Contacting Dbx Technical Support

Total Page:16

File Type:pdf, Size:1020Kb

Contacting Dbx Technical Support v1.0 25-Aug-21 My dbx product has developed a fault or I have a question about a product which I have purchased or perhaps intend to purchase. Who do I contact? The information below is applicable to products from dbx. Support for Harman Consumer products can be found at https://harmanaudio.com. Support for Harman Luxury products can be found at https://harmanluxuryaudio.com. USA Customers who have purchased a product in the USA or have a question about a product which they perhaps intend to purchase in the USA are supported directly by Harman Professional. Support contact information can be found at https://dbxpro.com/support/tech_support. This page contains a web-form where you can enter your contact details and query. Outside the USA Support outside of the USA is provided by Harman Professional distribution partners. These partners are responsible for sales, spare parts, repairs, technical support and general product queries. They will be able to provide assistance within local time-zone working hours for the territory. Distribution partner contact information can be obtained from https://dbxpro.com/support/tech_support after selecting your country from the drop-down selection box found at the top of the webpage. If a product develops a fault during the warranty period then please contact the point of sale (retailer or web-store). Warranty information can be found at https://dbxpro.com/warranty. About HARMAN Professional Solutions HARMAN Professional Solutions is the world’s largest professional audio, video, lighting, and control products and systems company. Our brands comprise AKG Acoustics®, AMX®, BSS Audio®, Crown International®, dbx Professional®, DigiTech®, JBL Professional®, Lexicon Pro®, Martin®, and Soundcraft®. These best-in-class products are designed, manufactured and delivered to a variety of customers in markets including tour, cinema and retail as well as corporate, government, education, large venue and hospitality. For scalable, high-impact communication and entertainment systems, HARMAN Professional Solutions is your single point of contact. www.harman.com .
Recommended publications
  • EON208P Spec Sheet
    EON208P 8" PACKAGED PA SYSTEM WITH 8-CHANNEL INTEGRATED MIXER HIGHLIGHTS Control Flexible input options to attach any signal source Performance 8" JBL woofers deliver legendary sound Portability Ergonomic design makes the EON208P easy to carry, travel, setup and store Bring legendary JBL sound quality to your stage with the EON208P all-in-one portable PA system. Featuring a convenient suitcase-style design, the EON208P makes it easy to get great sound for performances, meetings and events. The 8-channel detachable mixer provides professional connections for mics, instruments and line-level sources, while the 8" two-way stereo speakers deliver best-in-class audience coverage. Bluetooth connectivity allows you to stream audio from your mobile device. Thanks to 300 watts of power, you’ll have enough volume to be heard loud and clear. Plus, the compact and lightweight form factor makes transportation easy—you can carry the entire system with one hand. KEY MESSAGES CONTROL PORTABILITY The 208P features an 8 channel mixer for a variety of The EON208P is light enough to carry in one hand. The powered applications. Channels 1-4 can accept either a ¼" instrument mixer panel and dual full ranged speakers combine to form a cable or an XLR cable and have volume, reverb, treble convenient suitcase-like package. Complete with power and and bass control. Additionally, channels 1-3 allow for both connection cables that go into their own storage space designed phantom power and Hi-Z input. Channels 5 & 6 accept either to neatly tuck them into when you're done. Perfect for cafes, a stereo pair of ¼ inch TRS plugs or stereo RCA cables.
    [Show full text]
  • Commercial Audio
    Commercial Audio AUTO DEALERSHIP This 26000 sq ft facility is comprised of four program zones. The showroom zone has background music and paging functionality with EQ for the JBL control 40 sub/sat system providing a frequency response from 32Hz to 20kHz with maximum continuous average SPL of 84.4 dB. The outdoor zone also has background music and paging functionality where most pages will come from the reception microphone. The offices and bathrooms are one zone with music and paging. Each room has its own wall-mounted volume controller. Finally the service area is a paging only zone where most pages come from the service microphone. EQ and paging priorities are set from the DBX ZonePro 641 while power is provided by the Crown CT8150 multichannel amplifier. 120’ 25’ CEILING 80’ S3 S3 S3 S3 SERVICE S102 SERVICE RECEPTION 75W M2 ZC1 ZC3 S102 101W 10’ CEILING S1 S2 S2 S104 S2 ZC3 WOMENS MENS 14’ CEILING OFFICE S105 S2 S1 S1 OFFICE ZC3 AVR M1 S106 S2 ZC1 ZC3 OFFICE ZC3 S1 S1 S107 S2 S103 75W OFFICE ZC3 ZC1 110’ S3 S3 180’ RACK DESCRIPTION Media Source Source Components Dealerships can have many sources, but the primary media source will be to provide background music for the showroom and lot areas. Paging microphones are dbx Zone Pro 641 M commonly used in the showroom reception area and service reception area. Phone systems can also output pages and integrate similarly as a paging mic would ZC1, ZC3 Signal Processing & Routing Crown CT8150 The DBX ZonePro 641 provides both input processing and output processing and signal routing functionality.
