2002-2003 School of Management Dean’s Report

www.management.uottawa.ca School of Management Table of Contents

School of Management Highlights ...... 4

EMBA Highlights ...... 5

MBA Highlights...... 7

MHA Highlights ...... 9

Undergraduate Highlights ...... 10

International Exchange Programs...... 11

Dean’s Advisory Board ...... 12

New Appointments and Retirements ...... 13

Research Excellence ...... 16

Student News...... 19

2002-03 Honours and Awards ...... 21

Alumni Breakfast Speaker Series ...... 23

2002-03 Alumni Events ...... 24

School of Management Alumni Association ...... 24

Business Partners ...... 26

Fundraising ...... 29

2002-03 Educator’s Honour Roll ...... 30

Full-Time Faculty Members ...... 31 School of Management Dean’s Report This has been a pivotal year for the School of Management. Over the course of the last 12 months, the School has achieved a major international accreditation, launched a new state-of-the-art career centre and initiated planning for a new building. During this time, our faculty, students and alumni have continued to garner major recognition and awards, further enhancing our reputation as one of Canada’s leading management schools.

The most significant achievement this year was our The School of Management is the only institution in the accreditation by AACSB International. This is truly a Ottawa region and only one of eleven business schools in landmark event for the School of Management.AACSB Canada to have received AACSB accreditation. On an International accreditation represents the highest standard international level, we are one of only six AACSB accredited of achievement for business schools worldwide. To obtain schools offering management programs in French. this accreditation, the School and its programs had to AACSB International accreditation is a key element in the satisfy the expectations of a wide range of quality standards School’s strategy to enhance its brand image and to break relating to curriculum, faculty resources, admissions, degree into the ranks of the world’s top 100 management schools. requirements, library and computer facilities, financial Coincident with AACSB accreditation, the School of resources and intellectual climate.A faculty team led by Management is making major investments in curriculum renewal, research and student services. Regarding the latter, “The School of Management is the only institution in the the School is dramatically expanding the career and Ottawa region and only one of eleven business schools in placement services that it provides to students.As a result Canada to have received AACSB accreditation.” of a referendum initiative, led by our undergraduate and MBA students, the School will receive several hundred thousand dollars annually through a dedicated student fee to Professor Michel Nedzela worked on this initiative for two support the establishment of a state-of-the-art career centre. years. We are extremely proud to have been admitted to this This initiative was endorsed overwhelmingly by our students. elite and prestigious group of management schools.AACSB The new career centre will be led by newly named Assistant accreditation will further enhance our visibility and Dean Student Services Peter Koppel. reputation among management schools nationally and internationally, as well as our attractiveness to prospective On top of all of this, the School has started to plan for a new students and the perceptions of recruiters of the quality building, to be financed by contributions from the Province of our graduates. of Ontario, the University and the School’s fundraising campaign. Construction of the new facility should begin in early 2004. Internationally renowned architects Muriyama and Teshima have been retained to design the new building.

2002-2003 University of Ottawa 1 Dean’s Report School of Management Recognition came to the School in many forms this year. The student, won the prestigious Ontario Global Traders’ Student magazine Corporate Knights magazine’s “Guide to business Achievement Award from Ontario Exports Inc., a prize that schools for students who want to change the world”ranked honours students “who make a difference in exporting.”He us ninth overall among Canadian graduate institutions in also had the distinction of being the first international terms of the introduction of social responsibility and student to win this award. community engagement in our management programs. It School of Management alumni received awards and also ranked us in the top ten of all Canadian institutions, recognition from all of the major business organizations in graduate and undergraduate, in terms of student led social the Ottawa Region including the Chamber of Commerce, the responsibility and community initiatives, our institutional Ottawa Centre for Research and Innovation (OCRI) and Le commitment to the area and faculty research and teaching Regroupement des gens d’affaires (RGA).We are particularly related to corporate and social responsibility. proud of recognition that our Executive MBA (EMBA) alumni Our faculty members continue to achieve national received this year. Pierrette Ringuette-Maltais was appointed recognition for their contributions. Professor Emeritus, to the Senate of Canada.Angus Watt has been promoted to Gilles Paquet was named as the new president of the Royal Major-General with the Canadian Forces. Maxine Hill and Society of Canada, Canada’s most distinguished organization Jean D’Aoust were both nominated at the RGA Award of scholars. Professor David Zussman, President of the Public ceremonies. Chris Ellsay won the Entrepreneur of the Year Policy Forum, was recently awarded the Public Service award from the Chamber of Commerce and Jim Orban won Citation for his outstanding contribution to Canada’s the Civic Entrepreneur Award from OCRI.Also, again this Public Service. year, six of our graduates, including 3 EMBA alumni, were named among Ottawa’s top 40 under 40. The number of “The School has started to plan for a new building, to be financed major business and community awards won by our students and alumni further confirms the School’s growing reputation by contributions from the Province of Ontario, the University and as “the first choice of winners.” the School’s fundraising campaign.” Thanks to the efforts of Associate Dean (Academic) Joanne Leck, we continue to attract new faculty from the top The excellence and social commitment of our students and Ph.D. programs despite an increasingly challenging labour alumni was again recognized this year through numerous market. This year’s incoming faculty come from the awards and accolades. The School’s Commerce and University of Michigan, the University of Pittsburgh, and the Administration Students’ Charity Association (CASCO) University of Montreal. They all bring strong teaching and received the Order of the Good Bear award from the research credentials. foundation of the Children’s Hospital of Eastern Ontario On the research front, the School’s Research Office, (CHEO) for its fundraising activities for the hospital. In the established last year under the Directorship of last 4 years, this incredible student organization has raised Dr. Linda Manning, has already had a visible impact on both $60,000 to support CHEO through its annual musical fashion the research climate in the School and the number of show, which has become one of the hottest tickets in town. research grant applications submitted. This year, we had the Two of our undergraduate students, Candice Bedard and largest number of granting council applications in our Jean-Francois Carrey, received awards from the University’s history.Young faculty were particularly active in this area. Student Federation for their leadership and outstanding Faculty members have received major research grants from contribution to campus life.Wang (Linus) Xianglin, an MBA the Social Sciences and Humanities Research Council

2 University of Ottawa 2002-2003 School of Management Dean’s Report (SSHRC), The Natural Sciences and Engineering Research of Development Linda Eagen, in support of our ambition of Council (NSERC) and The Canadian Institute for Health becoming a global leader in management education Research (CIHR) as well as the Ontario Research Network for and research. Electronic Commerce (ORNEC). Our successes this year would not have been possible without Looking forward to the coming year, our focus will turn to the exceptional support that we continue to receive from the building our research and teaching capacity in areas related University Rector Gilles Patry and Vice-Rectors Howard Alper, to the management of science and technology-based Robert Major, David Mitchell and Carole Workman. Their enterprises, developing a stronger brand image for the support for our various initiatives and for our overall strategic School and building our endowment. goals has been unwavering.

~Micheál J. Kelly “The number of major business and community awards won by Dean our students and alumni further confirms the School’s growing reputation as “the first choice of winners.”

In late spring, we began a series of roundtables with CEOs and executives from the local technology industry exploring how the School of Management can further contribute to building the management capacity needed by Ottawa’s technology- based firms to grow and succeed in the international market place. In response, the School is expanding its capacity in the area of technology entrepreneurship under the leadership of Professor Jérôme Doutriaux,Vice-Dean, and Associate Dean (Programs) and is planning the creation of a Centre for the Management of Science and Technology-based companies. It has already raised two endowed professorships in related areas and is actively seeking others. It has also received two new faculty positions from the University in support of its drive to build a stronger technology entrepreneurship capability.This annual report profiles some of the capabilities that we have already developed in support of the knowledge needs of technology- based enterprises.

A branding exercise is also currently underway, involving students, faculty, staff and members of the School’s Advisory Board. The objective of this exercise is to differentiate and position the School and its programs in a very competitive international market for management education. This exercise will also contribute to establishing the basis for a major fundraising campaign, to be led by our new Director

2002-2003 University of Ottawa 3 Dean’s Report School of Management School of Management Highlights The Career Centre

As a result of receiving accreditation many new initiatives Each of the Relationship Managers will be assigned specific have been undertaken within the School, one of the most areas of specialization, including consulting, international exciting being the establishment of a Career Centre. management, e-business, marketing, finance, human resource management, accounting, and management information The School approached its students through two referenda to systems. Their primary role is to develop strong, on-going discover if they were prepared to financially support such a relationships with employers in all of these areas, ultimately venture. With the biggest voting turnout in the School’s resulting in employment for the School’s graduates. history, almost 90% supported the initiative and thus, Additional time will be spent creating career networking significant funds will be available on an annual basis to staff events, workshops and one-on-one counseling with and operate such a Centre. the students. With great pride, the new Career Centre will be unveiled Twelve workshops have already been planned for MBA August 25th to incoming MBA students and on September students and for third-and fourth-year undergraduate 4th to all incoming and returning Undergraduate students. students.Another five workshops have been planned for the Alumni will also have the opportunity to use the Centre as School’s first-and second-year students.All will be held in they require. French and English. Many will be conducted by industry Reflecting the development of this new Career Centre and the professionals.A hands-on approach to career education will desire to enhance the overall services provided to its be emphasized during workshops on wide-ranging topics students, the School created the new position of Assistant such as “Important Tips on Resume and Cover Letter Dean, Student Services. Peter Koppel, in his eighteenth year at Writing,” “Proper Business Etiquette,”“Interview Tips” and the School and in his seventh year as the Director of the “Proper Networking Instructions” to the more advanced Undergraduate Program, assumed these new responsibilities topics of “Time Management” and “Delegation Techniques.” May 1, 2003. Since that time, the planning and organization of While job placement is, indeed, the primary emphasis of the the Career Centre has largely taken place, a state-of-the art Centre, the importance of this venture can not be overstated. software program and Career Centre website have been The Career Centre aims to create a learning experience that developed, three Relationship Managers have been hired, new will help School of Management graduates stand above their Career Centre facilities have been created, and a Career competition—not just finding jobs, but finding careers. Reference Library has been established.

On August 25th the Career Center will introduce the School of Management Career Navigator system. This will be an online system to facilitate the job search process—employers may post jobs, book interviews, and access student resume books online and students will be able to create and store numerous resumes and cover letters, apply for jobs, follow career type events and sign up for employment interviews. Students will also be able to review and register in a series of workshops.

