Lockdown Loosens
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LOCKDOWN LOOSENS Cinemas and shops start to reopen but museums, theatres have to wait SHOPPING RESTARTS POST-COVID TASKFORCE SET UP Familiar yellow and green bags can be seen in Oxford Street Culture secretary Oliver Dowden has and Knightsbridge as Selfridges and Harrods have reopened. announced that the Oriel College Provost Neil Social distancing will be enforced in most shops. Mendoza (right) will advise the government THE TOWER GETS READY on how Britain’s culture and heritage sectors can rebound from the impact of the The Tower of London is planning to coronavirus lockdown. £200 million will be re-open this month. Initially tickets made available to help small non-profit will be available with time-slots organisations. managed through their website: hrp.org.uk/tower-of-london. There THEATRES AND CINEMAS will be a one way route around the While some cinemas are planning to open this month, many outside areas of the Tower and theatres will not be able to do so this year. Producer Bill social distancing will be maintained for visitors and staff. No Kenwright has said that the need to recast and rehearse plays guiding, including Yeoman Warder tours, will be allowed. means that most theatres will not open until 2021. All London STONEHENGE RESTARTS theatres will definitely remain closed until 2 August. Visitors to Stonehenge, which normally has 1.5 million visitors a year, will have to book timed tickets in advance through english-heritage.org.uk/stonehenge when it reopens on 4 July. English Heritage, which has lost £70 million in revenue, plans to reopen all its sites by August. ROYAL PALACES Buckingham Palace will not be open to the public this year. Windsor Castle remains closed until further notice. Hampton Court and Kensington Palace hope to open their gardens this month. The interiors will have timed tickets and Dark for the first time since 1952 - The Mousetrap no guiding to be allowed inside when Hampton Court reopens. MUSEUMS AND GALLERIES CHURCHES AND CATHEDRALS Hartwig Fischer, Director of the British Museum, says they Westminster Abbey and Saint Paul’s Cathedral remain will ‘listen to government advice’ on reopening. The BM and closed except for private prayer but both offer online tours and National Gallery both offer online tours and shopping. The shopping. The Abbey has a podcast and Saint Paul’s has a Tate Galleries and Florence Nightingale Museum ‘hope’ to virtual Book of Remembrance called Remember Me listing reopen in August. Meanwhile London Zoo and Kew those who have died from Covid-19. Churches can run Gardens have now now reopened. socially distanced services from 4 July. Thanks to Tricia Ellis and the Site Liaison team for information, which was correct at time of going to press. Further updates will come next month. BRANCH COUNCIL Also in this issue: Danny Parlour - Chair Aaron Hunter - CPD CHAIR’S LETTER - PAGE 2 Alex Hetherington - Secretary Craig Kao - Technology COVID CODE OF CONDUCT - PAGE 3 Alfie Talman - Treasurer Edwin Lerner - Guidelines LOOKING EAST & WEST - PAGES 4/5 Tricia Ellis - Sie Liaison Nan Mousley - Membership SORCERY SECRETS - PAGE 6 Maria Gartner - CPD Nick Salmond – Marketing RICH PICKINGS - PAGE 7 Victoria Herriott - PR Amy Wang - Mandarin THE LAW ON TRADE MARKS - PAGE 8 ASSOCIATION OFASSOCIATION PROFESSIONAL OF PROFESSIONALTOURIST GUIDES TOURIST GUIDES www.guidelondon.org.ukwww.guidelondon.org.uk September 2019 July 2020 Union news LETTER FROM THE CHAIR Brilliant and forward thinking project ideas are still coming in from members thick and fast. First the brilliant Lockdown Learning Joint CPD Programme, then the Guide London Live Broadcasts and now the Virtual Tours (VT) CPD. I would like to say a special thank you to APTG members Pepe Martinez and Simon Whitehouse and everyone on the VT CPD Committee and, of course, Ursula Petula Barzey from Moxee Marketing for all of their hard work and wonderful efforts with this. I think it is fair to say that virtual tours are pretty much the only way we can deliver tours with the market as it is now and various UK Government guidelines in place as a result of the coronavirus. Having this CPD means that everyone taking part is now well equipped to deliver excellent, professional, outstanding and incredibly fun virtual tours. Before this CPD none of us received any training as to how to deliver them as they were not a thing before this pandemic, so this training is very much needed and appreciated. Thanks to Simon and Pepe it is being offered at the very accessible price of just £30 - an absolute bargain I am sure you will agree for a CPD that includes a half day workshop and a week of support afterwards! If you are thinking about signing up I would urge you to do so