About us

Northwell Health At Home, one of the largest home care agencies in New York state, has been providing the highest quality home healthcare services for over 35 years.

Service area: –– Manhattan –– Queens –– Brooklyn –– Staten Island –– Bronx –– Putnam –– Westchester –– Long Island

For more information on our home care services, Providing the care and support call (866) 651-4200 or visit Northwell.ed/at-home. you or your loved one needs

Home health services: –– Registered nurses –– Rehabilitation therapists –– Infusion therapy –– Aides –– Social workers –– Geriatric care managers –– Hospice

22497b-6-18 Home is where you’re most comfortable. So we’re here to help you or a loved one recover from an illness, accident or surgery with specialized care right in your home.

At Northwell Health At Home , we provide Experience, quality and service – a range of services and care support for you, from a name you know and trust a spouse, child or parent. For more than three decades, Northwell Health At Home has been helping people just This brochure outlines the home health services like you — our neighbors. We’re proud of our we offer throughout Manhattan, Queens, reputation for quality care and positive patient Brooklyn, Staten Island, Bronx, Putnam, feedback. Westchester and Long Island. A perfect match When it comes to quality of life, the right home care provider can make all the difference. So we work hard to match you with a professional who will best meet your needs. Our specialists are carefully screened, trained and appropriately credentialed so you can feel safe and secure.

Expect direct communication and personal service Our At Home staff members are devoted to what they do. And it shows in the quality of the services they provide. We want you to feel comfortable with our caregiving arrangement, so we keep the lines of communication open. We’ll keep you and your family informed and will answer your questions promptly.

Let’s get started. It’s easy! Northwell Health At Home efficiently delivers the care you need. Simply call the number listed after each service described on the pages ahead, and we’ll answer your questions and make necessary arrangements.

3 Registered nurses

“My nurse, Laura, was wonderful. She took such good care of me. She checked my blood pressure, made sure I understood how to take my medications correctly, and suggested useful tips to help me while I recovered.”

– Millie N.

Registered nurses Our registered nurses provide a broad range of healthcare services. Services provided by: Expect an initial evaluation to determine your needs. Your At Home Northwell Health At Home nurse will work with your doctor to develop a plan and will coordinate any other home-based care or services you may need. For information, call: Your nurse will teach you ways to manage your condition, including (866) 651-4200 how to: Insurance/payment: –– Take medications appropriately Services may be covered –– Care for wounds and skin (cleaning and changing dressings) by Medicare, Medicaid and –– Give injections most insurance plans if your physician deems them –– Administer infusion therapy medically necessary.

Service areas: Manhattan, Queens, Brooklyn, Staten Island, Bronx, Putnam, Westchester and Long Island

4 5 Rehabilitation therapists

“When I found out my husband would still need therapy after he left the hospital, I was worried about how I’d get him back and forth to appointments. His doctor suggested having the therapists come to our home. It worked out great. What a relief!”

– Michele L.

Rehabilitation therapists Our rehabilitation therapists can help you recover following Services provided by: surgery, injury, illness or an accident. Our comprehensive Northwell Health At Home rehabilitation services may include one or more of the following: For information, call: –– Physical therapist: to improve strength, flexibility, balance and coordination (866) 651-4200 –– Occupational therapist: to help you maximize independence Insurance/payment: with activities such as dressing, bathing, grooming and eating Services may be covered –– Speech-language pathologist: to work with you to improve by Medicare, Medicaid and communication skills most insurance plans if your physician deems them medically necessary.

Service areas: Manhattan, Queens, Brooklyn, Staten Island, Bronx, Putnam, Westchester and Long Island

6 7 Infusion services

“Every time I needed anything, any question answered, they were on top of it. The program took care of all my needs right at home. They are truly professionals.”

– Eric B.

