Brought to you by the NHS in Leeds The Little Guide to Feel Better is here to help you find the right health service when you’re not feeling too well. For more information and advice, visit: feelbetterleeds.org.uk FeelingFeeling underunder thethe weather?weather? From mental wellbeing to broken bones – choose the right service to help you feel better. 2 is here to make it easier and quicker for patients to get the right advice or treatment they need, be that for their physical or mental health. 24 HOURS A DAY, 7 DAYS A WEEK. To get help from NHS 111, you can: Click these buttons and go straight to the VISIT WEBSITE website! (for assessment of people aged 5 and over only) CALL 111 for free from a landline or mobile phone 3 We can all help stop the virus from spreading if we take precautions. THIS MEANS YOU SHOULD: For the latest Government guidance, Stay at home as much as possible and study or work from VISIT WEBSITE home if you can Limit contact with other people For the latest health advice, outside of your household Keep your distance if you go out VISIT WEBSITE (2 metres apart where possible) Wash your hands regularly and For local support and carry hand sanitiser for when to see how services in this isn’t possible Leeds are affected, Wear a face covering (unless VISIT WEBSITE you are exempt) on public transport, in enclosed public spaces and when accessing any NHS services Do not leave home if you or anyone in your household has symptoms except to get tested 4 It is hugely important that people seek medical care when they need it. While access has changed, services are still here when you need them. Get more info on the Feel Better website. VISIT WEBSITE 5 If you have symptoms of coronavirus do not go to a GP, pharmacy or hospital. CORONAVIRUS SYMPTOMS: 1. 2. 3. High temperature New, continuous cough Loss or change to – this means you feel – this means coughing a your sense of smell hot to touch on your lot for more than an hour, or taste – this means chest or back (you do or 3 or more coughing you’ve noticed you not need to measure episodes in 24 hours cannot smell or taste your temperature) (if you usually have a anything, or things cough, it may be worse smell or taste different than usual) to normal If you or someone you live with If your condition does not has coronavirus symptoms, improve or you cannot cope you must all stay at home, self- with the illness please isolate and get yourself tested call NHS 111 or use the (see page 7). You should not go to a GP, pharmacy or hospital. ONLINE CHECKER For the latest NHS information VISIT WEBSITE 6 If you have coronavirus symptoms, you should get tested. All testing sites operate on Anyone who tests positive an appointment only basis for coronavirus will be – please do not attend contacted by the service without an appointment. and will need to share information about their Appointments can be recent interactions. This booked online could include housemates, flatmates, people with whom VISIT WEBSITE you have been in direct contact, or within 2 metres of or by calling 119 for more than 15 minutes. People identified as having When booking, you will been in close contact with be shown a list of the someone who has a positive nearest places to go for test must stay at home for 14 your test. It is important days, even if they do not have to be tested no more than symptoms, to stop unknowingly five days from when your spreading the virus. symptoms started. 7 If you have symptoms, self- If you live with other people in isolate for 10 days. This your house or shared flat and means you need to stay away haven’t avoided contact then from friends in the meantime they should also self-isolate for to help stop the spread! 14 days, counted from the day you first got symptoms. If you live with someone who has a long-term condition, is If you have to stay at home pregnant or has a weakened together, try to keep away immune system, try to find from each other as much as somewhere else for them to possible. stay for 14 days. GETTING SUPPORT IF YOU’RE SELF-ISOLATING You are not alone! If you are Volunteers are available to help with self-isolating and you do not have shopping and transport to medical friends or family nearby who appointments. Phone support is also can help, phone the Leeds City available to check how you are. Council Helpline on 0113 378 1877 (7 days a week, 9am to 6pm). 8 Cold NOT ON THE LIST? Earache Pharmacists are great, but Sore throat there are times when you’ll need to make the trip to Athlete’s foot the doctor’s or use other Thrush services like NHS 111. Hay fever Turn over for more Fever information on which service to use and when. Blocked nose Sprain or strain Cough Sexual health advice DID YOU (including the morning KNOW? after pill) Some pharmacies Hangover offer specialist Rash/skin complaint services such as chlamydia tests and blood-glucose tests, as well as stop smoking services and weight management. To prevent the spread of Call or visit your nearest coronavirus, changes have pharmacy to see which been made to how you get services they provide (see medicines and advice from our directory at the back). a pharmacy at the moment. Try to call your pharmacy or contact them online before going in person. 9 WHERE NHS 111 SHOULD I GO? Not sure if you need professional care or self- 1. Self-care care? Just give NHS 111 a call Stocking up on over the counter anytime day or night, and supplies and getting plenty of rest they’ll help you decide which is sometimes all it takes to kick service is best for you. the sickness. 2. Pharmacy REGISTER WITH A GP Your pharmacist can help you Visit nhs.uk for a list of GP with a whole host of medical practices near you. To register, issues. Take a look at the previous give the surgery a call. page for information on when It’s important that you register you should visit them. with a GP in Leeds so you can 3. GP/out-of-hours get an appointment if you get ill. You can still see your GP at If you have an on-going issue home as a temporary resident that isn’t getting better, book an during your breaks from uni. appointment at your GP practice. If you want to stay registered 4. Walk-in centres with your GP practice at Walk-in centres offer health home, you can temporarily advice and treatments for a range register with a GP in Leeds for of illnesses. They also provide up to 3 months. traditional GP services for both registered patients and people who aren’t registered with a GP practice. REGISTER WITH Urgent treatment centre/ A DENTIST 5. minor injuries unit To register with a dentist, find a Sprains, broken bones, wound practice at nhs.uk and give them infections or sudden illness – these a call to book an appointment. centres can help you if you need A heads up, you might need to urgent medical attention but it’s join a waiting list to see a dentist. not a life-threatening situation. See If you need emergency dental back page for your nearest service. care, even outside of opening hours, call your dentist – they’ll 6. A&E or 999 have emergency contact details If your condition is serious or on their answer phone. Or call life threatening, call 999 or head NHS 111 and they’ll tell you to A&E straight away. what to do. 10 ALCOHOL AND DRUGS SUPPORT Forward Leeds is an alcohol SEXUAL HEALTH and drug support service SERVICES for young people and adults across Leeds. They offer a Your pharmacy can give range of different services you advice on sexual health, including advice, support and including information on interventions for young people contraception – but for other who are concerned about issues you might need to their alcohol and/or drug use. speak to a specialist. VISIT WEBSITE Leeds Sexual Health offers screening and treatment for 0113 887 2477 sexually transmitted infections (STIs), HIV testing and contraception services. VISIT WEBSITE 0113 392 0333 11 Struggling with your mental health? Here are some services to support you. LOOKING AFTER There’s a whole host of support YOUR MENTAL HEALTH out there, whether it’s from your GP, university, students’ union, Life has its ups and downs and NHS or other organisations. some things are easier to manage than others. It’s totally normal to MINDWELL go through times where coping with day-to-day life is hard – and MindWell is a mental health adding academic, money, family resource that combines information and relationship pressures to the and resources from the NHS in mix can make it worse. Leeds, Leeds City Council and third sector organisations. If things get tough, or you know someone who’s struggling, the key is to get help early – before VISIT WEBSITE things reach crisis point. 12 MINDMATE LEEDS CONSERVATOIRE MindMate is a website for children The Health and Wellbeing team and young people in Leeds, to help at Leeds Conservatoire offer a support their mental health and range of services to help with wellbeing.