RBJ

2019

David C. Munson RIT president discusses joys and challenges INSIDE The region’s largest employers Weathering middle skills drought CEO views of the economy Get Greater Rochester’s business news and information 16 W. Main St., Suite 341 online every day and in print Rochester, NY 14614 every Friday. (585) 232-6920 Fax: (585) 546-3398 Email: [email protected] RBJ.net/subscribe • 866-941-4130 www.rbjdaily.com

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2 Rochester Business Journal Table of Contents

4 Introduction 5 CEO views of the economy 6 How companies are addressing Glossary 6 graying of the workforce Annualized total return—total re- Paychex is evolving but tries to turn, compounded monthly with dividends 8 reinvested, stated on annual basis stay true to its roots Sales, earnings, executive com- 10 The RBJ 75: The region’s pensation— from fiscal year-end 8 largest employers annual reports, proxy statements or other public filings 10 Lists: Public company NA—Not available or not applica- performance ble 13 Charting the RBJ 75 NM—Not meaningful 15 15 Q&A: RIT’s new president, NR—Not ranked William Munson 19 How Rochester is weathering middle skills drought 19 21 The RBJ 75 CEOs

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Rochester Business Journal 3 Letter from the Editor Nonprofi ts, health care thrive

Health care has long been a nonprofi ts, up from 53 percent from 36,479 to 30,182, and pri- ees to make the list for the fi rst crucial part of the Rochester a year ago. vate companies now supply 22 time, and Companion Care of of economy, but as we compiled The two orga- percent of the Rochester Inc. added 212 local this 30th edition of the RBJ 75, nizations that local employ- employees. the industry’s impact on the re- grew the most ment among The number of public compa- gion became more apparent in the past year RBJ 75 com- nies on this year’s list increased than ever. are both non- panies, down to 25, from 23 last year, while More than 30 of the 75 com- profi ts working from 26 per- local employment among pub- panies on this year’s list work— in the health cent last year. lic companies on the RBJ 75 whether exclusively or in part— care indus- The biggest climbed from 29,970 to 30,357. in the health care and human try: University contributor The public sector’s share of the services fi elds. As many of these of Rochester to the decline job total on the RBJ 75 ticked companies are nonprofi ts, this (added 817 em- was Sutherland up from 21 percent to 22 per- goes hand in hand with the con- ployees) and Global Services cent. Of course, the numbers in tinuing growth in nonprofi t em- Rochester Re- Inc., which has the local sector would be even ployment on the list. gional Health 996 fewer local better if not for the compa- There are 29 nonprofi ts on (602). employees. nies that used to drive the lo- this year’s list, up from 26 a year The number Even in the cal economy. Corp. shed ago. Those organizations em- of private com- private sector, 2,100 local employees to fall to ploy 78,032 people locally, up panies on the the health care 3,400, while Eastman Co. from 74,974 in local employment RBJ 75 declined signifi cant- industry was a bright spot. An- dropped from 1,640 local em- among nonprofi ts last year. That ly from 26 last year to 21 this gels in Your Home added 403 ployees to 1,505. means 56 percent of local jobs year. Employment by private jobs, while All-American Home at RBJ 75 companies are with companies on the list dropped Care added 273 local employ- —Ben Jacobs, Editor

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4 Rochester Business Journal CEOs’ thoughts on the economy As part of RBJ’s survey of chief executive officers this year, we added four questions about the economy. We opted to use one question-and-answer from each of the responses, choosing what we thought were the best and most informative answers from each of the seven CEOs who responded.

Bruce Van to be rising faster than supply. Faheem Masood, Saunt Industries such as healthcare and education have made up for some ESL Federal Credit Union Citizens of the manufacturing losses. And Q: Recent economic forecasts have been gen- Financial emerging growth companies con- tinue to leverage the highly-skilled erally pessimistic about the outlook for the next

knowledge segment of the labor couple of years, predicting a slowdown, if not a Q: There are market. Retail is going through a downturn, in the US and global economic cycle. Do mixed eco- period of tremendous change—it is you agree with these forecasts or do you think the nomic signs not dead by any means. We’ll con- current rate of growth will continue, and why? at the Roch- tinue to see new approaches and A: Our economy has always worked in cycles and ester region- the integration of digital and retail we are experiencing the longest sustained period of al level, with a generally stable channels, much like what growth in our nation’s history. I agree that a slowdown will have to hap- commercial real estate sector, is doing with its stores and Whole pen at some point, but the Rochester region is unique in that it is a steady but ongoing challenges at the Foods. economy. We don’t see the high highs or the low lows like other regions brick-and-mortar retail level, to The business climate in New in the county, and from a standpoint of a looming correction or downturn, name one area of concern. What York is not as friendly as you see that’s an encouraging and positive characteristic for us. From a growth is your outlook for the Rochester in other states such as Texas and standpoint, unemployment remains at record lows, wages are growing, region’s economy and why? interest rates are still at historical lows, and there are still sectors showing A: Overall, the majority of our North Carolina. In addition, I signs of expansions—health care, education, multifamily commercial real clients in the Rochester region think you’ll see some pressure to are doing well. From what we smaller businesses in regards to estate, local technology startups. As long as the smart, motivated, and hear, their biggest problem at the minimum wage plan passed in innovative people of Rochester stay inspired, our future remains bright. the moment is finding qualified 2016. I think the key to competing employees, which is something effectively going forward, despite we’re hearing in other markets. these challenges, is to continue Mary Walsh Boatfield, Ability Partners Within construction in particular, to leverage the highly educated companies are seeing a shortage workforce, to innovate and pro- Q: How do you think your industry is positioned to of qualified workers. Homes are mote new business formation, and weather whatever is next on the economic horizon? selling quickly but demand seems to emphasize the great quality of A: Working to support some of the most vulnerable life in the region. populations, as human service organizations (CP Roch- ester, Happiness House, and Rochester Rehabilitation), we have weathered flat funding (no increases), leading Martin Mucci, Paychex to the necessity of increasing our fundraising activities including securing private and governmental grants in Q: There are mixed economic signs at the order to enhance the sustainability of much-needed Rochester regional level, with a generally stable programs and services. Our organizations have endured retroactive rate commercial real estate sector, but ongoing adjustments (decreases in funding previously awarded), unfunded man- challenges at the brick-and-mortar retail lev- dates that add to operational costs without commensurate income and el, to name one area of concern. What is your much more. Where possible, CP Rochester, Happiness House, and Rochester outlook for the Rochester region’s economy and Rehabilitation have become more efficient in how we do business through why? A: Rochester has proven time and time again affiliations, electronic recordkeeping, modified administrative structures, and that it’s resilient. While no one knows for certain collaboration among providers to reduce redundancy in service delivery. I the impact the rise of e-commerce will have on think the industry continues to be committed to meeting the needs of our Rochester’s brick and mortar retail businesses, we do know Roches- constituencies without compromising our quality of services. ter’s track record for responding to shifting business dynamics. We adapt. With a talented workforce and committed business communi- Marisa Geitner, year 2026.* ty, we will continue to grow our local economy, innovating and driv- Locally, Heri- ing advancements that make Rochester an exceptional place to work, Heritage Christian tage Christian live, and raise a family. Services has grown by 38% over the last 5 years. Marco Altieri, Q: What do you see as the big- gest challenges and opportunities We work All-American Health Care for your industry over the next diligently to at- five years? tract, educate Q: Recent economic forecasts have been gen- A: The two greatest challenges in and retain the erally pessimistic about the outlook for the next our industry are keeping pace with best support couple of years, predicting a slowdown, if not a the need for services and hiring professionals. downturn, in the US and global economic cycle. Do enough skilled staff when we are Despite the workforce challenge you agree with these forecasts or do you think the growing at such a significant pace. we have an amazing opportunity to current rate of growth will continue, and why? In the the “care gap” serve people more broadly and to A: In the Upstate market, I believe there is going which is defined as the number of work for equal access to supports to be a bit of a slowdown. I think we are in the people in need of support services for all people. We know this culmi- midst of a slowdown right now. The labor force in our industry has versus the number of people that nates in a community that’s stron- been a pretty good barometer of the economic status within our com- are prepared to provide them is ger for everyone. munity. When the economy is strengthening, the labor market becomes growing. Industry data predicts the *https://phinational.org/poli- significantly tighter. When the economy is slowing, the pool of can- need for 7.8 million additional direct cy-research/workforce-data-cen- didates for positions is quite large. We have seen applicants steadily ter/#tab=National+Data increase the last quarter versus the previous three quarters. support workers in the U.S. by the

Sankar Sewnauth, The second challenge we face is the transition for individuals with - lectual and developmental disabilities going from fee-for-service to capi- CDS Life Transitions tated managed care. The current system is about 45 years old. In New York state, people with intellectual and developmental disabilities have been Q: What do you see as the biggest challenges and assured of a level of services. With the funding changing to a capitated opportunities for your industry over the next five system the challenge will be for people to live within their means in a very years? decentralized system. A: There are two main challenges for our industry. On the converse side, there will be opportunities for organizations to One is the obvious, which is the shortage of un- deliver services in a managed care environment in the most efficient and skilled and skilled labor. It would be hard pressed for cost-effective ways. There will be no more services attached to “bricks- any service sector organization to expand when you and-mortar.” People will receive services in natural environments, in their continue to see a need in the labor force. We have to communities and the providers that see success will be those that can solve that problem. adapt to the new environment.

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Rochester Business Journal 5 Rochester’s work force is getting grayer

By KEVIN OKLOBZIJA of the workforce is considered “ag- those positions.” part of, and one of, the workforce ing,” or 55 or older, compared with But they can’t fill those spots with solutions.” A tsunami warning has been issued 21.4 percent nationally, according to just anyone. That’s the real fear; mas- In many cases, that’s just fine with for the Rochester business communi- Burning Glass Technologies, an ana- sive “brain drain” for an organization, the employer, since many firms have ty. Call it the Silver Tsunami alert. lytics software company that studies in which a large group of older em- devised plans to scale back on hours As a society, we are growing old; labor force trends. ployees leaves at once, said Ann Ma- but still retain a valuable employee. which means the workforce is grow- That means of 388 metropolitan rie Cook, president and CEO of Lifes- “We’ve seen a lot of a more phased ing old. statistical areas nationwide, Roches- pan. With the older employee goes retirement,” DiNatale said. “Would Nationally, 31 million jobs will be- ter ranks 118th when it comes to older a significant loss of institutional and you consider a part-time arrange- come available next year through the workers, per Burning Glass. Among organizational knowledge. ment that would allow for the train- retirement of baby boomers, accord- 206 metropolitan statistical areas One remedy: don’t let employees ing of a replacement?” ing to data from the National Human with more than 100,000 residents, get away if they’re at retirement age. Phillips fits that category at GW Resources Association (NHRA). Rochester is 48th, a tick younger than “Companies are investing time and Lisk. “How do we manage and transfer Grand Forks, N.D., and Akron, Ohio, resources into the incumbent work- “I’ve retired but I’m still working,” that knowledge? How do we retain and a tick older than Philadelphia, force,” said Lynn Freid, regional di- he said. “We have folks here that have that knowledge?” said Laura DiNa- Rochester, Minn., and South Bend, rector for the /Genesee retired but still work part time. It’s a tale, director of people resources Ind. Region of Workforce Development slow glide out. It helps the company, for Goodwill of the Finger Lakes and Employers Institute (WDI). “They don’t want it helps them.” president of the NHRA/Rochester af- are well anybody leaving any more, so they’re But the flexible scheduling isn’t just filiate. aware, too. investing more than ever in work- for those entering retirement. It can The issue could be even more acute “I think it’s force development.” be a job benefit for everyone. Pay- in the Rochester area. A study by a pretty sig- Workforce Development Institute chex, the area’s fourth largest em- the Center for an Urban Future and nificant con- is a state nonprofit organization that ployer with around 4,755 employees, AARP found that between 2007 and cern,” Dave identifies targeted strategies to ad- is one company that is adapting to 2017, Monroe County’s population of Phillips, train- dress issues facing employers, espe- entice potential employees to join residents age 65 and older grew by ing manager cially in the manufacturing industry. the firm—and stay. 14,163 while the under-65 population at GW Lisk, Workforce retention, even for older “We have a lot of programs we’ve declined by 86,899. That 65-and-old- a manufac- employees, is becoming popular in put in place that are available to all er age group made up 16.8 percent Dave Phillips turing firmmany fields. employees,” said Laurie Zaucha, vice (125,798) of the county’s total popu- in Clifton “Many baby boomers are not president of human resources and lation (747,642), according to the U.S. Springs that employs around 750 looking for a hard retirement,” Fre- organizational development at Pay- Census Bureau. people. “We have a lot of long-term id said. “They want to still work chex. Those demographics transfer to employees and they’ll be thinking part-time. They want a more flexi- That includes paid family leave, employment statistics as well. In the about retirement in five to 10 years. ble schedule that works with their which provides new parents with Rochester metro area, 23.1 percent We need to be prepared to back-fill retirement plans, so they become time for baby bonding or older em-

