791
Adopted Report of the Lifestyle and Community Committee Meeting held Thursday 16 July 2020 at 1 pm
City of Gold Coast Council Chambers 135 Bundall Road Surfers Paradise
791st Council Meeting 28 July 2020 2 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
Index 791 Adopted Report Lifestyle and Community Committee Meeting Thursday 16 July 2020
Item Direct. File Page Subject
1 LC CM787/790/03/04(P1) 5 2020 Proposed Agenda Items for Lifestyle and Community Committee
2 LC FN334/375/02/08(P1) 8 2020-21 Local Area Works Program - Additions
3 LC CS431/437/08/01(P1) 16 Accessible and Inclusive City Action Plan 2020-2025
4 LC PN134051/16/-(P28) 52 Pizzey Park Masterplan 2020-2035
5# LC CS433/408/09(P1) 191 Commemorative plantings involving symbolic Lone Pine Trees
Closed Session
6# LC CS431/319/04(P4) 198 City Responses to Homelessness
7# LC CS431/310/10/2019(P1) 212 Safety Camera (CCTV) Network Program Update
8 LC PN161523/16(P1) 234 Proposal to Rename Park at 109 Newport Drive, Robina
General Business
9 DIV 2 PN127195 249 Installation of Shade Sail at Oxenford Park
# Officer’s recommendation changed at Committee Meeting
KEY: OCEO - Office of the Chief Executive Officer OCOO Office of the Chief Operating Officer EPE - Economy, Planning and Environment OS - Organisational Services LC - Lifestyle and Community TI - Transport and Infrastructure WW - Water and Waste
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ADOPTED AT COUNCIL 28 JULY 2020
RESOLUTION G20.0728.017 moved Cr Vorster seconded Cr Bayldon-Lumsden
That the Report of the Lifestyle and Community Committee Meeting of Thursday 16 July 2020, covered by Recommendations numbered LC20.0716.001 to LC20.0716.009, be adopted with the exception of:-
Recommendation Numbers LC20.0716.005 LC20.0716.006 and LC20.0716.007 which were specifically resolved.
ATTENDANCE
Cr H Vorster (Chairperson) Cr R Bayldon-Lumsden Cr D Gates Arrived at 1.09pm Cr C Caldwell Cr R La Castra Arrived at 1.03pm Cr G Tozer Cr G O’Neill
Cr W Owen-Jones Visitor Cr M Hammel Visitor Cr D Taylor Visitor Cr P C Young Visitor Cr B Patterson Visitor
Ms A Ewens Director Lifestyle and Community Ms B Denholder Manager Safe and Liveable Communities Mr R Jacobs Manager Parks and Recreational Services
APOLOGY / LEAVE OF ABSENCE
Nil
PRESENTATIONS
Item 3 : Accessible and Inclusive City Action Plan (AICAP) 2020-2025 Item 7 : Safety Camera Network (SCN) 791st Council Meeting 28 July 2020 4 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
The information below is extracted from the Procurement Policy and Contract Manual. Refer to the Procurement Policy and Contract Manual for complete details. Applying the Local Business Pricing Advantage If the best value pricing offer is from a Category A, B or C business (refer Table 1 below) then this offer is regarded as the most advantageous.
For contracts where quotations are sought (generally with an expected worth less than $250,000), if the best value pricing offer is from a Category D, E, F or G business, but a pricing offer from a Category A or B business is within:
• 30 per cent of the best value pricing offer for contracts less than $50,000 • 25 per cent of the best value pricing offer for contracts between $50,000 and $100,000 • 20 per cent of the best value pricing offer for contracts between $100,000 and $250,000. then the offer from the Category A or B business will be regarded as the most advantageous.
Invitations to offer (tenders) are generally utilised for contract greater than $250,000. For contracts where invitations to offer are utilised with an expected worth less than $1,000,000 per annum; if the best value pricing offer is from a Category D, E, F or G business, but a pricing offer from a Category A or B business is within 15 per cent of the best value pricing offer, then the offer from the Category A or B business will be regarded as the most advantageous.
Applying the Local Business Weightings Local Content Scoring A 15 per cent weighting related to the business locality will be included in Council’s capability scoring evaluation criteria, allocated as shown in Table 1 following.
Table 1 Category Score Description A 15% Developing or established Gold Coast business B Branch office on the Gold Coast directly employing a minimum of 10 12% FTEs (not contractors) C Branch office on the Gold Coast, established for a minimum of six 9% months, directly employing less than 10 FTEs (not contractors) D Adjacent local government (Logan, Scenic Rim, Redland or Tweed 4% Shire) business E 2% Queensland business F 1% Interstate business G 0% Overseas business
Gold Coast Awards Scoring A two per cent weighting related to Gold Coast Awards will be included in Council’s capability scoring evaluation criteria, allocated as shown in Table 2 following.
Table 2 Score Description A winner of the Gold Coast Business Excellence Award, Gold Coast Young 2% Entrepreneurs Award or Gold Coast Women in Business Award within the past 4 calendar years A winner of a monthly Gold Coast Business Award, or finalist in the Gold 1% Coast Young Entrepreneurs Awards or Gold Coast Women in Business Awards within the past 4 calendar years 0% All other businesses
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ITEM 1 LIFESTYLE AND COMMUNITY 2020 PROPOSED AGENDA ITEMS FOR THE LIFESTYLE AND COMMUNITY COMMITTEE CM787/790/03/04(P1)
2020
ITEM BRANCH ACTION/ PREVIOUS RESOLUTION
Lifestyle and Community Committee – All Meetings 2020 Proposed Agenda Items for the Lifestyle and Director’s Office Standing Item Community Committee 2019-20 Local Area Works Program – Additions Lifestyle Transport & Local Area Works Standing Item and Community Committee
792 Council Meeting – 25 August 2020 (1pm) Lifestyle and Community Committee – 13 August 2020
Response from the State Government regarding the Health & Regulatory Services remediation of former illegal drug laboratories
793 Council Meeting – 15 September 2020 (1pm) Lifestyle and Community Committee – 3 September 2020
Greenheart Parks & Recreational Services
Outdoor Dining Guides Health & Regulatory Services
Busking Permit Review Health & Regulatory Services
Gold Coast Sports Precinct Master Plan Community Venues & Services 791st Council Meeting 28 July 2020 6 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
ITEM 1 (Continued) 2020 PROPOSED AGENDA ITEMS FOR THE LIFESTYLE AND COMMUNITY COMMITTEE CM787/790/03/04(P1)
794 Council Meeting – 27 October 2020 (1pm) Lifestyle and Community Committee – 15 October 2020
Tourist Park Investment Plans Community Venues & Services
Cemeteries Generation report Community Venues & Services
Pimpama Sports Hub Operational Arrangements Community Venues & Services Assessing and Awarding Trials for Unsolicited Commercial Parks & Recreational Services Proposals in Public Open Spaces
Vessels Stored on Foreshores and Reserves Health & Regulatory Services
Managing mosquitoes, Bats and non-endemic birds Health & Regulatory Services
RECOMMENDATION
It is recommended that Council resolves as follows:
That the 2020 Proposed Agenda Items for the Lifestyle and Community Committee be noted.
Authorised by: Alison Ewens TRACKS REF: #76565802 Director Lifestyle and Community
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ITEM 1 (Continued) 2020 PROPOSED AGENDA ITEMS FOR THE LIFESTYLE AND COMMUNITY COMMITTEE CM787/790/03/04(P1)
COMMITTEE RECOMMENDATION LC20.0716.001 moved Cr Tozer seconded Cr Caldwell
That the 2020 Proposed Agenda Items for the Lifestyle and Community Committee be noted.
CARRIED
Cr Gates was absent for the vote.
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ITEM 2 LIFESTYLE AND COMMUNITY 2020-21 LOCAL AREA WORKS PROGRAM – ADDITIONS FN334/375/02/08(P1) Refer 4 page attachment
1 BASIS FOR CONFIDENTIALITY
1.1 I recommend that Attachments 2.2 to 2.4 of this report be considered in Closed Session pursuant to section 275 (1) of the Local Government Regulation 2012 for the reason that the matter involves the local government’s budget.
1.2 I recommend that Attachments 2.2 to 2.4 be deemed confidential documents in accordance with sections 171 (3) and 200 (5) of the Local Government Act 2009 and that the attachments remain confidential unless Council decides otherwise by resolution.
2 EXECUTIVE SUMMARY
Not Applicable.
3 PURPOSE OF REPORT
The purpose of this report is for Council to approve additions to the 2020-21 Local Area Works Program as detailed in Attachment 2.1.
4 PREVIOUS RESOLUTIONS
Not Applicable.
5 DISCUSSION
Councillors in conjunction with City officers have suggested that the projects in Attachment 2.1 be added to the 2020-21 Local Area Works Program.
6 ALIGNMENT TO THE CORPORATE PLAN, CORPORATE STRATEGIES AND OPERATIONAL PLAN
1.0 The best place to live and visit. 1.1 Our city provides a choice of liveable places We can choose diverse lifestyle and housing options from rural to city living.
2.0 Prosperity built on a strong diverse economy 2.3 We have infrastructure that supports productivity and growth. We have connected and vibrant economic precincts.
3.0 People contribute to a strong community spirit 3.6 We are an active community We enjoy the city and its enviable climate.
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ITEM 2 (Continued) 2020-21 LOCAL AREA WORKS PROGRAM – ADDITIONS FN334/375/02/08(P1)
7 FUNDING AND RESOURCING REQUIREMENTS
Funds are available within the various Local Area Works allocations to carry out the works as indicated in Attachment 2.1 within the 2020-21 financial year. In the case of the Local Area Works Program – Additions, details of the additional annual operational/maintenance costs, estimated new/upgrade and renewal costs and estimated useful life of the new assets created are shown in Attachment 2.1.
The new/upgrade cost is the cost to create or upgrade the asset.
The renewal cost is the cost to renew the asset in today’s dollars and includes disposal costs and design costs as required at the end of the asset’s estimated useful life. The works proposed in this report will be maintained and operated using WOC maintenance budgets unless otherwise specified. Budget submissions will therefore be lodged during future budget deliberations to cover maintenance and operational costs. These assets will be included in the relevant Asset Management Plans.
8 RISK MANAGEMENT
Transport and Infrastructure’s risk in terms of project development and delivery is mitigated by the risk management procedure 6-3 which is aligned with the Risk Management Standards AS/NZS 31000:2018.
Lifestyle and Community Services’ risk in the terms of project development and delivery is mitigated by undertaking risk assessments (including consequence and likelihood assessments and mitigation actions) as part of project planning and execution.
9 STATUTORY MATTERS
Not Applicable.
10 COUNCIL POLICIES
The policy applicable to the inclusion of Local Area Works projects listed for endorsement by Council is the Local Area Works and Services Program Policy (iSPOT #22891397) and the Community Grants Policy.
11 DELEGATIONS
Not Applicable.
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ITEM 2 (Continued) 2020-21 LOCAL AREA WORKS PROGRAM – ADDITIONS FN334/375/02/08(P1)
12 COORDINATION & CONSULTATION
Name and Title of the Directorate or Is the Stakeholder Satisfied Stakeholder Consulted Organisation With Content of Report and Recommendations (Yes/No) (comment as appropriate) Jim Roberts, Lifestyle and Yes Senior Parks Project Officer Community Jon McIlveen, Lifestyle and Yes Parks Development Officer Community
13 STAKEHOLDER IMPACTS
The community, ratepayers and visitors to the Gold Coast will benefit from the new and improved facilities funded from the Local Area Works Program as listed in Attachment 1.
14 TIMING
Projects listed with “TBA” will be added to the Local Area Works Program once formally approved by Council and included in Design/Construction Programs for implementation in conjunction with other priority works contained in the City’s Capital Works Program.
15 CONCLUSION
The proposed additions to the Local Area Works and Services Program as suggested by divisional councillors in conjunction with City officers are listed in Attachment 2.1. It is recommended that Council approve the additions in order that they can be delivered as soon as practicable.
16 RECOMMENDATION
It is recommended that Council resolves as follows:
1 That the additions listed in Attachment 2.1 be approved for the 2020-21 Local Area Works Program.
2 That Attachments 2.2 to 2.4 be deemed confidential documents in accordance with sections 171 (3) and 200 (5) of the Local Government Act 2009 and that Attachment 2.2 to 2.5 remain confidential unless Council decides otherwise by resolution.
Author: Authorised by: Garry Ellis Alison Ewens Program Coordinator Project Management Unit Director Lifestyle and Community 22 June 2020 Tracks Ref: 76828469
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ITEM 2 (Continued) 2020-21 LOCAL AREA WORKS PROGRAM – ADDITIONS FN334/375/02/08(P1)
COMMITTEE RECOMMENDATION LC20.0716.002 moved Cr Tozer seconded Cr Caldwell
1 That the additions listed in Attachment 2.1 be approved for the 2020-21 Local Area Works Program.
2 That Attachments 2.2 to 2.4 be deemed confidential documents in accordance with sections 171 (3) and 200 (5) of the Local Government Act 2009 and that Attachment 2.2 to 2.4 remain confidential unless Council decides otherwise by resolution.
CARRIED
Cr Gates was absent for the vote. 791st Council Meeting 28 July 2020 12 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
ATTACHMENT 2.1
LIFESTYLE AND COMMUNITY – ADDITIONS Lin Contact Div Project No Location and / or Description Proposed Additional Estimate Future e # Officer Recipient Local Area Annual Useful Renewal Organisation Works Operations & Life Costs Allocation Maintenance Years New / Costs Upgrade. $ Preliminary Estimated Capital costs $ 1 J. Roberts 4 28514 Quota Park, Biggera Increase the initial allocation for project 200,000 20,000 10 250,000 (CR330654) Waters #28514, Upgrade Quota Park Biggera Waters by $200,000 from $50,000 to $250,000 FY20/21. A further contribution of $100,000 is proposed in FY21/22 towards the upgrade of the playground 2 J. McIlveen 6 28806 Ned Twohill Increase the initial allocation for project 40,000 1,000 7 43,000 (CR470777) Equestrian Park, #28806, Shade structure over Southport playground area by $40,000 from $3,000 to $43,000 following the completion of the soil testing and design 3 J. Roberts 12 27205 Pizzey Park, Miami Increase the allocation of Project 50,000 750 7 200,000 (CR268450) #27205 for the Pizzey Park Skate Park upgrade by $50,000 from $150,000 to $200,000 as a further contribution Sub Total 21,750 Cumulative 21,750 Total
* Cumulative total is the total value of the additional annual operational maintenance costs for local area works funded Community assets submitted to Council for notation for the 2020-21 financial year as at the date of this report. 791st Council Meeting 28 July 2020 13 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
Redacted Attachment 2.2-2.4 - pages 13-15 791st Council Meeting 28 July 2020 16 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
ITEM 3 SAFE AND LIVEABLE COMMUNITIES ACCESSIBLE AND INCLUSIVE CITY ACTION PLAN 2020-2025 CS431/437/08/01 Refer attachment: 1 – Accessible and Inclusive City Action Plan 2020-2025
1 BASIS FOR CONFIDENTIALITY
Not Applicable.
2 EXECUTIVE SUMMARY
Not Applicable.
3 PURPOSE OF REPORT
The purpose of this report is to provide an update following community engagement on the City’s draft Accessible and Inclusive City Action Plan (AICAP) 2020-2025, and to present the final new AICAP (attachment 1) for endorsement to proceed to implementation, and registration with the Australian Human Rights Commission (AHRC).
4 PREVIOUS RESOLUTIONS
Ex Minute G19.1011.007:
1. That Council note the achievements of the City’s inaugural Accessible and Inclusive City Action Plan 2014-2019. 2. That Council endorse the draft Accessible and Inclusive City Action Plan 2020-2025 to proceed to public consultation. 3. That Council endorse the draft Accessible and Inclusive City Action Plan 2020-2025 being finalised and implemented following public consultation, provided there are no significant changes to the Plan and/or proposed actions.
5 DISCUSSION
The need for an AICAP
Providing equitable access to City of Gold Coast (City) information, infrastructure, initiatives, programs, public places and transport is important for everyone, but particularly people with disabilities and seniors, who often encounter barriers to participating in community life. The city already has a high number of residents with disability, and an ageing population, so it is important that we plan for the needs of our population now, to ensure everyone is included, and to avoid potential discrimination.
Disability discrimination complaints currently account for the highest volume of complaints to the Australian Human Rights Commission (AHRC) (44 per cent in 2018-19).
