South Australian Energy Retail Prices Ministerial Pricing Report 2014
Total Page:16
File Type:pdf, Size:1020Kb
Load more
Recommended publications
-
F O R Im M E D Ia T E R E L E A
Article No. 8115 Available on www.roymorgan.com Link to Roy Morgan Profiles Friday, 30 August 2019 Powershop still number one in electricity satisfaction, despite losing spark in recent months Powershop has won the Roy Morgan Electricity Provider of the Month Award with a customer satisfaction rating of 78% for July 2019. Powershop has now won the past seven monthly awards, remaining unbeaten in 2019. Powershop’s customer satisfaction rating of 78% was followed by Lumo Energy (71%), Simply Energy (70%), Click Energy (70%), Red Energy (70%) and Alinta Energy (70%). E These are the latest findings from the Roy Morgan Single Source survey derived from in-depth face-to- face interviews with 1,000 Australians each week and over 50,000 each year. Powershop managed to maintain its number one position in customer satisfaction, despite it recording the largest decline in ratings of any leading provider, falling from 87% in January 2019, to 78% (-9%) as of July 2019. Over the same period, Lumo Energy, Simply Energy and Click Energy all fell by 4%, Red Energy remained steady, and Alinta Energy increased its rating by 1%. Although Powershop remains well clear of its competitors, if its consistent downtrend in ratings continues for the next few months, we may well see another electricity provider take the lead in customer satisfaction. The Roy Morgan Customer Satisfaction Awards highlight the winners but this is only the tip of the iceberg. Roy Morgan tracks customer satisfaction, engagement, loyalty, advocacy and NPS across a wide range of industries and brands. This data can be analysed by month for your brand and importantly your competitive set. -
2020 Shell in Australia Modern Slavery Statement
DocuSign Envelope ID: D3E27182-0A3B-4D38-A884-F3C2C5F0C272 JOINT MODERN SLAVERY STATEMENT UNDER THE MODERN SLAVERY ACT 2018 (CTH) FOR THE REPORTING PERIOD 1 JANUARY 2020 TO 31 DECEMBER 2020 Shell Energy Holdings Australia Limited has prepared this modern slavery statement in consultation with each of the following reporting entities, and is published by the following reporting entities in compliance with the Modern Slavery Act 2018 (Cth) (No. 153, 2018) (“Modern Slavery Act”):- 1) Shell Energy Holdings Australia Limited (“SEHAL”); 2) QGC Upstream Investments Pty Ltd (“QGC Upstream”); 3) QGC Midstream Investments Pty Ltd (“QGC Midstream”); and 4) ERM Power Limited (“ERM Power”), (collectively “Shell”, “our” or “we”)i Note on ERM Power: At the time this statement’s publication, ERM Power Limited will have been re- named to Shell Energy Operations Pty Ltd. However, as this statement pertains to ERM Power Limited’s structure, operations and supply chain from 1 January 2020 to 31 December 2020, we have maintained the previous entity name of ERM Power Limited for this statement. In addition, as ERM Power’s integration into Shell is ongoing, we have noted throughout this statement where ERM Power’s approach or processes differ from that of Shell. Finally, at the time this statement’s publication, ERM Power’s policies, for which links are listed under the “ERM Power” sub-heading in “Our values, policies & approach to human rights”, will be decommissioned; however would be available upon request as ERM has adopted the equivalent Shell policies. Introduction Shell is opposed to all forms of modern slavery. Such exploitation is against Shell’s commitment to respect human rights as set out in the Universal Declaration of Human Rights and the International Labour Organization 1998 Declaration of the Fundamental Principles of Rights at Work. -
Terms and Conditions for Market Retail Contracts
