Company Profile

Gerry Harvey Chairman Gerry Harvey Gerry Harvey is an entrepreneur, one of Australia’s best-known retailers, a family man, breeder of race horses and Chairman of Harvey Norman Holdings Limited, the owner of the iconic retail brand names: Harvey Norman, Domayne and Joyce Mayne.

As retail entrepreneur, Gerry Harvey has achieved success not once but twice. He and business partner, Ian Norman started out in 1961 to establish the Norman Ross chain of stores which, by 1982, totalled 42 throughout New South Wales and Queensland. In 1982 Gerry and Ian Norman sold Norman Ross.

October 1982 saw Gerry and Ian start Harvey Norman with one store in Auburn, Sydney. During the next fi ve years Gerry expanded the business to total 13 stores across New South Wales. The company fl oated in 1987 and this was the springboard for massive growth.

Harvey Norman attributes its outstanding performance over the past 30 years to a successful integrated retail, franchise and property system. As at 31 December 2011, there were 216 franchised complexes throughout Australia trading under 3 brand names: Harvey Norman (185 complexes), Domayne (16 complexes) and Joyce Mayne (15 complexes). The retail offering in offshore markets has rapidly expanded over the past few years with 73 company-owned stores located in New Zealand (31 stores), Ireland (14 stores), Northern Ireland (2 stores), Singapore (13 stores), Malaysia (7 stores) and Slovenia (5 stores). In October 2011, we entered into the Croatian market and opened our fi rst store at Zagreb, the capital of Croatia.

Harvey Norman has capitalised on its dominant market position, strong fi nancial stewardship and low gearing to seize opportunities in the marketplace. Harvey Norman acquired the assets of 28 Clive Peeters and Rick Hart stores in July 2010 and subsequently converted 19 of the former Clive Peeters stores to Harvey Norman and 2 to Joyce Mayne. This acquisition and subsequent rebranding, has bolstered our dominance in the local market.

Gerry personally owns around 30 per cent of Harvey Norman Holdings Ltd and his retailing genius has laid the foundations and culture that is now driving the business forward. A major contributing factor to the success of the retail home and offi ce-wares company is Gerry’s retailing savvy. He understands market trends, has the tools, the timing and the business acumen to successfully respond to demands in the marketplace.

One trend that Gerry picked perfectly was the home computer market. The computer phenomenon was established in 1987 as part of electrical sales. Today the computers and communications concept represents almost 30 per cent of retail sales by Harvey Norman franchisees and is a separate category in its own right.

Gerry has been quoted as saying: “I’ve never been afraid to try something new.” It is a tribute to Gerry’s entrepreneurial spirit that he gives a good idea room to grow. If the idea shows promise and is paying its way, he’ll provide the resources for it to bloom. In a similar way that’s how he manages his staff. He gives you a desk and the resources and says: “go to it”. When staff need advice or want to chat, it’s very common for them to tap on his open offi ce door and ask: “Do you have a minute?” It’s rare for him to decline. Gerry remains, despite his personal success, approachable and down-to-earth.

May 2012 Company Profile

Harvey Norman – The Company

Harvey Norman Holdings Limited is a public company that is listed on the Australian Stock Exchange, whose principal activities primarily consist of an integrated franchising, retail and property enterprise. Australian Franchise System Harvey Norman operates predominantly under a franchise system in Australia and consistently delivers an unparalleled retail offering to Australian consumers with an extensive product range, cutting-edge technology and market leadership in key product categories. Harvey Norman Holdings Limited grants franchises to independent business operators under three leading brand names: Harvey Norman, Domayne and Joyce Mayne. The franchisees sell products in the following categories: electrical goods, furniture, computerised communications, bedding and manchester, small appliances, carpets and fl ooring. Harvey Norman: The Harvey Norman brand name is a retail icon throughout Australia with 185 franchised complexes throughout the local market. The consolidated entity has the capacity and ability to take advantage of market opportunities utilising our low gearing. Our brands are market leaders in the core audio visual and technology segment. Domayne: The retail chain Domayne was launched in May 1999 and currently has 11 stores in NSW, 1 store in ACT, 2 stores in Queensland and 2 stores in Victoria. Domayne offers a contemporary range of furniture, bedding, computer and electrical products. Joyce Mayne: The retail brand was acquired in July 1998 with 7 stores of which six were converted to Domayne in May 1999. As at 31 December 2011, there were 15 Joyce Mayne stores, 7 in New South Wales and 8 in Queensland.

The consolidated entity is actively looking for additional key sites to expand the Joyce Mayne brand into other regions.

The Culture of the Franchise System:

The culture of the company is multi-faceted and diffi cult to defi ne because of the nature of the franchise system. Often a company will take in facets of the personality at the top and to a point that is also true of Harvey Norman. The founders of the company, Gerry Harvey and Ian Norman, are entrepreneurs and that spirit is embedded in the franchise operators. However, that is where the likeness to other companies ends because if you were to go from franchise to franchise, you would fi nd a different style of management with each franchise operator and, therefore, a slight difference in culture.

As most of the franchise operators live close to their stores, they tend to develop close ties to their local community. Many franchisees have children in the local schools, as well as family living close by. The very nature of the franchise system means a portion of the franchisee’s earnings and turnover is spent in the local community. An example of this is when a customer purchases an air-conditioner. The unit is delivered from the store to the customer, in most cases by a local transport company, and is installed by a community-based installer. The franchise operators support their local sporting clubs, schools and charities and they work closely with the local media and businesses.

May 2012 Company Profile

Overseas Markets

Harvey Norman Holdings Limited’s retail operations in overseas markets differs to that of the Australian franchised system as the retail complexes are wholly-owned or controlled stores trading predominantly under the Harvey Norman brand name. New Zealand: The fi rst wholly-owned store in New Zealand commenced trading in July 1997 and as at 31 December 2011 there were 28 Harvey Norman stores in the New Zealand market. Harvey Norman continues to capitalise on its dominant brand position in New Zealand and continues to capture market share. The Norman Ross brand was launched in the New Zealand market as a discount retailer of electrical and computer goods and as at 31 December 2011 there were 3 Norman Ross stores.

