Resources for Using Technology to Enhance Professional Development, Technical Assistance, and Dissemination Activities

Larry Edelman, M.S. Department of Pediatrics, University of Colorado School of Medicine [email protected]

NOTE: This handout is one of the materials that accompany a one or two day workshop that I lead on using technology to enhance the efficiency and effectiveness of service delivery, professional development, technical assistance, and dissemination activities.

Please reference this document as: Edelman, L. (2013). Resources for Using Technology to Enhance Professional Development, Technical Assistance, and Dissemination Activities (unpublished workshop handout). Denver, Colorado: author.

Edelman-Resources for Using Technology for PD, TA, and Dissemination (4/21/13) 1

Contents

Technology helps us work in sets of three ...... 3

Key questions to help determine the fit and feasibility of using new media for delivering professional development and technical assistance ...... 4

Online course initial planning questions ...... 7

Roles required for producing effective online learning resources ...... 8

Recent shifts in my thinking ...... 10

Key technologies you need to know about ...... 11

Free apps ...... 26

Do you need a new computer? ...... 27

Resources to help you understand e-learning and performance support ...... 28

Resources to help you keep up with technology ...... 30

Resources to help you keep up with digital video ...... 32

Resources on Section 508 of the Rehabilitation Act of 1973 ...... 33

E-learning ROI ...... 34

Pull-Outs:

Shifting from a “Train ‘em” Mentality to a Performance Support Framework ...... 35

Real performance support requires blended learning ...... 36

How might technology assist you? ...... 37

Different technologies for different communication functions ...... 38

Key tools of the trade ...... 39

This session is designed to stimulate our thinking about how we might adopt, adapt, combine, repurpose, and use technology to innovatively support our constituencies. It will illustrate a number of tried-and-true and emerging technologies that can help us effectively and efficiently provide professional development activities, support performance, disseminate information, and provide technical assistance. Please note: I constantly update this handout to try to keep it as up-to-date as possible with emerging developments and information. Please send me links to sources of relevant information so I can share them with others. [email protected]

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Technology Helps Us Work in Sets of Three

Change and behavior occurs over time, so professional development and technical assistance activities should also be designed to be delivered over time. Technology helps us do this by enabling us to better design our activities in sets of three: 1) the activity at hand; 2) what comes before it; 3) and what happens afterwards. Use technology to help extend how you support learning and performance over time rather than focusing solely on one face-to-face (F2F) event that is offered without preliminary and follow-up activities designed to support performance.

F2F Professional

Development Event

How might you use technology… BEFORE a professional DURING a professional AFTER a professional development event to: development event to: development event to: Get a better sense of the Connect learners to new Evaluate training; encourage learners, their needs and resources; create learning self-reflection; provide technical concerns; help the learners networks; bring in speakers assistance and/or coaching; prepare for the learning from a distance; encourage provide additional information; experience; help you action planning; anticipate support implementation and understand and address implementation back-on-the- performance back-on-the-job, potential barriers to the job; evaluate the training; etc. sustain a learning community, learners’ implementation of etc. new skills; engage supervisors as performance support partners, etc.

Moral: Avoid Seagull Events (y’know, the ones in which you fly in, drop something, fly out)

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Key Questions To help determine the fit and feasibility of using new media for delivering professional development and technical assistance

What is the capacity of YOUR ORGANIZATION to produce and distribute the media? To what extent is the new media a sound choice for delivering your specific INSTRUCTIONAL CONTENT in terms of:  The KNOWLEDGE that you want your audience to attain?  The ATTITUDES that you want your audience to have?  The SKILLS that you want your audience to be able to perform?  The actual PERFORMANCE that you desire back on the job?

In general, to what extent is the proposed new media COMPATIBLE with your organization and the department in which you are located in terms of:  Budget  Organizational culture  Logistical resources  Technology  IT Policy

To what extent does your organization have access to (or have the ability to recruit) the required HUMAN RESOURCES?  Project manager who can oversee the design, development, dissemination, implementation, and evaluation of the media  Training personnel who have the instructional design knowledge to “package” the content effectively in the new instructional format  Technical personnel who have (or can attain) the know-how and skills to create the media  Information Technology personnel to help design and support the posting, dissemination, and maintenance of the media  Evaluators to help design and implement an evaluation system of the media and learner’s performance  Technical assistance personnel to provide users with support  Administrative support staff for logistical maintenance

To what extent does your organization have ACCESS to (or have the ability to obtain) the required computer resources?  Hardware  Software  Internet connection and bandwidth

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What is the capacity of YOUR AUDIENCE to use the media?

Required Hardware, Software, Bandwidth, and Access

To what extent does your intended audience have adequate access to (or the ability to acquire) the required computer resources:

Hardware All do Most do Some do, some don’t Most don’t All don’t Not sure (Specify) Implications:

Software All do Most do Some do, some don’t Most don’t All don’t Not sure (Specify) Implications:

Internet All do Most do Some do, some don’t Most don’t All don’t Not sure connection and Implications: bandwidth (Specify) Access to web All do Most do Some do, some don’t Most don’t All don’t Not sure sites (e.g. no Implications: restrictions)

Computer Literacy

To what extent does your intended audience have the computer literacy required to:

Navigate the All do Most do Some do, some don’t Most don’t All don’t Not sure web Implications:

Download All do Most do Some do, some don’t Most don’t All don’t Not sure software and Implications: files

Use media All do Most do Some do, some don’t Most don’t All don’t Not sure players Implications:

Troubleshoot or All do Most do Some do, some don’t Most don’t All don’t Not sure obtain help Implications: when encountering problems

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Acceptability

To what extent might your intended audience PERCEIVE the media to be acceptable in terms of:

How it compares Acceptable: with the ways To all To most To some, not others Not to most Not to all Not sure that they have been receiving Implications: professional development in the past? It being an Acceptable: effective way to To all To most To some, not others Not to most Not to all Not sure learn? Implications:

Having Acceptable: adequate (paid) To all To most To some, not others Not to most Not to all Not sure time to use it? Implications:

It being complex Acceptable: or difficult to To all To most To some, not others Not to most Not to all Not sure understand and/or use? Implications:

Knowing that Acceptable: they will have To all To most To some, not others Not to most Not to all Not sure access to support to solve Implications: problems?

Having ways to Acceptable: evaluate the To all To most To some, not others Not to most Not to all Not sure results of using it and giving Implications: feedback?

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Online Course Initial Planning Questions Let’s assume that you decide to build asynchronous, instructor-independent online courses. The seven factors below need to be considered upfront to assess the feasibility, what will be involved in producing the courses, and how long they might take to complete.

Factors Responses

1) Development team – who is on the development team and how much time per week can they dedicate to the project? (On the next page, see a list of the roles that often need to be involved – but remember that most often one person fulfills several of the roles.)

2) Content – to what degree is the content complete AND approved/finalized by both internal and external reviewers?

