2004SPECIAL CONFERENCE INSERT

JANUARY/FEBRUARY 2004

Manchester Ice & Event Centre A Gift to McCall, Idaho

ISI Icon: Murray Sandler Workers’ Compensation Tips Gearing Up for Synchro & Worlds Scholarship Deadline Approaching Engineering All design and engineering is done in-house by the world’s leading team of ice rink and arena engineers. Any special requirements you may have will be incorporated into your design.

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Editor & Worlds Events...... 6 Lori Fairchild by Lori Fairchild

Editorial Advisors Peter Martell Does Your Arena Need Patti Feeney an Automatic External Dianne Powell Defibrillator? ...... 7 Print Production and by Tom Morton Advertising Sales Manager Carol Jackson Synchronized Championships Art Director Entry Form ...... 8 Cindy Winn Livingston

Contributors Message Bombardment Charles H. Cox Tom Morton Shapes Behavior...... 10 Mike Prior by Tina Syer Tina Syer ‘Respect the Game’ The ISI EDGE (USPS 017-078, ISSN 1522-4651) is published Campaign Launched ...... 11 bimonthly; January/February, March/April, May/June, July/ August, September/October, iAIM Hosts Operations November/December; by the School at Oglebay...... 16 Manchester Ice & Event Centre Ice Skating Institute, 17120 N. Tom Stewart Photography Dallas Pkwy., Ste. 140, Dallas, by Lori Fairchild TX 75248-1187. Annual Subscription Rate is $24.00 per year. Periodicals postage paid at ISI Profile: Murray Sandler ...... 18 Dallas, TX, and at additional mailing offices. by Lori Fairchild

POSTMASTER NOTE: Send address changes to ISI EDGE, COVER STORY c/o The Ice Skating Institute, 17120 N. Dallas Pkwy., Ste. Manchester Ice & Event Centre: A Gift to McCall, Idaho ...... 20 140, Dallas, TX, 75248-1187. Printed in the U.S.A. by Lori Fairchild with Mike Prior

Subscriptions available through membership only. The Proactive Arena Manager’s Guide

©2003 by the Ice Skating to Workers’ Compensation ...... 26 Institute. Reproduction in whole or in part is prohibited by Charles H. Cox unless expressly authorized in writing by publisher. All rights reserved. Opinions expressed by contributors do not neces- DEPARTMENTS sarily represent the views of the Ice Skating Institute, the CROSSCUTS News and Notes ...... 4 publisher or the advertisers. Submissions of manuscripts, COACHES CORNER ...... 12 materials, photographs, and artwork are made at mailer’s CALENDAR ISI-Endorsed Competitions, Shows/Exhibitions ...... 14 risk and must include self- addressed envelope with suffi- ISIA EDUCATION FOUNDATION REPORT ...... 24 cient postage for return. No responsibility will be assumed ICE ARENA ASSOCIATION NEWS ...... 28 for unsolicited materials. ISI GETTING CONNECTED ...... 36 reserves the right to edit mate- rial submitted for content and ADVERTISER INDEX ...... 38 space consideration. AND ANOTHER THING ...... 38 Dedicated to providing leadership, education and services to the CROSSCUTS ice skating industry. ICE SKATING INSTITUTE news and notes 17120 N. Dallas Parkway, Suite 140 Dallas, TX 75248-1187 Phone: (972) 735-8800 Fax: (972) 735-8815 international clientele. He and his e-mail: [email protected] brother, Jacques, became friendly www.skateisi.org rivals for some of the top figure ISI INTERNATIONAL HEADQUARTERS STAFF skating students in the world. Executive Director Among Gerschwiler’s star pupils Peter Martell were his nephew, world champion Managing Director, Member Programs and Services Hans Gerschwiler; British champion Patti Feeney Daphne Walker; world champion Controller Alena Vrzanova; Olympic gold Karen Schaffer Membership Coordinator medalist Sjoukje Dijkstra; and Kimberley Russelle national champions Patricia Dodd, Editor Susan Jackson and past ISI board Lori Fairchild Advertising Sales and president Michael Booker. Many of Print Production Manager his students, including numerous Carol Jackson ISI members, went on to become National Events Coordinator and Skating Program Director successful coaches or judges. Ger- Barb Yackel schwiler is survived by his wife of Administrative Assistant 62 years, Violet, whom he met at Kathy Chase Arthur Goodfellow the Richmond rink; their two Art Director Cindy Winn Livingston daughters, Stella and Claire; and Information Services Coordinator KERRVILLE, Texas — ISI charter mem- four grandchildren. Jeff Anderson ber Arthur Goodfellow died Oct. 5 in Sponsorship Sales Manager BANGKOK, Thailand — Christo- Stuart Sedransky Kerrville, Texas at the age of 97. Good- Telephone (972) 735-8800 fellow’s career spanned all aspects of ice pher Marr, skating director for skating. He was an author and editor of World Ice Skating Centre Bangkok, ISI OFFICERS numerous skating publications, an has confirmed that Skate Asia will President Jim Lange executive of various skating facilities be held at his facility in August. This 1st Vice President Mike Paikin 2nd Vice President Gerry Hart and a manager of the Iceland rink marks the second time Thailand has Treasurer Jim Hartnett above Madison Square Garden. His hosted the event; in 2002, 12 Asian Secretary Margy Bennett public relations work included the pro- countries participated, attracting 25 Immediate Past President Boyd Wietecter motion of Sonja Henie for her first teams and some 3,000 participants.

DIRECTORS appearances in America as well as han- Previous Skate Asia sites included District 1 Katy Hayden dling the publicity and advertising for Hong Kong and Kuala Lumpur. District 2 Robyn Bentley the 1969 World Champions Figure District 3 Richard Arenella District 4 Jeff Doucette Skating Exhibiti on Tour. He was elect- ANAHEIM, Calif. — The Disney District 5 Shane Douglas ed to the ISI Hall of Fame in 1964 and GOALS youth program has received a District 6 Carol Burns was named ISI’s first lifetime member $20,000 community service award District 7 Margy Bennett District 8 Jimmie Santee in 1972. Goodfellow is survived by his from Disneyland. Disney GOALS is an District 9 Dan Smith wife of 53 years, Thelma. independent not-for-profit program District 10 Rebecca Anderson founded in 1994 by the Walt Disney District 11 Liz Folger District 12 Jenise Jensen LONDON — Legendary ice skating Co. to provide development opportu- District 13 Bob Knoerl coach Arnold Gerschwiler died Aug. nities for underserved youth in dis- District 14 Paige Scott District 15 Donald Bartelson 22 at the age of 89. Born in Switzer- tressed communities. District 16 Cindy Solberg land, Gerschwiler settled in London District 17 Jos Pronk and competed in the British Open MINNEAPOLIS — Athletica Inc. is District 18 Jean-Claude Detre Hockey Spiro Giotis Professional Championships in keeping seamless glass in the NHL. Builders & Suppliers Doug Peters 1935 and 1936 before joining the It’s new GlassFlex system provides Instructors David Santee staff at Richmond Ice Rink. He the sight lines fans have come to Commercial Rinks Andy Deyo Public Rinks Al Tyldesley became a director and chief instruc- expect while making the boards Schools, Colleges, Universities Vicki Korn tor, and remained associated with more forgiving for players. Glass- PSA Representative Gerry Lane Flex has earned NHL approval for USFSA Representative Homer Hagedorn the rink until its closure in 1992. Lifetime Honorary Member Carol Zdziebko Gerschwiler also coached in use in its arenas and has already Switzerland, and developed an been installed in seven NHL facili-

4 ISI EDGE JANUARY/FEBRUARY 2004 ties and four college rinks. Athletica competition director for Skate Singa- wall, plus proclamations by Mayor Skip debuted the new system in April pore 2003 and will do the same for Kelley and Richard Arenella, ISI’s board 2003 at the Xcel Energy Center in Skate Asia 2004 in August. representative from District 3. Dietl was St. Paul. an international figure skating star in the late 1950s, and later coached world and Olympic medalists and celebrities — among them, Scott Ethan Allen, NAMES IN THE NEWS Arthur Godfrey and Vera Wang — at his rink. He died last year at the age of 91. PARAMOUNT, Calif. — The Zam- boni Co. was the subject of two dif- FARMINGTON HILLS, Mich. — The ferent History Channel productions new officers of the Michigan Arena in late September. “Hands on Histo- Managers Association are: Geoff Ben- ry: Zamboni” explored the develop- netts, Suburban Ice Arenas, president; ment of the Zamboni machine, Craig O’Neil, Arctic Edge, vice president; while “Guts and Bolts: Inside the Kevin Barnes, Ferris State Ice Arena, 2nd Arena” featured Richard Zamboni vice president; Deb Grace, Novi Ice giving show host Tim Beggy a spin Arena, secretary; and Carol Burns, on the machine and demonstrating Melvindale Civic Arena, treasurer. its operation. MOBILE, Ala. — Patti Feeney, ISI man- Greg, Ernst and Carolla Dietl with ISI board aging director of member programs and SHERMAN OAKS, Calif. — Randy representative Richard Arenella on the 45th Winship has been named skating anniversary of the Fritz Dietl Rink services, and Jenise Jensen, ISI District coordinator for VSC Sports Inc. An 12 board member and State Games of active ISI member, Winship has WESTWOOD, N.J. — Friends, students America committee chair, attended the served as a judge and referee at major and fans of the late Fritz Dietl gathered 2003 National Congress of State Games ISI events and a presenter at confer- on Nov. 12 to celebrate the 45th Symposium in Mobile Oct. 2-4. NCSG ences, seminars and events. He anniversary of the Fritz Dietl Rink. The is a membership organization commit- received the “Great Skate” award in event included a reception and dedica- ted to the development of sports for 2001. Winship recently served as the tion of a new mural on the rink’s main people of all ages and abilities. For Continued on page 32...

ISI EDGE JANUARY/FEBRUARY 2004 5 Gearing Up for 2004 Synchro & Worlds Events by Lori Fairchild

Synchronized Championships Schwan’s Super Rink to Host Return to Chicago Area 24th Recreational Worlds Event ISI and The Edge Ice Arena in Bensenville, Schwan’s Super Rink in Blaine, Ill. will welcome the Synchronized Skating Minn. will serve as the host facil- Championships back to the Chicago area ity for the 24th annual ISI Recre- April 3-4, 2004. Participants will have the ational World Championships opportunity to experience the Windy City Aug. 2-7. Located on the grounds and its neighbors. And if you’ve been there of the National Sports Center, before, you know there are plenty of reasons Schwan’s is the largest ice arena to return: shopping, fine dining, entertain- of its kind in the country, and the ment, nightlife, shopping, culture, education, shopping … only one in the world with four The Edge Ice Arena is situated just five miles west of Olympic sheets of ice under one roof. O’Hare International Airport, less than 18 miles from down- Blaine is just north of the Twin Cities and an easy town Chicago and less than eight miles from the Woodfield commute to the famous Mall of America. A cool climate Shopping Center, with 300 shops and restaurants under one and plenty of scenic lakes and parks make this a perfect roof, and Oak Brook outdoor shopping mall, with 200 stores. destination for August visitors. Head into the city for a visit to Navy Pier, Michigan Avenue’s Often dubbed “the festival of ice skating,” the World “Magnificent Mile” or the renowned museums and Lincoln Championships feature most of the recreational skating Park Zoo along the beautiful lakefront. categories as well as synchronized teams. This exciting and diverse weeklong event typically attracts some 2,000 skaters from around the globe. Past participants have ranged in age from 3 to 80. Worlds also will include the annual Benefit on Ice, which raises scholarship funds for the ISIA Education Foundation. This program showcases selected skaters from the competi- tion and a recog- nized skating star. Previous featured stars have includ- ed Ilia Kulik, Sasha Cohen and The Edge Ice Arena in Bensenville, Ill. Timothy Goebel. This year’s celebri- This is the eighth year for the Synchronized Champi- ty skater has yet onships event, which includes youth, junior youth, senior to be announced. youth, teen and adult categories. Synchronized divisions are Be sure to formation, skating and compulsory formation, and compul- check the Web site sory skating, with initial, select and premier rounds. Last (www.skateisi.org) year’s event showcased 129 teams and 1,800 skaters. periodically for The entry deadline for Synchro is Feb. 1. Find the entry form updates and addi- on page 8 in this issue, or on the ISI Web site: www.skateisi.org. tional informa- tion, including a Hotels offering special ISI event rates: list of participat- ing World Cham- Country Inns & Suites Holiday Inn-Elmhurst pionships hotels. (800) 456-4000 (630) 279-1100 Entry deadline is 777 E. Grand Ave. 624 N. York Road May 1, and forms Bensenville, Ill. 60106 Elmhurst, Ill. 60126 may be down- $79 $79 loaded from the Popular Schwannie the mascot is the Pied Web site. Piper of Schwan’s Super Rink.

