HP 2012 Global Citizenship Report HP 2012 Global Citizenship Report
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1 HP 2012 Global Citizenship Report HP 2012 Global Citizenship Report Governance Environment Society About this report see page 3 see page 26 see page 72 see page 134 Contents 3 Governance 26 Environment 72 Society 4 Letter from CEO Meg Whitman 27 Environmental sustainability 73 Human rights 5 Executive summary 29 Energy and climate 75 Supply chain responsibility 8 HP profile 32 Paper 76 Our approach 10 Global citizenship strategy 33 Employee engagement 78 Progress in 2012 11 Materiality 35 Products and solutions 96 Conflict minerals 12 Global citizenship and business value 37 Life cycle assessment 98 Supplier diversity 13 Global citizenship governance 38 Research and development 103 Privacy 14 Stakeholder engagement 39 Design 108 HP people 16 Affiliations and memberships 41 Materials 109 Engaging our people 18 Corporate ethics 44 Packaging 110 Building careers 19 Ethics and compliance 45 Transport 112 Diversity and inclusion 21 Anticorruption 46 Use 114 Rewards and benefits 22 Public policy 50 Product return and recycling 115 Wellness 25 Policies and standards 54 Vendor audits 116 Health and safety 55 HP operations 120 Social innovation 57 Management and compliance 121 Education 57 Energy and GHG emissions 124 Health 58 Energy efficiency 125 Community engagement 60 Renewable energy 127 Performance 60 Travel 129 Economic impacts 61 Waste and recycling 130 Data dashboard: Society 63 Water 64 Sustainable building design 64 Toxics Release Inventory 134 About this report 65 Ozone-depleting substances 135 Overview 65 Remediation 136 Assurance 65 Biodiversity 137 Report of Independent Accountant 67 Data dashboard: Environment 139 UN Global Compact index 140 Global Reporting Initiative index Indicates Ernst & Young has reviewed this indicator/value. See Report of Independent Accountant on page 137 for details of the work performed and values assured. Share with colleagues Contents • Governance Letter from CEO Meg Whitman Executive summary HP profile Global citizenship strategy Stakeholder engagement Corporate ethics Public policy Policies and standards Environment Society About this report Governance Employees, customers, and other key stakeholders increasingly look to HP for leadership in helping to address many of the world’s major environmental and social challenges. We believe that profitable and responsible operations make a positive impact on communities worldwide. 4 HP 2012 Global Citizenship Report Contents Governance • Letter from CEO Meg Whitman Executive summary HP profile Global citizenship strategy Stakeholder engagement Corporate ethics Public policy Policies and standards Environment Society About this report Welcome to the HP 2012 Global Citizenship Report. Our founders, Bill and Dave, first put Global Citizenship on supply chain, our own operations, and the footprint of the list of HP’s corporate objectives in 1957. And we still our products and services in use. This is another first in know today that being a good corporate citizen is integral the IT industry. to our innovation and performance. It is central to our cor- porate purpose of advancing the way people live and work. The saying goes that you can’t manage what you can’t measure, and we can now measure our complete carbon The world is facing many challenges: climate change and footprint. This insight allows us to commit to new goals rising energy costs, the need for economic development like reducing the carbon dioxide emissions of our opera- and social equality, and increasing information security tions by another 20% by 2020. Achieving this goal will help and privacy concerns—just to name a few. lower HP’s operating costs and energy-price risk, provid- ing business benefits as well as environmental benefits. HP is leading the way with a strong commitment to provid- ing solutions for our customers that address business In our Global Citizenship Report, you’ll learn about these issues in ways that can also positively impact society and examples and many others. In addition, to promote the planet. higher standards across the areas of human rights, labor, environment, and anticorruption, we endorse the United We’ve made great progress in 2012. Nations Global Compact as a practical framework for the development, implementation, and disclosure We launched the first commercialized product from our of sustainability policies and practices. Project Moonshot, which will truly revolutionize the data center with an entirely new category of server. We expect The contributions we make to benefit people, com- it to consume up to 89% less energy and 80% less space munities, and the planet also create value for HP, our at 77% less cost, and I am confident it will be an extreme employees, our