New Zealand retail sales revenue amounted to $283.84 million for the half year ended 31 December 2011 which represented approximately 35.2% of total consolidated sales revenue. The New Zealand segment result before tax was $20.56 million for the half year ended 31 December 2011 which represented approximately 12.6% of the total segment result of the consolidated entity. Ireland: The decision was taken by the Board to assess the viability of opening stores in either the United Kingdom or Ireland. After consultation with suppliers and assessment by various members of the Board, it was decided that the fi rst stores would be opened in the Republic of Ireland. The fi rst store was opened in Dublin in the suburb of Swords in August 2003. As at 31 December 2011 there were 14 Harvey Norman stores in Ireland and 2 stores in Northern Ireland. The Board remains committed to the operations in Ireland and Northern Ireland for the long-term. Harvey Norman / Pertama Singapore: The consolidated entity holds a controlling interest in Pertama Holdings Limited, Singapore, a company listed on the Stock Exchange of Singapore. The principal activities of Pertama are retail, wholesale and export sales of homewares and electrical goods in Singapore and Malaysia. A joint venture vehicle named Harvey Norman Ossia (ASIA) Pte Limited holds approximately 50.2% of a Singapore publicly listed company known as Pertama Holdings Limited (“Pertama”). A subsidiary of Harvey Norman Holdings Limited owns 60% of the joint venture vehicle and this subsidiary directly holds approximately 33.8% of the shares in Pertama. Harvey Norman Holdings Limited effectively owns approximately 63.4% of Pertama as at 31 December 2011. Pertama, trading as Harvey Norman, operates 13 retail outlets in Singapore and 7 retail outlets in Malaysia. Harvey Norman opened the fi rst signature store in Millenia Walk shopping centre, Singapore on 1 May 2001. This 80,000 ft2 Harvey Norman store was decided upon after an extensive search for retail space. This store is the blueprint for future large format stores in Asia. Pertama plans to expand the Harvey Norman retail business in Malaysia and has identifi ed strategic growth opportunities. Pertama’s market share in Malaysia is rapidly growing with the opening of 5 retail stores within the last 2 years. The “Space” brand name is another retail offering by the consolidated entity in Singapore and Malaysia, with an emphasis on premium, designer furniture and homewares. The fl agship Space showroom located in Bencoolen Street, Singapore, was offi cially opened in November 2011 following extensive redesign and restoration work by WOHA Architects. This world class showroom has received worldwide acclaim for its spectacular design.

May 2012 Company Profile

Slovenia: The opportunity arose in 1999 to open a store in the capital of Slovenia (Ljubljana) where the population was 360,000 people. Total population of Slovenia is now approximately 2.2 million people. The fi rst Slovenian store commenced trading in September 2002 in Ljubljana. Subsequent stores were opened in Koper (September 2006), Celjé (August 2009), Novo Mesto (October 2010) and Maribor (October 2011), bringing the total number of stores in Slovenia to 5. We will endeavour to review additional sites in Slovenia and will continue investigating neighbouring European countries. Property Portfolio The property portfolio is an essential complement to the Harvey Norman, Domayne and Joyce Mayne brands and is integral to the successful operation of the retail and franchising system. The ownership of the Harvey Norman, Domayne and Joyce Mayne retail complexes enables shareholders to participate in the benefi ts of ownership of high quality commercial retail and warehouse property, tenanted by leaders in the retail industry. The Harvey Norman property portfolio consists of: • 77 Harvey Norman, Domayne and Joyce Mayne owned complexes in Australia; • 17 owned Harvey Norman stores in New Zealand and 5 owned Harvey Norman stores in Slovenia; • the Administration Building in Singapore and the fl agship Space showroom in Bencoolen Street, Singapore; • properties held under several joint venture agreements and land and buildings owned by the consolidated entity in Australia for development and resale at a profi t The total value of the Harvey Norman property portfolio as at 31 December 2011 was $2.12 billion, broken down as follows: • investment properties in Australia and Singapore of $1.594 billion; • investment properties under construction of $70.02 million; • owned land and buildings in New Zealand, Singapore and Slovenia of $271.29 million; • joint venture properties accounted for using the equity method of $154.50 million, and • properties held for resale accounted for as current inventory of $26.65 million.

May 2012 Company Profile

Management Structure

Directors Gerry Harvey Executive Chairman Katie Page Chief Executive Offi cer Chris Mentis Executive Director, Chief Financial Offi cer and Company Secretary John Slack-Smith Executive Director and Chief Operating Offi cer David Ackery Executive Director Michael Harvey Non-Executive Director Christopher Brown Non-Executive Director Ian Norman Non-Executive Director Ken Gunderson-Briggs Non-Executive Director Graham Charles Paton Non-Executive Director Financial Information Sales revenue from Harvey Norman, Domayne and Joyce Mayne franchised stores (not consolidated into the group’s results)) • Year ended 30 June 2011 $5.08 billion • Year ended 30 June 2010 $5.19 billion • Year ended 30 June 2009 $5.06 billion • Year ended 30 June 2008 $4.86 billion • Year ended 30 June 2007 $4.50 billion • Year ended 30 June 2006 $3.96 billion • Year ended 30 June 2005 $3.53 billion • Year ended 30 June 2004 $3.24 billion • Year ended 30 June 2003 $2.90 billion

Earnings Before Interest and Tax (EBIT) from Continuing Operations: • Year ended 30 June 2011 $416.92 million • Year ended 30 June 2010 $420.10 million • Year ended 30 June 2009 $382.95 million • Year ended 30 June 2008 $555.11 million • Year ended 30 June 2007 $522.27 million • Year ended 30 June 2006 $367.39 million • Year ended 30 June 2005 $317.06 million • Year ended 30 June 2004 $275.99 million • Year ended 30 June 2003 $235.47 million

