Queensland Local Government Comparative Information for 2005–06
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Queensland local government comparative information 2005/06 Disclaimer and Copyright The Queensland local government comparative information 2005/06 is For further information contact published by the Department of Local Government, Planning, Sport and Recreation ('DLGPSR') as an information resource only and should not Local Government Services be treated as an exhaustive statement on the subject. Department of Local Government, Planning, Sport and Recreation PO Box 15031 City East, Queensland 4002 While DLGPSR believes that this information will be of assistance to you, Telephone: 07 3225 8680 it is provided on the basis that you are responsible for making your own Facsimile: 07 3225 1350 assessment of the topics discussed. Email: [email protected] www.dlgpsr.qld.gov.au DLGPSR expressly disclaims all liability (including but not limited to liability for negligence) for errors or omissions of any kind whatsoever or for any loss (including direct and indirect losses), damage or other consequence, which may arise from your reliance on the material contained in this resource. This resource is issued on the understanding that DLGPSR is not, through the issuance of this information, engaging or rendering to you any legal or other professional service. Recipients are encouraged to seek independent advice if they have any concerns about the material contained in this publication. © Copyright 2007 Department of Local Government, Planning, Sport and Recreation. DLGPSR owns copyright of this publication. DLGPSR authorises reproduction for not-for-profit purposes provided DLGPSR is acknowledged as the copyright owner. For all other purposes, consent must first be sought from DLGPSR. Disclaimer and Copyright 1 ©Queensland local government comparative information 2005/06 Contents Financial assistance grants Financial assistance grants – GPG & IRG 62 Contents Arrears of rates and charges Disclaimer and copyright 1 Arrears introduction 66 Contents 2 Arrears of rates and charges 67 Introduction 4 General rate Comparative information – financial 2005-06 general rate 70 Financial information – part 1 2006-07 general rate 98 Financial PIs (1) introduction 6 Separate and special rates and charges Financial PIs (1) 8 Separate and special rates and charges 125 Financial information – part 2 Pensioner remissions Financial PIs (2) introduction 12 Pensioner remissions 134 Financial PIs (2) 14 Rateable land Financial information – debt ratios Value of rateable land 138 Debt ratios introduction 22 Rateable properties Debt ratios 24 Number of rateable properties 142 Residential rating Water connections Residential rating introduction 28 Number of water connections 146 2005-06 residential rating 30 Sewerage connections 2006-07 residential rating 38 Number of sewerage connections 150 Revenue information – general, special, and separate rates and charges Water and sewerage pricing information Revenue 1 – general, special, and separate rates and charges 49 2005-06 water charges 154 Revenue information – utility rates and charges 2006-07 water charges 166 Revenue 2 – utility rates and charges 53 Trade waste charges information83 Revenue information – total rates, charges and other revenues Revenue 3 – introduction 58 Revenue 3 – total rates, charges and other revenues 59 Contents 2 ©Queensland local government comparative information 2005/06 Comparative information – functional Water services – effectiveness Personnel – part 1 Water introduction (3) 260 Personnel introduction (1) 191 Water PIs (effectiveness) 261 Personnel PIs (1) 192 Sewerage services – effi ciency Personnel – part 2 Sewerage introduction (1) 266 Personnel introduction (2) 197 Sewerage PIs (effi ciency) 268 Personnel PIs (2) 199 Sewerage services – effectiveness Australian Local Government Association Sewerage introduction (2) 272 Road Lengths 203 Sewerage PIs (effectiveness) 274 Sealed local roads 208 Waste management Unsealed local roads 213 Waste introduction 278 Bridges & major culverts 218 Waste PIs 280 Local Roads Financial Data 223 Parks and gardens (including climatic data) Road maintenance – efficiency Parks introduction 285 Roads introduction (1) 228 Parks and climate PIs 286 Roads PIs (efficiency) 229 Contextual information Road maintenance – effectiveness Area, population, growth and population density Roads introduction (2) 233 Population 291 Roads PIs (effectiveness) 234 Terrain and soil types Community service obligations Terrain and soil types introduction 297 CSOs and cross-subsidies 239 Terrain and soil types 299 Water services – part 1 Glossary of terms Water introduction (1) 245 Glossary 303 Water PIs (1) 247 Appendix A – Queensland local government areas map 307 Water services – part 2 Appendix B – Australian Classification of Local Government 308 Water introduction (2) 253 Water PIs (2) 255 Contents 3 ©Queensland local government comparative information 2005/06 Introduction ©Queensland local government comparative information 2005/06 Introduction Background The Queensland Local Government Comparative Information 2005/06 By monitoring their performance over time and making comparisons with provides the most comprehensive collection of performance information other councils, it is hoped local governments will be encouraged to take available for Queensland local government. the initiative and use the comparative performance information to drive improvement throughout their organisation. The Report is not designed as a ‘ranking table’, but rather as a performance assessment tool to assist local governments in the Performance indicators evaluation of their performance through comparisons with each other. The Report provides a suite of efficiency, effectiveness and quality of The aim of this Report is to enable each local government to assess, at a service indicators which cover the following key functional and financial broad level, its performance for each activity against the performance of areas of local government: the same activity of another local government, and for local governments to use this assessment of performance to initiate improvement processes · financial operations, through benchmarking with other local governments. · personnel, · road maintenance, Benefits · water services, · sewerage services, The annual publication of performance indicators provides valuable · waste management, information on the performance of local governments to both councils · library services, and and the communities they serve. · parks and gardens. For councils, it provides information on where improvements may be Additional financial information, including residential rates and charges, possible and also helps identify possible benchmarking partners. rate revenue and rate arrears for each Council, is also provided. For the community, it provides greater accountability and information on N.B. 2005/06 library services data was unavailable at time of production. which to judge a council’s performance. Introduction 4 ©Queensland local government comparative information 2005/06 Comparability and data interpretation The Department is focussed on ensuring the published performance In addition, the differences between local governments throughout the indicators are appropriate, practical and meaningful for all local State have been taken into account by grouping the Councils according governments. It is recognised that any comparative performance to the Australian Classification of Local Government (ACLG). Appendix measurement system needs to take into account the diversity of local B details the methodology used in determining a local government’s governments to limit the difficulties that will be encountered in the classification under the ACLG. comparison of local government services across Queensland. It should be noted, the published performance indicators do not At the same time, the users of the published performance information necessarily provide a definitive statement of a local government’s service should exercise care when making comparisons. The performance performance. Rather, the indicators should prompt a particular local indicators contained in this publication should not be looked at in government to review the circumstances that cause it to compare less isolation. Although the performance indicators highlight differences favourably to another local government. between councils’ service provision, they do not explain why those differences may have occurred. Users should consider the factors that In other words, the value of performance measurement does not come may influence the performance of a local government when interpreting from this comparative report alone. Performance improvement will only the comparative performance information. occur if local governments analyse the results of the performance comparisons and implement strategies that will lead to improvements in These influencing factors may be outside of council control, such as the service delivery. climate or terrain of the area, or under Council control, such as council policies and budget allocations. Details of the types of factors that could affect the calculation of each of the performance indicators are provided at the beginning of each section in this report. Contextual information for each local government, such as elected member numbers, financial assistance grants received, population, population density, population growth, climate, terrain and soil types, is also provided. This data provides a context for the performance information collected and will assist in the comparisons