1042547 FMSE Pi-Pxxiv Pp3.Indd

Total Page:16

File Type:pdf, Size:1020Kb

1042547 FMSE Pi-Pxxiv Pp3.Indd Endnotes Chapter 1 1. Kenji Hall, “Japan: Google’s Real-Life Lab,” Business- Marketing Research, August 1967, pp. 291–295; Vijay Week, February 25, 2008, pp. 55–58; Ian Rowley, “Testing Mahajan, Eitan Muller, and Frank M. Bass, “New Prod- What’s Hot in the Cradle of Cool,” BusinessWeek, May 7, uct Diffusion Models in Marketing: A Review and Direc- 2007, p. 46. tions,” Journal of Marketing, January 1990, pp. 1–27. 2. Jacob Jacoby, “Consumer Psychology: An Octennium,” in 11. Jacob Jacoby, Carol K. Berning, and Thomas F. ed. Paul Mussen and Mark Rosenzweig, Annual Review of Dietworst, “What About Disposition?” Journal of Mar- Psychology (Palo Alto, Calif.: Annual Reviews, 1976), pp. keting, April 1977, pp. 22–28. 331–358. With permission from the Annual Review of 12. Easwar S. Iyer and Rajiv K. Kashyap, “Consumer Recy- Psychology, vol. 27, © 1976, by Annual Reviews. cling: Role of Incentives, Information, and Social Class,” 3. Pauline Maclaran and Stephen Brown, “The Center Can- Journal of Consumer Behaviour 6, no. 1, 2007, pp. 32–47. not Hold: Consuming the Utopian Marketplace,” Journal 13. Nigel F. Maynard, “Waste Not,” Building Products, July– of Consumer Research 32, no. 2, 2005, pp. 311–323; Dawn August 2004, pp. 45+. R. Deeter-Schmelz and Jane L. Sojka, “Wrestling with 14. See Peter Francese, “A New Era of Cold Hard Cash,” American Values: An Exploratory Investigation of World American Demographics, June 2004, pp. 40–41. Wrestling Entertainment as a Product-Based Subculture,” 15. Joydeep Srivastava and Priya Raghubir, “Debiasing Using Journal of Consumer Behaviour 4, no. 2, 2004, pp. 132–143; Decomposition: The Case of Memory-Based Credit Card Stuart Elliott, “Crossing the Street Is Anything But Pedes- Expense Estimates,” Journal of Consumer Psychology 12, trian,” New York Times, May 25, 2004, www.nytimes.com. no. 3 (2002), pp. 253–264. 4. See, for example, C. A. Russell, A. T. Norman, and S. E. 16. “Average Annual Expenditures of All Consumer Units Heckler, “The Consumption of Television Program- and Percent Changes,” U.S. Department of Labor, U.S. ming: Development and Validation of the Connected- Bureau of Labor Statistics, Consumer Expenditure Sur- ness Scale,” Journal of Consumer Research, June 2004, vey 2003–2005, February 2007, Table A. pp. 150–161; S. P. Mantel and J. J. Kellaris, “Cognitive 17. Mathis Chazanov, “Body Language,” Los Angeles Times: Determinants of Consumers’ Time Perceptions: The Westside News, April 30, 1995, pp. 10–15. Impact of Resources Required and Available,” Journal 18. Kristine R. Ehrich and Julie R. Irwin, “Willful Ignorance of Consumer Research, March 2003, pp. 531–538; and J. in the Request for Product Attribute Information,” Jour- Cotte, S. Ratneshwar, and D. G. Mick, “The Times of nal of Marketing Research, August 2005, pp. 266–277; Their Lives: Phenomenological and Metaphorical Markus Giesler, “Consumer Gift Systems,” Journal of Characteristics of Consumer Lifestyles,” Journal of Consumer Research 33, no. 2, 2006, pp. 283–290. Consumer Research, September 2004, pp. 333–345. 