Volume 6, Issue 1, January – 2021 International Journal of Innovative Science and Research Technology ISSN No:-2456-2165 E-Governance: A Comprehensive Tool for Good Governance

Shakeel Ahmed Muzaffar Hussain Research Scholar, Research Scholar, Department of Public Administration Department of Political Science Maulana Azad National Urdu University Hyderabad, Maulana Azad National Urdu University Hyderabad, Telangana (India) – 500032 Telangana (India) – 500032

Abstract:- When we talk about electronic governance common People is a big challenge for Government for this firstly see the growth of e- governance where it come purpose need of Good Governance is equally important, from, it is a distinct dimension of New Public inclusiveness in good governance refer to provide equal management( NPM) which setback considerable opportunities to all groups in the society to improve and momentum since the early 1990.The term ‘e-Governance’ maintain their well-being. To brining Comprehensive Good is often used to describe the networking paradigm and its Governance in the country e- Governance is an important decentralization and communication implications. There tool which play a momentous role in this arena. is an overlap between e- governance and e- government as competing paradigms that intersect at time during India is a developing nation issue of service delivery their development. Some state that government use e- is a key challenge for the Government,ICT base service governance tools to improve quality 0f governance, Thus delivery can improve efficiency,cut delays, improve citizen e- governance look like a process that is being used by satisfaction and lessens corruption and Increase transparency administration and this process also enable governance in the system, by using ICT practices ,citizen can make experts using information and communication technology online complaints and therefore citizens grievances are to make governance effective for citizens. For enhances possible with ease which is the basic obligation for Good governance in the country e, Governance play a Governance. significant role. It appear here that e- governance is nothing but the use Keywords:- Governance, Governance Good Governance, of Information and Communication Technology by the Technology, Paradigms, Momentum, Enable, Enhances. Government to render services to its citizens, while the e- governance definition focuses on the use of ICT to assist in I. INTRODUCTION the administration or management of the government, sometime both e- governance and e- governance uses A well balanced, Inclusive approach, according to interchangeably and the definition of e- government focus certain standards and Ideals, is essential for proper on the use of ICT to provide services in support of Governance of any Country. _ Laisenia Qarase government operations.

E- Governanceis the application of IT in governance II. GOOD GOVERNANCE process for carrying regime facilities interchange of evidence communication, transactions addition of various When the birth of governance took place in state only, system and amenities between G2C, G2B, G2G, administrative functioning of government it create new path B2B, and relationship between entire government for its effective functioning, and emerge with a new concept framework.IT play an important role in public service i.e. Good governance it goes beyond governance in term of distribution system and made government answerable to developmental, economic and politico-social philosophies to citizens. E-Government arises behind electronic services include support systems for the poor, the disadvantages and transporting and as part of on-going improvements and for all those classes who can’t assess basic things from the alteration of government enabling participatory government government. In this common view good governance refer to and partnership to improve good organization and a function of installation of positive virtues of administration usefulness. This one remains influential apparatus of and elimination of vices of disfunctionalities. advance goals, because of way in which it increases statement and exchange of awareness and information Governance and good governance were generally used essential for expansion.IT as a new-fangled technology tool as synonyms meaning a strategic tool to achieve all-round in the working of government is equally important for its development at an accelerated pace. Good governance is development in achieving goals for whole development considered more appropriate than governance. In other processes of government. In recent time the demands of words we say that when the new techniques ,tools taken into people also change they want better services from its account for improving functioning of governance is known government and expecting openness in public services as good governance and when we use both in positive delivering services, and use of IT is very important in this connotation refer toward good government. field. The issue of Providing Transparent services to the

IJISRT21JAN306 www.ijisrt.com 551 Volume 6, Issue 1, January – 2021 International Journal of Innovative Science and Research Technology ISSN No:-2456-2165 Good control means anything to anybody depending Effective mean doing right things.Efficiency refer doing on one’s perception of what is good and for whome.it is things the right way. equated with a range of ideas, in the form of check list of criteria, partly to satisfy international lending institutions III. CHARACTERSTICS OF GOOD and partly as a bench mark to achieve higher level of GOVERNANCE governance. Kofi Annan, ‘Good governance ‘is perhaps the single most important function in eradicating poverty and Inrecent time the use of the term good governance has promoting development. come into vogue increasingly becauese of the studies of many developing countries releated to development and In simple words governance and good governance meantaning goodnesss in governance.Basically developing would appear to be synonymous because the elementary nations coming with new approches and methodologies, objective of governance is, and has to be, good governance modele, to bring change in devepemental activities, and .Mi Governance hardly seems in developing countries all making batter governance processing which helps around, and good governance emerge as a new panacea for government to achive its target in thwe term of development corruption and other administrative ills. The term Good either political, social,economic, societial, and the functining Governance gain prominence around the world in recent of administration at various levelds.The characterstics of time, and become a buzzword in the vocabulary of polity good governance has been given by many international and administrative reform, mainly due to importance given orginizations and scholars of reputed insitutions.These eight by international community the concept of particular term most important features are given by UNO are discussed in emerge in 1980s. following ways.

