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4-1992

The Psychological Typologies and Leadership of First- Line Supervisors in a Large Automotive Company

James Joseph Conlen Western Michigan University

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Recommended Citation Conlen, James Joseph, "The Psychological Typologies and Leadership Behaviors of First-Line Supervisors in a Large Automotive Company" (1992). Dissertations. 1939. https://scholarworks.wmich.edu/dissertations/1939

This Dissertation-Open Access is brought to you for free and open access by the Graduate College at ScholarWorks at WMU. It has been accepted for inclusion in Dissertations by an authorized administrator of ScholarWorks at WMU. For more information, please contact [email protected]. THE PSYCHOLOGICAL TYPOLOGIES AND LEADERSHIP BEHAVIORS OF FIRST-LINE SUPERVISORS IN A LARGE AUTOMOTIVE COMPANY

by

James Joseph Conlen

A Dissertation Submitted to the Faculty of The Graduate College in partial fulfillm ent of the requirements for the Degree of Doctor of Department of Educational Leadership

Western Michigan University Kalamazoo, Michigan April 1992

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. THE PSYCHOLOGICAL TYPOLOGIES AND LEADERSHIP BEHAVIORS OF FIRST-LINE SUPERVISORS IN A LARGE AUTOMOTIVE COMPANY

James Joseph Conlen, Ed.D.

Western Michigan University, 1992

The purpose of this study was to examine the psychological

typologies and leadership behaviors related to participative manage­

ment of firs t-lin e supervisors in a plant of a large automotive com­

pany. The Myers-Briggs Type Indicator (MBTI, Myers & McCaulley,

1985) was used as a measure of psychological typologies. The Group

Environment Scale (GES, Moos, 1974) was used as a measure of leader­

ship behaviors. The population was 113 firs t-lin e supervisors;

complete data were obtained for 76 supervisors (67%).

Hypotheses were formulated upon the expectation that GES mean

scores would d iffer depending upon MBTI . Twelve

directional hypotheses were investigated using four MBTI functions--

sensing with thinking (ST), sensing with feeling (SF), intuition

with feeling (NF), and intuition with thinking (NT)—as the inde­

pendent variable; mean GES scores on the relationship dimension,

personal growth dimension, and system maintenance and system change

dimension were dependent variables.

The functions of the MBTI from this group of supervisors were

compared to the GES dimensions using chi square and a one-way analy­

sis of variance (ANOVA). Demographic data were also compared to the

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. MBTI and GES using a two-way analysis of variance, and no findings

were significant (£ = .01).

The firs t-lin e supervisors in this study were similar to other

comparable populations for which normative data on the MBTI are

available. The only major exception was the low number of NFs,

which represented 2.5% of the population rather than the expected

range of from 8% to 18%.

The mean scores for supervisors on the GES were comparable to

the normative data available on this instrument. Supervisors in this

population, based upon their of their leadership behav­

iors, were very similar to other leaders of groups.

The findings of this study do not support the existence of a

meaningful relationship between personality type and participative

leader behaviors. Despite these findings this relationship may

merit further investigation. A flaw in this study was the lack of

an adequate number of NFs to permit statistical analysis. Future

studies should control for this omission.

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The psychological typologies and leadership behaviors of first-line supervisors in a large automotive company

Conlen, James Joseph, Ed.D.

Western Michigan University, 1992

UMI 300 N. Zeeb Rd. Ann Arbor, MI 48106

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. DEDICATION

To my children: Michael, Kathryn, John, and Matthew.

James Joseph Conlen

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. TABLE OF CONTENTS

LIST OF TABLES ...... vi

LIST OF FIGURES ...... vii

CHAPTER

I. THE PROBLEM ...... 1

Introduction ...... 1

Need for the Study ...... 2

Purpose of the Study ...... 4

Delimitations ...... 5

Theoretical Framework ...... 6

Basic Assumptions ...... 6

Definitions ...... 7

Specific Hypotheses ...... 9

Statement of Procedures ...... 11

I I . REVIEW OF THE LITERATURE ...... 13

Organizational Leadership Theory ...... 13

Classical Organization Theory ...... 13

The Human Relations Movement, 1935-1950 ...... 14

The Organizational Movement, 1950-1975 .. 16

Human Resources Management, 1975-Present ...... 17

Participative Decision Making ...... 18

Concerns Regarding Participative Decision Making ...... 20

Participative Decision Making Within the Company ...... 20

ii

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CHAPTER

First-Line Supervisory Position ...... 23

Jungian Typology ...... 26

Attitudes: Extraversion and Introversion ...... 27

Perceptive Functions: Sensing (S) and Intuition (N) ...... 27

Judging Functions: Thinking (T) and Feeling (F) ...... 28

Dominant and Auxiliary Functions ...... 29

The Myers-Briggs Type Indicator ...... 29

History of the Myers-Briggs Type Indicator ...... 30

The Combination of Perception and Judgment ...... 33

Extraversion and Introversion (El) ...... 36

Validity of the MBTI ...... 37

R eliability of the MBTI ...... 38

Concerns for the MBTI ...... 40

Group Environment Scale ...... 40

Validity of the Group Environment Scale ...... 43

R eliability of the Group Environment Scale ...... 44

Group Environment Scale Concerns ...... 45

Using the GES to Measure Participative Leader Behaviors ...... 45

Relationship Dimension ...... 48

Personal Growth Dimension ...... 49

System Change Dimension ...... 50

n i

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CHAPTER

I I I . PROCEDURES ...... 53

Study Design ...... 53

Research Instruments ...... 53

General Procedures ...... 55

Pilot Study ...... 55

Sampling Subjects ...... 56

Data Collection Procedures ...... 57

Data Interpretation ...... 60

Development of Hypotheses ...... 62

Sensing With Thinking (ST) ...... 62

Sensing With Feeling (SF) ...... 64

Intuition With Feeling (NF) ...... 65

Intuition With Thinking (NT) ...... 67

IV. PRESENTATION AND ANALYSIS OF DATA ...... 69

Introduction ...... 69

Description of the Population and Instruments ...... 70

Presentation of Data ...... 74

Findings ...... 75

Summary ...... 80

V. DISCUSSION AND RECOMMENDATION ...... 81

Discussion ...... 82

Conclusions ...... 86

Recommendations ...... 87

IV

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Future Research ...... 87

APPENDICES ...... 90

A. Comparison of Instruments Measuring Personality Type and Organizational and Interpersonal Congruence ...... 91

B. Letters to Participants, Consent Forms, Personal Data Questionnaire, Script of Group Meetings, Outline of Group Meetings, and Follow-up Correspondence ...... 97

C. Confirmation Letter From Human Subjects Institutional Review Board and Permission Letters From Consulting Press ...... 105

D. The Location of the 16 Preferences and Contributions Made by Each Preference to Each Type ...... 109

E. MBTI Type Tables for Population and Comparison to Similar Groups ...... 112

BIBLIOGRAPHY ...... 118

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. LIST OF TABLES

1. Contributions Made by Each Preference to Each Type ...... 32

2. The Combinations of Perception and Judgment ...... 34

3. First-Line Supervisors' Results in Two Studies ...... 39

4. GES Subscales and Dimension Descriptions ...... 41

5. Using the GES to Measure Participative Management ...... 52

6. Analysis of Demographic Data From the MBTI, GES, and PDQ .. 71

7. Comparison of Study Distribution of MBTI Types Against General Population Expectations ...... 73

8. Number of Supervisors Categorized ST, SF, NF, and NT Scoring High or Low on the Relationship Dimension ...... 76

9. Number of Supervisors Categorized ST, SF, NF, and NT Scoring High or Low on the Personal Growth Dimension ...... 76

10. Number of Supervisors Categorized ST, SF, NF, and NT Scoring High or Low on the System Maintenance and System Change Dimension ...... 77

11. Comparison of MBTI Functions ST, SF, NF, and NT and GES Relationship Dimension Using ANOVA ...... 77

12. Comparison of MBTI Functions ST, SF, NF, and NT and GES Personal Growth Dimension Using ANOVA ...... 78

13. Comparison of MBTI Functions ST, SF, NF, and NT and GES System Maintenance and System Change Dimension Using ANOVA ...... 78

VI

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. LIST OF FIGURES

1. Standard Type Table Format ...... 31

2 . GES Dimensions, Subscales, and Questions for Each Subscale ...... 42

3. Data Gathering Chart ...... 58

4. Chi Square and One-Way Analysis of Variance of MBTI Functions and GES Dimensions ...... 61

vn

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. CHAPTER I

THE PROBLEM

Introduction

Participative management is a form of leadership behavior en­

couraged by many large industrial corporations. The movement from

an autocratic to a more participative leadership is being driven by

demands placed upon the company, the union, and the work force

caused by increased competition, the need for quality and productiv­

ity improvements, and new technology. Based upon the premise that

the environment of a work group has an impact upon the people within

the group (C. I. Barnard, 1938; Moos, 1974), the corporation being

studied in this research is making an effort to increase work moti­

vation through participation in the decision-making process.

Large industrial corporations are requiring supervisors to

change from autocratic leaders to participative leaders, and tensions

and d iffic u ltie s exist in making this change. One of the clearest

examples of these difficulties is the relationship of first-line

supervisors to the people above and below them (Klein, 1988). While

firs t-lin e supervisors are seen as an integral force in implementing

this new participative leadership, they are the group least con­

sulted when planning for the change (Roethlisberger, 1965). The

desired change in behavior on the part of firs t-lin e supervisors is

more than an operational rearrangement. Organizations need to

1

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understand that a behavioral change, for instance, from an auto­

cratic to a participative set of behaviors, involves the super­

visor's personality, attitudes, and values, and that such change is

a function of an 's personality related primarily to moti­

vation and the environment (C. I. Barnard, 1938; Lewin, 1935).

Need for the Study

Do certain personality types have more success in creating par­

ticipative leadership environments? First-lin e supervisory work has

generally been performed by , the majority of whom were

of sensing thinking (ST) types (Myers & McCaulley, 1985). If the

new role of the supervisor is to be the leader of a participative

type work group, rather than an orders-from-the-top-down work group,

then more intuitive feeling (NF) type behaviors are needed, since

NFs are generally the most participative leaders (Myers & Myers,

1980).

The corporation in this research has set up a participative

environment which attempts to maximize particular behaviors,, based

on the premise that the social environment of a work group has an

impact upon the individuals within it (C. I. Barnard, 1938; Lewin,

1935; Moos, 1974). L ittle , if any, research has been done on the

f i t between the personality type of firs t-lin e supervisors and the

behaviors needed by them to successfully implement participative

leadership. The plant in this study is a part of a large industrial

corporation which manufactures engines. The population was 113

firs t-lin e supervisors who directly supervised hourly employees.

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Seventy-six supervisors completed all aspects of the study.

There are three constructs associated with participative leader

behaviors: membership in a work group, group autonomy in making

decisions, and goal setting by the group (Hinckley, 1985; Kanter,

1983; Sashkin, 1982). These constructs are comparable to the three

dimensions of the Group Environment Scale (GES) as described by Moos

(1974): membership in the work group (relationship dimension),

group autonomy (personal growth dimension), and participation in

goal setting (system maintenance and system change dimension). (See

Chapter I I , page 48.) Thus, based upon the accepted definition of

the GES subscales, each of the three dimensions relates to the con­

cept of participative leader behaviors associated with each of the

constructs: membership within the work group, group autonomy, or

group goal setting (see Chapter I I ) . The developer. Moos (1990),

supported the interpretation of this instrument as a measure of

participative leader behaviors. Moos (1990) stated: "By conceptu­

alizing participative management as involving the three dimensions

of the GES measured by the subscales, the GES measures participative

leader behaviors."

The results from this study should be generalizable to other

populations of supervisors and task oriented leaders. They may also

provide a model for studying other plants or work groups. This

information may be helpful to the company in planning for future

training programs, planning for implementation of the participative

change process, and may be helpful in selecting personnel for teams

to implement the desired change.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Purpose of the Study

According to normal type development concepts, each has

a preferred way of taking in information (perception): either sens­

ing (S) or intuition (N), and a preferred mode of decision making

(judgment), either thinking (T) or feeling (F) (Jung, 1923/1971).

Collectively these four mental processes are referred to as the

"functions." The concept of psychological type, developed by Jung

and refined by Myers and Briggs, connotes a dynamic rather than a

static condition (McCaulley, 1981). With the proper reinforcement

each psychological type develops increasing skill and satisfaction

governed primarily by using the preferred function. An inability to

use the preferred function results in a primitive or undifferenti­

ated personality (Jung, 1923/1971). Many destructive conflicts

arise when an individual who prefers one set of functions is regu­

larly using opposite kinds of perception and judgment. This con­

f lic t can extend to a job when the worker's natural preference for

perception and judgment is thwarted (Myers & Myers, 1980).

The confusion about and lack of support for participative man­

agement by supervisors may be caused in part by the assumption that

participative leader behaviors require a different combination of

personality functions than some supervisors prefer to exhibit. When

these supervisors use a combination of the perception and judgment

functions other than their preferred choice, conflicts may result.

This conflict in the use of preferred functions may cause serious

problems for such supervisors (Myers & Myers, 1980).

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The conceptual hypothesis of this study is that there is a

relationship between personality type and leadership behaviors re­

lated to participative management. This study examined a set of

research questions regarding this relationship. These questions

were formulated into 12 hypotheses, as stated in the specific hy­

potheses section, describing the relationship between the Myers-

Briggs Type Indicator (MBTI, Myers & McCaulley, 1985) types and the

GES scores of auto plant supervisors.

Del imitations

The following limitations of this study need to be kept in

: First, the size of the sample used was 76 (67%) from a total

population of 113 (all the firs t-lin e supervisors in one automotive

p lant).

Second, all participants were volunteers, rather than randomly

identified. Volunteers are different from nonvolunteers, which may

compromise the interpretation and generalizabi1ity of results (Isaac

& Michael, 1985).

Third, as with all correlational studies, there is no expecta­

tion nor interpretation of causation to be made.

Fourth, this study is limited to studying the relationship

between personality type and participative leadership behaviors.

There is no intent to study outcomes, such as productivity, quality,

p ro fita b ility , or attendance.

Fifth, some intervening variables, such as layoffs, overtime,

plant closings, and retirements, could not be controlled for and may

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. have influenced the firs t-lin e supervisors' responses on the MBTI

and GES by creating negative feelings or influences.

Sixth, each of the instruments, the MBTI and the GES, is -

reporting and contains some measurement error. Neither instrument

is representative of an exacting ; and as a consequence, only

results significant at the .01 level were considered.

Theoretical Framework

Basic Assumptions

In order to understand the basis upon which this study was

undertaken, the following assumptions must be kept in mind: First,

participative leadership encourages supportive relationships, group

decision making, and high performance goals (Likert, 1967), which

may help groups in complying with and implementing the decisions

made by the group (Lewin, 1948).

Second, differences in personality make some individuals fit

better in groups that require responsibility for and active involve­

ment in the decision-making process (Vroom, 1964). Productive

organizations are cooperative and dependent upon developing shared

goals between the organization and the people in the organization

(C. I. Barnard, 1938).

Third, the GES (Moos, 1974) was chosen as a measure of leader­

ship behaviors related to participative management because the

descriptions of the 10 subscales closely approximate the constructs

of leader behavior as related to the definition of participative

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. management described by Hinckley (1985), Kanter (1983), and Sashkin

(1984). The GES was chosen because this instrument has acceptable

re lia b ility and was the best one of those reviewed on several com­

parisons (see Appendix A).

Fourth, the Myers-Briggs Type Indicator (MBTI) is one of the

most, widely used indicators of personality type and is a valid and

reliable measure of this variable (Myers & McCaulley, 1985), The

study of personality preference is d iffic u lt and very expensive, yet

organizations are increasingly interested in personality type as

evidenced by the increased use of personality instruments in busi­

ness and industry (Moore, 1987).

Definitions

The following terms are essential to understanding this re­

search and are thus defined:

Psychological typologies are those as originally identified in

1923 by Jung (1923/1971). Jung theorized that random variations in

behavior caused by certain basic differences in mental functioning

are orderly and consistent (Myers, 1962a). For purposes of this

study these typologies are operationalized by the four functions of

the Myers-Briggs Type Indicator (MBTI):

1. Sensing with thinking (ST).

2. Sensing with feeling (SF).

3. Intuition with feeling (NF).

4. Intuition with thinking (NT).

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Participation leadership behaviors are those leadership behav­

iors through which all participants involved in a work situation or

product decision have equal opportunity to provide information and

input into the decision (Hinckley, 1985; Kanter, 1983; Likert, 1967;

McGregor, 1960; Sashkin, 1982). For purposes of this study these

behaviors are operationalized by the three dimensions from the Group

Environment Scale (GES, Moos, 1986).

Myers-Briggs Type Indicator (MBTI) was developed by Myers and

Briggs in the 1940s (Myers, 1962b) as a method to identify Jungian

typology. The identifies 16 typologies grouped by 4 functions:

1. Sensing with thinking (ST).

2. Sensing with feeling (SF).

3. Intuition with feeling (NF).

4. Intuition with thinking (NT).

The MBTI is a paper and pencil instrument that utilizes multi­

ple choice responses. (See Chapter I I , pages 30 and 31.)

Group Environment Scale (GES) is one of nine social climate

scales developed by Moos (1974). The scale is composed of 10 sub­

scales that measure the social environmental characteristics or

behaviors of task oriented groups (Moos, 1974). These subscales are

grouped by three dimensions:

1. The relationship dimension.

2. The personal growth dimension.

3. The system maintenance dimension.

The GES is a paper and pencil instrument that utilizes a true-

false response format. (See Chapter I I , page 41.)

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Personal Data Questionnaire (PDQ) was developed to gather demo­

graphic information. This form is located in Appendix B.

Specific Hypotheses

As stated earlier the conceptual hypothesis is that there is a

relationship between the personality type functions, as identified

by the MBTI, and participation leadership behaviors, as identified

by the GES. The general study hypotheses were:

1. There is a difference between the MBTI functions sensing

with thinking (ST), sensing with feeling (SF), intuition with feel­

ing (NF), and intuition with thinking (NT) and the mean score on the

relationship dimension of the GES.

2. There is a difference between the MBTI functions sensing

with thinking (ST), sensing with feeling (SF), intuition with fe e l­

ing (NF), and intuition with thinking (NT) and the mean score on the

personal growth dimension of the GES.

3. There is a difference between the MBTI functions sensing

with thinking (ST), sensing with feeling (SF), intuition with feel­

ing (NF), and intuition with thinking (NT) and the mean score on the

system maintenance and system change dimension of the GES.

