Oxfordshire Support Finder Support and Care Guide for Adults 2014/15

Buscot Weir

Your guide to support and care services in Oxfordshire • Support at home • Specialist care • Useful contacts • Care homes

www.oxfordshire.gov.uk In association with www.supportfinder.oxfordshire.gov.uk www.carechoices.co.uk The Home Care Specialists

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To ﬁ nd out how we can help you, call: 01869 722 736 or visit: www.helpinghands.co.uk Contents

Welcome from Oxfordshire County Council 4 Support and care at home providers listings 19 Getting out and about 5 Housing options 27 Disability, mental health and loss of sight Money and paying for support and care 28 or hearing 7 Keeping safe 29 Health, recovery and wellbeing 11 Having your say 31 Support and care – where do I start? 12 Care home listings 35 Looking after someone 14 Notes 52 Living at home 15 Index 53

Oxfordshire County Council’s distribution of this publication does not constitute their support or recommendation of any of the products or services advertised or listed within. The listings in this publication are supplied by the Care Quality Commission and neither Oxfordshire County Council nor Care Choices can be held responsible for any errors or omissions.

To obtain free extra copies of this Directory call the publisher, Care Choices, on 01223 206953.

Alternative formats This Directory is available electronically at www.carechoices.co.uk. For those requiring the information in spoken word, there is also a Browsealoud option. If you would like a copy of the text in this leaflet in large print, Braille, audio tape or in another language, please call: 0845 050 7666.

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 3 Welcome from Oxfordshire County Council

Welcome to the 2014 edition of Oxfordshire Support details of how to find out more information. You can Finder, a support and care guide for adults. find more information online at: Oxfordshire County Council supports and promotes www.supportfinder.oxfordshire.gov.uk. strong communities so that people live their lives as We hope Oxfordshire Support Finder will be a useful successfully, independently and safely as possible. publication for you and welcome your feedback on it. We believe that people, regardless of age or ability, are best placed to determine the help they need to lead successful lives. Oxfordshire Support Finder tells you about support services across Oxfordshire to help you or a loved one lead the lives you want to. It is designed to give you Councillor Judith Heathcoat help and advice so that you can find your own way to Cabinet member for Adult Social Care meet any needs for support and care. Email: [email protected] You might want to know about support to live at home, how to find out about support and care and how much you might pay for it, or how you can find the right place for you to live. If you look after someone else who needs support and care Support Finder can help you find the support you need for yourself. John Jackson The information in this guide is intended to Director for Social and Community Services introduce you to services in Oxfordshire and includes Email: [email protected]

Regions covered by this Directory

Support and care at home provider listings 19

Cherwell Banbury CHERWELL

Care homes 35 Adderbury Care homes with nursing 36 Deddington

Oxford WEST Bicester OXFORDSHIRE Care homes 39 Burford Care homes with nursing 39 Kidlington Woodstock OXFORD CITY South Oxfordshire Witney

Care homes 41 Carterton Oxford Care homes with nursing 43 Thame Abingdon Chinnor Vale of White Horse Faringdon Care homes 45 Didcot Wantage Wallingford Care homes with nursing 47 Shrivenham Watlington West Oxfordshire Henley-on- Thames Care homes 49 VALE OF WHITE HORSE Care homes with nursing 51 SOUTH OXFORDSHIRE

4 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Getting out and about

Community Information Networks

Get involved, get informed, get in touch free, independent face to face information and advice Do you want to find out about opportunities and on social care, finances, local support services and much support to help you remain independent and well? more. They’ll also let you know about activities and The Community Information Network is a new service opportunities in your area. to help you find the information you need more easily. For more information contact Age UK Oxfordshire on: Your local Community Information Worker can provide 0844 887 0005.

Good Neighbour Schemes

If you want help with transport, gardening or running or call Oxfordshire County Council’s Social and Health general errands, the Good Neighbour Scheme is for you. Care team on 0845 050 7666 to find out more about Go to: www.supportfinder.oxfordshire.gov.uk schemes in your local area.

Voluntary and community organisations

Oxfordshire Community and Voluntary Action can They offer opportunities for older people to take part in put you in touch with voluntary and community activities and to volunteer. organisations across Oxfordshire. They’ll be able to tell you about activities and services in your local area as well Age UK Oxfordshire St Edmund House, as volunteering opportunities. 39 West St Helen Street, Abingdon OX14 5BT Tel: 0844 887 0005 Fax: 01235 849 449 Oxfordshire Community and Voluntary Action Email: [email protected] The Old Court House, Floyds Row, Oxford OX1 1SS Tel: 01865 251946 Web: www.ocva.org.uk Age UK’s national helpline is open 8am to 7pm, seven days a week, including bank holidays. The phone Age UK Oxfordshire works with older people and number is 0800 169 6565. Or you can call Age UK provides advice and information as well as day services. Oxfordshire on 0844 887 0005 between 10am and 4pm.

Day centres

Day centres offer a range of activities, from computer provide a valuable break for carers. classes to lunches, exercise groups to film clubs. They You can find a list of day centres in your area at: serve as community hubs where people can get www.supportfinder.oxfordshire.gov.uk by typing social care and health advice and information and can ‘day centres’ into the search.

Adult learning

Oxfordshire County Council’s Skills and Learning Service call: 01865 797474. runs a wide range of courses and can help you learn The University of the Third Age can give you more something new, change careers or find employment. To details about adult learning in Oxfordshire; go to the find out more about courses and how to enrol visit: website: http://u3aoxford.org.uk to find out more. www.oxfordshire.gov.uk/adultlearning or

Oxfordshire Family Information Service

Oxfordshire County Council’s Family Information For more information call: 01865 328580 or email: Service provides children, young people and families in [email protected]. Oxfordshire with free information and advice.

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 5 Oxfordshire Travel Advice and Information Line

Get free impartial advice on a range of transport Call: 0845 310 1111, Monday to Friday, 9am to 5pm or options for those needing to get out and about. email: [email protected].

Oxfordshire Dial-a-Ride

This minibus service, for people with mobility problems, will pick you up from your home. You can catch a To register for the service call Oxfordshire County minibus between 9am and 5pm but you must book in Council’s Road and Transport Service: advance. 0845 310 1111 or visit: www.oxfordshire.gov.uk.

Bus passes

You must be eligible to apply for a bus pass. to find out more or call Oxfordshire County Council’s Go to: www.supportfinder.oxfordshire.gov.uk Social and Health Care team on on 0845 050 7666.

Blue Badges

The national Blue Badge Scheme helps people with Badge, please visit: severe walking difficulties that travel as drivers or www.oxfordshire.gov.uk/ bluebadge or call passengers to park close to their destinations. Oxfordshire County Council’s Social and Health Care To apply, or request an application form for a Blue Team on: 0845 050 7666.

Parking

Oxfordshire County Council may provide a disabled person’s download the application form at the website: parking place on a public road where there is a need. www.oxfordshire.gov.uk/disabledparking or call Residents can apply for one of these parking places Oxfordshire County Council’s Social and Health Care team to be provided close to their homes or work. To apply, on 0845 050 7666.

Oxfordshire Community Transport Scheme

For a free directory of Oxfordshire’s community minibuses go to Oxfordshire Rural Community Council’s transport schemes car schemes and community website: www.oxonrcc.org.uk or call: 01865 883488.

Oxfordshire Accessible Transport and Access Group

The group works with bus and rail companies to make sure transport in Oxfordshire is accessible and affordable. It raises issues affecting disabled people with County and District councillors, works on national disability issues and contributes to a fortnightly disability column in The Oxford Mail. If you are a disabled passenger and have a complaint, the group will look into it for you and try to get the issue resolved. If you would like to join the group contact Shirley McAneny, Transport Co-ordinator at Oxfordshire County Council, on: 01865 815576 or email: [email protected].

6 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Railcards

A Railcard will give you discounts on rail fares, online or from a staffed rail station. There are several schemes for passengers with different needs, including carers .To buy your card online, find out about ticket prices or get help planning your journey go to: www.nationalrail.co.uk call: 08448 714036 or email: [email protected].

Public toilets - including accessible toilets

Your District Councils (contact details on page 27) have Some businesses in Oxford have agreed to let a list of all public toilets in your area and can tell you members of the public use their toilets whether they how accessible they are. They’ll also let you know about are buying anything or not. A full list can be found on local shops and businesses which have accessible Oxford City’s website: www.oxford.gov.uk. toilets. Some accessible toilets require a Royal Association If you are in Oxford and need to change or use a for Disability and Rehabilitation (RADAR) key. To buy hoist, go to the Shopmobility Unit at the Westgate car one go to the Tourist Information shop on Broad Street, park, Norfolk Street, Oxford. You will find it next to the Oxford, visit: www.radar.org call: 0207 250 3222 or car park office. The toilet is open from 8am to 6pm. email: [email protected]. Disability, mental health and loss of sight or hearing

Mental health

Oxford Health NHS Foundation Trust provides specialist mental health services and physical health care to patients in Oxfordshire. Their teams, made up of psychologists, community mental health nurses, approved social workers and occupational therapists, provide services to people over 65 and younger people with dementia. To find out more call: 01865 741717 or email: [email protected].

Dementia support

A number of services offer support to people living with workers, employed by the Alzheimer’s Society, Age UK and dementia, their families and friends. There are Memory the County Council, are available across Oxfordshire. They Cafes, training courses for carers, and opportunities to provide tailored information, advice and support to help socialise. people live well with dementia. Find out more about what is going on and the support Your doctor, district nurse, memory clinic and other available at: www.dementiaweboxfordshire.org.uk professional service can refer you to them or you can or by calling Age UK’s local helpline on: 0844 887 0005 contact them directly by emailing: dementia.advisors@ available between 10am to 4pm. oxfordshire.gov.uk or calling Oxfordshire County Community-based dementia advisers and support Council’s Social and Health Care team on: 0845 050 7666.

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 7 Dementia Web

Their 24 hour helpline can give you information www.dementiaweb.org.uk or call: 0845 120 4048 to about local dementia support services visit: find out more.

Oxfordshire Dementia Empowerment Group

If you live with dementia and want to talk to others about issues that affect your life, join Oxfordshire Dementia Empowerment Group. The group is run by and for people with dementia in Oxfordshire. To join or to find out more contact Claire Ward on: 01993 893573 or email her at: [email protected].

Shared Lives

The Shared Lives service gives vulnerable and disabled adults the opportunity to live as independently as Visit: www.oxfordshire.gov.uk/sharedlives, possible. Adults in Oxfordshire who need care and call: 01865 897971 or email: support can be supported to live in their own home or [email protected] to find out more. share a home with a Shared Lives carer.

Learning Disability teams

Oxfordshire County Council’s Community Learning Disability teams, made up of social and health care professionals, work with adults who have a learning disability, their families and carers. There are three learning disability teams in Oxfordshire, contact the team closest to you.

City Community team Tel: 01865 323357

North Community team Tel: 01295 257727

South Community team Tel: 01865 897974

Sensory Impairment Teams

Oxfordshire County Council’s Sensory Impairment Teams provide specialist services for people who are Oxfordshire Support Finder deaf, hard of hearing or visually impaired. A one-stop-shop for adult social and health care Call: 01865 894925, textphone: 0303 003 0555 or information and advice, to help you take control of your care and support. visit www.oxfordshire.gov.uk/sensoryimpairment to www.supportfinder.oxfordshire.gov.uk find out more about the services.

8 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Voluntary organisations

Oxfordshire Community and Voluntary Action is the main organisation for the voluntary and community Age UK Oxfordshire sector in Oxfordshire. Visit: www.ocva.org.uk or call: St Edmund House, 39 West St Helen Street, 01865 251946 to find out more. Abingdon OX14 5BT Age UK Oxfordshire works with older people and Tel: 0844 887 0005 Fax: 01235 849449 provides advice and information as well as day services. Email: [email protected] They offer opportunities for older people to take part in Age UK Banbury Office activities and to volunteer. 5 White Lion Walk, Banbury, Oxon OX16 5UD Age UK’s national helpline is open 8am-7pm, seven Tel: 01295 278 040 Fax: 01295 263530 days a week, including bank holidays. Call: 0800 169 Email: [email protected] 6565 or email: [email protected]. Alzheimer’s Society Oxfordshire 28 Crown Road, Wheatley, Oxford OX33 1UL Tel: 01865 876508 Email: [email protected]

Call the Banbury office on 01295 255957 and the Abingdon office 01235 531989.