3) Instructional design – to what degree has this been determined, or is it a matter of starting from scratch from the content?

4) Media – to what extent do the required supportive media (photos, video, graphics, etc.) exist or need to be created?

5) Platform – what applications will be used to produce the modules?

6) Hosting – what server will be used to host the courses? Will a content management system be used to house the courses on the server?

7) Certification/accountability of course completion – what will you require learners to do to certify that they completed a given course?

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Roles Required for Producing Effective Online Learning Resources Notes:  One individual should assume the project manager role (rather than a job share).  Not all of these roles apply to the production of all resources, but a complex production, such as the development of an online learning module, will require expertise in each of these areas. Your task is to identify which roles you need for a given project.  Each role should be filled by someone who has the required skill, knowledge, and experience or should be supervised, coached, or mentored by someone who has them.  It is unlikely that you will ever have a project in which there is a different person for each role - one person almost always fills multiple roles.

Who will play Role Sample Functions this role? Project  Oversees all aspects of the project and team roles Manager (this  Hub for project communication and timelines should be one person and  Identifies and maintains quality standards not a shared  Assures consistency of this resource with other resources responsibility  Manages and facilitates decision-making processes in order to assure  Assures that the funders needs are being met accountability)  Determines requirements for verification of completion Subject Matter  Creates and/or identifies the knowledge base Experts (SME)

Instructional  Works with the SMEs to determine the knowledge base and Designer convert it into an effective resource  Integrates the resource with other learning objects (e.g. handouts) and processes (e.g. guidance to supervisors, F2F training opportunities) to support learning and performance over time  “Storyboards” the flow of the module Writer  Produces the script Graphic Artist  Works with the instructional designer, writer, media producers, and software specialist to design the look and feel of the platform  Produces and refines learning objects such as photographs, charts, maps, tables, etc. Narrator  Narrates the resource (if narration is used) Audio  Manages the recording and editing of the narrator and other Recorder audio files

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Who will play Role Sample Functions this role? Video  Manages the production, editing, and encoding of video files Producer

Application  Integrates all elements to produce the resource Specialist

Web Designer  Designs and produces the web portal and interface for the resource and related materials

IT Specialist  Posts the resource on the server  Implements systems to verify completion as required

Advisors  Reviews and responds to the project at periodic stages of development

Evaluator  Works with project manager and instructional designer to design and implement CI data and summative evaluation

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As I continue to use technology in my work, I experience significant shifts in my thinking, such as… From To

Supporting Performance

providing PD and TA supporting performance

knowledge based (what was) problem-based (what is)

preparation just-in-time

expert-facilitated learner (performer)-directed

instruction navigation

comprehensive curriculum pliable learning objects

Products

proprietary open content

unique modular

Strategies

summative evaluation frequent data collection

long-term development rapid production

use what I know learn new skills

“best” strategy integrating applications

IT as limiting IT as enabling

ideas execution

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Key Technologies You NEED to Know About In this section are examples of key applications thatyou should know about. Please note: I update this document frequently. The links below were active on August 27, 2011 but they may become inactive over time. Online Surveying

A Survey of Survey Tools: http://www.wac.ohio-state.edu/workshops/survey_of_surveys/ Survey Monkey: www.SurveyMonkey.com Survey Gizmo: http://www.surveygizmo.com/ Note: above examples are cited because of positive accessibility ratings.

Marketing Resources

Constant Contact: http://www.constantcontact.com/index.jsp Ratepoint: http://www.ratepoint.com

Podcasts

The word” podcast” combines the words iPod and broadcast. It refers to the delivery of content via the Apple iPod or related audio player. Podcasting is a way of publishing podcasts to the web, allowing people to subscribe to a podcast and receive new “episodes” automatically. Examples of Podcasts: Science Podcast: http://www.sciencemag.org/cgi/content/full/323/5910/145b Recent Elliott Masie podcasts, visit: http://masieweb.com/danpink ASHA Podcast Series: http://podcast.asha.org/ Podcasts on children's health and interviews with children's health experts: http://www.podcastdirectory.com/podcasts/index.php?iid=7843 Exploring the Tools of Internet Technology: A Series of Podcasts for Trainers & Educators: http://www.rrfcnetwork.org/content/view/418/47/ Podcast series by FPG Child Development Institute (FPG) www.fpg.unc.edu/news/podcasts.cfm Early Hearing Detection and Intervention: http://www2a.cdc.gov/podcasts/player.asp?f=5834 Here’s a cool resource on how to use podcasts: http://www.podcastdirectory.com/help/ Case study of a company that is using Podcasts for audio learning, visit: http://www.gronstedtgroup.com/pdf/T_D_September_05.pdf ProfCast: http://www.profcast.com/public/index.php What is RSS?: http://www.usa.gov/Topics/Reference_Shelf/Libraries/RSS_Library/What_Is_RSS.shtml RSS in Plain English: http://www.youtube.com/watch?v=0klgLsSxGsU

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Some examples of the ways that video is being used  Results Matter Video Library: http://www.cde.state.co.us/resultsmatter/RMVideoSeries.htm

(see section on QR codes below)

 Desired Results access Project Digital Video Initiative: http://www.draccess.org/videoinitiative/

 The Center on the Social and Emotional Foundations for Early Learning (CSEFEL) Videos: http://csefel.vanderbilt.edu/resources/videos.html  Technical Assistance Center on Social Emotional Intervention for Young Children (TACSEI) Pyramid Model Story Project: http://www.challengingbehavior.org/do/pyramid_model/pyramid_model_story_project.html  SpecialQuest Multimedia Training Library: http://76.249.171.46/specialquest/trainingmaterials/searchvideos.lasso  Head Start Center for Inclusion Videos: http://depts.washington.edu/hscenter/videos  Washington Sensory Disabilities Services Video Topics: http://www.wsdsonline.org/deafblind/space/  Center for Early Literacy Learning (CELL) Videos: http://www.earlyliteracylearning.org/ta_pract_videos1.php  Autism Speaks ASD Video Glossary: http://www.autismspeaks.org/video/glossary.php  Reading Rockets Videos and Podcasts: http://www.readingrockets.org/podcasts  Guiding Young Children's Behavior: A Project Navigate Training: http://www.easternct.edu/cece/guidance_training.html  Videatives: http://www.videotives.com/  Integration of an article (text) that someone wrote, supported by a video that I produced: http://www.thejournal.com/articles/23981  Go to college at YouSeeBerkely. University of California, Berkeley this began making its course lectures and special events freely available on YouTube: http://youtube.com/ucberkeley