To determine whether there were differences between the four

MBTI functions and the GES dimension, chi-square (x^) and analysis

of variance (ANOVA) tests were used.

1. STs, SFs, NFs, and NTs were compared to the mean score on

the relationship dimension of the GES.

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2. STs, SFs, NFs, and NTs were compared to the mean score on

the personal growth dimension of the GES.

3. STs, SFs, NFs, and NTs were compared to the mean score on

the system maintenance and system change dimension of the GES.

The relationships between MBTI and GES scores were further ana­

lyzed using analysis of variance (ANOVA). The specific expecta­

tions regarding the hypotheses were:

1. Those individuals classified as sensing with thinking (ST)

on the MBTI would have a low score on the relationship dimension of

the GES.

2. Those individuals classified as sensing with thinking (ST)

on the MBTI would have a low score on the personal growth dimension

of the GES.

3. Those individuals classified as sensing with thinking (ST)

on the MBTI would have a low score on the system maintenance and

system change dimension of the GES.

4. Those individuals classified as sensing with feeling (SF)

on the MBTI would have a high score on the relationship dimension of

the GES.

5. Those individuals classified as sensing with feeling (SF)

on the MBTI would have a high score on the personal growth dimension

of the GES.

6. Those individuals classified as sensing with feeling (SF)

on the MBTI would have a low score on the system maintenance and

system change dimension of the GES.

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7. Those individuals classified as intuitive with feeling

(NF) on the MBTI would have a high score on the relationship dimen­

sion of the GES.

8. Those individuals classified as intuitive with feeling

(NF) on the MBTI would have a high score on the personal growth di­

mension of the GES.

9. Those individuals classified as intuitive with feeling

(NF) on the MBTI would have a high score on the system maintenance

and system change dimension of the GES.

10. Those individuals classified as intuitive with thinking

(NT) on the MBTI would have a low score on the relationship dimen­

sion of the GES.

11. Those individuals classified as intuitive with thinking

(NT) on the MBTI would have a low score on the personal growth di­

mension of the GES.

12. Those individuals classified as intuitive with thinking

(NT) on the MBTI would have a high score on the system maintenance

and system change dimension of the GES.

All expectations regarding the hypotheses are stated in direc­

tional terms. A complete discussion of the rationale supporting

these linkages is included in Chapter I I I .

Statement of Procedures

The study was conducted with firs t-lin e supervisors from an

engine plant of a large automotive corporation. All participants

were administered the MBTI, PDQ, and the GES. The total population

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was 113 supervisors, of whom 76 participated in all aspects of the

study. Results of these instruments were analyzed using the chi-

square and analysis of variance (ANOVA) statistics. Each of the

three general hypotheses was tested separately, with conclusions and

recommendations identified. The directional hypotheses are also

reported on in Chapter IV.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. CHAPTER II

REVIEW OF THE LITERATURE

The purpose of this study is to investigate the relationship

between the Myers-Briggs Type Indicator (MBTI) and the participative

management behaviors of firs t-lin e supervisors as measured by the

Group Environment Scale (GES), In this chapter a review of related

literature is presented. The chapter is divided into the following:

(a) organizational leadership theory, (b) participative decision

making, (c) firs t-lin e supervisory position, (d) Jungian typology,

(e) the Myers-Briggs Type Indicator, and (f) the Group Environment

Scale.

Organizational Leadership Theory

Organizational theory is divided into four segments (Owens,

1987). They are: (1) classical organizational leadership theory

movement (1910-1935), (2) human relations movement (1935-1950), (3)

organizational behavior movement (1950-1975), and (4) human resources

management (1975-1987).

Classical Organization Theory

Classical management theorists dominated the early 1900s and

proposed theories such as scientific management (Taylor, 1911) of

bureaucratic organization (Weber, 1947) and administrative management

13

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(Fayol, 1929; Urwick, 1940). These theorists favored achieving or­

ganization efficiency by dividing tasks into specialized roles, de­

vising explicit work rules, and establishing a hierarchy with many

controls that ensured compliance with rules and procedures. The

following set of organizing principles demonstrate the general view­

point of classical theorists (Wexley & Yukl, 1984): (a) labor

divided into functional areas, (b) clearly defined jobs, (c) clear

chain of command, (d) unity of direction, (e) managers have narrow

span of control, and (f) manager has authority to fu lfill responsi­

b ility .

Classical theories proved to be successful because there was an

abundance of workers and the system provided an excellent opportunity

for workers to exchange one valued thing for another (Burns, 1978).

The strategy was to decrease the discretion of low level jobs while

increasing the control of a small number of supervisors (Immerwahr &

Yankelovich, 1984).

The Human Relations Movement, 1935-1950

Organization theories relating to the human relations movement

began with Hawthorne's (cited in McGregor, 1960) studies done at

Westinghouse in the 1920s and 1930s, These studies were formulated

in response to the classical theories. The movement stressed real

concern for the mental health and welfare of people. The human rela­

tions movement encouraged management to involve workers in planning,

organizing, and controlling their own work.

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Informal work groups within organizations influence the behavior

of individuals (Homans, 1950). When the groups identified with the

goals of management, productivity increased. When the groups decided

that their own goals were in opposition to those of management, pro­

ductivity remained low or possibly decreased even further (Mayo,

1933). Satisfaction for group members within a work group is not

solely the consequence of economic reward and/or physical comfort.

Satisfaction is improved by a cohesive and emotionally supportive

work group (Mayo, 1933). Groups within an organization are the car­

riers of values and beliefs, and workers seek to meet their need for

a ffilia tio n and esteem through these groups. Because people

their memberships in work groups, such groups have a powerful affect

upon behavior (Schachter, 1959). Schachter found that people seek

a ffilia tio n because they wish to have their beliefs confirmed. Peo­

ple with similar beliefs tend to seek each other out. This need for

a ffilia tio n is especially strong if a value or need has been shat­

tered or denied.

Likert (1967) based his System 1-4 theory upon survey research

conducted during the 1950s to discover what causes managers to be

effective or ineffective. He concluded that effective and ineffec­

tive managers demonstrated marked difference and behavior patterns in

leadership, communication, decision making, goal setting, and con­

tro l. Leaders who used behavior patterns designed to develop co­

hesive groups with high performance goals were most effective.

Application of the principles of the classical organization

theorists lead to a System 1 or 2 organization. Application of the

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human relations organizational principles lead to a System 3 or 4

organization. Research showed that the most effective organizations

were System 4 (Likert, 1967). Under the concepts of the human rela­

tions movement organizations exercise control through the socializa­

tion of participants to the values of the organization (Owens, 1987).

The Organizational Behavior Movement, 1950-1975

The field of research was broadened to define and explain the

role of the organizational behaviorist as a part of the human rela­

tions movement (Owens, 1987). The organizational behavior movement

developed because of the work of several prominent theorists who were

concerned with the behavior of the total organization. This movement

was grounded in the laboratory method developed through sensitivity

training and T-groups (Wexley & Yukl, 1984).

Several contributions made by organizational theorists enhanced

the understanding of the total organization. C. I. Barnard (1938)

illustrated the importance of the leader understanding the relation­

ship between the formal and informal organizational structure.

Another work (Roethlisberger & Dickson, 1939) examined the interac­

tion between the formal organizational structure and the informal

social structure represented by the relationship between workers.

Simon (1947) emphasized the importance of the administrator under­

standing human behavior in the making of a decision. The emphasis

shifted from s tric tly humanistic theories to a more intense study of

the behavioral concepts that influenced work .

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Behavioral change within groups is a function of a person's

personality related primarily to motivation or needs and the situa­

tion or environment surrounding the person (Lewin, 1935). According

to Lewin, the environment is a field force that pushes and pulls on

the person and the situation. If the needs of the person are known

and the situation valence either positive or negative is known, be­

havior can be predicted. Change, according to Lewin, is much easier

to direct at the group level than at an individual level.

All organizations are characterized by their culture, which is a

powerful tool in creating effective organizations (Owens, 1987).

Efficient organizations provide individuals with incentives to join

and maintain membership within a group. Effective organizations link

the successful use of participation to the fulfillm ent of organiza­

tional purpose (C. I. Barnard, 1938).

The research on participative leadership and decision making has

had an impact on the organizational development within our .

Lewin's (1935) research on change is the building block for change

within groups. His ideas on change have had a greater impact on

organization development, both direct and indirect, than any other

person's (Burke, 1982). Lewin was interested in studying autocratic

versus democratic behaviors within groups (Marrow, 1969) and his work

led to the use of survey research to study change within groups.

Human Resources Management, 1975-Present

This movement has the middle-range theories of Weick (cited in

Owens, 1987) as its base. The movement emerges from a broad range of

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research from both business and Industry as well as from the educa­

tion fie ld . While no single explanation has been devised to explain

organizational behavior, uncertainty and change have emerged as the

fundamental problems facing organizations (Thompson, 1967).

Successful organizations learn to accept change that goes with

uncertainty. Thompson (1967) envisioned organizations as having a

"technical core" where the actual work of the organization is per­

formed. The technical core of the business is the main product or

service provided by the organization. In addition, the work force is

interdependent and organized into boundary spanning units whose main

goal is to protect and influence the external environment of the

technical core.

Organizations that strive to change behavior or attitude of

individuals without changing the same behavior in the group may

cause the group to impose sanctions upon the individual (Lewin,

1951). This person may be alienated from the group or to ta lly re­

jected by the group (Homans, 1950; Schachter, 1959).

Participative Decision Making

Participative decision making is a method for making decisions.

This method stresses the importance of all participants involved in a

work situation or product decision, to have equal a b ility to provide

information and input into that decision (Kanter, 1983). Participa­

tive management involves all members of the work group in planning

and control of their own activities (Sashkin, 1982). Participation

is a process that is interactive, and true participation requires

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that individuals join in with others to form a group in pooling their

knowledge to reach conclusions (Hinckley, 1985). To achieve the best

decisions, both McGregor (1960) and Likert (1967) suggested similar

ideas: the principles of supportive relationships, group decision

making, and high performance goals. These constructs are all in­

volved with the successful use of participative management.

The use of participation can increase the commitment of the sub­

ordinate to achieve goals and to successfully implement group deci­

sions (Lewin, 1948). This approach can also be used to encourage

compliance within groups (Homans, 1950; Schachter, 1959). When a

person is allowed to participate in determining a goal, he or she is

more lik e ly to create his or her own forces toward accomplishing the

goal than where the goal is determined and imposed by others. Gener­

ally, when goals are imposed upon a person, the one who imposed the

goals must exert continuous influence; otherwise other forces not

associated with goal accomplished will influence the behavior (Lewin,

1948).

A review of 110 studies from 1969 to 1980 indicated that in 90%

of the cases specific challenging goals led to higher performance

(Locke et a l., 1981). Studies done by Coch and French (1948) and

Jewell and Reitz (1981) support the belief that people will accept

decisions more readily that they helped to make rather than those

imposed upon them. This factor helps to explain the generally posi­

tive consequences of participative decision making.

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Concerns Regarding Participative Decision Making

The determination of a single best leadership type for a person

or situation is not possible. As a rule those organizations that

perform routine work may fare better with a classical approach to

decision making. Those organizations that must respond to uncer­

tainty and change can effectively use the concepts of participation

in the decision-making process (Owens, 1987).

One of the major components of work motivation is distinguishing

between the motivation to simply participate in a decision and the

motivation to perform effectively in making decisions as a part of a

team (C. I. Barnard, 1938; Vroom, 1964). Barnard theorized that

productive organizations are cooperative systems that are able to

develop a congruence between the organization and the individual.

Barnard advocated that individuals develop cooperative, participative

skills through education and . These skills are termed

empowerment and are knowledge based (Kelley, 1988).

Furthermore, personality differences among people make some f i t

better than others in groups requiring responsibility and active

involvement in groups that participate in decisions (Vroom, 1964).

This fact is c ritical to the hypothesis being tested.

Participative Decision Making Within the Company

A movement towards participative management in the subject com­

pany began during the mid 1940s and was initiated by the president

and chairman of the company. As far back as the 1920s, he advocated

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making decisions through committee. These committees would be com­

prised of individuals with a vested interest in the decision. Sev­

eral examples are cited in his autobiography, one being the decision

to create a finance committee and another being the establishment of

a purchasing committee. Each of these committees would coordinate

the policies concerning the decision making for their respective

department. The president also established the company's employee

research section which initiated research on employee attitudes.

This development would later become known as the Quality of Work Life

(QWL) movement.

Quality of Work Life Movement Within the Subject Company

The actual QWL movement within the subject company was initiated

by the president to change the relationship between the company and

all employees. He developed a working relationship with Rensis

Likert from the University of Michigan's Institute for Social

Research, and Likert was instrumental in the preliminary planning for

the QWL movement. The original purpose of the QWL effort was to

enhance the work life of all employees and to drive decision making

down to the lowest level (Senior Executive, 1989).

In the early 1970s the company o ffic ia lly agreed with the union

to the concepts inherent in a more participative culture. The

union's and the company's quality of work life program is one of the

earliest industrial efforts to change the culture of an organization.

As early as the late 1960s, a top o ffic ia l of the union, who was head

of the union's department assigned to the subject company, began to

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have meetings to prepare workers to become equal partners with the

company in the decision-making process.

The ideas generated in the QWL movement led to the concept of

jointness within the union and the company. In 1986 this relation­

ship was cemented with the joint opening of the Human Resource Center

(HRC). This center jo in tly administers programs for all union repre­

sented company workers.

Since the HRC is a negotiated issue, there are no guaranteed

provisions for management participation in programs that are de­

veloped at the center. Consequently, union members have had far

greater exposure to and training in the theoretical constructs of

participative decision making and have developed a knowledge base to

shift the balance of power from the supervisor to the worker (Senior

Executive, 1989).

The 1973 agreement shifted the emphasis of the QWL movement from

all employees, including supervisors, and focused the efforts of the

QWL movement on the hourly work force. This decision created uncer­

tainty for all mid-level managers and specifically for first-line

supervisors, since they react daily with the hourly work force.

While there is a recognition of the needs of the firs t-lin e super­

visors in relation to using participative management, l it t l e has been

done to correct the inequity (Senior Executive, 1989).

Group Efforts at Participative Management

During the spring and summer of 1986 the senior staff of one of

the car groups met to discuss what participative management means to

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the group and how to best practice this concept. The concepts and

model chosen were a normative theory (Vroom & Yetton, 1973). Leaders

will choose a leadership behavior based upon the followers' ab ility

and willingness to participate in the decision. Leaders will develop

a wide range of leader behaviors from autocratic to participative and

will chose the best one based upon the situation (Mersey & Blanchard,

1982; Vroom & Yetton, 1973). As a consequence of the meeting the

senior staff adopted the following mission statement relating to

participative management, quality of work life , and strategic manage­

ment.

The . . . group has recognized that it must manage its business strategically if it is to remain competitive in the long run. A key element in accomplishing this is to develop a participative style of management which strength­ ens the . . . group's ab ility to reach its goals by tapping the total human resource and, as a result, improves its quality, productivity, and quality of work life.

The above statement is based on a fundamental belief that when people are working toward a clear direction, are involved in the process, and are experiencing success, the goals of both the business and the employee are achieved. This, in turn, encourages a higher quality of participative management.

In essence, the route to effective management is strategy coupled with appropriate involvement of people who create and integrate new ideas into successful business ventures. (Confidential Memo, Subject Company, 1986, un­ numbered pages)

First-Line Supervisory Position

The need for fir s t line supervisors developed in response to the

classical theorists' need to control the production line (Immerwahr &

Yankelovich, 1984). The job of the firs t-lin e supervisors at the

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subject company was to supervise the people on the line and they

developed into the technical experts that kept the line running.

The responsibilities of firs t-lin e supervisors in this specific

setting were studied by Hennig and Jardim (1978). While they re­

ported that each plant had its own priorities, climate, and style,

they identified eight general responsibilities that were common

across the many different plants: (1) enough people to start the

line going, (2) training the people on the line, (3) making sure the

people on the line can do the job, (4) supplying the necessary tools

and materials, (5) monitor the quality level, (6) control costs, (7)

control grievances, and (8) making sure their section is not respon­

sible for stopping the line.

The job of the firs t-lin e supervisor has always been a d iffic u lt

one. This d iffic u lty is compounded today by the changes that are

taking place in the relationship between the hourly worker and the

firs t-lin e supervisor (Senior Executive, 1989). Prior to the devel­

opment of the QWL, the firs t-lin e supervisors knew their role--

closely supervise the line. As the QWL movement expanded, the fir s t-

line supervisory role changed. The role became less day-to-day close

supervision of the assembly line and moved towards the idea of the

supervisor becoming the "linking pin" between higher management and

the hourly worker (Likert, 1967).

In 1941 a group of firs t-lin e supervisors at a large automotive

corporation formed an association called the Foreman's Association of

America (FAA). The purpose of the FAA was to improve pay and job

security while increasing the status of firs t-lin e supervisors

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(Schlesinger & Klein, 1987). Prior to 1947 private sector managers,

including firs t-lin e supervisors, had the right to bargain collec­

tively with their employer. Due to concerns with managers bargaining

for themselves, the Taft-Hartley Act of 1947 under the National Labor

Relations Act (NLRA, cited in Schlesinger & Klein, 1987) eliminated

management's obligation to bargain with managers.

Work in America Institute (1989) noted that while employee in­

volvement programs continue to expand, very few have adequately

addressed the role of the supervisors. While supervisors believe

that the QWL movement, participation, or employee involvement is good

for the company (72%) and good for the employee (60%), less than a

third (31%) view participation as beneficial to supervisors (Klein,

1984). Supervisors, in general, were more dissatisfied with partic­

ipative systems than were employees above or below them (Walton &

Schlesinger, 1979).

Supervisors were expected to push their duties down to the work

team and disappear (Walton & Schlesinger, 1979). Technology has also

threatened the firs t-lin e supervisor (Hall, 1986). While many

threats exist, the position responsibility continues to exist and

thrive even though the t it l e may have changed (Klein, 1985;

Schlesinger, 1982). While the position continues to exist, the span

of control has changed. From 1940 to 1970 the worker-to-supervisor

ratio decreased and beginning in the late 1970s and continuing into

the 1980s the trend reversed its e lf (Edwards, 1979). Companies began

to cut workers and managers to remain competitive (Klein, 1985). The

decrease in the managerial work force due to competitive factors has

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been accelerated by participative programs and by new technologies

(H ill & Kerr, 1984; H ill, Kerr, & Broedling, 1986).

Supervisors have been le ft out of the decision-making process

and view participation as a threat (Senior Executive, 1989). Some

explanations have surfaced for nonsupport by supervisors of p artic i­

pative systems: (a) Supervisors are told to participate; (b) the

problem of upper management being paternalistic; and (c) the ques­

tion, Is participation voluntary for supervisors? (Kanter, 1983).

