Russell County
PRSRT STD U.S. POSTAGE PO Box 80 PAID Jamestown, KY 42629-0080 SOMERSET, KY PERMIT NO. 299 NATIONAL PROGRAMMING COSTS INCREASE FOR 2021, DUO BROADBAND EXPLORING OPTIONS FOR OUR CUSTOMERS Dear Valued TV Subscriber: Unfortunately, even during the current COVID-19 crisis, national television programmers (such as ESPN, TNT, USA, Discovery Channel, Comedy Central and others) along with FOX, NBC, CBS, and ABC TV affiliate stations have once again announced rate increases for 2021 to satellite operators and cable providers like DUO Broadband. Please refer to the inside pages for rates effective February 1, 2021. OUR RATE INCREASES REFLECTS ONLY THE COST INCREASES FROM PROGRAMMERS, BROADCASTERS and OPERATIONS IN ORDER TO PROVIDE SERVICES. We understand your frustration with these annual cost increases, especially during these trying times. We are frustrated as well. That is why we are exploring expanded options that offer you more choice and more affordable plans. In the meantime, DUO Broadband will continue to provide local weather, regional news broadcasts and fan favorite sports programs like the UK Wildcats, U of L Cardinals, and WKU Hilltoppers. We appreciate your business in 2020, and will continue to offer the high-quality programming you demand along with reliable local service that you expect from us to back it up. As always, we are available by phone or in person at the local customer center to discuss how DUO Broadband can best serve you in 2021. Sincerely, DUO Broadband (270) 343-3131 2021 Russell HFC, IPTV & Fiber PRIVACY NOTICE The Federal Cable Communications purpose of offering and rendering cable information that we collect and maintain Policy Act of 1984 contains certain television service and other services to you.
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