CMA Magazine May 2015
Total Page:16
File Type:pdf, Size:1020Kb
CLUB Management IN AUSTRALIA www.cmaa.asn.au MAY 2015 2015 National Managers Conference 6 & 7 July, 2015 Four Seasons Hotel Sydney Social Capital - our BUILDING BLOCKS of the future WITH SPECIAL GUEST SPEAKERS: Kristina Keneally, Former NSW State Premier & Danny Green, Australian Professional Boxer See pages 26, 27 & 41 www.cmaa.asn.au 1 Club Managers’ Association Australia Office Bearers CMAA FEDERAL EXECUTIVE ADMINISTRATION President WILLIAM CLEGG, ACCM Randwick Labor Club Publisher CMAA Vice President Publication No PP100007550 MICHAEL O'SULLIVAN, ACCM Milton Ulladulla Bowling Club May 2015 Vol 135, No 259 Federal Secretary Executive Officer ALLAN PETER, ACCM Ralph Kober, B.Ed., Grad. Cert. MBA Editor: Peta Imber Executive Members Office Administrator STEVE CONDREN, ACCM Julie Conlon Advertising: Peta Imber Southport Surf Lifesaving Club Senior Industrial JOHN TURNBULL Advertising: Relations Advocate Liverpool Catholic Club Please ensure all artwork is sent to: Peter Cooper NSW State Executive Member [email protected] Sponsor & Membership Manager DAVID HISCOX, ACCM Chris Keeble P: (02) 9746 4199 Dapto Leagues Club Correspondence: Sponsor & Membership Coordinator FEDERAL COUNCILLORS The Editor, c/- Evonne Bosnich Division A – City/Eastern Suburbs Zone Club Managers’ Association Australia Media Services Manager and Manly/Northern Peta Imber Locked Bag 4317 Suburbs Zone Sydney Olympic Park NSW 2127 Carl Pozzato, ACCM Professional Development Manager P: (02) 9746 4199 Operations Manager, Geoff Meston Ryde-Eastwood Leagues Club Please address all business Training Course Administrators Brad Jones, CCM correspondence to the Federal Secretary Division B - St George/ Cronulla Sutherland Zone and Estelle McDonald-Birch The Club Managers’ Association Australia is registered as an Inner West Zone industrial organisation of employees in the terms of the Fair Ian Todd, ACCM Events Administrator Annie Hart Work Act 2009, and The Club Managers’ Association is a General Manager, Kingsgrove RSL Club Accounts Officer registered Trade Union in the terms of the New South Wales Division C – Nepean Zone Priscilla San Luis Industrial Relations Act 1996. The CMAA is affiliated with the Michael Wiezel Australian Council of Trade Unions (ACTU). Secretary Manager, St Marys RSL Club CMAA Queensland Education Officer Registered Office Division D – Hunter Zone, Zoe Clegg Level 1, 1 Showground Road Central Coast Zone and Life Members Sydney Olympic Park NSW 2127 Great Lakes Zone Stephen Byfield, ACCM Harry Walker (decd.) P: (02) 9746 4199 F: (02) 9746 5199 Chief Executive Officer, Diggers @ The Entrance Norm Robinson (decd.) Locked Bag 4317 Arthur Justice (decd.) Sydney Olympic Park NSW 2127 Division E – Far North Coast Zone, Len Ewart (decd.) Email - [email protected] North West State Zone, Mid State Zone Lou O’Neill (decd.) and Mid North Coast Zone Peter Cameron (decd.) Office Hours Phillip Wheaton, ACCM Bob Harbutt (decd.) Senior Executive Officer, Armidale City Bowling Club Monday to Friday 9am to 5pm Keith Nolan (decd.) Fred Chubb, CCM (decd.) Seven-day telephone answering service. Division F – Illawarra Shoalhaven Zone Alan McDougall, MBE (decd.) and Far South Coast Zone John Milne (decd.) David Hiscox, ACCM Jim Henry, OAM (decd.) General Manager, Dapto Leagues Club Les Evennett Division G – Gold Coast Zone, Brisbane Zone, George Elliot, CCM Ipswich Darling Downs Zone, Sunshine Coast Zone, Peter Strachan, ACCM “Club Management in Australia” is published quarterly by the Club and the Central and Hans Sarlemyn, ACCM Managers’ Association Australia. All material is copyright and cannot be Northern Queensland Zone Terry Condon, CCM reproduced without the explicit permission of the Publisher or Editor. Lew Cooper, OAM Editorial contributions relating to the club industry are welcome. Wayne Moffatt, ACCM Submitted copy should be typed and double spaced. We don’t accept General Manager, Pine Rivers Memorial Club Barry Stevenson any responsibility for keeping and returning unsolicited material. Greg Pickering, ACCM Photographs submitted must be captioned. Those sent without prior Division H – Victoria Zone, Riverina Murray Zone John Allan, ACCM arrangement cannot be returned unless accompanied by a stamped, and the ACT Zone Allan Peter, ACCM self addressed envelope. Views expressed in this magazine are not Grant Duffy, ACCM Wayne Forrest, ACCM necessarily those of the Club Managers’ Association Australia. Although Secretary Manager, Numurkah Golf & Bowls Club Bill Clegg, ACCM we do exercise the utmost caution, we don’t accept responsibility for claims expressed in advertisements appearing in our issues. Subscription rate is $60 a year. ISSN 0045-7205 CMAA MEMBERS CONFIDENTIAL SUPPORT & COUNSELLING - 1300 464 262 