ANNUAL REPORT 2013 ...keeps getting better. Connecting people and places. Ensuring clean and safe water. Powering commerce and households. Making excellent health care available to everyone. As we continue to invest in critical infrastructure, we also anchor our eforts on inclusive growth: that what we build benefts all stakeholders – from consumers with better basic services, employees in an inclusive and merit based organization, to shareholders with reasonable returns.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 1 Mission We are the leading Philippine infrastructure investment firm. We manage, transform and grow our companies while continuously seeking investment opportunities to create long-term value for our shareholders.
Vision We have a stellar portfolio of infrastructure assets, each being the dominant player in its feld. We are admired globally for excellence in investing in and transforming infrastructure. We attract, retain and develop world-class talent. Through our companies and foundation, we signifcantly contribute to the economic development of the Philippines and thereby uplift the quality of life of every Filipino.
Values TEAMWORK AND EMPOWERMENT We recognize the diverse strengths and abilities within the team. We enable and inspire people to achieve superior results.
INTEGRITY AND TRANSPARENCY We adhere to the highest ethical and corporate governance standards.
ENTREPRENEURSHIP We innovate, take risks, act quickly and decisively, and are customer focused.
FINANCIAL DISCIPLINE AND ACCOUNTABILITY We employ rigorous fnancial analysis to arrive at sound business decisions. We are results-driven and meet our commitments.
Contents 2 Mission, Vision, and Values 40 Advanced and World-Class Hospitals 3 Financial Highlights 46 Meaningful and Life-Changing 4 Key Metrics Corporate Social Responsibility 6 Corporate Structure 66 Board of Directors 7 Signifcant Events 72 Senior Executives 8 Milestones 76 Key Ofcers 10 Message from the Chairman 79 Corporate Governance 14 Message from the President and 82 Whistle-blowing Policy Chief Executive Ofcer 84 Risk Management 18 Message from the Chief Financial Ofcer 86 Audit and Risk Management 22 Safe and Sustainable Water Committee Report 28 Efcient and Sufcient Energy 87 Statement of Management’s Responsibility 34 First-Class and Accessible Toll Roads 88 Financial Statements*
*Digital document fle of detailed Financial Statements are attached.
2 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 Financial Highlights
TOTAL INVESTMENT TOTAL PARENT EQUITY 77,863 (IN PESO MILLIONS) (IN PESO MILLIONS) 73,625 78,063
58,906 60,198 63,602 64,579 50,981
47,395 47,899
2009 2010 2011 2012 2013 2009 2010 2011* 2012* 2013
TOTAL CONSOLIDATED REVENUES TOTAL CONSOLIDATED CORE INCOME (IN PESO MILLIONS) (IN PESO MILLIONS) 30,877 7,229 27,807 6,564
22,070 5,102
18,564 16,108 3,856
2,047
2009 2010 2011 2012 2013 2009 2010 2011* 2012* 2013
* Restated
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 3 P3.8BN 444MCM 38.7% CONTRIBUTION TO MPIC BILLED VOLUME NON-REVENUE WATER (AVERAGE)
P5.6BN 1.1MN 35.4% CAPITAL EXPENDITURES BILLED CUSTOMERS NON-REVENUE WATER WATER (PERIOD END) KEY METRICS
REVENUES 2013 16,895 (In Peso Millions) 2012 15,883 2011 13,769
CORE INCOME 2013 7,530 (In Peso Millions) 2012* 6,800
2011* 5,974
• EXCLUSIVE WATER CONCESSION FOR THE WEST ZONE OF GREATER MANILA AREA UNTIL 2037 • 9.7M POPULATION, 8.4M SERVED, COVERING 540 KM2, 14 CITIES, 3 MUNICIPALITIES • DISTRIBUTION NETWORK TOTALING 7,306KM
P1.9BN 173.1K 102.3K CONTRIBUTION TO MPIC AVERAGE DAILY AVERAGE DAILY VEHICLE ENTRIES (NLEX) VEHICLE ENTRIES (CAVITEX)
3.3MN P401MN AVERAGE KM CAPITAL EXPENDITURES TOLL ROADS TRAVELLED (NLEX) KEY METRICS
REVENUES 2013 8,154 (In Peso Millions) 2012* 6,784 2011* 6,465
CORE INCOME 2013 1,963 (In Peso Millions) 2012* 1,575 2011* 1,480
• OPERATES 63% OF THE TOTAL KILOMETERS OF TOLL ROADS IN THE PHILIPPINES • CONCESSION FOR NLEX UNTIL 2037, FOR CAVITEX R1 UNTIL 2033 AND CAVITEX R1 EXTENSION UNTIL 2046
* Restated
4 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 P2.3BN 34.1k GWh P10.2BN CONTRIBUTION TO MPIC POWER SALES CAPITAL EXPENDITURES
5.4MN 6.92% 97.7mins 3.4times NUMBER OF CUSTOMERS SYSTEM LOSS CUSTOMER AVERAGE SYSTEM AVERAGE POWER INTERRUPTION INTERRUPTION KEY METRICS DURATION INDEX FREQUENCY INDEX
REVENUES 2013 298,636 (In Peso Millions) 2012 285,270 2011 256,808
CORE INCOME 2013 17,023 (In Peso Millions) 2012* 16,265 2011* 14,887
• LARGEST ELECTRIC DISTRIBUTION UTILITY WITH FRANCHISE UNTIL 2028 • COVERS 9,337KM2, HOME TO APPROXIMATELY 25% OF PHILIPPINE POPULATION • DISTRIBUTES 55% OF TOTAL ELECTRICITY CONSUMED IN THE PHILIPPINES
P581MN 2,021 1.7MN CONTRIBUTION TO MPIC NUMBER OF BEDS NUMBER OF PATIENTS SERVED
P1.8BN 5,418 CAPITAL EXPENDITURES NUMBER OF HOSPITALS ACCREDITED DOCTORS KEY METRICS
REVENUES 2013 12,493 (In Peso Millions) 2012 11,329 2011 8,485
CORE INCOME 2013 879 (In Peso Millions) 2012* 720 2011* 559
• OPERATES THE LARGEST PRIVATE HOSPITAL NETWORK IN THE PHILIPPINES • NATIONWIDE PRESENCE ACROSS EIGHT HOSPITALS AND ONE MALL-BASED DIAGNOSTIC CENTER
* Restated
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 5 Corporate Structure as of 31 March 2014
Maynilad Water 52.8% Services, Inc. 25.0% Manila Water Manila Electric Company 39.0% Consortium, Inc. (MERALCO)
Makati Medical Center Colinas Verdes Hospital Managers Corp. (Cardinal Santos Medical Center) Davao Doctors Hospital Manila North Riverside Medical Center 71.0% Tollways Corporation East Manila Hospital Tollways Management Managers Corp. Corporation (Our Lady of Lourdes Hospital) 46.0% Cavitex Infrastructure Asian Hospital Inc. 100.0% Corporation* De Los Santos Medical Don Muang Tollway Center 7.4% Public Company, Ltd.
Megaclinic
Central Luzon Doctors’ *By virtue of a Hospital Management Letter Agreement
6 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 Significant Events 2013 January September • Metro Pacifc Investments Corporation (MPIC) placed 1,330 million shares • Metropolitan Waterworks and Sewerage System (MWSS) released a at P4.60 each, raising P6.1 billion in new equity – This brought public foat resolution reducing Maynilad’s 2012 average basic water charge by 4.8% to 43.8% or P1.46/cu.m. This translates to a P0.29/cu.m. reduction in the basic water • Maynilad was declared as the winning bidder for the sale of Olongapo charge every year for the next fve years City’s 10.0% stake in Subic Water and Sewerage Co., Inc. for a total purchase price of P210.6 million October • Metro Pacifc Tollways Corporation (MPTC) secured 100% control of CAVITEX • Maynilad fled a Rebasing Dispute notice against MWSS’ tarif resolution Infrastructure Corporation by virtue of a Management Letter Agreement • MPIC acquired 51.0% of Central Luzon Doctors’ Hospital (CLDH) in Tarlac City. CLDH is MPIC’s eighth hospital in its growing nationwide chain of February private hospitals of now 2,021 beds • Beacon entered into a P17.0 billion ten-year Corporate Notes Facility with FMIC and PNB Capital as joint lead arrangers and various local fnancial November institutions as noteholders. The proceeds were used to refnance the • First Pacifc and MPIC formed a joint venture to acquire a 29.4% stake in P18.0 billion ten-year Corporate Notes Facility dated 22 March 2010 a Thai toll road operator, Don Muang Tollway Public Company Ltd. • Marubeni purchased 20.0% of Maynilad reducing MPIC’s economic interest from 56.8% to 52.8% December • MPIC declared fnal dividends of P0.020 • Ayala-First Pacifc Consortium (AF Consortium) was declared as the winning payable to stockholders as of record bidder of the P1.7 billion Automated Fare Collection System Project date of 18 March 2013 bringing the total dividend declaration out of 2012 2014 earnings to P0.032 per common share January • MPTC purchased an additional 3.9% of Manila North Tollways Corporation March (MNTC) from Egis Projects SA, for an aggregate purchase price of P1.4 • MERALCO, through a joint venture with First Pacifc Company Limited billion. This brought MPTC’s ownership in MNTC to 71.0% (First Pacifc), acquired 70.0% of PacifcLight Power Co. Ltd. - formerly GMR Energy (Singapore) Pte. Ltd. At acquisition, PacifcLight was fnishing • MPTC and Philippine National construction of a 2x400MW Liquefed Natural Gas Combined Cycle Construction Corporation executed a Combustion Turbine Power Plant located in Jurong Island, Singapore joint venture agreement with respect to the implementation of Segment 10.2 (Connector Road) under MNTC’s North April Luzon Expressway Concession • MPIC was included in the Morgan Stanley Capital International Index
March May • MPIC declared fnal dividends of P0.022 per common share, payable • MPIC acquired 51.0% of De Los Santos Medical Center, a Level 3 teaching to stockholders as of the record date of 8 April 2014 with payment and training hospital in Quezon City date of 30 April 2014 bringing the total dividend declaration out of • MPIC secured a ten-year loan of P6.5 billion from BDO Unibank, Inc. to 2013 earnings to P0.037 per common share refnance existing debt • AF consortium signed a ten-year concession agreement to build and implement the Automated Fare Collection System project for June the LRT and MRT lines in Metro Manila • MPIC declared cash dividends of P0.015 per common share, payable to stockholders as of the record date of 28 August 2013 with payment date of 20 September 2013
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 7 8 Milestones 2009 2008 2007 2006 • MPIC establishes Colinas Verdes Hospital Managers Corp. under March • MPIC directly acquires additional 5.9% of Maynilad bringing its December • MPICalsoincreases ownershipto inDMWC 55.4%bringing its • MPIC completes purchase of 99.8% of Metro Pacifc Tollways November MPIC acquires Hospital(DDH) 34.0% ofDavao Doctors May administered exitsfrom• Maynilad rehabilitation court February • MPIC acquires 33.0% of MDI with the conversion of the notes January • MPIC subscribes to P750 million of convertible notes of Medical May • MPIC acquires 42.0% efective ownership of Maynilad through January • MPIC e fectively lists with the Philippine Stock Exchange (PSE) December • MPIC establishes DMCI-MPIC Water Company (DMWC) as a November andregisters• MPICisincorporated and withtheSecurities March Cardinal Santos Medical Center Medical Santos Cardinal MDI andenters into to a20year manageandoperate contract ef ownershipective to 56.8% ef ownership toective inMaynilad 50.9% Corporation in2007 subscribed the Company to interest upto 33.0%ofequity inMDI Doctors, Inc. (MDI) – Makati Medical Center – which entitles DMWC introduction of way by Joint Venture to acquire interest in Maynilad Exchange Commission METRO PACIFICMETRO INVESTMENTS CORPORATION ANNUAL 2013 REPORT
2010 2009 • Manila North Tollway Corporation’s income tax holiday is July • MPIC divests 17.0% of its interest in LandCo. bringing its efective June • MPICacquires 14.7%of October • MPIC international roadshow sets record equity placing for 2009 September • MPICdivests itsentire interest inMNHPI ofNLEX,commencesoperations • Segment 8.1,anextension June Center• MPICacquires Medical 51.0%ofRiverside Inc. May • Maynilad’s concession term is extended by an additional 15 years April • Establishes Beacon Electric Asset Holdings Inc. (Beacon), a Joint March isgranted• Maynilad asix-year incometaxholiday January • MPIC acquires additional DDH shares increasing its efective December • MPICwinsbid, Centre together withHarbour Port Terminal, to • MPIC issues additional 6.9% of its outstanding capital stock to extended until December 2010 untilDecember extended 34.0% to down ownership with issuesize ofUS$300million to 2037 to their respective holdingsin Venture between MPIC and PCEV, for the sole purpose of holding 34.9% to ownership (MNHPI) Port,Inc. Harbour North develop, manage and operate the North Harbour under Manila Metro Pacifc Holdings, Inc. in exchange for MPIC shares by the PLDT Benef cial Trust Fund and was paid for using 16.8% of MERALCO MERALCO - 10.2% of which was owned -10.2%ofwhichwasowned , totalling 34.8% MERALCO shares 2011 2010 • MPIC acquires 1.09 billion common shares of Asian Hospital, Inc. December • MPIC acquires 100% of Colinas Verdes Hospital Managers November • Beacon acquires 68.8 million shares from PCEV comprising October • MPICplaces2,400millionshares atP3.60each,raisingP8.6billion July increases• Beacon ownership ofMERALCO to 38.9% May • Formal unveiling ofMaynilad’s Putatan Water Treatment Plant February Corp. HospitalManagers • MPICestablishesEastManila andenters November • MPIC declares its f rst dividend of P0.010 per common share to • MPIC divests an additional 15.0% of LandCo. bringing its efective August • Maynilad’s Putatan Water Treatment Facility begins operations - July capital stock which represent approximately 56.5%ofitstotal outstanding Inc. Doctors associate Medical its from Center) Medical Santos Cardinal of (operator Corporation billion. Beacon’sThis brings shareholdings to 45.4% inMeralco 1.20 billionpreferred shares for ofBeacon anissuevalueofP15.1 approximately 6.1%,of –bringing publicfoatto 40.8% equity in new Hospital Lourdes into a 20 year contract to manage and operate Our Lady of ofrecordstockholders asof19August 2010 19.0% to down ownership now at100MLD initial 25MLDcapacity MERALCO . In addition, PCEV subscribes to to subscribes addition,PCEV . In METRO PACIFICMETRO INVESTMENTS CORPORATION
2012 • MPIC and PCEV purchases• MPICandPCEV anadditional2.7%of January • MPIClaunchesitstender ofer to theshareholders ofAsian March • MPIC establishes presence in the southern tollroad system December • MPIC announces its tender ofer for the common shares of MPTC October • Maynilad signs a Share Purchase Agreement for the acquisition of launches • MPIC,through itsappointed Bank, depositary, Deutsche August • MPIC purchases from PCEV 282 million preferred shares of stock June • MPIC forms a joint venture corporation with Ayala Corporation for May Hospital, atapurchase Inc. ofP1.39pertender of price er share 48.0% to through Beacon. Beacon’sThis brings shareholdings in Agreement with Cavitex Holdings Cavitex with Agreement by entering into a P6.8 billion Financing and Cooperation PSE the from MPTC of delisting voluntary to comply with the requirements and conditions of the proposed 100% of Philippine Hydro Inc. Level Receipts 1Program Depositary its American common andpreferred shares to 50.0%inBeacon price of P3.6 billion. This brings MPIC ownership of both in Beacon Electric Asset Holdings, Inc. for an aggregate purchase 1ExpansionProject ofpursuingtheLRT the purpose ANNUAL 2013 REPORT MERALCO MERALCO
9
Message from the Chairman
On Course to Making Lives Better
My fellow shareholders, We had a record year in 2013. Core Income was up 10% with the Toll Road and Hospitals businesses showing strong growth in proftability of 19% and 15%, respectively. These results were achieved in the face of regulatory headwinds in our regulated businesses – which eventually fltered through our share price. The Philippine equity market was fattish for the year, up by 1%, driven by projected tighter global liquidity as a result of stimulus reduction by the US Federal Reserve. Our share price outperformed the Philippine market for the frst three quarters of the year. However, we started underperforming upon the release of the water tarif determination in September by Maynilad’s regulator. This determination covered the variables driving the tarif award for Maynilad for the period 2013 to 2017. The Arbitration that we have since entered into with Maynilad’s regulator to contest the determination is one of several issues we face in each of our regulated businesses. The details of each of our businesses will be described in the relevant sections of this report. These difculties and the resulting uncertainties support our policy of keeping our investments and the parent company less leveraged than what might be regarded as normal in the ordinary course of business.
10 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 “Our success will be driven by taking advantage of our expertise in understanding complex structures, leveraging our existing businesses and using timely acquisitions to pursue growth.”
STRATEGY FUNDING Regulatory friction drives not just our conservative funding Our funding will be discussed in more detail by our Chief but also our growth strategy. Despite the issues our portfolio Financial Ofcer, David Nicol. To summarize, we continue to faces, we continue to bid for the Government’s Public-Private- grow our cash fows to fund the on-going expansion of each Partnership (PPP) projects. While we may not be successful in all of our investee companies out of internally available resources. the bids on ofer by the Government, our success will be driven While there is still space to increase leverage, we may look to by taking advantage of our expertise in understanding complex augment that, if needed, by recycling capital via the sell-down structures, leveraging our existing businesses and using timely of stakes in our Hospital and Toll Road businesses. Diluting our acquisitions to pursue growth. Our ability to work with complex stake in existing businesses will avoid having to issue equity at structures placed us in a good position to win the bid for the MPIC at a steep discount to Net Asset Value. More importantly, Automated Fare Collection System – a project to streamline any sell-down will underline the value we have created in these the experience of commuters on the Light Rail System in Metro investments by setting a benchmark for the price of these assets. Manila which could be expanded into an alternative payment system for other goods and services (similar to the Octopus card OUTLOOK of Hong Kong). Winning the bid hinged on our ability to submit Our short-term outlook is shaped in part by tarif adjustments a positive net present value to the Government using future for the toll roads, the on-going arbitration by Maynilad and the payments linked to passenger trafc. Our ability to leverage rate rebasing for MERALCO, which will happen in 2015. existing concessions is seen in extensions we have proposed Longer term, we believe Revenues and Income for each to our existing North Luzon Expressway – the toll road projects company will be driven by raising operating efciencies, keeping Harbour Link and Connector Road, and the plans for the vertical control of cash costs and by new investments. Maynilad will integration of MERALCO – represented by its entry into power connect a total of 1.3 million people over the next few years; the generation and retail electricity supply. Finally, we have made toll roads will expand their existing road network, MERALCO will opportunistic acquisitions in less competitive environments, integrate vertically into power generation and retail electricity represented by our investments in provincial water distributors supply; and the Hospital Group will add more to their portfolio and hospitals. throughout the country. Additional growth could come from This same approach has been taken in our regional winning one or two bids from the PPP, acquisitions in the expansion. We acquired a stake in a toll road in Thailand - one Philippines outside of the PPP, and further investments where we were able to acquire a proftably operating asset at in ASEAN. a reasonable price. MERALCO purchased a stake in a 2x400MW liquefed natural gas plant in Singapore from a motivated seller. Both of these were investments were made in partnership with First Pacifc Company Limited. This partnership allows us MANUEL V. PANGILINAN to participate in interesting opportunities across the region Chairman while keeping the majority of our investment portfolio in the Board of Directors Philippines.
11 MAYNILAD will connect a total of 1.3 million people over the next few years;
the TOLL ROADS will expand their existing road network,
MERALCO will integrate vertically into power generation and retail electricity supply;
and the HOSPITAL GROUP will add more to their portfolio throughout the country.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 12 “Each of our business lines is committed to doing its part to improve the everyday lives of our people.”
- MANUEL V. PANGILINAN Chairman Board of Directors
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 13 14 Message from the President and Chief Executive Officer
Riding the Growth Wave
My fellow shareholders, 2013 was a year of hard work. Thankfully, the pay-of was a 10% increase in Core Income despite challenges to our three biggest businesses. Each of our businesses concentrated on improving delivery of service while maximizing efciencies – driving record results at MPIC for another year. Maynilad remains the largest contributor with our share of its Core Income up by 7% to P3.8 billion. MERALCO follows with our attributable share rising by 5% to P2.3 billion. The Toll Roads business outperformed this year with a 19% increase in contribution to P1.9 billion. Finally, our hospital business continued its strong growth with our share coming in higher by 15% to P0.6 billion.
