May/June 2017

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British manufacturer Formica Group aligns with Made in Britain

Inside this issue:

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Rising to the Nottingham Yet Another Challenges Fire Station World of Urban Sees Double Heritage Construction at RICS East Site Gets Midlands Advanced Awards Fire Protection Cover Story: May/June 2017 INSPIRING EXCELLENCE IN FM www.pssmagazine.co.uk British manufacturer Formica 20-22 JUNE 2017 EXCEL LONDON UK Group aligns with Made in Britain

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British Manufacturer forMica May/June 2017 Group aliGns with Made in Britain

InsIde thIs Issue: 5 14 20 Rising to the Nottingham Yet Another Challenges Fire Station World of Urban Sees Double Heritage Construction PUBLISHER: Ralph Scrivens at RICS East Site Gets Midlands Advanced [email protected] Awards Fire Protection

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VIVIX® by Formica Group delivers a natural touch matters. 15 to school facade public sector sustainability Providing a great service & is published 10 times a year by PSS forming great relationships Media Helping Create the Future www.pssmagazine.co.uk 16 of Learning internally and externally matters most to me 42 Wymington Park, Rushden, ALTRO’S FIRST ADESHIVE-FREE Northants, NN10 9JP FLOORING FOR LOW SLIP RISK Tel: 01933 316931 19 AREAS IS TOUGH TIME-SAVING Email: [email protected] SOLUTION AT WARRINGTON HOSPITAL

