Critical Software Presentation Defence and Security
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CRITICAL SOFTWARE PRESENTATION DEFENCE AND SECURITY © 2012 Critical Software, All rights reserved CORPORATE PRESENTATION • Spin-off of the University of Coimbra (Portugal), DEPENDABLE July 1998 SOLUTIONS FOR BUSINESS AND • Military and Civil Markets with customers around SAFETY CRITICAL the globe SYSTEMS • Offices in Europe, US, South America and Africa • Fast growth achieving 20M€ annual turnover in 2011 • NATO/EU Secret clearance • More than 330 highly qualified engineers • Development and Management processes aligned with best practices (ex. CMMi nível 5, PMBoK) Coimbra University Founded in 1290 © 2012 Critical Software, All rights reserved 2 CORPORATE PRESENTATION Critical Group Critical SGPS Portugal SERVICE COMPANIES Critical Software S.A. Coimbra, Porto, Lisboa CSW Limited CSW Technologies Critical Software Brazil Critical Software Portugal San Jose, USA Southampton, Yeovil, SJC, SP, Brasil Mozambique UK Maputo, MZ PRODUCTS COMPANIES Critical Links Critical Materials Critical Manufacturing Critical Health Coimbra, Portugal Guimarães, Portugal Porto, Portugal Coimbra, Portugal Regensburg, Germany Suzhou, China © 2012 Critical Software, All rights reserved 3 CORPORATE PRESENTATION Offices and Locations EUROPE * USA ASIA PSAC BRAZIL SOUTHAMPTON, UK COIMBRA, PORTUGAL LISBON, PORTUGAL OPORTO, PORTUGAL SAN JOSE, CA, USA SAO PAULO, BRAZIL YEOVIL, UK Maputo, MZ © 2012 Critical Software, All rights reserved * Sales representative, German offices planned for 2012 4 CORPORATE PRESENTATION Customers – Worldwide Presence © 2012 Critical Software, All rights reserved 5 CORPORATE PRESENTATION Certified Quality October 2001 Nov. 2001 May 2003 March 2004 Dec. 2004 March 2005 Quality Department is 1º SPICE 2º SPICE ISO 9001 TickIT ITIL ISO 9001 TickIT formally created Assessment Assessment Certification Certification Certification ISO15504 ISO15504 Set. 2005 March 2006 March 2006 Dec. 2008 Dec. 2009 June 20011 AQAP Certification EN 9100 & 9006 CMMI Level 3 Certification on CMMI Level 5 CMMI Level 5 Certification Certification Six Sigma Certification Intermediate practices Internal Evaluation June 2012 CMMI Level 5 Certification renewal © 2012 Critical Software, All rights reserved 6 CORPORATE PRESENTATION Project Management Office • Critical implements a directive PMO department PROJECT MANAGEMENT KEY PROCESS • Responsible for the project execution and for the definition of best practices, coaching Project Managers, portfolio management • A significant number of the Project Managers at Critical are certified by the PMI (Project Management Institute) PROJECT MANAGEMENT OFFICE Report to Top Management Projet teams Orientation towards coaching best pratices © 2012 Critical Software, All rights reserved 7 CORPORATE PRESENTATION Business Units and Markets AERONAUTICS SPACE DEFENCE TRANSPORTS DUAL USE TECHNOLOGY FINANCIAL ENERGY GOVERNMENT TELECOM MANUFACTURING © 2012 Critical Software, All rights reserved 8 CORPORATE PRESENTATION Engineering Services - Competencies Engineering Services Safety Critical Validation Systems Safety Critical RAMS - Reliability, Development and Security Development Verification and Availability, Integration Validation Maintainability (and ISVV) and Safety Analysis AERONAUTICS SPACE DEFESE & SECURITY TRANSPORTS © 2012 Critical Software, All rights reserved 9 CORPORATE PRESENTATION Engineering Services - Competencies • Mature engineering and Engineering management processes Skills • Specialised technological know-how Specialised Engineering Services • Industry specific • Team flexibility Domain Soft Skills know-how and efficiency Knowledge • Cross domain • High quality experience standards © 2012 Critical Software, All rights reserved 10 DEFENCE AND SECURITY OFFER Overview © 2012 Critical Software, All rights reserved DEFENCE AND SECURITY OFFER SOLUTIONS: INTEGRATED MARITIME EMERGENCY INFORMATION LOGISTICS SUPPORT SOLUTIONS MANAGEMENT SECURITY COMPETENCIES: EMBEDDED VERIFICATION EARTH SIMULATION CYBERSECURITY SOFTWARE &VALIDATION OBSERVATION © 2012 Critical Software, All rights reserved 12 DEFENCE AND SECURITY OFFER SOLUTIONS: INTEGRATED LOGISTICS SUPPORT © 2012 Critical Software, All rights reserved SOLUTIONS INTEGRATED MARITIME EMERGENCY INFORMATION LOGISTICS SOLUTIONS MANAGEMENT SECURITY © 2012 Critical Software, All rights reserved 14 SOLUTIONS INTEGRATED MARITIME EMERGENCY INFORMATION LOGISTICS SOLUTIONS MANAGEMENT SECURITY ASSET MANAGEMENT: TRAINING: General information, state, Define and control training availability, condition/usage, capability, manage competencies, allocation to tasks. plan training, training records FLEET MANAGEMENT: Composition and structuring, fleet SUPPLY MANAGEMENT: capability, sustainment Demands and