    [Show full text]
  • Education Contents
    TECHNOLOGY Audio Case Studies & Product Guide Education Contents About HARMAN About Sound Technology Ltd Case Studies • Exeter University • Manchester Metropolitan Business School • University of Leicester • MMU Students’ Union • Oxford Union Debating Chamber • Athlone Institute of Technology • Springfield Community Centre Product Guides • Loudspeakers • Signal Processing and Distribution • Amplificiation • Mixing • Microphones About HARMAN HARMAN Professional Solutions is the world’s largest professional audio, video, lighting, and control products and systems company. It serves the entertainment and enterprise markets with comprehensive systems, including enterprise automation and complete IT solutions for a broad range of applications. HARMAN Professional Solutions brands comprise AKG Acoustics®, AMX®, BSS Audio®, Crown International®, dbx Professional®, DigiTech®, JBL Professional®, Lexicon®, Martin®, Soundcraft® and Studer®. These best- in-class products are designed, manufactured and delivered to a variety of customers, including tour, cinema, retail, corporate, government, education, large venue and hospitality. In addition, HARMAN’s world-class product development team continues to innovate and deliver groundbreaking technologies to meet its customers’ growing needs. For scalable, high-impact communication and entertainment systems, HARMAN Professional Solutions is your single point of contact. About Sound Technology Ltd Sound Technology Ltd is the specialist audio distributor of HARMAN Professional Solutions in the UK and Republic of Ireland. We provide system design, demonstration facilities and servicing of all HARMAN audio products. In this document you’ll find some relevant case studies. For any further information, to speak to our system designers, or to arrange a demo, please call us on 01462 480000. Exeter University The University of Exeter’s stunning multi-million pound Forum project has transformed the heart of the Streatham Campus and provided it with a vi- brant new centrepiece.
    [Show full text]
  • 5. Overview of ARM's Cortex-A Series
    5. Overview of ARM’s Cortex-A series 5. Overview of ARM’s Cortex-A series (1) 5. Overview of ARM’s Cortex-A series According to the general scope of this Lecture Notes, subsequently we will be concerned only with the Cortex-A series. Key features of ARM’s Cortex-A series Multiprocessor capability Performance classes Word length of the Cortex-A series of the Cortex-A series of the Cortex-A series 5. Overview of ARM’s Cortex-A series (2) Multiprocessor capability of the Cortex-A series Multiprocessor capability of the Cortex-A series Single processor designs, Dual designs with two options A-priory no multiprocessor • a single processor option and multiprocessor designs capability • a multiprocesor capable option Cortex-A8 (2005) Cortex-A9/Cortex-A9 MPCore (2007) Cortex-A7 MPCore (2011) Cortex-A12/Cortex-A12 MPCore (2013) Cortex-A35 (2015) Cortex-A15/Cortex-A15 MPCore (2010) Cortex-A53 (2012) Cortex-A17/Cortex-A17 MPCore (2014) Cortex-A57 (2012) Cortex-A72 (2015) Here we note that in figures or tables we often omit the MPCore tag for the sake of brevity. 5. Overview of ARM’s Cortex-A series (3) Remarks on the interpretation of the term MPCore by ARM • ARM introduced the term MPCore in connection with the announcement of the ARM11 MPCore in 2004 and interpreted it as multicore implementation (actually including up to 4 cores). • Along with the ARM Cortex-A9 MPCore ARM re-interpreted this term such that it indicates now the multiprocessor capability of the processor. 5. Overview of ARM’s Cortex-A series (4) Performance classes of the Cortex-A series -1 [12] Performance classes of the Cortex-A models High-performance models Mainstream models Low-power models Cortex-A15 Cortex-A8 Cortex-A5 Cortex-A57 Cortex-A9 Cortex-A7 Cortex-A72 (Cortex-A12) Cortex-A35 Cortex-A17 Cortex-A53 5.