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5968 Facilities Show 2017 Print Advert - Set 02 - A4 - BFM.indd 1 27/04/2017 10:11 am News News OVER HALF OF FURTHER EDUCATION COLLEGES FAIL NOTTINGHAM FIRE STATION SEES TO BENEFIT FROM DIGITAL TOOLS SAYS REPORT DOUBLE AT RICS EAST MIDLANDS AWARDS ducators in FE colleges are the needs expressed by FE colleges. urgently need its help.” ottingham’s new London Road fire recognised by these significant awards. for the city. overwhelmingly in favour of greater According to the survey’s findings, the In response to this need YMCA Awards station - a major project delivered “Having one of our projects recognised “J Tomlinson has wide experience of E use of digital learning tools to ease most obvious issue that needs addressing has launched a package of tools {insert link N by a trio of city-based firms - has by two RICS Awards is fantastic. The working on projects for the emergency pressures on daily workloads, however over is the ability to make basic tasks (such as to product / service page when available] scooped two accolades at the RICS East development of this vital building has been services, including the fire service, police, half (58%) of FE colleges report that they marking) more efficient, with many staff designed around the needs expressed by Midlands Awards 2017. a partnership from Nottingham-based and ambulance, as well as working for the don’t currently experience any increased reporting that lack of time was their most FE college staff as well as providing the The £3.7 million station – delivered by companies who have all contributed to reserve forces, and it’s a ringing efficiencies from their investment in pressing challenge on a day-to-day basis support to implement these tools into CPMG Architects, J Tomlinson and Turner creating an emergency services facility fit endorsement when a scheme is hailed as digital, according to new research by (62%) and over half (54%) saying that, as a daily routines. & Townsend – received the Infrastructure for the 21st century,” he said. an award winner.” YMCA Awards. result, they regularly worked on weekends Williams comments: “We’ve looked at and Regeneration Awards at a ceremony to “The PV panels, smart lighting, large floor Ian Pritchard, head of estates at Many professionals reported an urgent or evenings out of their contracted hours. areas where our tools can have most celebrate the very best property schemes to ceiling windows, to increase natural Nottinghamshire Fire and Rescue Service, need and willingness to make use of digital Commenting on the findings, Adam impact on saving time while also enhancing in the East Midlands. daylight, and smart use of materials have all said: “We are really pleased that London solutions (all but 4% of people were open Williams, Awards’ Head of Products and and preserving the standards of Turner & Townsend Nottingham, who helped to contribute to the building’s Road Fire Station has been recognised to greater use of digital learning) to help Services, said: “What we hear regularly from educational experiences. appointed CPMG Architects, acted as lead energy-saving attributes. We’re proud to with two RICS awards, and since opening meet current and emerging challenges. FE colleges is that investing in digital doesn’t “Perhaps our most impactful consultant providing project management, have delivered a safe and highly efficient in September 2016, the station has made However, despite the Government’s automatically mean feeling its benefits. innovation is Y-Mark {insert link} a cost management and design services. building that is also saving the fire service a real positive impact on the surrounding focus on increasing digital skills and digital What’s crucial is linking this with guidance self-marking workbook to support internal The judges identified the three-storey money thanks to its lower running costs.” communities, as well as the environment. inclusion, and a pressing need in many and support on how to integrate digital assessment and free up a huge amount of building on behalf of Nottinghamshire Fire Martin Gallagher managing director “The new location and purpose-built organisations to increase efficiencies in the learning into the classroom. time that could be better spent engaging and Rescue Service as ‘truly a piece of city (construction) for J Tomlinson added: station has provided us with the face of budget cuts, the majority were not “Over a third (39%) of those surveyed directly with learners. infrastructure’ that has ‘transformed the “Winning two RICS awards is great news opportunity to offer our firefighters yet feeling the potential benefits. admitted that one of their biggest daily Other free tools included in the YMCA service’ with a ‘great design’ and for the whole team involved in the project modern facilities and we are thrilled that 44% of institutions admitted having challenges was incorporating digital Awards package include an online ‘architectural detailing’ that is ‘more than to create a new fire station for our award-winning station will be able to access to digital tools, but using them learning tools into lesson plans, with a assessment platform for online booking bringing redevelopment to a declining site.’ Nottinghamshire Fire and Rescue Service. help to create safer communities for many infrequently. While, 12% reported not similar number (40%) highlighting this as and sitting external examinations, as well The site houses three fire engine bays, “The key members of the construction years to come.” using digital tools at all. one of their major concerns for the future. as mock assessments to help prepare modern training facilities and office space team alongside J Tomlinson were all Couch Perry Wilkes and Curtins, The Unlocking the Potential of Digital “We’ve addressed these issues within our learners for their exams. for Nottingham City Council’s Emergency Nottingham companies, and, as a structural engineers were also involved Learning Report from international package of digital learning tools to help Planning Team. Nottingham-based firm ourselves, we during the project. awarding organisation YMCA Awards, is immediately ease this problem for FE