Jungian Typology

The type theories of Jung were developed in the 1920s to explain

human personality. Jung fir s t published the theory of psychological

type in 1921. In 1923, the studies were translated from German into

English by Baynes. Jung theorized that random variations in behavior

caused by certain basic differences in mental functioning are orderly

and consistent (Myers, 1962a). Jung (1923/1971) identified a number

of typologies that described a person's basic psychological pro­

cesses. These processes or differences merge into patterns that

determine an individual personality type. Type theory is based upon

the theory that all people use four basic mental functions which are

represented by the letter S for sensing, N for intuition, T for

thinking, and F for feeling. Type theory stands as one of Jung's

most important contributions (Brawer & Spiegelman, 1964; McCaulley,

1978; Richek & Brown, 1968). A person has a preference and definite

attitude when using each function (Jung, 1923/1971). The individual

personality grows from specializing in preferred traits associated

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with type. All individuals develop a preference for type. Type is

not static but dynamic and allows for continued growth and develop­

ment throughout life (McCaulley, 1977).

Attitudes: Extraversion and Introversion

Jung described two different but complementary attitudes toward

the outer world, extraversion and introversion. All humans share

these two attitudes and use both, but each person prefers one over

the other. Extraverts (E) choose people as a source of energy and

need to socialize. Extraverts charge up by being with people. In­

troverts (I) prefer solitude and receive energy from being alone.

Introverts charge their batteries with quiet time. Extraverts (E)

are motivated by the outside world and make up about 65% of the popu­

lation. Introverts ( I) focus their perception and judgment upon the

inner world of ideas and constitute 35% of the population (Keirsey &

Bates, 1984).

Perceptive Functions: Sensing (S) and Intuition (N)

Sensing and intuition are the two dichotomous modes of percep­

tion. Perception involves all the ways of becoming aware of the

environment (Myers & McCaulley, 1985). In the perceptive function

sensing (S) is the term used for perceiving the observable with the

use of the five senses. In this mode the person is primarily inter­

ested in the present, immediate experience. Sensing people are de­

scribed as realists who tie facts together in a systematic fashion

and test each new fact for relevance. Sensing individuals have acute

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powers of , are orientated toward the present, and have

great memory for details. Intuition (N) is the term used for the

perceiving of possibilities, relationships, and meanings by the use

of insight. Jung (1923/1971) characterized this phenomenon on per­

ception by way of the unconscious, that is, intuition can best be

described as a "hunch" and permits individuals to perceive events or

relationships beyond what is visible to their senses. The intuitive

pursues possibilities and is an imaginative and creative person.

Jung stated "the certainty of intuition rests equally on a definite

state of psychic 'alertness' of whose origin the subject is uncon­

scious" (p. 453).

Judging Functions: Thinking (I) and Feeling (F)

Judgment involves all the ways of coming to conclusions about

what has been perceived (Myers & McCaulley, 1985). Jung (1923/1971)

termed the opposite ways of deciding what to do about what you have

perceived as thinking (T) or feeling (F). When using T logical,

impersonal decisions w ill be reached based upon cause and effect.

When using F a person uses their values or group values to make deci­

sions .

While the importance of the judgment and perception functions

are clearly stated throughout much of Jung's work, the team of Myers

and Briggs made them exp licit. The development of the JP index along

with the El index clarify which of the two preferred functions is

dominant and which is auxiliary.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 29

Dominant and Auxiliary Functions

The theory of type holds that the four mental processes, S, N,

I , and F, are used regularly yet one process becomes better de­

veloped. This function becomes the dominant function. The dominant

function provides consistency to the personality and the auxiliary

provides balance. The idea of a dominant process controlling the

other process and shaping the personality was empirically noted by

Jung and, along with extraversion-introversion preference, became the

basis of his work on (Myers, 1962a).

Myers (1962a) stressed that the auxiliary function must be d if­

ferent, but not opposed to the dominant function. If the dominant

function is a perceptive function then the judgment function must be

the auxiliary, or balancing, function. Furthermore, each type uses

the dominant function in their preferred attitude. Introverts typi­

cally hide their dominant function and show their auxiliary function.

Extraverts show their dominant function since they operate in the

outer world.

The Myers-Briggs Type Indicator

The purpose of the Myers-Briggs Type Indicator (MBTI) is to

measure the personality type and theoretical constructs of Jung

(Myers, 1962a). There are four separate indices: extraversion or

introversion (El), sensing or intuition (SN), thinking or feeling

(TF), and judging or perception (JP), which under Jungian theory form

an individual's personality. The purpose of the MBTI is to determine

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the direction and strength that each individual professes on the

four indices. The four indices are designed to determine a pre­

ferred choice between opposites. Further, the choice on each of the

indices is independent of the choice on any of the other three in­

dices. As a consequence, 16 possible types may form from the four

indices. The typology is represented by a four-letter code forming

the preferences (e.g ., ENFJ or ISTP, see Figure 1) and postulates

specific relationships among the processes and attitudes. For each

type, one process is the dominant and one is the auxiliary. Each

person uses this process with a specific attitude, either extraver­

sion (E) or introversion ( I) . Each preference makes a specific

contribution to type (see Table 1).

History of the Myers-Briggs Type Indicator

The MBTI is a self-administered, self-reporting paper and pen­

c il instrument developed by Katherine Briggs and her daughter,

Isabel Myers. As early as 1915, Briggs began her study of individ­

ual differences through the use of biographies. When she read

Jung's work and found that his views were similar to her own, yet

far more complete, she began an intense investigation of Jungian

typology. From 1923 to the start of World War I I , Briggs taught the

theory to her daughter, Isabel Briggs-Myers. Briggs and Myers con­

tinued to study Jung's work and observed the behavior of people in

relation to type theory. Many of their early subjects were family

members and friends of the family. When the United States entered

World War I I , Myers increased her efforts to develop an indicator in

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THE LOCATION OF THE 15 PREFERENCE TYPES ON THE TYPE TABLE

ISTJ ISFJ INFJ INTI

ISTP ISFP INF P INTP

ESTP ESFP ENFP E MTP

ESTJ ESFJ ENFJ ENTJ

EXTRAVERSION-INTROVERSION SENSING-INTUITION 1 E

THINKIN6-FEELING JUDGMENT-PERCEPTION

T F T

Figure 1. Standard Type Table Format.

Source: From Manual: A Guide to the Development and Use of the Myers-Briggs Type Indicator (Figure 4.1. p. 31) bv I. B. Myers and M. H. McCaulley, 1985, Palo Alto, CA: Consulting Press. Reproduced by special permission of the publisher. Consulting Psychologists Press, Inc., Palo Alto, CA. Further reproduction is prohibited without the publisher's consent.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 32

Table 1

Contributions Made by Each Preference to Each Type

Sensing Typos Intuitive Types With Thinking Wrth Feeling Wrth Feeling Wrth Thinking

ISTJ ISFJ INFJ INTJ I 1 Depth of concentration 1 Depth of concentration 1 Depth of concentration 1 Depth of concentration S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilities f T and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis J Organization J Organization J Organization J Organization I

ISTP ISFP INFP INTP I 1 Depth of concentration 1 Depth of concentration 1 Depth of concentration 1 Depth of concentration I S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilities T Logic and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis

P Adaptability P Adaptability P Adaptability P Adaptability

«} ESTP ESFP ENFP ENTP I E Breadth of interests E Breadth of Interests E Breadth of interests E Breadth of interests S Reliance on facts S Reliance on facts N Grasp of possibilitiss N Grasp of possibilities I T Logic and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis P Adaptability P Adaptability P Adaptability P Adaptabinty I ESTJ ESFJ ENFJ ENTJ I E Breadth of interests E Breadth of Interests E Breadth of interests E Breadth of Interests S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilities I T Logic and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis J Organization J Organization J Organization J Organization

Note: From Manual: A Guide to the Development and Use of the Myers-Briggs Type Indicator (Table 4.1, p. 32} by I. B. Myers and M. H. McCaulley, 1985, Palo Alto, CA: Consulting Psychologists Press. Reproduced by special permission of the publisher. Consult­ ing Psychologists Press, Inc., Palo Alto, CA. Further reproduction is prohibited without the publisher's consent.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 33

anticipation of helping the war effort by carefully matching indi­

viduals to jobs. This instrument would become known as the MBTI.

From 1942 until 1962, when Form F was published by Educational

Testing Service (ETS), the only purpose of the instrument was re­

search. During the development period, Myers tested each item on

larger and larger samples. Acceptance of the instrument was slow,

because of the attitude of psychological professionals and the nov­

elty of the instrument's concepts regarding personality testing.

Further complicating the acceptance of their ideas was the fact that

neither had formal education or training in the field of .

From 1962 to 1975 research continued and in 1975 Consulting Psycho­

logical Press (CPP) began publishing the MBTI. Also in 1975 the

Center for Application of Personality Type (CAPT) was formed to pro­

vide MBTI users with educational and research data.

The Combination of Perception and Judgment

While each individual expresses a preference for sensing and

intuition, this choice is independent of their choice between think­

ing and feeling. Both types of judgment are combined separately

with each type of perception, and thus four combinations are possi­

ble: (1) sensing thinking (ST) types, (2) sensing feeling (SF)

types, (3) intuitive thinking (NT) types, and (4) intuitive feeling

(NF) types (see Table 2).

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 73 CD ■ D O Q. C S Q.

■ D CD Table 2

cn C/) The Combinations of Perception and Judgment

ST SF NF NT CD 8 People who prefer Sensing and Sensing and Intuition and Intuition and thinking feeling feeling thinking

Focus attention CD on Facts Facts Possibilities Possibilities

And handle these Impersonal Personal warmth Personal warmth Impersonal 3.3" CD with analysis analysis

CD ■D Thus they tend Practical and Sympathetic and Enthusiastic and Logical and O Q. to become matter-of-fact friendly insightful ingenious C a o And find scope Technical skills Practical help Understanding and Theoretical and 3 with facts and and services for communication ■D for their technical devel­ O abilities in objects people with people opments

CD Q. Note. From Manual: A Guide to the Development and Use of the Myers-Briggs Type Indicator (Table 4.3, p. 35) by I. B. Myers and M. H. McCaulley, 1985, Palo Alto, CA: Consulting Psychologists Press. Reproduced by special permission of the publisher. Consulting Psychologists Press, Inc., Palo Alto, CA. Further reproduction is prohibited without the publisher's consent. ■ D CD

C/Î C/)

w -P» 35

Sensing Plus Thinking (ST)

According to Myers (1962a), sensing types with thinking make

their decisions based upon their ab ility to think and decide what

they perceive using their five senses. This type prefers factual

information and a decision is based solely upon a logical process of

cause and effect. STs prefer careers that demand an ab ility to use

impersonal analysis and oftentimes are thought of as cold, imperson­

al, and "hard hearted." STs are more likely to choose careers that

value impersonal analysis, such as police work, supervision, farm­

ing, and financial.

Sensing Plus Feeling (SF)

According to Myers (1962a), SF also rely upon their

senses for perception but tend to use feeling to make decisions.

These decisions are made with a high degree of consideration for

people. SFs tend to be friendly and relate well to people. Gener­

ally they choose occupations that have a lot of personal warmth,

such as, teaching, , health care, and child care.

Intuition Plus Feeling (NF)

As reported by Myers (1962a), intuitive types with feeling do

not make decisions based upon their senses or facts. They prefer to

make decisions based upon possibilities and make these decisions with

personal warmth. NFs have great success in communicating with and

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understanding people. NFs frequently choose careers in theology,

health fields, journalism, and teaching.

Intuition Plus Thinking (NT)

According to Myers (1962a), the intuitive with thinking (NT)

focuses on the possibilities inherent in a particular situation. Yet

due to the thinking function, they tend to make decisions not based

upon people and personal warmth, but upon an impersonal analysis of

fact. This combination of intuition plus thinking leads to a logical

and oftentimes creative or ingenious person. NTs tend to choose

careers as research scientist, lawyers, inventors, and managers.

Extraversion and Introversion (El)

Jung's (1923/1971) theory states two fundamental attitudes,

extraversion or introversion. This attitude determines how people

relate to the outer world. Individuals who prefer extraversion are

characterized as action orientated, impulsive towards new events,

sociable, communicate easily, and possess an awareness of the envi­

ronment. Introverts have the following characteristics: thoughtful,

contemplative about new ideas, desire c la rity of ideas, and appear

removed from the outside world. Each person has a definite prefer­

ence for El but can relate and use the other function when appropri­

ate. Extraverts choose to work in the outer world of people and in

action orientated situations, yet they can work in the world of ideas

when necessary. An introvert works best in the world of ideas, yet

a well-developed introvert is capable of relating to the world of

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 37

extraversion when needed (Myers, 1962a). This decision determines a

person's attitude or preference for the El index.

Validity of the MBTI

The purpose of the MBTI is to measure the constructs of Jungian

typology. The MBTI Manual (Myers, 1962a) summarizes the findings

from the MBTI and other instruments. One similar instrument, the

Gray-Wheelwright or Jungian Type Survey (JTS) was developed by two

other Jungian researchers who independently arrived at basically the

same conclusion as Myers. While the samples differed in the methods

for computing internal consistency scores, there was a high correc­

tion for attenuation coefficient between the MBTI and the Gray-

Wheelright (Myers & McCaulley, 1985). The correlation between the

MBTI and JTS indicates the instruments measure the same constructs

and supports the construct validity of the MBTI. In comparing the

JTS to the MBTI the following correlations were identified:

.79 El, .58 SN, and .60 TF. All correlations were significant at

the .001 level. The JTS does not have a scale that corresponds to

the MBTI JP index. The correlations between the MBTI and the JTS

are moderately high and sta tis tic a lly significant (Devito, 1985).

Another method used to validate the MBTI compared a self-

assessment by participants to descriptions of the different types as

described by Myers. Agreement with the Myers descriptions may be the

best measure of the success of the MBTI (Myers & McCaulley, 1985).

Validity of the MBTI is increased by allowing respondents to

eliminate items that they cannot express a strong preference for.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 38

Type is more accurately predicted when individuals answer items with

certainty (Myers & McCaulley, 1985).

R eliability of the MBTI

The re lia b ility for the MBTI is consistent with other personal­

ity tests and the r e lia b ility remains stable even when some items are

omitted (Myers & McCaulley, 1985). Data on the MBTI's re lia b ility

include both internal consistency and the test-retest measure on

separate scales and typologies. Using the Spearman Brown prophecy

formula, Myers reported split half scores of between .70 and .94 for

El, SN, and JP, and a much lower score of .44 on the TF index. The

lower scores on the TF index are attributable to the slow develop­

ment of the judgment index (Myers, 1962a). The re lia b ility for MBTI

type categories using Guttman's Lower Bound R eliability Estimate

were in the .40 to .50 range (Strieker & Ross, 1963).

In summarizing retest data with intervals of 7 weeks to 14

months, Devito (1985) reviewed test-retest studies done by Carskadon

(1979); Carlyn (1977); Levy, Murphy, and Carlson (1972); and

Strieker and Ross (1963). He found reliability coefficients ranging

from .48 after 14 months to .87 after 7 weeks. The TF scale remains

the least stable (Myers, 1962a). Howes and Carskadon (1979) admin­

istered the MBTI and the 16 Personality Factor (16PF) to a group of

psychology students. The findings indicated an elevation or lower­

ing of the mood of the students yet the mood changes did not affect

test-retest data on the MBTI. In general, the stronger the prefer­

ence for a MBTI category the greater the chance the participant will

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select the type category again.

In a study of 118 psychology students (Carskadon, 1982) con­

cluded that a far greater number of students than expected reported

the correct description of type as their number one choice and re­

futed previous research (Howes & Carskadon, 1979) that a significant

number of subjects would change type after an interval.

Two studies of firs t-lin e supervisors reviewed and reported by

Myers and McCaulley (1985) indicated that supervisors would be p ri­

marily STs and SFs (see Table 3). These findings generally support

the belief that the great majority of fir s t-lin e supervisors will

not be NFs, which tend to be the naturally democratic leaders that

function most easily in a participative environment (Keirsey &

Bates, 1984).

Table 3

First-Line Supervisors' Results in Two Studies

Factory and site Administrators, Subscale supervisors managers, and supervisors (ii = 52) (n = 3,678)

ST 48.08 39.40

SF 36.54 18.57

NF 7.69 17.54

NT 7.69 24.50

Note. Data taken from Manual: A Guide to the Development and Use of the Myers-Brigqs Type Indicator (pp. 253-261) by I. B. Myers and M. McCaulley, 1985, Palo Alto, CA: Consulting Psychologists Press.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 40

Concerns for the MBTI

The MBTI has been criticized for a number of reasons. Behavior

validation of typological constructs must be encouraged (Carlson &

Levy, 1973). Greater effort must be made in replicating validity

studies that relate in a logical fashion to the dimensions that the

instrument proposes to measure (Devito, 1985). Type preference may

be reported incorrectly if the person has difficulty in selecting

between their preference and their parents', or the person is under­

going a growth period in MBTI functions that allows different func­

tions to surface (Myers & McCaulley, 1985).

Group Environment Scale

The Group Environment Scale (GES) is one of nine social climate

scales. The purpose of the social climate scales, developed by Moos

(1974), is to measure the perception of relationships within organi­

zations. Each of the nine instruments measures a different group

environment. The nine instruments all investigate three dimensions:

the relationship dimension, the personal growth or goal orientation

dimension, and the system maintenance and system change dimension

(Moos, 1974). (See Table 4 and Figure 2.)

The social climate scales are easily hand scored. Each instru­

ment typically takes 15 to 20 minutes to administer and can be given

to a group or an individual. The GES has three forms and each one

measures a different aspect of a group setting. The real form

(Form R) measures actual group settings, the ideal form (Form I)

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Table 4

GES Subscales and Dimension Descriptions

Subscale Relationship dimensions

1. Cohesion The degree of members' involvement and com­ mitment to the group and the concern and friendship they show for one another.

2. . Leader Support The degree of help, concern, and friendship shown by the leader for the members.

3. Expressiveness The extent to which freedom of action and expression of feelings are encouraged.

Personal growth dimensions

4. Independence The extent to which the group encourages independent action and expression among members.

5. Task Orientation The degree of emphasis on practical, con­ crete, and "down-to-earth" tasks and on decision making and training.

6. Self-Discovery The extent to which the group encourages members' revelations and discussions of personal information.

7. Anger and The degree to which the group tolerates and Aggression encourages open expression of negative feel­ ings and inter member disagreement.

System maintenance and system change dimensions

a. Order and The degree of formality and structure of the Organization group and the explicitness of group rules and sanctions.

