YEAR IN REVIEW F Y15/16 Our mission is to achieve the best reintegrated generation of serving and ex-serving men and women in Australia’s history.

Since we launched on 24 April 2012 Soldier On has received Year in review astounding support from the Australian community and 2015/2016 industry, which has allowed us to experience remarkable growth. Year-on-year we have been able to deliver more services to veterans and their families, and Contents we now offer services in Adelaide, , Currumbin, Melbourne, A message from the chairman 4 Perth and Sydney.

A word from the ceo 6 Our experience of working within the veteran community Focus 2015/16 soldier on’s pivot 8 over the last four years has also taught us much about the Snapshot Of The Year That Was 10 issues they face. While there are many circumstances that make it How your money helps 11 difficult for veterans to reintegrate back into the community, we Our network 13 have learned that the key issue is around the process of transition State Stories 14 from military life back into the civilian community. On 1 July Services 16 2016, Soldier On pivoted as an organisation to better focus on Activities and Sports Recovery 19 supporting veterans and their families through the transition The Board 22 process, helping them build successful futures. Directors’ Report 24 We thank you for everything Financials 30 you have done to support those who have been affected by their Corporate partners 32 service and we look forward to working with you in the future Our fundraising hero 34 as we continue to work towards achieving the best reintegrated generation of veterans in Australia’s history. DID YOU KNOW? Volunteers and interns across the country help Soldier On to achieve its vision while minimising costs. They have helped run activities, administration and operations. Thank you for your passion

2 A Message from the CHAIRMAN Our work at Soldier On has never been more important. While the number of As veterans discharge from the Defence Force and relocate to troops deployed to Iraq and Afghanistan in recent years may have decreased, every corner of Australia, industry, government, community the number of veterans who need our support has increased. According to the and ex-service organisations must all work together to provide Department of Defence website 41 Australians lost their lives in Afghanistan, our veterans and their families with the support, services, while a further 262 were injured. It lists the types of wounds sustained as opportunities and resources they need to build successful “amputations, fractures, gun shot wounds, hearing loss, lacerations/contusions, futures. This is what Soldier On is working hard to achieve. This concussion/traumatic brain injury, penetrating fragments, and multiple severe is what Soldier On believes can save the lives of veterans and injuries.” But these statistics do not tell the whole story. The list of “wounds help them create the bright futures they deserve. sustained” does not take into consideration the mental impacts on those who have served our country; those who didn’t necessarily suffer wounds on the I am very proud of what we have been able to achieve with battlefield but rather from it. your generous support during the 2015/16 financial year. We have hired more frontline staff to deliver vital services such as History has taught us the injury toll from war does not stop climbing the day counselling sessions and social inclusion programs. We have the war goes quiet and our soldiers return home. In fact, if history has taught been able to open up centres in new areas, enabling us to us anything, it is that our veterans will continue to need our country’s support reach more veterans and work collaboratively with other ex- Peter Leahy for the rest of their lives. service organisations. We have met with the Prime Minister, Department of Defence, Department of Veteran’s Affairs CHAIRMAN Soldier On It is hard to know how many veterans are impacted by their service to Australia, and other key politicians and organisations to discuss issues but when you consider the number of Defence Force operations Australia has impacting our veterans and the best way forward. Finally, and been involved in over the last 20 years you begin to realise the enormity of the most importantly, we were able to develop a wider service problem. offering to help veterans discharge from the Defence Force, reshape their identity, reconnect with themselves, their loved Semper just at risus. Donec venenatis, ones and the wider community, upskill to pursue a new career I was shocked to recently learn 41 Australian veterans had taken their life in turpis vel hendrerit interdum, Lorem and find purposeful employment. the first half of 2016. This equates to on average more than one a week. This ipsum dolor sit amet, consectetur adip- number is tragic, shocking, unacceptable and, perhaps worst of all, it is showing isicing elit. Proin nibh augue, suscipit a, Soon we will launch our new Veteran and Family Support no signs of diminishing. It tells a story we should be ashamed of as a nation: scelerisque sed, lacinia in, mi. Services and then our goal for the next 12 months is to secure we are failing our veterans. We must as a nation and community do more to Cras vel lorem. support them. more funding so we are in a position to roll it out to as many veterans around the country as possible. I thank you for your Soldier On was launched in 2012 with the mission to achieve the best reintegrated support. I hope you continue to assist us in providing these vital generation of serving and ex-serving defence personnel in Australia’s history. services, support, opportunities and resources to veterans and It is remarkable to think how much we have grown, and how much we have their families. Together, we can make a difference and help them positively contributed to the issue of veteran wellbeing in those short four- build successful, positive futures. and-a-half years. Year-on-year we have grown our service offerings to veterans and their families and currently offer psychology services, social inclusion activities, wellbeing programs, education opportunities, career coaching and job placement opportunities.