Antidiscrimination legislation outlines Council’s legislative responsibility to provide equitable access and to avoid direct or indirect discrimination. Local governments are encouraged to develop disability action plans to improve access across all Council operations and there are currently more than 190 local governments in Australia with access and inclusion plans registered with the AHRC (including our existing plan, Brisbane, Logan, Sunshine Coast and Ipswich). Our new AICAP will again be lodged with the AHRC, and may form part of the City’s defence in the event of a complaint under antidiscrimination legislation. 791st Council Meeting 28 July 2020 17 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
ITEM 3 (Continued) ACCESSIBLE AND INCLUSIVE CITY ACTION PLAN 2020-2025 CS431/437/08/01
The City is leading by example through the use of best practice, universal design principles in our planning and design processes. This results in buildings and facilities that enable everyone to participate in community life, including economic, social, educational and recreational opportunities. Best practice accessibility also makes good business sense and strengthens our reputation as an accessible tourism destination that welcomes everyone. Tourism Research Australia suggests that 14 per cent of the Australian population (an estimated 3.4 million people) has a need for accessible tourism experiences and services, for an overnight and/or day trip. Utilising best practice in our planning and design enables us to capitalise on this accessible tourism market, and realise the benefits associated with tourism for local businesses. It also maximises the investment we make in our assets, buildings and infrastructure, and futureproofs our infrastructure by reducing the need for expensive retrofitting or adaptation of buildings, and other assets in response to complaints, or changes in Australian Building Standards.
The AICAP enables us to: sustainably manage City resources and budget for buildings and other assets; reduce the risk of discrimination; and achieve our strategic objectives and vision of ‘a city where everyone is included’.
New AICAP 2020-2025
The new AICAP will deliver more than 100 actions, which have been grouped into five strategic outcomes.
1 Our community is inclusive – provide improved opportunities for people to get together and participate in community life, and remove barriers to participation 2 Our spaces and places are accessible for all – embed best practice accessibility into planning and design processes for new and renewal projects, and progressively improve the accessibility of current assets 3 Everyone can enjoy our Gold Coast lifestyle – provide inclusive opportunities for leisure and recreation, including arts and culture, our unique natural assets, major City events, and accessible tourism experiences and attractions 4 Everyone can connect with the City – encourage active participation in the City’s consultation processes, and improve all areas of communication and interaction 5 Our city benefits from a diverse and inclusive workforce – create a culture of inclusion, attract and retain a diverse workforce, and support Gold Coast social benefit businesses to provide more employment opportunities.
The new AICAP contains a broad range of actions to improve access to facilities, events, services, and recruitment processes, and training to enable City officers to deliver accessible and inclusive infrastructure, information, events and services. Many actions will integrate with our business as usual activities, and the vast majority can be funded through existing approved budgets.
Implementation of actions in the new AICAP will:
. build on, and promote, the progress we made through implementing the first AICAP (2014-2019) . ensure equitable access to City information, infrastructure, initiatives, programs, public places and transport is maintained and improved, where required . assist us to meet our legislative obligations under anti-discrimination legislation . reduce the risk of complaints 791st Council Meeting 28 July 2020 18 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
ITEM 3 (Continued) ACCESSIBLE AND INCLUSIVE CITY ACTION PLAN 2020-2025 CS431/437/08/01
. assist us to meet the needs of a future population with higher rates of disability . reduce the need for costly retrofit and modification of assets . assist us to attract major events and accessible tourism.
Community engagement on the draft AICAP
Following extensive internal consultation with City staff, community engagement on the draft AICAP 2020-2025 took place from November 2019 to February 2020. Highlights from engagement include:
. 184 survey responses from City staff . 331,470 people reached through radio . 323 responses were received as part of community engagement . 235 people engaged with the Have Your Say survey . 51 people attended a community forum or focus group . 37 people submitted feedback online, in person, by phone, SMS and email.
During community engagement, community members were asked if the draft AICAP and implementation actions would improve access and inclusion for people with disability. The majority of people said that they believed the plan would improve access and inclusion. The findings showed strong community support for the draft AICAP and actions proposed.
The sentiments in the direct quotes received below, illustrate strong support for the draft AICAP:
. “It is wonderful to see a progressive council actively pushing the limits in this area to make our Gold Coast community a truly inclusive one” . “Great vision for disabled people and their carers - all families need access to the facilities to enjoy and share activities” . “Please keep working to include people with a disability in our city. This work benefits everyone” . “Access for all!! So important” . “Satisfied on the whole. This council is always improving” . “As our population ages, this will be an important factor for Gold Coast residents and visitors” . “Keep it up! Great to see accessibility is taking a forefront” . “The City of Gold Coast is making a positive effort and impact and striving to improve accessibility in our city” . “In most areas, I think the Gold Coast Council are doing an excellent job” . “I love this initiative”.
Changes to the new AICAP following community engagement
The vast majority of feedback and requests received during engagement will be addressed by actions that were already proposed in the draft AICAP and ongoing business as usual activities. In addition, five new actions have been developed and included in the new AICAP to address issues identified by the community.
The five new actions are:
1 Progressively provide accessible equipment at City Aquatic Centres in response to feedback from the community. For example, aquatic chairs, hoists and change tables. 791st Council Meeting 28 July 2020 19 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
ITEM 3 (Continued) ACCESSIBLE AND INCLUSIVE CITY ACTION PLAN 2020-2025 CS431/437/08/01
2 Audit pedestrian crossings throughout the city and plan upgrades as required, to ensure compliance with current Australian Standards. 3 Develop a program of works to review and upgrade existing accessible car parking spaces at community facilities and plan to provide additional (more than minimum compliance) accessible bays at new community facilities. 4 Provide Auslan interpreters at key City events and promote this availability. 5 Continue to provide a range of service channels for people to contact the City, including phone, post, email, online and in-person options, and deliver new service channels such as web chat options.
The commencement dates for ten actions in the new AICAP have been delayed due to COVID-19. All actions are still programmed to be completed over the duration of the plan.
6 ALIGNMENT TO THE CORPORATE PLAN, CORPORATE STRATEGIES AND OPERATIONAL PLAN
Corporate Plan
Theme 3 People contribute to a strong community spirit Outcome 3.3 Our community is inclusive and supportive Key program of work Develop and implement the Accessible and Inclusive City Action Plan 2014-19 to help make the city a better place to live and visit for people of all ages and abilities.
7 FUNDING AND RESOURCING REQUIREMENTS
Budget/Funding Considerations
The majority of new AICAP actions will be funded from existing business area budgets. However, it is anticipated that new funding of approximately $3.5million will be required over the duration of the plan.
A summary of new funding required per annum is provided in the table below. This includes funding of $268,000 for the five new actions. Requests for new funding will be submitted to Council for further consideration as part of the respective annual budget process.
2020-2021 2021-2022 2022-2023 2023-2024 2024-2025 New funding $172,000 $784,000 $654,000 $1,287,000 $592,000 required Total $3,489,000
8 RISK MANAGEMENT
Corporate risk . CO000443 – Socially isolated residents, resulting in low resilience and poor ability to withstand threats to health and wellbeing.
Lifestyle & Community Directorate risk . CO000445 – Some City facilities are not compliant with disability legislation and relevant standards resulting in the provision of infrastructure that is not accessible. 791st Council Meeting 28 July 2020 20 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
ITEM 3 (Continued) ACCESSIBLE AND INCLUSIVE CITY ACTION PLAN 2020-2025 CS431/437/08/01
9 STATUTORY MATTERS
The City has a legislative responsibility to provide equitable access to Council goods, services and facilities, and to prevent discrimination under various Commonwealth and Queensland legislation and Australian Disability Standards. These include the:
. Disability Discrimination Act 1992 (Cth) (DDA) . Age Discrimination Act 2004 (Cth) . Queensland Anti-Discrimination Act 1991 (Qld) . Human Rights Act 2019 (Qld) . Disability (Access to Premises – Buildings) Standards 2010 (Premises Standards) . Disability Standards for Accessible Public Transport 2002 (DSAPT).
The purpose of these Acts and Standards is: to eliminate discrimination against people with disability; to ensure that people with disability have the same rights to equality, and; to promote recognition and acceptance of the principle that people with disability have the same fundamental rights as the rest of the community.
Our role is also governed by the Local Government Act 2009 (Qld) and the principles that underpin this Act, including:
. transparent and effective processes, and decision-making in the public interest; . sustainable development and management of assets and infrastructure, and delivery of effective services; . democratic representation, social inclusion and meaningful community engagement . good governance of, and by, local government; . ethical and legal behaviour of councillors and local government employees.
10 COUNCIL POLICIES
The new AICAP is consistent with the intent of the City’s Equitable Access Policy.
11 DELEGATIONS
Not Applicable.
12 COORDINATION & CONSULTATION
The new AICAP represents a whole-of-City approach to improving access and inclusion for people with disability. Actions were developed in collaboration with 23 branches across all seven City directorates. All City staff were invited to participate in a survey to determine how the City can continue to remove barriers for employees and customers with disability.
Community engagement was held between November 2019 and February 2020, consisting of: . surveys (online and hard-copy) . community forums and focus groups . online, phone, SMS, and email options. 791st Council Meeting 28 July 2020 21 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
ITEM 3 (Continued) ACCESSIBLE AND INCLUSIVE CITY ACTION PLAN 2020-2025 CS431/437/08/01
13 STAKEHOLDER IMPACTS
External / Community Stakeholder Impacts
The new AICAP will have the following positive external community outcomes:
. City information, infrastructure, initiatives, programs, public places and transport that everyone can access . a strong sense of inclusion in the city and more opportunities to participate in community life, including accessible events, pedestrian connections and public transport . inclusive community engagement processes . improved employment opportunities for Gold Coasters with disability (e.g. through initiatives such as social procurement) . interaction with customers of all ages and abilities in a range of ways that are accessible and inclusive to them.
Internal (Organisational) Stakeholder Impacts
The new AICAP will provide the following benefits for internal stakeholders:
. improve skills and confidence of staff in welcoming customers of all ages and abilities . enhance City reputation . improve sustainability planning . reduce costs associated with retrofitting and modifying assets for accessibility . improve ability to respond to access requests from the community . reduce risk of complaints under antidiscrimination legislation.
14 TIMING
Subject to adoption by Council, the new AICAP will be implemented from 2020-2025 and submitted to the AHRC for registration.
15 CONCLUSION
This report provides an update following community engagement on the City’s draft Accessible and Inclusive City Action Plan (AICAP) 2020-2025, and presents the new AICAP (Attachment 1), including five new actions resulting from feedback during community engagement.
Feedback from community engagement shows strong support for the new AICAP and the actions that we will undertake to create an accessible and inclusive city.
The vision for the new AICAP is ‘a city where everyone’s included’.
Implementing the actions in the new AICAP will assist us to:
. meet the needs of a growing and ageing population . reduce the risk of complaints under antidiscrimination legislation . deliver infrastructure and services that are accessible and inclusive for all
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ITEM 3 (Continued) ACCESSIBLE AND INCLUSIVE CITY ACTION PLAN 2020-2025 CS431/437/08/01
. continue to attract major events, visitors and skilled employees with disability . enable everyone to participate in our enviable Gold Coast lifestyle.
The majority of actions in the new AICAP will be funded from existing business area budgets. An estimated $3.5 million of new funding will be required over the duration of the plan. All new budget proposals will be submitted to Council for consideration as part of the annual budget process.
Subject to adoption by Council, the new AICAP will be implemented from 2020-2025 and submitted to the Australian Human Rights Commission (AHRC) for registration.
The AICAP will be made available in a range of accessible online formats, including MS Word, accessible PDF and Easy English. Printed and Braille copies will be made available upon request.
16 RECOMMENDATION
It is recommended that Council resolves as follows:
1 That Council note the changes following community engagement and additional actions in the City’s new Accessible and Inclusive City Action Plan 2020-2025.
2 That Council endorse the new Accessible and Inclusive City Action Plan 2020-2025 to proceed to implementation and registration with the Australian Human Rights Commission (AHRC).
Author: Authorised by: Brooke Denholder Alison Ewens Manager Safe and Liveable Communities Director Lifestyle and Community 26 June 2020
TRACKS REF: 76247730
COMMITTEE RECOMMENDATION LC20.0716.003 moved Cr Tozer seconded Cr Caldwell
1 That Council note the changes following community engagement and additional actions in the City’s new Accessible and Inclusive City Action Plan 2020-2025.
2 That Council endorse the new Accessible and Inclusive City Action Plan 2020- 2025 to proceed to implementation and registration with the Australian Human Rights Commission (AHRC).
CARRIED
Cr Gates was absent for the vote. 791st Council Meeting 28 July 2020 23 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
ATTACHMENT 3.1 Accessible and Inclusive City Action Plan 2020–2025 791st Council Meeting 28 July 2020 24 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
Acknowledgement of Country
Council of the City of Gold Coast (City) respectfully acknowledges the Yugambeh (You-Gum-Bear) people, the Traditional Owners of the lands on which we live, work and visit. We pay our respects to their Elders past and present, and all Aboriginal and Torres Strait Islander Peoples here today.