OPERATING RESULTS Maynilad’s higher Core Income of P7.5 billion, an 11% year-over-year increase, contributed P3.8 billion to MPIC as our share. Increased Revenue from growing billed volume of 4% and an efective tarif increase of 3% together with a smaller and more efective workforce are the primary reasons for the improved performance. This was further helped by lower interest costs from refnancing debt and rationalizing the amortization of concession assets by shifting to units of production methodology. MERALCO likewise beneftted from consumption growth of 4% and a 6% increase in the average distribution rate. Additional revenues helped to support service improvements and intensify eforts to educate consumers about their bill, the electricity industry and electricity conservation options. Ofsetting these increased expenditures was a reduction in employee expenses that allowed the company to report a Core Income 5% higher to P17.0 billion. This translated to P2.3 billion in contributions to MPIC. Metro Pacifc Tollways Corporation’s (MPTC) results primarily refected the efcient integration of Cavite Expressway (CAVITEX) into the network in tandem with tax optimization. Vehicle entries and kilometres travelled grew by 6% and 5%, respectively, at the North Luzon Expressway (NLEX) but the integration of CAVITEX was the main driver of growth, adding 15% year- over-year to revenues. Operating and maintenance costs increased by 14% while operating expenses increased by only 5%, proportionately refecting the management team’s focus on cost. Aggregating expense management
14 “2013 was a year of hard work. Thankfully, the pay-off was a 10% increase in Core Income despite challenges to our three biggest businesses.”
with the impact of tax optimization resulted in a 25% jump in Core Power – MERALCO was served with a Temporary Restraining Order Income. After accounting for non-cash consolidation adjustments, MPTC (TRO) from the Supreme Court. The TRO prevents the company from was the fastest growing business line with a jump in contributions by passing through increased electricity charges for the month of December 19% to P1.9 billion. 2013. Although the TRO does not impact MERALCO’s earnings, it does The Hospital Group increased its contribution by 15% to P581 impact MERALCO’s public image, as consumers mistakenly blame the million, primarily through increased proftability of existing hospitals. company for their higher bill. Public opinion has moderated as a result of All hospitals saw increased proftability except for Davao Doctors, due hearings in the legislative bodies and the Supreme Court – wherein the to ongoing facility renovations that required the hospital to increase high costs have been pinned to the actions of generating companies in the operating expenses to maintain service levels in spite of the reduced electricity spot market in 2014. However, the attention of the public on the number of available patient rooms resulting from the construction. industry is likely to increase scrutiny of the regulatory body’s actions in 2014, when the rate rebasing process for the fourth regulatory period will start. PROSPECTS For the distribution utility, while the Supreme Court has yet to Water – There are 1.3 million people still to be connected to decide on the case against the tarif adjustment at MERALCO, the Energy Maynilad. These customers will drive billed volume higher over the Regulatory Commission has already decided to re-compute prices on the medium term. However, growth in profts will hinge on the decision of Wholesale Electricity Spot Market for the rest of Luzon. The regulator has an arbitration panel. identifed irregularities in the generating companies’ participation in the At Maynilad, a delay in the rate rebasing process due to a spot market as the source of the spike in power prices. It is gratifying as fundamental change in government’s interpretation of the Concession the regulator has found MERALCO to be without culpability. For the rate Agreement has eventually led to an arbitration that is still in its rebasing, the regulatory framework under which the company operates preliminary stage. The arbitration panel will choose between our has been tested several times all the way to the Supreme Court. The position and the regulator’s, with no middle ground. The bulk of our company believe it will withstand any challenges and guide the regulator argument is related to the recovery of income tax – comprising more to a determination that will beneft all parties. than 60% of the diference between our proposed tarif and the With the Distribution Utility recovering at a rate consistent with its regulator’s. We hope to expedite the process by focusing the arbitration regulatory framework, we can expect earnings from that business to panel on this clearly defned single issue. stabilize going forward. Given that, growth for our electricity business The arbitration panel will be chaired by an independent party, an will come from power generation and retail electricity supply. MERALCO appointee of the President of the International Chamber of Commerce. is making progress with the plan to put up a 460MW coal fred base Maynilad’s position is that income tax recovery is contractual in nature. load plant by 2017 through the previously announced partnership with The company signed an agreement that allowed it to recover income Electricity Generating Public Co., Ltd. (EGCO) of Thailand. Regretably, the taxes and this has been followed in all rebasings save this one. The 600MW coal fred plant in partnership with Aboitiz Power and Taiwan company believes that the government’s position is unsustainable and Cogeneration is still being held up by litigation. The aim of the litigants the panel will decide in favor of Maynilad. The impact of the arbitral is to halt the project using environmental protection as the argument. decision will be signifcant to the value of the business - a swing of P20 The Company believes that the project will likely prosper with a favorable billion in the value of our stake in the business. court ruling - but timing is not certain. Mid-merit plants using Liquefed Outside the West Zone of the Greater Manila Area, the investments Natural Gas are still being studied. If they prove viable, MERALCO will in Subic Water and PhilHydro are both operating proftably while Carmen consider 1,500MW up to 2,000MW for commissioning by around 2020. Water will soon start to supply water to Cebu. Take note that it is still Open Access and Retail Competition (OARC) has been partially and early days and we do not expect them to contribute signifcantly to successfully implemented by the government starting 26 June 2013. proftability over the medium term. However, we do believe the promise Initially, customers consuming one megawatt or more of electricity are of supplying and distributing water outside Metro Manila has massive allowed to voluntarily participate in OARC. Of those customers, 60% have potential – there are 85 million people living outside of the MWSS participated, and as we expected, Meralco was able to secure a dominant franchise area. market share. Full implementation may wait until there is excess supply of
15 electricity in the market, to be consistent with the government’s Hospitals – The group has added an additional two desire to foster competition, but this is expected to be a hospitals to their portfolio in 2013, De Los Santos Medical and signifcant driver of profts for Meralco when it happens. Central Luzon Doctors Hospital. This has increased the bed count Toll Roads – Our Toll Roads business has faced set- to 2,021 and extended the group’s reach in Metro Manila and backs, as has the entire sector, by the continued delay in the Luzon. The group remains committed to their goal of 3,000 beds implementation of tarif increases on all toll roads. The delay has through acquisitions in three to four years with an additional been in excess of a year for the NLEX and two years for CAVITEX. 600 to 800 beds through organic growth at existing hospitals. This is concerning given the signifcant amount of capital we Currently, the focus is in the regions of Southern Luzon and will be contributing towards the build out of extensions to Mindanao. our roads. It is notable that this is the frst time a delay of such New Ventures – MERALCO has invested in a Singapore magnitude has occurred for tarif adjustments at the Toll Roads. power plant. We have also directly invested in a toll road While unfortunate, we in MPIC, have dealt with delays in other in Thailand which we intend to consolidate under the toll infrastructure projects and, in the end, have always been made roads holding company. MPIC shall continue to look for other whole through an additional adjustment in the tarif increase, a investments outside the Philippines – both to leverage our concession extension or a combination of both. expertise and address the measured roll out of PPP projects in As proof of the Company’s belief in the system, it the Country. has made good progress in connecting the Northern and The Light Rail Transit 1 expansion project is up for rebid on Southern toll road systems. MPTC will be opening the frst 28 May 2014. The terms of the concession have been improved, segment of Harbour Link, the extension of NLEX reaching making it a more attractive entry point into what could be a to the Port Area of Manila, by the third quarter of 2014. sizeable project to privatize and enlarge the rest of the light rail Construction has started on the second segment and a system in Metro Manila. fully operational Harbour Link is expected by the end of Our share price has followed, in reverse trajectory, the 2015. Extending the NLEX further and connecting to the number of regulatory issues we face. In each business, we believe Southern toll road network will be the Metro Expressway we can come to a resolution that serves the consumer, preserves Link (Connector Road). A joint venture was signed with the shareholder value and gives us a solid base to pursue growth. Philippine National Construction Corporation on 29 November Having identifed the experience and the tools to manage 2013 to undertake the project through the existing NLEX the issues confronting our businesses, we believe the share concession. MPTC is waiting for the tarif structure to be price severely undervalues our portfolio. We expect this to approved by the Toll Regulatory Body, the regulator for toll be addressed as we deliver on solutions. In terms of income roads, and expect the project to be completed by 2016. progression, the timing of the resolution will be signifcant The Company is also working with the Government on for our performance in 2014. However, even without tarif an expansion of CAVITEX, the road we control that extends adjustments at either Maynilad or the toll roads, we still expect to the South of Metro Manila, and a further extension of the growth in Core Income. NLEX system to the East of Metro Manila via the Citilink to We thank you, our shareholders, for your continued support complement our roads. Another priority is bidding for the and encouragement through the turmoil. We believe your Cavite-Laguna Expressway, a PPP project extending from patience shall be rewarded and life will get better as we deliver the end of CAVITEX that will link up with the Southern Luzon on our solutions. Expressway which is scheduled for bidding on 21 May 2014. We have completed our frst acquisition outside the Philippines in November 2013, an efective 7.4% stake in Don Muang Tollroad, through a partnership between MPIC and First JOSE MA. K. LIM Pacifc Corporation. The road is located in Thailand and serves President and Chief Executive Ofcer trafc to and from the Don Muang Airport, an international terminal that serves as the de-facto low cost airline hub. It is still early but trafc growth has been higher than expected, 12% in 2013. A 17% - 20% toll rate increase is due by the end of 2014.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 16 “We thank you, our shareholders, for your continued support and encouragement through the turmoil. We believe your patience shall be rewarded and life will get better as we deliver on our solutions.”
- JOSE MA. K. LIM President and Chief Executive Ofcer
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 17 18 Message from the Chief Financial Officer
Exploring New Avenues
To my fellow shareholders The majority of this Annual Report deals with the Audited Consolidated Financial Statements of the Group and the interpretation of these statements for our shareholders in terms of its contribution to Core Income. There is no value to repeating this analysis here, except to note that the focus on Core Income is our attempt to communicate with our shareholders what we consider to be the true and fair underlying earnings of the Group, stripped of one-of gains and losses, including the efect of foreign exchange fuctuations. Without doing this, it is difcult for our shareholders to form a view on which to base our future earnings outlook. All numbers presented are in Peso Millions, except as otherwise stated.
MPIC Consolidated Net Income (In Peso Millions) 2013 2012* Variance Core Income 7,229 6,564 10% Non-core Expense (20) (657) -97% Net Income 7,209 5,907 22% *Restated due to adoption of PAS 19R
Consolidated Core Income for 2013 increased by 10% to P7.2 billion driven by a 9% increase in contribution from operations to P8.6 billion. The increase in operating contribution refects strong performances from all our business with the Hospital group and Metro Pacifc Tollways Corporation also beneftting from acquisitions. In both 2013 and 2012 non-core expense consisted primarily of refnancing charges on some of the Group’s fxed interest rate borrowings. Feedback on our fnancial statements from our investors is that: (i) in many cases they fnd the audited fnancial statements rather impenetrable; and (ii) they would like to understand more about the fnancial position and cash fow of the Company itself.
18 AUDITED FINANCIAL STATEMENTS on acquisition by MPIC of the concession holding The Company holds less than 100% of its principal company, and to then amortize this valuation over the operating subsidiaries, Maynilad and Manila North Tollways life of the concession. Corporation both of which it consolidates in its fnancial statements. The Company equity accounts for its largest The Company maintains a careful calibration of the single investment, Beacon Electric of which it holds 50.0% consolidated fnancial statements but manages each and which in turn owns 50.0% of Meralco, and some of investment individually by reference to its particular its hospital investments where its shareholding is below cashfow. The holding company’s fnancial position and 50.0%. The fnancial statements are further complicated leverage capacity is then set by reference to the ability of by the concession accounting and acquisition accounting each investment to remit dividends to it. There are no cross standards attributable to our water and toll roads businesses default provisions in the portfolio from one investment which some investors fnd to be counter intuitive. to another and it is the policy of the Company not to guarantee the borrowings of its investments. This is due to: Tracking the cash fows for the Company itself and how (i) capital expenditures being mainly added, when complete, we expect these to evolve in the future is the information to “concession assets” rather than fxed assets; and most of our investors seek and this we provide in the (ii) the requirement to fair value the entire concession, following tables.
Parent Cash Flow Information (In Peso Millions) 2013 2012 Directional Commentaries Dividends from Investments Maynilad 1,764 1,182 Increase in dividends declared as a result of revenue growth driven by increased volume of water sold MPTC 1,138 1,111 Beacon / MERALCO 405 561 Six months preferred dividends in 2013 on an increased shareholding compared with 12 months preferred dividends in 2012 Hospitals 130 85 Increase includes beneft of direct investment in Cardinal Santos Sub-total 3,437 2,939
Interest and Operating Expenses Bank debt interest (776) (621) Higher interest expense due to debt drawn to fund the CAVITEX investment and costs of loan refnancing Interest received 100 215 Decrease in interest income resulting from lower interest rates Operating expenses and others (1,016) (655) Taxes and public relations expenses Sub-total (1,692) (1,061)
Before investments, capital raising and dividend 1,745 1,878 payments Dividends paid (916) (669) P0.020 fnal 2012 dividend per common share declared 28 February 2013. Interim 2013 dividend of P0.015 per common share declared 8 August 2013 Cash fow excluding capital raising 829 1,209 and net debt movement
Net Debt Position (In Peso Millions) 2013 2012 Directional Commentaries Bank debt 6,448 11,209 Debt drawn in 2012 to fund CAVITEX investment, paid-of in 2013 Cash (4,529) (1,255) Proceeds from capital raising (P6.0 billion) and entry of Marubeni as investor in DMWC (P3.5 billion) less payment of debt drawn to fund CAVITEX investment Net debt 1,919 9,954
19 Parent Company Statement of Financial Position (In Peso Millions) 2013 2012 Directional Commentaries Investments Power 38,159 38,159 Water 14,553 11,977 Additional investment in DMWC to achieve an efective ownership in Maynilad at 52.8% from 56.8% as part of the overall sell-down to Marubeni Toll Roads 20,606 19,135 Investment in Don Muang Tollway Public Company Ltd (Thailand) through MPIC Infrastructure Holdings Inc (P1.5 billion) Hospitals 4,283 4,049 Investment in De Los Santos Medical Center and Central Luzon Doctors Hospital Total 77,601 73,320 Cash and other assets 7,719 4,340 Proceeds from capital raising (P6.0 billion) and entry of Marubeni as investor in DMWC (P3.5 billion) less payment of debt drawn to fund CAVITEX investment Total Assets 85,320 77,660 Debt and other liabilities (7,524) (13,083) Net Assets 77,796 64,577 Increase due to capital raising and gain on sale of shares in Maynilad
CAPITAL RAISING The issues outlined above have resulted in our revising In January 2013, the Company raised P6.1 billion gross downwards, at least temporarily, our views on the leverage capacity of additional equity via an overnight private placement. The of MPIC itself as well as the operating companies in question. A very placement was executed at P4.60 per share representing a 3% strong balance sheet is needed to withstand current uncertainties. discount to the 30-day VWAP. The primary purpose of this capital At the same time we have to acknowledge the currently increased raising was to boost the Company’s future investment ability after regulatory risk environment as we look at what constitutes a majority of our spare debt capacity was used in investing in the acceptable return rates on new projects. CAVITEX and for the follow-on funding needed to expand this road. DIVIDEND POLICY It is pleasing that trafc growth on the CAVITEX of 9% for 2013 was The interim and fnal dividends for 2013 were increased by signifcantly ahead of our investment case. 25% and 10%, respectively, as the Company continued its policy of REGULATORY RISK gradually increasing its dividend payout ratio. For the foreseeable In 2013 we saw an unexpected increase in regulatory risk in future, the Company will be seeking new investments on its own our business. account in areas such as Light Rail and supporting the expansion plans of its subsidiaries, in particular Metro Pacifc Tollways At the time of preparing this report: Corporation, and the Hospitals Group. (i) MPTC is experiencing delays (with no basis we are aware of) The Maynilad concession is still cash absorbing; although in toll rate increases due on the NLEX and CAVITEX of 12% Maynilad is able to achieve an accounting proft, the sum of its due January 2013 and 20% due January 2012, respectively; capital expenditures, concession fees and debt-service still exceeds (ii) MPTC has still yet to take up the SCTEX concession which its earnings before interest, tax and depreciation. The exact profle of we signed with Bases Conversion and Development prospective cash absorption depends on resolution of the current Authority in 2010; dispute over tarif setting, pending which limited dividend cash out (iii) our Maynilad business is in arbitration regarding the tarif take will be possible. Until such time as the Maynilad concession to be charged to the public including, to the surprise of becomes net cash fow positive, and the funding need of our Toll our management and investors, a dispute on recovery of Roads and Hospital Groups from MPIC is less than their dividend to Corporate Income Taxes; and the Company, our own dividends to shareholders will remain modest. (iv) MERALCO is the subject of a Supreme Court issued However, the direction of our policy is to gradually increase our Temporary Restraining Order prohibiting it from passing on dividend pay-out-ratio as a proportion of Core Income albeit we are to the public an increase in power charges levied on it by the now hampered by the various regulatory issues I mentioned above. generators serving the Luzon grid at the end of 2013.
DAVID J. NICOL Chief Financial Ofcer
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 20 “Consolidated Core Income for 2013 increased by 10% to P7.2 billion driven by a 9% increase in contribution from operations to P8.6 billion. The increase in operating contribution reflects strong performances from all our business with the Hospital group and Metro Pacific Tollways Corporation also benefitting from acquisitions.”
- DAVID J. NICOL Chief Financial Ofcer
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 21 22 Safe and Sustainable Water
22 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 In recent years, we encountered operating conditions and setbacks that challenged our ability to deliver safe, reliable water to our customers. From deteriorated water pipes to high water losses to right-of-way issues, we overcame these hardships because of our unwavering desire to make millions of lives better. Through the support and hard work of our shareholders and employees, we transformed an aging water system into a world-class water distribution network. We plugged numerous leaks to recover more water for our customers. And we laid new pipes even in the most hostile expansion areas. As a result, urban poor communities and deep well-dependent enclaves in the West Zone now have access to afordable drinking water. Following decades of water shortage and expensive water deliveries, uninterrupted water supply and strong water pressure have fnally become the norm in Caloocan, Malabon, Navotas, Valenzuela, Paranaque, Muntinlupa and Las Pinas. We are pleased to note that because of these dramatic water service improvements, other benefts are now accruing to our customers---better sanitation, higher land valuation, increased economic activity and more local jobs, to name a few. We are proud of what we have accomplished, and look forward to improving the lives of even more people.
VICTORICO P. VARGAS President and Chief Executive Ofcer
LEAKS VOLUME OF REPAIRED* RECOVERED WATER* 184,929 680MLD
VOLUME OF TREATED SERVICE WASTEWATER* COVERAGE
1,365,474 ML 96.0%
*Over a fve-year period from 2009 to 2013
23 NUMBER OF WASH AND DRINK STATIONS SEPTIC TANKS INSTALLED CLEANED* 180 209,905
SAPLINGS PLANTED JOBS GENERATED* 282,800 120,210
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 24 WATER Maynilad actively partners with the public sector to provide even more Filipinos with water solutions that will spur national development and secure the environment.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 25 Safe and Sustainable Water
Maynilad, the largest contributor to MPIC, increased its Core recovering corporate income taxes (the return rate is post tax). Net Income by 11% with our share of this growing by 7% to Accordingly, Maynilad’s arbitration strategy is to focus the panel P3.8 billion. The slower growth at our level refects our reduced on this issue in order to avoid a lengthy process and secure a ownership following the sale of 4% of Maynilad, at a strong favorable decision within 2014. valuation, to Marubeni in February 2013. We believe Maynilad’s current regulatory difculties to be Maynilad’s most signifcant and immediate challenge is to transitory. We anticipate a more constructive regulatory relationship deal with the position adopted by its regulator, the Metropolitan in the future, one where we can re-engage in the critical need for Water and Sewerage System (MWSS) in the (delayed) fve yearly developing more clean water sources to serve the citizens of Metro rate rebasing process. Maynilad believes the MWSS has adopted Manila and de-risk the current dependence on one dam. unsustainable and unacceptable positions on: the appropriate Maynilad still has 1.3 million people to connect to its network, level of return (determined on a post-tax basis); recognition which will be the primary source of volume growth in the coming of past expenditures; future capital expenditure plans to meet years, with new connections expected to grow at around 5% a service levels specifed by the regulator; and disallowing recovery year as they did in 2013. Faster growth is unlikely given difculties of corporate income taxes. Having exhausted eforts to reach a Maynilad is facing in securing permits to lay down pipes and compromise Maynilad is now in a formal dispute with the MWSS extend its water distribution network to the Southern part of the to be settled via a binding arbitration. concession to service more customers and grow billed volume. The fnal decision in the arbitration is either a 6% increase Revenue growth at Maynilad will be a function of the in tarif over the current all-in tarif or an 11% reduction; the growth in billed volume - itself a result of the number of new concession provides for an award of one or other position but not customers connected - compounded by the result of the a mid-point compromise through the arbitration. The majority arbitration and infation adjustments (none expected while the of the diference in tarifs, over 60%, is due to the matter of arbitration is in progress).
FINANCIAL HIGHLIGHTS (In Peso Millions)
2009 2010 2011* 2012* 2013 Revenues 10,619 12,050 13,769 15,883 16,895 Core EBITDA 6,970 7,907 9,361 10,456 11,083 Core Income 3,328 4,835 5,974 6,800 7,530 Reported Income 2,825 4,780 5,833 6,380 6,936
Assets 38,179 42,590 55,366 61,467 68,730 Total Debt 16,305 16,091 22,538 21,655 25,342 Equity 3,762 7,944 12,311 16,718 20,693 Contribution to MPIC 1,540 2,394 3,082 3,548 3,789
* Restated
26 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 Core Net Income progression will be depend on revenue A successful resolution of the Maynilad arbitration will do growth outpacing rising operating costs associated with opening much to clarify the prospects for the business and establish a new sewage treatment plants and increasing amortization of stronger base from which to continue our expansion. At the concession assets refecting Maynilad’s sizable capital expenditures. MPIC level, while fully expecting a favorable outcome to the The income tax holiday for Maynilad expires at the end of 2015 and Maynilad arbitration, we are taking a cautious view on its ability it is unlikely that growth in 2016 will be sufcient to fully ofset the to pay dividends until the dispute is resolved. For now we plan efect of this. on lower dividends than in previous years until the regulatory Beyond Metro Manila, Maynilad and MPIC continue to position is decided. An unexpected loss in the arbitration would examine how to serve, on a commercial basis, the 85 million curtail Maynilad’s dividend payment ability for many years. Filipinos living in fragmented water districts. Numerous projects have been evaluated and a general pattern has emerged of these projects needing a long time to seed and even longer to generate acceptable return rates. To date we have invested in three projects: PhilHydro, which is beneftting from an unexpected new city development in Bulacan; Carmen Bulk Water in Cebu which is proving more difcult than we had hoped; and Subic Water in which we would like to deepen our investment if an acceptable entry price can be achieved. Outside the Philippines, our search continues in the countries in ASEAN. We believe Maynilad has valuable skills in leak detection and repair that we can leverage into proftable investments in the region.
OPERATIONAL HIGHLIGHTS
2009 2010 2011 2012 2013 Billed volume (in MCM) 350 374 405 428 444 Billed customers 814,645 903,682 1,005,350 1,073,508 1,129,497 Non-revenue water Average 59.7% 53.4% 47.8% 43.4% 38.7% Period end 56.8% 51.0% 42.2% 41.0% 35.4%
Service levels 24-hour coverage 65.0% 71.0% 84.0% 96.0% 97.8% Over 7 psi 79.0% 86.0% 96.0% 99.8% 99.9%
Pipes laid (in kms) During the period 441 456 375 234 221 Total network 6,020 6,476 6,851 7,085 7,306
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 27 Efficient and Sufficient Energy
28 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 111 years have proven MERALCO’s resilience and unwavering resolve to serve. Year 2013 was our best thus far, but our commitment to sustain the growth and proftability of Meralco, and to render excellent service persists. We will continue to deliver the best value to our over 5.4 million customers, help uplift their lives and the fortunes of their businesses, and contribute our share to sustain national progress. These we will do by strengthening our core distribution business, building our power generation portfolio, providing competitive power supply to contestable customers, expanding our power distribution footprint and growing the businesses of our subsidiaries and afliates. Quoting our Chairman, Manuel V. Pangilinan - “Determined to serve as always, we are MERALCO.”