But we know there is still more work to do. LTGEN Peter Leahy AC, (Rtd) Chairman, Soldier On

5 A word from the CEO This holistic approach to the veteran and family will result in Before Soldier On was formally launched, we had big plans to much better outcomes for those we are here to serve. provide veterans and their families with vital services to help them build successful futures. Having celebrated four and a half Helping More Veterans in More Areas years of supporting veterans in April 2016, we dusted off our The best result of Soldier On’s continued success is that we are original business plan from February 2012 to assess how far we now able to help more veterans in more areas. At the end of the had come and how far we have to go. In that original business last financial year we officially opened our Melbourne Centre – plan we outlined a range of services we wished to provide to the Gregory Sher Reintegration and Recovery Centre. We will complement those delivered by the Government and other soon be officially opening our centre in Perth and also re-opening organisations. When we officially launched Soldier On on 24th our centre in Adelaide. We have also hired, or are currently April 2012, delivering these services to veterans and their families recruiting for, new frontline staff, including psychologists in was just a pipe dream. First we had to increase awareness of Sydney, Canberra, Melbourne and Perth, as well as Transition the issues our veterans face, then we had to fundraise enough Support Officers in Sydney, Canberra, Melbourne and Adelaide. John Bale money to put these services in place. This is a significant step forward for those we serve. CEO and CO-FOUNDER, Soldier On It was a significant milestone earlier this year when the Prime Soldier On has big plans for the next 12 months as we seek Minister opened our fully functioning Robert Poate Reintegration support from government, industry and community to roll out and Recovery Centre in Canberra. This occasion was a public our new employment-ready services to as many veterans as opportunity to highlight Soldier On’s focus toward being a service possible. We thank you for your support so far, and we hope delivery organisation. Many of those services outlined in our you will continue on this journey with us to help veterans and original business plan as those we wished to deliver, are services their families build successful futures. we are now delivering in Canberra and across our network of centres in Sydney, Melbourne, Perth, Currumbin and Adelaide. Up to this point we have steadily continued to increase our services offered to veterans and their families. Soldier On has become known for helping veterans build successful futures by providing psychology services, social inclusion activities, John Bale wellbeing programs and education opportunities. CEO and Co-Founder, Soldier On

In early 2016 we made the decision to pivot as an organisation to focus on a holistic transition program that encompasses the best of what we have become known for with additional services around career coaching, training and education, and “This occasion was a public job placement opportunities. Taking on these responsibilities opportunity to highlight internal to the organisation was a big decision, but it will ensure the support we provide is bespoke and linked to outcomes, not Soldier On’s focus towards profits. This came into effect on 1 July 2016 and is an exciting step forward for the organisation and Australian veterans and being a service delivery their families. We now provide transition support, underpinned by mental health support and social connectedness programs. organisation.” John Bale

6 7 Focus 2016/2017 employment opportunities for veterans and their families. Even Soldier On’s Pivot for those who are unable to undertake paid employment, we Over the past four and a half years, Soldier On has worked closely are focussed on providing volunteer opportunities and other with our service personnel and their families to better understand activities that enable veterans and their families to connect their needs. We have increasingly recognised that the move from positively and meaningfully with their community. military to civilian life is a difficult and ongoing process that may require long-term support. We also understand that at this stage not Within the next six to twelve months, we aim to offer a suite all personnel leaving the military are supported by the Department of Veteran and Family support services, with transition officers of Veterans’ Affairs (DVA), but they must still navigate the often and psychologists across the reintegration network. This does complicated path into civilian work and life. not mean that we will stop doing what we are already doing successfully. The social inclusion activities that we currently Soldier On also acknowledges that the transition process has hold, including coffee catch-ups, creative classes and sporting significant impacts both on the individual who is transitioning and activities, are integral to the services we offer and the outcomes on their family, their community, and their social network. These we are aiming to promote with our service personnel and their impacts often include a range of losses and changes, such as the families. sense of identity, direction and purpose, and the loss of mates and sense of belonging that comes with work in Defence. There is also Soldier On also recognises that it is important we deliver services confusion with regard to civilian job prospects and employment within a nationally consistent framework so that our participants processes, as well as relocation and dislocation from social will know exactly what they can expect at each centre, regardless supports along with a myriad of changes to health care, housing, of location. We aim to deliver continuity in our services in and schooling that must all be faced with discharge from Defence. recognition of the relative mobility of our service personnel and their families, and to ensure that we are promoting the best To better assist our service personnel and their families through this possible outcomes for this population. often stressful and difficult process, Soldier On is implementing a holistic framework that encompasses a targeted range of services, Finally, we have listened to the clear feedback from our including social inclusion activities, employment-ready services, participants and the community who have indicated that they and psychological services with the aim to reintegrate not only the expect us to engage collaboratively and positively with other individual but the entire family into the civilian community. service providers. This is something that we are focusing on as we move forward and grow as an organisation. We especially We as an organisation are here to change and lead the conversation recognise that no one organisation or department can do it about veterans and their families being an asset to the community, all and that in trying to do so, we would be diluting the quality who have the capacity to make ongoing and important contributions of services we can provide. Instead, Soldier On is extremely to society. We recognise that the transition process can be difficult, focussed on furthering our collaborative relationships with other but it is not impossible. Through providing ongoing support in all of ex-service organisations and government departments. This will the major transition areas, we will help our community to recognise reduce confusion for individuals and families and strengthen the opportunities for veterans’ futures, to understand that military skills support that our veterans and their families receive. We recognise are transferrable, and that every individual has value and something that one united front is the best approach for our community. worthwhile to offer following discharge. We are partnering with industry, business and employers to create and facilitate

8 9 snapshot of the year that was How your money helps

Reintegration officeR consultation Consultation for veterans with a reintegration officer $60 Veterans and family members have the opportunity to seek face-to-face support with one of our Reintegration Officers, who can offer advice and begin to connect them with services delivered by Soldier On and other support organisations.

10 x Veteran 1 hour wellness activitIES One wellness session for a group of 10 veterans $100 Whether it’s a yoga session, a creative class in writing, an art lesson or a music session, these programs enhance rehabilitation of our wounded through the construction of 159 75 informal support groups and the development of new skills.

10 psychologist sessions 84 10 sessions with a Soldier On pyschologist

IN 2015/2016 $1650 WE HAVE RAISED As part of a successful recovery, consistent and coordinated psychological support is essential. Providing 10 sessions will allow a veteran to maintain their trajectory towards recovery, as well as providing their family with care and support too.