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6 Rochester Business Journal ployees with time to care for an ag- of the workforce will be over 55, she And older job-seekers can actual- companies, have pushed more health ing parent. said. ly have an edge over younger appli- care costs on to employees, especially With more than 15,000 employees “Maybe as more and more people cants because of their experience. when it comes to spousal coverage. companywide, Paychex isn’t pushing age into their second phase of life, “Your résumé better show out- “They’re saying, I’m here to give anyone out the door, either. Employ- maybe there will be less bias against comes, not just job history,” Carey ee ages range from 19 to 78. older people,” Cook said. “Maybe said. “That’s where a senior employee you coverage, not your spouse,” Lin- “If people are doing the work, we what pushes it is workforce needs. has the advantage. They have lots of tala said. love to have them,” Zaucha said. Maybe employers will want to retain examples of how what they did im- So for some, opting out of spousal One local firm relatively immune to older workers to fill that workforce pacted the company.” coverage is wise. It may be cheap- the Silver Tsunami is . The gap.” With an aging workforce come er for the employee to have their area’s third largest employer (13,053 That’s happening at GW Lisk. Also higher health care costs, however. spouse go on Medicare, he said. local workers) has always had a work- in place for their machinists work- Relph Benefit Advisors works with force that spans the age spectrum. force is a training partnership with numerous large employers in Up- “If an employee is paying $200 “For a number of years our work- Finger Lakes Community College. state New York. Those employers for spousal insurance, they might be force has included everyone from age The Advanced Manufacturing Ma- have, or will have in the next two better off paying $135 for Medicare 15 to age 90, and every generation in chinist program began a decade ago years, several thousands of employ- Part B,” he said. between,” said Jo Natale, director of as GW Lisk’s way of combating a ees or employee spouses who are Which brings us to what some em- media relations for Wegmans. shortage of skilled machinists—and 65, or will be turning 65. ployers may see as the delicate bal- “While we realize it is an issue for preparing for the departure of work- For employers who self-fund their some (companies), given the nature ers nearing retirement. health insurance, costs are impacted ance of retention vs. cost. It’s quite of our workforce, we haven’t been They recently celebrated their by an older workforce. often more detrimental to let value impacted. Wegmans is often the first ninth graduating class, and a total “Health costs rise as we grow old- walk out the door at retirement age job for many young people. Some of 90 students have gone into the er,” said Eric Lintala, executive bene- before successors have been trained. stay with us and some go on to other workforce, including around 60 at fit consultant at Relph. That’s why many firms use the careers. And some become our em- GW Lisk. For Relph clients last year, of high- “modern elder” approach, as the So- ployees as a second career.” “We see a higher retention with cost claimants—claims “in the hun- One national company that has people we bring through this pro- dreds of thousands of dollars”—six of ciety for Human Resource Manage- found a way to combat an aging gram, in particular with new employ- 10 were by employees or employee ment calls it. Older managers men- workforce is CVS Pharmacy, which ees,” Phillips said. spouses age 63-65, Lintala said. tor younger employees, teaching has around 20 stores in the Finger But hiring older employees can’t But health care costs are also why millennials and Generation Zs about Lakes region. be frowned upon, Cook said, which some older employees are reluc- becoming leaders. They impart emo- CVS not long ago had a “snowbird” means they must be able to over- tant to retire. They no longer can tional intelligence and transfer lead- program, which essentially allowed come the age bias during the inter- expect health care benefits after northern workers to migrate to CVS view process. they’re done working. Or they need ership behavior attributes, DiNatale stores in warmer climates and contin- Rita Carey, who provides career the spousal portion of the company of Goodwill of the Finger Lakes said. ue seasonal employment. While the development coaching through plan. Few businesses are immune from program has been put out to pasture, RCM Associates and conducts a se- Say a spouse has catastrophic the Silver Tsunami. that nationwide chain now has a Tal- ries of seminars for over-50 workers drug costs. “Those costs can be over “It depends on the demographics of ent is Ageless program. for RochesterWorks!, said the old- $10,000 on Medicare but on an em- an organization,” DiNatale said, “but “We offer al- er job-seeker must assure an inter- ployer plan you just pay the co-pay,” ternative viewer that they’re not a mismatch, Lintala said. this has to be a top-five concern.” work ar- that they’ll fit right in with the com- That’s precisely why some small to koklobzija@bridgetowermedia. rangements pany culture. mid-size firms, as well as large national com/(585) 653-4020 for mature workers… such as tele- commuting, flextime, job sharing and compressed work weeks,” Ann Marie Cook said Mary Al- fieri Gattuso, manager, corporate relations for CVS. “Through this program, we’ve inte- grated the wants and needs of ma- ture workers into our culture to en- sure everyone has a place within our company.” Since a significant percentage of CVS customers are older, the mature worker is an asset, the company says. “Mature workers in particular pro- vide increased experience, depend- ability and a desire to learn new skills, so we are committed to making sure they are able to stay working as long as possible with accommodations that work for them,” Alfieri Gattuso said. “We are also committed to hav- Opening the door to a bright future ing a workforce that reflects the di- versity of our customers. As we see the baby boomer generation age, Running a successful business takes hard work and vigilance to ensure your lifetime efforts pay off as planned. having staff in our store that can per- Harter Secrest & Emery attorneys guide owners of private companies through the full lifecycle from formation and sonally relate to these customers— our fastest growing customer base— launch, management development, and strategic partnerships, to succession planning and exit transactions. is a differentiator for us.” We scale our service to your needs and resources from the sunrise to the sunset of your enterprise. That’s not always a viewpoint ex- pressed by every company. Cook of Lifespan said a bias against older adults—and older employees—is still Private Companies very prevalent. But those attitudes must change, hselaw.com | 585.232.6500 she said, if only because the num- bers are growing. In the mid-1990s, CELEBRATI NG 125 YEARS ROCHESTER | BUFFALO | ALBANY | CORNING | 12 percent of the workforce national- 1600 Bausch & Lomb Place, Rochester, NY 14604-2711 ly was over 55. By 2024, 25 percent Attorney Advertising. Prior results do not guarantee a similar outcome.

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Rochester Business Journal 7 Paychex puts emphasis on HUMAN RESOURCES amid tech shift

By GINO FANELLI and analytics, accessible and usable the company’s 2018 annual report. The goal of Paychex’s tech is, ul- by employees and employers from On Gioja’s end, Paychex is, for all in- timately, to make it so employees There is no talking about business mobile or desktop. tents and purposes, a tech business, and employers don’t have to dwell in the Greater Rochester area with- On top of that is QuickBooks inte- one hinged on synergy between all on the daily minutiae of time keep- out mentioning Paychex. gration, released in December 2018, of the moving parts at the company. ing, HR and other business protocol. Not only is it the largest public- and in May 2018, Workplace by Face- “Tom and I evolved several years But as the company shifts to a more ly held company based in Monroe book was added to the platform, al- ago to look at all of our assets as tech-forward atmosphere, the pitfall County, with $3.4 billion in reve- lowing employees a secure space for a portfolio,” Gioja said. “Instead of is security. Sensitive information like nue in the fiscal year ending May communication. This is the tip of the looking at it as several businesses financial records hosted on a digital 31, 2018, and total assets valued at iceberg for tech investments into the that have their own teams, we look platform are prime targets for hack- $7.5 billion, but it also serves as the company, led by Mike Gioja, senior at these and try to create cross-pol- ers, and security can be just as much fourth largest employer in the Roch- vice president, corporate strategy lination and try to build agile teams. of an investment as tech itself. ester area, employing 4,755 locally and product management, and Tom We look at the whole portfolio and Gioja is confident that Paychex and around 15,000 companywide, Hammond, vice president, corporate say, with all of the resources we Flex is designed from the ground up behind the , strategy and product management. have, what are our priorities?” with security in mind. Rochester Regional Health and We- Such products do not come In 2018, those priorities included a “The same app you use on your gmans Food Markets Inc. cheap. number of pieces of innovative tech- laptop is exactly the same app you Paychex has been a presence in “It’s a lot of money — I’m always nology added onto Paychex’s plat- use on your phone,” Gioja said. “It is Rochester since its founding in 1971 telling them it’s too much money,” form, including the InVision Iris Time not a separate app that is separate- by Thomas Golisano and was offi- Mucci laughed. “But it’s actually Clock, a biometric clock that scans ly managed, it’s all part of our soft- cially merged into a single compa- ny in 1979. Forty years later, payroll services are still a critical part of the business model, and the company’s client base continues to be small and midsize businesses, mostly in the under 1,000-employee catego- ry. On the other hand, a rising focus on tech savvy offerings and diver- sification has shifted what Paychex does. In addition to being a payroll company, it is now also a software company, a human resources firm, a retirement plan manager and a num- ber of other services under the same umbrella. “What clients and their employees from their small and midsize busi- nesses have looked for, from a ser- vice perspective, has changed very much to technology and personal,” said CEO Martin Mucci. “We always prided ourselves on, whether it’s payroll, HR, insurance, retirement services, doing everything for you in person, either face-to-face or on the phone. But clients’ needs have changed to wanting to do more things themselves” by having easi- er mobile access, among other ser- vices. Mucci has been with Paychex for 17 years and has served as CEO since From left, Paychex Vice President of Corporate Strategy and Product Development Tom Hammond, CEO Martin Mucci and October 2010, following up on the Senior Vice President for Corporate Strategy and Product Development Mike Gioja. Photo by Gino Fanelli six-year tenure of Jonathan Judge. He points to the last five years as holding among the largest chang- a very tight process. Tom runs all the iris for real-time capture. In other ware as a service hosted code line... es the company has seen since its product management and strategy words, an employee can use InVision at the same time, we also don’t store founding, driven primarily by tech- for the company — what are clients to clock in by simply looking at the anything local on that device, so if nology. Rolled out in 2014, Paychex looking for, what products should app. anybody hacked into your phone, Flex, the company’s modular pay- we invest in, and Mike implements it, “It’s just trying to make things sim- there’s nothing kept and stored. It’s roll app, has served as the core of creating the products and the infra- ple,” Hammond said. “That mobile always going back to the system the company’s tech-focused future, structure.” experience to us is more than just with information we need.” tacking on new offerings on a reg- In fiscal year 2018 alone, the com- the mobile app, it’s the way we de- From security to new product de- ular basis. In January, the company pany spent $500,000 on the pur- sign every single thing that Mike’s sign, Paychex is in a convenient area added an expansion to the HR por- chase of data processing equipment team delivers, and it’s done in a way for technology. A major portion of tion of the app, featuring a config- and software from EMC Corp., total- to say ‘what is the most simplistic the team is pulled from the Universi- urable events calendar, performance ing $6 million in purchases over the way that I can get a new hire into the ty of Rochester and Rochester Insti- management, workflow approval course of three years, according to application?’” tute of Technology talent pools. Pay-

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8 Rochester Business Journal “It’s a lot of branding work,” Mucci said. “It’s a brand you’re overcoming from the many, many years we were payroll only. But we’ve been in these other businesses for over 20 years now. We got into midmarket payroll business in ’96, into HR in ’96 and ’97. It’s been around for over 20 years, but it’s always about how do we continue to advertise and build our brand.” The diversification Paychex is uti- lizing, from a performance stand- point, is working. While primarily focused on the U.S. market, Paychex has clients in Germany and, follow- ing the March 2018 acquisition of the Danish Lessor Group, a spattering in Norway, Denmark and Sweden. As for market value, Paychex’s stock has doubled in the five years fol- lowing the introduction of Paychex Flex, from $39.92 on April 11, 2014 to $80.74 on April 5, 2019. Doubling down on its HR outsourc- ing services, Paychex acquired Flor- ida-based Oasis Outsourcing Acqui- sition Corp., which in turn brought chex is a cooperative employment “We have lots of things to man- high stock price and the uncertainty Paychex’s number of worksite em- partner at RIT and regularly hosts age that, and it’s constantly being of how much it could rise over the recruiting events on campus. tweaked,” Gioja said. “There’s a team next few decades. ployees served through HR up to 1.4 “Being in this community, ... we’ve that’s looking at it at all times, be- “Candidly, right now, am I recom- million. At the time of the $1.2 billion done partnerships with RIT and UR tween operations and product, con- mending people initiate a position acquisition, Oasis served 8,400 cli- as well, on programs, certifications, stantly looking at what’s going on here? No,” Hendee said. “We’re not ents in 50 states. training, and that’s been really help- every day and determining what to supposed to give specific invest- While the Lessor acquisition ful to us,” Mucci said. “If we were in a tweak and how to get stronger and ment advice, but let me put it this brought a larger presence in Europe, really big city, I’m not sure we’d have stronger answers.” way, the stock is not cheap, it’s not Mucci said the future of Paychex is quite as much clout on those kind Despite being a tech company, inexpensive where its current mar- of things. There’s a great partnering Paychex is ultimately still a payroll ket price is.” still focused on the U.S. atmosphere in the business commu- company, but even that is gradually While Hendee is not thrilled about “Europe is still small for us, but nity here.” changing as the company’s services the current stock price of Paychex, we saw an opportunity with Lessor RIT’s emphasis on design pro- become more and more diversified. he is about how the company has to grow that. They had a platform grams, from game development to In 2018, payroll service revenue was that would grow to multiple coun- graphic design, bleeds well into Pay- $1.8 billion. While still the largest tries — we hadn’t seen that before,” chex’s user experience (UX) devel- chunk of the business, the growth “We’ll continue to see Mucci said. “We’ve been in Germany opment. UX is the front-facing por- rate from the previous year was 2 tion of an app or program, the part percent. Comparably, human re- growth...both in organic for over 10 years selling payroll and that the employee physically inter- source services grew 14 percent growth and acquisitions. a little bit of HR, so that’s been go- acts with, and good or bad UX can from 2017, to $1.5 billion in revenue. ing OK, but not growing quickly, so make or break a product, no matter “You can buy payroll from us, you We’re going to continue we were looking for something to how good the underlying tech is. can buy payroll and retirement, but expand into other countries. But the “A lot of them (UX designers) more and more clients are coming to being known as an HR biggest opportunity is still right here come from RIT with advanced de- us and saying ‘hey, manage our HR in the U.S.” grees in design, and a lot of those for us,’” Mucci said. ‘”Because even service enabled company. Looking forward, the future of designers are developing our mobile though I only have 15-20 employees, ——Martin Mucci, CEO, Paychex application and our whole Flex suite I have minimum wage issues, I have Paychex is still a mixed bag of old of products,” Hammond said. “What paid family leave issues, I’ve got re- mainstays and uncharted waters. we’re really proudly of is we’ve been tirement issues, I’ve got immigration adapted its business model recent- Payroll will still be a major busi- able to evolve that over the past five issues, I’ve got a lot of drug policy ly. Rather than sticking to its leg- ness, small and midsize companies years to a five-star rated application issues.’” acy offerings, he sees Paychex as will still be the prime clientele and that is very, very simple to use.” For investors, Paychex has served having grown and adapted in a for- Rochester will still be home. Yet, the In the App Store, Paychex Flex as a wise investment over the course ward-thinking and innovative man- company is in an experimentation currently has a 4.8 rating averaged of its life. Having worked in the fi- ner. across 61,372 reviews. In Google nancial advisement field since 1999, “The trend in the business commu- phase, pushing the boundaries of Play, the rating is four stars out of Brighton Securities financial advisor nity right now is to outsource things everything from the role it plays in 6,945 reviews. Doug Hendee said he likes Paychex if it’s cheaper to let somebody else its clients’ operations to the tools it “There’s a great example of lever- as a company, and has seen clients do it, and they’re better at it and uses to do those jobs. aging that internal talent from RIT, receive solid returns over the course more efficient and it makes the most “In the last nine years, we’ve gone sense,” Hendee said. “They’re in an being able to pull that into Paychex of his career. from $2 billion in revenue to an an- and be able to turn that into some- “It’s been a great investment over attractive area in the business com- nualized rate of $4 billion in revenue, thing that 650,000 clients use,” the long haul,” Hendee said. “It’s had munity. That’s why you like the com- Hammond said. its ups and downs, obviously, like pany.” so we’ll continue to see growth in A major part of Paychex’s UX em- any other company. Currently, lately, Paychex’s business model is fo- that, both in organic growth and ac- phasis is a particularly tricky tool. over the last several years, they’ve cused on becoming more and more quisitions,” Mucci said. “We’re going Chatbots, those automated custom- been raising their dividend, which is centered on human resources. That to continue being known as an HR er service messaging systems most always great for investors. The stock shift presents some lucrative op- service-enabled company, and cer- major companies have integrated price made a nice move in the past portunities, but also includes a chal- tainly known for our tech-enabled into their sites, either work well or six or eight months.” lenge. Paychex is known as a payroll service. So as the shift turns to tech- they don’t work at all. Gioja said a What he refers to as a “long-sto- company, even though the company nology, whether it’s our mobile app, massive amount of work was put ried company in Rochester” that logo now includes “payroll, benefits, into developing machine learning many locals have profited from, HR, insurance.” etc., it’ll still be service but the way that is intuitive, easy to use and con- Hendee is now cautious at this stage That’s a hurdle Mucci said the clients need it.” venient. of the company’s life. That’s due to a company is still getting over. [email protected]

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Rochester Business Journal 9 RBJ 75: The Region's Top Employers, Part 1 (Ranked by total local employment)