19. Michael Basnjak, Dirk Obermeier, and Tracy L. Tuten, 5. Joachim Vosgerau, Klaus Wertenbroch, and Ziv Carmon, “Predicting and Explaining the Propensity to Bid in “Indeterminancy and Live Television,” Journal of Con- Online Auctions: A Comparison of Two Action-Theo- sumer Research 32, no. 4, 2006, pp. 487–495. retical Methods,” Journal of Consumer Behaviour 5, no. 6. Erica Mina Okada and Stephen J. Hoch, “Spending Time 2, 2006, pp. 102–116; Barbara B. Stern and Maria Royne Versus Spending Money,” Journal of Consumer Research Stafford, “Individual and Social Determinants of Win- 31, no. 2, 2004, pp. 313–323. ning Bids in Online Auctions,” Journal of Consumer 7. Morris B. Holbrook, “What Is Consumer Research?” Jour- Behaviour 5, no. 1, 2006, pp. 43–55; Charles M. Brooks, nal of Consumer Research, June 1987, pp. 128–132; Russell Patrick J. Kaufmann, and Donald R. Lichtenstein, W. Belk, “Manifesto for a Consumer Behavior of Con- “Travel Configuration on Consumer Trip-Chained sumer Behavior,” Scientific Method in Marketing, 1984, Store Choice,” Journal of Consumer Research 31, no. 2, AMA Winter Educators’ Conference, St. Petersburg, FL. 2004, pp. 241–248. 8. Robyn A. LeBoeuf, “Discount Rates for Time Versus 20. Matthew J. Bernthal, David Crockett, and Randall L. Dates: The Sensitivity of Discounting to Time-Interval Rose, “Credit Cards as Lifestyle Facilitators,” Journal of Description,” Journal of Marketing Research, February Consumer Research 32, no. 1, 2005, pp. 130–145; “Presi- 2006, pp. 59–72. dent of eBay’s PayPal Reportedly Sees No E-commerce 9. Baba Shiv, Ziv Carmon, and Dan Ariely, “Placebo Effects Slowdown,” MarketWatch, March 17, 2008, www.mar- of Marketing Actions: Consumers May Get What They ketwatch.com. Pay For,” Journal of Marketing Research, November 21. See, for example, Valerie S. Folkes, Ingrid M. Martin, and 2005, pp. 383–393. Kamal Gupta, “When to Say When: Effects of Supply on 10. Jonathan Arndt, “Role of Product-Related Conversa- Usage,” Journal of Consumer Research, December 1993, tions in the Diffusion of a New Product,” Journal of pp. 467–477. 11042547_Endnotes042547_Endnotes pp2.inddpp2.indd 1 111/18/081/18/08 55:32:29:32:29 PPMM N-2 Endnotes 22. Pui-Wing Tam, “Entreaty to Camera-Phone Photogra- 39. Rasul Bailay, “A Hindu Festival Attracts the Faithful and phers: Please Print,” Wall Street Journal, December 28, U.S. Marketers,” Wall Street Journal, February 12, 2001, 2004, pp. B1, B3. p. A18. 23. Mark A. Le Turck and Gerald M. Goldhaben, “Effective- 40. Pierre Chandon and Brian Wansink, “When Are Stock- ness of Product Warning Labels: Effects of Consumer In- piled Products Consumed Faster?” Journal of Marketing formation Processing Objectives,” Journal of Public Research, August 2002, pp. 321–335. Affairs, Summer 1989, pp. 111–125. 41. Joseph C. Nunes, “A Cognitive Model of People’s Usage 24. Russell W. Belk, “Collecting as Luxury Consumption: Ef- Estimations,” Journal of Marketing Research 38, Novem- fects on Individuals and Households,” Journal of Eco- ber 2000, pp. 397–409. nomic Psychology, September 1995, pp. 477–490. 