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Membership Resource Guide MacArthurMEMBERSHIP Center full page ad RESOURCE GUIDE 2018 PROGRAMS CONNECTIONS COLLABORATIONS EDUCATION PERKS - 4th Edition 2.0 - PROMOTIONS OH, SO SIMPLE REWARDS EARN $ 10 WHEN YOU SPEND $250 Visit a sign-up kiosk. Downtown Norfolk OSS Retail Alliance Member Book ad - 7.5 x 10 RETAIL ALLIANCE CONTENTS WELCOME LETTER ............................................................................................................................................04 VISION, MISSION & VALUES .............................................................................................................................04 PREMIER PARTNERS AND SIGNATURE MEMBERS ..........................................................................................05 RA BUSINESS SOLUTIONS ................................................................................................................................06 HISTORY OF RETAIL ALLIANCE ........................................................................................................................06 MEET THE TEAM ...............................................................................................................................................08 BOARD OF DIRECTORS ....................................................................................................................................10 MEMBER BENEFITS • CONNECTIONS & COLLABORATIONS ......................................................................................................14 • PERKS & PROMOTIONS ..............................................................................................................................16 • PROGRAMS & EDUCATION ........................................................................................................................22 MEMBER LISTINGS (alphabetical) .....................................................................................................................30 MEMBER LISTINGS (categorical) .......................................................................................................................61 MEMBERSHIP APPLICATION .............................................................................................................................69 RETAIL ALLIANCE • 838 Granby St, Norfolk, VA 23510 • (tel) 757.466.1600 • (fax) 757.455.9332 • [email protected] • retailalliance.com • @RetailAlliance PUBLISHER DESIGN PRINTING Kylie Ross Sibert Kylie Ross Sibert Professional Printing Center Vice President, Corporate Communications Vice President, Corporate Communications 817 Yupo Ct [email protected] [email protected] Chesapeake, VA 23320 WHILE EVERY EFFORT HAS BEEN MADE TO ENSURE THE ACCURACY OF INFORMATION AND LISTINGS CONTAINED HEREIN, RETAIL ALLIANCE ASSUMES NO LIABILITY FOR ERRORS OR OMISSIONS. © 2018 RETAIL ALLIANCE. ALL RIGHTS RESERVED. NO PART OF THIS PUBLICATION MAY BE REPRODUCED OR UTILIZED IN ANY FORM OR BY ANY MEANS, ELECTRONIC OR MECHANICAL, INCLUDING PHOTOCOPYING, OR BY ANY INFORMATION STORAGE AND RETRIEVAL SYSTEM WITHOUT WITHOUT PERMISSION IN WRITING FROM THE PUBLISHER. The Retail Alliance logo is a registered trademark of Retail Alliance. All rights reserved. Only current Retail Alliance members may use the name and logo in their advertising and marketing materials as permitted by Retail Alliance. The LOVEVA and The Center for Retail Excellence logos are registered trademarks of Retail Alliance. All rights reserved. Neither logo should be reproduced or used without permission from Retail Alliance. The Center for Retail Excellence is a division of the Retail Alliance Foundation, recognized by the Internal Revenue Service as a 501(c)3. 3 RETAIL ALLIANCE WELCOME! VISION As you thumb through this issue of our Membership Resource Guide, I hope you find that Retail Alliance is living up to its We will be recognized as mission statement as a “trusted resource for the success of local retailers.” For those the premier organization that have been with us for the long haul you serving the interests of will find a very different association than we local retailers in Greater were eight years ago. We’ve strived to adapt Hampton Roads. PRESIDENT/CEO to a changing retail environment. Retail RAYMOND J. MATTES, III today has changed significantly from even Retail Alliance a year ago. Consequently, as a merchant’s association, we must continue to evolve in order to properly supply the needs of our members. Our core focus; advocacy, education and products & services, are the same as years MISSION past. It’s just that each one has gone through a huge transformation. We pride ourselves in being nimble when it comes to adaptation; as a consequence, we are not afraid to change things up. Sometimes we hit it To be a trusted resource out of the park, sometimes we end up with a dud. Bottom line, we have for the success of local a great staff that has the passion for our mission and is not afraid to fight retailers. for our members. Today, I can state without a doubt that the value proposition of being a member of Retail Alliance has never been greater. I am proud of where we are; our board of directors are sincerely engaged and committed to the success of local retailers; our dedicated staff comes to work every VALUES day looking for ways to help you succeed. Talk about change, adaptation and transformation; Retail Merchants Association dba Retail Alliance has come a long way since 1903! 