Oxfordshire Unlimited This voluntary group for carers and people with physical disabilities and sensory impairments works on access, equality and social inclusion for all. To find out more visit:www.oxfordshireunlimited.org , call: 0845 121 4112 or email: [email protected].

Guidepost Trust’s Independent Living Centre

Guidepost Trust’s Independent Living Centre provides free information line on 01235 524857 or visit the website: information on ways to help people with disabilities and www.guidepostsilc.org.uk. older people increase and maintain their independence. The centre can tell you about organisations and products Crabtree Place, Audlett Drive, Abingdon, and allows you to view and test out equipment. Oxfordshire OX14 3GD To find out where to hire a wheelchair, find accessible Tel: 01235 524857 holiday accommodation, a local or national support group Email: [email protected] for a particular illness and much more, call the centre’s

Oxfordshire Association for the Blind

Oxfordshire Association for the Blind supports children and adults who are blind or partially sighted. Opening hours: Monday to Friday 9am to 4pm.

Bradbury Lodge, Gordon Woodward Way, Oxford OX1 4XL Helpline: 01865 725595 Fax: 01865 725596 Email: [email protected] Web: www.oxeyes.org.uk

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 9 Oxford Deaf and Hard of Hearing Centre

The Centre offers support to those living with hearing loss. The Oxford Centre has no set opening times. To St Ebbe’s, Oxford OX1 1RL make an appointment or for more information, please Tel: 01865 243447 Text: 01865 243447 email: [email protected]. Fax: 01865 722209 Email: [email protected]

Oxfordshire Mind

Oxfordshire Mind can help you find a range of information and links about mental health. information; from recovery and support groups to Contact the mental health information and advice community mental health teams, they hold up to date line: 01865 247788 9am to 4.30pm Monday to Friday contact details for a wide range of services as well as or visit the website: www.oxmindguide.org.uk.

Rethink Mental Illness

Rethink Mental Illness offers support to carers looking For more information contact Julie Males on: after people with mental illness, such as depression and 01865 455877, email: [email protected] schizophrenia. or visit the website: www.rethink.org.

Restore

Restore supports people with mental health issues in Oxfordshire to get well and get work. They provide a range of mental health support services including coaching, recovery groups, employment workshops and training.

Manzil Way, Cowley Road, Oxford OX4 1YH Tel: 0845 250 0518 Email: [email protected] Web: www.restore.org.uk

Response

Response provides anyone suffering mental health issues support and housing. Visit: www.response.org.uk or call: in Oxfordshire and surrounding areas with care, home 01865 397940 to find out more.

With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

• search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports • extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit developed by the publisher of the Oxfordshire Support Finder Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

10 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Health, recovery and wellbeing

‘Reading Well - Books on Prescription’

Oxfordshire libraries are part of the national scheme ‘Reading Well - Books on Prescription’ which is an approved list of books on mental health issues such as anger, anxiety, depression and stress. Local health practitioners can ‘prescribe’ a book from the list or you are simply welcome to self-prescribe and borrow the titles that you think will help you.

To find your local library visit: www.oxfordshire.gov.uk/libraries.

Find out more at: www.oxfordshire.gov.uk/readingwell.

Stopping smoking

The Oxfordshire Smoking Advice Service gives free Call 0845 40 80 300 or 01865 787165 to find out advice to help people stop smoking. more.

Healthy eating

Good nutrition is essential for good short term and advice and tips on how to eat healthily on a budget long term health and protects against chronic disease. and how to lose weight. Visit: www.oxfordshire.gov.uk/healthyeating for

Alcohol and drug addiction

If you want support and treatment for drug and alcohol Referral Service on: 01865 403261. misuse, contact the Local Area Single Assessment and

The Oxfordshire Reablement Service

Go to the Oxfordshire Reablement Service to help you • is free at the point of delivery up to a maximum of six get back to living your life as independently as possible. weeks for Oxfordshire residents over the age of 18, It is designed to be a short term service of only one or who need and can benefit from the service and meet two weeks and can be extended up to a maximum of the eligibility criteria; six weeks. • is delivered to people in their own homes; and Delivered by Oxford Health NHS Foundation Trust, • is available to people living in the community or who this service: have recently been in hospital. • helps people to maintain or regain their independence by learning or re-learning the skills Contact Oxfordshire County Council’s Social necessary for daily living; and Health Care team on: 0845 050 7666 to • assists in the accurate assessment of people’s needs find out more. for on-going social care support;

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 11 NHS continuing healthcare

NHS continuing healthcare is free care outside of hospital meet the eligibility criteria. NHS continuing healthcare that is arranged and funded by the NHS. It is only is sometimes called fully funded NHS care. For more available for people who need ongoing healthcare and information visit the NHS Choices website: www.nhs.uk.

NHS Health Checks

NHS Health Check is a national programme that aims to prevent vascular disease. Once every five years patients between 40 and 74 years old are invited to have a free Health Check at their GP to assess their risk of developing heart and kidney disease, stroke, diabetes and other diseases. Once assessed, you are given the advice and support to help you reduce or manage that risk and you will receive free personalised advice about what you can do to stay healthy. For more information visit the NHS Choices website: www.nhs.uk.

NHS Direct

NHS Direct operates a 24-hour advice and health pharmacies; and self help and support organisations. information service, providing confidential information To find out more go to: www.nhsdirect.nhs.uk, call: on what to do if you or your family are feeling ill, 111 or textphone: 18001 1111 to speak to an NHS particular health conditions; local healthcare services, Direct nurse - you can ask for an interpreter by stating such as doctors, dentists or late night opening the language you wish to communicate in. Support and care - where do I start?

Oxfordshire County Council has developed Support Finder, a one-stop-shop for adult social and health care information and advice go to: www.supportfinder. oxfordshire.gov.uk to find out more. If the online Support Finder is not for you, you can phone or email Oxfordshire County Council’s Social and Health Care team about your support needs, this can lead to further assessments.

Call: 0845 050 7666 or email: [email protected].

Assessments

You can arrange for an assessment online with a friend, relative, or neighbour. It may help you find out Oxfordshire County Council’s Social and Health Care what support is available to you as a carer, if you are team, either for yourself or for someone else at eligible for a carer’s grant and an assessment in your www.oxfordshire.gov.uk/requestassessment. This own right from a social worker. is also the case for carers. A carer’s assessment is for For more information call 0845 050 7666 or visit: people who are informal, unpaid carers who look after www.carersoxfordshire.org.uk.

12 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Personal Budgets

A Personal Budget is an upfront sum of money calculated to meet your needs after you have been assessed. Using Personal Budgets is a way to help you take control over your life, identify your needs and the things you want to do and, if you wish, to manage your own support.

Find out more at: www.oxfordshire.gov.uk/ selfdirectedsupport or call Oxfordshire County Council’s Social and Health Care team on: 0845 050 7666.

Direct Payments

Direct Payments are available to people who meet meeting your care needs. Adult Social Care eligibility criteria. A Direct Payment Visit www.oxfordshire.gov.uk/directpayments is money from Oxfordshire County Council paid into to find out more. a person’s bank account - you have to spend it on

Support brokers

An Independent Support Brokerage Service is offered by Age UK Oxfordshire and Advance and can provide information, advice and short term support to help people find, choose and arrange support and care at home. They can also suggest activities that people may like to help them live safely and independently. Age UK and Advance provide a free service to people who have received either an assessment from Adult Social Care and who are eligible to receive services at home, or are eligible for continuing healthcare.

Call Age UK on: 0844 887 0005 and Advance on: 08434 620971.

Personal Assistants

Personal Assistants can help with everyday tasks like going to the shops, as well as personal care such as washing and getting dressed. Oxfordshire County Council has set up the ‘Support with Confidence’ scheme which approves people offering Personal Assistant services. Contact Oxfordshire County Council’s Social and Health Care team on: 0845 050 7666 or visit www.oxfordshire.gov.uk/supportwithconfidence to find out more.

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 13 Looking after someone

Caring can be very stressful but you are not alone. At any The assessment can also give you information about one time in Oxfordshire over 60,000 people are providing services available, and other ideas for supporting you unpaid care for a family member, friend or neighbour. It in your caring role. Your carer’s assessment will show if is very important that you take time to look after yourself you qualify for support services from Adult Social Care. while you are caring for someone else. You may not see yourself as a ‘carer’ - you see yourself as a son, daughter, partner, friend or neighbour. But if you regularly support and care for someone who could not manage without you then you are a carer and there is help available to support you to carry on with this vital work. If you provide, or intend to provide, regular unpaid support to someone who could not manage without your support, the law says you have a right to have your own needs assessed, even if the person you care for has refused support services or an assessment of their own needs. This assessment, called a ‘Carer’s Assessment’, gives you the chance to say what you need as a carer, and to find out what support might be available to help you.

Who to contact to find out more

Carers Oxfordshire provides free information and advice, Carers Voice Oxfordshire is an independent voice for specialist one to one support, a quarterly newsletter, carers promoting carers’ interests, supporting their needs the carer’s discount card, access to support groups, and ensuring their views are heard. For more information training opportunities including ‘Confidence to Care’, please visit: www.carersvoiceoxfordshire.org. moving and handling and first aid and support to help If you are a Young Carer (under 18) there is specialist you balance work and caring responsibilities. Call them support available. Phone the Young Carers team at on: 0845 050 7666 or find them online at: the County Council on: 07919 298263 or email: www.carersoxfordshire.org.uk. [email protected].

Carers’ grants

A carer’s grant is a single payment that you can use break from caring. towards the cost of something specific that will support For details of the carers’ grants available to you please you in your caring role. For example, you could use it use the following link: for leisure activities, education or training, improving www.carersoxfordshire.org.uk/grantsandbreaks. your own health or wellbeing, or just to take a short

Respite at home

Home-based respite services give carers a break from person you care for. So if they have a Personal Budget their caring responsibilities. for their own needs (see page 13) they could use that A care worker comes in to look after the person you money to pay for it. A financial assessment of the care for, so you can have some time to yourself. person being cared for will confirm whether they need Respite at home is considered to be a service for the to pay towards the cost of this service.

14 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Benefits you may be entitled to as a carer

Carer’s allowance If you care for someone for at least 35 hours a week and you are over 16 you may be entitled to Carer’s Allowance. The Carer’s Allowance rate for 2013/14 is £59.75 a week. This figure may change over the life of this Directory. However, you cannot claim it if you are in full-time education or employment and it can affect other benefits or pension you receive.

Carer’s Premium If you are over 65 you may qualify for Carer’s Premium. This can entitle you to an increased amount of income- related benefits (such as Pension Credit, Council Tax Benefit and Housing Benefit).

Carer’s Credit Carer’s Credit is a National Insurance credit which will has an emergency and is unable to do so. Care can let carers build up qualifying years for the basic State be provided from one to 48 hours and, in exceptional Pension and additional State Pension. This means that circumstances, up to 72 hours. there will be no gaps in your National Insurance record Carers must register with the service. It is simple if you have to take on caring responsibilities. and quick to do. You can complete a form online at: Contact Carers Oxfordshire on 0845 050 7666 for www.carersoxfordshire.org.uk/emergencysupport, more information about carers’ benefits and carer telephone Carers Oxfordshire on: 0845 050 7666 or organisations in your area. email: [email protected]. Once you are registered you can access emergency Help in an emergency help quickly and efficiently when you need it and can Emergency Carers’ Support Service is a support service call the 24-hour hotline on: 01865 849562. for adult carers of adults in Oxfordshire. Experienced You will receive a registration card which you can staff look after the cared-for person when the carer keep in your purse or wallet. Living at home

For many people it is important to stay in their own, retain their independence. But some of us may need a familiar surroundings near to friends and family and to little extra help.

Adapting your home

County Council occupational therapists can make If your home doesn’t meet your needs call Oxfordshire recommendations for adaptations to your home and County Council’s Social and Health Care team on: work with you to arrange these. Adaptations include 0845 050 7666 or visit www.oxfordshire.gov.uk/ over-bath showers; level access showers; access ramps; equipmentaidsadaptations to find out what support stair lifts and grab rails. you are entitled to.

Alert Service

This telecare service consists of a pendant alarm or if you do not have friends and family to respond to sensors connected to a call monitoring centre to an alarm. For more information contact Oxfordshire provide assistance in the event of an emergency. Part County Council’s Social and Health Care team on of the service is a 24/7 mobile response, that can help 0845 050 7666.

