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Sustainability Report Building a World That Works for Tomorrow Building a World that Works for Tomorrow U.S. U.K. Norway Turkey Blade Recycling Offshore and Onshore Wind HaliadeTM-X Energy Transition Energy Transition Energy Transition OUR COMMITMENT GE has partnered with Veolia GE powered the first U.S. In 2020, GE’s HaliadeTM-X, the GE is helping Norway’s grid GE is powering Turkey’s first With more than 200 gas North America to recycle offshore farm at Block Island, most powerful offshore wind operator Statnett meet its goal nuclear power plant with steam turbines in service, GE is decommissioned wind turbine Rhode Island, and will power turbine built, was selected of reducing GHG emissions turbines, along with installing powering China’s coal-to-gas We build the technology blades. This agreement—the Vineyard Wind, the largest to power Dogger Bank off by 25 percent in 2025. and commissioning over 150 transition. A new power plant that enables a sustainable first of its kind in the US wind offshore and first utility-scale the coast of England in the Statnett is installing GE g³ gas MW of wind energy, supporting in Tianjin City marks the first industry—helps to contribute U.S. offshore wind project. North Sea. Dogger Bank is insulated equipment at its Turkey’s energy strategy of commercial operations of tomorrow. to the circular economy for expected to be the world’s new Oslo substation. g3 gas is “More Local, More Renewable.” GE’s 9HA.01 technology in composite materials. Learn more on p. 23  largest offshore wind farm. a game-changing alternative mainland China. It will deliver When complete, it will be to sulphur hexafluoride (SF6), 661 MW to the national grid Learn more on p. 71  capable of producing 3.6GW of one of the world’s most potent and steam for district heating Energy Transition electricity—enough to power greenhouse gases. for over 100,000 citizens living We have equipped 6 million homes, ~5 percent of in an area of approximately total U.K. demand. Learn more on p. 20  7 million square meters. We are supplying three 9HA.02 gas Learn more on p. 23  90% Global turbines for a power plant in of the world’s power transmission Guangdong province. The plant utilities with our technology Making airplanes more efficient will add 2.4 GW, powering GE Additive—in combination with GE Aviation’s more than 4 million homes in advanced materials such as Ceramic Matrix the Greater Bay Area. Composites and aerodynamic technologies—is Next Engineers revolutionizing the design and of GE Foundation recently announced Next Engineers, committing Precision Health GE engines. The GE9X engine includes more than up to $100 million over the next 10 years to increase the diversity 300 metal 3D printed parts, helping increase fuel of young people in engineering. efficiency by up to 10 percent compared to 4M+ the GE90 engine. Learn more on p. 81  healthcare installations Learn more on p. 33 

Future of Flight Target of more than 20% lower fuel consumption and CO2 emissions compared to today’s engines through the CFM RISE Program Haiti Middle East Zambia Disaster and Humanitarian CT-in-a-Box GE’s 360 Foam Wash Rural Healthcare Energy Transition Relief/Healthcare As part of the fight against Airlines such as Emirates and GE is partnering with the India has the most residents in the We invest in R&D to build a world The GE Foundation has COVID-19, GE Healthcare Etihad Airways (UAE), Qatar government of Zambia to help world without reliable access to that works for tomorrow: supported HEI, a small rural developed “CT-in-a-Box,” a Airways (Qatar), and Royal open 108 new health centers electricity—some 240 million people, hospital in Haiti that stepped high-precision tool to quickly, Jordanian Airlines (Jordan) and five large hospitals to according to the World Bank. An Global R&D up when a 2010 earthquake safely, and effectively diagnose are using GE’s 360 Foam increase care for pregnant international GE team designed destroyed the capital. HEI is patients with coronavirus. This Wash, a groundbreaking women. In rural areas, some software to analyze India’s extensive now a technology-enabled, mobile unit was rolled out in cleaning system. women must walk over electricity demands, resulting in $3.8B full-service hospital, and its the Hospital de Campanha This alternative to the water 30 miles for their postnatal an AI-powered system installed by in 2020 staff hopes it becomes a model Lagoa Barra, in wash method restores visits. GE equipment like Power Grid Corporation of India to for bringing modern healthcare in May 2020, and is now used engine performance ultrasounds also help reduce create the world’s largest wide-area Companywide, GE, customer and partner funded to impoverished areas around throughout the world. leading to reductions in infant mortality rates. system. the world. fuel consumption. Learn more on p. 14  Learn more on p. 24  Learn more on p. 85  Learn more on p. 35  i GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW ii Dear fellow stakeholders,

GE has always held a larger purpose. With 174,000 employees serving customers and communities in more than 170 countries, our cutting-edge technology, global network, and exceptional team are anchored in the service of others. Every hour of every day, our team has an opportunity to broaden access to electricity, healthcare, and transport around the world.

As a high-tech industrial company, GE feels a heightened sense of responsibility when it comes to sustainability. Over our 129-year history, our innovation has improved quality of life around the world—a core driver of sustainability. We are advancing our sustainability priorities both through our own commitments to our people, communities, and planet, as well as by innovating groundbreaking technologies that will help build a more sustainable world at GE and beyond. FORWARD-LOOKING STATEMENTS This document contains “forward-looking statements”—that is, statements related to future events that by their nature address matters that are, to different degrees, uncertain. For details on the uncertainties that may cause our actual future results to be materially different than those expressed in our forward-looking statements, see https://www.ge.com/investor-relations/important­ forward-looking-statement-information as well This commitment came to life in a unique that works,” has never been more true Take the energy transition. Roughly one as our annual reports on Form 10-K and quarterly way in 2020 in one of the most difficult than it is now. GE is committed to tackling billion people around the world lack access reports on Form 10-Q. We do not undertake to environments. Since the start of the the world’s biggest challenges with a clear to reliable electricity, and overall demand update our forward-looking statements. pandemic, GE’s people have served on alignment to sustainability—leading the continues to grow. As a company that the front lines—from delivering hospital energy transition to drive decarbonization, helps to generate one-third of the world’s equipment in the first days in Wuhan, developing precision healthcare that electricity, we are committed to supporting NON-GAAP FINANCIAL METRICS China, to quadrupling the production personalizes diagnoses and treatments, customers and governments in meeting of ventilators—and today, we continue and building a future of smarter and more this demand while reducing greenhouse In this document, we sometimes use information to help parts of the world like India and efficient flight. Sustainability priorities are gas emissions. Innovative technology derived from consolidated financial data but not Brazil fight against COVID-19. Together woven into all that we do, and this is right will be critical. In , our presented in our financial statements prepared TM in accordance with U.S. generally accepted with our customers, the GE team keeps for both business and the planet. Haliade -X is the most powerful wind accounting principles (GAAP). Certain of these power flowing, hospitals operating, turbine built today; in Gas Power, our data are considered “non-GAAP financial and planes flying. I’m proud of the way 7HA.03 is the most efficient measures” under the U.S. Securities and Exchange we are persevering in the face of great We will innovate our on the market. And we are partnering with Commission rules. These non-GAAP financial uncertainty. our customers to modernize the physical measures supplement our GAAP disclosures technology and our and digital grid, increase resiliency, and and should not be considered an alternative The impacts of COVID-19 on the world Company to ensure we rise enable more renewable energy. to the GAAP measure. The reasons we use reinforced how the planet shares its these non-GAAP financial measures and the challenges and of the need for innovative to the challenge of building reconciliations to their most directly comparable GAAP financial measures are included in our solutions. Our purpose statement, “We a world that works. annual report on Form 10-K, as applicable. rise to the challenge of building a world

COVER Logan Toynbee, GE Renewable Energy Ashley Meaux, GE Digital

iii GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 1 continue developing and to communicate our businesses. We appointed Roger details about more specific, nearer term Martella as our first Chief Sustainability GE greenhouse gas reduction metrics and Officer. Knowing that sustainability at GE targets that include Scope 3 emissions. requires cross-functional collaboration, As a company that has led innovation for Roger will help facilitate the success of more than a century, we will continue to our businesses and employees in our pioneer the technologies the world needs important sustainability missions, both in to move toward a net zero future. strategy for solutions and improving our impacts through ambitious metrics and Beyond climate change, this year we also targets. We are committed to accelerating sharpened our focus on one of the most progress by collaborating with government pervasive challenges—systemic inequality. leaders, policy makers, NGOs, investors, Wysheka Austin inspecting 7HA.02 As a global company, we know that the communities, and peers. You will see our Gas Turbine unibody most effective teams bring together shared passion for sustainability through people with diverse backgrounds and these growing efforts and engagement. experiences and we are taking steps to GE’s GLOBAL REACH improve our transparency, accountability, I am united with GE’s employees in and community. We named Mike Barber taking pride in the sustainability mission Chief Diversity Officer and appointed chief detailed on these pages. While our 2020 diversity officers in each of our businesses Sustainability Report shows what we $4.9M are accomplishing today, we know hard in global COVID-19 relief since to ensure diversity is integrated into our culture and business strategy. Recognizing work lies ahead. Looking forward, we will the pandemic began that education is an important driver work to lead innovating breakthrough towards economic inclusion, the GE technologies for the future such as small Foundation committed to help create modular nuclear reactors, carbon capture, more equitable access to opportunities for hydrogen as a fuel, greater access to STEM education as well as help minority- precision health, and a broad suite of Wind turbine in Ontario, Canada 1/3 of the world’s electricity owned companies compete for business technologies for air travel. And we will set generated with GE equipment with larger enterprises. In addition, we our sights on ambitious targets across our published our first Diversity Report to global operations to improve our impacts With half of the world’s population lacking We also announced our planned exit from provide a snapshot of our people and and lift up our people, communities, access to essential health services, we the new-build coal power market. These GLOBAL ISSUES GE IS practices, and to allow our stakeholders and planet. We will not sit still. We will ADDRESSING continue developing cutting edge medical decisions highlight the interplay we are We serve more than to measure our future progress. While innovate our technology and our Company equipment to ensure more seeing between decarbonization, market it’s clear that we have work to do, we are to ensure we rise to the challenge of Roughly providers have the tools they need for an dynamics, and our own business strategy. 1B patients committed to building a more diverse building a world that works. increasingly digital, more personalized per year workforce and inclusive workplace. approach to medicine. From our portable Looking ahead, we are setting a further 1B Vscan Air ultrasound to new advances ambition for GE to be a net zero company people lack access to As the GE team knows, how we accomplish with our Mural technology to creating by 2050—encompassing not just GE’s reliable electricity our commitments is just as important virtual ICUs, our innovative technology and operations, but also the Scope 3 emissions as what we accomplish. To that end, software are helping to ensure patients from the use of sold products. We look Largest & we are approaching sustainability with H. LAWRENCE CULP, JR. receive quality care wherever they are. forward to partnering closely with the same high expectations of rigor Chairman of the Board and our customers on existing and future youngest and accountability that we use to run Chief Executive Officer A more sustainable future means technologies to help them succeed in 1/2 aviation fleet connecting more people with lower meeting their own ambitions and address the world’s population lacks impact. In June 2021, we joined to the world’s needs for reliable, affordable, and access to essential health unveil our shared vision for the future of sustainable power and safe, efficient flight. services flight, with a revolutionary new technology demonstration program that will ensure We are particularly aware of the even greater efficiency than today’s most engineering challenges still to be solved advanced engines. to make the ambition of net zero a Reducing reality, and that developing solutions will We apply this same spirit of innovation require collaboration with our customers, CO₂ to our own operations. We announced policymakers and other companies. emissions through aircraft a new goal to achieve carbon neutrality However, we believe those challenges are engine innovation within our own facilities and operations by also key strategic opportunities for GE. 2030 after surpassing our 2020 emissions These pages show the investments we are reductions targets ahead of schedule. making in both our current products and To do this, we will make operational breakthrough technologies. investments to achieve energy efficiencies; Sustainability priorities are reduce our emissions from the grid We also recognize the importance of woven into all that we do, and through smart power sourcing; and use measurement and target setting to drive lean practices to eliminate energy waste. progress in reducing emissions over a this is right for business and shorter time horizon as well. We plan to the planet.

2 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 3 Contents Our sustainability priorities

1 CEO letter 38 Our process: How GE operates to Innovating technology to lift up quality of life around the world—a core driver of sustainability—has been fundamental succeed in our mission to how GE works since our inception more than 125 years ago. Sustainability priorities are not a separate endeavor at GE but are woven into all that we do. Sustainability priorities are embedded in our policies, leadership engagement, 5 Our sustainability priorities 39 Board oversight operating mechanisms, commitments, and, ultimately, our products. Our diverse portfolio—from sustainable, 42 Integrated approach to strategy, risk, and sustainability reliable, and affordable energy to precision health to aviation innovation—and legacy in these markets enable 6 United Nations Sustainable Development Goals us to make substantial impact on people and the planet for the better. 45 Lean principles applied to sustainability: Our strategy for 9 About this report continuous improvement and eliminating waste 10 Our performance and priorities With substantial changes to the Company In the spirit of humility, we persistently The following pages highlight how our 47 Culture: Leading with integrity and The Spirit & The Letter over the past few years, our pursuit of the engage with thought leaders and products and innovation work to build 48 Always with unyielding integrity: GE’s Ethics & energy transition, precision health, and experts in various fields to learn from a more sustainable world and how Compliance program future of flight is unwavering. Our mission them and enhance our program. GE’s our foundational culture of integrity, 12 Responding to COVID-19 for our to succeed in these goals is governed by strong foundation of integrity and lean- forward-looking strategy, and robust employees and communities 50 Privacy and cybersecurity core sustainability priorities built first oriented culture frame how we make sustainability programs make these and foremost on GE’s unique culture of continuous improvements for people, priorities come to life. 13 Protecting our employees 53 Investing in our people integrity in everything we do. our communities, and the planet. As our 174,000 diverse employees share 14 Supporting our communities 55 Advancing diversity and inclusion As the world changes, we continuously a common mission to build a world adapt our programs and improve to best that works, we are focused together on ensure we succeed in these priorities. these priorities. 15 Our innovation: GE is building 60 Our commitments: GE respects technology for a sustainable future our people, our planet, and 18 Innovation timeline: Tackling the world’s challenges for our communities more than 125 years THE ENERGY 61 Safety TTRTRAANSITIONNSITION TO DRIVEDRIVE 20 Leading the energy transition: Sustainability, reliability, DEDECCARBARBONIZONIZAATTIONION 65 Environment and affordability 77 Human rights 27 Advancing precision health: Integrated, efficient, and highly personalized care 79 Ethical supply chain and responsible mineral sourcing SAFETY FOR 31 Developing the future of flight: New technology for 80 Freedom of Association OUR PEOPLE sustainability and efficiency 81 The GE Foundation A FUTURE 37 GE Research: Driving sustainability with cutting OF SMARTER edge research AND MORE EFFICIENT 86 Sustainability Frameworks FLIGHT Culture of

LIFTING OUR integrity in all COMMITMENT TO COMMUNITIENITTIEESS that we do HUMAN RIGHTS

ENVIRONMENTAL STEWARDSHIP

PRECISION HEALTH THAT PERSONALIZES DIAGNOSES AND TREATMENTS

4 GE SUSTAINABILIT Y REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 5 JOINING THE CALL TO ACTION How our strategy and sustainability priorities align with the United Nations Sustainable Our product innovations work to advance We are uniquely positioned to innovate We believe that the energy, transportation, GE at core is an innovation company with As a global company, GE works with local precision health through integrated, the technology that will decarbonize the and healthcare sectors can be leaders significant investment in research and communities to train and employ the Development efficient, and highly personalized care, with energy sector and promote affordable, in the future of work in a changing world development that defines our history. This local labor force. We believe education is a focus on increasing accessibility across reliable, and accessible electricity around economy, by providing for advancement, has led to us introducing technology that a significant driver of economic inclusion, Goals the globe. We serve over 160 countries the globe. Our commitments, products, educational opportunities, mentoring, and has raised the quality of life for people and we have long supported multiple around the globe with our healthcare services, and global reach are crucial to community assistance to workers. We are around the world. We innovate current organizations focused on training and The United Nations Sustainable products and services and are leading decarbonizing the world. We pursue this also part of a collaboration of companies and breakthrough technologies to solve educating a diverse pipeline. In 2021, the Development Goals (SDGs) represent innovation in conventional technology and goal in three ways. First, we build diverse that promotes positive change in how the challenges of the energy transition, GE Foundation launched a new initiative a global agenda to address the most digital tools such as artificial intelligence technology that works to keep the lights migrant workers are employed. precision health, and future of flight. to increase the diversity of young people pressing challenges facing our world, to make healthcare more accessible to on, healthcare equipment operating, in engineering globally. GE’s respectful including climate action, access to more people globally. We recognize access and offices open around the world. Our Our goal is to treat everyone affected Our programs for redeveloping brownfield, workplace policies strive for a more diverse healthcare, and reducing inequities to care is an important social determinant offerings from renewable power to gas by our businesses and value chain with Superfund, and other contaminated sites workforce and inclusive workplace. throughout the world. We recognize the of health, and products like our Vscan power to the grid enable our customers fairness and dignity. We have strict turn idle properties into new hubs of importance and urgency of this global Family technologies help doctors deliver to provide energy reliably and affordably. prohibitions on child, prison, and forced economic growth and job creation globally. GE also supports an Employer Pay initiative and how GE plays a critical role expanded care to more people, including in Second, we are focused on our own use labor as well as a long-standing program Principle to remove inequities and in infrastructure, advancing quality of rural regions. of energy by committing to be carbon focused on our suppliers and ethical exploitation hitting the most vulnerable life, and furthering global development BUSINESS AND neutral in our own Scope 1 and Scope 2 supply chain. worker population through its membership sustainably. GE has been a signatory to PRIORITY ALIGNMENT The health and safety of our workforce greenhouse gas emissions by 2030. Third, with the Leadership Group for Responsible the UN Global Compact since 2008 and Energy Transition and those doing work on our behalf across we are establishing our ambition to be a Recruitment. we see close alignment between the BUSINESS AND the globe is as important as any GE top net zero company by 2050, which includes Precision Health following SDGs and our strategy and PRIORITY ALIGNMENT priority, driving GE’s system to safeguard our own operations as well as Scope 3 Access to affordable and reliable sustainability priorities: Energy Transition Future of Flight workers and workplaces. emissions from the use of sold products. healthcare is also a significant driver Precision Health Environmental Stewardship of reduced inequalities and economic Through the GE Foundation, Developing inclusion. We strive to improve access Health Globally™ (DHG) and Developing BUSINESS AND Human Rights through the work of GE Healthcare and LEARN MORE Health U.S. (DH) are signature programs PRIORITY ALIGNMENT Future of Flight the GE Foundation’s Developing Health with a longstanding history of increasing Energy Transition 15 Innovation programs, focusing on underserved Safety access to quality healthcare in underserved communities. Environmental Stewardship 65 Our Commitments—Environment communities around the world. LEARN MORE BUSINESS AND At the beginning of the COVID-19 LEARN MORE 20 Innovation—Energy Transition PRIORITY ALIGNMENT pandemic, we implemented precautions 20 Innovation—Energy Transition to ensure the health and safety 48 The Spirit & The Letter Precision Health 66 Our Commitments—Climate Change of our employees and prioritized 61 Safety Lifting Our Communities the manufacturing of medical 69 GE’s Ambition to Be a 77 Our Commitments—Human Rights Human Rights equipment needed to treat COVID-19 Net Zero Company patients globally. 79 Our Commitments—Ethical Supply Chain LEARN MORE BUSINESS AND 15 Innovation PRIORITY ALIGNMENT 55 Diversity and Inclusion Precision Health 77 Our Commitments—Human Rights Safety 81 GE Foundation Lifting Our Communities

LEARN MORE 12 COVID-19 27 Innovation—Precision Health 81 Our Commitments—GE Foundation

6 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 7 About this report

As utilities, power producers, grid In 2020, we announced our commitment As outlined in our Human Rights GE has longstanding partnerships with operators, and policymakers around the to be carbon neutral in our own facilities Statement of Principles, we promote civil society groups and works directly world set their own decarbonization and operations by 2030 (Scope 1 and respect for fundamental human rights with various governments around the goals, our diverse offerings are part of the Scope 2 emissions), our planned exit and support the principles contained world. Our operational footprint allows us toolkit needed to achieve their targets. Our from the new-build coal business, and in the Universal Declaration of Human to invest, expand, trade, and knowledge expansive business operations provide a holistic strategy to utilize renewable Rights. We endeavor to advance respect share with our partners around the cities and communities with career and energy and efficient natural gas technology for fundamental human rights by leading world. Our relationships are critical to business opportunities that support them to decarbonize energy sector emissions. by example in our business capacity, with advancing our goals and priorities. Our in achieving a more sustainable future. With this report, we are setting a our direct business partners, and in the founding membership in the Global further ambition for GE to be a net zero communities where we operate. Business Initiative on Human Rights Our environmental programs are designed company by 2050—including not just GE’s enables us to further our human rights to promote sustainability—from our operations, but also the Scope 3 emissions We also govern our actions internally goals and commitments. Similarly, our robust Environment, Health, and Safety from the use of sold products. and toward our people and communities membership in the Leadership Group for (EHS) programs to our initiatives to clean through strong governance programs Responsible Recruitment, a collaboration up and redevelop idle properties—we Our businesses function to provide energy, starting with our Board, a culture of between leading companies and expert are investing for the public good in the transportation, and healthcare with lower integrity, an unyielding commitment to organizations, drives positive change in the This report covers the environmental, social, and governance activities of GE, primarily communities where we operate. emissions and less carbon intensity over compliance, and an open reporting system. way that migrant workers are recruited. for 2020. Today’s report reflects how GE has evolved to the streamlined, forward- time. We have an established history We are also an active Participant in the looking company it is today. This report allows us an opportunity to deepen existing of both providing sustainable products BUSINESS AND BUSINESS AND UN Global Compact (including the Human conversations with our stakeholders about our important sustainability programs. PRIORITY ALIGNMENT to our customers and reducing our own PRIORITY ALIGNMENT Rights and Business Dilemmas Forum). emissions—commitments which we are Energy Transition Human Rights While the contents within this report have not been externally assured, the information accelerating for the future. In 2021, we have been proud to partner and data within has been quality reviewed for completeness and accuracy by Environmental Stewardship Culture of Integrity with government leaders, non­ management and GE’s dedicated internal resources. In addition to the significant governmental organizations (NGOs), and BUSINESS AND internal and data-collection resources brought to ensure accuracy, GE’s senior leadership more than 300 businesses to support LEARN MORE PRIORITY ALIGNMENT LEARN MORE oversaw the preparation, assembly, and drafting of the report. ambitious climate reduction goals. Energy Transition 20 Innovation—Energy Transition 47 Culture of Integrity We intend to continue growing our In addition to the UN SDGs, we have considered three key sustainability reporting 38 Our Process: How GE Operates to Future of Flight 77 Human Rights engagement to be a constructive voice frameworks as we developed this report: (1) the Task Force on Climate Related Financial and leader on the role of technology and Succeed in our Mission Environmental Stewardship Disclosures (TCFD) framework, (2) industry-specific standards from the Sustainability innovation in addressing global challenges. Accounting Standards Board (SASB), and (3) the Global Reporting Initiative (GRI) 64 Our Commitments—EHS, Standards (Core). TCFD, SASB, and GRI indices can be found here. Environmental Stewardship LEARN MORE BUSINESS AND As described below at page 39, the GE Board of Directors exercises oversight and 20 Innovation—Energy Transition PRIORITY ALIGNMENT provides direction on GE’s sustainability strategy. The GE Board is also issuing the 66 Our Commitments—Climate Change Energy Transition report on page 69 in response to the shareholder proposal included in GE’s 2021 proxy 69 GE’s Ambition to Be a Human Rights statement regarding the “net zero indicator” defined in that proposal. Net Zero Company Environmental Stewardship Many of the images in this report were captured before the COVID-19 pandemic and may not include face coverings and social distancing. LEARN MORE 66 Our Commitments—Climate Change 77 Our Commitments—Human Rights

8 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 9 Our performance and priorities TOPIC BASELINE 2018 2019 2020 UN SDG Safetyf (pages 61–64) As an active participant and signatory to the UN Global Compact since 2008, we understand that we play a role in helping achieve a g better future for all by creating a more sustainable world. To put this in action, we apply the UN Guiding Principles on Business and Human Injury & Illness Total Recordable Rate 0.55 0.60 0.51 Rights to help frame our program and practices. Our ESG performance in 2020 and priorities for 2021 and beyond align with the identified Days Away From Work Incident Rateh 0.24 0.28 0.26 UN Sustainable Development Guidelines (SDGs) to help address the identified societal challenges. Fatalities - Employees 2 3 3 Fatalities - Contractor Workers 6 2 4 TOPIC BASELINE 2018 2019 2020 UN SDG Financial Performance ($M) Total Revenues $97,012 $95,214 $79,619 Environmental Stewardshipf (pages 65–76) GE Industrial Organic Revenues* a $84,051 $73,180 Environmental Performance Adjusted GE Industrial Profit* a $8,313 $2,520 ISO 14001 sites 185 107 97 GE Industrial Free Cash Flow* $4,341 $2,322 $606 Global Penalties Paid (in $ thousands) 65 25 25 Total Research & Development Spend $4,065 $4,164 $3,820 Spills & Releases (Count)i 41 36 47 ** Diversity and Inclusion (pages 55–59) Air Exceedances (Count)i 1 1 9 GE U.S. Workforce, all employees Wastewater Exceedances (Count)i 25 17 11 Total Race & Ethnic Minority 24.1% Climate Change and Energyj 2019 Baseline Asian 8.7% GE Operational GHG Emissions (million metric tons of CO2 2.30 2.80 2.39 2.07 Black/African American 6.8% equivalent) (market based) Hispanic/Latinx 6.5% Scope 1 Emissions (million metric tons of CO2 equivalent) 1.29 1.00 0.92 American Indian/Alaskan Native 0.3% Scope 2 Emissions (million metric tons of CO2 equivalent) 1.51 1.39 1.16 Native Hawaiian/Pacific Islander 0.2% (market based) Multiracial 1.6% GE Operational Energy Use (million MMBtu) 24.9 30.1 25.7 23.2 Global Female Representation per Category Direct SF6 Emissions (thousand metric tons CO2 equivalent) 179 164 138 Female representation, all employees 21.9% Total Electricity (MWh) 3,690,000 3,420,000 3,030,000 Female representation, professional employees 26.2% Renewable Energy Used (MWh) 44,541 31,800 53,000 Waterk 2011 Baseline Female representation in leadership*** 26.0% Total Freshwater Use (Billions of Gallons) 6.52 6.54 4.93 5.12 b Human Rights: Supplier Responsibility Program (pages 77–79) Once-Through Cooling Water (Billions of Gallons) 2.27 1.64 1.85 Number of Global Auditsc 1,286 Lifting Our Communities (pages 81–85) Total Suppliers Approvedd 1,039 GE Company Contributions via GE Businesses and to the 90.7 55.4 44.9 New Suppliers 433 Foundation ($M) Existing Suppliers 553 Employee and Retiree Contributions matched by GE 38.8 24.6 16.8 Supplier From Acquisition 53 Foundation ($M) d Total Suppliers Rejected 71 Total GE “Family” Giving ($M) 129.5 80.0 61.7 New Suppliers 62 Total Contributions as a Percentage of GE Revenue ($M)l 0.07% 0.06% 0.08% Existing Suppliers 8 Supplier from Acquisition 1 Total Findings 7,348 Percentage of Findings per Category: Health & Safety 29% * Non-GAAP Financial Measure. ** Data representative of GE’s workforce as of December 31, 2020, extracted on February 10, 2021. Environment 31% *** Leadership encompasses the top 1.5 percent of all active employees. A NOTE ON THE IMPACT OF Emergency Preparedness 21% a 2018 recasted data not available. COVID-19 b Beginning with the 2020 metric year, our Supply Chain metrics reflect changes and improvements in GE’s Supplier Human Rights & Labor 16% Responsibility Governance (SRG) program. 2018 and 2019 metrics do not represent today’s Supplier Responsibility 2020 was an incredibly challenging Governance program and are not calculated. and unprecedented year for Dormitory Standards <1% c Total Global Audits is greater than total suppliers reviewed as some suppliers were audited twice (i.e., desktop audit everyone across the globe, Conflict Minerals 2% due to COVID-19 restrictions followed by on-site visits) or there were return visits to confirm corrective actions were completed. including GE and our operations. Security / Othere <1% d New metric reported in 2020 from Supplier Responsibility Governance program and audits. We believe that several of our 2020 Audits per Region: e “Other” includes findings not allocated to a category or relate to quality findings identified during Supplier Responsibility Governance audit. metrics likely reflect the impacts of China 41% f Due to the changing nature of GE’s enterprise business structure, figures are periodically updated to reflect changes in COVID-19 due to travel restrictions, India 28% scope. For instance, acquired businesses may not have aligned data for the same time periods. g Number of OSHA recordable injury and illness cases per risk population YTD based on 100 employees working 200,000 populations working from home, North and South America 13% hours annually. included in 2018. and variable utilization of some h Days Away From Work Incident Rate uses the OSHA calculation for days-away-from-work cases (transfer or restricted of our facilities. We continue to Europe, Middle East & Africa 9% cases are excluded), based on 100 employees working 200,000 hours annually. Baker Hughes included in 2018. Rest of Asia 9% i Spills & Releases, Air Exceedances, and Wastewater Exceedances data includes Baker Hughes in 2018. be committed to transparency. j For GHG and energy-related metrics, each year GE adjusts its 2019 baseline inventory to account for divestments and The information in this report is acquisitions. Interim years are not adjusted. overseen by subject matter experts k For water metrics, each year GE adjusts its 2011 baseline inventory to account for divestments and acquisitions. Interim years are not adjusted. and has been reviewed by GE’s l Total Contributions as a Percentage of GE Revenue was established as a metric in 2018 to align with Chief Executives for dedicated internal resources. Corporate Purpose Giving in Numbers annual survey.

10 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 11 Protecting our employees

At the onset of the COVID-19 pandemic, GE quickly instituted strong safety precautions for its global workforce. We adopted operational and governance rhythms across the Company and with our Board of Directors to coordinate and oversee actions related to the COVID-19 pandemic. We established an enterprise-wide, cross-functional internal COVID-19 Task Force to protect the health and safety of our employees globally while maintaining business continuity. We continuously engaged with our unions as a key part of our worker safety response efforts. And we pledged financial support to employees and their families through GE’s new Employee Relief Fund. These efforts are ongoing, and we continue to build on them as the impact of the pandemic evolves in various parts of the world.