Terms and Conditions for Market Retail Contracts 1 SE_678_ContractTermsV7_All_Booklet_Jul19 2 1. OUR CONTRACT 1.1 The parts of our contract a) These terms form part of our contract with you for the sale of energy. The other part of the contract is your contract confirmation. b) If you buy both electricity and gas from us, we have two separate contracts with you, one for electricity and the other for gas. Electricity-specific terms only apply to the electricity contract and gas-specific terms to the gas contract. 1.2 What we do We agree to sell you the energy you use at your premises. 1.3 Understanding these terms Words appearing in italics are defined in paragraph 14.5. 2. WHEN THE CONTRACT STARTS AND ENDS 2.1 When does the contract start? The contract starts when you accept our offer to sell energy to you. You can do this by signing our offer to sell you energy in person and returning it to us before the offer expiry date, or by accepting our offer over the telephone or online. 2.2 Cooling-off a) You can cancel the contract without penalty during a 10 business day cooling-off period, which starts on the later of the business day after: i) the day you accepted our offer; and ii) the day we gave you a copy of the contract together with our disclosure statement. b) To cancel the contract during the cooling-off period, either call us or complete and return the withdrawal notice provided to you with these terms. -
ERM Power's Neerabup
PROSPECTUS for the offer of 57,142,858 Shares at $1.75 per Share in ERM Power For personal use only Global Co-ordinator Joint Lead Managers ERMERR M POWERPOWEPOWP OWE R PROSPECTUSPROSPEOSP CTUCTUSTU 1 Important Information Offer Information. Proportionate consolidation is not consistent with Australian The Offer contained in this Prospectus is an invitation to acquire fully Accounting Standards as set out in Sections 1.2 and 8.2. paid ordinary shares in ERM Power Limited (‘ERM Power’ or the All fi nancial amounts contained in this Prospectus are expressed in ‘Company’) (‘Shares’). Australian currency unless otherwise stated. Any discrepancies between Lodgement and listing totals and sums and components in tables and fi gures contained in this This Prospectus is dated 17 November 2010 and a copy was lodged with Prospectus are due to rounding. ASIC on that date. No Shares will be issued on the basis of this Prospectus Disclaimer after the date that is 13 months after 17 November 2010. No person is authorised to give any information or to make any ERM Power will, within seven days after the date of this Prospectus, apply representation in connection with the Offer which is not contained in this to ASX for admission to the offi cial list of ASX and quotation of Shares on Prospectus. Any information not so contained may not be relied upon ASX. Neither ASIC nor ASX takes any responsibility for the contents of this as having been authorised by ERM Power, the Joint Lead Managers or Prospectus or the merits of the investment to which this Prospectus relates. -
ERM Power Limited Notes to the Financial Statements for the HALF YEAR ENDED 31 DECEMBER 2016
Thursday, 23 February 2017 RESULTS FOR ANNOUNCEMENT TO THE MARKET Please find attached the following documents relating to ERM Power’s results for the six months ended 31 December 2016: 1. Appendix 4D 2. Half Year Financial Report including Management Discussion and Analysis and Directors’ Report Phil Davis Group General Counsel & Company Secretary ERM Power Limited About ERM Power ERM Power is an Australian energy company operating electricity sales, generation and energy solutions businesses. The Company has grown to become the second largest electricity provider to commercial businesses and industrials in Australia by load, with operations in every state and the Australian Capital Territory. A growing range of energy solutions products and services are being delivered, including lighting and energy efficiency software and data analytics, to the Company’s existing and new customer base. ERM Power also sells electricity in several markets in the United States. The Company operates 497 megawatts of low emission, gas-fired peaking power stations in Western Australia and Queensland. www.ermpower.com.au Appendix 4D ERM Power Limited ABN 28 122 259 223 Results for announcement to the market for the half year ended 31 December 2016 Notification in Accordance with Listing Rule 4.2A.3 (The amount and percentage changes are in relation to the previous corresponding period) 1. Results for the half year 1H 2017 1H 2016 $'000 $'000 1.1. Revenue from ordinary activities: 1.1.1 Revenue from ordinary continuing activities: ERM Power Limited and controlled entities up 5% to 1,340,505 1,282,471 1.2. Profit from ordinary continuing activities: 1.2.1. -