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 15 Occupational therapy

Oxfordshire County Council’s Social and Health Care team take referrals for occupational therapy, which can help identify if you would benefit from any pieces of equipment, such as a walking aid or a second stair rail, to major adaptations such as walk-in showers. If you have difficulty with day to day activities such as getting washed and dressed or getting yourself something to eat, a care needs assessment by a social worker can help you find out if you may be entitled to carers to come in and assist you. If you would like to find out more, or would like to make a referral for yourself, or someone you know, please visit Oxfordshire County Council’s website: www.oxfordshire.gov.uk/equipment or call: 0845 050 7666.

Improving your home

Each District Council in Oxfordshire provides the Flexible Home Loans following assistance to help residents remain safe, This loan scheme for owners and occupiers aged 60 secure, independent and warm in their own homes: and over is designed to help improve the comfort, safety, security and repairs to your home. Disabled Facilities Grants A Disabled Facilities Grant can help eligible disabled Small Repairs Service people to adapt their homes to make their day to day Available to owners, occupiers and tenants who life easier. This is a means-tested grant - whether you are aged 60 and over, disabled and suffering from a can receive it depends on your other sources of income. long-term health condition. This service covers small To apply for a Disabled Facilities Grant you must first be plumbing, electrical and basic household repairs. assessed by an occupational therapist (see above). The labour charge is £15 + VAT plus the cost of any materials used. Essential Repair Grants This is a means-tested grant for home owners. An Contact your District Council to find out more Essential Repairs Grant of up to £5,000 can be made about all of the schemes above. available to help with essential repairs to the home. Cherwell District Council Tel: 01295 227001 Email: [email protected] Oxford City Home Improvement Agency Tel: 01865 252887 Email: [email protected] South Oxfordshire Tel: 01491 823203 Email: [email protected] Vale of White Horse Tel: 01235 520202 Email: [email protected] West Oxfordshire Tel: 01933 861000

16 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Falls prevention

The Oxfordshire Falls Prevention Service helps people and home adaptations. to avoid falls and regain confidence following a fall. Contact Oxfordshire Falls Prevention Service on: Specialist nurses offer a detailed assessment and make 01865 425140 or email: recommendations about medication, physiotherapy [email protected].

Shopping

Delivered meals Frozen meals can be delivered to your home and Ocado you can also hire small freezers and microwaves from Tel: 0845 656 1234 Email: [email protected] Wiltshire Farm Foods, Oxfordshire County Council’s Web: www.ocado.com approved provider. Sainsbury’s Online Call 01993 868 810 or visit Tel: 0800 328 1700 Web: www.sainsburys.co.uk www.wiltshirefarmfoods.com to find out more. Tesco Direct Oxfordshire County Council subsidises frozen meals Tel: 0800 323 4050 Web: www.tesco.com to individuals who meet its eligibility criteria. To find out more contact Oxfordshire County Council’s Social and Health Care team on 0845 050 7666. Montclair Shopping with Care can deliver your shopping and arrange for it to be put away in your cupboards Online shopping services by the driver. Each delivery is charged, but there is no Most major supermarkets offer shopping services minimum spend. Contact them on: 01235 51188 or online and many also offer shopping by phone. email: [email protected].

Support and care at home

All home care providers are regulated and inspected by provision of care, be sure to contact several providers the Care Quality Commission who publish inspection and ask for a ‘Service User’s Guide’ and their charges and reports on their website www.cqc.org.uk. When a draft contract between you and the care provider. considering a service it’s always a good idea to check their report. Daily support and care Before you make any decisions regarding the A carer can call in daily to assist with day to day tasks. Visits are generally available from 7am until 10pm. Some people will need more than one visit per day. Night services can also be provided. The hourly rate depends on the services required, the time of day and the location. To find out more contact Oxfordshire County Council’s Social and Health Care team on 0845 050 7666.

Live-in care 24 hour live-in care can help people who have ongoing complex needs. It can also provide respite for regular carers and short-term support following a hospital stay.

Paying for support and care at home

Depending on your financial circumstances you may www.oxfordshire.gov.uk/carecharges or contact have to pay for some or all of the cost of support Oxfordshire County Council’s Social and Health Care and care you need at home. To find out more visit team on 0845 050 7666.

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 17 Advertisement

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18 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Support and care at home providers

Alr G Pa me House Bownbillr Associates Limited Oxford Thame Tel: 01865 397940 MH Tel: 01844 212153 PD LDA YA

A CbACUS are CreB a uREAU Ltd, The (Oxford & South West England) Limited Banbury Oxford Tel: 01295 340010 OP D PD LDA MH SI YA Tel: 01865 744174 OP D PD LDA MH SI YA Crea ompassion and Conversation Ltd AireCcqu are Ltd Chipping Norton Oxford Advert outside back cover Tel: 01608 641154 OP YA Tel: 01865 338050 OP D LDA MH YA AD CreO a uTLOOK (Oxford) AliedH l eALTHCARE - Oxford Oxford Kidlington Tel: 01865 771348 OP D PD MH SI YA Tel: 01865 370707 OP D PD LDA MH SI YA AD Creitha w Care AmerH b eALTHCARE Witney Abingdon Tel: 01865 882219 OP D PD SI Tel: 01235 531616 OP D PD LDA MH SI YA AD Cre a UK Homecare Limited ARCH Witney Wantage Tel: 0791 867 1800 OP D PD LDA MH SI YA Tel: 01865 481484 MH YA

AtuYu mn ears Care Crea 2 a Thame Didcot Tel: 01865 408345 OP D PD LDA MH SI YA AD Tel: 07938 483356 OP D YA

BueRbbonl i Community Care (Oxfordshire) Crerka ma (Oxford) Wallingford Oxford Tel: 01865 777700 Tel: 01491 822808 OP D PD SI YA OP D PD LDA MH SI YA AD

Buebellesl Limited Crerka ma (West Oxfordshire & Cherwell) Nr Bicester Woodstock Tel: 0745 476 0671 OP D PD SI YA Tel: 01993 810918 OP D PD LDA MH SI YA AD

BuebirdCl are (Cherwell) CretreeLa imited Bicester Abingdon Tel: 01869 324293 OP D PD SI YA Tel: 01235 828296 OP D PD MH YA AD

BuebirdCl are (South Oxfordshire) Cringa ompany, The (Oxon) Wallingford Advert page 18 Didcot Tel: 01491 837940 OP D PD YA Tel: 01235 206117 OP D PD LDA SI

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs This provider list has been provided to Care Choices, the publisher of this guide, by the Care Quality Commission (Nov 2013). Advertisers are highlighted

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 19 Advertisement DoCare believe that everyone has a right to support in their own home

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20 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Support and care at home providers continued

Cdarwoode Care D SlfiDCOT e Directed Support Service Oxford Didcot Tel: 01865 338069 OP D PD LDA MH SI YA Tel: 01235 818236 OP D PD LDA MH YA

Cnturione House EiteCrel a Agency Bicester Bicester Tel: 01865 748301 OP D PD YA Tel: 01869 247779 OP D PD MH SI

Cartervilleh Care at Home Limited Fecarel xi (Oxford and Abingdon) Witney Oxford Tel: 01993 775515 OP PD LDA MH SI YA Tel: 01865 321881 PD LDA

Cerwellh Care Services Limited Gldstho mi Personnel Limited Bicester (Oxfordshire) Tel: 01869 249839 OP D PD SI YA Bloxham Tel: 01295 724560 OP D PD LDA MH SI YA C hILTERN entre, The Henley-on-Thames Geigcarer Limited Tel: 01491 575575 PD LDA SI YA Banbury Tel: 01295 266224 OP D PD MH SI AD CinicalDl omCare Ltd Stratton Audley HnleyCe are Limited Tel: 01869 278220 OP D PD MH SI YA Henley-on-Thames Tel: 01491 842915 OP D PD MH YA Cmnityom u Voice Ltd (Oxfordshire Domiciliary Support) HFust Tr - North Oxfordshire DCA Witney Banbury Tel: 01706 836201 OP D PD LDA MH SI Tel: 01295 267906 LDA Cuntywideo Caring Ltd - Domiciliary Care Office HFust Tr - Oxon Vale DCA Wallingford Abingdon Tel: 0778 666 0779 Tel: 0844 800 2807 OP D PD MH SI YA OP LDA YA

Cossroadsr Care (Oxford) HFust Tr - South Oxfordshire & Berks DCA Oxford Abingdon Tel: 01865 260280 OP D PD LDA MH SI YA AD Tel: 0777 610 0871 OP LDA YA

DyndNa a ightcare Assistance (HO) HCoiceome h Care Oxford Witney Oxford Tel: 01993 708905 OP D PD Tel: 01865 770412 OP D PD LDA MH SI YA

DyndNa a ightcare Live-in Care Ltd Hlpersome e Care Limited Witney Abingdon Tel: 01993 708905 OP D PD Tel: 01235 848822 OP D PD LDA MH SI YA AD

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 21 Advertisement

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Support and care at home providers continued

HIsteadome n Senior Care (Oxford) Husingo 21 - Windmill Place Kidlington Thame Tel: 01865 841362 OP D PD LDA SI YA Tel: 0370 192 4000 OP D SI

HIsteadome n Senior Care Swindon IisCurts o (OSJCT) Watchfield Donnington Advert page 40 Tel: 01793 232585 OP D PD LDA MH SI YA Tel: 01865 748301 OP

HWthome i You Limited LurelsTa , he Oxford Witney Tel: 01865 487218 OP D PD SI YA Tel: 01993 708889 LDA

H omeCOmforts L GeOPARD M Ltd Oxford Chinnor Headington Tel: 01844 354994 OP D PD LDA YA Tel: 01865 765631 OP D PD LDA MH SI YA AD

Husingo 21 - Stanbridge House LfePthTi a rust Limited Banbury Oxford Tel: 0370 192 4000 OP D PD Tel: 01865 989486 LDA

22 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Support and care at home providers continued

Lfecarersi Banbury at Ntionwidea Care Services Ltd (Oxford) Bright Yellow Group Oxford Bloxham Advert page 18 Tel: 0121 707 0121 OP D PD LDA MH SI YA Tel: 01295 675070 OP D PD LDA MH SI YA AD NrthCerwello h Supported Living Scheme Lfecarersi Witney at Bright Yellow Group (The Camden Society) Witney Banbury Tel: 01295 724578 OP D PD LDA MH SI YA AD Tel: 0796 926 8349 OP D PD LDA MH SI YA

MactyreIn Central England Support NrsePusu l & Carer Plus UK Ltd Bicester Oxford Advert page 22 Tel: 01865 798642 LDA YA Tel: 01865 771761 OP D PD LDA MH SI YA

MaryKowles n Homecare Partnership, The OsisP a rIVATE Care Limited Oxford Abingdon Advert page 22 Tel: 01235 821223 Tel: 01865 338061 OP D YA OP D PD LDA MH SI

OiveTeel r Services MearsCre a - Oxford Witney Witney Tel: 0772 142 1400 OP D PD LDA YA Tel: 01993 703037 OP D PD LDA MH SI YA AD Ochardr Meadows (OSJCT) MicareHome Abingdon Banbury Advert page 40 Abingdon Tel: 01865 202356 OP D PD YA Tel: 01235 530655 OP D PD LDA MH SI YA AD OxordA f unts MicareHome Carterton Oxford Carterton Tel: 01865 791017 OP D PD SI YA Tel: 01993 846099 OP D PD MH SI YA OxordB f eaumont DCA MicareHome Henley-On-Thames Boars Hill Henley-on-Thames Tel: 01865 730990 OP Tel: 01491 415030 OP D PD LDA MH SI YA AD OxordD f omiciliary Care Moorlands Daytime Support (Royal Mencap Society) Witney Oxford Tel: 01993 703661 LDA Tel: 01865 379656 LDA

MuyH mb ’s omecare Support Limited OxordH f ealth NHS Foundation Trust - HQ Frilford Oxford Tel: 01865 391187 OP D PD LDA MH SI YA AD Tel: 01865 741717 OP D MH YA AD

MyCrer a OxordP f rivate Care Faringdon Oxford Tel: 01367 244014 D PD MH SI YA AD Tel: 01865 861944 OP D PD YA

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 2323 Will I have to leave my home?

How will I pay for my care?