Sponsor a reintegration centre for a year Run a Reintegration & Recovery Centre for one year $400,000 An average Reintegration Centre delivers support to nearly 150 veterans every month. This is through face-to-face support, drop-ins, outreach programs, and a variety of other vital work. This cost includes three staff members, overheads such as electricity, equipment and facility expenses, but does not include rent.

MEDIA MENTIONS 11 5 Minutes with Soldier On Ambassadors, OUR NETWORK Anthony and Paul Field

Question: What inspired you to become a Soldier On perth

Ambassador? Leeuwin Centre 65 Brockway Road ANTHONY: As a former soldier with 5/7 RAR in the 1980s, I remember Floreat, WA many men serving with me at the time had served in Vietnam, and had scars inside and sometimes outside with little counselling available to help them cope or move forward. These days, with charities like Soldier On the veteran has someone to talk to about his/her very special and unique needs. melbourne Gregory Sher Centre PAUL: I visited David Savage while he was in hospital. He survived a suicide bomb attack in Afghanistan and he told me about the good Mayfair House, 351 Royal Parade work that Soldier On had done for him. Then I met a number of Parkville VIC other veterans who had been helped and I could see that Soldier aNTHONY field On was doing critical work to assist those in a very special time of need. The work Soldier On does is important to me because I've met so many people who have found it tough after their service and I’ve seen the difference that Soldier On can make. currumbin

Question: How have you been involved? 165 Duringan St Currumbin, QLD, ANTHONY: I've been involved with Soldier On with some fundraising concerts given by The Wiggles. With some mates from the army, we played "Pipes and Drums" at a West Tigers match at Leiichhardt to publicise the great work Soldier On does.

PAUL: I've produced some community service advertisements SYDNEY we shot here in our studio; and with Anthony shot some footage, Michael Fussell Centre recordings and stories for Soldier On to use. I've also been involved Woodbine Cottage, Yaralla Estate with Anthony in some performances. Lastly, I am writing a book paul field about people who have been deeply affected by working in areas of Nullawarra Ave conflict, they are the men and women themselves as well as wives, Concord NSW mothers and brothers at home. They are stories that need telling. The book will also be a fundraiser for Soldier On.

Question: If given the chance, what would you say to CANBERRA Robert Poate Centre our contemporary veterans?

Building 6, 44 Bellenden St ANTHONY: I would say to today's veterans, try and open up to someone about your experiences. It may not be an easy transition Crace, ACT back into civilian life after what you have been through, remember that your brothers/sisters from the services and the greater community genuinely care for you. Seek help if you're struggling, and thanks for your service. ADELAIDE

PAUL: Thank you! While you've been looking after your comrades’ 13 Kintore Avenue backs for a long while now, it's time to make sure to look after Adelaide, SA yourself and those you love. I know the embrace of family and friends will nurture you in the times ahead. 12

13 STATE STORIES Soldier On ACT Canberra Press Gallery journalist, Soldier On NSW Karen Middleton, who has undertaken Soldier On NSW has been working with assignments in Afghanistan, ran a series the Royal Prince Alfred Yacht Club. of writing workshops at our Robert Poate The Club provides sailing and family Reintegration and Recovery Centre in days for a number of our participants. Crace to equip veterans with skills to These have proved successful in linking express themselves, tell their stories people together as well as providing and tell the stories of others. These time out for families. Recently, our classes were a massive hit and covered NSW Staff have been working with a range of writing structures, including the St John of God Hospital to link feature stories, creative writing and the sailing opportunities to those autobiographies. Veterans attending the Hospital for treatment due to PTSD. This has proved so successful that Soldier On Soldier On VIC sailing has now become part of the The Gregory Sher Reintegration and regular treatment regime. Up to 20 Recovery Centre at Mayfair House in participants at a time now attend this Melbourne was officially opened by His activity. One of the staff relayed the Excellency General the Honourable Sir story that, when asked their stress AK MC (Retd) and Her level out of 10 after the activity the Excellency Lady Cosgrove on 5 June 2016, participants generally answered, in honour of fallen soldier Gregory Sher. “zero”. A number said that it was the The centre offers regular metro and best thing they had ever done. regional coffee catch ups, employment assistance, a library, family outreach and support. Participants have access Soldier On SA to activities to aid recovery such as art Cyclists from SA (and other states) classes, writing and music workshops, made the trek to Geelong at the access to computers, internet and invitation of Cadel Evans to ride off printing, and community and volunteer the front of his Great Ocean Road activities. Ride. Hamish Blake joined veterans, supporters and staff on the ride which covered 110km in and around Soldier On WA Geelong. Soldier On WA held an open day on 27 May. Other ex-service organisations, Defence and corporate supporters were Soldier On QLD welcomed in the morning to tour the Teams from Townsville’s 1RAR, 2RAR new centre and meet the Soldier On WA and 3RAR took part in the inaugural team. Veterans, partners and supporters Paul McKay Memorial Perpetual were invited to an afternoon session Trophy during the Townsville Running that allowed them to see the Centre and Festival, while wearing body armor gain an understanding of what the team weighing 10kg. A soldier from 1RAR had to offer. With over 60 people at the took out the top spot with a time of morning session alone the day was a 4hrs 18mins. The Townsville Running huge success and it was wonderful to Festival raised over $7500 in support invite so many people into our Centre. of Soldier On. Watch out for the official opening and naming of the centre later in 2016.