Below are some of the specific ways we have supported the safety, health, and wellness of our employees in response to the COVID-19 pandemic:

• We implemented a four-level GE Site • We placed a strong focus on the impact Safety Roadmap aligned with global of COVID-19 on mental and emotional regulatory guidance to ensure the health health. We launched #NotAloneGE and wellness of individuals working at to reinforce for our employees that our facilities globally. it’s okay to seek help with emotional wellbeing. • We established a key theme, “Protect and Respect,” to drive all COVID-19 • We continue to engage in educational safety behaviors. This theme and its dialogue with our people through our practices will continue to influence our Chief Human Resources Officer and actions going forward. Chief Medical Officer, covering a variety of topics including vaccinations, face • We issued frequent communications coverings, and other COVID-19 related about worker safety and safety practices developments. Responding to at the corporate, business unit, and site levels and continue to enhance • Our Employee Relief Fund provided safety protocols as local regulations support to 3,900 GE employees and change. We continue to promote our their families around the world facing COVID-19 for our open ombuds reporting channel for unprecedented challenges due to worker concerns related to compliance the pandemic. with COVID-19 safety protocols. employees and The pNeuton Model A-E ventilator was authorized under the Emergency Use Authorization (EUA), which is a special authorization during emergencies, such as the COVID-19 pandemic, enabling the U.S. FDA to help make medical products available as quickly as possible to communities reach patients in need when there are no adequate, cleared, or approved alternatives.

The COVID-19 pandemic undoubtedly changed the world at an unimaginable human cost—significantly impacting how we live and work. But, together with our customers, we helped keep essential services working uninterrupted: GE AVIATION TEAM IN hospitals and medical equipment kept operating, electricity flowed, and critical CHELTENHAM, U.K. TRANSITIONS infrastructure remained online. In our mission-critical industries, GE’s people TO MAKING PATIENT MONITORS GE HEALTHCARE AND FORD PARTNER TO QUICKLY MANUFACTURE With demand for patient monitors have served on the front lines since the beginning of the pandemic, delivering VENTILATORS FOR COVID-19 PATIENTS hospital equipment in Wuhan, China, during the first days of the crisis, while outstripping GE Healthcare’s production maintaining the power equipment that keeps the lights on across the globe. capacity, a GE Aviation team transformed In March 2020, GE Healthcare and medical devices. Independent of its available floor space at their factory into Ford Motor Company began working partnership with Ford, GE Healthcare Throughout 2020, the GE team pursued a two-pronged approach to the manufacturing space for the GE Healthcare together to scale up the production doubled its capacity of ventilator of ventilators—a move aimed to arm production twice in 2020 to address uncertain landscape of COVID-19: first, protecting the health and safety of team. Using lean principles and only GE Healthcare employees in the materials they had on hand, the clinicians with vital medical equipment unprecedented demand. GE Healthcare our employees and communities; and second, supporting our communities Madison, , U.S.A., GE Healthcare team went from zero to to treat patients with COVID-19. We also worked with the U.S. Food and Drug through providing technology to fight the pandemic. The GE Board of support the increased more than 5,000 patient monitors in collaborated with Ford to quickly scale Administration to advise its existing Directors and management teams engaged with leadership from the outset production of ventilators, 15 weeks, delivering one of our hospital the Airon-licensed Model A-E ventilator anesthesia customers on how anesthesia to keep our workplaces around the world safe, to accelerate the manufacture customers’ most important tools to to provide an additional supply of critical devices can be used for ventilation. which can play a critical of critical ventilators, and to ensure GE’s operations were functioning well in a fight COVID-19. role in the treatment of digital and remote work environment. COVID-19 patients.

12 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 13 Supporting our communities

GE also supported the fight against COVID-19 in our communities and throughout our businesses. Across different GE sites, factories ramped up to manufacture the ventilators and patient monitors needed in clinical settings to treat patients suffering from COVID-19; technicians found themselves driving thousands of miles across the U.S. to lend their expertise; in Italy, a sales manager pitched in as a volunteer ambulance driver; and GE Aviation plants in England were rapidly adapted to produce patient monitors.

• GE Healthcare quadrupled ventilator • Since the onset of the pandemic, • And GE employees across the globe production and increased production the GE Foundation has contributed sprang into action to put their expertise capacity and output for other critical $4.9 million in COVID-19 relief, which to help fighting the pandemic. Some medical equipment to help doctors included delivering personal protective 100 extra workers and volunteers from diagnose and treat COVID-19, including equipment to U.S. healthcare workers across the U.S. made their way to a monitoring solutions, x-ray, anesthesia, in urgent need and reinforcing GE Healthcare factory in Wisconsin and point-of-care ultrasound products. healthcare systems in Southeast Asia to help increase its production of GE Healthcare also launched digital and Africa. As part of its support, ventilators, while an executive account the GE Foundation gave a $1 million solutions to help providers deliver care manager for GE Healthcare in Spain donation to the United Nations and to patients virtually. applied the philosophy of lean to World Health Organization’s Strategic organize ventilators and other medical Pandemic Response Plan, which seeks equipment for quicker deployment. to curtail the spread of COVID-19 by increasing lab capacity and critical A global clinical marketing specialist supplies, protecting vulnerable patients for the GE’s LOGIQ ultrasound and frontline health workers, setting systems volunteered as a second up intensive care units, coordinating shift custodian at GE Healthcare’s research and development of life-saving Madison, Wisconsin plant as it ramped products, and improving community production of mechanical ventilators. engagement. He helped the custodial team reimagine OUR INNOVATION their roles and establish a rigorous • GE researchers are working on a sensor disinfecting schedule. Two colleagues smaller than a fingertip that could find viruses and pathogens in the air. The at GE Renewable Energy’s wind turbine work could mean that, in the future, factory in Florida used their skills to smartphones and smartwatches 3D-print protective shields out of a equipped with such sensors could help thermoplastic polymer, which they GE is building users detect not only the SARS-CoV-2 passed out to colleagues and hospitals virus causing COVID-19 but also other in Florida and South Carolina in just a pathogens and irritants. few days. The shield extends the life of N95 masks, which are normally single- use. In addition, the pair joined with GE technology for a employees from around the globe to improve the design and to distribute Tyler Vermey has been called the “valve guru” because of his intricate knowledge of the ventilator thousands of shields to frontline parts that regulate oxygen and airflow in and out of workers. a patient’s lungs. He got his start at GE Healthcare sustainable future in 2016 after graduating from the University of Wisconsin-Madison. We rise to the challenge of building a world that works.

GE is proud of its more than 125 year history of leading innovation to deliver solutions that help build a better world and a more sustainable future. GE MOBILIZES TO HELP INDIA AND BRAZIL DURING COVID-19 From Thomas Alva Edison’s first incandescent lightbulb to the world’s most While the U.S. and other parts of the world searched around the world and found Way India’s “Hungry No More” initiative powerful offshore wind turbine built today, GE has pioneered technologies have started to turn a corner in the fight eight such units in , which were and other support to communities against COVID-19, GE is providing support shipped immediately to India. across India. spurring world-transforming changes and improving the lives of billions. to countries where the virus continues • In May 2021, the GE Foundation • In April 2021, the GE Foundation to spread. Our commitment to innovation is our North Star in approaching announced $600,000 in COVID-19 provided a $350,000 COVID-19 Community Response Grants, which Community Response Grant to two sustainability. We are builders who are driven to create things that make our • In the beginning of India’s early 2021 will fund the build out of 60 intensive Brazilian community organizations world healthier, cleaner, and more connected. Our reach into 170 countries outbreak, GE India’s Vice President of treatment units at a hospital in dedicated to improving quality of life Sourcing and his team identified an uniquely positions us to respond to the global scope of sustainability Bengaluru and 100 oxygen concentrators in the favelas. The grant supports the urgent need for oxygen concentrators, challenges, enabling us to tailor solutions to local infrastructure and socio - for hospitals in other regions in India. This Emergency Hunger Relief initiative, a lifesaving stop gap arrangement until economic conditions. commitment builds on a prior $275,000 which is providing food assistance people can get proper hospital care. COVID-19 Community Response Grant to families in Brazil impacted by In less than 24 hours, the GE team And we are a company with greater focus than ever before —embracing our made in late 2020 to support the United the pandemic. future in energy, health, and flight—to build the world of tomorrow.

14 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 15 Our focus is on innovating Energy transition Precision health Future of flight Climate change is an urgent global priority. At the same time, energy Doctors, nurses, and clinicians are often under-resourced and The future of flight will be defined by how the aviation industry solutions to three of demand is increasing and roughly one billion people are without over-burdened and healthcare has never been under more innovates to lower emissions and improves fuel efficiency, a the world’s most access to reliable power. As a company helping to generate one- pressure, from rising costs to aging populations. COVID-19 has trend accelerated by COVID-19’s impact on the airline industry. third of the world’s electricity, GE plays a central role in meeting brought this front and center. Solving the industry’s productivity pressing challenges this demand while lowering carbon intensity of energy and making challenges by improving access, enabling more precise patient Advances in engine architectures, aerodynamics, and materials energy more reliable. In 2020, we set a new goal to achieve carbon diagnosis and treatment, shortening hospital stays and wait developed by GE and through CFM neutrality within our own operations by 2030 after surpassing times, and lowering overall costs is more pressing now than ever. International1 have resulted in today’s aircraft engines consuming our 2020 emissions reductions targets ahead of schedule, and we 40 percent less fuel—and emitting 40 percent less CO2—than announced our intention to exit the new-build coal power market. Creating a more sustainable future for healthcare means engines manufactured in the 1970s and 1980s. But, we cannot be We also are announcing our ambition to be carbon neutral by 2050, getting earlier, better, and faster diagnosis and treatment satisfied with the pace of progress from the past. including our sold products, as described on page 69. to more people in need using fewer resources. Delivering on the future of healthcare is about enabling precision We are currently developing the next suite of engine GE’s innovative technology and expertise help our customers health—integrated, efficient, and highly personalized care. technologies—including open fan architectures, hybrid-electric meet their decarbonization goals. From the HaliadeTM-X, to Making this a reality requires merging clinical medicine and and electric propulsion concepts, and advanced thermal our approximately 50,000 onshore and offshore wind turbines data science by applying advanced analytics and artificial management concepts—that offer the potential to achieve at installed, to our HA gas turbine fleet, to digital controls and intelligence across every possible point of the patient journey. least a 20 percent additional improvement in fuel efficiency hardware solutions that help utilities modernize and bring more Healthcare’s EdisonTM platform is the foundation of our digital compared to today’s state of the art single-aisle aircraft engines. renewables onto the grid, to our hydro and storage offering, capabilities and helps providers use data in new and significant GE Aviation is also supporting industry initiatives to approve to supporting the existing nuclear fleet and developing new ways, such as applying deep learning to make MRI scans both and adopt 100 percent Sustainable Aviation Fuel (SAF) and advanced nuclear technologies—we can enable material emissions clearer and faster. Today and tomorrow, Healthcare is focused investigating hydrogen as the zero-carbon fuel of the future. reductions today while accelerating technological innovation for on building an intelligence-based healthcare system and a higher renewable penetration and lower-carbon power generation. healthier and more sustainable world.

GE Power GE Renewable Energy GE Healthcare GE Aviation

SHARED MISSION Our GE Power and GE Renewable Energy businesses have a shared mission of making power sources more MISSION Creating a healthier world by enabling broad MISSION A driving force for flight, connecting the world, sustainable, reliable, and affordable anywhere in the world. and diverse access to precision health that is integrated, and making air transport increasingly sustainable with efficient, and highly personalized smarter, more efficient technologies UNITS Gas Power, Power Conversion, Steam Power, GE Hitachi UNITS Onshore Wind, Offshore Wind, Grid Solutions Nuclear Energy Equipment and Services, Hydro Solutions, Hybrids Solutions UNITS Healthcare Systems including Imaging, Ultrasound, UNITS Commercial, Military, Systems, and Other Life Care Solutions (anesthesia, respiratory, and INSTALLED BASE 7,000+ gas turbines, representing 800+ INSTALLED BASE ~50,000 wind turbines & 7,500+ hydro monitoring), and Digital; Pharmaceutical Diagnostics INSTALLED BASE ~37,700 commercial aircraft engines and GW of gas power; 215 nuclear steam turbines worldwide, units equipped with GE technology, representing 400+ GW of ~26,500 military aircraft engines representing 200GW carbon-free power generation, over 1,200 renewable energy INSTALLED BASE 4M+ healthcare installations hybrid and electric ship power systems EMPLOYEES ~40,000 EMPLOYEES ~40,000 EMPLOYEES ~47,000 EMPLOYEES ~34,000 2020 REVENUE $22,042MM 2020 REVENUE $15,666MM 2020 REVENUE $18,009MM 2020 REVENUE $17,589MM 2020 R&D** $1,797MM 2020 R&D** $485MM 2020 R&D** $872MM 2020 R&D* $330MM PRODUCT SPOTLIGHTS The world’s largest and the most PRODUCT SPOTLIGHT The world’s largest offshore wind farm in PRODUCT SPOTLIGHTS Edison™ intelligence applications powerful , the GE9X, is also the most PRODUCT SPOTLIGHTS World-record setting HA turbines are the the North Sea will be powered by GE’s HaliadeTM-X turbine, the are designed to enable better patient care and increases efficient engine we have ever built on a per-pounds­ most efficient gas turbines and key force multiplier to accelerate world’s most powerful offshore wind turbine built today; GE’s access to care, and with Edison Marketplace, hospitals can thrust basis. The culmination of a complete renewal of decarbonization; leading Arabelle™ steam turbines in 53 GW of largest onshore wind turbine, Cypress, offers revolutionary test-drive AI-powered applications; Vscan Air™, handheld our commercial engine product line, GE9X is designed existing nuclear fleet generating 2 percent more power output with two-piece wind blades, enabling increased output from hard- ultrasound that improves healthcare access, joins the to deliver up to 10 percent greater fuel efficiency than 99.96 percent reliability; developing advanced nuclear technology to-reach sites; GE’s state-of-the-art high voltage direct current Vscan Family technologies with 30,000 units in more than its predecessor, with emissions of nitrogen oxides (NOx) like BWRX-300 and Natrium™** will provide carbon-free electricity (HVDC) transmission system will supply one of the world’s 100 countries. 55 percent below current regulatory requirements. during operation, dependable base load, and flexible capacity. largest offshore wind farm projects off the coast of England.

* 2020 GE and Partner Funded R&D. ** Jointly developed with TerraPower. 1 CFM International is a 50-50 joint company between GE and Safran Aircraft Engines and produces LEAP and CFM56 engines.

16 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 17 INNOVATION TIMELINE Tackling the world’s challenges for more than 125 years

Innovating technologies and redefining what’s possible 1879 1896 1910

FIRST X-RAY FIRST ELECTRIC COMMERCIALLY A rich tradition of GE RANGE PRACTICAL GE improves life in the INCANDESCENT breakthroughs in medical LAMP imaging begins with kitchen with the first Edison invents the first the demonstration of electric range. commercially practical stereoscopic Roentgen incandescent lamp. pictures.

1992 1983 1969 1962 1957 1942 MARS OBSERVER MRI TECHNOLOGIES WORLD’S FIRST LED FIRST U.S. LICENSED FIRST U.S. JET Enabling a GE builds the Mars GE scientists develop FOR FIRST MOON Building on Hall’s solid NUCLEAR REACTOR ENGINE, THE I-A LANDING Observer for NA SA, the Signa Magnetic state laser, Nick Holonyak GE reactor becomes first GE builds the first U.S. jet better quality GE supplies a variety of which will study Martian Resonance Imaging Jr. demonstrates the privately owned and engine, the I-A, which is technologies for the first of life geology and climate System, which produces world’s first light emitting operated nuclear power used to power America’s landing on the moon, while mapping the images of “soft” tissues diode (LED) at GE plant to deliver electricity first successful jet aircraft including engineering planet’s surface. difficult to image by Research Niskayuna. LEDs to the grid in Vallecitos, for military use, the Bell support, test facilities, X-ray methods. enable solid state lighting, California. XP-59 Airacomet. 1927 and the silicone for Neil which uses 85 percent Armstrong’s boots. FIRST HOME less electricity than TELEVISION conventional lighting. RECEPTION The first home television reception takes place in Schenectady, NY with a signal from GE’s radio Building a sustainable tomorrow broadcast station.

1995 2002 2009 2014 2015 2016 2018 2019 2020

GE90 AIRCRAFT ENTERS WIND VSCAN DIGITAL GRID HA TURBINE CLINICAL COMMAND CFM LEAP ENGINE LEADING NUCLEAR OFFSHORE GE9X AIRCRAFT ENGINE POWER BUSINESS Vscan, a handheld, GE launches Advanced GE introduces HA, the CENTER The CFM LEAP* engine REDESIGN WIND TURBINE ENGINE GE introduces the GE continues its focus pocket-sized ultrasound Distribution Management world’s largest and most GE launches the first application for single - GE Hitachi Nuclear The first Haliade™-X Certified by the U.S. GE90, the first jet on sustainable energy, technology, helps doctors Solutions (ADMS), efficient heavy duty AI-powered real-time aisle aircraft entered Energy is selected by wind turbine prototype Federal Aviation providing electric service in 2016 with engine to include entering the deliver expanded care to gas turbine. The turbine optimization system the U.S. Department of is installed in Port of Administration, the GE9X components made of business. utilities with reliable at The Johns Hopkins the first Ceramic Matrix Energy to lead a team Rotterdam. Haliade™-X sets a new standard more people, including in and resilient distribution offers industry-leading Composites and 3-D lightweight carbon fiber Hospital. In 2020, the simplifying nuclear is the world’s most for engine performance rural regions. grid while enabling more operational flexibility and printed parts in the hot powerful offshore wind and efficiency thanks composites. The GE90 renewable energy. builds upon the legacy system’s efficiency section of a commercial reactor design, reducing substantially of jet engine technology benefit at Tampa General aircraft engine. The plant construction costs, turbine built today. to GE’s most advanced 3 reduces engine weight g INSULATING & pioneered at GE Hospital was equivalent engine’s unique design and lowering operations technologies. and enables higher SWITCHING GAS to taking 4,000 cars off and materials make and maintenance costs An environmentally Research during the early standards for fuel burn the road. it 15 percent more for the BWRX-300, a preferable alternative to 20th century. fuel efficient than its and emissions. sulfur hexafluoride (SF ) 300 MWe small modular 6 predecessor. It is also used in high voltage grid reactor. quieter and produces equipment, g3 provides a fewer emissions. 99 percent reduction in global warming potential. * The LEAP engine is a product of CFM International, a 50-50 joint company between GE and Safran Aircraft Engines. LEAP is a registered trademark of CFM.

18 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 19 LEADING THE ENERGY TRANSITION Sustainability, reliability, and affordability As a company that leads the full life cycle • We support the existing global nuclear GE’s products and services are crucial to of power sector technology, we see the fleet with innovative digital solutions and helping the world decarbonize. As utilities, pathway toward deeper decarbonization of technology upgrades to increase carbon- power producers, grid operators, and the energy sector. free output, while reducing costs. policymakers around the world set their own decarbonization goals for the power • We modernize the grid to increase Power and Renewable Energy • We begin with growing renewable sector, GE’s diverse offerings will help resiliency from the growing threats energy as rapidly as feasible, by them achieve their targets. of more severe weather and cyber As the leaders of GE’s diverse energy businesses, we are proud to deliver continuing to bring down the cost of risks, and to integrate more variable innovative technology and climate change solutions across the energy onshore and offshore wind energy, generation from renewable and During the last decade, the carbon ecosystem. With one-third of the world’s electricity generated using GE and leveraging our offerings in battery increased electricity demand. intensity of GE’s installed power storage and hydropower. equipment, we take this responsibility seriously and with urgency. We are generation base fell by almost 20% • We invest now to innovate breakthrough • We look to the most efficient gas turbine committed to a decade of action, continuing the substantial impact we are technologies such as advanced nuclear to technology—with strong methane (grams CO₂ per kWh) making in reducing emissions today, while accelerating the path to an even further reduce emissions, green hydrogen controls on upstream development— 571 production leveraging our wind and 503 lower-carbon world in the future. JÉRÔME PÉCRESSE as providing a solid foundation that 528 ­12% controls expertise, hydrogen utilization in Senior Vice President, GE and becomes a force multiplier for building a 426 Addressing the energy transition means solving one of the world’s most serious challenges: our gas turbines, and carbon capture and ­19% CEO, GE Renewable Energy renewable energy infrastructure. ensuring we can deliver sustainable, reliable, and affordable energy to all people globally sequestration to decarbonize gas turbines. while quickly reducing the impacts of our sector on the planet. At the end of the day, energy is about improving quality of life—making sure people have access to healthcare, children can get good educations, and economic opportunities are available for everyone. GE Renewable Energy and GE Power offer technology that complement each other to help ensure we succeed in these goals. There is no one solution to this global challenge. To succeed, we are working across all elements of the energy ecosystem—renewables (wind and hydropower), gas, nuclear, and 2010 2019 grid—to help solve these issues. GE’s global power generation installed base Together, we are reducing greenhouse gas emissions while bringing reliable power to more (all fuels) people globally. We’re proud of our leadership position in the renewable energy sector, Rest of global power generation installed base including offshore and onshore wind. And our gas turbines, the most efficient in the world, (non­GE) provide the critical foundation for an energy ecosystem to succeed in growing renewable SCOTT STRAZIK This calculation is based on the capacity factor of energy while driving further decarbonization. CEO, GE Power the installed base and the reduction is largely a result of the transition to more efficient gas power Together, we are enabling stronger energy resilience. Some 90 percent of power and renewable energy installations. transmission utilities worldwide have been equipped with our technology. And, more than LM Wind Power, a GE Renewable Energy business, Grand Forks, North Dakota, U.S.A. 40 percent of Transmission and 30 percent of Distribution utilities globally are served by our Digital Grid Software business. We’re focused on modernizing the electricity grid with physical and digital solutions to ensure everyone has access to reliable energy while integrating much more renewable content and protecting against growing risks from extreme weather events and cyber threats. We are combining wind and solar along with GE sees the path toward Rapidly reduce emissions Increase grid resilience storage (batteries or pumped hydro) to provide baseload renewable solutions. rapidly reducing emissions Drive energy sector emissions Decarbonizing energy and increasing grid Together, we are innovating breakthrough technologies to drive deeper decarbonization down as quickly as possible resilience are mutually achievable through of the energy sector in the future, including advanced nuclear, hydrogen, carbon capture, while strengthening the physical and digital solutions superconductor generators with no rare earth elements, grid switchgears which reduce grid. These are mutually by 99 percent greenhouse gas emissions, and direct air capture. And, our progress in Accelerate renewables to the power sector will enable further emissions reductions of other sectors through the achievable goals. the fullest, fastest extent electrification of transportation, heat, and industry. Enable more Importantly, we believe all people globally should have access to energy and technology. renewable We’re proud of our efforts to power some of the most rural, hard to reach places in the deployment world to ensure access to healthcare, education, and a better quality of life, while building Utilize gas with methane controls infrastructure for a better environment and more sustainable future. as a force multiplier for renewables For more than 125 years, GE has innovated technology to solve the world’s biggest challenges. We are meeting this challenge together and driving towards a cleaner energy future. Increase resilience from growing threats Innovate hydrogen and carbon capture to decarbonize gas Our solutions Provide jobs, economic GE is uniquely positioned to innovate the technology to decarbonize the energy sector and promote reliable and accessible electricity. We strongly support the Agreement commitments and other ambitious targets to reduce energy sector emissions. In 2020, we took opportunities in strong actions implementing these commitments, including announcing a pledge to be carbon neutral in our own operations by 2030 Develop small modular nuclear near term (Scope 1 and Scope 2 emissions), our planned exit from the new-build coal business, and a holistic strategy to utilize renewable energy and reactors and other breakthrough efficient natural gas technology to decarbonize energy sector emissions. We also are announcing our ambition for GE to be a carbon neutral carbon-free technologies company by 2050 including emissions from our sold products. See pages 66-69 for more information on our internal climate change goals, and the steps we are taking to meet them.

20 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 21 Our global impact on the Our solutions in action energy transition GE’s energy businesses work together toward meeting the world’s energy demand with less carbon intensity over time. GE believes that access to reliable, BRAZIL • GE Renewable Energy harnesses the communities. With an innovative spirit • GE Power’s gas, steam, nuclear, and affordable, and sustainable energy is Brazil’s Federal Government has France is home to the headquarters of GE earth’s most abundant resources—the and an entrepreneurial mindset, we power conversion units all work essential for all people globally. As the committed to reducing its greenhouse gas Renewable Energy. At our Saint-Nazaire strength of the wind, the heat of the engineer energy products, grid solutions, to create products that provide demand for energy grows, GE is committed emissions 43 percent by 2030 compared manufacturing plant, we assemble the sun, and the force of water; delivering and digital services that create access to sustainable, reliable, and to pursuing technological innovations to to 2005 levels. GE recently announced offshore wind nacelles that will power electrons to power the world’s biggest industry-leading value for our customers affordable power. support decarbonization and increased an agreement to provide our Cypress the very first offshore wind farm in economies and the most remote around the world. reliability and accessibility. Over time, platform, our largest onshore turbines, France. In Cherbourg, LM Wind Power the carbon emissions per unit of power for the Ventos da Bahia wind farm, and recently announced plans to hire and provided from GE’s power generation GE is also providing Cypress turbines for train 300 more employees to support portfolio has decreased. We are also an expansion of the Serra da Babilonia increased manufacturing of blades for actively working with countries to help wind power complex in Bahia. The Cypress GE’s HaliadeTM-X offshore wind turbine. them achieve their climate goals, which units will be produced at GE’s facility in France is also home to GE’s Arabelle, the we can do through a combination of Camaçari and the blades will be produced most powerful nuclear steam turbine in renewable and gas-based projects. by LM Wind Power, a GE Renewable operation, which is manufactured at our Through this experience, we know there Energy business unit located in the Port of factory in Belfort. is no one-size-fits-all solution for the Suape (PE). world. Here are some of the ways we are driving decarbonization around the globe through solutions tailored for diverse environments. HALIADETM-X OFFSHORE MALAYSIA BECOMES FIRST FIRST PURPOSE BUILT HYDROGEN­ WIND TURBINES COUNTRY TO OPERATE BURNING POWER-PLANT IN THE U.S. 2020 was a banner year for our GE 9HA.02 TURBINE By fall 2021 Hannibal, Ohio will have a HaliadeTM-X wind turbine, the most Malaysia, which is targeting a 45 percent massive new gas turbine built by GE and powerful offshore wind turbine built. reduction in CO2 emissions by 2030, running on a blend of natural gas and INDONESIA KENYA In September 2020, we signed the first became the first country to begin hydrogen. The turbine will power a 485-MW TM GE products generate up to 26 percent of GE Renewable Energy and GE Energy contract for the Haliade -X, agreeing to using a pair of GE’s 9HA.02 turbines to power plant with enough capacity to light Indonesia’s power with an installed base Financial Services collaborated with supply 190 turbines to the Dogger B ank generate electricity. The growing country up the equivalent of 400,000 U.S. homes of 130+ gas turbines. Indonesia’s 780 MW Kipeto Energy Plc to provide turbines and wind project off the coast of England in of 33 million consists of several large, hilly and is on track to be the first in the U.S. to Tambak Lorok combined cycle power plant advisory support for the flagship Kipeto the North Sea. Scheduled for completion islands and a peninsula scarce of open land use a large-scale gas turbine fired by a blend is powered by GE’s 9HA.02 gas turbines, Energy Plc 100 MW wind power project in in 2026, the project is expected to be the suitable for building large wind or solar of hydrogen and gas, another milestone in which have the capacity to burn up to Kajiado, Kenya. The project, which started world’s largest offshore wind farm. In farms. Southern Power Generation (SPG), the power industry’s journey to shrink its TM 50 percent hydrogen and are engineered generating power this year, will produce November 2020, the Haliade -X received a large Malaysian utility, turned to GE Gas carbon footprint. More than 75 GE F- and to be extremely efficient and flexible to enough clean electricity to power the its type certification, signifying that it will Power and its advanced turbines for lower- E-class and Aeroderivative gas turbines help lower emissions. GE is also supporting equivalent of approximately 40,000 homes, operate safely, reliably, and according carbon electricity. The turbines come from have already amassed over 6 million government efforts to accelerate as part of Kenya’s Vision 2030. to design specifications and giving GE’s a new generation of GE that had operating hours running on hydrogen or renewable energy development. customers the ability to obtain financing already set a world power plant efficiency hydrogen-like fuels, mostly waste products when purchasing the turbine. We designed record. They are also equipped with a from steel mills and smelters. the HaliadeTM-X to generate 12 MW but combustion system that allows them found through testing a prototype in the to burn up to 50 percent by volume of Netherlands that it could outperform its hydrogen when blended with natural gas, ONSHORE WIND IN VIETNAM allowing SPG to have the option to utilize original goals and reach 13 MW. Finally, in In March 2021, GE Renewable Energy was hydrogen or other lower or no-carbon December 2020, we announced that the awarded a contract by the Vietnam Join- TM fuels at some point in the future. The new Haliade -X would be used in the 800-MW Stock Construction Electricity Corporation 1,440-MW plant using the turbines will Vineyard Wind 1 project, which is set to to supply a total of eight of GE’s 3.8-137 Wind farm, British Colombia, Canada be in Pasir Gudang, and will produce the MEXICO UNITED ARAB EMIRATES become the first utility-scale offshore wind wind turbines to support construction of equivalent power needed by 3 million project in the U.S. when it starts supplying the Thuan Nhien Phong wind farm in Binh Within Mexico, we have over 35,000 MW GE supports the goals of the UAE Energy Malaysian homes. clean energy to Massachusetts homes and Thuan province in the south-central coastal of installed capacity across our businesses, Strategy 2050. The UAE’s first two GE HA businesses in 2023. Five of our HaliadeTM which include nuclear, conventional gas turbines were delivered to Hamriyah region of Vietnam. The second such GE wind 150-6MW turbines are already producing farm in Vietnam, the 30-MW wind farm will power, and wind energy. Our technology Independent Power Plant in March 2021. electricity off the coast of Block Island, represents about one-third of Mexico’s The 1.8 GW project, which was supported power the equivalent of 45,000 households. Rhode Island, at what is the first offshore GE is a long-term partner in supporting electricity generation capacity. Mexico by GE EFS is expected to be the most farm in the United States. HaliadeTM-X has an incredible potential for renewable efficient power plant in the Middle Vietnam’s energy transition by bringing machines have also been selected for a its innovative technology to support the energy. The country is blessed with solar, East’s utilities sector when completed, large wind farm off the coast of New Jersey wind, and hydro resources. In the wind helping to reduce the carbon footprint of country in its efforts to power households and Maryland that is being planned by the with sustainable energy. GE Vietnam has sector, the company plays an ever-growing power generation. GE also supplied solar Danish renewable energy company Ørsted. role and in the next few months, we will inverters to the Mohammed bin Rashid more than 1,600 employees in Vietnam and have five projects in operation in the Solar Park, the largest single-site solar is the only wind OEM with a manufacturing country totaling 450 MW. energy project in the world. footprint in the country.

