FRAUD & FINANCIAL CRIME EUROPE 2018 Assessing the interaction and convergence between fraud and financial crime for effective monitoring, detection and prevention
17-18 APRIL, 2018 | LONDON
HEAR FROM MORE THAN 20 SENIOR FRAUD AND FINANCIAL CRIME KEY TOPICS TO BE ADDRESSED PROFESSIONALS INCLUDING:
FRAUD AND AML REGULATORY ENVIRONMENT Brian Dilley Anne Markey CONVERGENCE AND PSD2 Group Director, Global Head of Understanding risks to increase Managing regulations whilst Fraud and Financial Group Fraud and convergence across departments reducing the opportunities for Crime Prevention Financial Crime fraudsters Lloyds Banking Innovation RISK APPETITE Group UBS Setting an effective risk appetite CARD FRAUD framework for fraud and AML Establishing effective controls and detection techniques to limit card Carolin Gardner Eric Wagner fraud AML Policy Lead Head of Group INTERNAL FRAUD Effective controls to monitor and European Financial Crime DATA PRIVACY AND mitigate insider risk Banking Authority Erste Group Bank AG PROTECTION Handling upcoming data sharing CYBER CRIME AND FRAUD restrictions across borders Interactions between cyber crime Mark Gale Paul Cain and fraud prevention Global Head of Independent Global Head of AI, MACHINE LEARNING Fraud Risk, Managing Research Analytics, AND ROBOTICS Director Financial Crime MONITORING TECHNIQUES Incorporating use to enhance Citigroup HSBC Optimising monitoring fraud and money laundering techniques and AML transaction detection and prevention monitoring
TERRORIST FINANCING Giovanni Cariello Larry Potter SCAMS Countering terrorist financing for Head of Group Fraud Head of Compliance Handling increase in scams and effective identification of Prevention and Protection and MLRO customer awareness terrorist activity BNP Paribas Starling Bank
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#FFCE18 www.cefpro.com/ffce FRAUD & FINANCIAL CRIME EUROPE 2018 | 17-18 APRIL, 2018 | LONDON
ABOUT THE EVENT As technological advances continue at pace and various The Fraud and Financial Crime Europe Summit 2018 boasts an regulatory initiatives are beginning to be implemented expert line-up of fraud and financial crime professionals from a throughout the UK and Europe, financial institutions continue diverse range of the leading and innovative institutions. Join us to face the challenge of criminals potentially infiltrating systems on April 17-18, 2018, to address a range of these topics within and producing financial and reputational damage. The Fraud the industry including: Fraud and AML convergence, internal and Financial Crime Europe Summit 2018 will look at this fraud, cyber crime, AML transaction monitoring, Scams, PSD2, environment, and assess the interaction and convergence data privacy and protection and AI, machine learning and between fraud and financial crime for effective monitoring robotics. detection and prevention of such activity.
There is increased scrutiny from regulators on banks to protect their institution from criminal interference, which continues We love the Center for to prove challenging with FI’s remaining a primary target for criminals. Banks therefore need to constantly be aware and Financial Professionals because keep up with the evolution of fraudsters through effective monitoring and prevention of fraud and financial crime related they bring together a community activity. With fraud and financial crime departments starting to converge and work ever-closer together, over two days of like-minded professionals at we will review this interaction, as well as best practices and very senior levels covering both technologies to enable effective fraud and financial crime prevention. We look to bring together industry professionals risk and finance Oracle Financial Services and peers to provide a platform for thought leadership, networking and idea sharing.
