Guide to Community Living 2021-22
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YOUR GUIDE TO COMMUNITY LIVING 2021-22 DIVISION OF STUDENT AFFAIRS AND CAMPUS DIVERSITY • DIVISION OF BUSINESS AND FINANCIAL AFFAIRS Residential Education Office & Office of Housing Administration housing.sdsu.edu YOUR NEW HOME This is your home for the next year. By signing your Student Housing License Agreement, you are indicating that you are an adult who is mature and capable of handling the opportunity and responsibilities of living in a community, confronting someone who is violating your rights, being accountable for your behavior and recognizing the compromises necessary when living with other people. In adult life, all rights have corresponding responsibilities. You are responsible for your actions within a community, and those actions affect others. Be responsible and considerate of your community. Behaviors that do not reflect these actions may result in judicial action, eviction or paying restitution. HOW TO USE THIS DOCUMENT: WELCOME to the residential community at SDSU. STEP 1 Read it. We designed this guide for you in hopes that it will help you navigate through STEP 2 Bring it with you to your this exciting experience and feel more first floor meeting. at ease about your new college home. In this guide, you can find general STEP 3 Have a discussion about information about living in our on- community living standards campus communities as well as our with your Resident Adviser university policies for your reference. (RA)/Community Assistant Be sure to familiarize yourself with all of (CA), roommate(s) and this critical information. As a member of our community, you will be held other residents. accountable for knowing and following Complete the Community WELCOME these rules and maintaining the space STEP 4 you live in. It is our goal to create a safe Living Agreement. and friendly living environment to help you reach your full potential and take full advantage of your college living WELCOME experience. 2 SAN DIEGO STATE UNIVERSITY • HOUSING.SDSU.EDU 3 CONTENTS WELCOME 2 YOUR NEW HOME 3 MEET YOUR STAFF 5 STUDENT LEADERSHIP 7 SUCCESSFUL ROOMMATE RELATIONS 7 YOUR RIGHTS AND RESPONSIBILITIES 8 ECO LIVING FOR AZTECS 11 MEET YOUR STAFF SAFETY & EMERGENCY PROCEDURES 12 POLICIES AND REGULATIONS 18 At SDSU, there are many student and professional staff members available to assist you while you are living in the residential community. BUILDING AMENITIES ORIENTATION 32 MEAL PLANS 38 RESIDENTIAL EDUCATION OFFICE help when necessary. In addition, RAs serve as facilitators for community building and regularly LICENSE AGREEMENT INFORMATION 42 plan programs. FAQS 46 RESIDENCE HALL COORDINATOR CONTACTS 50 COMMUNITY ASSISTANT (SOPHOMORE Residence Hall Coordinators (RHCs) are full- COMMUNITIES) time, master’s degree-level professionals who live in the residential communities. The RHCs Community Assistants (CAs) are full-time SDSU work with building staff and residents to provide students who have had intensive training on DOWNLOAD THE APP a link to all of the resources at the university and various issues that affect upper-class students assist in the development of a positive residential (sophomores and above). CAs serve as facilitators The SDSU Housing app gives you easy access to many essential community. Every RHC supervises a Front Desk for community building and are available to listen services you will use on a daily basis such as checking your meal plan Security Manager and the Resident Advisers/ to your concerns and help you seek additional balance, receiving laundry alerts and submitting service requests. Community Assistants who live on every floor of help when necessary. CAs are also responsible 1 2 Download the app at the Apple App Store or Google Play . the community. The RHCs also advise the Hall/ for bringing inappropriate conduct to a resident’s Community Council, maintain community security, attention. meet with students regarding student conduct issues and coordinate activities and programs. COMMUNITY INTERNS (M@COLLEGE) Community Interns (CIs) are the student staff FOLLOW US ON SOCIAL MEDIA FRONT DESK SECURITY MANAGER members of the management office responsible For all the latest news and updates, follow us on Instagram, Facebook and Twitter Front Desk Security Managers (FDSMs) are for assisting you with customer service, leasing @SDSUhousing. Make sure you also follow the Residence Hall Association (RHA) SDSU graduate student team members. Their information, general property information, @SDSURHA and your community page on Instagram. responsibilities include assisting the RHC in overall processing mail, work orders, maintenance community management and assuming primary concerns and enforcing expectations related to » @AztecCornerSDSU » @LiveMatCollege » @TecsSDSU responsibility for front desk operations. policies and procedures. » @ChappySDSU » @MayaOlmecaSDSU » @TenochcaSDSU RESIDENT ADVISER (FRESHMAN DESK ASSISTANT/SECURITY MONITOR @CuicacalliSDSU @PdsSDSU @UniversityTowersSDSU » » » COMMUNITIES) » @GranadaSDSU » @ScpNorthSDSU » @VillaAlvaradoSDSU Desk Assistants/Security Monitors are the front Resident Advisers (RAs) are full-time SDSU desk student staff members responsible for WELCOME » @HuaxyacacSDSU » @ScpSouthSDSU » @ZuraSDSU students who have had intensive training on a assisting you with customer service, monitoring the variety of issues college-age students encounter security of the building, disseminating information *As of August 2021, the information provided is in compliance with U.S. Centers for Disease Control and on a daily basis. RAs live on each floor of the and equipment and enforcing expectations related Prevention (CDC), state of California, and San Diego county guidelines, as well as guidance from the California residential communities and are available to listen State University system. Our policies and procedures will continue to evolve as the guidelines are updated. to safety procedures. WELCOME to your concerns and help you seek additional 1 4 https://apps.apple.com/us/app/sdsu-housing/id1153819961 SAN DIEGO STATE UNIVERSITY • HOUSING.SDSU.EDU 5 2 https://play.google.com/store/apps/details?id=sdsuhousingapp_android.sdsuhousing MEET YOUR STAFF... FACULTY-IN-RESIDENCE Faculty-in-Residence (FIR) serve as liaisons between SDSU faculty and students. These SDSU faculty members live in apartments located within the campus residential communities. They work closely and cooperatively with the residential staff. Together, they develop academic communities and meet the needs of residents by encouraging their intellectual stimulation and academic NATIONAL RESIDENCE HALL success. HOUSING FACILITIES SERVICES HONORARY OFFICE OF HOUSING ADMINISTRATION CUSTODIAL AND MAINTENANCE The National Residence Hall Honorary (NRHH) is an organization that comprises of the top 1% Keeping your living area clean and in good of leaders in the residence halls. NRHH focuses CENTRAL OFFICE FRONT DESK STAFF repair is a shared responsibility. Custodial and its efforts on creating recognition and service maintenance staff are members of the residential opportunities for students in the community. The Central Office Front Desk Staff consists of full-time community team and work together with residents Nominations to join NRHH will open in the fall. SDSU students who are responsible for monitoring the in maintaining the facilities. Follow NRHH @sdsu_nrhh on Instagram to learn 3 and email account virtual front desk [email protected] more about the exciting opportunities NRHH is for the Office of Housing Administration. The Central bringing to your community. Office Front Desk Staff are available to answer all of your questions regarding housing or direct you to the appropriate specialist. STUDENT LEADERSHIP ASSIGNMENTS TEAM REPRESENTATIVE GOVERNMENT SUCCESSFUL ROOMMATE RELATIONS The Assignments Team is responsible for assigning your building, room type, roommate and residential learning RESIDENCE HALL ASSOCIATION Sharing a room and living in a community are community (if applicable) based on the interests that you learned skills. There are benefits to developing The Residence Hall Association (RHA) is the select in the Housing Portal. The Assignments Team is also good relationship skills. The skills you build now student voice for all of the SDSU residential available to process room switches and contract release will serve you later in life. College students are communities, connecting students to campus requests. Their goal is to ensure that you are comfortable mature and capable of handling the responsibilities entities such as Housing Administration, in your living space. of living in a campus community. These Residential Education and Associated Students. responsibilities include confronting someone Representatives from each community meet STUDENT ACCOUNTS COORDINATOR who is violating your rights, being accountable weekly with the SDSU RHA executive and for your responsibilities and behaviors, as well as programming boards to address issues affecting The Student Accounts Coordinator is responsible for recognizing your own behavior and compromises residents. Residents participating in RHA also managing accounts and billing related to housing and necessary for living with other people. In order to have an opportunity to be involved in the creation meal plan fees. The Student Accounts Coordinator successfully live with others, communication is a and implementation of social and educational is available to answer any questions regarding your necessity. payments. events, budgets and policies for the residential communities