Muslim Commercial Bank Limited
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MUSLIM COMMERCIAL BANK LIMITED INTERNSHIP REPORT ON MCB BANK LIMITED GUJRANWALA BRANCH PROGRAME: MBA (Finance) Name of Program Coordinator …………………….. Signature of Program Coordinator …………………… Internship Report submitted to the Faculty of Commerce in Partial Fulfillment of the Requirements for the Degree of Master of Commerce. 1 MBA(FINANCE) MUSLIM COMMERCIAL BANK LIMITED DEDICATION I dedicate my all efforts to my beloved parents because of their love and affection which brings me to reach at this position. 2 MBA(FINANCE) MUSLIM COMMERCIAL BANK LIMITED Preface With the changing world scenario, the need for effective and efficient managers has increased manifold. The organizations require managers with analytical and problem solving abilities enabling them to exploit the opportunities presented. Today, the most important pre-requisite for managers is to have well-developed communication skills so that they not only are able to communicate within the organizations but also with the groups outside the organization, customers, suppliers, government and the community. The development of these skills not only requires strong theoretical knowledge but also a practical experience. Although the six week internship program has not fully developed these abilities but it has at least given me a feel of the market. It has, to some extent, enabled me to see the relevance and applicability of various tools and theories of management. Moreover, this training has created an awareness of the various career opportunities available in the market. Also now in this age where there is huge competition among MBA students. Because most of students prefer MBA. This report thus represents in a handy and systematic manner, the details of my internship program at MCB. I have tried to write this report using the most accurate and up-to–date information and hope that it will give the reader a brief and meaningful idea about the organization. And I hope my teachers appreciate it also. 3 MBA(FINANCE) MUSLIM COMMERCIAL BANK LIMITED ACHKNOWLEDGEMENT First I want to thank Allah who blessed me with skills knowledge. And give me strength to do this task. Then I would like to thanks my parents whose efforts brings me more strong. I extent my graduation cause of my parents and teachers who help me to accomplish my task. I am also thankful to members of Muslim commercial bank to give me an opportunity to enhance my practical skills. 4 MBA(FINANCE) MUSLIM COMMERCIAL BANK LIMITED Table of contents 1. Title page Dedication Preface 2. Acknowledgements 3. Table of contents 4. A Brief executive Summary of the Internship Main Body of Report Part-1: 5.1 INTRODUCTION 5.2 OVERVIEW OF THE ORGANIZATION: 5.2.1 Brief history 5.2.2 Nature of the organization 5.2.3 Business volume, reward honors & success stories etc. 5.2.4 Product/service line 5.2.5 PESTL analysis 5.2.6 Contribution of MCB towards economic development 5.3 ORGANIZATIONAL STRUCTURE: 5 MBA(FINANCE) MUSLIM COMMERCIAL BANK LIMITED 5.3.1Organizational Hierarchy chart 5.3.2 Number of employees 5.3.3 Main offices 5.3.4 Introduction of all departments Part-2: 5.4 INTERNEE WORK: 5.4.1 Brief Introduction of branch 5.4.2 Details of supervisors 5.4.3 Weekly timetables 5.4.4 Description of Departments (workstation) 5.4.5 Description of activities 5.4.6 Description of Assigned Project 5.4.7 Summary of Learning 5.4.7.1Gained Skills and Qualifications 5.4.7.2 Undertaken Responsibilities 5.4.7.3 Influence of Internship on Future Career 5.4.7.4 Correlation between experience and classroom Knowledge 6 MBA(FINANCE) MUSLIM COMMERCIAL BANK LIMITED 6. CONCLUSION OF REPORT: 6.1 Conclusion of internship experience 6.2 Overview of banking sector 6.3 SWOT analysis Strength Weakness Opportunities Threat 7. Recommendations 8. References 9. Appendix and supplementary material Executive Summary: 7 MBA(FINANCE) MUSLIM COMMERCIAL BANK LIMITED Internship is a compulsory subject in 3rd semester of Master in Business Administration. This requires the students to complete the 6 week internship after 2nd semester. I am also the student of MBA in University of Gujrat. So according to the requirement of UOG I was also required to undergo the internship program. I had also to submit the internship report, so for this purpose I selected the Muslim Commercial Bank, Gujranwala branch and completed my six week internship. Another purpose of doing internship is that in these days due to limited job opportunities it has become very difficult for people to start their professional career after completing their higher education. Only those people are hired who have knowledge along with experience. So before starting my internship, I decided to work with full devotion in Muslim Commercial Bank. MCB Bank limited has a solid foundation of over 50 years in Pakistan, with a network of over 1000 branches