customers, and our shareholders. improvement over anything else on the market. It’s not just good values, it’s good business—and that We also launched new responsible supplier guidelines for means a path to sustainable growth. student and dispatch workers in China. This is an industry- first initiative that protects high-risk workers and promotes responsible labor practices. This initiative is part of HP’s Sincerely, larger commitment to ensuring that our suppliers meet high ethical standards and treat our extended workforce with dignity and respect, reducing turnover and supporting product quality. Meg This past year, we also published our complete carbon footprint, a measure of our environmental impact as a corporation. This includes the footprint of our extended 5 HP 2012 Global Citizenship Report Contents Governance Letter from CEO Meg Whitman • Executive summary HP profile Global citizenship strategy Stakeholder engagement Corporate ethics Public policy Policies and standards Environment Society About this report Executive summary HP has long been a leader in global citizenship—it has been one of our seven corporate objectives since 1957. We fully embrace our social and environmental responsibilities, and we are committed to conducting our business in ways that positively impact society and the planet. Our global citizenship agenda covers a broad spectrum, including governance, environment, and society. Below are our most significant achievements towards this vision in 2012. Governance Global citizenship strategy Corporate ethics HP demonstrates clear leadership and governance to HP emphasizes ethics in everything we do, making achieve consistently strong global citizenship perfor- employees aware that we are accountable for our actions, mance. This effort begins at the top and depends on responsible for the consequences, and proud of our efforts. active participation and support throughout HP. • Scored 99% in the 2012 DJSI category of Codes of • Conducted a formal materiality assessment to review Conduct/Compliance/Anticorruption & Bribery and update our understanding of HP’s global citizen- • 99% of HP employees completed the ethics and ship issues compliance annual training session • Launched the External Global Citizenship Council to • 25,000 employees viewed the Integrity Matters provide external input and guidance videos on handling ethical issues • Scored 92 out of 100 for disclosure in 2012 Carbon Disclosure Project Leadership Index Public policy • Included in the 2012 Dow Jones Sustainability Index HP advocates with transparency and integrity to promote (DJSI) World Index and North America Index laws and regulations that encourage economic growth and innovation in a socially and environmentally respon- • Included in four FTSE4Good indexes for the tenth sible manner. consecutive year • Promoted public policy priorities, including working with governments around the world on technology, tax, trade, intellectual property, and social and environ- mental policies 6 HP 2012 Global Citizenship Report Contents Environment Governance Letter from CEO Environmental sustainability Product return and recycling Meg Whitman HP continues to improve the efficiency of our products, HP provides broad geographical coverage of take-back • Executive summary supply chain, and operations. programs and ensures an environmentally responsible option for processing HP products at the end of their life. HP profile • Published our complete carbon footprint, making HP Global citizenship among the first companies globally to disclose this level • Reached 2.5 billion pounds of electronic products and strategy of information (released in early 2013) supplies recycled since 1987 Stakeholder • 100% of HP Everyday Office Papers are FSC®-certified in • Increased the number of U.S. take-back locations for HP engagement the Americas (as of early 2013) print cartridges to more than 7,000 through partner- ships with Walmart, OfficeMax, and Staples – and Office Corporate ethics • Held a top spot in the Newsweek Green Rankings for the Depot in early 2013 Public policy third consecutive year Policies and standards • Established a new recycling facility to process used HP Products and solutions ink cartridges in São Paulo, Brazil Environment HP works to reduce the environmental footprint of products Society and solutions across our portfolio—from single-user per- HP operations About this report sonal computing devices and printers to enterprise servers, HP continues to increase efficiency in our operations, storage equipment, and data centers. reducing energy use and greenhouse gas (GHG) emissions and improving our landfill diversion rate. • The HP Moonshot system uses up to 89% less energy compared to traditional servers1 • Established a goal to reduce total GHG emissions • HP’s Energy-Star qualified, latest