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 YouTubeEDU: http://www.youtube.com/edu  CA State government YouTube channel: http://www.youtube.com/californiagovernment  Science Magazine: http://www.sciencemag.org/education_technology/  The Infinite Thinking Machine: Video podcasts for educators and students: http://www.infinitethinking.org/shows.htm  The Carolina Abecedarian Project - Source: FPG Child Development Institute - May 6, 2008: http://www.fpg.unc.edu/~abc  dotSUB: a tool gives anyone the ability to translate video content into multiple languages via subtitles rendered over the bottom of the video. http://dotsub.com/about/  CDC-TV has just released a new video in its “Health Matters” series entitled “Baby Steps: Learn the Signs. Act Early.” http://www.cdc.gov/CDCtv/BabySteps/  Using video to share conference proceedings: http://www.youtube.com/user/gregaloha#grid/user/209BAC7DAACFEDBC

Media Sharing Sites Examples of Providers:  YouTube: http://www.youtube.com/  Vimeo: http://www.vimeo.com/  Screencast.com: http://www.techsmith.com/screencast.asp  TeacherTube: http://www.teachertube.com/  SchoolTube: http://www.schooltube.com/  Ustream: http://www.ustream.tv/  Viddler: http://www.viddler.com/  Open Source Movies: http://www.archive.org/details/opensource_movies  MetaCafe: http://www.metacafe.com/  Buzdeo: http://www.buzdeo.com/  Bubbleshare: http://www.bubbleshare.com/  Flickr: http://www.flickr.com/  Picasa: http://picasa.google.com/  Creative Cow: http://www.creativecow.net/  Veoh: http://www.veoh.com/  Vid.ly: http://m.vid.ly/user/ : Video transcoding, device detection, delivery, storage... All in a single url Lists and comparisons of video posting sites: http://chaos-laboratory.com/2007/08/30/top-31-free-alternatives-to-youtube-video-hosting-sites/ http://www.dvguru.com/2006/04/07/ten-video-sharing-services-compared/ http://www.squidoo.com/videohosting

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QR (Quick Response) Codes (See examples in video section above)  What is a QR code and how can they be used in education: http://www.dontwasteyourtime.co.uk/qr-codes/qr-codes-the-nuts-and-bolts/  101 Uses For Quick Response (QR) Codes: http://blog.greattv.com/2010/06/101-uses-for- quick-response-qr-codes-creating-audience-engagement-with-the-next-killer-us-app/  myQR (URL shortener and QR code generator rolled into one): http://myqr.co/  Kaywa QR generator: http://qrcode.kaywa.com/

Class/Lecture Capture Examples of Applications (each has examples on their site):  Tegrity: http://www.tegrity.com  Echo 360: www.echo360.com  CourseCast from Panopto: http://www.panopto.com/

Applications for Creating Quick elearning Modules

A growing number of software applications enable the quick creation of elearning modules. Many, but not all of these applications, use the conversion of PowerPoint files with added narration to flash video to create, quick, inexpensive online learning modules or tutorials. Many applications offer demos and a free trial period. Be cautious: avoid purchasing based on price – shop for functionality and compatibility with your current IT resources. Articulate: Articulate (my favorite) offers free half-hour Webinar explaining their product. http://www.articulate.com/ For examples of its use: http://www.articulate.com/community/showcase/ In my work with California’s Desired Results access Project and the California Department of Education’s Special Education Division, we developed a 6.5 hour face-to-face instructor-led training program on how to the an assessment instrument, the DRDP access, in preschool special education. In addition to delivering the session across the state, we used Articulate to “convert” the session to three online modules that can each be completed in about 10 minutes. These modules were developed for those who have not had the opportunity to participate in face-to-face training sessions, those who prefer to learn online, and for those who attended a training session but would like a refresher. These modules demonstrate different ways that Articulate can be used to create interactive learning experiences using rich media. You can access these modules from our portal: http://www.draccess.org/training/learningmodules.html

In my work with the Colorado Department of Education’s Results access Matter Initiative, we built a module for paraprofessionals on writing effective observation notes: http://www.cde.state.co.us/resultsmatter/RMOnlineLearningModules.htm

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Here are links to two series of Articulate modules that I helped develop to help to help orient new Part B and C Data Managers to their roles and responsibilities: https://www.ideadata.org/PartCTrainingModule.asp https://www.ideadata.org/PartBTrainingModule.asp

Examples from CT Birth to Three: http://www.birth23.org/Determinations/player.html http://www.birth23.org/timelines/engage.html

Snap! by Lectora: http://rapid-e-learning.trivantis.com/ Adobe Captivate and Presenter: http://www.adobe.com/products/captivate/ and http://www.adobe.com/products/presenter/ Example of Captivate from CADRE: http://www.directionservice.org/cadre/listening.cfm# PowerCONVERTER 5.2: http://www.crystalgraphics.com/powerpoint/powerconverter.main.asp?p=empconvert52e2 KnowledgePresenter: http://www.knowledgepresenter.com/assets/home.htm Helius Presenter: http://www.helius.com/solutions/trainingandlearning.php iSpring: http://www.ispringsolutions.com/ Impatica: http://www.impatica.com/offers/google1/?gclid=CI2uytOX5pUCFRxNagodHn5Iew IncrediTools PPT to Flash Studio: http://www.increditools.com/ WildPresenter Pro: http://www.wildform.com/

Video Screen Capture Screenr (free): http://www.screenr.com/ Screenr is my (current) favorite free web-based screen capture application. You can use to create and share five minute screencasts on both PCs and Macs. Incredibly easy to use, once you create your screencast you can post it and send out a URL, embed it on a web page, tweet it, or download it as a very high quality but efficient mpeg4 file. You don’t need to download any software; you just need to register by creating a Twitter account. Look around the site for how-tos, support, tips, and examples. To get you started, here is one example of its use: http://blog.screenr.com/post/3832019225/welcomeback Also, I used Camtasia (see below) to create a short overview of how to use Screenr: http://www.screencast.com/t/6Da7G6EpV

Camtasia Studio 7 and Camtasia for Mac: http://www.techsmith.com/camtasia.asp Camtasia is a full-featured screen casting and video editing application produced by TechSmith. Camtasia far surpasses just about all other video screen capture applications: it is an incredibly robust application that enables you to not only capture video screen casts, but to do very sophisticated editing as well (the PC version has more features than the Mac version). I use it frequently. Because it has so many features, it has a bit of a learning curve, but TechSmith offers very effective just-in-time help buttons and a wealth of easy to follow and useful tutorials. TechSmith offers a very affordable discount for educators. For this lab, you might want to try it out by taking advantage of the 30-Day Free Trial. Check out Camtasia’s product tour: http://www.techsmith.com/camtasia/features/win/ Product Tour: http://www.techsmith.com/camtasia/features/win/

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Tutorials: http://www.techsmith.com/learn/camtasia/default.asp Learning Center: http://www.techsmith.com/learn/camtasia/documentation.asp Users Group: http://camtasia.ning.com/ Examples of the use of Camtasia: Here is a tutorial that I developed using Camtasia Studio to teach users how to use the application MPEG Streamclip: http://www.cde.state.co.us/resultsmatter/RMVideoSeries_UsingTechnology.htm#top Technical Assistance Center on Social Emotional Intervemtion with Young Children: http://www.challengingbehavior.org/explore/camtasia/pyramid_overview/pyramid_overview_captions.html CADRE: http://www.directionservice.org/cadre/DataDrillTool.cfm#