OSCAR S. REYES President and Chief Executive Ofcer
THROUGH THE ONE MERALCO FOUNDATION: 33,396 3,079 FAMILIES DIRECTLY BENEFITED HOUSEHOLDS FROM OUR VARIOUS SOCIAL ENERGIZED DEVELOPMENT PROGRAMS
40 24,808 COMMUNITY FAMILIES BENEFITING RELATIONS FROM DISASTER PROJECTS RESPONSE
29 2,724 25,584 EMPLOYEE VOLUNTEER HOURS VOLUNTEERS
24 5,330 PUBLIC SCHOOLS STUDENTS IMPROVED ENERGIZED LEARNING EXPERIENCE
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 30 POWER MERALCO is committed to making a positive impact in the lives of the Filipino people by doing its share in the interest of nation-building. We will contribute to high-impact initiatives that support the economic and social development of the country.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 31 32 Efficient and Sufficient Energy
Meralco’s Distribution Revenues grew by 10%, but due to the December 2013 although theoretically MERALCO shouldn’t be out-of- recovery of local franchise taxes in 2012, year over year growth in pocket. MPIC expects a satisfactory outcome, and takes some guidance Core Income was lower at 5% - excluding this factor, growth would from the resolution of the higher charges for the billing month of have been at 15%. Contributions of the entry into Open Access and January 2014. The Energy Regulatory Commission (ERC) resolved to Retail Competition (OARC) and Power Generation were minimal with have energy prices in the Wholesale Electricity Spot Market recalculated. the proftability at OARC ofset by start-up costs at the generation This will afect the level of proftability at some of the generating business. Contribution to MPIC grew at 5% to P2.3 billion after companies but should have no efect on MERALCO, given the pass accounting for an increase in average attributable ownership in through nature of electricity charges. MERALCO from 23.9% to 24.5% and the borrowing at Beacon Electric The wider impact of the outcry over higher power prices to to support the purchase of more shares. MERALCO may be felt in the form of higher public scrutiny in the rate MERALCO is addressing a number of regulatory matters afecting rebasing process that will start in 2014 and be implemented on the its distribution utility. The Supreme Court issued a Temporary 1st of July 2015. The variables that would have the largest immediate Restraining Order (TRO) on MERALCO, and subsequently certain impact to the tarif and returns would be the revaluation of the assets generation companies, with respect to a case fled to contest the MERALCO uses to distribute electricity, or the Regulatory Asset Base increased power rate being charged to consumers for the billing period (RAB), and the fnancial return it will be allowed on those assets. of December 2013, covering consumption during the previous month. For the rate rebasing, the revaluation to replacement cost of As the billing entity, MERALCO bore the initial brunt of the public outcry the RAB has strong historical and judicial precedent. The revaluation but attention has now been defected to the generation sector. methodology has been in use for over a century and is based on the There is no certainty in how the Supreme Court will decide on principle that the use of market value allows for the necessary and the case concerning the electricity charge for the billing month of timely replacement of assets given that MERALCO is capital intensive,
FINANCIAL HIGHLIGHTS (In Peso Millions)
2009 2010 2011* 2012* 2013 Revenues 180,758 240,933 256,808 285,270 298,636 Core EBITDA 16,008 25,089 26,824 26,846 30,845 Core Income 7,003 12,155 14,887 16,265 17,023 Reported Income 6,005 9,685 13,260 17,117 17,211
Assets 172,129 178,968 211,088 216,891 264,004 Total Debt 21,816 21,221 24,443 24,613 33,591 Equity 61,146 63,196 66,869 68,150 75,335 Contribution to MPIC 212 1,486 1,711 2,213 2,333
* Restated
32 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 sources most of its equipment overseas and is thus subject to the and Construction contractor should be out by the second or third vagaries of foreign exchange and commodity price fuctuation. The quarter of 2014. fnancial return on the RAB will likely moderate given the drop in Outside Luzon, MERALCO has acquired a 20% stake in Global rates for borrowing and equity with the upgrade of the Country to Business Power Corporation (GBC), a generating company focused investment grade. The details of the formula used may change but it in the Visayas region of the Philippines, and a 28% benefcial stake should result in a rate that is acceptable to all parties. in PacifcLight Power Co. Ltd., which operates a 2x400MW Liquefed The Company has been pleased with the result of the initial roll- Natural Gas (LNG) facility in Singapore. GBC continues to expand out of OARC. It holds a market share of over 50% of the major customers its portfolio and PacifcLight Power Co. Ltd. started full commercial in the contestable market. There are delays however, which are not operations in February 2014. While we continue to investigate entirely unexpected given the lack of excess generating capacity in opportunities outside the Philippines, the focus for expansion will be the system, but it does postpone what could be a reasonable source in the Country and Luzon in particular. of proft growth to a time when the regulator sees more competition It is anticipated that MERALCO will receive extensive press in the generating space. MERALCO continues to position its service coverage during the rate rebasing process but we in MPIC, ofering to be ready for this. believe the end result will prove satisfactory given the strength Unlocking the potential of OARC will require more generating of the regulatory framework. That should provide a stable base of capacity and this supports our entry into that area in Luzon. The delay proftability and cash fow while we ramp up our forays into power we are facing in our joint venture with Aboitiz Power and Taiwan generation and OARC. Co-generation is balanced by the progress we are making in the partnership with EGCO of Thailand for a 455MW (net) coal fred project also in Luzon – an announcement for the Engineering, Procurement
OPERATIONAL HIGHLIGHTS
2009 2010 2011 2012 2013 Energy sales (in gWh) Residential 8,904 9,540 9,344 9,779 10,235 Commercial 10,922 11,830 12,027 12,749 13,302 Industrial 7,548 8,734 9,080 10,111 10,417 Streetlights 142 143 141 132 130 Total 27,516 30,247 30,592 32,771 34,084
Number of customers (in thousands) Residential 4,277 4,412 4,580 4,735 4,901 Commercial 410 421 433 440 453 Industrial 10 10 10 10 10 Streetlights 4 4 4 4 4 Total 4,701 4,847 5,027 5,189 5,368
System loss performance 8.61% 7.94% 7.35% 7.04% 6.92% System average interruption frequency index 7.28 6.52 4.80 3.90 3.36 (number of times) Customer average interruption frequency 144.6 141.3 116.7 103.3 97.7 index (number of minutes)
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 33 First-Class and Accessible Tollroads
34 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 For us at MPTC, optimism drives our people to continually challenge the status quo, born of the culture of excellence of the bigger and broader MVP Group which is driven by the non-negotiable thrust for continuing improvements and customer- centered metrics. In 2013, we have begun to realize our vision to expand our network of tollways through various urban centers with the following projects: The ongoing NLEX Harbour Link composed of Segments 9 and 10; the signing of the joint venture agreement between MNTC and PNCC for the implementation of Metro Link Expressway; and a trafc study being undertaken on Segment 8.2 or the Citi Link. MPTC, through its subsidiary CIC, has also started the feasibility study to link C5 with Cavitex. The road, called the C5 Link, will allow motorists coming from Quezon City to have direct access to Cavitex without passing EDSA. The road has an estimated project cost of P8 billion and is part of the concession of CIC. A new type of speed radar detector called the Prolaser Video was introduced in 2013 enabling our patrols to monitor motorists safety even in the dark, a ftting complement to the recently modernized Trafc Control Room. Convenience is also a key consideration. A new Toll Collection System will be launched in 2014. It will allow us to develop and ofer new toll products that will make lane transactions faster. In this age of social media, we have developed new tools to better communicate with our customers. The NLigtas app and the Twitter account help motorists plan their trips with real time trafc updates. Customers can post feedback on our Facebook account “Travel on great roads” where they are addressed by dedicated staf whose primary concern is the safety of all motorists. We ensure that everything in our expressways are efciently maintained. Patrol ofcers respond promptly to accidents and other emergencies within 20 minutes. Toll tellers complete a transaction within 10 seconds or less and enough toll booths are open to maintain at most a queue of 10 vehicles per lane at any one time. RAMONCITO S. FERNANDEZ President and Chief Executive Ofcer
26% 21% DROP IN INCIDENTS PER DROP IN ACCIDENTS LANE KILOMETERS* PER LANE KILOMETER
6 sets 14,596 IMPACT ATTENUATORS TREES Impact attenuators, the only one of their kind in PLANTED the Philippines, have been installed at the NLEX’s Balintawak and Bocaue Toll Plazas to protect both crew and equipment from errant vehicles *Over the fve-year period from 2009 to 2013
35 86 27 CCTV VARIABLE CAMERAS MESSAGE SIGNS 48 CCTV cameras strategically Variable Message Signs fash safety positioned along the NLEX to monitor reminders and trafc updates daily trafc and 38 CCTV cameras to check goings-on inside the toll booths
SPEED RUMBLE RADAR GUNS STRIPS Speed radars are installed Thermoplastic lane markings painted to detect vehicles going over the across some choice spots alert inattentive speed limit of 100 kph or drowsy drivers
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 36 TOLL ROADS Metro Pacifc Tollways Corporation makes sure help is available to motorists at the time they need it. Apart from standard safety amenities, well-trained trafc management teams equipped with cameras, radio and speed radars are constantly on patrol. There are also emergency bays and 100 call boxes that connect to the Trafc Control Room. The Control Room operates round-the-clock to provide customer assistance at any given time through patrol teams, frst aid vehicle and tow trucks.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 37 38 First-Class and Accessible Tollroads
MPTC acquired the Cavite Expressway (CAVITEX) at the start of 2013 concessions, our experience in our other regulated businesses and and through enhanced trafc management achieved a 9% growth the importance of improving the road networks for which the private in trafc during the year. The CAVITEX acquisition, 6% trafc growth sector will need fair reward for its investment. on the North Luzon Expressway (NLEX) and optimizing taxes enabled Construction continues on the frst stage of the NLEX Harbour MPTC to report a 20% increase in Revenues and 25% growth in Core Link. The 8-kilometer road linking NLEX to the North Manila Port Income for the year. Contributions to MPIC improved by 19%, lower (Segments 9 and 10) is expected to have its frst stage open from than stand alone income, due to fair value adjustments. The growth MacArthur highway by the third quarter of 2014. achieved was in spite of delays in tarif adjustments owed to both Manila North Tollways Corporation (MNTC) has now signed a NLEX and CAVITEX. Joint Venture Agreement with PNCC to build an elevated expressway Tarif adjustments have been delayed since 1 January 2012 in to connect the Northern and Southern toll road systems. The Metro the case of CAVITEX and 1 January 2013 in the case of NLEX. These Expressway Link project will connect the Harbour Link to Southern adjustments are intended to keep the returns whole for the efects of Luzon via a four-lane elevated expressway across Central Manila. MPTC infation and are critical parts of the concession agreements for both expects the Metro Expressway Link to increase trafc on the existing roads. The impact on profts is signifcant as lost revenue in 2013 for Northern and Southern toll road systems by enabling commercial both roads in aggregate was P1 billion. vehicles to traverse Metro Manila without violating a daytime truck ban We at MPIC believe that the tarif will eventually be adjusted as and by slashing travel time between the two road systems to as little as called for in the concession agreement together with compensation 20 minutes from over an hour or more today. for delays. This compensation can come in the form of a government These projects will be transformative, unlocking activity that was subsidy, a higher tarif adjustment or an extension of the concession. previously constrained by the journey time through the metropolis. Our confdence in this stems from the wording of the road MPTC’s confdence, and that of its creditors, in backing these projects is
FINANCIAL HIGHLIGHTS (In Peso Millions)
2009 2010 2011* 2012* 2013 Revenues 5,489 5,858 6,465 6,784 8,154 Core EBITDA 3,313 3,692 4,144 4,438 5,540 Core Income 1,220 1,465 1,480 1,575 1,963 Reported Income 582 996 1,258 1,474 2,001
Assets 18,342 19,329 19,484 27,592 38,736 Total Debt 8,367 9,354 9,051 8,906 17,744 Equity 8,325 8,101 8,179 8,440 15,893 Contribution to MPIC 1,279 1,434 1,456 1,570 1,874
* Restated
38 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 in direct proportion to the sanctity of the agreements that cover how in order to provide a better idea of the value of its expansion investments are recovered. As MPTC is opening road extensions to the plans, analysts have been invited to presentations by the NLEX over the next few years (Harbour Link, Citilink and Connector Senior Management of the toll road businesses. Finally, MPIC is Road), we believe that we will get the adjustments to the NLEX tarif exploring the possibility of selling up to a 20% stake in MPTC – that will recover the investments in these projects and these will also at or near the same valuation we ascribe to the operation. This serve as good pretexts for the grant of the infation adjustments owed would provide MPTC with enough funds to pursue projects to the business. both here and abroad without the need for more equity from A possible of-shoot of the delay in tarif adjustments is the big MPIC. MPTC is looking at projects in the country like the Cavite discrepancy between our internal valuation of the toll road business Laguna Expressway, a P35 billion PPP project to be bid out by the and that of equity analysts. We ascribe a value to the business that Government on 21 May 2014, and investments abroad like the is almost double that of the consensus estimate. We include in our Don Muang Tollroad, a toll road servicing the Don Muang airport valuation the approved expansion projects to the NLEX. These include in Thailand where MPIC and First Pacifc jointly invested for a 28% the Harbour Link, Citilink and the Metro Expressway Link (Connector stake. An additional beneft to the capital raising would be the Road) projects. All of which have no bid risk, have set return rates and, benchmarking of the value of the business and a re-rating of the with the exception of the Connector Road, recovery of investment value of MPIC as well. will be through a tarif applied along the length of NLEX. Being able to As we continue to ease travel for motorists and consumers recover investments using trafc along the length of NLEX reduces risk and secure the tarifs owed to us for new and existing builds, life as demand on the road is fairly inelastic to price. should get better for all our stakeholders. Appropriate tarifs would do much to increase the confdence of analysts and investors in the Company’s valuations. Additionally,
OPERATIONAL HIGHLIGHTS
NORTH LUZON EXPRESSWAY 2009 2010 2011 2012 2013 Open and Closed System (in vehicle entries) Class 1 114,749 121,583 119,890 121,686 129,484 Class 2 24,308 26,055 26,122 27,550 28,773 Class 3 11,338 12,244 12,330 14,126 14,810 Total 150,395 159,882 158,342 163,362 173,067
Closed System (in vehicle-kilometers travelled) - in thousands Class 1 2,145 2,246 2,160 2,192 2,305 Class 2 502 544 549 582 608 Class 3 299 326 305 351 360 Total 2,946 3,116 3,013 3,125 3,273
CAVITEX EXPRESSWAY (in vehicle entries) 2012 2013 Class 1 80,579 88,774 Class 2 9,912 9,859 Class 3 3,209 3,647 Total 93,700 102,280
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 39 Advanced and World-Class Hospitals
40 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 Each of our hospitals already have long years of experience and the reputation for curing our patients. Our focus on quality is further evidenced by Asian Hospital recently obtaining the JCI accreditation, the highly coveted international gold standard in quality healthcare, joining Makati Medical Center as our second JCI-accredited institution. But in addition to the medical expertise, and mindful that our patients are already concerned and their family members possibly already stressed upon entering our hospital doors, we are also working hard to provide them an excellent customer experience. It’s simply about the smile from our staf that greets you as you enter, the soothing wisdom articulated by our doctors, the clean air you breathe, the minimal waiting times, the efcient shuttling of patients from one section to another, the reasonable prices, the complete set of amenities available for the convenience of the families, and the hassle-free procedures when it is time to check-out. Facilities and processes are continuously being improved across all hospitals in the group in order to truly make life better for our patients and their families.
AUGUSTO P. PALISOC, JR. President and Chief Executive Ofcer
ACCREDITED REGISTERED DCOTORS NURSES EMPLOYEES 5,418 2,891 7,343 As of 31 December 2013
PATIENTS ADMITTED OUT-PATIENTS VISITS BABIES DELIVERED 656 7.4 Thousand Million Thousand44
Total number of patients from 2009 to 2013
41 MEDICAL CENTERS ACCREDITATION AND ACCOLADES 9 2 1 1 JCI ISO IIP Accreditation Accreditation Accreditation
PHIC8 PHIC2 Mother Baby Friendly6 Centers of Excellence Accreditation Certifed and Quality
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 42 HOSPITALS We take compassionate care very seriously. Our Hospitals believe that true, holistic healing requires medical personnel to serve and care for patients in a comforting, reassuring manner flled with warmth and genuine empathy. Our doctors, nurses and paramedical staf are renowned for their excellent bedside manner. When interacting and dealing with patients, they are friendly, kind, always ready to listen and address questions or concerns, never judgemental, tactful, discreet, and maintain patient dignity at all times.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 43 Advanced and World-Class Hospitals
The Hospital Group was our second fastest growing business line may be increasingly challenging as it will require acquiring in terms of Net Income. Contribution to MPIC improved by 15% many smaller hospitals. Management will continue to pursue to P581 million. The improvements that have been implemented mergers and acquisitions, while devoting an increased amount in the existing hospitals over the past few years have begun of resources to administration and oversight of the existing to bear fruit as the Group also continues to add more to the portfolio. network. Economies of scale have been realized, with group While the ideal scenario is to have a hospital holding purchasing and sharing of best practices improving the bottom company that will own 100% of all the hospitals, this will require line by more than twice the improvement of Revenues. that the various partners agree to swap their local hospital’s The management team has excelled thus far – acquiring shares into shares in the hospital holding company, something stellar assets at reasonable prices, installing professional which not all partners may wish to do. management to complement the medical expertise of doctors Advances in felds such as tele-presence and in-home drug and nurses, and efectively deploying capital to improve the delivery systems will only serve to accelerate the trend towards facilities and equipment. The remaining opportunity is sizeable, out-patient treatment solutions, already a rapidly expanding part underlined by improving demographics and a still fragmented of the business. The Group is actively examining how best to industry, albeit that fnding hospitals of a scale and quality to engage with these developments. match those in our current portfolio is becoming more difcult. The Group’s challenge continues to be to make itself a The portfolio now has 2,021 beds in eight hospitals, and it more meaningful part of MPIC, given its much larger and more is close to achieving the short-term goal of 3,000 beds in two established sister companies. This could be achieved via organic to three years. Going beyond this goal to 5,000 beds, however, growth, acquisitions, and investments in other health-related
FINANCIAL HIGHLIGHTS (In Peso Millions)
2009 2010 2011* 2012* 2013 Revenues 5,959 6,991 8,485 11,329 12,493 Core EBITDA 1,136 1,274 1,626 2,328 2,656 Core Income 528 480 559 720 879 Reported Income 543 386 674 713 886
Assets 8,467 10,018 15,633 16,464 18,527 Total Debt 933 921 2,569 2,209 2,233 Equity 5,312 5,840 9,200 9,740 10,912 Contribution to MPIC 174 172 242 507 581
* Restated
44 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 businesses. The various hospital investments will be centralized into one hospital holding company, which will create a larger consolidated holding company (versus many small hospital companies), and will also prepare for discussions with third parties who have been increasingly expressing interest to invest in our Hospital Group. A strategic partner would crystallize values that have been created over the past few years, provide independent expansion fnancing for the business, and obtain synergies that could further improve medical and management expertise in our group of hospitals. Revenue and income growth for the business will be healthy over the next fve years – given almost 50% growth in bed count from acquisitions to 3,000 beds and the potential to expand organically by another 600 beds.
OPERATIONAL HIGHLIGHTS
2009 2010 2011 2012 2013 Total beds available 987 1,599 1,812 1,806 2,021
Number of patients Out-patient 825,978 905,884 1,198,658 1,500,274 1,606,458 In-patient 60,260 78,330 95,056 112,060 115,615
Number of doctors 2,433 2,390 4,333 4,546 5,418 Number of nurses 1,518 1,523 2,412 2,483 2,891
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 45 Meaningful and Life-Changing CSR
46 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 Life, it keeps getting better. We believe it does because of all the work people put into it. Our Corporate Social Responsibility eforts remain geared towards providing less fortunate individuals the ability (Education), tools (Empowerment) and Environment to succeed. For Education, MPIC has harnessed its ability to raise funds to help Mano Amiga, a primary school that caters to indigent families in the Southern section of Metro Manila, to purchase land that will eventually accommodate 1,000 children. On the other hand, our portfolio companies focus their educational eforts on spreading the benefts of conservation, water for Maynilad and electricity for MERALCO, driving safely for the toll roads business and the importance of prevention, versus the treatment of illnesses for the Hospital Group. Empowerment has been a big focus of Maynilad, MERALCO and the Hospital Group. All have extended access to free water, electricity, and medical services, to poor or remote communities. They have also extended signifcant support to the people afected by Typhoon Yolanda by rehabilitating destroyed infrastructure and providing interim solutions for the delivery of potable water and electricity, along with medicine and medical treatment. For MPIC, the Environment has taken centre stage. Our eforts on the clean-up and sustainable development of the Country’s coastal areas leverage our ability to think big and handle complexity. It has received multi-lateral support from local government units, surrounding communities and the private sector.
JOSE MA. K. LIM President and Chief Executive Ofcer
SHORE IT UP2013 SHORE IT UP2013 5TH YEAR ANNIVERSARY Destinations 37,058 5 Anilao, Puerto Galera, VOLUNTEERS Lingayen, Zambales Volunteered for Underwater Cleanup, and Siargao Giant Clam Rescue, and Artifcal Reef Placement eforts
MANO AMIGA: ANNUAL EXCELLENCE FUND 10 1.5 Million Million Granted to fnance the acquisition Granted by MPIF to help of the new campus the teachers and students of Mano Amiga
47 USAPANG DRAYBER HOUSEHOLD CAMPAIGN ELECTRIFICATION 1,500 PROGRAM Drivers 3,079 Participated in the Exchange of Safety Ideas Households Energized in 2013
LINGKOD MEDICAL AND RELIEF ESKWELA EFFORTS REACHED
180Schools 27,000Families recipient of drink-wash area who were Yolanda Survivors through the MVP Group Tulong Kapatid
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 48 CORPORATE SOCIAL RESPONSIBILITY
The MPIC Group goes beyond just the interests of its frms by integrating CSR into its business model and by embracing responsibility for its companies’ actions, thereby creating a positive impact through its activities on the environment, employees, communities and stakeholders.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 49 50 Meaningful and Life-Changing CSR
massive information and publicity campaigns, environmental awareness seminars, coastal and underwater cleanups, mangrove and tree planting and replanting, giant clam rescue and artifcial reef placements, and others that continue to be added as the needs arise.
