Hardship and Homelessness Services
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Hardship and Homelessness Services The Cities of Joondalup and Wanneroo are aware that some people in the community are experiencing hardship and may be sleeping rough at the moment. This booklet provides a list of local services that provide food, a cuppa, warm clothing and support or assistance with finding accommodation as well as some services located further away that provide specialist homelessness support. joondalup.wa.gov.au wanneroo.wa.gov.au Service information is subject to change. For changes or additions, please email [email protected] or call 9400 4315. City of Wanneroo | City of Joondalup Contents Directories 4 Support phone lines 4 Local Support Services Map and Icon Key . .. .. 5 Local Support Services. .. .. .. .. .. .. .. .. .. 6 Accommodation Assistance. .. .. .. .. .. .. .. 9 Accommodation Services for Families . .. .. .10 Accommodation Services for Men 10 Accommodation Services for Women 10 Accommodation Services for Young People . .11 Christmas. .. .. .. .. .. .. .. .. .. .. .. .. .. ..12 Counselling . .. .. .. .. .. .. .. .. .. .. .. .. .. 12 Drop-in Centres.. .. .. .. .. ... .. 13 Food.. .. .. .. .. ... .. .. .. .. 13 Food, clothing and household items. .. .. .. 15 Financial Support. .. .. .. .. .. .. 16 Health and wellbeing. .. .. .. .. .. .. .. .. .. ..17 Phone access. .. .. .. .. .. .. 18 Reading and writing 18 Rental support 18 Sobering up centre. .. .. .. .. .. .. .. .. .. .. .19 Street to Home Outreach . .. .. .. .. .. .. .. .. .. .. .. .. .. ..19 Translating Services . .. .. .. .. .. .. .. .. .. ..19 Transport 19 Pets . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..19 Facebook support groups . .. .. .. .. .. .. .. 20 Service information is subject to change 3 Hardship and Homeless Services Directories Support phone lines WA Connect Emergency – Police, Fire, Ambulance Website: waconnect.org.au (life threatening situations). 000 Online Emergency Relief directory for people in Crisis Care hardship and/or experiencing homelessness. After hours service for urgent help 1800 199 008 You type in a location/suburb and choose the Translating and interpreting . .. .. .. .. .. .. 13 14 50 type of service you want to know about. It has everything from accommodation to financial 1800 RESPECT assistance, emergency relief, food, toiletries, Sexual assault and domestic violence legal support, counselling, health, showers, 24-hour helpline .. .. .. .. .. .. .. .. .. 1800 737 732 employment, furniture, Centrelink and car repair. Homeless Advisory Service.. .1800 065 892 Entry Point Perth Kids Helpline ....................1800 551 800 Phone: 6496 0001 or 1800 124 684 Website: entrypointperth.com.au Lifeline. 131 114 Entry Point Perth is a free assessment and referral service assisting people who are Mental Health Emergency homeless or at risk of homelessness in Response Line ....................1300 555 788 Western Australia to access accommodation Meth 24 hour Helpline. 1800 874 878 and support options. Police Assistance . 131 444 Ask Izzy Qlife Website: askizzy.org.au Support line. 1800 184 527 An online directory with listings of housing, food, webchat .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..qlife.org.au everyday things, physical and mental health, emergency funds, support and counselling and Samaritans legal support. Crisis Support Line ......................135 247 Samaritans Youth Line.. .. .. .. .. .. 1800 198 313 Sexual Assault Resource Centre (SARC) ............................1800 199 888 4 10720 Updated May 2021 City of Wanneroo | City of Joondalup Local Support Services Map – City of Joondalup Map Key BURNS CURRAMBINE MARMION AVENU TRAIN Train Station BEACH KINROSS STATION AD BURNS BEACH RO E City of Joondalup MITCHELLJOONDALUP FREEW Libraries AD CONNOLL BURNS BEACH RO Church/ Y DRIVE GRACE AY CAFÉ Community B U R G N MOORE DRIVE R VINNIES Care Centre S ILUKA AN D B B SUPPORT CENTRE E O A U C LE Community H YOUTH CURRAMBINE VA R O RD FUTURES WA A Care Centre D SHENTON AVENUE JOONDALUP O Foodbank C E RIVERVIEW LIBRARY A N JOONDALUP CHURCH R Joondalup Hub E E F HILLSONG JOONDALUP LAKE JOONDALUP R O JOONDALUP A TRAIN D OCEAN L Salvation Army STATION A K E REEF S CONNOLLY I D HODGES DRIVE E D R I V SALVATION E ARMY HEATHRIDGE THE SPIERS JOOND EDGEWATER CENTRE ALUP DRIVE OCEAN REEF RO AD MULLALOO BELDON EDGEWATER TRUE TRAIN NORTH STATION CHURCH IVE DR OO LAL MUL WOODVALE N CRAIGIE O R T KALLAROO H S H O R WOODVALE E D LIBRARY R I WHITFORDS AVENUE V E W WHITFORDS H I T WHITFORDS TRAIN STATION F O R LIBRARY D MITCHELL FREEWA S A V E N U PADBURY E HILLARYS LAKE Y GOOLLELAL GREENWOOD TRAIN STATION KINGSLEY HEPBURN AVENUE WANNEROO RO MARMION AVENUE DUNCRAIG SORRENTO GREENWOOD AD W WARWIC E K ROAD ST C OA DUNCRAIG S