Name Total Local Companywide Total 2018 Revenue CEO Total Local Employees 2019 2 Address Employees 2019 Employees 20181 Company Owner ($000) Year Locally City Type Description of Business Location Founded Telephone Companywide Total 2017 Revenue Top Local / Division Full-time / Part-time Full-time / Part-time Employees 2018 Executive Rank Website ($000) University of Rochester 3 500 Wilson Blvd. 31,802 30,317 32,627 University of Rochester 4,399,056 Richard Feldman Rochester, N.Y. 14627 Nonprofit Higher education, research, health care Rochester, N.Y. 1850 1. (585) 275-2121 24,102 / 7,700 23,062 / 7,255 30,815 3,990,851 www.rochester.edu Rochester Regional Health 1425 Portland Ave. 16,290 16,545 16,320 Integrated health care services including hospitals, medical practices, 2,170,000 Eric Bieber M.D. Nonprofit senior care programs and facilities, behavioral health services, Rochester Regional Health 2014 Rochester, N.Y. 14621 Rochester, N.Y. 4 2. (585) 922-4000 12,250 / 4,040 12,435 / 4,110 16,590 medical laboratories, and patient and clinical trials 2,080,000 www.rochesterregional.org Wegmans Food Markets Inc. Colleen Wegman, Danny 1500 Brooks Ave. 13,053 13,133 48,880 Wegmans Food Markets Inc. NA Wegman Rochester, N.Y. 14603 Private Supermarkets Rochester, N.Y. 1916 3. (585) 328-2550 5,889 / 7,164 5,993 / 7,140 47,830 NA www.wegmans.com Paychex Inc. 911 Panorama Trail S. 4,755 4,436 15,000 Provides integrated human capital management solutions for payroll, Paychex Inc. 3,380,900 Martin Mucci Rochester, N.Y. 14625 Public benefits, human resources, and insurance services Rochester, N.Y. 1971 4. (585) 385-6666 4,697 / 58 4,381 / 55 14,300 3,151,300 www.paychex.com Rochester Institute of Technology 1 Lomb Memorial Drive 4,177 4,123 4,177 Rochester Institute of Technology 610,000 David Munson Rochester, N.Y. 14623 Nonprofit Higher education Rochester, N.Y. 1829 5. (585) 475-7935 3,507 / 670 3,447 / 676 4,123 647,234 www.rit.edu Harris Corp. William Brown 1350 Jefferson Rd 3,500 3,500 17,500 Develops advanced technologies for governments and commercial Harris Corp. 6,182,000 Rochester, N.Y. 14623 Public 1960 NA / NA NA / NA 17,200 customers worldwide Melbourne, Fla. 6. (585) 244-5830 5,900,000 Dana Mehnert www.harris.com Lifetime Healthcare Cos. Inc. 165 Court St. 3,271 3,200 5,100 Lifetime Healthcare Cos. Inc. 5,700,000 Christopher Booth Rochester, N.Y. 14647 Nonprofit Health insurance, health care services, home care, hospice care Rochester, N.Y. 1935 7. (585) 454-1700 NA / NA NA / NA 5,016 NA www.excellusbcbs.com Xerox Corp. 5 800 Phillips Road 3,000 3,400 32,400 Xerox Corp. 9,830,000 John Visentin Webster, N.Y. 14580 Public Print technology products and services Norwalk, Conn. 1906 8. (585) 432-5090 NA / NA 3,400 / 0 36,100 10,265,000 www.xerox.com Angels in Your Home 1495 Lake Ave. 2,216 1,653 2,216 NA Michael Wegman Rochester, N.Y. 14615 Private Licensed home care agency providing home health services 1997 9. (585) 392-1118 NA / NA 366 / 1,287 1,653 NA www.angelsinyourhome.com YMCA of Greater Rochester 444 E. Main St. 2,147 2,155 2,096 Child care services, health, recreation and wellness programs and YMCA of Greater Rochester 47,113 George Romell Rochester, N.Y. 14604 Nonprofit services Rochester, N.Y. 1854 10. (585) 546-5500 245 / 1,902 237 / 1,918 2,155 45,491 www.rochesterymca.org Heritage Christian Services Inc. 275 Kenneth Drive, Suite 100 2,106 2,022 2,642 Services for children, older adults and people with disabilities, Heritage Christian Services Inc. 89,296 Marisa Geitner Rochester, N.Y. 14623 Nonprofit including residential programs, respite, child care and job placement Rochester, N.Y. 1980 11. (585) 340-2000 912 / 1,194 924 / 1,098 2,445 82,791 www.heritagechristianservices.org Lifetime Assistance Inc. 425 Paul Road 1,764 1,701 1,764 Services and supports to people with developmental disabilities and Lifetime Assistance Inc. NA James Branciforte Rochester, N.Y. 14624 Nonprofit their families, including residential, day, community, vocational and Rochester, N.Y. 1978 12. (585) 426-4120 NA / NA NA / NA 1,701 recreational services NA www.lifetimeassistance.org Tops Markets LLC 1760 Wherle Drive 1,731 2,324 13,481 Full-service grocery retailer in Upstate New York, northern Tops Holding II Corp. 380,830 Frank Curci Williamsville, N.Y. 14221-5898 Private Pennsylvania, and Vermont Williamsville, N.Y. 1962 13. (716) 635-5000 564 / 1,167 1,615 / 709 15,758 NA www.topsmarkets.com Finger Lakes Health 196 North St. 1,727 1,780 1,727 Finger Lakes Health 172,492 Jose Acevedo M.D. Geneva, N.Y. 14456 Nonprofit Health care services Geneva, N.Y. 1898 14. (315) 787-4000 1,251 / 446 1,276 / 504 1,780 174,396 www.flhealth.org Hurlbut Care Communities 740 East Ave. 1,650 NA 1,650 Rohm Services Corp. NA Robert Hurlbut Rochester, N.Y. 14607 Private Skilled nursing; long-term care and short-term rehabilitation facilities Rochester, N.Y. 1969 15. (585) 222-2273 NA / NA NA / NA NA NA www.hurlbutcare.com Eastman Kodak Co. 343 State St. 1,377 1,505 5,387 Products and services in graphic arts, commercial print, publishing, Eastman Kodak Co. 1,325,000 James Continenza Rochester, N.Y. 14650 Public packaging, entertainment and commercial films, and consumer Rochester, N.Y. 1880 16. (585) 724-4000 NA / NA NA / NA 5,749 products markets 1,386,000 www.kodak.com Inc. Thomas Rutledge 71 Mt. Hope Ave. 1,310 800 98,000 Charter Communications Inc. 43,634,000 Rochester, N.Y. 14620 Public Telecommunications services 1979 NA / NA NA / NA 92,000 Stamford, Conn. 17. (585) 756-5000 41,581,000 Mark Fitchett www.spectrum.com Carestream Health Gerald Schwartz 150 Verona St. 1,250 1,075 6,000 Medical imaging systems, X-ray imaging systems for non-destructive Onex Corp. 23,785,000 Rochester, N.Y. 14608 Public testing, and advanced materials for the precision films and electronics 2007 6,000 Toronto, Ontario, Canada 18. (585) 627-1800 NA / NA NA / NA markets 22,767,000 David Westgate www.carestream.com Hillside Family of Agencies 1183 Monroe Ave. 1,184 1,256 2,195 Children and family services organization providing child welfare, Hillside Family of Agencies 152,327 Maria Cristalli Rochester, N.Y. 14620 Nonprofit mental health, youth development, adoption, juvenile justice, special Rochester, N.Y. 1837 19. (585) 256-7500 989 / 195 1,060 / 196 2,363 education and developmental disabilities services 147,181 www.hillside.com St. Ann's of Greater Rochester Inc. 1500 Portland Ave. 1,170 1,204 1,170 St. Ann's of Greater Rochester Inc. 82,200 Michael McRae Rochester, N.Y. 14621 Nonprofit Health care and housing system for seniors. Rochester, N.Y. 1873 20. (585) 697-6000 667 / 503 666 / 538 1,204 85,400 www.stannscommunity.com Ortho Clinical Diagnostics Inc. Glenn Youngkin, 100 Indigo Creek Drive 1,145 1,115 4,400 In vitro diagnostic products and other products and services for the The Carlyle Group 2,427,000 Kewsong Lee Rochester, N.Y. 14626 Private global clinical laboratory and immunohematology communities Washington, D.C. 1994 21. (585) 453-3000 NA / NA 1,092 / 23 4,210 3,676,200 www.orthoclinical.com Robert Yates

Citizens Bank N.A. Bruce Van Saun 235 E. Main St. 1,136 1,209 17,997 Citizens Financial Group Inc. 8,738,000 Rochester, N.Y. 14604 Public Banking 1831 NA / NA NA / NA 17,600 Providence, R.I. 22. (585) 423-7239 5,707,000 Ted Smith www.citizensbank.com General Motors Rochester Operations Mary Barra 1000 Lexington Ave. 1,100 1,100 173,000 General Motors Co. 147,049,000 Rochester, N.Y. 14606 Public Automotive components and fuel systems manufacturing 1939 NA / NA NA / NA 180,000 Detroit, Mich. 23. (585) 647-7419 145,588,000 Neal Evans www.gm.com Center for Disability Rights Inc. 497 State St. 1,063 1,516 1,963 Disability-led provider of services to people with disabilities and Center for Disability Rights Inc. NA Bruce Darling Rochester, N.Y. 14608 Nonprofit seniors, within the framework of an independent living model Rochester, N.Y. 1990 24. (585) 546-7510 NA / NA NA / NA 1,516 NA www.cdrnys.org Frontier Communications Corp. Daniel McCarthy 3441 West Henrietta Road 1,057 1,660 21,173 Frontier Communications Corp. 8,611,000 Rochester, N.Y. 14623 Public Communications services 1899 NA / NA NA / NA 22,700 Norwalk, Conn. 25. (585) 777-1000 9,128,000 Julie Murtaugh www.frontier.com

Notes: Information was provided by representatives of local companies that responded to an email 3 Sarah Mangelsdorf will become president of the University of Rochester on July 1 Researched by Andrew Green © 2019 Rochester Business Journal survey and by other sources. The local area is Monroe, Genesee, Livingston, Ontario, Orleans and 4 Wayne counties. From unaudited results If you would like your company to be considered for next year's list, or if there are any corrections or 5 1 Total local employees may not equal the sum of full-time and part-time employees,due to differing Figure for total local employees submitted on 11.19.2018. The company declined to provide a figure for additions, please write to: Research, Rochester Business Journal, 16 W. Main St., Suite 341, Rochester, company definitions of part-time employees. this list. N.Y. 14614; or email [email protected]. NA - Not available 2 Figures are for parent company, where applicable, and for fiscal years ending in 2018 and 2017

RBJ

10 Rochester Business Journal RBJ 75: The Region's Top Employers, Part 2 (Ranked by total local employment)

Name Total Local Companywide Total 2018 Revenue CEO Total Local Employees 2019 2 Address Employees 2019 Employees 20181 Company Owner ($000) Year Locally City Type Description of Business Location Founded Telephone Companywide Total 2017 Revenue Top Local / Division Full-time / Part-time Full-time / Part-time Employees 2018 Executive Rank Website ($000) Jewish Senior Life 2021 S. Winton Road 1,044 1,079 1,044 Jewish Senior Life 59,838 Michael King Rochester, N.Y. 14618 Nonprofit Senior living and senior health care services Rochester, N.Y. 1920 26. (585) 427-7760 551 / 119 578 / 501 1,079 60,298 www.jewishseniorlife.org Bausch & Lomb Inc. Joseph Papa 1400 N. Goodman St. 1,039 1,012 21,000 Develops, manufactures and markets ophthalmic surgical equipment, Bausch Health Cos. 8,380,000 Rochester, N.Y. 14609 Public 1853 NA / NA NA / NA 20,700 pharmaceutical products and soft contact lenses Laval, Quebec, Canada 27. (585) 338-6000 8,724,000 Joseph Hart www.bausch.com CooperVision Inc. 209 High Point Drive, Suite 100 1,010 1,200 12,000 The Cooper Companies Inc. 2,532,800 Albert White III Victor, N.Y. 14564 Public Contact lens manufacturer Pleasanton, Calif. 1959 28. (585) 385-6810 NA / NA 1,190 / 10 11,000 2,139,000 www.coopervision.com ADT Security Services Jim DeVries 285 Thruway Park Drive 1,000 1,000 19,000 Monitored security, interactive home and business automation and ADT Inc. 4,581,673 West Henrietta, N.Y. 14586 Public NA NA / NA NA / NA 18,000 related monitoring services Boca Raton, Fla. 29. (585) 487-8080 4,315,502 Marci Zissis www.adt.com St. John's 150 Highland Ave. 983 999 983 St. John's 65,000 Charles Runyon Rochester, N.Y. 14620 Nonprofit Operates residences and health care treatment programs for seniors Rochester, N.Y. 1899 30. (585) 760-1300 551 / 432 563 / 436 999 64,058 www.stjohnsliving.org HCR Home Care 85 Metro Park 878 766 998 L. Woerner Inc. NA Louise Woerner Rochester, N.Y. 14623 Private Home health care provider Rochester, N.Y. 1978 31. (585) 272-1930 NA / NA 766 / NA 952 NA www.hcrhealth.com St. John Fisher College 3690 East Ave. 878 870 892 St. John Fisher College NA Gerard Rooney Rochester, N.Y. 14618 Nonprofit Higher education Rochester, N.Y. 1948 (585) 385-8000 572 / 306 558 / 312 884 100,654 www.sjfc.edu NYSARC Inc. Monroe County Chapter 2060 Brighton-Henrietta Town Line Road 813 812 813 Programs and services for people with intellectual and/or NYSARC Inc. Monroe County Chapter NA Barbara Wale Rochester, N.Y. 14623 Nonprofit developmental disabilities and their families Rochester, N.Y. 1956 33. (585) 271-0660 NA / NA NA / NA 812 43,493 www.arcmonroe.org All-American Home Care 742 South Clinton Ave. 807 502 807 All-American Home Care NA Marco Altieri Rochester, N.Y. 14620 Private Home care agency Rochester, N.Y. 2015 34. (585) 454-1776 NA / NA NA / NA 502 NA www.all-americanhomecare.com ESL Federal Credit Union 225 Chestnut St. 805 774 806 ESL Federal Credit Union 217,358 Faheem Masood Rochester, N.Y. 14604 Nonprofit Full-service financial institution Rochester, N.Y. 1920 35. (585) 336-1000 728 / 78 653 / 121 775 218,441 www.esl.org Nazareth College 4245 East Ave. 799 773 800 Nazareth College NA Daan Braveman Rochester, N.Y. 14618 Nonprofit Higher education Rochester, N.Y. 1924 36. (585) 389-2525 462 / 337 444 / 329 NA NA www.naz.edu Constellation Brands Inc. 207 High Point Drive, Building 100 785 774 10,000 Constellation Brands Inc. 8,116,000 Bill Newlands Victor, N.Y. 14564 Public Produces and markets alcoholic beverages Victor, N.Y. 1945 37. (585) 678-7100 NA / NA 774 / 0 10,000 7,580,300 www.cbrands.com Pactiv Corp. 5250 North St. 775 775 11,000 Ltd. 10,660,000 Thomas Degnan Canandaigua, N.Y. 14424 Private Food packaging and food service products Auckland, 1999 38. (585) 394-1525 NA / NA NA / NA 11,100 10,524,000 www.pactiv.com Bob Johnson Auto Group 1271 W. Ridge Road 750 387 750 Bob Johnson Auto Group NA Gregory Stahl Rochester, N.Y. 14615 Private Automotive sales and service Rochester, N.Y. 1981 39. (585) 663-4040 NA / NA NA / NA 387 NA www.bobjohnsonchevy.com LiDestri Food and Drink 815 W. Whitney Road 750 1,000 1,200 LiDestri Food and Drink NA Giovanni LiDestri Fairport, N.Y. 14450 Private Manufacturer of foods, beverages, and spirits Fairport, N.Y. 1975 (585) 270-2435 NA / NA NA / NA 1,200 NA www.lidestrifoodanddrink.com G.W. Lisk Co. Inc. 2 South St. 735 640 929 G.W. Lisk Co. Inc. NA Edward Maier Clifton Springs, N.Y. 14432 Private Manufacturer of electromechanical products Clifton Springs, N.Y. 1910 41. (315) 462-2611 NA / NA NA / NA NA NA www.gwlisk.com Rochester Gas and Electric Corp. James Torgerson 89 East Ave. 696 727 6,449 Avangrid Inc. 6,478,000 Rochester, N.Y. 14649 Public Energy services 1848 NA / NA NA / NA 6,500 New Haven, Conn. 42. (800) 743-2110 5,963,000 Carl Taylor www.rge.com The Arc of Livingston-Wyoming 18 Main St. 693 729 693 Provides services to people with developmental disabilities and their The Arc of Livingston-Wyoming 27,875 Martin Miskell Mount Morris, N.Y. 14510 Nonprofit families Mount Morris, N.Y. 1961 43. (585) 658-2828 414 / 279 449 / 280 729 33,826 www.lwarc.org Mary Cariola Children's Center Inc. 1000 Elmwood Ave., Suite 100 691 669 691 Educational, life-skill development and residential programs for Mary Cariola Children's Center Inc. NA Karen Zandi Rochester, N.Y. 14620 Nonprofit children and youth with multiple and complex disabilities Rochester, N.Y. 1949 44. (585) 271-0761 NA / NA 576 / 93 669 30,081 www.marycariola.org Windstream Communications Tony Thomas 245 E. Main St. 680 850 11,945 Windstream Holdings Inc. 5,713,000 Rochester, N.Y. 14604 Public Provider of integrated communication services 1998 NA / NA NA / NA 12,979 Little Rock, Ark. 45. (585) 397-3326 5,852,900 John Dobbins www.windstreambusiness.com Gleason Corp. 1000 University Ave. 677 715 2,600 Gleason Corp. NA John Perrotti Rochester, N.Y. 14607 Private Manufacturer of production equipment for cylindrical and bevel gears Rochester, N.Y. 1865 46. (585) 473-1000 NA / NA NA / NA 2,500 NA www.gleason.com Ability Partners Inc. 3399 S. Winton Road Rochester, N.Y. 14623 672 726 672 Passive parent corporation of subsidiaries CP Rochester, Rochester Ability Partners Inc. 34,772 Mary Walsh Boatfield (585) 334-6000 Nonprofit Rehabilitation, and Happiness House, that provide a range of services Rochester, N.Y. 2015 47. www.cprochester.org, 389 / 293 395 / 331 726 to individuals with disabilities 34,751 www.happinesshouse.org www.rochesterrehab.org Companion Care of Rochester Inc. 70 Carlson Road 668 738 773 Companion Care of Rochester Inc. NA Christopher Gauvin Rochester, N.Y. 14610 Private Home health services Rochester, N.Y. 1997 48. (585) 546-1600 54 / 614 53 / 685 792 NA www.ccorhome.com Epilepsy-Pralid Inc. 2 Townline Circle 662 482 NA Serves children and adults with developmental or acquired conditions Epilepsy-Pralid Inc. NA Jeff Sinsebox Rochester, N.Y. 14623 Nonprofit of the brain, throughout the western and central regions of New York Rochester, N.Y. 2013 49. (585) 442-6420 NA / NA NA / NA NA NA www.epiny.org CDS Life Transitions Inc. 860 Hard Road 650 612 800 Provides supports and services for people with intellectual and CDS Life Transitions Inc. 177,000 Sankar Sewnauth Webster, N.Y. 14580 Nonprofit developmental disabilities, people with chronic illnesses, seniors and Webster, N.Y. 1977 50. (585) 341-4600 590 / 60 564 / 48 761 veterans 138,000 www.cdslifetransitions.org