For free professional advice and support about care My Care My Home is Oxfordshire County Council's approved provider

We know that finding the right type of care can be a daunting experience for people, and it can be a particularly emotional and trying time for families. My Care My Home will guide you through the maze that is finding out what care you need and how you can pay for it.

We can help you and your family with...

Care Services: ● A measured care assessment in your own home ● Short listing potential care providers ● Find a suitable Domiciliary care or respite service ● Employ your own carer ● Negotiate the terms of your care contract ● Monitor your care and provide written reports to family members

Property Services:● Adapt your present home to suit your needs ● Arrange to let or sell your home including house clearance ● Find a suitable extra care facility to rent or purchase

Financial Services: ● Independent Financial Advice

Freephone 0800 731 8470 mycaremyhome www.mycaremyhome.co.uk @mycaremyhome Support and care at home providers continued

OxordS f upported Living Scheme Rchndi mo Village Letcombe Regis DCA (The Camden Society) Letcombe Regis Advert page 46 Oxford Tel: 01235 773970 OP Tel: 01865 594240 OP D PD LDA MH SI YA R iDGEWAY Oxford City and Oxordshiref Support at Home South Oxfordshire (Leonard Cheshire Disability) Abingdon Banbury Tel: 01235 535048 LDA Tel: 01295 724520 OP D PD LDA MH SI YA AD R WiDGEWAY est OxnHlp o e at Home (West Oxfordshire, Swindon and Dorset) Witney Witney Tel: 01993 772886 OP YA Tel: 01865 747455 LDA

PchivCree a Services Rsboroughi Carers Ltd Abingdon Thame Advert page 20 Tel: 0783 279 1284 OP D PD MH SI YA Tel: 01844 212271 OP D PD LDA MH SI YA AD

PLLreS Ca ervices SrahCa ’s arers LLP Witney Abingdon Tel: 01993 866144 OP D PD MH SI YA Tel: 0778 729 6638 OP D PD LDA SI YA

Peerr mi ersonal Care Limited ScureCree a Henley-on-Thames Oxford Tel: 01491 411144 OP D PD LDA MH SI YA AD Tel: 01865 910214 OP D PD LDA MH SI YA

P rINCIPAL Medical Limited S BeVACARE anbury Registered Office Banbury Banbury Tel: 01295 278261 OP D PD LDA MH SI YA Tel: 01295 225533 OP D PD LDA MH SI YA AD

QualityH + omecare Solutions Limited Witney Tel: 01993 866634 OP D

RdisCa ommunity Care (Oxford) Botley Tel: 01865 250767 OP D PD LDA MH SI YA AD

RalLfeOe i ptions - Oxfordshire Kidlington Tel: 01865 309662 OP D PD LDA MH SI YA

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 25 Support and care at home providers continued

SEndt dmu House VkingHusei o Short Breaks Service Abingdon (Midlands Region) Tel: 01235 849400 OP Oxford Tel: 01865 762506 PD LDA SI S HtEWART ouse Oxford VJrersL Ca imited Tel: 01865 343134 OP D PD LDA MH SI AD Henley-on-Thames Tel: 01491 414040 OP PD YA SyleAret c Wallingford Wst ordshiree Oxf Supported Living Tel: 01491 838760 LDA (The Camden Society) Sre u Ca Oxfordshire Witney Abingdon Tel: 0790 526 2142 OP D PD LDA MH SI YA Tel: 01235 798867 OP D PD LDA MH SI YA Wstnstere mi Homecare Limited T HoTAL ome Care Solutions Oxford (Oxford) Oxford Oxford Tel: 01865 256040 OP D PD MH SI YA Tel: 01865 770412 OP D PD LDA MH SI YA AD

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26 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Housing options

Extra Care Housing

Extra Care Housing allows people to have their own an assessment of your housing needs by a housing officer. home, for rent or purchase, and have flexible care services You can also contact the scheme provider directly. If delivered to them by the on-site team if they need it. This you wish to refer yourself or someone else for assessment ensures that residents have peace of mind knowing they then you can arrange an assessment online or telephone are able to remain safely in their own home. For many Oxfordshire County Council’s Social and Health Care team people Extra Care housing is an alternative to a residential on 0845 050 7666. care home. To find out more about Extra Care housing you can To get Extra Care housing, you normally have an watch a short film about the benefits. You can find this on: assessment of your care needs from a social worker, and www.oxfordshire.gov.uk/extracarehousing.

Sheltered or retirement housing

Sheltered and retirement housing is provided by housing If you wish to refer yourself or someone else for associations and some District Councils. Sheltered housing, assessment then you can arrange an assessment online which is mostly available for rent only, is a practical step if at: www.oxfordshire.gov.uk or telephone Oxfordshire you would like more security and companionship and, for County Council’s Social and Health Care team on: some, additional help and support. 0845 050 7666.

District Council contacts South Oxfordshire West Oxfordshire District Council District Council Cherwell District Council Benson Lane, Crowmarsh Gifford, Elmfield, New Yatt Road, Bodicote House, Bodicote, Wallingford OX10 8ED Witney OX28 1PB Banbury OX15 4AA Tel: 01491 823000 Tel: 01993 861000 Tel: 01295 227001 Web: www.southoxon.gov.uk Web: www.westoxon.gov.uk Web: www.cherwell.gov.uk Vale of White Horse Oxford City Council District Council Town Hall, St Aldate’s, Abbey House, Abbey Close, Oxford OX11BX Abingdon OX14 3JE Tel: 01865 249811 Tel: 01235 520202 Web: www.oxford.gov.uk Web: www.whitehorsedc.gov.uk

Residential care

Care homes are eligible for support from Oxfordshire County Council, If you are reasonably active but would like greater care, home you will need to be visited by a social worker to identify support services are available. If they do not meet your needs, a the care you will need. This visit might be in your own care home offering only personal care may be the best option. home, or in hospital if you’ve been ill, or in a home. You will be fully involved in planning your care needs. Care homes with nursing Contact Oxfordshire County Council’s Social and Health If you think you may need nursing care in a home, and you Care team on 0845 050 7666 to find out more.

Paying for residential care

If you want to find out more about paying for residential All care providers in the country must be registered with care visit: www.supportfinder.oxfordshire.gov.uk or the Care Quality Commission. All services are inspected call Oxfordshire County Council’s Social and Health Care by the Commission, who report on their findings. These team on: 0845 050 7666. inspection reports are available at: www.cqc.org.uk.

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 27 Checklist for choosing a care home

Patient Voice represents • Take advice about finance. members of the public who attend Oxfordshire Once you have narrowed down and visited your choice Acute Hospitals (John of care homes, it is important to look at the following Radcliffe, Churchill, Nuffield Orthopaedic and Horton areas:

General). Its members have wide experience as patients, • Accommodation. ex-staff, university and college tutors. • Activities. Patient Voice has drawn up a checklist to help people • Staff. choose the right care home for their loved ones. This has • Food (and accessibility where necessary). been developed following comments from members of the public and experiences of members of Patient Voice. Of course, this is just an example of how you can better A summary of the checklist is below. The detailed prepare yourself for choosing a care home for a loved checklist can be found on Oxfordshire Support Finder at: one or relative. It is also important to gain personal www.supportfinder.oxfordshire.gov.uk. knowledge of the care home you are looking at. Ask locals if they have any experience of using the care First steps: home, or ask visitors about their experience. • Visit Support Finder, or contact your relevant County Council for information on care home vacancies. A comprehensive list of care homes and care homes with If you would like to feedback your views on the nursing in Oxfordshire starts on page 35. checklist then please contact the Chair at • Decide the criteria from which you are going to choose Patient Voice: [email protected] a care home such as location and ease of access.

Care Choices’ helpline

Care Choices, who publish this support and care schemes that meet their criteria. guide, provide a free helpline giving information and One call to the freephone number 0800 389 2077 help about care services and accommodation. A will enable the service to build a profile of exactly personalised report can be generated for customers what type of care you’re looking for, while taking into providing details of all care homes or housing with care account your personal needs and interests. M oney and paying for support and care

Care funded by the Council

Do I qualify for local authority financial assistance? usually pay for someone with your needs. If you have been assessed as needing a care home place and your capital is below £23,250 you may be What if a home costs more than the local authority entitled to financial support from your local authority. is prepared to pay? To find out more, contact Oxfordshire County Council’s The local authority will allow a third party to top-up Social and Health Care team on 0845 050 7666. your fees as long as they are able to do so for the long term. You are not allowed to top up the fees yourself Do I have a choice of care home if the Council is from capital below £23,250. paying? Yes and it can even be in a different county. The home My partner needs care, how does this affect me you choose must be suitable for your assessed needs, financially? comply with any terms and conditions set by your The Council will do a joint financial assessment for local authority and not cost any more than they would you and your partner, and will also carry out individual

28 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Care funded by the Council continued

assessments on whoever needs care. The contribution is from these assessments. If you receive joint benefits you are asked for will be whatever the lower amount you will only be offered a joint assessment.

Paying for your own residential care

If you are self-funding your care because you are not independent financial eligible for local authority funding there are other forms advicer, or care in sheltered or of financial assistance you may be entitled to. The Extra Care schemes and care important thing is not to try to do it alone, always seek homes. They are also able to professional advice. visit people who are currently in hospital and require a My Care My home is Oxfordshire County Council’s package of care before they can be discharged. approved provider. They offer a free telephone and The full service is explained in detail at: face to face advice service through home visits aimed www.mycaremyhome.co.uk or you can ring their at helping people find a suitable home care provider, freephone number on: 0800 731 8470 to find out more.

Benefits advice

Oxfordshire Citizen’s Advice can help make sure you are You can also find out more about the benefits you receiving the benefits you are entitled to. Call: might be entitled to by visiting: www.gov.uk/benefits- 08444 111444 or visit: www.caox.org.uk/oxford to adviser. It features reliable advice on how to make a find out more. claim and what to do if your circumstances change. Keeping safe

Trusted traders

Oxfordshire County Council’s ‘Buy With Confidence’ scheme provides a list of reputable local businesses checked by Trading Standards. Trading Standards staff have checked member businesses to ensure their trustworthiness and compliance with the law. You can search the list of approved businesses at: www.oxfordshire.gov.uk/buyconfidence.

Fire and rescue

To reduce the chance of having a fire in your home you website: www.365alive.co.uk to find out more. need to be aware of the risks, how to prevent them If you are worried about your fire safety and would and what to do should a fire occur. An online home fire like to know if you are eligible for a free home fire risk risk check will take you through various high-risk areas check please complete the form on: and highlight where you may have a fire risk. Visit the www.365alive.co.uk.

Keeping warm in winter

You could get between £100 and £300 tax free to help If you are a new claimant contact the Winter Fuel pay your heating bills if you were born on or before 5 Payments helpline on: 0845 915 1515. The line is open January 1952. This is known as a ‘Winter Fuel Payment’. Monday to Friday, 8.30am to 4.30pm.

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 29 Protecting vulnerable adults

Far too many vulnerable adults suffer abuse and neglect, often at the hands of relatives or people in trusted positions. A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves, or protect themselves from harm or from being exploited. Abuse could be physical, sexual, psychological and emotional, or financial. It could also cover the issue of neglect. Institutional abuse affects more than one person within an organisation and is not address by the service’s management. If you are worried about contacting the police you can contact Oxfordshire County Council’s Social and Health Care team to talk things over first on:0845 050 7666.

Domestic abuse

Oxfordshire Domestic Abuse services offer emotional 0800 731 0055 between 10am to 4pm Monday to and practical support to victims suffering or fleeing Saturday. domestic abuse. The National Domestic Abuse Helpline is open 24 Call the Oxfordshire Domestic Abuse Helpline on: hours, call: 0808 200 0247.

Protecting children and young people

If you are worried about a child or young person’s wellbeing, or think they may be at risk of harm or being Social and Health Care team: 0845 050 7666. abused or neglected, you should let someone know. Emergency Duty Team (outside office hours): There are a number of organisations you can speak 0800 833 408. to but if you think a child is in immediate danger, call the police on: 999. You can also get advice and help from the National Society for the Prevention of Cruelty Oxfordshire Support Finder to Children helpline on: 0808 800 5000 or get help via email on: [email protected]. A one-stop-shop for adult social and health You can contact Oxfordshire County Council whether care information and advice, to help you take you are a concerned member of the public, a child control of your care and support. or young person who is being harmed, or a parent or www.supportfinder.oxfordshire.gov.uk carer who feels at risk of harming a child.

