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Administrator’s Handbook Motorola Netopia® Embedded Software Version 7.7.4 Qwest Copyright Copyright © 2007 by Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time. MOTOROLA and the Stylized M Logo are regis- tered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me, and Windows NT are either trademarks or registered trademarks of Microsoft Corporation in the U.S and/or other countries. Macintosh is a registered trademark of Apple, Inc. Firefox is a registered trademark of the Mozilla Foundation. All other product or service names are the property of their respective owners. Motorola, Inc. 6001 Shellmound Street Emeryville, CA 94608 U.S.A. Motorola, Inc. Part Number: 6161250-00-01 2 Table of Contents Table of Contents Copyright . 2 Introduction . 7 Intended Audience . 7 About Motorola Netopia® Documentation . 7 Organization . 8 A Word About Example Screens . 8 Documentation Conventions . 9 CHAPTER 1 Overview of Major Capabilities . 11 Wide Area Network Termination . 12 Simplified Local Area Network Setup . 14 Management . 16 Security . 18 CHAPTER 2 Basic Mode Setup . 25 Important Safety Instructions . 26 Set up the Motorola Netopia® Gateway . 27 Configure the Motorola Netopia® Gateway . 31 Motorola Netopia® Gateway Status Indicator Lights . 34 Accessing the Web User Interface . 35 Links Bar . 36 Home . 37 Wireless. 39 Gaming . 58 Advanced Setup . 65 Status . 66 Diagnostics . 71 Help . 72 3 Table of Contents CHAPTER 3 Advanced Setup . 73 Access the Expert Web Interface . .73 Links Bar . .77 Configure . 78 Connection . 79 DHCP Server . 82 IP Passthrough . 85 NAT. 87 IPSec . 94 Router Password . 104 Time Zone. 105 VLAN . 106 Wireless . 125 Status . 144 Diagnostics . 149 Remote Access. 151 Update Router . 152 Reset Router. 153 Restart Router . 154 Basic Mode . .155 Help . .156 CHAPTER 4 Basic Troubleshooting . .157 Status Indicator Lights . .158 Factory Reset Switch . .161 CHAPTER 5 Command Line Interface . .163 Overview . .165 Starting and Ending a CLI Session . .168 Using the CLI Help Facility . .169 About SHELL Commands . .170 SHELL Commands . .171 About CONFIG Commands . .187 CONFIG Commands . .191 4 Table of Contents CHAPTER 6 Glossary . 315 CHAPTER 7 Technical Specifications and Safety Information . 333 Description . 333 Agency approvals . 335 Manufacturer’s Declaration of Conformance . 336 Important Safety Instructions . 338 47 CFR Part 68 Information . 339 Electrical Safety Advisory . 340 Copyright Acknowledgments . 341 Index . 345 5 Table of Contents 6 Intended Audience Introduction Intended Audience This guide is targeted primarily to residential service subscribers. Advanced sections may also be of use to the support staffs of broadband service provid- ers and advanced residential service subscribers. See “Advanced Setup” on page 73. About Motorola Netopia® Documentation Motorola, Inc. provides a suite of technical information for its 2200 and 3300-series family of intelligent enterprise and consumer Gateways. It consists of: • Administrator’s Handbook • Dedicated Quickstart guides • Specific White Papers The documents are available in electronic form as Portable Document Format (PDF) files. They are viewed (and printed) from Adobe Acrobat Reader, Exchange, or any other applica- tion that supports PDF files. They are downloadable from Netopia’s website: http://www.netopia.com/ ☛ NOTE: This guide describes the wide variety of features and functionality of the Motorola Netopia® Gateway, when used in Router mode. The Motorola Neto- pia® Gateway may also be delivered in Bridge mode. In Bridge mode, the Gateway acts as a pass-through device and allows the workstations on your LAN to have public addresses directly on the Internet. Introduction 7 Introduction Organization This guide consists of seven chapters, including a glossary, and an index. It is organized as follows: • “Introduction” — Describes the Motorola Netopia® document suite, the purpose of, the audience for, and structure of this guide. It gives a table of conventions. • Chapter 1, “Overview of Major Capabilities” — Presents a product description sum- mary. • Chapter 2, “Basic Mode Setup” — Describes how to get up and running with your Motorola Netopia® Gateway, and the Basic Mode Web-based user interface. • Chapter 3, “Advanced Setup” — Focuses on the Advanced Setup Web-based user interface for advanced users. It is organized in the same way as the Web UI is orga- nized. As you go through each section, functions and procedures are discussed in detail. • Chapter 4, “Basic Troubleshooting” — Gives some simple suggestions for trouble- shooting problems with your Gateway’s initial configuration. • Chapter 5, “Command Line Interface” — Describes all the current text-based com- mands for both the SHELL and CONFIG modes. A summary table and individual com- mand examples for each mode is provided. • Chapter 6, “Glossary” • Chapter 7, “Technical Specifications and Safety Information” • Index A Word About Example Screens This manual contains many example screen illustrations. Since Motorola Netopia® 2200 and 3300 Series Gateways offer a wide variety of features and functionality, the example screens shown may not appear exactly the same for your particular Gateway or setup as they appear in this manual. The example screens are for illustrative and explanatory pur- poses, and should not be construed to represent your own unique environment. 8 Introduction Documentation Conventions Documentation Conventions General This manual uses the following conventions to present information: Convention (Typeface) Description bold italic Menu commands monospaced bold italic sans serif Web GUI page links and button names terminal Computer display text bold terminal User-entered text Italic Italic type indicates the complete titles of manuals. Internal Web Interface Convention (Graphics) Description light blue rectangle or line Denotes an “excerpt” from a Web page or the visual truncation of a Web page solid rounded rectangle Denotes an area of emphasis on a Web with an arrow page Command Line Interface Syntax conventions for the Netopia Gateway command line interface are as follows: Convention Description straight ([ ]) brackets in cmd Optional command arguments line Introduction 9 Introduction curly ({ }) brackets, with values Alternative values for an argument are separated with vertical bars (|). presented in curly ({ }) brackets, with values separated with vertical bars (|). bold terminal type User-entered text face italic terminal Variables for which you supply your own type face values 10 Introduction CHAPTER 1 Overview of Major Capabilities The Motorola Netopia® Gateway offers simplified setup and management features as well as advanced broadband Gateway capabilities. The following are some of the main features of the Motorola Netopia® Gateway: • “Wide Area Network Termination” on page 12 The Gateway combines an ADSL modem with an Internet Gateway. It translates proto- cols used on the Internet to protocols used by home personal computers and elimi- nates the need for special desktop software (i.e. PPPoE). • “Simplified Local Area Network Setup” on page 14 Built-in DHCP and DNS proxy features minimize or eliminate the need to program any network configuration into your home personal computer. UPnP™ feature allows ease of connection with many compatible networked devices. • “Management” on page.