Examples of Custom-Built Online Learning Systems Computer-based multimedia blends text, images, sound, and color to create easily accessible, interactive information delivery systems. Multimedia can be anything from a simple PowerPoint slide slow to a complex interactive simulation. Evaluating Online Learning from the U.S. Department of Education: http://www2.ed.gov/admins/lead/academic/evalonline/evalonline.pdf Examples:  CONNECT: The Center to Mobilize Early Childhood Knowledge: http://community.fpg.unc.edu/connect-modules  Texas (Part C) Early Childhood Intervention (ECI) web-based training modules: http://www.dars.state.tx.us/ecis/miw/index.shtml  Check out Maryland's Early Childhood Tutorial, an online educational tool developed through a partnership between the Maryland State Department of Education, Division of Special Education/Early Intervention Services and Johns Hopkins University, Center for Technology in Education: http://olms.cte.jhu.edu/olms/output/page.php?id=1214  The Code: http://www.childrenofthecode.org/Tour/index.htm  Minnesota Council on Developmental Disabilities’ Five Partners in Policymaking online courses: http://www.mnddc.org/news/newsitems/bow-award07.htm  Jellyvision does some cool things: http://www.JellyvisionLab.com/examples.php

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Miscellaneous eLearning Examples To get inspired when designing an elearning program it sometimes helps to browse a variety of applications and approaches to instruction. The list below should provide some stimulation!  http://www.articulate.com/blog/where-are-examples-of-elearning-lots-right-here/  http://www.articulate.com/community/showcase/  http://blog.cathy-moore.com/elearning-samples/  http://blog.cathy-moore.com/2010/05/elearning-example-branching-scenario/  http://elearningtech.blogspot.com/2007/10/elearning-examples.html  http://www.suddenlysmart.com/examples.htm  http://mylifeismylab.wordpress.com/2007/06/28/examples-of-e-learning  http://learncontext.blogspot.com/2007/06/two-examples-of-e-learning.html  http://elearningexamples.com/  http://www.c4lpt.co.uk/Showcase/100anything.html  http://www.c4lpt.co.uk/Showcase/100langlearning.html  http://www.c4lpt.co.uk/Showcase/100business.html  Answering Clinical Questions with Evidence: http://connect.ucdenver.edu/evidence Source for many of these sites: http://elearningtech.blogspot.com/

Video Conferencing, Messaging, VoIP Free or Low-cost Desktop Solutions:  Skype: http://www.skype.com  Oovoo: http://www.oovoo.com/  Google Video and Chat: http://www.google.com/mail/help/videochat/learnmore.html  iChat (mac): http://www.ichat.com/  AIM: http://www.aim.com/  Meebo: http://www.meebo.com/  Tinychat: http://tinychat.com/  SightSpeed (Logitech): http://www.sightspeed.com/  VZOchat: http://vzochat.com/en/Default.aspx Higher End Systems:  Polycom: http://www.polycom.com/index.html?showme=y  Cisco: http://www.cisco.com/en/US/products/hw/video/ps1870/ Other resources on Video Conferencing, Messaging, VoIP:  VoIP: http://www.fcc.gov/voip/ http://en.wikipedia.org/wiki/VoIP

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 Bringing Composers into Classrooms through Skype: http://www.thejournal.com/articles/23197  Best Free Video Conferencing Tools: http://www.masternewmedia.org/best-video-conferencing- tools-free-low-cost-one-to-one-and-multi-party-solutions-mini-guide/  Videoconferencing for Deaf Students: http://thejournal.com/articles/2009/06/17/videoconferencing-broadening-horizons-for-ksd-deaf- students.aspx

Online Meeting Spaces Many companies offer integrated online meeting facilities that can be used for online collaboration and the presentation and/or demonstration of information. Different companies offer different features - one can usually expect visuals, one and two way calls, real-time question and answer capabilities, participant registration, downloads, surveying/polling, technical assistance, facilitation services, and live chat. Webcast: To use the Internet to broadcast live or delayed audio and/or video transmissions, much like traditional television and radio broadcasts (AKA netcast) Webinar: Short for Web-based seminar, a presentation, lecture, workshop or seminar that is transmitted over the Web. A key feature of a Webinar is its interactive elements -the ability to give, receive and discuss information. Contrast with Webcast, in which the data transmission is one way and does not allow interaction between the presenter and the audience. (http://www.webopedia.com/ ) Examples of Systems/Companies:  Adobe Acrobat Connect Professional: http://www.adobe.com/products/acrobatconnectpro/GoToMeeting, GoToWebinar , GoTo Assist (Citrix): http://www.citrixonline.com/  WebEx: http://www.webex.com/  Elluminate: http://www.elluminate.com/index.jsp  iLink: http://www.ilinc.com/  Microsoft Office Live Meeting: http://office.microsoft.com/en-us/livemeeting/default.aspx  CineMeetings (uses a network of more than a thousand theaters nationwide to host broadcasts): http://www.nationalcinemedia.com/Cinemeetings/  DimDim: http://www.dimdim.com/  Fuze: http://www.fuzemeeting.com/  GVOConference: http://talkseda.gvoconference.com/ Examples: February 19, 2009 - SPDG Directors' Webinar: Using Technology for Professional Development, Technical Assistance, and Strategic Communication: http://www.signetwork.org/content_pages/46 September 17, 2009: Free Applications You Should know About: http://www.tadnet.org/news_posts/13 Archived presentation from NECTAC:  http://www.nectac.org/~calls/2007/challengingbehavior/challenge.asp Moving Right Along…Planning Transitions to Prevent Challenging Behavior with Mary Louise Hemmeter, Michaelene M. Ostrosky, Kathleen M. Artman, and Kiersten A. Kinder:

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 http://journal.naeyc.org/btj/200805/hemmeter.asp Alliance for Health Reform’s Children’s Health Coverage (February 02, 2009) http://allhealth.org/briefing_detail.asp?bi=144 Webcasts from the National Symposium on Early Childhood Science and Policy: http://www.developingchild.harvard.edu/content/national_symposium.html Broadreach Conference Center (live and pre-recorder webinars, tele-classes, and online discussions with Norman Kunc and Emma Van der Klift: http://www.normemma.com/conferencecenter/index.htm

Course Management System (CMS), Learning Management System (LMS), Virtual Learning Environment (VLE) Examples of Systems/Companies:  Moodle is an open source course management system: http://moodle.org/  Joomla: http://www.joomla.org/  Blackboard: http://www.blackboard.com  Desire2Learn: http://www.desire2learn.com/  Sharepoint: http://www.microsoft.com/Sharepoint/default.mspx  eFront: http://www.efrontlearning.net/  Learning Management System (LMS) Selection, Features, and Barriers: http://elearningtech.blogspot.com/2007/09/lms-satisfaction-features-and-barriers.html  Open Source LMS Info: http://elearningtech.blogspot.com/2009/12/open-source- lms.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+ElearningTe chnology+%28eLearning+Technology%29  Read more about VLEs at: http://en.wikipedia.org/wiki/Virtual_learning_environment