Notes: Information was provided by representatives of local companies that responded to an email 2 Figures are for parent company, where applicable, and for fiscal years ending in 2018 and 2017 If you would like your company to be considered for next year's list, or if there are any corrections or survey and by other sources. The local area is Monroe, Genesee, Livingston, Ontario, Orleans and NA - Not available additions, please write to: Research, Rochester Business Journal, 16 W. Main St., Suite 341, Rochester, Wayne counties. N.Y. 14614; or email [email protected]. 1 Total local employees may not equal the sum of full-time and part-time employees,due to differing Researched by Andrew Green © 2019 Rochester Business Journal company definitions of part-time employees.

RBJ

Rochester Business Journal 11 RBJ 75: The Region's Top Employers, Part 3 (Ranked by total local employment)

Name Total Local Companywide Total 2018 Revenue CEO Total Local Employees 2019 2 Address Employees 2019 Employees 20181 Company Owner ($000) Year Locally City Type Description of Business Location Founded Telephone Companywide Total 2017 Revenue Top Local / Division Full-time / Part-time Full-time / Part-time Employees 2018 Executive Rank Website ($000) IEC Electronics Corp. 105 Norton St. 650 479 750 Electronic manufacturing service provider for printed circuit board IEC Electronics Corp. 116,922 Jeffrey Schlarbaum Newark, N.Y. 14513 Public assemblies, electronic systems, precision metalworking and wire Newark, N.Y. 1966 51. (315) 331-7742 NA / NA NA / NA 565 harness assemblies 96,455 www.iec-electronics.com R.E. Ginna Nuclear Power Plant LLC Christopher Crane 1503 Lake Road 600 600 33,383 Corp. 35,985,000 Ontario, N.Y. 14519 Public Nuclear power generation 1970 NA / NA NA / NA 34,621 Chicago, Ill. 52. (585) 771-5200 33,565,000 William Carsky www.exeloncorp.com The Pike Cos. Ltd. Rufus Judson, Thomas 1 Circle St. 600 575 625 Construction management services, general contracting, program The Pike Cos. Ltd. NA Judson Jr. Rochester, N.Y. 14607 Private management, design-build and facilities services Rochester, N.Y. 1873 (585) 271-5256 NA / NA 575 / 0 600 587,000 www.thepikecompany.com North American Breweries Inc. 3 Ramon Mendiola 445 St. Paul St. 595 584 6,500 Florida Ice and Farm Co. S.A. 697,944,000 Rochester, N.Y. 14605 Public Brewery Heredia, Costa Rica 1878 54. (585) 546-1030 NA / NA NA / NA 6,441 673,790,000 Adrian Lachowski www.nabreweries.com Hobart and William Smith Colleges 594 779 753 106,167 4 300 Pulteney St. Hobart and William Smith Colleges Patrick McGuire 5 Geneva, N.Y. 14456 Nonprofit Higher education Geneva, N.Y. 1822 55. (315) 781-3000 454 / 140 585 / 194 788 107,414 www.hws.edu DelMonte Hotel Group John Del Monte 909 Linden Ave. 592 573 773 Hotel development and management, real estate development, DelMonte Hotel Group NA Rochester, N.Y. 14625 Private 1953 322 / 252 322 / 251 699 construction and property management Rochester, N.Y. 56. (585) 586-3121 NA Alex Del Monte www.delmontehotels.com Episcopal SeniorLife Communities 505 Mt. Hope Ave. 591 473 591 Episcopal SeniorLife Communities 35,943 Loren Ranaletta Rochester, N.Y. 14620 Nonprofit Senior living, care and services; health care Rochester, N.Y. 1868 57. (585) 546-8400 315 / 121 323 / 150 473 34,159 www.episcopalseniorlife.org Garlock Sealing Technologies LLC Stephen Macadam 1666 Division St. 560 562 5,900 EnPro Industries Inc. 1,532,000 Palmyra, N.Y. 14522 Public Manufacturer of fluid sealing products 1887 NA / NA NA / NA 6,000 Charlotte, N.C. 58. (315) 597-4811 1,309,600 Michael Faulkner www.garlock.com The Arc Wayne 150 Van Buren St. 560 548 560 The Arc Wayne provides support and services for individuals of all The Arc Wayne 26,000 David Calhoun Newark, N.Y. 14513 Nonprofit ages with and without developmental and intellectual disabilities Newark, N.Y. 1964 (315) 331-7741 342 / 218 NA / NA 548 NA www.arcwayne.org Kodak Alaris Marc Jourlait 336 Initiative Drive 550 585 2,100 Kodak Alaris Holdings Ltd. NA Rochester, N.Y. 14624 Private Photo, imaging and information management Hemel Hempstead, Hertfordshire, 2013 60. (888) 242-2424 NA / NA NA / NA NA United Kingdom NA Dennis Olbrich, Don www.kodakalaris.com Lofstrom, Nicki Zongrone Canandaigua National Bank & Trust Co. 72 S. Main St. 545 531 548 Canandaigua National Corp. NA Frank Hamlin III Canandaigua, N.Y. 14424 Private Full-service community banking Canandaigua, N.Y. 1887 61. (585) 394-4260 NA / NA 454 / 77 535 137,531 www.cnbank.com Vision Automotive Group 800 Panorama Trail 520 531 520 Vision Automotive Group NA Daniel Edwards Rochester, N.Y. 14625 Private Franchise car dealer Rochester, N.Y. 2000 62. (585) 310-7019 486 / 34 462 / 69 531 297,535 www.visionauto.com Friendly Senior Living 3156 East Ave. 519 509 519 Friendly Senior Living 42,229 Glenn Cooper Rochester, N.Y. 14618 Nonprofit Senior communities offering a continuum of care Rochester, N.Y. 1849 63. 585-381-1600 346 / 173 328 / 181 509 40,200 www.friendlyseniorliving.org Hammer Packaging Corp. 200 Lucius Gordon Drive 515 512 525 Hammer Packaging Corp. 122,634 James Hammer Rochester, N.Y. 14586 Private Packaging printing Rochester, N.Y. 1912 64. (585) 424-3880 510 / 5 511 / 1 512 120,976 www.hammerpackaging.com MVP Health Care 220 Alexander St. 512 497 1,700 MVP Health Care NA Denise Gonick Rochester, N.Y. 14607 Nonprofit Health insurance and employee benefits Schenectady, N.Y. 1979 65. (585) 325-3113 NA / NA 491 / 6 1,660 NA www.mvphealthcare.com Ontario ARC 3071 County Complex Drive 506 536 506 The Arc New York NA Ann Scheetz Canandaigua, N.Y. 14424 Nonprofit Services for people with disabilities or other challenges Latham, N.Y. 1954 66. (585) 394-7500 331 / 175 374 / 162 536 NA www.ontarioarc.org Roberts Wesleyan College 2301 Westside Drive 506 501 517 Roberts Wesleyan College 36,114 Deana Porterfield Rochester, N.Y. 14624 Nonprofit Higher education Rochester, N.Y. 1866 (585) 594-6000 272 / 234 267 / 234 523 36,142 www.roberts.edu Monro Inc. 200 Holleder Parkway 500 485 8,300 Chain of company- and dealer-operated shops that provides Monro Inc. 1,127,815 Brett Ponton Rochester, N.Y. 14615 Public automotive under-car repair services Rochester, N.Y. 1957 68. (585) 647-6400 NA / NA 449 / 36 8,400 1,021,511 www.monro.com ConServe 200 CrossKeys Office Park 476 607 616 Accounts receivable management in higher education, government, ConServe NA Mark Davitt Fairport, N.Y. 14450 Private consumer and commercial markets Fairport, N.Y. 1985 69. (800) 724-7500 NA / NA 607 / 0 762 NA www.conserve-arm.com LeChase Construction Services LLC 205 Indigo Creek Drive 476 476 779 LeChase Construction Services LLC NA William Goodrich Rochester, N.Y. 14626 Private General construction and construction management Rochester, N.Y. 1944 (585) 254-3510 NA / NA 464 / 12 779 790,000 www.lechase.com The Dorschel Automotive Group 3817 West Henrietta Road 471 475 471 The Dorschel Automotive Group 349,872 Richard Dorschel Rochester, N.Y. 14623 Private Motor vehicle sales and service Rochester, N.Y. 1949 71. (585) 334-9440 420 / 51 424 / 51 475 334,946 www.dorschel.com M&T Bank Rene Jones 3 City Center 450 456 17,300 Provides banking, investment, insurance and mortgage financial M&T Bank Corp. 5,928,000 Rochester, N.Y. 14604 Public services to consumer, business and government clients Buffalo, N.Y. 1856 72. (800) 724-2440 NA / NA 400 / 56 17,000 5,464,187 Daniel Burns, Brian www.mtb.com Hickey Tailored Clothing Inc. 1155 N. Clinton Ave. 420 NA NA Luxury Men's Apparel Group NA Stephen Granovsky Rochester, N.Y. 14621 Private Men's clothing manufacturer Montreal, Quebec, Canada 1899 73. (585) 467-7240 NA / NA NA / NA NA NA www.hickeyfreeman.com Fairport Baptist Homes 4646 Nine Mile Point Road 382 NA 382 Senior care services including rehabilitation, assisted living, skilled Fairport Baptist Homes NA Thomas Poelma Fairport, N.Y. 14450 NA nursing care, independent senior housing and the Senior Options for Fairport, N.Y. 1904 74. (585) 377-0350 NA / NA NA / NA NA Independence (SOFI) program NA www.fairportbaptisthomes.org O'Connell Electric Co Inc. 830 Phillips Road 375 420 800 O'Connell Electric Co Inc. 248,000 Victor Salerno Victor, N.Y. 14564 Private Diversified full-service electrical contractor Victor, N.Y. 1911 75. (585) 924-2176 375 / 0 420 / 0 750 221,510 www.oconnellelectric.com

Notes: Information was provided by representatives of local companies that responded to an email 3 In Costa Rican colones survey and by other sources. The local area is Monroe, Genesee, Livingston, Ontario, Orleans and 4 Researched by Andrew Green © 2019 Rochester Business Journal Wayne counties. Interim president; Joyce Jacobsen will become president of Hobart and William Smith Colleges on July 1 1. If you would like your company to be considered for next year's list, or if there are any corrections or Total local employees may not equal the sum of full-time and part-time employees,due to differing 5 company definitions of part-time employees. Geneva Academy was founded in 1796; Hobart was founded in 1822; William Smith was founded additions, please write to: Research, Rochester Business Journal, 16 W. Main St., Suite 341, Rochester, 2 in 1908. N.Y. 14614; or email [email protected]. Figures are for parent company, where applicable, and for fiscal years ending in 2018 and 2017 NA - Not available

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12 Rochester Business Journal 2018 compensation Ranked by total compensation in 2018 Company Executive 2018 Compensation1 % Change 1 The Carlyle Group Glenn Youngkin, co-CEO $37,247,651 568.1% 2 The Carlyle Group Kewsong Lee, co-CEO 36,583,865 NA 3 Xerox Corp. John Visentin, vice chairman and CEO 23,459,003 NA 4 General Motors Co. Mary Barra, chairman and CEO 21,870,450 -0.4% 5 Exelon Corp. Christopher Crane, president and CEO 15,643,078 5.3% 6 Bausch Health Cos. Joseph Papa, CEO 14,741,050 201.1% 7 Harris Corp. William Brown, chairman, president and CEO 14,016,113 12.3% 8 Constellation Brands Inc. Robert Sands, former CEO 10,843,537 13.4% 9 Citizens Financial Group Bruce Van Saun, chairman and CEO 9,405,933 10.0% 10 Charter Communications Inc. Thomas Rutledge, chairman and CEO 8,157,264 4.40% 11 Frontier Communications Corp. Daniel McCathy, president and CEO 7,135,383 18.2% 12 Paychex Inc. Martin Mucci, president and CEO 6,736,164 -21.5% 13 The Cooper Cos. Inc. Albert White III, chairman and CEO 6,067,120 NA 14 Monro Inc. Brett Ponton, CEO and president 5,746,878 NA 15 M&T Bank Corp. René Jones, chairman and CEO 4,770,132 57.0% 16 Enpro Industries Inc. Stephen Macadam, president and CEO 4,612,432 -18.0% 17 Eastman Kodak Co. Jeffrey Clarke, former CEO 1,996,517 -2.8% 18 IEC Electronics Corp. Jeffrey Schlarbaum, president and CEO 792,153 19.9% NR ADT Inc. Timothy Whall, CEO NA NR Avangrid Inc. James Torgerson, CEO NA NR Florida Ice & Farm Co. S.A. Ramon Sanchez Mendiola, CEO NA NR Onex Corp. Gerard Schwartz, chairman, president and CEO NA NR Windstream Holdings Inc. Tony Thomas, president and CEO NA