22 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 23 GE DIGITAL: MODERNIZING THE We are partnering with our customers We’re responding to the energy reduce the probability of catastrophic events be deployed or widely adopted. Examples GRID WITH DIGITAL to change the global trajectory of transition with continued innovation and such as wildfires or major regional outages. include: grid-scale batteries or other We are accelerating our efforts to climate change by enabling reductions incorporating Industrial AI and machine With Visual Intelligence, our customers can storage solutions, advanced nuclear power, modernize the grid through the work of in emissions and accelerating the use of learning (ML) to deliver predictive and optimize these systems and processes and hydrogen-based power generation, carbon GE Digital, a leading industrial software digital technologies. prescriptive insights. Our award-winning provide a holistic picture of the grid to help capture and sequestration, direct air company. GE Digital Grid Software serves Grid Analytics portfolio is designed to reduce the cost and complexity associated capture, and superconducting magnets to more than 40 percent of Transmission and GE Digital’s Grid software solutions forecast system inertia, predict the impact with traditional inspection approaches. replace rare earth materials used in wind 30 percent of Distribution utilities globally. leverage data to move electricity more of weather events, and reduce operations turbines. GE’s history of innovation has As such, GE Digital is enabling the energy efficiently and reliably. Our solutions and maintenance outages. We are also prepared us to support the global energy transition through digital improvements to provide stable, renewable power to Network Digital Twins can help operators create using Digital Twins to model entire Innovating breakthrough transition in ways that are as equitable as the grid. customers while reducing carbon and virtual models to better operate, analyze, and networks (digital network twin) and help they are efficient. From superconducting optimize how the grid responds to the impact of technologies costs through visibility to real-time data power utilities reduce costs. magnets in wind turbines to grid increasingly extreme weather, aging infrastructure, The achievement of deep decarbonization The electric grid is experiencing significant on energy production and consumption and the growing use of renewables on the grid. digitalization, we are already innovating goals over the coming decades is likely to changes due to increasing renewables in the grid. Our broad and deep set of For example, Storm Readiness utilizes the technologies of tomorrow. penetration and demands for resilience software solutions enables grid operators historical weather, outage, cost, and facility depend in part on technologies which are in light of weather events and other to see further into the system and allows damage data, combined with geospatial (GIS) still be being developed and have yet to disruptions. For the world’s largest utilities them the flexibility to better manage the data and high-resolution weather forecasts and energy producers, the pressures of intermittency of renewables—enabling to deliver effective storm planning that the energy transition are accelerating wind and solar to be deployed rapidly. reduces crew costs while improving safety their need to transform their operations, and customer satisfaction. improve network efficiency, and reduce costs, while never letting the lights go out. Today, utilities spend millions of dollars per year on vegetation management and asset inspection programs to reduce outages, increase compliance, improve safety, and

Our SmartSignal and Asset Performance Management (APM) solutions create Digital Twins based on operational / fleet data of components (pumps or compressors), critical assets (turbines), or systems of assets (an entire power station).

GE’S GRID SOLUTIONS Ashley Meux and Robert Wu, GE Digital, , U.S.A. GE’s Grid Solutions is focused on helping its customers accelerate the energy transition by providing them with the hardware, digital solutions, and services needed to deliver affordable, sustainable, and reliable electricity.

HVDC’S ROLE IN CONNECTING Static Var Compensator (SVC) solutions the New South Wales grid not only supply MAKING INDIA’S GRID MORE RENEWABLE ENERGY TO THE GRID are highly reliable, easy to integrate into electricity to the homes and businesses RESILIENT A specially formed consortium of GE both existing and new infrastructures, and of Sydney—the country’s largest city—but Besides having one of the largest electricity Renewable Energy’s Grid Solutions and reduce the costs of building new network they also manage the power flowing into grids, India also has the most residents Sembcorp Marine recently announced the extensions. GE manages the broadest the grid from the state’s wind turbines, in the world without reliable access to full contract award to supply a state-of­ SVC portfolio in the industry. The SVC solar panels, and hydroelectric dams. electricity—some 240 million people, the-art high voltage direct current (HVDC) solution at Santa Barbara D’Oeste, Brazil, according to the World Bank. Crippling transmission system for Sofia, one of the is one of the largest ever delivered by TECHNOLOGY COULD WIDELY power outages have plagued India for world’s largest offshore wind farm projects. GE. Recently, Saudi Electricity Company REPLACE THE MINERAL OIL OF FOSSIL ORIGIN USED IN POWER MANAGING RENEWABLE’S ADVANCED DISTRIBUTION years, including one in 2012 that originated GE’s HVDC offshore converter station will put in service GE’s Main Reactor Design TRANSFORMERS VARIABILITY AND INTERMITTENCY MANAGEMENT SOLUTIONS (ADMS) in northern India and spread across be the most powerful ever built and will be patented solution to provide fast voltage IN THE NETHERLANDS AT WORK IN ALABAMA 2,000 miles—an area the size of the United installed 220 kilometers from shore, which support and stabilize power across its To support the environmental sustainability of major utility Engie As more renewables come online Alabama Power Company has integrated Kingdom and Denmark put together. GE will also make it the most remote. Once regional network. Brazil’s Campo Largo complex in Brazil, around the world, electric utilities need GE Digital model-based Fault Location, assembled an international team to design operational, Sofia, located off the coast FROM ANALOG TO DIGITAL GE delivered two 200.000 kVA and 230 kV to ensure safe and efficient delivery of Isolation & Service Restoration (FLISR) and software that could analyze the country’s of the North , will be able Fault Isolation and Service Restoration enormous electricity demands in real to generate enough wind energy to meet TO DRAMATICALLY SHRINK power transformers that use vegetable oil electricity. Stedin, a leading distribution A SUBSTATION’S PHYSICAL (FISR) applications into their system and time. The result was e-terraphasorpoint, the electricity needs of almost 1.2 million as an insulating medium and refrigerant in systems operator in the Netherlands, is COMMUNICATION NETWORK control center to improve service to their place of mineral oil. As one of the largest using GE Digital’s Advanced Distribution an AI-powered system that Power Grid average U.K. homes. more than 1.4 million customers. FLISR Substations are the grid’s unsung heroes equipment of its kind in South America, Management Solutions (ADMS) software Corporation of India installed at 34 of its successfully solved issues in over 700 GE’S SVC TECHNOLOGY SOLVES that toil in obscurity to keep our homes this GE transformer technology provides to forecast and better manage the control centers to create the world’s largest instances, avoiding more than 7.5 million wide-area monitoring system (WAMS). The COMPLEX GRID CHALLENGES FOR lit and phones charged. Avon, a rural for more sustainable operation through its variability and intermittency of renewable customer minutes of interruption. The self- CUSTOMERS AROUND THE GLOBE combined suite of hardware and software area around 80 kilometers south of the use of biodegradable vegetable oil. energy generation. healing FISR application returned power is designed to detect dangerous power Today, transmission systems are expected Australian city of Sydney, is the country’s to 50 percent of customers in under two to carry bulk power in ways they were first-ever digitized substation, which minutes, saving approximately $14.5 million fluctuations and should help put an end to never originally designed to accommodate. came online in 2018. The substations on in projected interruptions costs. crippling outages. The installation could set a template for other nations to follow.

24 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 25 DECARBONIZING GAS TURBINES power, will play a major role in the supply by the end of the decade, and we are ADVANCING PRECISION HEALTH THROUGH HYDROGEN AND of green hydrogen which could ultimately already working with our customers to fulfill CARBON CAPTURE AND rival renewable energy demand for power that vision. GE will supply the first purpose- Integrated, efficient, and highly personalized care SEQUESTRATION applications. Our Renewable Energy built hydrogen-burning power plant at GE is investing today in innovation to business has the hybrid optimization Ohio’s Long Ridge Energy Terminal with our decarbonize gas turbines in the future. capabilities and wind power domain 7HA.02 turbine. The plant is expected to run Decarbonizing a gas turbine requires expertise needed to tailor power output on 100 percent hydrogen by 2030. Healthcare the supply of a low carbon fuel (e.g., and ensure efficient utilization of the When COVID-19 hit, healthcare companies needed to act fast to supply clinicians hydrogen) and/or the capturing of carbon In addition, GE is in close collaboration electrolyzer assets, playing a key role in on the front lines with critical equipment to diagnose and treat patients. from the exhaust for transport offsite. this significant emerging market. with multiple strategic partners on the development and execution of a gas GE is investing in both decarbonization Our first priority was keeping our employees safe and healthy—from our field engineers Our HA turbines can already work with up turbine carbon capture and sequestration pathways to ensure we have multiple installing and servicing urgently-needed equipment to our manufacturing workers as to 50 percent hydrogen/natural gas mix. We system. GE is currently working on multiple solutions for our customers and the world we increased production. We dramatically ramped up and localized manufacturing, from have more than 70 gas turbines worldwide studies to optimize the integration of these to fulfill carbon reduction commitments. teaming up with Ford to produce 50,000 emergency use ventilators to quadrupling our own using hydrogen and associated fuels for existing technologies to ensure the lowest ventilator production. We also launched an unprecedented global logistics push to ensure There is significant and growing interest power generation; they have run about cost, greatest reliability and flexibility, and we could get medical devices to where they were needed most. KIERAN P. MURPHY in hydrogen as a substitute for fossil 6 million operating hours in aggregate. smallest footprint to deliver this critical President & CEO, GE Healthcare fuels, driven by decarbonization goals. Work is underway to extend the capability technology to the market. We invested in immediate value-add innovations, like our CT-in-a-Box, to help clinicians in Renewable energy, such as low-cost wind to 100 percent hydrogen in these machines numerous countries assess disease progression and complications in COVID-19 patients. We also saw a major switch to digitization in healthcare systems—some hospitals told us they made more progress in a few months than they’d expected to in the next several years—highlighting the need to build an intelligence-based health system for the future.

The World Health Organization (WHO) estimates that 20 to 40 percent of health systems’ resources are wasted, which undermines service delivery. Global health providers understand that by reducing inefficiencies, welfare gains can be achieved. For public health systems, performance management and efficiency are important priorities, crucial to accelerate progress on health outcomes.

Innovations like our Mural virtual care solution and our Edison platform, the foundation of our AI and analytics capabilities, are helping healthcare providers maximize resources and improve patient care while minimizing burnout. Tampa General Hospital in Florida SUPERCONDUCTING GENERATORS BWRX-300 CAN HELP COUNTRIES TECHNOLOGY THAT IMPROVES GRID deployed our Command Center technology to reduce the length of a patient’s stay by an AIM TO UNLOCK MORE OFFSHORE MEET THEIR CLIMATE GOALS RESILIENCE WITHOUT CO2 EMISSIONS entire day, adding 30 beds of additional capacity and eliminating $40 million in cost—all WIND POWER AT LOWER COST critical benefits in fighting COVID-19 and in building a more sustainable health care system. GE is investing in advanced nuclear to GE Power Conversion’s Rotating Stabiliser Backed by funding from the U.S. Department provide carbon-free power generation and technology is used to manage grid stability Sustainability is core to our mission of delivering precision health, as we work to ensure that of Energy (DOE), GE researchers are support countries’ emission reduction but without the CO2 emissions, enabling patients around the globe can access quality treatment faster. It will require the integration incorporating superconducting magnets targets. As the tenth generation of the more renewable generation to operate. of data sets that have been very fragmented up to now and a move to portable and virtual into offshore wind turbine generators that Boiling Water Reactor (BWR), the BWRX­ care, like our virtual ICU or our new Vscan Air pocket-sized ultrasound. And it’s why our teams convert strong sea winds into electric 300 is a 300 MWe water-cooled, natural power, lowering costs, simplifying the circulation small modular reactor (SMR) around the globe and in some of the world’s toughest markets work tirelessly to support turbine-manufacturing supply chain, that can replace coal-fired generation, and healthcare providers and create a healthier world with more precise and efficient care. and supporting DOE’s goal of nearly is projected to require significantly less tripling wind power’s role in U.S. energy capital cost per MW when compared to production—to 20 percent—over the other SMR designs. In addition to supplying next decade. The use of superconducting power to the grid, the BWRX-300 has The COVID-19 pandemic demonstrated that healthcare systems are not as sustainable magnets also would eliminate the need for the capability to supply electricity and/ The Senographe Pristina system has rare earth materials, essential ingredients or steam for process heat applications, as many thought. Creating a more sustainable future for healthcare means getting earlier, reshaped the mammography experience by helping in the permanent magnets currently being district heating, and hydrogen production. better, and faster diagnosis and treatment to more people in need using fewer resources. women support breast health across the globe. used in offshore wind turbines. Artist rendering pictured above. Breakthrough technologies can help healthcare providers advance care for a wider range of Designed by women, for women, in collaboration with radiologists, technologists, and patients, the conditions and diseases—but only if people have access to such care. That’s why GE puts Pristina offers a patient-friendly design enabling clinical medicine, data science, artificial intelligence (AI), and virtual and digital technologies a more comfortable mammogram for women and to work in regions across the world. From reducing the radiation dose needed for image men alike. Together with the SensorySuite patient clarity, to reducing scan times or bureaucratic tasks that lead to physician burnout like experience technology, patients can come away from their mammograms with reduced anxiety, paperwork, charting, and patient data capture, AI has potential to help increase efficiency dose, and fear. and make clinicians’ daily work more manageable.

26 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 27 Our solutions of care so that experts can deliver care Our global impact on to patients outside traditional clinical GETTING HIGH QUALITY CARE TO settings or remotely, including in some of precision health MORE PEOPLE IN NEED the world’s most rural and hard to reach The COVID-19 global health pandemic INDIA’S FIRST CT-IN-A-BOX FOR NIGERIA OPENS ITS FIRST FULLY­ According to the World Health areas. Such technology used beyond has highlighted the critical role GE QUICK AND SAFE COVID-19 EQUIPPED PRIVATE ONCOLOGY Organization, about half of the world’s traditional hospital walls may help Healthcare plays in helping governments DIAGNOSIS CENTER population lacks access to essential mitigate social determinants of health, and healthcare systems improve In December 2020, the Mumbai In spring 2021, the Marcelle Ruth Cancer health services. GE Healthcare’s advanced breakdown disparities, and create better accessibility and health outcomes for Metropolitan Region Development Centre & Specialist Hospital became the technology allows caregivers to bring care. GE’s Mural virtual care solution, for diverse populations during times of Authority (MMRDA) began using “CT-in­ first fully-equipped private oncology advanced diagnostics and treatments to example, allows one clinician to remotely unprecedented transformation. During a-Box,” a unique “plug-n-play” solution center in Nigeria, Africa. GE Healthcare people in remote parts of the world with view numerous ventilated patients in the COVID-19 pandemic, we’ve glimpsed designed and developed by GE Healthcare. delivered and installed advanced radiology limited access to hospitals and medical the intensive care unit (ICU) at the same a future where hospitals will treat the A CT scan combines a series of X-ray and radio pharmacy equipment that will equipment. Many people around the time, helping identify those at risk of sickest of the sick, with others cared images taken from different angles around accelerate diagnostic care for cancer, world live miles from the basic equipment deterioration. It integrates data from for in the home environment. With the a patient’s body and uses computer along with innovations like the award- that can improve their quality of life— multiple systems and devices into a single onset of the pandemic, hospitals rapidly processing to create cross-sectional winning Senographe Pristina 3D, the first from ultrasounds to x-rays—equipment display and can provide a real-time view reduced the number of their patients images of the bones, blood vessels, and patient-assisted compression device in especially useful in early diagnosis and of patients’ status across a department, in order to accommodate those with soft tissues inside the body—all very mammography; the advanced LOGIQ F8 treatment. For example, about 65 percent a hospital, or an entire health system. COVID-19, turning to telehealth and other helpful for the diagnosis and management ultrasound, the comprehensive radiation of people in India live in rural communities, Likewise, the GE Vscan Air™ is a portable virtual services to maintain care for non­ of COVID-19. The product is easy to therapy solution Discovery RT; and the while most of the healthcare systems are handheld ultrasound that includes intuitive COVID-19 patients. As we look to build install and safe to use. Real-time online BRIVO XR575 X-Ray and OEC 785-C Arm, in cities. software and is completely wireless. an intelligence-based health system, this application support is also provided two easy-to-use systems that deliver Patient data is secured on the device requires a complete modernization of the by Wipro GE Healthcare using Digital superior image quality. “We built the GE Healthcare is not only getting more rather than the cloud, so an internet current infrastructure to enable virtual Expert, a comprehensive solution utilizing Marcelle Ruth Cancer Centre & Specialist equipment and technology into the hands connection is not needed—something hospitals, greater access to care, and modern digital technology for on-demand Hospital to help address the gap in the of more caregivers around the world, but often missing in emergency situations or ultimately lower costs of care delivery. application support and training of clinical treatment and diagnosis of cancer in also is advancing the decentralization areas with underserved populations. teams. What’s more, the unit’s insulated Nigeria,” explained co-founder Dr. Modupe- box casing was designed and fabricated Odunsi. “Patients who previously would for faster decontamination and no physical have had to travel abroad to receive world- contact, minimizing secondary infection class treatment are now able to get the by ensuring separate entry points for staff critical care they need here at home.” and patients.

HOW GE IS USING AI TO MAKE HEALTHCARE IMAGING QUICKER AND MORE EFFICIENT CONNECTING PATIENTS AND SOUND ENGINEERING: FROM BIG GE Healthcare has done a lot of work at the DOCTORS ACROSS BORDERS FOR CITIES TO RAINFORESTS, POCKET­ intersection of healthcare imaging and AI. BETTER HEALTH OUTCOMES SIZE ULTRASOUND HELPS SAVE Using AI effectively allows MRIs, CT scans, Even before COVID-19 emerged, the LIVES AROUND THE WORLD X-rays, and ultrasounds to be analyzed Dubai Health Authority was promoting Last year, Dr. Yale Tung Chen, an emergency quickly and thoroughly by machines, telemedicine as a valuable way to improve medicine clinician in hard-hit Madrid, enabling healthcare workers to identify healthcare by giving patients easier access Spain, became one of a handful of clinicians issues and get critical care to patients to the doctors they need, even when not around the world testing Vscan Air™, a most in need. For example, AI is being used in the same building, city, or country. handheld, wireless ultrasound scanner to catalog the correct configuration of That’s why Al Tadawi Healthcare Group is developed by engineers at GE Healthcare. vertebrae and a comprehensive database installing high-end critical care, ultrasound, The device, which GE Healthcare released of spinal anomalies. A radiologist can then and imaging equipment exclusively from for sale in the U.S. and Europe in March, run a CT scan through a machine, and the GE Healthcare and its partner, Abu Dhabi beamed images from the ultrasound software will alert the physician to any International Medical Services (ADI) at probe to an app on his smartphone, and abnormalities. Similarly, GE Healthcare’s its new hospital in Dubai’s Umm Ramool this quickly became common practice Critical Care Suite is a collection of neighborhood. All the equipment selected on his daily rounds. “I’ve been using it on algorithms embedded in a mobile X-ray for the facility is enabled for r emote COVID-19 patients, scanning hearts, lungs, device that can sort through hundreds of connection to enable telemedicine. blocked vessels,” he says. It fit inside his images in minutes and call attention to white coat pocket and allowed him “to anything that looks suspicious. quickly perform a complete exam on my patient and make decisions quickly right Technology can help medical professionals at the bedside.” Anders Wold*, former treat more patients more safely and president and CEO of global ultrasound at efficiently and has the potential to improve GE Healthcare, envisions the Vscan Air™ “as lives. We believe healthier lives lead to a delivering on the future of healthcare at a healthier, more sustainable society. time when ultrasound has proven to be an essential tool at the point of care.”

* Wold now serves as a Business Development and Strategy Advisor for GE Healthcare

28 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 29 MAKING CARE SMARTER AND MORE EFFECTIVE FOR EVERYONE DEVELOPING THE FUTURE OF FLIGHT GE Healthcare technology is also helping medical professionals around the world make sense of the volumes of data they collect, allowing them to make real-time decisions that save time, resources, and lives. For example, GE Healthcare data aggregation software known as New technology for sustainability and efficiency “command centers” can now run on smartphones, helping caregivers identify problems before they impact patient care. Medical staff use GE’s so-called “tiles” application to manage patient flow and optimize systems, decreasing average length of patient stay, reducing emergency room diversion, and saving hospitals money. Artificial intelligence algorithms embedded into medical devices like MRI, CT, X-ray, Aviation and ultrasound devices can reduce the time needed for image scan, and therefore, in some cases, also the required radiation dose, while simplifying bureaucratic tasks like paperwork, charting, and patient data capture. All these efficiencies mean better care for patients and As the leading provider of civil and military propulsion, GE Aviation has an inherent better quality of work for healthcare providers. responsibility to help the aviation industry decarbonize. Rising to this challenge inspires our employees, serves our customers, and indeed, is good for our business.

We are organizing our efforts around three pillars: accelerating bold technology developments in future engines to reduce emissions; driving efficiencies across our own facilities; and engaging across the aviation industry with governments to advocate for advances like alternative fuels that will enable the installed base to operate more sustainably, a critical element of the JOHN SLATTERY commercial aviation industry’s carbon commitments. President & CEO, GE Aviation

Our newest engines are designed to offer better fuel efficiency and lower CO2 emissions than their predecessors. From the GE9X, which is the culmination of our decade-long commercial product renewal, to the Passport and Catalyst business and general aviation engines, to the T901 and T408 for military helicopters, we have the industry’s broadest array of advanced engines. Beyond engines, GE Aviation’s Systems business continues to bring additional efficiencies to aircraft performance. These technologies include power generation, conversion and distribution systems focused on electrification, avionics solutions that optimize flight paths, and , which is developing more efficient and quieter integrated propeller systems. Allia IGS 7 is a completely redesigned image guided therapy suite focusing on ergonomics, ease-of-use, However, we are not stopping there. We are actively investing in developing technologies for the and workflow efficiency. This system is designed next generation of engines, defining bold new architectures, and embracing the most advanced to enhance user experience, improve workflow materials to enable us to lead the decarbonization effort. We plan to demonstrate hybrid-electric A GEnx-2B engine undergoes testing covered efficiency, and increase adoption of advanced image by a turbulence control structure at GE guidance in daily practice. capabilities by the middle of this decade, and we have a clearly defined roadmap to deliver at least Aviation’s Peebles Testing Operations in Ohio. another 20 percent improvement in efficiency and CO2 emissions for the next generation engine for future single-aisle , the workhorse of the commercial airline industry. Equally important is the work we have done to advance the use of Sustainable Aviation Fuel (SAF), which offers up to 80 percent less lifecycle carbon emissions than traditional jet fuel. Our first tests BEATING THE ODDS: PRENATAL STRATEGIC COLLABORATION with biofuels were in 2007; we successfully operated GE90 engines on 100 percent SAF in 2018; ULTRASOUND GIVES BABIES ANNOUNCED TO ACCELERATE and all our engines are capable of using approved SAF blends without modification. GE Aviation WITH HEART DEFECTS A GROWTH OF TRANSFORMATIONAL is leading industry efforts to define standards for 100 percent SAF, and we are advocating for FIGHTING CHANCE HEALTHCARE COMPANIES ACROSS constructive government engagement to help make SAF more widely available and affordable. THE MIDDLE EAST, NORTH AFRICA, Congenital heart defects—when the fetal Hydrogen also holds promise as an alternative aviation fuel, and our research efforts there draw AND SOUTHEAST ASIA heart doesn’t develop properly—are the from GE Research and GE Power, where we have accumulated millions of hours of experience most common birth defect and the leading In December 2020, GE Healthcare using blended hydrogen fuels with both industrial and aeroderivative engines. cause of infant mortality, particularly announced a strategic collaboration with Finally, we are empowering our 40,000 employees and embracing sustainability as a core value in developing nations. India alone has TVM Capital Healthcare to support and across our global facilities. We are using lean practices to identify and eliminate environmental about 240,000 babies born each year with accelerate the growth of transformational healthcare companies across selected waste, thereby reducing cost and our carbon footprint, consistent with GE’s commitment to congenital heart defects. achieve carbon neutrality by 2030. emerging healthcare markets in the ASEAN Babies with congenital heart defects are and MENA regions. Both parties will Throughout our 100-year history, GE Aviation has distinguished itself through a relentless focus most likely to die during their first 28 to contribute their complementary expertise on powering the future of flight. Sustainability is the challenge of our time and we embrace our 30 days, making an early diagnosis a key and capabilities to promote and support role as a leading driver in decarbonizing the aviation industry, including supporting initiatives in to their survival. Thanks to GE ultrasound the success of these innovative healthcare our industry to achieve net zero carbon emissions by 2050. This is our noble cause. technology, physicians can diagnose these companies with ambitious growth plans conditions before birth and be ready to in both regions. At GE Healthcare, we treat their tiny patients promptly after are focused on helping increase capacity Our solutions birth. Over the past decade, the advent of within the health system, improving high-definition ultrasound technology to productivity and driving better outcomes The future of flight will continue to be defined by how the aviation industry innovates to improve sustainability and efficiency. Continual advances in engine architectures, aerodynamics, and identify heart defects in utero has been for patients and clinicians around the * CFM International is a 50-50 joint company * credited as one of the factors that helped world. As healthcare in emerging markets materials developed by GE and Safran Aircraft Engines through CFM International have resulted between GE and Safran Aircraft Engines and in today’s aircraft engines consuming 40 percent less fuel—and emitting 40 percent less CO — produces LEAP and CFM56 engines. Kerala, India lower its infant mortality rate continues to grow and more people have 2 than engines manufactured in the 1970s and 1980s. Examples of the continuing progress in this from 10 infants per 1,000 as of 2017 to just access to advanced care, technology endeavor include recently introduced engine designs yielding significant reductions in fuel burn 7 per 1,000 in 2020. Early interventions, plays a critical role in delivering more and CO2 emissions over the engines they replaced due to: including the use of prenatal ultrasound, precise diagnosis, therapy, and monitoring. also reduce hospital stays, reducing Public and private investment into health • Higher bypass ratios (BPR) that dramatically improve propulsive efficiency. patients’ costs, which is especially systems will help drive this shift. • Advancements in aerodynamics yielding higher overall pressure ratios (OPR) coupled with new combustion technologies to reduce important for lower-income families. emissions of nitrogen oxides (NOx) and improve thermal efficiency. • Materials and manufacturing breakthroughs including carbon fiber composite fan blades, additive manufacturing, Ceramic Matrix Composites (CMCs), and titanium aluminide (TiAl) turbine blades.

