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6528 Kaiser Drive, Fremont, CA 94555 www.igatepatni.com Tel: +1-510-896 3000, Fax: +1-510-896 3010, Prod ices uct Engineering Serv In 2011, we have created a multiplier effect with the synergy of iGATE and Patni; we took bigger strides which yielded scale and the intrinsic quality of innovation to conquer markets. In 2011, we have created a multiplier effect with the synergy of iGATE and Patni; we took bigger strides which yielded scale and the intrinsic quality of innovation to conquer markets. The Integration Story

A journey of a thousand miles began in January Identifying performers and creating a strong 2011 with a single step — the Integration. A year combined sales force which is aligned to the later, we take pride in the effective manner in value proposition of the new combine through TABLE OF CONTENTS which we have achieved the smooth and a well-equipped knowledge portal was given seamless integration of iGATE and Patni. prime importance. It helped provide dedicated, optimized support for better RFP responses, Performance Speak The success of our integration can be attributed adding value to our customers and the sales process. Financial Highlights 06 to our unique, top down approach. Instead of a process that identified and chose the best from Financial Ratios 08 Uninterrupted Show both entities, we led the way by driving the Stock Performance Chart 09 integration under the banner of a futuristic vision Another key imperative was to instill the 22,000+ Awards 14 and mission for the combined organization, delivery professionals with the vision of the new which served as the motivational force. company while managing the ongoing business. It needed to be accomplished skillfully, ensuring Key Personnel Speak Customer First that there was no disruption to existing customer delivery and, in fact, exceeding Chairmen’s Message 19 Customers and Markets (C&M) is the most customer expectations. CEO’s Message 21 important activity by which integration specialists Message from CFO 24 assess an integration and transformation as We utilized a blueprint for driving the execution with seven key objectives, including building Message from Global Head - HR 26 either a ‘success’ or ‘failure’. As the leadership team initiated the integration exercise by trust and relationship with customers, Message from Chief Delivery Officer 28 defining the vision, mission, values and the strengthening the partner ecosystem, developing Message from Global Head - PES 29 strategic issues of running the combined entity, iTOPS and outcome-based opportunities, iCARE for a better tomorrow 31 a special task force simultaneously managed the investing in innovation and establishing common practical details of customer service, daily sales process norms for the combine. operations and pipeline protects. Life@iGATE Patni 36 The PMO team was diligent in ensuring that the Corporate Information 39 250+ actions identified were consistently acted Key resources from both sides were identified upon, risks were monitored and mitigated, and World-Wide Addresses 40 and paired for a two-in-a-box approach, working the leadership governance was focused on key closely with the Executive Committee for quick deliverables. The teamwork demonstrated for this escalation and decision-making. This method high level of delivery excellence was a key proved highly successful as the C&M team success factor. executed a comprehensive program that included customer communication, unified account Money Matters governance, detailed market analysis and field The integration of the finance operation was sales support. critical to all aspects of the business; namely, deal structures, investor relations, vendor Customer communication and relationship management and employee welfare. The top management was an integration priority with a priority for the team was to create an experience focus on account stability and growth, program of ‘one organization’ for the critical stakeholders follow-through and executive leadership of the combine. This was achieved through a outreach. As a best practice, we over synchrony of global finance teams providing a communicated with all stakeholders to ensure non-disruptive experience where the participants transparency and gain trust. felt little or no change during the transition. The Integration Story

One-Tech Take weightage to this aspect of integration by 1996 : Completed successful IPO dedicating ample time and resources to it. The IT group was keenly aware of the pivotal role it had to play to bring the two organizations 1997 : Successful Secondary Stock Offering iGATE Patni quickly integrated business units and together under common platforms and : $240M in Revenues sales teams through right role allocations, processes. IT systems were to be one of the first harmonizing 72 people practices and processes. integration touch points that employees would 1998 : Ranked #2 on Forbes Magazine's list of "the Best Small Companies in America" The company also communicated the strategic have experienced. Their priorities included : Announced a two-for-one stocks split intent and vision of the integration and its building a common IT backbone, installing a benefits to employees through many focused and world-class telepresence system for internal 2000 : Mascot Systems Limited (Mascot),India was formed as the offshore development center large scale interactive forums. While ensuring communications, and improving the social of the Company that the people integration happened at a rapid networking and collaboration platforms. pace, adequate care was also taken to ensure 2002 : iGATE Capital Corporation changes its name to iGATE Corporation that ongoing operations were not hampered To manage the combined business more as a result. 2003 : Mascot name changed to iGATE Global Solutions Limited (iGS) effectively, PeopleSoft 9 was made the new choice, supported by business intelligence and : iGS acquires Quintant Limited, a business services provider A notable outcome of the cultural assimilation master data management resources. This helped : Regroups all entities under two Strategic Business Units iGS and iPS has been the emergence of a new-generation create a consolidated view of human resource work culture in the form of openness and and other systems. Investment in advanced tools 2004 : Introduced iTOPS (Integrated Technology and Operations) transparency coupled with an entrepreneurial and processes at this stage is envisaged to : Infrastructure enhanced with creation of new India Corporate Office on a style of leadership, which is non-hierarchical and yield further efficiency and faster growth for 14 acre, 100,000 sq. ft. campus at Bangalore, India rewards individual achievement and spontaneity. the business. The new culture has helped to highlight the 2006 : Marks 10th Anniversary as a Public Company New Brand Speak significance of innovation in day-to-day work and its impact in enriching the role of every 2007 : Among Top 3 Best Employers in India (7th Annual Dataquest-IDC Survey) The Brand team’s task was to translate the merits employee in the company. and value of the combined parts into a common 2008 : Phaneesh Murthy was appointed as CEO of the Company brand. The new brand identity had to come alive Miles to Go : Ranked 1st in DQ-IDC Top 20 Best IT Employers in India Survey through a multitude of touch points. Along with The biggest reward for an achievement is the : Ranked No.1 in Data Warehousing, Data Mining and Business Intelligence in the aiding recall, we needed to ensure that the equity achievement itself! Today, even as we look back of positive synergies is communicated to all Annual Black Book of Outsourcing User Survey at the integration exercise, each employee of stakeholders. : Delisting of iGS in India iGATE Patni stands proud to have been part of : Declares First Annual Dividend one of the historic initiatives of our career. The biggest challenge was to communicate the meaning of the two forces coming together. We 2009 : Ranked 14th in the Black Book of Outsourcing's "50 Best Managed Global It is a journey that has just begun and as we found our answer in the power of multiplication Outsourcing Vendors" list reach our first station, we are pleased with what of the talent and opportunities, and not in mere : Ranked 2nd in DQ-IDC "Best IT Employers in India" Survey has been accomplished and look forward to the addition of these attributes. We relentlessly used many exciting challenges ahead. a plethora of communication channels to reach 2010 : $280.6M in Revenues out with our messages to stakeholders across : Announces acquisition of majority stake in Patni Computer Systems Limited both companies. : Named to IAOP's Global Sourcing 100 List One World 2011 : Annual Run Rate of $1 BN The success of any integration hinges on the : Completes Patni Acquisition effective integration of people, processes and : Achieves People CMM® maturity level 5 culture. The top leadership team gave strategic : Ranked Third in the Annual DQ-IDC Best Employer Survey 2011 in India

*Includes the subsidiaries of iGATE Corporation The iGATE* Journey 1996-2012

*Includes the subsidiaries of iGATE Corporation ine us ss O B

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PERFORMANCE SPEAK Financial Highlights

Net Earnings Per Share - Diluted Net Income Year ended December 31, 2007 2008 2009 2010 2011 (Dollars in thousands, except per share data) ($ in thousands)

Revenues $ 201,734 $ 218,798 $ 193,099 $ 280,597 $ 779,646 $ 1.00 $ 1,00,000

Gross Margin 65,112 82,357 75,406 112,691 296,142 $ 0.90

Income (loss) from operations 9,483 27,682 32,391 53,008 105,910 $ 0.80 $ 80,000 Net Income attributable to iGATE Corporation 15,585 30,904 28,575 51,755 51,468 $ 0.70 $ 0.60 Net Earnings Per Share – Diluted 0.29 0.56 0.51 0.90 0.38 $ 60,000 $ 0.50 Cash and Cash equivalents 46,655 30,878 29,565 67,924 75,440 $ 0.40 $ 40,000 25,295 34,601 67,192 71,915 354,528 Short-term investments $ 0.30

