Office of International Programs and National Student Exchange

OFFICE OF INTERNATIONAL PROGRAMS AND NATIONAL STUDENT EXCHANGE

INCOMING STUDENT HANDBOOK 2013-2014

Office of International Programs and National Student Exchange 545 Oak Street, Chattanooga, TN 37403 Phone: 423-425-4735 :: Fax: 423-425-4768 :: www.utc.edu/exchange

TABLE OF CONTENTS Section Page ACADEMICS Welcome 3 Contact Information 3 Resources in the International/Exchange Office 3 Syllabus 4 Grading and Course Expectations 4 Grade Reports 5 Grade Point Average (GPA) 5 Honor Code 6 Important Dates 7 FERPA Information 9 Student Technology - Tools & Resources 10 Campus Academic Resources: UTC Bookstore 12 Lupton Library 12 Course Catalog 12 Class Schedule 13 Student Success Center 13 UTC Writing Center 13

LOGISTICS Your Passport 13 Student Housing 13 Telephones 18 Mail Services 19 Health Services & Immunizations 20 Health Insurance 21 MOCS Card 21 Dining Services 22 Banking & Budgeting 24 Paying your Tuition & Fees 25 J-1 Visa Issues 25 Important Campus Resources 26

GETTING TO KNOW UTC & CHATTANOOGA UTC History 26 International Student Organization (ISO) 27 UTC Campus Recreation 27 UTC Athletics 28 UTC University Center 28 UTC Campus Resources to Get Involved 29 UTC Fine Arts Center 29 McKenzie Arena 29 Transportation at UTC and in Chattanooga 30 Chattanooga Overview 30 Chattanooga Calendar of Events 30 Main Attractions 30 The Arts 30 News and Weather 30 Important Chattanooga Websites 31

UTC CHECKLIST 32 2

ACADEMICS WELCOME

Welcome to the University of Tennessee at Chattanooga! The Office of International Programs is the central office that will assist you during your time at UTC. This handbook has been prepared to introduce you to the university, the city of Chattanooga, and to the resources available to support you during your time at UTC.

Please read this handbook thoroughly and keep it as a reference.

CONTACT INFORMATION

International Programs Team Contact Quick List – who to call for what questions Information

Hubert L. Prevost, Director Office: 423-425-4735  Advising Home: 423-238-2082  Course Registration & Financial Aid Cell: 423-504-5950  Emergency Contact [email protected]

Kristin M. Labs, Assistant Director Office: 423-425-4741  Advising Cell: 802-275-8968  International Student Organization & Cultural Ambassador Program [email protected]  Emergency Contact

Joyce Blevins, Administrative Specialist Office: 423-425-4735  Scheduling Appointments [email protected]  Grading and Transcripts  Billing

International Programs Office: 423-425-4735 Fax Number: 423-425-4768 http://www.utc.edu/exchange If you are unable to reach an International Programs representative and are faced with an emergency situation, call UTC Campus Police immediately: ~24 hour emergency number~ 1-423-425-4357

RESOURCES IN THE INTERNATIONAL/NSE OFFICE

The International Programs Office provides a number of resources to you as an exchange student. This includes, but is not limited to, the following:  Registration Assistance: Students at UTC register for classes every semester, and this process begins prior to your arrival. You have already been assisted by Mr. Hugh Prevost and Ms. Kristin Labs in the registration process for the spring 2014 semester. We work closely with the academic departments across campus to get you enrolled in your preferred courses. Your timely responses to our inquiries on course selections will make this process easier. 3

 Advising Support: Our staff is available to you for any advising support you may need. If additional resources are required, we will assist you in connecting with the appropriate departments or offices on or off campus. You can schedule an advising appointment by contacting our office: o By dropping by our office at 545 Oak Street, 2nd Floor, room 202 o By telephone: 423-425-4735  Advocacy: Our staff is here to support you and be an advocate for you during your time at UTC. If you should need assistance with anything or if you encounter any problems, please contact our office as a first step so we are informed of any issues you may be having and then we can proceed to find solutions.

SYLLABUS – your academic contract

Beginning each semester, you will be given a syllabus for each of the courses you plan to take. This is your academic contract for that course. It is important that you read the syllabus carefully and keep it during the semester for explanation of your program of study and its requirements. You are expected to do your homework assignments and turn them in on the dates listed on the syllabus. Class attendance is essential for successful completion of the course and may be counted as part of your final grade. You should also pay attention to tardiness and participation in discussions as these factors may also count towards your final grade in the class.

In addition, many courses involve group work. If you have concerns about one of your groups, please contact your professor to discuss the problem and seek a solution. Your class syllabus will give you information about your professor’s office hours and whether he/she welcomes contact by e-mail or phone. Some students bring small tape recorders to their classes to record lectures. If this would be helpful, consult with your professors to make sure that they don’t mind. Finally, professors are available inside and outside of class to assist you. Take advantage of your professors’ willingness to help you outside of class.

GRADING AND COURSE EXPECTATIONS

Grades

The instructor of record for each course assigns each student a course grade that indicates the student’s academic performance in the course. Course grades may not be changed after the instructor reports the grade to the Records Office except in cases of computational error or for removal of an incomplete. Students may not perform additional work, revise a paper, repeat an exam, or complete other assignments after the instructor reports the final grade in order to receive a change of grade.

The student must be enrolled in the course for the semester to receive a grade. Grades can only be issued for work completed during the semester.

The following table presents grades, their numerical value used for the calculation of GPA, and their relation to the student’s performance.

Grade Quality Points Description A 4 superior performance in the course. B 3 commendable performance in the essentials of the course. C 2 acceptable performance in the essentials of the course. D 1 marginal performance below the acceptable standards of university work. F 0 unqualified failure and the necessity for repeating the course to obtain credit. S Not Included satisfactory/no credit basis. The hours are not computed in the grade point average. AU Not Included audited course in which the student attends at least 75 percent of the class sessions.

NA Not Included audited course in which the student attends less than 75 percent of the class sessions. NC Not Included failure to complete the requirements in satisfactory/no credit courses. The attempted hours are not computed in the grade point average. NR Not Included a temporary administrative note that the instructor of record had not submitted a course grade. The NR is not computed in the grade point average. I Not Included an interim grade given to a student whose work has been of passing quality and who has valid reason for not completing some requirement of the course. Removal of an Incomplete must be submitted by the instructor to the Records Office no later than the due date published in the Academic Calendar, or the Incomplete will become an F. The Incomplete grade will not be computed in the grade point average during the interim. Any student called to active duty in the Armed Forces of the United States may, with the permission of the instructor, be given an indefinite incomplete. The incomplete may be made up at any time. IP Not Included an interim grade for departmental honors courses numbered 4995r, indicating work in progress. It must be removed by the end of the next regular semester, or the In Progress becomes an F. The IP will not be computed in the grade point average during the interim. W Not Included official withdrawal from one or more courses after the first two weeks of classes and up to the last six class weeks before final examinations. Comparable deadlines apply to each of the summer terms. WF Not Included for students who are receiving Title IV financial aid and who have stopped attending UTC classes without withdrawing officially. The WF is the equivalent of F for all academic purposes. The grade of F, as submitted by the instructor, will be changed to WF by the Records Office. The last day of class attendance will be obtained from the instructor and will be used to determine change in enrollment status. The change in enrollment status will be communicated to the U.S. Department of Education as required. The grade of F will be reflected on transcripts and on the report of academic progress. The WF will be on the academic record for internal use only. GRADE REPORTS

Students may review their semester grades online through the secure link in MyMocsNet. Grades are posted to MyMocsNet accounts upon completion of the end of semester grade processing period and are usually available to students by Friday afternoon before Commencement.

Grades for the individual summer terms are usually available within 5 days after the end of the respective term.