Profi t from Continuing Operations After Tax Attributable to Members: • Year ended 30 June 2011 $252.26 million • Year ended 30 June 2010 $231.41 million • Year ended 30 June 2009 $214.35 million • Year ended 30 June 2008 $358.45 million • Year ended 30 June 2007 $324.10 million • Year ended 30 June 2006 $217.75 million • Year ended 30 June 2005 $182.65 million • Year ended 30 June 2004 $166.05 million • Year ended 30 June 2003 $141.90 million

May 2012 Company Profile

Profi t from Discontinued Operations After Tax Attributable to Members:

• Year ended 30 June 2011 nil • Year ended 30 June 2010 nil • Year ended 30 June 2009 nil • Year ended 30 June 2008 nil • Year ended 30 June 2007 $83.15 million • Year ended 30 June 2006 $11.81 million • Year ended 30 June 2005 $8.98 million • Year ended 30 June 2004 $10.00 million • Year ended 30 June 2003 $9.15 million Additional Facts • Harvey Norman was established in October 1982 by Gerry Harvey and Ian Norman • Harvey Norman went public in October 1987 • Market capitalisation was $1.955 billion as at 31 December 2011 • Employees – Flemington Corporate Offi ce in Homebush, approximately 700 • Employees – Australian franchised operations, approximately 12,000

May 2012 Company Profile

AUSTRALIAN CAPITAL TERRITORY FYSHWICK WODEN Cnr Barrier & Ipswich Streets Shop 5 Mezzanine Level Fyshwick 2609 Woden Plaza Phone (02) 6280 4140 Woden 2606 Phone (02) 6282 2511 NEW SOUTH WALES (SYDNEY SUBURBAN) ALEXANDRIA AUBURN AUBURN (Renovations & BALGOWLAH 494-504 Gardeners Road 250 Parramatta Road Seconds) 176-190 Condamine Street Alexandria 2015 Auburn 2144 233-239 Parramatta Road Balgowlah 2093 Phone (02) 9693 0666 Phone (02) 9202 4888 Auburn 2144 Phone (02) 9948 4511 Phone (02) 9202 4888

BALGOWLAH BLACKTOWN BONDI BROADWAY (Homestarters) Unit C5 Shop 5016, Westfi eld Shop 119 176-190 Condamine Street Cnr Blacktown Shopping Centre Broadway Bay Street Balgowlah 2093 & Bungarribee Roads 500 Oxford Street Broadway 2007 Phone (02) 9948 4511 Blacktown 2148 Bondi Junction 2022 Phone (02) 9211 3933 Phone (02) 9831 2155 Phone (02) 8305 8800

CAMPBELLTOWN CARINGBAH CASTLE HILL CHATSWOOD (Electrical & 22A Blaxland Road 41 – 49 Willarong Road 18 Victoria Avenue Computers only) Campbelltown 2560 Caringbah 2229 Castle Hill 2154 Level 2 Chatswood Chase Phone (02) 4621 5200 Phone (02) 9542 7088 Phone (02) 9840 8800 Cnr Archer & Victoria Ave Chatswood 2067 Phone (02) 9419 1100

GORDON LIVERPOOL MARTIN PLACE McGRATHS HILL 1st Floor Liverpool Mega Centre 19-29 Martin Place Unit 6A 264-272 802-808 Pacifi c Highway 2/18 Orangegrove Road MLC Centre Windsor Road 2756 Gordon 2072 Liverpool 2170 Sydney CBD 2000 Phone (02) 4577 9577 Phone (02) 9498 1499 Phone (02) 9600 3333 Phone (02) 8236 6600

MOORE PARK NORWEST PENRITH WILEY PARK Level 2, North SupaCenta Unit 20 Cnr Mulgoa Rd & Wolseley St 1018 Canterbury Road Cnr South Dowling Street Homemaker Collection Penrith 2750 Wiley Park 2195 & Dacey Avenue 4 - 6 Celebration Drive Phone (02) 4737 5111 Phone (02) 9740 6055 Moore Park 2021 Bella Vista 2153 Phone (02) 9662 9888 Phone (02) 8884 8800

WILEY PARK (Hardware) 1155 Canterbury Road Punchbowl 2196 Phone (02) 9740 1153

NEW SOUTH WALES COUNTRY ALBURY ARMIDALE BATEMAN BAY BATHURST 430 Wilson Street Shop 8, Girraween Shopping Shop 5 Bay Central Sydney Road Albury 2640 Centre 1 Clyde Street Kelso 2795 Phone (02) 6041 1944 Queen Elizabeth Drive Bateman’s Bay 2536 Phone: (02) 6332 3399 Armidale 2350 Phone: (02) 4472 5994 Phone: (02) 6771 3788

BENNETTS GREEN BROADMEADOW COBAR COFFS HARBOUR (HOMESTARTERS) (HOMESTARTERS) 27 Marshall Street 252 Coffs Harbour Highway 7 Abdon Close 35-43 Lambton Road Cobar 2835 Coffs Harbour 2450 Bennetts Green 2290 Broadmeadow 2292 Phone: (02) 6836 3222 Phone: (02) 6651 9011 Phone: (02) 4948 4555 Phone: (02) 4962 1770 May 2012 Company Profile

NEW SOUTH WALES COUNTRY (CONTINUED) DENILIQUIN DUBBO FORSTER FRISCO HOME Cnr. Hardinge & 223 Cobra Street 29 Breese Parade FURNISHERS Harfl eur Streets Dubbo 2830 Forster 2428 (NEWCASTLE) Deniliquin 2710 Phone: (02) 6826 8800 Phone: (02) 6554 5700 391 Hillsborough Road Phone: (03) 5881 5499 Warners Bay 2282 Phone: (02) 4954 3344