BULL’S EYE: AT THE CENTER OF THE CENTER OF GLOBAL MARINE BIODIVERSITY The Philippines owns the distinction of being the “center of the MPIC: LIFE KEEPS GETTING BETTER IN PHILIPPINE center of marine biodiversity” in the world, placing our country at the METRO AREAS AND IN THE ENTIRE PACIFIC BASIN apex of the six countries in the so-called Coral Triangle, which include The name of our organization, Metro Pacifc Investments Indonesia and Malaysia. We also rank 5th among the top 10 countries Corporation, was chosen primarily because of its broad base and with the longest and most varied coastlines. Recent research, however, area of operations. But perhaps it was serendipitous that it is also has unveiled the dramatic decline in species in the country due to the combination of two key words: metro which is the sufx of overexploitation, pollution of all kinds, wildlife habitat destruction, and metropolis or urban center, and pacifc which means peaceful and climate change. It is time for all Filipinos to become aware that these is also the name of the largest body of water in this globe the Pacifc threats to marine biodiversity are real and have widespread social, Ocean. All the MPIC companies have worked to make lives better in economic, and biological consequences. the vast metropolises of the country, primarily in the Metro Manila Broadening its market, while at the same time focusing on its area, distributing electrical power and potable water to households, target on its 5th year, MPIC’s Shore it Up program challenged itself to giving its citizens convenient access north and south, and east and further amplify and deepen the environmental commitments of its west through toll roads, and providing healthcare through a chain earlier project areas and destinations such as Anilao, Puerto Galera, of tertiary hospitals. All these have benefted the country as a whole, Lingayen Gulf and Hundred Islands, and Zambales. Varied engagements but have also paid of handsomely in terms of proftability. have been embarked on and valued resources have begun to be shared Thus, it is but ftting that the MPIC Foundation chose as its among the communities touched by the program such that they have primary corporate social responsibility thrust, an environmental seen its genuine and concrete benefts in terms of enhanced revenues program designed to educate, equip, empower, and employ our and livelihood, not to mention the restoration of their surrounding’s people to preserve and protect our vast coastlines and aquatic scenic natural beauty. resources, and also to cooperate and complement global eforts to contain the efects of climate change and global warming. The name THE EYE OF THE BEHOLDERS: SEEING EVERYBODY’S STAKE IN of the program, which has been running for fve years, is fttingly “SHORE IT UP” BUSINESS enough “Shore It Up,” a modest claim to support and strengthen all Caring for the environment during a Shore it Up weekend eforts to make our part of the world more livable, and life itself as a becomes everybody’s business. The schedule has been thoughtfully whole more sustainable. arranged for certifed divers, elementary school children, volunteers and The verb “shore up” means to support, strengthen, prop, local government units to fully participate in various aspects and phases brace, underpin, augment, and buttress. ‘Shore It Up!’ (SIU) is the of the program. response of the private sector, particularly MPIC, in partnership With a memorandum of agreement executed by top ranking MPIC with local government units and agencies, towards the sustainable ofcers namely Chairman Manuel V. Pangilinan, President Jose Ma. K. development, preservation and conservation of our country’s diverse Lim, together with the presidents of the various foundations of the MVP and rich marine resources, in order to help mitigate the increasingly group of companies, the governors and mayors and other LGU ofcials destructive efects of climate change. We have adopted the slogan: of the various host provinces, ciries, and barangays, a number of local ‘Rescue, Restore, Revive,’ to capture the essence of the program and national media partners, local schools and civic groups, the number designed to address the needs of various coastal communities of program volunteers have grown considerably over the years. throughout the country. These eforts under the program include
50 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 Coastal Coastal THE LONG LOOK AHEAD: A BROAD NATIONAL EFFORT TO RENEW Location / year JES LGUs Clean-up Planting THE ECOLOGICAL BALANCE Anilao 2009 13 0 0 none The long-term goal of Shore It Up is to become nationwide by Puerto Galera 2010 45 0 50 Barangay Captain 2015 primarily with the help of the Department of Environment and Hundred Islands 2011 120 0 100 Mayor Natural Resources, as well as other concerned departments. This will Subic 2012 13,000 200 200 SBMA director also pave the way in devoting a government-declared “Shore it Up” For 2013, government agencies who have partnered with Day scheduled to happen every summer, so as not to solely rely on Shore it Up are the Department of Science and Technology, the the International Coastal Cleanup Day happening every 3rd Saturday Department of Environment and Natural Resources, and the of the year – a time wherein tropical cyclones and low pressure areas Department of Tourism, and to a limited extent the Department reach a spike in activity in our tropical country. of Education, Culture and Sports. A total of fve invitation As Shore It Up addresses the various environmental issues of the letters from various coastal areas and schools were received. coastal communities, it is also our goal to provide alternative sources The University of the Philippines Eco-tourism department has of income that will help augment the livelihood of their citizens and also signifed their interest to conduct learning sessions for the constituents. Intital discussions have already taken place during the communities covered and the participating volunteers. last Shore It Up weekend in Puerto Galera with a number of volunteers from the MVP group of companies tapping into their existing livelihood and economic empowerment programs. Coastal Coastal 2013 JES LGUs Clean-up Planting THE 3RS OF SHORE IT UP: LEARNING TO RESCUE, RESTORE AND Anilao 13 100 0 Mayor REVIVE THE ENVIRONMENT Puerto Galera 45 100 50 Mayor Hence, for the year 2013 to 2014, Shore it Up continues to run its Lingayen Gulf *22,000 200 100 Governor & Mayor theme to Rescue, Restore and Revive the environment endeavors to: Zambales *15,000 200 200 Governor & Mayor • Increase environmental awareness by intensifying media, digital and * estimates were based on the number of coastal municipalities television exposure through media conferences, press and photo and barangays releases, news coverages, daily television pluggings, billboards, banners, signages, Facebook, Youtube, Twitter, and other social media and website updates, including other branding collaterals;
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 51 Meaningful and Life-Changing CSR
• Increase number of volunteers through the participation and safety ofcer. McGilton is an American aerospace engineer (retired) and sponsorship of all MVP group of companies, academic institutions Master Diver who handled all aspects of underwater activity including such as the University of the Philippines, environmentalists, scientists deployment and data logging to ensure reef restoration and rehabilitation and researchers. are efectively accomplished. This was done in collaboration with the • Persevere in seeking counsel and working hand in hand with local government unit of Mabini led by Mayor Nilo Villanueva, a team of government agencies through the Department of Science and marine biologists from the Department of Science and Technology, and Technology, Department of Environment and Natural Resources and Mike Custodio of Deep Outdoors dive shop in Bambu Villa Resort as the the Department of Tourism appointed steward of the site. • Encourage and educate students on how to proactively care for the KEEPING A LEG UP: THE RACE AGAINST ENVIRONMENTAL environment through the Junior Environmental Scouts (JES) seminar DEGRADATION which is integral in every Shore it Up activities and to start doing it The next leg happened in July 20-21 at La Laguna Beach Club and on a programmed and organized basis. Dive Center in Puerto Galera. Named by the UNESCO as a “Man and • Develop a program wherein communities may have the opportunity Biosphere Reserve” in 1973, the town is also referred to as the world’s to choose from the existing and ongoing livelihood and economic “Center of the Center” of biodiversity. The underwater clean up raked in empowerment programs within the MVP group of companies. 710 kilos of garbage and was participated in by around 60 divers. Shore It Up was requested by the Barangay captain to provide and install along THE DEEP END: IMPLEMENTING, SUSTAINING, AND DEEPENING the beachfront, 100 small garbage receptacles in order to maintain the PROGRAM COMMITMENTS cleanliness of the island. MPIC, as the lead company within the MVP group running Shore As Shore It Up was already on full steam at Lingayen Gulf and It Up, started the ball rolling by sending a letter of invitation to all the Hundred Islands in Pangasinan, inclement weather brought about by governors, mayors, and tourism ofcers of the fve destinations where typhoon Maring prompted a rescheduling of the activities to October SIU had been and would be held again, in order to provide the plans of the year so that the province could assess the scope of the damage and tentative dates of the activities. Soon after, a Memorandum of to those afected by the typhoon. Come September, the 4th leg Agreement forged between all participating parties helped to reinforce incorporated the whole province of Zambales mainly involving coastal commitments and to manage expectations and deliverables. cleanup due to the tie-up made with Ocean Conservancy’s observance of Last May 2013 was the launch of the 5-leg series for Shore it Up’s the International Coastal Cleanup Day. 5th year anniversary which was held in Anilao, Batangas. The standard The fnal leg of this year’s series was held in October at Del Carmen underwater, educational and Junior Environmental Scout sessions were town in Siargao Island, Surigao Del Norte, where the frst-ever Mangrove held, followed by a briefng through an audio-video presentation and Marathon was held. Moreover, Philex Mining Corporation, the country’s documentary on Shore it Up was presented to the paticipants. leading mining frm, and Shore It Up presentor and sponsor for the True to Shore It Up’s meaningful commitments, an underwater coral Siargao leg, provided seedlings to the municipal government of Mabini in nursery using a new artifcial technology was donated by Eco-Corals its tree-planting efort to help restore its forest cover. Corporation led Bill McGilton, Shore It Up’s underwater consultant and
AWARDS RECEIVED 9th - Best Corporate Social Responsibility 2013 Finance Asia Best Environmental Responsibility 2013 Corporate Governance Asia Best CSR 2013 Corporate Governance Asia Platinum Award for Environmental Excellence: Shore It Up 2013 2013 Global CSR Awards Anvil Award of Excellence for sustained PR Program for the 2013 Public Relations Society of the Philippines Environment : Shore it Up 2013: Rescue, Restore, Revive
52 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 MPIC: LIFE KEEPS GETTING BETTER THROUGH QUALITY Enter the Metro Pacifc Investments Corp., whose president Jose EDUCATION FOR INDIGENTS’ CHILDREN Ma. Lim has long been a supporter of Mano Amiga. The infrastructure Still one more thrust of the MPIC Foundation in making life better, frm recently donated P10 million to the school for it to fnance the this time in the Metropolis, is education. Many provincial families acquisition of the property where its future campus is to rise. At full migrate to the city in the hopes of fnding such life, but fnd themselves capacity, the new campus is envisioned to be able to accommodate disappointed. almost 1,000 students in a full K-12 educational system. And so MPIC has set its sights on children from indigent families by giving them quality education and equipping them for college A WORTHY INVESTMENT: BELIEVING THAT EDUCATION IS and eventually employment or entrepreneurship. Then and only then CONTINUING EMPOWERMENT are they truly helped in being able to live the lives they have hoped “MPIC a big believer in education as a tool for moving for in the frst place. MPIC has gone about its education program very this country forward,” Lim says, having chosen the school as a deliberately to be able to create the optimum impact, albeit on a benefciary of its corporate social responsibility program. “With limited scale. This is through its very selective support for an educational Mano Amiga, we are actually investing in the future of the institution that has been proven to work in Latin America. Philippines by helping empower people through education.” MPIC supports a wide range of CSR activities and social enterprises MANO AMIGA: POINTING THE WAY TO ranging from those involved in environmental advocacies to ACADEMIC ACHIEVEMENT AND SUCCESS disaster relief. But education has a special place in the company’s One could say that Mano Amiga Academy—a primary school good corporate citizenship activities. that caters to an indigent community in Taguig City—is the epitome “The benefts [of supporting education] to us and the country of success. Starting with only 60 scholars in 2008, the educational are concrete,” says MPIC’s communications head Melody del institution’s population has since grown to 110 students as it adds an Rosario. “You help secure the future of the community and the academic level each year and accepts more applicants from the ranks of country, and we as employees are genuinely uplifted when we see indigent families living in the FTI complex. “There are about fve students the students while interacting with them.” competing for every slot we make available in the school,” says 28-year Previous to this fnancial grant, Mano Amiga has also been old Lynn Pinugu, the school’s executive director. receiving donations from MPIC annually which help cover the cost And it is easy to see why. The school was conceptualized with the of its operations, not least of which is the salaries of 10 stafers goal of providing international school-quality education to children that include eight highly-trained teachers. “We pay our staf well from underprivileged families, some of whom could not even spare the because we want the students to receive the best education resources necessary to send them to public schools. possible,” Pinugu says. This is made possible by MPIC’s grant Mano Amiga Philippines, the local afliate of a chain that runs of P500,000 for the Teachers’ Excellence Fund, that helps in the similar schools in Latin America, opened its doors for kindergarten continuing education and training of the educators themselves. In students in 2008. “We grow internally as the students progress through addition, the Foundation funds the scholarship of one class from the program but we also have transferees from outside.” K-12.
MPIC’S TIMELY ASSIST: FINDING A NEW CAMPUS PROGRESS REPORT: GOING BEYOND THE BASIC LEARNING SKILLS FOR A GROWING STUDENT BODY The Mano Amiga students continue to show signifcant progress And that’s where Mano Amiga’s challenge begins. Its present in their academic performance. When the children were frst accepted campus—a two-story building on a 300-square meter property within into the program, most of the students were non-readers. a Habitat for Humanity housing project—is packed to the brim. Pinugu At present, all of them are capable of reading. Their reading skills says the school needs space to grow by one batch of approximately 35 vary however, with some students more advanced than others. Those students each year. The search for a new campus led her to a 2,350- identifed by the teachers as slow readers are constantly given extra sqm property in Better Living Subdivision in Parañaque City which was help and attention, and will have access to intensive remedial classes available for sale. It is an ideal site to relocate the school as it is only 15 during the summer break. minutes away from the present campus.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 53 Meaningful and Life-Changing CSR
Another progress shown by the class is the significant A CONCRETE EXAMPLE: BUILDING A BETTER LIFE FOR improvement in the children’s self-confidence in expressing ONE MORE FAMILY themselves and their ideas. This is most evident when the students are Letty Diocos mother of Mark Lesther – one of the children who asked to do group activities, poem reading and declamation speeches, benefted from the development of the school made possible by and dance presentations. the Metro Pacifc Investment Corporation donation. The testimonial The teacher is currently focused on developing the class’ critical was translated from Tagalog (the original language in which it was thinking skills. At present, the students are able to diferentiate written). and defne concepts, but their reasoning skills still needs a lot of “When I learned about Mano Amiga, I was so thankful because refnement. Their language skills have also greatly improved but the with our state of life, I wouldn’t be able to send my children to school needs to increase enrichment activities that would help the school. My husband used to work as a carwash boy. We had to children practice and be more familiar with speaking the English wait for a week so he could bring home Php1,000 and I had to stay language. They tend to forget what they learn because the school home to take care of our children. We could barely aford a meal for is the only venue for them to speak in English; and this becomes a one day. Often, there isn’t enough to last a month. Everyday was a barrier in teaching. struggle to make ends meet. I have fve children and three of them are lucky to be chosen as TRUE PARTNERSHIP: LETTING GO OF THE HAND TO STAND ON scholars for Mano Amiga because we can see the quality education ONE’S OWN FEET that the school provides. Mark Lesther is currently a grade 2 student. “MPIC is an amazing partner. They’ve been very supportive,” The school helps to mould not only the children but their families Pinugu says, but quickly adds that she wants Mano Amiga to move as well by providing us with medical, livelihood programs and even away from being donor-dependent to being able to stand on its parenting seminars to help us better take care of our children. The own two feet. As the school’s chief fundraiser, she is all too aware school also taught us to be a God-fearing family. that relying too much on the generosity of others can lead to “donor We are grateful to the school and to all the sponsors especially fatigue” no matter how afuent its benefactors are. to the Metro Pacifc Investment Corporation because without their It has already begun to make inroads, recently putting up help our children will not have the opportunity to have a quality “Bistro 3846” which is a cafeteria in Everest Academy in Taguig education. Thank you for investing in the potential of our children stafed by parents of Mano Amiga students. It had also recently and for letting them have a better future.” branched out into catering services, and Pinugu wants to increase the scale of the business whose profts return to the cofers of the school. This adds to the modest revenues the school gets from tuition fees paid by the students’ parents pro rated according to each family’s capacity to pay. “Eventually, the goal is to become a fully self-sustaining social enterprise,” she says. “This is the best way to repay our stakeholders and supporters and make them proud of what we’ve achieved together.”
54 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 LIFE KEEPS GETTING BETTER FOR THOSE EMPOWERED TO HELP THEMSELVES MPIC turned over tools and equipment for plumbing Members who took the short course on plumbing have and masonry to its assisted manpower group in Ana Maria recently passed their assessment and are due to be given with Homeowners Association, Brgy. Calamansian, Caloocan City. TESDA NC II document. Those who took Masonry are also due for The provision of tools is part of the ManPower for Infrastructure TESDA certifcation. Cooperative (MPIC) Development Project which is targeted For 2014, some of the members will undertake painting in to assist at least 25 households by organizing a community- construction work and electrical skills trainings. Tools related to based cooperative for livelihood, particularly by engaging these practice will also be provided by the project grant. the skills trainees in the construction industry. Handing over Continuous interventions on organizational development has the tools to the group’s president, Mr. Johnny Araza, is MPIC also been provided including that of assisting the group in their President and CEO Mr. Jose Ma. K. Lim. registration to the Cooperative Development Authority. Currently, the group, with their new tools and skills on masonry, With the increasing rate of unemployment in Metro Manila, is assisting in the construction of the 2nd Floor of the Ana Maria the project somehow helps alleviate this concern for the members HOAs’ multi-purpose cooperative building. The organizational policy of the Ana Maria community. on the utilization and maintenance of the donated tools has also been drafted for the members’ guidance.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 55 Meaningful and Life-Changing CSR
DALOY DUNONG: A PIPELINE TO PERSONAL HYGIENCE AND COMMUNITY HEALTH Maynilad’s water education drive visited 52 public schools to enlighten 11,565 students about the role of clean water in personal hygiene and community health, as well as the need to care for our water resources. Daloy Dunong was also conducted for education eforts outside of the school tour, including outreaches to less fortunate children MAYNILAD: LIFE KEEPS GETTING BETTER and watershed visits by youth-oriented groups. We also celebrated UPSTREAM AND DOWNSTREAM Global Handwashing Day 2013 last October in partnership with TV5, Maynilad has been expanding its franchise coverage in the past DepEd and DOH, in Silangan Elementary School, Caloocan City by fve years providing hundreds of thousands more households access demonstrating proper hand washing and giving away handcare kits for potable water. The frst corporate social responsibility of any to kids. company is to provide its service to its customers easily, efciently, Daloy Dunong won an Anvil Award for Merit in 2014 and forms and economically. In addition, Maynilad has worked to tap new part of Maynilad’s advocacy campaigns which won frst runner up sources of the in-demand commodity in environmentally-friendly and in the Integrated Communication Strategy category of the Asean ecologically sound ways. Corporate Sustainability Summit and Awards 2014. But Maynilad is not content with simply doing things right, but also in doing the right things. That is why it has sought to extend AN ARMY OF WATER WARRIORS: its good work further downstream, by engaging in programs and CHAMPIONING HEALTH, HYGIENE, AND THE ENVIRONMENT projects within and even beyond the call of duty. Some of these The benefciaries of Maynilad’s youth-targeted outreach engagements were called for by exigencies, but many others were programs joined the over 37,000 people who took the oath as Water pursued because of their capacity to transform the lives of people. Warriors, promising to be champions for safe water, health and the environment. New Water Warriors include ofcials of government LINGKOD ESKWELA: BEYOND QUENCHING STUDENTS’ THIRST agencies such as the MWSS, DENR and NWRB; groups such as Lingkod Eskwela is the physical infrastructure component of the Metro Manila Drinking Water Quality Monitoring Committee Maynilad’s initiative to reinforce positive hygienic behaviors and (MMDWQMC); private businesses and celebrities like the 90 candidates provide the youth greater access to clean water and proper sanitation. of Ms. Earth International 2013. The campaign also sought advocacy We built Lingkod Eskwela drink-wash areas in 54 of the most ambassadors such as Ms. Jillian Kristine Deveza, who received the populous and resource-defcient public schools in the concession Maynilad Water Warrior Award during the Ms. Earth Philippines 2013 area. This brings the total number of drink-wash area recipients to 180 pageant. Ms. Deveza has since recruited more Water Warriors. schools. We also returned to 129 past benefciaries of our Lingkod Maynilad also supported Commonwealth Elementary School’s Eskwela program to refurbish their water and sanitation facilities, eco-friendly initiatives by giving the parents a short lecture on water, including the installation of pipe urinals in restrooms. wastewater and the environment, and donating waste segregation bins Maynilad also mounted its biggest Brigada Eskwela efort yet by and gardening tools to the students. Under a partnership agreement for adopting 6 schools for DepEd’s volunteer program. Employees from water education, we also established a Water Education Corner in the the diferent Business Areas and the Head Ofce restored the science premises of Commonwealth Elementary School, Muntinlupa Elementary laboratories of Muntinlupa Elementary School and the Philippine School and Philippine National School for the Blind. National School for the Blind in Pasay; set up a 10-unit computer corner DepEd has cited Maynilad for the “delivery of substantial and for the Tunasan High School Annex in Muntinlupa; cleaned up the meaningful programs of intervention to our public schools” on 18 Kindergarten room of Rene Cayetano Elementary School in Caloocan December 2013, with Secretary Armin Luistro personally handing the City; fxed the water facilities of Manuel Roxas High School in Manila. award to Maynilad.
56 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 SINING IPO: A WATERSHED PROGRAM FOR INDIGENOUS PEOPLES Typhoon Yolanda (November) – The record devastation brought by Maynilad launched the Sining Ipo livelihood program for the Typhoon Yolanda prompted Maynilad to rally employee volunteers beneft of the Dumagats living in Ipo Watershed. The initiative aims and come to the aid of the survivors. is to inspire stronger involvement among the indigenous people in the company’s eforts to protect this vital water resource, while giving Maynilad provided more than 152,000 liters of drinking water in them a means to better provide for the families. containers of various sizes to the survivors in 20 municipalities/cities in Dumagat chieftains who were trained by renowned sculptor Rey Leyte, Samar, Cebu, Iloilo and Palawan. Contreras shared their skill to their tribesmen in shaping driftwood Four 10-cu.m. tankers were deployed to Tacloban along with into exquisite pieces of art. Each sculpture refected their pride and drivers and mechanics for more than 50 days to help transport values as a people, as well as need to preserve their sanctuary. drinking water from a treatment plant to the afected barangays. Respect to nature is further stressed in the use of driftwood, In partnership with UNICEF, a 650kva generator was sent to which is considered as forest debris, thus eliminating the need to cut power up the Metro Leyte Water District water treatment facility, and down or damage trees for raw material. The retrieval of driftwood is water quality testing kits were deployed. also benefcial to the operation of Ipo Dam as this helps unclog the Maynilad also partnered with the WASH Cluster of the UN for fow of the raw water going to the facility. Yolanda response eforts. Four portable treatment machines, with a The frst of a series of Sining Ipo auctions was also mounted in combined treatment capacity of around 25,000 gallons per day, were December 2013, with proceeds going to the education and healthcare stationed in Tapas (Capiz), Tacloban (Leyte), Hernani (Leyte) and Basey needs of Dumagat children. and Marabut (Samar) in coordination with DPWH, DILG, and other The initiative reinforces Maynilad’s massive program to reforest national and international agencies. Ipo Watershed by planting 300,000 trees over the next fve years. Mission Ginhawa - With money raised from employees and other CALAMITY AID: KEEPING VICTIMS’ HEADS ABOVE THE WATER donors, Maynilad has so far turned over 1,696 water fltration systems Maynilad embarked on an extensive relief and rehabilitation efort to some of Typhoon Yolanda’s hardest-hit areas, beneftting some to reach out to the victims of Typhoon Yolanda and the 7.2 magnitude 33,920 families. earthquake that hit the Visayas, aside from responding to food and fre This helped survivors in the provinces of Cebu, Leyte, Samar and tragedies within our service area. IloIlo transition into rehabilitation phase by providing them a more sustainable way to obtain clean water, especially since freshwater Typhoon Maring and Habagat foods (August) – We provided more sources in these areas were contaminated by food and saltwater. than 30,100 liters of water in jugs and bottles and around 25 cubic meter of tankered water to various typhoon-hit areas, in coordination with government agencies and private groups including the Tulong Kapatid Foundation. An estimated 4,227 families beneftted from our relief operations in Cavite, Marikina, Laguna, Manila, Mandaluyong, QC, Muntinlupa, Valenzuela, Malabon, Paranaque, Pampanga and Bataan.