6 ISI EDGE JANUARY/FEBRUARY 2004 Does Your Arena Need an Automatic External Defibrillator? by Tom Morton

ou may ask: “Have a what? How because of a blunt chest trauma from a stick, a body check or by hitting the do you spell it? How do you pro- hockey puck, the automatic external boards all can result in a blunt chest Ynounce it? What is it? Why do I defibrillator (AED) can be a lifesaver.” trauma. A puck hitting a spectator, a need one?” Portable defibrillators are being spectator fight or a player fight could These are all good questions. Many widely used. They ice arena managers may not be familiar weigh between 4 with these life saving devices. and 7 pounds and My friend Dr. Alan B. Ashare, chair- cost between $2,500 “When a player’s heart stops man of the USA Hockey Safety and Pro- and $4,500. Amer- because of a blunt chest trauma from a hockey tective Equipment Committee, recently ican Airlines has wrote to me, “I think that we ought to them on all their puck, the automatic external defibrillator start thinking about putting these life flights. A lay per- saving devices in hockey rinks.” son, particularly A defibrillator is simply a device to one who has had (AED) can be a lifesaver.” be used when a person has suffered a CPR training, can — Dr. Alan B. Ashare, cardiac arrest and who might otherwise be taught to use Chairman of the USA Hockey Safety and Protective Equipment Committee die if not given prompt emergency an AED in five or treatment. In short, the defibrillator is six hours. used to shock a person back to life. It has been estimated that about cause trauma resulting in a heart attack. And why do you need one in your 225,000 Americans suffer cardiac arrest Use of a defibrillator by persons ice rink? Dr. Ashare explains, “In the each year. It could happen in your ice other than emergency medical techni- situation where a player’s heart stops arena. Being hit by a puck, a hockey cians is advocated by the American Continued on page 37...

ISI EDGE JANUARY/FEBRUARY 2004 7 Send entry and fee to: SYNCHRONIZED Event information available Ice Skating Institute TEAM CHAMPIONSHIPS at www.skateisi.org 17120 N. Dallas Pkwy., Ste. 140 Team Entry Form Dallas, TX 75248 All information for team events Phone: 972-735-8800 • FAX 972-735-8815 (on this form) will be mailed to the rink indicated below. (Including Family Spotlight.) Event Location Event Dates Test Deadline Entry Deadline I Synchronized Skating Championships Bensenville, IL April 3-4, 2004 Feb. 1, 2004 Please Print

Name of Group Instructor/Coach

Rink Representing Coach’s Home Telephone

Address Rink Telephone

City, State, Zip ISI Registration # We wish to enter: (IMPORTANT Use one team entry form per team, per event. Please send team photo with entry.) I Synchronized Formation Compulsories Age Category: (select one) I Synchronized Formation Team I Junior Youth Team I Teen Team (majority 13-19) I Synchronized Skating Compulsories (majority 7 & under) I Adult Team (majority 20 & up) I Synchronized Skating Team I Youth Team I Synchronized Dance (majority 8-10) I Senior Youth Team (majority 11-12) Name Age as of ISI # Name Age as of ISI # July 1, 2003 July 1, 2003 1 17 2 18 3 19 4 20 5 21 6 22 7 23 8 24 9 Crossover Skaters Team # 10 1 11 2 12 3 13 4 14 5 15 6 16 7

ENTRY DEADLINE: There will be no refunds.Memberships must be current Entry Fees: through event. Expired Membership renewals must accompany this entry application. All Team Entries $20.00 per member and $45 Team fee. Upon entering this competition, we hereby agree that any photographs or video tapes taken of our team by ISI or authorized party, may be used exclusively for any purpose I ISIA Education Foundation Donation enclosed $5.00 by the ISI or any other use authorized by ISI. Total Enclosed: $ ______Make check payable to ISI I declare that the information above is true and that all skaters have current individual membership with ISI, and I have notified all team members that they skate at their own OFFICE USE ONLY risk, and hereby release ISI, the host facilities, and their personnel from all liability. Date Rec’d. ______Check # ______Amount ______Coach’s Signature Date

J American Express J Visa J MasterCard J Discover

______Card # Exp. Date Cardholder (please print) ______Authorized Signature Telephone Number (must be included)

8 ISI EDGE JANUARY/FEBRUARY 2004 Facilities of Distinction Canlan Ice Sports is North America's leader in the development and operation of multi purpose ice rink facilities.

Canlan Ice Sports Management Services Division offers industry expertise every step of the way. Design & Planning If you're building a new facility or upgrading an existing one, Canlan Ice Sports can share its unparalleled industry knowledge to ensure the success of your facility. Contract Management Services Professional facility management is the key to the success of any ice rink facility. Canlan Ice Sports puts the knowledge gained through the successful operation of 20 ice rink facilities across North America to work for you. Business Analysis & Reporting Canlan Ice Sports specializes in comprehensive business analysis to provide knowledge and guidance for your development plans or existing operations; - Market Feasibility - Financial Analysis - Facility Viability - Business Plan Development - Operational Analysis

Canlan Ice Sports Corp. Management Services Division For More Information on these and other services contact; 6501 Sprott Street Burnaby, BC V5B 3B8 Ph: (604) 736 9152 Email: [email protected] www.canlanicesports.com www.icesports.com Message Bombardment Shapes Behavior Remind coaches and spectators to “Honor the Game” for a more positive youth sports culture by Tina Syer

fter presenting a Positive Coach- arena. Many organizations have a mis- gets upset over a call ing Alliance (PCA) workshop to sion statement, but no one ever sees it. and wants to open Aa group of youth coaches, I head- So dig out your mission statement, or her mouth to yell at ed out to watch a collegiate field hock- create one (see the “Leaders” section on the judge/referee, ey game. Early in the game, one of the the PCA Web site for help), and distrib- she thinks twice as parents on the sidelines decided that ute it widely. Include it in materials sent she looks down at the officiating was not up to par and home to coaches, parents and skaters. the sticker she is began to loudly berate the officials. Post it on the entry doors of the arena, wearing that reads With the words from the recent work- on locker-room walls, next to the snack “Honor the Game” shop ringing in my ears, I felt I had to area and on the walls near spectator seat- and sees a banner Tina Syer do something. ing. If you have a Web site, the mission hanging across the Looking down at my shirt, I saw a statement should be front and center. arena with the same message. “We Honor the Game Here!” sticker Stickers, buttons and handouts Of course, with as much message that I had applied an hour earlier. I that echo messages from your mission bombardment as you can muster, there walked up to the father, peeled the statement should be distributed in the will still be ugly occurrences now and sticker off my shirt, and asked him if stands. PCA’s Web site offers “Honor then that you, as leaders, need to he’d be willing to wear it. He replied, the Game” buttons and stickers. Ban- address. When you see a parent yelling “If I wear this, does it mean I have to ners can also be created to hang on at a referee, it’s a lot easier to summon shut up?” Then he laughed, applied the arena walls. All of these written forms the moral courage to approach that sticker and managed to stay quiet the of message bombardment give you a parent knowing you have built a solid rest of the game. What impressive good initial base. foundation of honoring the game from power this little sticker had! Another crucial part of message the start. This parent cannot possibly Leaders in youth sports carry bombardment includes the creation of tell you that he did not know what sort tremendous power to shape the envi- a “Parent Pledge” and a “Coach Expec- of conduct is expected in the arena. It’s ronments in which athletes participate. tations” sheet. These two documents posted everywhere! The same holds You (ice skating and hockey leaders) give you the opportunity to share with true when you must have a tough dis- can use message bombardment to pro- parents and coaches exactly what you cussion with a coach. When talking duce a total clarity of cultural norms in expect from them. These documents with a coach about changing his or her your arenas. This bombardment should should be a list of what you do want to conduct with athletes or referees, it take multiple forms. see from your coaches and parents, really helps to have an Expectations rather than a list of “don’ts.” Sheet (which the coach has already Use every chance you have to ver- read and signed) for reference. bally reinforce your desired culture. Expecting parents, coaches and Leaders in youth sports carry Before competitions and games, athletes to know what type of culture take the microphone and remind you want to create in your arena with- tremendous power to shape spectators: “In this arena we Honor out communicating it to them is not the Game. That means cheering on fair. We all come to the arena from dif- the environments in good performance and respecting ferent backgrounds in which cultural the judges/referees. Please take a norms vary widely. The use of message which athletes participate. moment to become familiar with bombardment gets everyone on the the environment we reinforce here same page and shapes behavior, so ath- by reading the posted mission state- letes in your arena can have the best Make sure your organization has a ment. We need and appreciate your help possible experience, which will keep clear mission statement that is written in maintaining this healthy environ- them coming back year after year. down and articulated to your coaches, ment for our athletes.” athletes, judges, referees, parents and How does all of this message bom- Tina Syer is the director of Partner Pro- fans. This mission statement describes bardment help you? First of all, it works grams for Positive Coaching Alliance the type of culture you expect in your as preventive medicine. When a parent (www.positivecoach.org), an ISI partner.

10 ISI EDGE JANUARY/FEBRUARY 2004 ‘Respect the Game’ Campaign Launched FARMINGTON HILLS, Mich. — team, situation or game is bigger than Suburban Sports Group (SSG), with the game of hockey itself. the participation of the Michigan Opponents should be respect- Arena Managers Association, has ed; after all, if there is no opponent, developed the “Respect the Game” there is no game. The same goes for campaign, designed as a public ser- officials who uphold and enforce vice program to increase the aware- the rules of the game. Likewise, the ness and importance of respect in facilities should be respected; with- amateur hockey. out the ice, there is no game. To many who watch it, and espe- Respect is not a one-way street. It cially to those who play it, it is the must travel in all directions. Put all greatest game there is — a unique of these pieces together and the combination of speed and skill, cumulative product is respect for strength and smarts, passion and the game as a whole. power, guts and grace. But at times, it “Respect the Game” posters can get ugly in a hurry, with words and/or dasher ads have been devel- like “anger,” “revenge, “violent” and oped and distributed to participat- “hostile” more accurately describing ing facilities in Michigan. the action, both on the ice and off. Interested ice arenas can purchase “Respect the Game” is based on “Respect the Game” posters and at (972) 735-8800 or place your order the belief that any actions or words dasher board decals to display in online at www.skateisi.org. Dasher directed at any player, coach, referee their facility. board decals may be ordered for $95 or parent by any of those parties actu- ISI is making “Respect the (or $140 for adhesive-backed) from ally reach much deeper than just the Game” posters available for the cost Ed Miles at AMIGrafx, (888) 331-5827 intended recipient. No one person, of shipping only. To order, call Gary or www.amigrafx.com.