Front cover image: Beach matting, Burleigh Beach This page: Participants de-briefing, 2019 South Stradbroke Island Indigenous Artist Camp
111 791st Council Meeting 28 July 2020 25 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
Contents
Mayor’s foreword 4 Outcome 3: Chief Executive Officer’s message 5 Everyone can enjoy our Gold Coast What is disability? 6 LIFESTYLE 24 Role of local government 7 What we are doing 25 Gold Coast context 8- What we will do 27 Our story so far 9 Key achievements 2014–2019 9 Outcome 4: About this plan 10 Everyone can CONNECT with the City 28 Community consultation 12 What we are doing 29 What you said about the plan overall 13 What we will do 31 What we are doing well 14 How we can improve 15 Outcome 5: Our city benefits from a diverse and Outcome 1: inclusive WORKFORCE 32 Our COMMUNITY is inclusive 16 What we are doing 33 What we are doing 17 What we will do 35 What we will do 19 Appendix A: Implementation actions 37 Outcome 2: Our SPACES AND PLACES Appendix B: Legislation and are accessible for all 20 supporting frameworks 52 What we are doing 21 What we will do 23 Appendix C: References 53
Image left: ‘Hurihuri’ commissioned by Festival 2018 Gold Coast Commonwealth Games Directed by Malia Johnston from Movement Of The Human Artists: Rodney Bell and Brydie Colquhoun Photography: Ray Cash
2 Accessible and Inclusive City Action Plan 2020–2025 3 791st Council Meeting 28 July 2020 26 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report Beach matting and beach wheelchair, Burleigh Beach
Mayor’s foreword Chief Executive Officer’s message
The Gold Coast loves welcoming people and The Council Cab Service has provided more This Accessible and Inclusive City Action Plan Some of the actions we have identified include we work hard to ensure we include everybody. than 100,000 journeys in that time while 2020–2025 is our five year roadmap to ensure the delivery of best practice design, trialling beach access equipment is now available that the Gold Coast is a great place to live, new technologies and supporting Gold Coast Offering some of the best natural beauty in at 10 seaside locations. Nearly $7 million has work and visit for everyone. businesses in improving and promoting their the world and a stunning built environment been invested in new or improved public toilet accessible offerings. we want everyone, regardless of age or ability, We want an inclusive community, accessible facilities in parks, sports grounds and to experience the attractions that bring people spaces and places, a diverse and inclusive We also propose actions to advance the popular precincts. here from all over the world. workforce and accessible City information interests of people with disability, their families Our Special Needs Library collection has been and services. and carers across the Gold Coast. In 2014 we produced the first Accessible and enhanced and is proving very popular. We have Inclusive City Action Plan, and I want to say We have made some significant progress since We will also work to remove barriers to also partnered with RECHARGE Scheme™ to thank you to everyone who contributed. launching our first Accessible and Inclusive City community participation, protect the rights of provide designated, free-to-use power points Action Plan in 2014 and this refreshed plan all people and ensure that everyone has equal Since then we have been working to remove to safely recharge powered mobility devices. continues our focus. opportunity to enjoy our city’s enviable lifestyle. barriers and improve accessibility for all to It’s a good effort but we won’t stop pursuing City information, services and buildings. It entails a coordinated approach to improving Over the last five years we have achieved our goal of equal access for everyone. access to City information, infrastructure, much, however there is more to be done. Over the past five years we have made some This plan provides a blueprint for what we are programs, public places and transport. great progress, including preparation and going to do over the next five years to make distribution of mobility maps for four key Furthermore, it supports the delivery of our the Gold Coast more accessible and inclusive precincts, installation of 15 timed pedestrian Corporate Plan by outlining the specific actions for everyone – together we can make sure crossings and investing $8 million on improving we will undertake to create a more inclusive DALE DICKSON psm everyone’s included. parking bays and access for pedestrians. and supportive Gold Coast. Chief Executive Officer
TOM TATE be (unsw) Mayor
4 Accessible and Inclusive City Action Plan 2020–2025 5 791st Council Meeting 28 July 2020 27 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
What is disability? Role of local government
Disability is part of the human experience. Barriers can be: The roles, responsibilities and powers of the We recognise that as a local government we Most of us will experience physical, intellectual, City are governed by the Local Government have a responsibility to work to remove barriers Attitudinal. For example, making assumptions psychiatric, sensory, neurological and/or Act 2009 (Qld). The Principles that underpin to community participation, protect the rights about what activities or jobs people with cognitive disability at some stage in our lives – this Act are: of all people and ensure that everyone has disability can or cannot participate in. either personally, or in caring for a loved one. • transparent and effective processes, and equal opportunity to enjoy our city. We also Physical. For example, buildings, pathways, acknowledge the value of access and inclusion Disability can be visible or invisible, permanent decision-making in the public interest parks and open spaces that have not been in our communities. or temporary. designed or built to be accessible. • sustainable development and management The role of the City is also to: Our work to improve access and inclusion of assets and infrastructure, and delivery Social. For example, information not provided is underpinned by the social model of of effective services in an accessible format and communication disability. This model sees disability as the deliver City services and systems that exclude some people from • democratic representation, social inclusion result of interactions between people and the public infrastructure activities, events, programs or services. and meaningful community engagement environment and asserts that disability is not based on impairment or difference, but on • good governance of, and by, fund and support other organisations barriers within the environment. local government to deliver services • ethical and legal behaviour of councillors and local government employees. 1 regulate activities through local laws SNAPSHOT OF DISABILITY IN AUSTRALIA and other legislation The City has a responsibility to provide equitable access to Council goods, Over services and facilities, and to prevent partner with other levels of government, Disability discrimination discrimination under various Commonwealth agencies, organisations and individuals accounts for the highest and Queensland legislation and Disability volume of complaints Standards. These include the: to the Australian Human facilitate partnerships Rights Commission • Disability Discrimination Act 1992 between stakeholders 4.4 million (Cth) (DDA) people in Australia • Age Discrimination Act 2004 (Cth) advocate to decision-makers and 1 in 6 Australians have some form influencers to promote the interests of are affected by hearing loss of disability • Queensland Anti-Discrimination Act the community. 1991 (Qld) 45% • Human Rights Act 2019 (Qld) of Australians aged 16 to 85 years, Of people with disability • Disability (Access to Premises – Buildings) experience a mental Standards 2010 health condition • Disability Standards for Accessible Public during their lifetime Transport 2002 (DSAPT). 35.1% 28.1% women men aged 15 years and over avoid situations because of their disability
6 Accessible and Inclusive City Action Plan 2020–2025 7 791st Council Meeting 28 July 2020 28 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
Gold Coast context Our story so far
Disability affects one in five of us and The National Disability Insurance Scheme This plan builds on the success of our inaugural Accessible and Inclusive City Action accessibility will become increasingly (NDIS) is providing new opportunities for Plan 2014–2019, which was implemented in 2014 to improve access and inclusion important as our population increases, people with disability to participate in on the Gold Coast. and people live longer. community life, training and education, We are proud of the progress we’ve made and continue to work closely with other recreation and employment, and will increase Mirroring national trends, the Gold Coast is levels of government, community partners, residents and other agencies to create demand for new and improved technology, growing and ageing. By 2036, our resident a city where everyone’s included. accessible facilities, community spaces, population is expected to increase by more tourism experiences and services. than 250,000 people to 870,425 2 and the number of Gold Coast residents aged By working toward creating an inclusive Key achievements 2014 –19 65 years and over is expected to increase city now, we will be well placed to meet the to 173,869 people 3. needs of a growing and ageing population into the future. The likelihood of disability increases with age. Over 95,200 Gold Coast residents are aged 65 years and over 4 – of these, more than half have a disability 5. As life expectancy increases, our city’s seniors will continue to be active in their communities through work and volunteering, Changing Places Assistive and Pedestrian Beach Access leisure and recreation, and travel and tourism. toilet facilities adaptive equipment connections and Program at City facilities parking bays
DID YOU KNOW?
World-class Recharge Points Largest integrated accessible sports for mobility para-sports program and leisure facilities devices in Commonwealth Games history
AN OVER 20.1% ESTIMATED 44,800 3.4 million
of the city’s Gold Coast Australian domestic Assisted City’s Council Mobility maps Timed pedestrian population has residents provide unpaid tourists require bin service Cab Service crossings a disability 5 assistance to a person accessible tourism with disability 6 experiences and services 7
8 Accessible and Inclusive City Action Plan 2020–2025 9 791st Council Meeting 28 July 2020 29 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
About this plan
The vision for this plan is a city where everyone’s included.
The plan seeks to achieve this vision by implementing actions across the following five strategic outcomes:
COMMUNITY Our community is 1 inclusive
SPACES AND PLACES Our spaces and places are 2 accessible for all
LIFESTYLE Everyone can enjoy our 3 Gold Coast lifestyle
CONNECT Everyone can connect 4 with the City
WORKFORCE Our city benefits from a diverse 5 and inclusive workforce
A detailed list of actions is available in Appendix A: Implementation actions International Day of People with Disability, Broadwater Parklands
10 11 791st Council Meeting 28 July 2020 30 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
Community consultation What you said about the plan overall
The actions in this plan are based on feedback we received from the community. We want to thank everyone who provided input to this plan. Your contributions have “Keep it up! been instrumental and will underpin our Great to see accessibility ongoing work to implement this plan. “It is wonderful to see is taking a forefront.” “The City of Gold Coast a progressive council is making a positive effort This plan demonstrates our commitment to actively pushing the and impact and striving to an accessible and inclusive Gold Coast and provides a framework for us to achieve our limits in this area improve accessibility vision of a city where everyone’s included. to make our “Access for all!! in our city.” Gold Coast community So important. Quotes in this plan are from community a truly inclusive one.” members who provided feedback during consultation. “Great vision – all families “Please keep working to need access to facilities to include people with a enjoy and share activities.” disability in our city. This work benefits everyone.”
Seahorse Nippers, North Burleigh Beach
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What we are doing well How we can improve
You told us that our customer service centres, You told us that our new pathways, community centres and libraries deliver an pedestrian crossings and accessible “It can be difficult inclusive customer experience. parking bays are much better than our old to find information on You told us that many of our facilities and “The customer service ones, so we need to continue to upgrade the website.” services are accessible and improve the officers that I dealt with our older infrastructure. lifestyle and wellbeing of many residents were very helpful on You said that we need to improve and and visitors. all occasions.” upgrade infrastructure that supports people to get out and about in their “Some toilets need communities, especially playgrounds, pools ceiling hoists and change and community buildings like community beds for adults.” “The Special Needs Library centres and libraries. is awesome!!” You told us that we need to incorporate feedback from people with lived experience of disability in the planning and design phase “Please always include of our new infrastructure and upgrades. local individuals “The beach mat is and families that are great for my husband. You said that a lot of Gold Coast events living with a disability in He can finally access are not as accessible as they could be your planning.” the beach.” and information about accessibility of events is hard to find. You also said Auslan interpreters were needed at key events. You told us that information on our website “It seems as though the “Changing Places can be hard to find, and that you don’t council has all these are great.” always get an answer to a question or issue things going on but no you have submitted online. information on them.” You love our inclusive activities, programs and services but you told us that we need to “Friendly staff assist make it easier to find information about what people with disability is available. “Community involvement with anything.” in upgrades would You said that there aren’t enough accessible be beneficial.” parking bays and that there needs to be stronger enforcement of the misuse of these “Gold Coast libraries offer bays by non-permit holders. many great free services.” You told us that you want more public “Footpaths often stop toilets and change facilities that are randomly and there are accessible for everyone. limited crossovers.”
Special Needs Library collection, Nerang Library
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OUTCOME 1
What we are doing Painting activity, Nerang Library COMMUNITY We want everyone to feel a sense of belonging to our community and to be able to participate Our community is inclusive in community life. We provide a range of activities, discounts and services to support an inclusive Gold Coast community.
• Free or low cost activities and workshops at City Libraries, our Active & Healthy Program and NaturallyGC Program. • Pensioner rate concessions and rate deferral options are available to assist eligible residents with living costs. • Affordable transport to and from local shopping centres via the City’s Council Cab Service. • Assisted household bin service for residents unable to move their bins to and from the kerbside on collection day. • In-home library service delivering library items to people’s homes. • Discounted rates for not for profit organisations to run activities, events, programs and services in local community centres.
“There is a wealth of available and accessible services and programs on the Gold Coast.” Walk with me event, Active Pets
International Day of People with Disability, Broadwater Parklands
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OUTCOME 1 COMMUNITY
What we will do We will:
COUNCIL CAB SERVICE You told us we need to continue to provide fund and support arts and cultural the activities, discounts and services that opportunities within the city, for people of all you love, and to provide more opportunities We acknowledge that accessible transport options are crucial for community ages and abilities for all residents to come together with participation. The City’s Council Cab Service offers eligible seniors and people with their communities. disability an affordable transport option to and from their local shopping centre. partner with local businesses and event The service is available in more than 50 Gold Coast suburbs and averages 1,400 organisers to increase their awareness of journeys per month. Residents that use the service find it safer than other forms of access and inclusion transport and often form friendships with fellow passengers.
cityofgoldcoast.com.au/councilcab deliver disaster management responses that are appropriate for people with disability “The Gold Coast is – before, during and after a disaster such a vibrant, inclusive region with spectacular advocate for better accessible public “Council Cab is a great idea, scenery and natural transport services that assist people to it helps me and my friends to attractions. I love the safe move around the city safely and affordably get to the shopping centres spaces to swim and be and provides us much needed part of the community. facilitate more accessible and adaptable transport door to door. Many Sometimes it’s the simple housing options across the Gold Coast of my fellow users can’t walk things that enable us to too far so bus stops are a bit feel included and valued.” partner with people with lived experience of inconvenient for them. Council disability to inform the development of more Cab is a godsend for me.” inclusive activities and initiatives
fund and support local community, and sports and recreational groups to “Council Cabs are great – provide more inclusive facilities, programs makes it easy for me and services. to get a cab.”
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OUTCOME 2
What we are doing SPACES Accessibility of the physical environment can Active and Healthy, aqua aerobics have a significant impact on a person’s ability to participate fully and independently within their community, so we are working to ensure AND PLACES our spaces and places are universally designed and accessible for all. Our spaces and places are accessible for all • Improvements to urban bus stops including tactile ground surface indicators and better access for people using wheeled devices. • Best practice facilities, like Changing Places toilets with wider doorways, adjustable height change tables, ceiling tracking hoists and showers. • Improvements to the City’s pathway network through ongoing kerb ramp upgrades. • Prioritising accessibility upgrades to aquatic centres, including change rooms, warm water pools, ramp access and aquatic wheelchairs. • Obtaining advice from local community organisations, Accredited Access Consultants and residents to identify and remove barriers to and within City buildings, facilities and redevelopments.
• Installing new accessible park furniture, Gold Coast Oceanway – Tugun to Bilinga such as seating, drinking fountains and barbecues across the city.
“Libraries are excellent and easy to use. The Customer Service Centres are also conveniently placed and the staff are excellent.”
Burleigh Heads foreshore
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OUTCOME 2 SPACES AND PLACES
What we will do We will:
CHANGING PLACES TOILET FACILITIES You told us that our pathways, pedestrian deliver more Changing Places toilet facilities crossings, accessible parking bays, public in key locations across the city toilets and change facilities are improving, We know that standard accessible toilets do not meet the needs of everyone, but more needs to be done to make sure and that a lack of appropriate facilities can prevent individuals and families from they are accessible for everyone. partner with other levels of government to enjoying a day out. Since 2017, we have installed three new Changing Places plan and deliver access improvements to toilets and one adult-sized change room. We will continue to install more of these public transport infrastructure facilities to enable more residents and visitors to get out and enjoy our Gold Coast community with dignity and in safety. “Improvements are being deliver better pedestrian access, cityofgoldcoast.com.au/changingplaces made but still some kerbs including pathways, kerb ramps and are not flowing and easy pedestrian crossings to use for wheelchairs, walkers and prams.” deliver improved access within City parks and open spaces, and community buildings such as libraries and aquatic centres
“Some pool equipment is regulate the misuse of accessible Changing Places toilet facility, not great – need change parking bays Broadwater Parklands “The new Changing areas that are accessible and ramps into pools.” Places toilet facilities deliver more accessible parking bays as are awesome.” well as more parking options for carers
facilitate better accessibility and “Changing Places connections in Gold Coast streets and are great!” neighbourhoods
partner with families to improve play spaces and playground equipment so all children can play together.
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OUTCOME 3
What we are doing LIFESTYLE Participation in leisure and recreation activities Accessible cabin, Burleigh Heads Tourist Park is important for the health, wellbeing and Everyone can enjoy our Gold Coast lifestyle quality of life for residents and visitors. We are continuously delivering initiatives to ensure that everyone can access these opportunities and enjoy our unique Gold Coast lifestyle.
• More accessible holiday accommodation options at City Tourist Parks across the Gold Coast, including accessible cabins at Burleigh Heads, Broadwater, Main Beach and Jacobs Well. • Universally designed accessible beach showers, and change rooms in key locations. • Mobility maps to assist residents and visitors to plan their stay and move around the city safely. Maps are available for Broadbeach, Burleigh Heads, Southport CBD and Broadwater Parklands, and Surfers Paradise. • Increased support for arts and culture organisations to assist them to provide better access to their buildings and experiences. For example, a new passenger lift for the Royal Queensland Art Society, and new hearing technology for Home of the Arts (HOTA). Dr Suess exhibition, HOTA • More accessible sporting venues, such as the Gold Coast Sports and Leisure Centre, Runaway Bay Indoor Stadium, Gold Coast Aquatic Centre and the Coomera Indoor Sports Centre. “The beach has great • Partnering with local Surf Life Saving Clubs access now with the to deliver the City’s Beach Access Program, ramps to the water.” providing improved access to Gold Coast beaches for everyone.
Tree planting, Currumbin
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OUTCOME 3 LIFESTYLE
What we will do We will:
“So great that You love our Gold Coast lifestyle and BEACH ACCESS PROGRAM people with limited deliver better access at major City-led want more opportunities to experience a events and include information about access mobility can have the range of accessible and inclusive events In 2016, we partnered with Burleigh Heads opportunity to get in promotional material Mowbray Park Surf Life Saving Club to trial beach and entertainment, natural areas, tourism access equipment at Burleigh Beach. The trial was down on the sand and experiences and accommodation, and local partner with tourism agencies to improve an overwhelming success. Since then, the City has in the water. Thank sports and recreational activities. promotion of accessible tourism and build continued to partner with local organisations to you for providing us the capacity of operators provide improved access to Gold Coast beaches. the opportunity to The Beach Access Program continues to grow in experience the beach as popularity with residents, visitors, schools, service a family again.” facilitate local sports and recreation providers and nipper groups using the equipment opportunities that everyone can participate in throughout the surf patrol season. “More information about accessible tourism related deliver new accessible infrastructure at our cityofgoldcoast.com.au/beachaccess “The beach mats infrastructure and events beaches, natural areas and alongside are fantastic.” is needed for the city.” waterways including an accessible kayaking and canoeing platform
partner with event organisers for more Beach matting, Burleigh Beach “Would be good to have accessible events and to provide better more information on where information about accessibility at their events accessible facilities and parking are for events deliver new infrastructure that supports and accessible walking access to Gold Coast beaches and foreshores tracks and parking for the hinterland.” partner with local community organisations to enable everyone to have a beach experience
deliver an increase in the number of accessible cabins at City Tourist Parks and make information about accessible cabins easier to find on our website.
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OUTCOME 4
What we are doing CONNECT We want all residents to be able to have their City officers at a community market stall say on issues that matter to them. We are Everyone can connect with the City working to remove potential barriers to our engagement, communication and consultation processes to make it easier for everyone to connect with us.