staff. More details on transforming your delivery Nick Gregory, director for CPMG said were proud to have played a part in based on a survey carried out with staff in “We believe that partners of FE colleges can be obtained by visiting the website, he was thrilled this project had been developing a new public service building 26 FE colleges in May 2017 and need to become better at listening to www.ymcaawards.co.uk/promo/ accompanies the launch of a range of feedback from staff about their experiences transform-your-delivery digital learning tools designed to address with digital learning and where they most Alupro announces a new milestone reached for aluminium drink can recycling in the UK as recycling rate reaches 70% even out of ten aluminium drink cans aluminium cans makes a major contribution reprocessors and exporters to ensure sold in the UK in 2016 were recycled, to the European metal packaging sector’s that all material collected for recycling is S according to the Aluminium ambition to reach and exceed an average reported through the issuing of Packaging Packaging Recycling Organisation (Alupro). 80% metal packaging recycling rate by Recovery Notes. This was the result of Beverage cans make up by far the largest 2025. research it carried out to reveal the ‘real sector of the 180,000 tonnes of aluminium Commenting on the recycling rate recycling rate’ for aluminium packaging. The packaging placed on the market during the milestone Alupro Executive Director organisation expressed frustration when its year; and with the UK being the largest Rick Hindley said: “We are obviously very argument for an increase in the 2017 target beverage can market in Europe, and pleased that aluminium packaging recycling was ignored. aluminium the dominant metal used for rates continue to increase year on year “We remain convinced that future growth can manufacturing, the 70% milestone for and it’s particularly nice to reach a new in aluminium recycling performance is 70% ‘milestone’ for beverage cans. The achievable within the current system, continued growth is due to the support of subject to a few revisions which will ensure our members and partners in the wider all recycling is accurately reported and industry and their commitment to invest that behaviour change programmes are in and support our programmes to drive properly funded on a fair and equitable positive, lasting behaviour change among basis. Alupro believes that communication consumers.”’ is the missing link between the collection Alupro has expressed concern that infrastructure and recycling growth, as future recycling performance will be has been proved over and again by compromised by a lack of ambition from industry-funded programmes like government in setting new targets for MetalMatters and Every Can Counts. aluminium, and lobbied for targets to 2020 Our focus remains to make people aware to be ‘front loaded’. The organisation has of the aluminium in the packaging they use also argued for reform to the PRN system, every day and how to recycle it so that the including the mandatory registration of metal can be given a new life, over and over again.”  PSS Magazine • May/June 2017 PSS Magazine • May/June 2017  News News Sustainable procurement in supply chains addressed by new international standard AUDE honours estate BSI, the business standards company, to demonstrate their environmental, social procurement; manufacturing; timber; print has launched ISO 20400:2017 Sustainable and economic impact, adoption of ISO and paper; and packaging. management sector procurement – Guidance. Designed to 20400 is a tangible signal that the Users most likely to benefit from ISO assist organizations to meet their organization prioritizes sustainable 20400 include senior procurement and sustainability responsibilities, ISO 20400 procurement as integral to its day-to-day purchasing professionals; commercial outlines what sustainable procurement is, operations. Supply chains are a critical directors; finance directors; contract, and how an organization can implement consideration for any organization aiming tender and supply managers; supply chain with annual awards sustainable procurement practically. to bolster their environmental credentials, managers; sustainability managers; The overarching concern of the new and adopting ISO 20400 would likely boost environment/waste managers; operations ast night the Association of University This year the AUDE University Impact Estates and Facilities Management international standard is to make the the reputation of an organization amongst managers; and facilities managers. Directors of Estates’ (AUDE) Initiative of the Year Award went to The Team. The judges were impressed by the supply chain integral to an organization’s their customers, stakeholders and the Importantly, while the standard outlines L celebrated excellence in estate University of Manchester, for their Residential Life model which offers a sustainability goals. ISO 20400 outlines in wider public. how an organization can integrate efficient management with the third annual AUDE sustainability engagement programme. complete and inclusive pastoral care detail the sustainability impacts and David Fatscher, Head of Market procurement steps into its existing Awards. The best of the best were This award recognises a specific initiative package engaging students, staff and the considerations that should be incorporated Development for Sustainability at BSI, said: procurement methods, it does not make honoured for their exceptional having a significant positive impact on the local community. With 97% of student across the different aspects of “As the need for supply chain transparency recommendations for changing the achievements and contributions within institution, the sector and/or the accommodation remaining filled procurement activity, and is applicable to grows, the global benefits of sustainable procurement methods themselves. higher education estates and facilities. profession. The team at Manchester throughout the academic year, the link any organization, either public or private, procurement are more evident than ever. As well as experts from over 40 University showcased how