Communities of Practice CoP refers to the process of social learning that occurs and shared socio-cultural practices that emerge and evolve when people who have common goals interact as they strive towards those goals. http://en.wikipedia.org/wiki/Communities_of_Practice  Communities of Practice (CoPs) that are supported by the Technical Assistance and Dissemination (TA&D) Network and the Office of Special Education Programs (OSEP): http://www.tacommunities.org/

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Multiuser Virtual Learning Environment (MUVE) Examples of Systems/Companies:  Second Life: http://secondlife.com/  Second Life Educator Wiki: http://www.simteach.com/wiki/index.php?title=Second_Life_Education_Wiki  Introduction to Second Life and Its Educational Possibilities: http://www.slideshare.net/jokay/introduction-to-second-life Example:  ihum_2006 shows projects by Stanford University students in Second Life for Introduction to the Humanities 57: The Human & the Machine. http://www.archive.org/details/ihum_2006

Blogs

Short for "Web logs," online journals, personal commentaries posted by the author, which usually are updated on a regular basis.. Examples of Blogs:

My blog of free applications: http://exploringtech.wordpress.com/ eLearning Technology: http://elearningtech.blogspot.com/ CEC’s RTI blog: http://cecblog.typepad.com/rti/ ReadWriteWeb is a blog that provides Web Technology news, reviews and analysis: http://www.readwriteweb.com/ Teacher Magazine's look at what's new and noteworthy in educator blogs. http://blogs.edweek.org/teachers/blogboard/ Disability Living Allowance – Living With Disability: http://crip-power.com/ Robin McWilliam’s Early Intervention in Natural Environments Blog http://www.naturalenvironments.blogspot.com/ Welcome to The 2007 Weblog Awards (for Education Blogs) http://2007.weblogawards.org/polls/best-education-blog-1.php Welcome to the Blogosphere http://www.infinitethinking.org/2006/12/itm-4-welcome-to-blogosphere.html TheWeblogProject open-source movie documentary about blogs and bloggers. http://www.theweblogproject.com/ Top ELearning Blogs: http://thedailyreviewer.com/top/eLearning Top 99 Workplace eLearning Blogs (Tony Karrer): http://elearningtech.blogspot.com/2009/08/top-99-workplace-elearning- blogs.html Mistakes made in Academic Blogs: http://www.dontwasteyourtime.co.uk/web-20/mistakes-made-in- academic-blogs/

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Top Ten Reasons Why You Should Blog and Top Reasons Why You Shouldn’t or Won’t Blog: http://elearningtech.blogspot.com/2006/10/top- ten-reasons-to-blog-and-top-ten.html Microblogging:  Twitter: http://twitter.com/  Example of how educationweek is using Twitter: http://twitter.com/educationweek

Vlogs Short for video blog, it is the term used to describe a blog that includes or consists of video clips. Typically updated daily (or with regular frequency) vlogs often reflect the personality or cause of the author; aka vog) http://www.webopedia.com/  Welcome to vlogs: http://www.archive.org/details/vlogs

Wikis A wiki is computer software that allows users to easily edit, create, and link web pages. Wikis are often used to create collaborative websites, power community websites, and are increasingly being installed by businesses to provide affordable and effective Intranets or for use in Knowledge Management. Examples:  The Wikimedia Foundation, Inc. is the non-profit parent organization of various free-content projects, most notably Wikipedia, the award-winning online encyclopedia. Here, you will find videos of conferences, talks and presentations related to the Wikimedia projects: http://www.archive.org/details/wikimedia  Wikipedia: http://en.wikipedia.org/wiki/Main_Page  LearningWiki: http://www.learningwiki.com  PB Wiki (Create your own wiki in 60 seconds): http://pbwiki.com/  The National Professional Development Center on Inclusion (NPDCI) recently launched a "wiki" to collectively define key terms related to professional development. http://community.fpg.unc.edu/discussions/wiki-pd-approaches  Brush Public Schools Curriculum Wiki: http://wiki.brushschools.org/index.php/Main_Page

Online Consultation  My Teaching Partner: http://www.myteachingpartner.net/about/about_consultancy.php

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Social Networking

Examples of social utilities and networks:  FaceBook: http://www.facebook.com/  Google +: www.google.com/+/learnmore/  LinkedIn: http://www.linkedin.com/  Ning: http://www.ning.com/  Wiggio: http://www.wiggio.com/

Social Bookmarking Sites

 Delicious: http://delicious.com/  Diigo: http://www.diigo.com/  Furl: http://www.furl.net/  Blinklist: http://www.blinklist.com/  Ma.gnolia: http://ma.gnolia.com  Slashdot: http://slashdot.org  Digg: http://digg.com  FriendFeed: http://friendfeed.com/

Collaborative Spaces  Google docs: http://docs.google.com  Wiggio: http://wiggio.com/  Adobe Buzzword: http://www.adobe.com/acom/buzzword/  Convore: https://convore.com/  Writeboard: http://www.writeboard.com/  Scriblink: http://www.scriblink.com/  Zoho: http://www.zoho.com/index.html  VoiceThread: http://voicethread.com/  Mixed Ink: http://mixedink.com/main.php  PBworks: http://pbworks.com/

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PowerPoint Uploading and Sharing  SlideShare: http://www.slideshare.net/ Example: http://www.slideshare.net/LarryEdelman123/free-applications-we-should-know-about  SlideStory: http://www.slidestory.com  MyPlick: http://www.myplick.com/  SlideBoom: http://www.slideboom.com/  SlideServe: http://www.slideserve.com/  280slides: http://280slides.com/  Google Presentation: www.docs.google.com/presentations  Zoho Show: http://show.zoho.com/  PowerShow: http://www.powershow.com/  AuthorStream: http://authorstream.com/  SlideRocket: http://www.sliderocket.com/  Scribd: http://www.scribd.com/

Presentation Tools  Prezi: http://prezi.com/ Examples: http://prezi.com/afxouwwjfc5q/ http://prezi.com/nguavi-ivcbb/ http://prezi.com/showcase/  Animoto: http://animoto.com/#learn-more Examples: http://animoto.com/play/TtdEhQI7ORcNurpOk3s0Pw?autostart=true http://animoto.com/play/z8h0owmA8IqEMNFg0kY7Jg  Slide Rocket: http://www.sliderocket.com  Voicethread: http://voicethread.com  280 Slides: http://280slides.com/  SlideShare: http://www.slideshare.net/  Slideboom: http://www.slideboom.com/  Zentation: http://zentation.com  Smilebox: http://www.smilebox.com/  One True Media: http://www.onetruemedia.com/

