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Destinations That Deliver Issue 93 PP 11826/07/2013 (032918) January-February 2014 Maximising Growth Potential In Competitive Leisure Sector Travel & Tourism: Destinations That Deliver Issue 93 PP 11826/07/2013 (032918) PLUS: ■ Market Outlook 2014 ■ NAP: Shifting GearJanuary-February ■ Glittering 2014 Gala Event BMCC Jan-Feb-Cover2014.indd 3 1/23/14 11:07 AM First Lines elcome to our fi rst issue for 2014 which is already turning out to be an exciting year W for BMCC. As many of you will know, we closed out a very busy 2013 with our Annual Corporate Christmas Luncheon. Attended by some 500 people from all sectors of industry, it was the kind of hallmark event for which BMCC has become renowned. These kinds of events are only possible with the generous support of our corporate sponsors and partners, support which I am delighted to report is continuing into this year. The calendar of events we have lined up for 2014 has been designed to reach an even wider audience and takes our service delivery to the next level. Working with an increasing number of diverse high calibre partners, we aim to provide the very best in opportunities for networking while delivering an enhanced member and guest experience. On that note, we are extremely honoured to be able to announce that YAB Dato’ Sri Mohd Najib Tun Razak will be attending our 50th Anniversary Gala Dinner as our special Guest of Honour. The event will also see the offi cial launching of the Doubling Trade Initiative in which BMCC is proud to be the delivery partner for UKTI. The date is Thursday 6th March and the venue is the Majestic Hotel Kuala Lumpur. See Page 7 for details. Our theme for this issue looks at some of the criteria needed to attract and retain leisure and business tourism. With Tourism already a mainstay of the economy, it is one of the key focus areas in the Government’s Economic Transformation Programme. The projects under this Programme and the current Visit Malaysia Year campaign offer signifi cant potential to boost visitor arrivals higher still and extend the range of attractions yet further. Malaysia already has a great deal to offer in terms of connectivity, infrastructure and world-class events. It also boasts some of the most outstanding natural beauty. But competition is hot, with countries constantly vying against each other for tourism revenue. By packaging experiences in new, interesting and sustainable ways while retaining the core essence of what makes this country special, the growth opportunities for Malaysia in this sector are substantial. With global markets fi nally emerging from a period of turmoil and recession, the economic landscape, particularly in Asia, offers encouraging signs for the year ahead. See the reports on Pages 11-13. Wherever your journey takes you in 2014, from all of us at BMCC, we wish all our members a successful year and we look forward to engaging with you in the weeks to come. BMCC 2014 Annual Sponsors & Partners BMCC PLATINUM SPONSORS: Executive Offi ce: 4th Floor, East Block, Wisma Selangor Dredging, 142B Jalan Ampang, GOLD SPONSORS: 50450 Kuala Lumpur. Tel: +60 3 2163 1784/2163 1786 Fax: +60 3 2163 1781 Email: [email protected] Web: www.bmcc.org.my PREFERRED AIRLINE PARTNER: Follow us on: BMCCMALAYSIA January-February 2014 11592_BMCC_Jan-Feb_2014.indd 5 1/24/14 4:51 PM The Chamber The British Malaysian Chamber of Commerce is the leading business networking organisation in Malaysia with 350 top member companies with an outreach of over 75,000 employees. Since 1963, the BMCC has been a catalyst in providing businesses in Malaysia with support, networking, knowledge exchange and bilateral trading assistance. We serve as a dynamic hub for enterprise to thrive and businesses to connect with each other, helping to promote and foster trade and investment between Britain and Malaysia. BMCC is part of British Chambers in South East Asia or BiSEA, enabling our members to enjoy similar Chamber beneÀ ts in seven other countries including Vietnam, Thailand, Brunei, Laos, Cambodia, Indonesia, and Singapore. BMCC Board of Directors: Patrons: YBhg Tun Musa Hitam HE Simon Featherstone, British High Commissioner Chairman: Dato’ Larry Gan, Catcha Media Bhd Deputy Chairman: Andrew Sill, The Royal Bank of Scotland Bhd Directors: Soo Kim Wai, Amcorp Properties Bhd Mark Burgess, Amicitia Sdn Bhd Bob Olivier, Aspac Executive Search Sdn Bhd David Ng, DHL Express Malaysia & Brunei Dato’ Justin Leong, Genting Bhd Datuk Seri Michael Yam, InvestKL Amanda Powell, KL Kudos Design Sdn Bhd Michael McIver, Plus Three Consultants Sdn Bhd Osman Morad, Standard Chartered Bank Malaysia Bhd Bill Addington, TechSol Sdn Bhd Datuk Peter Wentworth, OBE, Weir Minerals Malaysia Andrew Diamond, Yakimbi Sdn Bhd Ex-OfÀ cio: Gavin Anderson, British Council Tony Collingridge, OBE, UK