• Our ongoing community engagement program encourages everyone to have their say on our city's future. Residents can opt to receive updates and invitations to participate in upcoming decisions or projects of interest. • A range of contact options are available, such as online, phone, mail and in-person so you can contact us however you choose. • Accessible communication options, such as the Translating and Interpreting Service and the National Relay Service are available. • We provide opportunities for face to face discussion and information sharing by hosting stalls at local community and City-led events. • Our information is available in accessible formats by request, including Auslan, large print, audio and Easy English. City information hub
“I use the Gold Coast reporting app. I have found it great with swift action and feedback from the Council. Great for reporting mobility hazards.”
Burleigh Heads foreshore Image left: Customer service, City of Gold Coast
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OUTCOME 4 CONNECT
What we will do We will:
CONTACTING US You want information about our activities, deliver upgrades to our website to make it services and plans to be easier to find online, easier for people to find information and for our forms to be easier to complete We provide mail, in-person, email, phone and online options so people can contact and submit online. You also said that we us in the way that is most accessible and convenient for them. In 2018 –19 alone, the need to continue to provide information in a deliver more information about the City received over 460,000 telephone calls, answered 156,000 emails, received more range of formats, including hard copy and accessibility of our buildings, open spaces, than 55,000 letters and had over 100,000 face to face interactions. In the same time to provide meaningful opportunities for you facilities, programs and services online and period, website sessions on our webpage reached 5.4 million. In response to growing to have your say on topics of interest and in hard copy demand and evolving community expectations, we are developing more ways for decisions that affect you. people to contact us – including piloting a webchat option called City Chat. facilitate opportunities for people with lived cityofgoldcoast.com.au/contactus experience of disability to provide input to our “Sometimes you go round plans and designs for relevant projects in circles on the website, especially when trying deliver a central point for online information to report issues, without Online City services about accessible activities, places and “When I contacted the City any success. Luckily the programs so residents can easily find what Officer, they returned my call customer service people on they are looking for almost immediately.” the phone are helpful.” deliver improvements to our online forms so they are easier to complete and submit, and provide contact options for assistance “The customer service “Some forms are complex with forms officers were very helpful and difficult to know if you on all occasions.” are completing correctly.” partner with leading agencies, such as Vision Australia to ensure that everyone can use our website and access our information. “Involve us in planning and decisions more to ensure things are being done right.”
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OUTCOME 5
What we are doing WORKFORCE Building an inclusive, diverse workforce • Information, including contacts and benefits everyone – employees, businesses resources, on welcoming customers and and our Gold Coast community. We engage colleagues with disability is given to all Our city benefits from a diverse with our employees and community partners new employees. and inclusive workforce to ensure that our workforce reflects the • We partner with community agencies to diversity of our community, and our social increase our capability as an accessible procurement activities aim to maximise and inclusive employer, and to share community benefit and provide more information about job vacancies and job employment opportunities for people who placement opportunities. may face barriers to workforce participation. • We support local initiatives and events • Training in access and inclusion is provided aimed at encouraging more employers to to City employees on an ongoing basis. become accessible and inclusive, and to • Technical training is provided to employees raise awareness of the benefits of a involved in planning, design and delivery of diverse workforce. infrastructure, information and services. Chief Executive Officer and City employee • We engage training providers with lived experience of disability to deliver our training, wherever possible. • We proactively seek social enterprises for specific contracts. “I had the pleasure of • Our recruitment and employment processes working on arts based projects and policies are specifically designed with Council and found the to attract a diverse workforce and we staff to be inclusive, as well provide ongoing learning and development as supportive.” opportunities to retain employees that acquire a disability or medical condition. • Staff that acquire a disability or medical condition are supported by our processes and policies when they return to work including workplace modifications and accessible, adaptive equipment and flexible work arrangements.
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OUTCOME 5 WORKFORCE
What we will do We will:
You told us that there needs to be more SOCIAL PROCUREMENT partner with people with lived experience of inclusive employment opportunities on the disability to develop and deliver training Gold Coast, and more disability awareness We recognise that the contracts we enter into about access and inclusion in our workforce. You also said we need can, and do have positive impacts for our Gold to continue to remove barriers to our Coast community, including more job opportunities “It’s great that I have employment processes. facilitate more employment opportunities for residents with lived experience of disability. opportunities to find across the Gold Coast by developing new Currently, City recycling services at resource work – keep it up.” and innovative social procurement initiatives recovery centres and waste transfer stations, as well as eWaste services are delivered by local disability organisation, Endeavour Foundation. partner with community organisations and Ground maintenance work at four key City suppliers to identify more opportunities for cemeteries is also currently provided by disability “Work with employment social enterprises, and support growth of enterprise, Aruma. agencies specialising our social enterprise sector in placing people cityofgoldcoast.com.au/socialprocurement with disability.” partner with disability agencies to attract skilled job candidates, and to make it easier for people with disability to apply for jobs with us “Training of staff in all City employee areas of disability.” deliver and promote workplace modifications and flexible work arrangements, to support employees with disability
deliver access and inclusion training to all staff to ensure we can confidently welcome customers and co-workers of all abilities.
34 Accessible and Inclusive City Action Plan 2020–2025 35 791st Council Meeting 28 July 2020 42 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report Appendix A: Implementation actions
Outcome 1: Our COMMUNITY is inclusive
1.1 1.4 1.7 Review the application Increase awareness and Advocate for the free form for Community Grants membership of the Special Gold Coast seniors bus travel (including Seniors Week and Needs Library initiative to include residents NAIDOC grants), to request Responsible: City Libraries who currently receive the that applicants address Complete: 2024–25 Disability Support Pension measures to ensure access Responsible: for people with disability to 1.5 Transport and Traffic their event or activity Continue to operate and Complete: 2024–25 Responsible: optimise the City’s Council Executive Services Cab service 1.8 Complete: 2021–22 Responsible: Provide parking permits to eligible registered carers 1.2 Transport and Traffic Complete: Ongoing to allow them to park in Review disaster management traffic areas for longer than planning and evacuation 1.6 the designated time while procedures to ensure they undertaking care work Extend the free Gold Coast are appropriate for people Responsible: with disability seniors bus travel initiative beyond June 2020 Transport and Traffic Responsible: Business and Complete: 2024–25 Program Management Responsible: Complete: 2024–25 Transport and Traffic 1.9 Complete: Ongoing Continue to offer eligible 1.3 residents pensioner rate Audit evacuation centres and concessions and rate deferral associated equipment to options subject to annual ensure they are accessible for Council endorsement people with disability Responsible: Responsible: Business and Revenue Services Program Management Complete: Ongoing Complete: 2024–25
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Outcome 1: Our COMMUNITY is inclusive
1.10 1.13 1.16 1.19 1.21 1.23 Trial live streaming or Ensure the City Plan facilitates Investigate opportunities to Promote arts and culture Provide a range of inclusive Provide accessibility checklists relay capability of key a range of housing types in expand the City’s assisted grant funding opportunities via imagery for business areas to Gold Coast businesses to City events, for example to urban areas where there is bin service, for example, to organisations and groups that to utilise in marketing and assist them to improve and aged care facilities access to local services include green waste bins work with artists with disability, communication materials promote their accessible Responsible: Office of Responsible: City Planning Responsible: Customer to increase opportunities Responsible: Corporate features. For example, Missed Innovation and Economy Complete: Ongoing Engagement Water and Waste for artists with disability Communication Business booklet currently Complete: 2024–25 Complete: 2024–25 to pursue their interests Complete: 2024–25 available on the City’s website 1.14 and career aspirations goldcoast.qld.gov.au/ 1.11 1.17 Responsible: Safe and 1.22 providing-better-access-to- Work with State Government, your-business-22214.html Review the City’s Land local housing service providers Trial an all-inclusive kids Liveable Communities Establish a community Development Guidelines to and industry to identify ways activity as part of the City’s Complete: Ongoing grant funding category for Responsible: Office of facilitate improved accessibility to improve the supply of Community Centres School incorporated not for profit Innovation and Economy in the city accessible and adaptable Holiday Program 1.20 community groups to apply Complete: Ongoing housing in the city Responsible: Safe and Include exhibitions by young for funds to make their Responsible: City Planning 1.24 Complete: 2022–23 Responsible: City Planning Liveable Communities artists with disability in the facilities, programs and Complete: Ongoing Complete: 2023–24 LevelUp studio space services more accessible Work with people with 1.12 Responsible: Safe and Responsible: disability to develop more 1.15 1.18 Liveable Communities Executive Services City Library initiatives and Provide Local Government programs for people with Conduct a review of the Complete: 2024–25 Complete: Ongoing Infrastructure Plan 2 (LGIP2) Conduct a review of the disability. For example, arts and culture grant funding population projections by Gold Coast Water incident story-telling with Auslan and program, including seeking age breakdown to support management framework to sensory story times the City’s planning for ensure accessibility issues feedback from artists with increased accessibility as the are considered disability, to identify any Responsible: City Libraries potential barriers for artists Complete: 2024–25 population ages Responsible: Customer with disability Responsible: City Planning Engagement Water and Waste Complete: Ongoing Complete: 2022–23 Responsible: Safe and Liveable Communities Complete: 2022–23
38 Accessible and Inclusive City Action Plan 2020–2025 39 791st Council Meeting 28 July 2020 44 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
Outcome 2: Our SPACES AND PLACES are accessible for all
2.1 2.4 2.7 2.10 2.13 2.15 Review and update the Ensure that parks and open Progressively audit City library Engage an accredited access Work to ensure that the ferry Identify options for installation Streetscape Design Guidelines spaces provided by the buildings to increase access consultant to audit City owned trial is compliant with Disability of hearing augmentation in all for improved public domain development industry to for people with disability accessible car parking bays, Standards for Accessible City customer service centres accessibility outcomes, the City (via infrastructure and dementia, including including Jubilee, Trickett and Public Transport 2002 by Responsible: including guidance on agreement) meet the wayfinding signage Mal Burke car parks upgrading City pontoons Customer Contact accessible street furniture, requirements of the Disability Responsible: City Libraries Responsible: Community and boarding ramps, and Complete: 2022–23 pathways, lighting and Discrimination Act 1992 Complete: 2024–25 Venues and Services providing training to ferry shaded areas Responsible: Parks and Complete: 2023–24 service operators 2.16 Responsible: Office of Recreational Services 2.8 Responsible: Continue to enhance the the City Architect Complete: Ongoing Progressively review existing 2.11 Transport and Traffic physical accessibility of Complete: 2023–24 City aquatic centres to Audit existing accessible Complete: 2023–24 City streets, public spaces 2.5 improve access to pools on street parking spaces and neighbourhoods as 2.2 Provide improved wayfinding and facilities. For example, and those at City community 2.14 part of the City’s Place Promote accessible and signage in major City include Changing Places facilities and recommend Provide temporary accessible Making Program inclusive design and planning park redevelopments toilets, accessible change upgrades and additional pedestrian paths of travel, Responsible: outcomes through City Responsible: Parks and spaces, recharge points for spaces as an alternative route, City Development Building Seminar sessions Recreational Services powered mobility devices, Responsible: when construction works Complete: Ongoing Responsible: Office of Complete: Ongoing accessible aqua play areas Transport and Traffic are undertaken by the City, the City Architect and wayfinding signage Complete: 2022–23 and provide information 2.17 about accessible paths of Complete: 2024–25 2.6 Responsible: Community Conduct an access audit of travel to residents prior to Review the City’s Land Venues and Services 2.12 the City’s waste and recycling commencement of works 2.3 Development Guidelines and Complete: 2024–25 Continue to partner with centres to identify opportunities Deliver new Changing Places Parks Design Guidelines and the State Government Responsible: to improve accessibility facilities in key locations, include provisions to improve 2.9 to plan and deliver Infrastructure Delivery for visitors and staff Complete: Ongoing including Robina City accessibility for everyone Incorporate universal design accessible public transport Responsible: Customer Parklands, Pimpama Sports Responsible: Parks and principles in the planning and services, improvements to Engagement Water and Waste Hub, HOTA Gallery, Paradise Recreational Services construction of new infrastructure, and connectivity Complete: 2024–25 Point and the All Abilities Complete: 2021–22 City cemeteries to bus stops Playground at Kurrawa Responsible: Community Responsible: Responsible: Parks and Venues and Services Transport and Traffic Recreational Services; Complete: 2024–25 Complete: Ongoing Community Venues and Services; Infrastructure Delivery Complete: 2024–25
40 Accessible and Inclusive City Action Plan 2020–2025 41 791st Council Meeting 28 July 2020 45 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
Outcome 2: Our SPACES AND PLACES are accessible for all
2.18 2.21 2.24 2.27 2.29 2.31 Install signage at relevant Incorporate the City’s Replace standard play Conduct audits and develop a Establish an emergent works Audit pedestrian crossings waste and recycling centres Maximising Access Guidelines equipment with accessible progressive program of works budget to ensure the City throughout the city and to indicate step-free access, as standard requirement and inclusive equipment as to upgrade and improve is responsive to community plan upgrades as required, handrails and accessible as part of the Lifestyle and part of our asset renewal accessibility to community requests for access upgrades to ensure compliance parking bays Community Directorate program, in key locations prioritised City parks. Works to infrastructure with current Australian Responsible: Customer Gateway Review process across the Gold Coast to include pathways, kerb Responsible: Safe and Standards Engagement Water and Waste Responsible: Safe and Responsible: Parks and ramps, car parking bays, Liveable Communities Responsible: Complete: 2024–25 Liveable Communities Recreational Services accessible park furniture and Complete: Ongoing Transport and Traffic Complete: Ongoing Complete: Ongoing amenities, as required Complete: 2024–25 2.19 Responsible: Parks and 2.30 Investigate options for 2.22 2.25 Recreational Services Progressively provide 2.32 assistive and adaptive Install tactile signs that contain Engage with local families with Complete: Ongoing accessible equipment at Develop a program of works equipment and services at street names and numbers children with a disability to City Aquatic Centres in to review and upgrade City community centres to at key signalised pedestrian identify suitable types of play 2.28 response to feedback from existing accessible car make the visitor experience crossings (within range of the equipment and locations Continue to install count down the community. For example, parking spaces at community more accessible and push button) to assist people Responsible: Parks and timers at signalised pedestrian aquatic chairs, hoists facilities. Develop a 2021- inclusive with vision impairment to Recreational Service s crossings at key intersections and change tables where 22 plan to provide additional Responsible: Safe and cross safely Complete: Ongoing across the city required accessible car parking spaces Liveable Communities Responsible: Responsible: Responsible: Community at new community facilities. Complete: 2022-23 Transport and Traffic 2.26 Transport and Traffic Venues and Services For example, aim for 5% of allocation to be designated Complete: Ongoing Replace standard public Complete: Ongoing Complete: Ongoing accessible bays, in line with 2.20 barbeques with accessible the City’s Maximising Access Ensure that contributed assets 2.23 barbeques as part of our Guidelines meet the intent of Australian Make information about the asset renewal program Responsible: Community Disability Standards location of accessible parking Responsible: Parks and Venues and Services; Safe Responsible: bays easier to find on the Recreational Services and Liveable Communities; City Development City’s website, and include Complete: Ongoing City Libraries Complete: Ongoing accessible parking bays in the new City parking app Complete: Ongoing Responsible: Transport and Traffic Complete: Ongoing
42 Accessible and Inclusive City Action Plan 2020–2025 43 791st Council Meeting 28 July 2020 46 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
Outcome 3: Everyone can enjoy our Gold Coast LIFESTYLE