Total Assets 216,798 189,893 228,160 305,043 1,714,849 $ 0.20 $ 20,000 Noncontrolling interest 6,437 - - - 177,183 $ 0.10 0 Series B Preferred stock, without par value - - - - 349,023 0

Total Equity 162,403 146,072 191,318 254,179 33,717 2007 2008 2009 2010 2011 2007 2008 2009 2010 2011

Net cash flows from operations $ 36,860 $ 45,673 $ 43,889 $ 61,167 $ 82,488

Revenues Net cash flows from operations Headcount Offshore Headcount (from Continuing Operation, $ in thousands) ($ in thousands)

$ 800,000 $ 1,00,000 30,000 30,000

25,000 25,000 $ 80,000 $ 600,000 20,000 20,000 $ 60,000 $ 400,000 15,000 15,000

$ 40,000 10,000 10,000 $ 200,000 $ 20,000 5,000 5,000

0 0 0 0 2007 2008 2009 2010 2011 2007 2008 2009 2010 2011 2007 2008 2009 2010 2011 2007 2008 2009 2010 2011

Safe Harbor Statements under the Private Securities Litigation Reform Act of 1995: This Annual Report contains statements that are not historical facts and that constitute “forward-looking statements” within the meaning of such term under the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements include statements regarding the business outlook, the demand for the products and services, and all other statements in this Annual Report other than recitation of historical facts. Words such as “expect”, “potential”, “believes”, “anticipates”, “plans”, “intends” and similar expressions are intended to identify such forward-looking statements. These forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause results, levels of activity, performance or achievements to differ materially from results expressed or implied by this Annual Report. Such risk factors include, among others the competitive environment in the information technology services industry; whether certain market segments grow as anticipated; and whether the companies can successfully provide services/products and the degree to which these gain market acceptance. These and other risks are discussed in Item 1A of Part I of our Annual Report on Form 10-K enclosed herewith in the sections entitled “Risk Factors” and in other sections of the Annual Report on Form 10-K, including “Management’s Discussion and Analysis of Financial Condition and Results of Operations”. Actual results may differ materially from those contained in the forward-looking statements in this Annual Report. Any forward-looking statements are based on information currently available to us and we assume no obligation to update these statements as circumstances change.

06 iGATE Corp. Annual Report 2011 07 Financial Highlights

Net Earnings Per Share - Diluted Net Income Year ended December 31, 2007 2008 2009 2010 2011 (Dollars in thousands, except per share data) ($ in thousands)

Revenues $ 201,734 $ 218,798 $ 193,099 $ 280,597 $ 779,646 $ 1.00 $ 1,00,000

Gross Margin 65,112 82,357 75,406 112,691 296,142 $ 0.90

Total Assets 216,798 189,893 228,160 305,043 1,714,849 $ 0.20 $ 20,000 Noncontrolling interest 6,437 - - - 177,183 $ 0.10 0 Series B Preferred stock, without par value - - - - 349,023 0

Total Equity 162,403 146,072 191,318 254,179 33,717 2007 2008 2009 2010 2011 2007 2008 2009 2010 2011

Net cash flows from operations $ 36,860 $ 45,673 $ 43,889 $ 61,167 $ 82,488

Revenues Net cash flows from operations Headcount Offshore Headcount (from Continuing Operation, $ in thousands) ($ in thousands)

$ 800,000 $ 1,00,000 30,000 30,000

25,000 25,000 $ 80,000 $ 600,000 20,000 20,000 $ 60,000 $ 400,000 15,000 15,000

$ 40,000 10,000 10,000 $ 200,000 $ 20,000 5,000 5,000

0 0 0 0 2007 2008 2009 2010 2011 2007 2008 2009 2010 2011 2007 2008 2009 2010 2011 2007 2008 2009 2010 2011

06 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 07 Financial Ratios Stock Performance Chart

The following graph shows a comparison of the cumulative total return on the Company’s common stock during the period commencing on Year ended December 31, 2007 2008 2009 2010 2011 December 31, 2006 and ending December 31, 2011, with the cumulative total return during such period for (i) the NASDAQ Composite Index and (ii) the Russell 2000 Index. The comparison assumes $100 was invested on December 31, 2006 in the Company’s common stock and in Financial Performance Ratios each of the foregoing indices and assumes reinvestment of dividends, if any. Shareholder returns over the indicated period are based on historical data and should not be considered indicative of future shareholder returns. Dividend declared as part of the spin-off of Mastech Gross Margin 32.3% 37.6% 39.1% 40.2% 38.0% Holdings Inc., starting from year ended 2008 is included in the cumulative total return on company’s common stock. Operating Margin 4.7% 12.7% 16.8% 18.9% 13.6% 350 Net Income 7.7% 14.1% 14.8% 18.4% 6.6%

Selling, General & Administrative Expenses 26.2% 25.0% 22.3% 21.3% 24.4% 300

Return on Assets 5.1% 14.4% 13.7% 19.4% 6.0% 250 Return on Equity 7.3% 19.4% 16.9% 23.6% 42.6%

Liquidity Ratios 200 Current Ratio 3.02 2.87 3.91 3.65 2.74 150 Quick Ratio 2.42 2.66 3.66 3.44 2.55

Cash Ratio 1.55 1.64 2.70 2.51 1.70 100

0 Year-End 2006 Year-End 2007 Year-End 2008 Year-End 2009 Year-End 2010 Year-End 2011

iGATE Corporation Nasdaq Composite Russell 2000 Index

Effective January 4, 2010, the common stock is traded in the GLOBAL SELECT MARKET LIST of THE NASDAQ STOCK MARKET under the SYMBOL “IGTE”.

iGATE Nasdaq Russell Year Corporation Composite 2000 Index

Indexed Value Indexed Value Indexed Value Year ended December 31, 2006 $ 100 $ 100 $ 100 Year ended December 31, 2007 123 110 97 Year ended December 31, 2008 97 65 63 Year ended December 31, 2009 152 94 79 Year ended December 31, 2010 294 110 99 Year ended December 31, 2011 232 108 94

08 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 09 Financial Ratios Stock Performance Chart

Selling, General & Administrative Expenses 26.2% 25.0% 22.3% 21.3% 24.4% 300

Return on Assets 5.1% 14.4% 13.7% 19.4% 6.0% 250 Return on Equity 7.3% 19.4% 16.9% 23.6% 42.6%

Liquidity Ratios 200 Current Ratio 3.02 2.87 3.91 3.65 2.74 150 Quick Ratio 2.42 2.66 3.66 3.44 2.55

Cash Ratio 1.55 1.64 2.70 2.51 1.70 100

0 Year-End 2006 Year-End 2007 Year-End 2008 Year-End 2009 Year-End 2010 Year-End 2011

iGATE Corporation Nasdaq Composite Russell 2000 Index

Effective January 4, 2010, the common stock is traded in the GLOBAL SELECT MARKET LIST of THE NASDAQ STOCK MARKET under the SYMBOL “IGTE”.

iGATE Nasdaq Russell Year Corporation Composite 2000 Index

08 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 09 Our Vision Changing the rules to deliver high-impact Business Outcomes for a new technology-enabled world. Our Mission 3-30-3-1 by the year 2017

3: $3 billion in revenues 30: 30% of total revenue from Business Outcomes contracts 3: Among the top 3 in the preferred employers' list 1: No. 1 in earnings growth Our Vision Changing the rules to deliver high-impact Business Outcomes for a new technology-enabled world. Our Mission 3-30-3-1 by the year 2017

3: $3 billion in revenues 30: 30% of total revenue from Business Outcomes contracts 3: Among the top 3 in the preferred employers' list 1: No. 1 in earnings growth ine us ss O B

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AWARDS Awards

iGATE Corporation was awarded the Golden Peacock Global Award for Excellence in Corporate Governance- 2011 (Americas) by the Institute of Directors.

