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101 : SYSTEM ADMINISTRATION Examination Topics

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101 : SYSTEM ADMINISTRATION Examination Topics TECHNOLOGY STREAM: HARDWARE AND NETWORK ENGINEERING KCP – 101 : SYSTEM ADMINISTRATION Examination Topics Familiarization of PC Components Overview of computer system • CPU • Input Units • Output Units • Working Storage Units • Permanent Storage Storage Devices • Primary storage • Secondary storage • Need for permanent storage • Difference between primary and secondary Layers of PC • Non-Standard Hardware • Firmware-BIOS • Standard Operating System • Standard Application Software • Users Hardware • Logical Hardware • Peripheral Hardware Software • Driver Software • Firmware • System Software • Application Software Types of Operating System • Operating System • Single User Single Tasking • Single User Multi Tasking • Multi User Single Tasking • Multi User Multi Tasking Different Components of PC • Key Board • Mouse • Monitor • CRT • LCD • Gas Plasma • Hard Disk Drive • IDE • SCSI • SATA • CD/DVD • Floppy Disk Drive • Flash Drive • Tape Drive • ZIP Drive • Power Supply • Mother Board • Processor • Memory • Case Other Daughter Cards • Video Cards • Sound Cards • Network Interface Cards • Internal Modem • TV Tuner Cards • AGP • SCSI Identification of Mother Board Components • Processor’s Sockets and Slots • BIOS • Cooling Methods • CMOS Battery • Chipset Identification of Expansion Slots and Cards • ISA • PCI • AGP • AMR • CNR • PCI Express Interfaces and Ports • PCMCIA • USB • Fire wire • PS/2 • Serial Port • Parallel Port • Game/MIDI Port • Centronics 36, 50, 68 • SVideo • DVI Front Panel Connectors Power Supply Connectors • AT • ATX Main Power Connection • ATX Auxiliary Power Connection • ATX 12V Connectors • MOLUX Connectors External Peripherals • Internal and External modems • Printers • Plotters • Scanners • Joystick • Light Pen • Touch Screen • Web Cam • UPS Preventive Maintenance • VIRUS • Anti VIRUS Programs • Cleanup • Using Wrist Strap MS DOS • DOS Versions • MS DOS File Structure • Directories Current Directory Sub Directory Root Directory • How to Specify the Location of Files • Naming Files and Directories Primary Name Extension Commonly used extensions • Wild Cards • How to Install DOS? • What LOCK command does? • DOS Commands Internal Commands External Commands • Batch Files Batch File Commands Creating batch Files • MS DOS Memory Types Conventional Memory Upper memory area Expanded Memory Extended Memory Upper Memory Blocks Introducing and Installing Microsoft Windows • The Windows Family • Configuration Preparing for Windows Installation • Decide on the Boot Method(s) • Hardware Requirements and Compatibility • Up Data and Key Files • Hard Drive and File System • Installing Windows • Setup failure detection and recovery • Avoiding crashes • Device drivers installation • Modify boot records • Control panel applets • Msconfig • SFC • Schedule tasks • Backup • Understanding power management • Creating start up disk • Installing and configuring modem • Dial up networking • Outlook express configuration • Converting file system without data loss • Preventive Maintenances using following terms 1. Scandisk • DefragTroubleshooting a Windows 98 Installation • Windows 2003 Installation • Upgrade or Clean Install • Post installation Tasks • Troubleshooting Outlook Express • Configuring modem • Connecting to internet • Installing Outlook Express • Configuring Outlook Express • Send and receive mails • Locating and Backing up database file • Restoring mail details • Backup and restore address book Introducing the Windows Registry • Scanreg • Accessing and Managing the Registry • REGEDIT with Windows 9x,2k. • Examine the Registry Contents Points to considered before assembling a PC • Optimizing system performances to use 16 bit OS in BIOS level • Different types of windows installations with dos • Feature of windows multi tasking multi monitor support • Drives driver installation and configuring hard were devices, 1. Control panel applets 2. SFC 3. Ms config 4. Regedit 5. Antivirus 6. Device Manager LAPTOP SESSION • Laptop fundamentals • SMPS (ADAPTOR) • Laptop components • Assembling and dissembling • Multi OS installation • Installation and troubleshooting • Removing and replacing laptop components • Upgrading memory modules • Extended PC cards • Removing and Installing • Display functions • Removing battery • Recalibrating battery • Memory problems • PC card problems • Display problems • Touchpad problems • Key board Problems • Motherboard problems Windows Troubleshooting • Basic Windows Troubleshooting Approach • Localize and Identify the Problem • Resolve the Problem • Performing a Differential Diagnosis • Dealing with Startup Issues • Operational Issues • Shutdown Issues Working • Through the Phases • Windows Troubleshooting