GRADE POINT AVERAGE

The grade point average (GPA) is the total number of quality points divided by the total number of attempted credit hours, including hours for which the student received an F. The GPA does not include credit hours for courses in which grades of S, NC, I, and W have been earned. (Institutional credit is not included in the calculation of grade point averages for graduation or for honors.) Grade point averages are not rounded.

How to Compute Grade Point Average (GPA)

Standard GPA Calculation:

1. Multiply the grade value for each course taken by the credit hours for that course. The product of this multiplication will be the quality points. Total the quality points and the credit hours. 2. Divide the total quality points by the total attempted hours. 3. Do not include the hours for S, or NC or I grades.

Example:

Course Grade Value (Multiply) Credit Hours Attempted (Equals) Quality Points MATH 1010 A=4 x 3 = 12 ENGL 1010 B=3 x 3 = 9 GEOL 1110 C=2 x 4 = 8 HHP 135 D=1 x 3 = 3 PSY 1010 F=0 x 3 = 0 Totals: 16 32

Divide 32 (Quality Points Column) by 16 (Credit Hours Attempted Column) to determine GPA: 32/16 = 2.00 GPA.

HONOR CODE

The Honor Code expresses the University’s expectation that students behave in an honest and responsible manner in all matters within the University community, and that education is a cooperative enterprise between student and teacher and among fellow students. Dishonesty violates and weakens this relation and lessens the value of the student’s education. Violation of the honor code may be recorded on the student’s academic record. The Student Handbook presents the Honor Code, and describes the Honor Court and its procedures.

Plagiarism

Plagiarism occurs when a person presents words, ideas, patterns of ideas, data, and other intellectual or creative work as the product of his or her effort. Plagiarism is a violation of the University’s Honor Code and can lead to specific penalties including classification on disciplinary probation, a failing grade for the course, or suspension or dismissal from the University. Each student assumes full responsibility for understanding the concept of plagiarism and the University’s policies.

The University encourages all its students to learn more about plagiarism and methods to appropriately present the work of others. Students should refer to the Student Handbook or to http://www.utc.edu/dean- students/student-handbook.php to review the University’s Honor code and treatment of accusations of plagiarism.

IMPORTANT DATES: Academic Calendar Fall 2013 – Spring 2014

Fall 2013 August 19, 2013 - December 9, 2013

August 8 (Thursday) Deadline to pay Fall 2013 fees before cancellation

August 19 (Monday) Classes begin

August 25 (Sunday) Last day to register in day or evening classes

August 26-September 1 (Monday-Sunday) Grace registration (no new registrations)

August 30 (Friday) Last day to change from credit to audit or audit to credit

September 1 (Sunday) Last day to drop a class before a W (withdrawal) is recorded

September 2 (Monday) Labor Day holiday

September 5 (Thursday) Rosh Hashanah

September 14 (Saturday) Yom Kippur

September 30-October 4 (Monday-Friday) Faculty notify undergraduate students of mid-term grades

October 15 (Tuesday) Deadline for submission of graduation application for May 2014

October 18 (Friday) Deadline for petitions for December 2013 Graduation Candidates

October 20 (Sunday) Last day for official withdrawal from any class with a W

October 21 (Monday) Spring and Summer 2014 Course Schedules available for view online

October 21-22 (Monday-Tuesday) Fall Break (no classes)

November 4-15 (Monday-Friday) Spring 2014 Priority Registration for current UTC students

Fall 2013 August 19, 2013 - December 9, 2013

November 8 (Friday) Deadline for faculty to submit grade changes to the Records Office for Spring or Summer incompletes

November 27 (Wednesday) Thanksgiving Holiday Travel Day (no classes)

November 28-December 1 (Thursday- Thanksgiving Holiday Sunday)

December 2 (Monday) Last day of fall semester

December 3 (Tuesday) Reading Day

December 4-9 (Wednesday-Monday) Final Examinations

December 10 (Tuesday) Grades due from faculty by 12:00 noon

December 14 (Saturday) Commencement, 10:00 am

Spring 2014 January 6, 2014 - April 28, 2014

December 13, 2013 (Friday) Deadline to pay Spring 2014 fees before cancellation

January 6 (Monday) Classes begin

January 12 (Sunday) Last day to register in day or evening classes

January 13-19 (Monday-Sunday) Grace registration (no new registrations)

January 15 (Wednesday) Deadline for submission of degree application for August 2014

January 19 (Sunday) Last day to drop a class before a W (withdrawal) is recorded

January 20 (Monday) Martin Luther King holiday

Spring 2014 January 6, 2014 - April 28, 2014

February 17-21 (Monday-Friday) Faculty notify undergraduate students of mid-term grades

March 7 (Friday) Deadline for petitions for May 2014 Graduation Candidates

March 9 (Sunday) Last day to withdraw online from any class with a W

March 10 (Monday) Summer 2014 Registration begins

March 10 (Monday) Fall 2014 Course Schedules available for view online

March 10-16 (Monday-Sunday) Spring Break (no classes)

March 21 (Friday) Deadline for faculty to submit grade changes to the Records Office for Fall incompletes

March 31-April 11 (Monday-Friday) Fall 2014 Priority Registration for current UTC students

April 18 (Friday) Spring Holiday

April 21 (Monday) Last day of classes for spring semester

April 22 (Tuesday) Reading Day

April 23-28 (Wednesday-Monday) Final Examinations

April 29 (Tuesday) Grades due from faculty by 12:00 noon

May 3 (Saturday) Commencement, 10:00 am

THE FAMILY EDUCATIONAL RIGHTS AND PRIVACE ACT (FERPA) OF 1974 FERPA protects student educational records. However, there are elements of the student's records that are considered directory information. The University of Chattanooga at Tennessee can release directory information without the written consent of the student. 9

The University of Chattanooga at Tennessee defines the following items as directory information:  Name  Address (home & campus)  Telephone (home & campus)  UTC ID  UTC Email  Dates of Attendance  Classification (Fr, So, Jr, or Sr)  Most recent previous institution or educational agency attended  Major fields of study  College  Participation in officially recognized activities and sports  Enrollment Status  Awards  Honors (including honors lists)  Degree(s) conferred (including dates and any graduation honors)  Physical factors (height & weight of athletes) Students have the right to request that UTC withhold directory information. To request that your information be withheld, please complete the Request to Withhold Directory Information form and submit it to the UTC Records Office.

STUDENT TECHNOLOGY

Campus Technology Services

For wireless setup for your laptop and for WiFi hotspots on campus, visit the following: http://itd.utc.edu/students/new_students.php

IT Support Help Desk The IT Support Help Desk is open Monday - Friday from 8:00 am - 5:00 pm for consulting and assistance with computer problems. Contact them at 425 - 4000 or email [email protected] to report problems and to make requests for technology services.  Internet Access  Virus & Spyware Disinfects  UTC Email  UTC Online  UTCID help  Windows XP, Vista or Win 7 and Mac OS 10.x and up Note: They cannot assist you with games, music/movie sharing and other applications not relevant to your academic career.

UTCID Your UTCID is a universal "username" for many services such as email, web space, server storage, library databases, wireless access, computer lab logins and online registration and classes. Every UTCID has an associated password. If you don't know your password Click on "Forgot Password/Help" on the UTC website. Your UTCID is printed on your Mocs Card. If you don’t have a Social Security Number, re-type your UTCID 10 in this field. With your UTCID you can login to the UTC portal from the UTC home page (http://www.utc.edu). The portal is often referred to as MocsNet.