    [Show full text]
  • The Role of the Network in Flipped Classrooms
    WHITE PAPER PLUGGED IN: THE ROLE OF THE NETWORK IN FLIPPED CLASSROOMS How Networked AVTechnology Can Make Active Learning More Flexible EXECUTIVE SUMMARY The flipped classroom gets its name from the way it “flips” traditional lecturing in class from passively listening and taking notes to watching lecture videos online and coming to class to collaborate and study in groups. The education in a flipped classroom focuses on “active learning,” a group-based, interactive learning style that is centered on problem solving and learning by doing. To facilitate this, desks in the classroom are shifting from traditional static rows to movable workstation clusters called “pods,” where student groups work together on problems. Much of this collaborative learning involves students and teachers bringing in a variety of devices and sharing content as well as student and teacher presentations as part of the daily assignments. Technology in flipped classrooms provides this capability, ensuring flexible, scalable methods of distributing audio and video between the various student pods as well as the instructor’s station and the main display(s) in the room. By using networked AV that distributes, controls and manages audio and video over a standard IT network, educational institutions can provide the advanced collaborative capabilities these dynamic spaces need, while ensuring the spaces are able to shift and change easily as the needs of the classroom change. CONTENTS THE RISE OF ACTIVE LEARNING ………………………………………………………………………………………………… 3 WHY FLIPPED CLASSROOMS
    [Show full text]
  • Change the Way You Experience Sound
    Change the way you experience sound Samsung Galaxy Buds+ are versatile earbuds that harmonize warm, satisfying bass tones with crisp high notes delivering addictively rich tracks. With the ability to selectively tune in or out environmental noise, you can stay in the zone on a phone call or get lost in your favorite playlist, all without hitting pause. With a battery that is built to go all day1 and a customizable fit, Galaxy Buds+ are designed to move to your rhythm. Exactly what you want to hear One step to connect your Galaxy Galaxy Buds+ are the perfect fitting earbuds to isolate you from Built to pair seamlessly with Galaxy Note103, control Galaxy Buds+ distracting noises, so you can stay focused on what you want. And if from your Galaxy smartphone, smartwatch, tablet, or even with you’d like to filter in some of the outside world to be more in-tune voice assistants like Bixby or Alexa. with your surroundings, you can switch on Ambient Aware2. Hear flight announcements, oncoming traffic or your order number while Share the power still enjoying your favorite playlist or podcast. Don’t interrupt your flow. Charge Galaxy Buds+ on the go with your phone using Wireless PowerShare. Place your buds on the back of 22 hours of serious sound your Note10 or other compatible Samsung devices4 for a quick Get up to 11 hours of nonstop music on a single charge, then pop charge by sharing your phone’s battery. your Galaxy Buds+ in the wireless charging case and get nearly 11 more.
    [Show full text]
  • Bars & Restaurants
    CASE STUDY BARS & RESTAURANTS OPPORTUNITY WONDERS BAR AND GRILL, TEXAS, USA Create a user-friendly system that can E2I Design installed a complete audio solution by HARMAN Professional Solutions at play a wide range of audio sources and Wonders Bar & Grill, a newly opened pub, restaurant, sports bar and live music venue manage volume levels in different areas in downtown Corpus Christi. Owners Dayyan and Darren Wonders hired David Rotter, of the bar with ease. a Systems Integrator at E2I Design, to create a user-friendly system that would enable them to play a wide range of audio sources and manage volume levels in different areas SOLUTION of the bar. After careful consideration, E2I selected a complete HARMAN audio solution E2I selected a complete audio solution made up of dbx controllers, Crown amplification and JBL speakers for their seamless by HARMAN Professional Solutions made integration, intuitive operation and exceptional sound quality. up of dbx controllers, Crown amplification “The owners wanted a state-of-the-art audio system that was very user-friendly, with and JBL speakers for their seamless auto-switching capabilities and independent volume control for different zones in the integration, intuitive operation and bar,” said Rotter. “By partnering with HARMAN, we were able to cover all of our bases for exceptional sound quality. the system—including controllers, amplification and speakers—all from one integrated provider. All of the solutions work together seamlessly, and the HARMAN team was extremely helpful in making sure that the system we created met all of the customer’s needs.” The system E2I Design installed at Wonders Bar & Grill includes a dbx ZonePRO 1260m “With the HARMAN system, digital zone processor, 4 dbx ZC2 wall-mounted zone controllers, 1 dbx ZC3 wall- everyone at the bar can mounted zone controller, 1 Crown DCi 4|600 power amplifier, 8 JBL AWC82 loudspeakers and 1 JBL SRX828SP dual self-powered subwoofer system.