Infusion services We provide high-tech infusion services and specialized Services provided by: medications to you at home when you would otherwise Northwell Health At Home need to be hospitalized. Our Infusion At Home Program Infusion Services is individualized based on your clinical status under the supervision of your primary care physician. For information, call: (866) 651-4200 Our infusion therapy includes: –– Antibiotics Insurance/payment: Services may be covered –– Pain management by Medicare, Medicaid and –– Chemotherapy most insurance plans if your physician deems them –– Injectable drugs: Procrit, Neupogen, IV Lasix medically necessary. –– Total parenteral nutrition Service areas: –– Enteral nutrition Manhattan, Queens, Brooklyn, –– Hydration Staten Island, Bronx, Putnam, –– IVIG (intravenous immunoglobulin) Westchester and Long Island –– IV Solu-Medrol

8 9 Aide services 11 (914) 666-7079 (914) Putnam Bronx, and Westchester (718) 776-9870 Manhattan, Queens, Brooklyn, Island Staten 266-5200(516) Nassau and Suffolk Insurance/payment: Services be covered may by Medicare, Medicaid and if plans most insurance deems them physician your necessary. medically rates self-pay Affordable are also available. Service areas: Manhattan, Queens, Brooklyn, Bronx, Putnam, Island, Staten Long Island and Westchester Services Northwell provided by: HomeAt Aide ServicesHealth For call: information, Bathing Dressing Walking Laundry Medication reminders Light housekeeping preparation meal Healthy – – – – – – – – – – – – – Aideservices provide aides support care, homeOur health services and to to relief offering independence while maintain individuals help caregivers. meet First, will then nurse a registered with and you doctor with of level your consult appropriate the will determine to meet to from — care. be A schedule needs a few planned your will around-the-clock to hours a day care. your requirements, and situation unique on your Depending with: assist can caregiver aide home health – After my dad’s surgery, he still needed needed still he surgery, dad’s my After help getting around, bathing and tidying time full I work house. the around up give couldn’t I just so kids, two have and Dad’s needed. he support the all him and answer the was aide health home met our needs perfectly.” T. – Marie “ 10 Social workers 13

(866) 651-4200 Insurance/payment: Services be covered may by Medicare, Medicaid and if plans most insurance deems them physician your necessary. medically Service areas: Queens, Brooklyn,Manhattan, Bronx, Putnam, Island, Staten Long Island and Westchester Services provided by: HomeNorthwell At Health For call: information, Finding community resources for your unique situation unique community resources for your Finding assistance for financial eligibility and care Options for long-term services illness counseling specific find to Where your to or injury support caregiver Providing Advance directives support goals that and values your – – – – – – – – – Social workers your support provide can emotional workers Social assessing while make you helping needs From with practical for help challenges. agency an to you referring get appointments medical to to and provides home-deliveredthat advise can workers social our meals, confusing the loved ones your about navigate and howyou to of community resources. maze experts team the are workers Social on: – 12 Senior services 15 (866) 651-4200 Insurance/payment: do not plans Most insurance of services. Care Circle cover do we offer affordable However, rates. self-pay Service areas: Manhattan, Queens, Brooklyn, Bronx, Putnam, Island, Staten Long Island and Westchester Services provided by: HomeNorthwell At Health For call: information,

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Northwell Health is an award-winning network of hospitals and health services right in your backyard. We provide access to top doctors and a wealth of resources, including:

–– Northern Westchester Hospital 400 E. Main Street Mount Kisco, NY 10549 (914) 666-1200 –– Phelps Hospital 701 North Broadway Sleepy Hollow, NY 10591 (914) 366-3000

–– Private Caregiver services When it’s time to choose a private professional caregiver at home to help you meet your individual needs, choice and reputation matter. Northwell Health’s team of experienced private health aides is here for you. And we’ll bring the very best care right to your door. • Westchester, Putnam and Bronx — (914) 666-7079 • Nassau and Suffolk — (516) 266-5200 • Manhattan, Queens, Brooklyn and Staten Island — (718) 776-9870

Now a part of Northwell Health At Home

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