42. Kathleen D. Vohs and Ronald J. Faber, “Spent Re- 25. Jacoby, Berning, and Dietworst, “What About sources: Self-Regulatory Resource Availability Affects Disposition?” Impulse Buying,” Journal of Consumer Research 33, no. 26. June Cotte, S. Ratneshwar, and David Glen Mick, “The 4, 2007, pp. 537–548; Suresh Ramanathan and Geeta Times of Their Lives: Phenomenological and Metaphor- Menon, “Time-Varying Effects of Chronic Hedonic ical Characteristics of Consumer Timestyles,” Journal of Goals on Impulsive Behavior,” Journal of Marketing Re- Consumer Research 31, no. 2, 2004, pp. 333–345. search, November 2006, pp. 628–641; Fritz Strack, Lioba 27. Michael Arndt, “McDonald’s 24/7,” BusinessWeek, Feb- Werth, and Roland Deutsch, “Refl ective and Impulsive ruary 5, 2007, pp. 64+. Determinants of Consumer Behavior,” Journal of Con- 28. Rongrong Zhou and Dilip Soman, “Looking Back: sumer Psychology 16, no. 3, 2006, pp. 205–216; Xueming Exploring the Psychology of Queuing and the Effect of Luo, “How Does Shopping with Others Infl uence Im- the Number of People Behind,” Journal of Consumer pulsive Purchasing?” Journal of Consumer Psychology Research, March 2003, pp. 517–530. 15, no. 4, 2005, pp. 288–294; Rosellina Ferraro, Baba 29. Stephen M. Nowlis, Naomi Mandel, and Deborah Brown Shiv, and James R. Bettman, “Let Us Eat and Drink, for McCabe, “The Effect of a Delay Between Choice and Tomorrow We Shall Die: Effects of Mortality Salience Consumption on Consumption Enjoyment,” Journal of and Self- Esteem on Self-Regulation in Consumer Consumer Research, December 2004, pp. 502–210. Choice,” Journal of Consumer Research 32, no. 1, 2005, 30. Erica Mina Okada, “Trade-ins, Mental Accounting, and pp. 65–75; Anirban Mukhopadhyay and Gita Venkatara- Product Replacement Decisions,” Journal of Consumer mani Johar, “Where There Is a Will, Is There a Way? Ef- Research 27, March 2001, pp. 433–446. fects of Lay Theories of Self-Control on Setting and 31. John Fetto, “Supershoppers,” American Demographics, Keeping Resolutions,” Journal of Consumer Research May 2003, p. 17. 31, no. 4, 2005, pp. 779–786. 32. Ylan Q. Mui, “Paging Through the Holidays,” Washington 43. Allison R. Johnson and David W. Stewart, “A Re- Post, December 1, 2007, p. D1. Appraisal of the Role of Emotion in Consumer Behav- 33. Kuan-Pin Chiang and Ruby Roy Dholakia, “Factors Driv- ior: Traditional and Contemporary Approaches,” in ing Consumer Intention to Shop Online: An Empirical ed. Naresh Malhotra, Review of Marketing Research, Investigation,” Journal of Consumer Psychology 13, no. vol. 1, 2004, pp. 1–33; R. P. Bagozzi, M. Gopinath, and 1, 2003, pp. 177–183; David Whelan, “A Tale of Two Con- P. U. Nyer, “The Role of Emotions in Marketing,” Jour- sumers,” American Demographics, September 1, 2001, nal of the Academy of Marketing Science 27, no. 2, pp. 54–57. 1999, pp. 184–206. 34. Jonathan Birchall, “How to Cut in the Middleman,” 44. Deborah J. MacInnis and Gustavo deMello, “The Con- Financial Times, March 12, 2008, p. 12. cept of Hope and its Relevance to Product Evaluation 35. Rebecca Buckman and David Pringle, “Cellphones Help and Choice,” Journal of Marketing, January 2005, with Disaster Relief,” Wall Street Journal, January 3, pp. 1–14; Gustavo DeMello, Deborah J. MacInnis, and 2005, p. B5; Hassan Fattah, “America Untethered,” David W. Stewart, “Threats to Hope: Effects on Reason- American Demographics, March 2003, pp. 34–41; ing About Product Information,” Journal of Consumer Hassan Fattah and Pamela Paul, “Gaming Gets Serious,” Research 34, no. 2, 2007, pp. 153–161. American Demographics, May 2002, pp. 39–43. 45. Kirsten Passyn and Mita Sujan, “Self-Accountability 36. Linda L. Price, Eric J. Arnould, and Carolyn Folkman Emotions and Fear Appeals: Motivating Behavior,” Jour- Curasi, “Older Consumers’ Disposition of Special Pos- nal of Consumer Research 32, March 2006, pp.