GOSFORD (ERINA) GOULBURN GRAFTON GRIFFITH Harvey Norman Shopping 180-186 Auburn Street 125 Prince Street Cnr Jondaryn & Complex Goulburn 2580 Grafton 2460 Willandra Avenues Karalta Lane Phone: (02) 4824 3000 Phone: (02) 6643 3266 Griffi th 2680 Erina 2250 Phone: (02) 6961 0300 Phone: (02) 4365 9500

INVERELL LAKEHAVEN LISMORE LITHGOW 50 Evans Streets 59-83 Pacifi c Highway 17 Zadoc Street 175 Mian Street Inverell 2360 Lakehaven 2263 Lismore 2480 Lithgow 2790 Phone: (02) 6721 0811 Phone: (02) 4394 6000 Phone: (02) 6621 8888 Phone: (02) 6351 2321

MACLEAN MAITLAND MOREE MOSS VALE 211 River Street 557 High Street 103 Balo Street 137-157 Lackey Road Maclean 2463 Maitland 2320 Moree 2400 Moss Vale 2577 Phone: (02) 6645 2611 Phone: (02) 4934 2423 Phone: (02) 6752 7531 Phone: (02) 4868 1039

MUDGEE MUSWELLBROOK NEWCASTLE NOWRA 33 Castlereagh Highway 19 Rutherford Road (BENNETTS GREEN) Cnr Central Avenue Mudgee 2850 Muswellbrook 2333 7 Abdon Close & Princess Highway Phone: (02) 6372 6514 Phone: (02) 6541 6800 Bennetts Green 2290 Nowra 2541 Phone: (02) 4948 4555 Phone: (02) 4421 1300

ORANGE PARKES PORT MACQUARIE SALAMANDER BAY Unit 1, Orange Grove Shop 1, Saleyards Road 140 Lake Road 270 Sandy Point Road H/maker Centre Parkes 2870 Port Macquarie 2444 Salamander Bay 2317 Mitchell Highway Phone: (02) 6862 2800 Phone: (02) 6581 0088 Phone: (02) 4981 1292 Orange 2800 Phone: (02) 6393 2222

TAMWORTH TAREE TEMORA WAGGA 43 The Ringers Road 9 Mill Close 102 Hoskins Street Homebase Centre Tamworth 2340 Taree 2430 Temora 2666 7-23 Hammond Avenue Phone: (02) 6765 1100 Phone: (02) 6551 3699 Phone: (02) 6977 1777 Wagga 2650 Phone: (02) 6933 7000 WARRAWONG WEST WYALONG YOUNG Cnr King Street & 114 Main Street 326 Boorowa Street Shellharbour Road West Wyalong 2671 Young 2594 Warrawong 2502 Phone: (02) 6972 2077 Phone: (02) 6382 5744 Phone: (02) 4275 2722

NORTHERN TERRITORY ALICE SPRINGS DARWIN 1 Colson Street 644 Stuart Highway Alice Springs 0870 Berrimah 0828 Phone: (08) 8950 4000 Phone: (08) 8922 4111

QUEENSLAND (BRISBANE SUBURBAN) ASPLEY BERNOTHS Phone: (07) 3013 2800 1411-1419 Gympie Road TOOWOOMBA BRISBANE – BROADWAY BROWNS PLAINS Aspley 4034 675 Ruthven Street ON THE MALL Unit 3 Phone (07) 3834 1100 Toowoomba 4350 Shop SF01 28 – 48 Browns Plains Road Phone (07) 4632 9444 170 Queen Street Browns Plains 4118 May 2012 Brisbane 4000 Phone: (07) 3380 0600 Company Profile

QUEENSLAND (BRISBANE SUBURBAN CONTINUED) BUNDALL CAPALABA CARINDALE CLEVELAND 29-45 Ashmore Road Shop 32-33 Capalaba Centre Homemaker Centre Shop 1A, 42 Shore Street Bundall 4217 38-62 Moreton Bay Road Cnr Carindale Street and West Cleveland 4163 Phone: (07) 5584 3111 Capalaba 4157 Old Cleveland Road Phone: (07) 3488 8900 Phone: (07) 3362 6200 Carindale 4152 Phone: (07) 3398 0600 EVERTON PARK FORTITUDE VALLEY INDOOROOPILLY LOGANHOLME 429 Southpine Road Brisbane City Gate Shop 2044 3890 - 3892 Pacifi c Everton Park 4053 Shop 1, 1058 Ann Street Westfi eld Shoppingtown Highway Phone: (07) 3550 4444 Fortitude Valley 4006 318 Moggill Road Loganholme 4129 Phone: (07) 3620 6600 Indooroopilly 4068 Phone: (07) 3440 9200 Phone: (07) 3327 1300 MAROOCHYDORE MORAYFIELD MT GRAVATT OXLEY (Mega Flooring) Lot 8 2049 Logan Road 2098 Ipswich Road Unit 6 Cnr Morayfi eld & Station Upper Mt Gravatt 4122 Oxley 4075 Sunshine Homemaker Centre Roads Phone: (07) 3347 7000 Phone: (07) 3332 1100 Maroochydore 4558 Morayfi eld 4506 Phone: (07) 5479 3711 Phone: (07) 5428 8000

QUEENSLAND (REGIONAL)

AYR BUNDABERG CAIRNS CANNONVALE 101 Queens Street 125 Takalvan Street 101 Spence Street Shop B2 Ayr 4807 Bundaberg 4670 Portsmith 4870 Centro Whitsunday Ctr Phone: (07) 4783 3188 Phone (07) 4151 1570 Phone: (07) 4051 8499 8 Galbraith Drive Cannonvale 4802 Phone: (07) 4969 8800

DALBY GLADSTONE GYMPIE HERVEY BAY 58 Patrick Street Shop 1B Centro Centre 35-37 Edwin Campion Drive 134 - 136 Boat Harbour Dalby 4405 220 Dawson Highway Monkland 4570 Drive Phone: (07) 4672 4444 Gladstone 4680 Phone: (07) 5480 1500 Hervey Bay 4655 Phone: (07) 4971 5000 Phone: (07) 4124 3870