Winner of “MerComm Annual Report ARC Awards 2011” in the following categories: • Silver: Cover Photo/Design-Information Technology • Bronze: Printing & Production-Information Technology • Honors: Interior Design-Information Technology

Bronze Award (Core area- Tech. and IT Services) in the LACP Annual Report Competition in the ‘Overall Category’ for the third time in a row.

iGATE Patni was ranked No. 3 in the Data Quest-CMR Best Employer Survey, 2011 for IT Companies in India.

Phaneesh Murthy received Enterprise Asia's "Outstanding Entrepreneurship" Award for 2011. ine us ss CHCS Services Wins 'Case in Point Platinum Award' for Overall Case Management Program. O B

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iGATE Patni was awarded the Advanced Solutions Partner status with TIA Technology, the Copenhagen T based world leader in integrated, leading edge standard software solutions for the global i insurance industry.

iGATE Patni emerged in the 'Leadership Zone' in verticals like Automotive and Computer Peripherals & Storage in Global R&D Service Providers Rating, by Zinnov Management Consulting. KEY PERSONNEL iGATE Patni ranked in the Leadership Zone for Overall Leading R&D Service Providers, in Global R&D SPEAK Service Providers Rating, by Zinnov Management Consulting.

iGATE Patni ranked No. 1 Healthcare R&D Service Provider in Global R&D Service Providers Rating, by Zinnov Management Consulting.

iGATE Patni's Employee Engagement initiative, "Thank God It's Monday," entered the Limca Book of Records for running a corporate music show every Monday for five consecutive years.

iGATE Patni's IT and Business Enabling functions in Bangalore were successfully appraised and rated at People CMM® maturity level 5.

iGATE Patni's Bangalore campus was awarded "Best Ornamental Garden Award 2011" by the Mysore Horticultural Society.

Mentor-Protégé agreement awarded to iGATE, together with Aitheras LLC by the US Federal Government.

14 iGATE Corp. Annual Report 2011 Awards

iGATE Corporation was awarded the Golden Peacock Global Award for Excellence in Corporate Governance- 2011 (Americas) by the Institute of Directors.

Bronze Award (Core area- Tech. and IT Services) in the LACP Annual Report Competition in the ‘Overall Category’ for the third time in a row.

iGATE Patni was ranked No. 3 in the Data Quest-CMR Best Employer Survey, 2011 for IT Companies in India.

Phaneesh Murthy received Enterprise Asia's "Outstanding Entrepreneurship" Award for 2011. ine us ss CHCS Services Wins 'Case in Point Platinum Award' for Overall Case Management Program. O B

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iGATE Patni ranked No. 1 Healthcare R&D Service Provider in Global R&D Service Providers Rating, by Zinnov Management Consulting.

iGATE Patni's Employee Engagement initiative, "Thank God It's Monday," entered the Limca Book of Records for running a corporate music show every Monday for five consecutive years.

iGATE Patni's IT and Business Enabling functions in Bangalore were successfully appraised and rated at People CMM® maturity level 5.

iGATE Patni's Bangalore campus was awarded "Best Ornamental Garden Award 2011" by the Mysore Horticultural Society.

Mentor-Protégé agreement awarded to iGATE, together with Aitheras LLC by the US Federal Government.

14 iGATE Corp. Annual Report 2011 Board of Directors Executive Committee

Left to Right Left to Right Salim Nathoo, Joseph J. Murin, Roy Dunbar, Sunil Wadhwani, Phaneesh Murthy, Ashok Trivedi, Göran Lindahl, Sunil Chitale, Vijay Khare, Sujit Sircar, Sean Narayanan, Phaneesh Murthy, Derek Kemp, David A. Kruzner, J. Gordon Garrett and Martin G. McGuinn Satish Joshi and Srinivas Kandula

16 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 17 Board of Directors Executive Committee

16 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 17 Chairmen’s Message

Dear Investors, the support of childhood education and employment for the underprivileged in India, and As an organization committed to bringing about have taken significant strides towards making a industry level changes and delivering value to our positive impact in these regards. shareholders and stakeholders, we had a good year in 2011. Our acquisition of Patni Computer With the integrated organization now at a Systems Ltd. and a smooth integration of both different level in terms of size and capability, we companies into a common brand have now are confident of taking a leadership position in placed us in a different league altogether - a providing Business Outcomes based solutions to league of innovation in terms of our clients in a broad range of industries. With a differentiated Business Outcomes model and a mission to become and remain the best-in-class league of scale in terms of revenues and in earnings growth, we are excited to be game employees. The outcomes based value changers, once again, in the industry, and to proposition of the combined entity is gaining deliver value to our shareholders. increased acceptance and that is a heartening sign. We are now engaged with Global Fortune 1000 companies on larger deals with increased focus on Business Outcomes driven projects.

We are delighted that we maintained our position as one of the top three best IT employers in India during the integration process. Our focus on corporate ethics, governance and quality remained undeterred, winning internationally acclaimed accolades and awards during the past year. We became one of the few global companies to be appraised and rated at People CMM's® maturity level 5. Such achievements during a large scale integration program say a lot about our management dedication to a renewed focus on delivering increased value to our shareholders.

Commensurate with our upcoming growth, we are pleased to announce capital investments in Sunil Wadhwani Ashok Trivedi infrastructure expansion in Pune, Mumbai and Co-Chairman Co-Chairman Bangalore, India. These expansions will enable greater focus on employee training, research and development in technology and product engineering.

Our initiatives geared towards giving back to society will continue on a larger scale with green IT being prominently focused across our activities and infrastructure. We continue to support socially responsible initiatives such as

18 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 19 Chairmen’s Message

18 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 19 CEO Speak

Customers and Markets Dear Investors, One of the reasons for the acquisition of Patni 2011 has been a landmark year for iGATE was to attain a scale of operations and a revenue Corporation ("iGATE"). Having begun the year threshold of a billion dollars so that we could announcing one of the largest leveraged buyouts engage with Global Fortune 1000 clients on in the IT industry, we ended the year on a high larger engagements. Our Business Outcomes note after the successful integration of Patni based delivery model is continuing to gain Computer Systems Ltd. ("Patni"). Five years ago, traction in the marketplace as we also see we set forth a mission for 2012 - to attain sustained interest from some of our existing $1 billion in revenue, to engage with 100 of the customers to phase out of traditional delivery Global Fortune 1000 clients and to be among the models into an outcome based framework. Top 10 employers in India. I am pleased that we On that front, we were able to engage with 19 have accomplished this mission ahead of time. Fortune 1000 customers in 2011 among the 65 The iGATE Patni Integration new clients we added during the year. Insurance and Healthcare services have performed well for I am particularly pleased with the speed and us in 2011 and Product Engineering Services, as a smoothness with which we carried out the specialized offering, have done exceedingly well. integration with Patni. As the first step towards As a region, Europe has shown promise during delivering value out of a combined entity, we uncertain economic conditions. We are also launched a common brand identity called iGATE pleased to be gaining ground in India where, Patni that represents the synergistic merit and among other projects, we are also participating in capabilities of an integrated organization. I must one of the prestigious “Unique Identification say that for a transaction of this magnitude, the Number” projects involving public subsidies. integration program was done in a unique Organizational Excellence manner, with its success setting an example within and outside the industry. While we Our pursuit of excellence has maintained its harmonized the front end sales and marketing strength as we successfully instilled best functions as the first step, we also ensured that practices and quality standards during the Patni stakeholder value was preserved across integration program. customers, investors and employees. Even as we continued to synchronize the shared services and iGATE has been assessed by the Software other support functions, we ensured that all our Engineering Institute (SEI) at Level 5 under the customers were retained and did not lose any key Capability Maturity Model Integration (CMMI) employees or any hidden gems during the course Version 1.3. CMMI Maturity Level 5 is the highest of the integration program. rating an organization can achieve and is indicative of process implementation that At the time of the acquisition in May 2011, we improves quality and provides predictable had made a commitment to our shareholders to process performance. I am pleased to share that take the combined entity to the best-in-class as per published reports, we are one of the very margins that iGATE had before integration: 40% few organizations in the world to have achieved Gross Margin and 25% Adjusted EBITDA by the Maturity Level 5 of CMMI Version 1.3 based on third quarter of 2013. I am extremely delighted the appraisal methodology SCAMPI version 1.3. that we reached our targets in just two quarters, much ahead of time. Further, our integration Our subsidiary, Patni Computers, has also been efforts have yielded us operational savings of re-assessed at Maturity Level 5 under the CMMI $32 million during the year. Version 1.2