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15 Employment for personnel that encompasses all of injuries that are not conducive Services of these elements in addition to the with the ongoing physical demands social, sporting and psychological of service. While there are also those Transition from military to civilian life can be services we provide. leaving with complex conditions and difficult for all members leaving the Australian acute psychological conditions, this Defence Force (ADF). When this is occurring Veteran and Family support services percentage is relatively small. We at via a medical separation, these difficulties will not be successful without a national Soldier On are focused on supporting are often heightened for the member and integrated approach that focuses on veterans and families during the their family. In many instances, the serving the physical, psychological, vocational transition period to help prevent that member’s partner may need to take on new and family needs of participants — percentage from getting any larger, or additional employment. The value of work, resulting in a holistic and integrated particularly the longer someone is out whether it be casual, fulltime or voluntary, is program that is flexible for each of service. an important aspect of a veteran and their individual and family and provides family’s road to recovery. support for life. For those with more complex issues, who may not be able to work, we It is Soldier On’s mission to achieve the best To deliver on its mission, Soldier will provide volunteering options to supported generation of service men and On is partnering with industry, ensure the community can continue to women – and their families – in Australia’s business and employers to create and benefit from the service that veterans history. Whilst there is support available facilitate employment opportunities offer. This way veterans can continue through the Department of Defence for veterans and their families. This to engage and connect socially. (during transition) and the Department of includes the provision of support and Veterans’ Affairs (post transition), access to practical job advice to ensure the Through leadership and development these services can be confusing or are not veteran, or family member, is not only of the Prime Minister’s Veterans fully investigated. There is also a level of job ready but presents as a high value Employment Initiative, Soldier On dependence on ADF services and support that applicant in a very competitive market will set the highest standards for the may not be fully realised until some time after place. provision of services to veterans and separation and the unknown of the civilian families as they progress through their world and workforce can become daunting In 2015 there were approximately own transition journey. and adversely affect reintegration. 5500 ADF members separating from the service, with approximately 1000 of Transition affects more than just the individual. those leaving for medical reasons. It is It can impact the whole family and social important to note, that being medically network. Regardless of why or how someone separated from the ADF means that leaves the ADF, reintegration into the civilian you have been identified as no longer world has its difficulties. For so many, they no being deployable, not employable. longer trust Defence or DVA, and it is therefore Due to the nature of service, the ability necessary to provide support through an to deploy is of high importance. A external organisation. large percentage of those medically Two years ago, through a strategic planning separated are leaving with back, knee session between Soldier On, key members or ankle injuries, which are the kind from Joint Health Command, and Defence, it was identified that the area where support was most lacking for individuals and families, was during the transition from service period. “Thanks for the hook up with the Adv Diploma. While there are several organisations out It’s all sorted and I’m stoked. I’m really happy and there that support employment, education and career coaching, there is no one program grateful. This is my gateway into uni next year.” Soldier On Participant

16 17 Activities and Sports Recovery Psychology Services Last financial year, Soldier On’s sports recovery program focused on Soldier On’s Psychology Services have undergone exciting developments in 2016. developing partnerships and implementing pilot programs with a number Having successfully piloted the direct provision of psychological services with of Australia’s national sporting organisations, corporate supporters, Soldier On’s first clinical psychologist in the ACT, this service has expanded over and international partners, setting the groundwork for growth into the the past several months. Currently Soldier On has two psychologists in both following year and beyond. Canberra and Sydney who are providing counselling services to our veterans and their families. There are recruitment plans to employ more psycholgists nationally. Golf Soldier On worked closely with Golf Australia, ISPS Handa, Soldier On is proud to offer high quality psychological counselling with clinicians golf clubs and other private benefactors to provide experienced in responding to the needs of veterans and their family members. several grassroots and high profile opportunities for The service is extremely accessible and seeks to minimise barriers to help-seeking, program participants. The Eastern Golf Club launch through maintaining very broad eligibility criteria: any current or former serving in Victoria’s Yarra Valley provided the opportunity for personnel and their family are potentially eligible for psychological services with a number of Soldier On participants to attend and to Soldier On. The intake process is also minimised to promote ease of accessibility. receive personal tuition from one of the game’s greatest ever players, Greg Norman. ISPS Handa also facilitated In addition to counselling services, Soldier On psychologists support their clients the opportunity for Soldier On to select and send a team to engage with the range of socially inclusive activities offered by our organisation, to participate in the Invictus Games Golf Demonstration as an adjunct to treatment and to promote the best possible outcomes. event in Florida, which was won by the Australian team. This led to an invitation for Soldier On to select a team Soldier On psychologists are also heavily involved in ensuring that the other of 10 golfing participants to compete against the UK’s services offered by the organisation are delivered in a way that is sensitive to ‘Battleback’ golf team for the Clyde Pearce Cup in Wales. the mental health needs of our participants. For instance, a key achievement by The team was also hugely supported in terms of the fit the Soldier On psychology team has been to consolidate and professionalise the out of equipment and apparel by a private benefactor. selection and risk management processes related to international activities. This ISPS Handa also provided opportunities for Soldier On year, Soldier On psychologists have been instrumental in the selection processes golfers to participate in pro-ams and corporate golf for the Timor-Leste Volunteer Program and the Clyde Pearce Golf Cup in Wales, events at both the Australian Open at the Australian ensuring that participants and their families are in the best possible position to Golf Club in Sydney and the Australian Ladies Open at benefit from these activities. the Grange Golf Club in Adelaide. Regular golf clinics for participants around the country are set to become a The focus for the next year will be to continue to build the psychologists’ caseloads regular offering and were kick started by a pilot program in each new location and to further develop links with other service providers in organised by Golf Australia and the PGA in Sydney. each local community in order to promote better support for our veterans and their family members. Our psychologists will also be leading a research project on Cycling the needs of veterans and their families throughout their transition from Defence. Cycling Australia has also been embraced by Additionally, our psychologists will be developing the content for programs to be Soldier On with the development of a national delivered to participants over the next 12 months. framework of cycling for veterans and their families. Pilot programs held over an 8-week period were aimed at beginner level cyclists in the ACT and Queensland with plans to hold similar programs around the country next year and to extend these programs to intermediate offerings as well. In November 2015, 10 Soldier On participants were invited to join the US Wounded Warrior Project’s ‘Soldier Ride’ program that was held in Hawaii. Soldier On riders joined 50 of their US counterparts in rides that took them to Hawaii’s north shore and through the US’s Pearl Harbour naval base and Hickam Field Air Force Base. The following January, Soldier On supported a team of cyclists who participated in the Cadel Evans Great Ocean Road race. 18