ISI EDGE JANUARY/FEBRUARY 2004 11 Attention: Coaches The new ISI test and competition rule revisions COACHES’ became effective Jan. 1. Please check the ISI Web site by Barb Yackel for details: www.skateisi.org. ISI National Events Coordinator CORNER & Skating Program Director ow, it’s 2004! Happy New One of my New Year’s resolutions is far and few between, so please make Year to everyone. to make sure all instructors and directors it a point to help the process flow W are well informed and that we all have smoothly. If the endorsement request The 2004 Winter Classic is not far off “organization plus.” Included in each is correct, you will receive your num- and I hope you are all set to collect your “Coaches’ Corner” for 2004 will be an ber sooner. skaters and music and head to Nashville “Important Dates” calendar to help Make and post a checklist with for an exciting competition and a boot- coaches stay on top of the game. these items: scootin’ good time. The event schedule The first item on the agenda for new • Are all signatures on the form? will be mailed the week of Jan. 12. information is the ISI district high-level • Is the competition director gold- As we synchronize our plans for testing program. As you may know, each certified? 2004, mark Feb. 1 on your calendar as district as been assigned a test chair — • Are the competition entry forms the deadline for all entry forms for the with the exception of Districts 2, 3 and 4 and information attached? Synchronized Skating Championships. — to administer Level 8-9 tests. When • Have you checked the ISI Web The event will be April 3-4 in necessary, some districts will also provide site for rule updates? Bensenville, Ill. The Edge Ice Arena is Level 7 testing. A list of district test chairs • Have you allowed enough time planning an outstanding event just is provided below. Districts 2, 3 and 4 will so you will not be charged a outside the Windy City. I look forward follow the video testing guidelines, which double fee? to seeing both new and familiar faces can be reviewed on the ISI Web site at at this year’s event. www.skateisi.org. Please note that if you So now that you have a wealth of are in a district with a test chair, you must information to start the New Year, it’s arrange testing through that person. READY, Coaches!!! Complete and correct ISI compe- SET, Important Dates tition endorsement applications are COACH!

Jan. 1 New Test & Rule Revisions Start District Test Chairs District 1 ...... Katy Hayden ...... [email protected] Jan. 1 District 5 ...... Larry LaBorde ...... [email protected] Instructor 2003 Rewards Cards Due District 6 ...... Janis Rychlinski ...... (734) 721-6064 Jan. 12 2004 Winter Classic Event District 7 ...... Vicki Korn ...... [email protected] Schedule Mailed Margy Bennette ...... [email protected] District 8 ...... Vicki Tassone ...... [email protected] Feb.1 Synchronized Championships Deadline District 9 ...... Lynn Roseberry...... [email protected] District 10 ...... Jean Albrightson ...... [email protected] Feb. 13-15 2004 Winter Classic, Nashville, Tenn. District 11 ...... Barb Yackel ...... [email protected]

April 3-4 District 12 ...... Jenise Jensen ...... [email protected] 2004 Synchronized Championships, District 13 ...... Janice Forbes ...... [email protected] Bensenville, Ill. District 14 ...... Candy Goodson ...... [email protected] April 15 2004 ISI/PSA Conference Deadline District 15 ...... Dianne DeLeeuw...... [email protected] (San Diego) District 16 ...... Cindy Solberg ...... [email protected]

May 1 District 17 ...... Raul Gomes ...... [email protected] 2004 World Championships Deadline Randy Winship ...... [email protected] (Blaine, Minn.) District 18 ...... Julia Tortorella Smith ...... [email protected]

12 ISI EDGE JANUARY/FEBRUARY 2004 RISKY BUSINESS? Not if you’re with the right partner.

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ISI EDGE JANUARY/FEBRUARY 2004 13 CALENDAR ISI-endorsed competitions, shows/exhibitions (Due to printing deadlines, events endorsed by ISI after Nov. 12, 2003 are not listed.)

6-8 Niles, Ill. 28-29 San Diego 3 Delmont, Pa. JANUARY 2004 Niles Park District San Diego Ice Arena Center Ice Arena COMPETITIONS Iceland Sweetheart Open California State Games Golden Blades Championship of 3 Marlboro, Mass. Pittsburgh New England Sports MARCH 2004 17 Fremont, Calif. Center COMPETITIONS Iceoplex Fremont 5th Annual ISI Winter 10th Annual Open Competition Showdown 6-7 Highland Park, Ill. 23-24 Fairview Heights, Ill. 8-11 Mamaroneck, N.Y. Centennial Ice Arena US Ice Sports Complex Riverdale Skating Center 13-15 Nashville, Tenn. The Lucky Stars Open Spring Fling ISI Lake Placid Team Centennial SportsplexISI 6-7 Wasilla, Alaska 25 Franklin Park, Ill. Competition 2004 Winter Classic Brett Memorial Ice Arena Park District of 9-11 Northbrook, Ill. 13-15 Oxford, Ohio Iditarod Days Skatefest Franklin Park Northbrook Sports Goggin Ice Arena 6-7 Peoria, Ill. Kickline Synchronized Center 17th Annual ISI Miami Owens Center Team Skating Competition Northbrook Winter Open 2004 ISI Spring Thaw Open Team Competition 13-16 Anaheim, Calif. 7 College Park, Md. 11 Plymouth, Minn. Disney ICEDisney ICE Herbert Wells Ice Rink AY Plymouth Ice Center 7th Annual ISI Open Spring Inter-Rink M 2004 Chilly Challenge Competition Competition COMPETITIONS 16-18 St Peters, Mo. 13-15 Blaine, Minn. 12-14 Park Ridge, Ill. St Peters Rec Plex Schwan’s Super Rink Oakton Ice Arena 1-2 Fairfax, Va. Ninth Annual Missouri 2004 Frosty Blades 17th Annual Ice Breaker Fairfax Ice Arena State Invitational Competition Classic Fairfax Ice Arena Annual 17-18 San Diego 13-15 Eugene, Ore. 26-28 Knoxville, Tenn. ISI Spring Competition Ray & Joan Kroc Lane Events Center - ICE Ice Chalet 14-16 Riverside, Calif. Community Center Love To Skate 35th Annual Mississippi Ice Town 2nd Annual ISI Open 21-22 Bensenville, Ill. Valley District Competition 3rd Annual ISI Open Competition The Edge Ice Arena 26-28 Ellenton, Fla. 23-25 Homewood, Ill. 4th Annual Mardi Gras JP Igloo Homewood Flossmoor Competition JP Igloo Championship JUNE 2004 Ice Arena 22 York, Pa. 2004 Competition COMPETITIONS ISI Open Team White Rose FSC Competition 2004 Pennsylvania Skating 3-6 N. Palm Beach, Fla. 23-25 Melvindale, Mich. Championships PRIL A 2004 Major League Figure Melvindale Civic Arena 26-29 Southgate, Mich. COMPETITIONS Skating Melvindale ISI Southgate Civic Center 2004 MLFS National Competition The Great Southgate Invitational Championships 24 Greensburg. Pa. ISI Skate 4-6 New York Kirk S. Nevin Arena 27-28 Oak Lawn, Ill. Sky Rink @ Chelsea Piers Polar Skate 2004 Oak Lawn Park District 18th Annual Sky Rink Ice Arena Team Competition Marita Adams “Reach for 19-20 Chicago FEBRUARY 2004 the Stars” McFetridge Sports Center 28-29 Orlando, Fla. COMPETITIONS 3-4 Bensenville, Ill. 15th Annual ISI RDV Sportsplex Ice Den The Edge Ice Arena School’s Out Figure Spring Classic ISI 2004 Synchronized 6-8 Ft. Myers, Fla. Skating Competition ISI Competition Skating Championships Ft. Myers Skatium City of Palms Invitational

For additional calendar information, check ISI’s Web site at www.skateisi.org

14 ISI EDGE JANUARY/FEBRUARY 2004 CALENDAR

14-16 Niles, Ill. JULY 2004 MARCH 2004 APRIL 2004 Niles Park District COMPETITIONS SHOWS/EXHIBITIONS SHOWS/EXHIBITIONS Iceland “Mighty Blades” Ice Show 15-17 Honolulu 3/1- Des Moines, Iowa 2-3 Carol Stream, Ill. 21-23 Franklin Park, Ill. Ice Palace 2004 5/31 Capitol Gateway East Carol Stream Ice Rink Park District of Hawaiian Open Ice Pavilion Fantasies on Ice Franklin Park Des Moines Buccaneers 3-4 Dundee, Ill. Spring Ice Show 2004 Home Game Exhibitions Polar Dome Ice Arena AUGUST 2004 4-6 New Ulm, Minn. Silver Celebration Glitz COMPETITIONS New Ulm FSC & Glamour “Once Upon A Princess” 17 Brentwood, Mo. 12-14 Jefferson City, Mo. Brentwood Ice Arena Washington Park Meet Me In Ice Arena St Louis-2004 “Vacation … The Great 18 Highland Park, Ill. Escape” Centennial Ice Arena 27-29 San Diego 13 Luverne, Minn. Spring Exhibition Manchester Grand Hyatt 45th Annual Ice Industry 2-7 Blaine, Minn. Blue Mound Ice Arena 23-25 Chicago International Schwan’s Super Rink Annual Ice Show McFetridge Sports Center Conference & ISI 2004 World 13 White Plains, N.Y. “City Lights” Recreational Team Ebersole Ice Rink 23-25 Mount Clemens, Mich. Trade Show Championships Exhibition Night Mount Clemens 18-20 Apple Valley, Minn. Ice Arena 14-15 Gurnee, Ill. Apple Valley “Hooray For Hollywood” JUNE 2004 Rink Side Sports Sports Arena 23-24 Taylor, Mich. SHOWS/EXHIBITIONS Summer Chiller Ice Follies Taylor Sportsplex 25-27 Trenton, Mich. “And The Winner Is” 4-5 Orland Park, Ill. Kennedy Recreation 29-5/2 Pineville, N.C. Arctic Ice Arena SEPTEMBER 2004 Center Pineville Ice House Viva Ice Vegas COMPETITIONS Trenton “Jamboree on “Broadway Bound” 13-14 Bensenville, Ill. Ice” Ice Show The Edge Ice Arena 17-19 Breckenridge, Colo. 26 Zion, Ill. 6th Annual Ice Show Stephen C. West Zion Ice Arena MAY 2004 Ice Arena “Hooray For Hollywood” SHOWS/EXHIBITIONS 26-28 Livonia, Mich. JULY 2004 Livonia Eddie Edgar 7 Wasilla, Alaska SHOWS/EXHIBITIONS ANUARY “From Here To Eternity” J 2004 Brett Memorial Ice Arena 27-28 White Plains, N.Y. SHOWS/EXHIBITIONS Spring Ice Show - 18 Oak Lawn, Ill. Ebersole Ice Rink “Irish Spring” Oak Lawn Park District End of Year 2-29 Des Moines, Iowa 12-16 Glenview, Ill. Ice Arena 28 Meadville, Pa. Capitol Gateway East Glenview Ice Center Holly Day on Ice George S. DeArment Ice Pavilion 31st Glenview Ice Show Ice Arena Des Moines Buccaneers 14-16 Naperville, Ill. Learn To Skate Home Game Exhibitions All Seasons Ice Rinks Boot Skater N Boogie 25 N. Miami Beach, Fla. All Seasons’ 32nd Miami Ice Arena Annual Spring Ice Show Annual Ice Show

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ISI EDGE JANUARY/FEBRUARY 2004 15 Hosts Operations School at Oglebay by Lori Fairchild

hirty ice industry professionals the three disciplines — operations, Management. “Individuals who com- attended the iAIM Certificate programming and management — plete the extensive process to become Tof Arena Operations school required to apply for the Certified a CAE make up the top 10 percent of Oct. 12-17 at Oglebay Resort and Arena Executive designation. Those our industry in terms of their knowl- Conference Center in Wheeling, now ready to go on to the final stages edge and leadership. This is an excit- W.Va. Six of those participants have of earning the prestigious “CAE” ing time for the ice arena industry, now completed the course work in behind their names are: especially with regard to the educa- tional opportunities.” • Bert Blanchette, VSC Sports, Among the topics covered in the Sherman Oaks, Calif. operations component of the com- CAM Courses • Jean Brasser, Genoveva prehensive CAE program are: refriger- Chavez Community Center, ation; building maintenance and Available Online Santa Fe, N.M. safety; heating, ventilation and air • Nathaniel Goudy, Wheeling conditioning; ice making and main- ISI is pleased to announce that 20 of the Park Commission, Wheeling, tenance; equipment operations and 30 hours required to earn an iAIM W. Va. maintenance; the role of the arena Certificate of Arena Management (CAM) • John Hargleroad, Oglebay operator; ice resurfacer driver train- Park, Wheeling, W. Va. ing; emergency preparedness; energy can now be accessed online. “The iAIM • Michelle Millikan-Wilkin, management; use of computers in online distance learning program is Oxnard Ice Skating Center, facility management; and ice, dasher today’s practical approach to education Oxnard, Calif. board and glass maintenance. in a fast-paced environment,” says Dr. • Missy Morarity, Washington Park “This has been a wonderful oppor- Jack Vivian, director of the iAIM program. Ice Arena, Jefferson City, Mo. tunity for me. It has opened doors for me professionally,” Michelle Millikan- iAIM online offers self-paced learn- “This was a very professional Wilkin said of the iAIM school. “I grew ing with six months’ access to course group of participants whose network- up in an arena and had always felt that materials; the convenience of accessing ing and sharing of information was I had a good grasp of the workings of a course materials from home or office 24 excellent,” says Dr. Jack Vivian, direc- facility. These courses have enlight- hours a day, seven days a week; and cost tor of the Ice Arena Institute of ened me that this is just the tip of the effectiveness, with no travel or lost work time for the 20 hours of course work. The first offering of the remaining 10 hours of CAM requirements will be presented in conjunction with the 2004 ISI/PSA Conference & Trade Show in San Diego, May 27-29. Six of the required courses will be offered on Wednesday, May 26 in pre-conference sessions, and three courses will be offered during the conference. Certificate of Arena Programming (CAP) and Certificate of Arena Operations (CAO) courses will be available online in the near future. For more information or to register for CAM courses online, go to www.skateisi.org and click on iAIM.