Recommended publications
  • Klaus Wertenbroch, July 2021
    Klaus Wertenbroch, July 2021 Klaus Wertenbroch The Novartis Chaired Professor of Management and the Environment Professor of Marketing INSEAD 1 Ayer Rajah Avenue Singapore 138676 ph.: +65 6799-5348 [email protected] ACADEMIC APPOINTMENTS INSEAD (Europe Campus, France, 1999-2003, 2005-17; Asia Campus, Singapore, 2003-05, from 2017) The Novartis Chaired Professor of Management and the Environment, since 2018 Professor of Marketing, since 2007 Associate Professor of Marketing, 2001-2007 (with tenure from 2003) Assistant Professor of Marketing, 1999-2001 University of Pennsylvania, The Wharton School Judith C. and William G. Bollinger Visiting Professor, 2011-2012 Visiting Professor of Marketing, 2010-2013 University of California, Berkeley, Haas School of Business Visiting Professor of Marketing, spring semester 2009 Yale University, Yale School of Management Assistant Professor of Marketing, 1997-1999 Duke University, The Fuqua School of Business Assistant Professor of Marketing, 1994-1997 The University of Chicago, Graduate School of Business Lecturer of Behavioral Science, 1993-1994 EDUCATION The University of Chicago Ph.D. in Business Administration (Marketing and Behavioral Science; advisor: Steve Hoch), 1994 M.B.A. in Marketing and Statistics, 1994 Darmstadt University of Technology (Technische Hochschule Darmstadt), Germany M.Sc. (Diplom) in Organizational and Industrial Psychology and Labor Law, 1990 Master’s thesis research, University of Southern California (advisor: Detlof von Winterfeldt), 1989 Master’s studies, Brooklyn College and Graduate Center, City University of New York, 1985-1986 Johannes Gutenberg-University Mainz, Germany B.Sc. (Vordiplom) in Psychology, 1985 Diltheyschule, humanistisches Gymnasium, Wiesbaden, Germany Abitur (grosses Latinum, Graecum), 1980 ACADEMIC HONORS AND AWARDS Invited to nominate candidates for The Sveriges Riksbank Prize in Economic Sciences in Memory of Alfred Nobel for 2020, 2019, 2018, 2017, 2016 1 Klaus Wertenbroch, July 2021 Invited speaker for the 100th anniversary celebration of the first Ph.D.
    [Show full text]
  • Dan Ariely Alfred P
    Dan Ariely Alfred P. Sloan Professor of Behavioral Economics Curriculum Vitae [Updated October 2007] Education Duke University, The Fuqua School of Business, Durham, NC Ph.D., Business Administration, August 1998. University of North Carolina, Chapel Hill, NC Ph.D., Cognitive Psychology, August 1996 University of North Carolina, Chapel Hill, NC M.A., Cognitive Psychology, August 1994 Tel Aviv University, Tel Aviv, Israel B.A., Psychology, June 1991 Personal Convincing Sumi to marry me Achievements Amit (2002) Neta (2006) Employment 2007 – Current: Duke University, Fuqua School of Business & The Center for Cognitive Neuroscience (visiting Professor) 1998 – Current: MIT, Sloan School of Management & the Media Laboratory Other 2001-2002: University of California at Berkeley appointments 2004 (Summer): The Center for Advanced Studies in the Behavioral Sciences, Stanford 2005-2007: The Institute for Advanced Study, Princeton Published Dan Ariely (Forthcoming) “Customers’ Revenge 2.0” Harvard Business Papers Review. Dan Ariely and Michael Norton. (Forthcoming) “Psychology and Experimental Economics: A Gap in Abstraction” Current Directions in Psychological Science. Jeana Frost, Zoë Chance, Michael Norton and Dan Ariely. (Forthcoming) “People are Experience Goods: Improving Online Dating with Virtual Dates” Journal of Interactive Marketing. Ariely CV - 1 - Dan Ariely, Emir Kamenica and Drazen Prelec. (Forthcoming) “Man’s Search for Meaning: The Case of Legos.” Journal of Economic Behavior and Organization. Kristina Shampan’er and Dan Ariely. (Forthcoming) “How Small is Zero Price? The True Value of Free Products.” Marketing Science. Uri Simonsohn, Niklas Karlsson, George Loewenstein and Dan Ariely. (Forthcoming) “The Tree of Experience in the Forest of Information: Overweighing Personal Relative to Vicarious Experience.” Organizational Behavior and Human Decision Processes.
    [Show full text]
  • Ziv Carmon's Curriculum Vitae
    Ziv Carmon’s Curriculum Vitae Phone: +65 6799 5337 Address: INSEAD, 1 Ayer Rajah Ave., Singapore 138676 email: ziv.carmon at insead.edu & ziv.carmon at gmail.com Academic Appointments 2017 Dean of Research, INSEAD. 2017 The INSEAD Alfred H. Heineken Chaired Professor of marketing. 2012 The INSEAD Chaired Professor of Marketing in Memory of Erin Anderson. 2006 Professor of Business Administration, INSEAD. 2000 Associate Professor of Business Administration, INSEAD. 1993 Assistant Professor of Business Administration (Marketing), Fuqua School of Business, Duke University; Promoted to Associate Professor in 1997. Education 1993 Ph.D. in Business Administration, Haas School of Business, University of California- Berkeley; Thesis advisers: Daniel Kahneman & Itamar Simonson. 1990 M.S. in Business Administration, Haas School of Business, University of California- Berkeley. 1986 B.Sc. in Industrial Engineering (Cum Laude), Technion- I.I.T. Awards and Honors (since 2006) 2022 Conference co-Chair, The Choice Symposium. Invited Speaker, The Invitational Choice Symposium (2019, 2016, 2010, 2007, 2004, 2001, 1997, 1994); 2020 Doctoral Consortium Faculty, Association of Consumer Research (also in 2018, 2017, 2014, 2013, 2012, 2011, 2010, 2008, 2007, 2006, 2005); Society of Consumer Psychology (2009); American Marketing Association (2007, 2005); European Marketing Association Conference (2008, 2006); 2019 Deans’ Commendation for Excellence in MBA Teaching (also in 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011); 2017 Competitive Research Grant of S$783,120, for the RCT study Promoting Green Mobility; 2014 Certificate of Recognition for Outstanding MBA Teaching; 2012 Competitive Research Grant by the Institute on Asian Consumer Insight; 2011 Supervised the Winner of the Association of Consumer Research/Sheth Foundation Dissertation Award in Public Purpose Consumer Research; 2010 Winner, William F.