20 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 21 CEO Speak

20 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 21 Our quality standards were recognized with the maintaining our position in the top three IT the Limca Book of Records, a record book Golden Peacock National Quality Award-2011 by employers in the country. patronized by The Coca Cola Company, for the Institute of Directors, regarded worldwide as running a corporate music show every one of the most prestigious awards for During the past year, the IT delivery and business Monday for five consecutive years. excellence in improvements of productivity, enabling functions of our Bangalore center were New Vision and Mission 3-30-3-1 quality and business excellence across successfully appraised and rated at People CMM® an organization. Maturity Level 5: a framework from the To deliver increased value to our stakeholders, U.S.-based Software Engineering Institute (SEI) we have crafted a new vision "to change the rules Our paper on "Achieving business excellence that comprises state-of-the-art, best practices of the game and deliver high-impact outcomes in through high maturity practices" was accepted as for human capital management. a new technology enabled world." We have also a presentation for the International Software embarked upon a renewed mission to become a Awards and Accolades Engineering conference. Also, several other $3 billion dollar company by 2017, with 30% of improvement initiatives such as "Small Steps", I am pleased that our integration efforts were our revenues from outcomes-based projects, "Giant Leap" and "Value Innovation" are well complemented with achievements being the best-in-class earnings growth progressing well and involve many employees recognized across several areas: company in the industry and continue to be across the integrated organization. respected as one of top three employers in all the • iGATE was awarded the Golden Peacock major talent markets that we operate. Infrastructure Expansion Global Award for Excellence in Corporate Governance-2011(Americas) by the With increased visibility on the customer front With iGATE's innovative Business Outcomes based Institute of Directors. and a healthy order pipeline for the Company, we positioning meeting the much desired scale as a have invested $15 million into a new • iGATE Patni was ranked the No. 1 Healthcare result of the successful integration, we now have 260,000-sq.-ft facility in Bangalore. With a R&D Service Provider in Global R&D the foundation to build a special and an exciting seating capacity of more than 2,500 people, this Service Providers Rating, by Zinnov company that wins the admiration of peers and building is our largest single-phase delivery Management Consulting. competition alike. Our innovative business model center, equipped with state-of-the-art energy has just been reinforced with the muscle of scale and green sustainability features. This building is • Zinnov Management Consulting also ranked and I believe that we have entered a qualitatively also one of the few LEED-certified Platinum iGATE Patni in the Leadership Zone for Overall different period for iGATE that bodes for an buildings in India. Leading R&D Service Providers, Automotive exciting future. and Computer Peripherals & Storage in its Continuing our growth plans, a large capital Global R&D Service Providers Rating. outlay of $120 million has been approved to • Everest Group named iGATE Patni as a build a residential training facility in Pune, India, "Major Contender" in finance and accounting along with a 5000-member capacity delivery in its FAO Research Report 2011. center, campus expansion in Mumbai and another construction phase in Bangalore. • iGATE Patni was awarded the Advanced Solutions Partner status with TIA Technology, Talent Capital the Copenhagen-based world leader in We ended the year with an employee headcount integrated, leading-edge standard software of 26,523 and I am happy to report that the solutions for the global insurance industry. integration of employees has happened • Our Bangalore campus was awarded seamlessly with the back-end systems and “Best Ornamental Garden Award 2011” by the processes being harmonized to support the Mysore Horticultural Society. larger employee base of the integrated organization. The 2011Dataquest-CMR Best • iGATE Patni’s employee engagement Employer Survey in India rated us No. 3, initiative, “Thank God It’s Monday,” entered

22 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 23 Our quality standards were recognized with the maintaining our position in the top three IT the Limca Book of Records, a record book Golden Peacock National Quality Award-2011 by employers in the country. patronized by The Coca Cola Company, for the Institute of Directors, regarded worldwide as running a corporate music show every one of the most prestigious awards for During the past year, the IT delivery and business Monday for five consecutive years. excellence in improvements of productivity, enabling functions of our Bangalore center were New Vision and Mission 3-30-3-1 quality and business excellence across successfully appraised and rated at People CMM® an organization. Maturity Level 5: a framework from the To deliver increased value to our stakeholders, U.S.-based Software Engineering Institute (SEI) we have crafted a new vision "to change the rules Our paper on "Achieving business excellence that comprises state-of-the-art, best practices of the game and deliver high-impact outcomes in through high maturity practices" was accepted as for human capital management. a new technology enabled world." We have also a presentation for the International Software embarked upon a renewed mission to become a Awards and Accolades Engineering conference. Also, several other $3 billion dollar company by 2017, with 30% of improvement initiatives such as "Small Steps", I am pleased that our integration efforts were our revenues from outcomes-based projects, "Giant Leap" and "Value Innovation" are well complemented with achievements being the best-in-class earnings growth progressing well and involve many employees recognized across several areas: company in the industry and continue to be across the integrated organization. respected as one of top three employers in all the • iGATE was awarded the Golden Peacock major talent markets that we operate. Infrastructure Expansion Global Award for Excellence in Corporate Governance-2011(Americas) by the With increased visibility on the customer front With iGATE's innovative Business Outcomes based Institute of Directors. and a healthy order pipeline for the Company, we positioning meeting the much desired scale as a have invested $15 million into a new • iGATE Patni was ranked the No. 1 Healthcare result of the successful integration, we now have 260,000-sq.-ft facility in Bangalore. With a R&D Service Provider in Global R&D the foundation to build a special and an exciting seating capacity of more than 2,500 people, this Service Providers Rating, by Zinnov company that wins the admiration of peers and building is our largest single-phase delivery Management Consulting. competition alike. Our innovative business model center, equipped with state-of-the-art energy has just been reinforced with the muscle of scale and green sustainability features. This building is • Zinnov Management Consulting also ranked and I believe that we have entered a qualitatively also one of the few LEED-certified Platinum iGATE Patni in the Leadership Zone for Overall different period for iGATE that bodes for an buildings in India. Leading R&D Service Providers, Automotive exciting future. and Computer Peripherals & Storage in its Continuing our growth plans, a large capital Global R&D Service Providers Rating. outlay of $120 million has been approved to • Everest Group named iGATE Patni as a build a residential training facility in Pune, India, "Major Contender" in finance and accounting along with a 5000-member capacity delivery in its FAO Research Report 2011. center, campus expansion in Mumbai and another construction phase in Bangalore. • iGATE Patni was awarded the Advanced Solutions Partner status with TIA Technology, Talent Capital the Copenhagen-based world leader in We ended the year with an employee headcount integrated, leading-edge standard software of 26,523 and I am happy to report that the solutions for the global insurance industry. integration of employees has happened • Our Bangalore campus was awarded seamlessly with the back-end systems and “Best Ornamental Garden Award 2011” by the processes being harmonized to support the Mysore Horticultural Society. larger employee base of the integrated organization. The 2011Dataquest-CMR Best • iGATE Patni’s employee engagement Employer Survey in India rated us No. 3, initiative, “Thank God It’s Monday,” entered

