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Non-standard Services Unit (NSU), UK Protected Persons Service National Crime Agency

NCA Grade 5/ Civil Service Grade EO/Police Constable

Reference: 22141 Closing date: 23:55 Monday 25th November 2019

Candidate Information Pack Move your mouse pointer over the buttons Contents  below and click for more information

Contact Us The Department

Lynne Owens Director General Biography

Thank you for your I am seeking determined, and proactive officers to join the National Crime Agency to help fight the most serious and interest in this role in the organised crime threats to the UK. National Crime Agency NCA officers work at the forefront of law enforcement, building the best possible intelligence picture of all serious Lynne took up post as the Director General of the and organised crime threats; relentlessly pursuing the most National Crime Agency in January 2016. serious and dangerous offenders; and developing and delivering An experienced police officer, Lynne joined the specialist capabilities on behalf of law enforcement and other in 1989 where she rose to partners. the rank of Detective Chief Inspector and Senior Investigating Officer within the Force’s Major Crime There is no such thing as a 'typical' NCA officer. The breadth of our capabilities means that Department. we recruit people from virtually every walk of life, from police to project management, crime Lynne transferred to in 2002 where she analysis to commercial procurement. Our diversity is one of our greatest strengths. served as a Divisional Commander and subsequently Assistant Chief Constable, responsible for Territorial We equip our officers with the right skills, workplaces and technology to lead the UK's Operations. response to serious and organised crime, and operate with the trust and confidence of Awarded the Queen’s Police Medal in 2008, Lynne the public. moved back to the MPS in 2009 and was promoted to Assistant Commissioner the following year, serving If you have the skills and experience I am looking for, I would welcome your application to as head of Central Operations and Specialist Crime join the organisation. Directorates. Lynne was appointed Chief Constable for Surrey Police in 2012 and, in the 2015 Birthday Honours, was awarded the CBE for services to policing and criminal justice. Director General

Contact Us The Department

Why join NCA? Leading the UK's fight to cut serious and organised crime

Would you like the opportunity to contribute to the fight against serious and organised crime?

Serious and organised crime is one of the gravest threats to the UK's national security. The National Crime Agency sits at the heart of the law enforcement response, protecting the public by disrupting and bringing to justice those serious and organised criminals who pose the highest risk to the UK. NCA officers work at the forefront of law enforcement, building the best possible intelligence picture of all serious and organised crime threats; relentlessly pursuing There's no such thing as a typical NCA officer. We come from different backgrounds and the most serious and dangerous offenders; cultures, speak many languages and have diverse skills and experiences. What we have and developing and delivering specialist in common is dedication and a commitment to protecting the public from serious and capabilities on behalf of law enforcement organised crime. and other partners. Are you ready to join the team?

Contact Us The Department

We are leading by example; passionate about inclusion.

Marie Powers, Head of Diversity & Inclusion, National Crime Agency

Being truly reflective of the communities we serve, Our colleagues and officers run campaigns We are proud to be a Disability Confident based on their own personal stories to employer. We offer a guaranteed interview and building a culture where everyone can perform increase awareness and understanding and scheme and are happy to discuss our senior leaders talk with passion and reasonable adjustments as part of your at their best is critical to leading the UK’s fight match this with their commitment. application so that you can perform at your against serious and organised crime – something We are committed to championing difference, full potential both through the selection confident to challenge our behaviours and we process and then in post if you are successful. which affects us all. are developing the process that will ensure our diversity and inclusion strategy is set up We are also delighted to be included in the We work in partnership with our outstanding network groups to for success. 2019 Stonewall Top 100 Employers list, continuously develop how we grow and embed our approach to recognising organisations for their inclusivity. We are launching our new Diversity & Inclusion If you want to join us on our mission, want to be part of an organisation committed to commitment to making workplaces more strategy focussed around our culture, breaking down barriers, fairness and equality of opportunity and can LGBT+ inclusive, ensuring that our LGBT+ and being accountable for delivering results. meet our high expectations of integrity and employees are safe, respected and behaviours, then we encourage you to apply to accepted. Our network groups champion diversity through encouraging one of our roles. diversity in flexible working, ethnicity, disability, gender and sexual orientation. We are launching a new and comprehensive wellbeing strategy aimed at breaking down barriers to talking about mental health.

