Bfsi Portfolio

GLOBAL ENTERPRISE SERVICES: BFSI PORTFOLIO

Customers are driving digital adoption forward – demanding flexibility, continuity and individuality from their financial service providers. You need a partner with an end-to-end solution that can deliver the innovation and security you need, with the experience your customers want.

LEAD THE CHARGE TO DIGITAL DISRUPTION - INTRODUCING TATA COMMUNICATIONS’ BANKING AND FINANCIAL SERVICES PORTFOLIO It is quite possible that in coming years, financial institutions will simply become tech companies and the customer may not know who their banking partner is. The mobile app could be their bank account.

UNLOCK THE TRANSFORMATIVE POWER OF DIGITIZATION THE TOP 7 IT CHALLENGES FINANCIAL INSTITUTIONS The banking and financial services sector has experienced seismic shifts in FACE: the last decade. Digital is becoming mainstream and, with the rise of FinTech, financial institutions are racing to embrace new technologies and delight • The rise of FinTech driving customers with personalized, enhanced mobile and digital experiences. the new business model Today’s consumers demand personal, customized solutions with the visibility and controls to manage their own financial journey. • Customer intelligence and increasing the business value While digitization presents opportunities, 81% of banking CEOs are concerned of customer relationships about the speed of technological change – that’s more than any other industry sector.1 • Security breaches and cyber theft Keeping pace with this change brings challenges, from cyber insecurity, cost reduction, regulatory mandates and customer intelligence, to next-generation • Regulatory compliance platform and process changes driven by technology breakthroughs. • Transforming business to But there’s an even greater challenge: to survive and thrive in this new world, open doors for mobile and financial institutions must understand the technology-driven influencers that digital financial experiences will shape competition – and then develop the agility and responsiveness to • Leveraging technology to address them. ensure a competitive global As a competitive financial institution, you need a partner who understands the advantage need for technological agility, the power of a social, mobile, analytics, cloud • Process automation and strategy (SMAC) – and has both the capabilities and expertize to deliver it. You predictive services need Tata Communications.

1 PWC 19th Annual Global CEO Survey

We host three of the top ten banks in the US

— (TEN LARGEST BANKS IN THE US BY ASSETS, S&P GLOBAL MARKET INTELLIGENCE, 2017)

For more information, visit us at www.tatacommunications.com TATA COMMUNICATIONS: THE POWER BEHIND THE FINANCIAL SECTOR WE PROTECT THE WORLD’S FASTEST Many of the world’s leading banks and insurance enterprises count on Tata TRADING PLATFORM Communications for core operations that help their business productivity and WITH OUR SECURITY efficiency – hosting, securing, connecting and transforming their organization SERVICES for the digital age. Bombay Stock Exchange has Our global network reaches 99.75% of the world’s GDP. We have the scale, the expanded from 10 million to end-to-end service portfolio and the understanding to help you make the leap 400 million orders per day to disruption in the banking and financial services industry. and achieved the fastest From the fastest content delivery network to a contact center in the cloud, Tata trading speed in the world – all Communications offers you the agile architecture, security and scalability your while reducing its total cost of enterprise needs to lead the charge and personalise your customers’ demands. ownership (TCO) by 90%.

Presenting the Tata Communications banking and financial services (Source: Redhat, 2016) portfolio:

Digital levers Customer Data Connectivity Security experience Automation

IZO™ PRIVATE IZO™ INTERNET Managed security Unified Application Aware CLOUD WAN services Communications Networking and Collaboration Step up to a new Making Internet fit Network, IT move and mobile Deeper insights, kind of cloud for business Infrastructure and messaging exchange finer control Data Security with various solutions, IZO™ CLOUD Global VPN Ubiquitous, STORAGE such as Managed reliable, scalable, Application Big Data, the Firewall, DDoS, Our solutions and flexible Programming Cloud storage cloud, mobility, UTM, Advanced Interfaces (APIs) transformed to meet collaboration, Malware

your priorities video — with 100% Protection, availability SIEM, Managed Simplifying Authentication, mobile integration IZO™ PUBLIC etc. CONNECT through CloudRTC, 2FA Be a smooth app and Payments operator

Vide e o c on on h fe p r le e e n T c in g

n e

i b

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f f

o Users e

g u A

I nst ng ant messagi

© 2017 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries. 192426 v03 DELIVERING BUSINESS-CRITICAL ADVANTAGES SECURING DATA FOR From retail and investment banking to insurance and credit companies, digital A LEADING GLOBAL transformation has its challenges. You need a multifaceted solution that allows FINANCIAL SERVICES you to create a consistent experience for your customers, without tying up INSTITUTION valuable resources and investment. With operations in more than With Tata Communications’ suite of banking and financial services solutions, 60 countries, our customer there’s a one-stop-shop solution at your fingertips. You’re able to: provides a broad range of • Reduce revenue leak through collaboration tools financial services in the global market. Protecting customer • Improve connectivity and integration for better performance data and providing high quality services are paramount to • Enhance customer experience through engagement tools ensure customer confidence • Enforce compliance with advanced analytics and consistent performance. They needed real-time and global security management solutions: a way to detect and mitigate DDoS attacks, with an infrastructure that could clean malicious traffic before it reached their network.

Through Tata Communications’ suite of security services, our customer implemented premise-based DDoS detection and mitigation protection to handle application layer attacks, plus cloud-based protection for transport layer DDoS attacks. Faster detection time and an increased overall DDoS mitigation cycle helped ensure secure, highly-available services at all times.

