The Perfect Model: Nature Fotolia

20130722-NEWS--21-NAT-CCI-CL_-- 7/19/2013 3:15 PM Page 1

THE PERFECT MODEL: NATURE FOTOLIA

SAM DOSHI

The design of Japan’s so-called “bullet” train emulates the beak of the kingfisher, a bird that can dive into water without making a splash. The design allows the train to travel faster, use less energy and make less noise. Great Lakes Biomimicry pushes companies and schools to embrace ideas inspired by plants, animals

By CHUCK SODER world is full of ideas worth copying. [email protected] Now those parties are taking steps om Tyrrell has had little to support Great Lakes Biomimicry trouble recruiting people and its mission: To make sure that to start stealing all those people all over Northeast Ohio — unpatented ideas Mother be they researchers, business exec- TNature has been creating for the utives or students — take cues from past few billion years. the most prolific inventor in history. Mr. Tyrrell and the rest of his team So much so that biomimicry at Great Lakes Biomimicry have becomes part of Northeast Ohio’s convinced local corporations, foun- culture. dations and colleges that the natural See BIOMIMICRY Page 9 29 7 FLATS FORWARD

74470 83781 stakeholders ready to steer by Crain Communications Inc. ■ Vol. 34, No. 29 0 area in new direction Page 3 20130722-NEWS--22-NAT-CCI-CL_-- 7/18/2013 3:01 PM Page 1

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$2.00/JULY 22 - 28, 2013

THE PERFECT Southwest MODEL: rebuffs latest NATURE MetroHealth FOTOLIA development County-subsidized provider defends decision to open nearby Middleburg Hts. health center

By TIMOTHY MAGAW subsidized by Cuyahoga County [email protected] for offering what he characterized as duplicative services. The paint on the walls at Metro- Mr. Selden, whose hospital Health’s new $23 million health boasts a leading 42.5% market center in Middleburg Heights has share in the area 20 miles south- barely dried, but that hasn’t west of Cleveland, went on to say stopped Southwest General MetroHealth would have been Health Center — the dominant better served by investing the $23 health care force in southwestern million it spent in Middleburg Cuyahoga County — from taking Heights into its aging campus on digs at its newest competitor. West 25th Street in Cleveland. Make that its unrepentant, “I’m irritated by the fact that this newest competitor. country’s cost of health care is be- In an interview last week with ing driven by overbuilding and con- Crain’s, Southwest CEO Thomas struction,” Mr. Selden said. “This SAM DOSHI Selden blasted MetroHealth for is not McDonald’s versus Burger opening a health center roughly King, where you have McDonald’s The design of Japan’s so-called “bullet” train emulates the beak of the kingfisher, a bird that can dive into water without two miles southeast of his hospi- on one corner, then Burger King making a splash. The design allows the train to travel faster, use less energy and make less noise. tal and chided the health system See HEALTH Page 6 Great Lakes Biomimicry pushes companies and schools to embrace ideas inspired by plants, animals Diebold’s next-gen ATM

By CHUCK SODER world is full of ideas worth copying. targets mobile millennials [email protected] Now those parties are taking steps to support Great Lakes Biomimicry By RACHEL ABBEY McCAFFERTY Inc., is in response to changing om Tyrrell has had little [email protected] consumer wants as the tech-savvy trouble recruiting people and its mission: To make sure that millennial generation becomes people all over Northeast Ohio — When Devon Watson describes more of a market force and more to start stealing all those the automated teller machine of people worldwide embrace the be they researchers, business exec- unpatented ideas Mother the future, it’s not a clunky gray use of mobile devices. TNature has been creating for the utives or students — take cues from terminal that sucks in a card and And it is obvious Diebold in- the most prolific inventor in history. spits out money. It’s an electronic tends to be a driver of such past few billion years. financial hub that lets customers change. Mr. Tyrrell and the rest of his team So much so that biomimicry take banking into their own Last week, Diebold announced becomes part of Northeast Ohio’s hands, literally, by interacting a partnership with Paydiant Inc., at Great Lakes Biomimicry have with their smart phones and creator of cloud-based mobile culture. convinced local corporations, foun- tablets. wallet and payment technology, dations and colleges that the natural See BIOMIMICRY Page 9 That shift in the sophistication that will let customers use their and function of the ATM smart phones instead of credit or described by Mr. Watson, senior debit cards to withdraw money director of software product man- from their ATMs. agement at ATM maker Diebold See DIEBOLD Page 7

29 CRAIN’S SPECIAL REPORT 7 What will Cleveland look like in the future? FLATS FORWARD This section examines how the city fits into the regional discussion and the importance of maintaining a strong urban core. Pages NEWSPAPER Nonprofit composed of various Entire contents © 2013 11-18. Additional stories, photos and video 74470 83781 by Crain Communications Inc. stakeholders ready to steer at www.CrainsCleveland.com/cle2030. ■ Vol. 34, No. 29 0 area in new direction Page 3 20130722-NEWS--2-NAT-CCI-CL_-- 7/19/2013 3:37 PM Page 1

2 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JULY 22 - 28, 2013 COMING NEXT WEEK A LONG WAY TO GO The ratio of unemployed people per job opening has improved since the end of the recession, but it’s higher than it was at the start of the downturn. There were about 3.1 unemployed people per job opening in May, compared with 6.2 per job Financial changes afoot opening in June 2009. Heading into the recession, though, the figure was at 1.8 in December 2007. Here’s a look at the ratio in January of each year since 2010: 700 W. St. Clair Ave., Suite 310, In next week’s special section, Cleveland, OH 44113-1230 learn about a change in finan- Phone: (216) 522-1383 Date Unemployed Job Openings Ratio Fax: (216) 694-4264 cial reporting standards and www.crainscleveland.com Jan. 2013 12,332,000 3,611,000 3.42 the challenges businesses face Publisher/editorial director: in getting employees to sign up Jan. 2012 12,748,000 3,415,000 3.73 Brian D. Tucker ([email protected]) Editor: for retirement programs. Jan. 2011 13,992,000 2,868,000 4.88 Mark Dodosh ([email protected]) Jan. 2010 15,016,000 2,751,000 5.46 Managing editor: Scott Suttell ([email protected]) SOURCE: U.S. BUREAU OF LABOR STATISTICS; WWW.BLS.GOV Sections editor: REGULAR FEATURES Amy Ann Stoessel ([email protected]) Assistant editor: Best of the Blogs ...... 21 Editorial ...... 8 CORRECTION Kevin Kleps ([email protected]) Sports Big Issue ...... 8 Going Places ...... 10 Sarah C. Flannery chairs the mentoring committee of the Women’s Lead- Senior reporter: Classified ...... 20 List: Largest Hotels .....19 ership Council of United Way of Summit County. Her role with the council Stan Bullard ([email protected]) was reported incorrectly in the profile of Ms. Flannery that appeared in the July Real estate and construction Crain’s Special Report: CLE Milestone ...... 21 15 Who to Watch in Law section. Ann-Marie Hagenbuch, vice president of Reporters: Jay Miller ([email protected]) 2030 ...... 11-18 Reporters’ Notebook....21 business banking at FirstMerit Bank, is chair of the council. Government Chuck Soder ([email protected]) Technology Dan Shingler ([email protected]) Energy, steel and automotive Tim Magaw ([email protected]) Health care and education Michelle Park ([email protected]) Finance Rachel McCafferty ([email protected]) Manufacturing and energy Research editor: Deborah W. Hillyer ([email protected]) Cartoonist/illustrator: Rich Williams Marketing director: Lori Yannucci Grim ([email protected]) Events Manager/Operations & Logistics: Christian Hendricks ([email protected]) Events Manager/Promotions & Sponsor Relations: Jessica Snyder ([email protected]) Advertising director: Nicole Mastrangelo ([email protected]) Senior account executive: Adam Mandell ([email protected]) Account executives: Dawn Donegan ([email protected]) Andy Hollander ([email protected]) Lindsie Bowman ([email protected]) John Banks ([email protected]) Sales and marketing assistant: Michelle Sustar ([email protected]) Office coordinator: Denise Donaldson ([email protected]) Digital strategy and development manager: Stephen Herron ([email protected]) Web/Print production director: Craig L. Mackey ([email protected]) Production assistant/video editor: Steven Bennett ([email protected]) Graphic designer: Lauren M. Rafferty ([email protected]) Billing: Susan Jaranowski, 313-446-6024 ([email protected]) Credit: Todd Masura, 313-446-6097 ([email protected]) Crain Communications Inc. Keith E. Crain: Chairman Rance Crain: President Merrilee Crain: Secretary Mary Kay Crain: Treasurer William A. Morrow: Executive vice president/operations Chris Crain: Executive Vice President, Director of Strategic Operations Brian D. Tucker: Vice president Paul Dalpiaz: Chief Information Officer Dave Kamis: Vice president/production & manufacturing Mary Kramer: Group publisher G.D. Crain Jr. Founder (1885-1973) Mrs. G.D. Crain Jr. Chairman (1911-1996)

Subscriptions: In Ohio: 1 year - $64, 2 year - $110. Outside Ohio: 1 year - $110, 2 year - $195. Single copy, $2.00. Allow 4 weeks for change of address. For subscription information and delivery concerns send correspondence to Audience Development Department, Crain’s Cleveland Business, 1155 Gratiot Avenue, Detroit, Michigan, 48207-9911, or email to custom- [email protected], or call 877-824-9373 (in the U.S. and Canada) or (313) 446-0450 (all other locations), or fax 313-446-6777. Reprints: Call 1-800-290-5460 Ext. 125 Audit Bureau of Circulation 20130722-NEWS--3-NAT-CCI-CL_-- 7/19/2013 2:27 PM Page 1

JULY 22 - 28, 2013 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 3 Flats Forward aims for unified plan riverfront restaurant and be unex- chairman of Flats Forward, a new lems. Some residents have expressed Nonprofit of various stakeholders ready pectedly thrown from sunshine to organization that hopes to guide the safety concerns and others are wor- shade by a 700-foot-long ore boat rebuilding of the Flats. “And there is ried the Flats will become overdevel- to steer area’s next iteration of development headed downriver to a steel mill a varied and wonderful tapestry of oped and gentrified. Tourists and while a train crosses a lift bridge behind property uses that find their way others complain about the Hustler By JAY MILLER got too rowdy and some of the indus- the ore boat — all going on below a along the Cuyahoga River.” Club and the other adult destinations [email protected] try drifted away. Since then, until corporate jet coming in for a landing It’s also what’s made it difficult to close to what is expected to be family recently, the Flats languished. No one at a nearby lakefront airport. get everyone on the same page recreational areas in the future. The appeal of Cleveland’s Flats had a plan for the next phase in the Nor in most downtowns can you when it comes to figuring out Mr. Fishman, who is a partner in always has been the energy that life of the city’s oldest neighborhood. see hikers, bikers and skateboarders what’s next for the Flats. Fairmount Properties, one of the de- builds from the almost daily mix of A new organization, called Flats dodging a steady parade of dump velopers of the Flats East Bank project, activities on the Cuyahoga River Forward, plans to change that situ- trucks carrying stone and salt and For the good of the order said Flats Forward hopes to bring and along the valley that surrounds it. ation. watching rowing sculls skim around Some longtime industrial em- everyone together to plan the future. In the 1980s, the Flats had machine The hope now is for an even more a big bend in the crooked river, with ployers, whose businesses are tied “For Flats Forward we have to do shops, docks and truck traffic that diverse, more vital neighborhood volleyballers just out of sight to the river and the Flats, have com- what’s good for the whole, not for dominated the daylight hours. Its that capitalizes on the Flats’ unique beyond the trees on the west bank plained that plans to bring bike any individual property owner or bars and night clubs made it party location. at Wendy Park. trails and other recreational uses any individual constituent group,” central at night. But that environment It’s simply not possible in most “That kind of motion is visually close to heavily traveled truck he said, adding that businesses such as collapsed in the 1990s when the bars center cities to sit down to dinner at a stimulating,” said Adam Fishman, routes present public safety prob- See FLATS Page 20

THE WEEK INSIGHT IN QUOTES “Everybody thinks Catalogs the Northeast Ohio initiative is leaps remain key and bounds ahead on this education marketing and economic development piece.” materials — Chris Allen, CEO, Biomimicry 3.8. Page One B-to-B print product still useful in sales “This is not McDon- By LAURA STRAUB

ald’s versus Burger It may be a digital world, but King, where you have there still is a place for the good ol’ print catalog in business-to- McDonald’s on one business sales. Just ask CJ Milo, a sales consultant at Today’s Busi- corner, then Burger ness Products, a distributor of King building on the office furniture and supplies on MARC GOLUB Snow Road in Middleburg Heights. Dan Deagan, owner of Deagan’s Kitchen & Bar, is set to open his second Lakewood venture, Humble Wine Bar, in August. other. These are When he first started at Today’s, hospitals building right Mr. Milo accompanied an experienced salesman on calls. At a next to each other.” routine appointment at Notre — Thomas Selden, CEO, Southwest Dame College in Euclid, the pair General Health Center. Page One RESTAURANTS BEGIN felt the wrath of disgruntled sec- retaries, who heckled the empty- handed salesmen and demanded the newest edition of Today’s “It’s one thing to just TO BANK ON LOANS catalog. shift population from Fortunately, the veteran sales- Some institutions opening the lending spigot, though local man kept four cases of catalogs one part of town to in the trunk at all times so that he could hand out the books at a another.We need to operators say obstacles still remain in obtaining financing moment’s notice. increase population. I That experience taught a valu- By KATHY AMES CARR able lesson to Mr. Milo, who said don’t want it to be [email protected] print catalogs continue to help him in his career. robbing Peter to pay an Deagan approached Despite detailed information Paul.” four different banks customers can find online about for a loan to open his their products, distributors and — Michael Fleming, executive first restaurant, Dea- other business-to-business sellers director, St. Clair Superior Dgan’s, but none expressed inter- agree the physical presence and Development Corp. Page 11 est in financing his Lakewood permanence of a print catalog gastropub during the tail end of remains a powerful marketing tool the recession. — and an expense worth the cost, “The region will not He then connected through even for a 1,040-page monster a mutual friend with a loan offi- like the catalog Applied Industrial survive without a cer at Chase Bank in Canton, Technologies released this month. strong structural core. which agreed to finance 61% of PHOTO PROVIDED “Our catalog sits on someone’s the project with a five-year Deagan’s Kitchen & Bar is a favorite among foodies. desk or shelf like a salesperson … And if Cleveland is Small Business Administration holding a sign; ‘Looking for loan. Mr. Deagan and three business part- requiring 30% in upfront capital for a pro- something? Call Applied,’” said strong, the housing ners covered the rest of the restaurant ject that costs just under $300,000. Jennifer Belt, catalog marketing market in the suburbs concept — a project total of “just under “We’ve been ahead on paying down manager for Applied, a seller of $400,000,” Mr. Deagan said — with cash our loans, and our track record with bearings and industrial parts will be strong as well.” and their homes for collateral. Chase helped us in not having to put as headquartered in Cleveland. — Joel Ratner, president and CEO, Three years later, Mr. Deagan is about much (money) down,” he said. “It’s a passive prompt to our Neighborhood Progress Inc. to open Humble Wine Bar in Lakewood See CATALOGS Page 5 Page 12 with that same lender, which now is See LENDING Page 7 20130722-NEWS--4-NAT-CCI-CL_-- 7/19/2013 2:56 PM Page 1

4 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JULY 22 - 28, 2013

34300 LAKELAND BLVD LEASED EASTLAKE, OHIO Modern Ben Rose institute helps revenue streams flow

By TIMOTHY MAGAW [email protected]