Contact Us The Role

About the Threat Leadership Directorate

• Creating and maintaining strong, influential relationships both within the NCA and with partners, such as Strategic Governance Groups • Setting priorities, directing and amplifying the most effective and appropriate 4P response through the Strategic Action Plans and roles and responsibility (R2) grids • Developing national capabilities and our non-Pursue capabilities

The Threat leadership command comprises the National Cyber Crime Unit (NCCU), Child On-line Protection team (CEOP), Modern Slavery and Human Trafficking (MSHT), Organised Immigration Crime (OIC), Borders, Firearms and Drugs threats, the UK Protected Persons Service (UKPPS) and the Threat Management Team.

Rob Jones is the NCA Director Threat Leadership, supported by three Deputy Directors responsible for The creation of the Command will bring more cohesion across the threats, specific threat areas. providing a structure to identify synergies, gaps and any duplication of effort. The work underway will also assist NCA Strategy and Partnerships to develop National Security Strategy (NSS) led groups with threat leadership. Threat Leadership is designing and coherently driving the national This will enable us to learn from each other, increase our leverage with response to the SOC threats, through one NCA voice. Our role is to work with partners both inside the NCA and externally to set the strategic partners and take a whole SOC system view. strategic direction, facilitate effective delivery of the response, and ensure we understand the impact of our activity. It involves: One of the key objectives is to tackle SOC threats by maximising the benefit • Adopting a threat led and intelligence driven approach, of new capability across the system. This approach means we can achieve identifying emerging challenges and changes to the threat more with the resources we have and be more effective developing business landscape cases to enhance our response.

Contact Us The Role

About the role

Key Responsibilities:

This is a key role at the heart of the NCA’s UK • The Central Services Unit (CSU) is the central hub of the UK Protected Persons Non-standard Services Unit (NSU) Protected Persons Service (UKPPS); providing strategic and practical assistance to officers affording protection which provides unequalled opportunity to develop arrangements to witnesses and other vulnerable people at risk this core function; future proofing the teams ability to of death or serious injury. provide technical protection arrangements across • This role will require the successful candidate to work within a team, providing Non-standard Services (NSS) covert system national UK policing systems and beyond. administration and specialist covert advice to a range of internal and external partners both across the NCA and UK law enforcement in relation to national policing IT systems, mainly PNC and PND. • The role requires the ability to quickly grasp and assess complex and often sensitive issues, confidently advising the UKPPS network, UK Policing, Government, private industry and overseas partners. • Ensure that the case management system is kept up to date in line with procedures and NCA policies. • Provide advice and support to Protected Persons Unit Officers at pre-application case conferences. • Administration of vehicles and number plates on PNC.

Contact Us Person Specification

Person Specification.

You will be a proven technical Behaviour Criteria Additional Information: systems operator who is able to • Candidates will be required to demonstrate the application of law • Communicating & Influencing • Working Together obtain DV clearance within 12 enforcement experience in an IT months of starting in the role. systems based role balancing Failure to obtain DV would knowledge of relevant threats with Technical Criteria result in you not being appropriate risk management confirmed in post and you will strategies. • Good knowledge of UK be required to move to a non- Policing legislation. DV role. • Current use and/or detailed • Successful candidates will be You will be assessed against the knowledge of national UK required to complete a following criteria throughout the policing systems – mainly PNC psychological assessment prior recruitment process. and PND. to taking up the role and then • Working knowledge of secure at regular interviews once in working practices, to include post working with highly confidential • Successful candidates will be and sensitive information. required to undergo and pass a • Proficient in the use of substance misuse test prior to information technology – taking up the role including Microsoft Office, excel and bespoke IT software.

