IMPORTANT TELEPHONE NUMBER OF ENQUIRY

Locations BSNL No. Daltonganj 06562 -222471 Dhanbad 0326 -2319800 06132 -242240 Biharsarif 06112 -222306 Bihita 06115 -252226 Jhajha 06349 -223142 Anugrah Narayan Road 06186 -285271 Road 06187 -222222 -on -Sone 06184 -253154 Gaya 0631 -220283 Mughaisarai 05412 -254221 06184 -222051 06243 -2222853 Dalsingsaraj 06278 -221238 Dholi 0621 -2203244 Dighwara 06158 -281240 Hajipur 06224 -272230 06244 -223596 Mansi 06244 -233234 Muzaffarpur 0621 -2045231 Naugachia 06421 -223152 Pusa Road 06274 -283204 Sahpur Patoree 06278 -234456 Sonpur 06158 -222235 Motihari 06252 -222941 Narkatiganj 06253 -242242 Samastipur 06274 -222513 NSC Gomoh 0326 -2473188 Parasnath 06558 -233419 Haza ribagh Road 06557 -235774 Koderma 06534 -222410 Barkhakana 06553 -255225 Daltonganj 06562 -222471 Renukoot 05446 -252195 Chopan 05445 -264204 Sinrauli 07805 -266050 Darbhanga 06272 -252527/9/222456 Saharsa 06478 -223423 Bapudham Motihari 06252 -222941 Ja ynagar 06246 -222032 Bettiah 06254 -232366 Raxaul 06255 -221226/221037 Kuchman 05412 -2231637 Sakaidihe 05412 -2231638 Dheena 05412 -2252778 Zamania 05497 -252745/252227 Darauli 05497 -256811 Dildarnagar 05497 -245005/244225 Bhadaura 05497 -256859 Gahmar 05497 -265094 Chause 06183 -273340/273620 06183 -227864/22046 06183 -231695 Twining Ganj 06323 -222705 Raghunathpur 06323 -241241 Banahi 06323 -244635 06181 -282315 Karisath 06181 -241888 Ara 06182 -260909 06182 -232128/223311 Ne ora 06115 -252226 Phuliari Shariff 0612 -2626755 Jn. 06111 -5232350/232401 Rajendranagar (T) 0612 -2250065 Guijarbagh 0612 -2224660 Patna Sahib 0612 -2343655 Bankaghat 0612 -2631748 0612 -2616383 0612 -2623550 Karauta 0612 -2440244 Bakhtiyarpur 0612 -2416630 Athmaigola 06132 -250163 Rajhura 06132 -24 22 40 Punarakh 06132 -222100 06132 -232349/233500 Tal 06132 -262200 Rampur Dumra 0612 -2607540 Parsa Bajar 0612 - 2814538 0612 -2477948 Pothahi 0612 -2814554 Teregna 0612 -2814 554 Nadaul 0612 -2401400 Jahanabad 0114 -223064 Tehta 06114 -244090 Makdumpur Gaya 06114 -285535 Chakand 0631 -241502 06112 -27610 Sariff 06112 -222306 Wena 0612 -2608217 Nalanda 06112 -281485 Rajhir 06112 -255227 Hathidah 06132 -262300 Barh iya 06346 -251041 Mankatha 06346 -290462 Kiul 06346 -233841/232028 Mananpur 06346 -261060 06348 -232025/232637 06345 -251028 Jhajha 06349 -223142 Luckeesaraj 06346 -232019 Koelwar 06182 -282621 Sheikhoura 06341 -223243 Nawada 06324 -212412 Ti laiya 06324 -263429 Wairganj 0632 -226898 Isiampur 06111 -257288 Rajendrapul 06279 -293087

DIVISIONAL RAILWAY MANAGER’S NAMES & ADDRESSES/CITIZEN’S CHARTER

DIVISION DRM OFFICE NO. 8200 (Rly.) & 06115 -232465 (P&T) MUGHAL SARAI 7200 (Rly.) & 05412 -255298 (P&T) DHANDA D 4200 (Rly.) & 0326 -2220338 (P&T) SONPUR 6200 (Rly.) & 06158 -221638 (P&T) SAMASTIPUR 3200 (Rly.) &– 06274 -222217 (P&T)

PUBLIC GRIEVANCES REDRESSAL ORGANISATION/AIR EAST CENTRAL RAILWAY

Public Grievances Redressal Machinery has been set up on Railway to provide high level of satisfaction to the Rail users in redressing their grievances/ complaints as quickly as possible. At Head Quarter Office, Hajipur Bihar, Pin-844101, this organization is under the overall incharge of Director of Public Grievances and Additional General Manager/East Central Railway.

Similarly Public Grievances Redressal Cell has been provided at all the Divisional Railway Head Quarters each functioning under the control of Addl. Divisional Railway Manager, who is also the Director/Public Grievances for the Divisions. Their addresses and Telephone Nos are given below:-

DIVISION TELEPHONE NO. BSNL ADRM/DHANBAD 42002 (Rly.) 0326 -2220500 ADRM/DANAPUR 8200 2 (Rly.) 06115 -232523 ADRM/MUGHAL SARAI 72002 (Rly.) 05412 -255800 ADRM/SONPUR 62002 (Rly.) 06158 -221651 ADRM/SAMASTIPUR 32002 (Rly.) 06274 -222014