Oxfordshire Support Finder Support and Care Guide for Adults 2014/15
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Oxfordshire Support Finder Support and Care Guide for Adults 2014/15 Buscot Weir Your guide to support and care services in Oxfordshire • Support at home • Specialist care • Useful contacts • Care homes www.oxfordshire.gov.uk In association with www.supportfinder.oxfordshire.gov.uk www.carechoices.co.uk The Home Care Specialists Do you need a Helping Hand? “We are incredibly fortunate Home care from...30 minutes per to have such dedicated people, like the staff at Helping Hands, caring for week to full time Live-in Care. the vulnerable and the elderly members of the Helping Hands has been providing award winning quality help communities.” at home since 1989. A family run company we apply our local Lisa Carr, Director of The knowledge and 24 years of experience to offer you one to one Great British Care Awards home care that enables you or your loved one to remain at home with compassion and dignity. Our locally based Carers are able to balance independent living with bespoke care needs by assisting with: • Housekeeping • Providing a break for an existing • Shopping Carer or family member • Companionship • Personal care • Help getting out and about • Support with continence • Complex nursing-led care • Supporting a hospital discharge If you are looking for extra support for those everyday tasks that are becoming a little more diffi cult, we’re happy to help - from as little as half an hour per week to full time Live-in Care. To fi nd out how we can help you, call: 01869 722 736 or visit: www.helpinghands.co.uk Contents Welcome from Oxfordshire County Council 4 Support and care at home providers listings 19 Getting out and about 5 Housing options 27 Disability, mental health and loss of sight Money and paying for support and care 28 or hearing 7 Keeping safe 29 Health, recovery and wellbeing 11 Having your say 31 Support and care – where do I start? 12 Care home listings 35 Looking after someone 14 Notes 52 Living at home 15 Index 53 Oxfordshire County Council’s distribution of this publication does not constitute their support or recommendation of any of the products or services advertised or listed within. The listings in this publication are supplied by the Care Quality Commission and neither Oxfordshire County Council nor Care Choices can be held responsible for any errors or omissions. To obtain free extra copies of this Directory call the publisher, Care Choices, on 01223 206953. Alternative formats This Directory is available electronically at www.carechoices.co.uk. For those requiring the information in spoken word, there is also a Browsealoud option. If you would like a copy of the text in this leaflet in large print, Braille, audio tape or in another language, please call: 0845 050 7666. For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 3 Welcome from Oxfordshire County Council Welcome to the 2014 edition of Oxfordshire Support details of how to find out more information. You can Finder, a support and care guide for adults. find more information online at: Oxfordshire County Council supports and promotes www.supportfinder.oxfordshire.gov.uk. strong communities so that people live their lives as We hope Oxfordshire Support Finder will be a useful successfully, independently and safely as possible. publication for you and welcome your feedback on it. We believe that people, regardless of age or ability, are best placed to determine the help they need to lead successful lives. Oxfordshire Support Finder tells you about support services across Oxfordshire to help you or a loved one lead the lives you want to. It is designed to give you Councillor Judith Heathcoat help and advice so that you can find your own way to Cabinet member for Adult Social Care meet any needs for support and care. Email: [email protected] You might want to know about support to live at home, how to find out about support and care and how much you might pay for it, or how you can find the right place for you to live. If you look after someone else who needs support and care Support Finder can help you find the support you need for yourself. John Jackson The information in this guide is intended to Director for Social and Community Services introduce you to services in Oxfordshire and includes Email: [email protected] Regions covered by this Directory Support and care at home provider listings 19 Cherwell Banbury CHERWELL Care homes 35 Adderbury Care homes with nursing 36 Deddington Oxford WEST Bicester OXFORDSHIRE Care homes 39 Burford Care homes with nursing 39 Kidlington Woodstock OXFORD CITY South Oxfordshire Witney Care homes 41 Carterton Oxford Care homes with nursing 43 Thame Abingdon