Contact Us Salary & Benefits

Salary and Benefits

Salary If you are an active police pension member • Generous paid maternity, paternity and shared parental leave (SPL) which is notably more than G4 Senior Intelligence Officer: £27,664 immediately priort to joining the NCA, you can continue your membership throughout your the statutory minimum offered by many other Roles based in London will also receive an additional employment with us as if you were a service employers. London Weighting of£3,339. police officer. If you do remain an active member • Childcare benefits (policy for new employees and subsequently return to a police force, you as of 5 April 2018): The government has If applying on secondment and you are the equivalent grade you will remain on your current should be able to continue your membership introduced the Tax-Free Childcare (TFC) salary for the duration of your secondment. there too. scheme. Working parents can open an online childcare account and for every £8 they pay in, Pay principles for existing NCA officers can be found This Includes; the government adds £2, up to a maximum of inn the NCA remuneration policy (HR04 OP03) £2000 a year for each child or £4000 for a • 26 days’ annual leave on entry, increasing to disabled child. Parents then use the funds to Pay principles on Civil Service transfers apply for 31 days after 5 years’ service. This is in pay for registered childcare. Existing current civil servants transferring to the NCA at the addition to 8 public holidays. equivalent grade. employees may be able to continue to claim • A competitive contributory pension scheme childcare vouchers, so please check how the Benefits that you can enter as soon as you join where policy would work for you here. we will make a significant contribution • All NCA officers can apply for a formal change Whatever your role, we take your career and to the cost of your pension; where your to their working hours or pattern. However, development seriously, and want to enable you to contributions come out of your salary before acceptance of Alternative Working build a really successful career with the Agency and any tax is taken; and where your pension will Arrangements is depending on a number of wider Civil Service. It is crucial that our employees continue to provide valuable benefits for you aspects such a business needs. have the right skills to develop their careers and and your family if you are too ill to continue to • Interest-free loans allowing you to spread the meet the challenges ahead, and you’ll benefit from work or die before you retire. regular performance and development reviews to cost of an annual travel season ticket. • Flexible working patterns including access to ensure this development is ongoing. As a Civil • The opportunity to use onsite facilities Flexible Working Schemes, allowing you to Service employee, you’ll be entitled to a large range including fitness centres and staff canteens . vary your working day as long as you work of benefits. your total hours. • Occupational sick pay.

Contact Us Application Process

Application Process

To apply for this post, you will need to complete an on-line application form which includes entering the information outlined below. This should be completed no later than 23:55, 25th November 2019. Application 1. Your CV should set out your career history including training and qualifications, with key responsibilities and achievements. Please ensure that each entry of your career history also has a few sentences outlining a description and the key elements of that role, and that you provide reasons for any gaps within the last two years. Please ensure the dates of any accreditations you are relying on are entered onto the CV.

Shortlist 2. Please provide a statement of suitability to evidence how you meet the below technical criteria (maximum 1250 words per criteria):

• Good knowledge of UK Policing legislation. • Current use and/or detailed knowledge of national UK policing systems – mainly PNC and PND. Assessment • Working knowledge of secure working practices, to include working with highly confidential and sensitive information. • Proficient in the use of information technology – including Microsoft Office, excel and bespoke IT software.

Offer

Contact Us Application Process

Application Process

You will also be asked to complete Equality and Diversity information on submission of your application. In order to monitor the effectiveness of the National Crime Agency’s equality and diversity strategy, the NCA require certain Application personal details about you. Please note that this will be treated in confidence and will not impact your application. You will be asked to complete an E-consent survey asking for permission to share this data with the NCA to be used for statistical/monitoring purposes only, refusal of consent to share the information will not impact your application. Should you encounter any issues with your online application please get in touch with us at the following email address; including the vacancy reference number in the subject line, [email protected] Shortlist If you do not receive acknowledgement of your application within 48 hours, please contact us.

Assessment

Offer

Contact Us Application Process

Application Process

Your application will be acknowledged by the Government Recruitment Service.

Application A decision is expected to be made by week commencing 23rd December 2019 and all shortlisted candidates will be advised of the outcome shortly afterwards.

Shortlist

Assessment

Offer

Contact Us Application Process

Application Process

Interview and Assessment If you are successful at shortlise, you will be invited to attend an assessment centre, where you will be assessed as follows: Application Interview: At interview you will be assessed against the below criteria:

Behaviours: • Communicating & Influencing • Working Together Shortlist Technical Criteria:

• Good knowledge of UK Policing legislation. • Current use and/or detailed knowledge of national UK policing systems – mainly PNC and PND. • Working knowledge of secure working practices, to include Assessment working with highly confidential and sensitive information. • Proficient in the use of information technology – including Microsoft Office, excel and bespoke IT software.

