2016 Annual Report

member of

World Service Jerusalem

2016 Annual Report Foreword | 1-6 Augusta Victoria Hospital (AVH) | 7-23 Serious Medicine, Caring Staff |7 Ribbon Cutting Ceremony Marks Reopening of Surgical Department | 8 Restoring Hope and Reviving Dreams: New Bone Marrow Transplantation Unit Officially Opened 9| Refurbished Diabetes Care Center Serves Community | 10-11 Mobile Mammography Unit Promotes Awareness, Education, and Early Detection | 12-13 AVH Experience in Elder Care and Palliative Medicine Provides Solid Basis for Expanding Its Services | 14-15 Diverse Specialists Bring to Life the AVH Motto, “Serious Medicine...Caring Staff” |16-17 New AVH School Provides Continuation of Education for Children with Chronic Illnesses | 18 AVH Patient Assistance Fund | 19 AVH Participates in “Clean Care is Safer Care” Initiative | 20 Volunteer Hospitality Program at AVH Fosters Welcoming Atmosphere | 21 AVH Statistics 2016 | 22 AVH Board of Governance | 23 Map of LWF Jerusalem Program Activities | 24-25 Vocational Training Program (VTP) | 26-40 Empowering Youth, Building Civil Society | 26 LWF Vocational Training Program Data 2016 | 27 VTP Graduates Take Varied Paths to Sustainable Livelihoods | 28-30

Table of Contents of Table LWF Opens Multi-Purpose Sports Field at Vocational Training Center in East Jerusalem | 31-32 LWF Summer Camp in Beit Hanina Provides Career Orientation for East Jerusalem Youth | 33-34 Yousef Shalian Offers Professional, Visionary Leadership |34-36 LWF VTP 2016 Graduates Employment Statistics | 37-39 Vocational Training Advisory Board | 40 LWF Olive Oil from the Mount of Olives | 41 Come Visit the LWF Jerusalem Program! | 42 How to Donate to the LWF Jerusalem Program | 43 Visitors 2016 | 44 Scholarships and Material Aid | 45 Donors 2016 | 46 Jerusalem Program Financial Data | 47 LWF Jerusalem Program Senior Staff |48 are confronted daily with the stark realities of a seemingly intractable conflict and witness the growing frustration and hopelessness, and are aware of the shrinking humanitarian space in which to provide assistance to Palestinians World Service in the occupied territories. In the view of many,

member of Palestinians and Israelis are worse off than at any point since the beginning of the occupation 50 years ago. Concern is especially high over the dire situation of children and youth across Gaza and the West Bank, including East Jerusalem, and their disillusionment growing up under FOREWORD prolonged occupation and in the absence of a political solution on the horizon. Many Palestinian The humanitarian challenges across the West children and youth find it very difficult to plan Bank and Gaza continued to be tied in 2016 to for their future and to have hope for productive policies and practices of the Israeli occupation and lives. The LWF increased its assistance to young the ups and downs of political efforts to resolve the people in 2016 through its vocational training and Palestinian-Israeli conflict. While Palestinian and scholarship programs. However, the magnitude of Israeli fatalities and injuries declined significantly need requires much more investment in economic compared to 2015, a record number of structures opportunities for youth, psychosocial support, owned by Palestinians in the West Bank, including education, health, and protection. East Jerusalem, were demolished or seized since the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) began recording such data in 2009. These demolitions, according to OCHA, account for the highest number of displaced persons in the West Bank since at least 2009 and add to the approximately 51,000 Palestinians still displaced as a result of the escalation in the conflict in 2014. At the same time, the expansion of Israeli settlements and restrictions that prevent Palestinians from building and using local natural resources limit economic development and employment opportunities, especially for young people.

Limitations on movement and access of people also continued to pose problems for Gaza patients needing cancer treatment at Augusta Victoria Looking ahead, the year 2017 marks the 500th Hospital in Jerusalem. An OCHA press release Anniversary of the Reformation. The overarching from 29 December 2016 states, “Between January theme of the 500th Anniversary and the Twelfth and October 2016, 66 per cent of the permit Assembly of the LWF, taking place in Namibia in applications by Palestinian patients to travel via May 2017, is “Liberated by God’s Grace,” with three Erez for treatment outside Gaza were approved on sub-themes: “Salvation – Not for Sale,” “Human time, down from 78 per cent during the same period Beings – Not for Sale,” and “Creation – Not for 1 in 2015.” Barriers and checkpoints throughout Sale.” Four study booklets, available through the the West Bank, along with limitations on permits, LWF, address these various themes and prompt hinder access to medical and educational facilities, the reader to explore how God’s abundant love for diminish employment opportunities, and deepen human beings frees us to do advocacy in defense the fragmentation of the West Bank. of victims of injustice, care for the sick and the poor, and work to change systems that perpetuate The LWF and other humanitarian agencies with injustice. relief, development, and peacebuilding programs in the West Bank, Gaza, and Israel advocated 2017 also marks numerous milestones related to in 2016 for a redoubling of efforts to find a the Palestinian-Israeli conflict: 100 years since the political solution to end the conflict. The LWF issuance of the Balfour Declaration; 70 years since Jerusalem Program and many other agencies the vote on the United Nations Partition Plan; Despite the US and EU payments, the debts of of the debts the US and EU payments, Despite unacceptably at remain Authority Palestinian the carefully to continue will The LWF high levels. affecting developments these and other monitor its referrals of the costs cover to the PA of the ability and AVH, including hospitals, Jerusalem East all to friends and partners. by advocacy is encouraging the from funding European Union and Substantial the Palestinian from payments and regular the U.S. is there that ensure to 2017 in needed are Authority and Gaza Bank West for treatment of no interruption and AVH served at patients and other patients cancer hospitals. Jerusalem East other to visit officials elected your Please encourage to coming are they if Hospital Victoria Augusta the themselves in Jerusalem 2017 see for and to what and center as a cancer AVH of development and Bank West so many of the lives means in that Gaza Palestinians. on behalf advocated who everyone to thanks Many Jerusalem and the East AVH the funding for of Once much appreciated. are efforts Your hospitals! the life- to interruption any avoided have we again by provided treatment and kidney cancer saving the The bipartisan the of release support for AVH. later be helpful will and important was funding U.S. up come likely most will the matter when in 2017 again. AVH 2016 Cash Crisis 2016 AVH refer to continued (PA) Authority The Palestinian in (AVH) Hospital Victoria Augusta LWF’s to patients not treatment and other treatment cancer for 2016 experienced AVH Bank. West the in Gaza or available extensive to issues in 2016 due flow serious cash to Authority the Palestinian by in payments delays the to refers it the patients cancer for the costs cover the (LWF), Federation World The Lutheran hospital. board, AVH the and (AVH), Hospital Victoria Augusta and related churches member with LWF together in 2016 in work advocacy their continued agencies, crisis. the cash flow address to order released States the United that report to I am pleased Palestinian of the payment for USD 25 million hospitals Jerusalem East to debts (PA) Authority USD on 11 million over received AVH in 2017. early 30% approximately by reducing January 2017, 22 the for PA the by AVH to owed money of amount the referred patients Bank West Gaza and of treatment 9,270,000 over received AVH the PA. by AVH to of share AVH’s representing 2016, August in Euros Jerusalem East towards Union grant the European receivables. PA against Network Hospitals’

The United Nations Security Council Resolution Resolution Council Security Nations United The 2016, on 23 December adopted 2334 (2016), and expansion “construction Israel’s condemned settlers, Israeli of transfer settlements, of homes and of demolition land, of confiscation violation in civilians, Palestinian of displacement and relevant humanitarian law international of concern “grave expressed The UNSC resolutions.” activities are settlement Israeli continuing that two-the of viability the imperilling dangerously the At the 1967 lines.” based on solution State acts of “all the UNSC condemned time, same terror, acts of including civilians, against violence and incitement provocation, acts of as all well as a region vision of “its and reiterated destruction” and Palestine, Israel States, democratic two where and within secure side in peace by side live by adopted The resolution, borders.” recognized (United with one abstention favor, 14 in of vote a Israeli all of the cessation “that stressed States), the salvaging for is essential activities settlement affirmative “for called and solution”, two-State the reverse to immediately be taken to steps imperilling are that the ground on trends negative solution.” the two-State The LWF Council, meeting in Wittenberg, Germany, Germany, Wittenberg, in meeting Council, The LWF many with -- “continues it that stated June 2016, in ‘hope in signs of out seek to -- will good of people in these same lines, Along situation’.” a hopeless international urgent for called the Council 2015 conflicts through theregion’s toresolve efforts the than further violence; rather negotiation with their advocate to member churches LWF engagement constructive ensure to governments human suffering the causes of address to and respect only; effects their than addressing rather freedom and citizenship, equal human dignity, for for support continued and people; all for religion of and Palestine, Israel between solution two-state a ensure to way the best as the 1967 borders, along This call states. both of well-being and the security Israeli all of the cessation for a) a demand includes: territories; occupied the activities in settlement in all Jerusalem of the status on focus b) a clear with special the conflict, resolve to proposals the the of religious significance to attention to churches member for city; c) encouragement and governments movements, religious confront and directly that contexts own their in corporations and d) supportthe conflict; perpetuate indirectly through disputes resolve to efforts Palestinian for United the use of including means, peaceful institutions. international bodies and other Nations 50 years since the Israeli occupation of the West the West of the occupation 50 years since Israeli and Gaza; 30 and Jerusalem, East including Bank, intifada. first the beginning of the since years

The Lutheran World Federation | ANNUAL REPORT 2016 2 JERUSALEM Photo: WCC/Sean Hawkey WCC/Sean Photo:

Khalil Sa’adeh from Jerusalem (right) with nurse Gannet Kasa (left) in the Skilled Nursing and Long-Term Care Center of Augusta Victoria Hospital. Gannet is a practical nurse originally from Ethiopia and has been working Mount of Olives for AVH since 1992. Gannet collaborates with health team members to facilitate positive Building Projects patient care outcomes and provides a full range of nursing care to patients with a variety of physical problems. Work on obtaining the building permit for the El- der Care and Palliative Medicine Institute (ECP- MI), proceeded in 2016 and will most likely be system in geriatric care. It will rely on specialized issued in the second half of 2017. Depending on services already available at AVH to provide fundraising efforts, construction could begin as medical treatment, as required, for its patients. early as 2018. The ECPMI will focus on the treatment of serious illnesses and the alleviation of Planning for the Mount of Olives Housing Project their side effects. (MOHP), to be located on the western slope of the Mount of Olives property, is proceeding and An ECPMI Due Diligence Report/Feasibility a number of hurdles related to licensing were Study was developed and issued by cleared in 2016. The proposed project would offer PricewaterhouseCoopers in May 2016 in between 85 and 115 affordable housing units, cooperation with LWF/AVH staff. The completion including guest housing, independent living, staff of the PWC report establishes firm ground for housing, and assisted living. 3 fundraising. PricewaterhouseCoopers issued a feasibility study The Elder Care and Palliative Medicine Institute, in relation to the MOHP on 16 May 2016. The study to be a wing of Augusta Victoria Hospital (AVH), confirms the assumptions that there is a shortage will help to meet the pressing need for additional of affordable housing in Jerusalem. It furthermore healthcare facilities for elderly Palestinians. notes that many Christians desperately need The ECPMI will build on existing expertise of adequate housing and that the project is timely, AVH’s Skilled Nursing and Long-Term Care to preserve the Palestinian Christian community Center by providing 144 additional beds and in Jerusalem. The study shows that the project is four new departments. The ECPMI will employ financially viable. Even with a rental level at 60% of approximately 300 staff, provide space for the current market rate in Jerusalem, there will be specialized training for healthcare professionals, no need for financial subsidies to cover operating and build the capacity of the Palestinian health costs from year one of operation. Photo: LWF/M. Brown LWF/M. Photo:

The Joint Commission International re-accredited AVH in May 2016. in May AVH re-accredited International Commission Joint The Relief World Lutheran Canadian to thanks also Annelisa Steeber, and Daniel Sullivan (CLWR), Qatari the Permanent and Barry George, the support their substantial of for Committee April 21 on place took celebration The project! 2016. the phase of the second of The inauguration at sportsfacility multi-purpose the of renovation place took Center Training Vocational the LWF the of The renovation 2016. on 17 November achieved was room and exercise changing rooms World Lutheran with Canadian in cooperation Relief. Guest the LWF to added was apartment new A campus in 2016 and Olives of the Mount House on in early refurbished was House itself the Guest for and relaxing place is an inexpensive It 2017. Jerusalem. exploring tourists and pilgrims Photo: LWF/K. Baldrige LWF/K. Photo:

AVH celebrated the renovation of its operating its operating of the renovation celebrated AVH the ward, surgical and inpatient rooms the and Center, Care a Diabetes of establishment Transplantation Bone Marrow its of inauguration 8-11) (see pages in 2016. unit a hand held team Control Infection AVH The campaign in cooperation awareness hygiene Hands” LIVES: Your Clean “SAVE with the WHO 20) (see page campaign. the inside School” “Persistence the opened AVH AVH at treated the children in support of hospital (see illnesses. chronic for basis on a long-term 18) page Hanina, in Beit Center Training Vocational The LWF and orientation a career hosted Jerusalem, East the period 13-18 sports camp during summer 33) (see page 2016. August the multi- of renovation the of phase first The cooperation in achieved was field purpose sport for Sport programme Sector the GIZ with of on behalf implemented Development, Economic for Ministry the German Federal Many (BMZ). and Development Cooperation Highlights of 2016 of Highlights

Photo: LWF/M. Brown LWF/M. Photo: Photo: LWF/S. Cox LWF/S. Photo:

The Lutheran World Federation | ANNUAL REPORT 2016 4 JERUSALEM Photo: WCC/Sean Hawkey WCC/Sean Photo:

Looking ahead to 2017

The Outpatient Oncology (Chemotherapy) Bank, including the six Palestinian hospitals in East Department was in need of refurbishing and Jerusalem. Positron emission tomography (PET) equipment upgrades. The renovation of this uses small amounts of radioactive materials called department began in November 2016 and will radiotracers, a special camera, and a computer be accomplished in 2017 with funding from to help evaluate organ and tissue functions. By the OPEC Fund through the United Nations identifying body changes at the cellular level, PET Development Programme (UNDP). A second may detect the early onset of disease before it is phase of renovations will include the outpatient evident on other imaging tests. treatment and triage area and will begin in the second half of 2017. Construction for an outpatient, daycare center for adult dialysis will begin at AVH in the second In the Radiation Oncology Department, AVH quarter of 2017. This new center will provide 16 will replace an aging medical linear accelerator dialysis stations and construction will be made and add a third one in the second half of 2017. possible with grants from the Islamic Development 5 Funding for the two new machines will be from Bank (IDB) and the Welfare Association. the Saudi Fund. The United Nations Relief and Works Agency (UNRWA) will be responsible for AVH also plans in 2017 to renovate the north wing the procurement of the machines. AVH is the only of the 3rd floor of the hospital with funding from hospital in Gaza and the West Bank, including the the Islamic Development Bank in order to open East Jerusalem hospitals, to offer radiotherapy for a pediatric palliative medicine unit, thereby the treatment of cancer. expanding the services of the AVH pediatric oncology unit. With the funding support of the Government of Germany and the Islamic Development Bank, and Renovation of the theater/multi-purpose hall with the cooperation of Bread for the World, AVH at the Vocational Training Center in Beit Hanina will install a PET/CT in the second half of 2017. began in late 2016 and will be completed by the There are no PET/CT scanners in Gaza or the West end of March 2017. Photos: LWF/K. Baldrige LWF/K. Photos: Sabrine Issa speaking on behalf of 2016 VTP Graduates. VTP Graduates. 2016 of on behalf Sabrine Issa speaking This global ecumenical prayer vigil began on 24 December 2012 and will continue across the globe, the globe, across continue will 2012 and December on 24 vigil began prayer ecumenical This global East the Middle in violence is dismantled, occupation the Israeli until month, every the 24th of on conflict. Palestinian-Israeli the to resolution negotiated lasting and just a celebrate can all and ends, Forum. Palestine ACT the by coordinated is vigil The updates for Peace” East Middle for Vigil “Prayer on and click www.actpalestineforum.org to Go information. and more Prayer Vigil for Peace in the Middle East the Middle in Peace for Vigil Prayer of wide array a offering to in addition Forum, Palestine ACT and its partnersthe in The LWF the for vigil in 2012 a prayer initiated and Gaza, Bank West the humanitarian services in for Land, the Holy in suffering are who those all for Israel, and in Palestine communities Christian world. the and East the Middle in peace for and Israelis, and Palestinians Brown B. Mark Rev. Jerusalem Program Representative, Federation World The Lutheran Thank you! Thank and churches to thanks my extend to like would I Program Jerusalem the LWF of On behalf diaconal our supported who the globe around and colleagues friends, agencies, related year. this past over and encouragement solidarity your for you Thank in 2016. work On Saturday, 28 May 2016, the Lutheran World World the Lutheran 2016, 28 May On Saturday, (VTP)Program Training Vocational Federation The class. its 64th of the graduation celebrated females, 60 including 226 graduates, class of the of community alumni the ever-growing joined VTP. in 2015- a project VTP implemented also The Development 2016 in partnershipthe Youth with with the (YDD), Arab Society Studies - Department and Social Economic For Fund Arab the support of to Association, the Welfare through Development school in of out dropped who had youth 150 train trained in auto- were The students Jerusalem. East aluminum carpentry, auto-mechanics, electronics, and hairdressing. catering, conditioning, air works, with a 2016 in February concluded The project in Jerusalem. celebration the about information for 26-41 see pages (Please Program.) Training Vocational Vocational Training Training Vocational (VTP)Program

The Lutheran World Federation | ANNUAL REPORT 2016 6 JERUSALEM Augusta Victoria Hospital Serious Medicine... Caring Staff AVH

Augusta Victoria Hospital (AVH) is a program 2016 of the Lutheran World Federation World Service in Jerusalem. Following the war in 1948, AVH Licensed inpatient beds 118 Sabrine Issa speaking on behalf of 2016 VTP Graduates. entered into a partnership with the United Nations Licensed ambulatory beds & stations 52 Relief and Works Agency (UNRWA) and became Number of staff 403 the primary medical facility in Jerusalem caring Number of inpatient admissions 12605 for Palestinian refugees. Continuing this legacy of serving those who are most in need, many of the Number of dialysis sessions 22716 patients at AVH today still rely on social assistance Number of chemotherapy sessions 20088 as they come to AVH for lifesaving treatment and Number of radiation sessions 25585 care. AVH through this rigorous process that examines Throughout its many years of serving the local every level of quality assurance and patient safety Palestinian population, AVH has transitioned from within the hospital. This accreditation, valid for a general hospital, to secondary care, and today three years, is the first for all hospitals in the East is becoming a highly specialized center of medical Jerusalem Hospital Network. Nammour says, “We excellence. Complementing the specialized care are the first to be accredited and we continue to be provided at the AVH Mount of Olives campus, the the lead in terms of quality and safety of patients.” hospital runs community-based health outreach programs that focus on health education, Arising out of AVH’s commitment to growth and screening, and early detection in underserved innovation, the next major project of the hospital rural communities. will be to add a wing for Elder Care and Palliative Medicine in order to expand its services to elderly AVH’s specialized care centers strategically focus Palestinians and to build upon existing services on treatments that are currently unavailable at a and expertise available at the hospital. majority of Palestinian hospitals. AVH is the only place for all Palestinians from the West Bank and The specialty care centers and departments at the Photo: K. Brown K. Photo: Gaza to receive radiotherapy treatment, and the hospital are: only place for pediatric hemodialysis ● The Cancer Care Center care for Palestinians from the ● The Hematology and Bone Marrow West Bank. Transplantation Center ● The Kidney Care Center In 2016, AVH was re- ● The Surgery and Ear, Nose, and Throat Care accredited with Joint Center Commission International ● The Community Care Department (Diabetes (JCI). JCI is a US-based body Care Center, Mobile Mammography Unit, and that assesses hospitals and Mobile Diabetes Unit) health care facilities globally. ● The Specialized Center for Child Care 7 CEO Walid Nammour ● The Skilled Nursing and Long-Term Care and Chief Operating Center Officer Atif Al- ● The Laboratory Medicine Department Rimawi led (Bone Marrow Transplantation, Clinical Lab, Pathology Lab, and Molecular Lab) ● The Diagnostic Radiology Department Photo: LWF/K. Baldrige LWF/K. Photo: Islamic improvements to the AVH Surgical Department.Surgical the AVH to improvements Norwegian Ministry of Norwegian of Ministry cancer care available to patients who come to AVH AVH who to come patients to care available cancer treatment. for the of The renovation and rooms operating was autoclave sterilization through made possible the support from Bank, Development Abu Hani Mr. by represented the ribbon cutting Diab in ceremony. The represented , Affairs Foreign Representative Norway by Authority the Palestinian to Frydenlund, Jacob Hans Mr. the the funding for provided the inpatient of renovation through ward, surgical Norwegian Aid. Church Walid Nammour spoke to representatives of the donors, of representatives to spoke Nammour Walid During a ribbon cutting ceremony in July 2016, AVH CEO AVH 2016, July in During a ribbon cutting ceremony AVH staff, and AVH Board members about the significant the significant members about AVH Board and staff, AVH July 12, 2016, was a day of celebration for AVH as AVH for celebration of a day was 2016, 12, July was Department Surgical refurbished newly the one includes Department The Surgical dedicated. one rooms, operating two room, pre-operation sterilization a new room, recovery post-operation ward surgical the inpatient and autoclave, a and beds inpatient surgical 16 of consisting which autoclave, sterilization The station. nursing medical sterilize to steam the use of employs above directly located is now tools, and equipment significant a is change This rooms. operating the rooms. the operating of the layout to improvement can and materials equipment the sterilized Now, surgeons the to elevator special via delivered be the process streamlining use, before below directly surgical for care and ensuring high quality staff for patients. department surgical AVH’s decade, the past For surgeries related in oncology has specialized The Surgical surgeries. throat and nose, and ear, the comprehensive part of is a critical Department Marks Ceremony Cutting Ribbon Department Surgical of Reopening

The Lutheran World Federation | ANNUAL REPORT 2016 8 JERUSALEM Restoring Hope and Reviving Dreams: New Bone Marrow Transplantation Unit Officially Opened

On April 6, 2016, Augusta Victoria Hospital and USAID celebrated the inauguration of the new Bone Marrow Transplantation Unit. USAID’s $2.9 million contribution provided Augusta Victoria Hospital with the essential equipment needed to operate the unit and intensive advanced training for its staff members to run the newly established Bone Marrow Transplantation Unit (BMT Unit).

The ribbon-cutting ceremony was well attended by AVH staff, doctors, and administrators from other East Jerusalem hospitals, church leaders, R. David Harden, USAID Mission Director, expressed his representatives of various NGOs, and other support for the partnership with Augusta Victoria Hospital and affirmed the common commitment to professional and community members. The governor of Ramallah compassionate care. Photo: LWF/K. Baldrige and Al Bireh, Dr. Leila Ghannam and former Prime Minister of the Palestinian Authority, Dr. Salaam Fayyad also attended. Several speeches patients,” Rev. Mark Brown, LWF Jerusalem were made in honor of the celebration. Speakers Program Representative, said. “It is altogether included Bishop Dr. Munib Younan, Bishop of the fitting that the sound of the ‘oud sets the tone for ELCJHL; Walid Nammour, CEO of AVH; and R. our celebration today of the new BMT unit that has David Harden, USAID Mission Director. In his the potential to restore hope and revive dreams.” address to the dignitaries present, Bishop Younan honored the memory of the late Dr. Tawfiq Nasser, The USAID support of the BMT program builds former CEO of AVH, whose leadership helped on the previous strategic investments of USAID, shape the specialized medical expertise offered at most notably the medical linear accelerator that the hospital. was inaugurated in 2011 and provides life-saving radiation treatment to cancer patients from Gaza The ceremony featured an ‘oud performance and the West Bank. by Ghidian Qaymari. Nineteenth century writer Muhammad Shihab al-Din wrote that the music of “This USAID grant toward the Augusta Victoria the ‘oud “places the temperament in equilibrium” Hospital Bone Marrow Transplant Program is a and “calms and revives hearts”. “It is important true model for capacity building: not only did it to understand the science and medical expertise provide the state of the art equipment, but it also behind the BMT program, and it is important built our capacity at the human skills level in a to appreciate the caring and compassionate comprehensive and intensive manner,” stated Mr. environment that AVH seeks to create for its Nammour. 9 Diabetes Care Center Dedicated On 6 April 2016, AVH dedicated the newly refurbished Diabetes Care Center on the Mount of Olives campus in Jerusalem. The refurbishment of the center was funded by Mr. Nabil Zughayar, President of the Palestine Diabetes Association.

Mr. Nabil Zughayar Photo: LWF/K. Baldrige The newly renovated Diabetes Care Center on on Center Care Diabetes renovated The newly for the center serves Olives as of the Mount screening, services, preventive education, all AVH for diabetes of treatment and diagnosing, the under Center, Care The Diabetes patients. , Abu-Halaweh Ahmad director of leadership for Model” Care “Comprehensive a has adopted that diabetes of treatment and the prevention combating for a model become will he hopes within diseases non-communicable preventable Ministry the Palestinian of framework the entire approximately affects Diabetes (MoH). Health of Palestine, within population the of 14.5-20% 7-8%. of average with a global compared Diabetes Care Diabetes AVH-Diabetes Palestine AVH-Diabetes Refurbished Refurbished Serves Community Center

TheThe LuLutherantheran WorWorldld FederaFederationtion | ANNUAANNUALL REREPORTPORT 2016 1010 JERUSALEM Abu-Halaweh, who just celebrated 20 years of working at AVH, speaks about “closing the circle” when it comes to dealing with non- communicable diseases like diabetes within the Palestinian community. The “Comprehensive Care Model” seeks to provide all necessary resources Photo: LWF/M. Brown LWF/M. Photo: for prevention, management, and treatment Khatib S. AVH/ Photo: for diabetes patients. Abu-Halaweh has been developing AVH’s diabetes care program since 2002 and his years of experience in community health have revealed many important factors to creating a successful program.

As always, there are areas for growth, but Abu- Halaweh is very proud of the new center and believes that the impact that it has had already is very positive. He hopes to be able to add spaces for food preparation and nutrition education as well as shoemaking to the center in alignment with the model of comprehensive care. Families are often involved with a patient’s care, The Diabetes Care Center staff, both onsite and which gives the center an opportunity to educate through the mobile clinics, provide education, more people. Abu-Halaweh mentioned a patient training, and resources to rural MoH and UNRWA whose sister accompanied him to an education clinics throughout the West Bank to increase the session about diabetes and recognized many capacity of local clinics to deal with diabetes. One symptoms in herself that indicated diabetes. She example of this is the area of diabetic foot care, was immediately tested at the center and was which did not exist nationally before AVH developed provided options for management and treatment, a program. In many high risk communities, the all on the same day! services offered by MoH clinics are very basic and Abu-Halaweh believes that it is in line with AVH’s The new building was designed around the mission to help serve the Palestinian population experience of the diabetes team and advances by dispersing their knowledge and resources AVH’s goals of innovation and leadership within throughout these communities. the Palestinian Health Care system. The focus of the Mobile Diabetes Unit and the Diabetes Care The treatment of non-communicable diseases in a Center revolves around ensuring that patients are community health setting differs from other types guided through the comprehensive model and of medical treatment and Abu-Halaweh highlighted are supported for the duration of their education, that having the new Diabetes Care Center located management, and treatment of diabetes. This outside of the walls of AVH promotes a relaxed model is also applicable to the running of the atmosphere for group counseling and education. Mobile Mammography Unit.

In working to “close the 11 circle”, the Diabetes Care Center hopes to lessen the time and the complications between screening and diagnosis to management and treatment. Housing all aspects of disease prevention and treatment in one place eases the stress on patients and allows for AVH staff to accompany their patients throughout the entire process, rather than being passed from clinic to clinic. The main reasons for women not doing doing not women for reasons main The of lack include: screening mammography test the about awareness and knowledge to access of lack options; treatment and services; and overriding mammography the barriers to Contributing priorities. family are unfortunately women many care, to the healthcare of the bureaucracy up in caught support or without many leaving system care. their continue to on how knowledge Unit Mammography Mobile the and AVH this process streamlining to committed are between transitions smooth ensuring and treatment. and diagnosis, screening, 2000 breast nearly providing to In addition unit the mobile in 2016, screens cancer by women 5000 nearly empowered also breast perform self to them educating of detection early promote To examinations. expanded has unit the mobile cancer, breast Mr. Issam Mr. , Director General of of General Director , Mobile Mammography Unit Mammography Mobile Mobile Diabetes Unit served Unit Diabetes Mobile Many thanks to to thanks Many Younis wheat and presented it to the to it and presented wheat the Augusta Victoria Victoria Hospital the Augusta to see it! Photo: LWF/M. Brown LWF/M. see it! Photo: to LWF logo from strands of Gaza of strands from logo LWF artist, created this image of the of this image created artist, kind piece of art. Mr. Younis, the Younis, Mr. art. of kind piece especially for the caring staff of the caring staff for especially the Al Mezan Center for Human for Al Mezan Center the Rights in Gaza, for this one-of-a- for in Gaza, Rights LWF in Jerusalem in appreciation in appreciation Jerusalem in LWF more stunning in person! Come to to in person! Come stunning more Cancer Center. The artwork is even is even The artwork Center. Cancer the LWF Jerusalem office (gallery!) (gallery!) office Jerusalem the LWF 170 small communities in the West Bank. West the in communities 170 small clinics is the mobile on focus the As always, and underserved serve communities rural to all for care comprehensive and provide Unit, Mammography The Mobile patients. of working in the field years of through in access, that found has health, community to barrier the largest is its meanings, of all the most is cancer Breast women. for care yet Palestine, in cancer reported commonly only to provided services are cancer breast population. female eligible the of 5% about health the national for The primary question the other to happens “What is system care including reasons, many are There 95%?” it make that resources, financial time and clinics central to go to women for challenging clinic mobile AVH the to cities or in nearby village. a nearby to comes when it In 2016, the AVH AVH the In 2016, and the AVH Mobile Mammography Unit Mammography Mobile Awareness, Promotes Detection and Early Education,

TheThe LuLutherantheran WorWorldld FederaFederationtion | ANNUAANNUALL REREPORTPORT 2016 1212 JJERUSALEMERUSALEM “Early detection safeguards health” Photo: K. Brown its screening services to women in the 35- to the Palestinian Ministry of Health in order 65 year age range. In some cases, in order to to demonstrate the significant improvement facilitate access, the AVH mobile clinic team in the process of breast cancer screening, will go to a woman’s home and bring her to diagnosis, and management and to make the the mobile clinic. case for adoption of this model nationwide.