19 Timor Leste Volunteering Program Planning occurred last financial year for a return to Timor-Leste for eight ex-serving veterans who will participate in a seven-day SUPPORTER IN FOCUS volunteering program. This program will incorporate veterans of Timor- Paul Jurak Leste revisiting places of significance. They will be working together with the Mary MacKillop Foundation “I’m a kayaker who has fallen in love with to transform a bus into a mobile photography. What I love about paddling and learning centre that will be taken to photography is that it provides me with an an orphanage on the final day of the incredibly calm head space. It’s my meditation. program. The program is supported on the ground by the Timor- I began paddling on the lake as a way to rebuild Leste Defence Corporation team. both my body and mind after enduring an Surfing intensive three month bout of chemotherapy Surfing Australia is a very strong due to testicular cancer. I had never paddled a supporter of Soldier On, hosting a kayak prior to this and very quickly discovered weekend for 20 Soldier On surfers how stunning it is to be on the water looking at its Hurley High Performance Centre (HPC) on the Gold Coast. out – rather than looking in. You will find me This was supported by former world paddling on Lake Burley Griffin most mornings champion surfers Mark Richards and and evenings, quietly snapping away at the Wayne ‘Rabbit’ Bartholomew. The unique seasonal and light changes that take weekend was enormously popular place around me.“ and was followed up by a similar, but more intensive, weekend at the Paul has kindly donated the use of his images of the HPC for another eight Soldier On Australian War Memorial. surfers. As a result of this weekend, a three year agreement was signed Follow Paul’s amazing work between Surfing Australia and www.kayakcameraman.com.au Soldier On (sponsored by Nudie or search “Kayak Cameraman” on Facebook or Insta! Juice) for eight different Soldier On surfers to attend four weekend live- in surf clinics at the HPC each year. Another 4 x 4 week programs to be held in regional locations for Soldier On participants around Australia on an annual basis will also be offered to up to eight different surfers. These offerings complemented several Learn to Surf programs arranged by Soldier On directly for family weekends in various parts of Australia including NSW, SA and WA.

20 21 BENJAMIN FARINAZZO

THE BOARD Director Qualifications: BA (Hons), MAICD. Experience: Benjamin was the Chief Executive Officer of Outward Bound Australia with CHAIRMAN more than 20 years management experience. He was previously the CEO of Australian Business Academy, Frontier Recruitment and a former Army Officer. He has been CHAIRMAN - Peter Leahy awarded the INTERFET medal and Australian Active Service Medal for service in East Former Chief of Army and Director of the National Security Institute, Timor. University of Canberra Resigned 10 August 2015

Director Qualifications: AC, Professor, BA Mil Studs UNSW, MMAS USACGSC, GAICD. MICHELE MILLER Experience: Lieutenant General Peter Leahy (Ret’d) retired from the Army Royal Australian Navy after a 37 year career as a soldier in July 2008 with the rank of Lieutenant General in the appointment of the Chief of Army. Since leaving the Director Qualifications: BSC (Hons) UNSW, Grad Dip Mgt (Defence studies) UC, Grad Army, Peter has joined the University of Canberra as a Professor and the Cert Maritime studies UoW, MArts (Strategic Studies) Deakin Foundation Director of the National Security Institute. He is a member of a number of advisory, commercial and charity boards. He is also Chairman Experience: Michele has 28 years’ experience in the Royal Australian Navy, with nearly of the Salvation Army’s Red Shield Appeal Committee in the ACT. He is a 15 years in seagoing positions, including serving on operations in the Middle East, regular media commentator on defence and security matters. East Timor and in border protection both in the north of Australia and in the Southern Ocean. As a Maritime Warfare Officer, she has been the commanding officer ofa patrol boat and the frigate HMAS PERTH, and staff positions have included in capability BOARD MEMBERS development and career management. Michele is presently the Director General of the Navy People Branch, based in Canberra. DR PAUL ALEXANDER

Director Qualifications: AO, MBBS, MLM, FRACMA, FACLM, FACTM, DTM&H, Dip Sport Med HUGH RIMINTON Journalist Experience: Major General (Ret’d) AO — Paul has had an extensive career in the Australian Defence Force (ADF). He is an experienced senior medical officer with over Director Qualifications: MA (Macq.) 30 years experience across clinical executive posts, and has held board positions in military, private practice, commercial and not for profit organisations. Paul completed Experience: Hugh is a multi-award winning political journalist and foreign correspondent his tenure as Commander Joint Health and Surgeon General, ADF in December 2011. with particular exposure to military activity in Africa, the Middle East, the Balkans, Paul is Chairman of the Metro North Hospital and Health Service, the largest health East Timor, Iraq and Afghanistan. He is currently a senior news presenter on the TEN service in Queensland and Chairman of the Immigration Health Advisory Group. and WIN networks and plays a board and advisory role in a number of charities and community organisations. JOHN BALE CEO & Co-Founder Soldier On