    [Show full text]
  • Ariely Cv.Pdf
    Dan Ariely Curriculum Vitae Current 2008 – Current Appointments Duke University, James B. Duke Professor of Psychology and Behavioral Economics 2008 – Current Senior Fellow, Duke University Kenan Institute for Ethics 2015 – Current Faculty Director, Washington University in St. Louis: George Warren Brown School of Social Work, Envolve Center for Health Behavior Change 2016 – Current Visiting Professor, AMC-UvA Education Duke University, The Fuqua School of Business, Durham, NC Ph.D. Business Administration, August 1998. University of North Carolina, Chapel Hill, NC Ph.D. Cognitive Psychology, August 1996 University of North Carolina, Chapel Hill, NC M.A. Cognitive Psychology, August 1994 Tel Aviv University, Tel Aviv, Israel B.A. Psychology, June 1991 Personal Achievements Convincing Sumi to marry me Amit (2002) Neta (2006) Other Appointments 2001 – 2002: University of California at Berkeley 2004 (Summer): Stanford, The Center for Advanced Studies in the Behavioral Sciences 2005 – 2007: Princeton, The Institute for Advanced Study 1998 – 2008: MIT, Sloan School of Management Ariely CV Page 1 2000 – 2010: MIT, The Media Laboratory Published Janet Schwartz and Dan Ariely (2016), “Life is a Battlefield.” The Independent Papers Review. Neil Garrett, Stephanie Lazzaro, Dan Ariely, and Tali Sharot (2016), “The Brain Adapts to Dishonesty.” Nature Neuroscience. Shahar Ayal, Guy Hochman, Dan Ariely (2016), “Editorial: Dishonest behavior, from theory to practice.” Frontiers in Psychology. Chang-Yuan Lee, Guy Hochman, Steve Prince, and Dan Ariely (2016), “Self- Signals: How Acting in a Self-Interested Way Influences Environmental Decision Making.” PLOS ONE. Daniel Mochon, Karen Johnson, Janet Schwartz, and Dan Ariely (2016) “What Are Likes Worth? A Facebook page field experiment.” Journal of Marketing Research.
    [Show full text]
  • Gal Zauberman
    May 2016 Gal Zauberman Curriculum Vitae Yale School of Management Phone: (203) 432-5037 165 Whitney Avenue, Evans Hall 5532 Email: [email protected] Yale University Web: www.galzauberman.com New Haven, CT 06511 EDUCATION Ph.D., Marketing, 2000. Duke University, The Fuqua School of Business, Durham, NC, USA. B.A. with Highest Honors, Economics and Psychology, 1994. The University of North Carolina, Chapel Hill, NC, USA. Undergraduate Studies, 1991-1992. Tel-Aviv University, Tel-Aviv, Israel. ACADEMIC EMPLOYMENT Professor of Marketing, 2015 - present. Yale School of Management, Yale University. New Haven, CT. USA Laura and John J. Pomerantz Professor of Marketing, and Professor of Psychology, 2014 - 2015. The Wharton School, University of Pennsylvania. Philadelphia, PA. USA. Secondary Appointment and member of Psychology Graduate Faculty Group, Department of Psychology, University of Pennsylvania. Professor of Marketing and Professor of Psychology, 2012 - 2015. The Wharton School, University of Pennsylvania. Philadelphia, PA. USA. The Ford Foundation Visiting Associate Professor of Marketing, 2011 - 2012. The Booth School of Business, University of Chicago. Chicago, IL. USA. Associate Professor of Marketing, 2006 - 2012. The Wharton School, University of Pennsylvania. Philadelphia, PA. USA. Assistant Professor of Marketing, 2000 - 2006. Kenan-Flagler Business School, University of North Carolina. Chapel-Hill, NC. USA. Instructor, 1997 - 2000. The Fuqua School of Business, Duke University. Durham, NC. USA RESEARCH INTERESTS Behavioral Decision Research Behavioral Economics Consumer Behavior Time and Decisions Financial Decision Making Experiences and Well-Being Memory, Meaning, and Consumption RESEARCH PUBLICATIONS Articles Published in Refereed Journals Diehl, Kristin, Gal Zauberman, and Barasch, Alixandra (forthcoming). How Taking Photos Increases Enjoyment of Experiences.