The Benjamin Rose Institute on Aging’s glistening, $11.4 million Newmark Grubb Knight Frank is headquarters on Cleveland’s East pleased to announce two leases at Side is poised to be more than a Visit functional new office space for the 34300 Lakeland Blvd. in Eastlake. TerryCoyne.com century-old nonprofit dedicated to Terry Coyne represented the Landlord Or Call Terry at seniors issues. 216.453.3001 The institute’s leaders suggest the 1350 Euclid Ave, Ste. 300 mere hillside presence of the 31,214- Cleveland, Ohio 44115 square-foot headquarters on Fairhill Road, which has a cascading view of downtown’s skyline, could help shed more light on the nonprofit and perhaps sprinkle some unexpected PHOTO PROVIDED revenue into the organization’s The Benjamin Rose Institute on Aging’s new $11.4 million headquarters on pockets. Fairhill Road is attracting revenue in the form of facility rentals. While the space was designed to allow Benjamin Rose to host its own Benjamin Rose’s new headquar- Martin Luther King Drive features educational programming, the ters is only a stone’s throw from its high ceilings and glass walls and is building has attracted rentals from previous home, Kethley House, on filled with natural light. The building throughout the Cleveland commu- the same piece of property. Last also boasts a 2,846-square-foot con- nity. Some of the organizations that year, the organization sold for $17.4 ference room, an outdoor terrace, a have used or plan to use meeting million the 144,000-square-foot full-service catering room and other space in the building include the Kethley House to Kindred Health- amenities. National Council on Aging, St. Luke’s care Inc. of Louisville, Ky. The site Mr. Browdie cautions that Ben- Foundation, Cleveland Leadership also had served as the site of Ben- jamin Rose isn’t foregoing its mis- Center and Eliza Bryant Village. jamin Rose’s former nursing home, sion of advocating on behalf of the As part of its newfound enterprise, which closed in 2006. elderly for the event-planning busi- Benjamin Rose also has partnered with “We were so nestled back in the ness. Instead, he sees it as helping caterer Food For Thought in Mentor. woods with the Kethley House loca- ensure the institute remains finan- “It’s almost like found money,” tion,” said Muffy Kaesberg, who cially healthy well into the future. said Benjamin Rose president and served as chairwoman of Benjamin “We were tickled by the possibility CEO Richard Browdie. “We hadn’t Rose’s board during the relocation. that there might be purely commer- expected to have a lot of that. But “Now, we’re much more interesting cial use possible (with the building), since it’s there, it’d be kind of silly and modern- looking. People will see but it wasn’t until we got in here not take advantage of it because we us on the hill and pause and say, and took a look at how it was going aren’t going to use all of the space ‘Who’s that?’ ” to turn out that we actually saw it as ourselves all of the time.” The new headquarters overlooking a possibility,” Mr. Browdie said. ■ New hedge fund targets small firm stocks

By MICHELLE PARK ization, so long as they have enough aren’t going to take a bite at a small SALT • SALT • SALT [email protected] trading volume to ensure liquidity, startup fund,” said Mr. Mackovak, said Mr. Mackovak, its president. It whose business is in the City Club • Water Softener • Industrial • Food A new hedge fund in Cleveland has has yet to invest in a local company, building in downtown Cleveland. attracted more than 40 investors but would with the right opportunity, Mr. Mackovak most recently • Ice Melt • Sea Salt and is investing in the stock of small he said.“We’re trying to find these worked for six years for a long/short companies, a strategy it will keep small diamonds in the rough that hedge fund, Rivanna Capital, in even as it grows, its founder says. the rest of Wall Street is ignoring,” Charlottesville, Va. He previously Call For Pricing!! Ben Mackovak, a 32-year-old Mr. Mackovak said. “We’re really worked for a money manager in Minimum Delivery: 1Pallet Willoughby native, commenced looking for good businesses, pre- Newport Beach, Calif. operations on March 1 of Cavalier dictable businesses, businesses “It’s always been a dream of Capital LLC — named for his with valuable assets that are under- mine to start a business and build a “beloved” Cleveland Cavaliers and appreciated by the market. We’re business, but you really can’t do the mascot of the University of not trying to invest in the website this straight out of college,” he said. Virginia, where he earned his MBA. that could be the next Facebook.” “You need a certain level of experi- His two employees and he have The hedge fund itself will stay ence. I started my career during the grown the fund’s assets under man- small, too. Large hedge funds can’t dot-com collapse, and so I saw that agement by more than 60% since invest efficiently in small-cap com- painful market meltdown, and I then, though he wouldn’t say how panies, Mr. Mackovak said. was at Rivanna Capital for the much of the fund’s maximum $300 “They simply have too much financial crisis, and again experi- million has been raised. money to put to work,” he said. enced a very tumultuous period in He did say the goal is to raise all “We’re a deliberately small fund, the financial markets. Having that of that $300 million over the next and we’ll always be a small fund.” experience is an advantage.” couple years. The firm’s first fund, called Cav- In the first quarter of 2013, 297 Cavalier Capital is a long/short alier Capital Partners LP, counts 43 hedge funds were launched and 196 equity hedge fund, industry speak investors at present, Mr. Mackovak were liquidated, according to for a fund that buys and holds equi- said. All are high-net-worth individ- Hedge Fund Research Inc. out of ties it anticipates will increase in uals and family offices, which man- Chicago. For the most part, the value, and “shorts” other equities it age money for wealthy families. number of hedge fund launches has anticipates will decline in value. Once Cavalier Capital has a 12- increased year by year since 2009, The fund is investing only in the month track record, it will pitch following a year (2008) when 1,471 stock of companies that trade in itself to institutional investors, such of them were liquidated, more than the United States with roughly as endowments, he said. double the number that year that $1 billion or less in market capital- “Those types of investors typically were launched. ■

Volume 34, Number 29 Crain’s Cleveland Business (ISSN 0197-2375) is published weekly, except for combined issues on the fourth week of December and fifth week of December at 700 West St. Clair Ave., Suite 310, Cleveland, OH 44113-1230. Copyright © 2013 by Crain Communications Inc. Periodicals postage paid at 1-800-547-1538 Cleveland, Ohio, and at additional mailing offices. Price per copy: $2.00. POSTMASTER: Send address changes to Crain’s Cleveland Business, Circulation Depart- Salt Distributors Since 1966 ment, 1155 Gratiot Avenue, Detroit, Michigan 48207-2912. 1-877-824-9373. REPRINT INFORMATION: 800-290-5460 Ext. 136 20130722-NEWS--5-NAT-CCI-CL_-- 7/19/2013 12:05 PM Page 1

JULY 22 - 28, 2013 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 5

Applied Industrial implemented many of these features in this year’s Catalogs: Customers appreciate tangibility debut of its digital catalog. The catalog includes videos, CAD drawings continued from PAGE 3 print catalogs to her clients. and additional images. With the dig- customers indicating that this is a One client Ms. Gianfagna wouldn’t ital catalog Applied also can track partnership, and we’re here to help,” identify stopped producing its print customer usage, which gives it valu- Ms. Belt said. catalog three years ago to cut costs; able analytics, and it’s environmen- Pete Santee, Applied account however, this year, the client is on tally friendly. manager in the Akron region, uses the fast track to bringing the catalog But while online multimedia con- the catalog every day. In his first year back due to high sales force demand. tent can add to the presentation of with Applied, Mr. Santee handed out “The catalogs are a great leave- products, it is harder to implement between 400 and 500 catalogs to behind for salespeople,” she said. than many sellers realize, Ms. current and prospective customers. They also are appreciated by Gianfagna said. Mr. Santee uses the catalogs as an many customers. “Lots of business-to-business introduction to new clients in his According to Jeffrey Dross, corporate companies don’t have the resources territory. The big print catalog show- director of education and industry to create rich content and media,” cases nearly 30,000 products of the trends at Kichler Lighting, a lighting she said. 2.5 million parts offered by Applied. manufacturer on East Pleasant Though a print catalog may seem The front of the book has a timeline Valley Road in Independence, most like it would be more expensive than of the history of Applied, which helps lighting retailers only display 1% to an online version because of paper acquaint customers with the company, 10% of the large product lines avail- and printing costs, much of the pro- Mr. Santee said. able on the market. There may be duction expense is the same for “When making cold calls, I would MARC GOLUB five to six variations of a light fixture online and print, Ms. Gianfagna said. be lost without catalogs,” he said. Pete Santee, an account manager for Applied Industrial Technologies, says he that the retailer simply has no room At a time when many business The presence of a catalog also is would be lost without the 1,000-page catalogs he brings along on sales calls. to display. owners are re-evaluating costs, a an influential instrument for returning Printed catalogs provide an accu- print catalog often can fall victim to customers. At least two times last year, the to put together an order. rate rendering of those variations penny pinching. One of Mr. Santee’s large national charter school experienced service The catalog helps Ms. Loyed that are not displayed in the showroom. About 20 years ago, Kichler Light- accounts keeps a supply of catalogs interruptions with its Internet to order quickly and efficiently “The product comes off a lot better ing scaled down its catalog by 60%. on the shop floor within arm’s reach providers. But because of Today’s because she feels it is much easier to on a printed page than it does on a This mini catalog helped cut print of the maintenance workers. The print catalog, Ms. Loyed still could navigate than the website. monitor or a screen or a phone,” Mr. costs without cutting down the cata- workers use them as a reference tool to call and order the products she “It’s faster to find what I’m looking Dross said. log altogether. All 3,000 products still find the correct parts for repairs on the needed and get them the next day. for because everything is color- Viewing the image on a screen can were represented, just in smaller type machinery throughout the day, he said. “Electronics will break, the Inter- coordinated,” she said. She also lead to color inaccuracies or unclear with shorter product descriptions. net will go down, so I think catalogs appreciates the tips on subjects images, and ultimately a disappoint- However, sales force distribution of Print doesn’t go offline are the best cushion,” Ms. Loyed said. such as choosing the right keyboard ed customer, he said. the mini catalog is down 50% these She actually prefers to use the platform, the benefits of privacy days. Kim Loyed, office administrator at Paperless? No way Citizens Academy at 10118 Hampden print catalog for day-to-day orders, filters and desktop ergonomics. Not all companies are experiencing in part because it helps her pinpoint Although print catalogs guarantee the same print decline as Kichler. Ave. in Cleveland, said using her cat- Forget-me-nots alog to call Today’s Business Products staff needs. Not all the teachers an accurate portrayal of the product, Rick Voigt, president and CEO of has gotten her out of many a bind. have access to computers, but the Positive customer experiences business-to-business sellers recog- Today’s Business Products, said in “I was trying to think of a specific catalog can be passed around easily, like these are why Jean Gianfagna, nize online catalogs have some fea- the last 10 years he has had only one situation,” Ms. Loyed said. “But it marked with the tabs included in founder and president of Gianfagna tures and advantages that print does customer come to him and say, “No, happens so often.” the book and returned to Ms. Loyed Strategic Marketing, recommends not. I want to go paperless.” ■

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6 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JULY 22 - 28, 2013

16000 Pearl Road, Strongsville Health: Competition heats up

Available for Lease continued from PAGE 1 MetroHealth hits back services. A Clinic spokeswoman building on the other. These are confirmed the Strongsville site • Custom Suites 1,250 to 4,400 SF • Asked to respond to Mr. Selden’s $PSOH6XUIDFH3DUNLQJ hospitals building right next to each charges a facility fee but defended it • 0HGLFDORU2I¿FH6XLWHV$YDLODEOH • (DVLO\$FFHVVLEOHRQ3HDUO5RDG comments, MetroHealth’s new CEO, • • other.” as nothing new, noting facility fees ,QGLYLGXDOO\&RQWUROOHG+9$& $FURVVIURPWKH)XWXUH*LDQW(DJOH Dr. Akram Boutros, defended the • ;5D\5RRPV$YDLODEOH • (DV\$FFHVVWR*URZLQJ5HVLGHQWLDO$UHD To help fend of what he sees as an help cover the cost of running hos- facility fees as nothing new to the unnecessary intrusion in his market, pitals and outpatient locations. health care landscape. Also, de- Mr. Selden on July 10 sent to local pending on the type of insurance, Battling brands residents a letter that accuses other Dr. Boutros said MetroHealth’s cost hospital systems — only Metro- The rift between MetroHealth to patients often comes at or below Health is mentioned by name — as and Southwest General is the latest what other providers, including South- charging a facility fee, or as Mr. evidence of escalating friction west, charge for similar services. Selden characterized it in the letter, among Northeast Ohio’s ultra-com- “Of all the hospitals you could a fee “just to walk in the door.” He petitive health care providers. Ulti- attack over this issue, how could noted that Southwest wouldn’t mately, though, it takes a lot of work you attack the hospital that provides charge such a fee at its urgent care to flip a patient from one health the largest portion of free care in the centers or physician offices. care provider to another. county?” Dr. Boutros said. Last year, Mr. Selden said that Southwest The Cleveland Clinic and Univer- MetroHealth provided $133 million had no plans to soften its rhetoric in sity Hospitals have had a hard time in uncompensated care to the indi- its fight to keep patients. Also, draining any meaningful market gent — up 33% since 2008. despite being critical of the health share from each other despite their FOR MORE INFORMATION, CONTACT: “We bend over backwards to care building boom, Mr. Selden own costly expansion projects. Jack W. Drescher, CPA, SIOR make sure everyone has access to 216-861-7200 defended Southwest’s own $128 “If you think the brand loyalty care whether they can afford it or www.ostendorf-morris.com million construction project, which around Coke and Pepsi is strong, not,” he said. includes an expanded emergency the brand loyalty around health It’s no secret MetroHealth’s deci- department, a new critical-care unit, care is just as strong,” said Bill Ryan, sion to lay stakes in Middleburg the conversion of most of the hospi- president of the Center for Health Heights was driven by its need to tal’s two-person rooms into private Affairs, an advocacy group for local bring more Medicare and commer- suites and a new patient bed tower. hospitals. cially insured patients — and thus “We’re not building an unneces- Still, the tendency of patients not more revenue — into the hard- sary addition to the hospital,” Mr. to switch providers hasn’t stopped pressed health system’s coffers. Selden said. “We’re building some- long-simmering tensions between Also, Dr. Boutros said MetroHealth thing the public has asked for. They the Clinic and UH from bubbling needed to add capacity to accom- want more privacy and comfort.” back to the surface this summer. modate ballooning patient volumes In June, the Clinic rolled out at MetroHealth’s nearby Strongsville plans to build a medical education site, which is slated to close today, building on its main campus with Case July 22, given the recent opening of Western Reserve University, despite the new Middleburg Heights site. UH’s longstanding relationship Still, Mr. Selden stressed that ser- with the university as its “primary” vices now are being duplicated. In affiliate in medical education. 2011, he tried to persuade the dri- Also, not to be outdone by Uni- ving force behind the expansion, versity Hospitals’ recent announce- 4 former MetroHealth CEO Mark Merchant ments it would take over EMH The building blocks Moran, from building in South- Services Healthcare in Elyria and Parma west’s backyard. Mr. Moran’s suc- Community General Hospital, the cessor sees the competition in the Clinic swiftly revealed it would southwestern section of the county expand operations at its relatively 3 as healthy for the marketplace. Credit new family health center in Avon to of business “I’m not sure why all of the include a new inpatient hospital. Card sudden that Southwest is upset,” Thomas Campanella, executive Dr. Boutros said. “Isn’t competition director of the health care MBA pro- good? It makes us all excel and do a gram at Baldwin Wallace University, better job. … Frankly, I don’t get it, Business said escalating competition in the but to each their own. We all man- NYCB Business Liquid CD Solutions market isn’t necessarily a bad thing. age our businesses differently.” Checking with “I am still ultimately a believer in While MetroHealth was the only Interest competition, so I don’t have an is- 12-MONTH CD health system Mr. Selden chastised sue with providers, in effect, going by name in his letter, the Cleveland into communities and competing NYCB Clinic also has expanded services in against each other,” he said. “What % Southwest’s territory at its nearby Business I think is needed, though, is just 1 health center in Strongsville by APY Liquid CD much more transparency from a 0.70 extending hours for its urgent care cost and quality standpoint.” ■ 1HHGDFFHVVWR\RXUIXQGV"*HWPD[LPXPÁH[LELOLW\ZLWK,Q%UDQFK 3HQDOW\)UHH:LWKGUDZDOV2 0LQLPXPWRRSHQLV McDonald Hopkins BUSINESSB HOUR 0LQLPXPEDODQFHWRHDUQLQWHUHVWLV (DUQWKHVWDWHG$3