9. Leader Control The extent to which the tasks of directing the group, making decisions, and enforcing rules are assigned to the leader.

10. Innovation The extent to which the group facilitates diversity and change in its own functions and activities.

Note. From Group Environment Scale (2nd éd., p. 2) by R. H. Moos, 1986, Palo Alto, CA: Consulting Psychologists Press.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 42

Relation Dimension Personal Growth Dimension System Maintenance & System Change Dimensions

Sub scales Cohesion Independence Order & Organization Leader Support Task Orientation Leader Control Expressiveness Self Discovery Innovation Anger & Aggression

Cohesion Independence Order & 1,11,21,31,41 4,14,24,34,44 Organization 51,61,71,81 54,64,74,84 8,18,28,38,48 58.68,78,88

Leader Support Task Orientation Leader Control 2,12,22,32,42 5,15,25,35,45 9,19,29,39,49 52,62,72,82 55,65,75,85 59,69,79,89

Expressiveness Self Discovery Innovation 3,13,23,33,43 6,16,26,36,46 10,20,30,40,50 53,63,73,83 56,66,76,86 60,70,80,90

Anger & Aggression 7,17,27,37,47 57,67,77,87

27 items make 36 items make 27 items make up relationship up personal up system dimension growth dimension maintenance and system change dimension

Figure 2. GES Dimensions, Subscales, and Questions for Each Sub­ scale.

Source: Compiled from data from Group Environment Scale (2nd ed., p. 2) by R. H. Moos, 1986, Palo Alto, CA: Consulting Psy­ chologists Press.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 43

measures participants' reaction to perceived ideal group settings,

and the expectations form (Form E) evaluates participants' expecta­

tions about a new group. Form R was used since this group was an

actual task oriented group.

The instrument has 90 true or false items (T&F) that are scored

on 10 dimensions which form three subscales. Form R items are

printed in booklets that are reusable with a separate answer sheet.

Table 4, taken from the GES Manual, describes the 10 subscales.

Validity of the Group Environment Scale

The GES was developed with items from previously developed so­

cial climate scales. Other items were developed from structured

interviews and from of both members and leaders in

groups. Each item selected for inclusion had to relate to one of

the three dimensions as defined in Table 4. The original form (Form

A) was administered to people in 30 groups. These groups came from

a variety of settings to ensure that the GES could be applied to

more than one type of group. Items selected correlated more highly

with their own subscale. The subscales had low to moderate inter­

correlations and each item (and each subscale) discriminated among

group settings (Moos, 1986). In the final draft 90 items met these

conditions.

Normative data had been gathered on members from 148 groups and

with 112 leaders. There were 56 task orientated groups, 57 social

recreational groups, and 35 and mutual support groups.

There was very lit t l e difference between the of members

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and leaders (Moos, 1986). In general, the difference among the

three types of groups was consistent with expectations about the

of groups and contributes to the construct validity of the

GES Form R (Moos, 1986).

While Moos (1986) pointed to the construct validity of the GES,

the adequacy of the data on validation for the instrument is limited.

Greater confidence in the validity of the scale would be enhanced by

relating GES scores to members' and leaders' behavior using some form

of observation or ethnographic system (Illback, 1985).

R eliability of the Group Environment Scale

Data provided using Cronbach's alphas indicate that the internal

consistency of the GES to be reliable. Scores ranged from .65 to .87

specifically on each scale. In a similar study the scores ranged

from .62 to .86 on all 10 subscales (Moos, 1986). Test-retest corre­

lations using scores from a 1 month to a 24 month interval range

from .65 to .87 (Nezu, 1989). Another study (Illback, 1985) using

coefficient alpha with a sample of 245 determined subscale values

ranging from .62 to .86 with the average in the mid .70s. The sub­

scales with a sample size of 63 and using test-retest method have a

reliability coefficient after a 1 month interval of from .65 to .87

(Illback, 1985). Profile sta b ility studies showed coefficients of

.92 at 4 months, .91 at 8 months, .84 at 12 months, and .78 at 24

months (B r ill, 1979; Duncan & B r ill, 1977; Menard, cited in Moos,

1986).

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Group Environment Scale Concerns

In addition to the concerns regarding the lack of research find­

ings to support the valid ity of the GES, several other factors indi­

cate using caution when interpreting the results of the GES. The

lack of sampling information describing the groups used, the concern

for aggregating all groups studied into one category to draw conclu­

sions, and the lack of information on the reading level of the GES

suggest using restraint in applying the results (Nezu, 1989). While

other instruments were reviewed, the GES was selected due to the

acceptable re lia b ility and the fact that no other instrument, similar

in nature, had any better validity.

The GES is firm ly grounded in theory and research. Yet given

the lack of validity data and the constraints on the a b ility to

generalize the findings, caution is urged.

Using the GES to Measure Participative Leader Behaviors

Participative leader behavior is a very issue. The

best method to study participative leader behaviors would be through

some form of direct observation of leader behavior over a long

period of time. This form of ethnographic observation, while pro­

viding the best validity and reliability, was not possible. Leader

behavior as well as member behavior within groups has a definite

impact upon the people within the work group (C. I. Barnard, 1938;

Lewin, 1935; Moos, 1973). Several instruments were investigated

(see Appendix A) that measured the behavior of members within

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groups. The GES was selected because this Instrument had the best

r e lia b ility , the cost was acceptable, and it had been used previous­

ly with task oriented group leaders such as supervisors.

A review of the literature and the accepted operational defini­

tion of participative management identify three constructs associ­

ated with participative leader behaviors and participative manage­

ment (Hinckley, 1985; Kanter, 1983; Sashkin, 1982). The constructs

accepted as the operational definition of participative management

are: membership in the work group, group autonomy in making deci­

sions, and group goal setting. These constructs are supported by

the following definitions.

There is the assumption that in general the three dimensions of

the GES relate to the respective concept of participative leader

behavior, membership in the work group, group autonomy in decision

making, and goal setting by the group. There is no statistical cer­

tainty that each of the questions asked within the three dimensions

of the GES relate to the respective concept of leader behavior. It

is logical though given the nature of the questions asked that in

general they do measure what they purport to measure.

Participative management involves all members of the work group

in planning and control of their own activities (Sashkin, 1982).

Participation is the involvement of individuals with a work team

that has joint responsibility for setting goals, such as a product,

which might be a plan, a decision, a solution to a problem in the

work area, or possibly the output of the work area its e lf (Kanter,

1983). Participation is a process that is interactive and true

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participation requires that individuals join in with others to form

a group in pooling their knowledge to reach conclusions (Hinckley,

1985).

The GES is comprised of 10 subscales. Each subscale is made up

of nine true (T) or false (F) responses. The 10 subscales join

together to form three dimensions with Subscales 1-3 forming the

relationship dimension; Subscales 4-7 forming the personal growth

dimension, and Subscales 8-10 forming the system maintenance and

system change dimension. The GES measures the social-environmental

characteristics of task-oriented groups. Form R of the GES which

was used in this study measures people's actual perception of a

member or a leader's behavior in a group setting (Moos, 1986). The

instrument is administered to members and leaders within groups and

asks members and leaders to evaluate behavior of a target group to

which they belong.

Items in each subscale were determined through inter item cor­

relation such that items within a subscale have higher correlation

among themselves than with items in other subscales (Moos, 1974).

Scores on the subscales can range from 0 to 9.

In this study an assumption was made that the GES dimensions

were an accurate operational definition of participative leader

behavior. The operational definition (Hinckley, 1985; Kanter, 1983;

Sashkin, 1982) identifies three general concepts of participative

groups: (1) membership in the work group, (2) group autonomy in

decision making, and (3) group goal setting. The 10 subscales are

combined into three dimensions and each dimension and each item had

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to identify an aspect of a group setting that related to:

1. Interpersonal relationship or relationship dimension, that

is, such as cohesion of the work group which represents the con­

struct membership in the work group.

2. Personal growth dimension, that is, independence or auton­

omy in making decisions which represents the construct of group

autonomy in making decisions.

3. System maintenance and system change dimension, that is,

leader control or who sets the goals for the group which represents

the construct of goal setting for the group.

Relationship Dimension

The construct, membership in the work group, is related to the

relationship dimension of the GES. This dimension consists of three

subscales, each of which consists of nine items which get at the

type of relations and behaviors that group members have with one

another. This construct, membership in the work group (Hinckley,

1985; Kanter, 1983; Likert, 1967; Sashkin, 1982) is rooted in the

work done at Western Electric's Hawthorne plant (Roethlisberger &

Dickson, 1939). The research determined that improvements in per­

formance were a result of the participation of all workers from the

group in making decisions that affected their work area. As a con­

sequence of this effort the workers in the group formed a strong,

cohesive work team (Katz & Kahn, 1966). Also, research has indicat­

ed that workers want to have membership in and belong to their work

group and these informal work group influences the behavior of

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individuals either positively or negatively (Homans, 1950). For in­

stance, are the group members' relationships characterized by cohe­

sion and unity (Question 1), belongingness (Question 21), frie n d li­

ness (Questions 31 and 42), and openness and trust between group

members (Questions 3 and 63) or by the opposite types of behavior?

This dimension, which is comprised of the subscales cohesion, leader

support, and expressiveness describes the way group members, includ­

ing the leader, get along and is assumed to be considered a measure

of the construct membership in the work group as defined by Hinckley

(1985), Kanter (1983), and Sashkin (1982). See Table 4 and Figure 2

for a complete description of the subscales that comprise the rela­

tionship dimension.

Personal Growth Dimension

The construct of autonomy in group decision making is related

to the personal growth dimension of the GES. This dimension con­

sists of four subscales, each of which is made up of nine items.

The four subscales associated with the personal growth dimension are

independence, task orientation, self-discovery, and anger and ag­

gression. The relevance of the construct of group autonomy

(Hinckley, 1985; Kanter, 1983; Likert, 1967; Sashkin, 1982) in deci­

sion making is grounded in the research done on group change (Lewin,

1935). Lewin found that change is much easier to direct at the

group level than with individuals, and he used survey research to

study autocratic versus democratic behaviors within groups. For

team members of work groups that depend upon each other in

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performing their daily activities the group method of decision mak­

ing makes the most sense (Roethlisberger & Dickson, 1939; Sashkin,

1982). In a wide variety of work arrangements, participation in the

making of decisions by the group has positive benefits (C. I.

Barnard, 1938; Lewin, 1967; Lowin, 1968). For instance, are members

of the work team encouraged to be a part of the decision-making

process (Questions 9 and 14), the group makes decisions (Question

35), members are expected to take leadership in the group question

(Question 44), members need the group's approval of the decision

before carrying out the decision (Question 64), and the group helps

a member learn new skills (Question 85)? For a complete description

of the four subscales see Table 4 and Figure 2.

System Change Dimension

The construct of goal setting is related to system change di­

mension of the GES. This dimension consists of three subscales and

each scale has nine items. The three subscales associated with the

system change dimension are order and organization, leader control,

and innovation. The importance of the construct group participation

in goal setting is grounded in research done on change (Lewin,

1948). In research done in both laboratory and organizational set­

tings, participation in goal setting has proven to generate greater

acceptance of the goal and better performance in achieving the goal

(Coch & French, 1948; Latham & Yukl, 1975; Locke et a l., 1981). As

an example, are the activities of the group carefully planned

(Question 8), and does the leader te ll members what to do or do the

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members participate in setting the group's goals (Question 19)? For

a complete description of the three subscales, see Table 4 and Fig­

ure 2. Table 5 demonstrates the use of the GES to measure partici­

pative management.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 73 CD ■ D O Q. C g Q.

■ D CD Table 5 (/) Using the GES to Measure Participative Management 3o'

Construct of participative Authors supporting the 8 GES subscale GES dimension management construct

(O' Cohesion Relationship Belonging to a work group Barnard, 1938; Homans, 1950; Leader support dimension Hinckley, 1985; Kanter, 1983; Expressiveness Katz & Kahn, 1966; Likert, 1967; Moos, 1974, 1986, 1990; Roethlisberger & Dickson, 3. 3 " 1939; Sashkin, 1982 CD

CD Independence Personal Autonomy, or the extent Barnard, 1938; Kanter, 1983; ■ D O Task orientation growth to which the group is Lewin, 1935; Likert, 1967; Q. C Self-discovery dimension encouraged to be self- Lowin, 1968; Moos, 1974, a o Anger and aggression sufficient and make its 1986, 1990; Roethlisberger & 3 own decisions about how Dickson, 1939; Sashkin, 1982 ■D O to do its work

Order and organization System Goal setting by group—the Coch 6 French, 1948; Latham & CD Q. Leader control maintenance extent the group is Yukl, 1975; Likert, 1967; Innovation and system allowed to set its own Locke, Shaw, Saari, & Latham, change goals 1981 dimension ■ D CD

C/) C/)

cn ro CHAPTER I I I

PROCEDURES

Study Design

The purpose of this study was to investigate the relationship

between the Myers-Briggs Type Indicator (MBTI, Myers & McCaulley,

1985) scores and the leadership behavior of firs t-lin e supervisors in

a large industrial corporation. One hundred and thirteen supervisors

were contacted and asked to volunteer, of whom 76 completed all as­

pects of the survey. The supervisors' MBTI type functions were com­

pared to their scores on the three dimensions of the Group Environ­

mental Scale (GES, Moos, 1974). Within the chapter the following

areas are reviewed: the study design, the research instruments, the

general research procedures, the subject population, the method used

to gather the data, and the procedures used to interpret the data.

Research Instruments

The three instruments used for data collection were the Group

Environment Scale (GES) Form R, the Myers-Briggs Type Indicator

(MBTI) Form G, and a Personal Data Questionnaire (PDQ). The MBTI and

the GES are routinely used in similar settings and neither instrument

is categorized as a high risk instrument. Both instruments are clas­

sified by Consulting Psychologists Press (CPP) under the code of

ethics as Level B instruments. They are not included in the

53

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 54

appendices but are available from CPP. CPP would not give permission

to include the MBTI and the GES in the appendices. The PDQ was de­

veloped for the population being studied and is included in Appendix

B. While the GES and MBTI are reviewed more thoroughly in Chapter

I I , technical data are presented in this chapter.

Both the GES and the MBTI are easy to administer and can be

given in a group setting or individually. While the instruments can

be self-administered, the instruments are ideally suited for use in a

group setting. To minimize differences in the test situation, a

group setting was used in this study.

The MBTI has no time lim it and instructions are provided on the

cover. Reading the directions and test implementation generally took

20 to 30 minutes. The instruments were hand-scored by the researcher

within one day of the testing day. If the participant had no prefer­

ence, an item was le ft blank. If too many items are left blank the

test score is not a reliable measure of personality type (Myers &

McCaulley, 1985). The results were returned and feedback given to

the supervisors within 2 weeks of the test date.

The GES has no time lim it, and instructions are provided on the

cover. Test taking and the reading of the directions took between 20

and 30 minutes. The GES was hand scored by the researcher within one

day of the testing day. On this instrument all questions are an­

swered true or false and each question must be answered even i f the

participant must guess at the answer (Moos, 1986).

The GES reports 10 subscales organized into three domains that

measure characteristics of task oriented groups. The three domains

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are the relationship dimension, the personal growth or goal orienta­

tion dimension, and the system maintenance and system change dimen­

sion (see Table 4 and Figure 2). GES scores are determined by count­

ing the responses in each column and entering as a raw score. These

scores are converted to a standard score using the scoring booklet.

The test results were returned and feedback given to the supervisors

within 2 weeks of the test date.

General Research Procedures

The study relied upon data from a potential lis t of 113 super­

visors. All firs t-lin e supervisors of hourly employees were asked to

volunteer. Each supervisor was asked to f i l l out the MBTI, the GES,

and a Personal Data Questionnaire.

Before the study could proceed, the organization needed to give

its approval. The fa c ility 's production manager agreed to a meeting

to discuss the project. During the meeting the following topics were

covered: the amount of time each supervisor would be away from his

or her job, the possible benefits to the site and to the supervisor,

and the fact that supervisors would agree to voluntarily participate.

After consultation with the rest of the upper management team, per­

mission was granted to proceed. Before the actual study was com­

pleted, a pilot study was done.

Pilot Study

Each of five superintendents was asked to select three volun­

teers to participate in a pilot study. In the pilot study, 14 of the

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 56

15 fir s t-lin e supervisors were administered the MBTI Form G, the GES

Form R, and the PDQ. After the researcher explained the research

study and reiterated the volunteer status of the participants, the

PDQ was administered to the supervisors. The explanation and admin­

istration of the PDQ took 15 minutes; test instructions and implemen­

tation of the MBTI took 90 minutes. After a 10-minute break all

participants were given the GES. This took less than 30 minutes to

administer.

The instruments were hand scored by the researcher. The pilot

study was done to help formulate the correct procedures for complet­

ing the data gathering and to anticipate problems that the p artici­

pants might express.

Sampling Subjects

The population of subjects in the study were non-UAW members who

were all firs t-lin e supervisors of hourly employees employed in a

single engine plant of a large worldwide industrial corporation lo­

cated in the Midwest. The supervisors were identified by using the

salaried personnel lis t as of January 1, 1990. Due to the small

number of supervisors available (113), each person was asked to par­

ticipate. Sixty-seven percent completed the study.

All 113 supervisors were contacted through the plant mail and

asked to voluntarily participate. If the supervisor agreed to par­

ticipate and did not make the scheduled testing session, a follow-up

call was made to rearrange a testing session. A total sample of 76

supervisors comprised the final study sample.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 57

Individual names of the subjects were not identified and no

information was given to their supervisors. The identity of the

company, the plant, and the supervisors remain anonymous.

Data Collection Procedures

Three different data collection procedures were considered in

relation to administering the MBTI and the GES to the participants

(see Figure 3). Under Method A, the MBTI or GES was administered

firs t in all testing sessions. With Method B, the GES and MBTI were

rotated with the GES being given firs t to Groups 1, 3, 5, 7, and 9

and the MBTI being given fir s t to Groups 2, 4, 6, 8, and 10. Under

Method C the instruments would be rotated as they were in Method B,

but there would be a 2-week break between the administering of the

MBTI and GES. Method B was selected for the following reasons: This

method was superior to Method A since Method B controlled better for

the phenomenon known as response set, which may affect items in the

last half of a test or series of tests differently than the items in

the fir s t half of the procedure (Isaac & Michael, 1985). Method B

was chosen over Method C because of the d iffic u lty in scheduling the

groups away from their workplace for more than one day and the length

of time in between testing sessions could cause a poor return rate.