30 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 31 Not resting on our laurels, we are GE ADDITIVE: DRIVING drove breakthrough applications of the already developing the next suite of A LEGACY OF INNOVATION FOR IMPROVED FUEL EFFICIENCY SUSTAINABILITY THROUGH technologies, and by 2015 GE Aviation engine technologies—including open fan TRANSFORMATIVE TECHNOLOGY had gained FAA certification for the first SINGLE-AISLE TWIN-AISLE TWIN-AISLE architectures, hybrid-electric capability, Additive manufacturing (often referred additively manufactured production part. AIRCRAFT AIRCRAFT AIRCRAFT and advanced thermal management to as 3D printing) is a transformative concepts—that offer the potential to technology that has the potential to Employing new manufacturing technology, achieve at least a 20 percent additional contribute solutions to many of the major engineers dreamt up part-geometries improvement in fuel efficiency compared societal challenges, such as climate with complexity only buildable by additive to today’s state of the art single-aisle change, digitalization, and decreasing manufacturing. These designs were then aircraft engines. GE Aviation is also natural resources. transmitted to metal 3D printers full of supporting industry initiatives to approve Up to Up to metal powder. The printers’ lasers heated and adopt 100 percent Sustainable GE Additive, a subsidiary of GE Aviation, up and melted particles together in thin Aviation Fuel (SAF) and investigating 15% 15% 10% was formed in September 2016 to meet layers, gradually forming structures never hydrogen as the zero-carbon fuel of decrease decrease decrease market demand and build on GE’s decades before built. the future. In fuel burn from the in fuel burn from the in fuel burn from the of advanced manufacturing and materials Metal 3D printing is now used in lieu of single-aisle, CFM56-7B twin-aisle CF6-80C2 to large twin-aisle GE90­ science knowledge, additive R&D and GE wasteful “subtractive” machining that to LEAP engine GEnx engine 115B to GE9X engine Aviation’s learnings as an early adopter of additive technology. Over the past five chips away at blocks to produce shapes, or years, GE Additive has become one of the “formative” manufacturing, time- and cost- leaders in metal additive technology with consuming processes that stress parts into a diverse customer base with a particular particular forms. focus on highly regulated industries and with other GE businesses. The German Fraunhofer Institute further reports in a recent study that Since the late 1980s, metal additive metal fabrication of titanium parts manufacturing has been mostly used using laser powder-bed additive emits for tooling and concept modeling in approximately 70 percent less carbon automotive, medical, and dioxide than equivalent production by CNC milling processes. Additive operator prepares a GE Additive electron industries. But in the 2010s, research in beam melting Q10plus system for production. corporate R&D labs and federal agencies ADVANCED OPEN FAN ADVANCED THERMAL MANAGEMENT HYBRID-ELECTRIC GE has continually advanced state- Enabling the next generation of Electric technologies will play a role in future of-the-art open fan systems, and the thermal efficiency unlocks the potential propulsion architectures. GE is accelerating environmental benefits they can provide to increase operating pressures and technologies to advance the state of the art by increasing propulsive efficiency. In temperatures yielding improved engine for hybrid electric and electric propulsion the 1980s, GE successfully flight tested efficiency. New materials and advanced concepts, including power generation, the GE36 engine, an open fan jet engine manufacturing processes are key enablers power distribution, energy storage, electric demonstrating significant fuel savings in this area. motors, and propulsor technology. GE has compared with conventional ducted successfully demonstrated major advances front fan engines in the same size class. GE is a leader in developing and in key elements of hybrid propulsion Since then: implementing new materials and systems, including: processes including: • GE collaborated with the FAA and • Power Generation – Generation NASA on sub-scale wind tunnel test • Advanced Ceramic Matrix Composites of one MW of electric power while campaigns through the CLEEN Program (CMC) have one-third the weight and operating a modified F110 military demonstrating better fuel efficiency additional temperature capability versus engine in altitude conditions up to compared to the CFM56-7B engine and the most advanced metal alloys. CMCs 15,545 meters (51,000 feet). significant margin to noise requirements. enable engines to operate at higher • High Power Devices – Demonstration • GE’s Italian entity, Avio Aero, temperatures, helping to improve of a MW class high power density, high fuel efficiency. contributed to the development and efficiency electrical motor/ generator GE CATALYST ENGINE testing of counter rotating open fan • Additive Manufacturing (AM), or used to convert electrical energy to architectures under Europe’s Clean Sky 3D printing, has revolutionized how mechanical power to drive a 3.35 meter GE’s Catalyst is the first clean-sheet research program. GE designs and manufactures engine (11 foot) diameter propeller on a test engine for the Business and • Under the Clean Sky 2 program, Avio components. AM parts reduce weight stand. General Aviation market in more than Aero supported optimization of open and enable efficient designs that • High Voltage/High Switching 50 years. Additive components reduce fan architectures through design cannot be generated with traditional Frequency Devices – Demonstration the Catalyst’s weight by 5 percent while manufacturing techniques. Learn more contributing a 1 percent improvement in and integration studies conducted of state-of-the-art power conversion GE9X ENGINE with airframers. about GE Additive below. peak efficiency and power density specific fuel consumption (SFC), and up to in equipment that enables high The GE9X, the world’s largest jet engine, includes more than 300 metal 3D printed parts 20 percent better fuel efficiency than legacy performance and excellent power including low pressure turbine blades and fuel nozzles. The printed blades are lighter than turboprop engines available today. quality under variable loads. traditionally manufactured counterparts and contribute towards an up to 10 percent increase in fuel efficiency compared with the GE90 engine. Learn more 

Learn more 

32 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 33 Innovations beyond the engine GE’s technology development efforts extend beyond the engine itself. FLIGHTPULSE® FROM GE DIGITAL DRIVES EMISSIONS, FUEL REDUCTIONS SUSTAINABLE AVIATION FUEL (SAF) Software solutions that can help deliver immediate carbon reductions are available today and already in use. Developed in collaboration GE has been actively involved in assessing and qualifying SAF since 2007 and works closely with SAF producers, regulators, and operators to with long-time customer Qantas, FlightPulse® is a flight analytics tool that helps airline pilots improve safety and operational decision- ensure that SAF can be widely adopted for use in aviation. More than 300,000 commercial flights have been operated using SAF since 2011, making. In the first year of use, Qantas avoided 5.71 million kilograms of carbon emissions plus achieved a 15 percent increase in pilot according to Air Transport Action Group. We believe widespread use of SAF will be critical to dramatically reducing aviation carbon emissions. adoption of fuel-saving procedures. Increasing the use of SAF has the potential to dramatically reduce fuel lifecycle carbon emissions up to 80 percent independent of other actions. As highlighted below, GE has performed extensive testing, including the industry’s first commercial biofuel demonstration flight in 2008, and the first 100 percent SAF commercial flight in 2018. All GE and GE partnership engines in service today—and in the future—can operate with Optimizing operations Improvements to engine approved SAF. and performance performance — GE has developed Examples of GE Testing: Hydrogen as an aviation fuel powered flight is technically feasible and is Data analysis to help aircraft 360 Foam Wash, an advanced on-wing cleaning technology to help ensure that SAF & other synthetic fuels Hydrogen fuel presents a unique working to develop technical solutions to operators lower emissions — GE Digital engines continue to operate efficiently. Currently, SAF approved for use in the aviation opportunity for the aviation industry to address product design and certification has developed a number of software In the Middle East, GE’s 360 Foam Wash industry is actually a blend of petroleum- achieve zero carbon emissions flight. The hurdles associated with the combustion of applications to help aircraft operators to has been found to improve engine based Jet A fuel and a SAF component absence of carbon in hydrogen results a cryogenic fuel. reduce emissions and drive operational performance by reducing build-up of with a maximum blend limit of 50 percent. in combustion byproducts limited to efficiencies. Fuel Insight helps airlines GE is actively working in close cross- deposits in the engine, lowering engine One of GE’s fuel experts chairs a new water vapor and nitrogen oxides (NOx). identify areas of opportunity to improve business collaboration with GE Research, exhaust temperatures, and improving ASTM International task force developing Elimination of CO2 offers significant their fuel consumption, while Airspace engine compressor efficiency. These standardized industry specifications potential to reduce greenhouse emissions GE Renewables, and GE Power to advance Insight offers flight path design and improvements led to reduced fuel supporting adoption of 100 percent SAF for beyond the reductions offered by SAF. research and development supporting the maintenance to assist aircraft operators in aviation—a significant opportunity to expand use of LH2. ensuring routes are optimally designed to consumption, lower CO2 emissions, and the impact of SAF on aviation’s carbon For aviation use, hydrogen will be stored minimize time, fuel, and carbon emissions. increased engine time on wing. reduction efforts. Increasing availability of SAF in liquid form (LH2) which requires storage at a price competitive with jet fuel is a public in cryogenic fuel tanks at or below -253°C GE’s proprietary detergent solution 360 Foam Wash has more cleaning capability than typical water wash. policy goal for the aviation industry. (-487°F). GE believes that hydrogen- The process involves injecting a specially-formulated, proprietary solution that removes dust and dirt particles in the engine.

E X AMPLE S OF GE TE S TING: SAF & OTHER S YNTHE TIC F UEL S

CF6 -8 0 C2 C F M 5 6 -7B CF6 -8 0 C2 C FM 56 -5B CF3 4 -10 E CF M 56 -5 B CF70 0 -2 D2 G E 9 0 -115B Demonstration Demonstration Demonstration Demonstration Demonstration Demonstration Demonstration Demonstration Flights Flights (FAME) Flights Flights Flights Flight (SIP) Flights (SIP) Flights (100% HEFA-SPK) (HEFA-SPK) (HEFA-SPK) (HEFA-SPK) (HDO-SAK)

G E 9X CF6 -8 0 C2 Full Engine Test Rig Test (HEFA-SPK) (HFP-HEFA-SPK)

G E N X 1B Full Combustor Rig Test (HEFA­ G E 9X C F M 56 -7 C F M 56 -7 SPK) C F M 56 -2 CF3 4 -10 E G E 9X G E 9 0 -115B Engine Test Engine Test Engine Test (SIP) Full Combustor Engine Test Full Engine Test M I LITA RY (HEFA-SPK) (FT-SPK, Rig Test (100% HEFA­ Combustor (FAME, Full Combustor FT-SPK, HEFA-SPK) (100% ATJ-SPK) SPK) Rig Test Rig Test, Engine Tests (HDO-SAK) HEFA-SPK) M I LITA RY M I LITA RY (HEFA-SPK), U.S. M I LITA RY M I LITA RY M I LITA RY M I LITA RY Engine Test Engine Test Navy Demonstration Full Combustor Engine Test Full Combustor Full Combustor (FT-SPK) (FT-SPK) Flight Rig Tests (FT-SPK, (ATJ-SPK) Rig Test, Engine Tests Rig Test HEFA-SPK, ATJ-SPK) (HDCJ, ATJ-SKA, CHJ) (100% ATJ-SPK) 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

34 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 35 Our collaborations GE RESEARCH GE has a long history of working recognize the need to address the global Driving sustainability with cutting edge research collaboratively across the aviation industry challenge of climate change and adopted to address the sustainability challenge. the following targets to reduce CO2 GE Research is our innovation engine We have built a highly contemporized hydrogen and carbon capture technologies GE Aviation works closely on aviation emissions from air transport: where we invest for the long term to research model that is externally facing to place natural gas on the path to being and environmental issues with the differentiate our businesses and drive and market-tested. We work closely with a net zero carbon fuel source. With the • An average improvement in fuel International Civil Aviation Organization cutting-edge solutions across our industry GE’s businesses and customers, applying U.S. Department of Energy (DOE) and the efficiency of 1.5 percent per year from sectors and beyond. With flagship R&D our broad technical capabilities and Advanced Research Projects Agency for (ICAO), a United Nations assembly. GE 2009 to 2020 (achieved) Aviation is active in ICAO’s Committee facilities in the U.S. and India, we’re a deep expertise across many domains to Energy (ARPA-E), we’re supporting the 3D • Stabilizing CO2 emissions from 2020 on Aviation Environmental Protection with carbon neutral growth global, interdisciplinary team of 1,000 address their future needs. Increasingly, Design and development of new turbine (CAEP), which assists the ICAO Council • A reduction in net aviation CO2 scientists and engineers (>500 with PhDs) we have found strong alignment with the components, developing technologies in formulating new standards related to emissions of 50 percent by 2050, that works closely with our businesses, U.S. government on research priorities in to modernize the grid and studying new aircraft noise and emissions and other relative to 2005 levels With the GE90, GE introduced the composite fan customers, and other external partners to our sectors, securing over $500 million wind phenomena with supercomputers blade—the first-ever in commercial aviation. aviation environmental impacts. ICAO advance the energy transition, expand and in government grants over the past two to scale up wind power offshore and established a certification standard for The European Commission is on a innovate healthcare, design the future of years to accelerate future technologies onshore. In healthcare, we’re working aircraft CO2 emissions and established more ambitious trajectory for emission flight, and discover new opportunities to to combat climate change, advance with the Defense Advanced Research a mechanism to achieve carbon neutral reductions. While governments are Decades of technological achievements, create value. precision medicine, and enable safer, more Projects Agency (DARPA) and the National growth through the framework known working on legislative proposals, the innovations currently being developed, and sustainable air travel. Institutes of Health (NIH) to develop new as the Carbon Offsetting and Reduction European aviation industry issued a strong commitment to carbon reduction Our focus is to see, move, and create the vaccine production and medical diagnostic Scheme for International Aviation Destination 2050, a report announcing a demonstrate that the aviation industry will future of GE and our industries, helping From decarbonization to precision health technologies to improve the ability of (CORSIA). ICAO discussions continue to pathway to net zero emissions by 2050 continue to be a partner in achieving our to solve today’s problems while looking to the future of flight, our scientists and governments and the healthcare industry further develop long-term goals for more and a 55 percent reduction by 2030. shared goals of a more sustainable future around corners to identify and get a jump engineers are driven by a passion to to respond to future pandemics like sustainable aviation. and continued economic growth. start on the problems of tomorrow. We provide solutions that meet the world’s COVID-19. In aviation, we’re partnering GE Aviation participates in these efforts strive every day to build on our legacy of needs today and tomorrow. Much of our with NASA to demonstrate new In addition, aviation industry associations, and fully supports a globally-harmonized innovation of developing and deploying work is being done in close partnership technologies on the path to electric flight. including International Air Transport approach to environmental standards and new technologies that redefine and with our businesses and U.S. government Association (IATA), Air Transport Action policies for aviation. We are collaborating transform our industries. We know that agencies. In energy, we’re working with Group (ATAG), and other industry partners, with airline customers to achieve their we must continue to create breakthrough our Gas Power business to advance goals to reduce emissions. technologies in our industries and beyond to continue to build a world that works.

RESEARCHING POTABLE CLEAN WATER OUT OF THIN AIR GE Research was selected by the Defense Advanced Research Projects Agency (DARPA) to lead a four-year, $14.3 million revolutionary project that could dramatically simplify the transport of potable water INVESTING IN THE PARTNERSHIP TO REDUCE EMISSIONS 5G TESTBED TO EXPLORE ENERGY, GE RESEARCHERS UNVEIL to troops in the field and address water HEALTH CARE, AND AVIATION 12 MW FLOATING FUTURE OF FLIGHT In June 2021, GE Aviation and Safran launched a bold technology development program. The scarcity around the world in a powerful USE CASES WIND TURBINE CONCEPT In 2020, GE and customer-funded CFM RISE* (Revolutionary Innovation for Sustainable Engines) program will demonstrate and new way. GE scientists are designing an Signaling the dawn of a new era for smart In what admittedly is still a futuristic spending on research and development mature a range of new, disruptive technologies for future engines that could enter service by AIR2WATER prototype device, or Additively industrial machines and systems, GE concept in the wind industry, GE researchers totaled $1.8 billion. These investments the mid-2030s. Manufactured, Integrated Reservoir To Research is collaborating with Verizon unveiled details of an ongoing two-year, in aviation innovation have spurred us Extract Water using Adsorbents and The program goals include reducing fuel consumption and CO2 emissions by more than Business to create a cross industry testbed $4 million project through the ARPA-E’s to develop leading-edge technologies, Thermally-Enhanced Recovery, which can 20 percent compared to today’s most efficient engines, as well as ensuring 100 percent powered by Verizon 5G Ultra Wideband. 5G ATLANTIS (Aerodynamic Turbines Lighter including work at our Electrical Power produce enough water to supply the daily compatibility with alternative energy sources such as Sustainable Aviation Fuels and hydrogen. is the next generation network that boasts and Afloat with Nautical Technologies and Integration Centre (EPIC) in Cheltenham, water needs of 150 troops and is light England, and a state-of-the-art the high speed and low latency that is Integrated Servo-control) program to design Central to the program is achieving state-of-the-art propulsive efficiency for the engine, enough to be carried by soldiers for use at Electrical Power Integrated System required to dynamically manage industrial and develop advanced controls to support including developing an open fan architecture that is a key enabler to achieving significantly bases. The key technologies being used to Center (EPISCenter) in Dayton, Ohio. machines, systems, and operations. 5G a 12 MW Floating Offshore Wind Turbine. improved fuel efficiency while delivering the same speed and cabin experience as current produce potable water are sorbent materials Our engineers collaborate with top can accelerate the path to everything from GE is partnering with Glosten, one of the single-aisle aircraft. The program will also use hybrid electric capability to optimize engine to absorb the air and a unique 3D-enabled researchers at the University of Dayton self-driving cars and digital health to more leading innovators in the Marine industry. efficiency while enabling electrification of many aircraft systems. design of an additively manufactured heat resilient energy grids powered by more GE and Glosten are taking on the challenge and have access to the breakthrough exchanger that effectively draws in heat over * RISE (Revolutionary Innovation for Sustainable Engines) is a registered trademark of CFM International. carbon-free energy assets like intelligent of designing a light-weight Floating Turbine innovations of GE Research. the sorbent materials to release the water. wind farms. with up to 35 percent less mass in the tower and the floating platform.

36 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 37 Board oversight Independent board leadership The Board sets the tone from the top for The Board also reviews horizontal strategy GE’s culture. GE’s 11-member Board has topics that cut across GE’s businesses, oversight responsibility for management’s such as decarbonization, the prospects for establishment and execution of corporate greater decoupling in U.S./China relations, strategy. The Board also provides and digital product and service offerings. independent risk oversight with a focus on the most significant risks facing the Matters related to sustainability often Company. The Board’s Governance and span multiple functional categories and Public Affairs Committee (“GPAC”) seeks to areas of oversight, and therefore involve maintain an independent Board with broad discussion at the full Board level rather and diverse experience and judgment that than individual committees. The GPAC is committed to representing the long-term also plays an important role in GE’s interests of our stakeholders. When selecting sustainability oversight, and has primary and recruiting director candidates, the GPAC oversight of sustainability reporting, key considers a wide range of factors, including: programs, and the development of related goals, targets, policies, and strategies. For • Ensuring an experienced, qualified example, the GPAC receives a standing THOMAS HORTON Board with high personal integrity and update on safety incidents throughout GE Lead Director character, diversity of thought, and at regular meetings. The Audit Committee CHAIR: Management domain expertise in areas relevant to GE; also has a role in sustainability matters to Development & Compensation • Enhancing the Board’s diversity the extent these topics relate to financial Committee of backgrounds, specifically reporting and regulatory requirements. attributes such as race, ethnicity, gender, cultural background, and professional experience; and • Complying with regulatory requirements and the Board’s independence guidelines.

The Board recognizes that the long-term interests of the Company require OUR PROCESS responsibly addressing the concerns of stakeholders beyond just shareholders, including employees, recruits, customers, suppliers, communities, government How GE operates officials, and the public at large. The Board oversees the execution of GE’s sustainability priorities and initiatives LESLIE SEIDMAN, CPA, GCB.D as an integrated part of the Company’s to succeed in our CHAIR: Audit Committee overall strategy and risk management. In that regard, relevant focus areas for the mission Board in 2020 included: • Health and safety of employees and communities; • Oversight of risk management and Tammy Bennett, GE Gas Power, Greenville, governance for COVID-19-related South Carolina, U.S.A. At GE, we focus not just on what we do, but how we do it. We are guided uncertainty; by an active and engaged Board, with leadership that sets the example of • Strategy for the energy transition, a culture of integrity that is core to everything we do. We also operate our including climate-related risks businesses with a view toward long-term sustainability and continuing and opportunities; • GE’s ambition and goals related to to develop and deliver products and services critical to building a world greenhouse gas emission reductions; that works. A key element of our sustainability strategy is to implement • Enterprise risk management; and lean management principles across the enterprise to drive continuous • Developments in ESG reporting improvement for purposeful outcomes. And we continue to invest in our RISA LAVIZZO-MOUREY, MD and analysis. people, one of our most valuable assets. CHAIR: Governance & Public Affairs Committee James Lloyd, GE Aviation operations leader for On Wing Support in Dubai, leads a team meeting.

Krista Carroll, GE Research, Niskayuna, , U.S.A.

38 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 39 Board oversight of public Board focus on climate change How GE engages with its stakeholders policy and lobbying As noted above, the energy transition reducing the environmental impact of GE’s The GPAC, composed solely of and climate change have been significant own operations. For example, the Board EMPLOYEES INVESTORS COMMUNITIES areas of focus at the Board level. At its discussed and helped shape decisions such independent directors, oversees the • Regular company- or business- • Strong commitment to • GE locations empowered to support meetings throughout 2020, the Board as setting a goal for GE to become carbon- Company’s political spending and lobbying. wide emails and videos from transparency—communicate charitable organizations based on regularly reviewed climate change-related neutral by 2030 in our own operations, our This includes political and campaign senior leadership strategic, operational, and financial the needs of the local community risks and opportunities across GE’s ambition to be net zero in 2050 including contributions as well as any contributions • Leadership town halls, discussions, results and progress on priorities • GE Volunteers, giving back to the business. The Board is actively engaged sold products, and the planned exit from to trade associations and other tax- and educational webinars, including • Quarterly earnings conference calls communities where GE people live with GE leadership on related topics such the new-build coal business. This focus is exempt and similar organizations that may opportunities for questions and open to investors and available on and work as the competitive landscape for our also reflected in the Board’s Governance engage in political activity. The GPAC is answers our website • GE Foundation, committed to businesses amidst climate-related shifts in Principles and committee charters, responsible for the following: • Open reporting and ombuds system • Annual investor days transforming our communities and technology, product, and service demand; which the Board recently revised to more • Engagement and culture survey • Participation in sell-side conference shaping the diverse workforce of • Policy oversight. A yearly review of scenario analysis of potential pathways for expressly highlight its role in the oversight • Performance management system presentations tomorrow by leveraging the power GE’s political spending policies and decarbonization; customer, shareholder, of sustainability and climate change- “People, Performance, and Growth” • Annual meeting of shareholders of GE lobbying practices; and other stakeholder expectations; and related matters. • Investor relations newsletters • Outreach and meaningful • Budget oversight. Approval of GE’s CUSTOMERS and website participation with local communities annual budget for political activities; and • Regular meetings with large and stakeholders on decisions with • Reporting. Semi-annual review of the • Meetings with senior executives at institutional investors and broader impact Company’s political spending, which is the business and corporate level other shareholders, including made available on our ESG website. • Engagement strategy driven by business leadership depending governance engagement SUPPLIERS In 2018, the GPAC decided to further on industry • Commitment to an ethical supply enhance the Company’s political spending REGULATORS/GOVERNMENT chain program and Supplier Integrity AGENCIES disclosures by disclosing the names of all MEMBERSHIPS Guide for Suppliers trade associations receiving more than • Participant in the UN • Pursuit of “honest broker” • Communication and training to $50,000 from the Company, including the Global Compact relationships with government all suppliers on compliance and portion of the Company’s payment used for • Founding member of the Global stakeholders to promote integrity expectations lobbying or political expenditures, as well as Business Initiative on Human Rights collaborative, win-win • Onboarding engagement assessment any contributions to 501(c)(4)s, beginning • Member of the Institute for Human outcomes on sustainability and and manufacturing site review with contributions made in 2018. GE’s Rights and Business’ initiative, environmental issues • For direct material suppliers in higher political spending has declined in recent Leadership Group for Responsible • Commitment to regulatory risk countries under the Supplier years, and in 2020 GE Company did not Recruitment compliance and strong performance Responsibility Governance program, contribute any corporate funds to political • Member of the Responsible Minerals • Engagement to support decision more extensive engagement at campaigns, committees, or candidates for Initiative (RMI) makers in sustainability goals, onboarding including site audit public office. • Board Member, Center for Climate including climate change and and continued communication and decarbonization assessment during their time as a GE Wind farm in Texas, U.S.A. and Energy Solutions supplier • Access to GE’s open reporting and ombuds system BOARD OVERSIGHT: KEY AREAS RELATED TO SUSTAINABILITY

FULL BOARD AUDIT COMMITTEE GOVERNANCE & MANAGEMENT • Long-term strategy • Regulatory, PUBLIC AFFAIRS DEVELOPMENT & COMMITTEE COMPENSATION • Most significant risks compliance, and COMMITTEE facing GE litigation risks • Corporate governance • Reviews with each • Financial reporting, • Public policy • Human capital business systems, and internal • Environmental, health, management and • Energy transition and controls and safety matters talent development climate change • Cybersecurity • Human Rights • Succession planning • Enterprise risk • Support of full Board’s • Executive management oversight on climate compensation framework change • Auditors (internal and external)

For more information, see GE’s 2021 Proxy Statement here. Scott Strazik, CEO, GE Power, meets with customers at Azito Energie S.A.

40 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 41 Integrated approach to strategy, risk, and sustainability Energy transition governance

Our company and strategy are at the core of what is needed to build a GE BOARD sustainable world that works. Governance oversight of energy strategy and risk

Climate change, precision health, future of flight: these are critical challenges facing our world, and GE has a meaningful role to play in providing global solutions for each. Over the last several years, as we considered opportunities and risks across our ENERGY TRANSITION businesses and industries, we have sharpened and standardized our focus on the Steering Committee external dynamics —including markets, customers, competitors, and changes in the Strategic priority setting around horizontal strategy regulatory environment —that form the context of our strategic decisions. And in the spirit of Kaizen—continuous improvement—our standardized strategy and risk processes force us to regularly revisit our assumptions and processes so we can adapt as the external environment changes and learn from our mistakes. In a world where we will never have perfect information or complete control, our strengthened programs and processes are CHRIS PEREIRA GOVERNMENT AFFAIRS CENTER FOR DECARBONIZATION designed so that the Company makes decisions in a structured, objective manner, and with Chief Risk Officer and U.S. and global policy, coalition partners engagement Coordinated energy ‘voice of customer’ engagements, an appropriate view for the long term. Vice President, Strategy, GE cross -business solutions

Sustainability is integrated with strategy identify enterprise risks; (2) prioritize the the risk areas for which each committee Energy transition The committee also considers potential to manifest over short-, medium-, or development and risk management across top risks and opportunities; and (3) assess has ongoing oversight responsibility, while governance at breakthrough technologies, and how to long-term time . Our businesses the Company. GE’s sustainability lens is existing action plans to mitigate risk. the Board as a whole focuses on the most prioritize and assess GE’s readiness to assign management-level ownership for used to focus on operations and priorities The process also requires the business significant risks facing the company. management level invest in and commercialize promising specific risk mitigating actions and report within each business, and cross-functional to identify owners at each stage of the Our work related to the energy transition technologies. on key risks and actions they are taking committees and teams at the leadership process, instilling business ownership is a good example of the convergence of at regular quarterly operating reviews, Enterprise risk The committee’s work supports level align strategic priorities and culture. throughout the risk assessment process. strategy, risk, and sustainability. As part as well as in periodic reporting to the GE recommendations to the GE Board and At the Corporate level, the Corporate management framework of an integrated approach, we engage Audit Committee and Board of Directors. businesses taking into account input from Risk Working Group—a small group of in strategic planning for climate change Considering the nature of the products and the GE government affairs team, GE’s GE’s enterprise risk key functional leaders, as well as the STRATEGIC RISK both vertically and horizontally. We are services we offer across all our businesses, newly-created Center for Decarbonization, management framework Chief Risk Officer—meets quarterly to guided by the long-term forces shaping the we believe most significant risks related to assess enterprise-wide risks as well. other internal stakeholders, and external climate change and the energy transition Our enterprise risk management OPERATIONAL RISK power sector of the future: severe weather, The Audit Committee oversees GE’s experts and advisors. GE has also engaged arise in our Power, Renewable Energy, framework informs the process for long­ dispersed/variable generation, growing enterprise risk management framework externally to express its support for and Aviation businesses. Refer to the term strategy reviews that each business demand, and security risks. Against this and receives a quarterly enterprise risk FINANCIAL RISK domestic and global climate change Risk Factors described in our Annual undertakes annually. Operationally, this backdrop, key questions related to energy report from the Chief Risk Officer. GE policies to realize deep decarbonization Report on Form 10-K for the year ended framework also informs our delegations transition and decarbonization are part business leaders also periodically review of the energy sector while sharing GE’s December 31, 2020 for details about those of authority and commercial underwriting, LEGAL & COMPLIANCE RISK of regular operating reviews, and the their risk management programs and perspective with decision makers to help risks. which take account of a range of risks strategies for many of our businesses are top risks with the Audit Committee, and craft strong action in pursuit of ambitious such as strategic alignment, supply closely related to helping our customers it is the business CEOs—rather than a REPUTATIONAL RISK goals. Learn more about GE’s engagement Climate change and the energy transition chain, cybersecurity, and country and navigate this transition. compliance or legal professional—who and our Center for Decarbonization on also offer important strategic opportunities counterparty risk. Our businesses all lead discussions with the Audit Committee For strategic planning and risk assessment, page 67. for many of our businesses. For example, assess their top risks against a consistent to provide strong business accountability GE considers a range of internal and our wind businesses are expected to benefit framework each quarter. The process for risk management. Our Governance external scenarios and pathways for FRAMEWORK FOR CLIMATE from the significant growth in renewables requires the business to (1) define and CHANGE-RELATED RISKS AND Principles and committee charters define decarbonization across our industries. energy-based power generation in the OPPORTUNITIES As an outgrowth from that work, and to coming years. In addition, GE sees new strengthen the centralized governance for Through our enterprise risk management opportunities for our businesses over the energy transition as a primary strategic and long-term strategy frameworks at the time, whether through investment in focus for the Company, we formed an company and business levels, we regularly the energy transition and future of flight Energy Transition Steering Committee identify and consider climate-related risks breakthrough technologies (as described in 2020. This committee, comprised of and opportunities. Each of our businesses on pages 20–26 and 31–36), or through our CEO, relevant business CEOs, and has an enterprise risk management other solutions—such as storage and senior Corporate leaders, meets monthly. framework, and as part of their risk advanced energy controls that allow Among other things, the committee management processes, the businesses greater renewable energy penetration, considers how GE’s technology can identify and assess top risks and consider green hydrogen production, and electric contribute to decarbonization solutions mitigating actions at least quarterly. Our flight and hydrogen-based commercial and provide customer offerings to help standard risk identification processes and aviation. As our industries continue to move navigate the energy transition with the reporting also consider the anticipated toward a net zero future, we believe GE full force of GE’s capabilities across power timeframes for potential risks to will continue to play an important role in generation equipment and services, grid materialize, tiering top risks depending on innovating technology solutions to enable planning, digital solutions, and financing. whether the impacts would be expected that transition.

42 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 43 LEAN PRINCIPLES APPLIED TO SUSTAINABILITY Our strategy for continuous improvement and eliminating waste

“In the spirit of continuous improvement, what I’ve learned over time and what I’ve seen at GE, progress allows you to see the next field of opportunity.”

- LARRY CULP

Larry Culp with Tom Edelmann, GE Aviation, Springdale, Ohio, U.S.A.

