Annual Operations Report 2010
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ANNUAL OPERATIONS REPORT 2010 2010 ANNUAL SUMMARY During 2010, Alabama One Call continued to see an upswing in ticket volume which started at the end of 2009. For the first time in three years, we saw a positive increase in ticket volume, ending the year with a 9% increase over 2009. In addition to the increase in call volume, we also continued to see an increased interest in facility owners participating in the one call process with our membership rising from 365 to 376 by the end of the year. Alabama One Call has worked closely this year with the newly formed Alabama Damage Prevention Committee. Over the year, this committee has met several times and has made great strides in getting interested stakeholders together to discuss damage prevention efforts and ways of improvement. During 2010, a formal structure was put in place for this Committee with established officers and meeting schedules. Potential action items and goals have begun to be developed and the Committee looks forward to a productive year in 2011 as we work to develop grass root support of damage prevention initiatives. During the year, Alabama One Call, in conjunction with Common Ground Alliance (CGA), promoted a new children’s video to educate children ages 8-11 on the importance of call before you dig. Alabama One Call was fortunate to partner with Alabama’s Math, Science and Technology Initiative (AMSTI) and was able to distribute over 700 copies of the video to schools across the state to use in their AMSTI curriculum. The program coordinators were very excited about this program and say it is a perfect tie-in with their curriculum such as with the third grade classes installing a weather station each year and are now learning why they have to have the area located prior to the installation. Please contact us if you would like to help promote this program in your area schools or children community programs. Alabama One Call continued to promote the “Know What’s Below…Call 811 Before You Dig” educational campaign and worked with our member companies to provide them educational and promotional materials in order to maintain a consistent message across the state regarding call before you dig. Print and electronic media advertisements were loaded on a FTP internet site for download for our members. We also conducted a trial program with our gas distribution members to have 811 banners placed in public areas during April, as part of National Safe Digging Month. To also coincide with the National Safe Digging Month, Alabama One Call was represented in Talladega where April 25th was proclaimed as Safe Digging Day for the Talladega Superspeedway Race. In addition, three cars were associated with 811 that day with the Shell/Pennzoil #29 car driven by Kevin Harwick, the 3M #16 car driven by Greg Biffle and the Home Depot #20 car driven by Joey Logano. Both the #29 and #16 cars had 811 logos on several places on their car as well as their pit crew and crew chiefs wearing 811 hats. It was a special day when #29 Kevin Harwick won the Talladega race! The efforts of some of the national CGA sponsors providing this medium for promoting 811 to such a mass audience was a great opporunity we were fortunate to be a part of. Moving forward into 2011, Alabama One Call and its Board of Directors will continue to strive to provide quality service to both our member companies and the excavating community. We look forward to several new initiatives and opportunities to help keep the message of “Know What’s Below..Call 811 Before You Dig” in the forefront of everyone’s mind when planning any excavation activity. Annette R. Reburn Executive Director February 2011 ALABAMA ONE-CALL MEMBERSHIP LIST AT&T/D Butler, Town of Utilities Board AT&T/T Cable Alabama Corporation Access Fiber Group, Inc. Cable One Air Products & Chemicals Cable Options Alabama Department of Transportation Calera Water & Gas Board Alabama Gas Corporation Camellia Communications Alabama Power Company Camp Hill, Town of Alabama Utility Services, LLC Canoe Water & Fire Protection Authority Alabama Wastewater Systems, LLC Carbon Hill Housing Authority Alabaster Water Board Carbon Hill Utilities Board AlaTenn Pipeline Company Carroll’s Creek Water Authority Albertville Municipal Utilities Board Cave Spring, City of Alexander City, City of Central Alabama Electric Cooperative American Midstream Central Talladega County Water District American Water Central Water Works Anniston Water Works and Sewer Board Centreville Water Ardmore Telephone CenturyTel of Alabama Arlington Properties Charter Communications of Alabama Ashton Place Apartments Charter Communications – Lanett Athens Utilities, City of Cherokee Water and Gas Department Atmore, City of Chevron Pipeline