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Reporting on the Implementation of Wsis Outcomes International Telecommunication Union World Summit on the Information Society WSIS Stocktaking Process www.wsis.org/stocktaking REPORTING ON THE IMPLEMENTATION OF WSIS OUTCOMES ISBN 978-92-61-14881-2 Telephone: +41 22 730 5896 Telefax: +41 22 730 6453 [email protected] [email protected] 9 7 8 9 2 6 1 1 4 8 8 1 2 Printed in Switzerland Geneva, 2014 Price: 34 CHF 2014 SOCIETY – STOCKTAKING REPORT ON THE WORLD SUMMIT OF INFORMATION Report on the WSIS Stocktaking 2014 www.wsis.org/stocktaking Acknowledgements The WSIS team would like to acknowledge the tremendous contributions of governments, international organizations, private sector, civil society and other stakeholders in providing information on ongoing projects and initiatives to the WSIS Stocktaking Platform. WSIS Stocktaking Report is based on the contributions provided by stakeholders in response to the ITU official call for update and new entries. The full descriptions of the activities are available at accessible online database www.wsis.org/stocktaking. The report benefited from the contributions and insights of Jaroslaw Ponder (ITU), Regina Valiullina (ITU), Anthony Pitt (ITU), Marco Obiso (ITU), Gitanjali Sah (ITU), Carla Licciardello (ITU), Preetam Maloor (ITU), Simon De Nicola (ITU), Hala Al-Yammouni (ITU), Makhtar Fall (ITU), Riccardo, Passerini (ITU), Takayuki Sugimoto (ITU), Hani Eskandar (ITU), Susan Teltscher (ITU), Vanessa Gray (ITU), Desire Karyabwite (ITU), Vladimir Daigele (ITU), Susan Schorr (ITU), Onder Cetinkaya (ITU), Mahmoud Al-Wreikat (ITU), Andrea Maia-Reboucas (ITU), Ramita Sharma (ITU), Istvan Bozsoki (ITU), Hwanjung Yang (ITU), Lucas Guillermin (ITU), Torbjorn Fredriksson (UNCTAD), Michael Riggs (FAO), Sophie Treinen (FAO), Kristin Kolshus (FAO), Alice Vander Elstraeten (FAO) In case of any suggestions or recommendations, please, do not hesitate to contact us at wsis-stocktaking@ itu.int Disclaimer Information contained in this publication is provided by multiple stakeholders that contributed to the WSIS Stocktaking Process and do not engage ITU. All rights reserved. No part of this publication may be reproduced, by any means whatsoever, without the prior written permission of ITU. Denominations and classifications employed in this publication do not imply any opinion on the part of the International Telecommunication Union concerning the legal or other status of any territory or any endorsement or acceptance of any boundary. Where the designation “country” appears in this publication, it covers countries and territories. The views expressed in this paper are those of the authors and do not necessarily reflect the opinions of ITU or of its membership. Please consider the environment before printing this report. © ITU, 2014 International Telecommunication Union (ITU), Geneva Foreword by the ITU Secretary-General, Dr Hamadoun I. Touré It is my honour to release the sixth (2014) edition of the WSIS Stocktaking Report. Since the World Summit on the Information Society (WSIS), held in two phases in 2003 and 2005, we have witnessed an extraordinary evolution in the development of the information society. Information and communication technologies (ICTs) are increasingly becoming an everyday tool, rather than a luxury. By the end of 2014, there will be almost as many mobile-cellular subscriptions worldwide as there are people, and there will be close to 3 billion people online. For many years, the Geneva Plan of Action and the Tunis Agenda for the Information Society have been serving as a reference point for governments and all stakeholders striving to achieve the WSIS goals and bridge the digital divide. Enormous progress has been made in the information society, leveraging the use of ICTs to improve quality of life. Nowadays, almost every country in the world has a vision and plan to develop the information society. Thanks to ICTs and their applications, a link between government and other stakeholders has been created whereby everybody has an opportunity to make their voice heard. The International Telecommunication Union (ITU) has been committed to the WSIS process since the latter was established in order to implement WSIS follow-up actions - whether by coordinating annual WSIS Forums, managing the WSIS Stocktaking process, chairing or vice- chairing the United Nations Group on the Information Society (UNGIS), coordinating actions of the Partnership on Measuring ICTs for Development or fulfilling its role as sole facilitator for the WSIS action lines on ICT infrastructure, cybersecurity and enabling environment. The WSIS Stocktaking process is one of the outcomes of the WSIS Summit. For ten years, the WSIS Stocktaking process has been serving as a global repository for collecting and reporting on ICT-related projects fostering implementation of the WSIS outcomes. I am pleased to note that, today, the WSIS Stocktaking community comprises more than 30 000 stakeholders who are eager to contribute regularly and work on the WSIS process year after year. I am proud to say that, thanks to inputs from our stakeholders, we have been able to maintain a unique collection of best practices and update our readers with reports each year. The multistakeholder approach continues to be the core element in the WSIS process. This report gives an overview of more than 1 000 activities from all over the world implemented by international organizations, governments, the private sector, civil society and other stakeholders. Many projects and initiatives reflected in the report highlight developments made towards achieving the WSIS goals as well as the Millennium Development Goals. I believe that stakeholders should continue to work on those activities in the framework of the post-2015 development agenda and the forthcoming Sustainable Development Goals. iii On the occasion of the WSIS+10 High-Level Event, it is my pleasure to release the WSIS Stocktaking Report 2014, and in so doing to extend my sincere gratitude to all stakeholders who have been engaged in this process since 2004 by sharing with others their national advances on implementation of the WSIS outcomes. Dr Hamadoun I. Touré ITU Secretary-General iv Table of Contents Table of Contents Page Foreword by the ITU Secretary-General, Dr Hamadoun I. Touré ............................................. iii Table of Contents ........................................................................................................................ v Introduction to WSIS .................................................................................................................. 1 Action Line C1. The role of governments and all stakeholders in the promotion of ICTs for development ........................................................................................................................ 7 C1.1 National e-strategies ................................................................................................ 7 C1.2 ICT for development in international and regional organizations ........................ 11 C 1.3 Other examples ...................................................................................................... 13 Action Line C2. Information and communication infrastructure: an essential foundation for the information society ...................................................................................................... 17 C2.1 Infrastructure and broadband ............................................................................... 18 C2.2 ICT for all and connectivity for public access institutions ...................................... 21 C2.3 Adequate and affordable ICT equipment and services ......................................... 21 Action Line C3. Access to information and knowledge ........................................................ 25 C3.1 Access to information ............................................................................................ 26 C3.2 Software and open access ..................................................................................... 28 C3.3 Community centres ................................................................................................ 29 C3.4 Digital libraries and archives .................................................................................. 31 Action Line C4. Capacity building .......................................................................................... 33 C4.1 ICT literacy .............................................................................................................. 33 C4.2 National policies ..................................................................................................... 35 C4.3 ICT for professionals and experts .......................................................................... 37 C4.4 International and regional cooperation ................................................................. 39 Action Line C5. Building confidence and security in the use of ICTs .................................... 41 Action Line C6. Enabling environment .................................................................................. 53 Action Line C7. ICT applications: Benefits in all aspects of life ............................................ 61 C7.1 E-government ........................................................................................................ 61 v Table of Contents Page C7.2 E-business .............................................................................................................. 72 C7.3 E-health
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