Team Leader Manual 2015/2016 Global Village Team Leader Manual 2015/2016 Global Village Team Leader Manual 2015/2016
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Europe, Middle East and Africa Habitat for Humanity Europe, Middle East & Africa Team Leader Global Village Zochova 6-8 811 03 Bratislava Slovakia Manual tel: +421-2-3366 9000 [email protected] habitatemea.org Global Village Team Leader Manual 2015/2016 Global Village Team Leader Manual 2015/2016 Global Village Team Leader Manual 2015/2016 Table of Contents 1. Introduction________________________________________________________________7 The Need ____________________________________________________________________________________ 7 The Foundations ______________________________________________________________________________8 The Global Village Program ____________________________________________________________________ 9 2. The Global Village Teams____________________________________________________ 11 Team Recruitment & Selection________________________________________________________________ 13 Paperwork _________________________________________________________________________________ 14 Logistics___________________________________________________________________________________ 14 Finances___________________________________________________________________________________ 15 3. Planning Your Trip__________________________________________________________ 17 Travel arrangements __________________________________________________________________________17 Domestic Arrangements_____________________________________________________________________17 Cultural Differences and Customs______________________________________________________________20 Country information__________________________________________________________________________ 20 4. Finances__________________________________________________________________21 Preparing a Budget___________________________________________________________________________21 Payments __________________________________________________________________________________ 22 Exchanging Currency ________________________________________________________________________ 22 Minimizing Funds Carried ____________________________________________________________________ 22 Safeguearding Funds ________________________________________________________________________ 23 Paying Expenses at the Host Community_____________________________________________________24 Paying for cultural activities and Other Expenses______________________________________________24 Fundraising_________________________________________________________________________________24 5. Working together as a team_______________________________________________ 27 Team Building______________________________________________________________________________ 27 Team Orientation___________________________________________________________________________ 27 Team Time_________________________________________________________________________________28 Resolving Conflict __________________________________________________________________________29 6. Keeping the Team Healthy and Safe___________________________________________31 Health and Safety is Everyone’s Responsibility________________________________________________31 Keeping Your Team Safe on Site______________________________________________________________33 General Safety______________________________________________________________________________33 Global Village Alcohol Policy ___________________________________________________________________33 Proper Clothing, Tools and Equipment _________________________________________________________33 Importance of a Clean Work Site _______________________________________________________________33 Fall Prevention_____________________________________________________________________________ 33 Ladders and Scaffolding______________________________________________________________________34 Medical Matters ___________________________________________________________________________ 34 Vaccinations_________________________________________________________________________________34 First Aid___________________________________________________________________________________ 34 Water and food safety_______________________________________________________________________ 36 Personal Safety _____________________________________________________________________________40 Insurance___________________________________________________________________________________40 Emergency Contact Information_______________________________________________________________41 Principles of Good Practice When Working with Children__________________________________________ 42 Global Village Team Leader Manual 2015/2016 7. Risk Assessment__________________________________________________________43 Carrying out a Risk Assessment ______________________________________________________________43 Methods for Minimizing and Managing Risk____________________________________________________43 8. Emergency Management Plan _____________________________________________45 Emergency Management Plan – Process Flow___________________________________________________47 9. Debrief and Evaluation_____________________________________________________51 Team Debrief_______________________________________________________________________________51 Evaluation________________________________________________________________________________51 10. Post Trip_________________________________________________________________53 Appendix_______________________________________________________________55 Appendix 1 Mission Focus ______________________________________________________________56 Appendix 2 Philosophy and Terminology of Habitat _________________________________________57 Appendix 3 Habitat Structure & Partners in EMEA___________________________________________60 Appendix 4 Team Leader Checklists_______________________________________________________ 63 Appendix 5 Team Proposal Form _ ________________________________________________________68 Appendix 6 Sample Interview Questions __________________________________________________69 Appendix 7 Paperwork __________________________________________________________________71 Appendix 8 Travel Tips and Guidelines _____________________________________________________76 Appendix 9 Sample Itineraries ___________________________________________________________ 78 Appendix 10 Packing List _________________________________________________________________80 Appendix 11 Completing Team Budget Form ________________________________________________82 Appendix 12 Team Budget Form and Itinerary _______________________________________________83 Appendix 13 Disbursement Request Samples ______________________________________________84 Appendix 14 Online Donation Webpage ____________________________________________________85 Appendix 15 Fundraising Toolkit __________________________________________________________ 86 Appendix 16 Work Site Safety Policy _______________________________________________________88 Appendix 17 Crises Packet _______________________________________________________________89 Appendix 18 Team Development: Tuckman’s Model __________________________________________90 Appendix 19 Four Stages of Reentry _______________________________________________________91 Appendix 20 Common Feelings of Reentry _________________________________________________92 Appendix 21 Sample Follow Up Letter _____________________________________________________94 Appendix 22 Sample Post Trip Meeting Agenda ______________________________________________95 Appendix 23 HFHI Child Labor Policy _______________________________________________________96 Appendix 24 Gift Giving Policy _____________________________________________________________97 Appendix 25 Incident Report Form _________________________________________________________99 Global Village Team Leader Manual 2015/2016 More than 1.6 billion people around the world live in substandard housing. In such places, polluted water supplies and inadequate sanitation spread fatal diseases. Families are trapped in a daily struggle to survive amid substandard, often inhuman living conditions. Habitat for Humanity helps break this cycle of poverty. Anchored by the conviction that safe and affordable housing provides a critical foundation for breaking the cycle of poverty, Habitat has helped more than 5 million people construct, rehabilitate or preserve homes since 1976. We work with volunteers and communities in need in more than 70 countries around the world. With decent housing come stable families, stronger communities and hope for the future. Global Village Team Leader Manual 2015/2016 Introduction Global Village Team Leader Manual 2015/2016● Chapter 1 7 Chapter 1 Introduction The Need Housing facts - Great need • About 1.1 billion people are living in inadequate housing conditions in urban areas alone (United Nations Centre for Human Settlements); • In cities of the developing world, one in four households lives in poverty; • Forty percent of African urban households are living below the locally defined poverty line; • An estimated 21 million new housing units are required each year, in developing countries, to accommodate growth in the number of households between 2000 and 2010. 14 million additional units would be required each year for the next 20 years if the current housing deficit is to be replaced by 2020 (UNCHS); • About 100 million people worldwide are homeless. (UNCHS). In the face of overwhelming costs • 1.2 billion people worldwide experience “income poverty,” meaning they live on the equivalent of less than US$1 per day (World