In the final analysis, there were 10 groups of 5-18 partici­

pants. Each supervisor was notified by plant mail that several test­

ing sessions would be available during their shift and they had been

scheduled to attend at a specific time and place. If they could not

attend at the scheduled time, they were to select a back-up time

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 58

Group

1 2 3 4 5 6

GES GES GES GES GES GES Method A MBTI MBTI MBTI MBTI MBTI MBTI

GES MBTI GES MBTI GES MBTI Method B MBTI GES MBTI GES MBTI GES

MBTI GES MBTI GES MBTI GES

Method C (2 week break between)

GES MBTI GES MBTI GES MBTI

Figure 3. Data Gathering Chart.

during their regular work hours and attend that session. Each group

was read the same statement about the purpose and methodology of the

study (see Appendix B).

The testing room was quiet, well l i t , comfortable, and removed

from interruptions. The testing administrator gave each group an

overview of the entire project. As a part of the explanation the

participants were reminded that they were volunteering to partici­

pate. After supervisors agreed to participate, they fille d out the

PDQ and the consent form. When this task was completed, the testing

administrator read the directions for the GES or MBTI carefully out

loud, while participants followed in their manual. Groups 1, 3, and

5 took the GES fir s t and the MBTI second. Groups 2, 4, and 6

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 59

reversed the process. This method was employed to control for re­

sponse set. After the fir s t instrument was completed, a 10-minute

break was given. When the break was finished, the directions for the

other instrument were read aloud and the participants followed the

directions in the booklet. All questions were answered and the sec­

ond instrument was administered.

Groups were small enough so that the test administrator could

move about the room assisting with the testing when necessary. While

taking the GES, clarification was given regarding word meaning (Moos,

1974), but with the MBTI only word pronunciations were permitted.

The testing administrator may not interpret words (Hartzler & Myers,

1984).

For confidentiality, each participant in the study was assigned

a number. All of the material fille d out by the participants, the

PDQ, the GES, the MBTI, and the consent form, were placed in a folder

with that number on it . After each testing session, the materials

were hand scored using scoring grids provided by Consulting Psycholo­

gists Press (CPP). The scoring of instruments by the researcher was

completed within 24 hours of test completion. The testing situation

was closely monitored by the researcher and all instruments were

completed. Two supervisors showed up for testing but did not f i l l

out any forms. They were not counted in the data collection. No

instruments were voided. At the conclusion of the data gathering,

all scores were transferred onto a master sheet.

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Data Interpretation

The MBTI forces a participant into choosing between dichotomous

opposites. This creates a nominal discrete dichotomy, which is a

variable indicating the presence or absence of a characteristic

(Hinkle, Wiersma, & Jurs, 1979). The MBTI functions ST, SF, NT, and

NF, or independent variables, were compared to the dependent vari­

ables, the three subscales of the GES. The MBTI scores are not ex­

pressed with a standard score and are not representative of a normal

population sample. MBTI data were reported as either possessing a

function or not having that function.

The raw scores on the 10 GES dimensions can be converted to a

standard score and assess three domains. In order to compare GES

dimensions to MBTI functions a decision was made to accept the fact

that a participant either had or did not have a subscale characteris­

tic . This decision was determined by the participant's score in

relation to the normative mean score on that particular subscale. A

score above the mean indicates the participant had a high amount of

that characteristic, while a score at the mean or below the mean

indicates a low amount of that characteristic.

The GES subscales indicate characteristics of an ordinal nature

and the MBTI scores are reported as a nominal discrete dichotomy.

Using the perceptive and the judgment function from the MBTI as the

independent variable, each supervisor had a two letter typology com­

pared to the three dimensions of the GES. The GES measures three

underlying dimensions in all groups: (1) the relationship dimension.

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(2) the personal growth or goal orientation dimension, and (3) the

system maintenance and system change dimension.

The four possible typologies from the perceptive and judgment

functions of the MBTI and the three underlying dimension scores of

the GES were placed in a matrix (see Figure 4) creating 12 cells

which were used to report correlation coefficients between MBTI sub­

scales ST, SF, NF, NT, and the GES relationship dimension, personal

growth, and the system maintenance and system change dimension. The

data were analyzed using chi square and a one-way analysis of vari­

ance (ANOVA) with a 3 x 4 format (see Figure 4). A two-way analysis

of variance was done to compare demographic variables to MBTI type

and GES dimensions.

GES subscale scores

Personal System maintenance Relationship growth and system change dimension dimension dimension

1-3 4-7 8-10 M ST B SF T NF I NT

Figure 4. Format for Chi Square and One-Way Analysis of Variance of MBTI Functions and GES Dimensions.

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Development of Hypotheses

No research studies were located that had investigated the rela­

tionship between MBTI type and GES dimensions. However, there are

either theoretical perspectives or research findings that permit the

development of directional hypotheses. The 12 hypotheses related to

this group of supervisors are stated in directional terms based upon

the fact that the Group Environment Scale (GES) was developed to

measure the behavior of individuals within groups (Moos, 1974). In

addition, the MBTI was developed to determine Jungian personality

type (Myers & McCaulley, 1985). The expectation was that between 39%

and 48% of supervisors would be STs, between 18% and 36% would be

SFs, between 8% and 18% would be NFs, and between 8% and 24% would be

NTs. For a complete description of these data, see Table 3. After

MBTI type was determined, a respondent's mean score on the GES was

compared to his or her MBTI type score from the columns.

Sensing With Thinking (ST)

In general, STs use their five senses for purposes of perception

and thinking for making judgments about what they perceive. Type

theory indicates that they are matter of fact, practical, and imper­

sonal when making decisions (Myers & McCaulley, 1985). For a de­

scription of the STs' tra its see Table 2.

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Hypothesis 1

STs value Impersonal analysis of facts and show l it t l e concern

for individuals when making decisions (Myers & McCaulley, 1985). A

respondent scoring high on the relationship dimension would be ex­

pected to value a harmonious relationship within the group (Moos,

1986). Given these theorized characteristics, an ST will score low

on the relationship dimension.

Hypothesis 2

STs focus on facts rather than on sharing personal information

(Myers & McCaulley, 1985). A respondent scoring high on the personal

growth dimension would value independent action, group decision mak­

ing, and open discussion of members' feelings (Moos, 1986). Given

these theorized characteristics, an ST will score low on the personal

growth dimension.

Hypothesis 3

The STs value a logical, established method for solving problems

and do not value innovation or change within the work group (Myers,

1980). A person scoring high on the system change dimension would be

expected to tolerate much diversity and change in the group's activi­

ties (Moos, 1986). Given these theorized characteristics, an ST will

score low on the system change dimension. For a complete description

of the subscales of this dimension see Table 4.

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Sensing With Feeling (SF)

In general an SF relies upon sensing for purposes of perception

but uses feeling for purposes of judgment. Type theory suggests that

SFs are subjective and display warmth and sympathy for people when

making decisions. SFs tend to be friendly and are more interested in

facts regarding people than facts associated with machines or things

(Myers & McCaulley, 1985). For a description of the SF tra its see

Table 2.

Hypothesis 4

SFs display warmth and sympathy for people when making deci­

sions. The SF values harmonious and cohesive relationships and is

concerned about how decisions w ill affect others in the group (Myers

& McCaulley, 1985). A person scoring high on the relationship dimen­

sion values involvement and cohesiveness within the group (Moos,

1974). Given these theorized characteristics, an SF will score high

on the relationship dimension.

Hypothesis 5

An SF values personal warmth and provides practical help and

service for the group (Myers & McCaulley, 1985). A person scoring

high on the personal growth dimension values autonomy in allowing the

group to make decisions (Moos, 1974). Given these theorized charac­

teristics, an SF w ill have a high score on the personal growth dimen­

sion.

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Hypothesis 5

SFs use facts and value the use of their five senses when making

decisions. They want precise information (Myers & Myers, 1980). A

person scoring high on the system change dimension will be able to

tolerate diversity and change in the setting of goals within the

group (Moos, 1986). Given these theorized characteristics, an SF

w ill score low on the system change dimension.

Intuition With Feeling (NF)

In general, NFs prefer to use their intuition (N) over their

sensing for the purpose of perception. These individuals use their

feelings to make decisions about what they have seen. NFs are usu­

ally interested in developing communication within the group and are

enthusiastic and warm individuals (Myers & McCaulley, 1985). They

are generally considered excellent leaders in group settings (Keirsey

& Bates, 1984). For a description of NF tra its see Table 2.

Hypothesis 7

NFs value a strong cohesive and harmonious relationship between

the leader and the group members, and they encourage all members to

express their viewpoint (Keirsey & Bates, 1984). A person who scores

high on the relationship dimension values cohesive and supportive

relationships between group members (Moos, 1974). Given these theo­

rized characteristics, an NF will have a high score on the relation­

ship dimension.

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Hypothesis 8

The NF leader encourages independent action by members to con­

tribute their knowledge and personal information, and allows for

disagreement among members (Keirsey & Bates, 1984). The NF, espe­

c ia lly the ENFJ, is considered the naturally democratic leader. A

person who scores high on the personal growth dimension values allow­

ing the group members to be self-sufficient and autonomous in making

group decisions (Moos, 1974). Given these theorized characteristics,

an NF will have a high score on the personal growth dimension.

Hypothesis 9

An NF's best chance for success involves the unfolding of possi­

b ilitie s , especially in setting goals for people. NFs are normally

comfortable with change (Myers & McCaulley, 1985). A person who

scores high on the system change dimension values the ab ility to

change (Moos, 1974). This dimension of the GES is characterized by

change within the group and NFs are normally comfortable with change

because they are regularly seeking possibilities in new situations.

An NF is concerned about the complexities of communication and is

enthusiastic and insightful about group change (Myers & McCaulley,

1985). Given these theorized characteristics, an NF will score high

on the system change dimension.

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Intuition With Thinking (NT)

In general, NTs focus on possibilities and find the best use of

their abilities in theoretical and technical types of developments

(Myers & McCaulley, 1985). NTs use their intuition (N) to perceive

what is occurring and their thinking (T) to decide what they will do

about what they have perceived.

Hypothesis 10

NTs value an impersonal attitude in analyzing the facts and

relate well to theoretical and technical developments. NTs do not

place a high value on the feelings of group members when making deci­

sions (Myers & McCaulley, 1985). A person who scores high on the

relationship dimension values cohesive and harmonious relations among

group members (Moos, 1974). Given these theorized characteristics,

an NT will have a low score on the relationship dimension.

Hypothesis 11

NTs value practical, concrete facts and impersonal analysis of

the facts (Myers & McCaulley, 1985). A person who scores high on the

personal growth dimension values allowing the group to be self-

sufficient or autonomous in decision making (Moos, 1974). Given

these theorized characteristics, an NT w ill have a low score on the

personal growth dimension.

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Hypothesis 12

NTs value logical processes and are normally skilled at seeing

the possibilities in a given situation. They do well when there is a

clear set of rules for the group to follow (Myers & Myers, 1980). A

person who scores high on the system change dimension values the

ab ility to change with some degree of formal group rules and sanc­

tions (Moos, 1986). Given these theorized characteristics, the NT

will have a high score on the system change dimension.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. CHAPTER IV

PRESENTATION AND ANALYSIS OF DATA

Introduction

The purpose of this study was to investigate the relationship

between Jungian typology as determined by the functions on the Myers-

Briggs Type Indicator (MBTI, Myers & McCaulley, 1985) and the partic­

ipative management behaviors of a population of fir s t-lin e supervi­

sors as determined by the Group Environment Scale (GES, Moos, 1974).

This chapter includes information and data relating the study find­

ings to the hypotheses. Following are the general study hypotheses

tested:

1. There is a difference between the MBTI functions sensing

with thinking (ST), sensing with feeling (SF), intuition with feeling

(NF), and intuition with thinking (NT) and the mean score on the

relationship dimension of the GES.

2. There is be a difference between the MBTI functions sensing

with thinking (ST), sensing with feeling (SF), intuition with feeling

(NF), and intuition with thinking (NT) and the mean score on the

personal growth dimension of the GES.

3. There is a difference between the MBTI functions sensing

with thinking (ST), sensing with feeling (SF), intuition with feeling

(NF), and intuition with thinking (NT) and the mean score of the

system maintenance and system change dimension of the GES.

69

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There were also some expectations regarding the direction each

hypothesis would follow.

This chapter is divided into an introduction, a description of

the population and instruments, presentation of the data, findings

for each hypothesis, and a summary.

Description of the Population and Instruments

Seventy-six fir s t-lin e supervisors from an engine plant of a

large worldwide automotive corporation were tested in groups ranging

in size from 5 to 18 respondents. Leadership behavior was determined

by analysis of scores on the three dimensions of the GES. There are

10 subscales of the GES, which are organized into three dimensions, a

relationship dimension, a personal growth dimension, and a system

maintenance dimension. Participants in the study were considered

high or low on each dimension depending on whether the score on that

dimension was higher or lower than the mean for that dimension.

Supervisors were defined as persons who directly supervise an

hourly person. The total population as of January 1, 1990, was 126.

Before the data were collected, 13 supervisors were transferred to

other plants or were no longer supervising hourly employees. Two

supervisors refused to f i l l out any part of the survey and 35 were

unable to attend due to work pressures or vacation. An effort was

made to reschedule anyone who missed the scheduled time.

All respondents completed a Personal Data Questionnaire (PDQ),

which provided some specific demographic data used for analysis. A

copy of the PDQ is in Appendix B. The data in Table 6 describe more

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fu lly the characteristics of this sample. Ninety-seven percent of

those surveyed were males and 89% were white. The average age was 47

years and the average educational level of a supervisor was roughly a

sophomore in college. The average length of company service was 25.7

years, and nearly all respondents (98%) had some prior experience as

an hourly employee.

Table 6

Analysis of Demographic Data From the MBTI, GES, and PDQ

Number/X Percentage

Male 74 97%

Female 2 3%

Length of company service Ave. 25.7 yrs.

Length of service as supervisor Ave. 14.5 yrs.

Length of service as supervisor in department Ave. 7.8 yrs.

Race: Black 6 8%

Hispanic 2 3%

White 68 89%

Highest grade completed Ave. 13.5 yrs. of school

Age 47 yrs.

The MBTI classifies respondents using a four letter code which

depicts one of 16 types. Each classification is determined by a

forced choice dichotomy. The sample, _n = 76, had a far greater

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number of introverts (I) than was expected (see Table 7). In the

general population a normal expectation is that 25% of the population

will be introverts (Myers, 1962a). In studies of supervisors re­

viewed by Myers and McCaulley (1985), introverts comprised 46% of the

population ji = 52 and 44% of the population ji = 3,678. Fifty-six

percent of the supervisors in this study were introverts (see Table

7).

The number of sensing (S) and intuitive (N) individuals was con­

sistent with a prior study of supervisors, = 52, and somewhat high­

er than a sample of administrators, managers, and supervisors £ =

3,678. The number of sensing individuals in the study was 6% higher

than estimates for sensing types in the general population.

The population studied was 97% males and 60% of the males in the

general population are expected to be thinking (T) types, while 65%

of the females in the general population are expected to be feeling

(F) types (Myers & McCaulley, 1985). Seventy-eight percent of the

sample were thinking types.

In the population studied 75% were judging (J) types, which is

somewhat higher than the two groups of supervisors reported by Myers

and McCaulley (1985). (See Table 7.) In the general population

about 55% of the respondents will be judging types (Myers &

McCaulley, 1985). In the two groups, ji = 52, 67% were J and 33% were

P, while the group of supervisors, = 3,678, 68% were J and 32% were

P.

Information about MBTI types is most frequently presented in a

format called a "type table." Type tables, specifically the

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Table 7

Comparison of Study Distribution of MBTI Types Against General Population Expectations

Administrators, managers, and First-lin e firs t-lin e Sample Percentage supervisors supervi sors Function (n = 76)3 in general {n = 52)C (n = 3,678)d population estimate^ % JI % n %

E 34 44 75 28 54 2,060 56

I 42 56 25 24 46 1,618 44

S 62 81 75 44 85 2,133 58

N 14 19 25 8 15 1,545 42

T 60 78 27 56 2,354 64 Males 60 Females 35

F 16 22 25 46 1,324 36 Males 40 Females 65

J 57 75 55 35 67 2,501 68

P 19 25 45 17 33 1,177 32

^Population sample this study (ji = 76). *^Estimates from general population (Myers, 1962a). ^First-line supervisors reported by Myers and McCaulley, 1985 (ji = 52). ^Administrators, managers, and super­ visors reported by Myers and McCaulley, 1985 (n = 3,678).

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normative tables, provide base data for comparison against other

populations (Macdaid, McCaulley, & Kainz, 1986). (See Appendix E.)

Presentation of Data

The data were analyzed using a number of statistics including

chi square, a one-way analysis of variance (ANOVA), and a two-way

analysis of variance.

Several analyses of variance were done to determine if such

variables as age, experience, or educational level had any relation­

ship to participants' MBTI scores and whether these demographic var­

iables were related to the three GES dimensions (see Table 6). No

significant findings were detected.

The function scores on the MBTI were determined by administering

the MBTI Form G. In this study scores were determined by hand scor­

ing the instruments, using stencils provided by Consulting Psycholo­

gists Press (CPP). The mean score on the relationship dimension of

the GES Form R was determined from the sum of the cohesion, leader

support, and expressiveness subscales of the instrument. The mean

score on the personal growth dimension was determined from the sum of

the independence, task orientation, self-discovery, and anger and

aggression subscales. The mean score on the system maintenance di­

mension was determined from the sum of the order and organization,

leader control, and innovation subscales.

Based upon normative data from the GES, those respondents at or

below the mean were low on that dimension. If the score was above

the mean, they were considered high on that dimension. The decision

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to use the mean score on the GES was made due to the small population

size (jn = 76), I f the group was normally distributed, about 50% of

each MBTI type would be high and 50% would be low on any GES dimen­

sion. This technique was employed in hopes of detecting s ta tis tic a l­

ly significant differences between GES mean dimension scores of the

supervisors and the normative data available on the instrument.

Findings

The numbers of each MBTI type with high or low scores on the

three GES dimensions are reported in Tables 8, 9, and 10. There were

only two NFs in the population sampled, and they do not appear in the

table nor are they included in the statistical tests. Using chi

square, the relationship between MBTI personality type and GES dimen­

sion scores is reported. None of the differences was statistically

significant (see Tables 8, 9, and 10).

The same data for MBTI types and GES dimension scores were

analyzed using analysis of variance (ANOVA). Again, no significant

findings were discovered. See Tables 11, 12, and 13 for ANOVA re­

sults.

The expectation for Hypothesis 1 was that an ST would be low on

the relationship dimension. There were 48 STs and only 17 were low

on this dimension and their mean score was not in the expected direc­

tion. The chi-square value for the hypothesis was 2.13 (2 degrees of

freedom) and was not significant (£ = .46). Also see Tables 11, 12,

and 13 for ANOVA results which indicate similar findings.