4 University of Ottawa 2002-2003 School of Management Dean’s Report School of Management Highlights EMBA Highlights Ottawa’s Executive MBA continues its commitment to • Mr. Ed Broadbent,P.C., C.C., Ph.D., LL.D. • Mr. John McNaughton,President & CEO, CPP excellence in management education by building on its Investment Board • Mr. Nick Le Pan,Superintendent of Financial successes and adding new innovations to its program. Institutions, Office of the Superintendent of Financial Institutions of Canada • Mr. Ian Gillespie,President & CEO, Export Development Commitment to Excellence Canada in Management Education • Mr. Paul Cherry,Chair,Accounting Standards Board, This year’s graduating class was the first to partake in the Canadian Institute of Chartered Accountants Orientation weekend at Maniwaki (Quebec), the Leadership • Mrs. Janice Cochrane,Deputy Minister/ Deputy Receiver Lecture Series featuring today’s prominent executives and the General for Canada, Office of the Deputy Minister and e-Business Consulting Project & Trip. The Program continues Deputy Receiver General for Canada to enhance the preparation of candidates for project work, in The High-Tech Entrepreneurship course required teams to particular for the Business Consulting Project. Ottawa’s prepare business plan presentations to a panel of venture Executive MBA continues to offer a unique program that is capitalists (VCs) on behalf of local start-ups. Once again this global, practical and relevant for our graduates to succeed in year, the panel of VCs chose to follow up on three of the local, national and international arenas. investment opportunities; two other plans were deemed The offsite Orientation Weekend in Maniwaki focused the fundable but not of adequate scale and were directed to new candidates in a formalized introductory session, their alternate sources of financing. The venture capitalists on this first EMBA course. Management Skills is designed to offer year’s panel were: participants the critical elements of human management • Mr. Glenn Egan,Director Venture Capital, Business and, through self-examination and group development, Development Bank of Canada provide a broadened perspective of effective management • Mr. David McCarthy,Managing Director, BCE Capital and leadership. The Program’s team facilitator, who has • Mr. Pat DiPietro,General Partner,VenGrowth extensive experience in business group dynamics, supported participants as they began forming team missions and The e-Business Consulting Project and Trip to Silicon Valley values. immersed teams in e-business strategies and models, future technologies and Silicon Valley business culture. Immediately This year’s Leadership Lecture Series presented the views upon arrival, candidates had an opportunity to discuss “Life of elite executives on governance and ethics in today’s in Silicon Valley”with a panel of University of Ottawa MBA business environment. The 2003 series, entitled Ethical graduates living in the valley (from Adobe, SAP,etc.) and a Leadership in Turbulent Times, introduced candidates to the Senior Consultant with Exponential Edge. The fast-pace diverse leadership styles, candid comments and ethical continued throughout the week with private viewings of concerns of executives from across industry sectors. Its future technologies and exclusive executive briefings at HP, speakers included: Sun Microsystems, Silicon Graphics Inc.,Accenture

2002-2003 University of Ottawa 5 Dean’s Report School of Management Technology Labs, IBM and Cisco.All the while, candidates -Ambassador Suvidhya Simaskul, Royal Thai Embassy completed projects on behalf of a local firm. The Program - Dr. George Abonyi, Executive Director,Asia has already received requests from companies that wish to Strategy Forum work with the teams again as a result of their project work. - Mr. Bernard Giroux, former Canadian Ambassador to Thailand The Program has enhanced the preparation of candidates for - Mr. Peter Forget, former international executive with their individual assignment, the Business Consulting Project Bell Canada, Mitel, SR Telecom and Nortel Networks. and Trip.A new manual provides step-by-step guidance to • An Executive Briefing: International Negotiations candidates before they venture out.Watch for new preparation - David White, Supply Management Indirect for this project to be added to the curriculum in 2004. The Commodity Management, Nortel Networks Canadian Association of Management Consultants has chosen - David Watters, President, The Global Advantage to waive courses toward the CMC designation due to Ottawa’s Consulting Group, Inc. and former ADM, Department Executive MBA’s professional approach to project work. of Finance and Trade Negotiator.

The International Project and Trip As our next class completes the academic rigour of the first year of their program, they are beginning their project work This year tested the Program’s ability to adapt to today’s for Singapore 2004. complex business environment. The International Consulting Project and Trip was planned for Bangkok, Thailand. Due to Enrollment and Participation the SARS outbreak and the inherent health risk to candidates who were to travel to the region, the Program responded with Our new class has a high entrepreneurial spirit that reflects a contingency plan to resolve the concerns raised by the economic activity of the Ottawa community.With six candidates, families, employers and our staff. CEOs and a greater proportion of self-financing, candidates continue to challenge their peers to maximize their daily A contingency plan was invoked not only to address concerns learning. Interest from new candidates is up 30% as we begin but also to meet the academic requirements of this core recruitment for our next year. More interest from women, the component of Ottawa’s Executive MBA. Over a full week of private sector and the not-for-profit sector warrants that we added activity was undertaken in Ottawa and at Château will achieve a high-performing diverse group for the Montebello in Quebec. Candidates used the week to wrap-up graduating class of 2005. their data collection and complete their projects through telephone and email connections with interlocutors in Bangkok. Enrollment and Participation # Participants Graduates (1994 to 2002) 564 The week also introduced new components of course work to Class of 2001- 2003 44 candidates, required realignment of teams and allowed some Class of 2002- 2004 41 time for camaraderie as candidates completed the last Entrepreneur/Private Practice 12% components of the Program. The new components included: Consulting/Finance/Services 13% Health Care/Education 02% • A Role Play Simulation: Managing Subsidiaries in Government Agencies/Crown Corp. 32% Foreign Countries High-Technology/Communications 32% - Yolanda Banks, Corporate Social Responsibility Pharmaceutical 02% Advisor, Export Development Canada Aerospace 02% • A panel of guest speakers on Doing Business in Embassy 05% Thailand and Asian Region

6 University of Ottawa 2002-2003 School of Management Dean’s Report 2002-2003 MBA Highlights The 2002-03 academic was a year of major an issue of significant importance to an organization under the supervision of a School of Management professor and the revisions and changes for the MBA program. mentorship of a professional management consultant from CAMC. Curriculum Changes The new program is designed around 5 major themes: Following last year’s strategic planning exercise as well as Understanding Management Foundations recommendations from the AACSB consultants who visited the and the Global Business Environment School early in 2002, the School undertook a complete revision Focuses on tools and skills needed by senior managers and of its graduate portfolio under the leadership of MBA director provides a good understanding of the context within which François Julien.While the School needed to better align its businesses operate (e.g. Management Skills, Accounting, graduate programs with its mission statement and to Economics, Information Technology, Data Analysis). rationalize the use of its resources, the portfolio review allowed the School to ensure that it continued to offer leading edge Developing a Strategic Perspective curricula to meet the needs of our students and prepare them Focuses on strategic thinking (e.g. World of the General for the challenges of managing 21st century organizations. Manager, Corporate Governance and Ethics, Strategic Management, Strategy Formulation and Implementation). More than thirty professors and twenty students and alumni The strategic perspective permeates the coverage of all worked at revising the MBA curriculum and structure. In a business functions. remarkably collegial atmosphere, a full revision was completed Integrating Business Functions over a four-month period—record time—and was approved Focuses on the strategic importance of major functions unanimously at all levels. within organizations (Finance, Marketing, Human Resources, The revised MBA is a fast-track program that shapes Operations).Models ofintegration of the business functions professionals for the managerial and leadership responsibilities through information technology and the tools of the new of a rapidly changing technology-intensive global business economy are explored. environment. The program is offered over twelve months on a Managing in a Technology-Intensive Economy full-time basis, in both French and English. Part-time studies Focuses on technological and globalization issues faced by may be completed over thirty-six months, or as little as senior managers in today’s fast-paced, highly competitive twenty-eight months for students participating in the summer economy (e.g. Negotiation for the Global Manager, intensive international exchange program in Reims (France). International Corporate Financial Policy, Managing Customer Relations, Change Management, High Tech Entrepreneurship, Through a unique partnership between the School of Enterprise Modelling for e-Business). Management and the Canadian Association of Providing Value to the Business Community Management Consultants (CAMC), the MBA In partnership with the Canadian Association of program offers a new, team-based Management Management Consultants, students learn about and apply Consulting project. Students are at the centre of a best practices in management consulting (e.g. Management remarkable practical learning experience as they Consulting, Management Consulting Project in industry). apply their knowledge and experience in addressing The revised program will begin in August 2003.

2002-2003 University of Ottawa 7 Dean’s Report School of Management Outreach well as demonstrated leadership abilities. •Ann-Marie Bedard received the Pauline Guindon-Tassie A number of events were held over the last year in order to Memorial Scholarship, awarded to a full-time MBA student enhance the learning experience of our MBA students. with good scholastic achievement in at least 30 credits, • The “Série sur la gestion du changement” brought three and highest overall average in the Marketing major. outstanding speakers to the School of Management: • Sébastien Ghantous received the Michel Cloutier Jacques Martin (Coach of the Ottawa Senators), commemorative scholarship, awarded to a full-time MBA Alain Massé (president-director general of student having completed at least half of his or her Lab)idéeclic!), and Marc Brouillette (president of degree in French and having maintained an excellent l’Association du camionnage du Québec and president- academic record. Sébastien also received the Pierre- director general of SAS Transport).We wish to thank Maurer Metropolitan Life Scholarship, awarded to the Jacques Martin LeDroit, the official media partner of this series full-time MBA student having completed at least 30 of conferences. credits with the highest overall academic average. • A team of eighteen MBA students participated to the • A new award was established in 2002, the MBA Student MBA games in January 2003. Leadership award—in recognition of outstanding • A team of four MBA students participated to the leadership and extra-curricular contributions. The award Concordia International Case Competition in January was granted retroactively to exceptional students who 2003; special thanks and congratulations to have made remarkable contributions generally through Shannon McClure (MBA 2002), coach of the team. the MBA Student Association. Receiving this award were: • The first annual MBA Networking Breakfast was held in Scott Kennedy, Jim Harris, Roger Ermuth, John-Paul November 2002. Over ninety students, professors and Cody, Mary Durrell, Brigitte Savoie, Kathleen Connelly, representatives from over twenty organizations Lisa Morrell, Debra Haltrecht, David Rundle, Matthew participated in this event which celebrated recent success Baril, Zar-Chi Tin,Andrea Marshall, Elie Chamoun, Ebru of MBA projects undertaken by graduating students, Ortacdag, Jennifer Davidson, Said El-Khouri, Jeff Moore, opening the door to new project opportunities for our Simon Brajtman,ErinYamazaki and Danna Campbell entering students. Course Registration On-line • Students from the MBA program have been the guests of the Ottawa Chapter of the Canadian Club on three The Registration Navigator system was implemented in fall occasions over the last year: fourteen students had an 2002, making the MBA and MHA programs the only graduate opportunity to attend one of the Club’s monthly lunch programs on campus offering on-line registration. meetings featuring a renowned speaker addressing the audience on issues of national importance. Congratulations New Alumni