    [Show full text]
  • Si Impact Brochure
    Also available MADI-USB USB MADI USB COMBO OPTICAL MADI CAT 5 MADI 32X32 (CAT 5) 32X32 (USB) 64X64 64X64 A complete range of powerful I/O expansion cards Featuring a 32x32 expansion card slot on the rear panel, Si Impact can Optical MADI Dual Cat5 MADI be used in the widest range of applications and integrated seamlessly with existing systems and hardware. MULTIDIGITAL AES CARD (XLR) AES CARD (D-SUB) 32X32 4X4 8X8 A full range of ViSi Connect expansion cards is available for multiple TM ® I/O formats, including MADI and industry standard protocols such as CobraNet Aviom A-Net Rocknet®, CobraNetTM and DanteTM. Soundcraft is committed to the continued development of the ViSi AVIOM A-NET COBRANET BLU LINK 16X16 32X32 16X16 Connect expansion card range, developing new cards as new network AES/EBU AES/EBU D-Type protocols become available. 32-Channel USB Recording included BLU link RockNet®ROCKNET DANTE 64X64 64X64 Stagebox Ready Multi Digital Card DanteTM Remote mixing with your iPad® Available on the App Store, the Soundcraft Si Impact remote iPad® app gives instant hands-on control over all important mixer functions direct from your iPad®. Application examples - • Optimise the front of house mix from anywhere in the room • Set mic gains and 48V from the stage • Adjust monitor levels while standing next to the artist • Adjust channel strip settings remote from the console • Use to extend the fader count of an existing control surface • Allow multiple users on the same console to control their own mixes Laptop not included Soundcraft, Harman International Industries Ltd., Cranborne House, Cranborne Road, Potters Bar, Hertfordshire EN6 3JN, UK T: +44 (0)1707 665000 F: +44 (0)1707 660742 E: [email protected] 40-input Digital Mixing Console Soundcraft USA, 8500 Balboa Boulevard, Northridge, CA 91329, USA T: +1-818-893-8411 F: +1-818-920-3208 E: [email protected] and 32-in/32-out USB Interface www.soundcraft.com ® Part No: 5058401 E & OE 04/2015 with iPad Control #41450 - Si_Impact_Brochure_V5_US_LAUNCH.indd 1-2 20/04/2015 13:17 Walk up.
    [Show full text]
  • HARMAN Professional Solutions Introduces New AKG Boundary Layer Microphones for Corporate & Education Spaces
    PRESS RELEASE February 5, 2019 HARMAN Professional Solutions Introduces New AKG Boundary Layer Microphones for Corporate & Education Spaces Choice of Dual or Triple Element Low Profile Mics Creates Best of Breed AKG+BSS+Crown+AMX Large/Medium Room and Web Conference Solution ISE 2019 (Stand #1-F10) – HARMAN Professional Solutions, the global leader in audio, video, lighting and control systems, including networked AV; today announced its new AKG CBL Series Boundary Layer Microphones, available in two coverage patterns to support a variety of meeting space sizes and shapes. These microphones support conference rooms, education spaces, and a variety of professional use cases that can benefit from great sounding conference audio capture in large and medium sized rooms and over the web. Featuring intuitive talk/mute controls, elegant design aesthetics, and screw terminals, the CBL Series is easy to install, easy to use, easy on the eyes and makes meetings sound great. Both models include bright, easily identifiable LED cues for meeting participants to indicate current talk or mute status. And there’s also no fumbling for hard to find mute buttons, simply touch the microphone body to mute or talk. “One of the biggest requests we hear from technology managers is for an all-around really great sounding table mic that can also blend nicely into all kinds of conference rooms,” said Paul Krizan, HARMAN Professional Solutions Product Manager. “This is that mic. It combines legendary AKG microphone precision, a very sleek, professional look and gives
    [Show full text]
  • Introducing The
    Introducing the It unlocks with a look, communicates with you, connects to your home and can pretty much take you anywhere with Gear VR.¹ And meet Bixby, the assistant that learns from you to help you do more. A screen without limits. The Galaxy S8 has the world’s fi rst Infi nity Screen. The expansive display stretches from edge to edge, giving you the most amount of screen in the least amount of space. And the Galaxy S8+ is even more expansive—our biggest screen.² Meet Bixby. Bixby is an intelligent interface that learns from you to help you do more. It learns your routines to serve up the right content and apps at the right time, keeps track of your to-do list, and gives you a deeper understanding of what you are looking at. Our best camera, now even smarter. Take clearer, sharper, more detailed selfi es with our best camera yet. Take brilliant photos in any light with dual-pixel technology. Look at your world in a new way. Technical Specifi cations Bixby lives inside your Camera, Gallery and Internet to Dimensions give you a deeper understanding of what you’re looking 2.68" x 5.86" at. Just tap the Vision icon in your viewfi nder and Bixby 2.89" x 6.28" will serve up contextual icons: translation, QR code Midnight Black detection, landmark recognition and shopping. Display 5.8"/6.2" (full rectangle)⁶ A phone that can take you anywhere. 5.6"/6.1" (rounded corners)⁶ Place your Galaxy S8 into the Gear VR headset¹ to explore Quad HD+ Super AMOLED display 1440 x 2960 multi-dimensional worlds in virtual reality.