In line with the AVH comprehensive care Currently, the AVH mobile unit is still using model, the mobile clinic has reduced the an analog machine. This means that the time from screening to treatment from images that are taken need to be physically approximately two months to less than two brought to AVH to be read, which doesn’t weeks. In 2016, the average time between happen until the end of the work day. With 13 the mammography screening and results the addition of a digital mammography was eight days. In the cases where breast machine, the scans could be instantly sent to cancer was diagnosed, on average, treatment AVH to be read online which would serve to was started within one week. This is decrease the times between screening and something that Abu-Halaweh and the Mobile diagnosis, and diagnosis and treatment. Also, Mammography Unit would like to improve digital mammography detects cancer cells in upon and are hoping to procure a digital earlier stages than analog mammography. mammography machine in the near future. The current system allows for about 12- The model AVH created together with our 15 women to be screened per day and a partners in Health Work Committees in 2016, digital machine would increase that to 25-30 with support from UNFPA, will be presented women per day. the consistent, increased demand for additional additional for demand increased the consistent, patients. for space Center Care Nursing and Long-Term Skilled AVH’s the Because 100% occupancy. at is consistently the been has it high, so is space for demand local a is there when that AVH at staff of experience patient. with a new immediately filled is it vacancy, such facility, care a geriatric for need The urgent AVH by identified was ECPMI, the proposed as Care Term Nursing and Long its Skilled through services care elderly for the demand and Center a PricewaterhouseCoopers by confirmed was study The 2016. in May presented study, feasibility beds overall, gap in available a large indicated the East for shortage acute and a particularly population. Palestinian Jerusalem by prepared analysis the market to According the current in 2016, PricewaterhouseCoopers Elder Elder proposed Photo: WCC/Sean Hawkey WCC/Sean Photo: and heart disease, dementia, head trauma and trauma head dementia, and heart disease, for long-term illnesses that include cancer, stroke stroke cancer, include that illnesses long-term for Care Center receive physiotherapy on an ongoing physiotherapy receive Center Care basis. All patients served by this department have have this department served by patients All basis. Skilled Nursing and Long-Term (Sub- Nursing and Long-Term Skilled a day. These patients are receiving specialized care care specialized receiving are These patients a day. Many patients in the Skilled Nursing and Long-Term Nursing and Long-Term the Skilled in patients Many diabetes. Many patients require naso-gastrictubing, require patients Many diabetes. and typically two or more patients at any given time given any at patients more or two typically and injury, Parkinson’s disease, and complications due to to due and complications disease, Parkinson’s injury, major medical needs requiring nursing care 24 hours nursing care requiring needs medical major when the ward was first expanded was over 180 days. 180wasover days. expanded first was when the ward require dialysis treatments. The average length of stay stay of length The average treatments. dialysis require Care and Palliative Medicine Institute (ECPMI), Medicine Institute and Palliative Care need the pressing meet will that a project elderly for facilities healthcare additional for the existing on build will ECPMI The Palestinians. Nursing and Long- Skilled AVH’s expertise of 144 additional providing by Center Care Term will The ECPMI departments. new four beds and for space provide 300 staff, approximately employ professionals, healthcare for training specialized health the Palestinian of the capacity and build care. in geriatric system in servingthe experience has considerable AVH through care palliative and providing elderly Center. Care Nursing and Long-Term its Skilled in partnershipwith Canadian AVH, In 2009, the Canadian and (CLWR) Relief World Lutheran (CIDA), Agency Development International Care Nursing and Long-Term its Skilled expanded 13 of size its original from grew ward The Center. 25 beds by to opened in 1998, which had beds, the of floor a the third reconstructing section of meet was to undertaken This renovation hospital. In July 2016, AVH completed its refurbishment its refurbishment completed AVH 2016, July In the of This patients. geriatric for Center Care Acute) the and remodeling of need in was department sinks, new tiles, new included basic improvements conditioning. and air fire-system, windows, new through was the 2016 renovations for Funding Charitable and Al-Nour donations individual . Foundation Center Care Nursing and Long-Term The Skilled the of is the foundation AVH at Elder Care and Care in Elder Experience AVH Solid Provides Medicine Palliative Services Its Expanding for Basis

TheThe LuLutherantheran WorWorldld FederaFederationtion | ANNUAANNUALL REREPORTPORT 2016 1414 JJERUSALEMERUSALEM demand/supply gap of elderly care beds in Jerusalem is over 1,200, and the demand is projected to increase steadily in the coming years with the growth of the elderly population. The extremely limited supply of beds currently available in East Jerusalem has meant that many families with individuals requiring higher levels of care have had to seek services in Israeli facilities. Unfortunately, this situation is less than ideal, as older adults cannot be guaranteed that they will receive care from individuals that speak their language or in ways that are culturally familiar to them.

Traditionally, caregiving for the elderly has taken place at home, by family members. Typically, the individuals responsible for caregiving would be women. Today, however, there can be serious economic consequences when Palestinian families choose to fulfill these traditional caregiving responsibilities. For most Palestinian households, two incomes are needed to support the family, which means no one is available to care for an elderly parent who requires specialized healthcare. Many families simply cannot afford to have an income earner stay home to provide care for aging family members without major sacrifices to their income.

Because these traditional caregiving structures are changing, one of the most important strengths of the existing department and the proposed ECPMI is the rootedness in the community. Family members can visit 24 hours per day, the patients and their families can communicate with staff in 15 Arabic, and treatment is provided by members of the community. This trust in care and treatment provides a healing and comforting environment for patients and family members. As such, the level of satisfaction of patients and family members with the department is extremely high. Because stays are long, the staff members work closely with family members and get to know patients well. There is a supportive and cheerful atmosphere in the department. The experience of AVH in elder care and palliative medicine makes it a prime institution in which to build further capacity in these areas for the Palestinian people.

Manar Salameh Salameh Manar Hajal and Caroline Hajal (right) and Caroline (left) Salameh Manar cell the use from stem discuss which to dilution in cytometry flow the for collection after product Lab. Molecular AVH the laboratory a molecular Salamah, Manar has been working Jerusalem, from technologist She is responsible years. three the past for AVH at lab. molecular the in cytometry flow the for and normal calculate to is used cytometry Flow health diagnose to and helps cells abnormal such the blood, diseases of especially conditions, as leukemia. cancer helps detect job because it her loves Manar friendly its for AVH and loves stages early at environment. She is technologist. lab Hajal is a clinical Caroline for AVH and from Bethlehem has working been at tests laboratory She conducts years. three the past treatment and diagnosis, the detection, aid in that labels blood, of samples She collects disease. of She them. on tests and conducts simple them, and labels stains, prepares, instruments; sterilizes She tests. of records detailed keeps and slides; banking. in blood involved tests performs also to because she wanted Caroline joined AVH career. her further develop the Bone Marrow the opening of With is aiming Caroline Department, Transplantation BMT, to related tests doing by goal that pursue to such as apheresis. Photo: LWF/M. Brown LWF/M. Photo: Photo: WCC/Sean Hawkey WCC/Sean Photo: Hiba Houshieh the Cancer at therapist radiation Hiba Houshieh, Hospital, Victoria Augusta of Center Treatment control her from session a radiotherapy directs Ramallah of city Bank West the from Hiba is panel. the past for AVH of and has been an employee years. seven linear using a medical cancer treat to She helps doses of prescribed administering accelerator, to partsaccording body affected to radiation and standards. practices established but field, is technical a very therapy “Radiation is the associated emotion the technicality beyond tell to story has a different patient Every with it. therapists as We one is meaningful. and each their throughout day every the with are patients formed are and relationships treatment of course them which we in learn lives their and about a deep develop They diagnosis. their outside of are that members team the with all trust sense of their part of a critical are We care. their part of come patients seeing in joy The support network. and how in remission, or cured follow-up, for back is be treatments to done with their are they happy the job.” partsof the best one of Diverse Specialists Bring Specialists Diverse “Serious Motto, the AVH Life to . Caring Staff” . . Medicine

The Lutheran World Federation | ANNUAL REPORT 2016 16 JERUSALEM Falastine Dirgham

Wajed Wouredat, age 11, is attended by nurse Hawkey WCC/Sean Photo: Falastine Dirgham in the Pediatric Dialysis Department of Augusta Victoria Hospital. AVH is the only hospital providing pediatric hemodialysis for patients in the West Bank with renal deficiency.

Falastine enjoys working closely with her patients and is rewarded by the comfort and support she is able to provide. She did not intend to study nursing, but it did not take long for her passion and skill in the field to emerge. She has been working with they encounter, to explain procedures, and to find AVH since 2011 and enjoys the daily challenges ways for my patients to benefit the most from of working in medicine. She says, “Everyday I am the time they spend in dialysis. Since I am in close challenged to find valid answers to my patients’ contact with the patients and I spend many hours questions, to find solutions to every problem with them, my main objective is to analyze and understand their needs and fulfill them.”

watch on the equipment readings for the patients and work closely with other medical staff to ensure that patients are comfortable and safe while undergoing hemodialysis. Nader’s father, a nurse, inspired him to pursue this profession. He feels that it is a job that never stops giving and says, “I feel so good inside when I see improvement in my

Photo: WCC/Sean Hawkey WCC/Sean Photo: patients.”

Issa Khair, from Beit Sahour, has been working at AVH for 13 years. His current position is as an Aide Nurse in the dialysis department. Issa is grateful that his job allows him to support patients and families during vulnerable times. As an Aide Nurse, he provides comfort and security for patients and families and feels there are few jobs that are as Nader Ayesh rewarding in this way. and Issa Khair 17 Nurses Nader Ayesh (left) and Issa Khair (right) pause together in the Pediatric Dialysis Department of Augusta Victoria Hospital. The hospital provides hemodialysis for patients in the West Bank with renal deficiency.

Nader Ayesh is a Staff Nurse in the Dialysis

Department. He is from Bethlehem and has been Hawkey WCC/Sean Photo: working at AVH since 1996.

Nader assists patients living with kidney failure by starting and monitoring their hemodialysis Yusra Darabee, 16, is attended to by nurse Nader Ayesh treatment. He must continuously keep a close in the Pediatric Dialysis Department. Photo: LWF/S. Cox LWF/S. Photo: said, “My aim behind aim behind “My Nammour said, Walid dialysis miss two to three days of school a week. a school of days three to two miss dialysis to one month from here stay patients cancer Our of miss a lot also therefore and least, at 40 days, material.” the school opening, the official of the occasion On Education, and Health of Ministers Palestinian gathered guests, honored other as many well as celebrate to courtyard in the beautiful AVH to is continuing AVH that way this innovative AVH patient. the for care health holistic provide CEO of an understanding promote to the school is merely is not It the Palestinian. for human dignity then end a who would to child giving treatment approach a comprehensive is It illiterate. up to nurturing the commitment our reflects that individual.” Palestinian learning that helps to establish some normalcy in their lives even as they struggle with a chronic disease. disease. with a chronic struggle they as even lives their in some normalcy establish to helps that learning in addition to volunteers. The school provides the young patients with a routine and a positive environment for for environment and a positive with a routine patients young the The school provides volunteers. to in addition The “Persistence School” is part of the Palestinian Ministry of Education system and employs four full-time teachers, teachers, full-time four and employs system Education of Ministry the Palestinian is part of School” “Persistence The In November 2016, AVH celebrated the opening celebrated AVH 2016, In November the of a ward school within the of pediatric its kind in Palestine. of school first the hospital, ”,School “Persistence the as known school, The to coming young patients that ensure to helps with their studies will continue be to able AVH treatment. and intensive prolonged despite is it because AVH at treated are children Many therapy radiation providing hospital the only the and and Gaza, Bank West the in cancer for in dialysis kidney pediatric offering hospital only dialysis kidney needing Children Bank. West the over often times a week, six to four AVH to come spend They significant treatment. for years, many homes and their from time away of amounts school.from hours away many consequently the pediatric nurse of head Mohamed Qabaja, kidney undergoing “Children says, department New AVH School Provides School AVH New for Education of Continuation Illnesses Chronic with Children

The Lutheran World Federation | ANNUAL REPORT 2016 18 JERUSALEM AVH Patient Assistance Fund

The Augusta Victoria Hospital Patient Assistance distances for treatment at AVH. On average, Fund helps support the most vulnerable patients 120 beds are reserved per day. High costs of receiving treatment at the hospital. In addition to transportation and various restrictions regarding providing the highest quality medical care, AVH Israeli-issued medical permits is an ever-present aims to support patients and their families in a challenge for many of our patients and having a comprehensive manner. The Fund is designed place to stay in Jerusalem eases this significantly. to support AVH patients by covering their costs Finally, the AVH Patient Assistance Fund helps for transportation, shelter, and food. Because of subsidize the cost of the hospital’s food service, physical and financial barriers, securing these ensuring that patients and families have access