Forty-three students graduated in October 2002, 83 in Rewarding Excellence December and 36 in June 2003.We are proud of our new MBA Each year, the School of Management awards a number of alumni and wish them long, successful and prosperous careers! prizes and scholarships to deserving MBA students. The 2002-03 recipients, who were honoured at the Fall Graduation Numbers of Note Ball in November 2002 include: Full-time students 111 Average full-time work Part-time students 57 experience, full-time students 6.0 •Miss Xu Qian received the Women’s Business Network Anglophone 67% Average full-time work scholarship, offered to an entering MBA female-student, Francophone 33% experience, part-time students 6.0 based on scholastic achievement in previous studies, as Female 39% Average GMAT 625

8 University of Ottawa 2002-2003 School of Management Dean’s Report 2002-2003 MHA Highlights Responding to the growing need for effective also appointed to the President’s International Advisory Committee of the Canadian Institute of Health Research. management of health care systems, the MHA Program • Mr. Michel Lalonde, executive-in-residence in the MHA introduced a revised curriculum to better prepare Program,was appointed Chair of the Operational Review of the University of Ottawa Heart Institute. He was also current students to become leaders of tomorrow. appointed to the Board of Directors of the Ottawa Children Treatment Centre. • Professor Wojtek Michalowski, as a Principal Investigator, During 2002–03 a number of important events took place: won an NSERC research grant Framework for Mobile • The MHA Research Seminar Series featured such Decision Support.The Mobile Emergency Triage research prominent speakers as Dr. Michael Carter, professor at the program he led won funding from the Physicians’ University of Toronto;The Hon.Wilbert Keon, Senator of Incorporated Foundation for conducting a clinical trial of the Parliament of Canada;Jack Kitts, CEO of the Ottawa Palm-based triage support system in the Emergency Hospital;George Langill,CEO of the Royal Ottawa Health Department of the Children’s Hospital of Eastern Group;Lise Mathieu, Director General Health Services Ontario, and received corporate sponsorship from the and Commander of the Canadian Forces Medical Group. SmartCharts MD and Palm Inc. • The MHA Preceptors’ Conference brought together • Professor Marie-Pascale Pomey, together with Professor senior health care executives and the MHA students to Doug Angus, was awarded a major CIHR grant Impact de discuss challenges of working in the health care field. l’agrément du CCASS sur les établissements de santé • The MHA Program signed an agreement with the canadiens en terme de dynamique de changement et Canadian College of Health Service Executives that d’implantation de démarches qualité et sécurité. She is allows the students to work towards the CHE designation also one of three new researchers awarded a new while studying in the MHA Program. research team grant sponsored by CIHR and the Ontario Ministry of Health Improving Quality Building Capacity: Several of the MHA core faculty realized significant Development of a Tran disciplinary Team for Improving accomplishments during 2002 –03 period, including: the Quality of Health Care. • Professor Doug Angus was appointed Site Director, University of Ottawa Diploma in Health Services and Policy Research, part of the six-university consortium with significant external funding.As a co-investigator he also earned Phase II funding from the Government of Ontario for a longitudinal research project Better Beginnings, Better Futures. • The Hon. Monique Bégin, in recognition for her contribution to health care education, received doctorate Hon. Monique Bégin honoris causa from the University of Ottawa. She was

2002-2003 University of Ottawa 9 Dean’s Report School of Management 2002-2003 Undergraduate Highlights In March 2002, the University of Ottawa Senate Co-op programs continue to flourish with 621 students actively enrolled in 2002-03. The School of Management approved the School of Management’s new, four-year continues to experience one of the highest Co-op job placement rates on campus, resulting this past year in Undergraduate Program curriculum. Since that time, 98.2% of the students being placed in suitable positions.

all first-and second-year students have now been The visibility and awarding of scholarships has also increased successfully registered in the new Program. dramatically with a new system introduced to more widely publicize available scholarships by year and by discipline to all School of Management students. This has resulted in a In 2002, a number of new student services were also more equitable distribution of monies. introduced to allow the Undergraduate professional staff to spend increased time with students on academic success and retention issues. This increased availability will be especially Numbers of note important in the fall of 2003 with the influx of students Full-time students 1,856 Female 55% resulting from Ontario’s double cohort. Part-time students 319 Co-operative Anglophone 72% education students 621 Following a practice introduced last year, the Undergraduate Francophone 28% % which were placed 98.2 Office personally contacted all first-year students who had experienced academic difficulties during their first semester. After individual contact was made, personalized assistance was given when required. To enhance this initiative, a new Student Mentorship Program has also been developed and was introduced in the fall of 2003. The Program will use the services of forty volunteer student leaders in the third-and fourth-year of the Program. Each bilingual mentor will be assigned to twenty students after undergoing mentorship/ leadership training offered by the University.These student leaders will assist the School in establishing an important relationship with its new students, offering advice and help when needed.

The level of student service has also significantly improved with the development of the University’s On-line Registration Navigator system. Students are now able to transact their business from anywhere twenty-four hours a day.Individual telephone assistance is also provided by the Undergraduate Office staff during normal business hours, assisting students in navigating the site as required.

10 University of Ottawa 2002-2003 School of Management Dean’s Report 2002-2003 International Exchange Programs The School of Management has signed new agreements this year with the University of Vienna, Austria and the University College Cork, Ireland.

The University of Vienna, founded in 1365, is the oldest university in the present-day German linguistic and cultural From left to right: University of Vienna,Austria, University College Cork, Ireland territory. It comprises eight faculties, 3,840 Faculty members Partnership with ESCP-EAP and 86,775 students. Four students will have the opportunity to study in their Faculty of Business Administration and As part of a partnership with one of France’s top Informatics. management schools, the University of Ottawa’s School of Management has been welcoming e-business master’s The University College Cork, founded in 1845, occupies a students from ESCP-EAP in June and July for the last 2 years. historic site with a 19th century Gothic main building. The This program is managed by Prof. Olivier Badot, an ESCP- University has eight faculties with over 13,000 students EAP Professor and long-standing Visiting Professor at the pursuing undergraduate and postgraduate studies. Four School of Management. Students take English or French undergraduate students will enhance their business studies classes provided for the most part by teachers from the with one semester abroad in their Faculty of Commerce. School of Management and conferences offered by members In 2002-2003, a total of 240 students participated in the of the Ottawa Region’s professional community (Alcatel, Bell, international exchange programs, including 84 Canadian Cisco, etc.). Corporate tours are also organized (Canada Post, exchange students, 81 international exchange students, 59 NCC, Government-on-line, etc.). The experience is international “tuition fee-paying”students and 16 part-time culminated with an oral examination in front of a panel of MBA students. These exchanges provided international professors from ESCP-EAP and the School of Management. experience to our business students and have brought great Without a doubt, the excellence of this partnership is the visibility to the School in 14 different countries across reason that ESCP-EAP’s Masters in E-business is consistently Europe, Asia,Australia and North America. ranked first among such programs in France.

Denmark - 7 Norway - 2 Ottawa Netherlands - 7 Sweden - 10 Ireland - 4 Germany - 5 USA - 1 England - 3 Switzerland - 1 France - 29 Mexico - 4

Thailand - 7

Australia - 4

2002-2003 University of Ottawa 11 Dean’s Report School of Management 2002-2003 Dean’s Advisory Board

New Members of the Dean’s Advisory Board

John-Peter Bradford intensive businesses in a broad variety and size of companies ranging Partner, Bradford Bachinski Limited from large multinationals all the way to start-ups. Mr. Bradford is a Partner in Bradford Bachinski Mr. Simson is the CEO of WaveNET Inc., a top-level advisory firm he has Limited. John-Peter has advised many public sector created to help companies with the identification, selection and clients. He was principal advisor to senior implementation of strategic business choices. management in the infrastructure renewal of the House of Commons and the Supreme Court of Canada. Camille Villeneuve John-Peter received his B.A. in 1964 from Fairfield University in President, Multivesco Connecticut and an M.A. in 1966 from the University of Toronto, where Mr.Villeneuve is president of Multivesco, he did further graduate studies until 1968.A certified management a real estate investment firm located in Gatineau, consultant since 1987, he has been awarded the FCMC designation as a Québec. Today, he owns or has a stake in over Fellow of the Institute of Certified Management Consultants of Ontario. 2500 properties, 1.2 million square feet of office space and over 800 acres of land. James E. Orban (Jim) Mr.Villeneuve graduated from the University of Ottawa in 1967 with a General Manager, The Ottawa Citizen Bachelor of Commerce. The University of Ottawa also conferred him Mr. Orban was appointed General Manager of the with an Honorary Doctorate in 1996, recognizing his success in Ottawa Citizen in 2003. He is responsible for all the business and his contributions to the community and the University. day-to-day business and editorial operations at the Citizen. Mr. Orban started his newspaper career at the Members of the Dean’s Advisory Board Ottawa Journal in 1972, and joined the Ottawa Citizen in 1975. Since 1976 he has held various sales management positions. He worked at John Kelly Denise Costello James E. Orban the Edmonton Journal (1991-94) as Director of Advertising sales. Jim Chairman of the Dean’s Consultant General Manager returned to the Citizen in 1994 as Vice President Sales & Marketing. Advisory Board L. Denis Desautels, FCA The Ottawa Citizen Chairman Executive-in-Residence Gary Seveny Jim holds a Master of Business Administration degree from the NexInnovations Inc. School of Management, President and CEO University of Ottawa. In 2002, The University of Ottawa School of Pierre Bergeron University of Ottawa CS Alterna Bank CEO Alain Doucet Moris M. Simson Management established the $50,000 James E. Orban scholarship, Réseau des cégeps et des Consultant President & CEO which awards annual bursaries to students demonstrating leadership collèges francophones du WaveNET Inc. Canada (RCCFC) Rick Doyon and academic excellence. Managing Partner Jean-Pierre Soublière Richard Bertrand High Road President & CEO President Communications Anderson Soublière Inc. IThink Inc. Moris M. Simson Bruce Joyce, FCA Camille Villeneuve John-Peter Bradford Partner President President & CEO, WaveNET Inc. Partner Deloitte & Touche Multivesco Bradford Bachinski Limited With over 24 years of experience in the global Timothy J. McCunn Deborah L.Weinstein Mark Bruneau Partner Partner Telecom/IT industries, Moris Simson has spent most President and CEO Borden Ladner Gervais LLP LaBarge Weinstein of his career building or growing technology- Adventis