Sexual assault

If you have been raped or sexually assaulted and report Abuse and Rape Crisis centre helpline on: it to the police they can refer you to a Sexual Assault 01865 725311. It is open Sunday 6pm to 8.30pm, Referral Centre. Monday 6.30pm to 9pm, Thursday 6.30pm to 9pm and You can contact the centre on: 0845 519 7638 - 24 Friday 11.30am to 2pm. hours a day. You can email them at: [email protected] or Women and girls can also contact the Oxford Sexual go to: www.oxfordrapecrisis.net.

30 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Having your say

How to make a complaint or comment

If you are unhappy or worried about Oxfordshire County Council’s Adult Social Care services, it is Visit www.oxfordshire.gov.uk/ important to let someone know. Usually talking to commentsandcomplaints or contact the team someone in the service can put it right. You can talk to on: 01865 323589, email: the people who provide your care or their managers. [email protected] They will have a process in place for managing or write to: complaints and listening to concerns that are raised. Comments and Complaints Service Wherever you raise a concern it should be listened to Freepost RRYR-XTBE-GBTZ, and taken seriously. The good and bad things people County Hall, New Road, raise can help improve services for everyone. You will Oxford OX1 1ND not be treated unfairly because of anything you raise. It is never wrong to give the service a call. For complaints concerning the NHS, contact The Comments and Complaints Team will help you NHS Complaints on: 0300 343 5718 or email: decide what to do - you do not have to make a formal [email protected]. complaint to talk things through.

Complaints about care that you pay for yourself

You can ask the Local Government Ombudsman to take up your case if you are not happy about how a care home or service dealt with your complaint about care that you pay for yourself.

Write to: The Local Government Ombudsman, PO Box 4771, Coventry CV4 0EH Or call 0300 061 0614 or 0845 602 1983.

You can call the County Council’s Comments and Complaints Service for advice about what to do or to raise a concern about a service. Contact details are above.

Healthwatch Oxfordshire

Healthwatch Oxfordshire is an independent organisation • listening to your views and experiences on the way that that listens to people’s thoughts and experiences of health and social care services are delivered; health and social care in Oxfordshire and works to help • using your views to make recommendations about how people get the best out of these services, whether it’s your services could or should be improved now; and improving them today or helping to shape them for • making your views known to influence the way your tomorrow. services are designed for the future. Healthwatch will give children, young people and adults a powerful voice both locally and nationally by: For more information about Healthwatch Oxfordshire, • providing information about local health and social care please call: 01865 520520 or visit: services; www.healthwatchoxfordshire.co.uk.

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 31 Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service is a free and negotiate immediate or prompt solutions. confidential service that provides help to the public If the team cannot answer your questions, they will when dealing with the NHS. It acts independently put you in contact with someone who can help you. when handling patient and family concerns, liaising There are Patient Advice and Liaison Services locally at with staff, managers and relevant organisations to each NHS Trust:

Churchill Hospital Nuffield Orthopaedic Centre Tel: 01865 235855 or email: [email protected] PALS Office: Tel: 01865 738126 or email: Horton General Hospital [email protected] PALS Office: Tel: 01295 229259 or email: Oxford Health [email protected] Tel: 0800 328 7971 or email: John Radcliffe [email protected] Tel: 01865 221473/740868 or email: Oxfordshire Clinical Commissioning Group [email protected] Tel: 01865 336800 or email: [email protected]

Get involved

Hearsay network know now and they will share it with the Oxfordshire Healthwatch is working with Oxfordshire appropriate organisation. County Council to run Hearsay events to find out what the Health and Wellbeing Board public thinks about Adult Social Care services. The Health and Wellbeing Board is a partnership between People who use services provided by the Council are Oxfordshire County Council, the NHS, District Councils, invited with friends, carers and family members to have local Healthwatch and the people of Oxfordshire. It is their say about what is most important to them. They designed to ensure that we all work together to improve are able to speak directly to people responsible for the our health and wellbeing, especially those of us with planning and quality of adult care services. health problems or in difficult circumstances. If you would like to get involved in a Hearsay event, please call 01865 520520 or write to Talking Health [email protected]. By signing up to Talking Health you can get involved and Oxfordshire Voice have your say about your local NHS services. Visit: This is a citizen’s panel made up of over 3,000 Oxfordshire www.consult.oxfordshireccg.nhs.uk or write to: residents who have volunteered to give up some of their [email protected] to find out more. time to answer surveys on a wide variety of issues. Panel Oxfordshire Rural Community Council members are carefully recruited to be representative of If you would like to support and help to grow community the population of Oxfordshire and are invited to stay on transport locally, get in touch with Oxfordshire Rural the panel for around three years. Visit: Community Council who will be able to find your local www.oxfordshire.gov.uk/consultation to find out more. community transport group. You could volunteer to help, Public Involvement Network for example by making sure people who need it know The Public Involvement Network invites you to take part about the service; helping with fundraising; becoming a in events and have your say about issues that affect health volunteer driver and helping with bookings. Call: and wellbeing across Oxfordshire - including social care, 01865 883488 or email: [email protected] to find education, housing and public health. out more. You can register online and choose specific areas of interest and preferred ways to take part at: Volunteer Connect http://publicinvolvementnetwork.oxfordshire.gov.uk. Run by Banbury Citizens Advice Bureau, Volunteer Do you have some general feedback to give about Connect runs a Community Transport brokerage service something to do with health or social care? Let the for the Cherwell area by recruiting volunteer drivers

32 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Get involved continued who use their own cars to take people to essential 0845 815 0092 or for information about community appointments, when there is no reasonable alternative for transport call: 0845 815 0087. Email: them to travel. [email protected]. For information about general volunteering call:

Volunteer Centres

Cherwell those wanting to volunteer and those looking for Volunteer Connect provides a volunteering brokerage volunteers in these areas. service to the community throughout Cherwell. The service matches volunteers to volunteering Tel: 01865 251946 opportunities and works with public and private sector Web: www.ocva.org.uk/volunteer-centre organisations to increase volunteering. West Oxfordshire Tel: 0845 815 0092 Volunteer Link Up offers community transport, Email: [email protected] befriending and practical help.

Oxford City, South Oxon and Tel: 01993 776277 Email: [email protected] the Vale of White Horse Web: www.vlu.org.uk The Volunteer Centre Oxfordshire offers a service to

Advocacy

Advocates can support someone to have their Oxfordshire Advocacy has a combination of trained views listened to and heard, help them to voice volunteers and staff to provide a service to those who their concerns and guide them through difficult or need it because of dementia, learning difficulties, or challenging times. because an event is overwhelming in their current If you feel unsure or concerned when you are faced situation. with making an important decision about your care choices, then you may want to consider using an Call: 01865 741200 or email: [email protected]. advocacy service.

How solicitors can help

A solicitor can give you impartial advice about wills, legal executives who provide specialist legal advice for making gifts, estate planning and Powers of Attorney. older and vulnerable people, their families and carers. Some can also offer guidance on immediate and long- Find out more at: www.solicitorsfortheelderly.com. term care plans. If you need help finding a lawyer, you can call during Solicitors for the Elderly is an independent, national office hours on: 0844 567 6173. Contact Citizens organisation of lawyers, such as solicitors, barristers, and Advice by visiting: www.citizensadvice.org.uk.

Bereavement

Oxfordshire County Council’s Registration Service Cruse is the leading charity in the UK specialising in has produced a bereavement guide to help you to bereavement. It offers one to one counselling sessions, arrange a funeral. It provides guidance, support and therapeutic groups and friendship groups to people reassurance and will help you to get all the information trying to come to terms with the death of others. you’ll need to help you at this difficult time. Visit: Visit: www.cruse.org.uk call: 01865 245398 or email: www.oxfordshire.gov.uk to find out more. [email protected] for more information.

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 33 Excellent care for people with dementia We have an excellent reputation for caring for the elderly mentally infirm, particularly those with Alzheimer’s disease. We offer a relaxed and happy environment, where residents retain their freedom of choice and Matron and some of our team of well trained, kind, caring staff individuality. We use no routine tranquillisers or sedative drugs.

Tasty food from our own chef Doors to the garden always open

100 staff care for 45 residents Beautiful secure grounds with lovely views over open countryside

Residents are free to get up and If you are looking for somewhere go to bed when they choose and with the facilities and experience eat between meals if they wish. to care for people, no matter All bedrooms are light and airy what the future may hold – then with low windows and most call George Tuthill or Maggie have excellent views. Rampley who will be pleased to answer your questions, send you Homely spacious rooms The home has secure gardens a brochure, or arrange for you to and grounds where residents look around the home. may stroll about whenever and wherever they like. Many enjoy Direct telephone line: 01295 757123. our minibus trips through the country lanes.

Wardington, Banbury, Oxon OX17 1SD. Telephone 01295 750622. (Five minutes from Junction 11 on the M40) Visit our website at www.wardington.com or email [email protected] Care home listings

Cherwell care homes

Br ayber y Clinic Piggy Lane, 4 The Bayberry Community, 6 Church Lane, Bicester OX26 6HT Wendlebury, Bicester OX25 2PN Tel: 01865 747455 LDA Tel: 01869 321717 MH YA AD Riding s, The Che rwood House Care Centre Calder Close, Daventry Road, Buckingham Road, Caversfield, Banbury OX16 3WR Bicester OX27 8RA Tel: 01295 276767 OP D Tel: 01869 245005 OP D PD LDA MH SI Shot r Term Breaks - 69 Neithrop Avenue Fo airh lme House 69 Neithrop Avenue, Church Street, Bodicote, Banbury OX16 2NT Banbury OX15 4DW Tel: 01295 269646 D PD LDA SI Tel: 01295 266852 OP D PD S t Anne’s Residential Care Home Fete a h r on House Clifton, Banbury OX15 0PA Chapel Square, Deddington, Tel: 01869 338295 OP D PD MH SI YA Banbury OX15 0SG Swrtte a House Care Home Tel: 01869 338259 OP 85 Bloxham Road, Banbury OX16 9JS Gl ebe House (OSJCT) Tel: 01295 259541 OP D 8 Mill Street, Kidlington OX5 2EF Tel: 01865 841859 Advert page 40 OP D

Gf os ord House 95 Bicester Road, Kidlington OX5 2LD Tel: 0203 195 3555 LDA YA

HtFrol a m Care Limited Holt Farm, Hopcrofts Holt, Steeple Aston, Bicester OX25 5QQ Tel: 01869 347600 LDA MH

L sake Hou e (OSJCT) The Green, Lake Walk, Adderbury, Banbury OX17 3NG Tel: 01295 811183 Advert page 40 OP D

Ley Community Drug Services 26 Sandy Lane, Yarnton, Kidlington OX5 1PB Cherwell River Tel: 01865 378600 AD

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 35 Cherwell care homes with nursing

Agne s Court - Care Home with Nursing Che rwood House Care Centre Physical Disabilities Buckingham Road, Caversfield, Warwick Road, Banbury OX16 2AB Bicester OX27 8RA Tel: 01295 673760 PD YA Tel: 01869 245005 OP D PD LDA MH SI

B arookl nds 1 Limited Fewt cot House Nursing Home 14 Dashwood Road, Banbury OX16 5HD Fritwell Road, Fewcott, Bicester OX27 7NZ Tel: 01295 268522 OP D PD LDA MH SI Tel: 01869 345501 OP D PD LDA MH SI YA

B arookl nds 2 Limited Gle ebefi lds Care Home 11 Old Parr Road, Stratford Road, Drayton, Banbury OX16 5HT Banbury OX15 6EH Tel: 01295 262083 Advert below OP D PD LDA MH SI Tel: 01295 738133 OP D

Oxford At Oxford Care our 28 years of caring cura personalis Formerly known as Audit Care Care experience is about putting you first. Established in 1985, our care homes are Experts in Dementia Care & Alzheimers in the heart of Kennington, a peaceful and tranquil village moments away from Respite, Intermediate & Day Care the historic town of Oxford. You are welcome to visit us and even Home Cooked Nutrional Meals spend a day amongst friends. For more information please call and ask to speak Regular Activities & Community Events one of our Registered Managers, email Affordable 24 Hour Professional Care or visit our website.