Director Qualifications: BA (Hons) UNSW, MA UNSW, MMgtStud UNSW, GAICD. DEBRA TIPPETT Partner at Henry Davis York Experience: John Bale is Chief Executive Officer and Co-Founder of Soldier On. He is a former Army Officer with 12 years’ experience and Member of the DVA Younger Director Qualifications: BA, Master of Letters, B.Leg.S, Master of Laws (Commercial) Veterans Forum. John was state finalist for 2014 Young Australian of the year and winner of the EY Entrepreneurs of the Year 2016 Eastern Region. Experience: Debra is a partner at Henry Davis York and is a leading government procurement lawyer specialising in health services, complex information and communications technology projects, e-health, outsourcing and smart card systems. Debra has over many years advised Defence on a number of major ICT and health ANTHONY COURT related projects Partner – Defence and National Security, KPMG Resigned 5th April 2016

Director Qualifications: BSC (Hons), MSC (Military Electronic Systems Engineering), Grad Dip Acc, AICAA, GAICD. Soldier On Board positions are volunteer-based with the exception of the Executive Director and Company Secretary. All non-Executive Directors Experience: Anthony is the KPMG Defence Partner, has been a management generously donate their time to assist in the governance and strategic consultant for 20 years and a former Army Officer for 14 years. direction of Soldier On

23 VISION To have the best supported generation of service men and women – and their families – in Australia’s history.

MISSION Our mission is to support the reintegration of service men and women into society, walking them along the Road to Recovery and empowering them to lead fulfilling and successful lives.

OBJECTIVES Soldier On is a company limited by guarantee with 7 members. The company is established as a not-for-profit, non-political charitable entity to raise and administer funds for the purpose of supporting the health and wellbeing of veterans and their families. Veterans include any Australian Defence Force serviceman or servicewoman, Australian Public Servant or any other person who has been wounded physically or mentally on warlike operations since 1990.

Soldier On commenced operations as an incorporated association in January 2012. On 20 February 2014 the Association became a Company. The objectives as well as the services and programs provided by the organisation as an Association continue to be provided as a Company.

dIRECTORS’ rEPORT

Soldier On Limited was formed as a result of the restructure of Soldier On Association Incorporated on 19 February 2014, where the incorporated association was ceased and all balances were transferred to Soldier On Limited on 20 February 2014.

DID YOU KNOW? Our psychology services are available free of charge to participants and their families.

24 25 COMMITTEES

The Board has created a number of Board Committees to assist with its role in governing the BOARD organisation. All Committees operate under formal terms of reference which are updated as necessary. Board Chair: Peter Leahy The Board does not however delegate major decisions to Committees.

Responsibilities Committees are responsible for considering relevant issues and making recommendations to the The Board consists of Directors who have extensive relevant experience to bring independence, Board within the scope of their respective terms of reference. accountability and judgement to the Board’s deliberations. This ensures the Board acts in good faith in Soldier On’s best interests, and primarily for the benefit of Wounded Australians and their families. Audit and Risk Committee Chair Anthony Court The Board also ensures that Soldier On operates within an effective corporate governance Members: Ross Beames and James Malizani framework. In particular, the Board: • Ensures legal, regulatory and financial obligations are being met; The Audit and Risk Committee assists the Board in meeting its audit, accounting and reporting • Sets and reviews strategic direction; obligations, financial management, risk management and ensures compliance with legal and • Monitors the operating and financial performance of the company; and statutory obligations. • Evaluates the performance of the Chief Executive Officer and senior management. In preparing this statement the Board has focused on its structure, principles and core values. Fundraising Committee Chair Peter Leahy Structure Members Hugh Riminton, Mark Hindle, Phil Hayes-St Clair and Alistair Pearce The Soldier On Constitution provides for a minimum of five (5) and not more than ten (10) Directors. There are currently six (6) volunteer Directors and one (1) Executive Director. The Fundraising Committee assists the Board in the planning, coordination and implementation of all fundraising activities in support of the services and activities of the organisation. The Chief Executive Officer is an Executive Director.

The Chairperson is appointed by the Directors from amongst their numbers but may not be the Remuneration and Nomination Committee Chief Executive Officer. Chair Michele Miller Members Anthony Court A Director will be ineligible for reappointment after serving two consecutive terms in office unless approved by all Directors to serve a further term(s) in office. A Director must however The Remuneration and Nominations Committee advises the Board in its oversight of the retire from office at the conclusion of the third annual general meeting after the Director was Remuneration arrangements for the CEO (including performance appraisal methodology), last appointed. Evaluation of Board performance and Board appointments.

The Directors may by resolution appoint additional or replacement Directors. Processes Meetings are structured to encourage active participation by all Directors at all meetings. Directors Members and Contributions on Winding up have access to information subject to maintaining its confidentiality. As at the date of this report there were seven (7) members of Soldier On. If the company was The Board receives regular management reports from company personnel. wound up, each member would be required to contribute $2. The Chief Executive Officer and Chief Operations Officer certify the accuracy and completeness of Company Secretary financial information provided to the Board. Karlie Brand (BA, BCom, MlntBus) has served as Company Secretary since July 2012. The Board operates under a formal Code of Conduct.

The Board periodically conducts a review of its performance and effectiveness. DID YOU KNOW? All non-Executive Board members are unpaid and volunteer considerable hours each External Auditor Independence year. Thank you Soldier On Board. The Board monitors the independence of the external auditors.

The Audit and Risk Committee meets on a regular basis including on an annual basis with the external auditors.