UTC E-mail Every student, faculty and staff member has an UTC email account. E-mail can be accessed on the web by entering in your UTCID and password on the UTC website: http://www.utc.edu. Students’ UTC email address is used by faculty and administration as an official channel of communication, so you should check your account regularly. Non enrolled students will lose their email accounts after the start of the second semester of non- enrollment. Example: Fall graduates will lose access the beginning of the next fall semester. UTC Server Storage ITD provides students, faculty and staff with server storage space for documents and personal web pages. Students receive 50mb worth of disk space to store documents and web pages. To access the server log in to the MocsNet portal on the UTC website: http://www.utc.edu. After logging in click on "My Files." Faculty and staff are provided with a departmental share folder on the UTC servers to share files within their departments. UTC Online Many faculty post class materials, syllabi, grades and other useful information in the Blackboard system known as UTCOnline. Once your instructor has registered you for access, enter your UTCID and password at http://utconline.utc.edu.

Student Information Log in to the UTC website: http://www.utc.edu, with your UTCID and password. Click on "Student Information" to view your:  Class Schedule  Grades  RAP sheet  Account Balance and Holds  Refunds  Enrollment Verification  Financial Aid Services  Add and Drop Classes (Enroll)

Student Technology Center - Computer Lab UTC's central computer lab is located at 124 University Center near the west entrance (across from the McClellan Gym). The computer lab is open to all students to use to check email, surf the web, work on homework and print documents. The computer lab consists of PCs (100+), Macs, Scanner, Copier, printing and video editing. The computer lab has workstations for students with disabilities. One workstation is equipped with a scanner. To access the computer lab you must have a valid MOCS identification card. Call 425 - 4492 or visit http://www.utc.edu/Administration/StudentTechnologySupport/ for more information.

There are multiple computer labs in different academic departments across campus to which you will have access. Ask your professors which computer labs are accessible to you.

As an exchange student you will have access (with your MOCS card) to the University Honors (small) computer lab in the Guerry Center.

UTC BOOKSTORE

Textbooks: Reserve or order texts online at http://utc.bkstore.com/

When you receive your class schedule, visit the UTC bookstore. Look through the selection of new and used textbooks. Don’t buy any textbooks until AFTER your 1st day of class when you receive your syllabus. Then, review the syllabus and determine which textbooks you will need to get.

STORE HOURS:

Monday 7:30 AM - 5:30 PM 7:30 AM - 5:30 PM Friday Tuesday 7:30 AM - 5:00 PM 7:30 AM - 5:30 PM Saturday Wednesday 10:00 AM – 2:00 PM 7:30 AM - 5:30 PM Sunday Thursday CLOSED

Contact Information Phone Number: 423-425-4107; Fax Number: 423-425-4091 Store Manager: Kellie Wright Email Address: [email protected]

LUPTON LIBRARY http://www.lib.utc.edu/

Resources available at the Lupton Library include:

Borrowing Privileges for Students

Borrowing from Other Libraries Library Software

Research Assistance Library Workshops

Printing and Copying Technology in the Library

Library PCs and Laptops New Library Catalog

Wireless Access in the Library Help

Connecting from Off-Campus IM a Librarian

Group Study Rooms Ask a Librarian

Students with Disabilities Library Map

Audiovisual Materials and Services

COURSE CATALOG Course descriptions and programs of study for undergraduates and graduates: http://www.utc.edu/records/course-catalogs.php

CLASS SCHEDULE A list of current class offerings on campus (When searching terms, FA=Fall, SU=Summer, SP=Spring): https://ssb.utc.edu/cbanpr/zzckschd.p_disp_dyn_sched/

STUDENT SUCCESS CENTER . Service: http://www.utc.edu/center-advisement-student-success/ The Student Success Center focuses on linking services between Academic Affairs and Student Development. The office is designed to promote academic excellence for students. To remove obstacles to success for the at- risk population, the Student Success Center provides a variety of services and programs which include assistance with study skills, workshops to improve academic success, and campus referrals. As resources permit, the Center will offer tutoring, supplemental instruction, and a learning assistance lab.

. Contact: Dr. Mary G. Robinson Roland, Director Student Success Center Phone: (423) 425-4286; Fax: (423) 425-5527; E-mail: [email protected]

UTC WRITING CENTER http://www.utc.edu/writing-center/ The UTC Writing Center is a free resource for all UTC student writers—whether first-year or graduate students. Our aim is to provide a site that fosters a writing community: 1) to give writers a comfortable place in which to write· 2) to provide writers’ resources: style guides, dictionaries, computers for research/ word processing· 3) to provide 1-on-1 or group writing consultations· 4) to offer instructors feedback on writing assignment design and on facilitating successful peer review Location and Hours of Operation Monday/Tuesday: 9a.m.-6p.m, Wednesday/Thursday: 9a.m.-7p.m, Friday: 9a.m.-3p.m. Contact Information: room #119 Holt Hall, phone: 425-1774

LOGISTICS

YOUR PASSPORT

KEEP YOUR PASSPORT SAFE and never loan it to a friend or stranger under any circumstances. Banks require that you show your passport when opening a checking account or cashing traveler’s checks. It is wise to photocopy the ID page of the passport twice: take one with you as you travel and leave one with your friend or student advisor. If your passport becomes lost or stolen, report this IMMEDIATELY to our office, your Embassy, and to local police. If you can supply the Embassy with a photocopy of the data page, it will quicken the replacement process.

STUDENT HOUSING

. Student Housing Handbook Information http://housing.utc.edu/index.php/educate- yourself/student-handbook

Supply Bins Provided Students will be provided with the following list of supplies upon arrival (note: there are four students in a suite, each in a single room):

Bedding (one each): Cutting Knives (small & large - 2/suite) Comforter/Blanket Pot Holder (2/suite) Fitted Sheet Kitchen Towels Sheet Pillowcase Silverware: Knives (2) Towels (one each): Forks (2) Large Spoons (2) Hand Face/washcloth Dishes: Large Plate (2) Cooking Utensils (1/suite unless otherwise noted): Salad Plate (1) Large Pot Bowl (1) Medium Pot Plastic Cups/Glasses (2) Small Pot Mugs (1) Frying Pan Spatula Miscellaneous: Can Opener Hanger Set (4/set) Big Spoon Toilet Paper

Below are excerpts from the Student Housing Handbook that are particularly relevant to you. Please read through the handbook carefully and understand your responsibilities as an on-campus resident in UTC housing.

When a student ceases to be enrolled at UTC he/she may be required to vacate the premises within 24 hours of withdrawal from the University. Contract penalties will apply, please see your contract for details (received upon check-in). All residents must be enrolled as a full-time student unless exempted by the Housing Office.

Keys Residents are issued keys to their rooms. Misuse of keys, such as loss or lending to others, jeopardizes safety and may be grounds for disciplinary action. Loss of a key should be reported to the Resident Director. If lost keys are not found, the locks will be changed at the resident’s expense.

Check-Ins and Check-Outs During your housing check-in, you will be given a Room Condition Report. This RCR card is very important when charges are assessed at the end of the semester/year. When you are filling out or agreeing to the condition of the room, it is your responsibility to maintain the current condition. Please inspect your room carefully. You are responsible for listing any present damages on the card. Any new damages not on the card will be billed to you and your roommate(s).

When vacating a University room, all residents must complete an official checkout with a member of the RA staff. Before a resident can be checked out of his/her room, it should be clean and all personal belongings removed. During a checkout the condition of the room is evaluated and noted on a room condition report.

The resident is given the opportunity to review and comment on this evaluation before being asked to sign it.

If you will not be returning to campus housing after the winter break, you must also complete an official room checkout with a member of your complex staff before leaving for winter break. Be aware that if you do not follow the above steps for checkout, you will be assessed charges in additional rent.

Room assignments and changes (Students are encouraged to remain in their assigned rooms and with their assigned roommates. In extreme cases, changes of roommates, apartments, or housing complexes may occur if necessary and possible. However, UTC Housing and the International Programs Office encourage students to work with their roommates and their residence hall staff to try to resolve problems by other means. If you have roommate or suitemate problems, contact your residence assistant.) After those discussions, students need to contact the Resident Director (RD) of the complex that they are currently in to fill out a Request to Move form that must be signed by the RD. Once that RD has given permission and signed the form, the student may contact the RD of their desired complex for possible options.