1 Compensation figures are from fiscal 2017 and 2018 proxy statements and include cash compensation, bonuses, value of stock and option awards, non-equity incentive plan compensation, change in pension value and nonqualified deferred compensation earnings and all other compensation NA - Not available NR - Not ranked

Annualized Total Return Ranked by total % one-year return as of 12/31/2018 Company One-Year Return Five-Year Return Ten-Year Return 1. IEC Electronics Corp. 38.83% 6.12% 14.31% 2. Monro Inc. 22.22% 5.21% 16.22% 3. Exelon Corp. 18.33% 14.61% 2.22% 4. The Cooper Cos Inc. 16.84% 15.53% 31.64% 5. Avangrid Inc. 2.52% n/a n/a 6. Paychex Inc. -1.10% 11.03% 13.66% 7. Harris Corp. -3.37% 16.50% 16.85% 8. Bausch Health Companies -11.12% -30.90% 8.11% 9. M & T Bank Corp. -14.60% 6.49% 12.79% 10. Florida Ice & Farm Co S.A. -15.04% 7.99% 8.26% 11. General Motors Co. -15.05% 0.07% n/a 12. Charter Communications Inc. -15.18% 13.50% n/a 13. Eastman Kodak Co. -17.74% -40.66% n/a 14. Onex Corp. -25.53% 0.51% 14.19% 15. The Carlyle Group -27.22% -7.69% n/a 16. Citizens Financial Group Inc. -27.44% n/a n/a 17. Constellation Brands Inc. -28.72% 18.93% 26.64% 18. Xerox Corp. -29.39% -6.44% 1.99% 19. Frontier Communications Corp. -64.79% -44.60% -26.20% 20. Windstream Holdings Inc. -77.41% -45.79% -23.73% NR ADT Inc. NA NA NA S&P 500 Index -4.38% 8.49% 13.11%

“Source: Gregg Edwards, Forensic Economics Inc. / Bloomberg”

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Rochester Business Journal 13 Who added the most jobs Sales growth Ranked by % change in sales 1,500 1. IEC Electronics Corp. 21.20% 1,485 2. The Cooper Cos. Inc. 18.40%

1,200 3. Enpro Industries Inc. 17.00%

4. Monro Inc. 10.40%

900 5. Avangrid Inc. 8.60% 650 563 6. Citizens Financial Group 7.40% 600 510 7. Paychex Inc. 7.30% 311 8. Exelon Corp. 7.20%

300 9. ADT Inc. 6.20% 10. M&T Bank Corp. 5.30%

11. Charter Communications 4.90% 0 University of Hurlbut Care Angels in Your Charter Paychex Inc. Rochester Communities Home Communications 12. Harris Corp. 4.80% Inc. Employment changes at the top 10 13. Onex Corp. 4.50% 14. Florida Ice & Farm Co. S.A. 3.60% 2019 2018 15. Constellation Brands Inc. 3.50% University of Rochester Rochester Regional Health 16. General Motors Co. 1.00% 4.9% -1.5% 17. Windstream Holdings Inc. -2.40% 18. Bausch Health Cos. -3.90% 31,802 16,290 19. Xerox Corp. -4.20%

30,317 16,545 20. Eastman Kodak Co. -4.40%

Wegmans Food Markets Inc. Paychex Inc. 21. Frontier Communications -5.70% Corp. -0.6% 7.2% 22. The Carlyle Group -34.00% 13,053 4,755 13,133 4,436 2019 Earnings Rochester Institute of Technology Harris Corp. growth Ranked by total % change in net income 1. IEC Electronics Corp. “12,751.9”

1.3% 0.0% 2. Xerox Corp. 80.7

4,177 3,500 3. Avangrid Inc. 56.5 4,123 3,500 4. Constellation Brands Inc. 51.1 5. M&T Bank Corp. 36.2 Lifetime Healthcare Cos. Inc. Xerox Corp. 6. Harris Corp. 29.8 2.2% -11.8% 7. Paychex Inc. 14.2 8. Monro Inc. 3.90 3,271 3,000 9. Citizens Financial Group 2.4

3,200 3,400 10. Florida Ice & Farm Co. S.A. -15.7

Angels in Your Home YMCA of Greater Rochester 11. Exelon Corp. -46.9 12. The Cooper Cos. Inc. -62.5

13. Frontier Communications -62.8 34.1% -0.4% Corp. 2,216 2,147 14. Windstream Holdings Inc. -65.8

1,653 2,155 15. The Carlyle Group -67.4 16. Charter Communications -87.6 Inc. Comparing the three sectors 17. Enpro Industries Inc. -95.4 Non-profi ts Public Private 18. Onex Corp. NM

Companies Jobs 19. Bausch Health Cos. NM

30 79,561 20. ADT Inc. NM

22 28,015 21. Eastman Kodak Co. NM

23 30,230 22. General Motors Co. NM

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14 Rochester Business Journal RIT’s Munson discusses JOYS, CHALLENGES of his time here so far Photos by Kate Melton

By DIANA LOUISE CARTER the past. It’s a very welcoming com- That doesn’t mean that things Bill Destler. And it’s still happening. munity. Obviously it’s a philanthropic were in any way dull or unexciting. I community. There is a lot of arts and had been at the University of Illinois RBJ: How important Rochester Institute of Technology, culture supported around the city. for a long time and later at the Uni- with its more than 19,000 students to your choice was We happen to like the outdoors and versity of Michigan and I decided I and focus on career-minded majors RIT’s involvement in so that’s been great, too. You don’t wanted to go to a diff erent kind of and job creation, is the fi fth largest have to get very far outside Roch- university. So I looked into RIT very Rochester’s economic employer in the Rochester area. Lo- ester for hiking or kayaking. That’s carefully and decided, at least for development? cally the university employs 4,123 been terrifi c. The only hard part re- me, it was a very diff erent kind of people with the vast majority of Munson: There’s another univer- ally has been that we have four sons university. When I got here it was those in full-time jobs. diff erent in just the ways I expect- sity I won’t name where they were and four grandchildren and none of ed. We have a lot of really creative courting me for president. That RBJ Reporter Diana Louise Carter them are here. So we have to occa- students who have ideas and they particular university sits right and Editor Ben Jacobs sat down in sionally slip out of town for birth- just can’t sit still. They’ve got to adjacent to the community and I March with the man who manages days and things like that. get their hands dirty. They want to just didn’t see much interaction all that, RIT President David C. Mun- create something. They want to do and I wondered what was wrong, son. He arrived less than two years RBJ: Has anything something. what’s going on. It was almost ago but in that time he’s proved to surprised you about RIT as if — they hadn’t literally built be a quick study on Rochester and I also knew RIT was very strong a wall around the university, but quick to come up with bold plans for or Rochester? in the arts. For me that was a major it felt like that. You were right on RIT. This interview has been edited attraction. I don’t have much affi ni- Munson: Certainly no big surpris- the edge of campus. Where were for length. A fuller version of the ty at all for universities that only do es. When I was thinking about this all the restaurants and things, conversation will appear online at technology. ... RIT is also a place, and position I looked into RIT really care- where do students hang out? RBJ.net. I found this attractive, that has rap- fully and was somewhat familiar with idly been getting better for at least There weren’t any. Everything the Rochester area. I had visited the RBJ: How have you and the last 20 years. And there’s a lot happened on campus. Now here, research labs at Kodak and I attend- of headroom to be doing even more. we’re out on —I jokingly refer to your wife settled into ed a technical conference that was People are excited about doing this as “The Farm” — but we do the RIT community and at the convention center. When I more and doing better. So the job a lot to integrate with the city. Rochester at large? was in grad school in Princeton, my here is not just to maintain quality We’ve got programs that bring brother was in grad school at the where it is, but to shoot for the stars our students into the city for cul- Munson: Rochester is probably same time in Cornell. (We had) a lot and just keep doing one new thing tural events, we have programs the friendliest place we’ve lived, and of visits back and forth. So I knew after another. That had happened that involve our students giving we’ve lived in really friendly places in this part of the state pretty well. under Al Simone, it happened under service, and as I mentioned, I’m

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Rochester Business Journal 15 on the international realm, as well as some other selected areas in the nation. We’re a tuition-driven institution, so we really have to be able to recruit students, including some families who can pay some- thing close to full price. With Ian on board we’re set. It’s just really exciting to be pulling some talent into the administration. But we’re also hard at work recruiting deans, and this will trickle down into de- partment chairs, and we’re also looking at how we’re going to be taking talent away from other uni- versities.

RBJ: Recently a black- face photo from RIT’s past emerged and you responded immediately. Can you tell us about your decision process?

Munson: We’ve got a lot more emphasis on what I would label as crisis communication. That has developed since my arrival. I don’t take a lot of credit for it. There was a whole team of us that tried to figure out what we needed to Munson said RIT is continuing to pursue some sort of performing arts facility, but is not ready to discuss specifics yet. He did say that the school does not intend to compete with . The focus of an RIT facility would likely be on try to better in this realm. So we musical theater, he said. actually made a new hire in Bob’s very involved with some of the steel drum band. That’s just sort partnerships including the exter- organization (Bob Finnerty, chief economic development agencies. of the tiny little tip of the iceberg. nal world. One can just go to our communications officer for RIT) I’m downtown a lot. Of course, we Not every university has a steel website...there’s a high-level de- and he’s heading up crisis com- own the old bank building at 40 drum band, but now we do. We’re scription of it there. munication. He was in place when Franklin St. Recently we leased very strong in the realm of a cap- this photo emerged. By that time I Another thing just has to do space in the revitalized, rehabbed pella groups. We’ve got about 10 a think we all had decided that we’re with that people category. We re- Sibley building for an art gallery cappella groups. The men’s group going to be really proactive on ally just have to continually strive and various kinds of events. We called Eight Beat Measure is really certain things and not kind of wait to bring in—as good as our facul- haven’t decided what else we will absolutely outstanding. ... There’s and to see what community reac- ty and students are—even better do in the city, but we’re certainly a huge intersection in terms of tion develops and then we’ll com- faculty and students. That’s some- considering things that are much how human brains work, in talent ment. But rather if we see some- thing that I’ve always worked on, more major than done in the past. in math and science, and talent in thing and we think we’re going to probably harder than anything music. So we’ve got so many stu- need to comment, let’s comment else. It was all about accumulat- RBJ: One of those stars dents who are good in math and sooner rather than later. Bob and ing talent. Kind of whoever has the science, and a lot of those students his team alerted me that this was that you’re shooting best talent, they end up winning at are also really good in music. being looked into by USA Today, for, that you mentioned the end of the day. that they had found something in when you first arrived, RBJ: What do you think Our former provost left to take one of our old yearbooks. Frank- was doing more with the your best work has been another position and the first ly, when I saw particularly the one performing arts. How’s thing we did was recruit a really photo with the students dressed in this job so far? unbelievable provost, Ellen Gran- that going? up in the Ku Klux Klan outfits, I Munson: Now you’re really put- berg. She was at Clemson and was went ballistic. I wasn’t here at the Munson: It’s going well. And let ting me on the spot. Really oth- one of the sparkplugs behind re- time, obviously, but man, oh man, me be clear, obviously we’re not ers should make that judgment. I ally raising the profile and kind of oh man. This was in the late ’70s, going to compete with Eastman. don’t think that’s my call. the reality of Clemson in a major hey, I was in college in the late We already have an outstanding way. ’70s. That was not acceptable. We I guess what I’m told is that classical-type musical school. I came out with a very strong state- there’s a lot of excitement and en- We’re also very fortunate to re- think we’re going to emphasize ment alerting our community that thusiasm around the campus for cruit Ian Mortimer, who is our new a lot of things Eastman probably something might come out. We where we’re headed. A lot of that vice president for enrollment man- doesn’t work so hard at. The cen- felt better just telling our com- is charted out in our strategic plan. agement. Ian had been at Naz- terpiece for us ultimately is go- munity ahead of time: We heard So when I first arrived, the cam- areth and was looking to be at a ing to be musical theater because something and it’s not good and pus was operating under a stra- bigger place. And Ian doesn’t just that involves music, theater, dance then I used the words “we con- tegic plan but it had an enormous recruit students. He gets involved and technology, which we’re really demn this in the strongest possi- number of goals and objectives. in a lot of the strategic conversa- good at. We’re going to need some ble terms,” and that’s accurate. It I thought maybe we should try tions around RIT. He’s only been new facilities to push that along, turned out it took a little while for to focus more. So we spent a lot with us since August but already so we’re thinking about that. And USA Today and affiliates to put the of my first year kind of whittling making major impacts. Our num- we have a list of the types of fac- story together but ultimately it did down that strategic plan and then ber of applications is way up. ulty we want to hire in the per- come out. By the time it came out, adding a number of new elements I think that it’s going to be a lot forming arts. We’re getting start- our community had already been to it. We got the number of goals harder to get in here. We’re going ed—and I don’t really want to tell warned about it and they already and objectives down from about to have many, many more appli- you everything we’re doing yet, knew how we felt about it. I think 121, I think it was, down to 25. And cations. We’ve got a much bigger because there are a whole lot of we managed that as well as we 25 that fall into four categories: focus on New York City, that area things cooking behind the scenes. could. people, programs, places—includ- of the state, and we’re going to be This semester we started the ing the physical facilities—and developing a much bigger focus Now, once the photo’s out and

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16 Rochester Business Journal Rochester Institute of Technology Quad. RBJ File Photos

people see what it is, obvious- er education. In my time in aca- ly people are upset, we’re all up- demia in three different institu- set. We have a discussion group tions, I never heard a single story called “Grey Matters.” That group even remotely like this involving discusses a lot of difficult topics our students. throughout the year. So we just convened a special session and RBJ: Does that spark invited everyone to attend. There a larger conversation were a hundred or so people that attended. I think we had a lot of about colleges giving good conversation. (Racism) is preferences to legacy something we’re always working students or children of on. I’m not going to pat ourselves large donors, which isn’t on the back or anything, but I think we handled things as well as illegal? we could. Munson: That conversation RBJ: How do you react might get a little bigger but that’s not a new conversation. It’s been to systemic issues, such going on for decades. It’s picked as the recent scandal up steam in recent years. I think about parents paying for it’s true that at some of the quote test takers and athletic wealthier schools, wealthy donors can have at least some influence positions so their on the admissions process and Munson: The things spelled out about ice hockey, but they’re also children can attend Ivy there are two camps on that. Some in the strategic plan are the things equally passionate about Humans League colleges? people say, hey, that’s wrong! But I want to achieve. If we get all vs. Zombies. There’s a lot of crazi- other people say, wait a minute, if those things done, I’m going to be ness on this campus and we want Munson: The first thing is I don’t this person gave enough money feeling good, not just for myself, to keep that going. think it’s systemic. Maybe we’ll for a whole facility or a gigantic but for the whole organization. I’ll hear something else. As far as I number of scholarships, that ben- feel like we really accomplished RBJ: RIT is the fifth know it’s not systemic. What oc- efits the campus, that benefits the something. curred is definitely pretty atro- largest employer in students on the campus, so maybe cious stuff…They’ve identified so The trick is to elevate the whole Rochester area. Do it’s OK. I think it’s a healthy con- far, I guess, 50 students or some- institution in about every possible versation to talk about that. you feel any particular thing that benefited from this way but try to remain distinctive responsibility because of fraudulent scheme. That’s 50 stu- as we do that. We’re not trying to dents out of millions, right? We’ll RBJ: What evidence be like any other university and that status? see. will there be in the that’s a very strong sort of desire Munson: We do. Because of our or request from our alumni base. On the other hand, the biggest future of your tenure size, we’re one of the larger enti- negative is it’s coloring all of high- here? The students, they’re passionate ties in the community so I think we

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Rochester Business Journal 17 have to feel responsibility. For ex- of Commerce.) Anytime Matt Hurl- There are a couple of (alumni) that to Rochester. There’s a lot of talent ample, the United Way Fund Drive. butt at GRE has a company coming have been attracted here recently. available there, the cost of living is We take that very seriously. We just into town that might need talent They’re in the Bay Area, but they’ve low and you can actually hang on kicked that off. We have a nice-size that RIT could provide, we’re right opened a branch here in Roches- to your employees. They don’t just goal and we feel we have to do our there, meeting with people and ter. The one that’s probably getting skip around from one company to part. I already mentioned economic trying to get them to move here. the most attention is called Em- the next every year or two.” He’s development. I serve on the boards We’ve had some big successes re- ployeeChannel. The alum is Mark thrilled to be here. We’re talking to other alums, too, saying “Rochester of (Greater Rochester Enterprise, cently. I’ll give most of the credit to Oney. He’s become a huge Roch- is it; you’ve got to think about Roch- The Finger Lakes Regional Eco- Matt and his people, but we were ester champion. He lives in the Bay ester.” nomic Development Council and instrumental in a number of com- Area of California, but he’s talking the Greater Rochester Chamber panies coming here. up Rochester: “Hey let’s all move RBJ: What are your thoughts about the Rochester economy?