12 University of Ottawa 2002-2003 School of Management Dean’s Report 2002-2003 New Appointments & Retirements

New Professors

Morad Benyoucef for the Federal Government of Canada and is a contributor to the Assistant Professor - Management Information Systems Ottawa Task Force on Commercialization. Morad Benyoucef received his Ph.D. in Computer Mr. Chamberlin is a Ph.D. candidate at the ESRC Centre for Research Science from the University of Montreal, his M.Sc. on Innovation and Competition (CRIC) of the University of Manchester from Rochester Institute of Technology and his B.Sc. where his research focuses on corporate strategies in technology from the University of Constantine. He joins the industries. School of Management as an Assistant Professor in Management Information Systems. Hoon-Seok Choi Before moving to Canada in 1998, he was Assistant Professor at the Assistant Professor - Human Resource Management University of Setif in Algeria where he taught at the Computer Science Hoon-Seok Choi joins the School of Management as department, and was heavily involved in student supervision.With his an Assistant Professor of Organizational Behavior and Artificial Intelligence background, he conducted research on Intelligent Human Resource Management. He obtained his Tutoring Systems and Expert Systems, and was mostly interested in Master’s degree in Social Psychology from ways to enable these systems to explain their reasoning process. Sungkyunkwan University, Seoul, Korea. He received his Ph.D. in Social Before joining the School of Management in May 2003, he spent six Psychology from the University of Pittsburgh, specializing in group months at the IBM T.J.Watson Research Laboratories in New York as dynamics. Prior to joining the University of Ottawa, Professor Choi part of the E-commerce Platforms Group, working on electronic taught MBA courses on Teamwork at Northwestern University’s Kellogg contracting (e-contracting). School of Management.While at Kellogg, he also supervised the Kellogg His current research interests include: software engineering, e-business, Team Consultant Training Program and participated in a range of e-negotiations, e-contracting, agent-mediated auctions & negotiations, teambuilding workshops for managers and executives. workflow management, rule engine technology and web services. Professor Choi is conducting a variety of research programs involving small groups and work teams. He examines the impact of newcomers Tyler Chamberlin on group performance, creativity and decision-making, and investigates Replacement Professor - Management how managers acquire and transfer work-related knowledge within Tyler Chamberlin teaches International Business and and between teams. Technolog y Management. Mr. Chamberlin is also a Researcher with the Program of Research on Brian Conheady Innovation Management and the Economy (PRIME) Visiting Professor - Accounting where, amongst other projects, he has led researchers on two cluster Brian Conheady joins us as a Visiting Professor in studies of Ottawa’s technology industry.These studies are part of a Accounting. Educated in Ireland and Canada, Mr. major national study of over 25 industrial clusters in Canada, which is Conheady has lectured in the areas of financial and now leading to both national and international comparative analyses. managerial accounting, financial management, Professor Chamberlin has also researched and written on the issue of financial modelling, information systems and project management in commercialization of new research for small- and medium-sized firms undergraduate, graduate and executive development programs in

2002-2003 University of Ottawa 13 Dean’s Report School of Management Australia, Botswana, Brunei Darussalam, Canada, China, Fiji, Indonesia, Rim Jaber Malaysia, Singapore and Zimbabwe. He also has extensive experience in (Replacement Professor - Management Science) distance education. Rim Jaber joined the School of Management as a In recent years he has been based in Australia at Monash University Replacement Professor teaching in the field of where, in addition to his teaching activities, he performed a variety of management science, operations management, and administrative roles including: course director for the graduate statistical analysis. She holds a B.Sc. (Computer professional accounting distance education program, the coordinator of Science), a B.Sc. (Mathematics) and a M.Sc. (Systems Science) from the university’s accounting and finance offerings at its Malaysian the University of Ottawa. Campus and the Department of Accounting and Finance campus head Ms. Jaber’s previous experience includes teaching at the Graduate of the Berwick, Gippsland and Peninsula campuses. School of Business and Management, the Department of Mathematics His consulting experience includes assignments on behalf of the World and as the Assistant Director for Management at the Center for Bank, Price Waterhouse Management Consultants, Gippsland Internet, Advanced Mathematical Sciences (CAMS) at the American University of Ya l lour n Energ y and Monash University’s Centre for Electronic Beirut, Lebanon. Commerce. Mr. Conheady has a particular interest in the accounting and financial aspects of project management. Yuri Khoroshilov (Lecturer - Finance) Robert Collier Yuri Khoroshilov is a Ph.D. student in Finance at the University of Teaching Associate - Accounting Michigan. He also has a M.A. in Economics (the University of Michigan, Robert Collier has been employed with the School of 2002) and a M.A. in Mathematics (Moscow State University, 1996). His Management since 1998 in the capacity of a part- research interests include corporate finance, game theory and time faculty member, teaching a portfolio of behavioral economics. His Ph.D. dissertation is in the area of corporate undergraduate courses in management accounting, governance and incentive contracts design. financial accounting and cost accounting. In 2003, Mr. Collier joined the School of Management on a full-time basis for a five-year term. Emeritus Professors Mr. Collier obtained his honours undergraduate degree from Carleton University in 1971 and later obtained his accreditation from the Society Sadrudin Ahmed of Management Accountants in 1984. Emeritus Professor, Ph.D. (W.O.) Professor Ahmed retired in 2001 after 26 years with Anna Dodonova the School of Management. He had a highly (Assistant Professor - Finance) distinguished career as both a researcher and teacher. Anna Dodonova received her Ph.D. in Economics He was nominated twice (1994 & 1997) for the from the University of Michigan in summer 2002. She University of Ottawa Researcher of the Year Award and received the also has a M.S. degree in Financial Engineering School’s Gilles Paquet Teaching and Research Excellence Award in 1999. (University of Michigan, 2002) and a M.A. degree in The recipient of numerous external research grants over his career, Mathematics (Moscow State University, 1996). Prior to joining the Professor Ahmed’s work in the area of international marketing helped University of Ottawa in July 2003 she was working at the University of him achieve an international reputation in this area. Iowa Henry B. Tippie College of Business as a Visiting Assistant Over and above his contributions to teaching and research, Professor Professor in Finance. Dr. Dodonova’s research interests include Ahmed made numerous contributions to the School through his Behavioral Finance,Asset Pricing and the applications of Behavioral academic service. He was an extremely dedicated, conscientious, Economics to Auction Theory. collegial and highly valued by his peers, students and by his profession.

14 University of Ottawa 2002-2003 School of Management Dean’s Report Gilles Paquet Scott Parsons Emeritus Professor, F.R.S.C., M.A. (Laval) Ph.D. (McGill) Chief Scientist, International Marine Science and Special During his career at the University, Professor Paquet Advisor to the Deputy Minister, DFO, Ottawa has made numerous significant contributions to the Dr. Parsons is a senior executive with over 35 years of experience in the School of Management, the University,his profession Public Service of Canada, in renewable resource research and and Canadian society.A former Dean of the School, management, habitat and environmental management, and oceans he has also been one of its most prolific researchers and a beloved and legislative and government issues. Dr. Parsons was the first Canadian to respected teacher. He has won numerous awards for teaching and serve as President of the 19-country International Council for the research excellence including the University’s Award for Excellence Exploration of the Sea (ICES). in Research. Professor Paquet has also developed a national and international profile as a result of his media commentary and analysis, Jac van Beek bringing great visibility to the School. In recent years, he has made M.B.A.(York) Director, Collaborative Projects, National Research significant contributions to the areas of Governance and Public Council of Canada Management as Founding Director of the Centre on Governance and Jac van Beek is a seasoned leader who has worked in consulting and editor of the journal Optimum.For his scholarship and his retail since 1972. He was Director, Development of e-Learning practice contributions to Canadian society he has been named a Fellow of the at Calian and has worked at Deloitte Consulting and KPMG Consulting. Royal Society of Canada & a Member of the Order of Canada. Professor During his career, Mr. van Beek has attracted more than $500 million Paquet recently became the President of the Royal Society of Canada. in external funding and other forms of financial support through development of over 50 business and market development plans New Adjunct Professors and prospectus.

Victor Emerson Retirements Ph.D. (Queen’s) President of Acuity Research Group Inc. Victor Emerson is founder and president of Acuity Research Group Inc., Pierre G. Bergeron a technical market research firm incorporated in 1992.With Professor Pierre Bergeron retired after 26 years of co-inventors,Victor Emerson holds two patents for wireless devoted service to the School of Management.A communications. He is author of a dozen articles in international prolific textbook author, Professor Bergeron has scientific journals, as well as articles on wireless user needs and other published extensively on finance, zero-based topics in industry publications. budgeting and financial planning. He also gave numerous seminars for public and private sector organizations in the Joanne McNeish areas of finance and management. M.B.A. (Concordia) Director, Marketing Research, Canada Post Joanne McNeish’s business expertise has been developed through years Devinder K. Gandhi of increasing responsibility in the corporate, government (crown A Faculty member since 1984, Professor Gandhi corporations) and non-profit sectors. In 2002, Joanne McNeish was retired from the School of Management but will recognized by the Professional Marketing Research Society and named continue his affiliation with the School as Visiting a Fellow, their highest award. Professor teaching in the area of Finance. Professor Gandhi has been an invited Distinguished Speaker Series lecturer at a number of Canadian Universities and a nominee for the Alumni Award for excellence in teaching at the University of Ottawa and for the national 3M Teaching Fellowship Award for outstanding teaching.

2002-2003 University of Ottawa 15 Dean’s Report School of Management 2002-2003 Research Excellence In the heart of Silicon Valley North

Research Excellence for Growth & Expansion finds that a strong learning capability can be a significant strategic advantage for the firm. In her research on “best practices”for Focus on Small-and Medium-Sized Enterprises (SMEs) managing human resources in an international context, Sharon Leiba Over the last year, we have made great strides in enhancing research O’Sullivan addresses the relationship between international staffing output in all areas of management. Research that is relevant to the and cross-cultural training. Laurent Lapierre explores the ways that business community is a hallmark of the School of Management. The trust of a supervisor affects not only the productivity of those success of high-tech SMEs in the region is crucial to long-term working for them, but also their willingness to take risks and be growth, family income and the standard of living.Research underway creative. Natalie Lam investigates the forces behind mid- and late- at the School of Management contributes to our understanding of career shifts. what promotes long term, sustainable growth in SMEs.