26 27 Expense distribution Strategy for Achieving Objectives Advertising and promotions expenses • Develop and maintain the physical recovery and reintegration network across Australia; These expenses incorporate design, print and promotion of Soldier On events, activities and services. • Establish a National Centre for Excellence to deliver world-leading wounded veteran There has been an increase in expenses due to the expansion of the Reintegration and Recovery network programs; across Australia. • Grow and sustain service delivery; • Increase incidences of early intervention and help-seeking behaviour; Cost of sales • Develop and implement strategies to ensure the long-term relevance and sustainability; These expenses relate to fundraising events and merchandise. • Develop and enhance strategic relationships with our corporate partners, ex-service organisations and government. Employment expenses • Incorporate Veteran and Family support services across the Reintegration and Recovery With 32 full time equivalent staff during 2015/16, Soldier On maintained a total of 24 full time, 12 part network. time and 2 casual staff around Australia in June 2016. Approximately 3 out of 5 staff were employed in • Collaborate with like minded organisations. service delivery roles including psychologists, transition officers and support workers. An additional 17 • Increase our inclusion strategy by forming a Veterans Advisory Group. full time equivalent staff were on boarded from 2014/15 allowing more services to be delivered across the Reintegration Network.

Principal Activities Event expenses Event expenses incorporate expenses associated with logistics and operational costs of delivering coffee Soldier On meets its vision and objectives by supporting our wounded through: catch ups, family, men’s and women’s weekends, learn to surf weekends and sporting events. Launching • Support services including direct contact through Veteran and Family support services, new Reintegration and Recovery Centres were also included in these costs. In house expertise were delivered from centres located throughout the country; used where possible to reduce event expenses by 45% in 2015/16. • Adventurous and inspirational activities and the promotion of an active lifestyle; • Building a community of veterans and their families through various events, to facilitate IT expenses peer support and the sharing of stories and experiences between our wounded; IT expenses include licences, hardware, software and implementation costs. These expenses have • Educational opportunities through courses offered online and face to face; increased due to the expansion of the Reintegration and Recovery network and the rollout of IT platforms • Physical locations where anyone can be linked with support services from a variety of enabling Soldier On to deliver more efficient services. organisations. • Veteran and Family support services will become a focus for the organisation for 2016/17, as Occupancy expenses per our stated future focus. This includes rent for office space and Reintegration and Recovery Centres, as well as maintenance of our buildings. The 72% increase in occupancy expenses saw an expanded Reintegration and Recovery Performance Measures network across Australia with centres opening and expanding across the network. Soldier On measures and reports on both financial and non-financial data to the Board. These reports include financial performance as well as information on service delivery, work health Office expenses and safety, human resource matters, and governance. Office expenses include utilities, insurance, postage and general office operational expenses. These expenses have increased due to the expansion of the Reintegration and Recovery Centre network. Financial Results The company achieved a deficit of ($59,262) for the financial year 1 July 2015 to 30 June 2016 Travel expenses Travel expenses included international and domestic travel for program delivery and operational Significant Changes requirements. As a whole these travel expenses were down 56% from 2014/15. One hundred percent of There were no significant changes in nature of these activities during the reporting period. all International travel expenses were allocated to program delivery, seeing Solider On participants take part in once in a lifetime experiences. Operational Domestic travel expenses were actively reduced by Meetings of Directors maximising the use of technology. During the financial year, 5 board meetings were held. Attendance by each director was as follows: Professional expenses Director Number Eligible to Attend Number Attended The majority of these expenses are for technical services not able to be delivered in house. Expenses Dr Paul Alexander 5 4 include technical human resource advisory, audit, professional training and education. Most professional Mr John Bale 5 5 services delivered to Soldier On are provided at no charge or at a much reduced rate by corporate partners. Mr Anthony Court 5 5 Prof Peter Leahy 5 5 Ms Michele Miller 5 4 Mr J Hugh Riminton 5 4 Ms Debra Tippett (Resigned 5 April 2016) 3 3 Mr Benjamin Farinazzo (Resigned 10 1 1 April 2015)

DID YOU KNOW? DID YOU KNOW? Many of our services are offered by our corporate partners free of charge or at a much reduced cost. Soldier On secures a lot of pro-bono and in-kind support in order to deliver programs and services that Thank-you for your support and generosity. would otherwise be unavailable. Thank you to those individuals and corporates who make this possible.

28 STATEMENT OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME STATEMENT OF FINANCIAL POSITION AS AT 30 JUNE 2016 FOR THE YEAR 1 JULY 2015 TO 30 JUNE 2016 2016 2015 2016 2015 ASSETS $ $ REVENUE $ $ Fundraising 3,858,773 3,157,806 CURRENT ASSETS Merchandising 82,829 61,420 Cash & cash equivalents 1,015,146 1,046,894 Other income 39,151 219,624 Other current assets 601,067 251,708 ______Total current assets 1,616,213 1,298,602 ______3,980,753 3,438,850 EXPENSES NON-CURRENT ASSETS Intangible assets 6,263 14,696 Advertising and promotion expenses 35,342 24,498 Fixed assets 99,807 57,073 Cost of sales 157,841 159,931 Other non-current assets 39,945 39,945 Employment expenses 2,919,485 1,743,453 ______Total non-current assets 146,015 111,714 Event expenses 227,624 419,340 ______IT expenses 64,521 25,351 TOTAL ASSETS 1,762,228 1,410,316 Occupancy expenses 156,976 279,657 ______