Tools • Operating System Management Tools • Windows 98 MSI Tool • Shutdown and Related Problems • Resource Loss and System Monitoring • The Windows 98 System and Resource Monitor • Resource Meter • Registry Recovery • MS-DOS Application Incompatibilities • Wrong MS-DOS Version • Printing Problems • Not booting problems SYSTEM TROUBLE SHOOTING 1. Various troubles and rectification procedures of Motherboard – CPU- Memory modules- Display adapters- Monitors- SMPS – Key boards- FDC- FDDs, HDD – CMOS set-up –CD ROM driver- Sound cards- DMP – Inkjet Printer- Scanners- Modem- Mouse 2. OS related problems (dos, windows 98) 3. Other software installation procedures 4. Virus problem and solution- Antivirus software 5. Common problems 6. Not power in problem 7. No display Problems 8. Not booting Problems 9. Intermittent system hanging problems 10.Intermittent system restarting problems Network Engineering NETWORK TERMINOLOGY • Signals and Protocols • Server • Server Farm • Blade Server • Client • Thick/Fat Client • Thin Client • Protocols • Workstation • Host • Node • Servent • Operating Systems • Desktop OS • Network OS • Transmission Types • Broad band • Base band • Bandwidth • Hardware, Operating System and Virtual machine • Different Topologies • Star • Bus • Ring • Mesh • Network Medium • Segments and Backbones • Storage Server • Fault Tolerant Environment • Fault Tolerant • Storage Area Network • Network Attached Storage • Circuit Switching • Message Switching • Packet Switching • MAN Dialup Services • Duplex • Login Process • Workgroup • Domain • Overview of Windows 2000 • Client-Server • Two Tier Client-Servers • Three Tier Client-Servers • Multi Tier Client-Server • Bluetooth • Clustering • Cluster Categories IP ADDRESS AND SUBNETTING • IP Address and Sub net mask • Octet • Network ID and Broadcast ID • IP Version • IP Classes • Private and Public IPs • Classless IP Addressing and Sub netting OSI LAYERS • Evolution of Networks • Standards Organizations • The OSI Reference Model • Advantages of OSI Reference Model • Protocols and devices Used in each layer • The TCP/IP Reference Model • Comparison between two Models DEVICES • Building Large Networks • Need for an Amplification • Repeater • Hubs • Passive Hubs • Active Hubs • Collision Domain • Broadcast Domain • Problems While Extends a LAN Using Hubs • Bridges • Working Principles • Creating MAC Table • Filtering • Forwarding • Flooding • Multi Port Bridges (Switch) • Advantages • Adaptive Switching • ATM Switch • LAN Switch • Bridges vs. Switches • Router • How Router Works • Routing Table Components • Filtering And Forwarding • WAP • Gateway • Modems • LAN Extended • Access Server • CSU/DSU • ISDN Adapter TOPOLOGIES • What is Topology? • Network Topologies • Hybrid • Mesh • Wireless • Sending the Signal • Terminator • Network Expansions • Star Topology • Tree Topology • Trouble Shooting Problems • Hub-based Topology • Network Planning Problem CABLES • Network medium • How to pick your cabling • Types of cables • co-axial o Thin o Thick • Twisted pair o STP o UTP o ScTP o FTP • Optical fiber cable • Single mode • Multi mode • Comparison • Principle of operation • Making twisted pair network cables • Color code standards • Cross over cables • Rollover cables SERVICES DHCP • Origins of DHCP • DHCP Components • The DHCP lease process • IP lease Renewal and Release • DHCP relay agent • DHCP Server redundancy • Backing up and restoring DHCP database ROUTING • What is the need of a Router? • Static Routing • Dynamic Routing • Routed Protocols • Routing Protocols • Adding/Removing Routing Table entry DNS • Different types of naming systems • Introductions to DNS • Advantage of Domain Naming System • DNS structure • Overview of the Name Resolution Process • How a web client connect a web server using DNS • DNS Queries • Forward lookup zone • Reverse lookup zone • Stub zone • Forwarders and delegations • Dynamic DNS • Round robin • Need of DNS in a Company network Remote Access Service • Overview of RAS • Features of RAS • RAS Client • RAS Server • Dial up Equipment and Wan Infrastructure • Remote access Protocols • Remote Access Security • Managing Remote Access TROUBLE SHOOTING THE NETWORK Using TCP/IP utilities • PING • NETSTAT • NBTSTAT • TRACERT • IPCONFIG • NSLOOKUP • WINIPCFG • ARP General Problem Solving Model 1. If you are having difficulty to make a network connection 2. If you cannot ping 3. If your ping works but having problems with internet connection 4. If you are on a LAN but cannot connect any other devices 5. Cannot access a Remote Computer 6. Ping works only in one direction ADMIISTARATING WINDOWS NETWORK Introducing Microsoft Windows Server • The Windows Server Family • Windows Server Editions • Installation and Configuration of Windows Server and Active Directory • Installing and Configuring Windows Server • Installing
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