1. We aspire to contribute every day As Chairman of the Board of Retail to your success. Alliance, I hope you enjoy reading our new Membership Guide! As a third generation 2. We believe that freely family retailer with all roots right here sharing information in Coastal Virginia, I am proud of Retail and knowledge is Alliance and the value it brings to its the basis for positive membership through education, advocacy, CHAIRMAN networking, and valued services! growth. JOSEPH TAYLOR Our educational offerings are fantastic and 3. We care passionately (President and CEO, are geared to important subjects helping Taylor’s Do It Centers) about our work, someone operate a successful business. your business, And our legislative advocacy representation in Richmond is strong and respected, fighting on issues dear to all of us the communities retailers. Of course, networking is my favorite pastime, learning great we serve, and we ideas from others to take back to my family business! celebrate your Our Retail Alliance staff stands ready to support you and help you accomplishments as grow your business! On behalf of the Board of Retail Alliance, we thank we do our own. members for your continued support! We also encourage entrepreneurs and retailers to become part of Retail Alliance. We are strong together! 4 RETAIL ALLIANCE PREMIER & CO-OP- PARTNERS Beskin-Divers Insurance GroupINC. A TRADITION OF PROFESSIONAL RISK AND INSURANCE SERVICES SIGNATURE MEMBERS 5 RETAIL ALLIANCE HISTORY 1903 1957 1979 1986 The Retail Merchants Association The company expanded its Retail Merchants Acquired Credit Bureau of of Norfolk elected officers and services by adding a Recovery Association moved to Suffolk and expanded into started meeting in Chamber of Department for collections of Poplar Hall Drive in the Franklin and Isle of Wight Commerce headquarters. past due accounts. Military Hwy district of County. Norfolk. Early 1950s 1970s 1980s 1990s 2000s 1900s 1906 1978 1981 1998 The Association organized The Retail Merchants Credit bureau division Reinforcing a Bureau of Credit and Association of Norfolk merged became an affiliate of mission as a moved to its own space with The Retail Merchants Equifax (then CBI). retail association, in the Bureau of Trade in Association of Portsmouth to started offering downtown Norfolk. become The Retail Merchants retail services. Association of Tidewater, Virginia Inc. In addition to providing access to credit reports (consumer, mortgage, and commercial), Equifax delivers a host of other insightful tools that enable a variety of businesses to make intelligent decisions. It’s not enough to just see a credit file. The Retail Merchants Association of Tidewater What is the FICO score? What is the likelihood was at one time the local credit bureau. From this consumer files for bankruptcy in the next 1903 until 2001 all of the local consumer credit two years? Can we legitimately verify income files were maintained locally by RMA. or employment of this applicant? What does Once the industry advanced to the point this potential renter’s history look like with to where RMA could not keep up from a other owners? How do I find new customers technology standpoint, the credit files were that share similar characteristics to my existing, sold to Equifax. When this transition was more profitable customers? completed, RMA was then retained to serve as We can help answer these questions and Equifax Sales Agents. many more at RA Business Solutions. We pride RA Business Solutions represents Equifax to ourselves in our professional and consultative most of the state of Virginia and Northeast approach to our business partnerships. Please North Carolina. Our customer base consists of reach out to our team to inquire about what we banks, credit unions, car dealerships, finance may be able to do to give your business the lift companies, third party collectors, property it needs to reach its goals. managers and many others. Contact the team at (757) 455-9343. 6 RETAIL ALLIANCE 2005 2013 After sale of business assets, Revised our mission to match sold Poplar Hall and
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