Danish singer and rapper Shaka Loveless plays with a pediatric patient during a visit to Augusta Victoria Hospital in September 2016. Loveless serves as an Ambassador for DanChurchAid (DCA) and while at AVH met and sang for some patients and their families. Although he sang in Danish, the music was felt and appreciated by everyone. Photo: LWF/M. Brown

three basic items can become another stress to affordable, nutritious meals over the course of to families already dealing with the hardship of their stay in Jerusalem. a loved one’s illness. The Fund helps to alleviate some of these stresses and ensures that all of our Donations from individuals and churches to patients are cared for with dignity. the AVH Patient Assistance Fund provide these necessary services to AVH patients (see page 43). 19 The dedicated psycho-social staff helps to “Thanks to these people, patients can focus on determine which patients/families qualify for what brought them to the hospital in the first the Fund’s assistance. AVH staff persons consult place, instead of worrying that they might place a with patients and their families to determine burden on their family,” says Mr. Walid Nammour, their specific needs. Through the Fund, AVH AVH CEO. “There is greater need than the Fund can is able to provide a daily busing system that accommodate, but we will not turn patients away.” assists patients and families traveling from the The European Union, along with the Swedish West Bank to Augusta Victoria Hospital, with and Danish Governments, have contributed to a additional transportation available for patients special UNDP program to support Palestinians and companions traveling to and from Gaza. The in and around Jerusalem who, because of the Fund helps to pay for accommodations at a nearby political situation, are not entitled to any kind of hotel for patients and their families traveling long medical insurance coverage or social support. Photo: LWF/M. Brown LWF/M. Photo: Hand hygiene is considered to be the primarybe to considered is hygiene Hand the ongoing HCAI reducing and for measure to is Care” is Safer Care “Clean vision of and prevention infection aspects of all make everywhere. care in health a priority control engaging by this initiative in participated AVH from officers prevention infection the of all creative provide to department hospital each involve to and hand hygiene promote to ideas families. and as patients well as staff, hospital Photo: AVH/D. Nasser AVH/D. Photo: their respective departments. respective their hygiene in the corridor of the hospital as a the hospital of the corridor in hygiene left to right are Staff Nurse Sari Abu Hanieh, Nurse Sari Staff are right to left Skilled Nursing Department. All three nurses three All Nursing Department. Skilled AVH staff demonstrate best practices for hand for practices best demonstrate staff AVH reminder for staff, patients, and companions as and patients, staff, for reminder have the role of Infection Prevention Officers in Officers Prevention Infection of the role have Tahreer Taha; and Staff Nurse Waseem Salahat, Waseem Salahat, Nurse and Staff Taha; Tahreer part of the “Clean Care is Safer Care” initiative of of initiative Care” is Safer Care “Clean the part of Surgical Department; Infection Prevention Nurse Nurse Prevention Department; Infection Surgical the World Health Organization. Shown here from from here Shown Organization. Health World the AVH Participates in “Clean in Participates AVH Initiative ” Care is Safer Care Organization Health World the In 2005, for action to call (WHO) launched a global leaders, health, of ministries workers, health is Safer Care “Clean entitled and patients first the of one became AVH 2008, In Care”. this initiative in enroll to Palestine in hospitals 5 on program the promoted again once and Your LIVES: Clean “SAVE with the 2016 May the hospital. campaign at Hands” Care” is Safer Care “Clean of focus The initial hand for practices best promote to was care health of levels all at globally hygiene of standards in ensuring high step first the as Reducing safety. and patient control infection (HCAI) is a infections associated healthcare Hundreds initiative. the of primary concern year each affected are patients of millions of and mortality to which can lead HCAI, by in both systems, health for losses financial countries. and developing developed

TheThe LuLutherantheran WorWorldld FederaFederationtion | ANNUAANNUALL REREPORTPORT 2016 2020 JJERUSALEMERUSALEM Photo: LWF/M. Brown LWF/M. Photo:

Volunteer Hospitality Program at AVH Fosters Welcoming Atmosphere

On 15 September 2016, AVH launched a Patient Hospitality Program with the help of community volunteers. The Patient Hospitality Program serves patients and their companions arriving at the hospital for appointments and treatment. Trained volunteers move throughout the hospital offering a light breakfast item or snack, a cup of coffee or tea, all free of charge, in order to help make patients and companions feel welcome and cared for. 21

The program connects the hospital with local volunteer organizations and engages youth in meaningful service to their community. The program currently operates five days a week and serves approximately 200 patients and their companions each day. The program was made possible by funding through a grant from the United Nations Development Programme (UNDP). 2016 Chemotherapy and 2016 Chemotherapy Area Sessions by Radiotherapy 2016 Dialysis Sessions by Age Sessions by 2016 Dialysis 2016 STATISTICS

Dialysis Treatment by Month by Treatment Dialysis Chemotherapy Treatment by Month by Treatment Chemotherapy Radiotherapy Oncology by Month by Oncology Radiotherapy AVH

The Lutheran World Federation | ANNUAL REPORT 2016 22 JERUSALEM The Lutheran World Federation Augusta Victoria Hospital Board of Governance

Bishop Dr. Munib Younan LWF Staff

(AVH Board Chairperson) The Rev. Eberhard Hitzler*** Evangelical Lutheran Church in Jordan LWF Special Representative for the Mount of and the Holy Land Olives Trusteeship

Dr. Nasser Al-Kidwa Mr. Alex Kuttab (AVH Board Vice Chairperson) Chief Financial Officer, Augusta Victoria Hospital

Ms. Leni Björklund* Mr. Walid Nammour Church of Sweden Chief Executive Officer, Augusta Victoria Hospital

The Rev. Mark Brown (Ex-officio) Ms. Caroline Tveoy Representative, LWF Jerusalem Program Regional Programme Coordinator,

Middle East and North Africa The Rev. Dr. Wyvetta Bullock LWF World Service Evangelical Lutheran Church in America

Dr. Anne Dørum Mount of Olives Foundation, Oslo

Mr. Robert Granke Canadian Lutheran World Relief

Brown LWF/M. Photos: Ms. Maria Immonen (Ex-officio) Director, LWF World Service

Ms. Gunvor Kronman The Rev. Eberhard Hitzler and the Rev. Dr. Wyvetta Bullock The Swedish-Finnish Cultural Centre

Mr. Georg Kulenkampff Kaiserin Auguste Victoria - Stiftung

Dr. Kirsten Lee* DanChurchAid

Dr. Torben Mogensen** DanChurchAid 23 Propst Wolfgang Schmidt Ms. Leni Bjorklund and Mr. Robert Granke Kaiserin Augusta Victoria - Stiftung

Archbishop Anders Weyryd** Church of Sweden

*Completed service on the AVH Board in 2016 **Joined the AVH Board in 2016 ***Completed service as LWF Special Representative in 2016 Dr. Kirsten Lee and Ms. Gunvor Kronman LWF JERUSALEM PROGRAM ACTIVITIES 2016

Zikhron Ya'acov

Legend Um el-Fahem ® LWF Office Qesarya Kafr Qari'a Beit She'an v® LWF Augusta Victoria Hospital Tal MenasheHinnanit Pardes Hana-Karkur Shaqed I$ Ramallah-LWF/AVH Polyclinic Center Rehan JeninJenin I$ Duheisha - LWF/AVH Affiliated Outreach Center with UNRWA KaddimGannim Hadera IH LWF Vocational Training Center Hermesh Al Mughayyir Baqa el Gharbiya Mevo Dotan ! VT Student Dwellings

! Villages Covered by Mobile Mammography & Diabetes Units2014-16

! Villages Covered by Mobile Mammography Unit 2010-2013 Mehola

Roads Sanur LWF AVH Busing Routes Shadmot Mehola Sa-Nur Rotem LWF Bethany Bitronot LWF Hebron Kefar Yona TulkarmTulkarem Tubas Maskiyyot Dhinnaba LWF Ramallah Netanya Homesh Armistice Line 1949 Kafr al Labad Palestinian Built-up-Areas Avne Hefez Enav Pelas Palestinian Refugee Camps Taibe Shave Shomeron

Israeli Settlements Deir Sharaf Hemdat Ro'i Beqa'ot Israeli Industrial Settlements Sal'it Elon More Israeli Military Base Tira Kafr Qaddum Nablus Israeli Settlement Expansion E1 Kedumim Qedumim Israeli Built-up Area Tzufin Hamra Zones Berakha Madama Ra'ananna Qalqiliya Moshe Zar Land Burin Area A (Full Palestinian Control) Kefar Sava Beit Furik Alfe Menashe Qarne Shomeron Itamar Argaman Area B (Is.Military & Pal. Civil Controls) Ma'ale Shomeron Yizhar Herzliyya Immanu'el Mekhora Nature Reserves (Is. Military Control) Hod Hasharon Nofim Karnei Shomron Yaqir 'Einabus Area C (Israeli Control) Yakir Ramat ha-Sharon Separation Wall Oranit Jamma'in Kfar Tapuah Sha'are Tiqwa Qarawat Bani Hassan Qiryat Netafim Existing Ez Efrayim Revava Kefar Tappuah Kafr Qasem Biddya Marda Massu'a ElkanaElqana Under Construction Barqan Ari'el Yasuf Gittit IskakaRehalim Qabalan Rosh ha-Ayin Approved Bene Beraq Migdalim Petah Tikva Bruchin Security Area Salfit As Sawiya Qusra Bruqin Ramat Gan Ale Zahav Al Lubban ash Sharqiya Eli Ma'ale Efrayim Existing Trench Tel Aviv-Jaffa Kafr ad Dik Qaryut Deir Ballut Yafit Pedu'el Shvut Rachel Duma Qarawat Bani Zeid Ma'ale Levona Qiryat Ono Shilo Mazari' an Nubani Petza'el Kafr 'Ein 'Arura Al Lubban al Gharbi Sinjil Turmus'ayya Rantis Bet Arye Deir as Sudan 'Ajjul Ofarim An Nabi Salih Tomer Holon 'Abud Bat Yam Halamish Khirbet Abu Falah Hallamish Deir Nidham Ateret Al Mazra'a ash Sharqiya Gilgal Deir Abu Mash'al 'Atara Netiv HaGedud Shuqba Kobar Burham Kafr Malik 'Ein Siniya Silwad Qibya Beitillu Abu Shukheidim Shabtin Jammala Yabrud Rishon Le-Tsiyon Bir Zeit Niran Budrus Nili Deir 'Ammar Deir Jarir Nahli'el Na'ale Jifna Kokhav HaShahar Dura al Qar' Lod Talmon Ofra Al Mazra'a al QibliyaBeit El At Tayba Ni'lin Deir Qaddis Abu Qash 'Ein Yabrud Yitav Al Jalazun Camp Al Janiya Al Midya Rimmonim Ramla Bet El Rammun Tzuri Hashmona'imModi'in 'Illit Bil'in Kafr Ni'maDolev 'Ein Qiniya Beitin Shilat Menora Deir Ibzi' No'omi Kfar Rut Deir Dibwan Al Bireh Hifat Elyakim Modi'in 'Ein 'Arik Ramallah Beituniya Pesagot Beit 'Ur at Tahta Al Am'ari Camp Migron Rehovot Makkabim Kharbatha al Misbah Beit Sira Beit 'Ur al Fauqa Kokhav Ya'acov Beit Horon Kokhav Ya'aqov Yavne Ma'ale Mikhmas Ofer Rafat Kafr 'Aqab Nahal Elisha Beit Liqya Sha'alvim Geva Binyamin Giv'at Ze'ev Qalandiya Beit Duqqu Atarot Jaba' Jericho Beit 'Anan Al Jib Bir Nabala Ar Ram & Dahiyat al Bareed Mevo Horon Beit Ijza Al Qubeiba Neve Ya'aqov WEST BANK VILLAGES COVERED BY BidduHar Shmuel Qatanna Beit Hanina Hizma Almon Alon Har Adar Beit Hanina al Balad Kefar Adummim Wered Yeriho MOBILE MAMMOGRAPHY Beit Surik En Hogla Neve Shalom Beit Iksa Pisgat Ze'ev Anatot Mitzpe Yeriho & DIABETES UNITS 2010-2016 Ramot Shu'fat Abu Ghosh Rekhes Shu'afat 'Anata French Hill Ashdod Ramat Eshkol Al 'Isawiya Non Religious Kibz Mount Scopus - H Mishor Adummim Golan Heights East As Suwwana E1 Almog Syria At Tur ! Jerusalem Al 'Eizariya Jenin Jewish Quarter Lido Yehuda Ras al AmudMa'ale Adummim West Jerusalem Silwan Atrakziya ! Ath Thuri Abu Dis Zaatari RC! Qedar East Talpiot Jabal Al Mukkabber Qalya ?! Beit Shemesh ! Beit Safafa As Sawahira ash Sharqiya Ramat Giv'at HaMatosRachel Gilo Sur Bahir Mafraq! Umm Tuba ! Tubas Har Gillo Har Homa Battir Tulkarm ! ! ! ! West ! Beit Jala Bank ! ! ! Bethlehem ?! ! ! ! Betar Illit Bethlehem ! ! ! ! ! ! Amman! ! ! ! Neve Daniel ! ! Nahal AvenaRt amallah Nablus ! Geva'ot Newe Daniyyel ?! ! ! ! ! ! Rosh Zurim ?! Ashkelon Qalqiliya ! Jerusalem! ! El'azarEfrata Bat 'Ayin !! ! Allon Shevut Kfar Eldad Surif Teqoa Bethlehem! Kefar Ezyon Efrat Noqedim Safa Migdal Oz ! Mesu'at Yitzhaq Tekoa ! ! Gaza ! Al 'Arrub Camp Strip ! Salfit Beit Ummar ! ! ! ! Karmei Tzur ! Karme Zur ?! !Qiryat Gat ! Metzad Shim'on ! ! ! Ma'ale Amos ! ! Metzukei Dragot ! ! Asfar !! ! ! ! ! Halhul Sa'ir ! ! Ash Shuyukh ! Mizpe Shalem Ramallah ! Telem ! ! ! ! ! ! Jordan ! Jericho Adora ! Ramat Mamre ! Hebron East Sederot Jerusalem HebronQiryat Arba East Jerusalem Doran Qiryat Arba' Bani Na'im West Jerusalem Beit 'Awwa Israel Al Quds Dura Har Manoah ! Haggay ! !! Nahal Negohot ! ! ! Pene Hever !! Al Fawwar Camp Bethl!ehem ! !! Egypt ! !! ! ! ! !! ! ! ! ! ! Otni'el ! ! ! ! Karmel ! Netivot ! ! Hebron ?! ! ! Adh Dhahiriya ! ! Ma'on ?! ! ! !! ?! !! ! ! !! Rahat As Samu' ! ! ! ! Eshkolot Suseya !! ! ! ! Shim'a Map Source: PalMap - GSE ! !!! ! ! Susiya · ! ! Tene Copyright 2017 GSE and PalMap ! ! ! ! Courtesy to LWF ! ! Mezadot Yehuda Map source, designer and publisher: Shani PalMap - Palestine Mapping Center GSE - Good Shepherd Engineering POB 124 , 49-53 Al Makhaneq St Beit Jala, West Bank, Palestine 0 2.5 5 10 Tel: +970 2 2744728 Fax: +970 2 2751204 (+972) Meitar Km m ap @ P al M a p .o r g /w ww .g s e c c . c om / ww w. P al M a p. or g PalMap Ofakim LWF JERUSALEM PROGRAM ACTIVITIES 2016