Earthquake (October) – We distributed more than 25,500 liters of water in containers to afected areas in Cebu and Bohol in coordination with DSWD and TV5 Alagang Kapatid. A donation drive was organized to solicit goods from employees. We also deployed personnel and a water treatment machine to the Bohol town of Tubigon. The machine produced up to 3,000 gallons of drinking per day for refugees in Barangays Clarin and Calape.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 57 Meaningful and Life-Changing CSR
School (El Nido, Palawan); Bulawit National High School (Linapacan Island, Palawan); Cagbalete National High School (Mauban, Quezon); Cagsiay III National High School (Mauban, Quezon); Pandanon National High School (Jetafe, Bohol); Cabul-An National High School (Buenavista, Bohol); Rizal National High School (Basilisa, Dinagat Islands); Cab-Ilan National High School (Dinagat, Dinagat Islands); Cab-Ilan Elementary School (Dinagat, Dinagat Islands); and Casili Elementary School (Casili, Rodriguez, Rizal). MERALCO: LIFE KEEPS GETTING BETTER THROUGH Meralco employees also took part in helping these newly- ENLIGHTENMENT AND EMPOWERMENT energized schools cope with the latest in technology. The Meralco Meralco, as the leading power distribution company in the Employees’ Foundation for Charity, Inc. (MEFCI), a socio-civic country, has long engaged in what may be called missionary organization composed of employees of Meralco, donated a engagements. It has empowered its populace literally and multimedia package to each school energized by OMF. OMF plans to fguratively by fring up the machines in their workplaces, running energize at least 35 more public schools in 2014. the appliances in their homes, connecting them to business and entertainment hubs, brightening up their social gatherings, and on ELECTRIFYING TIMES: BLAZING NEW TRAILS the whole, making their lives much more comfortable and enjoyable. EVEN IN THE INNER CITY Through a number of corporate initiatives, One Meralco Having been in the business of providing safe and reliable Foundation follows through many of its business thrusts, aware that electricity to homes and industries in the country’s political and the services the company provides are even much more needed by commercial hub for more than 100 years, Meralco has lasted long those who have less in life, or who have lost much in the wake of enough to see how its core service helped propel the country’s natural calamities. Many activities and facilities cannot be available development. In today’s technologically advanced era, electricity to these communities in the absence of this utility which has truly powers almost everything. Bearing this in mind, One Meralco become a necessity. Foundation constantly looks for ways to make sure that even the marginalized sectors of society are not left behind in the ENERGIZING SCHOOLS: CHANGING THE POWER EQUATION journey towards development. And so, it launched the Household IN FAR-FLUNG AREAS Electrifcation Program to provide marginalized but organized Aware of the important contribution of electrifcation in shaping communities with safe and afordable access to electricity and, the future generation, One Meralco Foundation beefed up its School at the same time, device a socialized payment scheme so that Electrifcation Program in 2013 with the goal of providing better low-income families could sustain their connection to Meralco’s opportunities for public school students especially in far-fung and electricity service. hard to reach villages. Under the program, remote public schools In cooperation with Meralco’s business centers, the local which do not have access to electricity due to their location are government units and community leaders, OMF’s Household provided with a 1-kW Solar Photovoltaic (PV) System which may be Electrifcation Program has energized in 2013 a total of 3,079 used to power light bulbs and ceiling fans installed in classrooms, households in 22 communities within the Meralco franchise area. and laptop computers and multimedia systems which teachers These communities are located in Pasig, Valenzuela, Mandaluyong, could use in their instructions. By the end of the year, the program Taguig, Quezon, Rizal, Manila, Quezon City and Novaliches. has energized 11 public schools located in Palawan, Quezon, Bohol, Dinagat Islands and Rizal, bringing the total to 17 since the program’s BACK TO THE 3 RS: RELIEF, RESTORATION OF POWER, launch in 2011. REHABILITATION AFTER YOLANDA The schools that were energized in 2013 are San Fernando In the aftermath of typhoon Yolanda, which hit Visayas in National High School (El Nido, Palawan); Teneguiban National High November 2013 with record-breaking intensity, Meralco and One
58 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 Meralco Foundation wasted no time in responding to the immediate many electrical posts and substations in Leyte and on Panay Island, needs of the victims and assisted the local electric cooperatives in which resulted in widespread blackouts. To expedite the restoration of restoring power in areas worst hit by the typhoon. power in the afected areas, Meralco sent four contingents of linemen and power restoration equipment to aid Leyte Electric Cooperatives Immediate Relief 2 and 5 (Leyte), Iloilo Electric Cooperative 3 (Iloilo), Aklan Electric To address the victims’ need for basic sustenance, OMF Cooperative (Aklan), and Capiz Electric Cooperative (Capiz). distributed bags of relief goods to a total of 12,538 families in various A total of 218 Meralco personnel were deployed for the project, municipalities in Leyte, Iloilo, Palawan, Aklan, Samar and Capiz. Each of which 157 were deployed in Leyte and 61 in Iloilo, Aklan and Capiz. bag contained 2 kilos of rice, 6 pieces of packed bread or 1 pack of The estimated cost incurred by Meralco for the Leyte and biscuits, 4 canned goods, 4 cup noodles, and 1-liter bottled water. Panay Island power restoration project is P21 million, of which P15 Four hundred sixteen (416) employee-volunteers took turns in million was spent for Leyte and P4 million was spent for Capiz, Iloilo repacking the relief goods at the Meralco headquarters in Ortigas, Pasig. and Aklan. In the spirit of Christmas, 92 Meralco employee-volunteers went As of 23 February 2014 LeyECo 2 has reported to have energized to Pontevedra, Panitan and Roxas City in Capiz; New Washington in 115 out of the 138 barangays, the equivalent of 18,350 out of the Aklan; Ajuy and Sara in Iloilo; and Palo, Isabel and Ormoc City in Leyte 35,937 households in Tacloban City. In the town of Palo, 16 out of to sponsor the celebration of dawn masses in the said areas and a the 33 barangays or 2,193 out of the 11,140 households have been breakfast salo-salo for churchgoers. There, the Meralco employees energized and in Babatngon, 21 out of the 25 barangays or 3,591 out turned over to each parish a cash donation worth P30,000 for of the 3,988 households now have access to electricity. the repair of damaged church buildings and echoed Meralco’s Meanwhile, as of February 28 LeyECo 5 has reportedly energized commitment to rehabilitate damaged public school buildings in the 827 out of the 976 households in Isabel, and 523 out of the 759 said municipalities. households in Merida.
Restoration of Power Long-Term Rehabilitation One of the prevailing problems that continued to plague the Feeling the need to help in the rehabilitation of classrooms victims of the typhoon even months after it wreaked havoc was the which were damaged during the typhoon, Meralco launched in lack of electricity. Strong winds and a storm surge knocked down December an internal fund-raising campaign dubbed
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 59 Meaningful and Life-Changing CSR
“One Day to Give” with the intention of raising funds for One Meralco to serve their fellow, especially those who are underprivileged and Foundation’s School Rehabilitation Project. The campaign urged marginalized, through the foundation’s social development projects. employees to donate at least the equivalent of their one day salary In 2013, 2,724 Meralco employee-volunteers have logged to the cause. The campaign ultimately raised P7 million. Nine public an accumulated 25,584 volunteer-hours in 15 Makabayan events schools in Capiz, Aklan, Iloilo and Leyte -- the areas where Meralco throughout the year. These events included relief operations, power helped restore power -- will beneft from the project. restoration, household and school electrifcation, coastal clean-up, In January 2014, OMF together with MIESCOR began site tree planting, brigada eskwela, energy education, sports and youth- inspection of the recipient-schools to assess the extent of damage, oriented advocacies, among others. the cost of rehabilitation and the availability of manpower, When Typhoon Yolanda hit Leyte in November 2013 with construction equipment and materials in the localities. The school unforgivingly strong winds and brought a deadly storm surge, Meralco rehabilitation completes Meralco’s holistic approach in helping these through One Meralco Foundation immediately activated its pool of communities get back on their feet. volunteers through the Makabayan Volunteering Program for the In addition to the above, OMF is partnering with the various stages of relief and rehabilitation operations. In total, 508 Department of Education for a feeding program which will beneft Meralco volunteers logged 2,984 hours of service. 1,000 public school students in Leyte. Additionally, four contingents composed of 218 competency- In support of the initiatives of the local government of based volunteers (linemen, etc.) were deployed to the afected Ormoc City, Leyte, OMF will be donating 10 motorboats to fshing areas to help the local electric cooperatives restore power in their communities in the city which were afected by the typhoon. This respective franchise areas. As of February 2014, the contingents were will help resuscitate their livelihood and make them less dependent able to replace/correct a total of 1,270 electrical poles, reconnect on external relief. Each motorboat costs around P25,000. 1,639 spans of wires, install 46 distribution transformers and donate 41 generator sets to temporarily provide power. “MAKABAYAN” VOLUNTEERS: Undeniably, Meralco employees have the kind of passion, A BEACON OF HOPE FOR THE NATION commitment and heart for communities and country they have the Meralco’s commitment to deliver excellent service to its privilege to serve. As Filipinos go through the long but inspiring journey stakeholders goes beyond its core business of electrifcation. towards building the nation, Meralco and One Meralco Foundation Through One Meralco Foundation’s Makabayan employee hope that the employees continue to become bearers of light to these volunteering program, Meralco employees are provided the chance communities and give a deeper meaning to the word “makabayan.”
60 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 services that allow its customer to experience the joy of safe travel and the beneft of convenient transport. The program has the twin targets of promoting customer equity, meaning MNTC respects the rights of the customer, and considers him or her as a key stakeholder who thus has “equity” in the present and future viability of the organization, and of maintaining roadway quality to assure road safety. Through this, MNTC allows its customers — the motorists as well as the communities surrounding the NLEX --- to have a MPIC: LIFE KEEPS GETTING BETTER voice in the policy and operational directions of the company. THROUGH SAFER AND EASIER TRAVEL AND TRANSPORT MPIC has always seen the vital role roadways play in providing THE GKLT WORKSHOPS: EDUCATION BEGINS ON THE ROAD better access to economic, educational, employment, entertainment, GKLT stands for “Gusto Ko Ligtas Tayo!”, a road safety program and and other opportunities. That is why the building of road infrastructure part of the overall thrust of TMC to promote its advocacy on road safety has been at the forefront of its expansion plans from the very beginning. and drivers’ education. The program targets children below 18 years old Through the MNTC, MPIC has been efciently managing the North and who are either residents in the communities or students in schools Luzon Expressway (NLEX) and the Subic-Clark Expressway (SCTEX), and located along the North Luzon Expressway (NLEX). It primarily involves continues to be on the lookout for other roadways project to improve employee-volunteers from the diferent disciplines of the company access to all parts of Luzon from Metro Manila. It has recently acquired facilitating workshops and orientation activities to children on road equity in the Cavite Expressway (CAVITEX) and a new elevated roadway safety practices. to connect NLEX with the South Luzon Expressway. Moreover, it has The workshops, conducted at the school grounds and barangay been improving access to NLEX itself through new connector segment halls of the host communities, are likewise opportunities by which our roads from the port area and Commonwealth Avenue. employees engage and interface with the ofcials and residents of And all these are to make travel and leisure, and trade and the host communities. These are interactions by which the role of the commerce not just faster and better, but also safer and more communities in maintaining the safety of their respective localities is convenient. The maintenance of the roadways, its structures and emphasized and at the same time underscore their contribution to the facilities, its lighting features and signages, its support businesses such overall safety of the carriageway. as gasoline stations, restaurants, and comfort rooms, and its services Now on its 4th year, GKLT has reached out to 308 elementary and trafc enforcement staf, are all carefully planned, integrated, and students, 69 high school students, 301 barangay council members, and orchestrated in a master plan designed to make the country a traveler’s 21 other civic-organized groups in the diferent communities along and trader’s haven. NLEX. The program continues to be promoted and expanded – an But this singled-minded business thrust, must be complemented integral pillar in our eforts to promote road safety. by another in the social sphere, a corporate program by the company tasked to maintain these roadways. And logically, the approach they USAPANG DRAYBER: LAYING DOWN have taken is in the area of education and empowerment in road safety THE CORNERSTONE OF ROAD SAFETY and trafc regulation consciousness. USAPANG DRAYBER” has been a cornerstone program of TMC’s advocacy on road safety and drivers’ education since 2008. The MNTC ROAD SIGNS: DOING GOOD AND DOING WELL program was crafted to target drivers and their afliate groups NLEX Customer Equity and Road Safety is a signature program of plying our operated expressways (NLEX, SCTEX, and SFEX). It aims to the Manila North Tollways Corporation (MNTC) merging its CSR program provide the drivers a safety orientation on the use of the carriageway (“doing good” dimension) with the company’s core business (“doing where key data and causes of road accidents are shared. Likewise, well” dimension). the pertinent trafc rules and regulation being strictly implemented MNTC strongly advocates road safety and trafc regulation by our trafc patrol crew are further explained. The last portion is consciousness. As the builder and concessionaire of NLEX, MNTC is also the highlight of the 1-day program where we get to engage the committed to build and provide quality transport infrastructure and drivers in a forum and solicit their ideas and inputs (including their
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 61 Meaningful and Life-Changing CSR
support) on how to further improve the overall safety of the carriageways. The program is facilitated by a cross functional team composed of organic ofcers and staf of the company representing trafc operations, toll collection, safety and security, and community relations. They directly conduct the orientation sessions but more importantly interact with the drivers during the forum. These interactions with the drivers are critical to the success of every run – they provide the opportunities by which our drivers can connect with us, as the operators in an environment where exchanges of safety ideas are conducive and encouraged. Since its initial run, close to 1,500 drivers coming from major MAKATI MEDICAL CENTER bus and truck companies, transport groups, and other afliated MAKATIMED REACHES OUT TO TACLOBAN organizations have already participated. With the provision of immediate medical relief being a primary concern for fellow Filipinos afected by supertyphoon Yolanda, Makati “BIYAHE” SHORT FILM CONTEST: Medical Center, and Strategic Hospital Alliance Program (SHAP) TRIPPING THE LIGHT FANTASTIC partner Tacloban Doctors Medical Center (TDMC), in collaboration with “BIYAHE” (Journey) was a short flm competition held the Philippine National Red Cross (PRC), joined forces to launch medical in the 4th quarter of 2013. This is the very frst of its kind in missions in Tacloban – one of the worst-hit areas in Eastern Visayas. the country to be organized by a toll road company (TMC). “Our medical relief missions are about doing our share in the aid Anchored on the theme “…having a trip, a journey…particularly of our own people and our own country during a time of extreme a safe journey”, the competition was opened to college need,” says MakatiMed President & CEO Rosalie R. Montenegro. “The students who would have to make a 5-minute video on road hospital lives up to its commitment to be a ‘Hospital with a Heart’, safety and emphasize the use and safety features of NLEX. ofering the best of our services with utmost malasakit for our Filipino A total of 11 entries were submitted from colleges and brothers and sisters.” universities located in Manila, Bulacan, and Pampanga. At With TDMC serving as the prime base of operations, MakatiMed stake were cash moneys for the winners and consolation gift has set up an ER on-ground and sent over composite medical teams certifcates for participating entries. The project was ably to provide aid and medical assistance to Yolanda survivors. Also sponsored by Philex Mining Corporation, Rizal Commercial transported were medical supplies and food, which was sent over Banking Corporation (RCBC), Easytrip Services Corporation, via C130. Additionally, through the assistance of AFP Chief of Staf Jollibee, and Dental Gallery. Our concessionaire, Manila North General Emmanuel Bautista and his team, MakatiMed has released Tollways Corporation (MNTC) provided support and partnered and distributed 1,000 emergency family health kits through the MMC with us in promoting the program. Foundation in coordination with the PRC. The broadcast-journalism team from Holy Angel University To date, MakatiMed has served close to 4,000 patients in in Pampanga won the grand prize with their entry titled “U-Turn”. Tacloban. Two more composite medical teams have also been Bulacan State University’s entry titled “Dapat Sana” garnered second dispatched to the Yolanda-stricken city to continue and sustain place while “Mulat” by Altura placed 3rd overall. ongoing eforts during the holidays. More than providing the prize money, the competition aimed According to Medical Director Benjamin Alimurung, M.D., the at getting the message across on road safety delivered through a MakatiMed organization has deployed several composite24-member powerful medium using “flm”. With the project being able to reach teams of experienced physicians and specialists in Internal Medicine, out to students from the diferent universities, the objective of Pediatrics, Emergency Medicine OB-Gynecology, Anesthesiology, educating the “would-be” future drivers on the importance of and General and Orthopedic Surgery along with clinical nurses, and their responsibility on road safety has likewise been met. medical and radiology technicians.