Munson: The Rochester economy is doing better than people think. Rochester has been through this long period where the number of employ- ees at Kodak, at Xerox, at Bausch and Lomb, what have you, has been declining, declining. Especially with Kodak, which I understand in its hey- day had 64,000 employees and now has something closer to 1,000. The thing people have to remember is at some point those declines are over. At some point you hit zero. We’re getting pretty close, right? For the last few years, actually, I think if you look at the job statistics, we’re actu- Rochester is probably ally growing a little bit. I think from here on out, we’re going to see just steady growth. That’s the way I look the friendliest place at it. Some of the companies that we’ve lived, and we’ve have been brought to town re- cently, I’ll mention another one by lived in really friendly name, LiveTiles, based in Australia. We played a role in getting them places in the past. to move here. They’re looking to hire 500 employees. They work in It’s a very welcoming artificial intelligence. Man, it doesn’t get more cutting edge than that. They’ve already hired a whole bunch community. Obviously it’s of employees. We just couldn’t be happier that they’re here. It benefits a philanthropic community. the community obviously to have this kind of economic activity but it There is a lot of arts and benefits the university, too. If more of our alums stay here locally, we can interact with them. They can work culture supported around with our students. It’s all a great thing. I should also mention we have the city. We happen to other kinds of startup activity here. We’ve got massive startups for our like the outdoors and so undergrads. We have the Simone Center, which works in the area of that’s been great, too. entrepreneurship on campus. Right adjacent to campus, on John Street, we have Venture Creations. At any You don’t have to get very one time we have about 25 startup companies there. I kind of jokingly far outside Rochester for refer to them as the grownup startup companies because they hiking or kayaking. That’s tend to be faculty or faculty and graduate students and others. We have a remarkable success rate been terrific. out of Venture Creations. About 80 percent of the companies that have graduated out of there are still in business. Some of them are really poised to do amazing things. We’re just blessed across the board in entrepreneurship and economic development.

Munson says he wants to keep and enhance those things about RIT’s campus and student body that make it unique. Even if dcarter@bridgetowermedia. it’s a love of Humans vs. Zombies. “There’s a lot of craziness on this campus, and we want to keep that going.” com / (585) 363-7275

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18 Rochester Business Journal How Rochester is addressing the middle-skills gap

By VELVET SPICER running a New York state-certified For some time, state officials and as skills acquired through a two-year apprenticeship program,” Coyne ex- community leaders lamented the college degree or the equivalent in As the nation’s manufacturing plained. loss of upstate manufacturing jobs. manufacturing trades education. sector contends with a middle-skills RTMA provided all of the required But following the Great Recession, MCC’s data showed an estimated gap that may seem more like a deep documentation each manufactur- New York saw a surge in the sector, advanced manufacturing, or middle chasm, Rochester-area manufactur- er would have had to file itself and particularly in the advanced man- skills, gap of 349 workers in 2017. ers are divided on what that gap now serves as a group sponsor. With ufacturing arena and in companies The region had 22,529 manufactur- looks like locally and whether it has a cohort of 53 apprentices, some 19 who were able to exploit new tech- ing workers that year. improved in recent years. area manufacturers are part of the nology and automation. Put differently, the Finger Lakes Whether large or small, more of- state program through RTMA. RTMA In 2017, a team of educators, busi- group found that the lost economic ten than not area businesses are ad- applied for and received approval ness leaders and elected officials in value for each unfilled position was dressing that gap through collabora- to offer apprenticeships in 13 manu- the Finger Lakes region came to- $141,570 annually, while the total lost tion and apprenticeships. facturing trades including machinist, gether to look at the current work- economic value was $49.4 million, Last June, the Rochester Technol- mold maker, CNC machining opera- force challenges in the advanced given the gap of nearly 350 workers. ogy & Manufacturing Association, or tor, precision optics technician and manufacturing sector. Their re- A more recent gap analysis done RTMA, began an apprenticeship pro- industrial manufacturing technician, search, based on data provided by by MCC estimates 2,130 job open- gram for its members that will help among others. , found ings in manufacturing this year in to both fill vacant middle-skills jobs “Now companies can register di- a “significant gap” between the de- the Finger Lakes region, with a gap and do it in less time than if the busi- rectly with us without having to go mand for middle-skill workers and of 1,855, based on college and trades ness had initiated the program itself, to New York state, if that’s what they the number of learners completing enrollments and completions, wid- said Bob Coyne, RTMA apprentice- choose,” Coyne said. “The benefit of relevant middle-skills training or ening substantially since the 2017 ship coordinator. that is we can get an apprentice reg- education programs within the re- findings. Further, MCC predicts a “This started because the small istered in about two weeks. If they gion, according to the group’s “Fin- 10-year aging out projection of 31.2 businesses now don’t have the in- were to start their own program with ger Lakes Advanced Manufacturing percent, as manufacturing workers frastructure and overhead to sup- the state it could take anywhere be- Strategic Sector Plan.” approach retirement age, one factor port the indirect requirements for tween four to six months.” Middle skills are broadly defined contributing to the skills gap.

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Rochester Business Journal 19 “We aren’t,” Optimation Technol- ogy Inc. President and CEO William Pollock said. “I know other people are. It’s sort of curious.” Optimation hired 25 people last year, Pollock said, half in its engi- neering department and half in fab- rication, or its trades group. But the Rush manufacturer may have a leg up on the competition: Optimation more than a decade ago began a successful state-certified appren- ticeship program of its own. “We hired 10 apprentices last year in the program, five in the fall, five in the spring,” Pollock said. “Even though it’s not a requirement, fully half of those guys and girls have a degree of some sort.” Optimation has some 200 employ- ees, half of whom are middle-skills trades workers. Pollock acknowl- edged that while other manufactur- ers have experienced a skills gap, Optimation has no problem finding qualified workers, certainly in part because of its apprenticeship pro- gram. William Pollock, president and CEO of “We started off with only one class Optimation Technology, says he’s been a year and now we’ve ratcheted it able to find enough workers.Photos up to two classes a year. We have from RBJ archives orating with local high schools to so many really qualified candidates educate students about the sector and we can’t put them all into the and offer them hands-on experience program,” he said. “Under the state to entice them to the field. In fact, rules for certification, you have to the Finger Lakes group in its report have three journeymen for every suggested its sector strategy be a apprentice. So the number of jour- marketing and education campaign neymen we employ caps the size of “to engage and educate students, the apprenticeship class until some parents and educators that manu- of those guys graduate and become facturing in the U.S. and the Finger journeymen.” Lakes region is alive and well.” Optimation has 23 apprentices en- The group’s report recommended rolled in the program now. the campaign target school teach- Pollock made an interesting ob- ers and guidance counselors, as well servation, that without a relative or as middle and high school students friend or neighbor in an industry, Nationwide, in January the sector 100 students, and officials plan to and their parents, and the group es- kids may be less likely to choose that had nearly 13 million jobs, and the add 30 apprentices per year. The tablished the goal of closing the ad- industry for their careers. That could National Association of Manufac- industrial manufacturing technician vanced manufacturing middle skills contribute to the skills gap in manu- turers reported that there are more apprenticeship is an 18-month pro- gap in the Finger Lakes region by facturing. than 500,000 job openings. gram, Coyne said, whereas tradition- Dec. 31, 2023. “This is true of any profession. If Coyne said that while volume man- al apprenticeships are four years. Coyne said an initiative in the kids grow up and want to be some- ufacturing work may have dwindled That means every year and a half, up works is a pre-apprenticeship pro- thing, they need a role model,” Pol- here over the years, custom or short- to 100 more middle-skill-level work- gram. lock said. “If nobody in their family run manufacturing has come to life. ers are entering the manufacturing “All the companies we go into or nobody in the neighborhood is an And that requires a different kind of workforce. say this apprenticeship program is electrician, the odds of them think- worker with different kinds of skills. Nearly all of the new RTMA ap- great, but where’s the next gener- ing about being an electrician are “The factory worker doesn’t come prenticeship training is done at MCC, ation of skilled help going to come way reduced. I’m going to say 20 in and sit at one station for weeks although some online coursework is from?” Coyne said. “Because BOCES percent of our apprentices have an or months on end, doing the same available through Tooling University. and MCC are not graduating enough uncle or a dad or a cousin who is thing anymore,” he explained. “They Community colleges elsewhere— candidates to fill all the open posi- already a tradesman. They follow in may have five or six different jobs in such as Genesee Community Col- tions. This pre-apprenticeship initia- that experience.” a given week.” lege in Batavia—have similar affilia- tive is intended to excite the parents, As Optimation continues to fill its That results in a need for tions with other organizations. grandparents, students still in high positions vacated by retirees with cross-training and workers who have “The schools understand that four- school, educators and employers to younger people, Pollock has noticed higher skill levels, another cause for year colleges are not for everybody engage with kids before they even something else: the manufacturer is the middle-skills gap that many in anymore,” Coyne noted. leave high school, so that by the readying its long-abandoned day- the industry have experienced. The A 2015 Deloitte Development LLC time they graduate they can direct care for staff use. “Finger Lakes Advanced Manufac- report shows that a negative image hire into a skilled trades apprentice- “Back in the day we were the turing Strategic Sector Plan” noted of the manufacturing industry—the ship program.” only company in seven counties that “during the past 50 years, mil- Finger Lakes manufacturing group High school and BOCES students, that owned and operated our own lions of low-skilled jobs have been stated the same image issue—cou- as well as other individuals inter- daycare. At one point we had 20- eliminated due to automation and pled with a scarcity of science, tech- ested in the program can reach out plus kids and you had to pay your offshoring,” and that manufacturing nology, engineering and math tal- to their guidance counselors, apply deposit a year in advance,” Pollock sector jobs in the U.S. and in the Fin- ent in high schools, make recruiting through MCC or check with the em- said. “Now we’re getting ready to ger Lakes no longer will be a source the right candidates challenging for ployer to see if it has an apprentice- reopen the daycare. It’s a win/win.” of low-skilled jobs. manufacturing companies. ship program available. vspicer@bridgetowermedia. Coyne said the RTMA apprentice- To that end, RTMA and other man- Not every manufacturer is feeling com/585-653-4021/@Velvet_ ship program easily could handle ufacturing associations are collab- the pinch. Spicer

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20 Rochester Business Journal RBJ 75 CEOs