    [Show full text]
  • Klaus Wertenbroch, March 2008
    Klaus Wertenbroch, March 2008 Klaus Wertenbroch Professor of Marketing INSEAD Europe Campus Boulevard de Constance 77305 Fontainebleau Cedex, France voice (33) (0)1 6071 2651 fax (33) (0)1 6072 9240, [email protected] ACADEMIC APPOINTMENTS INSEAD, Professor of Marketing, from 2007. Associate Professor of Marketing with tenure, 2003-2007; Associate Professor, 2001-2003; Assistant Professor, 1999-2001 (Europe Campus, France, 1999-2003, from 2005; Asia Campus, Singapore, 2003-2005). Yale University, Yale School of Management, Assistant Professor of Marketing, 1997-1999. Duke University, The Fuqua School of Business, Assistant Professor of Marketing, 1994-1997. The University of Chicago, Graduate School of Business, Lecturer of Behavioral Science, 1993-94. EDUCATION The University of Chicago Ph.D. in Marketing and Behavioral Science (advisor: Steve Hoch), 1994. M.B.A. in Marketing and Statistics, 1994. Darmstadt University of Technology (Technische Hochschule Darmstadt), Germany M.S. in Organizational and Industrial Psychology and Labor Law, 1990. Johannes Gutenberg-University Mainz, Germany B.S. in Psychology, 1985. ACADEMIC HONORS AND AWARDS Faculty member, American Marketing Association Sheth Foundation Doctoral Consortium, 2008. Faculty member, Association for Consumer Research Doctoral Symposium, 2007. Invited Participant, Invitational Choice Symposium, 2007 (Wharton), 2004 (Colorado), 2001 (Berkeley), 1998 (HEC). Finalist, Journal of Consumer Research Best Article Award, 2006. European Marketing Academy Conference (EMAC) Doctoral Colloquium Co-Chair, 2006. Winner, William F. O’Dell Award, American Marketing Association, 2005. Outstanding Reviewer Award, Journal of Consumer Research, 2003. Marketing Science Institute Young Scholar, inaugural program, 2001. Winner, John A. Howard American Marketing Association Dissertation Award, 1995. Delegate, American Marketing Association Doctoral Consortium, 1993.
    [Show full text]
  • Organisational Innovation in a Deglobalised World
    INSEAD Virtual Academic Conference Organisational Innovation in a Deglobalised World 26 - 27 March 2021, 1:00pm - 4:00pm (CET) A Word from the Dean of Research Since the launch of the China Initiative in the Summer of 2019, I have followed with interest and appreciation the progress of China-related research undertakings across the school, made possible by the generous donation of our benefactor. From ground-breaking research to the creation of new teaching material, to the faculty field trip to Hangzhou in November 2019, the output is there for you to see. This conference, bringing together experts from around the world, represents an important milestone in INSEAD’s China journey. I expect these two days to be fascinating and look forward to welcoming you again to INSEAD, ideally in a face-to-face setting, in the future. Ziv Carmon Dean of Research, INSEAD Professor of Marketing The Alfred H. Heineken Chaired Professor of Marketing About Us The INSEAD China Initiative (https://www.insead.edu/centres/china-initiative) is a thought leader on the managerial challenges and opportunities encountered by businesses that operate in China, or China-based businesses dealing with entities outside of China. Our priorities include developing research to examine the China business landscape; facilitating and promoting academic exchanges as well as academic-corporate collaborations through annual conferences and field trips. Professor Quy Huy INSEAD Professor of Strategy The Solvay Chaired Professor of Technological Innovation Academic Director, INSEAD China Initiative Dr. Quy Nguyen Huy is a professor of strategy at INSEAD since 1998. He is known as a pioneering world scholar in linking social-emotional factors to the performance of strategic change and organisational innovation.