62 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 The outreach medical service to the communities in extreme medical missions in Metro Manila and nearby provinces. Led by the need has been ongoing since late November in the aftermath of Health Service Department, these medical missions helped more than super typhoon “Yolanda” which caused an unprecedented number 15,000 patients, who received medical, dental and surgical services. of deaths and widespread destruction to heavily populated areas The biggest of these missions include the 21 September 2013 that even now, a month later, struggle to rebuild their lives and mission to Sta. Rita, Pampanga sponsored by the Dra. Josephine restore even basic community services, like water and electricity. Carlos Raboca Foundation, which benefted 4,000 patients. ARMSCOR “Many of the cases treated were the expected febrile sponsored the mission on 4 May 2013 in Marikina that benefted 2000 illnesses, upper respiratory tract infections with coughs and colds, patients. The Toyota Foundation sponsored the mission in Sta. Rosa, and gastrointestinal disorders brought about by the constant Laguna on August 13, 2013, which served more than 1,500 patients. exposure to the elements and very challenging living conditions Other sponsors include Assumpta Tech, Makati Shangri-La, among an increasingly vulnerable population of the very young and Forbes Park Brgy. Council, Catholic Women’s League, and private elderly” said Dr. Alimurung. The teams also administered 247 anti- sponsors. tetanus vaccinations to prevent more serious health complications following a wide range of traumatic injuries from the powerful winds CARDINAL SANTOS MEDICAL CENTER and typhoon ocean surge that reached heights of several meters. STRENGTHENING COMMUNITY PARTNERSHIPS: The hospital has also been assisting the National Resource 2013 CSMC CSR FOCUS Operations Center (NROC) in developing a system to increase the Cardinal Santos Medical Center (CSMC) with the Cardinal Medical production of relief goods and ensure its immediate dispatch to Charities Foundation Inc. (CMCFI) continues to work for the interests designated ports, airports, and land locations. Presently, the efort of the underprivileged community. As evidenced by the Center’s has yielded a signifcantly increased production of goods, from mission, vision and core values, CSMC instituted major Corporate 20,000 packs to 75,000 packs daily. Social Responsibility (CSR) undertakings to provide expert healthcare Led by Montenegro, MakatiMed has also been able to raise services to the most needy and also to provide venue for training of its a total donation amount of nearly P10 million, with the help of resident physicians. its employees, its Medical Staf Association (MSA), doctors led by NeuroSciences Department Chairman Regina Macalintal-Canlas, Subsidized Patient Program M.D., the Philippine Disaster Recovery Foundation (PDRF), and other A total of 11, 748 charity patients served through free medical partners, with the number still increasing as the hospital continues consultation at the Outpatient Department and 3,191 hospitalized its eforts to encourage contributions from donors. patients were given fnancial grant amounting to P 8.5 million under Building on its present initiatives, MakatiMed will continue to the Subsidized Patient Program for the year 2013. work with TDMC to closely monitor its operations in Tacloban and coordinate with NROC for the consistent production, release, and Healthy Community Program for Brgy. Corazon De Jesus, (CDJ) tracking of relief goods; as well as assist in the creation of a long- and Pinaglabanan Elementary School (PES) San Juan City term disaster emergency contingency plan. The Healthy Community Program is a two-year comm “As true, caring Filipinos who love our country, we at partnership with the City Government of San Juan; this is envisioned MakatiMed are committed to invest every efort to help rebuild to be a collaborative undertaking that will maximize presence of and restore lives,” Montenegro says. “As we are a nation that has health care professionals in the area to initiate conduct of relevant found solidarity in the face of such a tragedy, we intend to continue health programs that focuses on ensuring health literacy and working with our partners to ensure that help is provided to those sustainable community involvement towards better health outcomes. who need it.” In 2013, the frst cycle of the 6 months Supplemental Feeding Program (SFP) was implemented benefting 60 severely wasted MEDICAL MISSIONS children from Brgy. Corazon De Jesus and Pinaglabanan Elementary Aside from the Tacloban mission, from January to November School. The CSMC CMCFI SFP is distinctly diferent from other feeding 2013, MakatiMed physicians and medical staf took part in various program because aside from providing full meal for six months,
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 63 Meaningful and Life-Changing CSR
children are also being monitored by the CSMC Medical Team ensuring Riverside College, Inc., conducted medical and relief operations to proper health intervention for each child. Photo shows Health Education Manapla, Cadiz, and Sagay among others, helping more than 2,000 session among SFP benefciaries and the culminating activity of the typhoon survivors. six months program with the Vice Mayor of San Juan Hon. Francisco J. In line with a world-wide initiative to manage drug-resistant Zamora during the graduation ceremony. tuberculosis, the RMCI is currently the site for the Programmatic Management of Drug-Resistant Tuberculosis (PMDT) Treatment Center Cataract Surgical Mission and Laboratory in Negros Occidental. Funded by the Global Fund, The CSMC Department of Ophthalmology conducted 4 Cataract through the Philippine Business for Social Progress (PBSP) chaired by Mr. Missions last 2013, a total of 69 patients were saved from blindness Manuel V. Pangilinan, the basic TB services of the Program has treated through the free mission. CMCFI provided the medical supplies and 422 patients for 2013 and 192 patients so far for 2014. 800 PMDT operating room charges of all patients. patients have been screened, 95 of which are currently enrolled in 18 to 24 month treatments and 10 being ofcially declared as cured. Disaster Relief and Response Program The Medical Services division of the Hospital regularly holds Joining the whole nation in disaster response, the CSMC community numerous blood-letting activities, feeding programs, and medical provided medical assistance to Yolanda survivors at the Villamor Airbase missions serving various barangays in Negros Occidental throughout Pasay City last 21 November 2014. CSMC Volunteer Medical Professionals the year. consisting of Doctors, Nurses and Therapist ofered their services. RMCI also helps improve the lives of impoverished Negrenses Continuous donation of in kind goods were also facilitated through the through the Dr. Pablo O. Torre Foundation, Inc. through free clinics, following partners, Caritas Manila Damayan, SanJose Seminary, Ateneo De medical missions, community welfare services, scholarship programs, Manila and San Joaquin Parish in Palo Leyte. establishment of clinics and birthing homes - as well as housing projects with the help of Riverside College, Inc., and Gawad Kalinga. DAVAO DOCTORS HOSPITAL OUR CORPORATE SOCIAL RESPONSIBILITY INITIATIVES OUR LADY OF LOURDES HOSPITAL ARE OUR WAY OF GIVING BACK TO THE COMMUNITY 2013 MEDICAL MISSIONS FOR EMHMC-OLLH. THROUGH OUR BALIK ALAY FOUNDATION. Our Lady of Lourdes Hospital continues its tradition as a Christ- Davao Doctors Hospital’s CSR activities for 2013 have benefted a centered hospital through its various medical missions. The six medical total of 1,100 families. Our monthly activities includes: missions treated 811 patients, out of the total 2,699 patients (for the • Free surgery clinic (circumcision) for May 6 missions). The medical/surgical mission at Quezon included minor • Blood letting activities with Davao City Blood Bank for and major medical procedures. Six (6) of the patients were operated at July and November EMHMC-OLLH because cases required confnement in the hospital. • Annual Free Clinics for DDH Anniversary (July) and DDH Dumoy (October) ASIAN HOSPITAL INC. • Disaster and Rescue initiatives with the MPIC Mindanao LEYTE PROVINCIAL HOSPITAL SEEKS HELP TO RESTORE Core Group for August EQUIPMENT, SERVICES • Gift-giving for indigent families with TV 5 Davao for December After the onslaught of Typhoon Yolanda last November 2013, the Leyte Provincial Hospital (LPH) was one of the hospitals in Visayas left RIVERSIDE MEDICAL CENTER with destroyed facilities, fooded building and damaged equipment. CSR PROGRAMS OF THE RIVERSIDE MEDICAL CENTER, INC. Located at the municipality of Palo, LPH has low budget like FOR 2013-2014 other provincial government-run hospitals. Big damages like what Shortly after Typhoon Yolanda struck areas in and around Negros happened last year have been tough for them, especially bringing Occidental in December 2013, the Riverside Medical Center, Inc., back their operations to help the typhoon victims. (RMCI) owner and operator of the Dr. Pablo O. Torre Memorial Hospital According to Dr. Ofelia Absin, Medical Director of LPH, the (DPOTMH) in coordination with the Medical Services division and the hospital was forced to hold of their admissions and stop all
64 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 their operations because of the damages. “It was frustrating and The objective of this program is to educate adults and school saddening. We are a hospital; we wanted to help our constituents. Yet, children on good nutrition and proper hand hygiene. There were seven with the damages brought by Typhoon Yolanda, we cannot address Asian Hospital staf volunteers who demonstrated the proper hand the medical needs of the victims immediately,” she said. hygiene, had some show cooking using organic ingredients from their “There were a lot of mud and debris. Help can’t reach us. But own back yards, and gave away school supplies to their children. after I attended an operation center in Leyte, met Dr. Carlos Ejercito of There were about 55 benefciaries of this program. Asian Hospital and Medical Center and shared to him our situation, he For two consecutive years now, Asian Hospital Charities, Inc. (AHCI) immediately visited LPH. There he saw the eforts of our doctors and have partnered with Tuloy sa Don Bosco Foundation for “Oplan: Tuli, A staf cleaning the area, despite being victims themselves who lost their Surgical Medical Outreach Program.” houses or some, even family members. We were surprised when he A team of Asian Hospital surgeons, nurses, and clinical staf have promised that Asian Hospital will help us,” said Dr. Absin. volunteered to assist Mr. Neil Jaymalin, a registered nurse himself and “Leyte has received many help from diferent international and local concurrent Executive Director of AHCI to perform the operation to the organizations. There are enough goods, essentials and even doctors in select Don Bosco students, and benefciaries. the area. What Leyte actually needs now is to rebuild its communities. Each year, AHCI have helped 25-30 benefciaries, with age ranging After seeing the condition of LPH, we at Asian Hospital realized that what from 12-19 years old. we can do best for Leyte is to help rebuild LPH and address their lack of needed medical equipment,” Dr. Ejercito said. DE LOS SANTOS MEDICAL CENTER AHMC, with the aid of Air21, has shipped 50 of 150 beds with CORPORATE SOCIAL RESPONSIBILITY IS A COMMITMENT mosquito nets for LPH. It will also donate medicines and extra equipment De Los Santos Medical Center (DLSMC), consistent with its like drop lights, infusion pumps, anesthesia machine, ultrasound machine, mission of serving the “health and wellness needs of the community, ECGs, laboratory refrigerator, operating room equipment, defbrillators and and the society as a whole”, is actively involved in corporate social laboratory equipment. responsibility (CSR) activities, such as medical missions, tree-planting, AHMC is also organizing a ‘Toy Drive’ for children living in Leyte and the like, which highlight its commitment to bring its quality care to uplift their spirits and help cease their trauma from the typhoon and expertise to the underprivileged in the society. devastation along with psychological and psychiatric assistance project. Aside from its strong CSR culture, DLSMC has also been “We think that the essence of rebuilding LPH is to make them self- consistently tapped to become a partner by prominent companies sustaining. AHMC wants to make this rebuilding LPH continuous. We’ll be and institutions in their respective CSR activities and medical missions. forming a partnership with LPH, visiting them quarterly or semi-annually DLSMC banks on its untarnished reputation of giving holistic, quality to support them and check if everything is still working,” Dr. Ejercito added. and safe care, as well as value-for-money services. Now, LPH is back in operations and accepts patient admissions. In a few weeks, they are also expecting to open their operating MEGACLINIC theater. “In behalf of Leyte, LPH and its staf, I thank Asian Hospital for MEGACLINIC HEALTHCARE ACCESS CARD PROGRAM all their help to us. Words are not enough to express our gratitude MegaClinic believes that everyone should have access to quality especially now that we are once again able to serve people. This healthcare. MegaClinic has started embedding the values of CSR into experience from Typhoon Yolanda taught us how we should prepare the core business of providing healthcare services. By addressing the ourselves on disasters, and also, the dangers of foods and storm needs of below the line employees (i.e. contractual employees) through surges,” said Dr. Absin. the MegaClinic Partner’s Card, win-win outcomes are created to ensure that the people who are more vulnerable in the event of a sickness OTHER CSR PROGRAMS OF ASIAN HOSPITAL INC. THROUGH would be able to seek proper medical attention. Through this initiative, ASIAN CHARITIES, INC. MegaClinic also encourages more companies to take care of the health Asian Hospital Charities , Inc. partnered with the Nagcarlan of their employees. Councilor, Mrs Amelia Malabag-Hernandez to have the 2013 Health Education Outreach Program.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 65 Board of Directors
MANUEL V. PANGILINAN the Year (Philippines) and Best Executive (Philippines) at the 2007 and 2008 Manuel V. Pangilinan, 67 years old, assumed chairmanship of the Board Best-Managed Companies and Corporate Governance Polls conducted by of Metro Pacifc Investments Corporation in March 2006 and remain as such Asia Money. Mr. Pangilinan received the Best CEO award from Finance Asia up to the present. He was appointed as Chairman of the Board of Philippine Magazine (June 2012) and most recently, the Executive of the Year award from Long Distance Telephone Company (PLDT) after serving as its President and the Philippine Sportswriters Association (January 2014). He graduated cum Chief Executive Ofcer from November 1998 to February 2004 and became laude from the Ateneo de Manila University, with a Bachelor of Arts Degree Chairman of the Board of PLDT Communications and Energy Ventures Inc. in Economics and received his Master’s degree in Business Administration (PCEV, formerly Piltel) on 3 November 2004. He also holds chairmanship in from Wharton School of Finance and Commerce, University of Pennsylvania, Manila Electric Company (MERALCO), Smart Communications, Inc., ePLDT, Philadelphia. Inc., Landco Pacifc Corporation, Maynilad Water Services Corporation, Philex Mining Corporation, Metro Pacifc Tollways Corporation, Manila North Tollways JOSE MA. K. LIM Corporation, Medical Doctors, Inc. (Makati Medical Center), Colinas Verdes, Born in the Philippines in April 1952, Mr. Lim graduated from the Ateneo Inc. (Cardinal Santos Medical Center) and Davao Doctors, Inc. Mr. Pangilinan de Manila University, with a Bachelor of Arts degree in Philosophy. He received founded First Pacifc Company, Limited in 1981 and served as its Managing his MBA degree in 1978 from the Asian Institute of Management. Director until 1999. He was appointed as Executive Chairman until June 2003, After graduating from the Asian Institute of Management in Manila, he when he was named CEO and Managing Director. He also holds the position managed a family-owned steel fabrication business until 1987 when he joined of President Commissioner of P.T. Indofood Sukses Makmur Tbk, the largest the National Development Company as a Manager in the Privatization Unit, a food company in Indonesia. Outside the First Pacifc Group, Mr. Pangilinan task force created by and reporting to the Department of Trade and Industry. was a member of the Board of Overseers of the Wharton School of Finance Mr. Lim then worked as a senior ofcer for various local and foreign & Commerce, University of Pennsylvania. He is Chairman of the Board of banking institutions from 1988 to 1995. He was Director for Investment Trustees of San Beda College. He also serves as Chairman of PLDT-Smart Banking of the First National Bank of Boston from 1994 to 1995, and prior to Foundation, Inc. and the Philippine Business for Social Progress. He also that, Vice President of Equitable Banking Corporation. In 1995, Mr Lim joined serves as Vice Chairman of the Foundation for Crime Prevention, a private Fort Bonifacio Development Corporation (FBDC) as Treasury Vice President sector group organized to assist the government with crime prevention, and eventually was appointed Chief Finance Ofcer in 2000. With the onset and a member of the Board of Trustees of Caritas Manila and Radio Veritas of the Asian fnancial crisis and the subsequent divestment of controlling Global Broadcasting Systems, Inc. In February 2007, he was named the interest in FBDC, Mr. Lim assumed the position of Group Vice President and President of the Samahang Basketball ng Pilipinas, a newly formed national Chief Finance Ofcer of FBDC’s parent company, Metro Pacifc Corporation sport association for basketball, and efective January 2009, he assumed (MPC) on a concurrent basis from 2001 to 2003. He was then elected President the chairmanship of the Amateur Boxing Association of the Philippines, the & CEO of MPC in June 2003. In 2006, MPC was reorganized into Metro Pacifc governing body of the amateur boxers in the country. In December 2013, Investments Corporation (MPIC), where he continues to serve as President Roxas Holdings, Incorporated, the largest sugar producer in the Philippines, & CEO. Aside from MPIC he is also currently a Director in the following MPIC announced the election of Mr Pangilinan as Vice Chairman of its Board of subsidiary and afliate companies: Beacon Electric Asset Holdings Inc.; Manila Directors. Mr. Pangilinan has received numerous prestigious awards including Electric Company Metro Pacifc Tollways Corporation; Manila North Tollways the Ten Outstanding Young Men of the Philippines Award for International Corporation, Tollways Management Corporation, Maynilad Water Services, Finance (1983), the Presidential Pamana ng Pilipino Award by the Ofce of the Inc., Indra Philippines Inc. Medical Doctors, Inc. (owner and operator of Makati President of the Philippines (1996), Honorary Doctorate in Humanities by the Medical Center), Cardinal Santos Medical Center (Colinas Verdes Hospital San Beda College (2002), Best CEO in the Philippines by Institutional Investor Managers Corporation) Our Lady of Lourdes Hospital. He serves as Chairman (2004), CEO of the Year (Philippines) by Biz News Asia (2004), People of the of Davao Doctors Hospital (Clinica Hilario) Inc., Asian Hospital and Riverside Year by People Asia Magazine (2004), Distinguished World Class Businessman Medical Center in Bacolod. Mr. Lim is also President of the Metro Strategic Award by the Association of Makati Industries, Inc. (2005), Management Infrastructure Holdings, Inc. (MSIHI) which holds a minority ownership in Man of the Year by the Management Association of the Philippines (2005), Citra Metro Manila Tollways Corp. (Skyway). He is active in the Management Order of Lakandula (Rank of a Komandante) by the Ofce of the President Association of the Philippines and has served as Vice-Chair of the Good of the Philippines (2006), and Honorary Doctorate in Humanities by the Governance Committee from 2007 to 2009. He is a founding member and Xavier University (2007). He was voted as Corporate Executive Ofcer of Treasurer of the Shareholders Association of the Philippines.
66 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 This page, front row, from left to right: JOSE MA. K. LIM - President and Chief Executive Ofcer, MANUEL V. PANGILINAN - Chairman of the Board, DAVID J. NICOL - Chief Financial Ofcer. Second row, from left to right: VICTORICO P. VARGAS - Executive Director, RAMONCITO S. FERNANDEZ - Executive Director, AUGUSTO P. PALISOC, JR. - Executive Director, EDWARD A. TORTORICI - Executive Director and Executive Advisor, ROBERT C. NICHOLSON - Executive Director.
67 This page, front row, from left to right: WASHINGTON Z. SYCIP - Independent Director, LYDIA BALATBAT-ECHAUZ - Independent Director, EDWARD S. GO - Independent Director. Second row, from left to right: ANTONIO A. PICAZO - Director and Corporate Secretary, ALBERTO G. ROMULO - Board Advisor, ARTEMIO V. PANGANIBAN - Independent Director, RAY C. ESPINOSA - Director, ALFRED A. XEREZ BURGOS, JR. Board Advisor, AMADO R. SANTIAGO III - Director.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 68 DAVID J. NICOL ROBERT C. NICHOLSON Accomplished and versatile business leader having successfully Mr. Nicholson is a graduate of the University of Kent, qualifed as held CEO and CFO positions in a wide range of industries in Europe a solicitor in England and Wales and in Hong Kong. He is an Executive and Asia. Voted by Institutional Investor as the top Conglomerate CFO Chairman of Forum Energy Plc, a Commissioner of PT Indofood Sukses all Asia in 2012 and 2013. Makmur Tbk and a Director of Metro Pacifc Investments Corporation, Mr. Nicol began his career with PricewaterhouseCoopers where Philex Mining Corporation and Philex Petroleum Corporation. Mr. he served for 10 years in London, New York and Hongkong. He joined Nicholson is also an Independent Non- Executive Director of Pacifc First Pacifc Company Limited in 1991 and in 1994 moved to their Thai Basin Shipping Limited and Lifestyle Properties Development Limited. afliate Berli Jucker PCL where he served as CFO until 1998 and then Previously, he was a senior partner of Reed Smith Richards Butler from as Group CEO until 2002 when First Pacifc exited Thailand. 1985 to 2001 where he established the corporate and commercial From 2002 until 2010 when Mr. Nicol joined MPIC, he held department, and was also a senior advisor to the board of directors positions as CEO Europe and Asia for SIRVA, Inc., CEO of Pinnacle of PCCW Limited between August 2001 and September 2003. Mr. Regeneration group and as a director of Reconomy Limited in the Nicholson has wide experience in corporate fnance and cross- UK’s waste and recycling sector. He has a consistent record of building border transactions, including mergers and acquisitions, regional shareholder value through operational improvement, restructuring, telecommunications, debt and equity capital markets, corporate mergers and acquisitions and entering new markets. reorganizations and privatization in China. Mr. Nicholson joined First Pacifc’s Board in 2003. EDWARD A. TORTORICI Age 74, born in the United States. Mr. Tortorici received a Bachelor AUGUSTO P. PALISOC JR. of Science from New York University and a Master of Science from Augusto P. Palisoc Jr. has been with the First Pacifc group of Fairfeld University. Mr. Tortorici has served in a variety of senior and companies for over 30 years. He is currently an Executive Director of executive management positions, including Corporate Vice President for Metro Pacifc Investments Corporation (MPIC) and is the President & Crocker Bank and Managing Director positions at Olivetti Corporation of Chief Executive Ofcer of the MPIC Hospital Group. He is a Director America and Fairchild Semiconductor Corporation. of Medical Doctors, Inc. (owner and operator of the Makati Medical Mr. Tortorici subsequently founded EA Edwards Associates, an Center), Colinas Verdes Hospital Managers Corporation (operator of international management and consulting frm specializing in strategy the Cardinal Santos Medical Center), East Manila Hospital Managers formulation and productivity improvement with ofces in USA, Corporation (operator of the Our Lady of Lourdes Hospital), Asian Europe and Middle East. In 1987, Mr. Tortorici joined First Pacifc as an Hospital Inc., De los Santos Medical Center, MegaClinic Inc., Riverside Executive Director for strategic planning and corporate restructuring, Medical Center Inc. and Riverside College Inc. in Bacolod, Davao and launched the Group’s entry into the telecommunications and Doctors Hospital (Clinica Hilario) Inc. and Davao Doctors College, Inc., technology sectors. Presently, he oversees corporate strategy for and Central Luzon Doctors Hospital in Tarlac. Prior to joining MPIC, First Pacifc and guides the Group’s strategic planning and corporate he was the Executive Vice President of Berli Jucker Public Company development activities. Mr. Tortorici serves as a Commissioner of Limited in Thailand from 1998 to 2001. Mr. Palisoc served as President PT Indofood Sukses Makmur Tbk and as Director of Metro Pacifc and CEO of Steniel Manufacturing Corporation in the Philippines from Investments Corporation, Philex Mining Corporation, Maynilad Water 1997 to 1998. He has held various positions within the First Pacifc Services, Inc., FEC Resources Inc. of Canada and AIM-listed Forum group as Group Vice President for Corporate Development of First Energy Plc. Pacifc Company Limited in Hong Kong, and Group Managing Director Mr. Tortorici serves as a Trustee of the Asia Society Philippines and of FP Marketing (Malaysia) Sdn. Bhd. in Malaysia. Before he joined First is on the Board of Advisors of the Southeast Asia Division of the Center Pacifc in 1983, he was Vice President of Monte Real Investors, Inc. in for Strategic and International Studies, a Washington D.C. non-partisan the Philippines. Mr. Palisoc earned his Bachelor of Arts Degree, Major in think tank. He also served as a Commissioner of the U.S. ASEAN Economics (with Honors) from De La Salle University, and his Master’s Strategy Commission. in Business Management (MBM) Degree from the Asian Institute of Management. Mr. Palisoc was born in January 1958.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 69 70 RAMONCITO S. FERNANDEZ In the feld of sports, he currently holds the position of President for the Ramoncito S. Fernandez is the President & Chief Executive Ofcer of Metro Amateur Boxing Association of the Philippines. He was elected Vice-Chairman Pacifc Tollways Corp. (MPTC) and Tollways Management Corporation (TMC) for the Samahang Basketbol ng Pilipinas, Inc., the national sports association under Metro Pacifc Investments Corporation (MPIC). He holds directorships in for the Philippine Basketball, a member of the Philippine Olympic Commission Metro Pacifc Investments Corporation (MPIC), Metro Pacifc Tollways Corporation and international Basketball Federation. He holds the position of Alternate (MPTC), Manila North Tollways Corporation (MNTC), Tollways Management Governor of the Philippine Basketball Association, the nation’s professional Corporation (TMC), Cavitex Infrastructure Corp., PEA Tollway Corp., and some basketball league. subsidiaries of PLDT including PLDT Subic Telecom, Inc., PLDT Clark Telecom, Inc., TAHANAN and Pacifc Global One Aviation Company, Inc.. ANTONIO A. PICAZO He is the 2009 PISM GAWAD SINOP Awardee, the highest award conferred Antonio A. Picazo is currently the Senior Partner of Picazo Buyco Tan Fider & by the Foundation of the Society of Fellows in Supply Management and the Santos Law Ofces. He serves as a Director and/or Corporate Secretary of several Philippine Institute for Supply Management to outstanding achievers in the large Philippine corporations, including Metro Pacifc Investments Corporation, a feld of supply management Mr. Fernandez has varied experiences in logistics, position he has held since 2006. Mr. Picazo was born in Manila in August of 1941 materials management, international carrier business, administration and and obtained his Bachelor of Laws degree from the University of the Philippines. materials management, industrial marketing and sales. He was the Head of He passed the 1964 Philippine Bar Examinations with the 5th highest rating. In International and Carrier Business of PLDT and Smart and Global Access Group 1967, he obtained a Master of Laws degree, Major in Taxation from the University of Smart from 2007 until 31 December 2008. He was the Administration and of Pennsylvania. In 1976, he also completed the Management Development Materials Management Head of Smart from 2000, and of PLDT from 2004, until 31 Program course at the Asian Institute of Management. He is currently also a December 2007. He was the Executive Vice President in charge of marketing, sales member of the Board of the PGH Medical Foundation, Haribon Foundation and and logistics of Starpack Philippines, Inc. until June 2000. Mr. Fernandez obtained the Gerry Roxas Foundation. his Bachelor of Science Degree in Industrial Management Engineering from the De La Salle University and Master’s Degree in Business Management from the RAY C. ESPINOSA Asian Institute of Management. Age 59, born in the Philippines. Mr. Espinosa has a Master of Laws degree from the University of Michigan Law School and is a member of the Integrated VICTORICO P. VARGAS Bar of the Philippines. He was a partner of SyCip Salazar Hernandez & Gatmaitan Mr. Victorico P. Vargas is the President and CEO of Maynilad. He formally took from 1982 to 2000, a foreign associate at Covington and Burling (Washington, over the position in August 2010. He is a director of Metro Pacifc Investments D.C., USA) from 1987 to 1988, and a law lecturer at the Ateneo de Manila Corporation, Metropac Water Investments Corporation, and director and School of Law from 1983 to 1985 and 1989. He is a Director of Philippine Long Chairman of Philippine Hydro, Inc., member of the Executive Committee of the Distance Telephone Company (“PLDT”), Meralco PowerGen Corporation, Manila First Pacifc Leadership Academy, trustee of the MVP Sports Foundation, Inc. and Electric Company (“MERALCO”), and Metro Pacifc Investment, Corporation, trustee of IdeaSpace Foundation, Inc. Prior to his appointment, Mr. Vargas was the Mediaquest Holdings, Inc., ABC Development Corporation (“TV5”), Mediascape, Senior Vice President for the Human Resources Group and Head of the Business Inc. (“Cignal”), an Independent Director and Chairman of the Audit Committee Transformation Ofce of the Philippine Long Distance Telephone Company of Lepanto Consolidated Mining Company and a Director and the Vice (PLDT), the nation’s no. 1 telecommunications entity. Chairman of Philweb Corporation. He is the General Counsel of MERALCO and Mr. Vargas was also designated to head the International & Carrier Business Head of PLDT’s Regulatory Afairs and Policy Ofce. He is also a trustee of the Group (ICBG) of PLDT in 2007, managing the business relations with foreign and Benefcial Trust Fund of PLDT. Mr. Espinosa joined First Pacifc in June 2013. He domestic carriers and other telecom entities. He was responsible for reviewing is First Pacifc Group’s Head of Government and Regulatory Afairs and Head of the overall business environment in foreign and domestic telecom markets and Communications Bureau for the Philippines. determining strategic areas and initiatives to optimize business potentials. He managed the formulation, development, alignment and implementation of the AMADO R. SANTIAGO III company’s strategies to address customer requirements of international and Amado R. Santiago III is the Managing Partner of the Santiago & Santiago domestic carriers. Law Ofces and is engaged in the general practice of law. He specializes in In 2003, he was also appointed supervision over Asset Protection and corporate litigation, which includes corporate rehabilitation proceedings under Management Group responsible for Property Management, Risk Management the Securities and Exchange Commission Rules on Corporate Recovery, Interim (Insurance) and Facilities Management. Before joining PLDT in 2000, he had Rules of Procedure on Corporate Rehabilitation and the Rules of Procedure on 12 years of experience in the banking industry – Citibank; 13 years in other Corporate Rehabilitation, as well as taxation law. He acts as director, corporate consumer multinational companies, notably Colgate- Palmolive Philippines, secretary, and/or corporate counsel of various corporate clients. He graduated Union Carbide and Pepsi Cola. from the Ateneo de Manila School of Law in 1992 and passed the Philippines
70 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 Bar Examinations given in the same year. He received his degree of Bachelor of School of Business, Associate Director of the MBA program of the Ateneo de Science in Legal Management in 1988 from the Ateneo de Manila University. Manila University Graduate School of Business, and Associate Professor of the University of the East, College of Business Administration. She is currently a EDWARD S. GO (INDEPENDENT DIRECTOR) member of the Board of a few organizations, member and former governor Edward S. Go currently serves as Chairman of the Board of Hyundai Asia of the Management Association of the Philippines, and past President of the Resources, Inc. and of ASA Philippines Foundation. He is an Independent Director Association of Southeast Asian Institutions of Higher Learning, RP Council. of Metro Pacifc Investments Corporation, PLDT Communications and Energy She has been awarded most outstanding Filipino and also most distinguished Ventures, Inc. (PCEV) and Filipino Fund Inc. He is also Chairman of the PLDT alumna of ADMU, DLSU, and St. Theresa’s College. Benefcial Trust Fund and member of the Board of BTF Holdings Inc, Mediaquest Holdings, Inc., TV5 Network, Inc. (formerly ABC Development Corporation), WASHINGTON Z. SYCIP (INDEPENDENT DIRECTOR) Cignal TV, Inc. (formerly Mediascape Inc.), BusinessWorld Publishing Corporation, Mr. Washington SyCip is the founder of the SGV Group. He is the AB Capital Investment Corporation, Vicsal Investment Corporation and Union Chairman Emeritus of the Board of Trustees and Board of Governors of the Galvasteel Corporation. He has over 40 years of management experience in Asian Institute of Management, Philippines and a member of the Board of banking and fnance, starting as Executive Trainee with Citibank N.A. and became Overseers of the Columbia University Graduate School of Business, New York. President of Philippine Bank of Communications in 1974 and Chairman and Chief He is a counselor in the Conference Board, a member of the International Executive Ofcer of Chinabank in 1985. Mr. Go is also Chairman of the Audit Advisory Board, Council on Foreign Relations (1995-2010) and an Honorary Committee of MPIC and PCEV. He obtained his Bachelor of Arts Degree, magna Life Trustee of The Asia Society-all in New York. He is a member of the Board of cum laude, and underwent postgraduate studies at the Ateneo de Manila Directors of a number of major corporations in the Philippines and other parts University, where he currently serves as Chairman of the Board of Trustees. of the world.