returns, inventory, infrastructure, resources and stored items. facilities. MAINTENANCE MANAGEMENT: MISSION PLANING: Identify required tasks, plan Specify operational tasks, maintenance, work orders issue, operational context, mission execution and closure. definition through waypoints. HEALTH MONITORING: MISSION DEBRIEFING: Gather health and usage related Operational task outcome, information and correlate with task incidents, special events. assignments, prognostic and diagnostic. © 2012 Critical Software, All rights reserved 15 SOLUTIONS INTEGRATED MARITIME EMERGENCY INFORMATION LOGISTICS SOLUTIONS MANAGEMENT SECURITY INTEGRATION OF ALL FUNCTIONS BENEFITS ‣Improvement of each individual function benefiting from shared information ‣Integrated definition of policies, objectives and metrics definitions and enforcement of these ‣Integrated management and performance reports ‣Integration of legacy systems © 2012 Critical Software, All rights reserved 16 SOLUTIONS INTEGRATED MARITIME EMERGENCY INFORMATION LOGISTICS SOLUTIONS MANAGEMENT SECURITY CONCLUSIONS OBJECTIVES • Reduce Total Cost of Ownership (TCO) • Improved serviceability • Better capacity planning • Long term forecasting • Improved supplier relationship • Risk reduction OUR APPROACH Integrated Consulting Services Operation Support Solution © 2012 Critical Software, All rights reserved 17 SOLUTIONS INTEGRATED MARITIME EMERGENCY INFORMATION LOGISTICS SOLUTIONS MANAGEMENT SECURITY MARITIME SOLUTIONS: SEARCH AND RESCUE SEA LAW ENFORCEMENT ENVIRONMENTAL MONITORING © 2012 Critical Software, All rights reserved 18 SOLUTIONS INTEGRATED MARITIME EMERGENCY INFORMATION LOGISTICS SOLUTIONS MANAGEMENT SECURITY SEARCH AND RESCUE: Maritime Situation Awareness: Integrated and consolidated visualization of SAR alerts, maritime traffic and meteorological data Anticipate distress situations (e.g. behaviour monitoring) and support operations planning (e.g. pre-positioning of SAR resources) Incident response decision support (e.g. search area calculation, maritime drift analysis) and command and control (e.g. message generation, resource localisation) Secure and reliable inter-agency data exchange and cooperation capability (e.g. namely with law enforcement and environmental agencies) Monitor mission effectiveness and efficiency levels © 2012 Critical Software, All rights reserved 19 SOLUTIONS INTEGRATED MARITIME EMERGENCY INFORMATION LOGISTICS SOLUTIONS MANAGEMENT SECURITY SEA LAW ENFORCEMENT: Plan inspections based on when and where illicit activity is more likely to occur Improve inspection operations Coordination of inspection activity Situation awareness Secure and reliable information exchange with other law enforcement entities and maritime agencies Monitor mission effectiveness and efficiency levels © 2012 Critical Software, All rights reserved 20 SOLUTIONS INTEGRATED MARITIME EMERGENCY INFORMATION LOGISTICS SOLUTIONS MANAGEMENT SECURITY ENVIRONMENTAL MONITORING: Monitoring of the marine environment parameters of off-shore infra-structures Pollution incident prevention Pollution incident detection, response and decision support Secure and reliable information exchange with other entities and agencies (namely law enforcement) Monitor mission effectiveness and efficiency levels © 2012 Critical Software, All rights reserved 21 SOLUTIONS INTEGRATED MARITIME EMERGENCY INFORMATION LOGISTICS SOLUTIONS MANAGEMENT SECURITY © 2012 Critical Software, All rights reserved 22 SOLUTIONS INTEGRATED MARITIME EMERGENCY INFORMATION ClickLOGISTICS to edit Master subtitleSOLUTIONS style MANAGEMENT SECURITY • Emergency Management dispatching centers • Interactive Voice Response (IVR) based call taking • Filtering multiple reports of the same event and abusive service usage • Automatic user identification • Automatic localisation for both mobile and landline calls • GIS based situational awareness display • VOIP based connectivity • High availability and disaster recovery capabilities. • C2 systems for emergency management (e.g. fire response) • Surveillance Systems © 2012 Critical Software, All rights reserved 23 SOLUTION INTEGRATED MARITIME EMERGENCY INFORMATION ClickLOGISTICS to edit Master subtitleSOLUTIONS style MANAGEMENT SECURITY SECURE YOUR CORPORATE DIGITAL ASSETS ‣Control Mishandling and Misuse of www.cssecure.net confidential information shared on company networks ‣Complete Information protection solution Integrated with Microsoft Product Suite ‣Based on a multilevel approach, csSECURE controls the access to objects (documents, e- mails, …) based on the worker security clearance and on the object security classification. © 2012 Critical Software, All rights reserved 24 DEFENCE AND SECURITY OFFER COMPETENCIES © 2012 Critical Software, All rights reserved SERVICES EMBEDDED VERIFICATION & EARTH SOFTWARE VALIDATION SIMULATION OBSERVATION CYBERSECURITY