INNISFAIL KAWANA WATERS KINGAROY MACKAY 52/57 Ernest Street (SUNSHINE COAST) 18-20 Rogers Drive Cnr Bruce Highway & Innisfail 4860 Lot 28 Nicklin Way Kingaroy 4610 Heath’s Road Phone: (07) 4061 1433 Minyama Gardens Phone: (07) 4160 0400 Glenella 4740 Kawana Waters 4575 Phone: (07) 4942 2688 Phone (07) 5457 6800

MORAYFIELD MT ISA NOOSA ROCKHAMPTON Lot 8 Cnr Morayfi eld & 33-35 Miles Street 7-9 Gibson Road 407 Yaamba Road Station Roads Mt Isa 4825 Noosaville 4566 North Rockhampton 4701 Morayfi eld 4506 Phone: (07) 4743 5220 Phone: (07) 5473 1911 Phone: (07) 4926 2755 Phone: (07) 5428 8000

ROTHWELL TOOWOOMBA TOOWOOMBA TOWNSVILLE Unit 1 910-932 Ruthven Street (HOMESTARTERS) 103-142 Duckworth Street 439-443 Anzac Avenue Toowoomba 4350 910-932 Ruthven Street Garbutt 4814 Rothwell 4022 Phone: (07) 4636 7300 Toowoomba 4350 Phone: (07) 4725 5561 Phone: (07) 3897 8800 Phone: (07) 4636 7300

WARWICK Cnr Victoria St & Palmerin Sts Warwick 4370 Phone: (07) 4666 9000

May 2012 Company Profile

TASMANIA BURNIE CAMBRIDGE PARK DEVONPORT 64 Mount Street Unit B11 Cnr Best Street & Fenton GLENORCHY Burnie 7320 66-68 Kennedy Drive Way 313 Main Road Phone: (03) 6431 2134 Cambridge Park 7170 Devonport 7310 Glenorchy 7010 Phone: (03) 6248 3300 Phone: (03) 6424 5155 Phone: (03) 6277 7700

HOBART CITY LAUNCESTON ULVERSTONE 171 Murray Street Cnr William and Charles 5-7 Reibey Street Hobart 7000 Streets Ulverstone 7315 Phone: (03) 6230 1100 Launceston 7250 Phone: (03) 6425 1944 Phone: (03) 6337 9411

SOUTH AUSTRALIA (ADELAIDE SUBURBAN) CITY CROSS GEPPS CROSS MARION MILE END COMMERCIAL Shop L1 31-33 Rundle Mall Unit 1, 760 Main North Road 822-826 Marion Road 20 William Street Adelaide 5000 Gepps Cross 5094 Marion 5043 Mile End 5031 Phone: (08) 8168 8800 Phone: (08) 8342 8888 Phone: (08) 8375 7777 Phone: (08) 8150 8000

MUNNO PARRA NOARLUNGA WOODVILLE Lot 2005, Main North Road Seaman Drive 853-867 Port Road Smithfi eld 5114 Noarlunga 5168 Woodville 5011 Phone: (08) 8254 0700 Phone: (08) 8329 5400 Phone: (08) 8406 0100

SOUTH AUSTRALIA COUNTRY MT BARKER MT GAMBIER WHYALLA 6 Dutton Road Jubilee Highway East Cnr Jamieson and Adelaide Hills Homemaker Mt Gambier 5290 Kelly Streets Centre Phone: (08) 8724 6800 Whyalla 5600 Mt Barker 5251 Phone: (08) 8645 6100 Phone: (08) 8393 0800

VICTORIA (MELBOURNE SUBURBAN) BROADMEADOWS CHADSTONE CHIRNSIDE PARK CRANBOURNE 1185-1197 Pascoe Vale Rd 699 Warrigal Road 286 Maroondah Highway Cnr South Gippsland Broadmeadows 3047 Chadstone 3148 Mooroolbark 3138 Highway & Thompson Road Phone (03) 9621 2800 Phone (03) 9567 6666 Phone (03) 9722 4400 Cranbourne 3977 Phone (03) 5991 0000

DANDENONG FOUNTAIN GATE FRANKSTON GREENSBOROUGH 141-165 Frankston- Fountain Gate Shopping 87 Cranbourne Road (Electrical & Computers only) Dandenong Road Centre, Overland Drive Frankston 3199 Shop 227, 25 Main Street Dandenong 3175 Narre Warren 3805 Phone: (03) 8796 0600 Greensborough 3088 Phone: (03) 9706 9992 Phone: (03) 8796 6777 Phone: (03) 9433 5555

HOPPERS CROSSING KNOX MARIBYRNONG (Highpoint) MELBOURNE QV Unit 1, 201-219 Old Shop 3105, Knox Shopping 169 Rosamond Road Cnr Swanston & Lonsdale Geelong Road Centre Maribyrnong 3032 Streets, Level 4 Hoppers Crossing 3029 425 Burwood Highway Phone: (03) 9318 2700 9 - 13 Upper Terrace QV Phone: (03) 8734 0000 Wantirna South 3152 Melbourne 3000 Phone: (03) 9881 3700 Phone: (03) 8664 4300

May 2012 Company Profile

VICTORIA (MELBOURNE SUBURBAN CONTINUED)

MENTONE MOORABBIN NUNAWADING PRESTON 25-29 Nepean Highway 420 South Road 400 Whitehorse Road 121 Bell Street Mentone 3194 Moorabbin 3189 Nunawading 3131 Preston 3072 Phone: (03) 8551 0000 Phone: (03) 9555 1222 Phone: (03) 9872 6366 Phone: (03) 9269 3300

SOUTHLAND (Cheltenham) Shop M2 Westfi eld SUNSHINE THOMASTOWN WATERGARDENS Southlands 484 Ballarat Road 308-320 Settlement Road 450 Melton Highway Cnr Nepean & Bay Road Sunshine 3020 Thomastown 3074 Taylors Lakes 3038 Cheltenham 3192 Phone: (03) 9334 6000 Phone: (03) 9463 4777 Phone: (03) 9449 6300 Phone: (03) 9585 6500