Zikhron Ya'acov

! Villages Covered by Mobile Mammography & Diabetes Units2014-16

! Villages Covered by Mobile Mammography Unit 2010-2013 Mehola

'Ein Siniya Silwad Qibya Beitillu Abu Shukheidim Shabtin Jammala Yabrud Rishon Le-Tsiyon Bir Zeit Niran Budrus Nili Deir 'Ammar Deir Jarir Nahli'el Na'ale Jifna Kokhav HaShahar Dura al Qar' Lod Talmon Ofra Al Mazra'a al QibliyaBeit El At Tayba Ni'lin Deir Qaddis Abu Qash 'Ein Yabrud Yitav Al Jalazun Camp Al Janiya Al Midya Rimmonim Ramla Bet El Rammun Tzuri Hashmona'imModi'in 'Illit Bil'in Kafr Ni'maDolev 'Ein Qiniya Beitin Shilat Menora Deir Ibzi' No'omi Kfar Rut Deir Dibwan Al Bireh Hifat Elyakim Modi'in 'Ein 'Arik Ramallah Beituniya Pesagot Beit 'Ur at Tahta Al Am'ari Camp Migron Rehovot Makkabim Kharbatha al Misbah Beit Sira Beit 'Ur al Fauqa Kokhav Ya'acov Beit Horon Kokhav Ya'aqov Yavne Ma'ale Mikhmas Ofer Rafat Kafr 'Aqab Nahal Elisha Beit Liqya Sha'alvim Geva Binyamin Giv'at Ze'ev Qalandiya Beit Duqqu Atarot Jaba' Jericho Beit 'Anan Al Jib Bir Nabala Ar Ram & Dahiyat al Bareed Mevo Horon Beit Ijza Al Qubeiba Neve Ya'aqov WEST BANK VILLAGES COVERED BY BidduHar Shmuel Qatanna Beit Hanina Hizma Almon Alon Har Adar Beit Hanina al Balad Kefar Adummim Wered Yeriho MOBILE MAMMOGRAPHY Beit Surik En Hogla Neve Shalom Beit Iksa Pisgat Ze'ev Anatot Mitzpe Yeriho & DIABETES UNITS 2010-2016 Ramot Shu'fat Abu Ghosh Rekhes Shu'afat 'Anata French Hill Ashdod Ramat Eshkol Al 'Isawiya Non Religious Kibz Mount Scopus - H Mishor Adummim Golan Heights East As Suwwana E1 Almog Syria At Tur ! Jerusalem Al 'Eizariya Jenin Jewish Quarter Lido Yehuda Ras al AmudMa'ale Adummim West Jerusalem Silwan Atrakziya ! Ath Thuri Abu Dis Zaatari RC! Qedar East Talpiot Jabal Al Mukkabber Qalya ?! Beit Shemesh ! Beit Safafa As Sawahira ash Sharqiya Ramat Giv'at HaMatosRachel Gilo Sur Bahir Mafraq! Umm Tuba ! Tubas Har Gillo Har Homa Battir Tulkarm ! ! ! ! West ! Beit Jala Bank ! ! ! Bethlehem ?! ! ! ! Betar Illit Bethlehem ! ! ! ! ! ! Amman! ! ! ! Neve Daniel ! ! Nahal AvenaRt amallah Nablus ! Geva'ot Newe Daniyyel ?! ! ! ! ! ! Rosh Zurim ?! Ashkelon Qalqiliya ! Jerusalem! ! El'azarEfrata Bat 'Ayin !! ! Allon Shevut Kfar Eldad Surif Teqoa Bethlehem! Kefar Ezyon Efrat Noqedim Safa Migdal Oz ! Mesu'at Yitzhaq Tekoa ! ! Gaza ! Al 'Arrub Camp Strip ! Salfit Beit Ummar ! ! ! ! Karmei Tzur ! Karme Zur ?! !Qiryat Gat ! Metzad Shim'on ! ! ! Ma'ale Amos ! ! Metzukei Dragot ! ! Asfar !! ! ! ! ! Halhul Sa'ir ! ! Ash Shuyukh ! Mizpe Shalem Ramallah ! Telem ! ! ! ! ! ! Jordan ! Jericho Adora ! Ramat Mamre ! Hebron East Sederot Jerusalem HebronQiryat Arba East Jerusalem Doran Qiryat Arba' Bani Na'im West Jerusalem Beit 'Awwa Israel Al Quds Dura Har Manoah ! Haggay ! !! Nahal Negohot ! ! ! Pene Hever !! Al Fawwar Camp Bethl!ehem ! !! Egypt ! !! ! ! ! !! ! ! ! ! ! Otni'el ! ! ! ! Karmel ! Netivot ! ! Hebron ?! ! ! Adh Dhahiriya ! ! Ma'on ?! ! ! !! ?! !! ! ! !! Rahat As Samu' ! ! ! ! Eshkolot Suseya !! ! ! ! Shim'a Map Source: PalMap - GSE ! !!! ! ! Susiya · ! ! Tene Copyright 2017 GSE and PalMap ! ! ! ! Courtesy to LWF ! ! Mezadot Yehuda Map source, designer and publisher: Shani PalMap - Palestine Mapping Center GSE - Good Shepherd Engineering POB 124 , 49-53 Al Makhaneq St Beit Jala, West Bank, Palestine 0 2.5 5 10 Tel: +970 2 2744728 Fax: +970 2 2751204 (+972) Meitar Km m ap @ P al M a p .o r g /w ww .g s e c c . c om / ww w. P al M a p. or g PalMap Ofakim Photo: LWF/K. Baldrige LWF/K. Photo: In 2004, construction of the Israeli-built separation separation the Israeli-built of construction In 2004, Jerusalem and Bank West the between barrier VTC the in to Beit access This prevented began. the West from coming students many Hanina for this addressed Bank and the VTP immediately of fall the In program. the expanding by issue zone the industrial in center training a new 2004, and added was Ramallah of city Bank West the of including vocations, numerous began offering work, aluminum auto-mechanics, carpentry, established The LWF and telecommunications. of the VTCR with the on a focus concepts and small to outreach and satellite apprenticeship villages. isolated ways for searching is continually The program the In 2012, women. to the increase outreach to departments: catering new three VTP opened VTC and a the departments at and craftwork of a branch at department secretary vocational Ramallah. downtown in VTCR the

Vocational Training Program Training Vocational Youth, Empowering Society Civil Building VTP trainees participated in a short course or upgrade course offered by the the VTP. by offered course upgrade or in a short course participated trainees the served were program. trainees by female students received training through the LWF Vocational Training Program. Training Vocational the through LWF training received students the VTP. from graduated students the VTC in Hanina.Beit courses at year second with their trainees continued two-year 10th grade. the new including year, the 2016-2017 school for enrolled students new 361 192 LWF VTP by the Numbers in 2016 VTP by LWF 976 226 124 265 Students training year-round work, in the VTPstudy: aluminum year-round courses of can ten training choose from Students and central plumbing metalwork, craftwork, catering, carpentry, auto-mechanics, auto-electronics, skills. secretary vocational and telecommunications, heating, The Vocational Training Program (VTP), a (VTP), Program Training Vocational The Jerusalem the LWF of project longstanding to training vocational has provided Program, which The VTP, youth since 1949. Palestinian Victoria Augusta began on the grounds of three- young men a offered originally Hospital, and metalwork. in carpentry program training year of Mount the LWF from VTP moved the In 1964, Beit in facility and larger a new to campus Olives Jerusalem, a northern neighborhood of Hanina, today. operate to continues it where VTC became a co-ed the institution In 2000, of the profession in women training and began 600 nearly then, Since telecommunications. the VTP. from graduated women have

The Lutheran World Federation | ANNUAL REPORT 2016 26 JERUSALEM LWF Vocational Training Program Data 2016 (LWF VTP) LWF VTC, Jerusalem: 2-Year Apprenticeship Training Program

Department Year the department No. of Trainees 2016/2017 1 No. of 2016 was established Graduates2 First Year Second Year Auto-Mechanics 1964 18 20 18 Auto-Electronics 2003 20 20 16 Carpentry 1950 18 19 19 Electronics/Telecommunications (Female) 2000 3 7 6 Electronics/Telecommunications (Male) 2001 13 16 13 Plumbing & Central Heating 1988 19 21 18 Metalwork (Welding, Forging and Aluminum 1950 12 21 19 Works) 103 124 109

LWF VTC, Jerusalem: 1-Year Apprenticeship Training Program LWF VTC, Jerusalem: Tenth Grade

Department Year the No. of No. of 2016 Department Year the No. of department Trainees Graduates4 department Trainees was 2016/20173 was 2016/20175 established established

Craftwork (Female) 2012 4 11 Tenth Grade 2016 38 Catering (Female) 2012 17 14 Catering (Male) 2012 10 8 31 33

LWF VTCR, Ramallah: 1-Year Apprenticeship Training Program Department Year the department No. of Trainees No. of 2016 was established 2016/20176 Graduates7 Auto-Mechanics 2004 20 19 Carpentry 2004 16 13 Electronics/Telecommunications (Female) 2004 4 9 Electronics/Telecommunications (Male) 2004 17 10 Aluminum Works 2005 17 14 Vocational Secretary (Female) 2012 19 19 93 84

Short Courses (Outreach and Upgrading)

System Type # of Courses # of Trainees Air Conditioning (VTCR) Short Course 2 28 Auto-Mechanics (VTCR) Short Course 1 17 Auto-Electrics (VTCR) Short Course 2 46 Electrical Installation (VTCR) Short Course 1 20 Mobile Maintenance (VTCR) Short Course 1 12 Hair dressing for Males (VTC) Short course 1 14 Building Maintenance (VTC) Short course 2 27 Catering (VTC) Short Course 2 37 Hair dressing for females (VTCR) Outreach Course 1 18 Turmus Ayya – Ramallah Hair dressing for females (VTC) Short Course 1 13 27 Craftwork Short Course 1 40 Air Conditioning (VTC) Short Course 1 17 Auto-Electrics (VTC) Short Course 2 32 Carpentry (VTC) Short Course 1 12 Aluminum Work (VTC) Short Course 1 16 Electrical installation ( VTC) Short Course 1 12 21 361

(Footnotes) 1 All trainees for the 2016/2017 scholastic year as of Dec 2016 2 2015/2016 graduates, graduated June 2016 3 All trainees for the 2016/2017 scholastic year as of Dec 2016 4 2015/2016graduates, graduated June 2016 5 All trainees for the 2016/2017 scholastic year as of Dec 2016 6 All trainees for the 2016/2017scholastic year as of Dec 2016 7 2015/2016 graduates, graduated June 2016 Photo: LWF/A. Khatib LWF/A. Photo: , 17 years old from Wadi Wadi from 17 years old , Sandoka Mu’taz art and for a passion had has always al-Joz, hearing the VTC from about After design. Mu’taz himself, VTP a alumnus his uncle, in Beit program the carpentry in enrolled his son skilled highly Seeing how Hanina. to decided father Mu’taz’s in carpentry, was Mu’taz that so business open up a carpentry He graduation. after work his continue could and friends and relatives for began working like media sites on social work his promoted the in is now work His primary Facebook. a secure to and he has been able workshop In work. with his salary good monthly very training his the and supportfor gratefulness provide one day to hopes Mu’taz VTC, the of VTC students. new for training was promoted to be the motor insurance insurance the motor be to promoted was Sabrine whole the office. for secretary where me ask relatives my “Always said, such a good establish to study you did The time? such a short position in career do not students and college university at them proudly, tell I so quickly. work find the training and the With help of the VTCR”. the time connections through at her made stable professionally now Sabrine is VTCR, to support able independent, financially and daughter. and her herself Photo: LWF/A. Khatib LWF/A. Photo: Sustainable Livelihoods Sustainable At 22 years old, Sabrine Issa, from Beir old, years 22 At with a baby married happily was Naballa, half a and one only after Tragically, girl. a husband suffered her marriage, of years In most and passed away. accident work the men are families, Palestinian traditional family the primaryof financial supporters passed husband her after months few A unit. what contemplate to Sabrine began away, her and support herself to do would she the to her introduced cousin Her daughter. and in Ramallah Center Training Vocational them scheduled a visit. the two of Sabrine program, the LWF by Impressed secretary vocational new the fairly chose of This program in 2012. established path, with skills management office includes study of needs the administrative on focus a special as procurement such workshop, technical a in September program She began her training. in office an insurance for worked and 2015 of training. her as part of Ramallah the insurance in work in her Sabrine excelled 2016, of June in graduation and after office During the office. by full-time hired was she employment, of months six first her VTP Graduates Take Varied Paths Varied Take VTP Graduates to

TheThe LuLutherantheran WorWorldld FederaFederationtion | ANNUAANNUALL REREPORTPORT 2016 2828 JJERUSALEMERUSALEM communications shop where she trained. Nadine frequently acts as the mobile phone maintenance shop’s assistant manager. The owner of the shop is working to open a second store and trusts Nadine with all aspects of running the original shop, from phone maintenance to customer service, while he is away. The holistic education -- from practical training to small business skills -- that the VTP students receive empower

Photo: LWF/A. Khatib them to become skilled and confident in their work and provide them the tools to be One of the most beneficial aspects of the invaluable members of the labor force. VTP’s approach to vocational training is the emphasis on market experience and apprenticeships during the training period. In addition to the many hours spent in the classroom and workshop, each student receives “Real World” experience in a local shop, garage, or office. Often, as with 21 year old Nadine Shweiki, the connections made and rapport built during the apprenticeship transforms into full-time employment post- graduation.

Nadine is a 2016 graduate of the telecommunications department in Beit Hanina and is now employed by the same Photo: LWF/A. Khatib

Safiyeh Eid, a 2013 graduate of the VTC in VTC, she was hired as a full-time employee Beit Hanina, is continuing to advance her and has gradually been given more and more career in catering and food preparation. After responsibilities. Safiyeh finished high school, she earned a diploma in social work from a college in Ramallah. As is the case with many young Palestinian college and university graduates, Safiyeh found it very difficult to find work in her field. 29

Without work in her field, Safiyeh began to look for something to keep her busy. She heard about the VTC from her neighbors and initially joined the catering program at the VTC as a hobby. Her training period was done at the Ambassador Hotel in Jerusalem where she was trained in all aspects of food preparation and food service. The staff at the Ambassador Hotel took notice of how skilled Safiyeh is. After graduating from the Photo: LWF/A. Khatib Photo: LWF/A. Khatib LWF/A. Photo: United Nations Nations United has a trio of VTP trio of Basher has a Imad in his working and graduates students Jerusalem the south shop in carpentry , Obaidat Tareq Silwan. neighborhood of Ashraf is a 2016 graduate, old, years 18 is a second-year old, years 17 Seder, and Omar period, training in his student shortis a course old, years 15 , Halawani together working three are All graduate. typically Short courses, shop. in Imad’s provide 50 and 120 hours, between or skills new learning for option another The short courses skill. an old refreshing VTPthe opportunityfor another yet are needs and communities’ the serve to opportunities for students more give employment.