Company Atmos Energy Chevron U.S.A. Inc. Auburn Water Works Board, City of Childersburg Water, Sewer & Gas Board Baldwin County Commission Chilton Water Authority Baldwin County EMC Clarke-Mobile Counties Gas District Baldwin County Sewer Service Clayton Housing Authority Bakerhill Water Authority Cleburne County Water Authority Bay Gas Storage Company, Inc. Colonial Pipeline Bayou La Batre Utilities Columbia Square Apartments BCI/DSSI Services LLC Columbiana, City of Bear Creek/Hackleburg Housing Authority Columbiana Water Board Beauregard Water Authority Com-Link, Inc. Belforest Water System Comcast Cablevision of Gadsden Berry, Town of Comcast Cablevision (Huntsville) Berry Housing Authority Comcast Cablevision (Mobile) Bioflow – Russell Lands, Inc. Comcast Cablevision of the Shoals Birmingham Water Works & Sewer Board Comcast Cablevision (Tuscaloosa) Bishop Petroleum, Inc. Coosa Valley Electric Cooperative Black Box Network Services, Inc. – Gov. Solutions Cordova Water and Gas Black Warrior Electric Cottonwood Housing Authority Black Warrior Methane Corporation Covington Electric Cooperative, Inc. Boaz Gas Board Cullman Electric Cooperative Boaz Water and Sewer Board Cullman-Jefferson Counties Gas District Boston, Housing Authority of Cullman Water Department, City of BP Products North America Dadeville Housing Authority Brent Utilities Board, City of Dadeville Water Supply & Gas Board Brewton, City of Daphne Utilities Board, City of Bridgeport Utilities Dauphin Island Gathering Partners Bright House Networks – Birmingham DCP Midstream, LLC Bright House Networks – Eufaula & Wetumpka Decatur Housing Authority Brindlee Mountain Telephone Company Decatur Utilities Brookside, Town of DeKalb-Cherokee Counties Gas District ALABAMA ONE-CALL MEMBERSHIP LIST Demopolis CATV Company Greenhill Water & Fire Protection Authority Demopolis Water Works and Sewer Board GTC, Inc. Denbury Onshore LLC Guin Housing Authority Diverse Power Gulf Atlantic Operations, LLC Dixie Electric Cooperative Gulf Coast Mineral, LLC Dixie Pipeline Company Gulf Shores, Utilities Board of the City of Dora Utilities Gulf South Pipeline Douglas Pipeline GulfSafe East Alabama Water District Gulfstream Natural Gas System, LLC East Central Baldwin Water Authority Gulf Telephone Company East Central Gas District Guntersville Water Board East Cullman Water System Haleyville Housing Authority El Paso Production Company Hamilton Housing Authority Enbridge Pipelines (Alabama Gathering), Inc. Hanceville Housing Authority Enbridge Pipelines (Alabama Intrastate), Inc. Harbor Communications, LLC Energen Resources – Oak Grove Hartselle Utilities Board Energen Resources – Vance Harvest Monrovia Water Authority Englewood Hulls Water System Hayneville Telephone Company, Inc. Enterprise Products Operating, LLC Hilcorp Energy Company Enterprise Products Operating L.P. HighMount Exploration and Production LLC Enviro-Systems, LLC Hoover, City of Escambia Operating Company, LLC Huguley Water and Fire Protection Eufaula Water Works & Sewer Board Hunt Refining Company Exxon Mobil Corporation Huntsville, City of Fairhope Utilities Board Huntsville, City of Water Pollution Control Falkville, Town of Huntsville Housing Authority Farmers Telephone Co-Op, Inc. Huntsville Utilities, Electric, Gas and Water Fayette Gas Board Integra Water Fayetteville Water Authority Interstate Fibernet Fiberlincs LLC Jabsco Oil Operating, LLC Flomaton, Town of Jacksonville Gas Water & Sewer Board Florala Gas Department Jemison Water Department Florence, City of Jenkins Brick Company Florence Housing Authority Joe Wheeler EMC Florida Gas Transmission Company Kentucky Data Link, Inc. Fort Rucker Army Base/Remtech Services Kinder Morgan Four Star Oil & Gas KNOLOGY of Montgomery Freebird Gas Storage KNOLOGY – Columbus, GA Freemanville Water System, Inc. Knology of the Valley Frontier Communications of Alabama Lafayette, City of Frontier Communications of Lamar Co. Lamar County Gas District Frontier Communications of the South Lamar County Water System Fultondale Gas Board Lanett, City of Genesis Crude Oil, L.P. Lanett Housing Authority Geneva County Gas District Lee Chambers Utilities District GeoMet, Inc. Lemoyne Water System, Inc. Georgiana Housing Authority Level 3 Communications Gordo, Town of LightCore, a CenturyLink Company Grand Bay Water Works Board, Inc. Lightwave Technologies, LLC Granger Energy of Decatur LLC Lincoln, City of Graysville Utilities Linde Gas, Inc. Greater Gadsden Housing Authority Linde, LLC ALABAMA ONE-CALL MEMBERSHIP LIST Linden, City of Orange Beach Water Authority Lindsey Communications Palmer Petroleum, Inc. Lineville Housing Authority Parker Creek Water Company LLC Livingston, City of Utility Board Perdido Bay Water, Sewer & FPD Loachapoka Water Authority Phil Campbell Housing Authority Loxley, Town of Phil