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Table 8

Number of Supervisors Categorized ST, SF, NF, and NT Scoring High or Low on the Relationship Dimension

Frequency of MBTI function type

ST SF NF NT

Relationship dimension Low 17 8 0 5 score category High 31 6 0 7

Note. x^(relationship dimension) = 2.13, ^ = 2, £ = .3447 NS. NFs (£ = 2) not computed for ANOVA or chi square (x^).

Table 9

Number of Supervisors Categorized ST, SF, NF, and NT Scoring High or Low on the Personal Growth Dimension

Frequency of MBTI function type

ST SF NF NT

Personal growth dimension Low 24 10 0 6 score category High 24 4 0 6

Note. x^(personal growth dimension) = 1.60, = 2, £ = .46, NS. NFs (£ = 2) not computed for ANOVA or chi square (x )•

The expectation for Hypothesis 2 was that an ST would be low on

the personal growth dimension. There were 48 STs and 24 were low and

24 were high. The mean score was not in the expected direction. The

chi-square value for the hypothesis was 1.60 (2 degrees of freedom)

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Table 10

Number of Supervisors Categorized ST, SF, NF, and NT Scoring High or Low on the System Maintenance and System Change Dimension

Frequency of MBTI function type

ST SF NF NT

System maintenance dimension Low 29 7 0 5 score category High 19 7 0 7

Note. x^(System maintenance and system change dimension) = 2.8, ^ = 2, £ = .25, NS. NFs (£ = 2) not computed for ANOVA or chi square (x^).

Table 11

Comparison of MBTI Functions ST, SF, NF, and NT and GES Relationship Dimension Using ANOVA

Sum of Mean £ F Source ^ squares squares ratio prob.

Between groups 3 8.9103 2.9701 0.9976 .3990

Within groups 72 214.3704 2.9774

Total 75 223.2807

and was not significant (£ = .46). See Table 12 for ANOVA results

which indicate similar findings.

The expectation for Hypothesis 3 was that an ST would have a low

score on the system maintenance and system change dimension. There

were 29 STs low on this dimension and 19 STs high on this dimension.

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Table 12

Comparison of MBTI Functions ST, SF, NF, and NT and GES Personal Growth Dimension Using ANOVA

Sum of Mean £ Source squares squares ratio prob.

Between groups 3 1.7224 0.5741 0.4528 .7161

Within groups 72 91.2999 1.2681

Total 75 93.0222

Table 13

Comparison of MBTI Functions ST, SF, NF, and NT and GES System Maintenance and System Change Dimension Using ANOVA

Sum of Mean £ £ Source squares squares ratio prob.

Between groups 3 9.2591 3.0864 1.6460 .1863

Within groups 72 135.0026 1.8750

Total 75 144.2617

Even though the relationship was in the expected direction, the rela­

tionship was not significant. The chi-square value for this hypothe­

sis was 2.8 (2 degrees of freedom) and was not significant (£ = .25).

Also, see Table 13 for ANOVA results which indicate similar findings.

The expectation for Hypothesis 4 was that an SF would have a

high score on the relationship dimension. There were 14 SFs, of whom

8 were low and 6 were high. The relationship was not in the expected

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direction. The chi-square value for the hypothesis was 2.13 (2 de­

grees of freedom) and was not significant (£ = .46). See Table 11

for ANOVA results which indicate similar findings.

The expectation for Hypothesis 5 was that an SF would have a

high score on the personal growth dimension. Only 4 out of 14 were

high on this dimension and the scores were not in the expected direc­

tion. The value of chi square for the hypothesis was 1,60 (2 degrees

of freedom) and was not significant (£ = .46). See Table 13 for

ANOVA results which indicate similar findings.

The expectation for Hypothesis 6 was that an SF would have a low

score on the system maintenance dimension. The 14 respondents did

not report scores in the expected direction, 7 were high and 7 were

low. The chi-square value for the hypothesis was 2.8 (2 degrees of

freedom) and was not significant (£ = .25). See Table 12 for ANOVA

results which indicate similar findings.

The results of Hypotheses 7, 8, and 9 are not reported due to

the small number (£ = 2) that reported the NF type. A recommendation

is made in Chapter V regarding this concern.

The expectation for Hypothesis 10 was that an NT would score low

on the relationship dimension. Of the 12 NT respondents, 5 reported

low scores. The results were not in the expected direction. The

chi-square value for the hypothesis was 2.13 (2 degrees of freedom)

and was not significant (£ = .34). See Table 11 for ANOVA results

which indicate similar findings.

The expectation for Hypothesis 11 was that an NT would have a

low score on the personal growth dimension. Of the 12 respondents, 6

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were low and 6 were high. The results were not in the expected di­

rection. The chi-square value for the hypothesis was 1.60 (2 degrees

of freedom) and was not significant (£ = .46). See Table 13 for

ANOVA results which indicate similar findings.

The expectation for Hypothesis 12 was that an NT would have a

high score on system maintenance dimension. Of the 12 respondents, 7

were high and in the expected direction. The chi-square value for

the hypothesis was 2.8 (2 degrees of freedom) and was not significant

(^ = .25). See Table 12 for ANOVA results which indicate similar

findings.

Summary

All study hypotheses were rejected. There was not a s ta tis ti­

cally significant difference between the four MBTI personality type

functions and the dimensions of the GES. The conclusions from the

data analysis and recommendations are presented in Chapter V.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. CHAPTER V

DISCUSSION AND RECOMMENDATION

This study was conducted to determine the relationship between

Jung's psychological type as determined by the functions of the

Myers-Briggs Type Indicator (MBTI, Myers & McCaulley, 1985) and the

leadership behaviors of a group of supervisors. The Group Environ­

ment Scale (GES, Moos, 1974) was used as a measure of leader behav­

iors in the work group. The primary objective of the study was to

determine the personality type that would be most able to use and to

encourage others to use participative leader behaviors. A secondary

objective was to use this information to help supervisors better

understand the changes by developing a training program to learn the

necessary participative behaviors and to have the company use the

information in selecting and developing more effective teams. These

secondary objectives would help both the supervisor and the company

better understand the changes that were occurring. This chapter

contains a discussion regarding the findings and recommendations.

There were no significant relationships between MBTI person­

a lity functions sensing with thinking (ST), sensing with feeling

(SF), intuition with feeling (NF), and intuition with thinking (NT)

and the three dimensions of the GES at the .01 level. The hypotheses

were rejected. Personality type determined by the MBTI functions did

81

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not have any significant relationship to leadership behavior deter­

mined by the GES dimension.

Discussion

Overall there is no support for any of the hypotheses. There

are several explanations or interpretations of the findings. It is

possible that due to measurement error the tests did not measure the

intended characteristics and behaviors. Given the cautions taken in

selecting the instruments and conducting the data gathering, this

explanation is unlikely. Several other reasons may have contributed

to the findings.

1. No one has attempted to determine the relationship of MBTI

personality functions and the three dimensions of the GES as a meas­

ure of participative leader behaviors. This study was an effort to

do so. The MBTI has been widely used as a means for improving commu­

nications, teamwork, and leadership (McCaulley, 1981) and the GES

measures the characteristics of task oriented groups such as a work

group or team with a firs t-lin e supervisor (Moos, 1986). While there

is nothing wrong with the instruments, there is the possibility that

these two instruments do not relate to each other in any meaningful

way.

2. During the data collection, some intervening factors may

have influenced the participants' responses, especially on the GES.

A number of significant events took place at the time of the study.

These included: (a) the transfer of a very popular plant manager,

(b) a great many supervisors le ft the company due to a reduction in

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personnel, (c) the transfer of many firs t-lin e supervisors to other

fa c ilitie s , (d) the closing of several other plants on the site, (e)

extensive overtime demands on the remaining supervisors, and (f) an

announcement was made that the plant being studied was scheduled to

close in 1992.

In this study there was a real possibility that the type of

leadership behavior employed by the firs t-lin e supervisor was deter­

mined more by their need to survive the environmental factors rather

than by expressing their true preference in making decisions. This

factor may have had a far greater influence on the results than could

be controlled for in the tests or by the testing procedure.

3. While correct testing procedures were followed when adminis­

tering the instruments, the results may be flawed. All participants

in the study were volunteers and the possibility exists that volun­

teers are different from nonvolunteers (Isaac & Michael, 1985).

Another problem was the small sample (ji = 76). In general, the

larger the sample the smaller the sampling error (Isaac & Michael,

1985).

4. The fourth factor which may have influenced the results are

the tests themselves. While the MBTI has accepted validity and r e li­

a b ility , no psychological instrument can always accurately predict

personality type (Myers, 1962b). There are factors which may affect

the results on the MBTI; they are: (a) measurement error, (b) stages

of type development of the supervisors taking the tests, and (c)

environmental factor that interferes with the person expressing true

preferences (Myers & McCaulley, 1985).

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There is the possibility that measurement error played some part

in the fact that no relationship was found between MBTI functions and

GES dimensions. The population sampled, however, was fa irly repre­

sentative of other groups of supervisors who have taken the GES and

the MBTI with the exception that there was a far greater number of

introverts ( I) than was expected from a review of the number i f in­

troverts in the general population and other groups of supervisors

(Myers & McCaulley, 1985).

Type development is a dynamic concept, not static. Given the

age and educational level of the work force, it is reasonable to

assume that this group is representative of normal type development.

Of real concern in this study were the environmental factors

which changed dramatically in the late 1980s. Several plants located

on the site were closed, many supervisors le ft the company or were

outplaced to other fa c ilitie s within the company, and extensive over­

time for the remaining supervisors was common.

The remaining supervisors who responded were a homogeneous group

in many respects. The great majority had worked on the line (98%),

they were predominantly white males (89%), with 26 years of seniori­

ty, and more than half were STs (63%). The respondents in all lik e ­

lihood were excellent at supervising a small area but were uncomfort­

able accepting the many changes and challenges that participative

leadership brought.

There was a distinct possibility that the environmental factors

had a marked influence on the results. There is no information

available on the impact these factors had on the GES, but it must be

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 85

assumed that these factors influenced the responses in a negative

fashion since the purpose of the instrument is to measure the social

and environmental conditions of groups (Moos, 1986). These super­

visors were under tremendous pressure and stress to survive the envi­

ronment .

5, The fifth factor which may have influenced the results was

the low number of NFs. The NF personality type was reported in only

2 of the 76 cases. In general, assembly line work in plants, includ­

ing supervisory work, demands ST type behaviors. Yet there was the

expectation that enough of each of the four types would be identified

for statistical analysis. The low number of NFs did not allow for

any statistical comparison between NFs and the other three person­

a lity types in relation to their scores on the three GES dimensions.

In reviewing literature for this study, there was an expectation that

the sample of 113 supervisors would generate from 10 to 22 super­

visors in the NF category. Not only were the NFs low in absolute

terms but to other groups that were logically assumed to be similar.

This expectation was based upon studies reviewed by Myers and

McCaulley (1985) (see Table 1). The lack of NFs generates several

possible explanations:

1. During the early 1980s, many younger supervisors, both male

and female, were recruited from the m ilitary and colleges. They were

hired through company sponsored assessment centers; and when business

conditions worsened in the late 1980s, they were the firs t to leave.

Many took the buy-out, some returned to school or to the m ilitary,

and many were outplaced. There is the possibility that some of these

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 86

supervisors were NFs. There were well over 100 supervisors who le ft.

2. NFs are not rewarded by the system and quickly leave to seek

other types of work in the organization,

3. The system does not allow NFs in because the work demands ST

type behavior. This could indicate that the management system in the

plant studied has not changed to become more participative, yet this

conclusion is very speculative and not supported by statistical data.

Conclusions

The environment in which the research was conducted was ex­

tremely uncertain. All the subjects were confronting job loss, an

uncertain economic situation, and an almost certain closing of the

plant. Although each person voluntarily agreed to participate in the

research, the environment may have prevented them from reporting

their true preferences for personality type; and in particular, the

environment could have prevented them from accurately assessing and

reporting their own leadership behaviors. The supervisors may have

reported preferences for the MBTI and GES which seemed "safe" to

them. In some instances one alternative is more acceptable socially

within the group than is another alternative, and this is referred to

as the social desirability response set (Isaac & Michael, 1985).

There are very limited data about the interaction between the

MBTI and the GES. Both of these instruments have been found to be

reliable measures of behavior but were possibly not robust enough to

overcome the environment.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 87

From the 3 general study hypotheses, 12 directional hypotheses

were developed. These hypotheses were developed in order to predict

from a theoretical and assumptive basis the expected results when

comparing an ST to an SF to an NF to an NT on the relationship dimen­

sion, personal growth dimension, and system maintenance and system

change dimension of the GES. The curious fact is that data from 10

of the 12 directional hypotheses suggest a trend away from the

direction predicted. At this point there is no statistical evidence

of any relationship between the MBTI functions and the GES dimen­

sions.

Recommendations

This study determined that there were no significant statistical

relationships between the four MBTI types and the three dimensions of

the GES. One of the purposes of this research was to generate

greater awareness and understanding of the role of psychological type

and the supervisors' a b ility to perform their job using a more par­

ticipative approach. In spite of preparing a careful research design

based upon a clear strategy, sound logic, and conducting the field

work in a responsible manner, the hypotheses were not supported.

There are several lessons to be learned.

Future Research

Researchers must pay careful attention to the environment to

insure that participants can objectively respond to the questions on

each of the instruments. From the time the study was conceived to

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 88

the data collection phase, many environmental factors had worsened

and the following recommendations should be considered for future

research.

1. There is a need for more research on the relationship

between the MBTI and the GES. The MBTI has acceptable re lia b ility

and validity and this instrument has a vast body of statistical data

to support its use as a measure of Jungian personality type. The GES

has had acceptable re lia b ility , yet there is no certainty that the

GES is a valid indicator of participative leadership behaviors. A

simple procedure to measure the construct validity of the GES would

be to compare it with other tests that purport to measure participa­

tive leadership. Greater confidence in the validity of the GES is a

necessity.

2. There is a need to develop an instrument that helps to iden­

t if y the behaviors needed by participative managers. Very l it t l e

information has been made available on the study of leader behaviors.

Some form of ethnographic observation would be helpful in identifying

appropriate behaviors or constructs. Possibly a good start would be

to better identify the major constructs of participative leaders'

behaviors and then to do observations of leaders who are perceived as

participative.

3. There is a need to continue to study the theory of leader­

ship, especially the relationship of leaders and followers in deter­

mining what makes for a successful participative decision-making team

(Burns, 1985). This statement suggests that leadership is a struc­

ture of action that engages both leaders and followers to varying

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 89

degrees of activity in order to solve problems. Is participation in

decision making by the whole team (leader and followers) the best way

to get the desired results?

4. In order to test the conceptual hypotheses of a relationship

between personality type and leadership behavior, an additional study

is recommended. With so few NFs, no statistical comparisons were

possible. There was an assumption that NFs would be the most partic­

ipative leaders, especially ENFJs (Keirsey & Bates, 1984). Another

study could duplicate this study but with a larger number of supervi­

sors. After type had been determined, an equal number of supervisors

(30-40) who prefer sensing with thinking (ST), sensing with feeling

(SF), intuition with feeling (NF), or intuition with thinking (NT)

would be randomly selected and given the GES. This method would

allow for a full statistical comparison between personality on the

MBTI function types and leadership behavior as determined by GES

dimension.

5. I f a replication study is to be undertaken, some considera­

tion should be given to using the same instruments in an industry

that is less troubled. This study could be done in the computer

industry, in a plant setting other than automotive, or in the service

industry such as in a hospital setting.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. APPENDICES

90

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Appendix A

Comparison of Instruments Measuring Personality Type and Organizational and Interpersonal Congruence

91

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. ■DCD O Q. C g Q.

■D CD COMPARISON OF PERSONALITY INSTRUMENTS TITLE MBTI CPI SLIP EPPS 16PF MMPI C/) C/) AUTHOR(S) I.B. MYERS/ HARRISON/ J, SINGER/ A.L EDWARDS R.B. CATTELL STARKE/HATHAWAY/ K.C. BRIGGS GOUGH M. LOOMIS MCKINLEY PUBLISHER CPP CPP CPP THE PSYCHO­ INSTITUTE FOR UNIVERSITY LOGICAL CORP. PERSONALITY/ CD ABILITY TEST. 8 COST-TEST 25 - $8.25 25 - $20.00 25-$12.50 25-$21.00 25 - $22.00 10-$9.85 ANSWER SHEET 50-$17.50 50 - $7.50 50 - $20.00 50 - $20.00 50-S I 0.00 25 - $5.95 REPORT 50 - $8.00 5 0 - $8.00 25 - $23.00 N/A N/A 25 - $5.95 USE NORMAL LEADERSHIP LEADER ASSESS COGNI­ COUNSELING/ COUNSELING/ PERSONALITY PERSONALITY STYLE SELECTION TIVE STYLE RESEARCH RESEARCH ASSESSMENT TIME 20-30 MIN. (L-M) AVE. 45 MIN. (M) 30-40 MIN. (M) 45 MIN. (M) 45-60 MIN. (H) 60 MIN. + (H) RELIABILITY MODERATE MODERATE N/A MODERATE MODERATE MODERATE 3. THEORETICAL/ THEORETICAL EMPIRICAL THEORETICAL THEORETICAL THEORETICAL EMPIRICAL 3 " CD EMPIRICAL READING LEVEL 7TH GRADE 8TH GRADE N/A HIGH SCHOOL+ 7TH GRADE AVE. 6TH GRADE "OCD AGE 12 + 14+ HIGH SCHOOL + 16 + 16 + 18+ O SCORING SERVICE YY N/A Y Y Y Q. C LATEST REVISION 1977 1987 1984 1953 1986 1989 a Y o TRAINING REG. ? Y N/A Y Y Y 3 CONSTRUCT "O IvALIDITIES Y Y Y Y o Y Y Y = Yes CD Q. N = No N/A « Not Available

Low = 0 -2 0 Min. ■ D Moderate = 2 0 -4 0 Min. CD High = 4 0 - 6 0 Min.