Bill Clegg ACCM Michael O’Sullivan ACCM Allan Peter ACCM Steve Condren ACCM John Turnbull David Hiscox ACCM Federal President Federal Vice President Federal Secretary Federal Executive Member Federal Executive Member NSW State Executive Member Centre for Hospitality Management Platinum Sponsor Gold Sponsors SENIOR EDUCATION SPONSOR Silver Sponsors Bronze Sponsors Trade Supporters State Sponsors BEPOZ CONSULATE FINANCIAL NETWORK INTERIORS PALTRONICS SPLIT WATERMELON QUEENSLAND STATE SPONSORS BIZ4MOBI SERVICES NUS CONSULTING PROJECT LEADERS SUNBLEST CLEANING BOTTLE CYCLER CREATIVE GIFTS ORION ART SENPOS BRINTONS CARPETS GOPHER GRAPHICS VICTORIA STATE SPONSORS 4 www.cmaa.asn.au Contents 6 President's Perspective Club Management 8 Executive Officer's Report Summit 10 CMAA Country Club Management Summit 12 2015 Annual General Meeting RTO Report 14 The Business End 16 Welcome to our new sponsors 10-11 24 18 CMAA Congress at Jupiters Casino a hit 22 CMAA Annual Salary Census 2015 2015 National Managers 24 The Beginning of the Diversification Path Conference 26 Building Social Capital 28 Prevention of Intoxication on Licenced Premises Management Plan 34 Changes to NSW Intoxication Defence - Introduction Guidelines 26 Update on the Smoke Free Environment Act 2000 38-40 41 38 Sustainable Debt 41 CMAA 2015 National Managers Conference 42 Industry News Connect with us 44 In the Zone Club Managers’ Association Australia 46 My Partnerships 48 Diary Dates Facebook LinkedIn www.cmaa.asn.au Next edition deadline for CMAA Magazine content: 15 June, 2015 Next edition deadline for myCMAg e-newsletter content: 28 Distributed Mondays, deadline Wednesday prior Advertise with the Club Managers’ Association Australia Club Management in Australia magazine and MyCMAg e-newsletter are the leading publications for Club & Hotel Managers and CEO’s in the Hospitality Sector. July 2015 – Club Management in Australia Magazine deadline 13 June December 2015 - Club Management in Australia Magazine deadline 6 November February 2016 - Club Management in Australia Magazine deadline 11 January May 2016 - Club Management in Australia Magazine deadline 15 April CMAA E-newsletter myCMAg IS NOW WEEKLY EVERY MONDAY AND OPEN FOR ADVERTISING BOOKINGS Deadline Wednesday prior to distribution date Phone Peta Imber, Media Services Manager at the Club Managers’ Association on 02 9746 4199 or email [email protected] 6 www.cmaa.asn.au President’s Perspective CMAA AGM – President’s Report 2015 Membership and Communications Firstly, I’d like to welcome you all to this historic Annual General Meeting of the Club Manager’s Sponsorship and Membership Manager Association held for the first time outside NSW. Chris Keeble continues to work with the Zones to implement our strategic objects of On behalf of the Executive it again gives me much Bill Clegg, President driving membership attendance and getting pleasure to report to you on the activities of the the right balance of sponsors and supporters Association for the previous 12 months. at those luncheons. As reported last year and primary to the Strategic The Association relies on sponsorship Plan of the Association the key objects of the monies to keep training fees down at a Executive has been reasonable cost to members so your support Membership with a particular focus on of the Executive in meeting the sponsorship Communication and improvements to the guidelines is appreciated. database Pleasingly, we continue to see consistent growth in membership numbers in Queensland and Victoria, and management Training and Professional Development, & have ramped up their contact and visitations Industrial Representation on the ground in both states to ensure more To support these key strategies Sustainability of potential members are attracted to the the CMAA and the need to strengthen the financial Association. position has been a priority. We also want to be relevant to Senior It is the need to ensure the finances of the CMAA that Managers and CEO’s of all size clubs. While sees us gathered here to-day. we may not be able to assist with the future professional development of some we want We have been reporting for some time that the those to return some of the benefits they rationalisation that we are seeing from our key have received from the CMAA by partners and supporters - necessitated the joint encouraging, mentoring and sharing their venture that sees ourselves, ClubsNSW and knowledge bank with younger managers ClubsQLD co-hosting the Australasian Hospitality within and outside their own clubs. & Gaming Expo here on the Gold Coast. The CMAA management team as well as While we have an AGENDA for this meeting that Chris has been charged with this task of has detailed reports on the activities and priorities connecting with managers at all levels. of the