    [Show full text]
  • Samsung Galaxy S8 Características Y Especificaciones
    Samsung Galaxy S8 Características y especificaciones Puntos relevantes del equipo • Pantalla grande Quad de alta definición+ Super AMOLED Infinity • Bixby • Cámara principal de 12 MP con pixel dual y cámara delantera de 8 MP • Resistente al polvo y al agua IP681 • Escáner de iris2 Multimedia y datos • El Galaxy S8 cuenta con la primera pantalla Infinity del mundo. Su amplia pantalla se extiende de borde a borde, proporcionándote la mayor cantidad de pantalla en la menor cantidad de espacio. • Bixby es un asistente que aprende de ti para ayudarte a hacer más. Trabaja con aplicaciones selectas como correo electrónico y mensajes, te proporciona recordatorios y puede ayudarte a entender los ajustes y las configuraciones de tus equipos Samsung. • Con Samsung Connect3 puedes controlar cientos de dispositivos y aparatos — tanto si estás en el hogar como fuera del mismo. Enciende las luces, precalienta el horno e incluso revisa lo que está dentro del refrigerador, todo esto desde tu teléfono. • Solo Samsung te ofrece una ventaja. Con solo deslizar un dedo estarás hablando con un amigo o diciendo que te gusta algo que se ha publicado. No necesitas perder tiempo buscando los marcadores de los partidos en tiempo real y noticias, porque se te entregan directamente en tu panel Edge personalizado. Voz y audio Accesorios que se incluyen • Audífonos afinados por AKG • Cable/cargador USB • Compatible con HD Voice para un sonido supernítido4 • Adaptador para viaje Cámara y video • Conector MicroUSB • Bixby Vision está integrado en tu cámara para proporcionarte un mejor • Pasador de expulsión entendimiento de lo que estás viendo. Enfoca en un objeto a través del visor, pulsa en el icono de Bixby Vision e inicia instantáneamente un modo inteligente para identificar lugares destacados o traducir idiomas extranjeros.
    [Show full text]
  • Erp Modernization & Consolidation
    ERP MODERNIZATION & CONSOLIDATION CASE STUDY CUSTOMER CONTEXT SUMMARY A global industrial manufacturing company was • Templatized implementation & rollout approach for rapid implementation running a legacy ERP for critical operations in supply across 54 entities in 26 months. chain, financial controlling & management incurring increasing maintenance costs & bandaging huge • ‘Process Templates’ for standardizations & synergies across processes. customization components to cover the process gaps • Optimal resources alignment in onshore-offshore mix with technical & making the adoption of a modern ERP challenges. business functions stream. PROJECT BACKGROUND SOLUTION BENEFITS • Project planned for 54 distinct entities across • Single Source of Truth across demand planning & forecasting, supply chain 22 countries. operations & financial controlling & management. • Plans executed for complex organizational • Consolidation of multiple manufacturing modes of process, discrete, structure of customer teams across entity configure to order, made to order, engineer to order. locations & shared-services based on operational • Seamless integration of B2B order management system with SAP Hybris. streams of ‘factory’, ‘distribution’, ‘sales’ & ‘finance’. PARTNER WITH AN INDUSTRY EXPERT • Integrated execution of sunsetting 5 ERP systems HARMAN (harman.com) designs and engineers & multiple satellite applications on a single ERP TOOLS / TECHNOLOGIES connected products and solutions for automakers, platform delivering post-modern application consumers,
    [Show full text]