Trade & Investment Dr Zainal Abidin Majid, Advisor To The Board BMCC Executive Offi ce Molly Jagpal: Executive Director Nik Tasha Nik Kamaruddin: General Manager Nabisa Kassim: SME Development Manager Stephanie Ho: Events Manager Deck Azwan: Accounts Executive BMCC Magazine: Editor: Amanda Powell Editorial Committee: • George Aveling • Marcus Osborne • Molly Jagpal • Nik Tasha Kamaruddin • Bill Addington Production: KL Kudos Design Sdn Bhd Printing: Tinggi Press Sdn Bhd Lot 6, Jalan Kuang Bulan, Taman Kepong, 52100 Kuala Lumpur. Berita BMCC is published bi-monthly for distribution to BMCC members and other organisations in the business community. The views expressed or implied herein are those of the authors or contributors and do not necessarily reÁ ect those of the Chamber. 4 January-February 2014 11592_BMCC_Jan-Feb_2014.indd 6 1/24/14 4:27 PM In This Issue Destinations That Deliver As the world fi nally shows signs of emerging from a prolonged and far-reaching recession, markets are competing hard for valuable business and leisure tourism dollars. We look at the criteria needed for destinations to deliver. Cover Story Turn to Page 15 to fi nd out more. ■ First Lines ................................................. 3 ■ Hot Happenings ........................................6 > BMCC 50th Anniversary Gala Dinner > BMCC Business Seminar with Addleshaw Goddard ■ Trade Talk ................................................... 8 > Britain In Malaysia: New Support Services For SMEs > UK Appoints New Minister of Trade ■ Special Report ......................................... 10 Shifting Gear? The Lowdown on Malaysia's New National Automotive Policy ■ Market View ............................................ 11 > Asia In 2014: Better Growth Sanjay Mathur, Royal Bank of Scotland > Rising East, Emerging West Global Research Report 2014 ■ Standard Chartered Bank Cover Story ............................................. 15 Travel & Tourism: Destinations That Deliver ■ Meet Our New Members ....................... 30 ■ News from Our Members ...................... 31 ■ Insights ..................................................... 35 Top Talent Trends For 2014 from Hays ■ On The Social Scene ................................ 36 Getting Festive January-February 2014 January-February 2014 5 11592_BMCC_Jan-Feb_2014.indd 7 1/25/14 8:29 AM Hot Happenings February Thurs 20th BMCC Pub Quiz Night Sid’s Pub Bangsar South March Thurs 6th BMCC 50th Anniversary Gala Dinner & Launching of Doubling Trade Initiative Guest Of Honour: YAB Dato’ Sri Najib Tun Razak, Diary Dates Prime Minister of Malaysia Hotel Majestic Kuala Lumpur See Opposite for Details 12th–16th ASEAN Furniture Show, The Décor Show & Hospitality 360° - Singapore See Page 28 for details Thurs 20th BMCC Seminar With Addleshaw Goddard Investing With Insight: The Power Of Attraction Mandarin Oriental Hotel Kuala Lumpur See Opposite for Details 25th-28th OTC Asia 2014 Kuala Lumpur Convention Centre Thurs 27th BMCC Members Networking Event The Roof 29th-30th Malaysia Formula 1 Grand Prix Sepang International Circuit www.sepangcircuit.com April Thurs 10th BMCC Pub Pool Night Page 2, Publika Sat 19th BMCC Fashion Series: Dressed To The Nines With Mimpi Kita Details to be advised May 13th-15th Asian Fashion Summit - Singapore See Page 29 for details 15th-16th Blueprint 2014 - Singapre See Page 29 for details Tues 22nd BMCC Members Networking The Beast - Intermark KL Follow us on Facebook and Twitter For More Event Details Data mining, commercial fraud, IT security breaches and personal identity theft. BMCC Magazine Risks to personnel, equipment and property, the threat of terrorism and soaring March-April Issue crime rates. All key issues in today’s business world. Protecting our assets has never been so critical. Does your company have the solutions to help protect Cover Theme: assets? Get in touch and let’s hear your story! We want to hear from you! Protecting Your World: Security & Safety Sponsorship and advertisement opportunities available! Deadline Imminent: Contact 03 2163 1784 or [email protected] 6 January-February 2014 11592_BMCC_Jan-Feb_2014.indd 8 1/25/14 8:32 AM Hot Happenings BMCC 50th Anniversary Gala Dinner & Launch of Doubling Trade Initiative Thursday 6th March 2014 Hotel Majestic Kuala Lumpur Guest of Honour: YAB Dato’ Sri Mohd Najib Tun Razak, Prime Minister of Malaysia Join us on this special occasion to mark TICKETS BMCC’s 50th Anniversary and the Launching Table of 10: of the Doubling Trade Initiative. Members: RM3,800 Non-Members: RM4,500 This prestigious event will bring together captains of industry and business leaders Don’t miss this one of to celebrate the very best in business a kind event! Contact achievement. Stephanie at the BMCC OfÀ ce for bookings. Our VVIP Guest of Honour, YAB
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