Mon Choisy 128 Kennington Road [email protected] Kennington, Oxford www.oxfordcare.com Kirlena House 18 Kennington Road 01865 739223 / 07920263838 Kennington, Oxford

Brooklands Nursing Homes “Providing Taylor-made care”

Nursing Care, Dementia Care and Respite Care

Brooklands is a family run nursing home and we have been providing quality, affordable care to the residents of Banbury for the past 25 years

Brooklands 2, 11 Old Parr Road, Banbury, Oxfordshire, OX16 5HT | Tel: 01295 262083 | Email: [email protected] | www.brooklandsnh.co.uk

36 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Cherwell care homes with nursing continued

Gdel o sw l Park Lr a krise Care Centre (OSJCT) Church Street, Bloxham, Prescott Close, Banbury OX15 4ES Banbury OX16 0RD Tel: 01295 724000 OP PD SI Tel: 01865 202356 Advert page 40 OP D YA

Gr stureen Pa es Christian Nursing Home Mao n r House Nursing Home The Hawthorns, Main Street, Merton, Banbury OX16 9FA Nr Bicester OX25 2NF Tel: 01295 279963 OP Tel: 01865 331555 OP D MH

Hte ea hfi ld House Nursing Home Sote u h rndown Heathfield, Bletchington, Worcester Road, Kidlington OX5 3DX Chipping Norton OX7 5YF Tel: 01869 350940 OP D Tel: 01608 433411 Advert page 38 OP D MH

Lgan ford View (OSJCT) War dington House Nursing Home Coach House Mews, Wardington House, Wardington, Bicester OX26 6EW Banbury OX17 1SD Tel: 01869 252343 Advert page 40 OP D PD SI Tel: 01295 750622 Advert page 34 OP D

Yar nton Residential and Nursing Home Rutten Lane, Yarnton, Kidlington OX5 1LW Tel: 01865 849195 OP D PD MH SI Advertisement Exceptional care for the individual

Elizabeth Finn Homes is recognised as providing excellent standards of care for the discerning resident. Our Homes are wonderful places to live – elegant and well maintained, with first-rate facilities and equipment as well as a high standard of cuisine that makes a stay with us a pleasure.

Our staff, of whom we are particularly proud, are warm and friendly; they work as a team to ensure residents' needs are met 24 hours a day. They are committed to ensuring independence, choice and dignity are assured at all times.

Our residents make decisions about their health and The Cotswold Home Rush Court personal care and are free to choose from a wide and varied Woodside Drive Shillingford Road set of social activities and outings. Bradwell Village Wallingford. Burford. OX18 4XA OX10 8LL In addition to long term care, we also offer convalescent, Tel: 01993 824225 Tel: 01491 837223 palliative and respite care. [email protected] www.efhl.co.uk

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 37 F_BAR_6137 Oxfordshire Care Choices Advert – 3 homes – 210x297mm_V3_Layout 1 02/12/2013 11:48 Page 1

Feel right at home with Barchester care homes

Did you know? Our homes have a wide range of activities so you can learn new hobbies or continue with the ones you love!

At Barchester, people always tell us they feel right at home as soon as we welcome them through our doors, and that's music to our ears. After all, we pride ourselves on our genuine warmth and friendliness – it's all part of the first-class care and support that we provide to the people of Oxfordshire. We have a range of services and facilities to suit all care needs: • Nursing care • Dementia care • Activities programme • Residential care • Respite care • Beautiful gardens

If you'd like to take a look around - or just need a bit of friendly advice - your local Barchester care home will be happy to help. www.barchester.com

Middletown Grange Oxford Beaumont Southerndown Middletown, Hailey, Bayworth Lane, Boars Hill, Worcester Road, Chipping Oxon, OX29 9UB Oxford, OX1 5DE Norton, OX7 5YF Tel: 01993 627 715 Tel: 01865 565 138 Tel: 01608 433 411 Oxford care homes

E sden Hou e Residential Home I Marst on Court (OSJCT) Eden House, 50 Horspath Road, Marston Road, Oxford OX3 0DJ Oxford OX4 2QT Tel: 01865 241526 Advert page 40 OP D Tel: 01865 776012 OP D O xford Respite Service E sden Hou e Residential Home III 43 Saxon Way, Headington, Eden House III, 38 Horspath Road, Oxford OX3 9DD Oxford OX4 2QT Tel: 01865 747455 LDA Tel: 01865 776012 OP D S t Andrew’s Residential Care Home Limited Ffe air i ld Residential Home 184 London Road, Headington, 115 Banbury Road, Oxford OX3 9EE Oxford OX2 6LA Tel: 01865 741752 OP D MH Tel: 01865 558413 OP S t John’s Home Isl ip Road, 27 St Mary’s Road, Oxford OX4 1QE Oxford OX2 7SN Tel: 01865 247725 OP D PD MH SI Tel: 01865 554920 LDA Town send House (OSJCT) Jc wa k Ho arth House Bayswater Road, 75 Hill Top Road, Oxford OX4 1PH Headington OX3 9NX Tel: 01865 251271 PD LDA SI YA Tel: 01865 762232 Advert page 40 OP D

L uffady N ield Home, The 165 Banbury Road, Oxford OX2 7AW Tel: 01865 888500 OP

Longad l n s (OSJCT) Balfour Road, Blackbird Leys, Oxford OX4 6AJ Tel: 01865 779224 Advert page 40 OP D O xford

Oxford care homes with nursing

Aba l ny Care Home, The Gr een GATes Nursing Home 7 London Road, Headington, 2 Hernes Road, Summertown, Oxford OX3 7SN Oxford OX2 7PT Tel: 01865 744444 OP Tel: 01865 558815 OP

B erookfi ld H eadington Care Home, The Little Bury, Roosevelt Drive, Headington, Oxford OX4 7UY Oxford OX3 7XR Tel: 01865 779888 OP Tel: 01865 760075 OP D MH YA

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 39 Advertisement

Meadow View NURSING HOME

Set in four acres of grounds and backing on to open countryside. Meadow View Nursing Home is situated in the peaceful village of Standlake, about four and a half miles from Witney in Oxfordshire. Our facilities include: • Long term, convalescence care & holiday stay • Single, shared & en-suite facilities • ‘We have an • Excellent home cooking • Open visiting hours • Extensive activities & outings programme • outstanding reputation • Visiting GP, chiropodist & hairdressing • Occupational therapy • for providing high quality For more information or to arrange a visit please contact us on (01865) 300205 24 hour professional or visit our website at www.meadowviewnursinghome.co.uk nursing care’

48 Rack End • Standlake • Oxon • OX29 7SB Bartlett’s The Hambledon Wing Now Open. To enquire please call 01296 747000 or visit www.peverelcourt.co.uk

Exceptional Elderly Care in Buckinghamshire

“Mum loves her new home” • High quality care for older people • Delicious home cooking • Homes across Oxfordshire • Highly trained staff • A charity that focuses on people not profits • A genuine interest in each individual

Find out more by calling 0800 988 8133 or visit www.osjct.co.uk.

40OSJ_Care ChoiceTo Oxford take Advert_185x533_v2.indd control of your 1 care and support options visit www.supportfinder.oxfordshire.gov.uk12/11/2013 16:39 Oxford care homes with nursing continued

Hs ou e 2 Slade House Tg rian le, The Horspath Driftway, Headington, Old London Road, Wheatley, Oxford OX3 7JH Oxon OX33 1YW Tel: 01865 747455 LDA Tel: 01865 875596 OP

Hwr o a d House Project 190 Iffley Road, Oxford OX4 1SD Tel: 01865 200955 AD

Iffl ey Residential and Nursing Home Anne Greenwood Close, Iffley, Oxford OX4 4DN Tel: 01865 718402 OP D

Iss is Hou e Care & Retirement Centre (OSJCT) Cornwallis Road, Donnington OX4 3NH Tel: 01865 397980 Advert page 40 OP D YA

SL t uke’s Hospital - Oxford 4 Latimer Road, Headington, Oxford OX3 7PF Radcliffe Square Tel: 01865 228800 OP

South Oxfordshire care homes

Amber House - Didcot D imensions 7 Wychwood Close 25-27 Norreys Road, Didcot OX11 0AT Sonning Common, Tel: 01235 512509 MH AD Reading RG4 9SN Tel: 0118 972 2678 LDA B rook House Residential Care Home 19 Ockley Brook, Didcot OX11 7DR D imensions Woodview 97 Wantage Road Tel: 01235 818926 PD LDA MH Didcot OX11 0AF Tel: 01235 814939 LDA Chit l erns End - Oxfordshire (OSJCT) Greys Road, Dabe is iliti s Trust - 4 Pages Orchard Henley-on-Thames RG9 1QR Sonning Common, Tel: 01491 574066 Advert page 40 OP D Reading RG4 9LW Tel: 0118 972 2928 LDA YA C leeve Lodge 11 Elmhurst Road, Goring-on-Thames, Dabe is iliti s Trust - 22 Woodlands Road Reading RG8 9BN Sonning Common, Reading RG4 9TE Tel: 01491 873588 OP D MH SI Tel: 0118 972 1460 LDA YA

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 41 Advertisement

INSPIRATIONAL CARE FOR THE ELDERLY

A care home with a difference

A modern purpose built home offering residential and nursing offers a unique environment, dedicated to each resident’s care located in the village of Burcot, Oxfordshire. The Close individual needs. offers long-term care, short-stay convalescent and respite care in a beautiful location close to the market town of Abingdon We pride ourselves on treating every resident individually and and within close proximity to the city of Oxford. It is ideally set matching the care they require to their speciﬁ c needs – each in three acres of beautiful landscaped gardens that roll down to resident’s Care Plan is designed to build on your strengths and the banks of the river Thames. we constantly seek to improve on quality of life.

Our multi–million pound redevelopment now provides some There’s always something happening at The Close – whether of the best care home accommodation in the country. it’s a crossword morning with our Activities Co-ordinator, an Extensive investment has transformed The Close into a bright, outing to the local garden centre or maybe just the hairdresser modern home offering three separate wings of purpose–built or chiropodist coming in for their weekly appointments. All our accommodation coupled with excellent facilities. We are an residents are free to join in as much as they want; we believe individual home and not part of a large chain and believe our in personal choice and you are always free to decide what you extensive experience and passion for caring for the elderly would like to do.

To enquire about availability or to arrange a visit, please call: Nyms Sithole on 01865 407343 | www.theclosecarehome.co.uk To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk South Oxfordshire care homes continued

Eastfe i ld House Care Home Orcr ha d Lodge Eastfield Lane, 36 Baskerville Road, Sonning Common, Whitchurch-on-Thames RG8 7EJ Reading RG4 9LS Tel: 0118 984 2586 OP Tel: 0118 972 2582 OP D MH

Gra nge, The Soel tw l Hill House Grange Close, Goring, Brightwell-cum-Sotwell, Wallingford OX10 0PS Reading RG8 9EA Tel: 01491 836685 OP Tel: 01491 872853 OP D Tower House Lyndhrst u Residential Care Home Tower House, Reading Road, Shiplake, Lyndhurst Road, Henley-on-Thames RG9 3JN Goring-on-Thames RG8 9BL Tel: 0118 940 1197 OP Tel: 01491 871325 OP D W ad oodl n s Mapl es, The 4 Gaskells End, Tokers Green, Tokers Green, Reading RG4 9EY Reading RG4 9EW Tel: 0118 972 4553 LDA YA Tel: 0118 972 4913 LDA MH

South Oxfordshire care homes with nursing

Abyrb e c est Nursing Home Essex Way, Sonning Common, Reading RG4 9RG Tel: 0118 970 9000 OP D

A cACia Lodge t/a Knightmark Properties Limited Acacia Lodge, Quebec Road, Henley-on-Thames RG9 1EY Tel: 01491 579100 OP D

C rlose Ca e Home, The Abingdon Road, Burcot, Abingdon OX14 3DP Tel: 01865 407343 Advert page 42 OP D PD YA

Fnsli t Hou e Reading Road, Goring-on-Thames RG8 0LL Tel: 01491 874499 OP PD YA

Hmt e p on Field Care Home 36 Lower Icknield Way, Chinnor OX39 4EB Jetty at Henley-on-Thames Tel: 01844 350900 OP

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 43 Winterbrook NURSING HOME

Winterbrook is a home that provides nursing and social care for the elderly including those suffering from dementia.