3.1 3.4 3.6 3.9 3.12 3.15 Ensure that Service As part of the City’s Investigate natural bushland/ Develop an accessible events Investigate suitable locations Include the accessible events Agreements between Council sport and recreational bushwalking areas to guide, action plan template for accessible waterway guide, disability access plan and controlled entities include leased building inspection identify accessible areas and and checklist to ensure major recreation, for example, template and checklist to obligations relating to anti- program (under the lease features. Include details of City events are accessible accessible kayaking, canoeing the City’s ‘Events toolkit discrimination legislation renewal process) capture these features and photos Responsible: Safe and and fishing platforms and resources’ webpage Responsible: the level of accessibility on the Parks website Liveable Communities Responsible: Parks and to assist external event Executive Services of key features, including Responsible: Parks and Complete: 2022–23 Recreational Services; organisers to plan and deliver Complete: Ongoing parking spaces, building Recreational Services City Assets accessible events entrances and toilets Complete: 2024–25 3.10 Complete: 2024–25 Responsible: City Events 3.2 Responsible: Parks and Produce a Mobility Map Complete: 2022–23 As part of the Community Recreational Services 3.7 for the Coolangatta 3.13 Grants Application Form, Complete: 2022–23 Audit infrastructure that supports central precinct Work with the Gold Coast 3.16 provide a link to Meetings access to Gold Coast Responsible: Safe and health and wellbeing Make training on accessible and Events Australia 3.5 beaches, including industry to deliver a range events available to organisers ‘Accessible Events Guide’ Liveable Communities Provide information to public transport linkages, Complete: 2023–24 of accessible and inclusive of major City funded/ Responsible: community lessees of their parking, amenities, and activities via the City’s sponsored events Executive Services legislative obligations under access points 3.11 Active & Healthy Program Responsible: City Events Complete: Ongoing the Disability Discrimination Responsible: Parks and Responsible: City Assets Deliver accessible Complete: Ongoing Act 1992, and work with Recreational Services Complete: 2024–25 infrastructure enhancements 3.3 these organisations to Complete: Ongoing to create Accessible 3.17 improve accessibility Deliver the City’s first Seniors 3.8 Destinations Deliver a minimum of five new 3.14 Garden which incorporates Responsible: Parks and Make information about Responsible: Safe and accessible cabins across six accessibility, dementia friendly Recreational Services Develop disability access accessible beaches Liveable Communities of the City’s Tourist Parks and safety principles Complete: 2024–25 plans for all major City and accessible beach Complete: 2021–22 over the next five years Responsible: Safe and infrastructure easier events, and ensure that associated promotional Responsible: Community Liveable Communities to find online via Venues and Services Complete: 2022–23 beachesgoldcoast.com.au material and maps include accessibility information Complete: 2024–25 Responsible: City Assets Complete: 2022–23 Responsible: City Events Complete: Ongoing
44 Accessible and Inclusive City Action Plan 2020–2025 45 791st Council Meeting 28 July 2020 47 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
Outcome 3: Outcome 4: Everyone can enjoy our Everyone can CONNECT Gold Coast LIFESTYLE with the City
3.18 3.21 3.24 4.1 4.3 4.6 Support Gold Coast sport Partner with Destination Gold Investigate technology Review key City policies Amend the ‘Creative Arts Promote the availability and recreation organisations Coast to promote accessible that may contribute to the to ensure that they meet Design Brief’ to include of disaster management to provide more inclusive Gold Coast accommodation City’s accessible tourism obligations under anti- information for business areas information in accessible opportunities in sport and and experiences on market. For example, discrimination legislation and about the need to provide formats, including hard recreation. For example, the Destination Gold virtual experiences and are consistent with the intent information in alternative copy, large print, audio facilitate connections between Coast website audio trails of the Disability Discrimination formats on request, as well as and Braille organisations, people with Responsible: Office of Responsible: Office of Act 1992 accessible PDFs or alternative Responsible: Business and disability and inclusive sports Innovation and Economy Innovation and Economy Responsible: Corporate formats, such as MS Word Program Management events and programs Complete: 2022–23 Complete: 2024–25 Planning and Performance for online downloadable Complete: Ongoing Responsible: Parks and Complete: 2021–22 documents Recreational Services 3.22 3.25 Responsible: 4.7 Complete: Ongoing Make accessible equipment During routine inspections, 4.2 Corporate Communication Develop a disaster available for event organisers City Officers provide local Review the City’s Signage Complete: 2021–22 management communication 3.19 to loan to make their business owners with Masterplan to include plan and engagement strategy Add a section on accessible events more accessible. resources promoting the symbols/pictograms for 4.4 for people with disability and inclusive playgrounds to For example, beach welcome of assistance accessible toilets, beach Include the City’s Accessibility Responsible: Business and the City’s Maximising Access matting and wheelchairs, animals at that venue showers, barbecues, beach statement: ‘Accessibility is Program Management Guidelines, for officers to portable ramps, hearing Responsible: Health, ramps, drinking taps and important to us. For other Complete: 2022–23 refer to when upgrading or augmentation Regulatory and walking/wheeling tracks, formats of this item contact installing playgrounds Responsible: City Events Lifeguard Services and guidance for development us’, on City documents 4.8 of Braille and tactile maps to ensure that community Responsible: Safe and Complete: Ongoing Complete: 2023–24 Maintain clear, accessible and signage members are aware of Liveable Communities paths of travel as part of other options Complete: Ongoing 3.23 3.26 Responsible: routine maintenance services, Procure a portable Changing Provide Auslan interpreters at Corporate Communication Responsible: Corporate and respond to requests from 3.20 Places toilet facility for use at key City events and promote Complete: 2022–23 Communication the community regarding Include accessibility City and community events this availability Complete: 2021–22 maintenance concerns related references in the City’s Responsible: Safe and Responsible: City Events to access 4.5 ‘online event application’ for Liveable Communities Complete: Ongoing Responsible: event organisers applying to Complete: 2022–23 Promote Auslan and extended City Maintenance hold events on City land audio descriptions to business Complete: Ongoing Responsible: City Events areas as accessible options Complete: 2022–23 for City videos Responsible: Corporate Communication Complete: Ongoing
46 Accessible and Inclusive City Action Plan 2020–2025 47 791st Council Meeting 28 July 2020 48 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
Outcome 4: Everyone can CONNECT with the City
4.9 4.12 4.15 4.18 4.21 4.24 Assist eligible residents to Procure and install software Review and replace the City’s Ensure external documents Conduct a targeted promotion Create a dedicated page access concessions for rates on the City’s website to allow website platform for improved for the Local Government to increase membership of on the City’s website as a and water billing residents to convert text accessibility and functionality. Infrastructure Plan 2 (LGIP2) people with disability and central point for residents to Responsible: content to audio, for example, For example, audio and are available in accessible seniors on the City Panel easily find information about Revenue Services Read Speaker software translation tools formats on request Responsible: accessible City programs, Complete: Ongoing Responsible: Responsible: Responsible: City Planning Corporate Communication places and activities Customer Contact Customer Contact Complete: Ongoing Complete: 2023–24 Responsible: Safe and 4.10 Complete: 2022–23 Complete: 2023–24 Liveable Communities Continue to provide phone, 4.19 4.22 Complete: Ongoing mail and in-person options so 4.13 4.16 Identify and assess Gold Include closed captions on people without the internet Audit the City’s website Ensure new versions of Coast Water high-risk all City videos 4.25 can access information on and partner with Vision the City Plan are available customers (e.g. people Responsible: Continue to provide a range rates and billing Australia to make our in accessible formats on dialysis) and ensure Corporate Communication of service channels for people Responsible: website more accessible on request appropriate processes and Complete: Ongoing to contact the City, including Revenue Services Responsible: Responsible: City Planning procedures are in place to phone, post, email, online and Complete: Ongoing Customer Contact Complete: Ongoing meet their needs in the event 4.23 in-person options, and deliver of water outage new service channels such as Complete: 2022–23 Provide options for residents web chat options 4.11 4.17 Responsible: Customer without internet access to Refer residents requiring 4.14 Ensure that people with Engagement Water and Waste participate in community Responsible: assistance with rates and Progress development of disability are included in Complete: Ongoing consultations, for example, Customer Contact billing to appropriate advocacy accessible online forms. the consultation strategy for hard-copy, in person and Complete: Ongoing and support services, as For example, conversion of City Plan amendments 4.20 telephone options required. For example, prioritised PDF forms to html Responsible: City Planning Implement accessible html Responsible: for residents experiencing Responsible: Complete: Ongoing forms or smart-forms to Corporate Communication financial hardship with Customer Contact enable community members Complete: Ongoing these accounts Complete: Ongoing to complete and submit Responsible: forms online Revenue Services Responsible: Complete: Ongoing Health, Regulatory and Lifeguard Services Complete: Ongoing
48 Accessible and Inclusive City Action Plan 2020–2025 49 791st Council Meeting 28 July 2020 49 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
Outcome 5: Our city benefits from a diverse and inclusive WORKFORCE
5.1 5.4 5.6 5.9 5.12 5.15 Conduct a review of City Promote the process for, Provide information about Increase internal and Promote mentally healthy Join the Australian Network recruitment policy, processes and availability of resources access and inclusion to external awareness of the workplace practices and on Disability to assist us and systems to ensure that to support, approved all new employees during City’s social procurement raise organisational awareness to formalise our workplace the City attracts potential workplace adjustments induction. For example, ‘success stories’. For of mental health through adjustment systems and employees with disability or modifications provide information on example, promote contracts the provision of training processes, to provide Responsible: Responsible: welcoming customers and with social enterprises and information organisational support, and People and Culture Property Services colleagues with disability Responsible: Responsible: Corporate enable us to become a best Complete: 2021–22 Complete: Ongoing Responsible: City Procurement Safety and Risk (Health and practice organisation in the People and Culture Complete: 2024–25 Injury Management) inclusion of people with 5.2 5.5 Complete: Ongoing Complete: Ongoing disability in the workplace Engage with disability service Provide access and inclusion 5.10 Responsible: providers and people with training opportunities for all 5.7 Work with community 5.13 People and Culture disability, to identify skilled City employees specific to Support staff with lived organisations and suppliers Conduct an audit to identify Complete: Ongoing candidates and make their roles, including planning experience of mental health to identify which spend and promote the local workplace adjustments and development, customer difficulties, injury, or acquired categories are appropriate social enterprise sector 5.16 to remove barriers to service, information and web disability, to safely stay at for social procurement Responsible: Safe and Continue to facilitate where employment with the City content, recruitment and work or return to work initiatives, and promote Liveable Communities appropriate, active roles for Responsible: employment. For example, Responsible: Corporate these categories Complete: Ongoing social enterprises within the People and Culture training in website content Safety and Risk (Health Responsible: City’s waste and recycling Complete: Ongoing Accessibility Guidelines and Injury Management) City Procurement 5.14 services provision 2.0 and Disability (Access Complete: Ongoing Complete: Ongoing Undertake access audits Responsible: Customer to Premises – Buildings) 5.3 of City administration Engagement Water and Waste Standards 2010 Provide new and existing City 5.8 5.11 centres and implement Complete: Ongoing employees who may require Responsible: Safe and Work with partners to Investigate and implement, actions to improve access assistance in the event of an Liveable Communities support the development where feasible, the as required Complete: 2024–25 emergency, with information of new social benefit suppliers opportunity for a social Responsible: regarding development and social enterprises on enterprise/community partner Property Services of a Personal Emergency the Gold Coast to operate the Broadbeach Complete: 2024–25 Evacuation Plan Responsible: Library and Robina Responsible: City Procurement Community Centre cafés Property Services Complete: 2024–25 Responsible: Complete: Ongoing City Libraries; Safe and Liveable Communities Complete: 2021–22
50 Accessible and Inclusive City Action Plan 2020–2025 51 791st Council Meeting 28 July 2020 50 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
Appendix B: Appendix C: Legislation and supporting frameworks References
International Queensland Government 1 Australian Network on Disability 2019, Disability Statistics, • Convention on the Rights of Persons • Queensland Anti-Discrimination Act 1991 https://www.and.org.au/pages/disability-statistics.html with Disabilities • Disability Services Act 2006 2 Queensland Government Population Projections, 2018 edition (medium series) • Guide, Hearing and Assistance Dogs 3 Queensland Government Statisticians Office 2018 edition, Projected population (medium Act 2009 series), by five-year age group and sex, by local government area, Queensland, 2016 to 2041 Australian Government • Local Government Act 2009 4 Australian Bureau of Statistics, estimated resident population by Local Government Area • Australian Human Rights Commission • Local Government Regulation 2012 by age and sex 2001 to 2017 Act 1986 • Human Rights Act 2019 5 .id (the population experts), population modelling based on age-sex propensities. Original data • Disability Discrimination Act 1992 • All abilities Queensland: opportunities for all sources: Australian Bureau of Statistics (ABS) Survey of Disability, Ageing and Carers, 2015; • Age Discrimination Act 2004 (State Disability Plan 2017–2020) Census of Population and Housing 2016; Estimated Resident Population 2017; and Queensland • Disability Standards for Accessible Public Government Statisticians Office, population projections, 2018 edition. • Queensland: an age friendly community Transport 2002 (DSAPT) 6 Australian Bureau of Statistics, 2016 Census of Population and Housing • Disability (Access to Premises – Buildings) 7 Caroline Childs, Understanding the opportunity for Australia in Accessible Tourism, Standards 2010 (Premises Standards) City of Gold Coast (Council) Report commissioned by Tourism Research Australia (Austrade), Tourism Events and • Building Code of Australia • Community Consultation Policy Visitor Economy branch, Victorian Government and Tourism and Events Queensland, • National Disability Insurance Scheme • Equitable Access Policy My Travel Research.com 2018 • National Disability Strategy 2010–2020 • Gold Coast City Plan • Corporate Plan • Our Natural City Strategy 2021 • Culture Strategy 2023 • Economic Development Strategy 2023 • Ocean Beaches Strategy 2013–2023 • Customer Experience Strategy 2019–2024 • Gold Coast Water Strategy 2019–2024 • Gold Coast City Transport Strategy 2031
52 Accessible and Inclusive City Action Plan 2020–2025 53 791st Council Meeting 28 July 2020 51 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
FOR MORE INFORMATION
P 1300 GOLDCOAST (1300 465 326) E [email protected] W cityofgoldcoast.com.au 20-LC-00505
54 791st Council Meeting 28 July 2020 52 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
ITEM 4 PARKS AND RECREATIONAL SERVICES PIZZEY PARK MASTERPLAN 2020-2035 PN134051/16 Attachment A – Pizzey Masterplan 2020 – 2035 Attachment B – Pizzey Park Masterplan Community Engagement and Marketing report Attachment C - Gold Coast Parks Cost Benefit Analysis – Pizzey Park
1 BASIS FOR CONFIDENTIALITY
Not Applicable.
2 EXECUTIVE SUMMARY
Not Applicable.
3 PURPOSE OF REPORT
The purpose of this report is to present the final Pizzey Park Masterplan 2020–2035 for endorsement following community feedback. This report also provides an indicative funding plan that will be used to inform future budget considerations.
4 PREVIOUS RESOLUTIONS
Ex Minute: G19.1011.008
1. That Council endorses the draft Pizzey Park Masterplan 2020-2035 proceeding to public consultation via the City’s Have Your Say from November 2019 for a period of 21 days.
2. That following community feedback, the draft Masterplan 2020-2035 be presented back to Council for final endorsement.
5 DISCUSSION
Pizzey Park is a large sport and active recreation precinct located in Miami. The park is utlised by a number of organised sporting clubs, community organisations, informal groups and thousands of individuals each week. The Pizzey Park Masterplan 2020–2035 has been developed to guide the redevelopment of the precinct over the next 15 years and to ensure it remains as one of the City’s premier sport, active recreation and lifestyle precincts.
Strategic considerations
The City’s corporate plan acknowledges that one of the key challenges for the City is how to manage population growth and the associated pressures this growth places on our open space, parklands and community infrastructure.
Shaping SEQ is the Queensland Government’s plan to guide the future of the South East Queensland region. The plan defines a long-term vision for our region and provides a strategic guide to future land use and development patterns. This broader guide is then refined and reflected within each Local Government’s Planning Scheme (in the City’s case – the City Plan).
The first of ten key strategies guiding the Plan’s approach is, “identifying a long-term sustainable pattern of development which focuses more growth in existing urban areas”. The City is discussed within the plan as the southern sub-region and represents the second largest urban area within the region. 791st Council Meeting 28 July 2020 53 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
ITEM 4 (Continued) PIZZEY PARK MASTERPLAN 2020-2035 PN134051/16
Specifically, the regional plan suggests that by focusing density in and around appropriate locations along urban corridors and in areas with superior access to public transport, employment and services, efficiencies in land use and infrastructure can be realised.
The Australian Bureau of Statistics identifies within the Regional Population Growth 2017-18 report that the suburbs within Gold Coast City represent some of the fastest growth areas in the nation. To contribute to the livability of these communities, adequate community infrastructure is required to be provided by the City.
One of the key requirements for a healthy and prosperous community is access to adequate recreation opportunities. The potential to purchase and develop recreation facilities within or adjacent to high growth areas is typically limited by the availability and cost of land. As such the importance of existing sites, such as Pizzey Park, becomes even more critical to respond to population growth. This report will discuss the Pizzey Park Masterplan which has been developed to ensure the Park responds to these requirements over the next 15 years.
Draft masterplan development
The draft Pizzey Park Masterplan 2020–2035 was developed between January and September 2019. The masterplan was informed by multiple methods of community engagement, which included:
. Workshops with existing user groups; . Online surveys; and . Community engagement days with face to face discussions with park users.
During the development phase, over 1400 individual community members provided input along with detailed written submissions from 10 sporting clubs and community organisations located within the Pizzey Park precinct.
