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Empowering Societies Innovation Moments Millicom Annual Report 2014 1 1 Millicom Annual Report 2014 Millicom Annual Report 2014 1 Overview Millicom International Cellular S.A. Annual Report 2014 Annual Report 2014 Empowering Societies Innovation Moments Millicom Annual Report 2014 1 1 Millicom Annual Report 2014 Millicom Annual Report 2014 1 Overview About us Overview About us MillicomMillicom is is a a leading leading international international telecommunicationstelecommunications and and media media companycompany dedicated dedicated to to emerging emerging marketsmarkets in in Latin Latin America America and and Africa.Africa. We We empower empower a a digital digital lifestylelifestyle by by offering offering communication, communication, information and entertainment Strategy information and entertainment Strategy whichwhich connect connect people people to to their their world. world. Operating under the Tigo brand in 14 countries,Operating Millicom under the offers Tigo innovative brand in 14and customer-centriccountries, Millicom products. offers innovativeMillicom employs and 23,297customer-centric people and products.provides mobile, Millicom cable, employs satellite,23,297 peoplebroadband and providesand mobile mobile, financial cable, servicessatellite, to broadband over 56 million and customersmobile financial in mobileservices and to five over million 56 million revenue-generating customers in mobile and five million revenue-generating Performance units in cable, with 5.6 million HFC Performance homesunits inpassed. cable, with 5.6 million HFC homes passed. Financial highlights Revenue (US$m) EBITDA (US$m) (reported figures) 6,386 5,159 4,814 2,092 2,065 2,093 4,530 1,853 1,881 3,920 Governance 10 11 12 13 14 10 11 12 13 14 Governance Growth EBITDA +23.8% 32.8% Capex (US$m) Subscribers (m) Contents Overview Performance Financial statements Contents 02 OverviewGroup at a glance 32 PerformanceReview of operations 69Financial Independent statements auditors’ 56.3 03 02 Our Group chosen at marketsa glance 32– CentralReview America of operations 69report Independent auditors’ 1,294 50.1 03and Our strategic chosen pillars markets 34 Review– Central of operations America 70 Consolidatedreport income Financials 1,226 47.2 1,120 43.0 12 Chairman’sand strategic statement pillars 34– SouthReview America of operations 70statement Consolidated income Financials 38.6 04 Year in review 36 Review– South of operations America 71 Consolidatedstatement statement 848 12 Chairman’s statement 36– AfricaReview of operations 71of Consolidatedcomprehensive statement income 731 Strategy 14 CEO statement 38 Risk– ManagementAfrica 72 Consolidatedof comprehensive statement income 16 StrategyMarket overview 4838 Corporate Risk Management responsibility 72of Consolidatedfinancial position statement 48 Corporate responsibility of financial position 10 11 12 13 14 10 11 12 13 14 2014 Our CEO business statement model 52 Financial review 74 Consolidated statement 2216 Our Market strategy overview 52 Financial review 74of Consolidatedcash flows statement 20 Our business model Governance 76 Consolidatedof cash flows statement 22 Our strategy Governance 76of Consolidatedchanges in equity statement Capex to revenue ratio Net mobile additions 56 Corporate Governance 61 56Board Corporate Committees governance 78 Notesof changes to the consolidated in equity 6261 Board Board of committeesDirectors 78financial Notes tostatements the consolidated 6462 Executive Board of Committee Directors financial statements 6664 Directors’ Executive report Committee 66 Directors’ report Find out more 19.0% 6.2m www.millicom.com subscribers 2 Millicom Annual Report 2014 Millicom Annual Report 2014 3 Group at Founded in 1990 and headquartered Overview a glance in Luxembourg with offices in Stockholm, London and Miami, Millicom’s subsidiaries operate exclusively in emerging markets in Africa and Latin America. Millicom’s shares are listed on the Nasdaq Strategy OMX exchange in Stockholm and its market capitalisation was SEK58.34 billion ($7.5 billion) at the end of 2014. Our products Mobile Mobile Financial Services We provide mobile communications services to We have more than nine million mobile and services over 56 million customers in Bolivia, Colombia, financial services customers and we offer Paraguay, El Salvador, Guatemala, Honduras, services including money transfer, bill Chad, DRC, Ghana, Senegal, Rwanda and payments and merchant payments. Tanzania under the brand name Tigo. In Performance addition to mobile voice and SMS messaging, we offer mobile data and locally relevant Tigo announced as #8 most admired content through value added services. brand in Africa – above Vodafone and Nike – according to the Africa Business consumer Cable & Digital Media survey by TNS in November 2014. We offer fixed voice, broadband