Dianne Powell Graduates of the iAIM Certificate of Arena Operations course in Wheeling, W. Va.

16 ISI EDGE JANUARY/FEBRUARY 2004 iceberg. More than ever, I’m motivated Another participant, who is a iAIM Sponsors to take my career in the ice arena relative newcomer to the industry, industry to the next level.” commented: “I came in this week The Ice Skating Institute and the Ice Jean Brasser added: “For me, with little knowledge and felt a lit- Arena Institute of Management grateful- operations was the most important tle intimidated, not knowing what to expect in this training. ly acknowledge the following iAIM The instructors were sponsors for their contributions to the extremely courteous, continuing education of professionals “This has been a patient and very knowl- in the ice arena industry: wonderful edgeable on all subjects. Today I feel like I’ve been Athletica for me. It has opened working in the ice indus- opportunity try for 10 years. BladeMaster/NESSI Instructors for the Cimco/Lewis doors for me professionally. I’m school included: Todd Concepts & Design Bradley, Concepts & motivated to take my career in the ice Designs; Jason Eastin, Facility Management Corp. skating arena industry to the next level.” Taylor Sportsplex; Jerry K&K Insurance Krewer, Twin Rinks Ice Rice Specialty Risk Pavilion; Dave Loverock, — Michelle Millikan-Wilkin Jet Ice; Art Sutherland, VSC Sports Inc. Accent Refrigeration Sys- Zamboni Co. tems; Al Tyldesley, Public school of all. I learned a wealth of Safety Services; and Vivian, JRV To learn more about information with regard to ice main- Management. these outstanding companies, tenance, refrigeration — which was For more information on the iAIM go to www.skateisi.com/ the best course of all — and the role and CAE programs, go to www.skateisi.org HTML/ed_prog/iAIM/iAIM.cfm of the arena operator.” or call ISI at (972) 735-8800. and click on their respective links.

ISI EDGE JANUARY/FEBRUARY 2004 17 ISI PROFILE Murray Sandler: ISI Icon

By Lori Fairchild

il and water. Nancy Kerrigan in the German Air Force. The funny and Tonya Harding. Murray thing was, I was supposed to be a Ger- OSandler and retirement. They man Nazi and Murray was a Jew, so we just don’t mix. had many things to talk about,” says It’s difficult to imagine the ice Unger, laughing at the memory of that skating industry and ISI without Mur- first meeting. “But it always ended up ray Sandler. Fortunately, the dapper that we understood each other. And dresser with the Cuban cigar and dry our get-togethers were never boring.” sense of humor isn’t taking retirement Born in Boston in 1923, Sandler too seriously. recalls an early love of ice skating. He Prior to selling his Boston-based- served in the U.S. Army under Gen. business, Murray Sandler Skate & Rink George S. Patton from 1943 to 1946, Supply, and retiring from the ISI board then returned to Boston University and of directors in 2002, Sandler amassed worked in a men’s clothing store. He more than 30 years of service on the and his wife, Lois, were married in board, including eight years as presi- 1957, around the time her family was dent. He was the first supplier elected starting a sporting goods distribution to the position, and the first individual company. He signed on, and then, in to serve four terms. And he’s one of 1977, decided to strike out on his own. only a handful of ISI Lifetime Achieve- From the beginning, service was ment Award honorees. Murray Sandler the hallmark of Murray Sandler Skate & The ice skating world is a small, Rink Supply. Besides delivering top intimate culture in which the love of inclusion. “We have always had an quality, on time, with a smile, Sandler the sport and the bonds of friendship unwritten motto: It is our aim to pro- also became known for the brands he don’t fade, and outstanding contribu- mote inclusion to the sport, rather than developed, including the still-popular tions are not forgotten. exclusion,” he says. “We include every- Celebrity skate series. The company “Murray’s contributions to ISI and body — not just champions. Other eventually expanded to serve the inter- the ice skating industry would be diffi- organizations take large numbers and national market and grew to $4.2 mil- cult to enumerate, there are so many,” filter them down to one — a champi- lion in sales before Sandler retired. The says Michael Booker, also a former ISI on. We start with large numbers and new owner has retained the Murray board president. “He has contributed keep increasing them because we Sandler name, which has become a his time, effort and money to the fur- include everybody. We’re still honoring gold standard in the business. therance and building of the Institute, that motto, and we’re including even The reluctant retiree still keeps a and it has all been few office hours voluntary.” each day. He has reg- Sandler chaired “Murray’s contributions to the ice skating industry ular contact with his the Conference & former staff and the Trade Show com- and to ISI would be difficult to enumerate, there are so new owner, and he mittee and was continues to volun- involved in site many. He has contributed his time, effort and teer with ISI. He’s on selection for the a planning commit- annual event for to the furtherance and building of the Institute.” tee for a rehabilita- years. It was a per- money tion hospital and fect fit, he says: “I — Michael Booker, former ISI board president recently offered con- love to travel, and I sulting services to have the reputation for being a tough more because we’re branching out all SCORE (Service Corps of Retired Execu- negotiator.” the time, like the new hockey program tives). He plans to continue traveling. During Sandler’s tenure as presi- and the iAIM program.” And he spends more time with Lois, his dent, from 1985 to 1993, the ISIA He credits another ISI pioneer, wife of 46 years, who also has a long Education Foundation was estab- Robert Unger, owner of the Ice Chalet record of service with ISI. lished, the judges’ certification pro- in Knoxville, Tenn., with the “inclu- And that’s Sandler’s greatest retire- gram was introduced and the seeds sion, not exclusion” philosophy. The ment reward — more time with Lois. A were planted for what would grow two met at an ISI function in 1964 and few years ago, he told a business publi- into the iAIM program. struck up an animated conversation cation reporter: “I can’t call my business Sandler is also proud of the value when they discovered they had served work. I call it a love affair. Although my ISI has brought to the ice skating indus- on opposing sides during World War II. true love beings at 5:30 p.m. when I go try, particularly its commitment to “I had been a fighter pilot and teacher home to my wife, Lois.”

18 ISI EDGE JANUARY/FEBRUARY 2004 Facility Management Corporation Specializing in Ice Rink Management

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Feasibility & Design ~ Vending & Food Services ~ Marketing & Programming ~ Consulting & Planning SURYA BONALY VISITS 6 FMC ARENAS FOR CHARITY Surya Bonaly, 5-time European Figure Skating Surya also helped teach the Bay State Blades ‘Tiny Champion, known throughout the world for her back Blades’ and ‘Learn-to-Skate’ classes that were taking flips took a break from her tour to participate in a place during the fundraiser at several of the rinks. Dur- fundraiser for the Massachusetts Chapter of “A Salute ing the autographs sessions, Surya made sure that Corporation FacilityManagement to Reading is Fundamental” everyone who waited so (RIF) program. For the past patiently in line for a photo five years, Bonaly has helped with the skater did not go raise money for the program. home disappointed. Skaters of all ages had the The fundraiser was dedi- opportunity to skate with cated in memory of Ron Bonaly during on-ice demon- Burton, who along with strations, and meet the skat- State Chairman Joanne ing sensation during off-ice Byron, helped get the RIF autograph and photo ses- program off the ground in sions. Massachusetts more than Facility Management Corpo- 14 years ago and continued ration, a longtime supporter of to be a driving force behind RIF, sponsored the fundraiser its success. The RIF pro- at six local ice skating arenas including Natick, Franklin, gram to date has donated thousands of dollars to lo- Marlboro, Chelmsford, Plymouth, and Worcester which cal schools to assist them in buying books. Facility ManagementFacility Corporation took place September 28th and October 3rd-5th . FMC recently presented Joanne Byron with a Surya worked with high-level freestyle skaters on check for $1,000 from the fundraiser. All proceeds jump and spin techniques as well as basic skating skills will support the local Massachusetts Chapter of “A with first-time skaters that came to meet one of the Salute to Reading is Fundamental” sponsored by skating stars of the Champions on Ice Tour. New Age Role Models and Friends.

Feasibility & Design ~ Vending & Food Services ~ Marketing & Programming ~ Consulting & Planning COVER STORY A Gift to McCall, Idaho Manchester Ice & Event Centre is a dream come true for this tiny town, and a fitting memorial to a beloved son

by Lori Fairchild with Mike Prior

ich Sabala was an outstanding Richard J. Sabala Foundation as a trib- completed in 1996 and donated to a young athlete from Utah who ute to the youngest of their four sons, local school. Rloved summer vacations with with the goal of raising money for At that time, the only ice skating his family in scenic McCall, Idaho. Sit- new sports and recreation facilities in venues in McCall were Payette Lake uated 5600 feet above sea level, McCall McCall. The foundation’s first project and an outdoor boat lot that was flood- is home to a natural glacial lake and was a golf tournament, with proceeds ed each winter and managed by volun- surrounded by picturesque forested funding the Rich Sabala Athletic teers. “We had ice maybe two months mountains. As far as Rich was con- Complex, an all-weather track and out of the year,” recalls skating coach cerned, the only thing his favorite sporting field Leesa Large. vacation destination lacked was quali- After the athletic complex was ty recreational and sporting facilities. completed, a local skating group Rich died suddenly in 1993 from approached the Sabalas with a pro- injuries suffered in an auto acci- posal to take on another project: an dent. He was only 17, but it indoor ice arena that would provide was his vision and untime- a dependable, protected surface ly death that led to the cre- year-round. It was a huge under- ation of the Manchester taking — to the tune of $6.2 Ice & Event Centre in million — but Rich had McCall, which opened loved to play hockey, last summer. and his par- Rich’s parents, Ron and Diana Sabala, estab-