• Our 41-bed home has recently been thoughtfully extended and refurbished throughout to excellent standards • Situated between Reading and Oxford in the historic market town of Wallingford • Set in extensive picturesque gardens • Nursing, convalescent, care for chronically sick and terminally ill • Offering short and long-term care and respite care • 35 single rooms with en-suite and walk in showers and 3 double rooms • Dedicated 24-hour care provided by Registered Nurses and NVQ trained Health Carers • Promoting physical, emotional, social and spiritual well-being • Daily activities and regular outings organised by our dedicated activity co-ordinator • Vertical lift, with disability access and nurse call system • Regular visits by hairdresser, chiropodist and optician • Nutritious menus with special diets catered for • Regular GP visits to assess residents’ medical needs • Excellent relationship with local GP surgery and pharmacy • Afﬁ liated with Oxford Brookes University and training institutions for continuous www.excellentcarehomes.co.uk professional development of staff

To fully appreciate the beneﬁ ts Address: 18 Winterbrook, Wallingford, Oxon OX10 9EF that Winterbrook and our Tel: 01491 833922 dedicated staff can offer, please come and visit us... Email: [email protected] South Oxfordshire care homes with nursing continued

Huc nter ombe Hall Care Home Mya e l n House Huntercombe Place, Nuffield, 136 Loyd Road, Didcot, Henley-on-Thames RG9 5SE Oxon OX11 8JR Tel: 01491 641792 OP D Tel: 0203 195 3559 LDA YA

Johnas M efield - Care Home with Nursing Ol arad Vic ge Residential - Physical Disabilities Nursing and Dementia Care Home, The Burcot Brook, Lodge Burcot, Moulsford, Abingdon OX14 3DP Wallingford OX10 9JB Tel: 01865 340324 PD YA Tel: 01491 651429 OP D

Lsr a hb ook House Care Home Rs rtu h Cou Mill Road, Lower Shiplake, Shillingford Road, Henley-on-Thames RG9 3LP Wallingford OX10 8LL Tel: 0118 940 1770 OP D Tel: 01491 837223 Advert page 37 OP

Longad l n s Watl ington and District Care Home Pound Lane, Cassington, Hill Road, Watlington OX49 5AE Oxon OX29 4BN Tel: 01491 613400 OP D PD MH SI Tel: 01865 881440 OP Wt es ga e House (OSJCT) M r eadowc oft (OSJCT) Millington Road, 78 Queens Road, Wallingford OX10 8FE Thame OX9 3NQ Tel: 01491 836332 Advert page 40 OP D Tel: 01844 212934 Advert page 40 OP D Wnbri ter ook Nursing Home M eadows, The (OSJCT) 18 Winterbrook, Cholsey, Britwell Road, Didcot OX11 7JN Wallingford OX10 9EF Tel: 01235 518440 Advert page 40 OP D Tel: 01491 833922 Advert page 44 OP PD SI

Vale of White Horse care homes

Ha ven, The HTustF r - No 3 & 4a Milton Heights Radley Road, Potash Lane, Milton Heights, Abingdon OX14 3PP Abingdon OX14 4DR Tel: 01235 521801 LDA Tel: 01235 827615 OP LDA YA

HTustF r - Milton Heights Iris Hayter House Potash Lane, Milton Heights, 43 Sandford Road, Littlemore, Abingdon OX14 4DR Oxford OX4 4XL Tel: 01235 831686 LDA Tel: 01865 749560 OP MH YA

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 45 Advertisement Abbeyfield Oxenford House Residential Care for the Elderly

As a member of The Abbeyfield Society we provide a friendly purpose built home for our 25 residents in the picturesque village of Cumnor, 4 miles from Oxford City. Oxenford House offers its’ residents: • 24 hour care from experienced & well trained staff • Single bedded rooms, some with en-suite • Visiting doctors, physiotherapist, aromatherapist, optician, hairdresser, chiropodist & local clergy • Daily activities & entertainment programme, including outings & pastimes • A wide choice of freshly prepared meals which are all home cooked by our chef • Long/short term, convalescence, holiday stays & day care – all to give families a well-earned rest – The choice is all yours. For more information or to arrange an informal visit, feel free to contact us: Tel: 01865 865116 Fax: 01865 865923 Email: [email protected] Website: www.oxenfordhouse.co.uk Facebook page: Abbeyfield Oxenford Society Ltd

The Glebe, Cumnor, Oxford OX2 9RL General Manager: Paulene Shaw

Richmond Letcombe Regis Care Home Richmond Letcombe Regis Retirement and Care Village is all about quality of life.

Person-centred care Village facilities services includes: • Restaurant, Bar & Café • Nursing & residential care • Bowling Green • Dementia care in our • Wellness Spa & Gym ‘Memory Lane Community’ • Hair & Beauty Salon • Respite & convalescent care • 53 en-suite bedrooms • Landscaped gardens (including one 2 bedroom • Full itinerary of events apartment) and activities

01235 773970 Richmond Letcombe Regis, South Street, Letcombe Regis, Oxfordshire OX12 9RG www.richmond-villages.com/letcombe

ERDINGTON HOUSE Extra care housing from Housing21 Looking Erdington House in Yarnton provides 50 apartments which we propose to offer for rent and shared ownership. This high quality accommodation is for care or support? available alongside care and support services and provides access to a wider range of scheme facilities. • Level access shower rooms • Fully ﬁ tted kitchens For independent, impartial • Restaurant • Residents lounge • Landscaped gardens information on your care options, • On-site care team to provide care and support based on individual needs • Fully accessible, self contained apartments offering a safe and secure environment call this Directory’s helpline Rentals: Call 0345 6060 6363 or email [email protected] on freephone 0800 389 2077 Ownership: Call 0345 608 4021 or email [email protected]

46 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Vale of White Horse care homes continued

Klnir e a House O xenford House 18 Kennington Road, Kennington, The Glebe, Cumnor, Oxford OX1 5NZ Oxford OX2 9RL Tel: 01865 739223 Advert page 36 OP D PD SI Tel: 01865 865116 Advert page 46 OP D PD MH SI

K nowl, The Pi lgrim Homes - Framland 52 Stert Street, Abingdon OX14 3JU Naldertown, Wantage OX12 9DL Tel: 01235 521850 MH Tel: 0300 303 1470 OP D

Lefe a i ld R sidential Care Home Polarsp , The 32a Springfield Drive, Drayton Road, Abingdon OX14 1JF Abingdon OX14 5HY Tel: 01235 530423 OP D PD LDA MH SI YA Tel: 01235 523630 LDA

M on Choisy Sl tir ings (OSJCT) 128 Kennington Road, Kennington, Garston Lane, Oxford OX1 5PE Wantage OX12 7AX Tel: 01865 739223 Advert page 36 OP D PD SI Tel: 01235 762444 Advert page 40 OP D

Ol d StATion House (OSJCT) Uni ted Response - 61 Adkin Way Old Station Yard, Abingdon OX14 3US Wantage OX12 9HN Tel: 01235 536226 Advert page 40 OP D Tel: 01235 762279 LDA

Vale of White Horse care homes with nursing

A bingdon Court Care Home Gra nge Care Centre, The Marcham Road, 25 Church Green, Stanford in The Vale, Abingdon OX14 1AD Faringdon SN7 8HU Tel: 01235 535405 Advert page 48 OP D Tel: 0844 472 5182 OP PD

B ridge House Oa ken Holt Nursing and Residential Home Thames View, Abingdon OX14 3UJ Eynsham Road, Farmoor, Oxford OX2 9NL Tel: 01235 856002 Advert page 50 OP D PD Tel: 01865 865252 OP D

Coxwel l Hall and Mews Nursing Home O xford Beaumont Fernham Road, Bayworth Lane, Bayworth Corner, Faringdon SN7 7LB Boars Hill, Oxford OX1 5DE Tel: 01367 242985 OP D PD SI Tel: 01865 565138 Advert page 38 OP

Fe rendune Court Ri chmond Village Letcombe Regis Ash Close, Faringdon, South Street, Oxford SN7 8ER Letcombe Regis OX12 9RG Tel: 01367 244267 OP D Tel: 01235 773970 Advert page 46 OP D

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 47 Advertisement

The Old Prebendal House Residential & Nursing Care for the Elderly Regional winner of the Housing Design Award, this beautiful 16th Century manor house is designed specifically for those seeking choice, independence and long-term security during retirement. Fully registered care facilities, including 24 hour nursing care, in a tranquil riverside setting. Congenial relaxing atmosphere, lounges and well stocked library. Apartments for couples, with all accommodation en-suite. Superb leisure facilities including music and the arts. Purpose built Nursing wing for long-term, convalescent and post-operative care. Holiday breaks available. For further details please contact the Home Manager Nael Shibli, The Old Prebendal House, Shipton-under-Wychwood, Oxford OX7 6BQ Telephone: 01993 831888 Website: www.oldprebendalhouse.com

developed by the publisher of the Oxfordshire Support Finder Witho s many providers to choose from, where do you start? www.carechoices.co.uk can help.

• search care providers quickly and easily • extra information, photos and direct • search by postcode/town and care type website links for hundreds of providers • Information on standards of care • request a brochure • links to the latest inspection reports • checklists to take with you when you visit Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

48 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Vale of White Horse care homes with nursing continued

Shublad r n s Waa nt ge Nursing Home Faringdon Road, Cumnor, Oxford OX2 9QY Garston Lane, Wantage OX12 7AR Tel: 01865 865363 OP D PD Tel: 01235 774320 OP D PD MH SI

S rt KATha ine’s House Ormond Road, Wantage OX12 8EA Tel: 01235 762739 OP

Swto ford House Care Home Faringdon Road, Shippon, Abingdon OX13 6LN Tel: 01235 538623 OP D PD SI

Val s e Hou e Sandford Road, Littlemore, Oxford OX4 4XL Uffington Church Tel: 01865 718467 OP D YA

West Oxfordshire care homes

BrtltCa et lose Hn e ry Cornish Care Centre (OSJCT) 1 Bartlett Close, Witney OX28 6FD Rockhill Farm Court, Tel: 01993 709646 LDA Chipping Norton OX7 5AU Tel: 01608 642364 Advert page 40 OP D PD SI Bee a ch H ven 77 Burford Road, Js a mine House Chipping Norton OX7 5EE 7 Pensclose, Witney OX28 2EG Tel: 01608 642766 OP D Tel: 01993 702860 OP

Chei rv l Cottage Residential Home Ma dley Park House (OSJCT) Brighthampton, Witney OX29 7QW Madley Way, Witney OX28 1AT Tel: 01865 300820 OP Tel: 01993 890720 Advert page 40 OP D

D oris WATTS Care Home, The Nwa e l nd House 79 Milestone Road, Carterton OX18 3RL 50 Newland, Witney OX28 3JG Tel: 01993 844103 OP D YA Tel: 01993 702525 OP

Et ns one House Redwood House Cox Lane, Chipping Norton OX7 4LF Penhurst School, New Street, Tel: 01608 677375 OP D Chipping Norton OX7 5LN Tel: 01608 642559 PD LDA SI YA Hao wth rns 2 Bushey Ground, Roa seb nk Care Home Minster Lovell OX29 0SW High Street, Bampton OX18 2JR Tel: 01993 776336 LDA Tel: 01993 850308 OP D

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 49 Advertisement MY GRANDMA IS A V.I.P

residential, nursing and dementia care for very important people please call us on 01235 856 002 to arrange a visit

Thames View, Abingdon, Oxfordshire, OX14 3UJ www.bridgehouseabingdon.co.uk To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk West Oxfordshire care homes continued

Shot r Term Breaks - April Cottage Sn pe cer Court (OSJCT) Ducklington Lane, Union Street, Witney OX28 4TJ Woodstock OX20 1JG Tel: 01993 773832 D LDA MH SI Tel: 01993 812725 Advert page 40 OP D

West Oxfordshire care homes with nursing

Bee ch Court Nursing Home M eadowview Nursing Home 37 Newland Street, Eynsham, 48 Rackend, Standlake OX29 7SB Witney OX29 4LB Tel: 01865 300205 Advert page 40 OP D Tel: 01865 883611 OP D PD SI Mre er yfi ld House Nursing Home Bee a ch H ven 33 New Yatt Road, 77 Burford Road, Witney OX28 1NX Chipping Norton OX7 5EE Tel: 01993 775776 OP D PD LDA SI Tel: 01608 642766 OP D M iddletown Grange Cedr a Court Care Home Middletown, Hailey, 60 Moorland Road, Witney OX28 6LG Witney OX29 9UB Tel: 01993 703536 OP D PD YA Tel: 01993 627715 Advert page 38 OP D LDA