Start-ups are the lifeblood of the high-technology sector Jérôme Doutriaux explores how research in the university can be converted to the market as goods and services. Reliance on venture

capitalists for start-up financing requires effective information From left to right disclosure for firm valuation. Merridee Bujaki has found that the (top): Jacques Barrette, management of information disclosure reflects an identifiable Jules Carrière, strategic approach. Kaouthar Lajili-Kobeissi and Daniel Zéghal & Swee Goh (bottom): examine the financial and non-financial indicators that are disclosed Sharon O’Sullivan, by technology start-up firms. Professor Lajili-Kobeissi is developing Laurent Lapierre, guidelines that would increase the accuracy of firms’ valuations. & Natalie Lam High-tech? So what? The Internet has changed the face of business and government. Christian Navarre explores the profound changes in the car From left to right: Jérôme Doutriaux, industry—from design and production of new models to sales and Merridee Bujaki, maintenance—that have come about because of the Internet. The Kaouthar Lajili-Kobeissi, & Daniel Zéghal evaluation of electronic payment systems is the focus of research by David Wright, and Ajax Persaud has discovered that predicting success Putting people first of technologies like electronic bill payment requires a whole new Jacques Barrette and Jules Carrière have found differences in the approach. Gregory Kersten and Morad Benyoucef are investigating human resource management practices in SMEs, and that there is a effective e-negotiations and the implications for globablization. The correlation between these practices and the firm’s productivity.Staff development of e-government processes is causing structural, development is particularly important according to Swee Goh, who accountability, and cultural reforms, according to the research of

16 University of Ottawa 2002-2003 School of Management Dean’s Report Jeffrey Roy. Even the business of health care has been affected by new Tyler Chamberlin find that these alliances and relationships seem to web-based technologies. In his research,Wojtek Michalowski aims at grow more effectively and synergy is possible when companies are developing an easy-to-use and caregiver-friendly clinical support clustered near each other, and near to research centres and policy system for evaluating patients with acute conditions, to insure quick makers (as those in Ottawa are). Sustained innovation in the referral to proper assistance. From the perspective of organizational organization and its impact on the success of the firm is the focus of change in health care delivery, Doug Angus explores the research by Alan O’Sullivan. implementation, costs and benefits of telemedicine technologies. Sustainability and growth— taking it to the streets of the world It is generally agreed that sustainable growth requires that firms ‘go global’, which is often more difficult for SMEs. From a change management perspective, Mike Miles investigates the psychological From left to right (top): and business changes that have to happen to induce a small to Christian Navarre, medium size enterprise (SME) to pursue international markets. In her David Wright, Aditha Persaud, research, Martine Spence explores the strategies that such firms use to & Gregory Kersten penetrate foreign markets. Georges Hénault has identified strategies (bottom): Morad Benyoucef, and actions that are vital to Canadian entrepreneurs who are Jeffrey Roy, interested in globalization. From an environmental perspective, Wojtek Michalowski, & Douglas Angus Dan Lane analyzes the institutional arrangements and strategic management of renewable resources to insure growth in the fishing It’s who you know industry worldwide. According to David Large, partnerships between those who develop and produce a product and everyone associated with the product— from those who make policies that affect the market to those who From left to right wind up using it—are all essential to the market success of the (top): product. One weak link can destroy any chance of success. Margaret Michael Miles, Dalziel, in her research, explores how the relationships between small Martine Spence, Georges Hénault, and large firms foster start-up sustainability.Jean-Louis Schaan & Daniel Lane and Micheál J. Kelly focus their research on the management of strategic alliances in the high-tech sector. John de la Mothe and

From left to right (top): David Large, Margaret Dalziel, Jean-Louis Schaan, & Micheál J. Kelly (bottom): John de la Mothe, Tyler Chamberlin, & Alan O’Sullivan

2002-2003 University of Ottawa 17 Dean’s Report School of Management Research Centres Vice President Ron Francis of CGA Ontario welcomed the guest speakers and participants on behalf of the University of Ottawa and PRIME the Association. The Program of Research on Innovation Management and Economy Conference speakers included Dr. Gordon Thiessen, former governor of (PRIME), founded in 1992, is led by Professor John de la Mothe and is the Bank of Canada; Dr. Baruch Lev, director,Vincent C. Ross Institute home to the Canada Research Chair in Innovation Strategy.PRIME is a for Accounting Research and the Project for Research on Intangibles, partner in the Innovation System Research Network, a national group professor, New York University; Dr.Steve Sonka,director,National of scholars studying how innovation, research and development turn Soybean Research Laboratory, professor, Illinois University; Dr. into sustainable economic growth in more than 40 sectors. Dr. de la Antonello Callimaci, professor, University of Quebec in Montreal Mothe’s team not only teaches in the areas of technology management (UQAM); Dr. Feng Gu, professor, Boston University; Dr. Hans-Peter and comparative management but has also been extremely active in Burghof, professor, University of Munich and Dr.Waymond Rodgers, the past year. PRIME has published two books and more than a dozen professor, University of Southern California. articles. It has carried out studies on the comparative structure of innovation in 7 countries, designed and conducted studies of Attendees at this much-anticipated annual CGA-ARC conference were innovation in 10 Canadian cities, completed assessments of Canadian most appreciative of the subject matter and distinguished roster of fuel cells technology, telecom and photonics. PRIME is a regular speakers; particularly since it’s a topic that deserves much more advisor to the Canadian government, CATA, NATO, the OECD and the attention as these theories and proposed systems become better Mexican government. For 2003 PRIME has been invited to give understood and implemented. lectures on competition, innovation and industrial structure in Portugal, Italy,Russia,Australia, as well as at Harvard, Oxford and CIRP - Car Internet Research Program London. PRIME continues to hold monthly public lectures and Building on the previous three years success of activities, 2002-2003 seminars. It also maintains an active schedule of visiting fellows from was a banner year for CIRP.Research activities were conducted in around the world as well as undergraduate and post-graduate Europe [France, Spain, Germany, and England] and North America training. The latest Distinguished PRIME Lecture was given by Dr. [Canada, United States and Mexico]. Studies were directed at one of Richard Lipsey of Simon Fraser University on economic growth, the world’s most important economic engines, the automotive arguably Canada’s most influential economist. industry, during a time of significant transformation. Major research projects competed or underway include: How the Internet is shaping CGA - Accounting Research Centre car buying habits and transforming the distribution channel; The CGA-Accounting Research Centre held its eleventh conference on Generation Y - automotive preferences and the Internet; and Stakes October 25, 2002, a Think-Tank on Intangible Assets. This conference and strategies in the showroom - buyer and seller behaviour and the was a bit different from past conferences in that the theme was role of the Internet.Activities were undertaken by the CIRP internal approached in a very conceptual and theoretical way.A group of team of researchers and in co-operative projects with the Haas School academics from sixteen universities and colleges in Ontario and of Business [United States] and Centre de Recherches sur les Liens Quebec and interested professionals attended. Sociaux [France]. In June, CIRP organized its fourth annual two day workshop in which over 40 participants from Europe, North America The conference theme was “Intangible Assets, Identification, and Asia attended.A total of 20 presentations were made by in the Measurement, Management, Disclosure and Information areas of Telematics and B2C from both CIRP researchers and industry Use: Trends and Issues.”In this case, intangibles included intellectual experts. Highly productive and enthusiastically received by the and human capital, brands, patents and copyrights, research and attendees, CIRP is now working on a workshop to be held this fall in development and goodwill. Paris in which issues concerning B2B will be examined.

18 University of Ottawa 2002-2003 School of Management Dean’s Report 2003-2004 Student News

CASA Networks address students at the annual MBA Fall Formal. The Commerce and Administration Students’Association The most important achievement was the Career Centre had a very successful year.A president’s round table was referendum providing money to finance a School of introduced to facilitate communication and interaction among Management Career Centre. The MBASA is firmly behind this the School’s many clubs and associations. CASA executives initiative, believing it will add value to the program and help worked tirelessly to create liaisons and relationships between with career development. the student body and the school’s administration. AIESEC A major accomplishment for the undergraduate students’ association was the successful referendum campaign for a In September 2002 AIESEC Ottawa was a proud host of ORC student levy.This will bring in an increase of $30,000 a year (Ontario Region Conference) which proved to be a great in funding for CASA.Additional funds mean increased success. The local chapter was also well represented with participation in case competitions and conferences and a sure outstanding attendance at the AIESEC’s annual national bet that the School of Management will be better represented. conference, held in Winnipeg. Through AIESEC’s student exchange, a trainee from South Africa and a trainee from The largest accomplishment, however, was starting the ball France have been welcomed in Ottawa, and this year 5 Ottawa rolling on a Career Centre for School of Management students. University students will work abroad in their field of studies. MHASA CASCO The MHA Students’Association worked hard this year to make The Commerce and Administration Student’s Charity the MHA experience more meaningful and relevant to current Organization (CASCO) was proud to have been inducted into and future students.A brainstorming session was held to The Children’s Hospital of Eastern Ontario (CHEO)Foundation identify the program’s strengths and to find ways to make Order of the Good Bear for its outstanding volunteer delivery of content even better in years to come. The results of contributions and tireless efforts in helping the foundation this session were well received by the program. In conjunction reach new heights in fundraising initiatives. CASCO held its with the program’s annual seminar series, the MHASA annual Smiles ’n’ Styles Charity Fashion and Dance Show arranged for David MacKinnon, President of the Ontario benefiting the CHEO Foundation last November 20, 2003 and Hospital Association, to speak on campus in March. raised over $13,000 through corporate partnerships. The title MBASA corporate partner was the Ottawa Citizen.

This year was a busy one for the MBA Students’Association. Accounting Club The Association participated in the 2003 MBA Games, hosted The Accounting Club’s 13th annual wine and cheese attracted many social events including pub nights, a ski day, BBQ and students, alumni, faculty members and business professionals Chinese buffet among others. to enjoy an evening of networking. The Club also enjoyed their The Association was pleased to have Harry Rosen, Executive 2nd annual Career Café, which included professionals from all Chairman of the successful retail chain Harry Rosen and Jim three major Canadian accounting designations as well as Davies,Vice-President, Small Business Solutions at Mitel volunteer-run tax clinics and many other activities.