Tom Stewart Photography Stewart Tom lished the ents and the foundation were up for notes Mike Prior, who moved from benches, separated from the outside the challenge. Michigan to manage the arena. glass with a 4-inch gap. “With this fea- Fundraising started, then stalled. The expanse of clear glass is an ture,” Prior explains, “you can be seat- Enter San Diego developer Doug Man- unusual feature for an ice rink, but it’s ed anywhere in the bleachers and look chester, a close family friend of the not the only distinctive architectural ele- out over the lake.” Sabalas. When Manchester purchased ment. Huge pine logs — 3 feet in diame- the new facility’s naming rights for a ter — outline one corner of the expan- Taking care of business cool half-million, the tone was set for sive building, which envelops an entire A $6.2 million ice arena in a community what ultimately would result in a downtown block. with a permanent population of only hugely successful campaign. Contribu- The arena’s exteri- 2300 is almost tions poured in from individuals, busi- or is a pleasant surprise, unheard of. Some nesses, a state economic development but the interior is a might see it as an grant, corporate foundations and skater’s paradise. The “The timber industry economic impossi- numerous community activities. Man- NHL regulation ice rink bility. On the con- chester even added another $125,000 is complemented by has taken a hard hit trary, say its leaders. to his own contribution. grandstand seating for “McCall is a 650, plus four locker in this area, but resort town that rooms, a gourmet café relies heavily on The perfect spot and an equipment tourism,” says Prior. The foundation didn’t have to search rental center. Manchester Ice “The timber indus- hard for the ideal arena location. A Commercial Re- has been an try has taken a hard prime spot in the center of town, occu- frigeration of Edmon- hit in this area, but pied by a vacant supermarket site, was ton, Alberta, designed Manchester Ice has begging for a new owner. The old gro- the ice surface and economic boost been an economic cery store was demolished to make way refrigeration system boost for McCall, for the Manchester Ice & Event Centre. with energy efficiency for McCall.” with ice shows, A local firm, Network Architects, was in mind, taking into hockey tourna- chosen to design the building, while account the special — Mike Prior, arena manager ments and special Boise contractor Scott Hedrick won the seasonal needs created events, which help construction bid. by the north wall of support restaurants, The new building was designed windows. “Their sys- motels and the with a wall of windows on its north tem has performed better than local economy in general.” side, overlooking the lake and expected, and our electricity costs Sabala says the arena has “revital- McCall’s quaint main street. “Figure have been lower than we budgeted,” ized downtown McCall 100 percent. skaters love the atmosphere of look- Prior says. Highway 55, which runs through ing out over a lake and mountains Becker Arena Products of Minnesota McCall, recently was declared a while skating in a beautiful facility installed the dasher boards, glass and National Scenic Byway, and we’ve where the weather now has no netting. Their challenge was to protect done it a great service by putting up effect on their skating the wall of glass (and keep pucks out of such a beautiful facility. It literally schedules,” the lake), while preserving the view. They stops traffic. During our grand open- accomplished this by netting the top por- ing, someone from the Boston Bruins tion of the glass with arena netting was here and told my wife and me that and installing Plexiglas he thought this was the most beautiful behind the ice rink he’d ever seen, and he’s been in hundreds of rinks. Les Jackson, who is vice president of hockey Continued on page 22... COVER STORY Continued from page 21 operations for the Dallas Stars, was also Idaho Steelheads training camp held in here, and he said the same thing.” October, the arena relies on volunteer Manchester Ice must keep its fees help from the local figure skating group at a reasonable level for local residents and hockey association. The Steelheads who use the facility regularly, while still skated in McCall for five days, includ- generating sufficient revenue to pay its ing practices and an inter-squad game, bills. With no governmental support, and drew a packed house for an exhi- revenue sources are limited to skating bition game with the Texas Wildcatters. and program fees. “The cost to rent the ice here is lower than most rinks in the Keeping a full house country, at $150 an hour,” says Prior. Considering its small local base, Man- “That’s hard to beat.” chester Ice must attract visitors as well Sabala says the nonprofit rink is as locals. Monthly hockey tournaments debt-free, including all building costs, have helped achieve this goal, welcom- and has been breaking even since its ing players who enjoy not only the July 2, 2003 opening. A small operating Manchester facility but also McCall’s reserve has been set aside for unfore- water recreation in the warm months seen needs. and skiing during the winter. Tom Stewart Photography Hockey 101 classes began in July, Figure skating student Kaitlyn Ellis with coach A day in the life with enthusiastic response to the new Lynda J. Downey-Naumann Running a tight ship requires keeping game in town. The local programs are costs down with a small staff, without now under way, with about 40 youth A state-of-the-art sound system sacrificing quality. “With two full-time and 15 adult players. adds to the figure skating experience in and eight part-time employees, we The hockey organization has the new arena. Prior says the McCall have some long days, but our goal is been fundraising and securing spon- Figure Skating Club hopes to host com- cost control with customer satisfac- sorships to help fund the growing petitions and testing in the near future. tion,” says Prior. “Days here start at 6 sport. McCall businesses have demon- “Our coaches have gotten absolutely in the morning and end between 9 and strated their support with monetary wonderful feedback since we opened,” 10:30 at night, seven days a week.” and raffle donations. Large reports. “We have a large adult skat- The doors open bright and early Hockey schools are also on the ing community here, considering our with either Stick and Puck or Freestyle, horizon. “Where else can a family be at demographic, and they’ve been so posi- followed by Parent and Tot and Adult the beach 200 feet away from the front tive. We put on a big grand opening show, Skate. Two or three public skates are door of where Junior is in hockey and all of our skaters participated, even offered daily, plus specially priced after- school? The town’s summer population though they hadn’t skated in six months. school sessions. Hockey and figure skat- grows to 12,000. It’s a great place to We were on the ice two weeks and were ing classes begin later in the afternoon. be,” Prior notes. “We will be working to able to put together a huge show.” Each Wednesday, the arena offers bring in top-quality schools, or we’ll Large says that having an indoor Cheap Skate Night, which was the create our own school and have a top- rink has stimulated interest in ice skat- Sabalas’ idea. level coach run the program for us.” ing for fitness and recreation. All of this, along with teaching Manchester Ice’s six PSA-accredit- hockey classes, keeps Manchester Ice’s ed coaches teach 13 classes each week A gift to many two full-time employees on their toes, for skaters ages 4 through adult. The Just six months after opening, business yet the team still manages to keep the learn-to-skate program has grown at Manchester Ice & Event Centre compressor and ice in tip-top shape. with each sign-up and now includes seems to be on a consistent upward During special events, such as the 55 skaters. trend, Sabala observes, and he expects it to continue into the spring and sum- mer. “Everybody likes to come to McCall. For many, it’s their favorite place to vacation.” Rich knew just about everybody in town — the regular tourists as well as the locals. Today, watching youngsters playing sports at the complex that bears his name, or skaters of all ages enjoying the ice rink that his memori- al foundation built, must be a bitter- sweet experience for Rich’s parents. But Sabala says it has helped his family through their grief process. After all, these are the gifts their son has given to McCall, and they are bringing great Hockey tournaments bring visitors as well as locals to Manchester Ice. Mike Prior joy to the community he loved.

22 ISI EDGE JANUARY/FEBRUARY 2004 Expand or enhance your career with an iAIM Certificate of Arena Management (CAM). Log-on to iAIM’s distance learning program: Today’s practical approach to education in a fast-paced environment. The iAIM distance learning program offers: • 20 of 30 required hours for the Certificate of Arena Management presented online • Self-paced learning – 6 months access to course materials • Convenience – available from home or office online 24/7 • Cost effectiveness – no travel or lost work time Chart your future with iAIM online – the leading management education and certification program for ice arena professionals. Complete CAM requirements during a convenient, two-day program. For more information on the Ice Arena Institute of Management and the iAIM online distance learning program, go to www.skateisi.org and click on iAIM. ISIA Education Foundation Scholarship: The Instructor’s Role by Craig Cichy Secretary, ISIA Education Foundation

he deadline for applying for a yourself available to assist students Service hours 2004-05 ISIA Education Foun- with the application process. Give In addition to a strong academic back- Tdation Academic Scholarship is them a copy of the guidelines; these ground, scholarship applicants need to March 1. If you have students who are are available at www.skateisi.org. be active participants within their own applying for scholarships, they may rink/school. Applicants must complete need your help with some of the appli- Application 240 hours of verified service, of which at cation requirements. This document includes the applicant’s least 120 hours must be volunteered First and foremost, become famil- personal information, educational back- with any ISI member rink or school iar with the requirements and guide- ground, skating background, profes- (there can be more than one). As their lines for the scholarship, and make sional experience and activities outside instructor, offer ideas for ways to com- of skating and school. This should plete these hours and if needed, help be filled out as completely as possi- them track their hours. The total hours Keeping the Fun ble, printed or typed. must be verified by a rink supervisor (skating director, manager, etc.). in Fundraising Evaluation form Examples of service include volunteer- The applicant must submit two ing at competitions/shows, instructing ISI members like to have fun. In that spirit, the evaluation forms: one from the group lessons, serving as a rink guard or ISIA Education Foundation is planning its activi- supervisor of the facility where a a pro shop clerk, etc. (Examples are list- ties for the 2004 ISI/PSA Conference & Trade majority of the required service ed on the application.) Show in San Diego. Among the ideas being con- hours are performed (see below), This portion of the application sidered is a fundraising golf event, tentatively and one from an adult not associ- should be filled out as completely as scheduled for Wednesday, May 26 preceding ated with ice skating and not a possible. Help your students with spe- the conference and trade show. Check the spe- relative of the applicant. Also, one cific dates of service, hours provided cial insert in this issue, and watch the Web site letter of recommendation may be and the type of service performed. (www.skateisi.org) for updates and registration. included with the application. Please use the form provided with the

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24 ISI EDGE JANUARY/FEBRUARY 2004 application and make copies if necessary, plus include the cumulative hours as outlined on the form. It is never too early for your students to start tracking volunteer/service hours. Sophomores and juniors interested in applying for scholarships should begin tracking these hours early and keep their records organized.

Essay Each applicant must also write an essay on “Why I Should Receive an ISIA Education Foundation Scholarship,” with a maximum length of 500 words. Please help your students with grammar, punctuation, flow and content. The essays should be typed or neatly printed. Suggest that your students have several people edit and proofread their work.

For more information on the application guidelines and requirements, visit www.skateisi.org, or call the ISI office at (972) 735-8800 to receive them in the mail.

Fostering Achievement On and Off the Ice The ISIA Education Foundation is a nonprofit organization dedicated to enhancing the educational opportunities of ISI members. The foundation recognizes the importance of achievement both on and off the ice, and is committed to the intellectual as well as the athletic growth of ISI skaters. The goals of the foundation support the philosophy that efforts to strengthen the body must go hand-in-hand with development of the mind. Since its inception in 1989, the foundation’s scholarship program has awarded some $175,000 to deserving skaters. For the 2004-05 academic year, each scholarship will provide a min- imum of $4,000 in educational funding. Contributions to the ISIA Education Foundation offer groups and individuals a way to invest in the educational future of ISI skaters. All contributions are tax-deductible to the full extent of the law. If you wish to join the founda- tion’s growing list of supporters, use the form below to make a contribution. Your generous support makes it possi- ble for the ISIA Education Foundation to achieve its goals and objectives.