To avoid being charged for two rooms, students must make the move in a twenty-four hour period.

Students who wish to move from UTC Place (either to another room at UTC Place or to another complex) will incur a cleaning/administrative fee and other charges as determined. (Please check your contract for full details on release from your lease.)

For students living in all other complexes, please note there is no charge to move during the “free move period” designated by the Housing Office, however, moves after that time are $25 for the first move and $100 for the second. The Housing Office reserves the right to deny requests or to initiate moves for administrative purposes. Please note that students who are moved through the office administration may not be charged for the move.

The University reserves the right to make any changes in the accommodations it deems proper or necessary. Double rooms are to be occupied by two persons. Triples are to be occupied by three persons. Quads are to be occupied by four persons. In case one of the occupants moves, the remaining student(s) agrees to accept an assigned roommate(s) or to move to another room upon request. When available, a student may request a double room to be occupied privately at a higher rate.

When to Leave The Housing Office expects all students to leave within 24 hours of their last exam. However, upon request, residents can wait until noon on the day after all exams end. Graduating seniors are required to check out by noon on the day after graduation. Students moving into summer campus housing assignment may stay in their current room until their summer assignment is available. All students must vacate the premises during official vacation periods (special circumstances exist for full year exchange students). Students who cease to be enrolled at the University of Tennessee at Chattanooga are required to vacate the premises within 24 hours of withdrawal from the University. Contract penalties may apply, please review your contract for full details. All residents must be enrolled full time students unless exempted by the Housing Office.

Security Residents are able to leave belongings in their rooms during the holiday break, but UTC will not claim responsibility for these items. Campus security will continue to be on duty during the break. For security reasons, please remember to close and lock windows, lower blinds, and lock and dead bolt all doors.

Locked Out If students get locked out of their room, they should call the Complex Office in order to reach the RA on duty who will let them back into their room. After two lockouts in a semester, a service charge will be assessed.

Damage Residents are responsible for the condition and care of the accommodations to which they are assigned and shall reimburse the University for all damages to their room. Charges for damages and cleaning will be assessed to the student and should be paid promptly. Please refer to information regarding your RCR card for damages assessed.

Fee Assessment After a checkout each room condition report is reviewed. If deficiencies or damages are evident, the resident may be assessed a fee for replacements, cleaning, or repairs. Students will also incur fees for failing to return their keys or to complete an official checkout. These fees will be placed on the students University Account and should be paid in a timely fashion.

Visitation Residents may have overnight guests of the same gender for short periods of time. All overnight guests must be registered at the complex office. Guests are limited to three days per visit, and visits by the same person should not be a frequent occurrence.

Visitation options are listed below: All Complexes Freshmen – Fri-Sun 12p-12a Upper class – As desired, but no overnight guests of opposite sex

Visitation is limited to the common areas of the Apartments.

Quiet Hours Quiet hours have been established in each dorm and apartment complexes. The following hours are in effect seven days a week. Boling, Lockmiller, Village, and UTC Place – 10pm until 7am

Courtesy quiet hours are 24 hours a day. This means that if you are asked by another resident to lower noise volumes, you would do so out of respect.

Work Orders If something in a resident’s room, apartment, or complex community is not working properly, the receptionist in that complex should be contacted so that a work order can be issued. A work order provides important information about a repair that is requested and the date that the request was made. Every attempt will be made to complete repairs in a prompt manner. Work orders are collected by the maintenance staff every weekday morning and repairs are completed with priority going to more pressing repairs. Emergency situations, regardless of the date they are filed, will be handled first. Routine repairs will follow emergencies in the order that the work order was filed and according to the availability of materials. Service repairpersons with legitimate work orders for an area are allowed access to that area. If the occupant is not in, the maintenance worker will be able to enter for the stated purpose only and the privacy of the resident will be respected.

Fire Drills Each residence hall conducts at least one fire drill each month. Anytime a fire alarm is sounded in any University building, every occupant must evacuate immediately. No one will be allowed to reenter the building until a campus police officer evaluates the situation. Anyone who is responsible for a false alarm may be subject to disciplinary action as well as arrest and other fines and penalties. Tampering with fire safety equipment is a violation of the state and local fire safety code and subjects violators to all penalties under the code. 16

Smoking Policy Smoking is not permitted inside the residence complexes. Smoking should take place at least 25 feet from the main entrance/exits of the buildings.

Alcohol and Drug Policy UTC is a dry campus, which means no alcohol allowed on campus. The official alcohol and drug policy of the university is as follows: “The possession or use of alcoholic beverages or other illegal drugs or intoxicants of any kind are strictly prohibited on campus.” This includes alcohol containers whether empty or decorative.

Animals The only pets allowed in residence halls or apartments are fish, which can be contained in an aquarium of five gallons or less. Cleaning and damage fees will be assessed for the presence of other animals.

Fire Hazards Burning candles, incense, halogen lamps, or potpourri is a fire hazard and is not allowed in residence halls or apartments. Violators will be subject to disciplinary action.

Safety Regulations The following steps must be taken to ensure the health and well-being of the on-campus community:

1. Fire extinguishers should be in proper working order and should not be blocked by any items. Exits and hallways should be unobstructed. 2. All trash must be properly disposed of in a timely manner. 3. Proper ashtrays should be used at all times. 4. Percolators, hotplates, immersion heaters, grills, popcorn poppers, and halogen lamps should not be used in the students’ room or apartment. 5. Small amounts of supplies such as paint thinner and rubber cement may be kept in rooms, but only in metal containers and away from heat sources. 6. Extension cords must be Underwriter Laboratory approved. Do not put cords under rugs, clothing, trash, books, or near heat sources. 7. Storage of gasoline, fuels, or vehicles containing them is prohibited. 8. Students should take extra care to insure that their entrance doors are secured/locked at all times and that common doors are not propped.

Inspection and Search Policy

Entry by University authorities into occupied rooms of residence halls is divided into three categories: inspection, search, and emergency. . Inspection is defined as the entry into an occupied room or apartment by University authorities in order to ascertain the health and safety conditions in the area, to check the physical condition of the area, to make repairs on the facility, or to clean an area. Scheduled inspections shall be preceded, if possible, by 24 hours’ notice. During an inspection there will be no search of drawers of personal belongings. When specified in advance, closets will be included in an inspection. . Search is defined as the entry onto a room or apartment by on-campus authorities for the purpose of investigating suspected violations of campus regulations and or city, state, or federal law. On-campus authorities will not enter a room or apartment for the purpose of search except in compliance with state law and with the permission of the resident, or with the written permission of the Dean of Students or his designee. University officials shall have, if possible, the Resident Director accompany them on a search.

. An emergency situation exists when a delay necessary to obtain search authorization constitutes a danger to persons or property. . For the purpose of maintenance and fire safety evaluations, rooms will be inspected monthly by resident staff.

Programming Each complex is staffed by Resident Assistants (RAs) and a Resident Director. They are responsible for promoting community in the complex through creative programming. The University follows a wellness model when designing programming for the complexes. The RAs are more than happy to take suggestions from students about what programs they would like to have in their complex. Feel free to make suggestions.

- From UTC Housing Student Handbook

Residence Life Staff The Housing Department employs both live-in, professional Residence Life Staff and student staff members whose primary objective as a team is to assist residents in any way possible. This includes Area Coordinators, Residence Directors, Assistant Resident Directors, and Resident Assistants.

UTC Housing Contact Information  Val Sample, Director for Residence Life 425-4304  South Campus RD/AC Office 425-5907  Housing Office 425-4304 or 425-5909

Your Resident Director (RD) Tyrone Smiley - Stophel Apartments CONTACT INFORMATION: Office Location: 1st Floor, next to room 3135, off of the main Courtyard Email: [email protected] Ext: x5910

TELEPHONES

Phone Services at UTC 1) Telephone service has been installed in all the residence hall rooms and apartments on campus. Each phone may be reached directly from outside the University as well as within by merely dialing its assigned number.