(UNDP) as part of the (UNDP) as part of Programme Development Empowerment Economic Families Deprived (DEEP). Programme (21 years old, from Anata) was was Anata) from (21 years old, Mahdi Zayyad shop at vegetable in a neighborhood working one with talking his friends, while One night, night. learn you “Why don’t him, to said friend jokingly a barber to go to have so I don’t hair cut to how and by this seriously about thought Mahdi shop?” VTC’s the in enrolled friend, another of suggestion This course hairdressing. men’s for short course 120 education of total with a months, three for ran the by supported was and hours, by followed typically are The short courses the local in training of months three another paid a of recipient the was Mahdi market. him provided that UNDP supported by internship local support during his financial as salary a small a in working currently is Mahdi training. market his open to plans has but Anata, in shop barber shop soon. own Photo: LWF/A. Khatib LWF/A. Photo: Photo: LWF/S. Funkhouser LWF/S. Photo: VTP graduates come highly highly come VTP graduates (17 years old, from Kharbatha) Kharbatha) from old, years (17 Harfoush Ahmad in garage in an automotive working began after Ramallah, of area an industrial Beitunia, Ahmad’s the VTCR June. from in graduating best the of one is “Ahmad supervisorsaid, to working and is always the garage in workers which is smiling, He is always his skills. improve a need I When customers. our for important very send to VTCR the ask I always workers, or worker graduates.” their and students their me recommended and are often requested by by requested often and are recommended . shop owners local With a nearly 70 year history of providing providing of history year 70 With a nearly Jerusalem youth the of to training and education the VTP has Bank, established and the West with business owners relationships important in the area.

TheThe LuLutherantheran WorWorldld FederaFederationtion | ANNUAANNUALL REREPORTPORT 2016 30 JERUSALEM Celebrating the opening of the newly renovated sports field at the LWF Vocational Training Center in Jerusalem with Mr. Talis Zvidrins, Mr. Volker Bode, Dr. Andreas Koenig, Ms. Sabine Brickenkamp, Rev. Mark Brown, Mr. Yousef Shalian. Photo: LWF/K. Baldrige LWF Opens Multi-Purpose Sports Field at Vocational Training Center in East Jerusalem On Thursday, 21 April 2016, the Lutheran World attended a tour around the VTC in order to learn Federation (LWF) and German Development about labor market demands and various career Cooperation celebrated the opening of a freshly opportunities that the LWF vocational program renovated multi-purpose sports field at the offers. LWF Vocational Training Center (VTC) in East Jerusalem.

Ms. Sabine Brickenkamp, Deputy Head of Development Cooperation at the Representative Office of the Federal Republic of Germany in Ramallah and Rev. Mark Brown, LWF Jerusalem 31 Program Representative, officially inaugurated the multi-purpose field together with LWF students, parents, coaches, and community representatives.

During the opening event, a group of specialized and professional coaches coordinated by Palestine Sports for Life ran various sport activities for students from the LWF VTC, as well as youth from neighboring communities, with the aim of introducing the VTC and the approach of using sports to enhance life skills and social competencies to the community. The invitees also Photo: LWF/S. Funkhouser Funkhouser LWF/S. Photo: Canadian Lutheran World World Canadian Lutheran project provided by by provided project Annelisa and Sullivan Daniel (CLWR), Relief the Permanent and Barry George, Steeber, . Committee Qatari was chosen as a sportsfield The multi-purpose a with youth provide to in order project renovation learn and active, be physically gather, to space safe using sports as a options career their about more with peers connect to and tool and opener door for sports as a catalyst and experience mentors, development. and exploration career the second 2016, November 17 Thursday, On renovation sportsfield the multi-purpose phase of from support With generous dedicated. was VTP the LWF , Relief World Lutheran Canadian to room weight and a rooms locker two added sports multi-purpose As a complete facility. the to ways LWF will beexploring the VTP and field, The the use community. by for open this facility the Vocational by was attended inauguration students, and VTC staff Advisory Board, Training VTC.the of supporters and other Technical and Vocational and Vocational Technical Speaking at the ceremony, Ms. Brickenkamp said Brickenkamp Ms. ceremony, the at Speaking the “Our support for (TVET) in Palestine sector Training Education job opportunities increasing and aims at the Palestinian supporting who youth represent and our opening “Today’s She added, future.” better providing to contribute partnershipwill vocational and technical accessible and more the efforts support and measures, education Sport has youth. Palestinian empowering toward this regard!” in power a great Jerusalem Federation’s World “The Lutheran to projects related running has been Program the and humanitarian aid in education, health, said 65 years,” over for Territories Palestinian the importance He emphasized Brown. Mark Rev. the the funding from German Government of the partnershipwith German Development and of in using sportsthe context in Cooperation is “it that and expressed education vocational TVET among promote to a unique opportunity expressed also Brown Rev. people.” young the support the for substantial for appreciation Those gathered for the celebration on 17 November 2016 included: Director of Youth Development Department, The Orient The Orient Department, Development Youth of Director 2016 included: on 17 November the celebration for Those gathered the Evangelical Bishop of National Shalian; Yousef Mr. Director, Program Training Vocational Jabari; LWF Mazen Mr. House, Land, the Holy and Jordan in Church Lutheran the Evangelical Johnson; Bishop of Susan Rev. The in Canada, Church Lutheran Service Regional World LWF Granke; Robert Mr. Director, Executive Relief World Lutheran Canadian Younan; Munib Bishop Dr. The Representative, Program Jerusalem LWF Tveoy; Caroline Ms. & NorthAfrica, East Middle for Coordinator Programme Victoria Augusta Persson; Ulrika Ms. (2012-2016), Advisory Board Training Vocational the Chairperson of Brown; Mark Rev. Haddad. Charlie Dr. Education, of Director ELCJHL and Nammour; Walid Mr. CEO, Hospital

The Lutheran World Federation | ANNUAL REPORT 2016 32 JERUSALEM Photos: LWF/S. Funkhouser LWF/S. Photos:

LWF Summer Camp in Beit Hanina Provides Career Orientation for East Jerusalem Youth

Inspired by Mahatma Gandhi’s motto: “The brain The LWF is committed to the empowerment of must be educated through the hand”, 89 young young Palestinian women and men. The Rev. Mark men and women, ages 13 to 17 years, gathered Brown, LWF Jerusalem Program Representative from across East Jerusalem in mid-August of 2016 in Jerusalem, confirmed that the LWF will be to take part in a week-long summer camp at the organizing more camps and activities focusing Lutheran World Federation Vocational Training on career orientation and utilizing the Sport for 33 Center (VTC) in Beit Hanina. The camp aimed Development approach. to support their career orientation by helping them discover more about themselves and their technical skills.

During the summer camp, the 27 female and 62 33 male participants had the chance to go through different stages of career guidance and counseling, practice sports exercises to experience and reflect their personal and social competences, and train in one vocational workshop, such as carpentry or auto mechanics. By the end of the week, each student had completed one concrete project. “It is an exciting new approach what we have designed here,” added Yousef Shalian, Vocational Training Program Director of the LWF, “we let the youth experience their skills in this one week in a very practical approach.”

Yousef Yousef OffersShalian Professional, Visionary Leadership Yousef Shalian, Director of the LWF the LWF of Director Shalian, Yousef a been has Program, Training Vocational 25 years. nearly for the VTPpart family of in who has lived Jerusalemite a Yousef, began as a student life, Jericho his entire (VTC) in Center Training the Vocational at Armenian of family, His in 1993. Jerusalem business electric auto an owned descent, with his family’s His familiarity Jericho. in the in working business and experience pursue to a degree want to shop Yousef led Engineering. Mechanical in Photo: LWF/S. Funkhouser LWF/S. Photo: The Gesellschaft für Internationale Internationale für The Gesellschaft been (GIZ) GmbH has Zusammenarbeit Development the Sport for implementing late since territories the Palestinian in Programme for Ministry the German Federal of 2014 on behalf (BMZ). and Development Cooperation Economic making of the role perform Sportsthis context in When used attractive. more education vocational personal teach sportsto can be a means correctly, such as skills) (soft competences and social and decision-making communication, teamwork, a in developing fundamental are that aspects – trained VTC were the LWF of The teachers career. use the to in the and will continue approach through skills employability teaching of approach curriculum. existing VTC’s sportsthe in One female participant, 16 years old, highlighted highlighted old, years 16 participant, female One such was “It saying, the initiative, of the success workshop a going into an amazing experience, and students male only normally are there where Sports us made them. with side side by working each know don’t we since team as a more work other.” the in workshops all to an orientation Through and sports activities, test, an aptitude VTC, the workshops, hands-onin the various work options of the multitude explored people young The sports education. within a vocational available there sometimes that activities servedhighlight to with that but and reality, dreams is a gap between is possible it training, and spirit, team ambition, The sportswere activities goals. one’s attain to the from with coaches together implemented coaches The Life. Sports for Palestine NGO local by trained were Life Sportsfor Palestine from The approach. Employability for Sportthe in GIZ supported Palestine Madrasati Initiative Education like activities, with cultural camp the summer and drama. dance folkloric

TheThe LuLutherantheran WorWorldld FederaFederationtion | ANNUAANNUALL REREPORTPORT 2016 3434 JERUSALEM experience as a boarding student, he was also a perfect fit to serve as House Father for the male boarding students.

In 2004, the climate of the VTC began to change and the difficulties of operating a vocational training program for Palestinian students increased. It was in this year that the construction of the Israeli-built separation barrier began and many students’ access to the programming provided by the VTC was physically cut off. In addition to the student enrollment increasing over the previous years, this new challenge called for an immediate creative solution. Along with a portion of the staff, including VTC Director Randa Hilal, Yousef moved to Ramallah to open a new center. The new Vocational Training Center Ramallah (VTCR) began operating in the industrial district in Ramallah and offered courses in auto mechanics, aluminum works, carpentry, and electronics. Yousef served as the coordinator of the VTCR and also as a trainer there.

In 2005, with the assistance and encouragement of the LWF, Yousef attended a three month training in vocational program management in Germany. After completing this course, Yousef began serving as the VTCR director in 2006. During his time as director of the VTCR, Yousef Photo: LWF/M. Brown continued to encourage the program’s growth and innovation all while working toward his Yousef’s first step toward this degree came MBA in Business Administration from Birzeit after finishing the 10th grade. Yousef joined the University. From 2006 to 2009, he completed class of 1995 at the Vocational Training Center his coursework and used his new knowledge in Beit Hanina and began his studies in the auto and skills to benefit the VTCR. In 2011, with his mechanic department. At the time of Yousef’s history, dedication, and passion for the work of enrollment, most students of the VTC were the LWF’s vocational program, Yousef became boarding students, with the political situation the director of the LWF Vocational Training making daily transportation, especially from Program. the West Bank, nearly impossible. After his VTC graduation, Yousef immediately went Under Yousef’s leadership, both the VTC and forward to pursue a degree in Auto Mechanical VTCR expanded their programming to work Engineering at the Palestine Polytechnic toward their goal of increased female student University in Hebron, a West Bank city south enrollment. This area of growth and creativity is 35 of Jerusalem. He finished his program in 2000 one in which Yousef takes pride. The craftwork, and began his work in the private sector, catering, and vocational secretary programs gaining experience in the job market in an auto have been successful by nearly all measures mechanic shop in Ramallah. It did not take long and Yousef said that he is “happy to be providing however, for Yousef to find himself returning to hope to Palestinian youth through employment, the VTC. training, education, and empowerment.”

In 2001, Yousef joined the staff of the LWF VTC In his nearly 17 years working for the VTP, as a part-time trainer of first year students in Yousef has observed substantial changes and the auto mechanic department. He moved up growth in the program, but has also faced to a full time trainer in 2002 and also served as serious challenges. Working in the political the entire center’s procurement officer. With his climate of the Israeli occupation is accompanied Photo: LWF/K. Baldrige LWF/K. Photo: metalwork department. metalwork with Ms. Sabine Brickenkamp, Deputy Sabine Brickenkamp, with Ms. Head of Development Cooperation at at Cooperation Development of Head Mr. Yousef Shalian, VTP Director speaks VTP Director Shalian, Yousef Mr. the Representative Office of the Federal Federal the of Office the Representative Republic of Germany in Ramallah and Ms. in Ramallah Germany of Republic Director, about the latest innovations in the in innovations the latest about Director, Randa Hilal, VTP Consultant and former VTC and former VTP Consultant Randa Hilal, for the VET League, which represents 15 which represents League, the VET for Jerusalem, in organizations training vocational The primary goal and Gaza. Bank, West the national establish to is League VET the of training vocational developing for standards the of a member is also Yousef in Palestine. of Both Palestine. in Council TVETHigher with local Yousef connect these organizations and non- governmental including partners, organizations. governmental significantly been has life whose As individual an to is excited Yousef VTP, the shaped LWF by developing of work the important continue VTPthe 2001, In Palestine. in training vocational and year per 200 students served approximately year. per 1000 students over reaching is now support and without possible not is growth This generous the for his gratitude expresses Yousef the VTPand him team support to by provided and Geneva. Jerusalem in offices the LWF by regulations and restrictions that require require that and restrictions regulations by to support staff dedicated of team an entire Yousef, For students. the and one another has Randa Hilal colleague of the guidance knowledge Her influential. especially been vocational in expert as a national wisdom and support provided has employment and training the improve continuously to working while Randa continues VTP. the in education holistic the VTP training as for a vocational work to of appreciative very is Yousef and consultant collaboration. ongoing their the vocational for the leader is right just “Yousef LWF , Brown Mark observes Rev. program,” “Yousef Representative. Program Jerusalem of an atmosphere fostering at hard works at centers, training the in and dignity respect is encouraging that an environment promoting and creativity inspires that and and uplifting, the same time he works hard At productivity. standards, high educational maintaining at of rates the high employment in shows and it Yousef how for am grateful I VTP graduates. guided so many have VTP staff whole the and career successful into women men and young a strong time instilling the same at while paths civic engagement.” to commitment of an environment establishing to In addition is Yousef VTP, the supportand in creativity vocational of structures larger the influencing He serves as a chairperson in Palestine. training

TheThe LuLutherantheran WorWorldld FederaFederationtion | ANNUAANNUALL REREPORTPORT 2016 3636 JJERUSALEMERUSALEM LWF VTP 2016 Graduates Employment Statistics Analysis by: Randa Hilal, LWF-VTC Consultant