Overall, the feedback indicated the community placed great value in Pizzey Park and wanted to ensure the masterplan provided a range of improvements with these categorised into six guiding principles:
. create a place with a unique identity . embrace our sporting lifestyle . create a safe community place and with a strong sense of belonging . increase the activation . formalise and enhance the precinct’s linkages and connections and . create an environmentally conscious and sustainable precinct
Informed by these six guiding principles the draft masterplan identified four distinct improvement areas to the precinct which can be summarised by the following:
. the creation of a central hub and celebration lawn . the creation of a world class skate precinct . enhanced sporting facilities, including a reconfigured athletics/football precinct . the establishment of a green spine through the centre of the park and improvements to pedestrian travel
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ITEM 4 (Continued) PIZZEY PARK MASTERPLAN 2020-2035 PN134051/16
Have Your Say
At the Council meeting 11 October 2019 the draft masterplan was presented. Council resolved to proceed to a City-wide, Have Your Say consultation, from 27 November to 17 December 2019.
The Have Your Say consultation provided the community with an opportunity to comment on the key focus areas suggested in the draft masterplan. The purpose of the Have Your Say community engagement was to:
. inform the community about the Pizzey Park masterplan and its content . liaise with those most affected by the long-term plan . offer the broader community an opportunity to comment on the draft Masterplan for Pizzey Park and . identify the level of support for key initiatives within the draft Masterplan
A total of 816 survey responses were received.
The following is a summary of the highest priorities from the responses:
. more pedestrian/multi use paths and linkages . lighting for safety at night . improvements to traffic flow and car parking . shared-use clubhouse and facilities for athletics, football . additional public amenities . picnic shelters and BBQ spaces and . preservation of open space was the highest priority for the general master plan improvements.
The Have Your Say has now been completed and a Pizzey Park Community Engagement and Marketing Report have been produced that provides a complete summary of that consultation. Please refer to Attachment B – Pizzey Park Masterplan Community Engagement and Marketing report.
During the Have Your Say engagement period one formal submission was received by Beach Volleyball, with reference to their removal from the Miami Aquatic Centre and Pizzey Park. Officers from Community Venues and Recreational Services subsequently met with Queensland Volleyball to plan the strategic improvements for volleyball on the Gold Coast. Volleyball QLD has not expressed significant concern about the loss of these courts. The City is waiting on a response from Volleyball Queensland regarding a plan for the sport in the future.
Proposed improvements
Comments and findings from the Have-Your-Say report were reviewed against the guiding principles on which the draft masterplan was developed. No significant changes were required as a result of the review. Subsequently, the draft masterplan has now been finalised.
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ITEM 4 (Continued) PIZZEY PARK MASTERPLAN 2020-2035 PN134051/16
The aforementioned improvements have now been prioritised in order of importance and popularity, and it is recommended that the City progress with planning and delivery of the following improvements over the next 15 years.
1 Expansion of the existing skate park to Olympic standard facility (underway) 2 Creation of the Green spine (vehicle free, pedestrian friendly) 3 Central Hub and celebration lawn areas 4 Main Entrance and Junior Rugby League improvements, and 5 Athletics and football precinct redevelopment.
These improvements, once realised, will effectively transition the park to enhance passive recreational use and community focused activities, whilst also improving functionality of these sports precincts to host events and manage large visitation numbers on busy days.
Figure 1 – Masterplan (See Attachment A – Pizzey Park Masterplan 2020 – 2035 pg. 28)
Olympic standard skate facility
The popular skate park will undergo a significant expansion in 2020-21 with the inclusion of an Olympic standard street skate park facility. The skate park expansion will also include works that will ultimately form the first stage of the Central Hub. Once complete the expanded facility will be capable of hosting Olympic training camps, Olympic qualifying events, high performance athlete camps and skateboarding events up to international standard and will be the first facility of its kind in Australia. 791st Council Meeting 28 July 2020 56 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
ITEM 4 (Continued) PIZZEY PARK MASTERPLAN 2020-2035 PN134051/16
The concept design for the skate park, produced by the internationally recognised team at California Skate Parks and Place Design Group, has been finalised – see Figures 2 and 3 below. The construction of the skate park facility will commence in late 2020 with expected completion in mid-2021. The skate park project is included in the 2020-21 budget and is funded by a combination of LGIP, asset renewal, LAW and Federal Grant funding (Local Road and Community Infrastructure Program).
Figure 2 - Concept design image of proposed Pizzey skate park expansion
Figure 3 - Concept design image of proposed Pizzey skate park expansion
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ITEM 4 (Continued) PIZZEY PARK MASTERPLAN 2020-2035 PN134051/16
The Central Hub and Celebration Lawn
The Central Hub, incorporating a celebration/events lawn will transform the way Pizzey Park is used and provide a focal point for the local area and a meeting place for the community. It is proposed that the central hub will include activation spaces; BBQ’s and shelters and potentially a café into the future. The celebration lawn will have the capacity to hold district scale events, including carols, movies in the park and markets.
The hub and events lawn (Figure 4) shows the activity spaces, proposed play areas and expanded skate park precinct.
Figure 4 - Excerpt image from Pizzey masterplan of hub and events lawn (See Attachment A – Pizzey Park Masterplan 2020 – 2035 pg. 39)
A challenge in the creation of the Central Hub and Celebration lawn is it requires both Gold Coast Softball Association (GCSA) and Pizzey Park Netball Club to relocate to other facilities. Preliminary planning and discussions with both sports have commenced. Both sports were consulted thoroughly about the proposed changes during the community engagement phase and will be kept well informed of future decisions as key stakeholders in the realisation of the masterplan.
During the development of the masterplan, officers consulted with GCSA regarding the potential for relocation. A number of sites were proposed and are currently under investigation. Officers are currently consulting with a number of sporting clubs in relation to the future delivery of baseball and softball within the city, with a citywide Diamond Sports Strategy to be presented to Council later in the year, with the relocation of GCSA included within that strategy.
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ITEM 4 (Continued) PIZZEY PARK MASTERPLAN 2020-2035 PN134051/16
During the development of the masterplan, officers consulted with Pizzey Park Netball Club representatives regarding a proposed relocation. A potential location has been identified and is currently under investigation to determine its feasibility. The relocation of netball is subject to agreement of all stakeholders and an appropriate budget being identified and approved.
Any proposed relocation of either of these sports will be subject to a full feasibility investigation, agreement from all stakeholders and the appropriate funding being available and approved by Council.
Creation of the Green Spine (vehicle free, pedestrian friendly)
During consultation, recreational dog walkers and runners expressed concerns about their safety with vehicle conflict along Pizzey Drive and Pine Trees Drive, as their main concern. The formation of the Green Spine was proposed to effectively reduce vehicle movement through the centre/spine of the park and create safe pedestrian linkages. Another key issue identified is that each sport has limited car parking areas which prevents medium to large events being hosted and some sports lack appropriate bus drop off zones, further impacting the functionality of the site.
The draft masterplan has addressed these issues by proposing a staged permanent closure of Pine Trees Drive between tennis and football, allowing for a safe green spine through the centre of the park that is vehicle free and links the central hub area to the dog exercise area around the lake.
To cater for users who access the park from Pizzey Drive, the masterplan has proposed a new carpark and public amenities adjacent to tennis facility. This carpark will ensure that users accessing athletics and football from the North can still access within a short walking distance and allows for a further distribution of public amenities around the entire precinct.
The masterplan has proposed a single entry access from Bardon Ave as the primary entry for football, athletics and Australian Institute of Sport (AIS). This car park will be built on the southern boundary to Athletics, AIS and Burleigh Heads Football Club and will be accessed from Bardon Avenue. This carpark will allow for future larger scale events at the athletics precinct. This area will require further planning, feasibility and stakeholder engagement to develop a plan suitable for athletics, football and the wider general community. The project will be contingent on further engagement with stakeholders. The Pizzey Drive road closure will be a staged approach to allow the community to adjust to the changed traffic conditions.
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ITEM 4 (Continued) PIZZEY PARK MASTERPLAN 2020-2035 PN134051/16
Figure 5 - Excerpt image from Pizzey masterplan of green spine (See Attachment A – Pizzey Park Masterplan 2020 – 2035 pg. 41)
Main Entrance and Rugby League Junior improvements
Improvements to wayfinding feature throughout the masterplan. Enhancements to the main entrance combined with a redevelopment of the Rugby League Junior precinct have been proposed in the masterplan to achieve the following:
. new entry signage at Pacific Ave . new efficient vehicle movements in and out of Pacific Ave . new pedestrian pathway linking Pacific Ave to the Hub . more formalised car parking for RLJ . expanded clubhouse with new public amenities
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ITEM 4 (Continued) PIZZEY PARK MASTERPLAN 2020-2035 PN134051/16
Figure 6 Excerpt from Pizzey masterplan with junior rugby league and main entrance improvements (See Attachment A – Pizzey Park Masterplan 2020 – 2035 pg. 40)
Athletics and Football precinct redevelopment
The redevelopment of the athletics and football precinct has been proposed in the masterplan with improvements to achieve the following:
. better accessibility for pedestrians and vehicular traffic, . improved and greater car parking capacity, . new synthetic running track and . new shared clubhouse facilities for athletics and football including public amenities. 791st Council Meeting 28 July 2020 61 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
ITEM 4 (Continued) PIZZEY PARK MASTERPLAN 2020-2035 PN134051/16
Figure 7 Excerpt image from Pizzey masterplan of the athletics and football precinct (See Attachment A – Pizzey Park Masterplan 2020 – 2035 pg. 46)
Economic Benefit Assessment Report
The implementation of the Pizzey Park masterplan will require sustained investment from the City over the next 15 years. In addition to the expected social and recreational benefits, it is important to understand the economic benefits of the proposed improvements. The City commissioned RPS consulting to provide an economic benefit assessment report of the masterplan and the improvements listed within. The purpose is to undertake a cost benefit analysis of the improvements and compare it with recent examples around Australia to understand the potential economic benefits. (See Attachment C – Gold Coast Parks Cost Benefit Analysis – Pizzey Park).
The report identifies the economic benefits of a redeveloped Pizzey Park over 15 years. The report assumed a high level estimated spend of $50 million with the benefits including but not limited to:
. Creation of 13.2 FTE construction jobs per annum over 15 years equating to $1.2 per annum in wages per annum. . Increased activity and use of the park will see a projected increase of direct new ongoing jobs ranging from 3.1 FTE in year 1 to 46.2 FTE in year 15. . Almost all of the ongoing employment will be generated by visitors to the CoGC who will be attracted by the new and expanded events. . Expenditure by these visitors in Year 15 on accommodation, retail and food/beverage will account for 45 of the estimate new 46.2 ongoing FTE jobs. The balance of 1.2 FTE jobs is attributed to the additional operational and maintenance requirements of the expanded facility.
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ITEM 4 (Continued) PIZZEY PARK MASTERPLAN 2020-2035 PN134051/16
. When measured over a 25 year period the total construction and ongoing employment created by the redeveloped Pizzey Park is estimated to exceed 1000 FTE when considered as person years of employment.
. The new and expanded events will attract over 9,000 new visitors per annum to the Gold Coast, spending an estimate $5.7 million per annum; and . The overall benefit to cost ratio is 1.46. For every dollar spent in the redevelopment of Pizzey Park, there will be $1.46 returned to the community as the economic benefit.
The majority of the benefits accrue as the redeveloped Pizzey Park will have an enhanced capacity to host regional, state and national events that attract people to the City.
Masterplan approval
It is recommended the Pizzey park masterplan 2020-2035 be adopted as a guiding document. The plan has identified the key embellishments and strategies for the precinct to perform as a community hub engaging people to visit and partake in a variety of sporting and recreational pursuits.
The masterplan, once adopted, will act as a valuable guide for the management, improvement and activation of the park over the next 15 years. Works will be prioritised to enable the park to evolve and meet community expectation.
6 ALIGNMENT TO THE CORPORATE PLAN, CORPORATE STRATEGIES AND OPERATIONAL PLAN
3.0 People contribute to a strong community spirit 3.1 Our city is safe. We feel secure and confident in our communities. 3.2 We are proud of our city. We are a vibrant community committed to success.
3.3 Our community is inclusive and supportive. We are a diverse community where everyone is welcome, families thrive and people know their neighbours. 3.6 We are an active community. We enjoy the city and its enviable climate.
7 FUNDING AND RESOURCING REQUIREMENTS
The masterplan is a planning tool to guide future development, aligning stakeholders to a common outcome and guiding investment / funding decisions. It provides for the prioritised, staged delivery and implementation of appropriate projects subject to available funding.
It can be expected that over the next 15 years, there will be expenditure on routine asset replacements due to the age and condition of the assets within the park. Over the next 15 year it is expected that approximately $15,000,000 of asset replacement funding will be required. Total asset replacement value for the whole precinct exceeds $50 million (not including pools and community venues). Improvement projects (new and upgrade) listed in the masterplan is expected to require between $15,000,000 and $20,000,000 over the next 15 years.
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It should be noted that the current Long Term Financial Model (LTFM) for Council has included elements of the Master Plan such as skate, improvements to sports facilities and some asset renewal for sports lights, car parking, pathways, fencing etc. This will not have considered the entire program of works given the planning was incomplete at the time the LTFM was being developed. With planning further progressed for the park officers will consider the affordability and priorities of works in both the next iteration of the Local Government Infrastructure Plan as well as asset renewal and other upgrade funding.
The budget for each identified improvement proposed by the masterplan will be presented to Council for its consideration on a case by case basis through the annual budget process with funding identified from a range of sources including; Local Area Works, Grant funding, infrastructure charges, Club Contributions and General Rates.
An indication of costs has been developed for the key project areas identified within the masterplan and prioritised during community engagement, which include:
Improvement Cost Timing Olympic Skate park precinct $4,588,500 2020-2022 Park-wide pathways, lighting & safety $6,000,000 2023-2026 improvements The Central Hub, junior rugby league $6,500,000 2023-2026 (JRL) and main entrance Athletics (Synthetic running track) $4,000,000 2027-2031 Football precinct and carpark $6,000,000 2031-2035 New combined Athletic and Football $3,500,000 2031-2035 Clubhouse Other asset renewals $7,500,000 2020-2035 Sub total $38,088,500 Contingency 30% $11,426,550 Total $49,515,050
8 RISK MANAGEMENT
The plan will assist in mitigating the following Corporate Risk:
CO000444 “Core community and social infrastructure and related services are not provided in areas of need, resulting in threats to community wellbeing”
9 STATUTORY MATTERS
Not Applicable.
10 COUNCIL POLICIES
Gold Coast Transport Strategy 2031 Public Transport Plan 2018–2028 Gold Coast Water Strategy 2019 - 2024 Gold Coast Sport Plan 2013 – 2023 Our Natural City Strategy 2017
11 DELEGATIONS
Not applicable.
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12 COORDINATION AND CONSULTATION
The masterplan was developed in consultation with sporting and community organisations within the Pizzey Park Precinct as well as the associated sport governing bodies and representatives from Miami State & High School.
Internal stakeholders from within the administration worked collaboratively during the process of delivering this master plan and will continue to work together to deliver the proposed improvements.
Name and/or Title of the Directorate or Organisation Is the Stakeholder Satisfied Stakeholder Consulted With Content of Report and Recommendations (Yes/No) (comment as appropriate) Ron Jacobs Lifestyle and Community Yes Manager Parks Tony Jermyn Lifestyle and Community Yes Executive Coordinator Community and Recreation Bruce Flick, Coordinator of Lifestyle and Community Yes Recreational Services Ross Macaulay, Lifestyle and Community Yes Coordinator Parks Asset Development and Improvement
13 STAKEHOLDER IMPACTS
Beach volleyball provided a formal submission during the Have Your Say period, with reference to their removal from the Miami Aquatic Centre and Pizzey Park. Officers from Community Venues and Recreation Services have subsequently met with Queensland Volleyball to plan the strategic improvements for volleyball on the Gold Coast.
The feedback from the community engagement has been incorporated into the final masterplan and consideration given to prioritising key areas of the park for future funding and improvements.
14 TIMING
The adopted masterplan will form the basis for the development of the Pizzey Park Precinct over the next 15 years and allow specific works to be prioritised and programmed accordingly.
It will be recommended that the masterplan document be revisited every five (5) years.