NZMT-Energy-Report May 2021.Pdf
Acknowledgements We would like to thank Monica Richter (World Wide Fund for Nature and the Science Based Targets Initiative), Anna Freeman (Clean Energy Council), and Ben Skinner and Rhys Thomas (Australian Energy Council) for kindly reviewing this report. We value the input from these reviewers but note the report’s findings and analysis are those of ClimateWorks Australia. We also thank the organisations listed for reviewing and providing feedback on information about their climate commitments and actions. This report is part of a series focusing on sectors within the Australian economy. Net Zero Momentum Tracker – an initiative of ClimateWorks Australia with the Monash Sustainable Development Institute – demonstrates progress towards net zero emissions in Australia. It brings together and evaluates climate action commitments made by Australian businesses, governments and other organisations across major sectors. Sector reports from the project to date include: property, banking, superannuation, local government, retail, transport, resources and energy. The companies assessed by the Net Zero Momentum Tracker represent 61 per cent of market capitalisation in the ASX200, and are accountable for 61 per cent of national emissions. Achieving net zero emissions prior to 2050 will be a key element of Australia’s obligations under the Paris Agreement on climate (UNFCCC 2015). The goal of the agreement is to limit global temperature rise to well below 2 degrees Celsius above pre-industrial levels and to strive for 1.5 degrees. 2 Overall, energy sector commitments are insufficient for Australia to achieve a Paris-aligned SUMMARY transition to net zero. Australia’s energy sector This report finds none of the companies assessed are fully aligned with the Paris climate goals, and must accelerate its pace of most fall well short of these. -
2009 Annual Report
Energy and Ombudsman Water (Victoria) 2009 Annual Report Energy and Water Ombudsman (Victoria) 2009 Annual Report ELGAS KLEENHEAT ORIGIN ENERGY LPG POWERGAS SUPAGAS AGL SALES AUSTRALIAN POWER & GAS ENERGYAUSTRALIA ORIGIN ENERGYELGAS KLEENHEAT ORIGIN ENERGY LPG POWERGAS SUPAGAS AGL SALES AUSTRALIAN POWER & GAS ENERGYAUSTRALIA ORIGIN ENERGY RED ENERGY SIMPLY ENERGY TRUENERGY VICTORIA ELECTRICITY CITY WEST WATER SOUTH EAST WATER YARRA VALLEY WATER MELBOURNERED ENERGY SIMPLY ENERGY TRUENERGY VICTORIA ELECTRICITY CITY WEST WATER SOUTH EAST WATER YARRA VALLEY WATER MELBOURNE WATER BARWON WATER CENTRAL HIGHLANDS WATER COLIBAN WATER EAST GIPPSLAND WATER GIPPSLAND WATER GOULBURN VALLEYWATER BARWON WATER CENTRAL HIGHLANDS WATER COLIBAN WATER EAST GIPPSLAND WATER GIPPSLAND WATER GOULBURN VALLEY WATER GRAMPIANS WIMMERA MALLEE WATER LOWER MURRAY WATER NORTH EAST WATER SOUTH GIPPSLAND WATER WANNON WATERWATER GRAMPIANS WIMMERA MALLEE WATER LOWER MURRAY WATER NORTH EAST WATER SOUTH GIPPSLAND WATER WANNON WATER WESTERN WATER WESTERNPORT WATER GOULBURN-MURRAY WATER GRAMPIANS WIMMERA MALLEE WATER LOWER MURRAY WATER WESTERN WATER WESTERNPORT WATER GOULBURN-MURRAY WATER GRAMPIANS WIMMERA MALLEE WATER LOWER MURRAY WATER SOUTHERN RURAL WATER AGL SALES AURORA ENERGY AUSTRALIAN POWER & GAS CLICK ENERGY COUNTRY ENERGY DODO POWER &SOUTHERN GAS RURAL WATER AGL SALES AURORA ENERGY AUSTRALIAN POWER & GAS CLICK ENERGY COUNTRY ENERGY DODO POWER & GAS ENERGYAUSTRALIA ENERGYONE INTEGRAL ENERGY JACKGREEN MOMENTUM ENERGY NEIGHBOURHOOD ENERGY ORIGIN ENERGY POWERDENERGYAUSTRALIAI- -
Annual Report 2014