The LWF VTP 2016 employment rates1 post-training support provided to trainees remained higher than youth employment through a first job placement matching fund3, rates in Palestine, although they have dropped through financial support to start their own compared to previous year rates, especially self-employment4 business, or through income for those working in the West Bank. Overall, generation opportunities. This support has 81.5% of all VTP graduates are employed or increased employment of both male and self-employed within six months of graduation female graduates after graduation over the past (82.4% of VTC graduates and 80.6% of VTCR three years. Yet this year some of the support graduates), in comparison to the 59.3% measures, such as first job placement matching employment rate among all youth of the same fund, was delayed for over six months for part age in Palestine. of 2016 graduates. This was clearly evident in the drop of the employment rates compared The Labor Force Participation Rates (LFPR) to the previous three years. Such support has -- the percent of all persons actively engaged increased employment, especially among in work or in seeking work -- reached 88.5% female graduates. However, LWF has integrated among VTP graduates, compared to 32.7% of in-house human resources in October 2016 to Palestine’s youth in the same age group2. activate graduates’ support, based on which unemployed graduates were linked with first job As the following graph indicates, the VTC placement matching fund project5. graduate employment rates remained over 80% for the eighth year in a row. These high rates With regard to graduates’ employment or are largely achieved due to an increased link self-employment in the profession taught, between training and the local market, achieved percentages were 62%, 69.7%, and 66% of the through adopting the apprenticeship system in VTC, VTCR and overall respectively. The VTC the VTC in the year 2009 following the successful employment in profession taught decreased experience of the VTCR. 2012 marked the first this year compared to last year, which highlights group of graduates from all professions to be the importance of the support provided for placed in an apprenticeship. Contributing to the graduates, especially for those living in East high employment rates among graduates is the Jerusalem challenged by the socio-economic adoption of an apprenticeship training scheme, and political context, as a recent study in East the implementation of ongoing systematic Jerusalem revealed6. monitoring of trainees during their placement, and the adoption of support measures post- Graduate follow-up has indicated the graduation during the previous three years, withdrawal of employment in profession taught based on the developed 2013-2018 strategic for graduates from the West Bank is often due plan. to lower pay.It was found that almost half of the graduates working in the West Bank are paid less Adopting the apprenticeship as part of a Work than the minimum wage, inline with national Based Learning Scheme has contributed to the increase in employment rates. The percentage 3 Matching fund initiative for first job experience is providing 37 of graduates working in profession taught who 3-6 month employment opportunity through paying part of the salary, while the employer pays the other part. Initiative were working within the same place of their to support VTC graduates is through Chambers of Commerce training has over the years been between 15% intervention supported by Welfare association. While the VTCR to 40% and in 2016 the VTP percentage was did not receive such support this year, in 2014 VTCR received support through the Canadian Lutheran World Relief (CLWR) 40% (46 % VTC and 34% VTCR). through the Manitoba Government Matching Grant Program (MGMGP), administrated by the Manitoba Council for Interna- Additional elements of support started in tional Cooperation (MCIC) that helped to maintain employment rates, especially for women. 2013 following the directions of the 2013- 4 Initiative to start their own self-employment is supporting 2018 VTP Strategic Plan. The plan included graduates to start their own businesses, or self-employment opportunities through loans. COOPI has provided support for this year handicraft graduates. 1 Annual tracer study is done for graduates within six-months 5 Job placement matching fund opportunity is supported to one year of graduation, 91% filled the survey through UNDP project to support youth in East Jerusalem. 2 Source for national figure is the PCBS, Labour Force Survey, 6 Hilal, R.et. el 2017. Rapid Needs Assessment in the East Jeru- Annual Report 2015 salem Local Market .COOPI 2016 . This . 9

2015 : 8 2014

2013

2012

2011

2010

2009

2008 Females were first introduced to VTC in the year 2000, and to year 2000, in the VTC introduced first were 8 Females the through both its beginning, VTCR since in integrated were 2012 witnessed The year Telecommunications. of vocation (Hand- 3 professions, through females of integration increased VTCR), at Secretary Vocational and VTC at and Catering icrafts Sweden of Church the support of with done was addition Survey, Force Labour the PCBS, is figure national for 9 Source 2015 Report Annual graduates emphasized that they are planning are they that emphasized graduates and some businesses, own their open to support. the emphasized need for professions in employment of rates highest The for were the VTCR graduates for taught Telecommunications, from graduates male by followed Auto-Mechanics, Aluminium, had lowest the females while Carpentry, graphs following the as rates, employment illustrate. Gender by Statistics Employment 56.3% of all VTP female graduates are are graduates female VTP all of 56.3% months within six self-employed or employed graduates female VTC (59% of graduation of in graduates), female VTCR of 53.6% and rate employment the 39.2% to comparison in the same age of youth female among all Palestine. -- (LFPR) Rates Participation The Labor Force in engaged actively persons all of the percent 65.5% among reached -- work in seeking or work 11.6% of to compared graduates, VTPfemale group the same age in youth female Palestine’s in general females for LFPR 19.1% to and 2007

2006

2005

2004

2003

2002

2001

2000 2000-2016 LWF-VTP Graduates employment employment Graduates LWF-VTP 2000-2016 figures national with in comparison rates , indicating the need for advocating advocating for the need indicating , 7 PCBS has found that one fifth of Palestinians working in the working in Palestinians of fifth one that found 7 PCBS has according wage; the minimum than less receive sector private LabourAnnual Statistics, of Bureau Central Palestinian to 2015 Survey, Market findings for just labor laws, worker protection, and protection, worker laws, labor just for The 2013- environment. the work of monitoring an element includes strategy 2018 adopted the VTPneeds. to advocacy related Vocation: by Statistics Employment in profession rate employment The highest be the to construction related found was taught -- and carpentry plumbing --metalwork, ones the while auto-electrics and telecommunication the Part of rates. lower had professions pay entry lower to this is related for reason by and can be addressed professions these of as noted graduation, after programs internship is It for important years. three in the previous receive to these professions in the people and COOPI Currently updates. technological such for VTC with engaged are Corps Mercy assessment market on based are which updates, the VTC graphs indicate The following studies. 2016. for vocation per employment Graduates’ who the graduates of most that was recorded It were taught in profession employed not are have businesses or family in employed either indicating pay, better for the profession left for and counseling guidance for further need graduates of graduates.1% fresh and potential More businesses. own their starting recorded

TheThe LuLutherantheran WorWorldld FederaFederationtion | ANNUAANNUALL REREPORTPORT 2016 3838 JERUSALEM VTC 2016 Graduates Employment Data

VTCR 2016 Graduates Employment Data

Employed or Self-Employed in Taught Vocation Employed or Self-Employed in other field Unemployed

indicates how the VTP succeeded in engaging either working in the same profession taught female youth in the labour market with much or are unemployed, a result that is linked to higher participation and employment rates gender roles. 39 than the national ones. The Mercy Corps study has indicated the Employment rates of females were also need to continue the technology update in enhanced through apprenticeship training, as each profession to meet the current and near half of VTCR female students were employed in future market demands. Additionally, the study the same place of training, and almost one fifth indicated a need for the continued cooperation of the VTC female students were employed in with the labor market for training students the same place of training. Yet, the increase in apprenticeships, and financial support for witnessed throughout the previous three graduates, particularly females and graduates years in female employment rates due to job- located in East Jerusalem, for the success of placement programs upon graduation was not all VTP graduates, while the COOPI study has evident in 2016. indicated the need for special measures and Graphs above indicate that most females are updating of TVET in East Jerusalem. Photo: LWF/S. Funkhouser LWF/S. Photo: * Completed service on the VTAB in 2016 VTAB the service on * Completed in 2016 Joined the VTAB ** in 2016 Chairperson VTAB service as *** Completed LWF Staff LWF Randa Hilal Ms. Consultant Training Vocational Kuttab Alex Mr. Finance and Administration of Director Jerusalem Program LWF Shalian Yousef Mr. Director Program Training Vocational LWF Ms. Tveoy Caroline Ms. East Middle Coordinator, Programme Regional and North Africa Service World LWF Karin Axelsson Zaar** Ms. Sweden of Church The Rev. Dr. Wyvetta Bullock Bullock Wyvetta Dr. The Rev. Chairperson) (VTAB America in Church Lutheran Evangelical (Ex-officio) Brown Mark The Rev. Representative Jerusalem Program LWF ** Grange Antony Mr. Aid and Norwegian Church DanChurchAid * Granke Robert Mr. Relief World Lutheran Canadian Charlie Haddad Dr. and Jordan in Church Lutheran Evangelical Land the Holy */*** Persson Ulrika Ms. Sweden of Church ** Schroeder Bergman Kristy Ms. Relief World Lutheran Canadian Snesrud* Liv Ms. Aid and Norwegian Church DanChurchAid The Lutheran World Federation World Lutheran The Advisory Board Training Vocational

The Lutheran World Federation | ANNUAL REPORT 2016 40 JERUSALEM From Tree to Table Olive Oil Olive Oil from the LWF Jerusalem Campus Supports Vocational Training Program 2016 was an excellent year for the olive harvest! For about six weeks beginning in mid-October, the LWF staff was joined by volunteers from Augusta Victoria Hospital, students from the Vocational Training Center and local schools, and international visitors to harvest the olives.

The handpicked olives were taken to the Latrun Monastery to be pressed into flavorful oil, a staple in any Palestinian kitchen. Some of the oil is used each year in the Augusta Victoria Hospital kitchen to feed patients, family members, and staff. The rest is used in kitchens around the world by friends and visitors who make donations to the LWF Jerusalem Program and request olive oil.

Each year, groves of olive trees continue to sustain Palestinian communities and families with their fruit. When the olives are ripe, families join together to pick the fruit from the trees, many of which have been handed down through families over hundreds of years. The olives are preserved or pressed into oil to be used throughout the coming year. The olive harvest tradition spans generations and is one which the LWF continues.

Over 800 olive trees grace the slopes of the Lutheran World Federation campus on the Mount of Olives. Even after being severely damaged, an olive tree’s Order Olive Oil deep reaching roots are able to send up new shoots When shipped through the mail, olive oil in the spring. An historic part of the landscape, can be ordered according to the prices listed the humble olive tree stands as a symbol of hope below, for a minimum donation of $300. and peace. For many Palestinians, the olive tree represents their resiliency in the face of hardship. Cost in USD 250 mL olive oil 15 Donations for olive oil or to plant an olive in a plastic bottle 41 tree in 2017 will support the LWF Vocational Training Program and help to reduce the fees of 750 mL of olive oil 35 in a plastic bottle students.

Have an Olive Tree planted on the LWF Mount of Olives Campus For a donation of $1,000 or more, individuals, churches, and organizations can have an olive tree planted on the LWF Mount of Olives campus. A commemorative plaque with a personalized message will be placed in the LWF Jerusalem central office.

Please contact us for details at [email protected].

Photo: LWF/M. Renaux LWF/M. Photo: Brown LWF/M. Photo: Hawkey WCC/Sean Photo:

Be sure to include the Ascension Church and Ascension Church the include to Be sure Olives. the of Mount to visit on your tower is stunning and the the tower from The view the most is one of in 1910, completed church, Land. the Holy in beautiful churches Visit the Augusta Victoria Ascension Victoria the Augusta Visit Church and Tower Photo: LWF/M. Renaux LWF/M. Photo: Volunteer for the Grape Harvest for Volunteer Jerusalem be in to who happen Visitors to want may August the around middle of and picking grapes a morning of for join us the where the Latrun Monastery to visit a pressed. are grapes Volunteer for the Olive Harvest for Volunteer who and others students, pilgrims, Tourists, season (15 the harvest during Jerusalem in are welcome are November) 15 through October in olives picking more or a half-day donate to experience is a marvelous It grove. the LWF is much appreciated. the assistance and Stay at the LWF Guest House Guest the LWF at Stay has Program Jerusalem the LWF 2000, Since visitors, LWF for House a Guest operated the January2017, In tourists. and pilgrims, to some renovations House received Guest for place welcoming more an even it make your with us on and stay come Please all. info@ Contact Jerusalem! to journey next or information more for lwfjerusalem.org fill out to visit jerusalem.lutheranworld.org form. the online reservation Learn about the LWF the LWF about Learn Work Humanitarian and see come Jerusalem, visit you When Mount the LWF on Hospital Victoria Augusta Olives Vocational the campus visit and of Ramallah. Hanina and in Beit Centers Training in started department, VTC craftwork The for artand ceramics beautiful has 2012, items order special can also You on site. sale and metalwork carpentry, the ceramics, from departments. catering our a group, bringing are you If for meal a delicious can prepare department you. Come Visit the Visit Come Jerusalem LWF Program! To arrange a visit, contact us by email at [email protected], [email protected], email at us by contact visit, a arrange To at +972-2-628-2289. office central Jerusalem the LWF call or

The Lutheran World Federation | ANNUAL REPORT 2016 42 JERUSALEM Donations from the USA: Donors in the USA How to and Canada should send checks (payable to “The Lutheran World Federation”) to Hope Lutheran Church in Maryland and the church will Donate to the ensure delivery to the LWF Jerusalem Program: LWF Jerusalem Hope Lutheran Church Attention: LWF Jerusalem Program 4201 Guilford Drive Program College Park, Maryland 20740

For all donations to the LWF Jerusalem Program, Donations from Europe: Donors in Europe please fill out ourContribution Form, which can should send all checks (payable to “The be found on our website, jerusalem.lutheranworld. Lutheran World Federation”) to the LWF office org. in Geneva. The office will process these donations and apply them to the LWF Jerusalem accounts: This contribution form, which can be sent by mail to the addresses below or by email to info@ The Lutheran World Federation lwfjerusalem.org, will help us to ensure that your Attn: Veronique Debal donation goes to the project of your choice. Due P.O. Box 2100 to our experiences in 2016 with unreliable mail 150, route de Ferney service and high fees for processing non-local CH-1211 Geneva 2 checks, please follow the instructions below for all Switzerland donations by check. Donations by Bank Transfer: Donations can also be made by bank transfer. Visit our website, jerusalem.lutheranworld.org, or email us at Members of the LWF Jerusalem central office and [email protected] for more information. Augusta Victoria Hospital senior staff gathered to harvest olives on the LWF Campus. The annual harvesting day is a tradition for the LWF staff Contact us at: who gather in the olive grove each fall to support Email: [email protected] the hospital and enjoy a time of celebration and Phone: +972-2-628-2289 friendship. Photo: LWF/M. Brown Fax: +972-2-628-2628

43 2016 Visitors Hospital and the proposed sites of the Elder Care and Palliative Medicine Medicine and Palliative Care the Elder of sites proposed the and Hospital In 2016, the LWF Jerusalem Program received many visitors who came to to who came visitors many received Program Jerusalem the LWF In 2016, witness the LWF’s work in the region. Many of them toured Augusta Victoria Victoria Augusta them toured of Many in the work region. witness the LWF’s Institute and Mount of Olives Housing Project, traveled to see the Vocational Vocational the see to traveled Housing Project, Olives of Mount and Institute Training Centers in Beit Hanina and Ramallah, or helped in the Olive Harvest. the Olive in helped or and Ramallah, Hanina in Beit Centers Training Interfaith Study Group from Susquehanna University led by Rev. Scott Kershner and Rabbi and Rabbi Kershner Scott Rev. by led University Susquehanna from Group Study Interfaith Keyl Tim by led Group • Luker Monte by led Group Seminary • Pennsylvania Mandel, Thomas Nina Dr. by led Tour Study Seminary Theological Wartburg • Canada Ahmed, Brigitte • Carolina North Miller-Zurell, Bill Pr. by led Group Lutheran Trinity Kathryn and Holy • Iowa Lewis Karoline Schattauer, by led Group Tour Seminary Luther • Frakes Tim • Shafer Eric • Schifferdecker, Minnesota Lutheran • World Federation • Bread for the World Service World Delegation Committee led Erla Maria Iceland by of Minister Lutz Foreign • Wollziefer Jackelen and Antje Johann Sweden Dr. of Archbishop Weusmann, • Germany Church United • Sigurosson Logi Davio and Marteinsdottir, Gunnars Sunna Marelsdottir, of Christ John Delegation R. Marylandled Deckenback, Dr. by • Rev. Group led by Rev. and Media, for • delegation Trinity EKD Ulrich Representative Lilie, Almen • Lowell Rev. • Lutheran Jim Church Washington Delegation the Group of Lindus, Western led by Pr. Theology Neuenfeldt, Bob Elaine and Lori Rusert Jeff Kansas the of • Iowa • Synod Governor of ELCA Pr. Lieutenant Society and Church in Women of Secretary Executive • Colyer and Public Witness, LWF Geneva • Church of Sweden delegation • Ailabouni Group • Kinsmen Lutheran Group led by Beth • Pr. Warpmaeker Delegation from the Ministry of Foreign Affairsof Finland Michael • Spath Group Dr. • Rabbi Noam Marans, AJC US Minnesota Northeastern from group Walls Not Peace • Affairs Interreligious of Director Synod led by Laura Mills Anderson • United • Lutheran AONE delegation, Hall-Halt Olaf Church group led Prof. College by Olaf • Germany St. of the Redeemer volunteers, States • DCA-NCA Coordination Committee • CLWR delegation led by Ian Adnams • North • Morgenson and Sarah Dakota Gretchen Raymond, Fort Paul Devlin • Trinity Pr. Church Lutheran group Erik • Gronberg Group Utphall • group Worth Trinity led Bp. by Geneva of Church Lutheran Evangelical • Oregon and Minnesota Zieske, Curtis Pr. by led English-Speaking Congregation led by Andy Rev. Willis • Board of Jerusalemsverein • German led delegation EKD by • des Jerusalem students • and College teachers Freres ExPat Network • Palestine Accueil • Utah Group led by Gary Gillespie • United States Mark Minnesota Nelson • RedeemerEmbassy Group, and English- •Staff Consulate Pr. speaking Congregation members • Schmidt Girls School students • Zieske Pr. Group • Swantje Germar • Jerusalem University College students • Jerusalem School staff

TheThe LuLutherantheran WorWorldld FederaFederationtion | ANNUAANNUALL REREPORTPORT 2016 4444 JERUSALEM MATERIAL AID

Since the late 1940s, the Lutheran World Federation has served as a distribution center for material aid resources sent from donor organizations to assist Palestinian refugees. Today, much of the Palestinian population remains in need of basic materials and the LWF continues to distribute such aid.