The term decentgovernance related with effective, Involvement, efficient administration in a democratic framework. It Rule of law, implies high level of organizational effectiveness. Clearness, Respectable governance is not something that government Sensitivity, achieve itself. Good governance depends on the co- Consensus orientation, operation and a participation of a large number of citizens Equity and inclusiveness, and organizations. These are not only required for blameless Effectiveness and efficiency, governance but for all justifiable human development. Accountability,

Its seem today that in intercontinental expansion, good governance is a way of measuring how public organizations conduct public affairs and manage public resources in a preferred way.

Fig 1.2 source (Goswami, 2013)

When we talk about good governance through e- governance it vibrant that the characteristics of decent governance assure that corruption is minimized, taken into account different classes of the people, i.e. minorities, and other vulnerable section in society are pick up in decision- making. It is also responsible for the present and future needs of society. Good Governance in an orginisation. Source:Image by Vcomply editorial feb 28,2019 Participation: Citizen Contribution is most important for effective administrative function, and plays a great role Its seem that Supremacy is not a isolated activity but make governance process more successive. To take part in an inherent part of any organization,it refer the process by the decision-making process and it implementation, by all which orginizations are operated, guided and held to the segment of the humanity, irrespective of gender, caste, account.The process of domination involved authority, social and economic status. Participation through direct or accountability, leadership, direction and control in an indirect way is helpful in governance. Participation also insitution. Control alone cannot take care of all these needs. refers to choice of association and expression one hand and The Governance has to be (GOOD) in order for it to add a structured civil society on the other hand. This process of value. Decent power require both competence and success. participation enhances the effective working of governance and bringing good governance in administrative functioning.

IJISRT21JAN306 www.ijisrt.com 552 Volume 6, Issue 1, January – 2021 International Journal of Innovative Science and Research Technology ISSN No:-2456-2165 Rule of Law: Good supremacy demand legal outlines, say that governments bodies are answerable to those who which is fair, that imposed neutrally. Complete protection of will be effected by choices and actions. The whole social rights. It also require in depended judiciary. Laws are administrative process is accountable to public and basic requirements of any system, especially in democratic accountability is equally important of effective growth and style government, effective implementation of laws play development in the society. The process of governance is greater role for governance working. strengthening through accountability of the institutions.