C/) C/)

VO ro ■o I I

% PERSONALITY INSTRUMENTS REPORTED RELIABILITY SCORES INSTRUMENT PUBLISHER RANGE AVERAGE TYPE OF RELIABILITY Ç2C/) REPORTED . 3o' CPI CPP .78 TO .93 (1) MEDIAN CORRELATIONS FROM .88 ABBREV. FORM ON STANDARD SCALES FROM 8 DATA BANK

c 5 ' EPPS HARCOURT .40 TO .90 BRACE & ON 53 SCALES N/A HOMOGENEITY 3 JANOVICH (2) COEFFICIENTS . CD

C p. MBTI CPP .70 TO .94 ON N/A SPLIT-HALF REL OF El. SN&JP INTERNAL CONSISTENCY

CD .44 FOR TF (3) SPEARMAN/BROWN PROPHECY -o O FORMULA/GUTTMAN LOWER- cÛ. BOUND REL. a o 3 MMPI NCS .83 TO .87 .83 FOR TEST-RETEST ■o (PSYCHIATRIC SOCIAL o SAMPLE) (5) INTROVERSION (NORMAL SAMPLE) CD Û. (4)

O 16 PF IPAT .45 TO .93 MEDIAN TEST-RETEST c ON FORMS A&B .81 ■o CD .67 TO .86 MEDIAN TEST-RETEST ON FORMS C&D .78 (6) (/) o' SUP CPP N/A N/A N/A 3

CO CO SOURCES OF RELIABiLITIES UBXT PAGE CD "O O Q. C g Q.

■D Comparison of Instruments Measuring Organizational and Interpersonal Congruence CD

O)C/) T itle GES(b) ERI(8) FIRO-B POM(a) WES o" 3 Author(s) R. H. Moos/ G. E. McKech W. Schultz J. Hall R. Moos 0 B. Humphrey (NIC) 3 CD Publisher CPP CPP CPP Teleometrics CPP 8 International Cost—Test 2 5 -5 9 .0 0 25—$10.50 2 5 -$ 7 .0 0 Ea.—$4.50 25—$9.00 3" Answer Sheet 50—$6.00 50—$25.00 25—$12.00 N/A 50—$6.00 Report 50—$4.00 50—$25.00 N/A N/A 50—$4.00 1 3 Use Establish Measures Measures Surveys the Establish CD person and physical and human impressions person and environment psychological relationships and reactions environment congruence environment congruence 3. 3 " CD Time 15-20 min. Ave. 30 min. 30-40 min. N/A 15-20 min. (M) (M) (M) CD No lim it No lim it No lim it No lim it ■D O Q. Reliability C Average N/A N/A N/A N/A N/A a O 3 Theoretical/ Theoretical Empirical Theoretical "D Empirical Theoretical Theoretical O Reading level N/A N/A N/A N/A N/A

CD Age Different scale Adults High school + N/A D ifferent Q. per group scale per group

Scoring service Y YY N/A Y ■D CD Latest revision 1986 N/A 1987 1984 1974

Training req.î N N/A N N/A N if)C/) Construct validities Y N/A N/A N/A N/A

Low = 0-20 min. Moderate = 20-40 min. High = 40 + min. N/A = not available. 7D ■DCD O Q. C g Q.

■D CD ORGANIZATIONAL & INTERPERSONAL INSTRUMENTS REPORTED RELIABILITY SCORES C/) C/) INSTRUMENT PUBLISHER RANGE AVERAGE TYPE OF RELIABILITY FIROB CPP .70 ALL scales N/A TEST-RETEST (7) ERI CPP N/A N/A N/A 8 GROUP CPP .65 -.87 (8) N/A ci' CRONBACH'S ENVIRONMENT .62 -.86 (9) .70 TEST-RETEST SCALE (GES) RELIABLITIES 3 CD COEFFICIENT ALPHA WORK CPP .69 —.86 N/A TEST-RETEST ENVIRONMENT .69-.83 (1 MO.) 3. 1 TO 12 MONTHS 3 " CD SCALE (WES) .51 -.63 (12 MO.) (10) CD ■D PERSONAL OPINION TELEOMETRICS N/A N/A N/A O Q. MATRIX (POM) INTERNATIONAL C a NOTE: MODERATE DEGREE OF SUBSCALE INTERCORRELATION ON GES BETWEEN "EXPRESSIVENESS' SUBSCALE O 3 .51 TO 'INNOVATION/ AUTHORS CLAIM THESE ACCOUNT FOR 10% OF THE SUBSCALE VARIANCE. ■D O

CD Q.

O C "O CD

C/) o' 3

cnVO 96

Sources of R e liab ility Data

1. Walsh, J. A. (1972). Review in 7th Mental Measurements Year­ book. 0. K. Buros (Ed.).

2. Goldberg, L. R. (1985). Review in 9th Mental Measurements Yearbook. J. V. Mitchell (Ed.).

3. Myers, I. S., & McCaulley, M. H. (1985). Myers-Briggs Type Indicator Manual.

4. Strieker, L. J., & Ross, J. (1963). Psychological Reports, Vol. 14, 623-643.

5. Hathaway, S. R., & McKinley, J. C. (1943). Minnesota Multi- Phasic Inventory Manual (Reviewed 1970).

6. Zuckerman, M. (1985). Review in 8th Mental Measurements Year­ book. J. V. Mitchell (Ed.).

7. Bloxom, B. (1972). Review in 7th Mental Measurements Yearbook. 0. K. Buros (Ed.).

8. Nezu, A. M. (1989). Review in 10th Mental Measurements Year­ book. J. C. Conaley & J. J. Kramer (Eds.).

9. Illback, R. J. (1985). Review in 9th Mental Measurements Year­ book. J. V. Mitchell (Ed.).

10. Konungo, R. N. (1985). Review in 9th Mental Measurements Year­ book. J. V. Mitchell (Ed.).

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Appendix B

Letters to Participants, Consent Forms, Personal Data Questionnaire, Script of Group Meetings, Outline of Group Meetings, and Follow-up Correspondence

97

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 98

Date: December 18, 1989

Subject: STUDY OF FIRST LINE SUPERVISORS

To: All Superintendents

Per our conversation of 12/13/89, I am confirming a meeting on 1/3/90 at 7:30 a.m. in the Manufacturing Conference Room. Each of you is to select three first line supervisors to participate in the pilot study. The meeting is expected to last between 2 and 1/2 and 3 hours.

Would you please give a copy of this memo to each supervisor you select. There is no preparation needed on their part and they do not need to bring anything. If you have any questions, please contact the Personnel Office at 7-0573.

Jim Conlen

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 99

May 15, 1990

Dear Supervisor:

I am writing to ask for your voluntary participation in my dissertation research. As many of you know, I am studying first line supervisors personality type and their management behaviors. I will be using the Myers-Briggs Type Indicator to determine type and the Group Environment Scale to assess management behaviors in a work group. I am contacting all first line supervisors of hourly employes in your plant to complete the MBTI, the GES and a short informational survey. This data will be kept in strict confidence with no individual results being identified. If you wish, I will personally provide feedback on the instruments to you.

The MBTI is a proven measure that indicates a preferred type for an individual. There are not "good" or "bad" types. All types are valuable and make a unique contribution to a work group. The MBTI is one of the most widely used instruments of its kind and can provide information regarding training needs, teamwork and communication within organizations. The purpose of the GES is to measure the climate of a work group and has been in use since the 1970's.

You have been scheduled to attend an informational and data collection meeting on ______;______At the meeting you will be given an explanation of the project, of the instruments and how the information will be used. The meeting will take place in the Plant 9 Training Area (Conference Room 1) on the mezzanine.

I look forward to your assistance with my data collection. All participants will meet in groups of 25-30 people. Each instrument will be thoroughly explained and you will have an opportunity to ask questions when the explanation is completed. A follow-up session will be scheduled for anyone who wishes more information about personality type.

Sincerely,

James J. Conlen Graduate Student Western Michigan University Home Phone (313) 625-7445 Work Phone (313) 377-6567

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 100

♦PLEASE COMPLETE BEFORE TAKING THE MYER-BRIGGS TYPE INDICATOR (MBTI) AND THE GROUP ENVIRONMENT SCALE (GES) CONSENT TO PARTICIPATE IN MBTI & GES RESEARCH

If you have decided to voluntarily participate in the MBTI and GES research please indicate your preference for results by placing an "X" by the appropriate option below:

OPTION 1______I wish to participate purely on a research basis and do not desire feedback on my individual results. I understand that a copy of the final report will be made available for review.

OPTION 2______I would like to obtain feedback on my individual results. I also understand that the researcher will contact me to arrange a mutually convenient time and place to review results and provide in­ terpretation. A trained colleague may be asked to assist when necessary. If you have selected the first option please complete all data on the answer sheets but exclude your name to retain anonymity.

If you have selected the second option please fill in your name on both answer sheet and complete the information that follows on this form:

I (print name)______request feedback on my individual scores and I also understand that this data will be kept strictly confidential.

(signature)______(date)______

(phone)______

If you have any questions please contact me on (313) 625-7445 or (313) 377-6567. Thank you for your assistance.

James J. Conlen

...... 1 Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 101

PARTICIPANT SURVEY

PERSONAL DATA QUESTIONNAIRE

INSTRUCTIONS : Place an (x ) next to the item that best describes your response to each question. In order to correctly score the MTBI it is necessary to know the participants sex. (Previous studies indicate that men and women respond differently on parts of the MTBI).

Your Name______Superintendent______Dept. #______

Length of company service ______as of Jan. 1, 1990. Please indicate in years

Length of company service as a first-line supervisor____ Please indicate in years

Male______Female______

Racial background; (Check one only)

Black White

Hispanic Asian_

American Indian Other

Are you a member of any Foreman's or Manager's Associa­ tion? Yes___^ No____

Only group results will be published. Individuals will not be indentified. If you wish to have feedback on the results from the MTBI and the GES make sure that you place your name on the score sheets. I will be happy to meet you to discuss your results. The meeting will be confidential and only you will know your individual scores.

If you have any questions, please contact me at work (313) 377-6567. Thank you for your cooperation regarding the above.

James Conlen

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 102

Script of Group Meeting

INTRODUCE MYSELF- NAME 2 min. Model Introduction CURRENTPOSITION For Participants LENGTH OF COMPANY SERVICE HOBBIES WELCOME and thank you for attendance 3-5 min. -bathrooms, and refreshments - Read Following statement : This statement wii be read to all groups so that each group will have the same knowledge of the study. I know that you have been encouraged by your' immediate supervisor to attend this session today and I want to thank you for your presence. I want you to know that your participation in the data gathering for my research project on First line supervisor is critical to the success of the project and is totally voluntary. If you choose not to participate,do not fill out any of the forms, no one will be given that information. If you fill out the forms and the instruments and later decide not to participate simply call me at (313) 377-6557 and tell me to delete your data by the number from my data bank.' If you have any questions, please don’ t hesitate to call me. As many of you know, I am studying first line supervisors personality type and their management behaviors. I will be using the Myers-Briggs Type Indicator to determine type and the Group Environment Scale to assess management behaviors in a work group.I am contacting all first line supervisors of hourly employees in your plant to complete the MBTI, the GES and a short informational survey. This data will be kept in strict confidence with no individuai results being identified. If you wish, I will personally provide feedback on the instruments to you. The MBTI is a proven measure that indicates a preferred type for an individual. There are no "good" or "bad" types. All types are valuable and make a unique contribution to a work group. The MBTI is one of the most widely used instruments of its kind and can provide information regarding training needs, teamwork and communication within organizations. The purpose of the GES is to measure the climate of a work group and has been in use since the 1970's.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 103

I look forward to your assistance with my data collection. All participants will meet in groups of 25-30 people. Each instrument will be thoroughly explained and you will have an opportunity to ask questions when the explanation is completed. A follow-up session will be scheduled for anyone who wishes more information about personality type. ANSWER ANY QUESTIONS 3-5 min.

INTRODUCTION OF PARTICIPANTS NAME : DEPARTMENT: LENGTH OF COMPANY SERVICE: HOBBIES SPECIAL INTEREST:

EXPLANATION OF PROJECT -3 instrument, MBTI., GES, PDQ -Consent Form MBTI, GES 5 min

DESCRIPTION OF MBTI 40 MIN -answer questions, fill out answer sheet BREAK 10 MINS

DESCRIPTION OF GES -answer questions fill out answer 40 min

*Group I, III, and V will take the MBTI first. *Group II and IV will take the GES first

COMMENTS AND QUESTION

ARRANGE FOLLOW-UP SESSION

THANKS

JAMES CONLEN

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 104

July 5, 1990

TO: All Survey Participants FROM: Jim Conlen RE: Follow-up Session on MBTI & GES

I want to personally thank you for taking time from your busy schedule to participate in my data collection. ] have met with 76 supervisors who participated fully in my survey and I want to schedule a time to meet with all of you to discuss your results. The follow-up session will take about 1 1/2 hours and I will schedule enough sessions to make it convenient for each one of you to attend. I encourage you to attend one of the following sessions:

(D ays) Wed - 7-11-90 8:30 Plant 9 mezs Conf Room (D ays) Wed - 7-11-90 10:30 Plant 55 Conference Room (D ays) Wed - 7-11-90 12:30 Plant 18 Conference Room (After) Thurs 7-12-90 3:30 Plant 55 Conference Room (After) Thurs 7-12-90 5:00 Plant 55 Conference Room (After) Thurs 7-12-90 7:00 Plant 18 Conference Room If you are unable to attend one of these sessions, please contact me at (313) 377-6567 and I will make arrange­ ments to meet with you at another time.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Appendix C

Confirmation Letter From Human Subjects Institutional Review Board and Permission Letters From Consulting Psychologist Press

105

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 106

Hy->an Subjects Insv:.- onal Review Board Kalamazoo. kSchigan 49T^

Western Michigan University

Dste: February 12,1990

To: James Joseph Conlen

From: Mary Anne Buwta, Chair G^jL/w-c^iCs-

This letter v lll serve as confirnntion that your research protocol, "Relationship of Myers Briggs Functions end First Line Supervisory Behavior’ , has been approved under the exempt category of revicv by the KSIRB. The conditions and duration of this approval are s(*cified in the Policies of Western Michi^n University. You may nov h ^ n to implement the research as described in the approval application.

You must seek reapproval for any changes in this design. You must also «ek reapproval if the project extends beyond tte ter mi ration date.

The Board wishes (^u success in tte pursuit of your research goals,

xc: C. Kelley, Educational Leadership

HSIRB Project Number 89-11-14

Approval Termination______February 12.1991

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 107

CONSULTING PSYCHOLOGISTS PRESS, INC

5803 EAST BAYSHORE ROAD PALO ALTO, CA 94303 (415) 969-8901

riam es Conlen Cus.omer#------10 R o b ertso n C ourt Purchase order * Clarkston, MI 48016 Product»______

Quantity L J Price ___

In response to your request of F ebruary 6,______1991 permission is hereby granted to you to (Date) include Figure 4-1 (page 31), Table 4-1 (page 32), and Table 4.3 (page 35) from the Manual for the MBTI in your dissertation entitled "The Psychological Typologies and Leadership Behaviors of First-Time Supervisors in a Large Automotive Company." These tables and figure may remain in your dissertation for microfilming and individual copies may be supplied upon demand. This permission reflects the title change of your dissertation. Permission is granted for this project only. for E research ONLY □ commercial use □ clinical use subject to the following restrictions:

(a) Any material used must contain the following credit lines: ! ; "Reproduced bv spiecial permission of the Publisher, Consulting Psychologists Press. Inc.. Palo Alto. CA ' 9 4 3 0 3

from Manual: A Guide to th e Development and nf Use rhp Mvprg-Rrigpg Type Indicator by Isabel Briggs Mvers & Marv H. McCaullev 1 985______

Further reproduction is prohibited without the Publlshei^s consent."

lb) None of the materials may bo sold or used for purposes other than those mentioned above.

(c) One copy of any matenal reproduced will be sent to the Publisher to indicate that the appropriate crcdtt line has been used.

Id) Payment of a reproduction fee of fe e w______aived

le) James Conlen______agreels) to assign all right, title, and interest in translations. versions, and/or modifications or this instrument to CPP or as directed bv CPP

CONSULTING PSVCHOLOCISTS-PRESS. INC.

Date 7 F eb ru ary 1991 Permissions Decpnmem

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 108

CONSULTING PSYCHOLOGISTS PRESS, INC.

3803 EAST BAYSHORE ROAD PALO ALTO, CA 94303 (415) 969-8901

I ~~1 Customer # ____

l o T b S t s o n C ourt Purchase order « Clarkston, MI 48016 Product#------Quannty______I I Price ______

In response to your request of F ebruary 6______, 1991 permtssion ts hereby granted to you to (Date) Include the Croup Environment Scale subscalc and dimension descriptions (from pg. 2)from the GES manual in your dissertation entitled "The Psychological Typologies and Leadership Behaviors of First-Time Supervisors in a Large Automotive Company." These descriptions may remain in you dissertation for microfilming and individual copies may be distributed upon demand. This permission . reflects the title change of your dissertation. Permission is granted for this project only. for Q research ONLY □ commercial use □ clinical use subject to the following restrictions:

(a) Any material used must contain the following credit lines:

"Reproduced by special permission of the Publisher, Consulting Psychologists Press. Inc., ' I Palo Alto, CA 9 4 303 ' ‘

from Group Environment Scale Manual

by R udolf H. Moos and B a r r ie Humphrey______'S 1 986______

I Further reproduction is prohibited without the Publisher's consent." |

(b) None of the materials may be sold or used for purposes other than those mentioned above.

(c) One copy of any material reproduced v/ill be sent to the Publisher to indicate that the appropnate credit line has been used.

(d) Payment of a reproduction fee of foe w aived

(e) James Conlen______agreeis) to assign all right, title, and interest in translations. versions, and/or modifications of this instrument to CPP or as directed bv CPP.

LTINC PSYCHOLQClffPS-PRESS, INC.