CHIEF JUSTICE ARTEMIO V. PANGANIBAN (INDEPENDENT DIRECTOR) ALFRED A. XEREZ-BURGOS, JR. A consistent scholar, retired Chief Justice Panganiban obtained his Alfred A. Xerez-Burgos, Jr. is presently Vice-Chairman and Executive Associate in Arts “With Highest Honors” and later his Bachelor of Laws with “Cum Director of Landco Pacifc Corporation, a position he assumed as of March 2009. Laude” and “Most Outstanding Student” honors. He placed sixth among 4,200 He was previously President, CEO and Chairman of the Executive Committee of candidates who took the 1960 bar examinations. A well-known campus leader, the corporation starting 1990, after previously working with a major property he founded and headed the National Union of Students of the Philippines. He is company for nearly 20 years. He is also the President of Club Punta Fuego, also the recipient of several honorary doctoral degrees. Inc., a world class development in Nasugbu, Batangas, as well as the President In 1995, he was appointed Justice of the Supreme Court, and in 2005, Chief of Forest Lake Development Inc., a national provider of frst-class memorial Justice of the Philippines. Aside from being a prodigious decision writer, he also parks. Mr. Xerez- Burgos also serves as Chairman of the Philippine Red Cross authored eleven books while serving on the highest court of the land. His judicial Rizal Chapter, the largest Red Cross chapter in the country, and as a Board philosophy is “Liberty and Prosperity Under the Rule of Law.” He believes that Member of the Muntinlupa Development Foundation that has been helping the legal profession and the judiciary must not only safeguard the liberty of our the underprivileged of Muntinlupa for over two decades. He earned a Masteral people but must also nurture their prosperity and economic well-being. To him, Degree in Business Management with Distinction from the Asian Institute of justice and jobs, ethics and economics, democracy and development, nay, liberty Management in 1971. Prior to this, he graduated among the top 25% of his and prosperity must always go together; one is useless without the other. On his class from the De La Salle University in 1969 (Bachelor of Science in Mechanical retirement on 7 December 2006, his colleagues acclaimed him unanimously as Engineering). the “Renaissance Jurist of the 21st Century.” Prior to entering public service, Chief Justice Panganiban was a prominent practicing lawyer, law professor, business ALBERTO G. ROMULO entrepreneur, civic leader and Catholic lay worker. He was the only Filipino Alberto G. Romulo, presently Advisor to the Board and Vice Chairman of appointed by the late Pope John Paul II to be a member of the Vatican-based Manila Bulletin. Served government almost 30 years, as among others, Senator Pontifcal Council for the Laity for the 1996-2001 term. At present, he is a much and Majority Leader, Executive Secretary, Secretary of Finance, Budget Minister, sought-after independent director and adviser of business frms, and writes a Secretary of Foreign Afairs, Member Batasan Pambansa. Authored, among column in the Philippine Daily Inquirer. others, New Central Bank Act (RA 7653), Social Security Act (RA 8282) Veterans Pension (RA 6948), Philippine Veterans Bank (RA7169), Military Benefts (RA LYDIA BALATBAT-ECHAUZ (INDEPENDENT DIRECTOR) 7696). He also introduced the DFA E-Passport. Lydia Echauz is recently retired from academe. She was for ten years President of Far Eastern University and its three other afliate schools. Prior to joining FEU in 2002, she served as Dean of De La Salle University Graduate
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 71 Senior Executives
MAIDA B. BRUCE REYMUNDO S. COCHANGCO JOSE NOEL C. DE LA PAZ MELODY M. DEL ROSARIO Vice President Chief Financial Ofcer Director for Business Vice President Group Controller Hospital Group Development Hospital Group Public Relations and Corporate Communications
MABINI F. PABLO ALBERT W. L. PULIDO ROBIN MICHAEL L. VELASCO SANTHEA V. DELOS SANTOS Vice President Vice President Vice President Assistant Vice President Government Relations Investor Relations Human Resources Finance
72 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 MAIDA B. BRUCE Ms. Bruce joined MPIC in November 2009 and is responsible for strengthening and overseeing the Financial Reporting, Budgeting & Forecasting and System enhancements processes. Prior to joining MPIC, Maida held a CFO role with Ayala Land Inc. (ALI) and was responsible for overseeing the fnancials of ALI’s Strategic Landbank Management Group including its other subsidiaries. She has more than 13 years of extensive experience in the banking industry under Citigroup Australia and Manila. She was VP for Special Purpose Vehicles under the Financial Control Department of Citigroup Australia and has handled several roles and responsibilities also in Citibank Manila. She was part of a pioneer team that implemented, supported and continuously upgraded a proprietary global fnancial reporting system to multiple countries in the Asia-Pacifc region.
REYMUNDO S. COCHANGCO Mr. Cochangco has over 20 years of experience in fnance, treasury, controllership, audit and business operations and held various senior FERDINAND G. INACAY ATTY. JOSE JESUS G. LAUREL Vice President Vice President positions within the Metro Pacifc and PLDT Groups such as CFO of Colinas Business Development Legal Verdes Hospital Managers Corporation, VP for Corporate Development of Fort Bonifacio Development Corporation, CFO of SPI Technologies, Inc., President and CFO of Stradcom Corporation, and Comptroller & Treasurer of Philippine Cocoa Corporation. He also worked at SGV & Co. He holds a Bachelor of Science degree in Business Administration and is a Certifed Public Accountant.
JOSE NOEL C. DE LA PAZ Mr. de la Paz joined MPIC in 2007 and is responsible for the investment initiatives of MPIC for its healthcare portfolio, starting from origination, deal structuring and negotiation, and all the way to due diligence and deal completion through documentation. He deal managed 7 of the 8 hospitals currently invested in by MPIC, and post-deal, assists in overseeing the management of the hospitals. He has over 20 years of investment banking experience, arranging debt and equity fnancings and rendering fnancial advisory services. Prior to joining MPIC, he was the Philippine Deputy Country Head for New York-based Bankers Trust Company that originated and lead managed global bond oferings and bank loan syndications, and worked on advisory engagements for major project fnancings in the country. He brings this Corporate Finance experience in setting up bank working capital lines, syndicating term loan OSLEC G. LOPEZ LOUDETTE M. ZOILO Assistant Vice President Assistant Vice President facilities and managing equity rights oferings of the hospitals. Corporate Planning Head Human Resources & Chief of Staf
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 73 Senior Executives
MELODY M. DEL ROSARIO MABINI F. PABLO Ms. Del Rosario has been with the Metro Pacifc Group since EQ Pablo’s role at MPIC involves initiating critical liaising initiatives 1993, and has over 21 years of experience in the feld of public and that allows the Company and its government partners to meet shared media relations, corporate communications, advertising and corporate objectives in increasingly meaningful ways. His tasks involve providing social responsibility. Ms. del Rosario is in charge of strengthening strategic input to MPIC on government’s national goals in diverse the credibility and corporate public image of MPIC by planning and sectors, securing government approval for new projects as well as for overseeing the implementation of strategic corporate communication operational matters, expanding MPIC’s network of partner agencies, programs, reputation and crisis management as well as working obtaining government counterpart funding, guiding responses to closely with the corporate communication teams of the group. Ms. new legislative developments, negotiating with national and local del Rosario is also the Corporate Information Ofcer of MPIC for the government units, and leading problem-solving eforts for diferent Philippine Stock Exchange and is a Trustee of the MPIC Foundation operational issues concerning government. Prior to joining MPIC, where she actively implements programs on education, economic Mr. Pablo supported Metro Pacifc Tollways Corporation as Senior empowerment and environmental awareness. Advisor for similar government relations undertakings. He was also the Undersecretary for Administration and Finance, Department of Public FERDINAND G. INACAY Works and Highways (DPWH) from1994 to 2003. He was a career public Mr. Inacay joined MPIC in July 2010 and his focus is to pursue servant, having served under 10 DPWH Secretaries and 5 Presidents in the various transport infrastructure related projects. He liaises with positions including Special Assistant to the Minister, Assistant Secretary, project proponents from the government‘s implementing agencies of and Undersecretary of the DPWH. Mr Pablo’s extended membership projects rolled-out under the PPP program. He undertakes operations in the DPWH Executive Committee as well as in the boards of major evaluation and analysis. His work involves bid development and bid government infrastructure corporations such as the Philippine Ports strategy development, enterprise and operational review, developing Authority, Philippine National Railways, Light Rail Transit Authority, Toll project contacts in the diferent levels of the project organization Regulatory Board, and the Cabinet Assistance System has led to his and identifying and establishing working relationships with potential direct and intense involvement in diverse policymaking issues, and has partners for the venture. Prior to MPIC, he worked for 14 years with helped him develop the strategic perspective that he holds today. He Asian Terminals, Incorporated. He is a transport professional with over was recently elected as Governor of the Philippine Red Cross, where 20 years of collective experience in the management and operations of he explores how businesses can contribute to national well-being not the various modes of transport and transport facilities. He was a former through limited notions of community service but through private Director of the Philippine Corn Board, an organization established companies’ utilization of their core strengths and assets in assisting in under the ofce of the President of the Philippines. Mr. Inacay is also major humanitarian eforts. a member of the Cold Chain Association of the Philippines. In 2013, Mr. Inacay is currently taking-up Corporate Finance with the New York ALBERT W. L. PULIDO Institute of Finance. Albert has managed the Investor Relations function at Metro Pacifc Investments Corporation since the middle of 2009. In that span of time ATTY. JOSE JESUS G. LAUREL he and his team have managed the transition - from an IR perspective Prior to joining MPIC, Atty. Laurel was Vice President, General Counsel - to a truly public company via a public share re-launch in September and Corporate Secretary for Petron Corporation. Before working for Petron, 2009, increased the number of analysts covering the stock from 3 to 16, he was Vice President for Corporate Services of Energy Development managed updates to investors on a primary share issuance of US$200 Corporation where he headed Legal, HR, Purchasing, Planning and million in July 2011 and US$150 million in January 2013, and coordinated Finance. He graduated from Ateneo de Manila with degrees in A.B. over 500 investor meetings over the past two years. Prior to MPIC, Albert Economics and Law. He also has a Masters of Laws from Yale University. was with the NY ofces of Lehman Brothers (now Barclays Capital) from 2003 to 2008 in various capacities including: Creditor Relations, Financial Planning & Analysis, Rating Agency Relationships and Consumer Deposit
74 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 Platform Development. Before this, he served as a business development OSLEC G. LOPEZ ofcer for a couple of Philippine banks originating corporate clients. He Mr. Lopez joined MPIC in June 2012. His responsibilities include has an MBA from Erasmus University and is a graduate of De La Salle Business Development and Project Management for the MPIC Hospital University with a Bachelor of Science degree. Group. Prior to this he also did Project Management for Special Projects under the Ofce of the President & CEO and was involved in strategic ROBIN MICHAEL L. VELASCO planning by driving the implementation and monitoring of corporate Mr. Velasco joined the company in July 2009 and is responsible for strategies. He coordinated with the various Operating Companies to ensuring that MPIC and all its subsidiaries and future acquisitions have monitor for the CEO their alignment with agreed key action plans and the right People Strategies to support the growth required to achieve monitored their performance versus set metrics. Mr. Lopez had 16 business plans. He has also improved the Performance Management and years of banking experience before joining MPIC. Up to June 2010 he Rewards system to ensure a culture of performance driven meritocracy. He was Executive Vice President of EastWest Banking Corporation. Prior to led the creation of an HR Council which is an organization of all HR Heads that he spent 7 years in Security Bank Corporation and was First Vice in the First Pacifc Group. He brings with him 24 years of management President in charge of setting up the Fixed Income Securities Division. experience garnered from Global Multinationals such as Procter & Gamble, In 2003, he completed his Executive MBA from the Asian Institute of Johnson & Johnson and Synovate. He has been exposed to various facets Management and graduated with Distinction. of management which includes Finance, Supply Chain, Manufacturing, Research & Development, Technical Services, Market Research, Quality LOUDETTE M. ZOILO Assurance and HR Management. He spent the last 5 years of his Ms. Maliksi-Zoilo joined MPIC in September 2009. She provides career prior to MPIC in Singapore as HR Director for Asia Pacifc, Talent substantial support to the Head of MPIC HR in managing MPIC and its Management for Johnson & Johnson, and then as HR Director for Asia for subsidiaries’ People Strategies. She has been instrumental in managing Synovate, leading 12 Asian countries in all HR aspects. He has also spent and improving the MPIC organization as well as in setting up the HR 6 years of his career as a Professor of the Graduate School of Business and Council Team, composed of HR Heads of all MVP group of companies. the Business Management Dept. of La Salle where he taught Strategic She brings with her 15 years of Human Resources experience, gained Management, Ethics, Stock Market Trading, Production Management and from PricewaterhouseCoopers where she was a Manager of the Global HR Management. Human Resources Solutions team, an HR Consulting team of the frm which services a vast array of industries including but not limited SANTHEA V. DELOS SANTOS to, Utilities, Consumer, Banking, Government, NGOs and others. Her Ms. Delos Santos joined the Company in February 2007 and has project exposure included HR Consulting, Risk Management and performed functions like fnancial and management reporting, planning, Process Improvement projects. She was also part of the management analysis and budget. She has over 13 years of experience in fnance and team of Corporate Human Resources Group of Philamlife who oversaw audit where she was exposed to diverse industries including utilities, HR functions of almost 21 afliates where she instituted improvements telecommunication, media, power and shared services. She was part in policies and procedures of the group. Prior to joining MPIC, she of a team who successfully shadowed and backflled one of the most was the HR Head of Jollibee Worldwide Services, a shared-service critical reporting processes in an integrated power company in North organization of the Jollibee Group of Companies. America and migrated these processes to the Philippines. She worked as well with a group of companies where she implemented process improvements in its consolidation and reporting system, migrated their accounting system and helped in getting ISO certifcation for processes of a holding company. She also worked with SGV and Co. where she gained her audit experience. With her diverse and extensive experience in Finance, she has been involved in helping senior management craft investment and funding strategies for the Company. She holds a Bachelor of Science with a degree in Accountancy and is a Certifed Public Accountant
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 75 KEY OFFICERS
MAYNILAD TOLLROADS
VICTORICO V. VARGAS RANDOLPH T. ESTRELLADO RAMONCITO S. FERNANDEZ RODRIGO E. FRANCO President and Chief Executive Chief Financial Ofcer President and Chief Executive President Ofcers Ofcer MNTC MPTC, TMC
MERALCO HOSPITAL GROUP
OSCAR S. REYES BETTY C. SIY-YAP AUGUSTO P. PALISOC, JR. JOSE NOEL C. DE LA PAZ President and Chief Chief Financial Ofcer President and Chief Executive Director for Business Executive Ofcer Ofcer Development
76 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 HOSPITAL KEY OFFICERS
MAKATI MEDICAL CENTER
ROSALIE RONALD BASAS BENJAMIN MONTENEGRO Chief Financial Ofcer* ALIMURUNG President and Chief Medical Director Executive Ofcer DAVAO DOCTORS HOSPITAL
CHRISTOPHER C. LIZO Chief Financial Ofcer MPTC
RAYMUND DEL VAL MA. LUZ BUENO NOEL VILLANUEVA President and Chief Chief Financial Ofcer Medical Director Executive Ofcer
RIVERSIDE MEDICAL CENTER
REYMUNDO S. COCHANGCO Chief Financial Ofcer GENESIS GOLDI SOCCORO VICTORIA JOSE MARIA CORUÑA GOLINGAN DE LEON Medical Director President and Chief Chief Financial Ofcer Executive Ofcer
*Until August 2013
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 77 HOSPITAL KEY OFFICERS
CARDINAL SANTOS MEDICAL CENTER OUR LADY OF LOURDES HOSPITAL
PILAR NENUCA ELIZABETH DANTES ZENAIDA UY LEILA HERNANDEZ EMELITA LIGAN JOSE CHRISTOPHER ALMIRA Chief Financial Ofcer Medical Director President and Chief Chief Financial Ofcer SANCHEZ President and Chief Executive Ofcer Medical Director Executive Ofcer ASIAN HOSPITAL DE LOS SANTOS MEDICAL CENTER
ANDRES LICAROS GRACE ABA JUAN LUCAS ROSAS RAUL PAGDANGANAN AUGUSTO CARASIG NICO DE LOS SANTOS President and Chief Chief Financial Ofcer Medical Director President and Chief Chief Financial Ofcer Medical Director Executive Ofcer Executive Ofcer
CENTRAL LUZON DOCTORS HOSPITAL MEGACLINIC
FERDINAND FRANCIS ORNIDA CALMA GODOFREDO JOSE NOEL DE LA PAZ MARITESS BO-OT MARILEN GONZALES MA. DL. CID Chief Financial Ofcer DUNGCA, III President General Manager Finance Manager President and Chief Medical Director Executive Ofcer
78 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 Corporate Governance
Corporate Governance at MPIC is defned as the framework we use FOR SHAREHOLDERS to ensure the following: We keep a running two-way dialogue with shareholders. We keep minority shareholders abreast of developments and any changes Internal Standards to strategy. From the over 300 meetings we have had with them 1. Long-term strategy is for the beneft of all stakeholders – in 2013, we aggregate their concerns and bring those up to Senior with shareholders at the forefront Management and our Board for review. Although we do not run 2. Align the interests of management with shareholders our company via focus group discussions, these concerns are taken into consideration when we implement our strategy. In the process, 3. Sufcient Board oversight of management’s tactical management is given aggressive targets and is required to provide implementation constant updates in order to measure progress and quickly address any concerns. They are evaluated against those targets and compensation External Evaluation is driven by a mixture of core income progression and share price 1. Clearly communicate strategy and business drivers to equity performance. analysts and shareholders 2. Join organizations to benchmark versus best practices and peers FOR MANAGEMENT Having clear moral guidelines, aggressive targets and a Our commitment to Corporate Governance is borne out transparent culture make for a fertile ground to nurture and sustain of our belief in its importance to our success. We invest in and talent. Cream rises to the top and self-policing becomes the norm manage companies that provide basic services and are, to one as everyone is incentivized to push the company forward and keep extent or another, regulated by Government. Because of this, we stakeholders happy. and our investee companies operate under intense government We have continuously done several initiatives to improve access and public scrutiny. In addition, our situation is diferent to most to information and strengthen processes for our shareholders. To companies listed in developed markets. We have a majority improve access to information, we have consistently updated our shareholder who is well represented on our Board of Directors website. Statistics on fnancial and operating information is now more and we therefore put a higher priority on minority shareholder easily viewable for each of our investee companies and we have rights than principal-agent issues between equity holders and included the ability to download historical information. Our Board has management. always reviewed the Risk profle of the Company as well as its portfolio As a result, we have focused on putting together a framework investments. that emphasizes transparency, accountability and integrity. BOARD OF DIRECTORS FOR THE GOVERNMENT AND THE PUBLIC Our Board sets strategy, oversees implementation by All our dealings with Government are in the public domain management and ensures the Company implements a robust and we provide consumers with enough information for them governance framework. It is made up of ffteen members, four of to determine our performance versus service standards. Our whom are independent directors. They represent a wide spectrum companies stand behind their products and take pro-active steps of skills at the highest level (descriptions of each Board member are to rectify any service issues. In addition, we are invested in the included in pages 66 to 71 of this report) and include leaders of each of Country just as much as our companies and we are always pushing our business lines to ensure the Board is in tune with developments in ourselves to take positions that beneft everyone and not just our our portfolio. bottom line.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 79 Corporate Governance
BOARD ATTENDANCE independence. The ARMC also approves the Internal Audit function Director Special Regular Organizational Total and its scope of work. Director (6) (4) (1) (11) The ARMC reviews and pre-approves all audit services of our Manuel V. Pangilinan 2 4 1 7 Jose Ma. K. Lim 5 4 1 10 independent and external auditor, Sycip Gorres Velayo & Co. (SGV) David J. Nicol 5 4 1 10 before these services are performed. In connection with this, the Edward A. Tortorici 2 3 1 6 Committee approved the audit and related fees of P23.1 million for Augusto P. Palisoc, Jr. 6 4 1 11 Ramoncito S. Fernandez 4 4 1 9 2013 and P21.6 million in 2012. Victorico P. Vargas 5 4 1 10 The audit fees include the year-end audit and quarterly review Robert C. Nicholson 3 4 0 7 of the Company’s fnancial statements, and other services that are Antonio A. Picazo 6 4 1 11 Ray C. Espinosa 5 4 1 10 normally provided by the independent auditor in connection with Amado R. Santiago III 6 4 1 11 statutory and regulatory flings or engagements. This category Edwardo S. Go 6 4 1 11 also includes advice on audit and accounting matters that arose Artemio V. Panganiban 6 4 1 11 during, or as a result of, the audit or the review of interim fnancial Lydia B. Echauz 6 4 1 11 Washington Z. Sycip 5 3 1 9 statements. It is important to note that during the Company’s recent Several committees have been set-up to help the Board calendar years or any subsequent interim periods, there was no oversee and evaluate the performance of the Company and instance when the Company’s public accountants have resigned management. Each committee is chaired by an Independent or have indicated that they decline to stand for re-election or have Director to ensure impartial execution of each committee’s been dismissed or where the Company had any disagreement with function. its public accountants on fnancial disclosure issues. The ARMC has outsourced its Internal Audit function Corporate Governance Committee – ensures overall governance to Punongbayan and Araullo, who will report directly to the framework is robust and compares favorably with best in class Committee on the soundness and adequacy of the Company’s practices. An integral part of that is the annual review of the internal control processes and procedures. Company’s Manual on Corporate Governance and sponsorship of As part of their oversight of Risk Management, the Committee any improvements for the Board of Directors’ approval. recently appointed Santhea Delos Santos as Chief Risk Ofcer (CRO). For Risk Management, the goal is to identify risk exposures Members Attendance and the steps that need to be undertaken to monitor and Artemio V. Panganiban - Chairman 2/2 mitigate them. The CRO is now conducting a company-wide risk Amado R. Santiago III - Member 2/2 Edward S. Go - Member 2/2 assessment for evaluation by the ARMC in 2014.