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News and What’s New

 Stumbleupon: http://www.stumbleupon.com  Newsline: https://www.newsvine.com  Reddit: http://www.reddit.com  Fark: http://www.fark.com

Knowledge Sharing

 Knol: http://knol.google.com/k/  Graspr: http://www.graspr.com/  Kahn: www.khanacademy.org/

Interesting Education, Early Childhood Sites

 CONNECT: The Center to Mobilize Early Childhood Knowledge: http://community.fpg.unc.edu/connect-modules  IRIS Center: http://iris.peabody.vanderbilt.edu/  The Professional Training Resource Library (PTRL): http://depts.washington.edu/isei/ptrl/PTRL_Purpose.php  SpecialQuest Multimedia Training Library: http://76.249.171.46/specialquest/trainingmaterials/index.lasso  Public Education Some 33,000 children in British Columbia have enrolled in a nearly three- year-old online K-12 school with a curriculum that allows students to work at their own pace: http://www.learnnowbc.gov.bc.ca/  Our History: http://americanhistory.si.edu/ourstoryinhistory/tryonline/buildsodhouse.html  NBC Learn: http://www.nbclearn.com/portal/site/learn/freetrial  The Baby Center: http://www.babycenter.com/

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Open Content

 The Institute for the Study of Knowledge Management in Education’s OER Commons: http://www.oercommons.org/  Teachnology: http://www.teachnology.com/  Multimedia Educational Resources for Learning and Online Teaching (MERLOT): www.merlot.org/  Connexions: http://cnx.org/  KEEP Toolkit: http://www.cfkeep.org  Many Books: www.manybooks.net  SpinXpress: www.spinxpress.com  Academic Earth: http://academicearth.org/  Open Courseware Consortium: www.ocwconsortium.org  Stanford Engineering Everywhere: http://see.stanford.edu  UC Princeton: http://uc.princeton.edu  MIT Opencourseware: http://ocw.mit.edu  OpenLearn: www.openlearn.open.ac.uk  YouTube Edu: www.youtube.com/edu  Ck-12: www.ck12.org/index.html  iTunes Podcasts: http://www.apple.com/itunes/features/#podcasts  Khan Academy: http://www.khanacademy.org/  Many Books: www.manybooks.net  SpinXpress: www.spinxpress.com  Open Content: http://opencontent.org/wiki/index.php?title=Main_Page  HP Learning Center: http://h30187.www3.hp.com/?hplcpsession.id=617e96a9cf356a94296ba4a88111&tab=allClass es  Latitude U Free courses: http://www.latitudeu.com/home.aspx  EDUCAUSE Learning Initiative's (ELI's) 7 Things You Should Know About... series provides concise information on emerging learning technologies and related practices: http://www.educause.edu/7Things  20 Free Educational Video Sites: http://blog.curriki.org/2010/07/13/watch-and-learn/  Curriki: Curriki.org  Heilbrunn Timeline of Art History: http://www.metmuseum.org/toah/

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Free Apps to Enhance Professional Development, Technical Assistance, and Dissemination

Download this rich handout that lists free apps: Free Applications –Hundreds of Apps with Potential to Enhance Professional Development, Technical Assistance, and Dissemination Activities and Results can be download from the Free Apps page of my blog at: http://exploringtech.wordpress.com/

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Do You Need a New Computer? Tablets, pads, and smart phones are great…for what the do. But if you want to be able to create, manipulate, share, and use new digital media, you will probably need a laptop or desktop computer with some power behind it. Here is a basic checklist of things to consider for a computer that will enable you to work with large digital image, audio, and video files:  Platform: Both PCs and Macs have their strengths and limitations and their advocates and detractors. Use what works for you. Whichever you use, choose the most recent DEPENDABLE version of operating system and configure the computer with enough power for the applications that you intend to use, and then some extra.  Maximize the available processing speed  Maximize the internal storage capacity (hard drive) AND realize that you will need external storage devices sooner or later  Maximize the available memory  Equip with a CD-ROM/DVD drive for playing and burning  Have high quality video and audio cards factory-installed  Of course, enabled for wireless connection to internet  Be sure it has the most recent version of connectivity (e.g. newest versions of USB, Firewire ports, such as USB 3.o and Firewire 800.

Basic Applications: Eventually, you will use specialized applications to create new media. To begin with, be sure to load your computer with basic applications (free or purchased) such as:  Word processing  Presentation  Desktop publishing, page layout  Image editing  Spreadsheets  PDF creation and management  DVD player  Media players  Audio editing  Video editing  Digital media transcoding

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Resources to Help You Understand e-Learning For those of us who are not well versed in newer technologies, it might be useful to review one or more of the glossaries of elearning terminology that are available. Three such glossaries are:  Webopedia: Online dictionary and search engine for computer and Internet technology definitions: http://www.webopedia.com/  American Society for Training and Development (ASTD) Learning circuits and Glossary: http://www.astd.org/LC/glossary.htm  The Future of Education by Thomas Frey: http://www.davinciinstitute.com/page.php?ID=170  Search on YouTube for key words such as web 2.0, elearning, and technology  Lee Lefever’s Common Craft SERIES on YouTube, e.g. Twitter in plain English Resources to Help You Understand Performance Support Performance support systems (PSS) are designed to help users do things during, rather than as a precursor, to the performance of a task. For instance, a very simple PSS might involve a job aide such as a sign in a restaurant reminding employees to wash their hands. Generally, electronic performance support systems (EPSS) do so using computers and related technology to give workers information or resources to help them accomplish a task or achieve performance requirements. EPSS represent a shift from acquiring knowledge to performing tasks. “While there remains an important role for traditional education and training, the shift to user-centered, performance-based models is both inevitable and imminent (Hannafin, 1993, 1995). The delivery model has shifted from courses that teach decontextualized knowledge and skill to modules that support performance involving relevant knowledge and skill. This shift has affected all forms of education and training (IETI, 1995). EPSS design practices represent a convergence among several related fields and specialties, including human performance technology, computer-supported collaborative work, technical communications, electronic publishing, instructional design, and workplace training (McGraw, 1994; Sherry & Wilson, 1996; Witt & Wager, 1994).” (Hannafin, Hill, and McCarthy, see below) Resource: Read Designing Resource-Based Learning and Performance Support Systems by Michael J. Hannafin, Janette R. Hill, and James E. McCarthy, Sonalysts, Inc. at: http://reusability.org/read/chapters/hannafin.doc Integrated Learning: We're in the midst of an e-learning revolution, which includes rapid change, a myriad of emerging technologies, and great opportunities to redeploy training investments. Following are a few related concepts, on which we should keep a sharp eye.  Learning Object: A reusable, media-independent collection of information used as a modular building block for e-learning content.  LCMS (learning content management system): A software application (or set of applications) that manages the creation, storage, use, and reuse of learning content. LCMSs often store content in granular forms such as Learning Objects.  Learning Management System A software system that provides the platform for the enterprise’s online learning environment by enabling the management, delivery and tracking of blended learning (i.e., online and traditional classroom) for employees, stakeholders and customers.