Lean is a set of principles that emphasizes worker safety, limit emissions, eliminate efficient work environment, which Reggie Brewster, GE Gas Power, Greenville, South Carolina, U.S.A. customer focus, elimination of waste, high- hazardous wastes, reduce our footprint, improves ergonomics, reduces tripping quality growth, and ruthless prioritization and deliver essential, life-enhancing incidents, and reduces distractions while of work to improve safety, quality, products quickly and efficiently. mitigating risks. Focusing on continuous We periodically review a range of actual related to this scenario analysis was the OPERATIONALIZING GE’S delivery, and cost. In connection with improvement through structured problem SUSTAINABILITY EFFORTS and projected metrics in assessing decision to form our Energy Transition GE’s sustainability strategy, lean is more Our Environment, Health, and Safety solving helps us get to the root cause these types of risks and opportunities, Steering Committee at the management THROUGH THE CHIEF teams are particularly close partners of SUSTAINABILITY OFFICER than a contributor—lean is fundamental and minimize the risk of recurrence. The including new unit equipment sales, level last year. Decarbonization has to how we execute our strategy and GE’s lean experts. Together, the teams environment team uses lean to accelerate In 2021, GE made a further organizational power generation by asset type, levelized been a key strategic theme and area of embedded in our culture. Lean principles embark on kaizen weeks to improve the cleanup and reuse of brownfields, commitment to elevate its broader cost of energy, levelized cost of storage, focus at the company level for the past help us examine processes and continually the safety conditions of a particular prioritize cleanups of properties in sustainability strategy with the fuel prices (including natural gas and several years, and in 2021 our energy site. Kaizen teams focus on reducing appointment of GE’s first Chief improve them by solving problems at environmental justice communities, and hydrogen), pricing for mandatory and businesses are undertaking additional movement, eliminating hazardous Sustainability Officer (CSO). This position their root cause. Lean principles allow assess risks across our property portfolio. voluntary carbon offsets or credits, and modeling and scenario analysis to analyze operations, and keeping an organized, coordinates efforts by our business us to identify where we can ensure potential decarbonization pathways in internal and external modeling. Our leaders, engineers, and strategic thinkers consideration of top climate-related risks our industries and further develop our to ensure we improve our impacts to and opportunities also feeds into our strategy setting and risk management our communities, people, and planet in annual long-term strategy review process, activities. For example, page 67 describes measurable and meaningful ways. The CSO during which our businesses evaluate a the efforts of our coordinated Center for also supports efforts for GE’s technology handful of key questions related to their Decarbonization to focus on data-backed and innovation to address the pressing long-term strategies. For example, during analysis to support our planning. We global challenges addressed in this report. 2020 our Corporate Risk team worked with consider this type of internal analysis, as Sustainability at GE is the ultimate team well as external modeling and scenarios GE’s Global Research Center and other effort, with GE’s employees united in internal and external experts on scenario such as the IEA’s recent Net Zero by 2050 realizing the success of our mission. The analysis that modeled potential pathways report, on an ongoing basis as we evaluate CSO will help GE accelerate outcomes by for electricity generation consistent the opportunities, risks and resilience of enabling closer collaboration between GE’s with a 1.5°C target that required net our business strategy as it relates to the leaders and governments, policy makers, zero greenhouse gas emissions by 2050. energy transition and climate change. NGOs, our investors, communities, and The stator bar line in Schenectady after its lean makeover. This analysis considered how electricity peers. The CSO also will operationalize In our strategy development, we seek to demand and supply could remain balanced GE’s sustainability efforts by approaching build on GE’s strengths in both innovating SCHENECTADY FACTORY “SLOWS of the stator. At one point, the plant was visible and corrected. Nearly 18 months over that time horizon with different sustainability with the same high DOWN TO GO FAST” IN A LEAN technologies and solutions to continue making over 1,000 bars a day, but many after it started, the team not only halved combinations of power generation expectations of rigor and accountability EXERCISE THAT LEADS TO HIGHER bars had flaws that had to be reworked the lead time but also reduced inventory driving the global energy transition, and that we use to run our businesses, and will technology, as well as cost optimization for QUALITY, LESS WASTE, AND A or scrapped. And it took nearly a year by 84 percent. It also cut the injury rate by creating resilience in our businesses’ use lean principles, as described in more SAFER WORK ENVIRONMENT each pathway depending on the types of to make a single generator. The team 45 percent, in part by eliminating crane strategies to adapt to potential transition detail below, to continuously improve technology assumed to be available for use For over 130 years, this factory in upstate embarked on a wholistic lean exercise and moves needed to reposition the bars from risks from the range of potential pathways toward our goals. in the pathway. Our businesses considered New York has made generators, steam for decarbonization and other factors that identified the “root cause” at the stator 22 to just 8. In addition to these improved key themes and questions raised by this turbines, and parts for power plants could significantly affect GE’s approach in bar shop. Working the problem, the team metrics, a key part of the lean process is analysis as part of their annual long-term that supply homes and businesses cleared out half of the shop floor, cut getting the entire team to be committed the decades ahead or are not yet known. strategy reviews, including review during with electricity. One key component in the distance each bar had to travel from to a change in culture and focused on a strategy session with the GE Board of We seek to continuously improve the modern generator is the stator bar, 2.5 miles to just 0.3 miles, and adopted continuous improvement, from leadership Directors in December 2020. our processes to identify, assess, and which weighs 300 pounds and looks like a single-piece flow rather than sending to the operators. respond to these types of climate-related a 30-foot-long hockey stick. More than bars down in batches. This “slow down In addition to informing our strategic opportunities and risks, as this remains 120 of these bars fold together like a to go fast” approach allowed any safety, planning and risk assessment, one of central to the strategy for our businesses. complex 3D puzzle to form the inside wall quality, or process issue to be immediately the other outgrowths from the work

44 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 45 Lean principles have long been a part opportunities to invest in our operations to CULTURE of GE’s sustainability strategy. A critical optimize performance. Once these sources component of GE’s ongoing operational of waste or opportunities are identified, Leading with integrity and The Spirit & The Letter improvements are “treasure hunts” which the team then implements the change Integrity is critical in everything we do. This is reflected in our three Leadership Behaviors: act with humility, lead with transparency, and are essentially targeted lean “waste walks” necessary to eliminate the waste. For deliver with focus—always with unyielding integrity. These behaviors, along with our employee code of conduct, The Spirit & The Letter, set to identify energy waste, drive efficiency, example, a 2020 exercise at GE Aviation’s the foundation for our compliance program, where we expect our leaders and all our employees to personally drive a culture of integrity and reduce greenhouse gas emissions. Celma facility in Brazil—which served more everywhere we do business. These processes bring together a local than 9,000 engines in 2020—resulted in an team to identify any source of waste at a 11 percent reduction in energy use across worksite: open doors, lights and machines the site. Leadership Behaviors left on, wasted materials, as well as GE’s Leadership Behaviors form the foundation of our culture. For us at GE, these are more than just words; they are changing the way we work and signify a meaningful shift in our culture. These Leadership Behaviors are instrumental in driving engagement throughout our businesses, particularly related to lean.

“You will never be perfect at solving any problem,” says Angie Norman. “In a crisis, you build a plan based on what you know today. It’s a cycle of try, fail, try again, fail, try again, succeed.” This image was taken before the COVID-19 pandemic.

ACT WITH HUMILITY LEAD WITH TRANSPARENCY DELIVER WITH FOCUS Humility helps us recognize what we do not Transparency makes us call it like we see Focus helps us prioritize what we will and GE RENEWABLE ENERGY USES know. Ask questions, then listen carefully. it, highlighting the good and the bad in will not do. LEAN TO MAINTAIN WIND equal measure. TURBINES IN EUROPE WHILE • We embrace a culture of respect which • We put safety first. REDUCING WASTE values inclusive teams and diverse • We embrace candor, saying what we • We prioritize our work, maximizing A network of in country warehouses perspectives. think, not what people want to hear. our impact. combined with two central European • We actively listen to internal and external • We share information so we can • We measure performance through the warehouses form the backbone for a sources. solve problems. lens of our customers. network strategy that enables turbine • We learn from our shortcomings as much • We contribute to each other’s • We are committed to continuous maintenance crews to have the right parts as we celebrate our wins. development in a constructive way. improvement always in search of a in the field when they need them, and that better way. the wind turbines GE services in Europe LEAN MANAGEMENT IS DRIVING GE’S TURNAROUND—AND HELPING and the Middle East can keep spinning. “It can be tough sometimes to admit “First, it’s not only about flagging “It’s about shared commitment to DURING THE COVID-19 PANDEMIC They are also the core of an ambitious that we don’t have the answers. So, compliance issues. By bringing getting the job done, while prioritizing When GE Healthcare needed to set up and attach accessories to thousands of medical global plan to overhaul how GE Renewable for me, it’s about being brave enough everything to the surface, we can taking care of your people.” monitors in record time to serve patients during the COVID-19 pandemic, teams in the Energy maintains one of the planet’s to ask vulnerable questions and better identify and understand the GARY WIESNER U.K. used lean principles to assemble and ship hundreds of systems to hospitals in just six most complex networks of onshore wind admit that you and we, as a team, problems. And it’s a crucial part of weeks. Demand for clinical devices that track heart rate, blood pressure, and other vital turbines—a plan that leans heavily on lean Americas Quality Leader for GE Renewable’s signs was high, and supply chains for monitor parts and accessories were strained. Along management. The team in Europe used don’t know everything and we have our lean journey and continuous Onshore Wind with repurposing equipment, GE Aviation engineers, production teams, and volunteers used lean management to optimize inventory an opportunity to learn from other’s improvement of our processes, lean tools like problem-solving and feedback, a visual scheduling system called kanban, and cut delivery times. The process also experiences.” products, people, management, and and rapid prototyping and iteration to assemble a monitor set-up every four minutes—all allows GE to consolidate its oil and grease other aspects of our business.” while maintaining strict social distancing and tool and workstation sanitization schedules. supplies, which are key to maintaining ASHLEY BARTOWITZ “You will never be perfect at solving any problem,” says Angie Norman, a GE expert in lean turbines. By doing so, GE avoids storing Executive, Fleet Management, GE Aviation ARILD FORLAND management who helped lead the effort. “In a crisis, you build a plan based on what you know buckets of oil and grease at its several EMEA General Manager for GE Healthcare’s today. It’s a cycle of try, fail, try again, fail, try again, succeed.” thousand turbine locations, where they Pharmaceutical Diagnostics (PDx) business may go unused, avoiding waste.

In the first quarter of 2021, we conducted an enterprise-wide culture survey to gauge our progress on our Leadership Behaviors, as well as areas such as integrity, safety, and career development. While there was expected variability in the results among our businesses related to certain topics, a company-wide view of trends demonstrated a strong commitment to safety. Responses to questions related to integrity validated GE’s strong foundation in compliance efforts. The survey also reflected that we still have work to do on diversity and inclusion, though our progress and leadership commitment to both is evident. Employees also identified career advancement and candor as areas for improvement. We believe listening and gaining these insights drive improvement, in both our business and our culture.

46 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 47 The Spirit & The Letter Voice of Integrity: controls, or that relate to federal securities & Compliance team includes in an overall law matters. Finally, the Significant Cases assessment as to how GE performs in Our integrity anchor is our robust Within the S&L framework, there are open reporting Committee (“SCC”) is responsible for each key policy area. Insights from this employee code of conduct, The Spirit & 19 core policies to help employees perform Open reporting is a cornerstone of GE’s performing monthly reviews of high-risk process are used in many aspects of The Letter (S&L). As the name suggests, their jobs and navigate key regulatory commitment to integrity. Every employee open reporting investigations across the the compliance program including by this code of conduct is intended to hold areas under compliance. As these policies is responsible for integrity, and GE expects Company. The members of the SCC include identifying additional training needs, our employees to a higher standard above are intended for our entire employee its leaders to foster an environment in the Vice Presidents of Internal Audit, control improvements, and other areas and beyond simply following the letter of population, we updated all polices in 2021 which employees are encouraged to Compliance, and Global Investigations. The that may need remediation efforts. The the law. We expect our employees and our to be simpler, principle-based, and easier raise integrity concerns without fear of SCC reviews the significant case criteria compliance risk assessment also feeds Board of Directors to comply with the spirit to understand and comply with. retaliation. Employees serve as the best annually to ensure both internal and external into the GE Enterprise Risk Management of these policies and our company values. line of defense for the early detection risks are considered. process, as appropriate. These policies are augmented by As such, the S&L sets forth core employee THE SPIRIT & THE LETTER of potential issues, and open reporting 22 Enterprise Standards, which set forth and manager integrity expectations CORE POLICIES activity is one of the best indicators the core programmatic expectations of and summarizes our key company-wide of a culture of integrity and employee Compliance governance compliance policies. GE also requires the businesses in all of our significant • Acceptable • Intellectual engagement on compliance priorities. GE has a rigorous compliance governance its third parties (including distributors, risk areas. Each Enterprise Standard Use Property process, both at a corporate and business suppliers, agents, and partners) to comply defines the specific risks for which the • Anti-Money • International GE manages employee concern reporting level. Each business (i) holds a quarterly with relevant aspects of the S&L and, as businesses need to have documented, Laundering Trade through its Global Ombuds Program review board meeting, which is attended by necessary, will educate those third parties outlines auditable controls, and requires, • Conflicts of Compliance (“OMB”). Under the OMB, employees are the most senior business leaders, including about applicable policy requirements. among other things, that the businesses Interest • Open reporting required to submit concerns regarding the CEO, during which their risk assessment, have appropriate mechanisms in place to • Cybersecurity • Privacy potential violations of law, regulation, or mitigation efforts, and other compliance Available for download in 19 languages, the monitor those controls. These Enterprise • EHS • Quality GE policy through one of the available open issues are discussed; (ii) meets with S&L and its accompanying policies address Standards were developed and launched • Fair • Reporting and reporting Channels (“channels”), including Company’s Chief Compliance Officer on a the full spectrum of integrity and in 2020 and, as with our policies, will be Competition Recordkeeping Managers, Human Resources, Legal, biannual basis to discuss its risk assessment, compliance issues across GE’s global refreshed as necessary and appropriate, • Human Rights • Respectful Compliance, Internal Audit, Ombuds, and any program weaknesses or enhancements, value chain. including to incorporate lessons learned • Improper Workplace anonymously at inside.integrity.ge.com. and any compliance trends; and (iii) reports and findings from investigations and Payments • Security GE understands that it can be difficult its most significant enterprise risks and internal audits. Prevention • Supplier for some employees to come forward compliance issues to the Company’s Audit • Insider Trading Relationships with their concerns and the anonymous Committee on an annual basis. and Stock • Working with reporting channel is a critical pillar of the Tipping Governments open reporting program. Each business GE measures the robustness of its open At a corporate level, the Chief Compliance has at least one full-time ombudsperson reporting program using a number of Officer holds three meetings per year and, in addition, a network of part-time metrics. The OMB tracks the average with the Company’s most senior officers employees across the globe to whom number of days that it takes to close to discuss significant program updates, ALWAYS WITH UNYIELDING INTEGRITY concerns can be raised. In 2020, 2,729 each investigation raised through open open reporting trends, significant concerns were raised, and 2,685 concerns reporting, targeting resolution within investigations, and compliance audit GE’s Ethics & Compliance program ANTI-CORRUPTION were closed. 60 days of being reported. Businesses results. In addition, the Chief Compliance AND BRIBERY are required to escalate to the SCC any Officer and Vice President of Investigations GE’s Ethics & Compliance program focuses on prevention, detection, and response. It GE fully examines every integrity concern GE has long taken a leading role in cases open for longer than 90 days that report on the same issues to the begins with GE leadership’s personal engagement on integrity. GE leaders across the raised and takes necessary remedial pushing for transparency and integrity come through open reporting channels. Audit Committee periodically. businesses personally drive a culture of integrity everywhere GE operates by leading by actions where appropriate. During the in the global marketplace. Our The program also measures cases example, incentivizing compliance, and promoting open reporting. This culture is supported investigation process, GE: by a robust Ethics & Compliance program. To ensure the program is evolving as new stance against improper payments in per 1,000 employees, which enables risks emerge, GE relies on a team of legal and functional experts to help us stay ahead of business transactions is a key element • Forms an independent and objective comparison across businesses as well significant compliance risks and a changing regulatory landscape. of our compliance program and investigation team; as control for any headcount changes; represents a core belief in how we do confirmation rate, or the number of closed • Obtains the facts through interviews Our commitment to business. In short, GE prohibits bribery and/or reviews of documents; policy cases that are confirmed violations; Compliance training & communications in all business dealings, in every • Reaches conclusions, whenever and anonymity rate. integrity and open country around the world, with both possible, from the facts the team is able reporting serves as GE uses a focused training & labor law restrictions. In 2020, 98 percent Retaliation for raising a concern, or governments and private sector. to obtain; communications plan to educate employees of eligible employees completed the Spirit participating in an integrity investigation, the foundation for GE • Recommends corrective action, if across all GE businesses about the risks & Letter Acknowledgement. Additional We maintain strong controls aimed at is strictly prohibited, and violations are necessary; and to deliver on its other that are associated with their work. training on key risk areas is provided to preventing and detecting bribery. GE’s dealt with seriously and swiftly. • Provides the person who raised the commitments and to With a broad, global workforce across targeted employee groups based on risk. approach to compliance in this critical original concern (if that person is known) multiple business segments, plus changing GE also reinforces these learnings through area is multifaceted. Its key features help Build a World with feedback on the outcome, while workforce demographics and modes of a variety of communications, including are policies and procedures, upstream Compliance risk mitigation that Works. communication, the GE program requires leadership messages, newsletters, integrity maintaining the confidentiality and privacy and downstream controls, third party GE’s Ethics & Compliance team runs constant reinvention and customization campaigns, videos, infographics, and of all involved (to the extent possible). due diligence, training (employee an annual assessment that focuses on S&L BOOKLET by each GE business to stay relevant. embedded messaging within various digital and third party), investigation and Certain cases are treated with special care evaluating the inherent risks and the Salaried new hires across all GE businesses tools. We invest in refreshed content on an EHS POLICY remediation, monitoring, and Internal depending on the individuals or content strength of our internal controls across all receive a streamlined basic training ongoing basis, and business training and OPEN REPORTING POLICY Audit support. involved. Concerns related to senior our businesses. The assessment process course. At GE, salaried employees are communication plans are adjusted annually executives or company officers must be asks each business to benchmark its IMPROPER PAYMENTS expected to complete the Spirit & Letter based on the output of our enterprise escalated, as must be any complaint that own compliance programs against the PREVENTION POLICY Acknowledgement at the time of hiring compliance risk assessment. could materially impact financial reporting or 22 Enterprise Standards, which the Ethics and then again every year subject to local

48 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 49 Privacy and cybersecurity Protecting GE’s digital ecosystem Cybersecurity governance The increasing degree of interconnectedness vigilance and secure methods when and leadership at GE GE is committed to protecting information about our employees, our customers, our suppliers, and our company as well as the technology among companies and their affiliates, sharing sensitive information with third resources GE provides to its employees and contractors. We have adopted a “defense in depth” approach in which multiple layers of partners, suppliers, and customers parties, and practice good cyber hygiene in security controls are placed throughout our systems and a security by design approach to build security into our products, both of underscores the need for companies to their personal lives and when using social which enable GE to proactively protect against and respond to a dynamic cyber threat landscape. As such, GE has implemented detailed evaluate cybersecurity threats not only to media. GE businesses provide additional cybersecurity and information protection policies. their own internal networks, but also to the training tailored to their customer larger ecosystem in which they operate. requirements, regulatory obligations, and We understand that protecting information industry risks. GE’s cybersecurity framework on GE’s network necessarily extends to At GE, ensuring the security of our We devote substantial resources to management plan through rigorous business partners who are afforded access We recognize that technology and information, systems, products, and maintaining an information technology tabletops and simulations at the enterprise to such information, and GE requires those the nature of its threats and risks are network is, and always will be, a top infrastructure that implements physical, and business levels. Working with GE business partners to appropriately secure changing, and GE will continue to evolve priority. GE has adopted the National administrative, and technical controls legal, communications, privacy, and and maintain their information technology to meet those changes. GE believes that Institute of Standards and Technology designed to protect information stored compliance teams, the central cyber crisis systems and protect GE’s information on collaboration is important for effective Cybersecurity Framework and International on GE’s networks, including customer management team also addresses any their systems. We take additional steps to cybersecurity solutions—bringing together Organization for Standardization information, personal information, security concerns or incidents that could validate the security of our critical and high- the best minds and the best ideas. Global 27001 Framework as the basis for our intellectual property, and proprietary present an enterprise risk to GE, which risk suppliers through ongoing monitoring interconnectedness means that no one cybersecurity controls framework. Each information. Information that could includes third party supplier incidents. of adherence to GE specified metrics and company or country operates alone. cyber function (Identify, Protect, Detect, result in a significant harm to GE if lost or These measures reflect GE’s long-term conducting regular security assessments. We continuously seek to engage with Respond, and Recover) is managed by intentionally or accidentally misused is commitment to protecting our employees, our regulators, customers, suppliers, Benette Bassette, GE Aviation, Norton Shores, defined governance, risk assessment, subject to enhanced security controls. GE’s serving our customers, and preserving GE understands that our employees employees, and industry colleagues to Michigan, U.S.A. control implementation, control most sensitive information is identified shareholder value. serve an important role in helping to improve cybersecurity collaboratively. effectiveness monitoring, and metrics. and included within the scope of GE’s safeguard GE’s information and systems. In addition, we engage in public private GE’s approach to product cybersecurity At the enterprise level, we provide partnerships, such as information sharing crown jewel program through an annual GE’s Chief Information Security Officer GE has implemented a layered defense includes vulnerability management and comprehensive security awareness and analysis centers, to share actionable review and analysis of GE’s critical business (CISO) is responsible for developing and approach to security, which combines incident response, lifecycle management, training to help our employees understand cyber threat indicators. These activities information and programs. implementing an information security multiple mitigating security controls to security bulletins and advisories, and their information protection and cyber have resulted in improved capabilities program, which includes a cybersecurity protect our resources and information In addition, we have committed resources a dedicated channel for receiving and security responsibilities at GE, identify that are quicker and more effective in strategic framework, procedures, and and improve our cyber resiliency. Our and implemented processes to more responding to vulnerability reports. We phishes and other cyber threats, exercise responding to dynamic threats. policies designed to protect GE’s products central cybersecurity framework reaches effectively prevent, detect, and respond have also developed secure development and information resources and the our shared services operations and the to cyber threats. GE’s central cyber crisis lifecycle design practices to secure our information contained therein, including businesses to optimize our protection management team exercises, tests, and software designs and connected products. employee, customer, and supplier based on industry specific requirements. continually improves our cyber crisis information stored in GE’s systems. As part of its oversight role, the Audit Committee of GE’s Board of Directors reviews GE’s practices and programs related to cybersecurity periodically throughout the year. The Audit Committee is updated regularly on GE’s cyber threats and risk management strategy. GE’s Global Chief Information and Product Security Officer meets on a recurring basis with our CEO and other senior leadership to review and discuss GE’s cybersecurity program, including emerging cyber threats and industry trends. Cyber is included in GE’s enterprise risk management framework and GE information technology risk leaders and information security leaders conduct business level reviews and discuss cyber related issues at regular meetings. In addition, GE periodically engages third party cybersecurity companies to assess GE’s cybersecurity program for maturity, effectiveness, and consistency with prevailing industry standards and GE’s regulatory requirements as well as test GE’s security posture.

To meet its goals of zero losses or downtime, Subaru uses iFIX from GE Digital as its HMI/SCADA for plant-wide monitoring and control.

50 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 51 GE’s privacy program Investing in our people GE employs privacy practices based upon its Privacy Enterprise Standard, which is designed to support its compliance with the Commitment and applicable laws. The GE GE’S PRIVACY COMMITMENT privacy program includes the appointment of a Global Chief Privacy Officer and a network GE respects the privacy rights of BRILLIANT YOU® 2020 of privacy leaders, education and awareness programs, incident response protocols, individuals and is committed to HIGHLIGHTS: audit routines, and a Privacy by Design approach to process and system development handling personal information that incorporates privacy impact assessments. The program also includes technical and responsibly, in accordance 86,374 organizational information security measures designed to protect personal information. with applicable law, and GE’s Total distinct employees who used Supplier engagements provide for the processing of personal information in a manner Commitment to the Protection of BYOU in 2020 consistent with the Commitment and applicable law. Personal Information.

GE’S COMMITMENT AND APEC • Make privacy practices clear to 2,251,522 Total views of all assets2 in 2020 CERTIFICATION individuals; and GE’s Commitment outlines standards • Provide for the exercise of individual applicable to its processing of personal rights in relation to personal information 262 information. The Commitment requires GE processed by GE. Lean related resources to adhere to the following principles: Corwin Angel, GE Aviation, area, Ohio, U.S.A. The Commitment establishes the basis • Process personal information fairly and for cross-border transfers within GE, 6.9 million lawfully; including where operations adhere to GE’s success starts with its people, and potential, and performance, particularly Total number of course completions • Limit the processing of personal relevant parts of the Commitment as we are committed to making sure our in the context of critical roles, succession, (for all content types) information to the fulfillment of GE’s processors of personal information. GE employees fulfill their greatest potential. and business goals. We also provide our specific, legitimate purposes; also maintains APEC Cross Border Privacy GE’s people reflect the strengths of employees with additional resources for • Limit the processing of personal Rules (CBPR) and Privacy Recognition for GE: diversity, dedication, and global training and strive to create a supportive 19,437 Total hours spent learning lean information to that which is adequate, Processors (PRP) certifications as granted perspectives, operating with the highest work environment to help them manage content online relevant, and not excessive; by accountability agent TRUSTe. level of integrity and focus to fulfill GE’s professional and personal priorities. • Take reasonable steps to ensure mission and deliver for our stakeholders. personal information is accurate, and Our focus on building the best team 14 only retained for as long as necessary for requires regularly investing in the Developing our people Total number of languages content was the purposes for which it is collected; development of our people and ensuring GE is committed to continued employee delivered in the sustainability of talent and skills to development. First and foremost, we drive individual and company performance. believe on-the-job training plays a significant role in the development of 99k In late 2020, we announced the launch of a our people. In 2020, while COVID-19 Total number of unique employees new performance management system— Remote Monitoring Center for Almerai, one of ’s largest food and beverage producers, put a pause on in-person learning and who accessed the learning platforms uses APM from GE Digital to monitor the health of their equipment. “People, Performance, and Growth”—which development courses, GE’s Brilliant You®— (average unique monthly logins) is designed to help employees understand the company’s online library of customized their performance against their priorities, content—ensured that learning would as well as their demonstration of GE’s continue. At GE, we are prioritizing Leadership Behaviors. Outcomes are learning and growth, constantly refreshing directly linked to incentive compensation. the content available to our employees Our executive teams regularly assess, while ensuring it is easily accessible. including through business reviews, talent,

In support of our lean culture transformation, in 2020 we developed new curricula and launched two new lean leadership development programs: our Business Leadership Program (BLP) and Leadership in Action (LIA). Both are designed to elevate high potential executive- level talent who can lead us towards a more sustainable future. Developed in partnership with our existing leaders, our leadership development programs are premised upon a rigorous learning process tied directly to outcomes, with a focus on hands-on, experiential learning and building a lean mindset.

BUSINESS LEADERSHIP PROGRAM (BLP) 2020 LEADERSHIP IN ACTION (LIA) 2020 • Prepares successful lean leaders of GE • Instructors from the University of • Equips senior leaders to lead GE’s businesses. Participants invest time in Michigan Ross Business School, business transformation through a live virtual instruction, simulations, live professional executive coaches, and focus on Leadership Behaviors and lean virtual coaching (one-on-one and in a external guest speakers principles and tools with overarching small group), and hands-on practical • Topics include customers and themes of respect for people and assignments designed to transfer markets, problem solving and process continuous improvement learning immediately to work. improvement, finance, strategy and • Uses peer-to-peer engagement, innovation, change management, and interactions with customers and teams, talent and culture 1:1 coaching, and on-the-job activation

2 “Assets” are defined as all unique materials available on the Brilliant You® site, including courses, articles, videos, book abstracts.

52 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 53 Supportive work environments Respectful workplace Advancing diversity and inclusion GE’S U.S. FAMILY BENEFITS, FLEXIBLE WORK ARRANGEMENTS Providing a safe, fair, and respectful work INCLUDING FERTILITY, PARENTAL environment is embedded in our culture, 2020 presented challenges on many fronts, including further highlighting one of the most pervasive challenges globally—systemic inequity. GE also encourages flexible working LEAVE, AND CHILD CARE operations, and policies and procedures. As the pandemic worsened, existing inequities only deepened. At GE, we are committed to building a more diverse workforce and a more arrangements that enable employees to Aligned with our Human Rights Statement inclusive workplace by focusing on transparency, accountability, and community. We believe in the value of each person’s unique identity, GE provides a variety of benefits to individualize their schedules to maximize of Principles, GE prohibits discrimination or background, and experiences, and are committed to fostering an inclusive culture in which everyone feels empowered to do their best work employees and their families, including productivity. Among the options GE offers harassment against anyone based on race, because they feel accepted, respected, and that they belong. several options of medical, dental, are flex time, part-time opportunities, job color, religion, national or ethnic origin, vision, life, and disability insurance and sharing, reduced hours, telecommuting, ancestry, sex, gender, sexual orientation, Embracing diverse teams and perspectives better equips GE to build a world that works for everyone. retirement savings. Specific to family and remote work. marital status, genetic information, age, planning and benefits, we also offer This year, we published our inaugural annual Diversity Annual Report to transparently share our diversity data and hold ourselves disability, military and veteran status, personalized guidance and resources We continue to evaluate our benefit accountable for continuous improvement. The data covers two dimensions of diversity: global gender and U.S. racial and ethnic minority or any other characteristic protected through counselors and online services offerings to support our employees and status. We see this first report as the beginning of a journey to improve the depth and breadth of our diversity data. In the future this might by law. GE respects workers’ rights to to help manage challenges, money, and their families. New offerings planned for include self-identified data such as sexual orientation, disability, and military service. stress. These counselors are also able 2022 include access to caregiver support, freedom of association, privacy, collective to help employees navigate adoption, legal assistance and consultations, and ID bargaining, immigration, working time, pregnancy and preparing for parenthood, theft protection. wages and hours, as well as prohibiting childcare, parenting, coping with disability, forced, compulsory, and child labor aging, and preparing for retirement. Both and employment discrimination in our full time and part time employees are PROMOTING FLEXIBILITY operations and business partnerships. offered an Adoption Assistance Program Learn more  that provides reimbursement for eligible Our Respectful Workplace Policy adoption expenses. in The Spirit and The Letter details JOB SHARING every employee’s responsibility and Our parental leave is comprised of 6 weeks Learn more  commitment in treating employees, of disability and 10 weeks paid leave, applicants, customers, suppliers, resulting in a total of up to 16 weeks paid for contractors, and anyone we interact with maternity, paternity, or adoption. Full time or providing services to GE with fairness GE employees also receive permissive time and respect. The Respectful Workplace off, which allows employees to take the Enterprise Standard outlines guidance time off when needed with no-predefined to ensure compliance and prohibition of amount of time. discrimination, harassment, or bullying against any employee or applicant based To support parents, we offer a number of on any characteristic protected by law. other benefits including: Any employee with compliance concerns can raise that concern through the open reporting and Ombuds Program. 3 GE BABIES OUR PEOPLE On-demand maternity RNs UNITED STATES DATA provide personalized advice, tools, BLACK / AFRICAN HISPANIC AMERICAN INDIAN / NATIVE HAWAIIAN / MULTI­ TOTAL RACE & and resources to guide moms ASIAN AMERICAN / LATINX ALASKAN NATIVE PACIFIC ISLANDER RACIAL ETHNIC MINORITY through pregnancy planning to Leadership 11.1% 3.4% 3.4% 0.2% 0.1% 0.7% 18.8% post-partum, infertility support, high-risk pregnancy and premature Professional 12.1% 4.4% 5.0% 0.2% 0.1% 1.5% 23.4% birth, and resolution of benefits All Employees 8.7% 6.8% 6.5% 0.3% 0.2% 1.6% 24.1% and claims issues. GLOBAL DATA MATERNITY CARE SELECT LEADERSHIP* PROFESSIONAL ALL EMPLOYEES In certain markets, GE negotiated arrangements provide an enhanced maternity benefit for delivery, inpatient, hospital stays, and routine prenatal care. MOMS ON THE MOVE 26.0% 26.2% 21.9% GE moms who are nursing and traveling for business within the Female Female Female U.S. ship milk back to their babies for free. Moms can request milk storage and shipping kits to be sent to their location for use with their pump. Milk is delivered back home, and costs are covered by GE. 3 Data representative of GE’s workforce as of December 31, 2020, extracted on February 10, 2021. * Leadership encompasses the top 1.5 percent of all active employees.