VICTORIAN COUNTRY

BAIRNSDALE BALLARAT BENDIGO GEELONG 294 Main Road Cnr Howitt and Gillies Cnr High & Furness Streets 420 Princes Highway Bairnsdale 3875 Street Kangaroo Flat 3555 Corio 3214 Phone: (03) 5153 9700 Wendouree 3355 Phone: (03) 5447 2333 Phone: (03) 5274 1077 Phone: (03) 5332 5100

HAMILTON HORSHAM MILDURA MOE Shop 10 148 Firebrace Street Cnr Fifteenth Street & 19 Moore Street Hamilton Central Plaza Horsham 3400 Etiwanda Ave Moe 3825 148 Gray Street Phone: (03) 5381 5000 Mildura 3500 Phone: (03) 5127 9500 Hamilton 3300 Phone: (03) 5051 2200 Phone: (03) 5551 3500

SALE SHEPPARTON SWAN HILL TRARALGON 363-373 Raymond Street 7950 Goulburn Valley 68 Nyah Road Cnr Princes Highway & Sale 3850 Highway Swan Hill 3585 Liddiard Road Phone: (03) 5144 3677 Shepparton 3630 Phone: (03) 5032 2901 Traralgon 3844 Phone (03) 5823 2530 Phone (03) 5174 8177

VIC / TAS COMMERCIAL WANGARATTA WARRAGUL WARRNAMBOOL 951 Nepean Highway 8-12 Murphy Street 33 Victoria Street 84 Raglan Parade Bentleigh 3204 Wangaratta 3677 Warragul 3820 Warrnambool 3280 Phone: (03) 8530 6300 Phone: (03) 5721 6377 Phone: (03) 5623 9000 Phone: (03) 5564 7700

WAURN PONDS WONTHAGGI 33 Princes Highway 37 McKenzie Street Waurn Ponds 3216 Wonthaggi 3995 Phone: (03) 5240 6200 Phone: (03) 5672 1490

May 2012 Company Profile

WESTERN AUSTRALIA (PERTH SUBURBAN)

ARMADALE BELMONT CANNINGTON CITY WEST 10 Prospect Road Shop 80 Belmont Forum 1363 Albany Highway 25 Sutherland Street Armadale 6112 Abernethy Road Cannington 6107 West Perth 6005 Phone (08) 9498 4400 Belmont 6104 Phone: (08) 9311 1100 Phone: (08) 9215 8600 Phone: (08) 9479 4377

JOONDALUP MALAGA MANDURAH MIDLAND 36 Clarke Crescent 27 Kent Way 9 Gordon Road Cnr Clayton and Lloyd Joondalup 6027 Malaga 6090 Cnr Mandurah Terrace Streets Phone: (08) 9301 3311 Phone: (08) 9270 6300 Mandurah 6210 Midland 6056 Phone: (08) 9582 5800 Phone: (08) 9374 8600

O’CONNOR OSBORNE PARK PEPPERMINT GROVE PORT KENNEDY 133 Garling Street 469-475 Scarborough Beach Shop 1A 400-402 Saltaire Way (Cnr Stock Road) Road The Grove Shopping Centre Port Kennedy 6168 O’Connor 6163 Osborne Park 6017 460 Stirling Highway Phone: (08) 9524 0111 Phone: (08) 9337 0888 Phone: (08) 9441 1100 Peppermint Grove 6011 Phone: (08) 9285 5700

WARWICK Shop 4, Warwick Grove S/Centre Beach Road Warwick 6024 Phone: (08) 9243 2300

WESTERN AUSTRALIA COUNTRY

ALBANY BUNBURY BUSSELTON GERALDTON (Furniture & 136 Lockyer Avenue Cnr Sandridge and 24-26 Bussell Highway Bedding) Albany 6330 Denning Road Busselton 6280 38 Chapman Road Phone (08) 9841 1628 East Bunbury 6230 Phone (08) 9781 0700 Geraldton 6530 Phone (08) 9721 4811 Phone (08) 9964 0111

GERALDTON (Computers) KALGOORLIE KARRATHA PORT HEDLAND 16 Anzac Terrace Southland Shopping Centre Unit 5 Lot 3818 Boulevarde Shopping Centre Geraldton 6530 Oswald Street Balmoral Road Anderson Street Phone (08) 9964 0111 Kalgoorlie 6430 Karratha 6174 Port Hedland 6721 Phone (08) 9021 1400 Phone (08) 9144 1589 Phone (08) 9173 8000

May 2012 Company Profile

DOMAYNE

ALEXANDRIA AUBURN BELROSE BUNDALL 84 O’Riordan Street 103-123 Parramatta Road GO1 29-45 Ashmore Road Alexandria 2015 Auburn 2144 4-6 Niangala Close Bundall 4217 Phone: (02) 8339 7000 Phone: (02) 9648 5411 Belrose Phone: (07) 5553 2100 Phone: (02) 9479 8800

CARINGBAH CASTLE HILL CITY WEST FORTITUDE VALLEY 212 Taren Point Road 16 Victoria Avenue 25 Sutherland Street Brisbane City Gate Caringbah 2229 Castle Hill 2155 City West 6004 Shop 1, 1058 Ann Street Phone: (02) 8536 5200 Phone: (02) 9846 8800 Phone: (08) 9215 8600 Fortitude Valley 4006 Phone: (07) 3620 6600

FYSHWICK GOSFORD KOTARA LIVERPOOL 80 Collie Street 400 Manns Road 18 Bradford Place Liverpool Mega Centre Fyshwick 2604 West Gosford 2250 Kotara 2289 2/18 Orangegrove Road Phone: (02) 6126 2500 Phone: (02) 4322 5555 Phone: (02) 4941 3900 Liverpool 2170 Phone: (02) 8778 2222