22 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 23 Expert Speak

Accretive benefits of integration considering the goals we achieved out of the • We have also adopted the two-class method integration program. With the amount of complexities the transaction of computing EPS - an earnings allocation had, risk management became one of the key formula that determines EPS for each class of As I said, we were indeed working on fulfilling an elements in the integration program. During this common stock and participating security organizational desire to reach threshold revenues process, every risk was introduced as a big one. according to dividends declared of a billion dollars. But when we looked at our However, as a team, our focus was to judiciously (or accumulated) and participation rights in balance sheet, there was a big gap between the categorize all the risks and put them in undistributed earnings. dream and the reality. We had $100 million in appropriate buckets to protect shareholder value. • To ensure that the assets and liabilities of the cash to buy out an organization that was valued The only way we looked at every element in the combined entity are presented at their fair over a billion dollars. transaction was whether it was accretive to the values as of the date of the acquisition, shareholders or dilutive to them. Our job here we followed the procedures of acquisition accounting. To bridge the gap, we took some bold, unheard was to try and convert as many dilutive of steps in the IT industry. Our ways of preparing elements as possible into accretive to all More countries, diverse cultures and the for the transaction involved going into the high shareholders’ investments. Forex Gods yield bond market in the U.S. and raising debt of $770 million. In order to manage the leverage We hereby began our journey on the road to While the integration has positioned us in a and the debt servicing ability, we mobilized make earnings per share (EPS) accretive to our differentiated league, it has also opened us up in mezzanine equity of $330 million from our shareholders. We set our benchmarks early on in more countries than before. Now operating over private equity partners, Apax. the integration. We promised our share holders 20 countries through various sales and delivery to take the combined organization to the offices, we are conversing and engaging with Global Fortune 1000 companies on delivering Here was a situation where the liabilities were best-in-class gross margins of 40% and adjusted high-impact Business Outcomes. This diversity taken on a US based company with the assets EBITDA of 25% that iGATE had before the has also given rise to certain other internal needs linked to the liability in another country. This acquisition. We set a target period of Q3, 2011 of the organization - a need to have a true indeed made the balance sheet look complex. to achieve this metric. While our integrated sales Sujit Sircar multinational culture to be able to handle diverse True management of the working capital became and marketing efforts coupled with our Chief Financial Officer clients and a more tangible need to manage the the key here. I am glad that we showed immense differentiated Business Outcomes model helped Forex Gods. I am tempted to call them Gods, for maturity in handling this and came out successful us in the gross margins, we did a focused they sometimes give and other times, take away! A year of sound governance, in the year. back-end integration removing all the multiple-tasking and scaling redundancies and consolidating services and I am glad that our hedging strategies and related up the finance function Multiple listings, twin boards and infrastructure whenever possible. Our efforts processes have been judicious and corporate governance not only helped us achieve our gross margin forward-looking; giving us optimum benefits out and EBITDA targets in just two quarters, but of any currency fluctuations. The year 2011 was an eventful one and as I look While iGATE has been listed on NASDAQ, Patni also gave us a one-time operational savings of back, the whole experience of acquisition and was listed on the Bombay Stock Exchange and the $32 million dollars. I strongly believe that a significant part of our integration with Patni Computer Systems Ltd. National Stock Exchange in India with an ADR future success in sustaining our best-in-class (Patni), has left an indelible mark on my memory. listing on the NYSE. Corporate governance needs Scaling up the finance function margins lies in managing currency volatilities and For the team, it was actually the realization of an for the two companies were different because of continuing to deliver value to our shareholders. organizational dream; that of scale, size and these different listings. There were different At one end, while we were able to successfully As a company that has introduced a disruptive what was to follow - the synergies. compliance-related, board-related, carry out the integration program, at the other Business Outcomes-based delivery model in the exchange-related and also regulator-related end, we also, very rapidly, scaled up the finance industry, we have always been counted in the The need to complicate a simple balance sheet needs. From a legal and compliance standpoint, I function to handle renewed needs of the league of game changers. Our quest and pursuit of innovation has now been wedded with scale Anyone who looked at iGATE's balance sheet am extremely pleased with the way our legal integration process and the larger organization. and enormity as a result of a successful before this deal would have said that it was a teams geared up to ensure every governance • We have followed complex U.S. GAAP integration. As the industry moves toward a new clean and simple one. With cash in surplus, being need was complied with, across both the accounting practices such as "push down world of Business Outcomes, we are excited to heavy on assets and having no liabilities, it was a companies. Our efforts were recognized with the accounting" which requires that the fair value now create a position of leadership and change cash rich company. January 10, 2011 changed it "Golden Peacock Award" for "Excellence in adjustments and goodwill identified by iGATE the rules of the game. As an organization all. A simple balance sheet suddenly became Corporate Governance (Americas)", by the be pushed down and reflected in the financial focusing on shareholder value, we are keen to apparently complex with several levers to Institute of Directors. This indeed reflects our statements of Patni. repeat our success, once again. manage. But I can confidently say, this impact on continued focus on compliance and maturity the balance sheet was indeed a positive one in governance.

24 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 25 Expert Speak

presents the paradox of innovation; Part-III deals with the steps involved in innovation; and the Strategy strong positive correlation between culture and innovation is discussed in Part-IV. Organizational Contours of Innovation Structure Culture Innovation Performance Innovation in the context of iGATE Patni is something that is shinier, faster, cooler and Employers Systems & better than what we have now. Innovation does Processes not necessarily involve changing everything , as it Customers may also include a re-arrangement of what we Fig 2: Culture as determinant of Innovation have now in order to create greater value. Shareholders Innovation is commission of an act that is a Values mandated feature in a company, rather than omission of an act, regardless of the intent. Innovation is understood as a consistent, induces behavior that inhibits risk taking and organization in their thrust to achieve and sustained and permanent feature of work organizational flexibility when implementation of realize an innovative life. for all stakeholders, rather than the occasional such initiatives is dealt with in a standalone Culture of Innovation activity of a dedicated function or sphere manner. Because of such parochial views, many of the company. organizations tend to compromise long term As shown in Fig.3 the cultural foundation of Paradox of Innovation existence in order to gain in the short term. iGATE Patni ignites the innovative behavior in the iGATE Patni has resolved this paradox because organization. No one can ever achieve innovation Standardized performance instruments such as we have always believed that today's good as a way of life without the support of a salutary scientific management, benchmarking, balanced performance is the bare minimum, while shared cultural ethos. A distinct cultural attribute score cards, quality, measurement management Srinivas Kandula innovation exists in higher echelon of work prevalent in the organization helps to scale each and so on and so forth, are often seen as Global Head - Human Resources order. In this sequence, the reality of innovation of the six steps involved in innovation substantively clashing with the practice of is illuminated. management of iGATE Patni. For example, unless innovation. The reason for this is, more often there is freedom to dissent, no exploration for Building a culture of innovation: than not, is that transactional performance Process of Innovation alternatives can emerge. Similarly, absence of The iGATE Patni way empowerment results in lack of ideation , and no As Edward De Bono said, it is better to have risk taking means no testing of ideas. Freedom/ Exploration enough ideas for some of them to be wrong than Firstly, innovation is no longer a distinct charter Dissent Culture Collaboration is essential for improvement of to be always right by having no ideas at all. iGATE ideas, and involvement of all employees is that a few privileged organizations would like to Patni follows a six step process to institutionalize embrace by choice but a threshold imperative for fundamental for effective execution of ideas and innovation as a way of life as shown in Fig.2. survival in an increasingly competitive business Empowerment Idea Generation an outcome based culture for realizing the value environment. In the past, competitive advantage Employees are actively encouraged to explore the for all stakeholders. rested on factors such as quality, productivity, genesis and underlying assumptions of work and access to low cost resources and customer challenge them. This behavior essentially leads to In conclusion, iGATE Patni believes and practices, Risk Taking Testing service. Today these factors are relegated to ideation. The empowered culture provides that building the right culture and ensuring it is elementary specifications. Secondly, innovation constructive opportunities to test new ideas and shared by all employees automatically translates is not something that merely enables collaboration among teams and contributes to into innovative behavior. Hence our focus is on organizations to respond to change, but is Collaboration Refining refinement of ideas. The performance centric creating an innovative culture that is tolerant of instead a powerful tool to influence and bring measures give a fillip to the employees' errors and risk taking, a culture where change in the business environment. These two implementation and measurement of results. self-managing teams do better than having emerging realities have made innovation a Total This six step process is used as a pragmatic regimented leadership and a culture that involves Involvement Implementation complex phenomenon. prescription that helps the employees and the creation of a nurturing environment.