2) There is no additional charge for the local service. However, long distance calls may be made only by those persons who have an official charge card number from the University, the telephone company, or other private telephone agencies.

3) No calls may be charged to the telephone number that is listed on the telephone instrument, nor may collect calls be accepted under any condition.

4) Problems with Calling- If you experience problems with calling (such as cut-offs, bad connections, static, unable to hear, disconnections) within the United States and international calls, please report the problem as soon as possible.

For on campus calls, you need only dial the last four digits of the telephone number. Off campus calls require that you first dial 9 to get an outside line. Local calls are free and unlimited. Students are encouraged to bring their own phone. We also have private lines available in each building for your convenience. These lines are an additional fee per semester and may be purchased by calling Telecommunications at 425-4784.

Long Distance Calls Long distance calls can only be made with use of a regular calling card or by setting up an account with Telecommunications and receiving a personal identification number (PIN). These UTC long distance accounts can be billed either to the student’s campus or home address. This service offers reasonable rates at 10 cents a minute. No calls can be billed to campus telephones and collect calls cannot be accepted. For more information contact Telecommunications at: 423-425-4784.

(Most international students recommend that students use prepaid calling cards or purchase “pay-as-you-go” cell phones to call overseas. The phone card costs tend to be cheaper than UTC’s or other well-known long distance plans. You can find these calling cards in convenience, grocery, and superstores (for example, Walmart). You will want to compare costs to find the cheapest card.)

Below are useful telephone numbers to know while you are in Chattanooga, Tennessee:

Directory assistance in Chattanooga: 1 + 411 Directory assistance outside Chattanooga: 1 + area code + 555 - 1212 Emergency services (fire, police): 911 Chattanooga Visitors Center (2 Broad Street): 266-7070

MAIL SERVICES Sending and Receiving Mail UTC residents are assigned a mailbox in their building, which will be shared with all roommates. Mailbox combinations/keys can be obtained from the receptionist or desk workers in your building. Mail will be delivered to each complex Monday through Friday. Mailboxes for outgoing mail are located throughout the campus. Stamps may be purchased at the DocuSource location inside the Lupton Library.

Upon checking-out of your complex, please complete a forwarding address form. This will allow your mail to be directed to the appropriate location.

Mail Sent through the United States Postal Service (USPS), UPS, or FedEx: The proper mailing address should include the following information:

Example Address: The University of Tennessee at Chattanooga John Doe Complex Name: Mail Code/Address: Stophel Apts. 3400 Stophel Apts. 818 University St. 818 University St. Chattanooga, TN 37401-7111 USA

HEALTH SERVICES & IMMUNIZATIONS

The University of Tennessee at Chattanooga requires every student studying at the university to have health insurance coverage. http://www.utc.edu/Administration/UniversityHealthServices/

The University Health Services site contains important information about practice policies and procedures and also patient responsibilities. Please read it!!

From their website: “Our office operates just like any other family practice medical office. You will have paperwork to complete when you arrive, or we ask that you print it from our site and bring it completed to your appointment. You will also need to bring your insurance card!! We do NOT file insurance for each appointment as a courtesy, but it is your responsibility to bring us your insurance information at the time of your visit. You will be expected to pay your co-pay at the time of your visit. If you do not have insurance a cash pay (self pay) discount will be given, but payment is expected at time of service. If you cannot pay at the time of your visit, ask for arrangements to be made. NO STUDENT will be turned away for lack of payment!!”

Hours of Operation 8:30am-5:00pm Monday through Friday Close daily for lunch from 12:00-1:00pm ***Hours in the summer do vary -- Please call for summer schedule***

Contact Information

 Appointment Desk - (423) 778-9303  Nurse Line - (423) 778-9336 Do NOT call this line for appointments.  Mental Health Appointments through the UTC Counseling and Career Planning Center - (423) 425-4438  Email us at [email protected] (please note: responses via email may take several days)

Appointments To use our resources to the best advantage and to try and see patients promptly, we see patients who have an appointment first. Appointments can be made by calling 778-9303 after 8:30 AM and before 3:00 PM. Please call for possible schedule changes during summer and/or holiday breaks. Every effort will be made to see walk- in patients as time permits based on the severity of the problem.

To be fair and to prevent unnecessary waits for patients who are on time, patients who are late for their appointments may be asked to reschedule. In addition to arriving on time, please arrive prepared for your appointment...this includes having your insurance card and paperwork completed by your appointment time.

After Hours Emergencies For afterhours emergencies call the UTFP office number (778-8837). Please do not call with routine questions. For safety, because they do not have access to your records after hours, prescriptions will not be phoned in after hours. Patients with emergencies will be referred to the Erlanger Emergency Room where they will be admitted if needed. The patient will then be followed by the physicians at UTFP.

Pharmacies

Chattanooga’s pharmacies are normally open Monday - Saturday from 8:00 to 10:00; Sundays from 12:00 to 6:00; holidays from 9:00 to 6:00. Please check in the Yellow Pages of the phone book for details. Listed below are the drug stores located in or near downtown Chattanooga:

1. Eckerd Drugs - 2010 McCallie Avenue (622-2545) 2 WalMart Drugs: Various locations—see your Chattanooga phone book. 3. Walgreens Drug Stores –3550 Broad St. (634-0919); 2605Brainerd Road (622-5304) 4. CVS Pharmacy: Various locations—see your Chattanooga phone book. 5. Kmart Pharmacy: Various locations—see your Chattanooga phone book.

For non-prescriptions drugs such as pain reliever, fever reducer or cough suppressant, etc., you can even get the medicine in the grocery stores as listed in the latter part of this handbook.

Immunizations

International students are required to have two proofs of measles immunization issued in their home country before their arrival to the U.S. You can also get a measles vaccination at the local Health Department (755- 1011) for a fee of $20. http://www.utc.edu/Administration/UniversityHealthServices/Immunizations.php

HEALTH INSURANCE All international and exchange students are required to have U.S health insurance coverage. Students should have health insurance through one of the following: ISEP, UTC, or their home country insurance (if benefits will cover them while they are in the U.S.) Contact the International Programs Office with any questions.

MOCS CARD http://www.utc.edu/Administration/MocsCard/

Your Mocs Card is your official UTC ID card. This card can be used for the following purposes:  Admission to Athletic Events  Checking out books, laptops, etc. from Lupton Library  Obtaining special rates and privileges at many University functions  Indication of an individual’s right to use University facilities  Secure door access validation

Also, the Mocs Card can be used as a debit card at the following locations:  Food Services including University Center Food Court, Campus Crossroads, UC Convenience Store, UTC Place Convenience Store, & Java City  Graphic Services/ Mailroom  Student Health Services  Bookstore  Select copy and vending machine locations  Parking Services and 5th St. Parking Garage  Laundry Facilities  Computer Lab and Go Print Stations

Lost/Stolen/Damaged Mocs Card A student’s initial Mocs Card is intended to last throughout a student’s entire stay at UTC. Lost or stolen cards should be reported immediately to the Mocs Card office to be placed on hold. UTC is not liable for any loss of funds due to misuse or theft of a student’s Mocs Card. Replacement cards (lost, broken, damaged, or decoded) are made at the Mocs Card office for a cost of $15 to be paid at the Bursar’s office. Once a replacement card is made, previous cards cannot be re-activated under any circumstances. No fee is charged for the initial card or for the initial use of the debit card system. Replacement of a card due to a change in cardholder status or name is free; however, the old card must be presented in exchange. The filing of a police report does not waive the replacement fee of a stolen card.