services and pay-TV, including premium content, in cable in Colombia, Bolivia, Paraguay, Costa Rica, El Salvador, Guatemala, Our chosen Honduras and Nicaragua. #8 markets Region Central America South America Africa Population (m) Where we 30 64 190 Governance operate Mobile customers (m) 15.8 15.1 25.3 Revenue ($m) 2,460 2,926 1,000 EBITDA ($m) 1,153 980 219 Employees 4,373 16,467 2,016 Financials Progressing on our strategic pillars Business units Mobile Cable & Digital Media Mobile Financial Services Strategic pillars From volume to value Mobile data growth Capturing the opportunity Creating a blockbuster 2014 revenue/growth $4.7bn +34% $970m $113m 4 Millicom Annual Report 2014 Millicom Annual Report 2014 5 Year in review July August Overview The Digital 4G launches UNE merger in Bolivia completes Lifestyle 2014 Our second 4G launch followed in Colombia Colombia and offers high-speed The completion of the landmark mobile internet service up to merger makes Tigo-UNE an 100 Mbps. integrated telecoms and media business in Colombia January Tigo Sports Strategy in Paraguay Our premium TV channel Tigo Sports was launched as the first-ever dedicated sports October channel in Paraguay. Tigo Music launches in Ghana Following the success of the mobile music streaming service in Latin America, Tigo Music made its African debut in Ghana. Performance February Tigo Money international March transfer September We introduced mobile money transfers with integrated currency Tigo Star debut conversion as a world first We launched Tigo Star – our World’s first between Rwanda and Tanzania. April striking new brand to promote money-back MFS our broadband, cable and pay-TV service begins Satellite TV offer, highlighting the broader range of services that form part of in Tanzania Governance the digital lifestyle. We launched service in Bolivia We offered mobile users the first in Paraguay and then Our first “Direct To Home” satellite opportunity to automatically earn in five other markets across pay-TV service launched under a return on their balance direct to Latin America. the Tigo Star brand including 75 their mobile wallet without the channels. It reached five markets need for a separate registration. by the end of 2014. May November World Cup app Financials We launched our exclusive app allowing Tigo customers June Tigo Sports to enjoy live coverage of the launches in Bolivia December World Cup on handsets and Cajetan Nagua Following its success in Paraguay, via broadband internet. celebrated as we extended Tigo Sports to UNICEF and Bolivia, again providing premium Employee of the Year sports content for the first time Millicom team up Our Regional Director in Eastern in that market. for a safer internet DRC was chosen as one of our ‘Millicommanders’ in recognition of world for children his role leading Tigo back into the Kivu region after the end of hostilities there and adding 250,000 customers there in three months. Brave ©2015 HBO Ole Partners. All rights reserved. © Disney Pixar. 6 Millicom Annual Report 2014 Millicom Annual Report 2014 7 Year in review Overview (Continued) Strategy Performance Governance Mobile infrastructure delivering Our customers in Tanzania can use Facebook’s positive change internet-for-all initiative, called internet.org. In 2014 we connected six million more people This gives many first-time online users free to our mobile networks, with many using online access to a number of fun and informative services for the first time, thereby reducing educational, health, news and social media the digital divide and opening up new services. This will not only drive further internet opportunities for users. penetration but also unlock new opportunities to users in the fields of education, technology Whether using our services for personal or and commerce. business reasons, we know that connecting people provides information, convenience and pleasure as well as giving a boost to business and the local economy. Edume is available for download to any mobile phone device providing education Financials We are also using our infrastructure to offer for everyone services of direct social value. For example, educational tools via our EduMe courses in Rwanda. Rich, carefully-structured content including EduMe English and Edume Business School is available for download to any mobile phone device, providing tuition for everyone without needing fixed line internet or access to schools and universities. Empowering societies 8 Millicom Annual Report 2014 Millicom Annual Report 2014 9 Year in review Overview (Continued) Strategy Performance Governance Clever ideas improving daily life In Bolivia our new Collection Payment service was taken up by two large cosmetics companies. 719% Their sales force is able to pay in receipts through Growth in transactions since its launch their Tigo Money
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