TD LIBRARY WARWICK R I V MARMION E TRINITY NORTH COMMUNITY CARE WARWICK TRAIN STATION BEACH ROAD BEACH ROAD Service information is subject to change 5 Hardship and Homeless Services Local Support Services Icon Key WiFi City of Joondalup Libraries City of Wanneroo Libraries Computer Website: joondalup.wa.gov.au Website: wanneroo.wa.gov.au Facilities Free computer and internet Free computer and internet Information access is available at City of access is available at City of Joondalup Libraries along with a Wanneroo Libraries along with a Food Parcels number of other free or affordable number of other free or affordable services. services Financial Support Joondalup Library Clarkson Library 102 Boas Avenue Joondalup Cnr Ebb Way and Ocean Keys Short Term Phone: 9400 4707 Blvd, Clarkson Accommodation Phone: 94071600 (Departing from Joondalup Train Clothing Station – Red or blue CAT bus or (Departing from Clarkson Train 10-minute walk) Station – Bus 481 or 480 or 474) Someone to talk to Duncraig Library Girrawheen Library Corner Warwick Road and 6 Patrick Court, off Girrawheen Support finding Marmion Avenue Duncraig Ave, Girrawheen employment Phone: 9400 4790 Phone: 9342 8844 Basic First Aid (Departing from Warwick or (Departing from Warwick Train Whitfords Train Station – Station – Bus 344) Meals Bus 441 or 442) Wanneroo Library Whitford Library Wanneroo Library Tea and Coffee (Closed until November 2020) and Cultural Centre, Corner Banks and Marmion 3 Rocca Way, Wanneroo Care packages – Avenues Hillarys Phone: 9405 5940 toiletries Phone: 9400 4870 (Departing from Joondalup or Shower facilities (Departing from Whitfords or Edgewater Train Stations – Joondalup Train station – Bus 442) Bus 467 or 468) Needle/stick exchange Woodvale Library Yanchep/Two Rocks Library 5 Trappers Drive Woodvale Linen and Blankets Phil Renkin Recreation Centre, Phone: 9400 4180 Lisford Avenue, Two Rocks Furniture (Departing from Joondalup or Phone: 9561 1110 Whitfords Train Station – (Departing from Butler Train Bus 465 or 466) Station – Bus 490) 6 10720 Updated May 2021 City of Wanneroo | City of Joondalup Hillsong Joondalup Youth Futures WA 3 Lago Place Joondalup 1/70 Davidson Terrace Joondalup Phone: 9301 0177 Phone: 9300 2677 Grocery basics including fresh food available (Departing from Joondalup Train Station – Blue Thursdays 1 30pm – 4 00pm. CAT bus or 10-minute walk) Food and financial assistance for young people aged 15 – 24 years Assist young people with accommodation, Vinnies Support Centre emergency relief (food hampers, public transport 5/82 Reid Promenade Joondalup passes and other items are considered on a Email: [email protected] needs basis), education, training, employment Phone: 1300 794 054 and community engagement. Monday – Friday, 9 00am – 1 00pm Emergency relief is available by appointment on Tuesdays and Thursdays, 1 00pm – 2 30pm. Support and friendship, advocacy, free financial To make an appointment call 9300 2677 services such as budgeting support, agency (Monday – Friday, 9.00am – 4.00pm). referrals and financial counselling, food, utility bills, clothing, furniture and bedding. Call or email for an appointment. The Spiers Centre (TSC) Phone: 9401 2699 Website: thespierscentre.com.au Grace Café Corner Grand Boulevard and Shenton Avenue Monday – Friday, 9 00am – 4 00pm Email: [email protected] Appointments and support offered by phone Monday and Friday, 10 00am – 2 00pm and email. Food, clothing, vouchers, financial counselling, emergency relief, TSC Empowering Complimentary meals, refreshments hampers, Communities Facebook Page, TSC Children’s and support including social connection, toiletries Service Facebook Page. and blankets as well as some clothing and shoes. Street Chaplains – Joondalup and Wanneroo Patricia Giles Centre and Website: streetchaplain.com/joondalup/ Rebecca West House Phone: 9300 0340 Street Chaplains, identifiable by their uniforms Email: [email protected] (purple shirts/blue jackets), are trained volunteers Website: patgilescentre.org.au who are present in Joondalup City streets late on Friday night, 9 00pm – 2 00am, mostly around Patricia Giles Centre including Rebecca West the City Centre. They can assist by providing water House offers women and children’s counselling, and first aid, mediation or guidance to find a safe crisis accommodation, emergency relief, outreach means home. At other times, chaplains simply services, and specialised support services. provide a listening ear if you need to talk things Services are available for single women as well as through. women with children under the age of 18 years experiencing family and domestic violence. Service information is subject to change 7 Hardship and Homeless Services The Hub – Riverview Church Joondalup Foodbank Joondalup Hub Cr Winton Road and Franklin Lane,