Full details of the interview process will be made available to shortlisted candidates. Offer The interviews and assessment centres will take place throughout January and February 2020.

Contact Us Application Process

Application Process

Offer Application • Regardless of the outcome, we will notify all candidates as soon as possible. • As an Agency we are in a period of growth and as such it is important that we have a steady flow of talent into the organisation. We are recruiting to ensure we have a sufficient supply of high calibre people, with the right skills to help us deliver our business, both now and in the future. We will be making a significant number of appointments immediately following the selection process, and we will be retaining a candidate pool of successful applicants to draw from as vacancies arise for up to 12 months. Shortlist • If your application is successful and we are unable to offer you a post immediately, you will be invited to join our candidate pool so that we can continue to communicate with you regarding your employment with the Agency, and the incredible work that we do. If over the next 12 months we are able to offer you a position, we will contact you as soon as possible. During this time, you will go through our vetting and pre-employment checks processes. Appointments will be made in adherence to the Civil Service Recruitment Principles and in strict merit order with the highest scoring candidates being appointed first. We will keep you updated throughout your application and whilst Assessment in the candidate pool, we wish you every success in this process and are excited for the journey ahead.

Offer

Contact Us Campign Timeline

Indicative Timeline

Please note that these dates are only indicative at this stage and could be subject to change. If you are unable 25th November 2019 to meet these timeframes, please let Advert Closing Date us know in your application letter. The anticipated timetable is as W.c 23rd December 2019 follows: Expected shortlist announcement

October 2019 May 2020

Interview locations will be sent to candidates at a later date. Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection Pre-employment Checks process. Candidates may need to travel to one of the Pre-employment checks take on average main NCA sites as we cannot guarantee interviews will be 16 weeks from the point of offer to held at the location advertised. arranging a start date. This includes vetting, occupational health assessments, employment history checks and Throughout January & February 2020 substance misuse tests. This is an approximate time frame and is to be Interviews taken as a guideline only as this can very between candidates.

Contact Us FAQs

FAQs

1. Can I apply if I am not currently a civil 7. What nationality do I need to hold in order 8. How does the NCA grading structure servant? to apply? compare to civil service and police? Yes. These roles are open to all suitably To be eligible for employment to this role you The NCA operates its own grade structure, the qualified people. must be a national from the following countries: below table shows our grades in comparison 2. Is this role permanent? with our civil service and police colleagues. This role will be offered on a permanent • The United Kingdom • The Republic of Ireland basis. NCA Civil Service Police • The Commonwealth* 3. Is this role suitable for part-time working? Grade Equivalent Equivalent • A European Economic Area (EEA) Assistant Chief This role is available for appointment full- Deputy Director Member State Constable time. • Switzerland Chief 4. Will the role involve travel? G1 Grade 6 • Turkey Superintendent Some travel may be required for this role. G2 Grade 7 Superintendent 5. Where will the role be based? Certain family members of EEA, Swiss and SEO Chief Inspector/ G3 If successful, you may be based in London. Turkish nationals are also eligible to apply (Senior Executive Officer) Inspector When completing the online application form regardless of their nationality. HEO G4 Sergeant you will be given the opportunity to state up (Higher Executive Officer) (*Commonwealth citizens not yet in the UK, who to three preferred locations. Unfortunately, G5 EO (Executive Officer) Constable have no right of abode in the UK and who do not relocation costs for all roles will not be have leave to enter the UK are ineligible to apply.) AO (Administrative Officer) reimbursed. G6 N/A 6. Can I claim back any expenses incurred For further information on whether you are AA eligible to apply, please visit Gov.UK. (Administrative Officer) during the recruitment process? No. Unfortunately we will not be able to reimburse you, except in exceptional circumstances and only when agreed in advance.