Audit and Risk Management Committee (ARMC) – has oversight Members Attendance Edward S. Go - Chairman 4/4 of fnancial reporting, internal controls and risk management of the Lydia B. Echauz - Member 4/4 Company. It is responsible for recommending the external auditor Amado R. Santiago III - Member 4/4 and ensuring that non audit work does not compromise their
80 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 Compensation Committee – directly oversees compensation and 2. Finance Asia (April 2014) – 10th Best Managed Companies in the bonus of senior executives and overall compensation framework for Philippines, 6th Best in Corporate Governance and 2nd Best in all employees. They ensure bonus targets are set aggressively and Investor Relations management is motivated for the long term. 3. IR Magazine (December 2013) - 2nd Place for Grand Prix for Best Overall Investor Relations – Small or Mid-cap; 2nd Place for Best Members Attendance Investor Relations by a Philippine Company; 2nd Place for Best Lydia B. Echauz - Chairman 2/2 Edward S. Go - Member 2/2 Investor Relations by a CFO; 3rd Place for Best Investor Relations for Manuel V. Pangilinan - Member 2/2 Diversifed Industrials / Conglomerates
4. The Asset (November 2013) – Gold Award for Excellence in Nomination Committee – responsible for vetting and Management and Corporate Governance recommending members for nomination to the Board of Directors, including membership in the various Board Committees. 5. Institutional Investor (July 2013) - All Asia Executive Team: Conglomerates Sector 1st place for Best CFO Members Attendance 6. Corporate Governance Asia (December 2012) – Asia’s Best CEO; Edward S. Go - Chairman 1/1 Asia’s Best CFO; and Best Investor Relations Website Lydia B. Echauz - Member 1/1 Robert C. Nicholson - Member 1/1 7. Institutional Investor (June 2012) – All Asia Executive Team: Jose Ma. K. Lim - Non Voting Member 1/1 Conglomerates Sector 1st place for Best CFO and IR Professional; 2nd place for Best Investor Relations As we implement our governance framework, we continuously test against best practices and peers by joining organizations 8. Asia Money (January 2012) - #1 for Investor Relations in the focused on Corporate Governance and submitting to outside Philippines and #2 for disclosure and transparency in the Philippines evaluation against our peers and recognized standards. To date we have joined, through our Corporate Governance These citations are an indication that we are following the right Ofcer, the Institute of Corporate Directors (ICD) and the Ethics and path. Rest assured that we are aiming for better performance in the Compliance Ofcers Association (ECOA). These institutions regularly years ahead. meet to discuss current best practices and conduct seminars on developments in Corporate Governance. In addition, our employees have attended various seminars on governance throughout the year in order to expand their knowledge of past misdeeds and potential pitfalls in order to better prepare for any eventuality.
Recent accolades received are: 1. Corporate Governance Asia (April 2014) – Asia’s Best CEO; Asia’s Best CFO; Best Investor Relations Company; and Best Investor Relations Professional
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 81 Whistle-blowing Policy
MPIC is committed to achieving and maintaining the highest 3. Improper conduct or unethical behavior likely to prejudice the standards of openness, probity and accountability. Employees standing of the Corporation
at all levels are expected to conduct themselves with integrity, 4. Breach of legal or regulatory requirements impartiality and honesty. It is every employee’s responsibility and 5. Criminal ofences, breach of civil law and miscarriage of justice in the interest of the Corporation to ensure that any inappropriate behavior that compromise the interest of the shareholders, 6. Endangerment of the health and safety of an individual investors, customers and the wider public does not occur. It is also 7. Damage caused to the environment critical to maintain a good corporate image and raise the standard 8. Deliberate concealment of any of the above of corporate governance of the Corporation. To this end, the Corporation has devised a whistle-blowing policy (the “Policy”). PROTECTION AND CONFIDENTIALITY PURPOSE It is the Corporation’s policy to make every efort treating all The purpose of formulating the Policy is to increase the awareness disclosures in a confdential and sensitive manner after employee of maintaining internal corporate justice and regard this as a kind reports concern about any of the above matters. The individual of internal control mechanism. It provides the employees of the employee making genuine and appropriate allegation under this Corporation with reporting channels and guidance on whistle- Policy is assured of fair treatment. In addition, employees are also blowing. assured of protection against unfair dismissal, victimization or The term “whistle-blowing” refers to a situation where an unwarranted disciplinary action, even if the concerns raised turned employee decides to report serious concerns about any suspected out to be unsubstantiated. misconduct, malpractice or irregularity which he has become Corporation reserves the right to take appropriate actions aware of or genuinely suspects that the Corporation has been or against anyone who initiates or threatens to initiate retaliation may become involved in. This Policy is designed to encourage against those who have raised concerns under this Policy. In employees to raise serious concerns internally, in a responsible and particular, employees who initiate or threaten retaliation will efective manner, rather than overlooking a problem or blowing be subject to disciplinary actions, which may include summary the whistle outside. The content of this Policy is applicable to all dismissal. employees of the Corporation and its subsidiaries in Philippines or Management will support all employees and encourage them outside the Philippines. to raise concerns without fear of reprisals.
POLICY PROCEDURE This Policy is intended to assist individual employees 1. Reporting Channel for the Corporation (permanent or temporary employees) to disclose information An employee who has a legitimate malpractice concern can raise relevant to suspected misconduct, malpractice or irregularity the matter directly with the ofcer of the Corporate Governance through a confdential reporting channel. It is not designed to Committee. The ofcer will review the complaint and decide further any personal disputes, question fnancial or business how the investigation should proceed. Depending on the decisions taken by the Corporation nor should it be used to circumstances, the Corporate Governance Committee may reconsider any staf matters which have been addressed under the consider nominating an appropriate investigating ofcer or set up grievance procedure already in place. Whistle-blowing matters may a special committee to investigate the matter independently. include but are not confned to:– 1. Malpractice, impropriety or fraud relating to internal controls, 2. Reporting Format and Supporting Documentation accounting, auditing and fnancial matters Disclosures can be made in writing or by using the standard form that can be downloaded from the MPIC website. While 2. Violation of the rules and regulations of the Corporation or the the Corporation does not expect the employee to have Code of Business Conduct and Ethics of the Corporation absolute proof or evidence of the misconducts, malpractices
82 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 or irregularities reported, the report should show reasons for right to take appropriate actions against the employee to recover the concerns and full disclosure of any relevant details and any loss or damage as a result of the false report. In particular, the supporting documentation. employee may face disciplinary action, including dismissal, where appropriate. The disclosure should be sent to the Chairman of the Corporate Governance Committee at 10/F MGO Building Legaspi cor Dela ANONYMOUS REPORTS Rosa Streets Makati City, 0721 Philippines in a sealed envelope As the Corporation takes reporting of misconducts, clearly marked “Strictly Private and Confdential – to be opened malpractices, and irregularities seriously and wants to conduct by Addressee Only” to ensure confdentiality, or through sending warranted investigations of both potential and actual violations, emails to [email protected]. Employees it is preferred that these reports are not made anonymously. should ensure all the attachments to the emails should have However, it is recognized that for any number of reasons, passwords in order to ensure confdentiality. Employees are employees may not feel comfortable reporting potential violations required to put their name to any disclosures they make. directly to the Chairman of the Corporate Governance Committee. Anonymous complaints are usually not considered. In these cases, anonymous reports may be submitted to the HR Department. The Company will hold it a serious disciplinary ofence for any person who seeks to prevent a communication of malpractice APPROVAL, IMPLEMENTATION AND REVIEW OF POLICY concerned reaching to the designated person, or to impede any This policy has been approved and adopted by the Board investigation which he or anyone on his behalf may make. of the Corporation. The Corporate Governance Committee has the overall responsibility for implementation, monitoring and 3. Investigation Procedure periodic review of this Policy. In addition, the Audit Committee has The format and length of an investigation will vary depending delegated the day-to-day responsibility for administration of the upon the nature and particular circumstances of each complaint Policy to the Chairman of the Corporate Governance Committee. made. The matters raised may: If you wish to make a written report, please use the report i. be investigated internally; form which is downloadable from the MPIC website. Once ii. be referred to the External Auditor; and/or completed, this report becomes confdential. You may send the iii. form the subject of an independent inquiry report, marked “Strictly Private and Confdential – to be opened by Addressee Only” and addressed to the Chairman of the Corporate The Chairman of the Corporate Governance Committee or the Governance Committee, by post to the relevant address below or person designated to investigate the complaint will write to the by email to “[email protected].” complainant whenever reasonably practicable of the concern being received: To: Chairman of Corporate Governance Committee i. acknowledging that the concern has been received; Metro Pacifc Investments Corporation ii. advising whether or not the matter is to be investigated 10/F MGO Building Legaspi cor. Dela Rosa Streets Makati City, further and if so what the nature of the investigation will be; 0721 Philippines iii. giving an estimate of how long the investigation will take to provide a fnal response telling the complainant whether Your Name/Contact Telephone Number and Email any initial inquiries have been made, and whether further investigation will take place, and if not, why not.
FALSE REPORTS If an employee makes a false report maliciously, with an ulterior motive, or for personal gain, the Corporation reserves the
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 83 Risk Management
As an investment and management company, Metro Pacifc The Company sets the level of debt on its own balance sheet Investments Corporation (MPIC) undertakes risk management at a so as to withstand variability of dividend receipts from its operating number of distinct levels: companies associated with regulatory and other risks described below. 1. on entering new investments; 2. ongoing management of the fnancial stability of the holding 3. RISK MANAGEMENT WITHIN THE OPERATING COMPANIES company itself; and 3. within the operating company investments. Operational Risks Each of the operating companies has a full management team which is responsible for having their own plan to manage risk which 1. ON ENTERING NEW INVESTMENTS is reviewed annually by the MPIC Audit and Risk Management MPIC’s geographic focus is predominantly the Philippines within Committee, together with MPIC’s designated Chief Risk Ofcer, and which its management team has extensive experience. each of the respective operating companies’ board of directors. Prior to making a new investment, any business to be acquired is subject to an extensive due diligence including fnancial, operational, regulatory and risk management. Risks to investment returns are Regulatory then calibrated and specifc measures to manage these risks are The majority of our invested capital is deployed into businesses determined. The Company is highly selective in the investment which are directly regulated by arms of the state: electricity opportunities it examines. Due diligence is conducted on a phased distribution; water supply and distribution along with sewage basis to minimize costs of evaluating opportunities that may ultimately treatment; and tollroads. Each of these businesses has concession not be pursued. or franchise agreements which involve a degree of operating MPIC’s investments involve - to varying degrees - a partnership performance obligation in order to retain our rights and earn our approach with MPIC taking a controlling position and key operating expected returns. In some cases, these agreements provide for partners providing operational and technological input and thereby retrospective assessment of the extent of our overall operational and mitigating risks associated with investing in new business areas. fnancial performance sometimes over a period of years. These partners are equity partners - and having co-invested with the Risks arising from these types of businesses include the potential Company in a particular opportunity, they will participate in the risks for diferences with regulators involving interpretation of the relevant and rewards of the business alongside MPIC. agreements – either during the period in question or in retrospect. Financing for new investments is through a combination of debt To manage these risks, the investee companies have established and/or equity by reference to the underlying strength of the cashfow dedicated regulatory management groups with experienced of the target business and the overall fnancing position of MPIC itself. personnel. Their duty is to manage the relationship with regulators, keep management up-to-date on the status of the relationship and 2. ONGOING MANAGEMENT OF THE FINANCIAL STABILITY OF THE ensure companies are well prepared for any forthcoming regulatory HOLDING COMPANY changes or challenges. MPIC does not guarantee the borrowings of its investee companies and there are no cross default provisions from one Competition and Market investee company to another. Financial stability of the holding Competitive and market-driven demand risks are most company, including its dividend commitment to shareholders, is pronounced in Meralco, MPTC and the Healthcare group. managed by reference to the ability of the investee companies Meralco carries a degree of market risk and its returns in the short to remit dividends to MPIC to cover operating costs and service term may be impacted by consumers who elect to self-generate and borrowings. We avoid currency and investment cycle mismatches by disconnect from the distribution grid. We are mitigating that risk by borrowing only in Pesos using primarily long term instruments with improving efciencies to the point that makes it largely uneconomic to fxed rates. self-generate.
84 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 With the move to Open Access from June 2013, Meralco will Financial take on new risks associated with buying and selling power on its MPIC’s investee companies’ fnancial risks are primarily: interest rate own account instead of on a pass through basis. Meralco has long risk, foreign currency risk, liquidity risk, credit risk and equity price risk. The prepared for this and has an experienced management team already Board of Directors of each company reviews and approves policies for in place to lead this new business. managing each of these risks as follows. Meralco is now also invested in power generation with attendant demand volume and price risks and fuel source price Interest Rate Risk and supply risks. The primary mitigants are contracting to match Interest rate exposure is managed by using a mix of fxed and demand and supply side volumes where possible and employing variable rate debt. higly experienced power market professionals to manage any open positions by trading in the market. Foreign Currency Risk At MPTC we set tarifs on new road projects based on trafc In general the investee companies will place some degree of projections agreed with the regulator. Rising fuel prices, alternative reliance on their regulated return mechanisms to pass through foreign means of transport and existing or prospective alternative routes are currency risk. The current liquidity and depth of the Philippine credit all factors that can afect the number of vehicles that use our roads. market is such that there should be little need for raising new borrowings We alleviate this risk by choosing our projects carefully. in foreign currency. Existing high trafc density, difculty in securing competing routes, Maynilad has some foreign currency borrowing but there is a a high potential for growth given demographic changes and mechanism in place wherein it can recover currency fuctuations as conservative growth estimates, even with the prior factors included approved by its Regulator. in the assessment, are the important variables we consider when Asian Hospital Inc. (AHI) has foreign currency risk arising from its cash committing to trafc projections with the regulator. and cash equivalents; receivables from international insurance companies; For the Hospitals group, investment is taking place to enable and dollar loans. AHI is unable to take on any derivative transaction to more qualifed personnel to better serve patients more efciently hedge these exposures as its loan covenants do not allow it. AHI regularly and efectively in upgraded facilities and with better equipment. reviews and manages its ability to generate dollar-based revenue from its The primary risk is that investment runs ahead of demand and foreign patients to mitigate this risk. patient ability or willingness to pay. We mitigate this risk by ensuring we know our target market and scale our improvements to their Liquidity Risk ability to pay. The pace of medical innovation is accelerating. This Each business monitors its cash position using a cash forecasting requires increased management of the risks that costly equipment system wherein all expected collections, disbursements and other may become out of date before its cost is fully recovered and payments are determined in detail. traditional healthcare delivery models may be disrupted. The water company has some supply side risk in that: (i) Credit Risk it secures almost all of its supply from a single source – the Credit risk is managed by setting limits on the amount of risk Angat dam; and (ii) this water source is shared by another water a business is willing to accept for individual counterparties and by concessionaire, a hydroelectric plant, and the needs of farmers monitoring exposures in relation to such limits. for irrigation. A water usage protocol is in place to ensure all users receive water as expected within the constraints of available Equity Price Risk supply. Following signifcant water supply disruptions in the past Our investee companies are generally not faced with equity price arising indirectly from typhoons, the business has experienced risk beyond that normal for any listed company, where relevant. MPIC’s periods of lower water supply than allowed for in its concession. investment in Meralco, through Beacon Electric, is partly fnanced by We have worked to moderate our reliance on Angat by developing borrowings which require a certain security cover based on the price of the Putatan Water Treatment Plant. However, our regulator does Meralco’s shares on the PSE on a volume weighted 30 trading day average not now wish us to invest further in alternative water sources and calculation. Meralco’s share price would have to decline by 57% from its this means the logical way to mitigate our supply side risk is now price as at 31 December 2013 before Beacon Electric would be required largely prohibited to us. to contribute more collateral with cash or pay-down debt.
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 85 Audit and Risk Management Committee Report
The Board of Directors Metro Pacifc Investments Corporation
Further to our compliance with applicable corporate governance laws and rules, we confrm for 2013 that:
• The Audit and Risk Management Committee (ARMC) is composed of three directors, two (2) of whom are independent, as determined by the Board of Directors;
• We had four (4) regular meetings;
• We have reviewed and approved all audit and review services provided by SGV & Co. to MPIC, and the related fees for such services;
• We have discussed with SGV & Co. the matters required to be discussed by the prevailing applicable Auditing Standard, and we have received written disclosures and the letter from SGV & Co. as required by the prevailing applicable Independence Standards (Statement as to Independence) and have discussed with SGV & Co. its independence from the MPIC Group and MPIC Group’s management;
• We have conducted a review of the efectiveness of the Company’s internal control systems. Based on our review and in reliance of our Internal Auditors’ report, we have confrmed that the internal controls of MPIC are adequate and efective.
• In the performance of our oversight responsibilities, we have reviewed and discussed the audited fnancial statements of MPIC Group as of and for the year ended December 31, 2013 with the MPIC Group’s management, which has the primary responsibility for the fnancial statements, and with SGV & Co., the MPIC Group’s independent auditor, who is responsible for expressing an opinion on the conformity of the MPIC Group’s audited fnancial statements with Philippine Financial Reporting Standards (PFRS);
• Based on the reviews and discussions referred to above, in reliance on the MPIC Group’s management and SGV & Co., and subject to the limitations of our role, we recommended to the Board of Directors and the Board has approved, the inclusion of the MPIC Group’s audited fnancial statements as of and for the year ended December 31, 2013 in the MPIC Group’s Annual Report to the Stockholders and to the Philippine Securities and Exchange Commission (SEC) on Form 17-A; and
• Based on a review of SGV & Co.’s performance and qualifcations, including consideration of management’s endorsement, we recommended the re-appointment of SGV & Co. for approval of the Board of Directors and then the shareholders of MPIC.
EDWARD S. GO LYDIA B. ECHAUZ AMADO R. SANTIAGO III Chairman Member Member
86 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 Statement of Management’s Responsibility
The Management of Metro Pacifc Investments Corporation and Subsidiaries (the Company) is responsible for the preparation and fair presentation of the consolidated fnancial statements as at December 31, 2013 and 2012 and January 1, 2012 and for the three years in the period ended December 31, 2013, including the additional components attached therein, in accordance with Philippine Financial Reporting Standards. This responsibility includes designing and implementing sound internal controls relevant to the preparation and fair presentation of fnancial statements that are free from material misstatement, whether due to fraud or error, selecting and applying appropriate accounting policies, and making accounting estimates that are reasonable in the circumstances.
The Board of Directors reviews and approves the consolidated fnancial statements and submits the same to the stockholders.
SyCip Gorres Velayo & Co., the independent auditors, appointed by the stockholders has examined the consolidated fnancial statements of the Company in accordance with Philippine Standards on Auditing, and in its report to the stockholders, has expressed its opinion on the fairness of presentation upon completion of such examination.
Signed under oath by the following:
MANUEL V. PANGILINAN Chairman of the Board JOSE MA. K. LIM DAVID J. NICOL President and CEO Chief Financial Ofcer
Signed this 19th day of March 2014
SUBSCRIBED and SWORN to before me this afant(s) exhibiting to me his/their Residence Certifcates, as follows: NAMES PASSPORT NO. DATE OF ISSUE PLACE OF ISSUE Manuel V. Pangilinan EB0160000 April 28, 2010 Manila Jose Ma. K. Lim EB5936209 July 16, 2012 Manila David J. Nicol E4115548 October 22, 2013 Australia
Doc. No. 31 Page No. 08 Book No. 2 Series of 2014
METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 87 Financial Statements
Contents 89 Management Discussion and Analysis of Financial Condition and Results of Operation 112 Independent Auditors’ Report 113 Consolidated Statements of Financial Position 115 Consolidated Statements of Comprehensive Income 116 Consolidated Statements of Changes in Equity 118 Consolidated Statements of Cash Flows
88 METRO PACIFIC INVESTMENTS CORPORATION ANNUAL REPORT 2013 Management Discussion and Analysis of Financial Condition and Results of Operation