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haulotte.com 1 SUMMARY 04-05 14-15 28-31 06-07 16-17 32-33 08-09 18-19 34-35 10-11 12-13 20-27 2019 Annual report 3 SUMMARY 7 PRODUCT RANGES OF 3 TELEHANDLER PEOPLE LIFTING EQUIPMENT PRODUCT RANGES Haulotte is a global leader of people and material lifting equipment. The group designs, manufactures and markets a wide range of products focused on mobile elevating work platforms and telehandlers. CUSTOMIZED FINANCING INTEGRATED SERVICES SOLUTIONS to facilitate to optimize equipment lifecycles investments in these products and residual values for resale 1986 2005 2014 2018 H46N - First aerial The group name and logo Launch of the RTJ Launch of the PULSEO work platforms change. “Pinguely- Haulotte” and RJT PRO ranges, GENERATION range with the designed and marketed become “Haulotte Group” with the 16m first electric rough-terrain under the brand name articulating boom articulating boom: HA20LE PRO “Haulotte” 1985 1998 2007 2015 Pierre Saubot takes IPO on the stock Haulotte expands its Haulotte celebrates control of Pinguely- exchange product offer, with a range its 30 years old Haulotte owned by the of telehandler called HTL Group Creusot-Loire 2019 Annual report 5 SUMMARY HAULOTTE IN SUMMARY PEOPLE LIFTING EQUIPMENT PRODUCT RANGES TELEHANLDER3 7 RANGES NEW HEAD OFFICE IN 2020 610.8M€ 2019 REVENUE A GLOBAL OFFER 21 2000 6 PRODUCTION SUBSIDIARIES EMPLOYEES UNITS 2019 Annual report 7 OUR SUMMARY AMBITION TO BECOME THE MOST VALUABLE AND SAFEST WORKING AT HEIGHT SOLUTION MAKER IN CREATING THE SERENEST CUSTOMER EXPERIENCE. OUR STRATEGY We are developing a “GloCal” strategy that will make it possible to deploy the Group’s global strategy locally, by including the necessary adaptations. We rely on defined and shared human, professional and managerial values to guide our actions and give meaning to our performance. In this context, our objective is to offer our customers solutions that are ever more secure, ever more respectful of the environment, and ever more adapted to our partners’ needs. We have defined three major strategic axes to transform this objective into a concrete action plan: BECOME A BLUE COMPANY BECOME A FULL SOLUTIONS PROVIDER BECOME THE BEST-IN-CLASS Service Level Agreement provider OUR CROSS-COMAPNY GUIDELINE TO ACHIEVE THIS AMBITION: A DIGITAL TRANSFORMATION, A KEY FACTOR IN OUR FUTURE SUCCESS. 2019 Annual report 9 SUMMARY OUR VALUES EXCELLENCE PERFORMANCE We are convinced that each employee plays a key role in the Group’s success, and a sustainable “Change” program has been implemented ENGAGEMENT to put employees at the heart of performance. This results in projects RESPONSABILITY related to the working environment, the sharing and appropriation of values, the support of managers but also the harmonization of good RESPECT Human Resources practices deployed from 2017. TRUST 2019 Annual report 11 SUMMARY PHILIPPE NOBLET CARLOS HERNANDEZ PATRICK MURRIS Corporate Secretary M.D. Zone Americas M.D. Zone Europe & Africa SEBASTIEN MARTINEAU C.F.O. (Finance) DAMIEN GAUTIER STÉPHANE HUBERT PATRICE MÉTAIRIE M.D. Zone Asia-Pacific C.S.O. (Sales, Marketing & Services) C.O.O. (Industry) ALEXANDRE SAUBOT C.E.O. GOVERNANCE OF HAULOTTE GROUP ADMINISTRATORS: STATUTORY AUDITORS: PricewaterhouseCoppers Audit Represented by Elisabeth L’HERMITE PIERRE SAUBOT 20 Rue de Garibaldi - 69451 Lyon cedex 06 Chairman BM & A Represented by Alexis THURA 11 Rue de Laborde - 75008 Paris ALEXANDRE SAUBOT ELISA SAUBOT JOSÉ MONFRONT HADRIEN SAUBOT MICHEL BOUTON ELODIE GALKO ANNE DANIS FATÔME 2019 Annual report 13 SUMMARY KEY FIGURES SALES EVOLUTION IN € MILLION SALES BREAKDOWN PER ACTIVITY continuing activities excluding IAS29 and excluding 2014 412.6 REVENUE IFRS16 2015 445.3 55.0 3.5% 21.6 51.0 3% 16.7 2016 457.8 % % 8 +29% 9.1 2017 499.4* 610.8 +8% M€ 2018 558.0* +9% 2019 610.8* 2019 2018 * Continuing activities (restated for the rental business in Italy, sold on June 2018) and excluding IAS 29 OPERATING INCOME 87.5% 87.9% excluding exchange gain loss +9% and GROSS CASH FLOW FROM OPERATIONS IN € MILLION 534.2 490.3 continuing activities excluding IAS29 and excluding IFRS16 Equipment sales Service Rental 60 50 45.1 42.1 42.4 37.4 37.1 37.2 40 32.4 31.7 36.5 36.1 30 28.4 27.7 Gross cash flow SALES BREAKDOWN from operations 20 PER GEOGRAPHICAL AREA IN € MILLION 10 Operating 0 income continuing activities excluding IAS29 and ecluding IFRS16 - 10 - 20 57.7% 2014 2015 2016 2017 2018 2019 352.3 M€ 19.0% 115.8 M€ 2018 INCOME STATEMENT HIGHLIGHTS 15.7% IN € MILLION 2019 96.0 M€ continuing activities excluding IAS29 and excluding IFRS16 7.6% 46.7 M€ GLOBAL IN € MILLION 2019 2018 60% 334.7 M€ REVENUE 610.8 558.0 CURRENT OPERATING INCOME excl. 18.0% 100.4 M€ 36.1 37.1 EXCHANGE GAINS & LOSSES 14.1% 2018 78.6 M€ OPÉRATING INCOME 