Annual Report 2014 CONTENTS Chairman’s and CEO’s Report 2 Management Discussion and Analysis 4 Directors’ Report 16 Remuneration Report 22 Corporate Governance Statement 32 Annual Financial Statements 36 Directors’ Declaration 100 Independent Auditor’s Report 101 Share and Shareholder Information 103 Corporate Directory Inside Back Cover ERM Power Limited (ERM Power, Company, Group, we, our) was listed on the Australian Securities Exchange on 10 December 2010. This review is for the year ended 30 June 2014 with comparison against the previous corresponding period ended 30 June 2013 (previous year or previous period). All reference to $ is a reference to Australian dollars unless otherwise stated. Individual items totals and percentages are rounded to the nearest approximate number or decimal. Some totals may not add down the page due to rounding of individual components. CONTINUED SUCCESS CHAIRMAN’S It is our pleasure to record another successful year for ERM Power, one in which we operated safely and delivered record sales and profits, built the foundations for further growth and consolidated our position as one of the four pillars of the Australian energy sector. AND CEO’S REPORT Operating in a competitive and dynamic environment, we delivered higher underlying earnings and dividends as our electricity sales business continued to grow strongly, our generation business delivered another year of solid contribution and our gas business delivered its first operating profits. We also participated in the sale process for the assets of Macquarie Generation and established a new electricity metering business, which will grow and further diversify our earnings. HIGHER EARNINGS Our strong performance continued in FY 2014 with underlying NPAT1 32% higher than FY 2013 when a number of significant items2 are excluded. -
Terms and Conditions for Standard Retail Contracts SE 259 Blk23 Standardterm All July15
Terms and Conditions for Standard Retail Contracts SE_259_Blk23_StandardTerm_All_July15 Contents 1 THE PARTIES 1 2 DEFINITIONS AND INTERPRETATION 1 3 DO THESE TERMS AND CONDITIONS APPLY TO YOU? 2 4 WHAT IS THE TERM OF THIS CONTRACT? 2 5 SCOPE OF THIS CONTRACT 4 6 YOUR GENERAL OBLIGATIONS 4 7 OUR LIABILITY 5 8 PRICE FOR ENERGY AND OTHER SERVICES 6 9 BILLING 8 10 PAYING YOUR BILL 10 11 METERS 11 12 UNDERCHARGING AND OVERCHARGING 11 13 SECURITY DEPOSITS 12 14 DISCONNECTION OF SUPPLY 13 15 RECONNECTION AFTER DISCONNECTION 15 16 WRONGFUL AND ILLEGAL USE OF ENERGY 15 17 NOTICES AND BILLS 16 18 PRIVACY ACT NOTICE 16 Contents cont. 19 COMPLAINTS AND DISPUTE RESOLUTION 16 20 FORCE MAJEURE 17 21 APPLICABLE LAW 18 22 RETAILER OF LAST RESORT EVENT 18 23 GENERAL 18 PREAMBLE This contract is about the sale of energy to you as a small customer at your premises. It is a standard retail contract that starts without you having to sign a document agreeing to these terms and conditions. In addition to this contract, the energy laws and other consumer laws also contain rules about the sale of energy and we will comply with these rules in our dealings with you. For example, the National Energy Retail Law and the National Energy Retail Rules (‘the Rules’) set out specific rights and obligations about energy marketing, payment methods and arrangements for customers experiencing payment difficulties. For Victorian customers, until the National Energy Retail Law and the National Energy Retail Rules are adopted in Victoria (referred to as ‘NECF implementation in Victoria’), the energy laws applicable in Victoria are the Electricity Industry Act 2000, the Gas Industry Act 2001 and the Energy Retail Code made by the Essential Services Commission. -
Gas HUB Participant ID Table
HUB ID Table Registered Participant Retail Market Participant Type HUB ID AEMO Company ID 1st Energy Pty Ltd VICGAS Retailer FIRSTNGY 298 ACTEWAGL Distribution NSWACTGAS Network Operator ACTEWNWO 161 ACTEWAGL Retail NSWACTGAS Retailer ACTEWUSR 140 ADCHEM (Australia) Pty Ltd SAGAS Self Contracting User ADCHEM 312 AEMO MIBB interface for CSV and aseXML NSWACTGAS Market Operator AEMOMIBB N/A AGL Energy Sales and Marketing Limited NSWACTGAS Retailer AGLUSR 45 AGL Sales (Queensland) Pty Limited QLDGAS Retailer AGLQLD 42 AGL Sales Pty Limited SAGAS Retailer AGL 4 AGL Sales Pty Limited QLDGAS, VICGAS Retailer PULSE 4 AGL Sales Pty Limited WA Retailer PULSE WA Participant AGL Sales Pty Limited QLDGAS, VICGAS Retailer AUSPWRGAS - Deregistered 80 Agora Retail WA Retailer AGR WA Participant Agora Retail Pty Ltd VICGAS Retailer AGORA 270 Alinta Energy Retail Sales Pty Ltd QLDGAS, SAGAS, VICGAS Retailer ALNTARES 192 Alinta Energy Retail Sales Pty Ltd NSWACTGAS Retailer ALINTAUSR 192 Alinta Sales Pty Ltd WA Retailer ALS WA Participant Allgas Energy Pty Ltd QLDGAS Distributor APTALLGAS 82 Amanda Energy Pty Ltd WA Retailer AMDENGY WA Participant APA Gasnet Australia (Operations) P/L VICGAS Pipeline Operator GASNET 14 APR Parmelia WA Pipeline Operator CMSR WA Participant Aurora Energy Pty Ltd VICGAS Retailer AURORA - Deregistered 159 Ausnet Services Pty Ltd VICGAS Distributor TXUN 11 Australian Energy Market Operator NSWACTGAS Market Operator NAGMO N/A Australian Energy Market Operator SAGAS Market Operator REMCo N/A Australian Energy Market Operator -