MELBOURNE QV NORTH RYDE PENRITH WARRAWONG Cnr Swanston & Lonsdale 31-35 Epping Road 1st Floor 119 – 121 King Street Streets, Level 4 North Ryde 2113 Cnr Wolseley Street and Warrawong 2502 9 - 13 Upper Terrace QV Phone: (02) 9888 8888 Mulgoa Road Phone: (02) 4255 1800 Melbourne 3000 Penrith 2750 Phone: (03) 8664 4300 Phone: (02) 4737 5000

JOYCE MAYNE

ALBURY ALEXANDRIA BALLINA BENNETTS GREEN Unit 6 Homestyle Centre Cnr Pacifi c Highway & Unit 1 94 Borella Road 49-59 O’Riordan Street Quays Drive 7 Groves Road Albury 2640 Alexandria 2015 Ballina 2478 Bennetts Green 2290 Phone: (02) 6043 0800 Phone: (02) 8339 2042 Phone: (02) 6686 5944 Phone: (02) 4014 1800

CHANCELLOR PARK MAITLAND MAROOCHYDOORE NOWRA Showroom 2 Unit 6 64-70 Aerodrome Road Cnr Central Ave & Chancellor Park Blvd 366 New England Highway Maroochydoore 4558 Princes Highway Sippy Downs 4556 Rutherford 2320 Phone: (07) 5409 0200 Nowra 2541 Phone: (07) 5477 2200 Phone: (02) 4932 2300 Phone: (02) 4448 0000

ROCKHAMPTON TOUKLEY TOWNSVILLE WAGGA WAGGA 407 Yaamba Road 223 Main Road 238-262 Woolcock St 7 Riverina Plaza North Rockhampton 4701 Toukley 2263 Garbuck 4814 15-27 Berry Street Phone: (07) 4926 2241 Phone: (02) 4396 4133 Phone: (07) 4729 5400 Wagga Wagga 2650 Phone: (02) 6921 4994

WARRAWONG 113 King Street Warrawong 2502 Phone: (02) 4276 0000 May 2012 Company Profile

NEW ZEALAND ASHBURTON BLENHEIM BOTANY CHRISTCHURCH Cnr West & Moore Streets 19-21 Maxwell Road 500 Ti Rakau Drive Cnr Moorhouse Ave Ashburton Blenheim Botany Downs & Colombo Street Phone: 0011 643 307 5000 Phone: 0011 643 520 9700 Phone: 0011 649 272 5700 Christchurch Phone: 0011 643 353 2440

DUNEDIN HAMILTON HASTINGS HENDERSON Cnr MacLaggan 10-16 The Boulevard 303 St Aubyns Street East 10-12 Ratanui Street & Rattay Streets Te Rapa Hastings Henderson Dunedin Hamilton Phone: 0011 646 873 7150 Phone: 0011 649 835 5000 Phone: 0011 643 471 6510 Phone: 0011 647 850 7300

INVERCARGILL LOWER HUT MANUKAU MT MAUNGANUI 245 Tay 28 Rutherford Street Manukau SupaCenta 2-10 Owens Place Invercargill Lower Hutt Ronwood Avenue Manukau Mt Maunganui Phone: 0011 643 219 9100 Phone: 0011 644 894 8200 City Auckland Phone: 0011 647 572 7200 Phone: 0011 649 262 7050

MT WELLINGTON NELSON NEW PLYMOUTH NORTHWOOD 20-54 Mt Wellington Highway 69 Vincent Street Cnr Smart & Devon Roads Unit 1 Radcliffe Road Mt Wellington Nelson New Plymouth Northwood Auckland Phone: 0011 643 539 5000 Phone: 0011 646 759 2900 Christchurch Phone: 0011 649 570 3440 Phone: 0011 646 375 9800

PALMERSTON NORTH PARAPARAUMU PORIRUA PUKEKOHE 361-371 Main Steet West Coastlands S/Centre 19 Parumoana Street Pukekohe Mega Centre Palmerston North State Highway 1 Porirua 182-192 Manukau Road Phone: 0011 646 350 0400 Paraparaumu Wellington Pukekohe Phone: 0011 644 296 3100 Phone: 0011 644 237 2600 Phone: 0011 649 237 3500

ROTORUA TIMARU WAIRAU PARK WANGANUI 35 Victoria Street 226 Evans Street 10 Croftfi eld Lane 287 Victoria Street Rotorua Timaru Wairau Park North Wangtanui Phone: 0011 647 343 9800 Phone: 0011 643 687 7000 Glenfi eld Phone: 0011 646 349 6000 Phone: 0011 649 441 9750

WELLINGTON WHANGAREI WHAKATANE 77-87 Tory Street 5 Gumdigger Place The Hub Wellington Whangarei State Highway 30 Phone: 0011 644 381 4250 Phone: 0011 649 470 0300 Whakatane Phone: 0011 649 306 0600

NORMAN ROSS

BOTANY DOWNS LOWER HUTT PALMERSTON NORTH TOWER JUNCTION Unit F Level 1 Unit C Clarence Building 451 Ti Rakau Drive 28 Rutherford Street 210-248 Rangitikei Street 66 Clarence Street Botany Lower Hutt Palmerston North Tower Junction Phone: 0011 649 253 9200 Wellington Phone: 0011 646 953 3500 Christchurch Phone: 0011 644 890 8400 Phone: 0011 643 968 3600

May 2012 Company Profile

IRELAND

BLANCHARDSTOWN CARRICKMINES CASTLEBAR CORK Unit 421 Blanchardstown Unit 230 Unit D,E & F Kinsale Road Retail Park The Park Castlebar Retail Park Ballycurreeh Blanchardstown Carrickmines Breaffy Road Cork Dublin 15 Dublin 18 Castlebar Phone: 0011 353 21 425 0900 Phone: 0011 353 1 824 7400 Phone: 0011 353 1 824 7400 Phone: 0011 353 94 906 3900