Contact Us FAQs

FAQs

9. Is security clearance required? 10. What reasonable adjustments can We are committed to making reasonable The NCA conduct enhanced pre- be made if I have a disability? adjustments for Disability Confident employment checks on top of standard SC The NCA is a Disability Confident Leader Scheme applicants and will try to remove to determine suitability to work for an and therefore part of the Disability any barriers so you are not at a organisation combatting serious and Confident Scheme (for further disadvantage during the selection/ organised crime. All NCA officers must hold information on the Disability confident recruitment process/ interview / SC Enhanced upon entry as a minimum. scheme please visit assessment including; allowing extra time Failure to achieve SC Enhanced will result (https://www.gov.uk/government/ during selection tests; ensuring that in the job offer being withdrawn. Individuals collections/disability-confident- information is provided in an accessible will be required to undertake and pass a campaign). If you have a disability format or; by providing training. We are substance misuse test as part of pre- defined by the equality Act 2010 you’re also committed to interviewing all employment checks. Some NCA roles eligible to be considered for the Disability applicants with a disability who meet the require officers to obtain DV Enhanced Confident Scheme. minimum criteria for the role applied for. within 12 months of entry. If DV Enhanced In order to qualify you must have a If you feel that you may need a reasonable cannot be obtained the officer will be physical or mental impairment which has adjustment to be made, or you would like required to move to a non-DV role. a substantial and long term negative to discuss the disability confident scheme effect on your ability to carry out normal in more detail please contact us in the first More information about the vetting process day to day activities instance. can be found at the following link https:// (Further information regarding disabilities If you wish to receive a hard copy of the www.gov.uk/guidance/security-vetting-and- covered under the equality act please visit information, or in an alternative format e.g. clearance www.gov.uk/definition-of-disability- Audio, Braille or large font then please under-equality-act-2010). contact: [email protected]

Contact Us FAQs

FAQs

11.Are there any residency outlined in the Civil Service 14. What do I do if I want to make a requirementsin order to apply for this Commission’s Recruitment Principles. complaint? role? For the most senior posts in the Civil For non-CSC led To meet National Security Vetting Service, the Commission discharges its If you feel that your application has not been requirements you will need to have resided responsibilities directly by overseeing the treated in accordance with the recruitment in the UK for a minimum of 3 out of the recruitment process and by a principles and wish to make a complaint, past 5 years for SC clearance and a Commissioner chairing the selection then you should contact minimum of 7 out of 10 years for DV panel to hear and determine appeals [email protected] in clearance. You will still be considered if made by civil servants under the Civil the first instance. you were posted abroad as part of your Service Code which sets out the Civil service with the HMG or armed forces or a Service values – Honesty, Integrity, 15. What should I do if I think that I have UK government role during this period. Impartiality and Objectivity – and forms a conflict of interest? Please make sure you meet these part of the relationship between civil Candidates must note the requirement to requirements before applying for this role. servants and their employer. declare any interests that might cause questions to be raised about their approach 13. Will this role be overseen by the to the business of the Department. 12.What is the role of the Civil Service Civil Service Commission? If you believe that you may have a conflict of Commission in relation to recruitment The recruitment process is subject to the interest please contact intothe Civil Service? Civil Service Commission’s recruitment [email protected] The Civil Service Commission provides principles. before submitting your application. assurance that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as

Contact Us Contact us We encourage all candidates to thoroughly review the Candidate Information Pack which explains the role and requirements further before submitting an application. If you have any specific queries about the role that is not covered by the candidate pack, please contact: [email protected]

For information regarding your rights and how NCA treat the personal details you provide to us please follow this link: www.nationalcrimeagency.gov.uk/publications/910-nca-public-privacy-notice/file

Did you know that the NCA employs a broad range of specialist volunteers who work with us as NCA Specials? Why not volunteer as an NCA Special and support us in leading the UK’s fight to cut serious and organised crime? To find out more about volunteering opportunities within the agency, please visit us at www.nationalcrimeagency.gov.uk/careers/specials

DRIVING DIVERSITY FORWARD

The NCA is an inclusive employer committed to developing a workforce which reflects the society we protect. We value difference, and recruit by merit on the basis of fair and open competition as outlined in the Civil Service Commission Recruitment Principles. More information can be found on http://civilservicecommission.independent.gov.uk/Civil-service-recruitment/

If you would like the application form in a different format, please contact the Recruitment Team via email to: [email protected] The NCA complies with and expects all its employees to reflect the values outlined in the Civil Service Code, for further information please review the code.