2002-2003 University of Ottawa 19 Dean’s Report School of Management The Entrepreneurs’ Club Wine and Cheese, the McMillan Case Competition and the first ever Ottawa Market Research Conference. UOMA also raised This year’s annual “Women in Business”wine and over $2,000 for the Children’s Hospital of Eastern Ontario cheese featured Christine Magee, CEO of Sleep (CHEO) at the annual Marketing Ball in late November. None Country Canada. The “Toast to Success Business of these could have been possible were it not for its sponsors, Dinner”, attended by 300 business professionals and Gordon B. McMillan and associates, the Great Canadian Cabin, students featured Jim Estill, CEO of EMJ Data System Japan Camera, PMRS and Bellefeuille Enterprises. as the keynote speaker. MISA Finance Society The Management Information Systems Association enjoyed a The Finance Society’s second annual Wine and Cheese, great year in 2002-2003, growing and expanding on previous Financia 2 gave students the opportunity to meet and network successes, as well as continuing to introduce new activities.A with professionals in the field of finance. The keynote speaker record-breaking 100 people attended the Montreal trip and was David Hopper, Ottawa community manager at CIBC.A about 150 students and professionals attended the 10th silent auction held during the event raised money for the Annual Wine & Cheese, held at Restaurant E18hteen. Easter Seal Society.

HRM Club The Human Resources Management Club 2003 highlights include the annual Rise ‘n Shine Business Breakfast, which was attended by HR professionals in the Ottawa region and School of Management, Carleton and Algonquin students. HRMC also boasted a record year for student involvement and club membership.

Jeux du commerce Les Jeux du commerce was an opportunity for 74 of the School of Management’s UBG students to learn about themselves as The University of Ottawa School of Management was once well as help those around them over the again represented at the Undergraduate Business Games. four months that preceded this prestigious Thirty-six students from 24 business schools across the event.Volunteering at the Shepherds of Good Hope during the country gathered in the nation’s capital as Carleton University Christmas holidays, collaborating with SOPAR to build a fresh- hosted the 13th annual edition of the games. The 36 University water well for a community in India, and finally competing of Ottawa students acted as ambassadors for the School of against 13 other universities at this academic, athletic and Management through academic, athletic and spirit social event are but a few of the numerous accomplishments competitions and were privileged to participate in the social this team achieved this past year! and networking functions over the course of a brisk weekend in January 2003. CIRP,sponsored by major automotive Marketing Association manufacturers and consulting organizations, is proud to The University of Ottawa Marketing Association (UOMA) had announce that ORNEC [Ontario Research Network for its best year to date by introducing several new events such as Electronic Commerce] has committed to a four-year the Cabin Cup Pub Promotions Competition, the Inaugural sponsorship program.

20 University of Ottawa 2002-2003 School of Management Dean’s Report 2002-2003 Honours and Awards

Major Awards The School of Management is also pleased and proud to recognize the career successes, professional expertise and community involvement of the students and alumni who received major awards in 2002-03.

CASCO Receives the CHEO Foundation Order of the Good Bear

Since 1998, CASCO has raised over $60,000 for CHEO by organizing their annual fashion show event. Thanks to its Honorary Doctorate Recipient charitable work, CASCO was awarded the “Order of the Good Bear”by the CHEO Foundation on November 7, 2002. Denise Verreault was the recipient of an honorary doctorate at this year’s School of Management convocation.

Denise Verreault, President, Groupe Maritime Verreault Inc., is a well-known figure in Quebec, both as entrepreneur and businesswoman, as well as a model for young entrepreneurs. She was born in Les Méchins, a village on the Gaspé Peninsula where Groupe Maritime Verreault still has its head office.After completing a degree in education, Mme Verreault was gearing up for a career in teaching, but her life took an unexpected turn towards a totally different path.

In 1989, Mme Verreault succeeded her father, then deceased, at the helm of a well-established but still modest family business. With little business experience, but relying on sound intuition and robust determination, she made astute choices that allowed the business to expand. Soon, Mme Verreault made Groupe Maritime Verreault a flourishing business, with six subsidiaries specializing in dredging, marine shipping of bulk oil, and shipbuilding and repair. Today, it holds a prominent position in Canada’s marine sector.

Mme Verreault sits on the boards of several corporations and organizations. Her business accomplishments have earned a host of honors. In 2001, she was made a companion of the Order of Quebec.

2002-2003 University of Ottawa 21 Dean’s Report School of Management 2003 Student and Alumni Awards Alumnae Recognized as Women of Vision Kathryn Howard, EMBA 2002 Director General Life Sciences Branch Volunteer of the Year Industry Canada Candice Bédard, 3rd year B.Com. Student Julie MacNiven-Hains,B.Com. 1985 Director of Sales, Ottawa Sprint Canada Community Impact award Jean-François Carrey, 2nd year B.Com. Student Recipients of the 2003 Forty under 40 Awards Ontario Global Traders’ Ontario Student Jaswinder Kaur, EMBA 1995 Achievement Award Partner, Venture Coaches Services Ltd. Wang (Linus) Xianglin,MBA 2003 Kamal Krishnapillai, EMBA 2002 Director of Sales and Marketing, The Civic Entrepreneur of the Year, awarded by OCRI Interactive Circuits and Systems James Orban, EMBA 1998 Nick Quain,B.Com. 1993 General Manager, The Ottawa Citizen President, Cellwand Communications Inc.

Winners of the Greater Ottawa Brian Roberts,B.Com. 1989 Chamber of Commerce Awards Manager, Commercial Division, Chris Ellsay, EMBA 1998 The Regional Group of Companies Young Ent repreneur of the Year, Gold Timothy R. Smith, EMBA 1996 Workshift.com Vice-President of Practice Solutions, Alex Beraskow,MBA 1980 Canadian Medical Association Business Person of the Year,Silver Holdings Inc. IT Net Ottawa Inc.

Bryan Brulotte, EMBA 1995 The 2003 “PRIX ESPACE EXPANSION” New Business of the Year, Silver – 1st prize, International Schools Maxsys Professionals & Solutions For the first time, the School of Management offered a course Ottawa Tourism Awards via cyberconference jointly with ESCP-EAP,of France’s top Guy Laflamme,MBA 1990 management schools. Professor Olivier Badot used this technology Tour ism Leader of the Year to teach a 3rd year marketing course: Retailing. Vice-President Communications, A group of international students from the University of Ottawa Marketing & External Relations School of Management won the first place for the best marketing National Capital Commission analysis and marketing strategy in Paris, France. Congratulations to Amélie Ballière, Nadège Corrion,Aurélie Lacroix and Emmanuelle Yigit whose marketing project focused on the Aveda company.

22 University of Ottawa 2002-2003 School of Management Dean’s Report 2003-2004 Alumni Breakfast Speaker Series The University of Ottawa’s School of Management Alumni Breakfast Speaker Series is specifically designed for the University’s alumni and the growing Ottawa business sector. The objective of this series is to provide a networking and discussion forum with a variety of leaders on a current and emerging issue in the business world.

Speakers who participated in 2002-2003:

• Paul Cellucci, • David Anderson, • Robert G.Ashe, United States Ambassador to Canada. Minister of the Environment, President and Chief Operating His presentation focused on Canada discussed Canada’s economy and the Officer at Cognos Inc. – U.S. Trade Relations. Kyoto protocol. A 1982 graduate of our B.Com. program, Mr.Ashe discussed “Innovation at Cognos.”

2002-2003 University of Ottawa 23 Dean’s Report School of Management 2002-2003 Alumni Events

The School of Management Alumni Association strives School of Management Alumni Association Executive Committee to promote interaction between students and alumni by organizing activities and recognizing excellence. Russell Fisher, B.Com. 1995 – President José Nadeau, B.Com. 1993 – Treasurer The volunteers of the executive committee work together to Christian Coulombe, B.Com. 1998 – Secretary, host events for School of Management students and alumni. School of Management Liaison The School also has other active chapters—the MBA Alumni Steven Drover, B.Adm. 1995, B.Com. 1997 Association, the MHA Alumni Association and the Executive Janice Croswell, B.Com. 1997 MBA Alumni Association which organize specific events for Eric Brière, B.Com. 2003 their graduates. Cynthia Bouchard, B.Com. 2003 Mark Dill, B.Com. 2001 The Trudeau Medal Tina Grznar, B.Com. 2002 The 2002 Trudeau Medal recipients Jodie Harrison,B.Com. 1999 recognized at the School of Management Gala of Excellence, held on October 2, 2002, were Pierre-Paul Allard, B.Com. 81 and Stephen Quesnelle, MBA 96. The Trudeau Medal is the School’s highest honour—commending leadership, initiative and contributions to the business world, the community and their alma mater. Since its inauguration in 1989, in honour of the late Reverend Father Roland Trudeau, OMI, former director of the University’s Commerce department from 1950 to 1965, the Trudeau Medal has been awarded to thirty graduates of the School of Management.

The Young Achiever’s Award

Yves Laberge, B.Adm. 85, B.Com. 86 is the 2002 recipient of the Young Achiever’s Award. This award honors those individuals, under 40, who have achieved great success in their lives. This award recognizes leadership, initiative, success and contributions to the community and to the University. This award was first presented during the School’s

30th Anniversary celebrations on May 6th, 2000 and is now From left to right: awarded annually at the Gala of Excellence. Stephen Quesnelle,Yves Laberge, Pierre-Paul Allard

24 University of Ottawa 2002-2003 School of Management Dean’s Report Recognition Reception EMBA Alumni Events

The School of Management Alumni Association Ottawa’s Executive MBA was pleased to join forces with hosted its fourth annual Recognition Reception on Nelligan O’Brien Payne to offer the multi-disciplinary February 26, 2003. Our guest speaker, Dr. David breakfast seminar:“Strategic Alliances Collaboration to Win: Zussman, president of the Public Policy Forum and Building a Successful Strategic Alliance with Bottom-line former dean of the School, addressed the donors Impact.” Dr. David Zussman and bursary recipients. In partnership with the Canadian Centre for Executive The Recognition Reception wine and cheese is an excellent Coaching, Ottawa’s Executive MBA offered the leadership opportunity for the many School donors to meet the students seminar:“The Leader as Coach: Key Strategies for Creating they support. The Reception provides the School of the Appreciative Organization.” The presentation was led by Management and the Alumni Association a venue to express Dr. Bill Bergquist, an international coach, consultant, thanks to the corporations and individuals that enable our professor, author and president of a graduate school of programs to grow and prosper. psychology.