    [Show full text]
  • Three Essays Examining the Influence of Time Architecture on Consumer Behavior
    Title Page Temporally Designing the Consumer Experience: Three Essays Examining the Influence of Time Architecture on Consumer Behavior by Jillian Leigh Hmurovic B.A. in Psychology, Purdue University, 2007 M.A. in Organizational Psychology, Michigan State University, 2012 Submitted to the Graduate Faculty of the Joseph M. Katz Graduate School of Business in partial fulfillment of the requirements for the degree of Doctor of Philosophy University of Pittsburgh 2020 Committee Page UNIVERSITY OF PITTSBURGH JOSEPH M. KATZ GRADUATE SCHOOL OF BUSINESS This dissertation was presented by Jillian Leigh Hmurovic It was defended on June 23, 2020 and approved by J. Jeffrey Inman, Associate Dean for Research and Faculty and Albert Wesley Frey Professor of Marketing, University of Pittsburgh Cait Lamberton, Alberto I. Duran President's Distinguished Professor of Marketing, University of Pennsylvania Eugenia Wu, Associate Professor of Marketing, University of Pittsburgh Peggy Liu, Ben L. Fryrear Faculty Fellow and Assistant Professor of Marketing, University of Pittsburgh Kelly Goldsmith, Associate Professor of Marketing, Vanderbilt University Dissertation Advisors: J. Jeffrey Inman, Associate Dean for Research and Faculty and Albert Wesley Frey Professor of Marketing, University of Pittsburgh and Cait Lamberton, Alberto I. Duran President's Distinguished Professor of Marketing, University of Pennsylvania ii Copyright © by Jillian Leigh Hmurovic 2020 iii Abstract Temporally Designing the Consumer Experience: Three Essays Examining the Influence of Time
    [Show full text]
  • A Psychological Perspective on Service Segmentation Models
    A Psychological .Perspective on Service Segmentation Models: The Significance of Accounting for Consumers' Perceptions of Waiting and Service Ziv Carmon • J. George Shanthikumar • Tali F. Carmon Marketing Group, Fuqua School of Business, Duke University, Durham, North Carolina 27706 Management Science Group, Walter A. Haas School of Business, University of California, Berkeley, California 94720 Department of Industrial Engineering and Operations Research, University of California, Berkeley, California 94720 e examine how service should be divided and scheduled when it can be provided in W multiple separate segments. We analyze variants of this problem using a model with a conventional function describing the waiting cost, that is modified to account for some aspects of the psychological cost of waiting in line. We show that consideration of the psychological cost can result in prescriptions that are inconsistent with the common wisdom of queuing theorists derived according to the conventional approach (e.g., equal load assignments). More generally, our intention in this paper is to illustrate that aspects of the psychological cost of waiting can be accounted for in the analysis of queuing systems, and that this may have sig­ nificant implications for the service schemes that are derived. (Queuing; Psychology of Waiting; Dissatisfaction; Workload Allocation; Service Ordering) 1. Introduction To date, much of the research on queuing has been People typically do not like to wait, as it causes them carried out by operations researchers concerned with to experience a broad range of unpleasant responses mathematical modeling of waiting lines. Numerous such as boredom, irritation, anxiety, tension, helpless­ published studies have successfully explored charac­ ness, and sometimes even humiliation.
    [Show full text]
  • CURRICULUM VITAE MOTY AMAR ACADEMIC POSITIONS Current Position
    CURRICULUM VITAE MOTY AMAR ________________________________________________________________ ACADEMIC POSITIONS Current position Assistant professor of Marketing, School of Business, Ono Academic College, Israel. 2009 – 2010 Post-Doctoral Fellow, Department of Marketing and JDM, Fuqua School of Business, Duke University, USA )iinvited by Dan Ariely(. EDUCATION 2004 - 2009 Ph.D., Department of Marketing. School of Business Administration, the Hebrew University of Jerusalem. Dissertation: “Generating a Placebo Effect through Marketing Actions”. Advisors: Maya Bar-Hillel (chair), Dan Ariely and Chezy Ofir. 1996-1998 MBA. Marketing and Finance School of Business Administration, the Hebrew University of Jerusalem. 1992-1995 B.A. Economics and Sociology & Anthropology, Summa cum laude Economics Department, the Hebrew University of Jerusalem. PRIMARY RESEARCH INTERESTS Consumer Behavior, Judgment & Decision Making, Consumer Financial Decision making, Food consumption behavior. AWARDS, SCHOLARSHIPS and GRANTS The paper “Winning the Battle but Losing the War: The Psychology of Debt Management,” on the Top 10 List of All-Time Downloads in the SSRN: Public Policy & Consumer Behavior category (March 2014-present). The Franco Nicosia ACR Best Competitive Paper Award by the Association for Consumer Research (2015) for the paper "Pain and Preferences: Observed Decisional Conflict and the Convergence of Preferences." Ono Academic College School of Business 2013 conference, Best Paper award. ISF – The Israel Science Foundation. Amar, M., (Principal Investigator) & Ayal, M. (Principal Investigator). Irrational Decisions in Debt Management ($92,000), 2012-2016. 4 years - Annual $23,000. NIHP - The Israel National Institute for Health Policy Research. Amar, M., (Principal Investigator), Etzion , M., (Principal Investigator) & Lahad (Principal Investigator), A. The Influence of Commercial Features on Therapeutic Efficacy of active drug, ($6000), 2012- 2013.
