Courier V.Everything External Modem: Getting Started FINAL 4/96 p/n 1.024.492 1996 U.S. Robotics Access Corp. 8100 North McCormick Blvd. Skokie, IL 60076-2999 All Rights Reserved U.S. Robotics and the U.S. Robotics logo are registered trademarks of U.S. Robotics Access Corp. V.Fast Class and V.FC are trademarks of Rockwell International. Any trademarks, tradenames, service marks or service names owned or registered by any other company and used in this manual are the property of their respective companies. 1996 U.S. Robotics Access Corp. 8100 N. McCormick Blvd. Skokie, IL 60076-2999 USA Table of Contents About This Manual iii We Welcome Your Suggestions.............................................................iii Chapter 1 The Courier 1-1 Courier Controls, Displays, and Connectors.....................................1-3 Status Indicators ....................................................................................1-4 Features...................................................................................................1-5 Chapter 2 Installing the Courier 2-1 What You Need......................................................................................2-1 Package Contents...................................................................................2-3 Installing the Courier ............................................................................2-4 Setting the DIP Switches.......................................................................2-4 Powering On the Courier .....................................................................2-6 Chapter 3 Communicating with the Courier 3-1 Windows 95............................................................................................3-1 Windows 3.x...........................................................................................3-5 DOS..........................................................................................................3-6 OS/2 ........................................................................................................3-6 Mac OS ....................................................................................................3-7 Windows NT ..........................................................................................3-7 UNIX/Linux/AIX ...............................................................................3-10 Mainframe OSs ....................................................................................3-10 Testing the Courier..............................................................................3-11 Chapter 4 Other Features 4-1 Volume Control .....................................................................................4-1 The Voice/Data Switch.........................................................................4-2 Getting Information About Calls ........................................................4-6 MI/MIC Operations..............................................................................4-7 Chapter 5 Setups for Common Windows Software Packages 5-1 Appendix A The Serial Port A-1 The EIA-232 Interface...........................................................................A-1 For Macintosh Computers...................................................................A-3 Appendix B Technical Specifications B-1 Standards Compatibility...................................................................... B-1 Appendix C Warranty and Notices C-1 Limited Warranty .................................................................................C-1 Notices....................................................................................................C-3 About This Manual This manual explains how to set up and start using your Courier V.Everything External Modem. Refer to the Command Reference manual, also included with the Courier, for detailed information about using advanced features. We Welcome Your Suggestions We’ve made every effort to provide you with useful, accurate information. If you have any comments or suggestions about these materials, please let us know. Voicemail: (847) 933-5200 Email: [email protected] Chapter 1 The Courier The Courier V.Everything External Modem makes any computer or terminal with an EIA/RS-232 serial port (or a Macintosh serial port) capable of exchanging data with modems or fax machines over standard, analog telephone lines at speeds of up to 33.6 Kbps. Using the Courier The most common uses of the Courier modem are for accessing the Internet or online services, accessing corporate networks remotely, calling bulletin board systems (BBSs), and for sending or receiving facsimiles or files. Using the Courier always requires some kind of communications software. The software required differs depending on what you’re trying to do. Accessing the Internet To access the Internet, you need to set up an account with an Internet service provider in your area. Often, Internet service providers supply you with the software you’ll need. In other cases, support for Internet access is built in to your computer’s operating system, as is the case with Windows 95. The software needed to access the Internet is called a TCP/IP protocol stack. Your TCP/IP protocol stack must provide a dialing application that is capable of sending data over a serial line using the Point-to-Point protocol (PPP) or the Serial Line Internet Protocol (SLIP). The Courier 1-1 Calling Online Services Each online service, such as America Online or CompuServe, provides its own customized communications software package. A couple of these packages are included with the Courier. These packages do the dialing and guide you through the steps of registration. Accessing Corporate Networks Remotely Dialing in to a remote network requires remote access software. When you dial in to a network, the software makes your remote computer appear to the network as locally attached. You can then use your network just as you would if you were there: send mail, print files, and access LAN drives. A remote access package is included with the Courier. Calling Bulletin Board Systems (BBSs) Calling a BBS requires communications software that does terminal emulation. The software should also support common, standard file transfer protocols, such as YMODEM and ZMODEM. A communications software package is included with the Courier. Sending Facsimiles or Files Most communications software packages support file transfers and many support fax operations. You can use fax-capable software to call fax machines or other fax modems and send facsimiles. 1-2 Courier V.Everything External Modem: Getting Started Courier Controls, Displays, and Connectors These figures show the controls, displays, and connectors on the Courier and indicate where to find more information about each. Voice/Data Switch SEE PAGE 4-2 COURIER HS AA CD NS RD SD DTR MR RTS CTS SYNC ARQ/ VOICE/DATA V.EVERYTHING FAX with V.34 Status LEDs Volume Control SEE PAGE 1-4 SEE PAGE 4-1 Figure 1-1. The Courier V.Everything Modem (Front). To Telephone To Wall Jack SEE PAGE 2-4 SEE PAGE 2-4 Power To AC Power To Computer Switch SEE PAGE 2-4 SEE PAGES 2-4 and A-1 SEE PAGE 2-6 Figure 1-2. The Courier V.Everything Modem (Back). The Courier 1-3 Status Indicators The Courier displays its status using 12 light-emitting diodes (LEDs) that are visible from the front. Table 1-1. The Courier's Status Indicators. HS High Speed On 4800 bps or faster connection. Once on, remains on until reset. Off The Courier has not made a 4800 bps or faster connection since last reset. AA Auto Answer Status On Auto-answer on. Blinking Incoming call detected. Off Auto-answer off. CD Carrier Detect Status On Carrier detected from remote device, or carrier detect forced on (using DIP switch 6). Off Carrier not detected. OH Off Hook On The Courier has control of the line. Off The Courier does not have control of the line. RD Received Data Status Flashing The Courier is sending data to your computer. Off Idle. SD Send Data Status Flashing The Courier is receiving data from your computer. Off Idle. TR Data Terminal Ready Status On DTR signal received from your computer, or DTR is forced on (using DIP switch 1). Off DTR not detected. MR Modem Ready On The Courier is powered on. Flashing The Courier is retraining with a remote device or is in test mode. Off The Courier is powered off. RS Request to Send Status On RTS signal received from your computer. Off RTS signal not detected. CS Clear to Send Status On The Courier is sending your computer the CTS signal. Off The Courier is not sending your computer the CTS signal. continued… 1-4 Courier V.Everything External Modem: Getting Started SYN Synchronous Status On The Courier is in synchronous mode. Blinking Dial security is active. Off The Courier is not in synchronous mode/dial security not active. ARQ/FAX Error Correction/Fax On Error correction is active. Flashing The Courier is retransmitting data to the remote modem. Blinking The Courier is in fax mode. Off Error correction not active/not retransmitting data/not in fax mode. Features 33.6 Kbps Connectivity The Courier contains software that enables 31.2 and 33.6 Kbps connection rates, as well as improves throughput at lower speeds. While line conditions may not always allow for 33.6 Kbps connections, the new software makes it more likely that your Courier will achieve and maintain 28.8 Kbps connections. It can add up to 4800 bps to the average V.34 connection rate. Selective Reject Selective Reject is an optional part of the ITU V.42 (LAPM) specification. This feature improves