over 850 of Automated branches and over 350 MCB ATMs It has eight Islamic Banking branches. Bank has taken the lead in introducing the innovative concept of centralizing Trade Services in country by providing centralized foreign exchange services to branches a view to improve efficiency, expertise and reduce delivery cost. During my internship I observed various departments of Muslim Commercial Bank. I worked on the following things: Deposits, Online Transfer, Filling of Cheque, Opening of accounts, Pay order, Demand Draft, Remittances, Clearance, Rupee Traveling Cheque etc. I tried to successfully complete this tasks assigned to me. I observed a lot of practical things which are daily requirements of banking working system. I also observed the bank’s behavior with their customers and within branch. I also learned documentation and record keeping for different activities and processes of bank. I found that all these things were different from the courses which we studied in our MBA & M.COM. PART-1 8 MBA(FINANCE) MUSLIM COMMERCIAL BANK LIMITED 5.1 INTRODUCTION AND OVERVIEW OF ORGANIZATION: INTRODUCTION: Broader view of financial market and business is important when we are the students of Business Administration. This internship report is an important requirement for getting the Master of Business Administration Degree from the UVIVERSITY OF GUJRAT. We have to submit this report in 3rd semester after completing our internship in summer holidays. As I am also the student of Master in Business Administration in University of GUJRAT so I have also completed my six weeks internship from Muslim Commercial Bank Limited, Gujranwala branch During the period of my internship I worked in various departments of the bank. I expect that this internship report will give you the true picture of my practices which I have done in my intership. PURPOSE: The purpose to do internship report was to explore the learning of my practical field. The main purposes are: To know the banking operations. To improve the report writing skills. To gain the experience that will be helpful for me in the future. To apply the best methodology procedure. To know what sort of changes IT brings in managerial activities. Scope This course of internship will help the students to increase their knowledge regarding the working of banking sector of Pakistan because most of the teachers during their lectures especially about finance use the examples of bank like Muslim Commercial Bank Limited, National Bank of Pakistan, United Bank Ltd., Bank Alfalah and many other banks. Therefore, the students can enhance their understanding about the business world, grasp the functioning of economy and make the decision about future as an internee in MCB Bank Ltd. The main focus of my study research was on general banking procedures in one of the branches of MCB. These operations include remittances, deposits and foreign exchange. 9 MBA(FINANCE) MUSLIM COMMERCIAL BANK LIMITED OBJECTIVE OF STUDYING THE ORGANIZATION OBJECTIVES: The object of this report shows my effort of learning in organization which are as: . As I am interested in Finance so my purpose of studying the organization is to get practical experience in financial system and operation of the bank. I wanted to get the knowledge about the working of the banking sector. I wanted to improve my own skills in this sector and professional approach. I was interested to study different departments of the branch like cash, foreign remittance and online transfer etc. I wanted to compare the system of account of the bank with the company accounts. I wanted to study the financial system and achievements of the bank. I had interest to observe its function, duties, system and their effects on whole financial system of the country. My aim was to analyze this bank with reference to other banks listed on stock exchange. My objective was also to view the Finance & Accounting System. I had keen interest to observe the behaviors of people on professional level. I wanted to make the analysis of banks with reference to the industries. And to give the recommendation for improvement of the Finance & Accounting System. To learn the changing environment. I hope that this report will be a true representative of my efforts and will satisfy you and help me in achieving the purpose, which I was meant. 5.2 Overview of the Organization 10 MBA(FINANCE) MUSLIM COMMERCIAL BANK LIMITED 5.2.1. History of Muslim Commercial Bank limited MCB Bank Limited also known as Muslim Commercial Bank Limited was incorporated by the Adam Jee Group on July 9, 1947 in Calcutta in Bengal, under the Indian Companies Act, VII of 1913 as a limited company. But due to partition of Indo- Pak subcontinent, the certificate of incorporation was issued on 17 August, 1948 with a delay of almost 1 year. The certificate was issued in Chittagong. Then the Head office of the company was established at Dacca and Mr.