Simply Energy 2020 Performance Audit
16 December 2020 Simply Energy 2020 performance audit The Economic Regulation Authority has published the 2020 performance audit report and post-audit implementation plan for IPower 2 Pty Ltd and IPower Pty Ltd’s (trading as Simply Energy) gas trading licence GTL16. Simply Energy retails energy across New South Wales, Queensland, South Australia, Victoria and Western Australia.1 As at 30 June 2020, Simply Energy supplied gas to more than 23,000 residential and business gas customers in Western Australia. The ERA’s decision The ERA considers that Simply Energy has achieved an adequate level of compliance with its licence. The ERA has decided to maintain the audit period at 24 months. The next audit will cover the period 1 March 2020 to 28 February 2022, with the report due by 31 May 2022. Background to the ERA’s decision Areas of focus The ERA selected two areas of focus for the audit: performance reporting, and payment difficulties and financial hardship. The licence obligations for the areas of focus were assigned a higher audit priority.2 Audit ratings The auditor assessed 207 licence obligations applicable to Simply Energy’s licence and found: • 15 were rated A1 (adequate controls, compliant) • six were rated C1 (inadequate controls, compliant) • 131 were rated N/P 1 (controls assessment not performed, compliant) 1 Simply Energy does not retail electricity in Western Australia. 2 Increasing the audit priority required the auditor to undertake more extensive testing, including sampling and re-performing data calculations. D222788 • three were rated B2 (generally adequate controls, minor non-compliance) • one was rated A3 (adequate controls, moderate non-compliance) • five were rated B3 (generally adequate controls, moderate non-compliance) • six were rated C3 (inadequate controls, moderate non-compliance) • four were rated C N/R (inadequate controls, not rated for compliance) • 36 were rated N/P N/R (controls and compliance were not assessed). -
Shell Energy Australia – Has Expanded Our Gas Trading Portfolio Into the Southern Domestic Gas Market, Introducing Competition
2020 Biennial review into liquidity in wholesale and gas pipeline trading markets AEMC – consultation on scoping paper SHELL AUSTRALIA RESPONSE 20 February 2020 Shell is a global group of energy companies, with its headquarters in The Hague, the Netherlands. Shell operates in over 70 countries around the world and has been investing in Australia since 1901. Australia continues to be a priority market for Shell’s investment as Australia trends towards greater electrification in line with consumer needs for a lower-emissions energy system. On the east-coast, Shell has a majority interest in and operates the QGC-LNG project in Queensland. Through this project we have a strong presence in the east-coast gas market, supplying both domestic and LNG customers. The energy trading venture – Shell Energy Australia – has expanded our gas trading portfolio into the southern domestic gas market, introducing competition. We also operate the 144MW Condamine Power Station in the National Electricity Market (NEM). The recent acquisition of ERM Power as a wholly-owned subsidiary of Shell Energy Australia, further unlocks growth opportunities to support the NEM as it transitions to more renewable flexible generation and storage. Long-term success of both the Australian economy and companies such as ours will be highly dependent on our ability to anticipate the types of energy and technology needed to support a reliable, flexible and cost-effective electricity grid. As investment in renewable generation continues to grow, natural gas will have an important role as a fuel source for gas-fired generators to provide firming and security services to the grid.