The Executive MBA Alumni Association launched a new Graduates’ Reception initiative for executive education to meet alumni demand. Alumnus Alain Doucet (B.Com. 1982), an expert in The sessions offer the most current concepts in management marketing communications, was the keynote speaker at the practice, presented by experts in their respective fields. The 2003 School of Management Graduates’ Reception. He spoke first series launched with Solly Patrontasch,Vice-President about key lessons graduating students and alumni should EDS Solutions Consulting who presented two sessions on the remember for their professional careers. topic:“Business Transformation: Planning and Execution.”

The School of Management Graduates’ Reception is held The Annual Cocktail Event at The Hilton-Lac Leamy was a annually to congratulate and celebrate graduating students. social occasion celebrated by over 220 graduates. It was a School of Management Alumni are also invited to attend. great opportunity to share experiences, build new networks and catch up on old times. There will certainly be great Movers & Shakers turnouts at the cocktail event each calendar year.

This is the newest event hosted by the Association, providing a bi-monthly forum for alumni to unite and have an evening of casual conversation in a relaxed atmosphere with other success-oriented alumni.

2002-2003 University of Ottawa 25 Dean’s Report School of Management 2002-2003 Business Partners The following organizations participated in the School of Management Co-op Program, Connections internship program, EMBA projects and graduate recruitment during the past year.

ABB Lummus Global Inc. Canada Deposit Insurance Corporation Canadian Public Health Association Active Potato Corporation Canada Foundation for Innovation Canadian Red Cross Aerospace Industries Association Canada Mortgage and Housing Canadian Safety Council of Canada Corporation Canadian Tulip Festival Agriculture and Agri-Food Canada Post Corporation Canderel Management Inc. AIC Consulting Canadian Alliance Canlearn Interactive Algonquin Automotive Canadian Association for CAR-BER Testing Allan Martel Consulting Environmental Analytical Career Services, U. of Ottawa Anjura Laboratories Cascades Fine Papers Group Assembly of First Nations Canadian Blood Services Centre canadien de gestion Astral Media Canadian Cancer Society Centre hospitalier régional AT&T Canada Enterprises Company Canadian Centre for Management de l’Outaouais AtreusSystems Development Century 21 Goldleaf Realty Inc. Auditor General of Canada Canadian Commercial Corporation Charles Landreville, C.A. Autoskill Canadian Council of Chatelaine AVOTUS Professional Engineers CIDA Bank of Canada Canadian Council on Citizenship and Immigration Canada Barbara Personnel Inc. Health Services Accreditation City of Ottawa BDO Dunwoody LLP Canadian Food Inspection Agency Clarica Bell Canada Canadian Forces Personnel Climec Residential Inc. Birch Point Lodge Support Agency Coast (Web Quality Management) BMO Nesbitt Burns Canadian General Standards Board Cogan & Associates BoardWALK/C.A.MARCHE, Canadian Geographic Magazine Cognos Incorporated YMCA/YWCA Canadian Heritage Collins Barrow LLP Brogan Inc. Canadian Institute for Computer Sciences Corporation Caldwell O’Hearn Inc. Health Information Connelly & Koshy Chartered Canada Career Consortium Canadian International Accountants Canada Customs and Revenue Development Agency Construction Sector Council Agency (CCRA) Canadian Museum of Civilization Convergys Canada

26 University of Ottawa 2002-2003 School of Management Dean’s Report Core Resource Guru Bikes Lewis Company Inc. Correctional Services Canada Health Canada Lixar Costco Hewitt Environmental Inc. Lowe Martin Group Coughlin & Associates Ltd. House of Commons Lumina Resorts Ltd. CS CO-OP Human Resources Marcil Lavallée Loyer & Partners DARE Human Resources Development Canada MBNA Canada Bank Deloitte & Touche LLP Hydro Ottawa McCay, Duff & Company LLP Deloitte Consulting Ibis research Inc. Mediaplus Advertising Delsys Research Group ICN Canada Microsoft Canada Easter Seal Society, Ontario Illico-Hodes Advertising Ministry of Consumer and Business Echo Springs Immigration and Refugee Board Services of the Ontario Government Electec Ltd. iMPATH Networks Nadeau,Beaulieu & Associé.e.s Electronic and Appliance Repair Imperial Oil Limited National Bank Financial Service Industry Sector Council Indian and Inuit Art National Bank of Canada Enterprise Rent-A-Car Indian and Northern Affairs Canada National Defence Canada Environment Canada Industry Canada National Research Council Ernst & Young ING Canada Natural Resources Canada Euratek Consulting Services Innovapost Nelligan O’Brien Payne Excel Human Resources Institute for Leadership Development Netwealth Realty Inc. Executive Search Integra Networks News Marketing Canada ExitCertified Interactive Circuits and Nortel Networks Export Development Canada Systems Ltd. (ICS Ltd.) North-South Institute Fastenal Canada Company Interis Consulting Inc. NP53 Marketing Group Inc. Fédération de la jeunesse International Business Innovations Office of Critical Infrastructure canadienne-française International Development Protection and Emergency Fintrac Research Centre Preparedness (OCIPEP) Fisher Scientific Internet Institute OMN Fisheries and Oceans Canada Intersol Consulting Associates Ltd. Ontario Ministry of Health and Foreign Affairs and International Trade IS2 Research Inc. Long-Term Care Frouin and Company Isoceles Information Solutions Inc. Ontario Ministry of Municipal Fujitsu Consulting JJ Barnicke Ltd. Insignia Affairs and Housing GE Capital Canada Justina McCaffrey Haute Couture Ottawa Hospital Ginsberg,Gluzman, Fage & Levitz KPMG LLP Parks Canada Globe Canada Kraft Canada PCL Constructors Canada Inc. Gowling Lafleur Henderson, LLP Kroll Lindquist Avey Peaks and Rafters Grant Thornton LLP La Nouvelle Scène Powerbase Great-West Life Laidlaw Education Services PriceWaterhouseCoopers Groupe Y2 Group Les Scouts du district d’Ottawa Provance

2002-2003 University of Ottawa 27 Dean’s Report School of Management Provigo The C.F.P.Group L.L.C. Public Service Commission of Canada The Children’s Aid Society of Ottawa Public Works and Government Services Canada The Entrepreneurship Centre - OCRI QBACK Inc. The Governance Network Randstad The Printing House Raymond Chabot Grant Thornton The Professional Institute of the Public Service of Canada RBC Group Financial Services Toronto Community Care Access Center RBC Investments Transport Canada Robert Half Treasur y Board of Canada Ross Video Trousdale Stores Ltd. Royal Bank of Canada University of Ottawa Royal Canadian Mint Valley Associates Royal Canadian Mounted Police Venatus Conseil Courtiers en talents SAGE Outaouais Inc. Video Links International Sandy Hill Community Health Centre Webgain Sasken Communications Technologies Welch & Company LLP Scott, Rankin, Gordon & Gardiner Wilderness Tours Second Dimension International Workplace Safet y & Insurance Board Secor Xacal Media Senes Consultants Y2 Consulting Group Sigem Sigpro Wireless Inc. Sophia Books Spherion Sport Information Resource Centre SS8 Networks Inc. Standards Council of Canada Stanton Chase International Statistics Canada Strype Riley Chartered Accountants Sun Microsystems Inc. Sunset Lakes Development Corporation TC Group TD Canada Trust TD Securities Telesat Canada Telus Cor poration Telus Mobilit y

28 University of Ottawa 2002-2003 School of Management Dean’s Report School of Management Highlights Fundraising

Investing in accelerated excellence We will create an environment where talent can flourish.We will build a new building to accommodate the expansion in Canadians are increasingly aware that our country’s economic student numbers. The facility will feature the latest and social well-being is challenged by a significant gap in technologies for teaching and learning. management talent.We need an infusion of leaders capable of dealing with the realities of the market—intense We will build lasting partnerships with our students, alumni international competition, the rapid pace of technological and friends.We will provide meaningful and mutually development, the ease with which information, investment beneficial involvement opportunities. and knowledge flow around the world, the call for greater accountability.The School of Management has a role to play Linda Eagen, MBA, CFRE in building this talent pool.We intend to contribute by Ms. Eagen has recently joined the School enhancing our ability to attract top faculty and students and of Management at the University of providing a great place to learn and conduct research. Ottawa.As Director of Development, she A rigorous review of services conducted during AACSB is responsible for resource development. accreditation and a highly consultative planning exercise have She will be spearheading the School’s formed the basis for the School’s most comprehensive first major fundraising campaign. strategic plan.We will launch a campaign to raise funds Ms. Eagen is a recognized leader in the not-for-profit sector towards the highest priorities identified in the plan. with close to 15 years experience. She has directed several We will be investing in areas of established excellence or campaigns and developed a variety of revenue generation special promise aligning our educational programs with the programs raising $60 million in support of health, education, Canadian reality: arts and culture, community and social welfare organizations. She is a 2002 graduate of the School’s EMBA • Health Care Management program. • The Management of Science-and Technology-Based Enterprises • International Management

We will attract great professors and researchers by establishing a range of positions from endowed Chairs to Faculty and Research Fellowships.

We will attract and reward talent.With the help of government matching funds, we plan to build our scholarship endowment. This will help us compete for outstanding students.

