Oxford Street
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Appendix A – Contents Section Page number Westminster City Council announcement regarding the 2 future of Oxford Street Consultation questionnaire 3 Consultation booklet 7 Publicising the consultation – explanation of methods 33 Letter to 60,000 residents and businesses to ‘launch’ 40 the consultation Westminster City Council leaflet 42 Letter to 10,000 residents and businesses in the London 45 Borough of Camden Emails to c.1,000,000 public recipients to launch the 48 consultation and confirm the extension Stakeholder mailing list 50 Email to invite stakeholders to respond to the 53 consultation Email to explain the extension to the consultation to 55 stakeholders Script of the radio advertisement 56 Press advertisement 57 Consultation ‘flyer’ 58 Press Release 60 Examples of ‘third party publicity’ 66 Posters to launch the consultation and confirm the 72 extension Email to 33,0000 residents in City of Westminster to 73 promote the reopening of the consultation 2 Announcement regarding the future of Oxford Street Date: Thu, 07/06/2018 A statement from the Leader of the Council, Cllr Nickie Aiken, regarding the Future of Oxford Street. “Westminster City Council is hugely ambitious for Oxford St and we will do everything we can to ensure the district’s long term success in the face of a challenging and ever changing economic and retail environment. We will now look to develop fresh plans to achieve this, but we can confirm that the council does not support the full scale pedestrianisation of Oxford Street and believes a rethink of the whole strategy is now required. “As the local council, we need to make sure that everyone can benefit from improvements, not just certain groups. I utterly reject any suggestion that there is any kind of betrayal. Quite the contrary, we are sticking up for the people who know best, those who live and work in the district. It was clear through two public consultations and recent council elections that local people do not support the pedestrianisation proposals. “But doing nothing to improve the area is not an option either if we are to maximise the potential benefits from the opening of the Elizabeth Line. We must future-proof Oxford St and the surrounding district so it remains the pre-eminent shopping district in the UK and maintains its crown as the nation’s high street. The news that the House of Fraser will be closing their Oxford Street store only confirms our view that we all have to work harder to help the retail industry to grow and evolve, not simply stand still or just focus on traffic. “We are now working on our own proposals to improve the Oxford Street district and will share them with residents, business and visitors for discussion in the early Autumn.” Last updated: 7 June 2018 3 Please return completed questionnaires to Freepost TfL Consultations 1 This consultation provides detailed proposals for the improvements we would make to the section of Oxford Street between Orchard Street and Oxford Circus and its surrounding area. We have developed these proposals based on feedback to our last consultation and following detailed discussions with stakeholders, including local residents groups. We have made no decisions and would like to know what you think. Do you support our proposals for the transformation of the Oxford Street district? [ ] Yes [ ] Yes but I have some concerns about certain elements of the proposals (please explain these in the space below) [ ] No (please explain why in the space below) If you have any comments about our proposals, please explain them below. 4 2, We have explained that we will develop proposals for the section of Oxford Street between Oxford Circus and Tottenham Court Road based on the issues of concern raised by respondents to our last consultation, which included concerns about traffic displacement, access by public transport and the management of the area. If you believe there are any other issues we should take into account in developing proposals for the eastern section of Oxford Street, or have any other comments about this issue, please record them below. 5 About you 4, What is your name? 5, What is your email address? 6, Please provide us with your postcode? 7, Are you (please tick all boxes that apply): Local resident Business owner Employed locally Visitor to the area Commuter to the area Not local but interested in the scheme Other (please specify 8, If responding on behalf of an organisation, business or campaign group, please provide us with the name: 9, How did you find out about this consultation? Received an email from TfL and Westminster City 6 Council Received a letter from TfL and Westminster City Council Read about it in the press Saw it on the TfL website Social Media Other (Please specify) 10, What do you think about the quality of this consultation (for example, the information we have provided, any printed material you have received, any maps or plans, the website and questionnaire etc.)? Very good Good Acceptable Poor Very poor 7 Have your say on the transformation of Oxford Street Consultation closes 17 December 2017 OXFORD STREET W1 CITY OF WESTMINSTER OXFORD OXFORD STREET W1 STREET W1 CITY OF WESTMINSTER CITY OF WESTMINSTER OXFORD STREET W1 CITY OF WESTMINSTER 8 Overview Our proposals represent one of the most significant investments in central London for many years. This In our last consultation in April 2017, we explained is a once in a generation opportunity to transform a that our vision is to transform Oxford Street into the key area in central London. world’s best outdoor shopping experience and an unrivalled place to live, work and visit. We received For the first time ever we are substantially reducing nearly 12,000 responses. There was support, as the number of buses in the area which has allowed well as some understandable concerns, and many us to bring forward these proposals. respondents indicated the key issues they felt we Doing nothing to transform the Oxford Street should consider. We have listened very carefully district would mean that traffic and pedestrian to the issues raised and in the months since then congestion on Oxford Street and in the surrounding we have discussed our vision with a large number area would worsen. Transformation gives us an of local residents groups, businesses and others to opportunity to address the very poor air quality in help us understand such issues in more detail. As a the area, and reduce the number of collisions on result, we have developed a set of detailed proposals Oxford Street in which people are hurt. It would for the transformation of the street and the entire give us the opportunity to create a network of truly surrounding district. We genuinely believe these world-class and inspiring public spaces, in which proposals respond positively to the concerns raised businesses could thrive and grow. It would deliver by some and would enable us to deliver a significantly investment for transformational improvements to improved Oxford Street and the wider Oxford Street the entire area. area for everyone. Our proposals set out how we would improve the Our vision is not simply to transform Oxford Street: look and feel of the Oxford Street West district, and the proposals we have developed are for the entire changes to how people could access and use the district. They would: space. All of the proposals set out in this booklet • make it much easier to walk throughout the area are intended to transform the way that the West End feels and functions for everybody. We have • create beautiful, safe, accessible and inspiring public made no decisions on whether to proceed and we spaces full of life and spectacle to address some of will not do so until you have had your say and we the very serious and pressing issues of poor road have had chance to consider the points you raise. safety and air quality in the Oxford Street area Cllr Robert Davis MBE DL • support businesses to grow and respond to the Deputy Leader, Westminster City Council district as it transforms and create new jobs Valerie Shawcross CBE • equally protect and enhance the quality of life for Deputy Mayor for Transport residents in the area Mike Brown MVO • support the introduction of the Elizabeth line to Commissioner, Transport for London the area. 2 3 9 About our consultation the principle of changes to this part of the district now. We believe that subject to consultation, these This booklet explains how we propose to transform proposals could be in place by late 2019 or early 2020. the district surrounding the section of Oxford Street We explain later in this booklet what issues we will be from Orchard Street to Oxford Circus. For simplicity, considering as we develop these proposals. We would we will refer to this section as ‘Oxford Street West’ like to know if you think we should be considering any throughout this booklet. Other sections of Oxford other issues. Street will be subject to transformation work in later phases. We have provided a consultation questionnaire on our website tfl.gov.uk/oxford-street, although if you The proposals for Oxford Street West have been wish to reply in writing please do so to our postal or developed in response to our previous consultation email address. Further details are in the section ‘How on the transformation of Oxford Street, which ran to reply or find out more’, towards the end of this from April – June 2017 (details of which are available booklet. The closing date for comments is Sunday at tfl.gov.uk/oxford-street).