JULY 22 - 28, 2013 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 7

finance two restaurants: L’ Albatros in 2008 and Cowell & Hubbard in 2012. Lending: Eateries often need track record He said Chase wouldn’t finance Chinato — which opened in downtown Cleveland in 2010 and was at continued from PAGE 3 restaurant growth downtown and in ally to their concepts,” he said. secure every cent of the loan,” he the time the chef’s fourth restaurant All around Cleveland, eateries Cleveland neighborhoods, and “Deagan is a great example. If said. “In other words, you can only in six years — because of a lack of a driven by both emerging and estab- want to be a part of that growth. you’re not ready to put your house get the money if you already have it.” track record with the bank. That sit- lished restaurateurs are popping “Many of Cleveland’s chef- on the line, you’re probably not a Michael Symon Restaurants for uation changed with the opening of up, and while some banks still are owned restaurants have shown they great (loan) candidate to us.” years was self-financed, but that Cowell & Hubbard. leery of lending to those who oper- have the cash flow, they’re viable, company’s growth prompted a “We have a track record now ate within the higher-risk industry, and they’re here to stay,” said Mr. Finance dance banking relationship with Akron- because our loans are being paid other institutions are opening up Berebitsky, a director of SS&G’s Until recently, serial restaurateur based FirstMerit Bank around the down,” Mr. Bruell said. “It’s a great the lending spigot. restaurant practice group. Alan Glazen paid cash to open his time the second B Spot opened time to go to banks if you’re bank- “In the past, banks in general Shawn Dougherty, vice president concepts, which include his ABC and during 2011 in Strongsville. able because rates are so low.” heard ‘restaurants’ and they ran the of business banking in Northeast XYZ taverns, two Erie Island Coffee Sure, Mr. Symon’s good name other way,” said Adam Berebitsky, Ohio for JPMorgan Chase, which is Co. locations, and the purchase of helped foster the banking connec- The SBA way managing director at Cleveland- working with Mr. Deagan, said he two buildings totaling $200,000 on tion, but FirstMerit needed con- Banks always have been wary of based accounting services firm prefers to work with chef-driven Waterloo Road in Cleveland’s vincing the B Spot growth strategy lending to restaurants because of SS&G. Now, he said, some banks restaurants over chains. Collinwood neighborhood. was sustainable. their high failure rate. recognize the spate of economic de- “Local operators tend to be more Mr. Glazen thought pledging “(The bank) took a hard look at how When the credit markets froze velopment and associated new committed financially and person- 100% personal cash as collateral we run our business — sales versus during the recession, banks further toward his first commercial real cost, debt incurred and how we plan restricted lending to those businesses. estate loan reflected sufficient com- to pay down debt,” said Mr. Symon’s More small businesses, however, mitment, but his personal and com- business partner, Doug Petkovic. have been able to qualify for SBA loans pany bank, a larger institution, did The restaurant group since then since the U.S. Small Business Admin- not agree. has added four more B Spots (two of istration in 2010 raised to $5 million Diebold: “(The bank) stated we are in ‘an which operate seasonally), with plans from $2 million the cap on its 7(a) ATMs one day unacceptable industry,’” he said. to open at least three more over the guaranteed loans and fixed asset loans. So Mr. Glazen shut all accounts next two years in Pittsburgh, “A lot of banks are looking at SBA with that institution and moved Columbus and Detroit markets. loans” to support local restaura- may work without cards over to Cleveland-based KeyBank, “Now we meet with them every teurs’ growth plans, SS&G’s Mr. which approved the recent mort- year and discuss our growth plans,” Berebitsky said. “They see some of continued from PAGE 1 her smart phone or other mobile gage, though Mr. Glazen was mum Mr. Petkovic said. “We don’t seek the local operators’ same-store sales A few weeks earlier, Mr. Watson device, transmitting that informa- on specifics of that deal. loans piecemeal.” increase and expanding into multi- and Jim Block, director of advanced tion to the ATM and using a QR “My experience is that no bank Zack Bruell prefers to work with units, so they’re more willing to sit technology at Diebold, gave presen- code to verify when the consumer will loan you any money unless you private investors, though he has down now with customers who tations on “The ATM Reimagined” arrives at the terminal. have the cash and/or equity to worked with Chase Bank to help present viable concepts.” ■ at ATM Industry Association con- The partnership with Paydiant ferences in London and Montreal. will allow this kind of interaction. Diebold recently has rolled out a According to Diebold’s July 18 conceptual design that illustrates announcement, Wintrust Financial how the company plans to adapt Corp., a bank holding company in ATMs to better suit millennials — Rosemont, Ill., will pilot the mobile those consumers born between the wallet with Diebold, Paydiant and early ’80s and mid ’90s. FIS of Jacksonville, Fla., a provider of The The design takes its cues from banking and payment technologies. today’s smart phones, tablets and Mr. Block said he sees a “rich other mobile devices, with an intu- future” in these self-service banking itive interface that allows users to models.When conducting financial transactions, customers want secu-

scroll like they would on a cell NEO phone. The new features cater to rity, control and convenience, Mr. two connected and growing demo- Block said. Allowing customers to DealmakerDealmaker graphics: the aforementioned mil- use their mobile devices instead of lennials and mobile device users taking out a card that easily can be This fall, Crain’s Cleveland Business will publish a special across the globe. scanned by a would-be identity The rising popularity of mobile thief fits in with those goals. editorial feature dedicated to the people and forces devices is one of the biggest trends Ahead of its time driving the future of the ATM, Mr. driving the region’s dealmaking. Watson said. “It really does change Mr. Watson said the design of the people’s behavior,” he said. ATM Diebold has been showing to Millennials, in particular, are a employees and attendees at trade demographic that expects to have shows pushes the machine to the mobile applications and clear inter- edge of its limits, but is likely to faces in the electronic devices they use. change as the different concepts it And, Mr. Watson said, they are a includes move to market. very vocal group of consumers with In a message emailed to Crain’s different — and greater — expecta- by a Diebold spokesperson, Mr. tions of technology than the gener- Watson declined to share other pos- ations who came before. sible features of future ATMs, saying “Banks need to treat them a little it was too early to do so. bit differently,” Mr. Watson said. Michael Lee, CEO of the ATM Industry Association, said in an email Bag the card that he believes Diebold will continue Diebold has done research of its to be a “major global innovator” in own with millennials, a group that the ATM business going forward. will make up the majority of the Mr. Lee also said he sees the ATM work force by 2025, Mr. Watson “growing in importance” as the said. The company has conducted banking industry moves toward panels with consumers and taken a allowing more alternative transac- close look at outside research on tions at the terminal, such as bill that generation, too. payments and currency conversion. Issue date: September 2 “You see that they are fundamen- The ATM also has the opportunity tally different in the way that they to brand itself as more of a self-ser- value things,” Mr. Watson said. vice hub by aligning with con- He gave an example, saying one sumers’ mobile devices. study showed more than 40% of 18- Though future ATMs will allow Ad close: August 22 to 24-year-olds considered a text for all sorts of financial transactions, message just as meaningful as a Mr. Watson also sounded confident phone conversation. in the future of physical money. The In Diebold’s next-generation value and volume of cash circulated ATM, the design would enable globally is actually going up, he interaction between mobile devices said. And he sees ATMs with bidi- For advertising information, contact Nicole Mastrangelo and the ATM, Mr. Watson said. rectional uses, allowing customers In the not-too-distant future, to withdraw money and deposit it, visiting an ATM could be a card-free as a growing market. at 216-771-5158 or [email protected] experience. A customer could set up “Cash isn’t going away anytime a transaction directly from his or soon,” he said. ■ 20130722-NEWS--8-NAT-CCI-CL_-- 7/18/2013 4:47 PM Page 1

8 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JULY 22 - 28, 2013

PUBLISHER/EDITORIAL DIRECTOR: Brian D.Tucker ([email protected]) EDITOR: Mark Dodosh ([email protected]) MANAGING EDITOR: Scott Suttell ([email protected]) OPINION Wet and dry unny thing about the weather. It can be pouring in one place and dry as a bone not too far away. The same holds true with government Ffinances. One government body can be awash with funds while others thirst for dollars to deliver the services their constituents rightfully expect. The phenomenon is on display in Ohio, where Gov. John Kasich two weeks ago was able to plug another $966 million into the state’s rainy day fund. The latest deposit brings to nearly $1.5 billion the FROM THE PUBLISHER amount of money that over the last three years has been put into the Budget Stabilization Fund, as it formally is known, by the governor. LaTourette takes a club to the club It’s a noteworthy accomplishment, considering that back in 2010, when Gov. Kasich still was candi- teve LaTourette was known in his truth, we will.” Victory Project. date Kasich, incumbent Ted Strickland was strug- years here as a soft-spoken but “We” in this case is the Main Street Speaker Boehner is a bit like the dog effective prosecutor and congress- Partnership, a group Mr. LaTourette now that caught hold of that speeding car’s gling to balance a budget battered by the recession. man. Lately, freed from the shackles heads that is dedicated to supporting bumper. Here’s hoping he can hold on, An improving economy that helped revive tax rev- Sof Congress and election-driven deci- more moderate and responsible Repub- for the sake of our state and our country. enues as well as cuts by Gov. Kasich in state aid sent sions, he’s taking the gloves off. licans in elected office. To that end, Mr. * * * * * to local governments and school districts eliminated Target: radically conservative LaTourette and his group were angered IT WAS DISAPPOINTING to read last a projected $8 billion deficit and set the stage for Republicans and the groups at the club’s targeting of Rep. week that the four eastern suburbs that budget surpluses going forward. they conceive. BRIAN Simpson, one of the House’s had contemplated a merger have taken a It’s also noteworthy that once the state had In his crosshairs is the so- TUCKER more moderate Republican different turn, namely by agreeing to enough money for a rainy day, it chose not to restore called “Club for Growth,” a group members and a close ally of “study” a shared-services concept. the dollars it took away from the cities, many of raising money to try to unseat House Speaker John Boehner. When the leaders of Pepper Pike, which remain parched for revenue and still wrestle moderate Republican office “Members of Congress are Orange, Moreland Hills and Woodmere holders. After the club recently elected by the men and women announced two years ago that they were with balancing their own budgets. said it would oppose longtime who live in their districts; their thinking of creating one city of 13,500 Instead, the governor and various members of the Idaho Rep. Mike Simpson, Mr. loyalty and responsibility is to people and 18 square miles, we applauded Republican-controlled Legislature decided to buy LaTourette labeled the club a those constituents and not the the move. Since that first announce- votes ahead of their 2014 re-election campaigns by “cancer” on the party — his Club for Growth,” Mr. La- ment, however, the question has been cutting income taxes for individuals and small busi- party. Tourette said. “The era of the Club for whether the individuals could hang in ness owners. “The Club for Growth is a cancer on Growth getting a free pass is over. They there under vocal pressure from certain The tax cut for the latter group is hard to justify. It the Republican Party (and is a group) will be held accountable.” constituents. ostensibly was made to keep more money in owners’ that prides itself on supporting right, I can only imagine how Rep. Boehner In this space, I have asked whether hands so they could hire more workers or reinvest divisive and obstructionist candidates,” — a conservative who’s been known to elected officials would be inclined to give in their companies. he said. “They are certainly entitled to work in bipartisan fashion to get things up their fiefdoms in exchange for a support any candidate they want for any done in Washington — feels about being broader good, namely reducing dupli- “I favor the small business income tax cut because reason they want, but it would be nice if elected speaker in an era that has cated services in such compact, adjacent I think it will spur economic activity,” Ohio Senate they told the voters the truth about their spawned ultra-conservative groups such and tiny communities. President Keith Faber said last month as the Legisla- organization. as the Tea Party, the Club for Economic Now it appears we may know the ture hashed out the next two-year state budget. “And if they won’t tell the voters the Growth and Karl Rove’s Conservative answer. ■ However, the tax reduction gives most small business owners less than $400 in extra money, which is barely enough to cover a full-week’s pay for a THE BIG ISSUE minimum-wage employee. Gov. Kasich took a bow for putting another billion Is Northeast Ohio doing enough to attract immigrants to the region? dollars into the rainy day fund. But after the news conference at which the latest contribution to the fund was announced, he wouldn’t take questions. It’s the second time in a month that the governor has pulled a Garbo-esque disappearing act with reporters after a significant media event. The first occasion was the ceremony where he signed the state budget, which contains the tax cuts. Is he afraid he will be asked about why the state continues to stiff local governments? We’re not into soaking the rich, and we know gov- RICK PLANT CARL BURGESS MARY SOUTHERN SARAH LIMEER ernments don’t create wealth. However, they build the roads and provide the police and fire services on North Olmsted Lakewood Cleveland Fairview Park which businesses depend. And they need money to No, but I wouldn’t be able to Yes. I feel like they are doing Yes, I would say so because No. Are they doing anything at do it. tell you why. Maybe there enough but I do wish there was we have a lot of immigrants all? aren’t enough jobs or maybe a little more diversity. here. I talk to a lot of people The governor and Legislature in hard times took it’s the climate. from other countries. from local government significant chunks of money they had received for decades. In not restoring it during better times, they have made a big mistake. ➤➤ Let us know what you think. Vote in our online poll at www.CrainsCleveland.com 20130722-NEWS--9-NAT-CCI-CL_-- 7/18/2013 3:44 PM Page 1