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 ILS (integrated learning system): A complete software, hardware, and network system used for instruction. In addition to providing curriculum and lessons organized by level, an ILS usually includes a number of tools such as assessments, record keeping, report writing, and user information files that help to identify learning needs, monitor progress, and maintain student records.

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Resources to Help You Keep Up with Technology Technology for education and professional development is evolving so rapidly that it’s very difficult to keep up. Below is a list of some web sites, blogs, content hubs, e-newsletters, and magazines that I try to keep up with. All of these resources have value in keeping up with what’s out there and available. Please keep in mind that some of these resources might be tied to commercial products (some of which I endorse and some of which I don’t).

Here are a few sites that just focus on technology in general: Gizmodo: http://gizmodo.com/ Slashdot: http://slashdot.org/ TechCrunch: http://www.techcrunch.com/ Technorati: http://technorati.com/ Boing Boing: http://boingboing.net/ Wired Blog: http://blog.wired.com/ CES: http://www.cesweb.org/default.asp Macworld: http://www.macworld.com/ Engadget: http://www.engadget.com/ Lifehacker: http://lifehacker.com/ Techmeme (tech news clearninghouse): http://www.techmeme.com/ Top 100 Tools for Learning 2010: http://c4lpt.co.uk/recommended/top100-2010.html Learning TRENDS by Elliott Masie: http://www.masie.com/ The eLearning Guild: http://www.elearningguild.com/ Learning Circuits: http://learningcircuits.blogspot.com elearning technology: http://elearningtech.blogspot.com/ eLearn Magazine: http://www.elearnmag.org/index.cfm Pew Internet Project: http://www.pewinternet.org/ Community and Networks Connection: http://cc.fullcirc.com/

Informal Learning Flow: http://flow.informl.com/

Mlearnopedia: http://cc.mlearnopedia.com/

The Rapid E-Learning Blog: http://www.articulate.com/rapid-elearning/

ReadWriteWeb: http://www.readwriteweb.com/ Robin Good’s MasterNewMedia: http://www.masternewmedia.org/index.html

Social Times – Technologically Social: http://www.socialtimes.com/ e-LearningGuru.com: http://www.e-learningguru.com

Edelman-Resources for Using Technology for PD, TA, and Dissemination (4/21/13) 30 rSmart: Supports open source software in education: http://www.rsmart.com/blogs Training Magazine Free E-Newsletters: http://www.trainingmag.com/content/subscribe-free-e-newsletters  Inside Training, Training Top 125, Training, Training Tech Talk

Apple Learning Interchange: http://edcommunity.apple.com/ali/

Consortium for School Networking (CoSN): http://www.cosn.org/#

International Society for Technology in Education: http://www.iste.org/ Center for Implementing Technology in Education (CITEd): http://www.cited.org/ CITEd's web site offers unbiased, reliable and timely resources and information for implementing technology in the classroom, school, and district. State Educational Technology Directors Association: http://www.setda.org/web/guest/home

Center for Advanced Technology in Education: http://cateweb.uoregon.edu/ Digital Journey: (Howie DiBlasi): http://www.drhowie.com/

Technology Horizons in K-12 Education (T.H.E.) Newsletters: https://newsletters.1105pubs.com/nl/THE.do?NL=6231&PC=C20NLF  News Update, T.H.E. SmartClassroom, T.H.E. Focus, Collaboration 2.0, Classroom Tools & Tips Digital Directions: http://www.edweek.org/dd/ Empowering Teachers: A Professional and Collaborative Approach http://www.setda.org/web/guest/2020/professional-development Campus Technology: http://www.campustechnology.com/mcv/newsletters/newsletters/  Web 2.0, Campus Technology, IT Trends, Smart Classroom Learn about animation: http://guest.portaportal.com/animator Thinkofit: An independent guide to internet video conferencing products and services http://thinkofit.com/webconf/video.htm#webcam TestFreaks: http://www.testfreaks.com/

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Resources to Help You Keep Up with Digital Video

Creative Cow: http://newsletters.creativecow.net/ Studio Daily: http://www.studiodaily.com/studiomonthly/ HD Studio: http://www.studiodaily.com/hdstudio/signup.html Videatives Views: https://www.videatives.com/content-new/videatives/videatives_views/index.php Video Technology Magazine: http://www.videotechnology.com/ Video Technology Center: http://www.adobe.com/devnet/video/

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Resources about Accessibility and Section 508 of the Rehabilitation Act of 1973 Section 508 requires that when Federal agencies develop, procure, maintain, or use electronic and information technology, Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who are not individuals with disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.  Full text of Section 508 of the Rehabilitation Act of 1973: http://www.section508.gov/index.cfm?&FuseAction=Content&ID=12  The W3C (The World Wide Web Consortium) outline of web accessibility: http://www.w3.org/TR/WCAG20/  WebAIM In the "Articles" page there are many step by step guides on making different kinds of documents and rich media accessible, like PDF, PowerPoint, Word, flash and other media. http://www.webaim.org/ You can view videos showing the difficulties that people with disabilities have on the web at: http://www.webaim.org/intro/index.php#video Read specifically about Flash accessibility: http://www.webaim.org/techniques/flash/ www.adobe.com/resources/accessibility/.../best_practices_acc_flash.pdf

 University of Illinois’ Functional Accessibility Evaluator: http://fae.cita.uiuc.edu/

 Accessify: http://www.accessify.com/

 Jim Thatcher.com Accessibility Consulting Jim is sometimes referred to as the father of web accessibility. His accessibility career started in 1983 with a research project for IBM called PCSAID, an audio access system for people who are blind. When you have questions, try spending some time on his website: http://www.jimthatcher.com/index.htm  Mardiros Internet Marketing Carmen Mardiros breaks down what makes a web site good for everyone: http://www.mardiros.net/accessible-web-design.html  Cognitive Disabilities and the Web: Where Accessibility and Usability Meet? On the web site of the National Center on Disability and Access to Education (NCDAE), Heather Mariger offers suggestions based on basic usability principles, many of which make the web easier for everyone to use: http://www.ncdae.org/tools/cognitive/  Discover How to Provide Accessible Online Presentations A friendly, web tutorial by the United States Department of Agriculture's Target Center on ways to adapt web technologies to make presentations more accessible to people with disabilities at https://admin.na3.acrobat.com/_a774694537/p25975456/