How to Protect Your Mocs Card (Decoded or damaged Mocs Cards may be rejected by the card readers.)  Do not bend, fold, or expose your card to excessive hot or cold temperatures, washing, or other damaging elements.  Do not pass your card through other systems (ex. Automated bank tellers), as decoding may occur.  Do not leave your card on or near a TV, stereo, cell phone, microwave oven, or other electromagnetic equipment. Some pocketbooks contain magnetic tab locks.  Do not punch holes in your card. This may make it unusable in any reader.

Unauthorized Use of a Mocs Card The Mocs Card is the property of The University of Tennessee at Chattanooga and is non-transferable. Unauthorized use or use by a party other than the person identified on the Mocs Card, as well as tampering with or alteration of the card, warrants confiscation and possible disciplinary action by the University.

Secure Your Mocs Card Your Mocs Card may not be held by a university department for any reason. Your card is very important and should be in your possession at all times. Each Mocs Card contains a thin black magnetic strip on the back which stores each person’s individual card number. As additional card readers and door accessibility programs are implemented throughout campus, it will become even more imperative that you take measures to secure your card and report the card lost or stolen.

DINING SERVICES Campus Map of Dining Locations: http://www.campusdish.com/en- US/CSS/UnivTennChat/Locations/Locations+Map.htm

Locations and Hours of Operation

Scrappy’ s Place (University Center) Hours Monday-Friday: 7:30AM-8:00PM Saturday & Sunday: 10:30AM-8:00PM

Home Zone Traditional home cooked foods with a twist.

Topoi’s We’re inspired by the Old World and make our pizzas with old school ingredients like real mozzarella and Asiago, organic crushed tomatoes in the sauce and hand worked dough for a shell to make your Mamma proud. Choose from delectable Cheese, Pepperoni, Vegetable or Special Pizza of the Day…grab a freshly made side salad to compliment your slice! Dig into one of our traditional calzones like Uncle Vinny used to make filled with ricotta cheese and topped with our hot red

sauce.

Quizno’s Subs Gourmet and classic sandwiches made to perfection. Salad Garden Large variety of salad options. Create your own and grab-n-go.

Chick-fil-A Classic Chick-fil-A sandwiches, waffle fries and much more.

Burger Studio This grill is your studio and the art is up to you! We'll supply the canvas, whether it's sirloin, chicken, or a veggie burger that inspires you, and the paint, from tasty toppings to wicked cheeses to insane sauces that celebrate your individuality. Bring your own brush and design your masterpiece between two buns!

Java City Gourmet coffee beverages and specialty pastry items. Sushi The menu includes California Rolls, Vegetable Rolls, Spicy Tuna, Party Platters, and much more.

World’s Fare Enjoy a sampling of foods from around the world including fried rice, fajitas and more! C3 Convenience Store C3 Convenience Store - Convenience at its best! With two conveniently located stores, you’ll always find what you’re looking for at the University Center and UTC Place.

At both UTC Place C-Store and University Center C-Store Monday through Friday we will be offering the following Express Items. Grab the Express!  Express Salads, our salads are fast and fresh! A bed of fresh crisp greens provides the perfect base of mouthwatering ingredients and a unique salad experience. Grape tomatoes, croutons and freshly ground black pepper.  Express Wraps....under 10g of fat! Our wraps are packed with flavor-ready for you to grab-n-go. Rolled in a low fat artisan lavish, each combination of our wraps is under 10g of fat and enhanced with unique toppings and spreads.  Express Parfaits...made with low fat yogurt! Our parfaits are alive with the fresh fruits of summer!

Crossroads (Campus Crossroads/Subway) (Between UTC Library and Guerry Hall)

Monday-Wednesday: 8:00AM-6:00pm Thursday-Friday: 8:00AM-7:00PM Saturday-Sunday: 11:00am-7:00pm

Located on the ground floor of the Guerry Center. Crossroads is convenient to both your residence hall and your classes. Use your Meal Plans at Crossroads Dining Hall, the brand new all you care to eat dining facility on campus! Check out Subway and use your Mocs Bucks!

Subway Fresh classic Subway sandwiches and combo meals in Crossroads.

Fletcher Hall

Monday-Thursday: 7:30AM-7:00PM Friday: 7:30AM-3:00PM Saturday & Sunday: Closed

Java City Gourmet coffee beverages and specialty pastry items, located in Fletcher Hall.

Java City at Fletcher will be featuring the following items Monday through Friday in addition to one specialty sandwich and one specialty salad weekly:  Black Bean and Salsa Bread with Grilled Chicken, lettuce, tomato and chipotle mayo $5.29 Half sandwich $2.69  Pecan and Raisin Bread with Honey Baked Ham, lettuce, tomato and mayo/mustard $5.29 Half sandwich $2.69  Italian Round Bread with Curried Chicken Salad with apples, onions, green onions, celery lettuce and tomato $5.29 Half sandwich $2.69  Southwestern grilled chicken with jicama and black bean relish on bed of romaine with tomato and onion $4.99  Caesar Salad with grilled chicken and parmesan cheese topped with garlic toasted croutons on bed or romaine lettuce. $4.99  Chef's Salad with ham, bacon, turkey, Swiss and American cheese, tomato, eggs and croutons. $4.99

UTC Place C3 Convenience Store C3 Convenience Store - Convenience at its best! With two conveniently located stores, you’ll always find what you’re looking for at the University Center and UTC Place.

At both UTC Place C-Store and University Center C-Store Monday through Friday we will be offering the following Express Items. Grab the Express!  Express Salads, our salads are fast and fresh! A bed of fresh crisp greens provides the perfect base of mouthwatering ingredients and a unique salad experience. Grape tomatoes, croutons and freshly ground black pepper.  Express wraps....under 10g of fat! Our wraps are packed with flavor-ready for you to grab-n-go. Rolled in a low fat artisan lavish, each combination of our wraps is under 10g of fat and enhanced with unique toppings and spreads.  Express Parfaits...made with low fat yogurt! Our parfaits are alive with the fresh fruits of summer!

BANKING & BUDGETING One of the challenges you need to be prepared for dealing with is managing your budget. Before leaving your home country, pay attention to the exchange rate between your country’s currency and the U.S dollar. Learn to think in dollars. Bring enough money to meet initial costs of getting to campus and at least one month’s expenses. Do not carry large amounts of cash. You have the option of opening a checking account after arrival.

It is strongly recommended that you notify your bank at home that you will be accessing your account from a new location. As a security measure your bank could put a hold on your account if they see unusual activity unless they are notified in advance.

Recommended banking options in Chattanooga are listed below. Before opening an account, be sure to check with your home bank to find out if they are affiliated with any banks located in Chattanooga.

Banking Options for UTC Exchange Students

1. First Tennessee Bank Address: 979 East Third Street, Chattanooga, TN (Erlanger Medical Center Branch) - · firsttennessee.com Branch Hours: 8am-6pm Monday-Friday a. Fees: $5/month service charge, but this is waived with a student ID card

b. To open a student account here (called an Express Checking Account), you need: passport, proof of address here in U.S. (bring something with your address printed on it), phone number c. Online banking available, debit card d. Closest ATM: on campus inside University Center e. Contact: Carter Hansard, 423-209-2630 (current UTC student) [email protected]

2. Sun Trust Bank Address: 736 Market Street, Chattanooga, TN - · suntrust.com Branch Hours: Fri 9-5pm, Mon-Thurs 9-4pm a. No monthly fees for student account, no monthly minimum b. To open a student account here, you need: passport c. Minimum deposit: $100 (but you can access funds d. Closest ATM: at 736 Market Street e. Contact: Tacorra, 877-777-8654 ext. 43520

3. Regions Bank Address: 601 Market Street, Chattanooga, TN - · regions.com a. Fees: $2/month paper statement fee (unless you have a social security number, then you can do online banking), and a $4/month check card fee – total fees: $6/month b. To open a student account here, you need: passport, one other form of ID, and ITIN c. Closest ATM: on campus in front of University Center

4. Cohutta Bank Address: Ste 100, 800 Market Street, Chattanooga, TN - · cohuttabank.com a. Fees: Free Checking Account b. To open a free checking account here, you need: two forms of ID c. Minimum Deposit : $100, online banking available, two different check cards available d. Closest ATM: at 800 Market Street bank branch

PAYING YOUR TUITION AND FEES Upon your arrival to campus, check with the UTC Office of International Programs and National Student Exchange about any tuition, meal plan, housing, or fee charges that you may owe the University. (If you have already registered for classes before arriving at UTC, you may receive a UTC bill outlining your costs. Please ignore this bill. We will discuss a timeline for how to pay your bill during orientation.)