JULY 22 - 28, 2013 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 9 Biomimicry: Area firms heed call to innovate like Mother Nature

continued from PAGE 1 Cleveland, skin care company “By all accounts, everybody thinks impressed by how many allies the degree in design based on bio- If the concept continues to GoJo Industries Inc. of Akron and the Northeast Ohio initiative is leaps local group has amassed over the mimicry. spread, it could have a dramatic Ross Environmental Services Inc., a and bounds ahead on this education past few years. Mr. Paige described the concept impact on the region’s ability to waste management company in and economic development piece,” “The level of stakeholder engage- as “a new way of thinking” that create products, processes and jobs, Elyria. Mr. Allen said. ment is unprecedented,” he said. could help companies develop according to Mr. Tyrrell, who is Because of the program, Parker The path to prosperity products that are more sustainable. best known for founding American Hannifin is working to see whether it Talk about staying power “Nature doesn’t use those weird Steel & Wire in the 1980s and now could create a filtration system Despite Great Lakes Biomimicry’s Among those allies is Douglas toxic chemicals that we’ve been is volunteer CEO of Great Lakes inspired by the water spider, which progress, the organization still faces Paige, associate professor of indus- using since the Industrial Revolu- Biomimicry. gets air from a bubble it carries some big hurdles. For one, it’s run by trial design at the Cleveland Insti- tion,” he said. The method works, Mr. Tyrrell around under water. Other ideas are volunteers. tute of Art, which provides some of Plus, Mother Nature’s inventions said, describing on the table, too, Mr. Buca said. The group is working to raise $4 the courses that count toward the have “been proven through evolu- how Japan’s so- “You start to get ideas for new million so it can become a more University of Akron’s biomimicry tion for millions of years,” said Mr. called “bullet” products just from the conversa- formal nonprofit with about eight Ph.D. Buca, of Parker Hannifin. train was able to tion,” he said. “It’s just that exciting.” employees and no “six-figure Now the two schools have What about the inventions that travel faster, use Those corporate fellowships are salaries,” Mr. Tyrrell said. The group formed a committee to explore the didn’t work? less energy and just one item on Great Lakes Bio- has no need for a planning grant, he idea of offering a joint master’s “They’re gone,” he said. ■ make less noise mimicry’s résumé: added, citing the progress it already after its nose was ■ Earlier this month, the group has made. rebuilt to mimic secured $100,000 to support two “We’ve proved that we’re capable the beak of a bird Tyrrell more Ph.D students who for at least of doing this,” he said. that can dive into water without one year will spend some of their After four years, the organization making a splash. time teaching biomimicry principals aims to support itself by licensing Other inventors around the world to local elementary school students out its economic development have created solar panels that mimic and their teachers. methods to simi- leaves, cars frames inspired by the The GAR Foun- “Nature doesn’t use those lar groups and way trees handle structural stress, dation in Akron weird toxic chemicals by working with and radio chips based on the tech- provided $50,000 that we’ve been using local biologists nology in your ears, according to an for a fellow who to provide bio- online TED Talk speech given by will work with the since the Industrial mimicry-related biologist and author Janine Benyus. National Inven- Revolution.” consulting services, She helped popularize the concept tors Hall of Fame – Douglas Paige, associate said Don Knecht- of biomimicry and now is helping School in Akron, professor of industrial design, ges, who is vice Great Lakes Biomimicry. and the Nord Cleveland Institute of Art president and di- “Nature’s solved every problem Family Founda- rector of econom- that there is out there,” Mr. Tyrrell tion of Amherst provided the same ic development for Great Lakes Bio- said. amount for a fellow who will work mimicry. SOLD with Lake Ridge Academy in North The licensing tactic previously Joining the flock Ridgeville. has been used by GLIDE, a business Mr. Tyrrell isn’t the only Northeast ■ Multiple local colleges — such incubator at Lorain County Commu- Colliers International is pleased to have Ohioan with that attitude. as the Cleveland Institute of Art, nity College, according to Mr. facilitated the sale of the 55,775 square foot Parker Hannifin Corp. of Mayfield Baldwin Wallace University and Knechtges, a longtime local execu- Heights has used biomimicry to Lorain County Community College tive who recently served as GLIDE’s in Westlake. design products in the past, but now — are adding biomimicry elements managing director. Discount Drug Mart Center the producer of motion and control to more of their classes. Great Lakes Great Lakes Biomimicry has a long technology is working to weave the Biomimicry has been working with way to go to get “from an inspiring Ryan Fisher Ň [email protected] concept into “what we do every each of those schools. idea to a monetized product,” said day,” said Peter Buca, vice president ■ Great Lakes Biomimicry has Mr. Allen, of Biomimicry 3.8. 216.239.5060 Ňwww.colliers.com/ohio of technology and innovation with formed a partnership with the However, he said he has been Parker Hannifin’s fluid connectors most well-known biomimicry orga- group. nization in the United States, Great Lakes Biomimicry convinced Biomimicry 3.8, which Ms. Benyus Parker Hannifin and three other helped start. The Montana-based local corporations to donate a total nonprofit is providing the local of $400,000 to create four fellowships group with biomimicry expertise for University of Akron students and content used to teach the studying for a new biomimicry Ph.D. concept in schools. Biomimicry 3.8 DEVELOPERS’ SHOWCASE Besides conducting research, the eventually plans to help Great Lakes fellows are tasked with teaching Biomimicry license its economic the principals of biomimicry to development system to other orga- researchers and executives at the nizations that have relationships four companies: Parker Hannifin, with Biomimicry 3.8, CEO Chris paint maker Sherwin-Williams Co. of Allen said.

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10 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JULY 22 - 28, 2013

TECHNOLOGY GOING PLACES ON THE WEB Story from ADATASOL: Anna Tomko to junior STARK & KNOLL: Kathleen A. www.CrainsCleveland.com JOB CHANGES developer. Hahner to attorney. EDUCATION MCPC INC.: Devon Campbell to Makeover begins MANUFACTURING director of sales; Jason Schmock to KENT STATE UNIVERSITY: Yvonne continuous service engineer; Joe Delgado to corporate and foundation CLIFFS NATURAL RESOURCES INC.: Sekura to CTO-Microsoft practice; on the former relations officer. Raga Elim to vice president, global John Fitzgerald to desktop support Delgado Owusu Bhakta corporate and government affairs. technician; Tina Starkey to opera- Parmatown Mall FINANCIAL SERVICE tions service center manager. Phillips Edison Co., the BROWN GIBBONS LANG & CO.: MARKETING Cincinnati-based owner of Brian D. Dora and Mark J. HILEMAN GROUP: Heidi Rakow to BOARDS the former Parmatown Nadaud to senior analysts; Connor front-end developer; Michelle Law to Mall, said it has launched the initial T. Greenlees and Maxwell A. ASSOCIATION FOR CORPORATE inbound marketing analyst. phase of repositioning the com- Halsted to analysts. GROWTH CLEVELAND: Karen L. Tuleta (Morgenthaler Private Equity) plex as The Shoppes at Parma. THORNHILL FINANCIAL INC.: NONPROFIT to president; Murad A. Beg to presi- So far, the work consists of Michael J. Miller to audit partner; SOCIETY OF ST. VINCENT DE dent-elect; Brad Kostka to executive McGrane Moratschek Hahner redoing the mall and open-air James L. Kilgore to tax manager; PAUL, DIOCESE OF CLEVELAND: vice president, brand; John Saada Jr. shopping center property with Gordon C. Short to senior manager; Jerry Zurowski to manager, Culinary to executive vice president, program- vice president, diversity and inclusion. new parking lots, new sidewalks, Tara E. Szerpicki and Steven A. Apprentice Training Program. ming and innovation; Joseph F. lighting and other infrastructure. Manos to audit staff; Oana C. Stef THE UP SIDE OF DOWNS, NORTH- Maslowski to executive vice president, AWARDS Roy Williams, senior vice presi- and Ashley A. Davis to tax staff. dent of Philips Edison’s Strategic EAST OHIO: Toni Mullee to execu- resources; Joseph C. Adams to CLEVELAND FOUNDATION: Art J. Investment Funds, said in a tive director. treasurer; M. Joan McCarthy to sec- Falco (PlayhouseSquare) received the HEALTH CARE statement, “Before we can begin retary; Sean McCauley to immediate 2013 Homer C. Wadsworth Award. AKRON GENERAL PARTNERS past president. on the major phases of the pro- REAL ESTATE CLEVELAND METROPOLITAN BAR PHYSICIAN GROUP: Osei-Tutu ALZHEIMER’S ASSOCIATION ject, we must lay the ground- CBRE INC.: Mike Schumaker to ASSOCIATION: John H. Lawson Owusu, M.D. (internal medicine and CLEVELAND: Steve Osgood (Square work on this important first step. medical oncology) and Shyam Bhakta, senior project manager. received the 2013 Honorable William Construction of new buildings Foot Cos.) to president; Marsha Spitz K. Thomas Professionalism Award; M.D. (cardiovascular disease and in- to secretary. and major renovations will come terventional cardiology) to medical staff. STAFFING Janice Edgehouse Rieth (Schneider, at a later date.” CLEVELAND METROPOLITAN BAR Smeltz, Ranney & LaFond PLL) However, this initial work will DIRECT RECRUITERS INC.: ASSOCIATION: Jonathan Leiken received the 2013 Justice for All LEGAL Justin Doyle to project coordinator, allow the shopping center owner (Jones Day) to president; Bruce G. Volunteer of the Year Award; Lori to add several freestanding BENESCH: Madeline McGrane and automation practice. Hearey to president-elect; Anne Urogdy Eiler (East Cleveland Shaw Christian Moratschek to associates. restaurants or stores. EXPERIS: Josh Healan to manager, Owings Ford to vice president; High School) received the 2013 Liber- Mr. Williams emphasized this MAZANEC, RASKIN & RYDER CO. business development Experis Engi- Darrell A. Clay to vice president, ty Bell Award; Kimberly F. Bixenstine is only the beginning of the re- LPA: Neil S. Sarkar to partner. neering. membership; Sonali B. Wilson to (University Hospitals) received the making of the 1 million-square- 2013 President’s Award. foot complex. PRACTICE MANAGEMENT INSTI- “Our plan is to go far beyond a TUTE: Dennis Nordquest (Akron basic facelift and redevelopment General) received the 2012-2013 Out- for this longstanding regional standing National Host Client Award. shopping center,” he said. “Besides bringing in additional RETIREMENT shops, restaurants and services, we will create a more attractive, CLIFFS NATURAL RESOURCES pedestrian-friendly, family-orient- INC.: Dana Byrne, after 34 years of ed environment that will act as a service, effective July 1. town center for Parma residents and surrounding communities.” Send information for Going Places to — Stan Bullard [email protected].

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* Offer ends 9/30/13. Available to new commercial subscribers of Cox Business VoiceManagerSM Anywhere. Prices based on 2-year service term. Equipment may be required. Prices exclude equipment, installation, taxes, and fees, unless indicated. Phone modem provided by Cox, requires electricity, and has battery backup. Access to E911 may not be available during extended power outage. Next-day installations are subject to availability; eligibility restrictions may apply. Other restrictions apply. © 2013 Cox Communications, Inc. All rights reserved. 20130722-NEWS--11-NAT-CCI-CL_-- 7/18/2013 4:05 PM Page 1 SPECIAL REPORT CLEVELAND: THE FUTURE IS NOW

ithout any changes, the city of This section analyzes how the city of Cleveland could continue to shrink. Cleveland fits into the regional discussion W What we do now can halt that decline and the importance of maintaining a strong and reverse the trend. urban core. From creating more attractive neighborhoods to assessing and combating the impact of flight to the suburbs, efforts are in motion to make the city a better place to work, live and play for the next generation — the Cleveland of 2030.

The image above was photographed by Judy Rawson, former Shaker Heights mayor and contributor to Crain’s CLE 2030 section. More of her photos can be found at www.judyshakerrawsonphotos.com. City’s long-term vitality depends upon bolstering population and engaging tomorrow’s leaders

By TIMOTHY MAGAW [email protected] limits over the long-term. At the same time, city leaders will be tasked with t’s no secret the rapid infusion of maintaining the momentum that in young professionals into Cleveland’s recent years has drawn a horde of young urban core has helped lift down- professionals to the city. town and a handful of the city’s Still, it won’t always be Ionce-forgotten neighbor- about plucking folks from hoods. Many of the now- another part of the region, urbanized 20- and 30- and planting them into somethings, for one, Cleveland’s urban longed for something with strongholds like down- more character — maybe a little more rust town or the Ohio City, Detroit Shoreway or — than the outer-ring suburbs where Tremont neighborhoods. The real chal- many were raised. lenge, one with which Cleveland has no Now that they’re here and, in many cases, doubt struggled in the past, will be bring- active residents in their communities, the ing new bodies into the city’s fold. challenge will be keeping them in the city See FUTURE Page 16 INSIDE ONLINE

■ Three Cleveland neighborhoods that represent area The conversation into Cleveland’s can both change and remain the same. See future continues with extensive some headlines and photos from Crain’s reinvestment efforts 12-13 online coverage, including: archives ■ Commentary on the importance of downtowns ■ Photo galleries highlighting rede- ■ Video interviews with young professionals velopment efforts in Detroit Shoreway, on how they envision Cleveland’s future and their influence on regional progression 14-15 North Collinwood and Slavic Village ■ Ongoing reader discussion on Crain’s ■ ■ A look at current efforts, future plans to move city forward 17 A look back that sheds light on how things Cleveland Business’ LinkedIn page ■ Fighting flight and abandonment 18 www.CrainsCleveland.com/cle2030 20130722-NEWS--12-NAT-CCI-CL_-- 7/18/2013 4:06 PM Page 1