We protect two of the world’s ten largest banks with our security services

— (TOP TEN LARGEST BANKS BY ASSETS, INVESTOPEDIA, 2017)

For more information, visit us at www.tatacommunications.com INNOVATIVE SOLUTIONS FOR A DIGITAL AGE Build a banking fortress Cloud-based architecture delivers exceptional security to protect your customers, and your brand. Intelligence-driven detection capabilities only allow legitimate traffic so your customers enjoy an undisturbed banking experience.

Empower engaging experiences Click2RTC™ empowers you to create engaging experiences with real time communications and visual collaboration for online relationship management. Multimodal interaction channels and instant customer support deliver a branch banking experience, online.

Optimise data performance Ensure your infrastructure has the agility and flexibility it needs with our comprehensive suite of data center hosting and managed services. Enjoy peace of mind with an end-to-end solution delivering security, scalability and cost efficiency. Whatever your business model, our smart infrastructure allows you to deliver superior performance for minimal investment.

POWERING THE FINANCIAL ECOSYSTEM Customise your computing environment

• Hosted contact Backup Servers Security layer Sales and Consumers roaming center executives Firewall • Click2RTCTM

Storage Load balancer mDDoS Mobile app HTTP secured • E-statement 2FA • Transact APP DB IDPS Internet content • Bill pay delivery network WAF • Educate Online banking vUTM • Videos SSL • Social networks Virtual dektop infrastructure SIEM Compliance and best MPLS private practices • PCI Fiber channel • ISO 20000 B2B • Information Disaster recovery automation security ATM management services

Branch offices • Vulnerability assessment and penetration testing

© 2017 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries. 192426 v03 Connect globally Harness the power of InstaCC Global™, our contact center in the cloud. Deployable on-demand, virtually anywhere in the world, InstaCC Global™ delivers leading-edge voice, data center and contact center applications in one easy-to-manage, cost-efficient package.

Communicate on your terms Increase engagement, productivity and efficiency across your global locations, with a suite of unified communications solutions. From global voice, unified conferencing and managed services through to real-time communication APIs, Tata Communications is your one-stop, global shop for all your UCC needs.

Scale seamlessly and securely As your business grows, so does your network. But don’t sacrifice performance or connectivity for scale. Our robust connectivity options allow you to expand your network into new markets, with a flexible solution and predictable pricing structure.

Accelerate content delivery With the fastest CDN we deliver on your customers’ need for speed. You get the scalability to withstand peak traffic spikes, with the highest levels of security against cyber-attacks. So your customers can spend more time on financial planning, satisfied that they’re in safe hands.

DIGITAL TRANSFORMATION CHALLENGES

Reducing Improving Enhancing customer Improving customer cost compliance experience satisfaction

Retail and Investment Wealth Credit Payments corporate banking banking management organizations and cards Insurance

• Embracing mobility • Back office • Portfolio analytics • Advanced • Secure processing • Digitisation of transformation analytics for credit processes • Core banking (securities) • Wealth information • Payments modernisation management transformation • Package • Trading platform advisory • Risk management implementation • Channel integration optimisation (OTC • Convergence using advanced derivatives) technologies analytics • Enhancing customer • Distribution experience and management loyalty

Our UCC services empower 3 of the top 10 world’s largest banks

— (TOP 10 LARGEST BANKS BY ASSETS, BUSINESS INSIDER, 2017)

For more information, visit us at www.tatacommunications.com REGIONAL EXPERTISE BACKED BY A GLOBAL INFRASTRUCTURE FROST & SULLIVAN 2017 INDIA ICT AWARDS We own the world’s most global Tier 1 network, and are continually investing in improving our state-of-the-art international communications provision. Our • Enterprise Data Service global subsea and terrestrial network covers 700,000 kilometers, and features Provider of the Year cutting-edge innovations including the world’s only, wholly-owned fiber ring. • IoT New Product/Service But our network is much more than cables and connectors. It’s about the Innovation businesses and people we serve. Thanks to our expertise in the Indian market and our technical support teams across the local landscape, you can trust us to • Enterprise Telecom Service meet the tightest of deadlines to win and keep customers. Provider – Large Enterprise • Third Party Data Center Financial stability you can rely on Service Provider of the Year Over the past decade, Tata Communications has evolved from a wholesale service provider serving the Indian market to a leading provider of a New World • Hosted Contact Center of Communications™ to enterprise customers and service providers worldwide. Service Provider of the Year Tata Communications is a global company with its roots in the emerging markets. Our $3.2 billion company is listed on the Bombay Stock Exchange and the National Stock Exchange of India, and is the flagship telecoms arm of the $103.3 billion Tata Group.

Connect with a global leader At Tata Communications, we can help you take your place in the New World of Communications™, with the solutions to make your enterprise efficient, agile and competitive in today’s global economy.

© 2017 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries. 192426 v03 At Tata Communications, we do more than just lead the way in communications technology; we also offer forward-thinking ways of doing business. We can create the commercial model to suit your business, everything from managing capital costs to scaling capacity, capabilities and services to benefit our customers.

Over the past decade we have evolved from a wholesale service provider serving the Indian market to a leading provider of A New World of Communications™ to enterprise customers and service providers worldwide. We are a global company with roots in the emerging markets: headquartered in Mumbai and Singapore, we have 8,000 employees across 38 countries. We are committed to acting ethically and responsibly. Two-thirds of the equity of our holding company is held by philanthropic trusts that have created national institutions for science and technology, medical research, social studies and the performing arts. The trusts also provide aid and assistance to NGOs working in education, healthcare and livelihoods.

We are the world’s number one provider of international wholesale voice services, facilitating over 53 billion minutes per year. And we own and operate one of the most advanced and largest subsea cable networks, including the only wholly-owned fiber ring around the world, enabling customers and partners to reach 99.7% of the world’s GDP, with connectivity to more than 200 countries and territories across 400 PoPs, as well as 1 million square feet of data center and colocation space worldwide.