15 CONCLUSION
One of the key requirements for a healthy and prosperous community is access to adequate recreation opportunities. The potential to purchase and develop recreation facilities within or adjacent to high growth areas is typically limited by the availability and cost of land. As such the importance of existing sites, such as Pizzey Park, becomes even more critical to respond to population growth. This report presents the Pizzey Park Masterplan which has been developed to ensure the Park responds to these requirements over the next 15 years.
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Pizzey Park functions as a district and regional sporting facility in addition to providing a high quality passive recreation space that is greatly valued by the community. The former masterplan was commissioned by the newly formed City of Gold Coast and adopted in 2002; it sought to overcome the park’s fragmentation resulting from the legacy of being previously managed by two local government areas prior to amalgamation.
For the last 17 years this document guided the development of the park however there is now significant demands and opportunities that warrant a new masterplan to be developed for Pizzey Park.
Following investigations, consultation and feedback from a variety of internal and external stakeholders, a new masterplan has been finalised and identifies the key embellishments and strategies for the Pizzey Park Precinct to perform as a community hub engaging people to visit and partake in a variety of sporting and recreational pursuits.
The contemporary masterplan will provide an up-to-date guide for the precinct’s ongoing development, use and management, and position the park as “Gold Coast’s premier sport, active recreation and lifestyle precinct”.
The masterplan, once adopted, will act as a valuable guide for staged enhancement and activation of the park over the next 15 years. Works will be prioritised to enable the park to evolve and meet community expectation.
Once adopted, City officers will continue to liaise with internal and external stakeholders to further investigate and program the recommended works to proceed, with each project to be considered by council through the annual budget process.
16 RECOMMENDATION
It is recommended that Council resolves as follows:
That Council endorses the Pizzey Park Masterplan 2020-2035 as a guide to the future development of this important parkland.
Author: Authorised by: Jim Roberts Alison Ewens Senior Parks Project Officer Director Lifestyle and Community 3 July 2020
TRACKS REF: 76213221
COMMITTEE RECOMMENDATION LC20.0716.004 moved Cr Tozer seconded Cr Caldwell
That Council endorses the Pizzey Park Masterplan 2020-2035 as a guide to the future development of this important parkland.
CARRIED
Cr Gates was absent for the vote. 791st Council Meeting 28 July 2020 66 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
ATTACHMENT A
PIZZEY PARK MASTER PLAN DRAFT REPORT 791st Council Meeting 28 July 2020 67 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report Contents
EXECUTIVE SUMMARY 4
“Creating the Gold 1.0 INTRODUCTION 6
2.0 UNDERSTANDING THE NOW 10 Coast’s premier sport, 3.0 COMMUNITY ENGAGEMENT 34 4.0 VISION 42 active recreation and 5.0 MASTER PLAN 48 lifestyle precinct.” 6.0 PRECINCT DETAIL 72
Report title Pizzey Park Master Plan Draft Document Number 1518014_RP_001
Prepared for City of Gold Coast
Authors Place Design Group Revision number E Revision issue date 03 April 20 Approved Clint Wood
Disclaimer: This report has been prepared in accordance with the scope of services described in the contract or agreement between Place Design Group Pty Ltd ACN 082 370063 and the Client. The report relies upon data, surveys, measurements and results taken at or under the particular times and conditions specified herein. Any findings, conclusions or recommendations only apply to the aforementioned circumstances and no greater reliance should be assumed or drawn by the Client. Furthermore, the report has been prepared solely for use by the Client and Place Design Group accepts no responsibility for its use by other parties.
2 PREPARED FOR CITY OF GOLD COAST | PLACE DESIGN GROUP 791st Council Meeting 28 July 2020 68 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
COTTESLOE DRIVE OCEANIC DRIVE Improved traffic flow and parking options 1 with safer access into the precinct for all users. 2 Accessible pathways and connections linking all areas of the precinct. EXECUTIVE Creation of a green recreational spine 3 running through the centre of the precinct. 8 4 Central hub and celebration lawn to create a sense of place and identity. Development of integrated sport and PACIFIC AVENUE 5 SUMMARY recreation facilities that maximise 5 1 opportunities for collaboration and sports participation. KEY OBJECTIVES 3 6 Activation of parklands through regular Pizzey Park has evolved over time to become the Gold activities and events to increase the 1. Improved traffic flow and parking options with safer access into the precinct for all users. Coast’s premier sporting and active lifestyle precinct. 7 physical activity and wellbeing of community 2. Accessible pathways and connections linking all areas of the precinct. 7 members. Holistic management of the precinct to It is now necessary to develop a +15 year Master Plan 3. Creation of a green recreational spine running through the centre of the precinct. 4 7 1 improve functionality and accessibility for all. that will allow the park to continue in this capacity and 4. Central hub and celebration lawn to create a sense of place and identity. Communication of the precinct’s identity 9 6 8 guide further development to cater for the increased 5. Development of integrated sport and recreation facilities that maximise opportunities for 3 citywide and creation of a signage scheme. collaboration and sports participation. 9 Incorporation of environmental design demand the growth of the city creates. principles. 6. Activation of parklands through regular activities and events to increase the physical 6 activity and wellbeing of community members. VISION 7. Holistic management of the precinct to improve functionality and accessibility for all. 8. Communication of the precinct’s identity citywide and creation of a signage scheme. 2 “Creating the Gold Coast’s premier sport, 9. Incorporation of environmental design principles. 9 active recreation and lifestyle precinct.” 9 PARADISE AVENUE 3 6
1 2 3
5 Sport Active Lifestyle Community 5 Premier sporting hub that inspires and An adaptable and diverse precinct that A welcoming park for everyone in which 7 5 engages the community to participate in is enjoyed, valued and utilised for active people can connect with one another the large range of sport offerings that the and passive recreation including events while enjoying the natural environment. precinct provides. and healthy lifestyle activities.
8 1
BARDON AVENUE N
4 PREPARED FOR CITY OF GOLD COAST | PLACE DESIGN GROUP PIZZEY PARK PRECINCT | MASTER PLAN REPORT - DRAFT 5 791st Council Meeting 28 July 2020 69 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report Project 1.1 Understanding
“Creating the Gold Coast’s premier sport, active recreation and lifestyle precinct.”
The Pizzey Park Precinct is a premium sport, active ambitious 15 year plan to transform it from a collection of individualised 1.0 sports and users to a thriving sport, recreation and active lifestyle precinct recreation and lifestyle precinct that is highly utilised THE PARK MASTER PLAN IS BASED AROUND THREE PILLARS that caters for the Gold Coast’s future growth. and valued by the community. The precinct is utilised by THAT RELATE TO ITS CURRENT USE AND FUTURE DEMANDS. thousands of residents each week for both sporting and The updated Master Plan will guide public open space planning for Pizzey Spo recreational pursuits. Park, considering user experience, functionality and amenity with key rt INTRODUCTION issues addressed: Current Position Premier sporting hub that inspires 1. Traffic circulation and access review. Pizzey Park is home to over 25 sports and clubs, a large aquatic centre, and engages the community to the City’s largest rugby league club and South East Queenland’s (SEQ’s) 2. Current and future parking requirements. participate in the large range of sport offerings that the precinct largest tennis facility. The park also accommodates thousands of passive 3. Visitor signage and communication plan. recreational users every week. provides. 4. Active transport initiatives– footpaths, bike paths and better pedestrian Perfectly positioned in the central/southern area of the City, it comprises of access. Active 60 hectares of green space and is a significant community asset that can 5. Opportunities - Multi-use amenities, sports code mix and sharing li fe cater for the growing demands of the Gold Coast community. of facilities, revitalisation of former waste transfer area, pedestrian s An adaptable and diverse precinct t linkages and enhanced entry/exits. y that is enjoyed, valued and utilised l e Growing Demands 6. Management systems are very important to the operation of the park for active and passive recreation and need to be reviewed and updated. including events and healthy With the population of the Gold Coast set to double by 2050 and a need lifestyle activities. to improve the physical health and wellbeing of the community, it is 7. Full time parks officer to implement the findings of the masterplan. fundamental that the infrastructure and the future plans for the precinct The implementation of the Master Plan will ensure that the provision of can accommodate increased demand. embellishments for sport and recreation will be sufficient to provide a high C standard of service for residents and visitors for the next 15 years. omm u Management of Precinct n it y A welcoming park for everyone in » Right of use system to book sporting fields for not for profit which people can connect with one groups. another while enjoying the natural » Lease arrangement for sport and community buildings/facilities. environment. » City owned and leased aquatic facility undergoing a $25million upgrade. » City maintains the internal roads, amenities, parklands and internal infrasturcture. » Currently no system to accommodate commercial use at the site. The potential for the site is immense and a vision is needed to create an
PIZZEY PARK PRECINCT | MASTER PLAN REPORT - DRAFT 7 791st Council Meeting 28 July 2020 70 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report 1.2 The Next Evolution Premier sporting hub An adaptable and diverse precinct A welcoming park that inspires and engages the community that is enjoyed, valued and utilised for active for everyone in which people can connect to participate in the large range of sport and passive recreation including events with one another while enjoying the offerings that the precinct provides. and healthy lifestyle activities. natural environment.
The Master Plan will create a fresh new identity for Activation LIFESTYLE ACTIVE COMMUNITY the Pizzey Park Precinct that inspires, motivates and SPORT Pizzey Park is a large park within a well established dense urban area. It is engages residents to participate in recreation and sport. fundamental that the park be activated and utilised to its full potential to ensure a safe space is provided for all community members. Valuing the Green Future Growth The value of Pizzey Park to the city’s sport and recreation users is evident. Green open space, offers respite from density within urban areas, As the city grows and user numbers increase,we must find further ways contributing to a community’s health and wellbeing. Amenities and facilities to unlock the green open space for different user groups across all must be aligned with needs and community expection. Facilities need to demographics and genders, for passive and active use through the full be upgraded to cater for future demand of a growing population. calendar year. Identity Management - Collaboration
The Master Plan transforms a tired park with no real identity to an easy Review of the management model is required. It is only through to find park with a wide range of high quality sport and active recreation collaboration that the park will reach its full potential. facilities, as well as a known central community gathering space, away from the overcrowded coastal strip.
This next step clearly positions the Pizzey Park Precinct as:
The City’s Premier Sport, Active Recreation and Lifestyle Precinct
It creates a fresh new identity for the Pizzey Park Precinct that inspires, motivates and engages residents to participate in recreation and sport.
Functionality
The Master Plan addresses the adhoc manner the park has developed by enhancing functionality of the core components improving accessibility, circulation, safety, and useability. Through clearly addressing the shortfalls that have developed over time caused by the lack of overall planning, the park will offer much improved user experience.
8 PREPARED FOR CITY OF GOLD COAST | PLACE DESIGN GROUP PIZZEY PARK PRECINCT | MASTER PLAN REPORT - DRAFT 9 791st Council Meeting 28 July 2020 71 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report 2.1 2.0 Understanding the Now
Looking back Today Why a Master Plan The Pizzey Park sporting complex was established on Today the park is home to a multitude of sporting codes With the constant population growth the Gold Coast UNDERSTANDING 60 hectares in 1969. It was named after the former and clubs and is a much loved active recreation park is experiencing, significant additional pressure is Queensland Premier Jack Pizzey and pre-amalgamation, utilised by thousands of residents every week. It is a placed on all sporting, recreation and green space its management was shared by the now defunct Albert centrally located open space precinct which sees sport infrastructure. Infill site residential development in the Shire Council and Gold Coast City Council (now City of combine with dog walkers, runners, cyclists, swimmers immediate adjacent suburbs and the future extension of THE NOW Gold Coast). and community members who enjoy the active lifestyle the Light Rail system to within walking distance will see that the precinct enables. further increases in park users. The eastern portion of the park was used for many years as a rubbish tip landfill. It was closed in 1980 and was replaced with a rubbish collection Sports including rugby league, football, tennis, netball, softball, rugby A Master Plan for the park was first conducted in 2002 and a review station up until 2016. Development of the site has presented challenges union, athletics, swimming, triathlon, gymnastics and kayaking all call undertaken in 2007, with a number of outcomes being achieved since this due to the two separate local authorities and landfill complications Pizzey Park home. Emerging trends in sport that are now seeing more girls time. resulting in ad hoc improvements over the years. and women playing, highlights the need for the masterplan and a focus on the future direction of sport at the precinct. The site is also utilised by a Pizzey Park has evolved over time to become a vital asset that supports number of schools and community groups and plays host to a number of the City’s sporting and active lifestyle. With some infrastructure coming larger regional carnivals and events. to end of life and a holistic approach required to ensure the best possible future use of the site, a long term vision is required. The park offers an extensive active lifestyle outdoor open space with a range of recreational activities, including walking/ jogging paths throughout An opportunity exists also to link with both the Federal (Sport 2030) and the park, large open lawn areas for informal play, dog walking and State Governments (Activate Qld) Sport and Active Recreation Strategies extensive dog off leash area, a highly utilised world-class skatepark, and with opportunities to access funding that will direct investment into four children’s playgrounds. A large number of mature shade trees create a creating quality infrastructure and addressing barriers to participation. backdrop for passive recreation which provides a reprieve from the well- used foreshore parks and the pine forest is popular with photographers The 15 year Pizzey Park Master Plan will guide the direction and funding and film makers. allocated to the site to ensure that future development provides a diverse and accessible precinct which offers a safe and diverse range Centrally located within the site is the Miami Aquatic Centre, which is an of recreational opportunities and facilities for all ages, abilities and important piece of sporting and social infrastructure within the central Gold backgrounds Coast. Originally established in 1976, the centre has developed a strong following of elite and competitive swimmers. The centre is undergoing an extensive redevelopment and stage 1 works are expected to commence in late 2019 and be complete by early 2021.
PIZZEY PARK PRECINCT | MASTER PLAN REPORT - DRAFT 11 791st Council Meeting 28 July 2020 72 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
2.2 Context THE CURRENT PRECINCT PLAN
Pizzey Park is located within South East Queensland in the Gold Coast suburb of Miami. The park is 60-hectares and is regarded as the largest sports and recreational area within the Southern Gold B A Softball and netball Coast. Geographically located 1km from the Beach D (Miami) and 600m walking distance from the Gold B Main entry, community clubs and skate park Coast highway a major public transport artery. F C Dog off-leash area, western lake and pine forest The parkland adjoins a linear river waterway to the west, Burleigh Golf CLEAR ISLAND WATERS J Club to the east, Miami State Primary School to the north and residential D Rugby league - junior areas to the north and south. It also has three educational institutions within its local context, including Miami State School (adjoining), Miami A E Rugby union, cricket and fenced off storage area State High School and Bond University. MERMAID WATERS I F Tennis area
G Athletics M N K C H Football I Rugby league - senior
MIAMI STATE SCHOOL J Aquatic centre
k Gymnastics RTUNITY PO MIAMI STATE P E O HIGH SCHOOL L Australian Insitute of Sport
M Morrie Ball Lake BURLEIGH GOLF CLUB G H N Existing native woodland L
BOND UNIVERSITY ROBINA TOWN CENTE
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RECOMMENDATIONS RECOMMENDATIONS Overarching » Improve the arrival experience - rationalise the entries and create a » Maximise the opportunities that the large level areas offer. stronger well defined identity. 2.3 » Utilise the sloping batter for potential terracing. » Enhance the functionality of the parking and roads layouts. Site Analysis » Develop an outlook plaza and potential for a community building. » Minimise use of Cottesloe Drive entry by relocating traffic/ » Minimal excavation in top park due to landfill. access for football, AIS and athletics to Bardon Avenue entry and reconstructing it to function as a left in, left out intersection.