12 CRAIN’S CLEVELAND BUSINESS SPECIAL REPORT JULY 22 - 28, 2013 Efforts turn to remaking neighborhoods or many who live in Northeast Ohio’s ON THE WEB units, priced between $179,000 and district ranked 609 out of 610 in the state. outer suburban sprawl, when they $299,000. Nine units, on which construction But voters did approve a 15-mill levy last hear about Cleveland’s population Photos can be viewed by scanning will be started in September, will be going year — which could add about $65 million loss of about 100,000 since 1990, they the quick response codes — located on sale at the end of this month. annually to the district budget — and the Fstill think of “white flight” as the major rea- within each of the following neighbor- Mr. DeCesare’s clientele, not surprisingly, plan is to set up incentives for individual son. While that may have been true many hood stories — with your smart phone, or visit are white-collar workers in their 20s and 30s school improvements and give parents more years ago, the loss of population now is www.CrainsCleveland.com/cle2030 and empty-nester baby boomers. choice in finding schools for their children. more likely to be “poor flight.” to view neighborhood photo galleries. “I’m just finding that the people we’re Still, officials with the school district also According to a study released this spring selling to want to be part of a neighborhood, point out recent improvements, such as by the Brookings Institution, Northeast numbers that show the real issue the city and they didn’t feel they were part of a increasing graduation rates and improve- Ohio, like most metro areas in the country, has to deal with. Since 1990, the city has lost neighborhood in the suburbs,” said Mr. ments in school ratings. has seen a huge increase in suburban poverty. 20% of its population, but has only lost 7% DeCesare, who built single family homes in Planners also point out the options of From 2000 to 2011, those living below the of its housing units. And a good number of the western suburbs for 35 years. “They are private and charter schools, specifically poverty line increased by 7% in Cleveland, those housing units are in poor shape. also seeing this is a good investment for them.” Catholic schools on the near West Side. while those living below the poverty line in The city of Cleveland proper has an excess How so? Cleveland’s 15-year tax abate- But whether the limited number of private the suburbs increased by 85%. of 44,650 housing units. That averages out to ment for new homes drops the property taxes school options and possible public school For Tom Bier, a professor of urban studies about 3,000 per ward (accounting for 15 on a $150,000 home from about $3,000 a year improvements keep the new millennials in at Cleveland State University, the poverty wards as of January 2014). The median year to about $600, a savings of about $36,000 the city once they have children is a big numbers in the suburbs are not all that that a home was built in Cleveland is 1925. over the life of the abatement. Mr. DeCesare question that has no clear answer. surprising. But the market often corrects itself, and it also is offering to knock $5,000 off the pur- Also unclear is whether it is better for the “The poor are like anyone else. They want is possible to see that happening in some chase price if the buyer performs 40 hours of region if Cleveland siphons off the young to live in a better place and have better parts of Cleveland. community service (community garden market and baby boomers from the suburbs. schools for their kids,” he said. “The housing Mike DeCesare, president of Case Devel- work, tutoring, church community outreach “The region will not survive without a market in Northeast Ohio has been flat or opment LLC, is building 14 townhomes on programs). strong structural core,” said Joel Ratner, declining in recent years, and they find they Bridge Avenue, halfway between Ohio City Of course, any success in urban redevel- president and CEO of Neighborhood can live in Euclid or Cleveland Heights or and Gordon Square. opment is contingent on the success of an Progress Inc., a citywide community devel- Bedford with the same costs and subsidies Mr. DeCesare bought six parcels of land area’s public schools. opment nonprofit. “And if Cleveland is and they do that.” for the project, which is called Waverly Sta- Cleveland schools historically have strong, the housing market in the suburbs But what this trend has done in Cleveland tion. He since has demolished homes that ranked near the bottom of achievement will be strong as well.” proper is create some housing market were in poor condition and has sold all 14 indicators, and for the 2011-2012 year, the — Daniel J. McGraw NORTH COLLINWOOD DETROIT SHOREWAY bout four times each summer, Beachland Park MORE on Cleveland’s East Side holds summer concerts PHOTOS withA the beautiful backdrop of the View more images sun setting on Lake Erie. of the revitalization th The park, near East 185 Street and efforts taking place Lakeshore Boulevard, is private; around this East homeowners on three streets that Side neighborhood. dead end at the lake pay annual dues for membership and many also contribute to pay for the bands. about 350 housing units were The concerts have been going on demolished. for 14 years now and are free to the The focus on redevelopment has public, but not publicized. centered on the Waterloo Arts “We have felt that this is a wonder- District, a very short retail strip that ful space here in the city of Cleve- sits right along I-90. The plan is to land, and we thought the park wasn’t develop music and arts retail, and to MARC GOLUB PHOTOS used as much as it could be,” said Jim use the nearby older housing stock as Grove, a Cleveland attorney and an artists colony partially subsidized he development of Gordon MORE land Metroparks Zoo is just to the organizer of the concerts. with public and private grants. Square Arts District was a south. Many showing up to the concerts There also is hope that the PHOTOS th long time coming. If the West 25 -Clark intersection at Beachland Park for the first time changeover in management of the Twenty years ago, there Take a journey can be revived, planners think they have the same reaction: “Are we in three parks along the lakefront — Twere no theaters, few restaurants can take advantage of the rippling through the the city of Cleveland?” one woman Euclid Beach, Villa Angela and Wild- and certainly no townhomes in the development that effect of nearby successes. asked at the June show this summer. wood — from the state to the Cleve- Battery Park area near the lakefront. is spilling beyond Of course, it is difficult to see that For North Collinwood, being part land Metroparks will clean them up. th But in many ways, the development West 65 Street now. of Cleveland and the eastern outpost Cleveland City Councilman of the area started with some old and Detroit. Retail on the southern portion of the city has presented its share of Mike Polensek said the Waterloo buildings at the intersection of of West 25th is full of bars, laundro- th challenges in recent years. development near I-90 and the park West 65 Street and Detroit Avenue used for yard expansions or com- mats and a plasma-buying service The Euclid Beach amusement park improvements along the lake will and rippled out. munity gardens and work with our — a stark contrast to the bustling and the Collinwood rail yards are have a ripple effect that will eventual- And that rippling effect is the police department to make the area hub that has formed in recent years long gone; and the poverty of the east ly improve economically disadvan- plan for the area just south of safer for our residents,” said Megan around the West Side Market to the side has pushed its way in. In 2000, taged areas between the two. Gordon Square. The area used to Meister, the program director for north. there were about 900 vacant housing There are a lot of big “ifs” in that be three separate neighborhoods — the Stockyard, Clark-Fulton & And Seymour Avenue, just a few th units, and that number ballooned to scenario. Lakeshore Boulevard, the Stockyard, Clark-Fulton and Brooklyn Centre Community blocks north of West 25 and Clark, up to more than 1,600 by 2010. main east-west thoroughfare, has lit- Brooklyn Centre — but the Development Office. “Our next became famous the world over this Between 2000-2010, the popula- tle retail and is now mostly three-sto- community development corpora- phase will be to use the distinctive year for hostages being held in a tion dropped by about 15% and ry apartment buildings with a high tions in those areas started to nature of this part of Cleveland to house for a decade. dissolve about five years ago, and its advantage.” But for Jeff Ramsey, executive the Detroit Shoreway Community The major anchor will be to turn director of the Detroit Shoreway Development Organization — the intersection of West 25th Street Community Development Organi- which oversees Gordon Square — and Clark Avenue into a hub that zation, the similarities between integrated the neighborhoods into centers on Hispanic cultural orga- Gordon Square and the future its planning sphere. nizations and retail, including the- La Villa Hispana are strikingly The three neighborhoods are ater and restaurants. At this point, similar. bound by Interstate 90 to the north, the project is dubbed “La Villa “In the 1990s, we had buildings I-71 to the south, West 65th Street to Hispana.” about to be torn down, a poverty the west and West 25th Street to the The thinking goes like this: Cleve- rate at about 40%, and no one east. The population of that area is land has no true Hispanic neigh- thought anyone might move into about 25,000, with nearly half being borhood center like other ethnic that neighborhood and watch a of Hispanic descent (mostly Puerto groups; about 5,000 people work a movie or eat at a restaurant,” Mr. Rican). The area has the largest His- few blocks south at MetroHealth Ramsey said. “But we’re in this for panic population of any area in the Medical Center, where a $500 the long haul. And we think some of state of Ohio. million redo is planned for the 38- the elements are in place to make “What we have been able to do is acre campus; Ohio City and Gordon this work, because the market is coordinate vacant properties to be Square are nearby; and the Cleve- now there.” — Daniel J. McGraw 20130722-NEWS--13-NAT-CCI-CL_-- 7/18/2013 4:08 PM Page 1

JULY 22 - 28, 2013 SPECIAL REPORT CRAIN’S CLEVELAND BUSINESS 13

they are seen as a bellwether of that maintains foreclosed proper- MORE how future projects might do. ties for banks. Nonprofits Neigh- SLAVIC VILLAGE PHOTOS Third Federal Savings & Loan, borhood Progress Inc. and Slavic which started in Slavic Village 75 Village Development also will have leveland Councilman View the progress this community has years ago and still has its head- small stakes in the entity, which is Anthony Brancatelli doesn’t quarters there, is partnering with called Slavic Village Recovery LLC. mince any words when he made in rehabbing its housing. Zaremba Homes to build a 95- The business plan will be to use talks about the neighbor- home development across the data from the nonprofits to identi- Chood where he grew up. street from its headquarters. fy homes that can be acquired for He knows Slavic Village very well: mortgage fraud, land flipping, and The Trailside Slavic Village free or for very little money, rehab It was where his grandparents set- government ignorance that went on homes will be single-family and them for about $40,000 to $50,000 tled in the early 1900s, where he in Slavic Village in those years. townhouse design and will run and then sell for about $60,000. graduated from high school and Some things have changed, some between $126,000 and $132,000. Slavic Village Recovery LLC where he ran Slavic Village Devel- have not. “Third Federal has been wooed hopes to do about 50 homes this opment for about 15 years. Mr. Brancatelli and others within by suburbs to relocate for many year, and if that works out, perhaps “Slavic Village was an ethnic the city’s planning community years,” said spokeswoman Jennifer hundreds more. No public money ghetto,” he said. “It was a neighbor- think Slavic Village still has too Rosa, “but we have always thought will be used. hood for immigrants to live close to much housing for its current popu- Slavic Village is a great location for “What we are seeing now,” Mr. the steel mills, where they did low- lation, and that a combination of us and we believe enough in this Brancatelli said, “is that a lot of skill, back-breaking labor and some tear-downs of dilapidated homes, community to invest in it.” potential younger homebuyers see of them lived in 800-square-foot rehabs of ones worth saving and The other project is a public/pri- Slavic Village as one of those areas and property flipping was based on shacks. But it was home. And that’s new housing construction are all vate partnership between Forest that is very diverse and in a great race baiting. But more and more why it still has a special place in a needed to right the ship. City Enterprises Inc. and Safeguard location. And that’s how things we’re seeing racial diversity as a lot of people’s hearts.” Two projects are doing that, and Properties, a Valley View company have changed. A lot of the bad loans positive.” — Daniel J. McGraw As well as being home to about 73,000 people 60 years ago (20,000 now), Slavic Village also is known as being home to the start of the national foreclosure housing mess. In 2007, when the nation first started to notice foreclosures growing in huge numbers, ZIP code 44105 had more foreclosures than any other ZIP code in the nation (783). Journalists and urban planners have since documented all the

percentage of Section 8 tenants. Likewise, East 185th Street, once the major business center of the neighborhood and home to ethnic bars, meat markets and bakeries, is mostly thrift stores and hair salons. Joseph Compoli, an attorney whose office is on East 185th Street and former president of the street’s merchant association (now disband- ed), is skeptical. If your business needs a forklift, RATES AS LOW AS “If East 185th St. continues to decline, this neighborhood will keep de- you need a loan from US. clining as well,” Mr. Compoli said. % “I hope Waterloo succeeds, but they are going to need about a thou- U.S. Bank works hard to tailor the right solutions for your business. With the APR* sand artists to move into North 2.49 help of a trusted U.S. Bank Business Banking specialist, you can manage your Collinwood to make it work. Aren’t QUICK LOAN other parts of the city trying to do cash ﬂow, payments, and loans for future growth. Straight business talk that that as well?” — Daniel J. McGraw speaks to your business, so more business owners like you can get what they need to move forward.

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14 CRAIN’S CLEVELAND BUSINESS SPECIAL REPORT JULY 22 - 28, 2013 IF THE CENTER DOES NOT HOLD ... Regional progress begins with urban investments

Judy Rawson, trained as a lawyer, served as member of council and then mayor of Shaker Heights from 1991-2007. She now works as a photographer.

A LOOK BACK By JUDY RAWSON A look through the pages and head- ecently, hundreds of partic- lines of Crain’s Cleveland Business ipants from all over Greater The Global from 1996 is Cleveland pulled a 10-ton Center for Health instructive in truck through eight Cleve- Innovation will providing a Rland neighborhoods to celebrate open in snapshot of the value of shared work. October. where we are Fun idea. Is it just art, or does this — and where FILE PHOTO/ matter? Could a similar effort pull JASON MILLER we might be Greater Cleveland onto a smarter going — after path for economic growth? And the downtown city collapsed. tion. Neighborhoods in the city nomic development projects. a generation of development. Scan should suburbs do part of the Grosse Pointe will suffer, along with are full of interesting places and Cleveland has the land, the existing the above QR code to peruse cover- “pulling” to benefit Cleveland? every other suburb. wonderful restaurants. infrastructure connections and the age — from the convention center The research is clear. As a study ■ According to a report from the But, there are the two terrible density for projects of scale that will to the lakefront’s place in the by CEOs for Cities concluded: Brookings Institution and the facts that could doom us. permit a long-term difference for all city’s economy, or go to www. “Strong urban cores attract and Greater Ohio Policy Center, the next ■ First, we’re not doing enough of us. CrainsCleveland.com/cle2030. develop talent, make businesses economy will be metropolitan-led, to develop local human capital ■ Four: This is not a zero-sum more productive, foster creativity with winners being from those needed for those innovative jobs of game. Suburbs also need economic and innovation, are greener and more metropolitan regions that link the future. So Cleveland schools development. Under the new, $100 sustainable and provide more oppor- human capital, innovative activity matter to all of us. million county fund for economic tunities for all of their residents.” and infrastructure to interesting, ■ Second, we are wasting our development, we need a unified So we can succeed. And Cleveland livable places that attract new precious tax dollars if we keep plan and a fair formula for allocating proper is at the heart of the effort. market activity. building new roads, sewers, and funds to spur new projects. Consider a few facts: The city of Cleveland is richer schools and abandoning what we That formula should give greater ■ Trained college graduates flock than we think in terms of three of already have. — but not exclusive — weight to to places with a cutting-edge repu- those factors. Lots of manufacturing “Fix it First” as a regional motto urban projects of scale that can tation, density, an active vibe and a innovation is occurring in sectors would save land, perfectly usable most effectively “move the needle.” nightlife. Suburbs come much later, such as auto, aerospace, medical infrastructure and future tax dollars. The new regional economic after the kids arrive. devices, advanced energy and The Northeast Ohio Sustainable development fund must also cap- ■ No metro area can create a bioscience. We have renowned Communities Consortium, headed ture some return on each invest- muscular economic engine if the medical, cultural and educational by Hunter Morrison, has run fiscal ment: If the county fund invests $10 heart is on life support. Detroit is magnets, soon to be linked by the projections that are dire: If we don’t million in a new project in City A, battling bankruptcy largely because Global Center for Health Innova- change our habits, then by 2040 then a fair share of the new tax local governments in Northeast revenues generated by that project Ohio will need to spend 20% more should return back into the regional than what they take in just to economic development fund for support current spending patterns! the next project (in the next city). So what are the lessons? We’re all in this together. ■ One: We live in a metropolitan ■ Five: We, as voters, should region and can only thrive if we support those courageous political MBA program thrive together. Think of Detroit. leaders who articulate and then Then think of Boston or Portland. implement a change strategy for ■ Two: We must start living shared prosperity. Honestly, this options that smarter, or face a choice between stuff is not easy. fiscal death, draconian cuts in Greater Cleveland can be a show- service levels or ever-higher taxes. case. But success will require political ■ Three: Cleveland proper should will, a long-range view and courage. work for you. indeed be the home to major eco- We need to start immediately. ■

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JULY 22 - 28, 2013 SPECIAL REPORT CRAIN’S CLEVELAND BUSINESS 15 DO OUR DOWNTOWNS MATTER? Northeast Ohio’s vitality depends upon cities’ reinvigoration

Hunter Morrison is executive director of downtowns and university districts be found in the rediscovery of our the Northeast Ohio Sustainable Communi- and the compact, walkable “tradi- downtowns. Once again the vital ties Consortium, a tional” neighborhoods. cores of our communities, they regional collabora- Downtown Cleveland’s rental draw the talent, energy and entre- tion developing a housing market is booming. New preneurial spirit that our region vision and frame- apartments and retail serves needs to prosper in the 21st century. work for a 12-county university communities in Akron, Strengthening our downtowns region in Northeast Cleveland and Youngstown while with additional compact, mixed- Ohio. The framework artists and young professionals use development; linking them will be completed find new opportunities in down- once again to each other with bike this year and will link town Canton and Ravenna. Across trails, commuter rail and express economic develop- Northeast Ohio, we come to our bus; and leveraging their vitality to ment strategies downtowns for their symphonies, support the neighborhoods that with housing, land theaters, festivals and sporting surround them will be an essential use, transportation and infrastructure in- events. Like Portland, we come to component of our region’s effort to vestments. The consortium will hold com- our cities in search of a better life. become more vibrant, resilient and WIKIMEDIA COMMONS munity open houses July 29 to Aug. 7, and A key to our region’s vitality will sustainable. ■ Aging industrial cities like Youngstown are a dichotomy of decline and revival. also has an online planning tool Imagine MYNEO. Find out more at VibrantNEO.org.