54 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 55 It is clear from our 2020 Diversity Annual Report that we still have work to do. To lead this Employee resource groups critical work, in 2020, we created the role of Chief Diversity Officer (CDO) for GE, named a Chief Diversity Officer for each business unit, and launched the CDO Council, which brings together While we introduced new diversity initiatives in 2020, we have been committed to enhancing diversity at GE for years—our Employee Resource Groups (ERGs) have added value to our colleagues and businesses by helping to engage and develop diverse talent for nearly business CDOs and HR diversity leaders to share best practices and drive new levels of 30 years. We are firm believers in the importance of fostering community. The 2020 African American/Affinity Forum (AAF) virtual connection and accountability across the Company. Each business CDO is tasked to work with symposium, for example, brought together more than 1,000 AAF members from 25 countries for conversations around strengthening the CEOs and their leadership teams to ensure diversity is integrated into business rhythms, advocacy for diverse talent, fostering community, and accelerating the development of AAF members and allies. not run as a separate initiative. Most CDOs retain their daily operational role in tandem with their new position intentionally: these are leaders who know how to deliver results. During monthly operating reviews, each business CEO and their senior HR managers now report on key Diversity and Inclusion key performance indicators to provide regular visibility and accountability, as we do with all critical business metrics.

As we move forward in 2021, GE is strengthening our focus on accountability, transparency, and community by expanding our diversity strategy to include mitigating bias in our talent processes; growing engagement in our employee resource groups; expanding our understanding and collection of our diversity data; and further developing and promoting allies and sponsors. As a company, we look to improve every day, every quarter, and every year. That includes being motivated to demonstrate progress in diversity and inclusion.

We believe strengthening our community externally and internally will help create sustainable change. In 2020, GE Foundation committed $2 million in grants to help create more equitable access to opportunities for STEM education as well as help to remove financial barriers for Norris Ryan, GE Aviation, Cincinnati area, Ohio, U.S.A. minority-owned businesses to participate in training (e.g., cyber security and lean) so they are positioned to compete for business with larger enterprises. See page 83 for more information.

AFRICAN AMERICAN/AFFINITY Diana Kayrouz, GE Renewable Energy, Argentina FORUM (AAF) The AAF has a deep-rooted history and culture within GE as the oldest Internally, we’re proud to have been an early leader in the creation of strong Employee ERG. Born out of activism, the AAF Resource Groups (ERGs) nearly 30 years ago. These groups accelerate development was founded on the principle of through mentoring, learning, networking, organizing outreach and service activities, and community, attracting, promoting, they address challenges that are important to their members and the Company through and developing diverse talent in Q&A with GE Chief Diversity Officer targeted initiatives. Our current company-wide ERGs welcome all employees to learn, America and across GE’s global connect, advocate, and foster a sense of belonging. operations. Mike is the Chief Diversity Officer for GE. In this role, Mike leads GE’s diversity strategy to drive sustainable change with an added focus on driving leadership accountability and metrics, building an inclusive culture, and reinvigorating inclusion and diversity learning and ASIAN PACIFIC ALLIES & PRIDE ALLIANCE (PRIDE) HISPANIC FORUM (HF) mentoring. Mike joined GE in 1981 and, prior to his role as GE CDO, he served as GE Officer FRIENDS (APAF) and President and CEO of GE’s Molecular Imaging and Computed Tomography (MICT) The Pride Alliance is welcoming of The HF is committed to creating an APAF was founded to support business. Additionally, Mike was the first leader for GE’s strategy on global health, called employees who identify as part of the inclusive environment where Hispanics GE’s Asian Pacific Islander (API) healthymagination, to improve the quality, cost, and access to care by 15 percent or more lesbian, gay, bisexual, transgender, can thrive and become a culture employees and offers global on a global basis. During his career, Mike held a variety of roles in engineering, operations, queer, asexual, and intersex (LGBTQAI+) catalyst for GE and our communities, education, mentoring, and and product management. MICHAEL J. BARBER community and their allies. through promoting Hispanic heritage, Chief Diversity Officer, GE networking opportunities to grow showcasing Hispanic talent and value, leadership abilities. and enabling strong networks and Q: HOW DOES DIVERSITY Q: WHAT IS THE MOST PRESSING Q: WHAT DOES A SENSE OF CONTRIBUTE TO TEAM PRIORITY FOR GE’S DIVERSITY AND BELONGING AT GE MEAN TO YOU? alliances across ERGs. PERFORMANCE? INCLUSION EFFORTS? At GE, we are committed to fostering an We are better able to serve our customers We are building a more diverse workforce inclusive culture, where everyone feels DISABILITIES ADVOCACY VETERANS NETWORK (VN) WOMEN’S NETWORK (WN) and address their challenges when thereand a more inclusive workplace by empowered to do their best work because NETWORK (DAN) are people in the room who have had strengthening our focus on accountability, they feel accepted, respected, and that The VN creates a GE community of The WN was created in 1997 to The DAN’s mission is to provide different experiences. High performing transparency, and community. Moving they belong. I believe most GE employees veterans and veteran leaders to support attract, develop, inspire, and retain support and resources that enable teams have the diversity of thought, skills, forward, this means expanding our want their work to be more than a “job”– and encourage the career development female professional talent. diversity strategy to include initiatives like people with disabilities, their families, perspectives, and backgrounds needed to they want to feel part of the purpose their and growth of all members. mitigating bias in our talent processes; and allies to connect and thrive. more completely understand challenges business is working to fulfill, meaningfully growing engagement in our Employee and develop better solutions. Simply said, contribute, and have a rewarding career. Resource Groups globally; expanding our embracing diverse teams and perspectives understanding and collection of our diversity GREEN TEAM NETWORK (GTN) better equips GE to build a world that data globally; and further developing works – for everyone. Building on our commitment to achieve carbon neutrality in our operations and More information about these groups and promoting allies and sponsors. As a facilities by 2030, the GTN supports and furthers our sustainability goals with a can be found on our website and in our company, we look to improve every day, grassroots-driven approach. Members are passionate GE employees from around 2020 Diversity Annual Report here. every quarter, and every year. That includes the world. being motivated to demonstrate progress in diversity and inclusion.

56 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 57 Building a diverse talent pipeline MEET SOME OF OUR GE COLLEAGUES WHO ARE RISING TO THE CHALLENGE OF BUILDING A WORLD THAT WORKS FOR EVERYONE Our ERGs also support our goals to build a opportunities. GE Women’s Network years after the organization was founded Please click “learn more” below to hear more about our colleagues’ unique stories. diverse talent pipeline. For the last 18 years, funded 15 $5,000 SWE scholarships for to give Asian heritage collegiate students a the GE Women’s Network has been working the 2020–2021 school year (through 2019 way to connect with corporations to learn with the Society of Women Engineers (SWE) fundraising). business and leadership skills. GE joined to build a strong pipeline of female talent to as a corporate partner, embracing SASE’s help tackle the ongoing gender imbalance GE’s Asian Pacific Allies & Friends (APAF) focus of on-campus engagement and within the STEM community. Local hubs ERG promotes the value of the Asian proactive top talent recruitment. And as of the Women’s Network hold fundraising Pacific Islander Americans community heartbreaking incidents of anti-Asian hate events throughout the year, raising money through volunteering, educating, mentoring, unfolded in the U.S. in 2020 and 2021, GE’s to fund SWE scholarships to female STEM and other activities. Under the pillars commitment to the Asian community only students. These scholars also become part of recruiting and outreach, GE has long deepened. of GE’s network, with mentor matching partnered with the Society of Asian within the Company, invitations to partake Scientists and Engineers (SASE) to engage For nearly 100 years, the GE Foundation, Lauren Duncan Andrea Henriquez Jamie Pierce Donovan Buckley in professional development activities, and emerging professionals and build better an independent charitable organization Customer Technical Program Sales Manager, GE Healthcare Executive Project Management, Senior Engineer, GE Research line of sight to internship and employment leaders for tomorrow. GE’s relationship with funded by GE, has actively supported Leader, GE Aviation GE Renewable Energy the SASE dates back to 2010, just a few efforts to create a high-quality education pipeline for all students. Most recently, Learn more  Learn more  Learn more  Learn more  the GE Foundation announced a new commitment of up to $100 million to create the Next Engineers program—a global college-readiness initiative to increase the diversity of young people in engineering. Next Engineers is built around some of the best community initiatives happening across GE. GE Girls, an initiative launched by our Women’s Network, has reached hundreds of eighth grade girls to explore STEM careers. GirlsGetSET, a program from the GE team in the U.K., shows young girls Angie Norman Jonathan Metz Russell Stokes Jayesh Shanbhag what Science, Engineering, and Technology Executive Lean Leader, Lead Finance Systems Analyst, President & CEO, Regional General Manager, (or SET for short) is all about. Learn more GE Corporate GE Hitachi Nuclear GE Aviation Services GE Aviation about Next Engineers on page 81. Learn more  Learn more  Learn more  Learn more 

Using lean to amplify our diversity and inclusion efforts We also use lean exercises to examine how we recruit diverse talent to come to GE and how we grow gender and underrepresented minority representation at all levels of the organization.

Ernestine Mboua Mben, LM Wind GAS POWER: FOCUSED PRIORITIES SETTING AND KAIZEN Power, a GE Renewable Energy business, Gaspé, Canada GE Gas Power recognizes that diversity and inclusion play a central role in being successful, and their cultural mission is clear: build a safe, winning, and inclusive culture where every employee is treated with respect and dignity every day. The team is focused on defining the Leadership Behaviors and practices needed to foster dignity and respect, implementing learning and development programs that focus on unconscious bias, crucial conversations, allyship, empathy, and improving the performance management process to Resources—to identify and implement Americans, and a low ratio of diverse drive accountability. GE RENEWABLE ENERGY: necessary changes. The team created interviewers. The team prioritized Lean is helping the business identify areas that drive the most improvement in terms of IMPROVING THE HIRING RATE OF a value stream map, which was used opportunities and turned them into action diversity. Value stream mapping and problem solving identified three focus areas to grow BLACK AND AFRICAN AMERICAN to increase the visibility to different plans that included creating standard TALENT gender and underrepresented minority representation in the business: development, flows, including information, people, and pipelining and recruiting strategies for hiring, and attrition. For development, the team found that most movement into executive To improve recruitment and hiring rate equipment, to help uncover waste and future open roles, and training people leadership occurs through promotion, but the business needs to grow the pipeline of of Black and African American talent in inefficiencies. By visualizing all the steps leaders on strategies to attract more diverse talent. For hiring, the business is refreshing the processes to increase visibility to the United States, GE Renewable Energy currently followed during the external diverse candidates. These kaizen immersed themselves in a kaizen event recruiting and hiring process, the team opportunities will be implemented over more women and underrepresented minority candidates in the interview process. Finally, Vicki Lunsford helps build the heart of the first-ever for attrition, the business will apply lean methodologies to dig deeper into understanding 7HA.03 Gas Turbine, the rotor, for Florida Power & Light. for two weeks, assembling a team of identified eight opportunities for further the course of the year to change the way gaps in the existing talent pipeline. Although GE Gas Power is in the early days of this effort, 12 people—including current Black and kaizen that impact hiring, such as a lack we recruit and hire. the data-based, questioning lens of lean has provided transparent paths forward. African American employees, hiring of diverse candidates, a lack of recruiting managers, and employees from Human strategies specific to Black and African

58 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 59 Safety

At GE, we put safety first Protecting our people and those doing accountability for each business’ safety GE RENE WABLE ENERGY VISION work on our behalf across the globe is program. To help facilitate the success SAFE PROGR AM among GE’s top priorities. Visit our website of a top-driven, operationally-focused GE Renewable Energy launched its here to learn more. safety program, in 2020 GE announced Vision Safe program in 2019, following a Corporate Safety Leader reporting a journey of listening to employees and GE has experienced continued directly to the CEO to complement our contracting partners, and visiting sites. improvement in our overall injury and EHS leadership across the Company. The The program is a fundamental change in illness (I&I) rate over the past decade. role of the Corporate Safety Leader is to However, one injury is too many. We integrate safety more strongly into the GE the way we operate, helping to benefit believe the record of fatalities and operational and leadership mindset as a our safety performance and ability significant injuries over the last several top priority. to bring GE teams and contracting years is unacceptable. The most serious partners home safely. The program issues often involve our project and In 2021, the Corporate Safety Leader is based on three key principles: One services operations with contract workers launched a Safety Promotion Office OUR COMMITMENTS Team, working together; One Goal, or others doing work on our behalf. As (SPO). The SPO is modeled on our Kaizen detailed below, we are focusing heightened Promotion Office to augment our safety zero harm; One Standard, world class. attention on addressing safety at project program, leveraging lean as a critical tool Vision Safe is built on four key pillars: and service operations, both for employees to prevent injuries and events and drive Plan-Do-Review to help ensure jobs GE respects and contractors. safety as a core operational attribute are completed safely every day; Safety for the businesses. This new structure by Design to ensure human factors OPERATIONALIZING SAFETY AT is intended to complement our rigorous are embedded into design processes; THE LEADERSHIP LEVEL EHS program by driving operational accountability and a strong safety culture Training to provide leaders and Reflecting the priority GE places on safety our people, globally, and ensuring learnings and managers with key competencies and discussed above, and the recognition improvements are implemented across tools; and Leadership in Action to hold of the need to improve performance in the enterprise. Additionally, for our 2021 our entire leadership team accountable. higher risk project and safety operations, annual bonus program, we have added a leadership took additional steps in Vision Safe is currently being deployed bonus modifier for safety—in addition to our planet, and 2020 to further optimize our program globally. Using lean kaizen tools, more financial metrics—to reflect our company- and drive improvement in these areas: than 5,000 EHS Gemba Walks have wide prioritization of improvement relative resource prioritization, leadership focus, to health and safety in the workplace. been held globally to improve processes. and company-wide attention on the our communities importance of safety. GE views safety as a core operational issue that must be driven from the top by GE’s operational leaders, starting with business CEO-level As a global company with reach across 170 countries, we are mindful of the impact our actions have on the world—whether it be the people who make up our global workforce or those of our suppliers, the communities where we live and work, or the planet itself. In line with our sustainability efforts toward continuous improvement for purposeful outcomes, we have prioritized the following commitments:

• Protect the safety of our people and those who do work on our behalf Wind farm, Oregon, U.S.A. • Be responsible stewards of the environment —— innovate technology to address climate change and reduce the environmental footprint of our own operations and those of our customers SAFETY ——maintain a strong EHS and environmental compliance program 2018 2019 2020 ——invest in returning contaminated properties to protective reuse for communities Injury & Illness Total Recordable Rate1 0.55 0.60 0.51 Due to the changing nature of GE’s • Respect the human rights of our own workforce and all of those in our value chain enterprise business structure, figures Days Away From Work Incident Rate2 0.24 0.28 0.26 • Respect employee’s rights to freedom of association are periodically updated to reflect changes in scope. For instance, • Hold suppliers accountable for an ethical supply chain Fatalities - Employees 2 3 3 acquired businesses may not have • Transform our communities through healthcare and humanitarian support and shape the aligned data for the same time periods. Fatalities - Contractor Workers 6 2 4 diverse workforce of tomorrow by leveraging the power of GE through the GE Foundation

1 Number of OSHA recordable injury and illness cases per risk population YTD, based on 100 employees working 200,000 hours annually. Baker Hughes included in 2018. Our commitments start on the shop floor and grow to encompass commitments that reach 2 Uses OSHA calculation for days-away-from-work cases (transfer or restricted cases are excluded), based on 100 employees working 200,000 hours annually. into our communities and across the planet. And with every decision, we seek to lead with Baker Hughes included in 2018. integrity in all that we do.

60 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 61 Safety risks in focus at project sites At the same time, we also reinvigorated Although GE’s safety program is a our contract worker incident recording commercial differentiator, we don’t believe We extend our safety expectations to all coordination of EHS and safety with our system to manage the process globally. process. Ensuring we are recording safety is proprietary. The benefit to all places where we work, including at our contractors. These types of operations We review training and competency and learning from both employee is greatest when we share our learnings own operations, customer sites, in the and projects have a wide variability of expectations, programmatic elements and contractor events, as well as and elements of our program to prevent field, and at our project installation and work environment, hazards, and controls for high-risk operations such as working putting mitigations in place to prevent injuries or events. construction sites. Although our safety in place, and we began experiencing at heights, electrical work, and executing them from recurring, is part of our expectations do not change, managing risk contract worker events, primarily in lifts, as well as performance metrics. Using overall commitment to a safe working This shift in our risk profile required us to at various operations sites is inherently this projects space. Evaluation of these these standards, we are able to assess environment for all. identify standard work practices across different. For example, our business model events showed an opportunity to identify capabilities and help drive safe execution variable operations. We leveraged our evolved with the acquisition of , high risk contract workers and projects, in alignment with our expectations. We also developed and launched GE’s learning and the improvement in injury and the incorporation of its power and as well as to operationalize a standard When we find defects in programs or Life Saving Principles (LSPs), a series of and significant events we realized in our grid businesses. This acquisition added pre-qualification common and process. competency, we may partner to help 13 orienting values that illustrate critical own fixed facilities from applying similar delivery Engineering, Procurement, and provide risk mitigation plans or basic steps to stay safe in certain hazardous standard work practices. Starting in Construction, or EPC, and extended Recognizing this new risk profile, we competency in certain areas. situations. These steps are never to be 2018, we developed and implemented scope projects, with GE responsible for implemented a set of standards for circumvented; and if the party doing standard work protocols for these consortium projects and, sometimes, the contractor prequalification, as well as a the work cannot do the work safely—or project operations, including training questions their capability to do so—they and competency, contractual terms must STOP WORK until they can mitigate and conditions, and self-assessment SAMPLE OF GE’S LIFE SAVING PRINCIPLES POSTERS, AVAILABLE IN SEVERAL LANGUAGES the risk. expectations. This lean approach to EHS and safety, including using robust root GE LIFE SAVING PRINCIPLES LIFTING GE LIFE SAVING PRINCIPLES GE LIFE SAVING PRINCIPLES These LSP documents, represented cause analyses and implementing the WORK AT CONFINED visually and in many languages, are widely best defenses available, is critical to GE’s OPERATIONS HEIGHT SPACE available, posted at our operations, and continued improvement. We continue to Follow the Lift Plan, and stay clear of suspended loads Hook on where there is a risk of falling Obtain authorization and check atmosphere before entering a confined space are used to orient our contractors and refine our programs in partnership with 1 3 4 2 partners, specifically at our project sites, to the businesses, subject matter experts, 2 3 GE’s most fundamental expectations. We the Safety Promotion Office, and senior share them freely with our stakeholders. 5 leaders across the Company.

2

3 4

1 1 1 “WALK THE CART:” FOCUS ON DO

1 Only enter a confined space if you 2 Only enter a confined space once 3 Wear appropriate PPE and are authorized and have a valid 3 roles (entrant, attendant and have calibrated gas detector/ SAFETY AT GE AVIATION signed off permit rescuer capability) are clearly alarm, lighting, means of DO assigned and attendant will be communication DO present at all times 1 Do follow the lift plan 2 Do perform a daily pre-use visual 3 Do check that load does not exceed inspection and operational check equipment load capacity Do use appropriate personal fall Do make sure it is in good condition Do make sure it is attached to 4 Have emergency equipment 5 Know and be prepared to follow 6 Monitor ventilation and gas To focus site awareness on hand safety, 1 protection 2 3 a suitable anchor point in place rescue plan detection before, during and Do only use lifting equipment or after work 4 accessories for which you have Do review, understand and follow Do verify working platforms, fall DON’T Have confined space identified the GE Aviation Caledonian site in the U.K. been trained and authorized 4 the suspension rescue plan 5 arrest systems and lanyards are 7 and restrict access at all times anchored securely 1 Do not enter a confined space DON’T unless the atmosphere has been DON’T proven to be safe relies on a mobile display cart to increase 1 Don’t allow yourself or anyone else 2 Don’t position yourself between 3 Don’t use any damaged lifting to be under a suspended load the load and a fixed object you equipment or accessories Don’t work on a vertical lifeline if could get crushed by 1 anyone else is on the same line awareness of potential risks and discuss STOP WORK STOP WORK You are the last line of defense. proactive risk reduction solutions. With You are the last line of defense. STOP WORK You are the last line of defense. its “Walk the Cart” campaign GE Aviation encourages safety at work and at home. The Company provided each employee a pair of gardening gloves and a Handy Home Safety GE 珍爱生命法则 leaflet to continue to prompt hand safety 受限空间 awareness at home.

进入受限空气前,先获得授权并检测气体 As a result of this campaign’s all-employee effort, over the past 17 years, we have seen

** * O2(氧气) ** Ex(防爆) CO2(二氧化碳) H2S(硫化氢) a 96 percent reduction in hand-related injuries. The Caledonian site has been

* * 禁止进入 recognized as a Global Star site and is one of GE Aviation’s leading facilities in employee safety performance. *

* 受限空间-非授权禁入

*

* 紧急出口 务必

1 仅获得授权及签批的许可证后才可 2 仅在三类人被明确指定且监护人始终 3 穿戴合适的PPE,配备经校验合格的 进入受限空间 在场时方可进入受限空间(三类人指 气体测试仪、照明灯具、通讯器材 进入作业人、监护人、救援人)

4 应急装备落实到位 5 知晓救援计划并随时准备执行 6 进入前、中、后,监测通风情况 及气体质量 禁止 7 辨识受限空间,始终限制出入 1 除非受限空间气体经证明安全合 格,否则严禁入内

如不安全,停止作业 你是安全保障的最后一道防线。

62 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 63 Environment HOW WE WORK FOR SAFETY AND THE ENVIRONMENT: OUR EHS PROGRAM

The implementation of these expectations Our environmental program permit coverage, applicability decisions, Reporting and escalation is required in is carried out by a robust network of and exemption criteria, if applicable, at least the event of exceedances of permit limits As with safety, our environmental professionals supporting our sites, every three years. In addition to the self- or other emission/discharge standards, compliance assurance program includes services, and projects across the globe. assessments and inspections, governance failure to obtain, modify, or renew existing multiple levels of assessment, including Compliance is monitored by these teams audits are conducted at a frequency permits, or discovery of a GE operation, self-inspections, environmental program of EHS professionals and through a robust determined by the risk and performance of process, or source that should be, but is reviews and audits, and permit reviews, reporting and metrics structure. each operation. Environmental inspections not covered by a permit. Environmental which are conducted jointly by operations or investigations by regulatory agencies KPIs (key performance indicators) GE drives an open-reporting culture across and EHS professionals. Operations are are reported as “events” and any findings include Framework scores, regulatory compliance and controllership functions, expected to review all environmental are tracked to closure. Key environmental finding closure rate, regulatory training including EHS, in order for issues to be permits annually and confirm compliance metrics are reported and tracked at the completion, severe environmental events, elevated and addressed. Our EHS data is with all permit conditions. In addition to site, business, and company level for the notices of non-compliance, penalties paid, published internally no less than quarterly ongoing management of change, each purpose of monitoring performance and and spills and releases. and is available real-time through a system operation is also expected to confirm ensuring compliance. of dashboards maintained at the company and business levels. This proactive use of Hydro power stations, Linthal, Switzerland performance KPIs and data underscores GE’s commitment to transparency and continuous improvement. EHS performance is reviewed by senior leaders Yanmang Zhang, GE Healthcare, , China across the company, by our CEO in strategy At GE, we are committed to Environment, Our employees complete more than sessions, and by the Board of Directors Health, and Safety (EHS) excellence 1 million EHS courses annually covering through the Governance and Public Affairs to protect people, our communities, regulatory and non-regulatory topics and (GPAC) committee. This layering of review and the environment. We manage translated into appropriate languages. ensures visibility and accountability, our environmental performance and The courses are designed and maintained cornerstones of our EHS program. Audits compliance by holding to the same high centrally by a team who ensure accuracy, are conducted at a frequency that reflects standards globally, often in places where accessibility, and compliance with EHS the inherent risk and performance of the the expectations we set and enforce regulations and GE’s standards. The operation. We also report our performance exceed local regulations. assignments are done locally by EHS on key metrics such as spills and releases, professionals who are able to develop air exceedances, and wastewater Our strong EHS program comes from targeted roles-based training for exceedances to our public stakeholders on a robust network of systems and relevant employees. our ESG website no less than annually. Our professionals supporting our sites, commitment to continuous improvement services, and projects across the globe. We assess the EHS impacts of our and risk reduction drives us to analyze EHS GE’s EHS program is built on a spirit businesses globally using an enterprise- events to identify corrective actions and to of transparency, data, and continuous wide system of record for the majority prevent recurrence. improvement. Our EHS principles include: of our EHS data, allowing for robust analysis and trending to be done in order • Complying with EHS laws and to learn and improve. We track industry GE standards; standard key performance indicators • Managing and reducing risk; (KPIs), such as injuries, illnesses, significant • Reducing our environmental footprint; environmental events, training completion, • Monitoring and evaluating and regulatory findings and closure. performance; and Framework 2.0, a key element of our EHS ENVIRONMENT 97 • Driving operational accountability. management system, measures individual 2018 2019 2020 operations against a series of self- ISO 14001 We maintain a Global EHS Policy and ISO 14001 sites 185 107 97 assessment questions on environment, Due to the changing nature of GE’s an EHS Enterprise Standard which set health, and safety topics. In the Global Penalties Paid (in $ thousands) 65 25 25 enterprise business structure figures are expectations for the GE businesses Environmental Defenses element of our periodically updated to reflect changes in with responsibility for day-to-day Spills & Releases (Count)1 41 36 47 Framework, organizations are evaluated scope. For instance, acquired businesses environmental risk mitigation, compliance on air emission sources, air pollution Air Exceedances (Count)1 1 1 9 may not have aligned data for the same assurance, and EHS culture. Layered on control equipment, water sources and time periods. Wastewater Exceedance (Count)1 25 17 11 this foundation are Core Requirement and discharges, wastewater treatment Technical Standard documents that cover equipment and operating conditions, and 1 Spills & Releases, Air Exceedances, and Wastewater Exceedances data includes Baker Hughes in 2018. specific safety risk areas such as Work hazardous and industrial waste collection, at Height, Confined Space, and Electrical management, and shipping practices. Safety and environmental risk areas Erustus Nzomo, GE Renewable Energy, Kenya such as air emissions, spill and release management, prevention, and response, and waste and water management.

GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 6564 Climate change 2020 CLIMATE CHANGE our 2030 goal will be achieved through For the decade ahead, GE is targeting COMMITMENTS absolute reductions of direct emissions and the majority of its progress toward the As described above, GE is committed to In 2020, GE committed to a carbon energy use achieved through operational 2030 goal with absolute reductions delivering innovation and technology to neutrality pledge by 2030 for GE’s Scope 1 investments, smart power sourcing, and of direct emissions and energy use address the energy transition and climate and Scope 2 emissions. Given the industrial elimination of waste. Our employees achieved through: change globally. This includes taking strong nature of GE’s businesses and its global are using lean to hold site-specific actions internally and leading by example. supply chain, this is a strong commitment in sustainability assessments, identify energy OPER ATIONAL INVE S TMENT S In order to monitor its own environmental leading by example. While we are focused reduction opportunities, and calculate and footprint, GE maintains a greenhouse on driving absolute reductions to achieve track costs and paybacks. GE maintains gas (GHG) and water inventory database, carbon neutrality, where necessary, we a global database used to track our GHG ELIMINATING ENERGY WA S TE which is integrated with GE’s GHG and will balance remaining emissions with emissions, energy, and water usage. This is energy inventory processes. carbon offsets. We anticipate that the the foundation for our reporting. majority of our progress toward meeting SMART POWER SOURCING Through 2019, GE has reduced GHG emissions from our operations by 21 percent from our adjusted 2011 baseline. With these For more details on our incorporation of lean into our sustainability efforts, please refer to page 45-46. results, we surpassed our 20 percent by 2020 GHG reduction goal. Our emissions have decreased due to better control of key gases in manufacturing; energy efficiency projects; business changes, such as acquisitions and divestitures; and changes in overall grid emission factors.