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#FFCE18 www.cefpro.com/ffce FRAUD & FINANCIAL CRIME EUROPE 2018 | 17-18 APRIL, 2018 | LONDON
AGENDA | DAY ONE | 17 APRIL
08:00 MORNING REGISTRATION & COFFEE • Constant customer education • Lack of test cases in court to determine liability 08:50 CHAIR’S OPENING REMARKS Brian Dilley, Group Director, Fraud and Financial Crime Prevention, PANEL DISCUSSION - CONVERGENCE Lloyds Banking Group Sven Kivvistik, Head of Anti-Financial Crime and Investigation 09:00 Understanding risks across both fraud and AML disciplines Services, Swedbank to increase convergence across departments • Classifying fraud and AML Giovanni Cariello, Head of Group Fraud Prevention and • Where fraud and AML sit: Risk, financial crime, compliance, legal? Protection, BNP Paribas • Communication between teams • Handling alerts or SARs through both lenses MONITORING TECHNIQUES • Cross skilling of teams focused on different financial crime 14:10 Assessing the use of monitoring techniques for effective disciplines fraud detection and prevention • Workflow, surveillance and monitoring tools to support • Types of activities to monitor convergence • Agile systems to monitor effectively • Hand-over stage between a fraud and money laundering case • System flexibility to develop new rules or scenarios to spot fraud Brian Dilley, Group Director, Fraud and Financial Crime Prevention, trends Lloyds Banking Group • Incorporating AI into techniques for monitoring activity Mark Gale, Global Head of Independent Fraud Risk, Managing • Banks architecture keeping up with transaction monitoring Director, Citigroup Sven Kivvistik, Head of Anti-Financial Crime and Investigation Chris Felton, Detective Inspector, National Fraud Intelligence Services, Swedbank Bureau AML TRANSACTION MONITORING RISK APPETITE 14:50 Optimising transaction monitoring processes to stay ahead 09:50 Setting an effective risk appetite framework for fraud and of increasing complexity of criminal operations AML in a vacuum of guidance • Moving to behavioural based transaction monitoring • Defining risk appetite • Use of network analytics: Interactions with peers across networks • Ensuring risk appetite is written and communicated effectively • Responsibility in driving risk appetite • Optimizing AML monitoring whilst maintaining compliance • Ensuring risk appetite is embedded across the organisation • Identifying mule accounts • Demonstrating that risk appetite is being followed • Taking regulators and governments along on this journey Mark Gale, Global Head of Independent Fraud Risk, Managing • Transaction monitoring for fraud vs. AML Director, Citigroup Paul Cain, Global Head of Research Analytics, Financial Crime, HSBC 10:30 MORNING REFRESHMENT BREAK & NETWORKING 15:30 AFTERNOON REFRESHMENT BREAK & NETWORKING 11:00 Assessing the exposure to risk and techniques to continually identify and manage new risks SCAMS • Understanding where risks lie in a dynamic environment 16:00 Approaches for handling the increase in different types of • Ensuring risk assessment reflects risks scams and ensuring customer awareness • Internal and external exposure to risks • Phishing, SMiShing, telephone deception, push payments • Documenting and demonstrating controls that mitigate risk • Governmental focus on customer protection • Interplay of first and second line • Customer and employee education and awareness Kevin Lindsay, Deputy Head of Financial Crime Group, • Re-programming customers’ thinking when they suffer losses Sumitomo Mitsui Banking Corporation Europe Limited from scams INTERNAL FRAUD • Improving cyber controls so customers are less likely to be 11:40 Ensuring effective and up to date controls are in place for scammed monitoring and mitigating internal fraud risk Niels Halse, Deputy Global Head of Fraud Management, Danske Bank • Examples and characteristics of internal fraud risk • Mitigation and fraud prevention strategies IMPERSONATIONS AND FALSE ID • Conducting internal investigations 16:40 Reviewing the identification of false documents and the • Practical recommendations rise in new technology enabling impersonations Richard Huebler, Deputy Head of Financial Crime Management, • The move to electronic identification Raiffeisen Bank • ID verification overseas: Lack of verification tools 12:20 LUNCH BREAK & NETWORKING • Identifying scenarios and data fraudsters using • ID fraud and ID theft PANEL DISCUSSON - CYBER CRIME & FRAUD • KYC: relying on documents that could be false 13:20 Understanding the interactions between cyber crime • Remote banking and the lack of face-to face-interaction prevention and fraud prevention in a fast changing environment • Lack of communication across banks giving rise to impersonations • Increased inventiveness of attackers • Use of malware to commit fraud 17:20 CHAIR’S CLOSING REMARKS • Protection of data and making data unusable if compromised • Solutions to manage risk 17:30 END OF DAY ONE & EVENING COCKTAIL DRINKS • Managing the impact of third party data loss RECEPTION
#FFCE18 www.cefpro.com/ffce FRAUD & FINANCIAL CRIME EUROPE 2018 | 17-18 APRIL, 2018 | LONDON