2002-2003 University of Ottawa 29 Dean’s Report School of Management 2002-2003 Educator’s Honour Roll Visitors to the School of Management during 2002-2003 Ver a Adamovich CFP Peter DeVries Mike Joyce Janice B. Payne Laurentian Financial Services Director, Fiscal Policy Division, Assistant Secretary, Expenditure and Managing Partner, Nelligan O’Brien Russell Armstrong Department of Finance Management Strategies Sector, Payne Director, Executive Services, The Suzanne Dionne Treasur y Board of Canada Secretariat Randy V.Penney Ottawa Hospital Director of Decision Support, The Andrew Katz Chief Executive Officer, Renfrew Pierre Arsenault Ottawa Hospital Co-founder, Skypoint Capital Corp Victoria Hospital AspenTech, Technologie Inc. Alain Doucet Joanne Kelly Mr. Glen Pittman Susan Banbury Consultant Reisman Fellow, Treasury Board of Manager, Server Management, Brand Manager, Coca-Cola Carl Dubé Canada Secretariat Canadian Blood Services Daryl M. Banke Vice-président aux ressources Dr.Wilbert Keon David Pratt Consultant/IT Architect, IBM Canada humaines et aux communications, President and CEO, University of Member of Parliament for Nepean- Limited Ciment St-Laurent Ottawa Heart Institute Carleton Senator of the Parliament of Canada Robert Beauchamp Peter Finkle Rob Rose Directeur régional d’emploi Québec Ontario Ministry of Health and Long Jack Kitts, M.D., MBA, FRCPC Vice-President, Corporate Strategy and Ter m Care President and CEO, The Ottawa Business Development, Cognos Michel Bilodeau Hospital Incorporated CEO, Sisters of Charity of Ottawa Marc Fortin Health Services Consultant, Oracle Corporation Canada Gilles Lalonde Harry Rosen Inc. Président directeur général, Provance Executive Chairman, Harry Rosen Jacques Bouchard Incorporated Communications and Public Relations, Andrew Foti George Langill, Chief Information Officer Branch, Partner, Gowling Lafleur Henderson CEO, Royal Ottawa Health Care Group Gérald Savoie Treasur y Board of Canada LLP David MacKinnon CEO, Hôpital Montfort Michael Carter Dr. Kevin Goheen President & CEO, Ontario Hospital Andy Shaw Professor, University of Toronto Partner, Axis Capital Corporation Association Director of Enterprise Systems, Canadian Blood Services Fred Chiu Peter Gusen Jeff Moran Managing Partner, Algonquin Travel Special Advisor, Financial Institutions CIO, Canadian Blood Services Sharon Sholzberg-Gray Division, Department of Finance President and CEO, Canadian Denis Colbourne Jacques Martin Healthcare Association President and CEO, DC Technologies Eric Hanna Entraîneur-chef, Sénateurs d’Ottawa VP Finance, Queensway Carleton Karl Snider Rick Cornwall Alain Massé Hospital Director of Product Management, Managing Director, Président-directeur général, Watchfire Telecommunications, Business Jeet Hothi Lab)idéeclic! Development Bank of Canada Technolog y Transfer Manager, Brigadier-General Lise Mathieu, David Stewart-Patterson Communications Research Centre Senior Vice President Policy, Business Jim Cummings Director General Health Services & Canada Council on National Issues President, Cummings Mitchell Commander Canadian Forces Medical David Hopper Group Martin Ulrich Jim Davies Ottawa Community Manager, CIBC Senior Associate, Parliamentary Centre Vice President, Small Business Katherine Murray Solutions, Mitel Networks Mahmood Iqbal Ottawa Human Resource Professional Claudio Valle Principal Research Associate, Association (OHRPA) Directeur, Ministère des affaires Patricia den Boer Conference Board of Canada étrangères et du commerce Managing Partner, den Boer + Denise Pace international associates Phil Jarvis Creative Director,Vivendi Universal Vice-President, International Richard Wilson Dr. Ghislain Deslandes Vic Pakalnis Partnership Development VP Finance, The Ottawa Hospital Professeur affilié, ESCP-EAP Regional Director, Eastern Ontario, Ontario Ministry of Labour

We also would like to thank the many speakers who gave their time to our students.

30 University of Ottawa 2002-2003 School of Management Dean’s Report 2002-2003 Full-Time Faculty Members

Dean: Chairs / Professorships: Brand, Kevin Guo, Chen Kelly, Micheál J., Ph.D. (Carleton) de la Mothe, John Sc.D. (Harvard) Ph.D. (Queen’s) Ph.D. (Concordia) Bujaki, Merridee Guolla, Michael Vice Dean and Associate Dean: Canada Research Chair in Ph.D. (Queen’s) Ph.D. (Michigan) (Programs) Innovation Strategy Calof, Jonathan Hénault, Georges Doutriaux, Jérôme, Ph.D. (Carnegie-Mellon) Kersten, Gregory Ph.D. (Western) Doctorat (Bordeaux) Ph.D. (Warsaw) Calvet, Luis Henin, Claude Associate Dean: Power Corporation/ Ph.D. (M.I.T.) Ph.D. (Carnegie-Mellon) (Academic) and Secretary Paul Desmarais Professor Caro, Denis Jaber, Rim Leck, Joanne, Ph.D. (McGill) Executives-in-Residence: Ph.D. (Minnesota) M.Sc. (Ottawa) Billyard, Gary Assistant Dean: Carrière, Jules Khoroshilov,Yuri Desautels, Denis Ph.D. (Montreal) M.A. (Moscow - Michigan) (Students Services): Lalonde, Michel Chamberlin, Tyler Lajili-Kobeissi, Kaouthar Peter Koppel,MBA (York) Manning, Linda Stanley, Guy B.Soc.Sci (Ottawa) Ph.D. (Illinois) Section Coordinators: Thiessen, Gordon Chkir, Imed Lam, Natalie Kindra, Gurprit, Ph.D. (Iowa) Ph.D. (Laval) Ph.D. (Berkeley) Marketing/Human Resources Professors: Choi, Hoon-Seok Lapierre, Laurent Ph.D. (Pittsburgh) Ph.D. (McMaster) ProfessorAdjaoud, Fodil Lane, Daniel, Ph.D. Ph.D. (Laval) Claveau, Guy Large, David (British Columbia) Doctorat (Aix-Marseilles) Ph.D. (Western) Anderson, Teresa Management Ph.D. (Queen’s) Collier, Robert Lay, Colin B.A. (Carleton) Ph.D. (M.I.T.) Maingot, Michael, Ph.D. (Belfast) Angus, Douglas M.A. (Ottawa) Conheady, Brian Lévy, Brigitte Accounting/Finance/Information M.B.A. (McGill) Doctorat (Paris X) Archibald, Clinton Program Directors: Ph.D. (Carleton) Couillard, Jean Manga, Pranlal Ph.D. (Laval) Ph.D. (Toronto) Julien, François, Ph.D. (Waterloo) Barrette, Jacques Director, M.B.A. Program Ph.D. (Montreal) Dalziel, Margaret McIlkenny, Philip Ph.D. (UQAM) Ph.D. (Essex) Beauchamp, Julie Koppel, Peter, M.B.A. (York) M.Sc. (HEC) Dodonova,Anna Miles, Michael Director, Undergraduate Programs Ph.D. (Michigan) Ph.D. (Fielding Institute) Bégin, Monique M.A. (Montreal) Eden, Ronald Mulvey, Michael Michalowski,Wojtek, Ph.D. (Warsaw) Ph.D. (SUNY Buffalo) Ph.D. (Penn State) Director, M.H.A. Program Benyoucef, Morad Ph.D. (Montreal) Ferrand, Dominique Nash, John Ph.D. (Laval) D.Phil. (Oxford) Schaan, Jean-Louis, Ph.D. (Western) Boujenoui,Ameur Director, Ottawa EMBA Program Ph.D. (HEC) Gaétan, Isabelle Navarre, Christian M.Sc. (UQAH) D.Ét. (Lille) Bozec, Richard Manning, Linda, Ph.D. Ph.D. (UQAM) Gianini, Jacqueline Nedzela, Michel (Illinois - Chicago) Ph.D. (Purdue) M.S. (Stanford) Bozec,Yves Director of Research M.Sc. (UQAM) Goh, Swee O’Sullivan, Alan Ph.D. (Toronto) Ph.D. (McGill)

2002-2003 University of Ottawa 31 Dean’s Report School of Management O’Sullivan, Sharon Adjunct Professors Timbrell,Dennis Ph.D. (Toronto) Ministerial Investigator of the Niagara Paquet, Marie-France Bilodeau, Michel Health System and of the Hotel Dieu Hospital; Ph.D. (Laval) M.P.A.(Hull) Former Ontario Minister of Health/Supervisor, President & CEO of SCO Health Service The Ottawa Hospital Pedwell, Kathryn Ph.D. (Calgary) Duplessis, Pierre van Beek, Jac Doctorate in Medicine (Montreal) M.B.A.(York) Persaud, Aditha Secretary General and CEO of the Canadian Red Director, Collaborative Projects, Ph.D. (Carleton) Cross Society National Research Council of Canada Pomey, Marie-Pascale Emerson,Victor Voyer, Roger Ph.D. (Montreal), (Paris VII) Ph.D. (Queen’s) Doc.Ing.(Grenoble) Quon, Tony President of Acuity Research Group Inc. Senior Consulting Associate, Ph.D. (Princeton) Islam, Nasir PricewaterhouseCoopers Rahman,Abdul Dr.P.A.(USC) Ph.D. (Concordia) Retired Professor, School of Management Rentz,William Kahl, Alfred Ph.D. (Rochester) Ph.D. (Florida) Retired Professor, School of Management Roy, Jeffrey Ph.D. (Carleton) Leiss,William Ph.D. (California at San Diego) Ryan, Peter NSERC/SSHRC Industry Research Chair in Risk Ph.D. (Stanford) Communication and Public Policy Saber, Jane Malouin, Jean-Louis L.LB. (Queen’s) Ph.D. (UCLA) Schiele, Joseph Former Dean, School of Management Ph.D. (Western) McNeish, Joanne Sidney, Jeffrey M.B.A. (Concordia) Ph.D. (Michigan) Director, Marketing Research, Canada Post Spence, Martine Miller, Morris Ph.D. (Middlesex) M.Sc. (London School of Economics) Tellier, Geneviève Economic Consultant on International Development Ph.D. (Laval) Issues Thizy, Jean-Michel Ng, Kevin Ph.D. (Carnegie-Mellon) Ph.D. (McGill) Defence Scientist, Department of National Defence Woodcock, Patrick Ph.D. (Western) Parsons, Scott Ph.D. (McGill) Wright, David Chief Scientist, International Marine Science and Ph.D. (Cambridge) Special Advisor to the Deputy Minister, DFO, Ottawa Yaansah, Robert Potworowski, André Ph.D. (Lancaster) Ph.D. (Toronto) Zéghal, Daniel President, Technology Management Associates Ph.D. (Laval) Quinet, Félix Zussman, David M.A. (Montreal) Ph.D. (McGill) Retired

32 University of Ottawa 2002-2003 School of Management Dean’s Report To receive an electronic version (PDF) of this report, please email your request to [email protected] Cette brochure est également disponible en français. School of Management Tel: (613) 562-5716 University of Ottawa Fax: (613) 562-5164 136 Jean-Jacques Lussier [email protected] Ottawa ON K1N 6N5 www.management.uottawa.ca