Transparency: Themain aim of good governance is too Strategic Vision: UNDP and Second Administrative bring transparency in public sector it need participation of Reform Commission of India have included strategic vision peoples in decision making process and transparency is the as ninth feature. In planned vision-Leaders and public have a basic requirement of decision making process. Decision wide-ranging and long term perspective on good governance occupied and their enforcement is done in a way which and human development, along with a sense of what is follows laws and regulations. Information is spontaneously desirable for such growth. available and directly accessible to those who will be affected by such decisions and their enforcement. These are the characteristics of good governance. Now Transparency is all important for citizens, which help to the question what is inclusive good governance and who e- understand government policies by common-man of the governance is an inclusive instrument for good society. governance.Inclusive good governance refers to bring all groups of the society into a same plat form. Responsiveness: Responsibility on all in governance is key for the success of good governance. The responsible The main focus of government is to provide services to stakeholders are served within a reasonable time by citizens, for this purpose various agencies are involved in governing apparatus with due care and without services delivery process, i.e. Public, Private sector and civil discrimination. Positive responses by all segment of the society Groups. It is very essential that the services should society are equally important of effective governance be responsive to user needs. working. In the context of Good Governance, Willy McCourt defines three key elements. Consensus Orientation: Arriving at results which would be  Ensuring Performance fair to all and ruling out extreme arrangements to the extent  Developing Competition possible. Requirement of meditation of different aids the  Responsive Service society to reach a broad agreement in community on what is in the best interest of whole community and this can be For this purpose there is a need of citizen friendly achieved. It also need a long –run perspective for human administration, where the process of service delivery development and how to the achieve objectives of such become efficient, by making administration accountable and growth. Change requires long duration planning for it better citizen friendly, so the use of ICT has touch all facets of the results is key component. life of common man and play a significant role in service delivery mechanism, and the application of ICT has been Equity and Inclusiveness: It is important for every found to be highly useful in governance which is known as organization that they ensure to all its participants of the e- governance or electronic governance. society touch that they have a stake in its affairs and do not impression excluded from the mainstream. This has need of IV. SOME E- INITIATIVES OF DIFFERENT all segments of community the weaker section to enhance STATES IN THE COUNTRY FOR their well-being. Providing basis amenities and development PROMOTING GOOD GOVERNANCE is elementary purpose of good governance. Before discussing e-initiatives of different states some Effectiveness and Efficiency: The key of all development (e) initiatives taken by central Government as mission mode projects is effectiveness and efficiency in its working not a project under national e- Governance plan 2006 some of single venture of development is successive if it fails in them are as. both. Action being taken according to effective decisions and fully implementation process. Organisations, procedure, e- Office produce outcomes to meet the need of society while making UID the paramount use of assets at their clearance. It also refers PensionsBanking workable use of natural resources and the protection of Initiatives at state level, environment. It helps in progressive development, and BhoomiProject: Online delivery of Land Records f by state equilibrium growth, in term of economic, social, political, of Karnataka. etc. Gyandoot: by Madhya Pradesh LokvaniProject: in Uttar Pradesh Accountability: Accountability is the main instrument in a FRIENDS: In Kerala democratic set-up public and private sector and civil e- Mitra: Project in Rajasthan society organizations must be accountable to the public and to their institutional stakes holders .In other words we may

IJISRT21JAN306 www.ijisrt.com 553 Volume 6, Issue 1, January – 2021 International Journal of Innovative Science and Research Technology ISSN No:-2456-2165 OLAP: Online Analytical Processing would be developed V. CONCLUSION by Haryana for planning and decision making. DISNIC, COURTIS, AIS,CRISP,: By state of Punjab Governance is the process of decision making that LOKMITRA: by Himachal Pradesh need more participation, which aim at come up with good Raj- SWIFT – State wide intranet to Facilitate data, Text decisions and Inclusive governance, through citizen and e- mail between office of CM and all District Collectors involvement make the whole process easier and helpful in by Rajasthan. policy implementation, In developing nations use of ICTs is e- Panchyat: in Jammu and Kashmir often limited owning to various reasons, there is a need of Sukoon: by Jammu and Kashmir, stragic approach that aim at specified target and allot a reason able time to attain them, bringing inclusive good Beside these there are number of e- Initiatives taken by governance there is a need of strong e- governance different states of the country for bringing Good involvement for this firstly we strong e- governance Governance. infrastructure which bring results in governance, improving quality of services and citizen involvement, transparency Its seem here that for the Implementation of these effectiveness, reduction of corruption all are the prime initiatives need strong Governance which demand quality objective of Good Governance which is possible through the governance World Bank highlight features of governance in help of strong e- projects this is a successive way for the concept of Good Governance as the one epitomized by bringing Inclusive Good Governance hence we can say that predictable, open and enlighten policy –making a e- Governance a comprehensive approach for bringing bureaucracy imbued with a professional ethos acting in Inclusive Good Governance in the Country. E Government furtherance of public good, the rule of law and the public should enable anyone visiting a city website to communicate participation in decisions making. and interact with city employees via the Internet, the use of Internet enhance the service delivery is which is the main Inclusive Good Governance refer to bring all the group focal area of Inclusive Good Governance providing service of the society in same place it is only through when to all group of society at same platform in an ,National regional, or Local Government make a concrete Comprehensive style. effort to provide service to the citizens in equal manner,they sow the seeds of stability and Growth. When this is done In other words we can say that Inclusive Good through legal framework of political and legal Governance, bring all together, i.e. Democracy, Respect for accountability,citizen increase trust on state institutions to Human Rights, justice and rule of law which are the key to support market not prey them, and treat all citizen in an political and economic transformation in the country in even- handed manner. This underlies the efficacy of public future, so as a new innovative tool in the process of sector intervention to improve health,education, welfare, Governance is equally significant in bringing development development;the whole process demand reform for this e- and create a path toward Inclusive Good Governance in governance is a key tool which is helpful for bringing coming epoch. Inclusive Good Governance In the Country. REFERENCES

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