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The Costs of Developing Elearning Return on investment (ROI) refers to the ratio of the benefit received from a given investment to the cost of the investment. In training, ROI is often calculated by comparing the tangible results of training (for example, increased quality, productivity, compliance, or decrease in errors) to the cost of providing the training. In order to estimate ROI, we must be able to estimate the cost of providing training and measure the results of training. Following are some Interesting approaches on calculating the ROI of e-learning. The Cost of E-Learning: http://elearnmag.org/subpage.cfm?section=articles&article=86-1 Online Training ROI calculator: Calculate the net cost and ROI of online training vs. traditional methods: http://training.cuna.org/trainers/roi_calc.html Many Happy Returns: Calculating E-Learning ROI by John Setaro http://www.learningcircuits.org/2001/jun2001/elearn.html Measuring the Total Cost of e-Learning by Kevin Kruse: www.brainseed.tv/whitepapers/E2.pdf How E-Learning Can Increase ROI for Training By THINQ's Research Department: http://www.llmagazine.com/e_learn/resources/pdfs/ROI_training.pdf Perspectives on cost & effectiveness in online training by Clive Shepherd: http://www.fastrak-consulting.co.uk/tactix/features/perspectives/perspectives.htm E-Learning Benefits and ROI Comparison of E-Learning vs. Traditional Training: http://knol.google.com/k/mary-kay-lofurno/e-learning-benefits-and-roi- comparison/nti9bs9a4lxe/16# Online Professional Development Weighed as Cost-Saving Tactic: http://www.edweek.org/dd/articles/2009/03/13/04ddprofdev.h02.html#players Here’s How to Measure ROI in the Real World http://www.articulate.com/rapid-elearning/heres-how-to-measure-roi-in-the-real-world/ An Alternative Way to Assess the ROI of e-Learning in Training: Part I http://elearnmag.org/subpage.cfm?section=articles&article=107-1 An Alternative Way to Assess the ROI of e-Learning in Training: Part II http://elearnmag.org/subpage.cfm?section=articles&article=108-1 ROI is toast. Use EVA instead: http://www.internettime.com/blog/archives/000385.html

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Shifting from a “Train ‘em” Mentality to a Performance Support Framework

The 70-20-10 Framework

Implications for performance We learn support

70% from doing tough jobs

20% from people

10% from formal courses and reading

The 80-20 Framework

Implications for performance We learn support

80% whild completing a task

20% in a formal learning environment

See: http://ieti.org/tough/books/alp.htm http://www.amazon.com/Career-Architect-Development-Planner- 1st/dp/0965571211/ref=sr_1_4?ie=UTF8&qid=1312461805&sr=8-4 http://charles-jennings.blogspot.com/2011/08/social-workplace-learning-through.html http://www.702010forum.com/ http://www.internettime.com/2013/02/50-suggestions-for-implementing-70-20-10-2/

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Real Performance Support Requires Blended Learning

How might you support learning Five moments of need and performance?

1. When learning for first time

2. When learning more

3. When remembering and/or

applying what's been learned

4. When things go wrong

5. When things change

From: Bob Mosher and Conrad Gottfredson http://performancesupport.blogspot.com/2008/01/invitation-to-our-performance- support.html

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How MIGHT Technology Assist You?

What technologies might you Functions How do you do it now? use to do this more effectively and/or efficiently?

Conduct needs assessment/front end analysis

Present professional development events

Provide TA, consultation, coaching, mentoring

Disseminate news, updates, documents

Host/facilitate meetings or conferences

Facilitate collaborative processes Build and strengthen relationships

Evaluate activities and programs

Facilitate social learning

Exchange information with others

Enhance service delivery

Conduct research

Manage projects

Manage data (collect, analyze, report, use)

Other

Other

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Examples of Different Technologies for Different Communication Functions One-Way Two-Way Asynchronous Asynchronous Synchronous Synergistic Communication Communication Communication

Text document Text-based chat Online survey

Podcast Telephone conferencing Content Management System

Webcast Video conferencing Community of Practice

Video, vidcast Webinar, web conference Virtual Learning Environment

Media sharing sites Online meetings spaces Bulletin board, news group

Mobile-phone Mobile-phone Mobile-phone

Archived class, lecture Chats, threads, list servs

Rapid e-learning modules Blog, micro-blog, vlog

Just-in-time EPSS Wiki

Resource repositories Social bookmarking

Knowledge bases Social network

Shared applications

User’s groups/forums

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Key Tools of the Trade

Examples Kinds of Applications Free $$$$

Digital Video MPEG Streamclip, Final Cut Pro, Adobe Premier, VirtualDub

Web Conferencing Fuse, Ellumiate Adobe Connect Pro, vRoom, Vyew, Wiggio GoToMeeting, WebEx, iLinc, Elluminate, DimDim

Video Screen Screenr, Jing Camtasia Studio Capture

Video Conferencing ooVoo, Skype ooVoo, Skype, Polycom Systems, Cisco Systems

Rapid eLearning/ iSpring, JOD Articulate Studio, Storyline, Snap! PPT to Flash Converter, By Lectora, Adobe Captivate Conversion Print2Flash

Social/Collaboration Google docs, Wiggio, Ning, Sharepoint Chatter, Convore, Facebook, Twitter

Media Sharing Slideshare, Scribd, Platforms YouTube, Vimeo, Flickr, Vidcaster, Blogs, Wikis

Learning Moodle, Joomla, Blackboard Management Drupal (but…are they Systems/LCMS really free?)

Other?

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References from Plenary at the Brazleton Touchpoints 16th National Forum, May 3-4, 2013

Learning Styles: Learning styles and pedagogy post-16 learning A systematic and critical review, 2004, by Frank Coffield, Institute of Education, University of London; David Moseley, University of Newcastle; Elaine Hall, University of Newcastle; Kathryn Ecclestone, University of Exeter. http://www.voced.edu.au/content/ngv13692

Hill, Will, and Skill: Moran S. & Gardner H. (2007). Hill, Skill, and Will: Executive Function from a Multiple- Intelligences Perspective in Meltzer L. (Ed.) (2007) Executive Function In Education: From Theory To Practice. New York: The Guilford Press. http://www.iranautism.com/Resource/Pdf/tkqhuent.gzp.pdf

Thinking in Threes: Jay Cross’ The Rules of Three: http://youtu.be/P7PTxGr8Od8

The 70-20-10 Framework: Lombardo, Michael M. & Eichinger, Robert W. (1996). The Career Architect Development Planner (1st ed.). Minneapolis: Lominger. p. iv. ISBN 0-9655712-1-1 http://charles-jennings.blogspot.com/2011/08/social-workplace-learning-through.html http://www.slideshare.net/charlesjennings/the-702010-framework http://www.702010forum.com/ http://www.internettime.com/2013/02/50-suggestions-for-implementing-70-20-10-2/

Performance Support and Blended Learning: Bob Mosher and Conrad Gottfredson http://performancesupport.blogspot.com/2008/01/invitation-to-our-performance-support.html

Social Learning: Norman-Murch, (1996). Reflective supervision as a vehicle for individual and organizational development. ZERO TO THREE, October/November 1996.

Relationship Based Approach: Edelman (2004). A Relationship-Based Approach to Early Intervention. in Resources and Connections July-September, 2004, Volume 3, Number 2. http://www.eicolorado.org/files/relationship_based_approach.pdf

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