The objective of this paper is to dwell upon how Outcome Results iGATE Patni has reduced this complexity into a Orientation Measurement simple behavioral paradigm. This paper is organized into four parts: Part I illustrates the significance and contours of innovation; Part II Fig 1: Culture as foundation for involvement Fig 3: Innovation Process

26 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 27 Expert Speak

26 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 27 Expert Speak Expert Speak

trades timely, or getting their offerings to market PES team to help our customers transform their ahead of their competition. Today, we have taken products,business models, and markets. Cars several strides to delivering this on a larger scale. that talk to each other to avoid collisions, Taking iGATE's outcomes approach, combined intelligent railway tracks that detect a worn out with the scale of Patni, we have started on the break-pad on a running train and informs the path of delighting our customers and showing the real value of aligning to their business maintenance crew to act before anything outcomes. Our work over the last 9 months to catastrophic happens, a 3-D visualization engine deliver the combined capability as the singular that maps a path through a complex labyrinth of brand "iGATE Patni," has succeeded with our neurons to enable a surgeon to perform a combined customer base. iGATE customers are delicate surgical procedure on the brain – this is benefiting from the deep capabilities, scale and not science fiction. This is innovative technology long-term relationships of Patni, and Patni being developed by our PES engineers, enabling customers are benefitting from iGATE's outcomes approach, capability to integrate technology and our customers to create new products and operations (iTOPS) and structured customer services for an exciting new world. management approach. What was formerly used to delight a small base of 15 iGATE customers is Innovations do not arise out of a “eureka” now being practiced and delivering value to over moment. Bringing exciting innovations to life 40 iGATE Patni customers. Our ability now to requires much more than a flash of inspiration. provide our services at scale has immensely Innovative solutions arise out of deep increased the confidence of our customers in our understanding of business challenges, the ability ability to partner on bigger, more complex and strategic programs. to cross-leverage knowledge from a broad spectrum of business and technology domains, Keeping with the market trends on technology, scale and breadth of capabilities to effectively run we had invested in building capabilities in Cloud Sean Narayanan Satish Joshi large development programs, and the agility to Computing, Analytics and Mobility, among a host Chief Delivery Officer Global Head - Product Engineering Services create solutions quickly to address windows of of areas. Our initial investments last year in these opportunity while they are open. areas were significantly enhanced with leveraging Delivering customer delight by the capabilities that came with the Patni Product Engineering Solutions 2.0: Innovation can be viewed as a multifaceted acquisition. As a result, for example, we are Where Innovation meets scale combining innovation with scale delivering innovative mobility and cloud solutions activity following the Geoffrey Moore model to over 25 of our strategic customers helping (See the figure below) – There have been unprecedented changes to the them navigate through the plethora of options Clouds have descended from the skies into IT & Business Process Outsourcing (BPO) industry available today. Be it our iPhone app powering a everyday business, enabling purchase and usage in the past decade. The dotcom era saw a leading insurance providers’ claims process, significant growth in technology expenditures by storage as a service offering for a leading forest of all kinds of products as a service – Data businesses, and service providers’ achieving products customer or iPad based board pack that storage as a service, Insurance Claims as a remarkable scale is a testament to that event. board members use to review key board service, Business analytics as a service, and so The following period saw stabilization and presentations, they are testimony to our on. But Nuclear Magnetic Resonance Line Enhancement Marketing Experiential Extension Innovation Innovation Innovation modernization, where late adopters moved up capability and confidence in adopting and Spectrometry as a service? Gas Innovation the adoption curve. This in turn led to the next commercializing new technologies. Chromatography as a service? A wave, where concepts of mobility, cloud super-hitech, super specialty laboratory Platform Customer computing and social media ushered in a newer Lastly, all this would be of little significance if we Innovation Intimacy with no instrumentation of any kind Zone Value wave of technology-led opportunities for cannot excel on operational performance, that Renewal other than tablets connected to the Zone businesses. This wave was more recently which the customer touches and feels on a daily Product Product C Harvest Innovation Leadership and Exit punctuated by the 2008 recession that led to basis. We have had an excellent year on this front internet and access to a cloud of Zone Mature businesses looking for greater innovation and despite the fact that we were in the thick of the the most sophisticated analytical B D differentiation from technology. integration process. Growing Operational Declining instruments in the world that the lab itself A Excellence can never afford to buy and install on its Start-Up Zone End of Life Our business outcome driven delivery to our Our focus for 2012 is to continue to build on this customers aligned with their expectation of solid foundation set up by both organizations to premises, all at one time? showing the value of IT and process outsourcing deliver delight through innovation and to their business results, be it closing of their differentiation while continuing to improve That is but one example of the Disruptive Application Value Integration Process Value Innovation Innovation Engineering Innovation Innovation Migration books, reducing working capital, executing operational performance. innovations being created by the Innovation Innovation

28 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 29 Expert Speak Expert Speak

28 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 29 Making the world a better place

The opportunities for innovation and the kind of development programs for customers in each thrust this year with the number of beneficiaries innovation required differ based on the stage in of these fields. (children and youth) crossing the 100,000 mark the product lifecycle. The services we deliver to –a 94% growth from last year. our valued customers, and the capabilities we • Create a wide spectrum of services to address develop to achieve these innovations reflect the the entire product life cycle of our customer’s Years of work in the area of ‘Child Education’ has unique nature of the kind of innovation required products – from research and feasibility only helped us gain better understanding of the in each stage of the product lifecycle. studies, to architecture, design and need that exists in creating employable development, to fabrication of prototypes, to knowledge workers in a country like India. The The opportunities for creating innovative validation and verification, to maintenance focus is therefore on early education, which is the Mature solutions are as much (if not more) in the and sustenance, to value engineering to lever for development and sustenance of this phase of any given product’s lifecycle as the R&D rejuvenate and extend the life-span of competitive advantage. We further sharpened our opportunities for creation of new products in the installed products. focus, choosing to partner with the government start-up phase of a new product. The maturity and government aided schools. The decision was phase is where our customers want to increase • Create the scale and size to be able to bolstered by the fact that more than 85% of the the return on their original R&D expenditure by execute large, global, multi-year engineering Socio Economic Class (SEC) C, D and E continually upgrading their products in terms of projects end-to-end from concept to households (with monthly household income of both features and technology. During this phase integration and implementation to post less than INR 5,000 OR USD 100) rely on iGATE Patni assists their customers to enhance implementation field services. government school for the basic education. This the user experience and build user loyalty, eliminates any doubt that intervention in this rejuvenate and extend the life of their products in Today PES provides services and solutions to area will have the maximum reach, incorporating the market, expand their markets into new areas, manufacturers of hi-technology products from all the best thinking of governments and and increase their profitability by improving of these sectors helping them create exciting new Smitha Surendran non-profits. efficiencies of their manufacturing operations. products, partnering with them to keep their Group Manager-Human Resources products alive longer in the market by technology 1,20,000 To address this entire spectrum the following rejuvenation and functional enhancements, As we experience economic changes and 1,00,000 are the key strategies PES has employed since helping them reduce the cost of manufacturing increased globalizations, the role of a corporation its inception: through innovative re-designs, assisting them to in nation building and the CSR (Corporate Social 80,000 capture new emerging markets. Responsibility) quotient in enhancing 60,000 • Acquire deep knowledge of the products and sustainability is gaining more currency than ever. 40,000 technologies in a wide variety of business Especially aimed at utilizing the opportunities in Organizations that view community needs as 20,000 mature domains such as Industrial and Infrastructure the phase of the product lifecycle, PES opportunities to develop ideas, to demonstrate - Automation and Controls, Heavy Engineering offers a spectrum of services such as Value innovation and to serve long-term business Cluster 1 Cluster 1 Cluster 2 Cluster 3

Machinery, Transportation systems (Elevators, Engineering and Obsolescence Proofing, Systems problems will be the vanguards of this new iCARE beneficiary count across 4 years Railways, Marine) and specifically Automotive Integration, Long term maintenance and paradigm. Having studied this symbiotic Controls, Consumer Electronics, Medical sustenance engineering, Reengineering services relationship between organizations and Devices – Diagnostic, Therapeutic, Implants, to customize products for emerging markets, and community closely, we crafted our CSR Overview of the iCARE Projects: Disposables, Storage/Networking and Localization of products to reduce cost of approach in a manner that strengthens the Computing Systems and the software manufacturing in new markets, among others. alignment of our social goals with the Project 1 - Sikshana – Education over products, tools and workbenches that iGATE Patni PES continues to nurture the core economic goals of the organization. schooling: manufacturers from all these industries use value of innovation and build the appropriate Expansion and implementation of the CSR in their engineering activities. scale through a large talent pool and globally This program aims at improving learning levels projects into new areas shows how we translate distributed design and engineering centers. It is in the government primary schools through this strategy into action. • Build an engineering team with the breadth of poised to take our business in exciting new enhancement of the delivery of education by technology knowledge and scale to be able to directions beyond traditional IT outsourcing. The area of child education, our key CSR (iCARE means of decentralization and empowerment of manage and deliver large product as we call it) area of operation received additional the schools. The program currently covers 7,152