By HUNTER MORRISON

or a long time I thought Bob Dylan had it right — about cities as well as people — Let’s work together to bring more when he sang that verse of “It’s FAlright, Ma (I’m Only Bleeding)”: “… He not busy being born is busy dying.” Dylan offers a simple either/or meetings to Cleveland. proposition that easily explains the trajectory of cities: You are either Detroit (the dying city) or Portland (the vibrant city). But, what if you are both? That’s the story of Northeast ith $2 billion in visitor- Ohio and its seven legacy industrial related infrastructure cities — Cleveland, Akron, Canton, Youngstown, Warren, Lorain and Wdevelopment, Elyria. Each has lost population, jobs Cleveland is becoming a and vitality since the 1960s, the last decade before whole communities dynamic meeting destination. left their old neighborhoods for the suburbs, traveling the new freeways in pursuit of their American dream. Joe Pulizzi, Founder of Content Come with me to downtown Youngstown, the center of one Marketing Institute, will showcase America’s most rapidly depopulating cities, on a late spring Saturday night. Cleveland by bringing his It’s all happening on Federal Street company’s 2013 national in the heart of downtown. East Fed- eral Street has been taken over by meeting home. And, Positively Slavic Fest, where Harmonia, down Cleveland is here to help. from Cleveland, plays exuberant folk and gypsy music to a packed crowd. A short walk across the central square and we are on West Federal Whether you’re a professional and Phelps, just down the hill from the who has a hand in your Youngstown State campus. Outside Roberto’s Restaurante, Steve Fazzini “When you meet in organization’s meeting belts out Sinatra to the crowded side- Cleveland, it’s special.” walk cafes that line the street. planning or you’re simply Across the street at the Lemon - Joe Pulizzi a resident full of civic pride, Grove, Howard Howe’s Point 5 Band plays a repertoire that ranges Positively Cleveland can from Motown to Miles to a cool, support you – and even reward diverse and appreciative house. A normal summer night full of life you – for bringing a meeting and vitality in a city that is busy dying. How can that be? How can a city home to Cleveland. be at the same time “busy being born” and “busy dying”? That’s what’s happening … not Visit ClevelandChampions.com just in Youngstown but in communities throughout our region. to learn more. On the one hand our region has lost population and jobs and has for decades lagged behind the rest of the nation in both. While the loss has fallen most heavily on our legacy industrial cities and the suburban communities that surround them, the impact is felt throughout the region. Since 1970, we have developed more land with roads, and sewers and water lines but have fewer people to pay the cost of maintaining it. Like Detroit, we abandon our cities in search of a better life. On the other hand, we see signs of vitality in our region’s historic 20130722-NEWS--16-NAT-CCI-CL_-- 7/19/2013 12:04 PM Page 1

16 CRAIN’S CLEVELAND BUSINESS SPECIAL REPORT JULY 22 - 28, 2013

JOIN THE ONLINE CONVERSATION Future: Sense of community key Log on to www.LinkedIn.com and visit the Crain’s Cleveland Business group to interact with others on Cleveland’s future. continued from PAGE 11 VIDEO COMMENTARY After all, a thriving city is based on “It’s one thing to just shift popu- more than a sprawling convention lation from one part of town to Scan the QR code center or new hotels, they say. It’s another,” said Michael Fleming, to view more online about creating a sense of community. executive director of the St. Clair interviews with “The existence of a Marriott Superior Development Corp. “At young professionals doesn’t make a city a place to be,” the end of the day, we need to who offer their said Ahmed Abonamah, 30, an increase population. I don’t want it thoughts on associate at Squire Sanders in to be robbing Peter to pay Paul.” Cleveland’s future. Cleveland. “Places like the West Young leaders like Mr. Fleming Side Market, however, do.” aren’t short on ideas of how to grow Mr. Fleming and others also speak the city’s numbers. Mr. Fleming — a of those smaller quality of life issues Calls to action native Clevelander who moved back — more green spaces, grocery stores Cleveland’s accessibility was one to the city in 2004 after stints in and other amenities — that will make of the main reasons Mr. Fleming, 37, Boston, Miami and Madrid, Spain — Cleveland’s urban areas more attrac- decided to come back to the city. suggests one way is to foster an envi- tive to individuals beyond their Unlike in Chicago or New York, Mr. ronment welcoming of immigrants. barhopping, post-college years. Fleming said it’s easier for young professionals to have a seat at the table with the city’s movers and shakers. “I’ve always felt like, even when I was just getting started here and getting reacquainted with Cleve- land in 2004, I was only one degree of separation from, say, the mayor,” he said. “There’s something special about that and the opportunity to be involved in decision making.” Eric Wobser, who heads Ohio City Inc., the community development group charged with reinvigorating the up-and-coming West Side neighborhood, has had the opportunity to going to change anything.” in engagement. They say young peo- be entrenched in the city’s happen- Still, some young professionals ple want to be connected with their ings at a relatively young age. At age feel as if their voice isn’t as recog- surroundings — both physically 34, Mr. Wobser, in addition to work nized as it should be. Mr. Abonamah through a robust public transporta- in Ohio City, now serves on Cleve- feels as if community leaders are tion system and a walkable down- land’s school board and in the past more receptive to the needs of town, and emotionally through a has worked as an aide in Mayor young people largely because network of like-minded individuals. Frank Jackson’s administration. they’re becoming a bigger cohort “Keeping the talent in the city is “It’s not as much that people are of the city’s population, though about keeping them engaged,” afraid to give young people opportu- there’s room for improvement. said Ms. Polichuk, 31, the group’s nities, but young people don’t know However, Mr. Abonamah said current president and the due dili- how to engage in the system,” Mr. the onus shouldn’t simply be on gence coordinator for Partners Wobser said. “We need to help them the city’s leaders. Young people — Environmental Consulting in Solon. understand ways to get involved. As himself included — need to seek The importance of young profes- much as we all would love it to be the out those opportunities. sionals to Cleveland’s current and case, sitting at a brewery on West 25th “I don’t know whether there’s an future success is no secret. Mr. Wob- and complaining about the city isn’t emerging class behind (the current ser says the influx of young people leaders), and that I think is some- into Ohio City was one of several thing that should be thought about catalysts for the neighborhood’s and focused on,” he said. “Who will resurgence. He speaks of growing take the reins and continue the mo- the city from its urban core outward, mentum that was built when the and young professionals are the per- current crop of leaders move on to fect vehicle to fuel that evolution. what’s next or retires?” “It’s all about growing a pipeline of people who see a lifestyle for Growing a pipeline themselves here now when it’s For Lindsey Polichuk and other about bars or whatever,” he said. members of the Cleveland Profes- “But if we grow that pipeline, it’ll sional 20/30 Club, the ingredients help us grow that group of people for a growing urban core are rooted who will decide to stay.” ■

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JULY 22 - 28, 2013 SPECIAL REPORT CRAIN’S CLEVELAND BUSINESS 17 Momentum builds as key interests develop vision handful of organizations, generally newer entry into the region’s plan- Not to mention … Region’s stakeholders nonprofits that believe Cleveland “The next 10 to 20 years ning network — the Northeast Ohio can be the center of a diverse region. will see lakefront Sustainable Communities Coali- While Ms. Gallucci said the sus- form long-term plans The city administration believes tion. NEOSCC was created in 2011 tainable communities coalition’s fo- the urban core has a strong future, neighborhoods become by four metropolitan planning cus will be “helping people to under- to mobilize continued both as a place where people come more attractive.” organizations, such as the North- stand the long-term implications of rejuvenation efforts to work and play but also to live. – Ken Silliman east Ohio Areawide Coordinating their choices” and how it might affect And developers in neighbor- chief of staff for Agency, six county governments sprawl, others are looking at how the region will pay for some of the other By JAY MILLER hoods like Ohio City, Tremont and Mayor Frank Jackson and several other organizations. changes coming in the years ahead. [email protected] Detroit Shoreway are building all Its purpose, which landed a $4.25 manner of housing while on the East “One of the main goals ... million federal planning grant, is At the Center for Community Solutions, executive director John Be- reater Cleveland has made Side, University Circle and Little Italy is that the people of Cleve- to promote a regional approach to gala said his Cleveland nonprofit great strides over the last have become live-work destinations. issues important to economic land will be prepared for has started a study of how the cost two decades setting itself All are part of a citywide plan un- growth, such as work force develop- the jobs being created.” of health and social services will up for the future. dertaken by the Frank Jackson ad- ment, transportation, housing, likely grow in Greater Cleveland GIt has built two stadiums, an arena, ministration, which believes it can – Brad Whitehead broad approaches to land use and and in Ohio. He said Ohio is graying, two lakefront museums and a be a place for those who are young president, Fund for Our environmental issues. people are getting older, and that convention center. These civic mon- or think young. Economic Future This, in short, is a way to tackle will bring with it an increased cost. uments — which no doubt will be in “We identified what are the what is called no-growth sprawl, the “Immigration is a slice or With financial help from the place for the next 20 years and be- assets and asked ourselves how do increase in the number of developed Cleveland Foundation and research yond — by some accounts help to we build on those assets,” said Ken two of the pie. There’s a acres in the region at a time when the help from the Federal Reserve Bank confer “big-city” status on the com- Silliman, the mayor’s chief of staff. lot of other slices in terms population is stagnant or falling. of Cleveland and several university munity. Key among those assets, said Mr. In June 2012, NEOSCC released of boomerangers ... and and private researchers, Mr. Begala Local business, government and Silliman, is the lakefront. “The next the results of a survey, the “Condi- college alumni.” said the center is preparing a report civic leaders have identified indus- 10 to 20 years will see lakefront tions and Trends Report,” that due in 2014 that will look at the tries they believe should be the neighborhoods become more at- – Joy Roller found that sprawl is costing Greater future cost of social services and community’s focus for the decades tractive,” he said. president, Global Cleveland Cleveland and all of Northeast Ohio the tax implications of those costs. ahead so the next generation will Complementing the renewal of the dearly. As people live farther away As for growing the region’s popula- have a reason to build careers here. urban core is the efforts of the non- from their jobs, commuting costs tion, that is a task being tackled by And, because of a commitment profits, which are calling on their problems of income inequality, increase; the supply of housing on Global Cleveland. Launched in 2011 by the state of Ohio to remake constituencies, even holding open crime and poverty. Mr. Whitehead cheap land in outlying communi- with a goal of attracting 100,000 new the central interchanges of the meetings to talk about the future. added that planning may be espe- ties woos people, leaving the inner people to the region in 10 years, the region’s freeway system, the city It’s a pioneering strategy and a cially fruitful for a midsize region city with vacant homes; and the nonprofit was initially backed by the will have a traffic system most dramatic change from the past, when such as Cleveland. cost of maintaining hundreds of Cleveland Foundation, Forest City metropolitan areas will envy. big locally based banks and a few “We’re not so small that we can’t local governments raises taxes. Enterprises and Huntington Bank. Those basic improvements are steel and heavy industries dominat- compete globally,” he said. “But For example, NEOSCC’s research important. But they only lay the ed the economy and held sway over when you get really, really big it’s indicates that because of the cost of President Joy Roller said Global groundwork for the future, and by regional economic decisions. hard to execute a strategy that links governing in the sprawling region, Cleveland hopes to attract new resi- most measures, the Cleveland area Some are focused on increasing innovation to work force to the local governments will see their costs dents, through immigration and is still struggling with a host of issues. the region’s population, others at marketing you do.” grow by nearly 20% without substan- other avenues, to a community that can tout its low cost of living and its Only Detroit, Youngstown and reducing the cost of government ‘No-growth sprawl’ tial tax increases. hurricane-decimated New Orleans and improving social services. Oth- “NEOSCC is presenting to us the rich arts and cultural institutions. lost more population between the ers, meanwhile, are trying to tie the Mr. Whitehead’s Future Fund is a scenario of how bad things can be “Immigration is a slice or two of 2000 and 2010 census than the Northeast quadrant into a single collaboration between more than 60 in order to give us the opportunity the pie,” she said. “But there’s a lot of Cleveland metropolitan area. The economy that would have a regional foundations, united with the to change that trajectory, to change other slices in terms of boomerangers median income in the Cleveland stronger Cleveland at its center. goal of improving the region’s com- the dynamic,” said Grace Gallucci, — people who grew up here — and st Each piece of the network may petitiveness in the global economy. the organization’s chair and the college alumni who have gone to metro ranks 21 among the 25 largest ■ metro areas in the United States. have its own goals, but they all share The Fund also helped create a executive director of NOACA. school here.” And Area Development, a the key objectives of increasing pop- leading magazine and online ulation, boosting the education level resource for people who decide of citizens and, of course, creating where to put new business opera- jobs and economic growth. tions, ranks the Cleveland area 41st “One of the main goals we need among 50 major metropolitan to have is that the people of Cleve- areas as successfully emerging from land will be prepared for the jobs the recession. being created and that they have WHERE ACADEMIC So there is more work to do. access to those jobs,” said Brad Whitehead, president of the Fund Change agents for Our Economic Future. 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18 CRAIN’S CLEVELAND BUSINESS SPECIAL REPORT JULY 22 - 28, 2013 Land reuse strategies address population loss, excess housing