José Acevedo M.D. Mary Walsh William Brown tered Services of ; she President and CEO, Boatfield Chairman, president and is also a member of the boards of Lead- Finger Lakes Health President and CEO, Abili- CEO, Harris Corp. ership Rochester and the New York Care ty Partners Inc. Coordination Program. She holds a mas- Acevedo became the first Brown was appointed ter in public health degree from the Uni- physician to head Finger Boatfield currently leads president and CEO in No- versity of Rochester School of Medicine Lakes Health when he was Ability Partners Inc., a pas- vember 2011 and elect- and Dentistry. named president and CEO in 2010. He sive parent corporation for three agen- ed chairman of the board in April 2014. joined the health system in 2004 as vice cies – CP Rochester, Happiness House Earlier he had held executive positions Frank Curci president for medical affairs and chief and Rochester Rehabilitation – that in several divisions of United Technolo- Chairman and CEO, medical officer. In 2009, he became provide services for 6,600 children and gies Corp. Before joining UTC in 1997, he Tops Markets LLC executive vice president. Before that adults with disabilities. Before leading worked for McKinsey & Co. as a senior he trained and worked at Maimonides Ability Partners, Boatfield was CEO at engagement manager and at Air Prod- After an earlier term as Medical Center in Brooklyn. Acevedo Happiness House for over 15 years. She ucts and Chemicals Inc. as a project en- president and CEO, Cur- also received an MBA from New York has specialized in the field of develop- gineer. He received bachelor’s and mas- ci rejoined the company Institute of Technology. He serves on mental disabilities for over 40 years. ter’s degrees in mechanical engineering in 2007 and, in 2013, Curci led a team the board of Healthcare Association of Boatfield received her B.S. degree from from Villanova University, and an MBA of local Tops executives in a manage- New York State, the community center SUNY Geneseo and her M.S. in educa- from the University of Pennsylvania’s ment buyout. Prior to joining Tops, he advisory council of the Boys & Girls Club tion/speech pathology from Nazareth Wharton School. served as chief operating officer for Al- of Geneva, the Geneva 2020 Education College. She was appointed by Gov. An- abama-based C&S Wholesale Grocers, Committee and is chairman of the board drew Cuomo to the statewide Autism David Calhoun and as senior vice president of opera- of Pandion. Spectrum Disorders Advisory Council, Executive director, ARC of Wayne County tions for Farmer Jack Supermarkets in and serves as board chairperson of the Michigan. Curci currently serves on the Marco Altieri Golisano Autism Center. Calhoun has been executive director at boards of the Buffalo Niagara Partner- CEO, All-American Wayne ARC since 2006. He was previ- ship, the Food Industry Alliance of New Home Care Christopher Booth ously executive director at the Arc of York State, the Food Marketing Insti- President and CEO, the South Shore in Weymouth, Mass. He tute, and is chairman of the board of Altieri began working in Lifetime Healthcare received a B.A. in history from Central Kaleida Health. He is a certified public human services roles in Cos. Inc. Connecticut State College and an M.S. in accountant, and holds a B.A. and M.B.A. the nonprofit sector in special education from Central Connecti- from Rutgers University. 2003. In 2015, he co-founded All-Amer- Booth became head of cut State University. He currently serves ican Home Care. Altieri earned a B.S. Lifetime Healthcare Com- on the following boards: Genesee Land Bruce Darling in political science and sociology from panies in 2013 after serving as a senior Trust, Wayne County Collaborative Coun- President and CEO, Center for Disability the College at Brockport. In 2014 he re- executive with the company since 2004. cil, Wayne County Rural Health Network, Rights Inc. ceived an RBJ Healthcare Achievement He began his career in 1986 at Hinman Wayne County Business Council, the Col- Award for his work on behalf of individ- Straub P.C. in Albany, with a practice laborative of New York, and the START Darling is co-founder of the Center for uals with special needs, and was hon- dedicated exclusively to health care Advisory Board of Western New York. Disability Rights Inc. During his career, ored with the RBJ’s Forty Under Forty services for insurers and HMOs. During he has dealt with a variety of disability award in 2015. He has served on many the last years of his tenure with Hinman Jim Continenza issues. He also is a community organiz- nonprofit boards, is a car enthusiast and Straub, he served as chairman of the Executive chairman, er with ADAPT, a national grassroots fan of Italian professional soccer. firm’s health practice. A native of Wa- Eastman Kodak Co. community of disability rights activists, terbury, Conn., he earned a B.A. in En- and has written a number of public pol- Mary Barra glish from the College of the Holy Cross Jim Continenza was ap- icy analyses on disability rights issues. CEO, General Motors Co. in Worcester, Mass., and a J.D. degree pointed executive chair- He holds a B.A degree in English from from Union University’s Albany Law man of Kodak on Feb. 20, the University of Rochester and an M.S. Barra was named CEO of School. 2019. He joined the compa- degree in public relations management General Motors in January ny’s board in April 2013 and was named from Syracuse University. 2014. She is also a mem- James Branciforte chairman that September. After leading ber of the GM board of President and CEO, several technology companies earlier in Mark Davitt directors. Barra had been Lifetime Assistance Inc. his career, he became chairman and CEO CEO, ConServe executive vice president, global product of Vivial Inc., a privately held marketing development, purchasing and supply Branciforte has been technology and communications compa- Davitt founded ConServe chain, since August 2013, and before president and CEO of ny, in 2012. Continenza currently serves in 1985. With more than 40 that was senior vice president, global Lifetime Assistance since on the boards of several private compa- years of experience in the product development, since February 1988. He is a graduate of Rockefeller nies, including wireless telecommunica- collection industry, he has 2011. Barra began her career with GM in Graduate College of Public Affairs and tions provider NII Holdings Inc. Continen- served as president and chairman of the 1980 as a General Motors Institute (Ket- Policy, SUNY Albany, and SUNY Col- za received a B.S. degree in liberal arts National Legislative Council and in other tering University) co-op student at the lege at Brockport. Branciforte serves as from the University of Wisconsin. leadership positions at The Association Pontiac Motor Division. She graduated chairman of Person Centered Services of Credit and Collection Professionals. with a bachelor’s degree in electrical en- of Western New York, a collaborative Glen Cooper He earned a B.A. from Hamilton College, gineering in 1985. In 1990 she graduated organization of 12 top developmental President and CEO, received both the scholar and fellow with an MBA from the Stanford Gradu- disability service providers in the Great- Friendly Senior Living degrees in collection business manage- ate School of Business after receiving a er Rochester, Finger Lakes and Greater ment and has been awarded a master GM fellowship in 1988. Buffalo area. Cooper joined Friendly credit executive by the Society of Cer- Senior Living in 2015 as tified Credit Executives. He has served Eric Bieber Daan Braveman president & CEO. He has on the United Way’s Business Advisory President and CEO, Roch- President, Nazareth 25 years of experience in the fields of Council of Rochester, has received the ester Regional Health College senior living and hospital administration. Rochester Small Business Council’s 2013 Cooper earned a bachelor of arts in psy- Business Person of the Year Award, and Bieber came to Rochester Braveman, the ninth pres- chology from SUNY Plattsburgh and a been inducted into the Rochester Busi- Regional Health in 2014 ident of Nazareth College, master of science in business administra- ness Hall of Fame in 2015. In 2018 he from University Hospitals is a Rochester native. He tion from the SUNY Institute of Technol- received a Rochester Business Journal in Cleveland, where he served as both graduated from the University of Roch- ogy at Utica-Rome. He currently serves Rochester ICON Honors Award. the president of Community Hospitals ester in 1969 and obtained his law de- on the LeadingAge New York Board of West Region and the president of Uni- gree from the University of Pennsylva- Directors as well as the Pandion Optimi- Richard Dorschel versity Hospitals’ accountable care or- nia in 1972. After serving as law clerk zation Alliance Advisory Board. President and CEO, Vision ganizations. He earned a B.A. in biology to Justice Samuel Roberts of the Penn- Automotive Group from Illinois Wesleyan University and an sylvania Supreme Court he worked as a Maria Cristalli M.S. in microbiology from Illinois State civil rights attorney for the Greater Up- President and CEO, Dorschel began his ca- University. He received his Doctor of state Law Project located in Rochester. Hillside Family of Agencies reer in 1968 as a new-car Medicine degree at Loyola University’s Braveman joined Syracuse University salesperson and in 1977 Stritch School of Medicine. He later went College of Law in 1977 and served as Maria Cristalli joined Hill- purchased Dorschel Buick-Toyota from on to earn an M.S. in health care manage- dean from 1994–2002. In 2003, he was side Family of Agencies his father. He is a past recipient of the ment at Harvard University. Earlier in his one of seven candidates nominated by in 1991 and has served in a Rochester Chamber of Commerce Small career, Bieber held positions as execu- the New York State Commission on Ju- wide range of operational and adminis- Business Person of the Year, the Roch- tive vice president of strategic network dicial Nomination for position as Asso- trative leadership roles, most recently as ester Business Journal Fifty Over 50, development and as chief medical officer ciate Judge of the New York Court of chief operating officer. Cristalli serves the General Motors Dealer of the Year, for a regional hospital within the Geising- Appeals. In 2005, he was inaugurated as as a board member and treasurer of the and the Time Magazine Quality Dealer er Health System in Pennsylvania. the President of Nazareth College. executive committee of Person-Cen- Award. In 2017, Dorschel was honored as

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Rochester Business Journal 21 RBJ 75 CEOs an RBJ Icon Award winner. He serves on cil of New York State, the Center for René Jones over 20 years in the beer and beverage the JPMorgan Chase Regional Advisory Economic Growth, the New York Health Chairman and CEO, industry, mostly with Anheuser-Busch Board and is a member of the Roches- Plan Association, and Proctors Theatre M&T Bank InBev. An Argentine national, Lachowski ter Automobile Dealers Association. The in Schenectady. A graduate of Hofstra holds a degree in industrial engineering Dorschel Auto Group is currently ranked University with a bachelor’s degree in Jones was elected chair- from the University of Buenos Aires and as one of the D&C’s Top Workplaces in creative studies, Gonick earned her JD man and CEO of M&T an MBA from Catholic University Argen- Rochester. Dorschel and his wife, Nancy, from Albany Law School. Her awards and and its principal banking tina. oversee the Nancy & Richard Dorschel honors include the College of St. Rose subsidiary, M&T Bank, as well as to the Family Foundation, which supports local Community of Excellence award and the boards of both organizations, in Decem- Giovanni LiDestri service organizations. Dorschel earned a CASDA Friend of Education award in ber 2017. He began his career with the CEO, LiDestri Food B.A. in business administration manage- 2018, and the Capital Region Chamber’s Boston-based office of Ernst & Young and Drink ment from the University of Georgia. Women of Excellence award in 2015. before joining M&T Bank in 1992 as an executive associate. He served as M&T’s LiDestri began his career Daniel Edwards William Goodrich chief financial officer from 2005 to 2016, only two years after com- President and CEO, Vision CEO and managing and was named vice chairman in 2014. ing to America from Italy. Automotive Group partner, LeChase Jones received a B.S. in Management Starting at age 16, he worked through Construction Services Science from Boston College and an high school and college as a manufac- Edwards owns and op- MBA from the University of Rochester’s turing and operations employee for erates Vision Automo- William Goodrich joined Simon Business School; he is also a CPA. Ragu Foods Inc. He remained at Ragu tive Group. He graduated LeChase in 1985. He He serves on the nonprofit boards of until 1976, when he was hired to be gen- magna cum laude from SUNY College served as vice president and partner, The Jacobs Institute and the Burchfield eral manager at Cantisano Foods Inc. In at Oswego with a bachelor’s degree in chief operating officer and president Penney Art Center, and is a member of 1991, LiDestri became its president, and marketing and minors in finance and before becoming CEO in 2007 and man- the Federal Reserve Bank of New York’s six years later he was named CEO. LiD- economics. He started as a parts and aging partner the following year. He is a Federal Advisory Council. In 2016, Jones estri purchased all outstanding shares service representative in California, board member for the Greater Roches- was recognized by Canisius College from the Cantisano family in September moved to a sales position with Chrysler ter Chamber of Commerce, Hillside Chil- as Outstanding Accountant in West- 2002, changing the name of the com- Motors and then became general man- dren’s Center, Keuka College, Lifetime ern New York, and was listed among pany to LiDestri Foods Inc. and later to ager at a Dodge Chrysler Jeep dealer- Healthcare, Greater Rochester Enterprise the All-American Executive Team: Best LiDestri Food and Drink. ship in Florida. In 1995, Edwards moved and the CMAC Performing Arts Center. CFOs by Institutional Investor in 2012. to Rochester and founded Vision with He is also a member of the Associated Stephen Macadam two partners and seven employees. In General Contractors of America. In 2016, Marc Jourlait President and CEO, EnPro Industries Inc. 2012, Edwards bought out his partners, Goodrich completed Harvard Business CEO, Kodak Alaris and he and his wife, Margie Edwards, School’s Owner/President Management Macadam became president and CEO in became sole owners. program. He holds a B.S. degree in busi- Before becoming CEO of Kodak Alar- April 2008. Before joining EnPro, Mac- ness from Roberts Wesleyan College and is on Jan. 1, 2017, Jourlait was depu- adam had served as CEO of BlueLinx Chris Gauvin an A.A.S. in construction engineering ty CEO of Navico – a global leader in Holdings Inc. since October 2005. He CEO, Companion Care of Rochester technology from Alfred State, where he marine electronics for recreational and also was president and CEO of Consoli- received a President’s Medallion in 2010 commercial use. He also held leadership dated Container Co. LLC, executive vice Gauvin graduated from SUNY Buffalo in and an honorary doctorate in 2014. roles with Apple, HP, Seagate, Techni- president with Georgia-Pacific Corp. 1999 and has worked with CCOR since color and Bose. Jourlait earned an MBA and principal in charge of McKinsey and its inception in 1997. Over the past 20 Frank Hamlin III in international business from ESCP Eu- Co. Inc.’s Charlotte, N.C., operation. He years Gauvin has helped the company CEO and managing rope in France. received a B.S. in mechanical engineer- grow from a small business to an em- partner, LeChase ing from the University of Kentucky, an ployer of almost 700, with four offices in Construction Services Rufus Judson M.S. in finance from Boston College and Western New York. Gauvin became CEO CEO, The Pike Cos an MBA from Harvard University. in July 2018, following the retirement of Hamlin joined Canandai- Al Gauvin, his father and founder of the gua National in 2004 as a Judson serves as the CEO Edward Maier company. member of the board of directors. He is of The Pike Companies, a President and CEO, the fifth generation of the Hamlin family fifth generation construc- G.W. Lisk Co. Inc. Marisa Geitner to lead the company and is the great- tion business comprising President and CEO, great-grandson of Frank H. Hamlin, who two construction companies – The Pike Maier has led the company for more Heritage Christian was the first president of the bank in Company and LeCesse Construction than three years. Before that, he worked Services 1887. Prior to joining Canandaigua Na- Services. He is active in organizations at Harris Corp.’s RF Communications di- tional, Hamlin was a defense attorney for both within and outside the construc- vision in Rochester as vice president Before becoming CEO of more than a decade. He is a graduate of tion industry. Judson attended Union of technical operations. He previous- Heritage Christian Ser- Canandaigua Academy and received his College and holds a masters of business ly worked at Emerson Electric Co. for vices in 2013, Geitner spent more than B.A. from the University of Vermont and administration from the Simon Graduate more than two decades. 20 years at the agency working direct- his law degree from Albany Law School. School of Business Administration at the ly with people who have intellectual He serves on the board for Thompson University of Rochester. Faheem Masood and developmental disabilities. She has Health System and is a member of the President and CEO, ESL since led the launch of a new day pro- Ontario County Bar Association. Michael King Federal Credit Union gram model, created an organizational President and CEO, development department that today James Hammer Jewish Senior Life Masood became pres- supports more than 2,700 employees, President and CEO, ident and CEO of ESL and worked to build and open the agen- Hammer Packaging King served in Jewish Se- Federal Credit Union in cy’s Pieters Family Life Center. Geitner nior Life’s senior manage- March 2016, having served as president is a Nazareth College alumna, earning Hammer is the fourth-gen- ment for 10 years before and chief operating officer since 2012. a bachelor’s degree in education and a eration owner of Hammer becoming CEO, and he has served in In that role, he directed the personal master’s degree in speech and language Packaging. Since Hammer a number of leadership roles in the se- banking, business banking and wealth pathology. She has been recognized by became president, he has grown the nior services profession. He serves as management lines of business. Faheem the Rochester Business Alliance’s Wom- business to over $120 million and 500 a board member for the Association launched his career at ESL in 1991 as a en’s Council as an ATHENA honoree and employees at two facilities in Rochester. of Jewish Aging Services, Mary Cariola senior financial analyst and was later by the Rochester Business Journal as a Hammer has received numerous dis- Children’s Center and the Alzheimer’s named manager of financial planning Woman of Influence. tinctions including the Lewis Memorial Association of Rochester & Finger Lakes and analysis in 1994. He was appointed Lifetime Achievement Award, Power of Region. King also is a committee mem- president and chief operating officer of Denise Gonick Communication Award and the Herbert ber of the Skilled Nursing Cabinet for ESL Investment Services LLC in 1997 President and CEO, MVP Vanden Brul Entrepreneurial Award Leading Age New York. and named vice president of corporate Health Care from RIT. Hammer was also inducted product development three years lat- into the Rochester and New York Busi- Adrián Lachowski er. In 2003 he was promoted to senior After practicing public ness Halls of Fame and has received the CEO,North American vice president/marketplace director. sector labor law, Gonick Business Person of the Year award from Breweries Inc. Masood received a bachelor’s degree in joined MVP in 1995 as as- the Rochester Small Business Council. economics from Allegheny College and sociate counsel, later serving as general He was also honored with the Gaudete Named CEO of North an MBA from SUNY College at Buffalo. counsel, executive vice president and medal from St. Bonaventure University. American Breweries in Masood serves on the board of directors chief legal officer. She was appoint- Hammer currently serves on the boards February 2018, Lachows- of , United Way of ed president of operations in 2012 and of the James P. Wilmot Cancer Institute, ki started with FIFCO in 2013 as general Greater Rochester, the Greater Roch- president and CEO later that year. She Golisano Children’s Hospital, Rochester manager of the Central American beer ester Chamber of Commerce, Lifetime serves on boards including the Chemu- Chamber of Commerce, and Doyle Se- and flavored malt beverage business. Health Care Companies and its Roches- ng Canal Trust Co., the Business Coun- curity. Prior to joining FIFCO, Lachowski spent ter Regional Board, and the Community

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22 Rochester Business Journal RBJ 75 CEOs