30 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 31 Making the world a better place

30 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 31 sustainability through a period of 3 - 4 years of 100 The improvement is working with the schools. 90 measured in quantified scales where children 80 from each school are assessed under standard 70 test conditions. 60

50 Project 2 - Project Akshara – Enabling the right Scores 40 to write:

20 The largest of our iCARE Projects covers 62,060 School children gathered to collect notebooks distributed through Project Akshara 10 students across India this year. The program’s primary objective is to improve the practice of 0 Cluster 1 Cluster 2 Cluster 3 Project 4 – School going to children: writing, making every child more proficient in The objective of the English education is to equip facing the three- hour- written examination Comprehension skills - Year 1 the high school children in the age group of State Average This started with an objective of bringing out-of required when they reach high school. 12 – 16 with more than their regional language, Comprehension skills - Year 2 National Average school children into main stream education, we preparing them for a college education. Currently Fig 2(a) now have 120 children taken through the bridge 473 children are going through the Abacus school system set up in a locality occupied by the program and 1,502 children are going through migrant population, living in tents and 100 the English program. make-shift houses. Due to language barriers, 90 responsibility for taking care of infant siblings 80 and frequent shifting of location, these children 70 remain out of school for the majority of their 60 schooling, making their entry into school really 50 difficult. This bridge school enables them to Scores 40 obtain the required training in bridging the gap 30 and to get back in to regular schooling.

20 Project 5 – Abacus and English programs: 10 Children with books provided by iGATE as part of project Akshara 0 A project aimed at adding more value to the Cluster 1 Cluster 2 Cluster 3 years spent in Government schools, bringing Active collaboration with employees, the state Entrepreneurs from across villages identi ed for Comprehension skills - Year 1 them on par with any private school standards. State Average education department and the local school staff funding through Project iBe The Abacus education, based on an ancient Comprehension skills - Year 2 National Average helped us meet the targeted coverage. Chinese technique, enhances one’s ability to Fig 2(b) Project iBe: Project 3 – Prerana- Reaching out to the stars: work with numbers. This methodology sharpens

Figure 2(a) & (b) - Year on year improvements observed in schools the child’s ability to compute using the four basic A privileged and rare opportunity came our way An initiative to support higher education of on the computational skills and comprehension ability of children. mathematic operators: addition, subtraction, this year – to develop an automated tool for an meritorious students whose economic Note: multiplication and division at 1/10th of the organization call iBE Fund. This organization Cluster 1 has 2,785 children, Cluster two has 1,247 and background restricts their aspiration to continue cluster 3 has 1,004 children. All these measures are based on regular speed. This program not only improves nurtures business ideas of young entrepreneurs the ASER assessment methodology and indicate the rural their education. The program began in 2010 with segment only. their quantitative skills, but also develops the hailing from underprivileged societies and helps 100 students. The results produced by these children’s minds in the form of improved them set up successful business. The business students have been so encouraging that we have concentration and increased confidence, and ideas are not just a source of income but are children across in the rural areas Karnataka and extended the program to cover 200 students in enhancing their overall performance in other solutions to many societal problems, like Andhra Pradesh. different disciplines. Annexure – 1 gives a gist of areas of their curriculum. availability of clean drinking water, their profiles and the far reaching benefits of The intervention brings about lasting changes to unemployment, etc. The tool that iGATE the teaching methodologies and assures this program.

32 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 33 sustainability through a period of 3 - 4 years of 100 The improvement is working with the schools. 90 measured in quantified scales where children 80 from each school are assessed under standard 70 test conditions. 60

50 Project 2 - Project Akshara – Enabling the right Scores 40 to write:

20 The largest of our iCARE Projects covers 62,060

10 students across India this year. The program’s primary objective is to improve the practice of 0 Cluster 1 Cluster 2 Cluster 3 writing, making every child more proficient in facing the three- hour- written examination State Average required when they reach high school. National Average

Fig 2(a)

Children with books provided by iGATE as part of project Akshara

Active collaboration with employees, the state education department and the local school staff helped us meet the targeted coverage. Fig 2(b) Project 3 – Prerana- Reaching out to the stars:

Figure 2(a) & (b) - Year on year improvements observed in schools on the computational skills and comprehension ability of children. An initiative to support higher education of meritorious students whose economic Note: Cluster 1 has 2,785 children, Cluster two has 1,247 and cluster 3 has 1,004 children. All these measures are based on background restricts their aspiration to continue the ASER assessment methodology and indicate the rural their education. The program began in 2010 with segment only. 100 students. The results produced by these students have been so encouraging that we have children across in the rural areas Karnataka and extended the program to cover 200 students in Andhra Pradesh. different disciplines. Annexure – 1 gives a gist of The intervention brings about lasting changes to their profiles and the far reaching benefits of the teaching methodologies and assures this program.

32 iGATE Corp. Annual Report 2011 Agastya Foundation, who specializes in this area. Our lab at a school in Bangalore has facilitated the learning of 8,941 boys, 9,679 girls, 600 young instructor boys, 577 young instructor girls, and 371 teachers.

Employee care quotient: With citizenship- as one of our values, we work towards making every individual in the organization a socially responsible citizen. The year witnessed a 70% increase in the number of hours from last year. Children observing the specimens on display at the Science Lab It is becoming evident that there is no inherent contradiction between improving competitive context and making a sincere commitment ines developed for this organization enables towards bettering society. This has been the us s O B

evaluation of ideas using a structured format, driving factor of our CSR philosophy and the r u

o t

selection, funding and tracking of the focus will only get strengthened year-on-year in f

S performance of each of these businesses for its creating the most valuable asset for the m

impact and returns. We had a team of 7 technical nation – education. P O e

specialists working on this for a period of 11 s

T i months to develop this tool along with complete 14000 reporting features. This has aided in identifying 12000 200 young entrepreneurs whose ventures have 10000 been picked up for funding. 8000 Infusing creative learning – A unique initiative 6000 LIFE @ that takes science learning out of the classroom 4000 iGATE PATNI and provides children with the opportunity to 2000 observe, understand and absorb concepts 0 2008 2009 2010 2011 through a hands on practical approach. We set up a science laboratory to enable this kind of Employee hours spent for iCARE (CSR) learning with the help of an organization called

34 iGATE Corp. Annual Report 2011 Agastya Foundation, who specializes in this area. Our lab at a school in Bangalore has facilitated the learning of 8,941 boys, 9,679 girls, 600 young instructor boys, 577 young instructor girls, and 371 teachers.

evaluation of ideas using a structured format, driving factor of our CSR philosophy and the r u

o t

selection, funding and tracking of the focus will only get strengthened year-on-year in f

S performance of each of these businesses for its creating the most valuable asset for the m

impact and returns. We had a team of 7 technical nation – education. P O e

specialists working on this for a period of 11 s

34 iGATE Corp. Annual Report 2011 Life @ iGATE Patni Life @ iGATE Patni

Connect 2011 Fancy dress, US

Client visit Connect 2011 iGATE Corp. winning Golden Peacock Global Award for Corporate Governance - 2011 Kids day out

Annual Day Annual Day Annual Day Value card distribition Year-end party, Japan Fancy dress competition

36 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 37 Life @ iGATE Patni Life @ iGATE Patni

Connect 2011 Fancy dress, US

Client visit Connect 2011 iGATE Corp. winning Golden Peacock Global Award for Corporate Governance - 2011 Kids day out

Annual Day Annual Day Annual Day Value card distribition Year-end party, Japan Fancy dress competition

36 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 37 Life @ iGATE Patni Corporate Information effective March 01, 2012