By JAY MILLER Georgia Tech, told the New York We want to make the neighbor- [email protected] Times in 2009. “It’s where other hoods more competitive.” cities are heading because of the It’s an effort that’s working in a t costs about $10,000 to tear economic downturn.” few places, notably downtown, down an abandoned home in So while the rest of the country Ohio City and Tremont. Cleveland. With nearly 7,000 was beginning to be hit by foreclo- But at least as important as those MARC GOLUB properties already in line for sures and abandonment, Cleveland big-picture plans is the grassroots Re-Imagining Cleveland is a vacant land reuse initiative to repurpose neglected Idemolition and another 6,500 likely was searching for solutions. work the city and its partners are properties into gardens, farms, orchards and other green space projects. to join them in the next five years, doing in the neighborhoods with the cost to the community is Not enough people the most homes on the path from “A lot of us don’t agree that demoli- hoods, you wouldn’t want to save pegged at more than $135 million. The 1950 census tallied 914,808 abandonment to demolition. tion is the right solution,” he said. the housing.” That doesn’t include the uncol- Cleveland residents. Civic leaders The city believes that some Mr. Rokakis understands Mr. lected taxes on foreclosed homes, ‘There’s a lot of work to do’ and the builders of the interstate neighborhoods — including Edge- Johnson’s concerns. But he said another $29.2 million. freeway system expected that pop- water, Ohio City and Tremont — many homes are beyond repair, For the neighborhoods in that last Those are the hard costs of the ulation arc to continue upward. are strong enough to stand on their and homes that are allowed to category, the city looked for another flight to the suburbs and the aban- But by 1970, it was down to own. Houses are selling at market stand vacant bring down property solution. That work started, in 2009, donment of aging homes, as calcu- 750,879 people, and the 2010 cen- rates, and homeowners are values and encourage crime, such on a small scale, suggesting what can lated by Case Western Reserve sus put those numbers at 396,814. reinvesting in their properties. as the stripping of copper and other be done with more time and money. University and the Vacant and Aban- Even more startling, the 2010 Most will need some attention, valuable materials from the homes. Starting with $250,000 from the doned Property Action Council. census tallied 207,536 housing but others — including Slavic Most would agree the innovative Cleveland Foundation for a study, The council is an ad hoc think tank units and estimated that nearly Village, Hough and Central — are Cuyahoga Land Bank has been a and then $500,000 in federal urban composed of representatives from in- 20% were vacant or abandoned. clearly in distress and in need of major help. It has had some suc- redevelopment money for the first stitutions and organizations that deal The people had departed for the considerable city, philanthropic cess acquiring abandoned proper- phase of implementation, the city with issues related to prevention and suburbs and more distant cities and private investment. ties mired in the foreclosure maze. and its partners in the community reclamation of abandoned property and towns, leaving homes and The land bank, created in 2009, is — neighborhood groups and in Cuyahoga County. Taking it to the bank apartment buildings behind. backed financially by government broader-based nonprofits, includ- Those costs are only a part of what The administration of Frank Eliminating vacant lots is essential agencies, some of the banks that ing Neighborhood Progress — it will take to turn around decades Jackson has worked hard to fight because nothing demoralizes a created the crisis and legal settle- developed a program that addresses of decline in the city. It doesn’t the flight of people and the aban- neighborhood, or sinks property val- ments arising from reckless lending. the problem of vacant lots. include the untallied cost of turning donment of homes. ues, more than a home abandoned It handles the legal and financial It’s called “Re-imagining a More those vacant lots into something At the macro level, Mayor Jackson and vandalized. Many believe de- wrangling it takes to clear titles. Sustainable Cleveland,” and it more than a patch of brown. has developed programs to improve molition is critical, said Jim Rokakis, But that’s not the end of the prob- includes a guidebook of sorts that That’s been a problem of central the schools and redevelop the lake- director of the Thriving Communi- lem. “We really have to find a way to offers ways to spiff up abandoned cities — where schools and safety front. Those are important ele- ties Institute, a project of Western not only work at removing blight but lots, many of which the city will sell also are of concern — for decades. ments of the mayor’s plan to make Reserve Land Conservancy that fo- work actively on what’s next,” Mr. to neighborhood groups and indi- Of course, that problem has been Cleveland what he often calls “a city cuses on clearing blighted properties Rokakis said. “There is a planning vidual buyers for as little as $1. intensified by the more recent of choice” — one that he believes and rebuilding neighborhoods. process that has to be engaged in.” The “Re-imagining Cleveland” mortgage crisis, which hit Cleve- will draw people back to the city. But Jeff Johnson, councilman in Turning the dirt lot left by demoli- playbook, which was spearheaded land early. So early, in fact, that the “A lot of what (Mayor Jackson) the Glenville neighborhood, said the tion into any kind of green space by Terry Schwarz of the Cleveland city has been called ground zero of has done is built on that premise,” city and county are pursuing too takes property values up another Urban Design Collaborative of Kent the foreclosure avalanche. said chief of staff Ken Silliman. many teardowns and are not mak- notch, closer to a fair market value. State University, also offers exam- “Cleveland is a bellwether,” Dan “We’re creating neighborhoods of ing it more attractive to rehab older Building single, in-fill homes in ples for turning vacant lots into Immergluck, a professor in the city choice, where people will pick a homes, which he thinks is the best Cleveland isn’t going to happen, vineyards, gardens and parks or and regional planning program at place to reside and do business. … way to solve the housing problem. Mr. Rokakis said, as long as existing selling them to adjacent property homes are available for as little as owners for landscaped side lots. $40,000 in some suburbs. Among the 56 projects funded in Joel Ratner, president of Neigh- that first round were 13 community borhood Progress Inc., said his non- gardens, six pocket parks, two side profit is working on finding where yard expansions and two orchards. The Directors of Barnes Wendling CPAs are housing rehabilitation will work and The city in 2011 announced it had where other solutions are needed. raised $1 million to whittle down the thrilled to have one of their partners recognized “The answer to that is very differ- inventory of vacant lots a little more. ent from Glenville to Slavic Village “It’s not going to be easy,” said for his expertise and dedication to the to Detroit Shoreway,” he said. “The NPI president Mr. Ratner. “There is accounting profession. markets are different, the housing a lot of work to do.” ■ is different, so there is not a cookie- cutter answer. In some places, we’ll Writer Daniel J. McGraw contributed Robert G. Zunich, CPA, ABV begins save housing. In other neighbor- to this story. his term as Chair of the Board of the Ohio Society of Certified Public Accountants 2013-2014 activity year. Rob was unanimously recommended by the nominating committee last year to serve in this position.

This new position follows many years of service to the Ohio Society of CPAs. • Ohio CPA Foundation Development Committee • Peer Reviewer • Centennial Campaign General Appeal Committee • Executive Board • Governmental Affairs Advisory Council

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JULY 22 - 28, 2013 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 19 LARGEST HOTELS

RANKED BY NUMBER OF GUEST ROOMS(1)

Number Number of Meeting Group Name of guest meeting space Corporate room Full-time Rank Address Phone/Website rooms rooms (square feet) room rate ($) rate ($) employees Hotel owner General manager Kalahari Resort & Convention Center 1 7000 Kalahari Drive, Sandusky 44870 884 45 215,000 95-195 94-594 519 Todd Nelson Brian Shanle (877) 642-6847/www.kalaharimeetings.com Hotel Breakers 2 One Cedar Point Drive, Sandusky 44870 650 3 2,898 NA 97-279 NA Cedar Fair LP Katie Wobser (419) 627-2106/www.cedarpoint.com Renaissance Cleveland Hotel 3 24 Public Square, Cleveland 44113 491 33 64,000 279 129-299 375 CTF Hotel Holdings Inc. Theona Simbrat (216) 696-5600/www.renaissancecleveland.com DoubleTree by Hilton Cleveland East Beachwood Twin Tier Hospitality 4 3663 Park East Drive, Beachwood 44122 404 17 20,000 129-229 99-169 230 LLC Robert Trammell (216) 464-5950/www.clevelandeastbeachwood.doubletree.com Satish Duggal [email protected] Cleveland Marriott Downtown at Key Center 5 127 Public Square, Cleveland 44114 400 17 17,000 179-269 99-199 NA Wells Real Estate Funds Bob Megazinni (216) 696-9200/www.clevelandmarriottdowntown.com DoubleTree by Hilton Cleveland Downtown-Lakeside 6 1111 Lakeside Ave. E., Cleveland 44114 379 10 10,347 119-189 89-179 142 The Hotel Group George Iannacone (216) 241-5100/www.doubletreecleveland.com Cleveland Airport Marriott 7 4277 W. 150 St., Cleveland 44135 372 16 15,500 149+ 109+ 125 Thomas Point Ventures Greg Huber (216) 252-5333/www.clevelandairportmarriott.com [email protected] Holiday Inn Cleveland South/Independence 8 6001 Rockside Road, Independence 44131 364 18 20,000 129.00 89-109 70 Janus Hotels & Resorts Tom Moore (216) 524-8050/www.hiindependence.com Inc. Breakers Express 9 One Cedar Point Drive, Sandusky 44870 350 0 NA NA 89-199 NA Cedar Fair LP Mike Levy (419) 627-2106/www.cedarpoint.com Holiday Inn Cleveland-Strongsville 10 15471 Royalton Road, Strongsville 44136 303 10 12,500 139 79-99 95 Hospitality Ventures Scott Schmelzer (440) 238-8800/www.holidayinn.com/cle-strongsvil Management Group [email protected] InterContinental Hotel & Conference Center(2) 11 9801 Carnegie Ave., Cleveland 44106 299 13 35,000 NA NA 450 Cleveland Clinic Campbell Black (216) 707-4100/www.intercontinentalcleveland.com Marriott Cleveland East 12 26300 Harvard Road, Warrensville Heights 44122 295 15 15,000 229 NA NA Western and Southern Kenny Didier (216) 378-9191/www.clevelandmarriotteast.com Insurance-Eagle Realty Hyatt Regency Cleveland at The Arcade 13 420 Superior Ave. E, Cleveland 44114 293 9 7,100 259 99-249 127 Skyline Cleveland Tim Meyer (216) 575-1234/www.cleveland.hyatt.com Acquisitions Inc. Embassy Suites Hotel Cleveland Rockside 14 5800 Rockside Woods Blvd., Independence 44131 271 13 17,500 159-209 129-169 135 AP/Aim Independence Ed Sylcox (216) 986-9900/www.embassysuites-rockside.com Suites TRS LLC Holiday Inn Westlake Cleveland Airport 15 1100 Crocker Road, Westlake 44145 266 11 11,000 89-119 79-119 86 Hospitality, LLC Janet Remalius (440) 871-6000/www.ichotelsgroup.com Twin Tier Hospitality [email protected] Sheraton Cleveland Airport Hotel 16 5300 Riverside Drive, Cleveland 44135 242 14 16,000 189 NA 132 Oakbrook Hotels Marc Jacobs (216) 267-1500/www.sheraton.com/airportcleveland [email protected] Hilton Garden Inn Cleveland Downtown 17 1100 Carnegie Ave., Cleveland 44115 240 14 20,000 169 99-169 100 CLOH Associates LLC Coleman Hughes (216) 658-6400/www.clevelanddowntown.stayhgi.com Ramada Elyria 17 1825 Lorain Blvd., Elyria 44035 240 7 10,280 74.99 69.99 15 NA Karen Cannan (440) 324-5411/www.ramadaelyria.com Sawmill Creek Resort & Conference Center 17 400 Sawmill Creek Drive, Huron 44839 240 25 50,000 85-165 105-195 50 Gregory Hill Gregory Hill (800) 729-6455/www.sawmillcreek.com Crowne Plaza Cleveland Airport 20 7230 Engle Road, Middleburg Heights 44130 238 14 16,000 129-169 99-139 10 Toledo Inns Inc. Michael Levy (440) 243-4040/www.crowneplaza.com/clevelandarpt [email protected] Castaway Bay 21 2001 Cleveland Road, Sandusky 44870 237 8 7,691 99-259 99-259 NA Cedar Fair LP Tyler Adams (419) 627-2106/www.castawaybay.com Clarion Inn and Conference Center 22 6625 Dean Memorial Parkway, Hudson 44236 233 14 15,000 99 69-89 65 Sai Living Inc. Tom Hibsman (330) 653-9191/www.clarioninnhudson.com Bertram Inn and Conference Center Frank Doctor 23 600 N. Aurora Road, Aurora 44202 224 30 27,000 119 109-119 50 B and I Management (330) 995-0200/www.thebertraminn.com [email protected] Days Inn & Suites Richfield Sandip Thakkar 24 4742 Brecksville Road, Richfield 44286 216 6 10,000 79 72 NA Sandip Thakkar (330) 659-6151/www.daysinn.com [email protected] Embassy Suites Cleveland-Beachwood Hotel NF II Beachwood OP CO 24 3775 Park East Drive, Beachwood 44122 216 7 5,878 159-249 109-229 68 LLC DBA Embassy Steven Mitchell (216) 765-8066/www.embassybeachwood.com Suites Beachwood [email protected] Sheraton Suites Akron/Cuyahoga Falls Riverside Community 26 1989 Front St., Cuyahoga Falls 44221 209 14 23,000 189 99-149 NA Urban Redevelopment Jeffrey Lynch (330) 929-3000/www.sheratonakron.com Corp. Ritz-Carlton, Cleveland 27 1515 W. Third St., Cleveland 44113 205 13 24,466 249-299 169-259 250 Rock Ohio Caesars Kelly A. Steward (216) 623-1300/www.ritzcarlton.com Hotel LLC [email protected] Wyndham Cleveland at PlayhouseSquare 27 1260 Euclid Ave., Cleveland 44115 205 9 13,079 139-205 89-169 80 PlayhouseSquare Brian Moloney (216) 615-7500/www.wyndhamcleveland.com Foundation Hilton Akron/Fairlawn RDA Hotel Management Tim Winter 29 3180 W. Market St., Akron 44333 203 16 17,000 149 119-189 75 Co. [email protected] (330) 867-5000/www.akronhilton.com Rennick Andreoli Sandcastle Suites 30 One Cedar Point Drive, Sandusky 44870 187 NA NA NA NA NA Cedar Fair LP Paul Mesenburg (419) 627-2106/www.cedarpoint.com Source: Information is supplied by the companies unless footnoted. Crain's Cleveland Business does not independently verify the information and there is no guarantee these RESEARCHED BY Deborah W. Hillyer listings are complete or accurate. We welcome all responses to our lists and will include omitted information or clarifications in coming issues. Individual lists and The Book of Lists are available to purchase at www.crainscleveland.com. (1) All information as of June 1, 2013. (2) The number of employees represents the total number of employees working at the InterContinental Hotel & Conference Center and the InterContinental Suites Hotel. 20130722-NEWS--20-NAT-CCI-CL_-- 7/19/2013 12:06 PM Page 1

20 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JULY 22 - 28, 2013

similar services. $275-million Phase I — the 18-story For now, the goals are simpler. Ernst & Young office tower and Aloft Flats: Organization sets limited goals “We all agree on what way we’re hotel — covers only three of the 24 going,” said Joe Blanton, a board acres developers Wolstein Group continued from PAGE 3 financial irregularities. provide a range of services that might member and plant manager at Ce- and Fairmount Properties control. Cargill Deicing Technology’s Cleve- Mr. Lammon currently is director include day care, retail storefront real Food Processors Inc. on Mer- Next will be at least 140 units of land salt mine and the several stone of operations and advocacy for the renovation or even financial services. win Avenue. “Is that enough said?” luxury housing and retail shops and distributors who need river docks Downtown Cleveland Alliance, an “We need an organization where Another board member, Linda restaurants that open onto a river- are anchors that will remain. organization that promotes down- everybody can get together and Barley, is also optimistic. front park, a $120 million investment. Formed officially last October, town and operates privately fi- have a constructive dialogue about “I’m impressed with the quality of In addition, recreational activities the nonprofit Flats Forward has put nanced downtown cleanup and se- moving the Flats forward,” Mr. people working together, not against are growing rapidly in the Flats. together a board of directors that curity services. He will continue in Lammon said. “The biggest thing each other,” she said. The planned Canal Basin Park will be a hub for hiking and biking includes Flats residents and repre- that role at DCA. for this group I think is going to be Next acts sentatives of the varied recreational, advocacy and outreach.” on the Columbus Road peninsula. industrial and business organiza- Keeping it simple Mr. Lammon said he expects to Given the organization’s early The Cleveland Rowing Foundation tions that use the Flats. It also has Flats Forward will have limited attract about $150,000 annually stage, Mr. Fishman wasn’t venturing has opened a boathouse in River- hired Mark Lammon to be its pres- goals. It will focus on developing a from foundations, the city of Cleve- into what kind of development it gate Park, a new, 2.8-acre Cleveland ident and is looking to hire another master plan for the Flats and pro- land and private contributions to will advocate in the Flats. But several Metropark along the river near the staff person. moting the neighborhood. Most run the organization. directions appear inevitable. Columbus Road Bridge. Once fully Flats Forward replaces the Flats Cleveland neighborhoods have for- Eventually, Flats Forward might First is the future development at developed, the seven-acre park will Oxbow Association, a similar orga- mal community development orga- evolve into an organization like the Flats East Bank project. Mr. Fish- include a skateboard park and a ter- nization that closed in 2011 amid nizations that develop housing and downtown alliance and provide man said the recently opened, minus for the Towpath Trail. ■