Depository Institutions Advisory Council board of the Federal Reserve Bank of Prior to joining Gleason, he worked for was promoted to district executive di- of the Federal Reserve Bank. New York and of the Greater Rochester KPMG, the international public account- rector and vice president of operations Chamber of Commerce executive com- ing firm. Perrotti served on the board prior to assuming his current position Daniel McCarthy mittee. of directors of Hardinge Inc. from 2003 in 1998. Romell began his profession- President and CEO, to 2016, most recently as chairman. He al career in the YMCA as the assistant Frontier Communications David Munson Jr. also participates in a variety of profes- director of Youth and Family Services Corp. President, Rochester sional and trade organizations. He has at the Springfield Metropolitan YMCA. Institute of Technology an MBA from the Simon School of Busi- He earned a master’s degree from McCarthy was appointed ness Administration at the University of Springfield College. Romell is current- CEO of Frontier in April Munson became the 10th Rochester, a B.S. degree from Rochester ly a member of the Council of Agency 2015 and has been a member of Fron- president of Rochester Institute of Technology and was a CPA Executives and serves on the board of tier’s board of directors since 2014. Institute of Technology in in New York State. the Eugenio Maria de Hostos Charter Since joining the company in 1990, he 2017. He has 38 years of experience in School. held positions of increasing responsibili- higher education, which includes serv- Brett Ponton ty in Frontier’s operations and corporate ing as dean of engineering at the Univer- President and CEO, Gerard Rooney headquarters and was named president sity Michigan from 2006 to 2016. Before Monro Inc. President, St. John Fisher and chief operating officer in 2012. Mc- coming to Michigan to chair the depart- College Carthy earned a bachelor’s degree in ment of electrical engineering and com- Brett Ponton came to marine engineering from the State Uni- puter science in 2003, Munson taught Monro on Aug. 1, 2017 as Rooney was named the versity of New York Maritime College at for 24 years at the University of Illinois. president, succeeding seventh president of St. Fort Schuyler, and an M.B.A. from the His teaching and research interests are John Van Heel as CEO on Oct. 1, after John Fisher College in Oc- University of Phoenix. in the area of signal and image process- more than 20 years of experience as tober 2015. He received his undergrad- ing, currently focusing on radar imag- a senior executive in the automotive uate degree in sociology at Villanova Michael McRae ing and computer tomography. Munson services industry. Most recently, he University, a master’s degree in educa- President and CEO, St. earned a B.S. degree in electrical engi- served as president and CEO of Amer- tional administration and super-vision at Ann’s Community neering (with distinction) from the Uni- ican Driveline Systems Inc. from 2013 Fairfield University, a doctoral degree versity of Delaware and M.S., M.A. and to 2017, and as president and CEO from the Department of Educational McRae came to St. Ann’s Ph.D. degrees in electrical engineering Heartland Automotive Services Inc., the Leadership and Policy, Higher Educa- in 2010 as senior vice from Princeton University. largest operator of Jiffy Lube stores in tion Program at SUNY Buffalo and a president and adminis- North America, from 2009 to 2013. Ear- certificate in higher education leader- trator. In 2014 he became the organiza- Bill Newlands lier in his career, Ponton also served in a ship from the Harvard University Grad- tion’s third president and CEO. He has President and CEO, variety of roles during an 18-year tenure uate School of Education. Rooney is a more than 30 years of experience in Constellation Brands Inc at The Goodyear Tire & Rubber Co. Pon- member of the board of McQuaid Jesuit health care, including nine years as ad- ton graduated from the University of High School, the Holy Sepulchre Ceme- ministrator at Catholic Health in Buffalo. Newlands joined Constel- Nebraska with a degree in finance. tery, the Greater Rochester Chamber of McRae currently serves on the boards of lation in 2015 as executive Commerce and ABVI/Goodwill. In addi- UR Homecare, Brothers of Mercy, Pandi- vice president and chief Deana Porterfield tion, he is a member of the board of the on Healthcare and Common Ground. He growth officer. In 2016, his role expand- President, Roberts Commission on Independent Colleges & earned a bachelor of science in geron- ed to include leadership of the Wine + Wesleyan College and Universities in New York and the Nation- tology from SUNY Buffalo in 1988 and Spirits Division. In 2017 he became the Northeastern Seminary al Research Center for College & Univer- a master of science in human services company’s chief operating officer and in sity Admissions. from SUNY College at Buffalo in 1993. 2018 his role expanded to include pres- Porterfield became pres- ident. Newlands came to Constellation ident of Roberts Wesley- Charles Runyon Martin Miskell after 20 years of experience with wine an College and Northeastern Seminary President and CEO, Executive director, The and spirits companies, including Chan- in 2014. She previously served at Azusa St. John’s Arc of Livingston-Wyo- don Estates and Beam Inc. He has an Pacific University and Azusa Pacific On- ming MBA from Harvard Business School and line University for more than 24 years in Runyon has led St. John’s graduated from the Wharton School of various roles. She earned a doctorate in since 2001, after serving Miskell joined The Arc of the University of Pennsylvania with a organizational leadership from the Uni- for eight years as execu- Livingston-Wyoming in B.S. in marketing and human relations. versity of La Verne in California and also tive vice president, chief operating of- 2002 as director of finance, became holds a master’s degree in organization- ficer and administrator. Honored in 2016 chief financial officer in 2007 and was Joseph Papa al management and a bachelor’s degree with a Healthcare Achievement Award promoted to executive director in 2015. Chairman and CEO, in music from Azusa Pacific University. in Management and LeadingAge NY’s Prior to joining The Arc, Miskell oversaw Bausch Health Cos. James W. Sanderson Award for Lead- all financial functions for Lew-Mark Bak- Loren Ranaletta ership, Runyon is a former chairman of ing (Archway Cookies) in Perry. Miskell Chairman and CEO of President and CEO, both the Rochester Area Association has served as a board member for com- Bausch Health Cos. (and Episcopal SeniorLife of Homes & Services to the Aging Inc. munity organizations including New York of its predecessor, Valeant Communities and the New York State LeadingAge As- State Parks and Recreation, the Genesee Pharmaceuticals International Inc.) since sociation. Runyon has a bachelor’s de- Valley Conservancy, Teresa House (hos- May 2016, Papa has more than 35 years Loren Ranaletta has led gree in business administration from St. pice), Association for the Preservation of of experience in the pharmaceutical, Episcopal SeniorLife Com- Bonaventure University. Geneseo. He graduated from SUNY Gen- health care and specialty pharmaceu- munities for the past 34 years. He is a eseo in 1986 with a B.A. in economics, tical industries. He was CEO of Perrigo native Rochesterian with a master’s de- Thomas Rutledge and received his MBA with a concentra- Co. from 2006 to 2016 and held prior gree in public health from the University Chairman and CEO, tion in accounting from Rochester Insti- executive positions at Cardinal Health, of Rochester School of Medicine. He has Charter Communications tute of Technology in 1993. Pharmacia, and Searl. Earlier in his ca- served in various leadership positions in Inc. reer, he served in a variety of gener- local, state, and national long-term care Martin Mucci al management, sales, marketing and organizations and on many community Prior to becoming CEO President and CEO, R&D positions during a 15-year career at boards. He is former chairman of Lead- of Charter in 2012, Rut- Paychex Inc. Novartis Pharmaceuticals (1983-1997). ingAge NY and the recipient of that or- ledge, a 40-year veteran of the indus- Papa is a past member of the UConn ganization’s James W. Sanderson Award try, served as chief operating officer of Mucci was named pres- Foundation board of directors and cur- in 1999 and its Lawrence E. Larson Me- Cablevision Systems. He began his ca- ident and CEO in 2010. rently serves on the Smith & Nephew morial Award in 2008; he was also hon- reer in 1977 at American Television and He joined the company in board of directors. Papa holds a B.S. in ored with the 1999 Chase Choice Award Communications, a predecessor of Time 2002 as senior vice president of opera- pharmacy from the University of Con- (Rochester Business Leadership). His Warner Cable, where he served in many tions. Before joining Paychex, Mucci was necticut and an MBA from Northwestern professional interests include public pol- different capacities, eventually becom- CEO of Frontier Telephone of Rochester University’s Kellogg Graduate School of icy, program evaluation and leadership ing president of the company. Rutledge and president of telephone operations Management. In 2012, he received an development. is the current chairman of the National for Frontier Communications, with re- honorary doctor of science degree from Cable and Telecommunications Associ- sponsibility for sales, operations, cus- the University of Connecticut School of George Romell ation (NCTA) and serves on the boards tomer service and financial performance Pharmacy. President and CEO, YMCA of CableLabs and C-SPAN. In 2011, he of Frontier’s 34 local telephone compa- of Greater Rochester received NCTA’s Vanguard Award for nies. Mucci holds a bachelor’s degree John Perrotti Distinguished Leadership, the cable in- in accounting from St. John Fisher Col- President and CEO, Currently in his 22st year dustry’s highest honor, and is a mem- lege and is past chairman of its board of Gleason Corp. as president and CEO ber of the Cable Hall of Fame and the trustees. He also has an MBA from the of the YMCA of Greater Broadcasting and Cable Hall of Fame. University of Rochester’s Simon Busi- Perrotti joined Gleason in Rochester, Romell joined the YMCA of He received a B.A. in economics from ness School. Mucci is a member of the 1986 and became pres- Greater Rochester as executive direc- California University in California, Penn- Upstate New York regional advisory ident and CEO in 2005. tor of the Southeast Branch in 1989 and sylvania in 1977.

RBJ

Rochester Business Journal 23 RBJ 75 CEOs

Ann Scheetz Windstream in December2014. He has from SUNY College at Geneseo and an a director with KeyBank Capital Markets Executive director, more than 20 years’ experience in the MBA from the Bittner School of Busi- for three years and held a number of Ontario ARC communications industry, most recently ness at St. John Fisher College. Wale be- leadership positions within KeyBank Na- serving as president of real estate invest- came the president and CEO of the Arc tional Association. Scheetz was named exec- ment trust operations at Windstream in 2008. She is chairwoman of the NYS- utive director of Ontario since October 2014 and as chief financial ARC Executive Directors Association and Louise Woerner ARC in 2012. She began officer from 2009 through September of NYSARC’s Collaborative of the Finger Chairwoman and CEO, her career at Ontario ARC 2014. Thomas joined Windstream as con- Lakes. She serves on the NYS Surrogate HCR Home Care in 1984 and developed an extensive troller following the spinoff from Alltel Decision Making Committee, and the background in all facets of the agency’s Corp. Before entering the communica- NYS OPWDD Provider Association Com- Woerner, founder of HCR core programs. Scheetz has served on tions industry, he was a senior auditor mittee. Home Care, received the the Finger Lakes Workforce Investment with Ernst & Young in the telecom prac- Distinguished Service Board, The Arc New York’s Collabora- tice. He holds a master’s degree in busi- Colleen Wegman Award from the Rochester Academy of tive of NY, the Person Centered Services ness administration from Wake Forest President and CEO, Weg- Medicine, entrepreneurial awards from Board, and as a member of the Executive University and a bachelor’s degree in ac- mans Food Markets Inc. President Ronald Reagan and Roches- Directors Association of The Arc New countancy from the University of Illinois. ter Institute of Technology and a Break- York. Wegman joined her fam- through Award from the International James Torgerson ily’s business in 1991, be- Transcultural Nursing Society. She was Jeff rey Schlarbaum CEO, Avangrid Inc. coming a store manager the first living woman inducted into the President and CEO, IEC in 1998. In 1997 she led the development Rochester Business Hall of Fame. Woern- Electronics Corp. Torgerson is a former of the Nature’s Marketplace department, er was the first non-nurse Fellow in the president and CEO of UIL and in 2001, was named senior vice pres- American Academy of Nursing and has Schlarbaum was appoint- Holdings Corp. and was ident of perishables. In 2005, Wegman written on nursing innovation and lead- ed president and CEO of named CEO of Avangrid was appointed president by her grand- ership. She served two terms on the Fed- IEC Electronics in Febru- after that company’s merger with Iber- father, the late Robert Wegman, and in eral Reserve Bank of New York, chaired ary 2015. From 2005 to 2013 Schlarbaum drola USA in December 2015. Prior to 2017 became president and CEO. Weg- the N.Y. Public Health Council, and cur- held a variety of roles at the company joining UIL Holdings, he served as pres- man has served on the board of directors rently serves on the board of the Amer- including president, executive vice presi- ident and CEO of Midwest Independent of the United Way and chaired the 2010 ican Academy of Nursing’s Institute for dent and president of contract manufac- Transmission System Operator Inc. He annual campaign. She holds a degree in Nursing Leadership. She holds an MBA turing, and vice president of sales and earned a bachelor’s degree in business sociology from the University of Colora- from the University of Chicago, a B.S. marketing. Prior to rejoining IEC Electron- administration and a degree in account- do and an MBA from the Simon Business from Trinity University, and an honorary ics, Schlarbaum was the chief operations ing from Cleveland State University. School at the University of Rochester. doctorate from Nazareth College. officer for LaserMax Inc. Schlarbaum has served in several executive management Bruce Van Saun Danny Wegman Robert Yates roles with various advanced electronics Chairman and CEO, Chairman, Wegmans Food Chairman and CEO, Ortho companies, including Plexus Corp and Citizens Financial Group Markets Inc. Clinical Diagnostics. Seagate Technologies. He currently sits Inc. on the board of directors for Lakeland Wegman joined his fami- Yates joined Ortho Clin- Industries. Schlarbaum holds an M.B.A Van Saun joined Citizens ly’s business in 1964, be- ical Diagnostics in 2014 from Pepperdine University. Financial Group in October coming a store manager as chief operating officer, 2013 and led the company to a successful in 1969. He was named also serving as president and executive Sankar Sewnauth in September 2014 president in 1976 and in 2017 became advisor on strategy, partnerships and President and CEO, CDS and full independence from prior parent chairman, a title previously held by his M&A transactions, and as a member of Life Transitions company RBS in October 2015. He has father, the late Robert Wegman. He is the board of directors. Before joining more than 30 years of financial services a member of the University of Rochester Ortho, Yates was president and CEO Sewnauth began his ca- experience. From 1997 to 2008, Van board of trustees. In 2008, Ethisphere of EMD/Merck Millipore, Merck KGaA’s reer working for people Saun held a number of senior positions magazine named Wegman to its list of global life science division. Earlier in his with intellectual and devel- with Bank of New York and later Bank the “100 Most Influential People in Busi- career he spent 23 years with Roche Di- opmental disabilities as a direct support of New York Mellon. Earlier in his career, ness Ethics.” Wegman graduated from agnostics in a range of senior executive professional and has held leadership po- he held senior positions with Deutsche Harvard University with a degree in eco- positions across a variety of business sitions at CDS Life Transitions since join- Bank, Wasserstein Perella Group and nomics. segments, functions and geographies, ing the agency in 1989. He is responsible Kidder Peabody & Co. Van Saun is cur- overseeing product and portfolio devel- for the overall strategic vision, growth, rently a director of Moody’s Corp., sits Albert White III opment, global marketing, and business leadership and administration of more on the Federal Reserve Bank of Boston President and CEO, strategy and development. than 750 people employed across 22 board, and is a board member for the The Cooper Companies New York counties. Sewnauth received Bank Policy Institute. He is also a board Inc. Karen Zandi his B.A. in psychology from MidAmerica member of the Partnership for Rhode Is- Before being named pres- President and CEO, Mary Nazarene College and his M.A. in pub- land and Jobs for Massachusetts. ident and CEO, in May, Cariola Children’s Center lic administration from SUNY College at 2018, Whitey served in a Brockport. Barbara Wale number of senior management roles, Karen Zandi has led Mary President and CEO, most recently executive vice president, Cariola Children’s Center Tony Thomas the Arc of Monroe County chief financial officer, chief strategy offi- since 2012. She is a board President and CEO, Wind- cer, and CEO of Cooper Medical Inc., the member for the New York State Coali- stream Corp Wale started her career at holding company for CooperSurgical. He tion of 853 Schools. A graduate of the the Arc of Monroe Coun- also served as vice president, investor re- University of Pittsburgh, the University Thomas was appoint- ty in 1978. She earned a lations from 2007 to 2013, and vice pres- of Edinburgh and the University of Penn- ed president and CEO of bachelor’s degree and a ident and treasurer from 2006 to 2012. sylvania, Zandi was previously executive master’s degree in speech pathology Prior to joining the company, White was director of the Hillside Children’s Center.

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