Glossary of TransmittalPostal Terms Letter Publication 32 July 2013 Transmittal Letter A. Purpose. This glossary defines the most widely used words and phrases unique to, or with special meaning within, the United States Postal Service®. It includes terms related to products and services, delivery and mail processing operations, automation technology, and strategic programs that boost productivity and improve the customer experience. This glossary does not, however, present comprehensive descriptions or furnish precise legal definitions such as those in 39 U.S.C and 39 C.F.R. If the glossary definition of a term contradicts the definition of the same term in another official and current Postal Service™ directive, the directive definition supersedes the glossary definition. B. Questions and Comments. Questions and comments, including suggestions for revisions or additions of terms, can be sent to:
[email protected] or PUBLICATION 32 EDITOR BRAND AND POLICY US POSTAL SERVICE 475 L'ENFANT PLZ SW RM 4646 WASHINGTON DC 20260-3101 C. Cancellations. All previous issues of Publication 32 are obsolete. D. Effective Date. This publication is effective July 2013. Samuel M. Pulcrano Vice President Corporate Communications Contents Introduction . 1 Format and Organization . 1 Style . 4 Acronyms and Abbreviations . 4 Alphabetization . 4 Capitalization. 4 Forms and Publications. 4 Trademarks . 4 Postal Terms . 5 List of Acronyms/Abbreviations. 239 July 2013 iii Glossary of Postal Terms This page intentionally left blank iv Publication 32 Introduction Publication 32, Glossary of Postal Terms, first appeared in 1974, and has been updated several times since then to reflect the introduction of new products and services, as well as advances in mail processing and delivery operations.