and give it a try. If you have already completed the course (or just want to boost your profile) please ensure you update your availability calendar at least once a month. If you do not do this your Guide London profile will not appear in the FindAGuide and or GuideMatch search tools used by tour operators and/or direct clients alike. Best wishes to everyone delivering virtual tours and, if you receive an enquiry for one but are unsure as to how they found you, please ask them. Fingers crossed they will tell you it was through the Guide London website! Danny Parlour VIRTUAL TOURS LAUNCHED SOCIAL MEDIA BROADCASTS Building on the success of the live broadcast These popular live broadcasts have attracted series Guide London has now launched a series over 100,000 views on Facebook and of virtual tours which are advertised and sold continue to promote the blue badge and through the site. Clients who wish to book a virtual Guide London. Guides conducted a virtual guided tour can do so by going to: tour of Trafalgar Square, Whitehall and guidelondon.org.uk/tours/london-virtual-tour Westminster Abbey on 8 June. Do not worry if you miss a talk as each is uploaded onto NEW BLOG POSTS YouTube. Watch them by going to youtube.com and Animal Sculptures in London by David Drury searching for ‘Guide London’. The View from My Roof by Steve Fallon The View from My Window by Steve Fallon VIRTUAL TOURS TRAINING Hampstead Garden Suburb by Alex Hetherington Guides who wish to offer virtual tours via Guide London will Selfridges Reopens by Edwin Lerner need to complete a short CPD course (cost £30). They will The Dark Side of Chelsea by Clarissa Skinner need a decent computer or laptop (very few tablets can host Surprising Suburbia by Steve Szymanski virtual tours); be comfortable and confident IT trouble- Jane Austen in London by Ingrid Wallenborg. shooting; have a strong and stable internet connection and Blog posts help to bring traffic to Guide London. If you would be familiar with software such as PowerPoint or KeyNote. like to write a post for the site, please email it to: Tickets for the last courses in July can be booked at: [email protected]. buytickets.at/aptg 2 Union news COVID CODE OF CONDUCT The Institute of Tourist Guiding, the British Guild of Tourist Guides, the Association of Professional Tourist Guides and the Driver- EARNING VIA VIRTUAL TOURISM Guides Association have created the Covid-19 Guidance for As the scale of the dangers and Tourist Guides. Guides who are members of these organisations restrictions surrounding Covid-19 are expected to abide by this guidance during the Covid-19 crisis. became more evident I, in common with 1 Guides will ensure they are familiar with the most up-to-date everyone working in tourism, was struck public health guidelines and will adhere to these for the duration with panic when minute by minute all of of the tour. this year’s work vanished. Anxiety took 2 Guides will maintain government-recommended social over. How will I pay the rent? When will distancing between themselves and clients at all times. On tours we work again? Have I a temperature? However, despite not physically showing a group around wherePhoto the groupPaul Metcalfe includes different households, guides will encourage and help clients to adopt appropriate social since 9 March, I am now nearly as busy as I would have distancing between each other too. been during the normal peak season. 3 When guiding groups from different households, guides will It is true that the work is different. I now dedicate my time follow government guidance to determine the maximum possible to growing my online presence via social media. I take group size. Zoom tutorials, speak at virtual tours run by agencies and 4 Guides will avoid shaking hands or any other physical contact search the market for the best technology for delivering with clients. my own virtual tours. It has been an eye opening 5 Guides will apply rigorous hygiene practices, including experience and has taught me a lot about our new world thoroughly cleaning and waiting for hands to dry before guiding, and how we can continue our chosen career within it. and use a personal hand sanitiser when this is not possible. I have also realised that this is not going to be a short 6 If requested, guides will consider wearing a mask or visor. term situation. Travel bans are likely to be in place for 7 Badged guides will know where public toilets/hand-washing some time and, even when they are lifted, those that are facilities/hand sanitiser points are available. shielding will still feel the worry about going out again. It 8 Remote audio devices (such as Whisper, Vox and various is so important to offer these people a chance of escape apps) can be effective for social distancing on guided tours.