DRUGHEDA DUNDALK LIMERICK LITTLE ISLAND Units 8-11 Units 2-7 Dundalk Retail Units 5, 6 & 7 Units 9-11 Drogheda Retail Park Park City East Retail Park Eastgate Retail Park Donore Road Inner Relief Road Ballysimon Road Little Island Drogheda Dundalk, Co Louth Limerick Dublin Cork Phone: 0011 353 4 1987 8200 Phone: 0011 353 42 939 6600 Phone: 0011 353 61 422 800 Phone: 0011 353 21 500 1500

MULLINGAR NAAS RATHFARNHAM SWORDS Unit O Unit GHIJK Nutgrove Retail Park Units 5, 6 & 7 Lakepoint Retail Park New Holl Retail Park Nutgrove Avenue Airside Retail Park Mullingar Naas Rathfarnham Swords Road Co Westmeath Ireland Dublin 18 Swords, Co Dublin Phone: 0011 353 44 934 6800 Phone: 0011 353 04 590 Phone: 0011 353 1 291 0100 Phone: 0011 353 1 890 9900 7700

TRALEE WATERFORD Unit 8A Units 5-8 Manor West Retail Park Butlerstown Retail Park Tralee, Co Kerry Butlerstown Roundabout Phone: 0011 353 66 716 4900 Outer Ring Road Co Waterford Phone: 0011 353 5131 9900

NORTHERN IRELAND

HOLYWOOD NEWTOWNABBEY Units A-D Holywood Units 1&2 Exchange Valley Retail Park Airport Road Church Road Belfast Newtownabbey Phone: 0011 44 28903 95800 Phone: 0011 44 28903 60800

SLOVENIA

LJUBLJANA KOPER CELJE Letališka 3D Ankaranska c.3C Kidri eva ulica 26A 1000 Ljubljana Koper 3000 Celje Phone: 0011 386 1585 5000 Phone: 0011 386 5610 0102 Phone: 0011 386 3425 0050

May 2012 Company Profile

SINGAPORE HARVEY NORMAN HARVEY NORMAN HARVEY NORMAN FUNAN HARVEY NORMAN BUKIT PANJANG CENTREPOINT CENTRE HOUGANG MALL 1 Jelebu Road 176 Orchard Road 109 North Bridge Road 90 Hougang Avenue 10 Singapore #03-08 Centrepoint #02-02/08 Funan Centre #02-13 NTUC Phone: 0011 65 6767 1500 Singapore 238843 Singapore 170097 Hougang Mall Phone: 0011 65 6732 8686 Phone: 0011 65 6334 5432 Singapore 538766 Phone: 0011 65 6488 2305

HARVEY NORMAN HARVEY NORMAN HARVEY NORMAN HARVEY NORMAN JURONG POINT MILLENIA WALK NORTHPOINT PARKWAY 1 Jurong West Central 2 No. 9 Raffl es Boulevard 930 Yishun Avenue 2 80 Marine Parade Road #03-37 Jurong Point #02-27 Millenia Walk #B02-05/09 Northpoint #02-34/36 Parkway Parade Shopping Centre Singapore 039596 Shopping Centre Singapore 449269 Singapore 648886 Phone: 0011 65 6311 9988 Singapore 769098 Phone: 0011 65 6346 4705 Phone: 0011 65 6795 2135 Phone: 0011 65 6757 7695

HARVEY NORMAN HARVEY NORMAN HARVEY NORMAN HARVEY NORMAN RAFFLES CITY SUNTEC CITY SQUARE TWO TAMPINES MART 252 North Bridge Road 3 Temasek Boulevard Square 2, B1 – 06t o 75 No. 9 Tampines Mart #03-22 Raffl es City #02-001 Suntec City Mall 10 Sinaran Drive #02-01 Tampines Street 32 Shopping Centre Singapore 038983 Singapore Singapore 529286 Singapore 179103 Phone: 0011 65 6332 3463 Phone: 0011 65 6397 6190 Phone: 0011 65 6789 3818 Phone: 0011 65 6339 6777

HARVEY NORMAN HARVEY NORMAN THE CENTRAL WESTMALL 6 Eu Tong Sen Street No. 1 Bt Batok Central Link Singapore #03-06/09 West Mall Phone: 0011 65 6327 5581 Singapore 658713 Phone: 0011 65 6794 2812

MALAYSIA

HARVEY NORMAN HARVEY NORMAN HARVEY NORMAN BUKIT TINGGI IKANO POWER CENTRE MID VALLEY HARVEY NORMAN Lot F42 1st Floor Unit F3 1st Floor Ikano Ctr Lot AT-1 Lower Ground PAVILION AEON Bukit Tinggi S/Centre No 2 Jalan PJU 7/2 Floor Lot 5.24.04 Level 5 No. 1 Persiaran Batu Nilam Mutiara Damansara Mid Valley Megamall Pavilion Kuala Lumpur 1/KS 6 47800 Petailing Jaya Mid Valley City No. 168 Jalan Bukit Bintang Bandar Bukit Tinggi 2 Salangor Darul Ehsan Lingkaran Syed Putra 55100 Kuala Lumpur 41200 Klang, Selangor D.E. Kuala Lumpur 59100 Kuala Lumpur Phone: 0011 963 2142 3735 Malaysia Phone: 0011 963 7718 5200 Phone: 0011 963 2282 2860 Phone: 0011 963 3326 2630

HARVEY NORMAN QUEENSBAY HARVEY NORMAN Lot 2F-86 South Zone SUNWAY PYRAMID Queensbay Mall LG2.140 Lower Grount Two No 100 Persiaran Bayan Sunway Pyramid S/Centre Indah No. 3 Jalan PJS 11/15 11900 Bayan Lepas Bandar Darul Ehsan Malaysia Penang Malaysia Phone: 0011 963 5622 1300 Phone: 0011 964 630 8210

May 2012