Office expenses 268,502 155,841 LIABILITIES Professional expenses 40,745 117,953 CURRENT LIABILITIES Travel expenses 168,979 385,647 Payables 988,082 505,093 ______Provisions 29,735 71,815 4,040,015 3,311,671 ______SURPLUS (DEFICIT) BEFORE INCOME TAX ______Total current liabilities 1,017,817 576,908 ______EXPENSE (59,262) 127,179 Income tax expense ______- ______- NON-CURRENT LIABILITIES SURPLUS (DEFICIT) AFTER INCOME TAX Provisions ______- ______29,735 EXPENSE FOR THE PERIOD ATTRIBUTABLE TO Total non-current liabilities - 29,735 THE MEMBERS OF SOLDIER ON LIMITED (59,262) 127,179 ______TOTAL LIABILITIES ______1,017,817 ______606,643 NET ASSETS 744,411 803,673 Other comprehensive income for the period, net of tax ______- ______- ______EQUITY TOTAL COMPREHENSIVE INCOME FOR THE (59,262) 127,179 PERIOD ATTRIBUTABLE TO THE MEMBERS OF ______Contributed equity 620,144 620,144 SOLDIER ON LIMITED Retained surpluses ______124,267 ______183,529 Total equity ______744,411 ______803,673

DID YOU KNOW? DID YOU KNOW? Soldier On has received no significant government money over the last four and a half years. 40% of 100% of international travel expenses are allocated to programs directly supporting men and women funds raised in 2015/16 came from the community. who have been affected by their service.

30 31 OUR CORPORATE PARTNERS Workplace Giving Soldier On has over 14 companies who have registered with our workplace giving program, including the Australian Federal Police, the Department of Human Services, and the Department of Immigration and Border Protection. Soldier On continues to be grateful for the support from employees of all of these organisations, and encourages other workplaces to contact [email protected] for more information on how to get involved. Regular Givers There are approximately 210 people who participate in our regular giving program. Over the year, they have donated a combined total of over $50,000. For just the price of a cup of coffee, regular ERNEST HEINE FAMILY FOUNDATION giving is such a simple and easy way to help Soldier On support veterans and their families. If you are interested in our regular giving program, please contact [email protected] to get started.

Soldier On would like to say a huge thank you to all our community and corporate fundraisers. As a not-for-profit funded solely by the generosity of community and industry, we would not be able to offer the services that we do to veterans and their families without your support. It is because of you Soldier On is able to make a difference in the lives of veterans and their families.

32 33 FUNDRAISING HIGHLIGHTS FUNDRAISING HIGHLIGHTS ADFWGA The Australian Defence Force Wargaming Association aims to promote the hobby of table-top Walking Across the UK Dave McGahey and Phil Edwards war-gaming among current and ex- walked 309 kilometres across the serving Defence force members United Kingdom from St Bees on while supporting Soldier On. Holding the west coast to Robin Hood Bay a number of events, the association on the east coast. The walk, called provides an opportunity for members the Wainright’s Coast to Coast to establish links to local gaming Walk, is an unofficial and mostly communities, and raised over $22,000 unsignposted footpath in Northern for Soldier On throughout the year. England and passes through the Lake District, the Yorkshires Dales, the Pennines and the North York Trek for Troops Moors. Their adventure of a lifetime In June 2016, Petra Galea ticked an raised over $26,000 for Soldier On. item off her bucket list and completed the Kokoda Trek. Inspired by the service of her grandfather, she Anzac Day Challenge dedicated her trek to the support Running up to 100 kilometres in 24 of all future, current and ex-serving hours, the 2016 Anzac Day Challenge once again saw many dedicated men and women. With a goal of runners push themselves to the limit raising $100 for every kilometre of in an effort to raise money for Soldier the Kokoda Trek, Petra managed to On. Thank you to all of those who raise over $10,000 for Soldier On. ran and supported Soldier On. Some of these amazing runners included: Michael Rossendell, a veteran MKA Studios who took on the challenge as Raising over $14,000, the talented part of his personal recovery team at MKA Studios meticulously and raised over $3500; assembled and painted an entire Stuart Butcher, who raised over Alpha Legion 30K Horus Heresy army $2000 and was determined which was then raffled at their painting to reach the finish line either masterclass event in Sydney in March. running, walking or crawling; The Fierce Fitness team, who raised over $5000; and Tough Mudder The Wolf Pack, who took on the Soldier On was once again the national 25km dash and raised over $2000. charity partner for Tough Mudder, an Overall, the combined efforts of all 18 kilometre obstacle course designed the runners and their supporters to drag participants out of their comfort raised over $33,000 for Soldier zone by testing their physical strength, On to continue supporting stamina and mental grit. There are veterans and their families. Thank no winners or podiums, instead you to everyone who took part! the event is focused on teamwork, camaraderie and accomplishment.

34 35 FOLLOW US FOLLOW THE CHARITY AND FIND OUT WHAT WE’RE DOING BY HEADING TO OUR WEBSITE, FOLLOWING US ON FACEBOOK, OR TWITTER

SOLDIERON.ORG.AU facebook.com/soldieronaustralia @soldieronaust

ENGAGE WITH US VOLUNTEER WITH US SHOP WITH US IF YOU HEAR OF ANY ACTIVITIES YOU’D YOU CAN HELP OUR WOUNDED BY YOU CAN FIND A VARIETY OF LIKE TO GET INVOLVED IN - OR KNOW VOLUNTEERING AT ONE OF SOLDIER ON’S MERCHANDISE ON OUR ONLINE STORE. SOMEONE WHO MIGHT NEED OUR HELP - EVENTS THROUGHOUT THE COUNTRY! YOU CAN SEE THE RANGE AT GET IN TOUCH VIA [email protected] SIMPLY VISIT SOLDIERON.ORG.AU AND SOLDIERON.MILITARYSHOP.COM.AU HEAD TO THE ‘GET INVOLVED’ SECTION OF OUR WEBSITE TO SIGN UP!

CONTACT US [email protected] 1300 620 380