Directors Corporate Headquarters Göran Lindahl 1,2,3 6528 Kaiser Drive Former CEO & President of ABB Fremont, CA 94555 J.Gordon Garrett Tel: +1-510-896-3000 1,2,3 Toll Free: +1-877-92-iGATE Chief Executive Officer of www.igatepatni.com Interloci Network Management Inc. Martin G. McGuinn 1,2 Former Chairman and Chief Executive Officer of Mellon Investor Relations Financial Corporation To receive further information about Joseph J. Murin 1 iGATE Corporation, please contact: Former President of Ginnie Mae Investor Relations W. Roy Dunbar 6528 Kaiser Drive 2, 3 Fremont, CA 94555 Former Chief Executive Officer of Network Solutions Inc. Tel: 510–896–3007 Salim Nathoo 2,3 Partner, Apax Partners Worldwide LLP Client visit Phaneesh Murthy* Transfer Agent President & Chief Executive Officer BNY Shareowner Services Sunil Wadhwani Newport Office Center VII Co-Chairman 480 Washington Blvd. Jersey City, NJ 07310 Ashok Trivedi Tel: 800-522-6645 Co-Chairman TDD for hearing impaired: 800-231-5469 https://www.bnymellon.com/isd Officers Phaneesh Murthy* Independent Auditors President & Chief Executive Officer Ernst & Young Sean Narayanan* Golf View Corporate Tower B Chief Delivery Officer Sector – 42 Sector Road ‘Thank God It’s Monday’ enters Limca Book of World Records Client visit Sujit Sircar* Gurgaon – 122002 Chief Financial Officer Haryana-India Dr. Srinivas Kandula* Global Head - Human Resources Annual Shareholder Meeting

Corporate Secretary for iGATE Stockholders will take place on April 13, 2012 Mukund Srinath Place: Bardessono Napa Valley, Senior Vice President-Legal & Corporate Secretary 6526 Yount Street, Yountville, California 94599

Time: 8.30 am. Pacific Time

Committee Assignments: 1. Audit Committee Common Stock Client visit Connect 2011 Kids day out 2. Compensation Committee 3. Nominating and Corporate Governance Committee iGATE common stock is traded on the NASDAQ *Executive Officers Global Select Market List under the symbol IGTE.

38 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 39 Life @ iGATE Patni Corporate Information effective March 01, 2012

Time: 8.30 am. Pacific Time

38 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 39 World-wide Addresses

JAPAN AMERICAS ASIA-PACIFIC (APAC) Hadapsar, Pune 411 013 Level 4 Tower VIII Ichigaya UN Building 2F, MEXICO SWITZERLAND SEZ Magarpatta City CANADA INDIA 4-3-8, Kudankita, Hadapsar, Pune 411 013 Chiyoda-ku, Av Mariano Otero # 1249 5750 Explorer Drive, Suite 401 Seestrasse 131 155-156 (P), 158-162P & 165P- Tokyo, 102 0073 6th Floor, WTC Atlantic Tower Mississauga 8027 Zurich 170P Patni Knowledge Center Guadalajara Toronto, ONL4W 5KP EPIP Phase II, Whitefield 139, 140, A Block SINGAPORE Jalisco, CP 44530 Stockerhof Bangalore 560 066 Noida Special Economic Zone (NSEZ) Regus Brookfield Place Dreikonigstrasse 31A Noida, 201 305 61 Robinson Road Av Lopez Mateos Sur # 4175 161 Bay Street, TD Canada Trust Zurich 8002 L&T Phoenix Special Economic Zone #16-02 Robinson Centre 4th Floor Millennium Tower Tower, 27th Floor HITEC City 2, Plot No. H-08 Patni Knowledge Center Singapore 068 893 THE NETHERLANDS Zapopan Toronto, Ontario Sy No 30 (P), 34(P), 35(P) & 38 (P) 142 E&F, B Block Jalisco 45050 Behind Cyber Gateway Noida Special Economic Zone (NSEZ) 438B Alexandra Road Joop Geesinkweg 901-999 Hyderabad 500 081 Noida, 201 305 Unit #01-02 Alexandra Techno Park 1096 AZ Amsterdam Av. Prolongacion Tecnologico s/n EUROPE, MIDDLE EAST, Singapore 119 968 Edificio Parque Tecnologico, 6to. AFRICA (EMEA) Block A, 8-2-120/113 A-78/9, GIDC Electronics Estate Regus Rotterdam World Port Centre MALAYSIA Piso Sanali Infopark, Road No. 2 Sector 25, CZECH REPUBLIC 29th - 32nd Floor Fracc. San Pablo, C.P. 76130 Banjara Hills Gandhinagar 382 016 Wilhelminakade 965 Level 36, Menara Citibank Querétaro, Qro Hyderabad 500 033 Praha 4 3072 AP, Rotterdam A-201 & 202, Bldg # 1, Mindspace 165 Jalan Ampang USA Hvezdova 1716/2b 50450 Kuala Lumpur DENMARK C-133A & B,Sector 2 SEZ Koba, PSC 140 00 Gandhinagar 382 009 70 Wood Avenue S Noida 201301 FINLAND C/o Skatkon ApS 2nd Floor Sipcot IT Park OmØgade 8, 3 DLF IT Park, Block 9A/9B, 4th Floor Iselin, NJ 08830 Old Mahabalipuram Road 2100 KØbenhavn Ø 1/124, Mount Poonamallee Road Mannerheimintie 44A, 3rd Floor Siruseri, Chennai 603 103 Manapakkam 1245 East Diehl Road, Suite 104 00260, Helsinki UAE Chennai 600 089 Naperville, IL 60563 GERMANY Maximus Towers ‘2B’, III & IV Floors Office No- 232, 2nd Floor Raheja Mindspace IT Park Ackruti Softech Park Park West Two - Suite 410 KML Business Centre Software Units Layout, Excellent Business Center MIDC Cross Road No 21 2000 Cliff Mine Road Bockenheimer Landstraße 17/19 Al Qouz, Dubai Madhapur, Hyderabad 500 081 Pittsburgh, PA 15275 Andheri (E), Mumbai 400 093 60325 Frankfurt am Main UNITED KINGDOM 5Q4-A1 & A2, Cyber Towers 6528 Kaiser Drive 55, SDF II, SEEPZ Hitec City, Madhapur Haus 2/3.OG 4th Floor, Crowne House Fremont, CA 94555 Andheri (E), Mumbai 400 096 Hyderabad 500 081 Landsberger Strasse 155 56/58 Southwark Street 80687 Munich London SE11UN One Broadway, 13th Floor Building No. 305, Sector No. II AUSTRALIA Cambridge, MA 02142 IRELAND Millennium Business Park, Mahape The Patni Building Navi Mumbai 400 710 Suite 202, 54 Miller Street 264-270, Bath Road 11260 Chester Road, Suite # 600 3rd Floor, Behan House North Sydney, NSW 2060 Heathrow UB3 5JJ Spectrum Office Tower Lower Mount Street Patni Knowledge Park Cincinnati, OH 45246 Dublin 2 BELGIUM IT 1 / IT 2, TTC Industrial Area Suite # 3, 300B, Gillies Street Thane-Belapur Road, Airoli Wendouree, Ballarat SOUTH AFRICA Harborside Plaza 5 Regus Park Atrium Navi Mumbai 400 708 Victoria 3355 Suite 2910, 29th Floor Rue Des Colonies 11 2 Eglin Road, Sunning Hill Jersey City, NJ 0731 Brussels, B 1000 Unit 5-8, Electronic Sadan III, MIDC CHINA Johannesburg 2157 Bhosari FRANCE Pune 411 026 Building No.3, Suzhou Software & 16 Zane Grey SWEDEN Suite 250/300 Technology Park 17 Square Edouard VII Level 0,1,2,5 & 6 Tower III No.2 Keling Road El Paso, TX 79906 Kungstensgatan 57 75009 Paris Cyber City, Magarpatta City SND Suzhou 215163 113 59 Stockholm CHCS Services, Inc. 411 N. Baylen Street Borgarfjordsgatan 13A, 6TR Pensacola, FL 32501 164 40 Kista

40 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 41 World-wide Addresses

40 iGATE Corp. Annual Report 2011 iGATE Corp. Annual Report 2011 41