    [Show full text]
  • Positive Effects of Negative Publicity: When Negative Reviews Increase Sales
    University of Pennsylvania ScholarlyCommons Marketing Papers Wharton Faculty Research 3-2010 Positive Effects of Negative Publicity: When Negative Reviews Increase Sales Jonah A. Berger University of Pennsylvania Alan T. Sorensen Scott J. Rasmussen Follow this and additional works at: https://repository.upenn.edu/marketing_papers Part of the Marketing Commons Recommended Citation Berger, J. A., Sorensen, A. T., & Rasmussen, S. J. (2010). Positive Effects of Negative Publicity: When Negative Reviews Increase Sales. Marketing Science, 29 (5), 815-827. http://dx.doi.org/10.1287/ mksc.1090.0557 This paper is posted at ScholarlyCommons. https://repository.upenn.edu/marketing_papers/198 For more information, please contact [email protected]. Positive Effects of Negative Publicity: When Negative Reviews Increase Sales Abstract Can negative information about a product increase sales, and if so, when? Although popular wisdom suggests that “any publicity is good publicity,” prior research has demonstrated only downsides to negative press. Negative reviews or word of mouth, for example, have been found to hurt product evaluation and sales. Using a combination of econometric analysis and experimental methods, we unify these perspectives to delineate contexts under which negative publicity about a product will have positive versus negative effects. Specifically, we argue that negative publicity can increase purchase likelihood and sales by increasing product awareness. Consequently, negative publicity should have differential effects on established versus unknown products. Three studies support this perspective. Whereas a negative review in the New York Times hurt sales of books by well-known authors, for example, it increased sales of books that had lower prior awareness. The studies further underscore the importance of a gap between publicity and purchase occasion and the mediating role of increased awareness in these effects.
    [Show full text]
  • Association for Consumer Research
    ASSOCIATION FOR CONSUMER RESEARCH Labovitz School of Business & Economics, University of Minnesota Duluth, 11 E. Superior Street, Suite 210, Duluth, MN 55802 Individual Differences in Marketing Placebo Effects: Evidence From Brain Imaging and Behavioral Experiments Hilke Plassmann, INSEAD, France Bernd Weber, University of Bonn, Germany We used a novel automated structural brain imaging approach to determine individual differences of Marketing-Placebo-Effects (MPE) and combined this approach with behavioral experiments. We found that consumers high in reward-seeking, high in need for cognition, and low in somatosensory awareness are more responsive to MPE. [to cite]: Hilke Plassmann and Bernd Weber (2015) ,"Individual Differences in Marketing Placebo Effects: Evidence From Brain Imaging and Behavioral Experiments", in NA - Advances in Consumer Research Volume 43, eds. Kristin Diehl and Carolyn Yoon, Duluth, MN : Association for Consumer Research, Pages: 45-50. [url]: http://www.acrwebsite.org/volumes/1019497/volumes/v43/NA-43 [copyright notice]: This work is copyrighted by The Association for Consumer Research. For permission to copy or use this work in whole or in part, please contact the Copyright Clearance Center at http://www.copyright.com/. Expectancy and Placebo Effects of Marketing Actions Chair: Yann Cornil, University of British Columbia, Canada Paper #1: How Counterfeiting Contaminates the Efficacy of nals. Finally, Plassmann and Weber use a novel automated structur- Authentic Products al brain imaging approach to better understand individual differences Moty Amar, Ono College, Israel in marketing placebo effects on a behavioral and neural level, and Haiyang Yang, Johns Hopkins University, USA show that people high in reward-seeking, high in need for cognition, Ziv Carmon, INSEAD, Singapore and low in somatosensory awareness are more responsive to such Dan Ariely, Duke University, USA effects.
    [Show full text]