AGENDA | DAY TWO | 18 APRIL PANEL DISCUSSION – TECHNOLOGY LANDSCAPE 13:20 Keeping up with the pace of the technological landscape 08:15 MORNING REGISTRATION & COFFEE for competitive advantage whilst developing fraud and AML monitoring techniques 08:50 CHAIR’S OPENING REMARKS • Limited resources to monitor transactions in real time environment • Increase in digitalisation: Authentication risk PANEL DISCUSSION – REGULATORY ENVIRONMENT • Mobile apps: Balancing customer ease of access with security 09:00 Managing the volume of upcoming regulations to balance • Use of AI to prevent potential fraudulent transactions in real time compliance and restrict fraud and money laundering • Data intelligence to build scenarios to detect fraud and money • Regulatory expectations in different jurisdictions laundering • Impacts of upcoming regulations: PSD2, GDPR, Image clearing • Application fraud in the digital space: Instant decisions and access system to funds • 5th EU Money Laundering Directive: Key considerations Niels Halse, Deputy Global Head of Fraud Management, Danske • Ensuring regulations limit customer impact Bank • Sharing of information between public and private partnerships Giovanni Cariello, Head of Group Fraud Prevention and • Upcoming regulations improving or worsening fraud and AML Protection, BNP Paribas landscape • Potential opportunities for fraudsters through regulation MACHINE LEARNING AND ROBOTICS Carolin Gardner, AML Policy Lead, European Banking Authority 14:10 AI/Machine Learning and Robotics to enhance fraud and Larry Potter, Head of Compliance and MLRO, Starling Bank money laundering detection • AI and robotics overview PSD2 • Machine Learning to reduce false positives and increase true 09:50 Ensuring PSD2 compliance whilst reducing the positives opportunities for fraudsters • Robotics to overcome deficiencies • Emergence of and loss of information to third party providers • Integrative approaches for fraud and money-laundering detection • Customer acceptance around authentication • Cultural changes in the organisation • Limiting negative impact on customers Eric Wagner, Head of Group Financial Crime, Erste Group Bank AG • Issuing new authentication devices • Performing transaction monitoring and identifying suspicious ARITIFICAL INTELLIGENCE AND ROBOTICS transactions 14:50 Incorporating the use of AI and robotics to enhance fraud • Effective security and fraud layers and money laundering detection and prevention Larry Potter, Head of Compliance and MLRO, Starling Bank • Increasing efficiency of processes • On-boarding AI and robotics 10:30 MORNING REFRESHMENT BREAK & NETWORKING • System integration into on-boarding of clients • On-boarding of tools and storage CARD FRAUD • Using AI to reduce false positives 11:00 Establishing effective controls and detection techniques to • Cultural changes in the organisation limit card fraud Anne Markey, Global Head of Group Fraud and Financial Crime • Increased sophistication of attackers and volume of card fraud Innovation, UBS • Managing card not present fraud • Data leakage on the dark web and worldwide 15:30 AFTERNOON REFRESHMENT BREAK & NETWORKING • Effective controls of banks, merchants, card schemes and acquirers • Detection scenarios to spot trends when card compromised 16:00 Effective information sharing between public and private • Implementing anti-fraud devices for new payment means partnerships to aid the prevention of fraud and financial crime • Contactless payments • Information sharing between banks and peer banks, law • Use of two factor authentication enforcement, NGOs Peter Bayley, Global Head of Fraud Strategy and Executive Director • Traditional reluctance to share information due to risk of breaking Ecosystem Risk, Europe, Visa customer confidentiality mandate • Competition law increasing difficult to share information DATA PROTECTION AND PRIVACY • Involvement in Wolfsberg group, FATF and JMLIT 11:40 Handling upcoming data sharing restrictions across borders Jonathan Groom, Head of Engagement, Financial Crime Threat and the ability to monitor effectively Mitigation, Europe, HSBC • GDPR compliance: Legislative penalties for data loss and ensuring due diligence TERRORIST FINANCING • Handling high volume and sensitivity of data 16:40 Countering terrorist financing for effective identification of • Having good quality data to put into investigation environments terrorist activity under money laundering regulations • Gathering data into one place for analysis • Identifying low cost and low level terrorism • Local data privacy restrictions vs. requirement to monitor • Monitoring terrorist financing supranational • New threats to monitor • Data protection laws post-Brexit • Need for Police intelligence: Potential patterns of behaviour to be Brendan Leddy, Head of Compliance and MLRO, British Arab looking for Commercial Bank • Use of AI to understand which scenarios to look for • Patterns globally to help with international response 12:20 LUNCH BREAK & NETWORKING 17:20 CHAIRS CLOSING REMARKS AND END OF FRAUD AND FINANCIAL CRIME EUROPE 2018
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