Name______Street Address______City, State, Zip ______Amount of Donation $ ______

Method of payment ( ) Check ( ) Charge: Visa MasterCard Discover [please circle]

Card Number ______Exp. Date ______Your Signature ______

Mail to: ISIA Education Foundation 17120 N. Dallas Parkway, Suite 140 Dallas, TX 75248-1187

ISI EDGE JANUARY/FEBRUARY 2004 25 The Proactive Ice Arena Manager’s Guide to Workers’ Compensation by Charles H. Cox he development of workers’ com- Understand your classification will cause your experience rating factor to be higher than necessary, thereby increas- pensation premiums, on the sur- Rating classifications (and their corre- face, is really quite straightfor- ing your cost. T sponding rates) are selected based on an Losses (for the oldest three of the last ward. They are determined by applying insurer’s or state rating board’s judgment four years) that will enter your experi- state or insurer-established rates against of the work being performed by employ- ence rating calculation are generally val- employee payroll (assigned to industry ees or the nature of your operations. ued by insurance companies between classifications that are determined by Occasionally, the wrong classification is three and six months workers’ compensation rating boards used. Policyholders need to be vigilant before the rating based on the type of work being per- about the classifications that are being date. It is important used and the (potentially more suitable) formed by the employees). The sum of that you review your alternates that are available for their busi- claims experience the premiums for all applicable classifi- ness operations. If the classification’s cations is modified by an experience rat- (loss runs) from your description appears inaccurate, look into workers’ compensa- ing modification factor promulgated by alternate classifications that might carry tion insurer on a reg- each state’s workers’ compensation rat- lower rates. Challenging a rating classifi- ular basis. It is partic- ing board and/or the NCCI (National cation can trigger an inspection of your ularly important that operations by the insurer or rating board, Council on Compensation Insurance). you review the loss- Charles H. Cox so care must exercised to avoid the appli- es just prior to the Determining premiums cation of a higher-rated classification. time they are filed with the rating Ask your insurance professional to verify Experience rating modification factors board for experience rating purposes. the propriety of the classifications that are calculated using the oldest three of Make it clear to your insurance profes- are being used on your policy. the last four years of audited payroll sional that you expect him or her to Although less likely, the wrong rates and claims experience. The experience provide you with loss data and to assist are sometimes applied. Policyholders rating process is intended to develop a you in verifying that the loss data to be need to be certain that the correct rates modification that reflects experience used for experience rating purposes is for the appropriate classifications are that is (1) better than average for risks accurate. If you see claim reserves that used on their policy. If your policy term with similar operations, resulting in a appear high, question them. has been changed within the last four modification less than 1.00 and there- years, more than one set of workers’ fore a credit, (2) average for risks with Practice loss control compensation rates could apply during similar operations, resulting in a mod- When reviewing your loss experience, be the course of a policy’s term. Verify with ification of 1.00, also known as a unity aware of the type and frequency of losses your insurance professional that the modification, or (3) worse than average so that, where possible, loss control tech- proper rates have been for risks with niques can be implemented to minimize used on your policy. similar opera- losses. Although implementation of such tions, resulting Policyholders can techniques may not result in an immedi- in a modifica- Review for accuracy ate reduction in premium, their long- tion greater than If your policy premium is term effects must not be overlooked. 1.00 and there- subject to experience rat- Some workers’ compensation poli- fore a debit or take steps to ing (eligibility is depen- cies are subject to dividend plans or surcharge. Cer- dent on premium size other rating plans that have a further tain levels of minimize their and differs from state to impact on the final costs. Here again, be payroll for cer- state), reviewing the certain that your insurance professional accuracy of the experi- tain classifica- . advises you of the impact these plans tions of risk are workers’ comp costs ence rating calculation is may have on your costs and be certain expected to gen- vital. Be sure to ask your to understand how these plans work so erate certain lev- agent or broker to supply that you can actively participate in the els of claim activity. If your loss experi- you with the Experience Rating Work- review of the calculations. ence is better than average, you can sheet that reflects the entire calculation Proactive policyholders are in the expect a credit modification. If your of the experience modification. Usually, best position to control their workers’ experience is worse than average, you you should see the audited payrolls for compensation costs. can expect a debit modification. the oldest three of the last four policy Although this system for developing years and these audited payrolls should Charles H. Cox is president of Aldrich & premiums may seem inflexible, policy- tie back to the audits of those same poli- Cox, an independent risk management and holders can still take steps to minimize cy years. An understatement or omission employee benefit consulting company in their workers’ compensation costs. of payrolls applied to your loss experience Buffalo, N.Y.

26 ISI EDGE JANUARY/FEBRUARY 2004 ISI EDGE JANUARY/FEBRUARY 2004 27 gan, Kevin Barnes, Ferris State Univer- For more information on the sity Ice Arena, Big Rapids; secretary, “Respect the Game” campaign, contact Deb Grace, Novi Ice Arena, Novi; and Geoff Bennetts at (248) 888-1400 or (re-elected) treasurer, Carol Burns, [email protected]. Melvindale Civic Arena, Melvindale. Each officer will serve a two-year term. Also during the Sept. 23 meeting, Tom Anastos of Suburban Sports North East Ice Skating Group rolled out the “Respect the Managers Association Game” program in conjunction with MAMA. The campaign is designed as (NEISMA) a public service program with inten- by Tom Morton, President tions of increasing the awareness and importance of respect in amateur The NEISMA board of hockey. Posters have been developed directors attended the Michigan Arena Managers and distributed to participating facil- recent MIRMA meeting ities throughout Michigan. In addi- and trade show in Dan- Association (MAMA) tion, these facilities may purchase bury, Conn. in a display by Geoff Bennetts, President specially designed “Respect the of support and interest Game” dasher ads to display in their in the MIRMA meeting. Tom Morton The Michigan Arena arena. Some of the participants are: Each NEISMA director Managers Association AMI Grafx, Ann Arbor Ice Cube, Arc- was introduced. NEIS- held open elections for tic Coliseum, Arctic Edge, Arctic MA acknowledged MIRMA President all positions in Septem- Pond, Ice Sports East Lansing, John- Judy Sniffen and her board members ber. New officers are: son’s Printing Service, Jolly Roger Ice for a job well done on the joint event. president, Geoff Ben- Rink, Lakeland Arena, McMorran It was heartening to see more than 70 netts, Suburban Train- Place, Michigan Hockey, Novi Ice in attendance. The coffee bar and the ing Center, Farmington Geoff Bennetts Arena, Onyx-Rochester Ice Arena, lunch served by MIRMA were excellent. Hills; vice president, Plymouth Cultural Center, Suburban NEISMA board member Deane Craig O’Neil, Artic Edge, Canton; vice Training Center, Wallace Ice Arena Pomeroy was charged with the coordinat- president in charge of northern Michi- and Wings Stadium. ing NEISMA’s involvement with MIRMA.

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28 ISI EDGE JANUARY/FEBRUARY 2004 Supporting MIRMA in its Danbury challenges. The board has the next 10 course, great food. We also thank Gary meeting was the start of a new program months or so to find a new treasurer Martinson, Tom Moriarty and the entire NEISMA has adopted, in which each and administrative assistant as well as MIAMA board for all their efforts in NEISMA director is to serve as a liaison a new office location. We have been making the conference such a success. representative with all other organiza- fortunate in past years, having both the The board’s next meeting will be tions involved in the ice rink industry. treasurer and the administrative assis- Feb. 4 at Schwan’s Super Rink in Blaine. The main purpose in working together tant at the same office location. Ideally, One of the topics of discussion will be is for the overall good of the industry. we would find a location that could the spring conference, which is sched- The program is not for the purpose of handle all of these needs, although that uled to take place at the beautiful Excel endorsing any one group over another, won’t be required. Energy Center in May. but rather to show NEISMA support of MIAMA has formed a working rela- other groups, particularly on matters of tionship with Minnesota Hockey. Both mutual interest. parties have agreed to have one board While at the MIRMA meeting in member present at each other’s meet- Metropolitan Ice Rink Danbury, the NEISMA board of direc- ings with the goal of better under- Managers Association tors held its regularly scheduled standing how each group operates. meeting. The NEISMA spring seminar MIAMA is excited about the partner- (MIRMA) and trade show is scheduled for early ship and feels this will be an excellent by Judith P.Sniffen, President April in Boston, with Ed Peduto chair- opportunity to work closely to meet and Lisa Fedick, Secretary ing the committee. Specific details some of the challenges that lie ahead. will be forthcoming. The educational program is under The MIRMA annual fall way, with District 2 board representa- meeting and trade show tive Walt Bruley leading the effort. were held at the Dan- Minnesota Ice Arena Managers Walt hopes to have the program in bury Ice Rink in Dan- place soon, with a focus on increased bury, Conn., with NEIS- Association (MIAMA) participation from members and ven- MA executive board by Chadd Benson, Chaska dor representatives. members attending. The Community Center We would like to thank Breezy event included the fall Judy Sniffen Point Resort for hosting this year’s fall meeting of NEISMA, With the annual fall conference behind conference. They have beautiful facili- marking the first joint MIRMA/ ties that fit our needs perfectly, and, of NEISMA event. us, MIAMA finds itself facing numerous Continued on page 30...

ISI EDGE JANUARY/FEBRUARY 2004 29 ICE ARENA ASSOCIATION NEWS Continued from page 29 The meeting opened with the introduction of Patti Feeney, ISI’s managing director of member programs and services, and Andy Deyo, chairman of ISI’s commercial rink section. All attendees were welcomed to Danbury by Kevin McCormack, general manager of the Floyd Hall Arena, which is owned by the same corporation as Danbury Ice Rink. Kevin related how the long-awaited completion of the Danbury facility was a major cornerstone in the redevelopment of the downtown corridor. Tours of the facility were offered during the trade show. NEISMA President Tom Morton and attending board members were introduced. Lisa Fedick made a presentation on the first annual Dis- trict 3 championship, which will be held in early spring at a facility to be announced. Bids are being accepted from Dis- trict 3 facilities to host the 2004 event. Interested facilities include Rye and the Ice Vault. A comprehensive bid package is being compiled by the MIRMA executive board and will be available soon. For more information, contact Lisa Fedick at Wonderland of Ice, (203) 576-8118. Lisa also stressed to those in attendance that once their customers embrace a series of events such as the Grand Prix Series, they will take more lessons, buy more ice time and spend more money on equipment and accessories . Patti Feeney and Andy Deyo made a presentation on “Understanding and Implementing ISI Programs,” fol- lowed by Mike Bergman and Vic Goepfert of Bergo Jani- torial Co. and John Henry Morris of Betco Janitorial Sup- plies, who presented “Everything You Wanted to Know About Cleaning, But Were Afraid to Ask.” The final pre- sentations, by Jon Coote of Kaivac Cleaning Systems and Michael Mansfield and James Martone of All Star Clean- ing Supply, focused on lavatory and locker room clean- ing. Jon offered demonstrations of his cleaning equip- ment to small groups of six attendees at a time in the restrooms at the Danbury facility. Eighteen vendors exhibited at the trade show, with many donating prizes for a raffle that raised $715, which will be donated to the ISIA Education Foundation in May. During the trade show the following ISI judging tests were taken: silver, Amy Landino of the Milford Ice Pavilion; and group, Michelle Marella of the Wonderland of Ice.

During the joint MIRMA/NEISMA meeting in Danbury, Conn., Patti Feeney presented achievement award plaques to two arenas based on their high level of participation in ISI-sponsored programs, including ISI recreation- al hockey and figure skating, learn-to-skate and iAIM programs. Left: Gen- eral manager Donna Doyle accepts the award for Charles Moore Arena in Orleans, Mass. (District 1). Right: General manager Kevin McCormack accepts the award on behalf of Floyd Hall Arena (District 3).

30 ISI EDGE JANUARY/FEBRUARY 2004 ICE ARENA ASSOCIATION NEWS

Mid-Atlantic Arena Managers Association (MIAMA) By Trudy Ivory, Kirk S. Nevin Arena

Our quarterly meeting was held Oct. 22 at the new Alice Noble Ice Arena in Wooster, Ohio. We were treated to a morning tour of the one-sheet facility, which features amenities that are not only functional but also pleasing to the eye, from the large lobby and neatly tucked-away meeting rooms, offices and skate rental to focal points such as the not-to-be-missed snack bar and pro shop. A spectator area with curved glass overlooking the ice was a great place for the wonderful lunch our hosts pro- vided. JRV Management’s general manager, Matt Stoll, and his staff did a great job of making us feel welcome. Thirty ice arena operators were present for our meeting, which began at 10 a.m. with a welcome from guest speaker Dr. Jack Vivian of JRV Management and director of ISI’s iAIM program, who presented “Turf and Ice.” Dr. Vivian shared with several of our members alternative ideas for dry floor use while Jason Eastin, also from JRV, met with other mem- bers on “Maintenance and Ice Resurfacer Operations” in the maintenance and storage area of the arena. Both education- al programs were well presented and informative. My thanks go out to Margy Bennett, ISI District 7 director, who set up our seminar and coordinated the speakers for our October MAMA meeting. After lunch, Andy Deyo treated us to an animated, amus- ing and “common-sense” approach to customer service. Andy’s attitude made us all want to get back to our own facil- ity and have a staff meeting before another day passed. It was amazing to learn that 68 percent of our customers never return to our arenas due to an attitude of indifference by owners/managers/staff. It would be money well spent by every owner or manager to have Andy visit their arena and share this message with their staff. Our day concluded with a roundtable discussion and question-and-answer period, which is what our association is all about. I have never walked away from a MAMA meeting without learning something new that I can do in my build- ing or to help someone with a problem. While our industry has a unique product and problems that only ice arenas can relate to, it has some of the most helpful and friendly people I have been involved with. Our next meeting is scheduled for Jan. 21 at a location to be announced.