Arrival/Identity Landform and Ground Condition The multiple entries are confusing with five off Pacific With the park previously falling within two jurisdictions Parade, one off Cottesloe Drive, and one from Bardon and having evolved in an ad hoc and organic manner, Avenue. On top of this the internal streets identify the layout has not maximised the opportunities of its differently on various webpages and navigation topography and orientation. systems. Multiple entry points off Lack of pedestrian Pedestrian/ The park is primarily two large, relatively level land areas, east and west, ARRIVAL / IDENTITY - CURRENT LANDFORM + GROUND CONDITION - CURRENT There are no significant elements or signage to identify the main entry Pacific Avenue with no crossing connections to bicycle corridor with a sloping batter connecting along Bardon Avenue’s north/south East Area – used for landfill. clear main arrival point. residential catchment. along Pacific historic boundary. The highest point is a raised area in the east; a leftover Exact extent unknown and strongly and legibly over and above the other roads and entries. This is COTTESLOE DRIVE OCEANIC DRIVE Avenue is narrow. COTTESLOE DRIVE OCEANIC DRIVE ground conditions can vary. compounded by a confusing array of traffic lights and road islands along Non-standard and potentially No bikeway. from its use as a waste transfer area mounded to create the bays for the Further investigations required. dangerous intersection. Pacific Avenue in the vicinity of the entry. waste collection vehicle loading, as excavation is problematic in the landfill. Entry is poorly defined. The western lake is the parks lowest point. Numerous stakeholders have a mix of their own or shared entries to the park via Pacific Avenue which further complicates wayfinding. Of the 4.0 The landform beneath the pine forest undulates gently, adding variety and 4.5 separate stakeholder entries, none are well resolved or easily identified contrasts with the adjoining level sports fields. except the Burleigh Bears who have a significant sign pillar. The Cottesloe Drive entry is poorly laid out, poorly sign posted and quite The heavily planted batter along Bardon Avenue presents an opportunity 5.0 dangerous as it is non-standard in the road connection from Cottesloe for viewing terraces to enjoy the attractive views across the football fields 4.0 Drive to the park, with an intersection/roundabout with Oceanic Drive and and western lake. bridge crossing all within the same space. Open drain 4.0 PACIFIC AVENUE through pines 3.5 The internal road system in the lower park accessed from Cottesloe Drive The high point of the park is sufficiently elevated to enjoy views over large forest is confusing and lacks clear directional signage – in particular the football PACIFIC AVENUE portions of the park. club with split access from both Cottesloe Drive and Bardon Avenue. 4.0 Morrie Ball Lake– poor water 5.5 quality. Contaminated from Western lake – Public transport bus stops are located on Pacific Avenue. near the main The lakes are different in character and quality, with the Morrie Ball Lake 4.0 refuse tip prior use. Unknown brackish water and entry, however there is no pedestrian crossing to provide safe access from water sources to be surveyed. being graded as poor quality by the City, however it does have high scenic pipe link to Dunlop the northern side. Residents of the large northern residential catchment value. The lake overflows into an open trench that runs through the Canal would also use this crossing if located suitably. northern pine forest. 5.0 COTTESLOE DRIVE7.5 OCEANIC DRIVE The re-development of the Miami Aquatic Centre proposes creating a link PARADISE AVENUE 3.0 PARADISE AVENUE from the main existing swimming pool car park with the Burleigh Bears Batter – views potential across 3.0 9.0 Seniors car park, which would in theory allow for better circulation options, park sharing of entries and opportunities for car park sharing across event 6.0 periods. Susceptible to flood 3.0 7.5 inundation (check 3.0 Flood Maps) Site highpoint Entry requires additional 4.5 travel if visiting from the north. Entrance signage/ wayfinding is poor.
BARDON AVENUE BARDON AVENUE
Note: Levels are indicative only
14 PREPARED FOR CITY OF GOLD COAST | PLACE DESIGN GROUP PIZZEY PARK PRECINCT | MASTER PLAN REPORT - DRAFT 15 791st Council Meeting 28 July 2020 74 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
RECOMMENDATIONS RECOMMENDATIONS
» Consider the long-term future of the lakes - noting the role they » Carry out a full CPTED survey and review compliance with the City of perform within flood modelling and bio treatment systems. Gold Coast risk management policies. » The pine forest has a long cultural history and is part of the parks » Improve lighting - in line with lighting audit recommendations. identity – however there are opportunities to extend the useable » Review and develop circulation networks with vehicle/pedestrian sporting fields whilst retaining the pines in large enough stands to separation. maintain the character. » Review and improve public amenities. » Rationalise the car parking to more efficient code standard configurations. » Develop a clear wayfinding strategy and signage suite. Identify and clear blindspot areas through relocation of paths/provide alternate Land Use » Develop a southern car park at the lower area, freeing up the high Safety/CPTED additional path options and lifting of tree canopies to provide value water edge along Dunlops Canal. greater visual permeability throughout. Water quality and stormwater drainage need to be » Explore opportunities for greater lake activation. Personal safety was noted as a concern in the Pizzey considered as part of a wider water management review Park Master Plan public consultation survey. of the park. This may open opportunities for higher Access into the park and pedestrian separated pedestrian and cycle levels of use in the western lake, and potential to partly pathways throughout the park are inconsistent. The pathway system does or fully fill the Morrie Ball Lake, creating additional not read clearly with poor hierarchy. activity/playing fields. LAND USE OPPORTUNITY - CURRENT SAFETY / CPTED - CURRENT Under utilised Long term review Car parking is Public toilets at Pedestrian Vehicular intersection is hard The existing public toilet facilities, aside from the most recently installed OCEANIC DRIVE COTTESLOE DRIVE Junior Rugby League, access to park to use during busy periods of sporting fields can of Morrie Ball nonstandard and COTTESLOE DRIVE The western lake is of higher water quality, although due to the unknown provide greater Lake– water inefficient. Reconfigure stand alone unit near the softball area, are generally older designs, dated poorly located – is not provided the day and also under event stormwater run-off and lack of regular monitoring swimming is not future opportunity. quality, public layout to maximise use. and poorly located, with lack of visual surveillance creating significant CPTED issue. from entry. conditions. encouraged. It doesn’t seem to have had any negative impact on the safety and land CPTED issues. The block near the dog walker area is a little better. There us potential use is a lack of public toilet facilities within the park and specifically a lack of numerous dogs that regularly swim in it. potential. female change room facilities across all sporting codes. The park has four primary significant vegetation characters that align with the uses – open playing fields, large open lawn areas with significant Sight lines through the park are blocked in places by vegetation creating mature shade trees, pine forest and remnant endemic forest. The pine blind spots that are potentially unsafe. Efforts have been made to ensure forest areas lend themselves to future reduction for expansion of useable compliance with all sporting codes and in general the park is satisfactory. open space. It is noted that a significant portion was removed for the Ongoing maintenance of pathways is a necessity to ensure trip hazards do Existing open extension of the tennis precinct with very little adverse public reaction. not develop. drain runs through PACIFIC AVENUE pine forest
Car parking areas are not developed following engineering traffic standards Lighting is uneven and does not provide adequate coverage throughout the Morrie Ball Lake PACIFIC AVENUE Road system is and can be rationalised to allow areas for pedestrian/cycle pathways and park. water quality to be confusing, with reviewed additional green areas. Long term review of unclear hierarchy. western lake – water Anywhere there is proximity to water, lakes and canals, public safety needs quality, public safety to be considered beyond just prohibiting access and fencing. The safe A number of sporting fields can be reconfigured to create larger more and use potential. Informal paths usable spaces by relocation, re-orientation, and resumption of small areas design of water edges, batters/embankments, profiles, planting, visual and through natural of the pine tree stands. physical access need to be included to allow for surveillance and rescue if PARADISE AVENUE zone with poor PARADISE AVENUE required. visual surveillance. Review car parking location beside high value water outlook location. Australian Institute of Sport at corner of site. Poor access and Review layout of surveillance. athletics and football for Poor lighting quality to higher quality and more Under utilised land Car parking is pathways. Unclear circulation efficient use of space. can provide future nonstandard on pathways, with numerous opportunity. Pockets of and inefficient. Poor visual Toilet is blind spots with lack of clear open space are under Reconfigure layout surveillance hidden behind sight lines. and lack of clubhouse – utilised. to maximise use. BARDON AVENUE activation. CPTED issue.
16 PREPARED FOR CITY OF GOLD COAST | PLACE DESIGN GROUP PIZZEY PARK PRECINCT | MASTER PLAN REPORT - DRAFT 17 791st Council Meeting 28 July 2020 75 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
RECOMMENDATIONS Sports COTTESLOE DRIVE OCEANIC DRIVE » Review long term sports codes mix – softball and » Upgrade existing and construct additional change - Current netball to be relocated out of Pizzey Park. room and public amenities for female athletes, 2.4 coaches and referees. » Investigate management methodologies, use and PACIFIC AVE Sport tenure of fields and facilities. » Review and enhance spectator viewing opportunities.
» Investigate full time parks Operations Manager. MIAMI STATE SCHOOL PACIFIC AVE » Actively promote sharing of facilities with a long term view to share clubhouses, where suitable.
PIZZEY DRIVE
COMMUNITY CONSULTATION FINDINGS: We know sport and recreation activities have the ability to bring people and communities together and provide opportunities for inclusion, as they have the ability to inspire and motivate individuals while also fostering community pride. Pizzey Park is home to a wide range of sports and sporting clubs with many residents enjoying the social and health benefits of participating and volunteering in sport.
With this in mind it is important that Pizzey Park evolves with society trends, including catering for the rise of women’s sport and the fact that people are looking for unstructured sporting and physical activity opportunities to fit into their busy lifestyles. Being inclusive of these changes will ensure that PACIFIC AVENUE all residents receive the health and social benefits that participation in an active lifestyle delivers.
The masterplan aims to deliver infrastructure solutions that respond to community needs, improve accessibility and inspire activity. The management of the precinct and the collaboration between sporting codes and clubs will be addressed to ensure investment is leveraged, facilities are shared and knowledge is distributed between codes. SONIA ST TRAINING AREA
SPORT AT THE PRECINCT LEGEND Sport Facilities Associated clubs PARADISE AVENUE Tennis Rugby League Competition playing field, warm up area, extensive clubhouse, change Burleigh Bears Senior Seniors rooms and toilets. Rugby League Club Rugby League - Juniors Rugby League Two full-size playing fields and three smaller fields, clubhouse, change Burleigh Bears Junior Juniors rooms and toilets Rugby League Club Rugby League - Seniors Rugby Union Two playing fields, clubhouse and change rooms Bond Pirates Netball Cricket Synthetic pitch and shared facilities (Bond Pirates Rugby) Burleigh Cricket Club Netball Three paved courts, three lawn courts and storage shed Pizzey Park Netball Club BARDON AVE Softball Softball Four diamonds, practice nets, storage shed and dugouts Gold Coast Softball Association Swimming Pool Athletics International size running track oval, field events, clubhouse, toilets and Central Gold Coast Athletics storage shed Gold Coast Little Athletics Rugby Union Tennis 14 / 15 courts, clubhouse, change rooms, toilets and spectator/ Miami Tennis Club recreation shelter spaces Gold Coast Senior Tennis IMPROVE AMENITIES Football Football Two full size fields, seven smaller fields, Club house, change rooms and Burleigh Football Club toilets AND CREATE MULTI Athletics Sports Hub Canoeing training facility, storage, pontoon, and change rooms and Australian Institute of Sport (AIS) toilets BMX Australia Gymnastics Paddle Australia SPORT HUBS/ Gold Coast Paddling Cricket Gymnastics Large gymnastics centre with canteen and amenities Gold Coast Gymnastics FACILITIES AIS Canoeing Facility, National Training CentreBARDON AVENUE
N 0 50 100 150 200M SCALE 1:4000 @ A3 18 PREPARED FOR CITY OF GOLD COAST | PLACE DESIGN GROUP PIZZEY PARK PRECINCT | MASTER PLAN REPORT - DRAFT 19 791st Council Meeting 28 July 2020 76 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
RECOMMENDATIONS Active Lifestyle COTTESLOE DRIVE OCEANIC DRIVE » Upgrade existing and construct additional public » Management systems to regulate informal - Current toilet facilities. commercial professional use potentially through a full 2.5 time presence. » Review path network to create clearer hierarchy and PACIFIC AVE Active Lifestyle better connections, with clear separation from vehicle » Create large destination play space. traffic. » Review opportunities for small scale food and MIAMI STATE SCHOOL PACIFIC AVE » Expand skate facility, reinforcing its strong reputation, beverage outlets- trial with “pop up“. and widen its offer. » Improved lighting.
PIZZEY DRIVE
COMMUNITY CONSULTATION FINDINGS: Pizzey Park is highly utilised as an active lifestyle open space, by local residents and a wider group attracted to the wide range of facilities and open space. Enhancing these facilities is essential to cope with the Gold Coast’s expanding population. Urban infill with reduction in green areas is placing greater pressure on the existing open space. There is a need for open space activity facilities to further encourage healthy active lifestyles. The park is utilised by a wide range of users from toddlers to the elderly. It provides an important alternative to the beach as a varied and shaded PACIFIC AVENUE open green space.
ACTIVE LIFESTYLE FACILITIES: » 60 hectares of open space. SONIA ST » A range of open lawn areas for informal play such as touch football, frisbee etc. » Professional personal trainers/bootcamps take full advantage of the variety of spaces within the park. PARADISE AVENUE » A network of meandering paths – walking, jogging and casual family cycling with shaded options. » Miami Aquatic Centre with multiple pools and wetplay is very popular. » Skate park – a world renowned facility published in numerous magazines and used as training base for “X”games/extreme sport/ Olympic level athletes. BARDON AVE » Extensive dog off-leash areas and dog agility course. LEGEND » Four children’s playgrounds are located within the park. Skate Park
Playground
Dog Walking and Off-Leash Area
OFFER MORE Miami Aquatic Centre ACTIVITIES AND Fitness Groups EVENTS FOR FAMILIES Recreational Runners Recreational WalkingBARDON Pathway AVENUE
N 0 50 100 150 200M SCALE 1:4000 @ A3 20 PREPARED FOR CITY OF GOLD COAST | PLACE DESIGN GROUP PIZZEY PARK PRECINCT | MASTER PLAN REPORT - DRAFT 21 791st Council Meeting 28 July 2020 77 Lifestyle and Community Committee Meeting 16 July 2020 Adopted Report
RECOMMENDATIONS Built Form and Public COTTESLOE DRIVE OCEANIC DRIVE Amenities - Current Built Form » Upgrade existing and construct additional public » Add recreation shelters/bbq/picnic shelters. amenities. 2.62 » Long-term develop community hub as non-sporting and Amenities » Sharing of facilities and clubhouses. centre to park. PACIFIC AVE
MIAMI STATE SCHOOL PACIFIC AVE
Men’s Shed/Lapidary Rugby League - Junior
PIZZEY DRIVE Miami Aquatic Centre
COMMUNITY CONSULTATION FINDINGS: Netball Storage Pizzey Park has numerous buildings throughout. The condition of the buildings varies from the relatively new, to older and in good order, to older structures nearing the end of their Seniors Tennis design life. The public toilets vary – with one recently built facility, and three older facilities Miami Tennis Club – one of which is now hidden by the rugby union clubhouse, one stand alone near the dog off-leash area and male/female public toilet amenities integrated into the junior rugby league clubhouse. Shade structures for spectator seating is minimal, and there are three lakeside shelters at the western lake. Softball Storage Gymnastics PACIFIC AVENUE
ORGANISED SPORTING CLUBS: » Rugby League (Senior) – Burleigh Bears Extensive clubhouse change rooms and toilets.
» Rugby League (Junior) - Burleigh Bears Juniors Clubhouse change rooms and public amenities. Rugby League - Senior
» Australian Institute of Sport SONIA ST Training facility, storage, pontoon, change rooms toilets. » Tennis – Miami Tennis Club and Gold Coast Senior Tennis Clubhouses, change rooms, toilets and spectator/recreation shelters spaces. PARADISE AVENUE » Miami Aquatic Centre Currently in planning phase for significant refurbishment works commencing late 2019. » Rugby Union – Bond Pirates Clubhouse, change rooms, and new facilities under construction. » Cricket – Burleigh Cricket Club Athletics Storage Shares Bond Pirates clubhouse and facilities.
OLDER REQUIRING HIGHER LEVELS OF MAINTENANCE – REVIEW SHORT TO MEDIUM TERM
BARDON AVE Rugby Union Storage » Football – Burleigh Bulldogs Athletics Clubhouse Clubhouse , change rooms and toilets. IMPROVE THE SAFETY Rugby Union Clubhouse » Softball – Gold Coast softball Football clubhouse Storage shed, dugouts and public amenities. LEGEND » Netball – Pizzey Park Netball OF THE PARK THROUGH AIS Building (purpose built) Storage shed. » Athletics – Gold Coast Little Athletics/Gold Coast Central Athletics Club THE LIGHTING OF Shelter
Clubhouse with change rooms and toilets, and storage shed. Public Toilet » Gymnastics - Gold Coast Gymnastics PATHWAYS, ROADS Gym Hall, change room and toilets. AND FACILITIES Changing Rooms » Men’s Shed/Lapidary Club Dugouts BARDON/ Sports AVENUEShelter Shared structure with separated uses. N » Lakeside shelters. 0 50 100 150 200M SCALE 1:4000 @ A3 22 PREPARED FOR CITY OF GOLD COAST | PLACE DESIGN GROUP PIZZEY PARK PRECINCT | MASTER PLAN REPORT - DRAFT 23