J-1 VISA ISSUES

 TRAVEL VERIFICATION If you plan to travel outside the United States boundaries while you’re studying at UTC, you must have travel authorization from your J-1 provider. J-1’s issued by UTC can be handled in our office by either Mr. Prevost or Ms. Labs. J-1s issued by ISEP must be sent to ISEP one month prior to your travel outside of the United States (http://www.isep.org/students/Intl_students/visa_departure_travel.asp).

 WORK PERMISSION Employment opportunities for international students are limited by INS regulations and are available only to students who have maintained their immigration status and academic standing. J-1 students may work on or off

25 campus without permission from the INS or foreign student adviser. To work on campus or off campus, however, J-1 students must obtain approval from the Office of International Programs or from ISEP. You are not allowed to work without authorization (http://www.isep.org/students/Intl_students/working_usa.asp).

Planning Ahead (Summer Internships, Graduate School, etc.) We want you to take advantage of the opportunities available to you while at U.T.C. If you are eligible, you may choose to look for an internship during the school year or summer or on the other hand, you may want to pursue a graduate degree at U.T.C. If so, plan for these possibilities ahead of time. Start early and allow at least several months to look for a major-related internship. We can help you write a resume and let you know about job possibilities.

To apply for graduate programs, you may need to take special standardized exams and meet certain graduate school application deadlines. If you plan to stay in Chattanooga after your exchange, you will also need to find a place to live as well as save money for unexpected expenses. IMPORTANT CAMPUS RESOURCES Department of Public Safety http://www.utc.edu/Administration/DepartmentOfPublicSafety/ Chief Robert Ratchford, Director (423)425-4357; For emergencies on campus call 4357 or 911. [email protected] UTC Student Health Services http://www.utc.edu/Administration/UniversityHealthServices/ Dr. Chris Smith, Unit Head (423) 778-9303 [email protected] For after-hours emergencies call 778-8837. UTC Counseling and Career Planning http://www.utc.edu/Administration/CounselingAndCareerPlanning/ Dr. Nancy Badger, Assistant Vice (423)425-4438 Chancellor [email protected] Women’s Center http://www.utc.edu/Departments/womencenter/ Sara Peters, Director & Victim’s (423) 425-5605 Advocate [email protected] UTC Housing & Residential Life http://housing.utc.edu/index.php/utc-housing Valara Sample, Director 423-425-4304 [email protected]

GETTING TO KNOW UTC & CHATTANOOGA

UTC HISTORY

The University of Tennessee at Chattanooga was chartered in July 1886. For the first 83 years, it was a private, liberal arts college. In 1969, The University of Chattanooga merged with Chattanooga Community College and the University of Tennessee system to become the University of Tennessee at Chattanooga (UTC). For more than 100 years, UTC faculty, administration, and staff have been committed to quality education within a supporting environment. The University’s wide diversity of degree programs has attracted a current enrollment of more than 10,300 students who represent 70 Tennessee counties, 36 states and 44 foreign countries.

The cultural environment of Chattanooga is enhanced by contributions from the University and the many civic organizations that support the arts through dramatic productions, concerts, and art exhibits. Ten city parks, seven public golf courses, and a 35,400 acre lake provide a variety of recreational activities.

THE INTERNATIONAL STUDENT ORGANIZATION (IS0)

The ISO was established at UTC to augment friendly communication among people of different cultures and to help international students to adjust to the Chattanooga community. The ISO plans several social events during the academic year, including field trips to local interest spots, food fairs, and on campus cultural programs.

2013-2014 ISO President: Mary Beth Shults, E-mail: [email protected]

We hope that you will be actively involved in ISO during your time at UTC. Please contact Caety or the International Programs Office about the many opportunities available this year.

UTC CAMPUS RECREATION http://www.utc.edu/Administration/CampusRecreation/ Campus Recreation Mission Statement The UTC Campus Recreation Department is a student oriented and Click for Break Hours student lead organization that is a part of the UTC Student Monday - Thursday 8am to 8pm Development division of The University of Tennessee at Friday 8am to 6pm Chattanooga. Its only mission is to serve the students, faculty and staff of this University in all their recreation needs. The department Monday - Friday 12am to 6pm will use recreation as a tool to develop our students physically, Maclellan Gym socially, and mentally into more productive and capable citizens. Click for Break Hours Monday-Friday 9am 5pm To accomplish this mission, the UTC Campus Recreation Maclellan Gym Pool Department will use five major programs to reach our students. Click for Break Hours M-F 3pm to 5pm 1. Intramurals Harrison Racquet Center 2. Outdoor Recreation Click for Break Hours 3. Club Sports Monday - Thursday 12pm - 6pm 4. Non-Credit Classes Friday 12am - 5pm 5. Fitness

Aquatic and Recreation Center (ARC) http://www.utc.edu/Administration/CampusRecreation/CampusRecreationCenter.php Fitness Classes, Instruction, and Education Features of the ARC: •A welcoming entrance that provides for a safe and accessible experience for current students, recent alumni and ARC Members: which includes alumni, faculty and staff. •Centralized Locker Rooms •One large multi-sport court that can be converted into two basketball courts, four volleyball courts, eight badminton courts or two indoor soccer courts. •1,400 sq ft suite for UTC Outdoors and its programs. •43'7" foot indoor rock climbing tower, Indoor 13 foot boulder, 13 foot indoor training wall •1/8 mile indoor track with 360 view of the UTC Community. •14,000 sq ft of exercise space for state-of-art exercise equipment for any and all workouts. •Small and large aerobic rooms (for the Chattanooga Spirit Squads), martial arts and instructional rooms. •A relaxing Wi-Fi lobby featuring the Campus Recreation Hall of Fame which honors student successes and UTC's Recreational History. •Equipment check out room that meet all your indoor and outdoor recreational needs. •Lazy River with kayak plunge pool and 30 person bubble bench. 27

•5 lap line swim area from 4ft to 10ft depths with a 30 person hot tub. •2 story high, 156 foot long water slide •Water basketball and water volleyball courts

UTC Outdoors Guide Book to the Chattanooga Area http://www.utc.edu/Administration/CampusRecreation/UTCOutdoors.php

. Club Sports http://www.utc.edu/Administration/CampusRecreation/ClubSports.php

Welcome to UTC Club Sports! The University of Tennessee at Chattanooga currently offers students, faculty, and staff an opportunity to participate in all the Club Sports. These activities can be competitive, recreational, or instructional and may include intercollegiate competition and tournament play. The Club Sport participation is strictly voluntary and is meant to be a learning experience for all members involved, the primary goal of the UTC Club Sport Program is to produce "student-lead, student-run" organizations that enhance participants' teamwork and leadership abilities while also maintaining a safe, fun, and friendly environment for all.

The Club Sport Program has 15 active clubs serving over 400 students. If you wish to start your own club contact the Club Sport Coordinator for more details. Open to all UTC Students, faculty, & staff with valid Mocs card.  Baseball  Men’s Lacrosse  Bass Anglers *New  Men’s Soccer  Coed Ultimate Frisbee  Paintball  Fencing  Paddling/Kayaking  Ladies Ultimate Frisbee  Racquetball  Ladies Soccer  Scuba  Men’s & Lady’s Rowing  Tennis  Men’s Ultimate Frisbee  Cycling

UTC ATHLETICS http://www.gomocs.com/

UTC varsity sports include: American Football (men) [fall], basketball (men and women) [spring], wrestling [fall and spring] (men), soccer (women) [fall], cross country (men and women), golf, softball (women), volleyball (women), tennis (men and women).