Judges Pass Certification Update Test Congratulations to the following ISI bronze, sil- ver and gold judges who passed their certifica- tion update tests as of Oct. 30, 2003:

Rachel Bruemmer Kay Gentges Kristen Chaney Alexandra Kaye Allana Frischenmeyer Sally Ong Siew Lay Olga Garrity

ISI EDGE JANUARY/FEBRUARY 2004 31 CROSSCUTS Continued from page 5 more information on State Games of Bruins practices, and was closed two lights will be an indoor sports resort America, go to www.stategames.org. decades later because of dilapidated with the first snow playground in the conditions. Nearly everything except Middle East, offering downhill skiing, the building’s original framework has snow boarding, an ice skating pond and been replaced, including its slab, win- an alpine village with real snow. dows, roof and refrigeration. The state now owns the rink and the Depart- ment of Conservation and Recreation RINK RUMBLINGS maintains it. EAST

NEW CONSTRUCTION WHITE PLANS, N.Y. — Westchester County will retain control over Play- SCRANTON, Pa. — At presstime, the land’s amusement park, Ice Casino and Ice Box Skating Complex was expected other amenities despite consultants’ ear- Michael Booker and Don Bartelson to be open by the end of the 2003, lier recommendations that the county DALLAS — Michael Booker, a former bringing indoor skating to the com- turn the facilities over to independent president of the ISI board of directors munity for the first time. The project operators to make them more profitable. and a member of the ISI Hall of Fame, includes regulation NHL-size rinks for Instead, the amusement park will con- was honored during the fall 2003 board ice and roller skating, a 10,000- tinue to be managed by the first deputy meeting for his past contributions and square-foot gym, a pro shop, a pizze- parks commissioner while the Ice Casi- efforts on behalf of the ISIA Education ria and office space. Among the pro- no, beach and pool management have Foundation. Don Bartelson, president grams and services offered will be been turned over to other divisions of of the foundation, presented the award. learn-to-skate programs, learn-to-play the county parks department. hockey classes, and adult figure skat- ing and hockey lessons. BOSTON — The Gov. Mitt Romney administration has announced a pro- DUBLIN, Ohio — Chiller LLC, which posal to lease state-owned ice skating operates the Chiller Dublin, Chiller rinks to private organizations in the Easton and CoreComm Ice Haus at hopes of funding improvements and Nationwide Arena, has announced extending skating seasons. The construction of its newest rink, statewide plan targets the 20 rinks run Chiller North, which is expected to by the Division of Urban Parks and open in October. This announcement Recreation that are open only six is part of Chiller LLC’s “ICEnTENial” months out of the year. Under the plan, Longtime ISI member and supporter Stan Bel- celebration of its 10-year history, the Office of Environmental Affairs liveau (standing) recently celebrated his 75th which began with the opening of the would conduct focus groups to gauge birthday on Long Island, N.Y. with the help of Chiller Dublin in October 1993. Sim- support in a given community before (from left) Marty Markowitz, Sylvia Evans, Diane ilar to the Dublin and Easton rinks, issuing a request for proposals from pri- Belliveau, Lyn Markowitz (former vice president Chiller North will feature two ice vate organizations. Private operators of ISI board of directors) and Ralph Evans. rinks, several locker rooms, a pro would then commit money for capital shop, concessions and seating for improvements and agree to extend the ST. LOUIS — Lynn Roseberry, former both rinks. skating season. ISI national events coordinator and skating program director, married EBENSBURG, Pa. — North Central GREAT NECK, N.Y. — The Parkwood Shawn Kezar on Oct. 25. The newly- Recreation Center is under construc- Sports Complex has been renamed weds now live in St. Louis, and Lynn is tion and may be complete in the Andrew Stergiopoulos Ice Rink in a skating instructor at St. Peters Rec spring. The new facility, which has honor of the Great Neck resident who Plex in St. Peters, Mo. been stalled several times, will feature played hockey there and later perished a full-size ice rink that can be convert- in the World Trade Center on 9/11. ed to basketball courts and also will function as a hall for social functions. WESTBROOK, Conn. — A consultant’s ARENA OPENINGS study has concluded there is sufficient DUBAI, United Arab Emirates — demand for construction of a privately BOSTON — Local government officials Majid Al Futtaim Investments is devel- owned ice rink with one surface and and former Bruins players were on oping the Mall of the Emirates, an enough space to add a second surface hand for the Oct. 8 reopening of the entertainment and leisure complex, in a few years. A possible location has Steriti Rink in the North End. The $5 scheduled for completion in September been identified, but results of the study million renovation project took seven 2005. With more than 350 shops and are preliminary. The city’s Economic years due to various bureaucratic, fund- 2.4 million square feet of retail and Development Commission has been ing and engineering challenges. Built in leisure space, it will be the biggest mall working since 1996 to get an ice rink in 1975, the rink was frequently used for outside North America. Among its high- the community.

32 ISI EDGE JANUARY/FEBRUARY 2004 CROSSCUTS

YORK, Pa. — City officials have taken BURRILLVILLE, R.I. — The Levy MIDWEST control of operations for the financially Community Rink at Burrillville High struggling York Ice Arena. In 2001, the School was evacuated during a college DES MOINES, Iowa — Principal Finan- city approved a $7.3 million bond issue hockey game Oct. 18 after a carbon cial Group has made a commitment, to build the dual-slab rink, which until monoxide leak was discovered. Authori- through its foundation, to contribute recently was managed by the York City ties declared the leak a Level Two incident, $10 million toward a $25 million plan Recreation Corp. Revenue fell short of meaning they had to seek the assistance that would renovate Des Moines’ expectations, forcing the city to step in of surrounding communities. Among the downtown riverfront, adding an ice to make the November bond payment. 31 people sent to area hospitals were sev- skating rink and other amenities. Some have blamed the financial prob- eral hockey players from Bryant College. lems on the failure to carry out plans for The leak was believed to have been caused ARLINGTON HEIGHTS, Ill. — Elected an on-site restaurant and the sale of by a heater. The rink was ventilated and officials have approved a $12.5 million naming rights, both potentially lucrative reopened the next day. plan for a 90,000-square-foot public endeavors. Plans are under way to make skating rink and Chicago Wolves prac- the rink self-supporting, and programs NEW YORK — Following months of tice facility at the Blackhawk Commu- and scheduled activities remain intact. controversy, a $2.3 million outdoor ice nity Center in the Hoffman Estates Park skating rink has been narrowly District. The addition to the Blackhawk NORTH ANDOVER, Mass. — Town approved for construction just south of Center will accommodate 785 spectators officials have proposed the sale of an Pier 40 on the Lower West Side water- with two NHL-size rinks, locker rooms, additional .9 acre to a developer and a front. Scheduled for a March opening, party rooms, concession stands, a pro change in zoning to allow construction the uncovered rink will be the only ice shop and Chicago Wolves office space, of a new hockey rink, after environ- skating venue in Lower Manhattan. training rooms and team locker rooms. mental experts determined that the The target completion date is September. 5-acre property originally intended to MOUNTAINSIDE, N.J. — Union Coun- Some nearby residents have opposed the include the rink contains more protect- ty is spending $17,500 on a study to project, citing parking, traffic, noise, ed wetlands than previously believed. determine whether there is sufficient lighting and green space issues. The delay will likely prevent local youth demand for hockey ice time to spend hockey teams from starting next year’s $3.5 million for a second ice rink at WESTLAND, Mich. — The Westland winter season in their new facility. Warinanco Park in Roselle. Sports Arena has been renamed the Continued on page 34...

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ISI EDGE JANUARY/FEBRUARY 2004 33 CROSSCUTS Continued from page 33

Mike Modano Ice Arena in honor of the Pepper StarCenter ice rink in the with plans for a new $10 million ice Dallas Stars captain. Modano’s parents Grapevine Mills mall. The 82,000-square- arena with two NHL-size ice surfaces, are longtime Westland residents. foot rink is among the mall’s largest ten- despite an outside analysis that recom- ants. As part of its deal with the city, mended a smaller facility. SOUTH Polar Ice will provide discounted lessons to Grapevine residents during the next INTERNATIONAL IRMO, S.C. — Ice Land, the only pub- seven years, plus free, prime-time ice lic ice skating rink in the area, recently usage for hockey teams at two local high TORONTO — Following the recent reopened under new ownership. Flori- schools. A recent development boom in opening of its Beijing office, Cimco, a da businessman Graeme Roustan skating facilities throughout the Dallas division of construction company bought the 45,000-square-foot facility area has drawn patrons away from the Toromont Industries Ltd., has signed (formerly Ice Land USA) from BLC Grapevine Mills rink. contracts worth $1 million to build two Commercial Capital in New York, ice skating rinks in Taiwan. which foreclosed on it in April. Former NORTHWEST owner David Bass originally opened the facility in 2001 but was unable to gen- BOISE, Idaho — When The Idaho erate adequate revenue. Ice Land’s for- Statesman asked area residents for their mer figure skating director, Bethany suggestions on what to do with the Everhart, and hockey director, Rick infamous Boise Tower hole, several Ramaley, are returning to their previous voiced support for an ice rink. The site positions, and professional manage- has stood vacant since the proposed 25- Editor’s Note: “CrossCuts” is ment will be provided by California- story residential/commercial/retail pro- compiled from press releases and based VSC Sports Inc. ject was stalled by funding and permit problems. published reports. Submit informa- SOUTHWEST tion to: ISI Editor, 17120 N. Dallas WEST Parkway., Suite 120, Dallas, TX GRAPEVINE, Texas — Arizona-based 75248-1187; fax to (972) 735-8815; Polar Ice has secured $400,000 in city aid GREELEY, Colo. — The Greeley City over two years to boost business at its Dr Council has agreed to move forward or e-mail to [email protected].

34 ISI EDGE JANUARY/FEBRUARY 2004 POSITIONS AVAILABLE REMINDER: ISI DIRECTOR OF FACILITY PROGRAMS & SERVICES Effective Jan. 1, administrative This new position will be responsible for building and maintaining relationships with arena owners and man- membership dues are $325, and agers; administration of arena management programs and all administrative members are educational services; and further development of ISI’s recre- ational hockey program. entitled to two designated voting Applicants must have a college degree, experience in representatives. arena management and ice hockey, and excellent oral and written communication skills. Position is based at ISI head- quarters in Dallas and will require some travel. Competitive compensation and excellent benefits package available. Reply with a résumé to [email protected] or Executive Director, ISI, 17120 Dallas Parkway, Dallas, TX 75248. All inquiries will remain confidential. ISI Hockey ISI MARKETING COORDINATOR This new position will be responsible for the development and Update implementation of a comprehensive, coordinated and cohe- sive marketing program for all ISI membership, programs, ser- Watch our Web site vices and events. Applicants must have a college degree, expe- (www.skateisi.org) rience in marketing or advertising, and excellent oral and written communication skills. Ice skating or association man- for information on: agement experience desirable but not required. Competitive compensation with excellent benefits. Reply with a résumé to • NEW Informative Manuals [email protected] or Executive Director, ISI, 17120 Dallas Parkway, Dallas, TX 75248. Hockey Skating Hockey Skills CLASSIFIED ADS Goalie Skills

SKATERS’ FUND GRANTS FINANCIAL ASSISTANCE • NEW Colorful Badges to coaches and performing skaters in need, due to accident, sickness or age. Call (609) 921-7377 or go to www.skaters- • NEW Skills Testing Program fund.org. Tax-deductible contributions are welcomed. Ice Skating Instructors - Miami Beach, Fla. NEW ICE RINK! We are seeking creative, energetic ice skating instructors to join our team in the city of Miami Beach, Fla. (a municipal facility). Please apply if you are flexible with your schedule, understand ISI and USFSA rules, enjoy working with children and are interested in an interview in sunny south Florida! Please e-mail a resume and cover letter to [email protected] for positions opening soon! FREE EMPLOYMENT ADVERTISING Classified employment advertising is FREE to ISI members! If you have a job opening, send us the details and we’ll publish it in the next issue. The deadline for our March/April 2004 issue is Jan. 22. For information on free employment ads as well as paid advertising in the ISI EDGE, contact: For more information contact: Carol Jackson Kim Russelle...... [email protected] (972) 735-8800 Barb Yackel ...... [email protected] ISI Office...... (972) 735-8800 [email protected]