Chinnor Vale of White Horse Faringdon Care homes 45 Didcot Wantage Wallingford Care homes with nursing 47 Shrivenham Watlington West Oxfordshire Henley-on- Thames Care homes 49 VALE OF WHITE HORSE Care homes with nursing 51 SOUTH OXFORDSHIRE 4 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Getting out and about Community Information Networks Get involved, get informed, get in touch free, independent face to face information and advice Do you want to find out about opportunities and on social care, finances, local support services and much support to help you remain independent and well? more. They’ll also let you know about activities and The Community Information Network is a new service opportunities in your area. to help you find the information you need more easily. For more information contact Age UK Oxfordshire on: Your local Community Information Worker can provide 0844 887 0005. Good Neighbour Schemes If you want help with transport, gardening or running or call Oxfordshire County Council’s Social and Health general errands, the Good Neighbour Scheme is for you. Care team on 0845 050 7666 to find out more about Go to: www.supportfinder.oxfordshire.gov.uk schemes in your local area. Voluntary and community organisations Oxfordshire Community and Voluntary Action can They offer opportunities for older people to take part in put you in touch with voluntary and community activities and to volunteer. organisations across Oxfordshire. They’ll be able to tell you about activities and services in your local area as well Age UK Oxfordshire St Edmund House, as volunteering opportunities. 39 West St Helen Street, Abingdon OX14 5BT Tel: 0844 887 0005 Fax: 01235 849 449 Oxfordshire Community and Voluntary Action Email: [email protected] The Old Court House, Floyds Row, Oxford OX1 1SS Tel: 01865 251946 Web: www.ocva.org.uk Age UK’s national helpline is open 8am to 7pm, seven days a week, including bank holidays. The phone Age UK Oxfordshire works with older people and number is 0800 169 6565. Or you can call Age UK provides advice and information as well as day services. Oxfordshire on 0844 887 0005 between 10am and 4pm. Day centres Day centres offer a range of activities, from computer provide a valuable break for carers. classes to lunches, exercise groups to film clubs. They You can find a list of day centres in your area at: serve as community hubs where people can get www.supportfinder.oxfordshire.gov.uk by typing social care and health advice and information and can ‘day centres’ into the search. Adult learning Oxfordshire County Council’s Skills and Learning Service call: 01865 797474. runs a wide range of courses and can help you learn The University of the Third Age can give you more something new, change careers or find employment. To details about adult learning in Oxfordshire; go to the find out more about courses and how to enrol visit: website: http://u3aoxford.org.uk to find out more. www.oxfordshire.gov.uk/adultlearning or Oxfordshire Family Information Service Oxfordshire County Council’s Family Information For more information call: 01865 328580 or email: Service provides children, young people and families in [email protected]. Oxfordshire with free information and advice. For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 5 Oxfordshire Travel Advice and Information Line Get free impartial advice on a range of transport Call: 0845 310 1111, Monday to Friday, 9am to 5pm or options for those needing to get out and about. email: [email protected]. Oxfordshire Dial-a-Ride This minibus service, for people with mobility problems, will pick you up from your home. You can catch a To register for the service call Oxfordshire County minibus between 9am and 5pm but you must book in Council’s Road and Transport Service: advance. 0845 310 1111 or visit: www.oxfordshire.gov.uk. Bus passes You must be eligible to apply for a bus pass. to find out more or call Oxfordshire County Council’s Go to: www.supportfinder.oxfordshire.gov.uk Social and Health Care team on on 0845 050 7666. Blue Badges The national Blue Badge Scheme helps people with Badge, please visit: severe walking difficulties that travel as drivers or www.oxfordshire.gov.uk/ bluebadge or call passengers to park close to their destinations. Oxfordshire County Council’s Social and Health Care To apply, or request an application form for a Blue Team on: 0845 050 7666. Parking Oxfordshire County Council may provide a disabled person’s download the application form at the website: parking place on a public road where there is a need. www.oxfordshire.gov.uk/disabledparking or call Residents can apply for one of these parking places Oxfordshire County Council’s Social and Health Care team to be provided close to their homes or work.