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563 Bronson St., Medina, OH 44256 135,000 SF Ind./Warehouse/Distribution OFFERED ABSOLUTE, REGARDLESS OF PRICE! Suggested Opening Bid: $50,000 22301 Rockside Rd., Bedford, OH 44146 Metal & masonry construction with 132,000 OFFERED WITH A PUBLISHED SF fully sprinklered industrial space, 3,000 RESERVE OF ONLY: $85,000 CLASSIFIED SF office & 13,600 SF lower level storage. 7.24 acre site w/100+ car prkg. 18’-26’ ceilings, 11 Lender directed sale, 3,066 SF, partially equipped docks & 3 drive-ins, rail siding w/2 doors. w/drive-thru, seating for 40+ & parking for 22+. BUSINESSES FOR SALE FOR SALE BUSINESS SERVICES Minutes from I-71, SR-18, I-76, I-271 & I-80. high traffic area next to Walmart & zoned B-3. On-Site Inspections: Wed., July 31, Aug. On-Site Inspections: Tues., Aug 6 & 13, 7 & 14, 10:00 am - 12:00 Noon. 2:30 - 4:00 pm. FOR SALE 7 National Online Professional Have Buyers for Metal? Want to Buy or Sell a Business 3 Receiver Ordered Sale! BAR & RESTAURANT Stamping & CNC Shop, Foodservice Distributor ND Free Seller Market Analysis Plus 2 FLOOR APARTMENT Machine Shop, Product Line. w/ local store. D 1-2-3 Liquor License See our listings at STATE ROAD in PARMA, OH 216-641-7897 Retail/Wholesale since 1994. www.empirebusinesses.com Owners to retire. Ag Real Estate Group, Inc. It’s Stys Inc. since 1962 216-504-5000 440-461-2202 20950 Center Ridge Rd., Rocky River, OH 44116 4415 Lee Road, Cleveland, OH 44128 216-381-5540 leave message www.agrealestategroup.com We sell Equip. & Businesses. 40,212 SF Office / Retail (NE Corner of Lee & S. Miles Rd.) OFFERED WITH A PUBLISHED OFFERED ABSOLUTE, RESERVE OF ONLY: $97,350 REGARDLESS OF PRICE! 3-Story plus full walk-out lower level on 2/3 Suggested Opening Bid: $46,500 acres. Perfect opportunity for general/med, 12,895 SF on 2.72 acres. Corporate seller offices or retail use. Directly across street from a directs sale w/built-in financing! Zoned 474,000 SF power retail center. Highly desirable for car salvage, repair & storage. 36,000 SF retail/office/location. Minutes from I-90 & I-271. additional land usage of railroad rite-of-way. On-Site Inspections: Thurs., Aug. 1, 8 & On-Site Inspections: Thurs., Aug 8 & 15 & 15, 10:00 am - 12:00 Noon. Tues., Aug. 20 from 2:30 - 4:00 pm. 4 Former Rose Lounge 8 2.85 Acre Development Site with Mixed-Use Zoning Engle Road, Middleburg Hts., OH 44130 OFFERED WITH A PUBLISHED RESERVE OF ONLY: $100,000 High traffic area near Bagley/Engle Road intersection & great visibility from I-71. 3219 Copley Rd., Copley, OH 44321 Prime location for office, hotel & more. 9 10 Acres Adjacent to Eastland OFFERED ABSOLUTE, REGARDLESS OF PRICE! Mall, Columbus, OH 43232 Suggested Opening Bid: $22,500 OFFERED ABSOLUTE, 4,300 SF multi-purpose bldg. on 0.50 acres. REGARDLESS OF PRICE! Contents removed & bldg. is ready for renovation. Suggested Opening Bid: $10,000 40+ parking spaces, zoned I-1, industrial. Prime commercial location near well- SELLER FINANCING BEING OFFERED! established mall. Tenants include: Macy’s, Sears, On-Site Inspections: Wed., Aug 7, 14 & JC Pennys, Champs, Vitamin World. High traffic 21, 2:30 - 4:00 pm. area with great demos. Minutes from I-270. ATTENTION INVESTORS & HOME BUYERS: Also included in this sale are 6 houses in Shaker Hts./Brunswick/Medina, 12 Houses in Youngstown / Campbell and 3 Home Sites For Brochure & Terms of Sale, Call: 216-360-000921 www.ChartwellAuctions.com Chartwell Group, LLC / Chartwell Auctions, LLC OH Auctioneers - Michael E. Berland, Gordon J. Greene & Mac Biggar 20130722-NEWS--23-NAT-CCI-CL_-- 7/19/2013 3:21 PM Page 1

JULY 22 - 28, 2013 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 21 THEINSIDER REPORTERS’ NOTEBOOK THEWEEK BEHIND THE NEWS WITH CRAIN’S WRITERS Managing a joint venture that he thinks will happen in September. accelerator in Cleveland’s Theater District JULY 15 - 21 Mr. Rodman is one of three Ohio Univer- — is focusing on a website serving accredited in property management sity students behind a Cleveland startup investors and preparing for the day when The big story: The Cleveland Clinic an- ■ Cushman & Wakefield Cresco in Indepen- company called Crowdentials. The company the rules are released. — Chuck Soder nounced several major leadership changes at its dence wants to add a property management is creating regulatory compliance software regional hospitals. Among the moves taking business and has formed a joint venture for equity crowdfunding. A for-profit option for effect Sept. 1: Jan Murphy, a 35-year veteran of with Columbus-based real estate and prop- One problem: Crowdfunding — the the Clinic, will vacate her role as president of erty management powerhouse Continental process of raising capital from nonaccredited motivating donors Fairview Hospital and become chief operating Realty Inc. to make it happen quickly. investors (people who don’t have gobs of ■ Two local wealth managers are putting officer of the Clinic-managed Sheikh Kalifa The two just started the venture with the money) — isn’t yet legal in 48 states (just their money behind a for-profit program Medical City in Abu Dhabi. Dr. Neil Smith, vice hiring of Judy Simon, a well-known Northern Georgia and Kansas). that looks to assist nonprofit organizations president of medical affairs at Fairview, will Ohio property manager, who has been Crowdentials already is marketing soft- in growing their endowments. assume the presidency there. Jeff Leimgruber, director of asset services at CBRE Group for ware that gives websites that pair startups Daniel Bonder and David Kottler have president of Hillcrest Hospital since 2006, will the last 14 years. with accredited investors (the people with invested roughly $20,000 to establish the leave the health system, and Dr. Brian Harte, Joseph Barna, a Cresco partner, said the the money) with startups a way to confirm Donor Motivation Program of president of South Pointe Hospital, will take new venture uses contacts and the cross- that they are indeed accredited. Northeast Ohio. That money over as Hillcrest’s new president. Dr. Robert selling skills of its 18 brokers. Continental But the company also is creating buys them access to research and Juhasz, medical director for the Clinic’s Realty will provide its systems and expertise a version designed to help Joe training as licensees of the Donor Willoughby Hills Family Health Center, will to the venture to assist Ms. Simon in building Schmo invest in the next Google Motivation Program, which is become South Pointe’s new president. a management portfolio here. without violating any regu- based in Pittsburgh. “We’ve never provided full-service prop- lations. Now, in their roles as “donor On track for growth: TOA Technologies erty management before,” Mr. Barna said. There’s just one motivation specialists,” they will raised $66 million from Technology Crossover He said the two companies were natural catch: The regulations make money when hired by non- Ventures of Palo Alto, Calif., which counts Face- partners because they often work together haven’t been approved. The profits for their help. book, Netflix and Groupon among its previous and are members of the Cushman & Wake- federal government more than a year “With the recovery … there was a hope investments. The Beachwood-based provider of field Alliance, led by the major international ago passed a law called the Jumpstart Our that the fundraising would recover as well,” software for managing mobile work forces said brokerage. Business Startups Act (get it, JOBS Act???) said Mr. Bonder, who is a founding partner the investment will power the company’s con- Ms. Simon said she left CBRE because she that would make the process legal nation- of Beacon Financial Partners, a wealth man- tinued global expansion. The company will use wanted to prospect for business on her own, wide — once the Securities and Exchange agement firm in Beachwood. “It really has- some of the money to hire sales and customer which was not her responsibility at CBRE. Commission clarifies how the process will n’t recovered that much, so the need (for service teams in other countries. However, the David Browning, CBRE’s Cleveland man- be regulated. help) has become greater.” company also plans to continue hiring at its aging director, said he wished Ms. Simon The SEC was supposed to release the The Donor Motivation Program, which headquarters, where it employs 56 people. TOA well and appreciated her desire to build her rules months ago. Word on the street is that was launched in 1995, serves as an interme- has 460 employees worldwide. own unit. — Stan Bullard they’ll finally get to that issue in September, diary between nonprofits and potential Mr. Rodman said. donors. Thus far, the local Donor Motiva- Brushing into trouble: Sherwin-Williams A startup slightly “Which means it’ll probably be January,” tion Program has hosted three events Co. of Cleveland ran into a roadblock to pro- he said. about the challenges nonprofits face; it has ceeding with its planned, $2.3 billion acquisition ahead of its time In the meantime, his team — which yet to be hired by a nonprofit in Northeast of Mexican paint maker Consorcio Comex. The ■ Rich Rodman is getting ready for an event is participating in the FlashStarts business Ohio. — Michelle Park Federal Competition Commission of Mexico, in a 3-2 decision, voted against authorizing the acquisition. Sherwin-Williams chairman and MILESTONE BEST OF THE BLOGS CEO Chris Connor said, “We are disappointed by this decision, but remain hopeful that we can Excerpts from recent blog entries on defense of a Beachwood establishment. adequately address the commission’s objections CrainsCleveland.com. Forbes.com quibbled with TheDaily and proceed with the transaction.” The compa- Meal.com’s methodology — something a lot nies were given 30 working days to submit a Don’t spend it all in one of people do when it comes to Forbes.com’s formal appeal of the commission’s decision. own lists — and objected to some overrated place places making the top 20. The past is the future: Plans for a new ■ The economy is getting better, but pay The “most obvious omission” from the hotel in downtown Akron marry the landmark raises in 2014 “will only be slightly more list, Forbes.com wrote, “was Red The Steak- Greystone Hall ballrooms and meeting rooms generous than they have been over the past house, a simply phenomenal restaurant with construction of a tower to create a 160- few years,” according to CNNMoney.com. with locations in Cleveland, Boca Raton and room hotel at 103 S. High St. in a $40 million pro- “Employers anticipate increasing worker Miami’s South Beach.” The site said Red “is ject. Akron Mayor Don Plusquellic said the salaries by an average of 2.9% in 2014, just a one of the very, very few U.S. eateries actu- hotel at the city-owned Greystone Hall “will little better than the 2.8% boost they gave ally importing real Japanese beef.” work closely with the John S. Knight Convention COMPANY: Tendon Manufacturing this year,” the website reported, based on Center and preserves the historic Greystone Inc., Bedford an annual survey of 1,500 midsize and large A game for the ages facility.” A joint venture by Philadelphia-based U.S. employers by consulting firm Mercer. Amerimar Realty Co. and Greystone Partners OCCASION: Its 30th anniversary While a vast improvement from 2009, ■ Cleveland, are you ready for some high- LLC, a group formed by five prominent Akron- when raises averaged 2.1%, “the expected level pickleball? If so, you’re in luck. area business people, will develop the hotel. Owner Mike Gordon and his business pay increases are still a far cry from mid- The Wall Street Journal ran a fun profile of partner, Greg Tench, began operations of 2000 levels when they averaged around San Antonio truck driver Joe Torres and his Royal sweeps in: Vacuum cleaner maker Tendon Manufacturing on July 1, 1988, when 3.5%,” said Catherine Hartmann, a principal identical twin brother, John, who hold the Royal Appliance Mfg. Co., a subsidiary of con- they purchased the assets of the machine in Mercer’s Rewards consulting business. title of doubles champions at the Texas Senior sumer and industrial products giant TTI Group shop of Gould Electronics’ RSD division. The main culprit: high unemployment. Games in pickleball, a sport the paper calls of Hong Kong, was approved by the U.S. Bank- It was a unique deal “in that it preserved all With the jobless rate at 7.6%, “employers in “a mixture of tennis and ping pong.” ruptcy Court in Nashville as the winning bidder the jobs of the current shop employees and many industries still have the upper hand The 60-year-olds have participated in for the assets of Oreck Corp., which had been in provided us with our first customer,” Mr. when it comes to hiring and can easily recruit more than 20 tournaments. But the National Chapter 11 bankruptcy proceedings. Royal Gordon says. and retain employees without increasing Senior Games in Cleveland, Appliance is part of TTI Floor Care, which is Today, Tendon Manufacturing is a contract salary offers,” CNNMoney.com reported. which started last Friday, July 19, based in Glenwillow and will add the Oreck line manufacturing company specializing in sheet Also weighing on wages are are “the first time the twins com- of vacuum cleaners to its Dirt Devil and Hoover metal fabrication and machining. It also “increased costs tied to pete at the national level,” The brands. The (Nashville) Tennessean reported offers in-house powder coating, laser fabri- retirement and Journal said. Indeed, this is the that its bid of more than $17 million beat out a cation, welding, silk-screening and contract health care ben- first time pickleball has been part bid by members of the founding Oreck family. assembly. In addition to making product efits, which leave of the National Senior Games. directly to customer specifications, Mr. less available money for salary increases.” “My brother and I have always been com- Remember IPOs?: Associated Materials Gordon says, Tendon Manufacturing has full “Employers expect to give their top-tier petitive,” Joe Torres told the newspaper. “In Group Inc., the big producer of vinyl windows mechanical design capabilities. workers raises averaging 4.6%,” according our family it seemed like, once you turn 40, and siding that is based in Cuyahoga Falls, filed Indeed, the company recently was certified to the story. “That’s compared with average they just didn’t do anything. But we loved a registration statement with the Securities and to the ISO 9001:2008 standard in design. pay increases of 2.6% for average workers the game of tennis and that kept us active all Exchange Commission for a proposed initial Tendon Manufacturing occupies about and 0.2% for their worst performers. And our adult lives, and now we’ve switched public offering of its common stock. The company 36,000 square feet at 20805 Aurora Road. almost half of all projected raises for 2014 over to pickleball and I think we’ll play a intends to use proceeds from the offering to For information, visit www.tendon.com. will go to the top third of workers.” long time.” redeem part of the 9 1/8% senior secured notes John Torres, also a truck driver, said due 2017 issued by its subsidiary, Associated Send information about significant corporate A cut above pickleball is ideal for older adults because it Materials LLC. anniversaries to managing editor Scott Suttell isn’t very physically demanding, and there ■ at [email protected]. A Forbes.com critique of a recent list of is a greater emphasis on strategy than on the nation’s 20 best steakhouses rose to the brute strength. 20130722-NEWS--24-NAT-CCI-CL_-- 7/19/2013 1:37 PM Page 1

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Porsche of North Olmsted A Part of Collection Auto Group Mercedes-Benz of North Olmsted 28400 Lorain Road, North Olmsted, Ohio 44070 855-218-1288 Open 24/7 at: www.clevelandporsche.com 28450 Lorain Road . 888-450-8064 . www.mbohio.com #1 PORSCHE DEALER IN OHIO

* Financing or leasing through Mercedes-Benz Financial is subject to tier one credit approval. 2014 E350 – 36 months, 10,000 miles $599 per month for 24 months at 5,000 miles per year, .30¢ per mile after 10,000 miles, $1,494 due at signing (First payment $599, acq. fee $895 and $0 cash down). Tax, title and doc per year. 25¢ per mile thereafter. $4,414 due at signing. Doc fee, tax and title additional. No security deposit. In-stock units only or fee additional. Payment or upfront fees do not include sales or county tax. Financing is subject to credit approval. Stock# PD114760. MSRP $57,385. Security deposit waived. Offer good while supplies last. Lease offers expire 7/31/13. Available to qualiﬁed customers only. © Mercedes-Benz USA, LLC. through 7/31/13. ©2013 Porsche Cars North America, Inc. Porsche recommends seat belt usage and observance of all traffic laws at all times. Vehicle shown includes optional equipment available at additional cost.

Maserati of Cleveland THE ALL NEW 2014 MASERATI QUATTROPORTE IS HERE.

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Maserati of Cleveland 28300 Lorain Road, North Olmsted 888-918-7931 www.maseraticleveland.com

*$795 Acq fee. $250 Documentation fee, Security Deposit, DMV fees & Sales Tax due at signing. Based on 10,000 miles/year with $0.60 for each additional mile. Qualiﬁed S Tier buyers through Ally Financial. Offer is only good while supplies last. Ad must be present at arrival to dealership and before the write up of a deal. Offer non- transferable. Offer can be canceled at anytime without notice by dealer. Vehicle image for illustration purpose. Offer expires 7/31/2013

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