29.0 30.1 ACTIVITIES INCOME BEFORE TAX 25.1 22.0 7.9% 44.3 M€ CONTINUING CONTINUING CONSOLIDATED NET INCOME 17.2 15.0 Europe Asia-Pacific North America Latin America 2019 Annual report 15 SUMMARY OUR BUSINESSES DESIGN AND ASSEMBLY DISTRIBUTION RENTAL BUSINESS Our key success factors: A sales & services network An additional business activity based in 21 subsidiaries and which contributes to INNOVATION offices in strategic markets, established our brand in R&D supported by a dealer network selected geographical MARKETING giving coverage in more than markets, and to better Dedicated teams on the design phase anticipate 150 countries. understand end-users needs. the needs and requirements to design products, accessories and services to meet demand. 2019 Annual report 17 SUMMARY OUR MARKETS RENTAL COMPANIES They are partners of our development thanks to their product expertise, the in-depth knowledge of their clients’ needs and their network of branches. SPECIAL EQUIPMENT &MILITARY SOLUTIONS Haulotte offers tailor-made solutions designed to meet the specific requirements of civil and military applications. INDUSTRIAL END-USERS Customers operating in a wide range of industry sectors (logistics, manufacturing, airport operations, maintenance, retail). Haulotte provides customized solutions based on product lines that address the specific needs of each activity. 2019 Annual report 19 SUMMARY A GLOBAL OFFER PEOPLE LIFTING EQUIPMENT MATERIAL LIFTING EQUIPMENT PUSH- VERTICAL SCISSOR HEAVY LOAD COMPACT HIGH LIFT AROUND MASTS LIFTS CAPACITY from 7 to 14 m from 6 to 10 m rough-terrain lifting capacity lifting capacity from lifting capacity or electric from 3.2 t to 4 t 3.6 t to 4 t 5.2 t from 6 to 18 m up to 10 m up to 17 m up to 10 m ARTICULATING TELESCOPIC LIGHTWEIGHT BOOMS BOOMS BOOMS rough-terrain from 14 to 43 m Trailers from 10 to 19 m or electric Lightweight from 13 to 16 m from 12 to 41 m 2019 Annual report 21 SUMMARY We design financing solutions that match our customers’ needs, and offer flexible and tailor-made solutions when necessary. Thanks to our many years of experience in the Construction and Industry sector, we can implement new solutions to structure financing offers. 2019 Annual report 23 SUMMARY 1 3 TECHNICAL SUPPORT SERVICE CONTRACTS Designed to responsively provide the most efficient Total Cost of Ownership (TCO) is monitored all support, the Haulotte technical network operates along the operating lifetime of the machines on the phone, on site or within our technical thanks to the expertise of our technical support centers. Our on-line solutions also enable you to team. Our portfolio of contracts enables a perfect minimize your downtime! match with customers expectations: PREVENTIVE MAINTENANCE WARRANTY EXTENSION PERIODIC LEGAL INSPECTIONS 2 4 TRAINING GENUINE SPARE PARTS Haulotte training courses can easily be customized The Haulotte supply chain organization is to the practical needs and language of our clients. fully dedicated to meet your demands of It is also possible to monitor the skills and plan their quality spare parts and to optimize the spare advanced training on-line. parts’ supply chain process, from the quotation to the deliveries. Online orders are processed 24h! 2019 Annual report 25 SUMMARY REFURBISHMENT SECOND HAND EQUIPMENT OFFER MACHINES A SECOND LIFE THE RIGHT PRE-OWNED EQUIPMENT AT THE RIGHT PRICE Financially attractive, our reconditioning solutions meet the needs Pre-owned equipment is the perfect way to establish or grow a fleet at lower cost and increase machines’ lifespan significantly. For minimal investment, for a better return on investment. Customer would find machines among a wide range equipment can be reconditioned to operate at its full potential. of pre-owned equipment. From scissor lifts, boom lifts, telehandlers, vertical masts and many more, a quick and easy way to meet customers’ needs and budget! REFRESH, FACELIFT OF YOUR MACHINE! EXPERTISE REFURB, REBUILD THE FUNCTIONS! GOOD VALUE FOR THE MONEY UPGRADE, BOOST THE PERFORMANCE! ASSISTANCE 2019 Annual report 27 SUMMARY 2019 HIGHLIGHTS May 2019 Haulotte Australia is 20 years old March 2019 Opening of a new subsidiary in Osaka: Haulotte Japan May 2019 Haulotte lays the foundation stone of its new premises for Haulotte Australia April 2019 Haulotte lays the foundation stone of June 2019 its future head office Inauguration of a new building in Wolverhampton, for Haulotte UK subsidiary 2019 Annual report 29 SUMMARY 2019 HIGHLIGHTS October 2019 Haulotte and Linde achieved a cooperation to jointly open up MEWP China July 2019 Haulotte Changzhou factory celebrates 10 years October 2019 Haulotte introduces its blog « Haulotte Community » providing all aerial lift market players with valuable content to better understand the access equipment marketplace