Students get free admission to Mocs athletics events with their Student ID (MOCS CARD}

UTC UNIVERSITY CENTER

The University Center (or UC) has the following:

. Game Room (pool tables, ping pong, big screen television, board games) . Wireless Internet Access . University Center Office- discount movie tickets for local theatres . Room 319- discounted tickets for Six Flags Over Georgia theme park in Atlanta, GA . Meeting Rooms

. Dining Hall . Convenience Store . ATM machines . Bookstore . Computer Lab . Couches and chairs for group or individual studying . Student Development (student organizations, student discipline, etc.) . Counseling and Career Planning . Placement and Student Employment

UTC CAMPUS RESOURCES TO GET INVOLVED

Student Organizations http://www.utc.edu/Administration/StudentDevelopment/ Religious Organizations http://www.utc.edu/Administration/DeanOfStudents/campusministries.php UTC Echo (student http://www.utcecho.com/ newspaper) The Perch (student-run radio) http://www.utc.edu/StudentOrgs/ThePerch/index.shtml WUTC FM Radio (National Public Radio broadcast and http://www.wutc.org/ an eclectic mix of music)

UTC FINE ARTS CENTER

“Concerts, plays, dance, arts. We cover it all.” . Contact Information http://www.utc.edu/Administration/FineArtsCenter/ phone:(423) 425 - 4269 The UTC Fine Arts Center Box Office: Box Office Hours: 10:00 to 4:00, Monday to Friday and 1 Hour prior to Event; . Location: Corner of Vine and Palmetto Streets

MCKENZIE ARENA EVENTS & TICKETS

“Big name concerts, traveling entertainment, and Mocs basketball”

. Contact Information http://www.utc.edu/Administration/McKenzieArena/

UTC McKenzie Arena Box Office - Gate 1 Monday - Friday, 10:00 a.m. - 5:00 p.m. (Extended hours on Event Days)

Our Policy: We accept Cash, Master Card, Visa, Money Orders, and (personal checks only up until 2 weeks prior to the show). When purchasing over the phone you must use a credit card with your Name and Address. ALL SALES ARE FINAL - NO EXCHANGES OR REFUNDS

TRANPSPORTATION AT UTC AND IN CHATTANOOGA

Mocs Express Campus Shuttles

Get on board the Mocs Express and go! In partnership with CARTA, Chattanooga's public transit provider, the Mocs Express gets you around campus and to perimeter parking FREE! Plus, a validated UTC ID card gains unlimited free access to downtown, Hamilton Place, Northgate and every other CARTA route.

All Mocs Express Shuttle buses are wheelchair accessible.

Call 425-4051 or 629-1473 for details.

Hours of Operation

Every 6 minutes, 7:30 a.m. - 5:30 p.m. on class, reading & exam days during the Fall & Spring Semesters.

Shuttle Maps

 Shuttle Route Map http://www.utc.edu/Administration/ParkingServices/ShuttleRoute.php  CARTA routes that intersect the Mocs Express route  http://www.utc.edu/Administration/ParkingServices/campusMap_CARTARoutes.php  UTC Campus Maps: http://www.utc.edu/Administration/ParkingServices/campusMaps.php

CARTA

http://www.carta-bus.org/ Phone: (423) 629-1473 The Chattanooga Area Regional Transportation Authority, or CARTA, provides 22 bus routes to serve the Chattanooga Area. CARTA also provides Electric Shuttle service in the downtown area. In addition to these around town routes, the Mocs Express Shuttle will provide service from Engle Stadium around the campus for student use. All CARTA routes are free to UTC students with a valid Mocs ID.

How do I know when I am getting on the correct bus? The route number and name appear on signs above the front window and on the curb side of each bus. These signs identify the route on which the bus is operating. If you’re not sure, ask the bus driver.

Making friends on campus and asking them to give you a ride is the best way for you to travel around Chattanooga. The public transportation system in the city is not as well organized as in most foreign countries. There are bus schedules available in the University Center to help you plan a local trip, but as you know, Americans love their automobiles. For long-distance travel, there is a daily shuttle service from Chattanooga to the Nashville and Atlanta airports as well as Greyhound buses that travel to cities throughout the U.S.

CHATTANOOGA OVERVIEW

The University is located only a few blocks from the urban area of Chattanooga, a city that is both highly industrial and rich in natural beauty. Claiming more than 600 industries, Chattanooga lies at the foot of Lookout and Signal Mountains where the Tennessee River

30 forms Moccasin Bend. These sites possess historical significance as well as beauty in a city steeped in the heritage of the Civil War.

Population Time Zone City of Chattanooga: 165,554 October-March: EST Metropolitan: 570,000 (Eastern Standard Time) Hamilton County: 309,510 April-September: EDT (Eastern Daylight Time) CALENDAR OF EVENTS

For a calendar of events check the following site: http://www.chattanoogafun.com/events/

“Scenic City of the South”

Located between the Tennessee River and the Appalachian Mountains, Chattanooga earns its title as the Scenic City of the South. Chattanooga’s Civil War history can be explored at the nation’s oldest military park, the Chattanooga/Chickamauga National Park. The modern Chattanooga is proud to be the home of the Tennessee Aquarium, the world’s largest freshwater aquarium, along with many museums, professional sports teams, visual and performing arts groups, and many other area attractions.

MAIN ATTRACTIONS NEWS AND WEATHER  Tennessee Aquarium: www.tnaqua.org . Chattanooga Weather:  Ruby Falls and Rock City: http://forecast.weather.gov/MapClick.php?CityN http://www.lookoutmountain.com/ ame=Chattanooga&state=TN&site=MRX&lat=  Chattanooga Choo Choo: www.choochoo.com 35.0662&lon=-85.257  Creative Discovery Museum: . Chattanooga Times Free Press www.cdmfun.org http://timesfreepress.com/ THE ARTS . Chattanoogan.com www.chattanoogan.com  Allied Arts IMPORTANT CHATTANOOGA WEBSITES http://www.alliedartschattanooga.org/  Chattanooga Fun  Chattanooga Symphony http://www.chattanoogafun.com/ http://www.chattanoogasymphony.org/  City of Chattanooga  Memorial Auditorium & Tivoli Events http://www.chattanooga.gov/ http://www.chattanooga.gov/showplaces/current  Visitor Information events.htm http://www.chattanoogafun.com/visitors-guide/  Hunter Museum of American Art:  Chattanooga Sports www.huntermuseum.org http://www.chattanoogasports.org/

UTC CHECKLIST

Preparing to Leave UTC

1. Contact the UTC Housing Office to arrange checkout time with your RA. Ensure that you meet all housing deadlines for your departure from UTC housing, or you will be charged for the extra days that you remain in your apartment.

2. Please inform us of the dates that you plan to leave UTC.

3. Make sure that you have paid all your UTC fees in the Bursar’s Office (or online through your Mocs Net account) or you will not be able to order your transcript and have it sent to us.

4. **Arrange with the UTC Records Office (109 Race Hall) for three (3) transcripts to be sent to the UTC International Programs Office. (If you are planning to study for a whole year, please arrange to have your transcripts sent to us immediately after each semester. That expedites the process of getting credit for your exchange classes at your home university.)

5. Return and check-in ALL the apartment supplies that our office gave you when you arrived. Sheets and blankets should be washed and folded before you return them to our office. Dishes, etc. should be washed and put in the plastic bin and returned to our office (545 Oak Street, 2nd floor).

6. Please stay in contact with us after your return home. We would love to keep up with you, see you again, and would welcome you back for a visit!