ISI EDGE JANUARY/FEBRUARY 2004 35 Brown, Aubrey - FL Macy, Kathryn - NY Ice Skate USA Cadden, Lynda - OH Mahoney, Marianne - MA Steve Williams Calmes, Sarah - TX Makin, Wendy - NJ 303 Memorial City Cecil, Valory - OH Manske, Nicole - MN Houston, Texas 77024 Chambers, Latoya - TX Martinelli, John - NV (713) 463-9296 Chastain, Audrey - KY McGillis, Danielle - NJ Fax (713) 463-8593 Chidester, Rachel - MI McManamon, Daniel - MI Clymer, Kelly - TX Medek, Sara - MN Sport Quest Skating Compton, Christina - CA Messina, Michele - NJ Academy of Sartell Confessore, Dana - NY Mills, Ellen - IL Jon Erickson Copeland, Nikki - TN Miro, Diana - CA 1109 1st St. South Courson, Dixie - MD Miyoshi, Amy - MD Sartell, Minn. 56377 Craw, Gianine - CT Morrow, Justin - NY (320) 259-5805 Deam, Lawrence - ME Munk, Trista - MN ISI welcomes these Depuy, Amy - OH Murphy, Dennis - NJ new members: Tri-Valley Minor Hockey Di Russo, Lisa - TX Nake, Jessica - CA Association Dick, Diane - OH Nargiso, Amy - CT New Rinks, Chris Bryant Doherty, Dennis - NJ Nates, Erik - NY Clubs & Schools P.O. Box 2821 Driscoll, Diane - IL Neal, Hope - PA Dublin, Calif. 94568 Dumoulin, Gus - FL Niehaus, Jeanne - OH America On Ice LLC (925) 485-4264 Dunn, Dennis - HI Noonan, Brian - NY Jean-Claude Detre Fax (510) 889-1809 Enter, Holly - MN O’Connnor, Lisa - MA 20 North Eola Drive Fancher, Kim - OH O’Neal, Whitney - KY Orlando, Fla. 32801 Twin Ponds Figure Faus, Lise - CA Olson, Glenn - VT (863) 602-9243 Skating Club Federov, Vladimir - VA Park, Grace - VA Fax (863) 427-2505 752 S 6th St. Felder, Allana - TX Perszyk, Janice - MN Steelton, Pa. 17113 Feldman, Brian - MI Phillips, Carleen - AL Aspen Ice Inc. (717) 985-1344 Finley, Danielle - NJ Poltorak, Arthur - NJ Larry Thomas Foggia, Catherine - IL Preece, Marideth - KY 16 Aspen Drive France, Sarah - MN Radabaugh, Sarah - OH Randolph, N.J. 07869 New Builders & Freudig, Pamela - PA Raub, Christopher - WA (973) 366-9222 Suppliers Froseth, Elizabeth Ray - MN Reagan, Michael - CT Fax (973) 989-5323 Gbur, Veronica - CO Reed, Elizabeth - OR Graham, Amanda - KS Rentner, Alexandra - IL Fresher Footwear LLC Cape Cod Ice Grim, Marna - VA Rosen, Mindy - PA Carol Qualkinbush Susan Donahue Gutierrez, Marisela - CA Roth, Kristen - MI 2421 Simpson St. 29 Princess Path Haddad, Line - NY Rusin, Mark - TX Evanston, Ill. 60201 South Dennis, Mass. 02660 Haneline, Cara - CA Salata, Tori - OH (847) 475-1938 (508) 385-4754 Harstad, Heather - CA Samohin, Igor - CA Fax (847) 733-7749 Fax (508) 385-4172 Hawkes, Larissa - VA Sargent, Elizabeth - TX Hill, Charlie - TX Sarro, Leonard - NY Chilled Ponds Hoar, Stephen - MA Schaefering, Blake - MO Latoya Gilbert New Associate Hoffman, Tera - IL Schiel, Christina - IN 1416 Stephanie Way Members Huang, Grant - MO Schindler, Andrew - OR Chesapeake, Va. 23220 Hulse, Brittany - IL Seybold, Jennifer - IN (757) 420-4488 Jacklin, Melissa - IL Siano, Renee - NY Allen, Maury - PA Fax (757) 420-2375 Jacobs, Anjanette - TX Siclari, Stephanie - OH Alo, Abigail - CO Johnson, Colley - VA Simon, Dennis - MI Anderson, Knute - TX Desert Dogs Hockey Jones, Tyler - KY Skeen, Joanna - KY Askerov, Jabar - MI Organization Kanounnikova, Natalia - NY Slatus, Matthew - NJ Baker, Kelly - MO 601 Meadowgate Court Kats, Sergey - NY Slavinskaite, Lauryna - IL Beketic, Tracy - IL Reno, Nev. 89509 Katulski, Jennifer - MI Smith, Bob - OR Bell, Maureen - CT (775) 747-2136 Keeler, Elise - KY Stetson, Marjorie - WA Bellman, Megan - OH Fax (775) 747-2352 Keeney, Kristin - OR Stevens, Michelle - MN Benson, Tasha - MN Kellogg, Kaitlin - DE Straub, Karin - MI Bentley, Lesley - TX Ed’s Sports Equipment Sales Inc. Klein, Paul - WA Tache, Christina - NY Bieber, Raphael - NY 4647 Culver Lansel, Ross - VA Tarassova, Anna - TX Birkbichler, Katie Dee - IL Brighton, Mich. 48114 Layden, Muriel - MA Tocco, Louis - NY Blankenship, James - FL Fax (248) 380-1690 Lebeau, Christine - MO Turner, Amber - CA Bliss, Mark - CO Lind, Michael - CA Varnadore, Skyler Whitney - TX Bockstanz, Becky - MI Hawkeye Skating Club Liu, Hao (Max) - MO Westberg-Tupper, Birgitta - ME Boggs, Michael - OR Lou Lombardo Lockwood, Melissa - MO Witt, Brianna - IA Boucher, Danielle - MA 1451 Coral Ridge Ave. Loges, Alfred - NJ Young, Brooke - OR Brinton, Christine Wilso - MD Coralville, Iowa 52241 Lyons, John - NJ Zahrt, Linda - MN Broeckert, Jane - MN (319) 354-7870 36 ISI EDGE JANUARY/FEBRUARY 2004 Continued from page 7 Heart Association as well as by many continues to be a major consideration other groups. for all ice arenas and the opportunity Dr. Mickey Eisenberg has written to save a life by being prepared should that in the event of a sudden cardiac be on every arena manager’s agenda. arrest, successful resuscitation requires A New York Times article by Denise a rapidly provided sequence of care. Grady cites two recent studies, one This sequence — quick access to emer- conducted at casinos and the other gency care, CPR, defibrillation and with airlines, in which survival rates advanced care — is termed the Chain were 53 and 40 percent, respectively, of Survival. If all of the links on the for cardiac arrest victims who were chain come together quickly, there is treated almost immediately with a good chance of survival. Ideally, portable defibrillators. CPR should be started within four An alternative may be to contact They’re Here! minutes of a collapse and defibrilla- and encourage your local fire depart- tion within eight minutes. ment or medical emergency response The new ISI competition Whether your ice arena should unit to acquire a portable AED, if they have a portable AED depends on sev- do not already have such a unit. Sav- and rule revisions are eral factors. How interested are you in ing a life — an ice hockey player, a now in effect. Download being prepared for such an emergency? coach, a game official, a spectator or Can you include the purchase of a an employee — should be a matter for your revised pages for portable AED in your budget? How consideration at every ice arena. And the Skaters & Coaches close to your arena is a fire department whether or not you have an AED, hav- or a medical emergency response unit? ing someone trained in CPR should be Handbook and the What is their average response time to a priority. Competitors Handbook your facility? Can they be at your arena within eight minutes? Tom Morton is a senior member of the from www.skateisi.org Including the cost of a defibrilla- law firm of Morton & Morton in Zebu- or call (972) 735-8800 to tor in the budget of an ice arena, cou- lon, Ga. He is the attorney for and pled with the necessary time for train- president of NEISMA and former secre- purchase printed pages. ing, may not be economically feasible tary of the ASTM subcommittee on ice for every facility. Nevertheless, safety arena facilities.

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ISI EDGE JANUARY/FEBRUARY 2004 37 AND ANOTHER

by Patti Feeney THING... ISI Managing Director, Member Programs & Services oliday business has no doubt Log on for updates the information pertinent to the event. kept you and your staff hop- ISI is in high gear for 2004. Check out For an in-house competition, it is not Hping. Now the youngsters have the Web site: www. skateisi.org. Do we necessary to obtain the district direc- gone back to school, new classes are have your e-mail address? If not, send tor’s signature, nor is it necessary that forming, hockey is going gangbusters it today to receive important e-mail the competition director be gold-certi- — and everyone is in need of some blasts. Learn about iAIM online, the fied. For an open event, the district renewed energy. Here are some sugges- ISI/PSA Conference & Trade Show, director’s signature is important and tions for post-holiday revitalization: skating events and rule changes; read the competition director needs to be pertinent articles; and ask questions gold-certified or must appoint a gold- Boost staff morale on the ISI Forum. New this year: The certified chief referee. This is a great time to involve the ISI Directory is online. The Web site If you have any questions or com- staff in positive action for the con- continues to grow, and I urge you to ments, please don’t hesitate to call us tinued success of the facility. Morale log on regularly. at (972) 735-8800. We want to help you tends to wane when people feel make 2004 an exciting, productive and overworked and tired. Do something Be prepared rewarding year. Cheers! nice for those who keep the building Have you applied for a show or compe- going. Have an informal pizza party, tition endorsement? It’s easy to plan “What lies behind us and what lies go bowling, send a special thank-you ahead with the endorsement forms before us are small matters compared to those who have gone over and available online. Don’t forget to to what lies within us.” — Ralph above in their efforts. Is the building include the proper signatures and all of Waldo Emerson looking tired? Appoint an inspection crew to look in every corner of the facility and make recommendations DVERTISER NDEX for improvements. Allow the employ- A I ees to feel ownership and pride in the arena. It will pay off tenfold. Athletica Inc./Crystaplex ...... 28 Becker Arena Products ...... 31 Learn and network Bonestroo & Associates ...... 5 This year brings abundant educational Canlan Ice Sports ...... 9 opportunities for you and your staff. Cimco-Lewis Refrigeration ...... 2 The current economic climate means Commercial Refrigeration Inc ...... 40 that we all need to become better and Concepts & Designs MS ...... 33 more efficient at our jobs. Education is Covermaster ...... 37 the answer. Ed K Ice Sports ...... 33 iAIM online Distance Learning Pro- Facility Management Corp ...... 19 gram is a new, affordable service from ISI. The first course offered online is the FrontLine Solutions Inc ...... 30 management certification course, soon Goldner Associates Inc ...... 11 to be followed by the programming Jet Ice Limited ...... 7 and operations courses. K&K Insurance Group Inc ...... 34 In May, the ISI/PSA Conference Maximum Solutions Inc ...... 25 & Trade Show will offer substantial Mollenberg-Betz Inc ...... 29 educational content for managers, Mondo USA ...... 39 hockey/skating program directors and instructors. This year’s event Rice Specialty Risk ...... 27 boasts a spectacular location — San Richardson Group, The ...... 13 Diego! — and plenty of networking SP-Teri Co ...... 24 opportunities. Check out the insert VSC Sports ...... 11 in this issue, and start making your Zamboni ...... 17 travel plans.

38 ISI EDGE JANUARY/FEBRUARY 2004 LONG-LASTING

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