Implications of media fragmentation for the advertising industry with special attention to the Philips account strategy of DDB By Yadira Sankatsing Implications of media fragmentation for the advertising industry with special attention to the Philips account strategy of DDB Final Thesis for the Business Administration Master of Science Program at the University of Twente Amsterdam, September 2007 By Yadira Sankatsing Final Thesis for the Business Administration Master of Science Program Track: International Management of Organisations School of Management and Governance, at The University of Twente By Yadira Sankatsing st# 0014281 Brouwersgracht 166-2 1013 HB, Amsterdam +31 0654330813
[email protected] University of Twente, September 2007 Principal: Kathy McLay, International Account Director, DDB AMSTERDAM Graduation Committee: - Ir. S.J. Maathuis - Prof. dr. ir. E.J. de Bruijn Executive Summary The world is undergoing a period of unprecedented accelerated technological innovation and these innovations have led to the demise of advertising as historically practised, and created a whole new way of communicating with potential consumers. This study forms an in-depth analysis into the future of advertising as a consequence of media fragmentation that rises from these rapidly evolving technological innovations by means of qualitative research. It synthesizes a vast body of theory in fields as diverse as advertising theory, consumer relationship models, competitive strategy, media development theories (including media fragmentation and media interaction) and new advertising techniques. Through a longitudinal analysis of the different individual media and of the evolving interaction between these media, it becomes possible to understand the mutual relations and development of the media from the very beginning and the consequent leaps in their evolution from an advertising perspective.