To learn more about our Greenhouse Gas Wind-solar hybrid project in Minnesota, U.S.A. Inventory and Energy Inventory Process, ENVIRONMENTAL “TREASURE click here. HUNTS” AT GE AVIATION GE Aviation transformed the pandemic- induced downturn in the global commercial aviation industry into an opportunity to use lean at its facilities CLIMATE CHANGE AND ENERGY worldwide to identify energy savings BASELINE1 2018 2019 2020 opportunities. When some of GE Aviation’s facilities temporarily ceased GE Operational GHG Emissions (million metric tons of CO equivalent) 2.3 2.80 2.39 2.07 2 CENTER FOR DECARBONIZATION GE HEALTHCARE ELECTRIC VEHICLE operations and went into idle mode, GE (market based) INITIATIVE In 2021, as part of its efforts to align Aviation leveraged the opportunity to execute Environmental Treasure Hunts Scope 1 Emissions (million metric tons of CO2 equivalent) 1.29 1.00 0.92 technology and innovation to addressing As part of its commitment to increasing to find waste from sources like HVAC, climate change, GE created the Center the use of renewable energy, reducing lighting, compressed air, and water usage. Scope 2 Emissions (million metric tons of CO2 equivalent) (market based) 1.51 1.39 1.16 greenhouse gas emissions, and improving for Decarbonization, a new cross-GE These Treasure Hunts also identified GE Operational Energy Use (million MMBtu) 24.9 30.1 25.7 23.2 organization with a mission to serve energy efficiency, GE Healthcare is opportunities for operational investment the broader and connected GE interests transitioning its fleet of over 10,000 cars and process improvements which would Direct SF6 Emissions (thousand metric tons CO2 equivalent) 179 164 138 addressing the future of energy. One of and vans in North America and Europe optimize energy and water use. to electric vehicles. We consider it Total Electricity (MWh) 3,690,000 3,420,000 3,030,000 the initial challenges our businesses and customers can face is in developing a clear, important to lead by example as part A total of 135 energy, water, and natural Renewable Energy Used (MWh) 44,541 31,800 53,000 data-backed understanding of the complex of our longstanding commitment to gas-savings projects were identified; 97 of them were implemented in 2020, and elements of the energy transition, such environmental stewardship, human rights, the balance are planned for 2021. These 1 For GHG and energy metrics, GE adjusts its 2019 baseline inventory to account for divestments and acquisitions. Interim years are not adjusted. as technical feasibility, future cost curves, and a culture of integrity and compliance. events resulted in 65 million kilowatt The GE Greenhouse Gas (GHG) Inventory follows the World Resources Institute/ World Business Council for Sustainable Development (WRI/WBCSD) Greenhouse Gas and the interdependency of various energy hours reduced in 2020—lowering utility Protocol: A Corporate Accounting and Reporting Standard, Revised Edition (the “Protocol”). GE utilizes the Protocol for all definitions, assumptions, and calculations for solutions. An initial goal of the Center is to costs while saving approximately 45,000 Scope 1 and 2 GHG emissions and energy consumption discussed in this document unless explicitly stated otherwise. develop and share common model outputs tons of Scope 1 and 2 CO2 emissions. that facilitate comparative and integrated views drawn from a highly-vetted and In 2021, GE Aviation continues employing objective data set. This output will serve as Treasure Hunts in our operations and foundational for the entire company to use embedding them into the way we work. for strategic planning activities. The Center Events were already underway in the first quarter of 2021 and will continue also drives common ‘Voice of Customer’ throughout the year. The learnings from engagements to identify “problems worth these events are shared and will help solving” and generate core strategic us optimize energy savings across our questions for further strategy development. entire portfolio.

66 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 67 ENGAGING GLOBALLY TO MOVE FORWARD ON CLIMATE MITIGATION GE’S AMBITION TO BE A NET ZERO COMPANY AND RESILIENCE GE’s purpose is rising to the challenge achieve their climate goals and meet the products that GE sells, the planned exit We see 2021 as a historic year in making progress in the global efforts to address climate of building a world that works, and GE world’s needs for reliable, affordable, and from the new-build coal power market change. GE is proud to play its part in supporting and being an active participant in is uniquely positioned to help address sustainable power and safe, efficient flight, that we announced in 2020 will result the solutions. the urgent challenge of climate change. while continuing to invest in breakthrough in a significant reduction in our Scope 3 In addition to our key contribution of technologies for the future. As our emissions over the near term. Over the At the April 2021 Leaders Summit on Climate convened by the United States, 40 world innovating technologies and solutions industries continue to move toward a net near and medium term, the onshore leaders began to set the stage for global action leading up to the 26th Conference of the to continue driving the global energy zero future, we believe GE will continue and offshore wind power, grid, and Parties meeting in November 2021 (COP26). The United States announced its “Nationally transition, we are taking a number to play an important role in developing other solutions that GE’s Renewable Determined Contribution” to the Paris Agreement: a 50–52 percent reduction in emissions of complementary actions such as innovative technology solutions to enable Energy business provides will continue by 2030 compared to 2005. Canada, the U.K., and also announced more aggressive the planned exit from the new-build that transition. to support the growth of renewables­ emission reduction targets, while other nations signaled an intent do so later this year coal power business and providing an based generation. Renewables growth through COP26. influential voice globally for ambitious With net zero as our 2050 ambition, avoids new emissions and will further we also recognize the importance of We applaud these stronger reduction targets. Prior to the Summit, we joined 300+ greenhouse gas emission reduction decrease the emissions intensity from measurement and target setting to drive companies in signing two letters to the incoming Biden Administration indicating our targets aligned with the goals of the Paris customers’ use of GE products across progress in reducing emissions over a support for setting a U.S. federal climate target to reduce emissions. Alongside Apple, Agreement. We have also worked for our power businesses. We anticipate shorter time horizon as well. GE’s product Google, Nike, Walmart, and other multinational companies, we joined the international many years to reduce GE’s emissions: that the significant growth in renewable Learn more  portfolio ranges from conventional power call for partnering and investing in innovation to deploy renewables aggressively, make through 2019, GE reduced greenhouse energy-based generation will also be generation equipment to renewable power and grid infrastructure more resilient, and invest in breakthrough technologies like gas emissions from our operations by complemented by strategic deployment energy, grid, digital, and other technologies advanced nuclear, hydrogen, and carbon capture. 21 percent compared to our adjusted 2011 of gas power both to reduce emissions baseline, surpassing our prior “20 percent that will help drive decarbonization not and to become a force multiplier for But beyond just attaching our name to letters, we have been sharing specifics on how to by 2020” greenhouse gas reduction goal. just for our customers but for consumers building renewable energy infrastructure. realize aggressive climate goals for the energy sector. In April 2021, CEO Larry Culp joined In 2020, we set a new goal of carbon of electricity much more broadly. GE’s Meanwhile, GE Aviation has already Sen. Joe Manchin (D-W.Va.) and Southern Company chairman, president, and CEO Thomas neutrality by 2030 for GE’s operations contribution to the energy transition committed along with our commercial Fanning at an Axios event we hosted to discuss energy politics and policy. On April 21, (Scope 1 and 2 emissions). Our progress over time should be seen not just in airframer and airline customers and 2021, Culp joined Secretary of Energy Jennifer Granholm to discuss the importance of grid toward that new goal will generate a absolute emission reductions but also partners to the industry’s goals targeting resilience in realizing climate change goals. On April 23, 2021, GE Renewable Energy Chief meaningful reduction in emissions, although in the growth of zero carbon energy and carbon neutral growth in aviation from Technology Officer (CTO) Danielle Merfeld spoke at a separate White House session focused we recognize other types of emission avoided emissions that many GE products 2020 and achieving a reduction in net on innovation with President Biden and Climate Envoy John Kerry. We shared our global reductions are needed over time across the enable. The exercise of developing specific, CO2 emissions of 50 percent by 2050. decarbonization ideas and specifics with thousands of business leaders, government broader value chains in our industries to credible, and well-founded greenhouse Furthermore, GE Aviation supports officials, investors, and environmentalists through the week-long discussions. And we meet the Paris Agreement’s goals. gas emission reduction metrics and goals initiatives in our industry to achieve net capped off the Summit with the GE Foundation announcing a commitment of up to that include emissions from sold products zero carbon emissions by 2050, and in $100 million to increase the diversity of young people in engineering. To that end, we are setting a further outside of GE’s operations also depends that context we will continue providing ambition for GE to be a net zero company on the range of potential pathways for technological leadership in transitioning GE intends to be an active participant offering constructive input to the leaders charged by 2050—including not just GE’s operations, decarbonization, the speed of research to hybrid flight and expanding the use with translating ambitious climate targets into laws, regulations, and policies. In addition but also the Scope 3 emissions from the and innovation efforts, the timelines for of sustainable aviation fuels in our next use of our products. Within the category deployment of technologies, the impact of to providing our energy transition and decarbonization expertise, we will focus on both Learn more  generation engines. international and domestic climate finance to enable all countries to succeed in their of Scope 3 emissions, we are focusing government policies, and other factors that goals, the development of a U.S. clean energy standard and carbon policy, investments on reducing emissions from the use of could significantly affect GE’s approach in Over the long term, to achieve the levels in grid modernization, breakthrough technologies such as carbon capture, hydrogen, and sold products as the most impactful and the decades ahead or are not yet known. of decarbonization that the industries advanced nuclear, and opportunities for the aviation sector to innovate decarbonization relevant component given the nature Increasingly sophisticated modeling, we serve will need to align with the goals solutions. See our energy transition discussion starting on page 20 above for more details. of our business. Many of our customers such as in the recent “Net Zero by 2050” of the Paris Agreement, we anticipate operate in carbon intensive industries report from the International Energy that additional breakthroughs and that are at the center of the energy Agency (IEA), is starting to provide more advances will be needed to develop transition, and partnering with them to insight into what the potential pathways deep decarbonization solutions that are help reduce emissions with our technology to net zero may look like. As we continue widely available, scalable, and affordable. will play an important role in the broader to study these pathways using both These include solutions such as the use decarbonization of the economy. our internal and external modeling and of hydrogen, carbon capture, and small scenarios, we plan to continue developing modular nuclear reactors for power As a technology provider to the power and and to communicate details about more generation; electric flight and hydrogen- aviation sectors globally, we are particularly specific, nearer term GE greenhouse gas based commercial aviation; direct air aware of the engineering challenges still to reduction metrics and targets that include capture; and other technologies. The pace be solved to make the ambition of net zero Scope 3 emissions. and adoption for these types of solutions a reality, and that many of the solutions in the more distant future are considerably will need to be developed in collaboration Already some broad contours of the more difficult to meaningfully estimate GE Leaders engaging at the White House and with policymakers and other companies. pathways for our businesses to reach today. But as a company that has led beyond during Climate Week However, we believe those challenges net zero by 2050 are clear. For example, innovation in our industries for more than Top left to right: Jim VandeHei, Axios; are also key strategic opportunities for there is broad consensus that in the near Larry Culp, GE; a century, GE will continue to partner Danielle Merfeld, GE Renewable Energy solutions and ongoing innovation that term the power generation mix globally with our customers to drive meaningful Chief Technology Officer GE can provide. As described elsewhere needs to rapidly shift away from coal, progress on the energy transition and to Bottom left to right: William “Mo” Cowan, GE in our Sustainability Report (see pages and our business strategy is aligned President, Global Government Affairs and Policy; build a world that works sustainably. Roger Martella, GE Chief Sustainability Officer 20–26 and 31–36), we are providing with that anticipated trend. Relative solutions today that help our customers to the total emissions associated with

68 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 69 Water through cooling water from freshwater • Rainwater sources. To track GE’s water usage, GE • Brackish surface water or seawater RECYCLING BLADES: CREATING A CIRCULAR ECONOMY FOR COMPOSITE MATERIALS In 2020, GE met its goals to reduce water facilities use a robust, global database to • On-site groundwater well use by 20 percent — and, in particular, manage our reporting, including quantities In December 2020, GE Renewable Energy reduced freshwater use by approximately of water withdrawn from each of the announced it signed a multi-year agreement 21 percent — compared to 2011. Water following source categories: with Veolia North America (VNA) to recycle usage captured includes potable, process, blades removed from its U.S.-based onshore • Public/commercial and sanitary water, as well as once- turbines during upgrades and repowering • Fresh surface water efforts. Wind turbine blades may be replaced through turbine improvement, or “repowering” efforts, when specific elements of the turbine are upgraded to improve the efficiency and lifespan of the turbine without replacing the entire machine. Longer, lighter blades help the turbine to generate more energy every year, providing even more renewable energy to then used as a replacement for coal, sand, blade recycling enables a 27 percent net end customers. and clay at cement manufacturing facilities reduction in CO₂ emissions from cement across the U.S. On average, nearly 90 production and a 13 percent net reduced The first agreement of its kind in the U.S. percent of the blade material, by weight, water consumption. In addition, a single wind industry, the partnership with VNA will be reused as a repurposed engineered wind that weighs 7 U.S. tons will allow GE to recycle the majority of material for cement production. More than recycled through this process enables the blades that are replaced during repowering 65 percent of the blade weight replaces cement kiln to avoid consuming nearly efforts—a recycling solution that can be raw materials that would otherwise be 5 tons of coal, 2.7 tons of silica, 1.9 tons of deployed quickly and at scale to maximize added to the kiln to create the cement, limestone, and nearly a ton of additional benefits to not only the wind industry WATER and about 28 percent of the blade weight mineral-based raw materials. Largely due To learn more about our Water Inventory but also to the aerospace, maritime, provides energy for the chemical reaction to the avoided coal consumption, this type 1 BASELINE 2018 2019 2020 Methodology, click here. automotive, and construction industries in that takes place in the kiln. VNA has a of blade recycling also has a net-positive the future. successful history of supplying repurposed environmental impact in the categories Total Freshwater Use 6.52 6.54 4.93 5.12 engineered materials to the cement of human health, ecosystem quality, and (Billions of Gallons) What’s more, recycling decommissioned industry. Similar recycling processes in resource consumption. The resulting wind turbine blades into cement Europe have been proven to be effective at cement has the same properties and Once-Through Cooling Water 2.27 1.64 1.85 production will aid the cement industry a commercial scale. performance as cement manufactured using (Billions of Gallons) in its efforts to decarbonize. As a part of traditional means, meeting all applicable the agreement, blades that have been An environmental impact analysis conducted ASTM standards. 1 For water metrics, each year GE adjusts its 2011 baseline inventory to account for divestments and removed from turbines will be shredded at by Quantis U.S. found that, compared acquisitions. Interim years are not adjusted. VNA’s processing facility in Missouri and to traditional cement manufacturing,

Product stewardship Responsible product stewardship—with a relentless focus on GE AND HITACHI ABB POWER GRIDS SIGN LANDMARK AGREEMENT TO REDUCE ENVIRONMENTAL IMPACT IN THE ELECTRICAL TRANSMISSION INDUSTRY GE’s businesses are constantly innovating eliminating waste—is woven into GE’s culture and strategy. to enhance efficiency and reduce the On Earth Day 2021 (April 21), GE In 2015, GE pioneered a fluoronitrile-based Company’s environmental impact while Renewable Energy’s Grid Solutions gas, which we named g³, and subsequently

Building a World that Works, either business and Hitachi ABB Power Grids developed a broad SF6-free product through their own work or, in many cases, Ltd. announced a non-exclusive, cross- range for eco-efficient insulation and by partnering with other organizations. licensing agreement related to the use of switching gas in high-voltage equipment. We consider the environmental impact an alternative gas to sulfur hexafluoride A recent EU Commission report concluded of our processes and products from (SF6) used in high voltage equipment. that fluorinitrile-based gas mixtures design to operationalization, leveraging Under this landmark agreement, both may be the only insulating and switching our lean principles to drive efficiency and companies will share complementary gas alternative to SF6 when space is eliminate waste. Across our businesses intellectual property, paving the way for a a constraint. and around the world, we’re using lean standard SF6-free solution for high-voltage to make real improvements in safety, equipment and enabling utilities and The two companies will keep the product quality, delivery, and cost. For example, industries to accelerate their reduction of development, manufacturing, sales, in 2018, a GE Aviation plant in Batesville, greenhouse gas emissions. marketing, and service activities of their Mississippi, was losing up to 15 percent gas solutions fully independent. Each of its output due to production defects. For almost half a century, SF6 gas has contributes to climate change. For this company will continue to independently Using lean tools, the plant has been able been the norm in the electrical power reason, GE and Hitachi ABB Power Grids grant and set terms of licenses to its to reduce losses by more than 60 percent transmission and distribution industry due have been investing in the development of respective intellectual property, hence so far, saving millions of dollars’ worth of to its unique physical properties. A powerful better alternatives to SF6. preserving supplier base diversity for the waste. And it extends to our customers as greenhouse gas if leaked, however, SF6 industry and fair competition. well; our GE Digital team creates software LM Wind Power, a GE Renewable Energy business, Cherbourg, France for manufacturers to map and eliminate waste in their own processes.

GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 7170 Environmental justice technology plays a key role in helping Brownfields NEW governments reach their Paris Agreement MANAGING SUPPLY OF GOLDSEAL GE’s implements its commitment to As with any long-standing industrial PRODUCTS DURING COVID-19 PRODUCT goals, while also promoting the UN’s SDGs, environmental justice in several ways. which we believe are the blueprint to company, GE owns a number of former The COVID-19 pandemic greatly disrupted PURCHASE GOLDSEAL PROGRAM: achieving a better and more sustainable manufacturing properties that are no the global refurbished medical equipment OR LEASE First, we are committed to ensuring that LEASE RETURN PRODUCT all communities where we operate realize future for all (see pages 6–9). longer core assets for GE’s businesses. market in 2020, and companies like GE OR BUYBACK the strongest environmental protection These properties can be found anywhere Healthcare were challenged to secure Third, GE supports policies to cleanup from our activities. from thriving manufacturing hubs to used assets while demand spiked for new • Comprehensively refurbished and/or and redevelop idle contaminated remanufactured small-town centers and rural areas. GE has and refurbished equipment. GE used its Second, we strongly believe that access to properties into new hubs of economic • Updated with new software committed to stewarding these unused problem-solving capabilities to navigate affordable, reliable, sustainable electricity growth and job creation. As described • Recertified following all FDA requirements below, we are particularly focused on properties responsibly back to productive these constraints. is critical to reducing poverty and hunger, • Equipment backed with 1 year, addressing brownfields—contaminated reuse in a way that stimulates economic same­as­new equipment warranty and promoting access to education and growth and community development, healthcare for all people. As described vacant properties that could serve a avoids property blight, and allows GE on page 20 above, we are passionate better purpose once cleaned up—in “In a circular economy, we to redirect financial assets back to its about succeeding in the energy transition environmental justice communities core operations. For certain parcels look at how we can make in a way that brings reliable electricity through a GE initiative investing in cleaning with lengthy operating histories, this to everyone in a sustainable way. Our up properties for public good. the right commercial and RECLAIM FOR PARTS environmental plays to gain AND MATERIALS more value from the supply Identify parts for refurbishing and/or repurpose chain. On the environmental side, this means keeping waste out of landfills, saving energy on the creation of new From 1836 through 1989—long before GE’s ownership—the Ghent, Belgium plant shifted from products, saving money dyeing and cutting textiles to metal working and on raw material costs, electrical component assembly to producing Bakelite resins, polyesters, and synthetic materials. and more.” END OF LIFE SIVA BALAKRISHNAN About 94 percent to 96 percent of most systems are recycled, GE Healthcare, Goldseal General Manager substantially reducing the volume of waste en route to landfills

GE’S ENVIRONMENTAL JUSTICE in EJ community properties with and technical resources to assure that BROWNFIELD INITIATIVE more challenging commercial cases any proposed redevelopment plans GE HEALTHCARE PRODUCT STEWARDSHIP COMMITMENT: As these pages show, GE is committed for redevelopment. Using the U.S. reinforce community revitalization goals Environmental Protection Agency’s (EPA) and catalyze sustainable economic • For more than 20 years, GE Healthcare’s GoldSeal program has played a vital role in reducing medical imaging equipment waste by to prioritizing the cleanup of properties screening tool, EJSCREEN, GE has reviewed redevelopment. GE also plans to promoting and enabling the reuse of equipment and parts from de-installed imaging systems. After undergoing an extensive inspection that can be put to a greater community its inventory of 100+ owned, underused implement similar available screening and testing process, GoldSeal equipment is refurbished to meet the original system specifications. Buyers of GoldSeal MRI, CT, or benefit or public good. In many areas, properties in the U.S. to identify properties approaches and to target investment PET/CT products can save on the acquisition costs associated with buying new equipment. Machines deemed unsuitable for GoldSeal there are myriad opportunities for located in disadvantaged communities for cleanup and redevelopment at our refurbishment are dismantled at end of life, and after successfully passing acceptance testing criteria, specific parts are harvested for investment to redevelop a property, that are most heavily burdened by historic underutilized properties in disadvantaged reuse. Where harvesting is not appropriate, GE Healthcare recycles about 94 percent to 96 percent of most systems. In a typical year, but in some environmental justice (EJ) industrial activity and least able to bear communities across the globe. Once GoldSeal refurbishes approximately 8,000 pieces of imaging machines and ultrasounds. neighborhoods, that investment pipeline is not as strong. Even after remediation, this burden. these properties are identified, we will • Customers can reset the life of their • Our Pharmaceutical Diagnostics • We also have numerous smaller projects the commercial opportunities in some look for opportunities to make additional During 2021, GE will prioritize investment existing scanner with new applications business, which develops and supplies around the world. For example, in neighborhoods are sparse, and leaving a investments beyond cleanup and and the latest generation hardware imaging agents used to support around China, our teams have worked to save neighborhood with a vacant building or lot in these properties to conduct further demolition to bring some public good to with our SIGNA™ Lift program. We 100 million procedures per year globally, helium usage during MR transportation, creates further blight. assessment and develop site-specific the community in these spaces. also have certain scanner designs equivalent to three patients every reducing the helium leakage rate from strategies for environmental cleanup and that allow customers to upgrade second, has a contrast media return 66 percent to 33 percent saving almost As part of its commitment to real estate repurposing. GE intends to their systems without having to do a program in a number of markets. To 15,000 tons of helium and reducing environmental justice, GE in 2021 is work hand-in-hand with local government complete system swap. This prolongs reduce the volume of pharmaceuticals the energy consumption for helium focusing a new initiative and investment and private groups, property experts, the useful life of the product and requiring disposal, GE Healthcare takes production and refilling. In , reduces waste for our customers. back unopened iodine-based contrast packing boxes were modified and And we use a packaging system4 for media from customers or its supply reused as covers for kitting trolleys our contrast media pharmaceutical chain, with active pharmaceutical before they are recycled by the vendor, products that is 100 percent recyclable, ingredients then recovered and/or saving more than 5500 kilograms in with a 59 percent lower (total life recycled. In addition, GE Healthcare materials annually. In Southern China, cycle) environmental impact than has implemented an expanding service changes including using a customer glass alternatives. which allows customers to return any warehouse and shipping equipment opened but leftover iodine contrast and waste packaging on the same truck media product back to GE for recycling have led to reductions of 50 percent in and re-use. carbon emissions.

4 PlusPak, polypropylene packaging

72 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 73 commitment can prove daunting, costly, for strategic action and investment along a Brownfields Program has repurposed 1.8 Cleaning up legacy sites and time-consuming due to obsolete Brownfields Pipeline to ensure that all sites times more challenging sites than under We are committed to managing sites public, etc.) to encourage dialogue and management practices necessary to infrastructure and environmental impacts. move successfully through the process. GE’s previous approach. Simultaneously, the team has increased average property that are or may be impacted with legacy communications that can be factored into remediate and, in some cases, redevelop In 2012, to accelerate property reuse, GE’s Brownfields program has meaningfully sales values by 16 percent, allowing the contamination arising from current or our remedial decision-making. these sites and return them back to GE founded the Brownfields program advanced GE’s property stewardship efforts. team to recoup $1.3 billion in property sales former manufacturing operations with the local communities for productive We employ a matrixed resource approach to focus on repurposing the company’s Since 2012, GE has sold more than 330 proceeds. This is more than 2.4 times the the utmost care, ensuring the health and reuse. From a program management to remedial site management utilizing former industrial assets. This team divides industrial sites that have been properly sales value received over a comparable prior safety of our workers, the communities perspective, we have recently incorporated a wing-to-wing team of in-house and sites into two categories for action: those prepared for appropriate reuse, more than timeframe. Moreover, by repurposing these in which these sites are located, and the principles of lean to drive long­ external environmental professionals properties having minimal impact that can double GE’s former pace. Seventy percent idle assets, GE has shifted approximately the environment. Further, we manage term solutions for the environment and and other subject matter experts be repurposed quickly; and those properties of these sites fall into the second category $38 million that would have been paid our remedial actions at these sites in company, in addition to helping identify (i.e., technical, legal, finance, and requiring demolition, remediation, regulatory requiring substantial work for meaningful annually to maintain these vacant properties compliance with applicable environmental process/programmatic issues requiring communications personnel) to manage engagement, or other substantial work to redevelopment, compared to fifty-two back into core business operations, laws and regulations, as well as applicable improvement and helping to drive more the full life cycle of a remedial project from promote meaningful reuse. Based on these percent in prior years. By melding a data- freeing up $196 million through 9 years of federal financial reporting and reserve accountability across the team. investigation to remedy implementation categories, the team prioritizes the sites driven, methodical preparation process program sales. requirements. In most cases, we work in with a significantly increased sales rate, the collaboration with the appropriate federal, and potential maintenance and GE recognizes that contaminated sites state, or global environmental regulatory monitoring obligations. We draw upon the can be concerning and controversial authorities charged with management of experience and expertise of this team of issues for surrounding communities. GE these sites but also work with other key experts to develop strategies that utilize works to develop solutions in consensus stakeholders (e.g., local municipalities, the state-of-the-art technologies and best with key regulators and the public to the fullest extent possible. Once a remedy is Repurposing former industrial assets decided, GE aims to exceed expectations on timing of implementation and efficacy of the outcome. Some of our most significant projects that were designed and implemented in close collaboration OAKLAND, CALIFORNIA BRIDGEPORT, CONNECTICUT GHENT, BELGIUM with government agencies and other GE’s Oakland plant manufactured For 90-plus years, GE’s 76-acre Bridgeport, From 1836 through 1989, the Ghent, Belgium stakeholders are reflected below. electrical transformers from 1924-1975. CT plant produced wire and cable, plant shifted from dyeing and cutting textiles The 24-acre property is one of the last appliances, and other goods. By 2007, to metal working and electrical component large undeveloped tracts of industrial land innovations in manufacturing had rendered assembly to producing Bakelite resins, near Oakland Bay. GE has worked with the buildings obsolete. GE decommissioned polyesters, and synthetic materials. GE California DTSC and U.S. EPA to perform the site, deconstructed the buildings, acquired the property in 1989 for production targeted cleanup actions on site and on and sampled environmental media to of electrical components and power supply neighboring properties. In 2019, GE sold begin remediation. In 2018, GE donated equipment. When GE sold its Industrial the property to Bridge Development 17 acres of land and worked with The City Solutions business in 2018, new owner ABB Partners, which is redeveloping the of Bridgeport to relocate its Harding High continued to operate on portions of the site property and returning it to productive School from an aging nearby campus to a under a lease with GE. To assure that site reuse for the benefit of the Oakland state-of-the-art facility built on part of the redevelopment would render the property community. In 2020, BRIDGE broke ground site, installing solar panels on an adjacent suitable for future use, GE teamed with on the new, state-of-the-art industrial parcel to provide renewable power for Revive, a Belgian brownfields developer, who building, which will incorporate notable the new school. The following year, GE entered the site into Belgium’s Brownfields features, including the original brick façade constructed an athletic complex with turf program and expanded the remediation from the former structure into the building. baseball fields for the Bridgeport Caribe begun by GE. As of May 2020, Revive had The new facility is expected to be in the Youth Leaders, a not-for-profit serving purchased the property and begun cleanup. first quarter of 2022. nearly 700 youth through sports, education, HOUSATONIC RIVER: A LANDMARK AGREEMENT and community programs. By 2020, the Twenty years ago, GE committed to good on our longstanding commitment ‘’It’s a settlement that Connecticut Department of Environmental work with the EPA, Massachusetts and to a comprehensive cleanup of the supports health and Protection and the U.S. EPA confirmed that Connecticut, and local communities to Housatonic Rest of River that protects the GE had met state and federal corrective clean the Housatonic River. Since that environment. This plan brings certainty restoration and action targets for the property. time, we invested more than $500 million to the parties, exceeds the cleanup sustainability … (and) in environmental projects in the Pittsfield requirements of an earlier Consent Decree, ensures the Housatonic Oakland, California, U.S.A. (artist rendering) Bridgeport, Connecticut, U.S.A. area, including the cleanup of the first two and removes more PCBs from the river River is enjoyed by future miles of the river. We’ve also provided than GE originally agreed to, and provides generations, not just economic development funds to the City of local communities with additional financial through the history books.” Pittsfield, remediated commercial property and land resources for development. As for donation to the Pittsfield Economic part of the agreement, GE has started Development Authority, and provided work to design the cleanup and begin — SEN. ED WARD MARKEY, additional funds to PEDA to develop the implementation at the earliest opportunity. D-MASSACHUSETTS William Stanley Business Park. The agreement is currently under appeal at In 2020, we reached an agreement with the EPA’s Environmental Appeals Board. the EPA and local communities that makes Learn more 

GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 7574 Human rights

HUDSON RIVER: A “HISTORIC ACHIEVEMENT” People are at the heart of GE’s operations and strategy. We have implemented a suite of policies and programs to respect our own workers, those of our suppliers, and the communities affected by GE operations and business relationships. The U.S. Environmental Protection Agency were below EPA’s criteria for removal. GE “The Hudson River PCB (EPA), on April 11, 2019, confirmed GE worked closely with the EPA, New York Superfund dredging project GE’s Human Rights Statement of Principles is the cornerstone of our global program, grounding our commitment to human rights in the successfully completed the Hudson River State, and local communities to ensure the United Nations Guiding Principles on Business and Human Rights, the OECD Guidelines for Multinational Enterprises, and the Ten Principles dredging project. The EPA concluded success of the project and invested $1.7 has been a success ... This project is the most extensive of the United Nations Global Compact. Driven by those standards, we strive to respect the fundamental dignity of everyone we might affect that the dredging project was effective billion in the work. directly through our operations, products, and services and indirectly through our business relationships across the globe. Our ideals flow in reducing PCB levels and said these dredging project undertaken from the International Bill of Human Rights, the International Labor Organization Declaration on Fundamental Principles and Rights at GE’s focus on the Hudson continues. declines are expected to continue. in the nation, and its success Work, and the Sustainable Development Goals. We seek to treat everyone affected by our business and value chain—including employees We are working closely with the EPA is a historic achievement (see Respectful Workplace), workers, customers, and communities—with fairness and dignity. During six seasons of dredging, GE to address environmental conditions removed more than twice the volume along the shorelines and collecting data for the recovery of the of PCBs the EPA originally expected. The to assess ongoing improvements in the Hudson River.” project produced declines in PCB levels river itself. in sediment, water, and fish from their — U.S. ENVIRONMENTAL pre-dredging levels. New York State data Learn more  PROTECTION AGENCY showed that 99.8 percent of post-dredging sediment samples in the Upper Hudson

controls and requires that the businesses Standard. The Human Rights Working GE human rights enterprise have appropriate mechanisms in place Group meets regularly to discuss the policies and standards to monitor those controls to mitigate implementation of the standard and the human rights risk within our operations. evolving landscape of human rights issues For our employees, directors, and officers, Furthermore, the Enterprise Standard and risks in the communities we serve. GE’s The Spirit & The Letter (S&L) details sets out minimum requirements regarding GE’s human rights expectations along risk assessment and mitigation, due with other related policies and procedures diligence of third parties, and escalation Modern slavery such as our Environmental, Health, and and remediation of any concerns related to Safety Policy and Respectful Workplace Since 2017, GE has published a California Our global impact human rights. Policy. These policies are embedded Transparency in Supply Chains Act Statement and an annual Modern Slavery throughout GE’s business operations Implementation of the Human Rights Act Statement outlining our efforts to through enterprise standards and policy Enterprise Standards requires cross prevent forced labor in our operations and documents and implementation. functional engagement. The GE Global supply chain. Our human rights program SURABAYA, INDONESIA Human Rights Counsel leads a Human The Human Rights Enterprise Standard, is multi-faceted and includes enterprise Following closure of the GE Lighting of the heavy metal impacted soil as well monitoring was conducted periodically Rights Working Group with business intended specifically for GE business standards and policies that guide our Surabaya (Indonesia) manufacturing as a series of injections of emulsified over 12 months (September 2019— human rights champions representing compliance professionals, supplements conduct across the Company, ensuring an plant, GE undertook site closure soil and vegetable oil to promote the natural September 2020) to track the natural every business and various functions the S&L Human Rights Policy by setting ethical supply chain with suppliers through groundwater investigations in 2017–2019. breakdown of the solvents present in degradation process and confirm that throughout the organization. Each forth the core human rights expectations our Supplier Responsibility Governance Results of these assessments confirmed groundwater. The RAP was approved by solvent concentrations were reduced business human rights champion works of the businesses. The Enterprise Standard (SRG), Responsible Mineral Sourcing, and the presence of a localized heavy metal the environmental regulator Kementerian below the applicable regulatory limits. The with its business Human Rights Risk addresses GE’s most salient human promoting a respectful workplace. In 2021, impact in shallow soil and a separate Lingkungan Hidup dan Kehutanan (KLHK) regulator issued a No Further Action notice Mitigation Team to discuss the salient rights risks within our operations which we published our U.K. Modern Slavery area of localized groundwater impacted in May 2019 and GE proceeded to conduct in December 2020, signifying the end of human rights risk across the Company, fall primarily in supply chain, facility Act Statement and Australia Modern by solvents. the remediation in August 2019. GE's remediation obligations and releasing how to address the risk and who is site management, and subcontractor Slavery Act Statement providing a detailed the site for future use. responsible for owning, and implementing engagement. It outlines auditable description of our approach to addressing As part of preparing the site for sale Following completion of the remediation, the requirements in the Enterprise modern slavery. and re-use, GE prepared and submitted validation sampling of the soil excavation a Remedial Action Plan (RAP) in confirmed that background concentrations December 2018, involving the excavation had been achieved. Validation groundwater

76 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 77 Ethical supply chain and responsible mineral sourcing

GE is committed to unyielding integrity incorporated into GE products and/ suppliers we can build their capability to and high standards of business conduct or if they use labor brokers to recruit improve their compliance, environment, in our dealings with suppliers. Since 2002, migrant workers. health and safety practices, and fair GE has implemented an extensive Supplier • A rigorous auditing program using employment practices, and reduce human Responsibility Governance (SRG) Program to trained and certified SRG auditors, rights and modern slavery risks. build and strengthen an ethical, sustainable, to assess conformance with our and transparent global supply chain and requirements prior to onboarding. Responsible mineral establish clear social and environmental • Monitoring the continued compliance responsibility requirements for suppliers. and improvement of existing suppliers sourcing using thorough on-site audits at a Aligned with GE’s SRG program, GE strives All suppliers must contractually commit frequency of one to five years based to assure that our supply chains are ethical to the GE Integrity Guide For Suppliers, upon the supplier’s risk profile. and sustainable when obtaining products Contractors and Consultants, which • Recorded, tracked, and monitored, all SRG containing tin, tantalum, tungsten, gold requires suppliers to strictly comply with audit findings must be in our proprietary (known collectively as “3TG”), cobalt, and laws, provide a safe and healthy work reporting tool. The supplier must rectify mica, which are common constituents of environment, and meet GE’s standards issues in a timely manner. We track all many of our products from aircraft engines of ethical conduct relating to human issues to closure, with verification of the to wind turbines. GE is committed to rights, the fair treatment of workers, elimination or appropriate mitigation of working to eliminate from our products all environmental protection, and resource such risks. GE will suspend all purchase “conflict minerals,” that potentially finance conservation. GE explicitly prohibits orders under the contract, should the armed groups in the Democratic Republic suppliers from using child, prison, forced, or supplier not mitigate or eliminate issues of Congo (DRC), its adjoining countries or indentured labor, and subjecting workers to as required by the corrective action plan. other conflict-affected and high-risk areas Xinlong Huang, GE Healthcare, Beijing, China any form of compulsion, coercion, or human • Continual evaluation of new methods (CAHRAs). GE’s Responsible Mineral Sourcing trafficking. We further require that our first- to assess and manage risk in our Principles outline GE’s commitment to tier suppliers cascade the requirements supply chain and effectively address respecting human rights through responsible Based on our due diligence and risk using seasonal, low-skilled, and/or migrant implements the Employer Pays Principle of the GE Integrity Guide to their sub-tier the evolving challenges and risks. sourcing practices when it comes to sourcing assessments, we have identified the labor and pre-smelter mineral sourcing. with respect to any recruitment fees suppliers. Under this multi-faceted ethical For example, following the pandemic products containing these minerals. following general types of modern slavery GE is also committed to work to eliminate and prohibits the types of actions supply chain program, suppliers are restrictions in 2020, GE pivoted to allow the option of desktop audits for risks that may be present in our operations from our products all minerals that support associated with the most common prioritized for detailed pre-engagement GE prohibits use of forced or child labor in its suppliers so that our auditing program and supply chains: armed groups in the Democratic Republic forms of modern slavery, including the and periodic follow-up, onsite assessments operations and supply chain and proactively could continue; we are also working on of the Congo or from conflict-affected withholding of immigration documents based on country risks (including human addresses these concerns through its Ethical 1. Operations — In our operations, and high-risk areas (CAHRAs), while at and misleading recruitment tactics. As trafficking risk), supplier past performance, enhanced virtual audit tools. Supply Chain Program. We recognize that and other factors, such as media reports or modern slavery risks may exist within the the same time minimizing unintended one of its initiatives, LGRR works with conflict is just one of the risks related to supplier employee complaints. population of contingent workers that consequences for legitimate miners and GE and member companies to create Auditing GE’s mineral sourcing where critical issues such as poverty, environmental degradation, support GE office sites. These workers their dependents. More information on our demand for responsible recruitment by The SRG program uses a systematic global supply chain child labor, and general inequality must be provide janitorial, food/beverage, security, Responsible Mineral Sourcing Program can raising awareness about the benefits of approach for assessing risks in our supply addressed as well. and other facilities-type services. These be found on page 79 below. ethical practices and developing tools to chain, monitoring, and improving supplier Our goal is to work with suppliers to bring them into compliance and drive sustainable contingent workers are primarily provided help companies implement the Employer performance. Our approach includes: improvements in their operations and Each year, we undertake reasonable through an enterprise-wide vendor To help combat the global crisis of Pays Principle. due diligence to determine if any of our • A country risk assessment, updated practices. However, in the event of a serious arrangement but may also be further modern slavery, GE engages with external products containing 3TG originated in every two years, incorporating violation of law, human rights, or GE’s code sub-contracted. GE maintains a strong stakeholders to identify human rights Our human rights program depends on the the DRC or other CAHRAs. We then file manufacturing risk along with human of conduct, GE will act to immediately cease partnership with the vendors who provide risks throughout our value chain and practical understanding of our people and a report with the U.S. Securities and rights risk assessments lifted from third the business relationship. us with our contingent workers and collaborates with peers, experts, and civil business partners. We provide employees Exchange Commission on the use of 3TG party data and risk indices. in our products and the outcome of our conducts periodic reviews to ensure they society groups to seek practical solutions. with learning modules on human rights • Clear risk assessment criteria to The SRG program drives GE’s ability 3TG sourcing due diligence. For additional are complying with their obligations and As a founding member of the Global and forced labor which give employees an prioritize suppliers for audits depending to continuously assess, monitor, and information, see our most recent Conflict respecting human rights. Business Initiative on Human Rights, GE easy, efficient way to understand the core upon factors such as their location, if drive improvement in its supply chain. Minerals Report here. works with multinational corporations principles of human rights; the Company they are producing parts that will be More importantly, through our regular 2. Supply Chain — Due to the nature through a cross-industry peer learning wide policies and programs; the causes communication and engagement with our of GE’s products and services, potential platform to embed respect for human and global footprint of forced labor; and sources of modern slavery risks include: rights into business operations, drive most importantly, how they can serve a manufacturing sites in high risk countries; improvements with peer learning, and role in identifying and reporting possible mineral sourcing deep in our supply chain; bring focus to emerging challenges and signs of modern slavery when they are AUDITING GE’S GLOBAL SUPPLY CHAIN and use of low-skilled and/or migrant identify solutions. at GE operations, supplier facilities, or 20201 workers from subcontractors. Our modern customer sites. Number of Global Audits 1,2862 slavery risks are most acute in those parts Based on our engagement with the 3 of our supply chain where we have limited Leadership Group for Responsible Total Suppliers Approved (New and Existing) 1,039 or no visibility, such as subcontractors Recruitment (LGRR), GE adopted and Total Suppliers Rejected (New and Existing) 713 Total Findings 7,348

1 Beginning with the 2020 metric year, our Supply Chain metrics reflect changes and improvements in GE’s Supplier Responsibility Governance (SRG) program. 2018 and 2019 metrics do not represent today’s SRG program and are not displayed. New metrics of Total Suppliers Approved and Rejected are included to show the effectiveness of the SRG program. 2 The total audit number (1.286) is greater than total suppliers reviewed (1,164) as there were suppliers that were audited twice (i.e., desktop audit due to COVID-19 restrictions and then on-site visit) or a return visit to Learn more  confirm corrective actions performed. 3 New metric reported in 2020 from SRG program and audits.

78 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 79 Freedom of Association The GE Foundation

GE respects its workers’ right to associate. Next Engineers: Increasing the diversity of young people in engineering At GE, we are committed to building a world that works, no easy feat. In 15+ years at GE, I’ve had a front-row seat to watching our teams wrap their minds and hands around what it means to create towering offshore wind turbines, ultrasounds that fit in the palm of your hand, and disruptive jet engine technology designed to drive a more sustainable future of flight. These, and so many other breakthrough innovations are the output of GE’s LINDA BOFF 30,000 engineers who are literally creating blueprints for the future. President, The GE Foundation, and Vice President, GE With Engineering so core to GE, we have also recognized the need to pave the way for others, particularly in diverse populations who are woefully underrepresented in the field. In U.S., Black and Hispanic people represent less than 13 percent of the current engineering workforce. In the U.K., women comprise only 12 percent of those working in engineering roles, and in South Africa, only 11 percent of the total number of engineers registered are female.

With both the need and our ability to contribute to the future in mind, earlier this year, we announced the GE Foundation’s commitment of up to $100 million to create the Developing STEM and GE Renewable Energy, hydro facility in Next Engineers program—a global college-readiness initiative specifically focused on Grenoble, France increasing the diversity of young people in engineering. other skills

Over the next decade, the goal of Next Engineers is to reach more than 85,000 students Respect for freedom of association GE’s relationship with employee- of information and inputs between Senior in approximately 25 cities globally to develop the next generation of engineers and is one of GE’s core commitments to representative organizations outside Leaders of the company and European innovators. The program will focus on students underrepresented in engineering in grades the U.S. takes many forms, especially in employees’ representatives. Together, GE all employees. eight to 12 (ages 13 to 18), providing hands-on exposure to engineering concepts and the EU. We estimate that our employees EWC now covers approximately 99 percent careers, and ultimately awarding scholarships to pursue engineering degrees. Developing In 2019, GE ratified a four-year agreement are represented by approximately 200 of our European workforce which provides health Next Engineers has three pillars: Engineering Discovery, exposure through a career with all of the unions that make up the representative bodies throughout the a voice to nearly 54,000 employees. fair, assembly, or classroom to increase awareness about engineering opportunities; Coordinated Bargaining Committee EU. Social dialogue is a key component In China, 39 GE legal entities with 23 Engineering Camp, a week-long immersive experience to develop engineering identities; (CBC), putting the agreement into effect of doing business in Europe and a driver have unions representing nearly 13,000 and Engineering Academy, a three-year program to guide and encourage students to and completing the labor negotiation of sustainable business growth for employees, all affiliated with the All-China pursue engineering degrees. process. There are approximately 6,600 GE in the region. GE values a positive Federation of Trade Unions, including GE employees represented by contracts and constructive relationship with its Disaster and GE China’s headquarters in . Next Engineers is built around some of the best community initiatives happening across with the seven GE unions that are part social partners. Information exchange Collective bargaining agreements are being GE. GE Girls, an initiative launched by our Women’s Network, has reached hundreds of humanitarian of the CBC: the International Union of and consultation occur through works negotiated at each of these locations. eighth grade girls to explore STEM careers. GirlsGetSET, a program from the GE team in relief Electronic, Electrical, Salaried, Machine councils, trade unions, and employee- the U.K., shows young girls what Science, Engineering and Technology (or SET for short) is and Furniture Workers—Communications representative bodies at various levels of all about. Workers of America (the largest of the GE the business organizations in accordance with national laws. unions); the International Association of For nearly a century, the Foundation has made great progress around education and health. Machinists and Aerospace Workers; the For transnational matters, in 2018 As we look ahead to the Foundation’s next evolution, we are committed to making an ever United Auto Workers; the International Matching we put in place a new GE European greater impact globally with Next Engineers. This is our commitment to building a world Brotherhood of Electrical Workers; the Gifts Works Council structure; it comprises that works. You can follow our journey here. United Steelworkers; the International program a Central Committee focused primarily Federation of Professional and Technical on enterprise-wide issues, together Engineers; and the United Association with four business specific committees of Journeymen and Apprentices of the in respect of our GE Renewable Energy, Plumbing, Pipefitting and Sprinkler Fitting Power, Healthcare, and Aviation divisions. Industry of the United States and Canada. Those Committees enable the exchange

80 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 81 Developing STEM and other technical skills WORKFORCE DIVERSITY AND ADVANCED MANUFACTURING IN MASSACHUSETTS ECONOMIC INCLUSION in Boston Public Schools through a series Education is a significant driver of of in-school initiatives to help today’s economic inclusion. With a long history STUDENT HIGHLIGHTS PROGRAM HIGHLIGHTS students explore career opportunities ENABLING HIGHER of education and workforce diversity EDUCATION programs, the GE Foundation made a Over and prepare for the jobs of the future. 15% 57% 63% Highlights include: GE Foundation established the $2 million commitment in October 2020 are women are racially and have a high school 2,000 100,000 GE STAR Awards program in to support five organizations focused on ethnically diverse diploma public schools educators • Science Education: Funding high 1984 to provide competitive training and education. quality science education by expanding scholarships to children of While advanced manufacturing is one of The program will train additional educators More than More than access to standards aligned curricula eligible GE employees and National Society of Black Engineers the largest economic and employment to deliver advanced manufacturing across the district and building educator retirees around the world. Since (NSBE), Jackie Robinson Foundation sectors in the Massachusetts’ economy, training; increase the number of advanced 1.3 $185 capacity by deploying a coaching model then, more than 14,500 awards (JRF), Advancing Minorities’ Interest there remains a skills gap across the state manufacturing trainees across the region’s dedicated to science instruction. The have been given worldwide, in Engineering (AMIE), and National million million with the number of open jobs exceeding vocational schools, including launching program will meet the curricula needs totaling more than $19 million. Action Council for Minorities in the first-ever adult program in Gloucester; students invested since 2005 the availability of skilled workers. In of 54,000 students, 120 schools, and The winners are chosen based Engineering (NACME) were funded by and provide foundational literacy and November 2019, the GE Foundation 3,000 educators. on their academic record, the GE Foundation to provide scholarships mathematics curriculum to adult learners announced a $2.5 million grant to launch Through its signature education and extracurricular activities and leadership development and with support from North Shore Community • COVID-19: Funding was aligned to the Advanced Manufacturing Training skills program, Developing Futures and and community service, and mentoring programs to help diverse high College. support academic learning loss due to Expansion Program (AMTEP) in Lynn and Developing Skills, we have invested more personal experiences and goals school students pursue higher education closure of schools to in-person learning Massachusetts’ North Shore. The five-year The COVID-19 pandemic had an impact than $185 million since 2005 to support as described in personal essays. in STEM fields. Some of the initiatives during the 2020–2021 academic program complements the Baker-Polito on the breadth of the program due to the equity and quality in math and science will focus in five GE Cities—Atlanta, year. The initiative will provide grant administration’s Workforce Skills Cabinet school closures to in-person learning education. Then and today, we know Georgia; Cincinnati, Ohio; Greenville, funding to schools to provide targeted and will triple the region’s training footprint, resulting in a smaller scale launch. the Future of Work is rooted in science, South Carolina.; /Waukesha, interventions and acceleration reaching more than 900 high school Despite that, we graduated 73 adults technology, engineering, and mathematics Wisconsin; and Schenectady, New York—to academies offered during out of school students and adult learners by 2024. from the Advancement Manufacturing (STEM). Launched in seven U.S. cities, connect students with GE Volunteers. The Training program with 70 percent securing time to help close academic learning programs not only help eliminate financial the program has benefited 2,000 public With the goal of developing a diverse and employment. Programming has continued gaps caused by the pandemic. barriers for students to go to college, schools, over 100,000 educators, and more well-trained pipeline, the initiative will into 2021 using the Hybrid learning than 1.3 million students through student • Mobile STEM Labs: Funded two mobile they also include immersive summer focus on high school students enrolled approach, a mix of on-line and in person proficiency gains, decreased drop-out fabrication labs—GE’s Brilliant Career experiences to help them transition from at Lynn Vocational Technical Institute, learning, with a target of doubling adult rates, and narrowing of the achievement Lab for Boston Public Schools’ high high school to college. Essex North Shore Agricultural & Technical learners to 139. gap. The program is in its final year, school students and, in partnership School, and Gloucester High School, as culminating with the installation of GE with the Boston Celtics, Brilliant In addition, GE Foundation is supporting well as underemployed, underrepresented Innovation Labs in six Milwaukee Public Career Play, for Massachusetts middle two innovative development programs populations, including veterans, minorities, Middle Schools. Packed with 3D printers, school students to provide access and with the National Minority Supplier and women living in Lynn and across the laser and vinyl cutters, and shop bots, exposure to digital fabrication with Development Council (NMSDC). These North Shore. these labs will not only ignite and excite hands-on experiences in STEM. The programs will help prepare minority students around STEM but provide them program reached 36 schools, more business enterprises (MBEs) for contract with hands-on learning using advanced than 6,100 students, and nearly 150 opportunities with the U.S. government technology to solve real-world problems. educators. and corporations. GE is supporting the creation of a Cybersecurity Program that • JFK-GE Foundation STEM In April 2016, the GE Foundation brought aims to improve the MBEs’ capabilities Scholarship: In partnership with Developing Skills to Boston to create in a growing industry through the pilot the JFK Presidential Library, the GE a Model of Excellence by providing program to support their efforts to Foundation committed to provide opportunities for students to become become cyber ready. Through the NMSDC scholarships to more than 100 Boston critical thinkers, innovators, creators, Online University, the lean Supplier high school students pursuing The GE Foundation announced a new commitment problem solvers, and leaders. Through of up to $100 million to create the Next Engineers Capability Development Program STEM careers. a $25 million commitment, the GE program—a global college-readiness initiative to will provide licensed lean e-learning increase the diversity of young people in engineering. Foundation is investing in STEM education portfolio of courses plus immersive Action Workout sessions facilitated by internal GE lean experts. Together, these programs are aimed at helping improve minority suppliers’ ability to operate, be competitive, and win contracts.

GE INNOVATION LABS TO BE DURING THE COVID-19 PANDEMIC, HOW THE NEXT GENERATION The National Medical Fellowships Primary Care CREATED IN SIX MILWAUKEE THE BRILLIANT CAREER PLAY LAB OF STEM SCHOLARS WILL BUILD Leadership Program (PCLP), funded by the GE Foundation, is an innovative service learning PUBLIC SCHOOLS SITES WENT VIRTUAL AND DEVELOPED OUR FUTURE program that provides health professions’ students SOME AT HOME BASKETBALL­ from diverse backgrounds with an opportunity to THEMED STEM LESSONS learn first-hand about the challenges and rewards of primary care practice at community health centers (CHC) across the United States. Learn more  Learn more  Learn more 

82 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 83 Developing health GE giving

The GE Foundation’s signature programs, Developing Health Globally™ (DHG) and Developing Health U.S. (DH), have a long history of DISASTER AND second wave of COVID-19 cases in India, GE FOUNDATION MATCHING increasing access to quality healthcare in underserved communities around the world. These programs have been funded and managed by HUMANITARIAN RELIEF GE Foundation made grants to United GIFTS PROGRAM the GE Foundation in collaboration with national ministries of health, public and private health facilities, non-governmental organization, GE’s Disaster and Humanitarian Relief Way Bengaluru and Americares for the The GE Foundation created the and academia. program responds to major global purchase of medical equipment, including concept of a corporate matching disasters and humanitarian crises, drawing 60 intensive treatment unit beds, which gift program in 1954. The program INCREASING ACCESS REDUCING HEALTH DISPARITIES ATTACKING THE OPIOID CRISIS on GE’s people, technology, and other will care for up to 600 patients each supports employees in their TO SAFE SURGERY Access to specialty health care in rural and In 2016, the GE Foundation announced resources to reduce suffering and hasten month, and 100 oxygen concentrators personal philanthropy/charitable Since 2015, the GE Foundation has led medically underserved areas around the a $15 million commitment to recovery. Since 2020, GE Foundation’s and associated supplies, which will giving by providing a 1:1 match. a multi-sector effort to improve surgical world is limited. Project ECHO (Extension community health in Boston and philanthropic contribution in disaster help approximately 2,500 patients for Today, the GE Foundation capacity and training with its Safe for Community Healthcare Outcomes) is an greater Massachusetts, to expand care relief totaled nearly $5.4 million, which six months. Matching Gifts Program continues Surgery 2020 initiative. Access to safe, innovative model that builds the capacity in behavioral health and addiction was largely focused on our response to to serve as an important element affordable surgical and anesthetic care of and reskills primary care providers to medicine with a focus on the opioid crisis. the COVID-19 pandemic (see page 14). GE Additionally, the GE Foundation’s Matching of the Foundation’s portfolio, with is a pressing issue in global health. There treat more patients with chronic, complex The Developing Health initiatives in Foundation made a grant to the Australian Gifts program enabled employees to gifts matched in 2020 totaling are currently five billion people across the conditions, exponentially expanding access Massachusetts focus on expanding access Red Cross during the Australian bushfire contribute to crisis relief efforts in their nearly $17 million. world who lack access to the safe surgical to care. Through a $14 million, multi- to evidence-based treatment through to support people at evacuation centers local communities, doubling their impact care they need, 90 percent of whom are year commitment made in 2015, the GE primary care provider capacity building and and recovery hubs and provide emergency by matching their donations 1-to-1. GE in low- and middle-income countries. The Foundation as one of the largest funders reskilling, and on driving awareness and assistance to those who have lost homes. remains committed to preparing for and $25 million commitment has supported of Project ECHO, has supported global advocacy to combat the stigma associated Following Typhoon Molave in Vietnam, responding to future natural disasters and a five-year initiative that focuses on replication and scale of this innovation. with the disease of substance use disorder. GE Foundation made a contribution to humanitarian crises, diligently maximizing transforming the accessibility, quality, and By leveraging technology, primary care Habitat for Humanity to help build back the impact of our financial, technological, safety of surgical care in low- and middle- providers are linked with multi-disciplinary • SUSTAIN Communities: In partnership safer schools with improved water and and human resources. GIVING income countries, leading to reductions in teams of specialists who share their with the Massachusetts League of sanitation. And as part of the devastating maternal and trauma-related mortality and expertise. As the primary care providers Community Health Centers and Boston to stronger health systems. Safe Surgery expand their knowledge and skills, they Medical Center, SUSTAIN is focused on $61.7 million 2020 launched in Ethiopia and Tanzania can begin to treat more patients. With expanding care in addiction medicine in total GE Family in partnership with their Ministries of GE Foundation’s support, Project ECHO at community health centers and giving in 2020 GE GIVING Health, global organizations as well as is operating in all 50 U.S. states, 52 Hub has doubled the number of providers local partners from the surgical society, countries, with 601 replicating partners equipped to treat individuals with opioid 2018 2019 2020 local teaching institutions, and district training in 180 countries. use disorder (OUD). GE FOUNDATION GE Company Contributions via GE 90.7 55.4 44.9 hospitals. In 2018, the initiative expanded • Project HERE: In partnership with Businesses and to the Foundation ($M) to South East Asia, with programs starting CHANGING THE FACE OF MEDICINE the Massachusetts Attorney General, in Cambodia. Through this initiative, we $30.4 million Launched in 2012, the National Medical Maura Healy, Project Here provides Employee and Retiree Contributions 38.8 24.6 16.8 in GE Foundation have also scaled skills training and social matched by GE Foundation ($M) Fellowships Primary Care Leadership free resources to educators across in 2020 entrepreneurship programs such as surgical Program (PCLP) is an innovative service- Massachusetts to teach substance use leadership training, biomedical technician learning program that provides health prevention to middle school students Total GE “Family” Giving ($M) 129.5 80.0 61.7 training, and oxygen delivery under the Safe professions’ students from diverse (in grades 6–8) in order to empower MATCHING GIFTS Surgery 2020 umbrella. Learn more here. Total Contributions as a Percentage 0.07% 0.06% 0.08% backgrounds with an opportunity to students to make healthy decisions and of GE Revenue1 learn first-hand about the challenges promote social-emotional learning. and rewards of primary care practice at • Community Care in Reach®: With 1 Total Contributions as a Percentage of GE Revenue was established as a metric in 2018 to align $16.8 million community health centers (CHC) across with Chief Executives for Corporate Purpose Giving in Numbers annual survey. in Matching Gifts support from the GE Foundation, the the United States. PCLP was conceived in 2020 Kraft Center for Community Health, as an opportunity to create a rich and Access to safe and high-quality surgical care is Massachusetts General Hospital, and critical to advancing global healthcare and improving immersive experience that would expose the lives of millions of people around the world. Boston Health Care for the Homeless, Scholars to both clinical and non-clinical Funded by the GE Foundation, Safe Surgery 2020 this mobile health van has supported aspects of primary healthcare delivery. (SS2020) initiative has explored innovative models 10,000+ encounters with at-risk and for expanding safe surgical care, and has contributed PCLP’s mission is to develop a pipeline of homeless individuals in downtown valuable insights and ideas for improving surgical and future primary care professionals from health care systems. Boston and surrounding neighborhoods. diverse backgrounds who are committed In the aftermath of 2016’s devastating Hurricane to serving underrepresented communities Matthew, GE in Latin America funded two in and to build capacity at partner CHCs. a Can, which are shipping containers fully outfitted with all the equipment necessary to become health clinics.

COMMUNITY HEALING: THIS BREATHING EASIER: TWO NEW LIVING LEGACY: 10 YEARS TEAM OF MEDICAL STUDENTS IS OXYGEN PLANTS ARE HELPING AFTER HAITI EARTHQUAKE, LEARNING HOW TO MAKE PRIMARY COVID-19 PATIENTS IN ETHIOPIA RURAL HOSPITAL ENDURES CARE COOL AGAIN Learn more  AND EXPANDS Learn more  Learn more 

84 GE SUSTAINABILITY REPORT BUILDING A WORLD THAT WORKS FOR TOMORROW 85 Sustainability Frameworks

We routinely and purposefully analyze and revisit our sustainability programs, commitments, and targets. For disclosure purposes, in addition to the UN SDGs, we have considered three key sustainability reporting frameworks as we developed this report:

(1) the Task Force on Climate Related Financial Disclosures (TCFD) framework, (2) industry-specific standards from the Sustainability Accounting Standards Board (SASB), and (3) the Global Reporting Initiative (GRI) Standards (Core).

TCFD, SASB, and GRI indices can be found here.

We are informed by these standards and frameworks, as well as our engagement with key stakeholders as we determine sustainability priorities and goals. Of course, building a more sustainable world requires us to revisit and reassess our goals frequently, and we intend to continue mapping our progress against these frameworks to further develop our sustainability strategy.

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2021 2020 Company 5 Necco Street Notice of Annual Meeting Annual ReportBoston, MA 02210 www.ge.com and Proxy Statement

2020 Annual Report EXECUTIVE OFFICES https://www.ge.com/investor-relations/ annual-report 5 Necco Street, Boston, MA 02210 +1 (617) 443-3000 2020 Diversity Annual Report https://www.ge.com/about-us/diversity REGISTERED OFFICE General Electric Company 2021 Proxy Statement 1 River Road, Schenectady, NY 12345 https://www.ge.com/proxy ©2021 General Electric Company. 2020 Sustainability Report GE is a trademark of the General Electric Company. LinkedIn, the LinkedIn logo, and the IN logo are trademarks of LinkedIn Corporation. Other marks used throughout are trademarks https://www.ge.com/sustainability and service marks of their respective owners.

BACK COVER The back cover of this report features GE GE is a world-leading corporation: employees, including:

Logan Toynbee, Renewable Energy Ashley Meaux, GE Digital Lauren Duncan, Aviation Donovan Buckley, GE Research Boston Forbes Interbrand Universum NYSE Tammy Franklin, Power Business World’s Best Best Global World’s Most LISTED Jon Ohman, Aviation Employers Brands Attractive Journal Yanmang Zhang, Healthcare Employers Top Charitable Charles McKinney, Power Contributor Prepared by www.argyleteam.com

86 GE SUSTAINABILITY REPORT General Electric Company 5 Necco Street Boston, MA 02210 www.ge.com