The LWF works with contacts in Jerusalem and the West Bank to distribute goods to communities, families, and individuals most in need.

Throughout 2016, over 1,200 quilts donated by Lutheran World Relief (LWR) and Canadian Lutheran World Relief (CLWR) were distributed to elderly care centers, community centers, and schools.

Photo: K. Bannoura

45 SCHOLARSHIPS As part of its commitment to protecting the rights of those most marginalized and supporting the future of Palestine, the LWF promotes access to higher education through educational loans and grants for Palestinian youth. In 2016, the LWF Jerusalem Scholarship Program awarded financial aid to 22 youth – 15 women and 7 men – to attend university. The students were from Jerusalem and across the West Bank.

A total of 13,894 Euros was awarded in 2016. The recipients are studying at Palestinian universities in the fields of accounting, dentistry, education, medicine, medical technology, occupational therapy, Arab literature, civil engineering, architecture, physics, nursing, chemistry, and pharmacy. Photo: LWF/M. Renaux LWF/M. Photo: and Group These supporters include: These supporters 2016 onors D Individual Housing Project, and the other projects of the Jerusalem Program in 2016. in Program Jerusalem the of projects the other and Housing Project, The LWF is grateful to the many groups and individuals who have supported supported who have and individuals groups the many to is grateful The LWF Augusta Victoria Hospital, the Vocational Training Program, the Mount of Olives the of Mount Program, Training the Vocational Victoria Hospital, Augusta Advent Advent Lutheran Church • Aelabouni Group • • Aida Anne Haddad Grabaskey • • Arab Studies Anna Jerusalem Society, • Marie Arlyn Aagaard & Marcia Lanting Schultz • • Barbara A.R.G. Ware • Barb John • Barry George • Bethesda Lutheran • Church Bethlehem Lutheran Church Women • Bill Zuercher • • Catherine Birgit Keating Blume • • Central Brian Lutheran Duss Church • Women Charles & • Tiana Montgomery Chamber • Custodia Di of • Terra Santa Cynthia F.F.H.L and Barry Commerce Carlson • Danielle Schaefer • Dan Wiens • Debra Jeanne Johnson • Del Schroeder Dolores Johnson • R. • Edward Schreiber • from ELCA D&P Wylen Van • Elsa Ordonez • English Speaking Congregation of the Lutheran Church of Jerusalem the • Redeemer, Erin Thomas • Evangelical Lutheran Church of Geneva • First Lutheran Church • Gail & Robert Chupick • Gary Gillespie • Zusammenarbeit • Gloria GIZ & Gary Graber – • Gordon Middleton • Grace Deutsche Lutheran Church Gesellschaft fur Internationale • Grace Presbyterian Church • Greg Janssen – Lord of Life Nudgaard Poulsen Lutheran • Indiana Church Center of Middle • East Group Helle • James Monkman • James and Maria Rawley • Jeannie Weber • Jerusalem University College • • John Johanes & Janice Koepf Schuler • Kasper Bjerno • K.C. Chung • Kelsie • Schmit Kinsmen • Lutheran Church Khaled • Diab Kristy Schroeder • Lee Wheeler • Lena Grimm and • Charles Bareis Linda • Linda Edens • Lois M. Smith • Luann Meeker-Gast • Lunds Stift • Luther Seminary • Lutheran Church of the Master • Madison Christian Community • Marion Wyvetta Bullock • Mark and Susanne Brown • Mark Nelson • Marten & Nancy Hillila • Martin Sjolie • Mennonite Community Lutheran Church Central • Ministry Committee of Education • • Mount Olive Lutheran Michael Church Wilker • • Nebraska Evangelical Midvale Synod • Nick Utphall • Northern – Texas Northern Synod Louisiana • Norwegian Church Aid • Our Saviors Lutheran Church Doermann Laurel & Ralph • • Inc. Productivity • Williams Peggy • Patricia Church Lutheran Peace Ohlmann • • Ribhi Kalkill Rozen B. Lee Dr. and Karin • Berg • Brown • Regina Ranker Rev. Raymond • Robert • Tengdin C. Roland and • Hiroko Temme Ryan Christensen • Said and Helen Simon • Tours Shepherds • Raymond Sarah • Seikaly Lois & Sam • Group Tour Ailabouni James Marchant • Lutheran Church St. Berkas • Mark’s St. Lutheran • Peter’s Church St. Corp. Stephanie • Church Lutheran Evangelical Stephan’s St. • Women Church Lutheran • Susan Gruber • Thomas H. Schattauer • Timothy J. Keyl • Tom & Darlene Church Dunham • Lutheran Tom Brook Zion’s • • Church Trinity Lutheran Lutheran Zion Church • • Embassy Ulf & Schoier Consulate • U.S. United • Nations Programme Development

The Lutheran World Federation | ANNUAL REPORT 2016 46 JERUSALEM THE LUTHERAN WORLD FEDERATION World Service - Jerusalem Program

Income Received Locally: (in Euro) Arab Fund - CSSD 64,453 Augusta Victoria Hospital, along with the LWF Vocational Training Program, have been serving Arab Studies Society, Jerusalem 17,815 Palestinian refugees for nearly 70 years. Barry George 9,455 Bread for the World - Protestant Devel- AVH, after serving for many years as a secondary opment Service 262,300 care hospital in Jerusalem, is becoming a Chamber of Commerce 4,586 specialized center of medical excellence with Custodia Di Terra Santa F.F.H.L. 17,021 eleven specialty care centers and departments. In 2016, AVH treated 12,605 patients, and over DanChurchAid 19,440 15,000 chemotherapy sessions were provided. In GIZ- Deutsche Gesellschaft für Interna- 37,446 addition to the services provided in the hospital, tionale Zusammenarbeit AVH maintains two mobile units to increase Health Work Committee 77,392 healthcare access and to promote screening, Islamic Development Bank 187,680 early detection, and health education for Mercy Corps 22,167 Palestinians in the West Bank. Ministry of Education 473,118 Norwegian Church Aid 37,876 Donations Received Through Geneva: (in Euro) Productivity Inc. 12,063 Canadian Lutheran World Relief 366,216 United Nations Development Pro- 293,493 Church of Sweden 355,553 gramme Evangelical Lutheran Church Geneva 4,650 United States Agency for International 240,426 Development Evangelical Lutheran Church In America 299,671 United States of America Embassy 18,366 German National Committee of the Lu- 45,002 Various Suppliers 175,886 theran World Federation Ziad Zghayar 109,830 Others 20,738 Sub Total 2,080,812 Sub Total 1,091,831

COMPARATIVE FINANCIAL DATA (in Euro) 2016 2015 2014 2013 2012 Revenues Vocational Training Program 1,416,851 1,340,026 1,183,631 968,649 958,165 Scholarship Program 18,267 21,388 24,763 22,343 21,598 Augusta Victoria Hospital (Operations) 43,674,292 34,258,817 25,055,293 21,946,578 16,447,549 Village Health Clinics 87,281 112,689 97,067 65,641 100,312 LWF-Jordan (ACT Appeal SYR 121) 0 0 0 2,256,330 804,271

Expenses Vocational Training Program 1,416,851 1,340,026 1,183,631 968,649 958,165 Scholarship Program 18,267 21,388 24,763 22,343 21,598 Augusta Victoria Hospital 34,763,524 29,997,520 20,837,970 18,538,042 16,447,549 Village Health Clinics 87,281 112,689 97,067 65,641 100,312 LWF-Jordan (ACT Appeal SYR 121) 0 0 0 2,256,330 804,271 Supervisor VTP Director Controller VTP Quality Consultant Training Vocational Theory -- Head and Department Director Deputy Mechanics Auto -– Head Department Boarding -– Head Department Carpentry –- Head Department Catering –- Head Department Craftwork -– Head Department Aluminum & Metalwork –- Head Department & Heating Plumbing –- Head Department Department Telecommunications –- Head Coordinator Workshop Director VTCR Deputy Coordinator Short Courses Chief Executive Officer Executive Chief Officer Financial Chief Officer Financial Chief Deputy Officer Medical Chief Officer Operating Chief Nursing Officer Chief Center & Diabetes Programs Community of Department Director, Services Pharmaceutical of Department Director, & Grounds Buildings Public Services, of Department Director, Representative and Finance Administration of Director and Finance Administration of Director Deputy

SCHOLARSHIP PROGRAM SCHOLARSHIP VOCATIONAL TRAINING PROGRAM (VTP)TRAINING PROGRAM VOCATIONAL AUGUSTA VICTORIA HOSPITAL (AVH) (AVH) HOSPITAL VICTORIA AUGUSTA VOCATIONAL TRAINING CENTER – BEIT HANINA (VTC) HANINA BEIT – TRAINING CENTER VOCATIONAL RAMALLAH (VTCR) – TRAINING CENTER VOCATIONAL LWF CENTRAL OFFICE CENTRAL LWF Freij Suad IV. Thaer Shqair Thaer Randa Hilal • Mahmoud ’Adarbeh Qreitem Munir Mahmoud Khatib Bannoura Saliba Ameer Babeesh Tbakhi Muhammad Gabi Kamel Dies Rafat Majdi Bakri Jahshan Peter • Shqair Thaer Khalaf Amer III. III. Shalian Yousef Kuttab Alex BajjaliBadi’a Saifi Nidal Al-Rimawi Atif Maha Tarayrah Abu-Halaweh Ahmad AshhabKholoud Khweis Muhammad II. II. Nammour Walid (Senior Staff as of 31 December 2016) 31 December of as Staff (Senior I. Brown Mark Kuttab Alex Murra Fadi JERUSALEM PROGRAM PROGRAM JERUSALEM STAFF SENIOR The Lutheran World Federation World The Lutheran Service World

The Lutheran World Federation | ANNUAL REPORT 2016 48 JERUSALEM The Lutheran World Federation has been serving the needs of Palestinian refugees in the Palestinian Territories for nearly 70 years. As a major Christian presence on the Mount of Olives, the LWF/WS Jerusalem Program provides essential health care, vocational training, scholarships and material aid, and promotes justice, peace and reconciliation. This service, or “diakonia,” is the embodiment, through human actions, of God’s love for the world, and it is the very essence of what it means to be the church in a place suffering from poverty and injustice.

Front Cover Rasmieh Awawdeh, from Ramallah, shares a joke with Tasneem Tarayrah, head nurse in the Hematology and Bone Marrow Transplant Department of Augusta Victoria Hospital in Jerusalem. Tasneem has a B.S. in nursing from Hebron University and a Mas- ters in anesthesiology nursing from Najah University in Nablus. Tasneem comes from Bani Naeem, a village near Hebron, and has been working at AVH for four years. Photo: WCC/Sean Hawkey

Back Cover Since 2012, the LWF VTP has been seeking to encourage more women to pursue vocational careers. These young women advance their carpentry skills during a short course offered at the Vocational Training Center in Ramallah early in 2017. Since becoming a co-ed facility in 2000, the VTP has graduated more than 550 women from the full time two-year apprenticeship program. Photo: LWF/S. Funkhouser

LWF Jerusalem 2016 Annual Report is a coalition of 144 churches and church- Editor: Mark Brown related organizations working together in Associate Editor: Sarah Funkhouser over 100 countries to create positive and Contributing Authors/Editors: Kaitlyn Baldrige, sustainable change in the lives of poor and Mark Brown, Marta Erling-Spangler, Sarah Funk- marginalized people regardless of their houser, Randa Hilal, Bisan Khair, Anwar Khatib, religion, politics, gender, sexual orientation, Alex Kuttab, Walid Nammour, Yousef Shalian race or nationality in keeping with the Photography: Kaitlyn Baldrige, Khader Bannou- highest international codes and standards. ra, Karin Brown, Mark Brown, Sarah Funkhouser, ACT Alliance is supported by 25,000 staff Sean Hawkey, Anwar Khatib, Marie Renaux from member organizations and mobilizes Map Source, Designer and Publisher: PalMap/ USD 1.5 billion for its work each year in Good Shepherd Engineering & Computing three targeted areas: humanitarian aid, Designing and Printing: Emerezian Printing Press Est. development, and advocacy. Photo: LWF/S. Funkhouser LWF/S. Photo:

The Lutheran World Federation (LWF) is a global communion of Christian churches in the Lutheran tradition. Founded in 1947 in Lund, Sweden, the LWF now has 145 member churches in 98 countries all over the world representing over 74 million Christians.

The Lutheran World Federation World Service (WS) is the relief and development arm of the LWF. Drawing on a firm commitment to uphold the rights of the poor and oppressed, WS works in 24 countries with local and international partners to alleviate suffering, combat injustice and poverty, and lay the foundation for a life in dignity for all.

The LWF is a founding member of

P.O. Box 19178 Jerusalem 91191, Israel Phone: +972 2 628 2289 Fax: +972 2 628 2628 Email: [email protected] Jerusalem.lutheranworld.org World Service www.facebook.com/LWFJerusalem www.actpalestineforum.org/vigil member of www.twitter.com/lwfjerusalem