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ABOUT ARKANSAS OKLAHOMA MAINTAINING SAFETY AND GAS CORP. INTEGRITY OF PIPELINES EMERGENCY CONTACT: 1-800-883-3181 Natural Gas is an important source AOG works hard to maintain the integrity of energy for America’s homes and and safety of our pipeline systems. We PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: businesses. Arkansas Oklahoma Gas stay in touch with industry and government Natural Gas 1971 115 Corporation (AOG) is privileged to provide organizations to monitor potential threats energy to our customers in Arkansas and study new technologies that will help OKLAHOMA and Oklahoma by transporting natural keep our facilities as safe and secure as COUNTIES OF OPERATION: gas through a network of underground possible. pipelines. Year after year, pipelines Delaware Le Flore Neighbors like you can help us maintain a prove to be one of the safest and most Haskell Sequoyah safe, secure and reliable pipeline system. reliable modes of energy transportation. Latimer If you observe any unusual or suspicious AOG is dedicated to the continued ______activities near our pipeline facilities, or in safe operation of our pipelines for your Changes may occur. Contact the operator to the unlikely event an emergency occurs, discuss their pipeline systems and areas of protection and the protection of the please call us immediately at 1-800-883- operation. environment. We are committed to an 3181. outstanding safety record. We maintain 24-hour surveillance and perform routine Possible actions to secure the area HOW TO GET ADDITIONAL inspections, computer monitoring, around the leak INFORMATION corrosion protection, maintenance/testing • Evacuating people from homes, programs, and employee training. If you need general information, more businesses, schools and other information on Pipeline Safety and AOG serves Benton, Crawford, locations. Integrity or have a non-emergency Sebastian, Franklin, Yell, and Scott question, please go to www.aogc.com, • Erecting barricades to prevent access counties in Arkansas and Sequoyah, call us at 479-784-2000, or write to us at: to the emergency site. Latimer, Haskell, Le Flore, and Delaware counties in Oklahoma. Pipeline Safety Department Possible steps to prevent ignition of a Arkansas Oklahoma Gas Corp. pipeline leak WHAT DOES ARKANSAS OKLAHOMA 5030 South “S” Street • Re-routing traffic, shutting off GAS CORP DO IF A LEAK OCCURS? Fort Smith, AR 72903 electricity and residential gas supply To prepare for the event of a leak, AOG by qualified individuals. regularly communicates, plans and trains • Preventing ignition sources from with local emergency responders. Upon entering the emergency site. the notification of an event or leak AOG will immediately dispatch trained personnel to Contact AOG assist emergency responders. • Contact AOG as quickly as possible at AOG Personnel and emergency 1-844-528-5520. responders are trained to protect life, • Pipeline markers provide our name, property and facilities in the case of an phone number and product (natural emergency. gas) within the pipeline. AOG Personnel will also take steps to • Do not operate any valves; this action minimize the amount of leakage and to could escalate the emergency. isolate the pipeline emergency. • AOG will dispatch personnel to aid in the response of the emergency.
911 Telecommunications FOR EMERGENCY RESPONSE Dispatch personnel play a critical OFFICIALS role in effective response to pipeline The following guidelines are designed to emergencies. A Dispatcher’s actions can ensure the safety of those in the area if a save lives, protect property, and direct the natural gas pipeline leak is suspected or appropriate emergency responders to the Pipeline Pipeline Markers casing vent detected: scene. Follow these simple guidelines 8 OK21 Arkansas Oklahoma Gas Corp. in the case of a pipeline emergency FOR CONTRACTORS AND • Avoid any open flames or smoking involving AOG facilities: EXCAVATORS material. • Gather the information (if possible), One of the leading causes of pipeline • Avoid introducing any sources of about release characteristics such as failure is from someone damaging the ignition to the area (such as cell burning or blowing pipeline when they’re digging near it. phones, pagers and two-way radios). Arkansas Oklahoma Gas Corporation • Know the appropriate response for • Do not start or turn off motor vehicles (AOG) watches for unauthorized digging, release of natural gas or electrical equipment. but we are also asking for your help. • Know the wind direction at the time • Do not attempt to extinguish a natural Signs of a Natural Gas Pipeline Leak gas fire. • Warn of ignition sources if possible Any one of the following could be a sign • Do not attempt to operate any pipeline • Dispatch appropriate emergency of a leak: valves. responders • Blowing or Hissing sound • Call 911 from a safe location or • Contact the AOG immediately • Gaseous or “rotten egg” odor contact your local fire department or law enforcement personnel. • Flames, if a leak has ignited • Notify AOG by calling the toll-free • Dead or discolored vegetation in an emergency number (below) or the otherwise green area emergency number listed on the • Dust blowing from a hole in the pipeline marker. ground Arkansas and Oklahoma have • Continuous bubbling in wet or flooded established one-call notification centers areas and require by law that you call 48 before digging. Simply dial 811 to reach the one- What to Do If You Suspect a Pipeline call center for your area to ensure your Leak safety. If you’re unable to reach your • Leave the area and try to prevent state’s one-call center by dialing 811, call anyone from entering. Arkansas One-Call at 1-800-482-8998, or Oklahoma One-Call at 1-800-522- • Abandon any equipment being used 6543. in or near the area.
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