Coso t w ld, The Mls il Hou e Woodside Drive, Bradwell Village, 30-32 Bridge Street, Burford OX18 4XA Witney OX28 1HY Tel: 01993 824225 Advert page 37 OP Tel: 01993 775907 OP

Fea re l nd House Nursing Home Ol d Prebendal House, The Wroslyn Road, Freeland, Station Road, Shipton-under-Wychwood, Witney OX29 8AH Chipping Norton OX7 6BQ Tel: 01993 881258 OP Tel: 01993 831888 Advert page 48 OP PD SI

Hn e ry Cornish Care Centre (OSJCT) R amping Cat Nursing Home Rockhill Farm Court, White Hill, Burford OX18 4EX Chipping Norton OX7 5AU Tel: 01993 822088 OP D PD MH SI Tel: 01608 642364 Advert page 40 OP D PD SI Redwood House H t omes ead, The Penhurst School, New Street, 24 Flax Crescent, Carterton OX18 1NA Chipping Norton OX7 5LN Tel: 01993 845754 OP D Tel: 01608 642559 PD LDA SI YA

Lgt an s on, The Tllea re s Station Road, Kingham, Burford Road, Shipton Under Wychwood, Chipping Norton OX7 6UP Chipping Norton OX7 6DB Tel: 01608 731732 OP PD Tel: 01993 833833 OP D

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 51 Notes

52 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk Ixnde Advertisers are in bold Support and care at home providers

A Countywide Caring Ltd - Life Path Trust Limited 22 Oxon Help at Home 25 Domiciliary Care Office 21 A G Palmer House 19 Lifecarers Banbury at Crossroads Care (Oxford) 21 Bright Yellow Group 23 P Abacus Care (Oxford & South West Pechiv Care Services 25 Lifecarers Witney at England) Limited 19 PLL Care Services 25 D Bright Yellow Group 23 Acquire Care Ltd 19 Day and Nightcare Assistance (HO) 21 Premier Personal Care Limited 25 Allied Healthcare - Oxford 19 Day and Nightcare Live-in Care Ltd M Principal Medical Limited Amber Healthcare 19 21 MacIntyre Central England Registered Office 25 ARCH 19 Didcot Self Directed Support 23 Q Autumn Years Care 19 Support Service 21 Mary Knowles Homecare Quality + Homecare Solutions Partnership, The 23 Limited 25 B E Mears Care - Oxford 23 Blue Ribbon Community Care Elite Care Agency 21 MiHomecare Abingdon 23 R (Oxfordshire) 19 F MiHomecare Carterton 23 Radis Community Care (Oxford) 25 Bluebelles Limited 19 Real Life Options - Oxfordshire 25 Flexicare (Oxford and Abingdon) 21 MiHomecare Bluebird Care (Cherwell) 19 Henley-On-Thames 23 Richmond Village Letcombe Bluebird Care G Moorlands Daytime Support 23 Regis DCA 25 (South Oxfordshire) 19 Goldsmith Personnel Limited Mumby’s Homecare Ridgeway Oxford City and South Brownbill Associates Limited 19 (Oxfordshire) 21 Support Limited 23 Oxfordshire 25 Ridgeway West (West Oxfordshire, Greigcare Limited 21 My Carer 23 C Swindon and Dorset) 25 Care Bureau Ltd, The 19 H N Risborough Carers Ltd 25 Care Compassion and Henley Care Limited 21 Nationwide Care Services Ltd S Conversation Ltd 19 HF Trust - North Oxfordshire DCA 21 (Oxford) 23 Sarah’s Carers LLP 25 Care Outlook (Oxford) 19 HF Trust - Oxon Vale DCA 21 North Cherwell Supported Living Secure Care 25 Care with Care 19 Scheme (The Camden Society) 23 HF Trust - South Oxfordshire & Sevacare Banbury 25 Berks DCA 21 Nurse Plus & Carer Plus UK Ltd 23 Care UK Homecare Limited 19 St Edmund House 26 Care2Care 19 Home Choice Care Oxford 21 O Stewart House 26 Caremark (Oxford) 19 Home Helpers Care Limited 21 O asis Private Care Limited 23 Style Acre 26 Caremark (West Oxfordshire & Home Instead Senior Care (Oxford) 22 Olive Tree Services 23 SureCare Oxfordshire 26 Cherwell) 19 Home Instead Senior Care Orchard Meadows (OSJCT) 25 Caretree Limited 19 Swindon 22 T Oxford Aunts 25 Caring Company, The (Oxon) 19 Home With You Limited 22 Total Home Care Solutions Oxford 26 Oxford Beaumont DCA 25 Cedarwood Care 21 Homecomforts 22 Oxford Domiciliary Care V Housing 21 - Stanbridge House 22 Centurion House 21 (Royal Mencap Society) 25 Viking House Short Breaks Service Housing 21 - Windmill Place 22 (Midlands Region) 26 Charterville Care at Home Limited 21 Oxford Health NHS Foundation VJ Carers Limited 26 Cherwell Care Services Limited 21 I Trust - HQ 25 Chiltern Centre, The 21 I sis Court (OSJCT) 22 Oxford Private Care 25 W Christies Care Limited 21 Oxford Supported Living Scheme West Oxfordshire Supported Living Clinical DomCare Ltd 21 L (The Camden Society) 25 (The Camden Society) 26 Community Voice Ltd (Oxfordshire Laurels, The 22 Oxfordshire Support at Home Westminster Homecare Limited Domiciliary Support) 21 Leopard GM Ltd Oxford 22 (Leonard Cheshire Disability) 25 (Oxford) 26

Care homes / care homes with nursing

A Bridge House 47 Cotswold, The 51 Eden House Residential Home I 39 Abbeycrest Nursing Home 43 Brook House Coxwell Hall and Mews Eden House Residential Home III 39 Abingdon Court Care Home 47 Residential Care Home 41 Nursing Home 47 Enstone House 49 Acacia Lodge t/a Knightmark Brookfield 39 D F Properties Limited 43 Brooklands 1 Limited 36 Dimensions 7 Wychwood Close 41 Fairfield Residential Home 39 Agnes Court - Care Home with Brooklands 2 Limited 36 Fairholme House 35 Dimensions Woodview Nursing Physical Disabilities 36 Featherton House 35 C 97 Wantage Road 41 Albany Care Home, The 39 Cedar Court Care Home 51 Ferendune Court 47 Amber House - Didcot 41 Disabilities Trust - 4 Pages Orchard 41 Chervil Cottage Residential Home 49 Fewcott House Nursing Home 36 Disabilities Trust - Flint House 43 Cherwood House Care Centre 35, 36 B 22 Woodlands Road 41 Freeland House Nursing Home 51 Bartlett Close 49 Chilterns End - Oxfordshire Doris Watts Care Home, The 49 Bayberry Clinic 35 (OSJCT) 41 G Beech Court Nursing Home 51 Cleeve Lodge 41 E G lebe House (OSJCT) 35 Beech Haven 49, 51 Close Care Home, The 43 Eastfield House Care Home 43 Glebefields Care Home 36

For further information about Oxfordshire County Council services visit www.oxfordshire.gov.uk 53 Ixnde continued Advertisers are in bold

Care homes / care homes with nursing continued

Godswell Park 37 John Masefield - Care Home with O St Andrew’s Nursing Physical Disabilities 45 Residential Care Home Limited 39 Gosford House 35 Oaken Holt Nursing and Grange Care Centre, The 47 Residential Home 47 St Anne’s K Residential Care Home 35 Grange, The 43 K irlena House 47 Old Prebendal House, The 51 St John’s Home 39 Green Gates Nursing Home 39 Knowl, The 47 Old Station House (OSJCT) 47 Green Pastures Old Vicarage Residential - Nursing St Katharine’s House 49 Christian Nursing Home 37 L and Dementia Care Home, The 45 St Luke’s Hospital - Oxford 41 Lady Nuffield Home, The 39 Orchard Lodge 43 Stewart House Care Home 35 H Lake House (OSJCT) 35 Oxenford House 47 Stirlings (OSJCT) 47 Haven, The 45 Langford View (OSJCT) 37 Oxford Beaumont 47 Stowford House Care Home 49 Hawthorns 49 Langston, The 51 Headington Care Home, The 39 Larkrise Care Centre (OSJCT) 37 Oxford Respite Service 39 T Heathfield House Nursing Home 37 Lashbrook House Care Home 45 P Tall Trees 51 Hempton Field Care Home 43 Leafield Residential Care Home 47 Piggy Lane, 4 35 Tower House 43 Henry Cornish Care Centre Ley Community Drug Services 35 Pilgrim Homes - Framland 47 Townsend House (OSJCT) 39 (OSJCT) 49, 51 Longlands 45 Poplars, The 47 Triangle, The 41 HF Trust - Milton Heights 45 Longlands (OSJCT) 39 HF Trust - No 3 & 4a Milton Heights 45 Lyndhurst Residential Care Home 43 R U United Response - 61 Adkin Way 47 Holt Farm Care Limited 35 M Ramping Cat Nursing Home 51 Redwood House 49, 51 Homestead, The 51 M adley Park House (OSJCT) 49 V Richmond Village House 2 Slade House 41 Manor House Nursing Home 37 Vale House 49 Letcombe Regis 47 Howard House Project 41 Maples, The 43 Ridings, The 35 Huntercombe Hall Care Home 45 Marston Court (OSJCT) 39 W Meadowcroft (OSJCT) 45 Rosebank Care Home 49 Wantage Nursing Home 49 I Meadows, The (OSJCT) 45 Rush Court 45 Wardington House Iffley Residential and Nursing Home 41 Meadowview Nursing Home 51 Nursing Home 37 Iris Hayter House 45 S Watlington and District Care Home 45 Merryfield House Nursing Home 51 Short Term Breaks - Isis House Care & Retirement W estgate House (OSJCT) 45 Meylan House 45 69 Neithrop Avenue 35 Centre (OSJCT) 41 Winterbrook Nursing Home 45 Middletown Grange 51 Short Term Breaks - April Cottage 51 Islip Road, 27 39 Woodlands 43 Mill House 51 Shrublands 49 Mon Choisy 47 J Sotwell Hill House 43 Y Jack Howarth House 39 N Southerndown 37 Yarnton Residential and Jasmine House 49 Newland House 49 Spencer Court (OSJCT) 51 Nursing Home 37

Other advertisers

Abbeyfield 46 DoCare 20 GreenSquare Group 26 Oxfordshire Link 18 Barchester 38 Elizabeth Finn Homes 37 Helping Hands Peverel Court Care 40 Advert inside front cover Protection & Investment Ltd Bupa 46 Erdington House 46 Housing 21 46 Advert inside back cover Care Choices Helpline 46 Excellent Care Homes 44 My Care My Home 24 The Orders of St John Care Choices Website 10, 22, 48 Golden Services 20 Oxford Care 36 Care Trust 40

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the indices. Care Choices Limited does not endorse or support any particular institution included in the Directory. © 2014 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited. ISBN 978-1-909048-82-9 Printed in England. Ref. No: 4001/Oxfordshire1/0214. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. This publication is available free of charge from Oxfordshire City Council. Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. Publisher: Robert Chamberlain. Director of Sales: David Werthmann. Head of Editorial: Emma Morriss. Editor: Alistair Robertson. Regional Team Manager: Russell Marsh. Business Development Manager: Paul Leahy. Senior Sales Executives: Elaine Bartlett, Debbie Feetham. Sales Executives: Donna Hall, Rachel Joseph, Vanessa Ryder. DGN: 00005/1/v2 Director of Creative Operations: Lisa Werthmann. Assistant Production Manager: Jamie Harvey. Published 02/14 Production Designer: Nick Cade. Creative Artworker: Holly Cornell. Photograph credits: Oxfordshire County Council. Review 02/15

54 To take control of your care and support options visit www.supportfinder.oxfordshire.gov.uk With prudent planning care fees do not need to be a problem

We look to provide you with:

A guaranteed income for life The ability to live in the home of your choice No fear that your money will run out The provision for rising care costs Peace of mind for you and your family Please call 01344 636374 or 0118 9821710 to speak to our specialist advisor Daniel Kasaska or visit our website www.pil.uk.com for more information. If you prefer you can email [email protected], or simply cut out and return the attached coupon.

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