By \ V Date 7 F eb ru ary 1991 Jill^P toy ^ Permissions Deparfm^

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Appendix D

The Location of the 16 Preferences and Contributions Made by Each Preference to Each Type

109

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 110

THE LOCATION OF THE 15 PREFERENCE TYPES ON THE TYPE TABLE

ISTJ ISFJ INFJ INTJ

ISTP iSFP INFP INTP

ESTP ESFP EN F P ENTP

ESTJ ESFJ ENFJ ENTJ

EXTRAVERSION-INTROVERSION SENSING-INTUITION 1 E

THINKIIIG-FEEUNG JUDGMENT-PERCEPTION

T FT

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. I l l

Contributions Made by Each Preference to Each Type

Sensing Types Intuitive Types WItti Thinking With Fooling With Feeling With Thinking

ISTJ ISFJ INFJ WTJ

1 Depth ol concentration 1 Depth of concentration 1 Depth of concentration 1 Depth of concentration S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilrtles

T Logic and analysla F Wamith and sympathy F Warmth and sympathy T Logic and analysis

J Organization J Organization J Organization J Organization 1

ISTP ISFP INFP INTP

1 Depth of concentration 1 Depth of concentration 1 Depth of concentration 1 Depth of concentration I S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibllltlos T L ^ ic and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis

£ P Adaptability P Adaptability P Adaptability P Adaptability

ESTP ESFP ENFP ENTP E Breadth of Interests E Breadth of Interests E Breadth of Interests E Breadth of Interests

S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilities

T Logic and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis IP Adaptability P Adaptability P AdaptabllHy P Adaptability a§ ESTJ ESFJ ENFJ ENTJ

& E Breadth of interests E Breadth of interests E Breadth of Interests E Breadth of interests S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilities

T Logic and analyais F Warmth and sympathy F Warmth and sympathy T logic and analysis

J Organization J Organization J Organization J Organization

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Appendix E

MBTI Type Tables for Population and Comparison to Similar Groups

112

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Source of data Group MBTI Type Table tabulated: Center for Applications of Psychological Type 1st Line Supervisors CES Legend: % = percent of total choosing this group who fall into this type. (null) I = Self-selection index: 76 Ratio of percent of type in group to % in sample. SENSING types INTUITIVE types N %I with with with with THINKING FEELING FEELING THINKING E 34 44.74 0.90 ISTJ ISFJ INFJ INTJ U I 42 55.26 1.10 DI S 62 81.58 1.12 N= 23 N= 5 N= 0 N” 2 GN N 14 18.42 0.68 %= 30.26 %= 6.58 %» 0.00 %» 2.63 IT T 60 78.95 1.06 1= 1.15 1= 1.19 1° 0.00 1= 0.47 N R F 16 21.05 0.83 G 0 J 57 75.00 0.96 P 19 25.00 1.15 ISTP ISFP 2 INFP INTP P E IJ 30 39.47 1.01 E R IP 12 15.79 1.42 N= 5 N= 5 N= 1 N= 1 RT EP 7 9.21 0.86 %= 6.58 %= 6.58 %= 1.32 %= 1.32 C S EJ 27 35.53 0.91 1= 1.38 1= 3.44 1= 0.86 1= 0.46 E ST 48 63.16 1.12 P SF 14 18.42 1.12 T NF 2 2.63 0.29 ESTP ESFP ENFP ENTP I E NT 12 15.79 0.88 VX SJ 47- 61.84 1.00 N= 3 N= 2 N= 1 N= 1 ET SP 15 19.74 1.75 «= 3.95 %= 2.63 %= 1.32 %= 1.32 S R NP 4 5.26 0.50 1= 1.47 1= 1.38 1= 0.38 1= 0.49 A NJ 10 13.16 0.80 J V TJ 50 65.79 1.07 ------U E TP 10 13.16 1.01 ESTJ ESFJ ENFJ ENTJ D R FP 9 11.84 1.35 GT FJ 7 9.21 0.55 N= 17 N= 2 N= 0 N= 8 I S IN 4 5.26 0.46 %= 22.37 %= 2.63 S= 0.00 ft= 10.53 N EN 10 13.16 0.85 1= 0.98 1= 0.37 1= 0.00 1= 1.53 G IS 38 50.00 1.29 ES 24 31.58 0.92

Note concerning symbols following the selection ratios: " implies significance at the .05 level, i.e.. Chi-square >3.8; # implies significance at the .01 level, i.e.. Chi-square > 6.6; * implies significance at the .001 level, i.e.. Chi-square > 10.8. _ (underscore) indicates Fisher's exact probability used instead Chi-square. Base population used in calculating selection ratios: Public Managers Base total N = 523. Sample and base are independent. * * * * Calculated values of Chi-square or Fisher's exact probability * * * * Type table order E 0.7090 IJ 0.0061 SJ 0.0002 IN 0.1139 0.5075 0.7893 0.4041 0.4086 I 0.7090 IP 1.4201 SP 4.3819 EN 0.2795 S 2.5224 EP 0.1580 NP 0.2142 IS 3.5756 0.5697 0.0311 1.0000 0.5087 N 2.5224 EJ 0.3768 NJ 0.5323 ES 0.2380 T 0.6805 ST 1.1685 TJ 0.5025 0.7101 1.0000 0.4928 0.7065 F 0.6805 SF 0.1866 TP 0.0014 J 0.3940 NF 0.0707 FP 0.7386 0.0056 0.2105 0.2381 1.2939 P 0.3940 NT 0.2173 FJ 2.7646

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 114

Source of data Group MBTI Type Table tabulated: Center for Applications of Psychological Type 1st Line Supervisors GES Legend: % «■ percent of total choosing this group who fall into this type. (null) I “ SeIf-selection index: 76 Ratio of percent of type in group to S in sample. SENSING types INTUITIVE types N %I with with with with THINKING FEELING FEELING THINKING E 34 44.74 0.80 ISTJ * ISFJ INFJ INTJ U I 42 55.26 1.25 D I S 62 81.58 1.41 * N= 23 N= 5 N= 0 N= 2 G N N 14 18.42 0.44 * %= 30.26 %= 6.58 0.00 %» 2.63 IT T 60 78.95 1.24 * 1= 1.91 1= 1.08 1= 0.00 1= 0.49 NR F 16 21.05 0.58 « G 0 J 57 75.00 1.10 P 19 25.00 0.79 ISTP ISFP INFP INTP P E IJ 30 39.47 1.31 E R IP 12 15.79 1.11 N= 5 N= 5 N= 1 N= 1 RT EP 7 9.21 0.53 «= 6.58 %= 6.58 %= 1.32 %= 1.32 CS EJ 27 35.53 0.93 1= 2.16 1= 2.35 1= 0.31 I- 0.32 E ST 48 63.16 1.60 * P SF 14 18.42 0.99 — ------T NF 2 2.63 0.15 * ESTP ESFP ENFP ENTP IE NT 12 15.79 0.64 V X SJ 47 61.84 1.34 » N= 3 N= 2 N= 1 N= 1 ET SP 15 19.74 1.66 " %= 3.95 %= 2.63 %= 1.32 %= 1.32 S R NP 4 5.26 0.27 1 1= 1.34 1= 0.86 1= 0.20 1= 0.27 A NJ 10 13.16 0.59 JV TJ 50 65.79 1.34 « ------U E TP 10 13.16 0.88 ESTJ ESFJ ENFJ ENTJ D R FP 9 11.84 0.71 GT FJ 7 9.21 0.47 N= 17 N= 2 N= 0 N= 8 I S IN 4 5.26 0.32 %= 22.37 %= 2.63 %= 0.00 %= 10.53 N EN 10 13.16 0.51 TT 1= 1.28 1= 0.40 1= 0.00 1= 1.04 G IS 38 50.00 1.80 * ES 24 31.58 1.05

Note concerning symbols following the selection ratios: " implies significance at the .05 level, i.e.. Chi-square >3.8; # implies significance at the .01 level, i.e.. Chi-square > 6.6; * implies significance at the .001 level, i.e.. Chi-square > 10.8. _ (underscore) indicates Fisher's exact probability used instead Chi-square. Base population used in calculating selection ratios: Administrators, Managers and Supervisors Base total N = 3678. Sample and base are independent. * * * * Calculated values of Chi-square or Fisher's exact probability * * * * Type table order E 3.6483 IJ 3.1196 SJ 7.4075 IN 0.0108 11.3672 1.0000 0.1773 0.3280 I 3.6483 IP 0.1556 SP 4.3769 EN 6.1013 S 17.0942 EP 3.4827 NP 0.0019 IS 18.0224 0.0867 0.0662 0.2607 0.2662 N 17.0942 EJ 0.2536 NJ 3.6280 ES 0.0747 T 7.3418 ST 17.5353 TJ 8.4581 0.7273 1.0000 0.0900 0.1825 F 7.3418 SF 0.0011 TP 0.1892 J 1.4895 NF 0.0007 FP 1.2289 1.1968 0.2366 0.0745 0.0121 P 1.4895 NT 3.0674 FJ 5.0587

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 115

Source of data Group MBTI Type Table tabulated: Center for Applications of Psychological Type 1st Line Supervisors GES Legend: » = percent of total choosing this group who fall into this type. (null) I “ Self-selection index: N « 76 Ratio of percent of type in group to % in sample. SENSING types INTUITIVE types N% I with with with with THINKING FEELING FEELING THINKING E 34 44.74 0.94 ISTJ ISFJ INFJ INTJ U I 42 55.26 1.06 D I S 62 81.58 1.13 N= 23 N= 5 N= 0 N= 2 G N N 14 18.42 0.67 30.26 %= 6.58 %« 0.00 »= 2.63 I T T 60 78.95 1.24 " I" 1.38 1= 0.63 1= 0.00 1= 0.92 N R F 16 21.05 0.58 " G 0 J 57 75.00 1.08 V P 19 25.00 0.82 ISTP ISFP INFP INTP P E IJ 30 39.47 1.06 E R IP 12 15.79 1.04 N» 5 N= 5 N° 1 N= 1 R T EP 7 9.21 0.60 %- 6.58 6.58 %= 1.32 %«= 1.32 C S EJ 27 35.53 1.10 1= 1.38 I» 3.45 1= 0.20 1= 0.69 E ST 48 63.16 1.23 P SF 14 18.42 0.88 NF 2 2.63 0.17 » ESTP ESFP ENFP ENTP I E NT 12 15.79 1.28 V X SJ 47 61.84 1.10 N= 3 N= 2 N= 1 N= 1 E T SP 15 19.74 1.22 «= 3.95 %= 2.63 %= 1.32 «= 1.32 S R NP 4 5.26 0.37 1= 0.69 1= 0.69 1= 0.35 1= 0.69 A NJ 10 13.16 0.99 J V TJ 50 65.79 1.33 " ------——------U E TP 10 13.16 0.92 ESTJ ESFJ ENFJ ENTJ D R FP 9 11.84 0.73 G T FJ 7 9.21 0.46 " N= 17 N= 2 ■N= 0 N= 8 I S IN 4 5.26 0.39 %= 22.37 %= 2.63 %= 0.00 %= 10.53 N EN 10 13.16 0.92 1= 1.17 1= 0.55 1= 0.00 1= 1.84 G IS 38 50.00 1.28 ES 24 31.58 0.95

Note concerning symbols following the selection ratios: " implies significance at the .05 level, i.e.. Chi-square >3.8; # implies significance at the .01 level, i.e.. Chi-square > 6.6; * implies significance at the .001 level, i.e.. Chi-square > 10.8. _ (underscore) indicates Fisher's exact probability used instead Chi-square. Base population used in calculating selection ratios: Police Supervisors Base total N = 105. Sample and base are independent.

* * * * Calculated values of Chi-square or Fisher's exact probability * * * * Type table order E 0 .1 4 7 3 IJ 0.1015 SJ 0.5803 IN 0 .0 8 3 2 1.6249 0.4341 0 .5 1 0 1 1 .0 0 0 0 I 0.1473 IP 0.0103 SP 0 .3 8 1 0 EN 0 .0 4 7 1 s 2 .0 5 9 3 EP 1 .4 4 4 0 NP 0 .0 8 3 2 IS 2 .1 5 0 2 0 .7 4 4 3 0 .1 3 2 5 0.1413 1.0000 N 2 .0 5 9 3 EJ 0 .1 9 5 2 NJ 0 .0 0 1 2 ES 0 .0 6 1 8 T 4 .8 2 6 3 ST 2 .4 6 6 0 TJ 4 .7 4 2 4 0 .7 3 6 1 0.7066 0.4004 1 .0 0 0 0 F 4.8263 SF 0.1773 TP 0 .0 4 7 1 J 0 .6 5 3 3 NF 0 .0 0 5 0 FP 0 .6 7 7 7 0.2990 0.7007 0 .2 6 5 2 1 .4 3 0 5 P 0.6533 NT 0.4303 FJ 3 .9 2 4 9

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 116

Source o f data Group MBTI Type Table tabulated: Center for Applications of Psychological Type 1st Line Supervisors GES Legend: % « percent of total choosing this group who fall into this type. (null) I = Self-selection index: N = 76 Ratio of percent of type in group to % in sample. SENSING types INTUITIVE types N«I with with with with THINKING FEELING FEELING THINKING J E 34 44.74 0.83 ISTJ ISFJ INFJ INTJ U I 42 55.26 1.20 D I S 62 81.58 0.96 N= 23 N= 5 N= 0 N= 2 G N N 14 18.42 1.20 %= 30.26 «= 6.58 %= 0.00 %= 2.63 I T T 60 78.95 • 1.42 # 1= 1.75 I" 0.57 1= 0.00 1= 1.37 N R F 16 21.05 0.48 « G 0 J 57 75.00 1.11 P 19 25.00 0.76 ISTP ISFP INFP INTP P E IJ 30 39.47 1.28 E R IP 12 15.79 1.03 N= 5 N= 5 N= 1 N= 1 R T EP 7 9.21 0.53 6.58 %= 6.58 S= 1.32 %= 1.32 C S EJ 27 35.53 0.97 1= 3.42 1= 1.71 I» 0.34 1= 0.23 E ST 48 63.16 1.31 P SF 14 18.42 0.50 " NF 2 2.63 0.34 ESTP ESFP ENFP ENTP I E NT 12 15.79 2.05 V X SJ 47 61.84 0.95 N= 3 N= 2 N= 1 N= 1 E T SP 15 19.74 1.03 %= 3.95 %= 2.63 %= 1.32 %■= 1.32 S R NP 4 5.26 0.39 1= 1.03 1= 0.27 1= 0.34 1= 0.00 A NJ 10 13.16 6.84 " J V TJ 50 65.79 1.49 TT U Cj TP 10 13.16 1.14 ESTJ ESFJ ENFJ ENTJ 2 D R FP 9 11.84 0.56 G T FJ 7 9.21 0.40 " N= 17 N= 2 N= 0 N= 8 I S IN 4 5.26 0.46 %= 22.37 %= 2.63 %= 0.00 10.53 N EN 10 13.16 3.42 1= 0.89 1= 0.23 1= 0.00 1= 0.00 G IS 38 50.00 1.44 ES 24 31.58 0.63 "

Note concerning symbols following the selection ratios: " implies significance at the .05 level, i.e., Chi-square >3.8; # implies significance at the .01 level, i.e.. Chi-square > 6.6; * implies significance at the .001 level, i.e.. Chi-square > 10.8. _ (underscore) indicates Fisher's exact probability used instead Chi-square. Base population used in calculating selection ratios: Factory and Site Supervisors Base total N = 52. Sample and base are independent.

* * * * Calculated values of Chi-square or Fisher's exact probability * * * * Type table order E 1.0258 IJ 1.0161 SJ 0.1668 IN 0.3144 2.7638 0.3520 10000.00 1.0000 I 1.0258 IP 0.0038 SP 0.0050 EN 0.1209 S 0.2000 EP 1.8508 NP 0.1199 IS 2.9695 0.3999 0.7000 0.5659 0.3031 N 0.2000 EJ 0.0137 NJ 0.0493 ES 4.4014 T 7.8294 ST 2.8655 TJ 5.8558 1.0000 0.1193 0.5659 1.0000 F 7.8294 SF 5.2964 TP 0.0740 J 0.9038 NF 0.2227 FP 2.0306 0.1192 0.0614 10000.00 0.0208 P 0.9038 NT 0.2761 FJ 4.6965

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. 117

Source of data Group MBTI Type Table tabulated: Center for Applications of Psychological Type 1st Line Supervisors GES Legend: % « percent of total choosing this group who fall into this type. (null) I “ SeIf-selection index: 76 Ratio of percent of type in group to % in sample. SENSING types INTUITIVE types N« I with with with with THINKING FEELING FEELING THINKING J E 34 44.74 0.95 ISTJ ISFJ INFJ. INTJ 2 U I 42 55.26 1.05 D I S 62 81.58 1.09 N= 23 N= 5 N= 0 N= 2 G N N 14 18.42 0.73 «= 30.26 %•= 6.58 %» 0.00 2.63 I T T 60 78.95 1.01 I» 1.20 1= 1.50 1= 0.00 I» 0.22 N R F 16 21.05 0.96 G 0 J 57 75.00 0.99 V P 19 25.00 1.03 ISTP ISFP INFP INTP P E IJ 30 39.47 0.95 E R IP 12 15.79 1.44 N= 5 N= 5 N«= 1 N= 1 R T EP 7 9.21 0.70 6.58 %= 6.58 %= 1.32 %» 1.32 C S EJ 27 35.53 1.04 1= 1.50 1= 2.00 1= 0.60 I» 1.20 E ST 48 63.16 1.06 P SF 14 18.42 1.20 ------NF 2 2.63 0.40 ESTP ESFP ENFP ENTP I E NT 12 15.79 0.85 V X SJ 47 61.84 1.00 N= 3 N= 2 N= 1 N= 1 E T SP 15 19.74 1.50 %= 3.95 %= 2.63 »= 1.32 1.32 S R NP 4 5.26 0.48 1= 0.72 1= 0.00 1= 0.40 I» 0.30 A NJ 10 13.16 0.92 J V TJ 50 65.79 1.05 ------Ü E TP 10 13.16 0.86 ESTJ ESFJ ENFJ ENTJ 2 D R FP 9 11.84 1.35 G T FJ 7 9.21 0.70 N= 17 N= 2 N= 0 N= 8 I S IN 4 5.26 0.34 %= 22.37 %= 2.63 ft= 0.00 %» 10.53 N EN 10 13.16 1.33 1= 0.93 1= 0.34 1= 0.00 1= 9.58 G IS 38 50.00 1.34 ES 24 31.58 0.85

Note concerning symbols following the selection ratios: " implies significance at the .05 level, i.e.. Chi-square >3.8; # implies significance at the .01 level, i.e.. Chi-square > 6.6; * implies significance at the .001 level, i.e.. Chi-square > 10.8. _ (underscore) indicates Fisher's exact probability used instead Chi-square. Base population used in calculating selection ratios: Security Managers Base total N = 91. Sample and base are independent. * * * * Calculated values of Chi-square or Fisher's exact probability * * * * Type table order E 0.1055 IJ 0.0895 SJ 0.0016 IN 0.0450 0.5164 0.7331 10000.00 0.0388 I 0.1055 IP 0.8343 SP 1.3109 EN 0,4386 S 1.1279 EP 0.6494 NP 0.2634 IS 2.6967 0.7331 0.4707 1.0000 1.0000 N 1.1279 EJ 0.0390 NJ 0.0444 ES 0.6111 T 0.0210 ST 0.2538 TJ 0.1787 0.7291 0.2056 0.6266 0.3777 F 0.0210 SF 0.2736 TP 0.1669 J 0.0152 NF 0.2934 FP 0.4216 0.0756 0.1839 1.0000 0.0118 P 0.0152 NT 0.2413 FJ 0.6494

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