academic and between sense of belonging and academic irrespective of its size or location. ISO 20400 has captured best practice participating countries, ISO 20400 was The 2017 AUDE Awards took place professional services can come together. success is clear. The impressive model ISO 20400 replaces BS 8903:2010 from experts from over 40 countries on six created with additional input from leading on the final night of the annual AUDE The grand scale project brought together provides a strong and measurable impact Principles and framework for procuring continents and delivers a global solution to international organizations including the conference, at Manchester Metropolitan the university community, with 5,000 combined with portability throughout sustainably. Guide, and one of the key a global challenge. It has been closely Organization for Economic Co-operation University. The awards recognised the students taking part and placed the estates the sector. changes in the new standard is a section modelled on the existing British standard and Development (OECD); United Nations achievements of universities across the UK team at the core of the institution. dealing specifically with integrating BS 8903, which should place UK Environment Programme (UNEP); the and best practice in the industry, including Highly Commended award went to: sustainability into the procurement organizations at an advantage in its Sustainable Purchasing Leadership Council those who lead the way in estate and The AUDE Chair’s Award for Long Glasgow Caledonian University process. It has been updated to take into early adoption.” (SPLC); Independent International facilities management. Term Contribution went to Chris consideration new concepts such as life Sectors particularly likely to benefit from Organization for Certification; and the Jagger, University of Nottingham. AUDE Chair and judge, Mike Clark, cycle analysis, due diligence, complicity implementing ISO 20400 include International Trade Union Confederation The judges were on the search for This award celebrates Chris’ long-term director of estates and facilities and global cost. construction; facilities management; (ITUC). teams, projects and individuals who have achievements within the higher education management at the University of Brighton With organizations increasingly driven hospitality; catering; clothing; food; public www.bsigroup.com made a significant contribution to the estates community. Chris has completely said; “This year AUDE celebrates its 25th sector by upholding excellence and value transformed the campus of University of anniversary and the awards are just one of for money, in order to promote efficiency Nottingham which is vast in scale and the ways we continue to support best As NHS battles back from cyber-attack survey reveals deep and effectiveness. plays an integral part of navigating the practice in estates and facilities. We’re estates at several other campuses in the delighted to judge such a high calibre of underlying problems in how it copes with data breaches 2017 marks AUDE’s 25th year in UK and overseas. candidates, who are promoting high 0 per cent of healthcare data breach at their organisation. itself against cyber-attack by keeping promoting excellence in the strategic standards across the sector. We’re organisations don’t have a • 16 per cent either don’t know who to systems up to date and putting robust planning, management, operation and Highly Commended award went to: confident we have chosen the most 2comprehensive information report a breach to - or are unsure systems in place. development of higher education estates Simon Smith, Nottingham Trent University exceptional teams and individuals who governance programme in place and 76 • 7 per cent don’t even know what “For a fifth of IT decision makers in and facilities. The awards showcased the display best practice in their institutions. per cent don’t upgrade servers regularly constitutes a breach healthcare to say their organisation does very best practice taking place in 2016’s AUDE Emerging Talent Award As the NHS battles to cope with the • Only 43 per cent are ‘very confident’ not have a comprehensive information institutions today. went to joint winners, Grant McGillivray, 2017 is set to evoke many challenges in latest high profile cyber-attack a survey has staff are adequately trained and aware governance programme is quite shocking. University of Glasgow and Stewart the higher education sector, so it’s fantastic revealed some of the underlying problems of their responsibilities around “But there are many other issues to The winners: Crowe, University of Liverpool. to continue to see our estate and facilities which leave UK healthcare alarmingly open preventing data breaches consider, too. The potential in NHS Trusts Grant McGillicray illustrates the University teams deliver the best student experience to data breaches. The results come hot on the heels of a for information to go missing is pretty Universities entered this year’s awards of Glasgow’s strategic investment in its possible.” The survey, commissioned by survey into preparations for the obvious and this kind of data breach can to win a place in one of the prestigious people to drive success. His positive information management experts Crown forthcoming EU General Data Protection be damaging – and costly - too. categories: approach, can do attitude and aspirational The AUDE Conference and Awards in Records Management, showed NHS Trusts Regulation, which will bring in huge fines for “We have also found that many Trusts behaviour marks him out as an estates 2018 will be held at the University of Kent are failing to invest in upgrading servers organisations which suffer a data breach are blind to the potential for long-term • AUDE University Impact Initiative of leader of the future. Having completed from 9 to 11 April. This event is for and do not always have robust policies in after May 2018. information to become impossible to the Year Award his MBA, Stewart Crowe is forging ahead members of AUDE and invited guests and place to cope with breaches. Alarmingly, the figures showed that access in future if it is stored in formats that with a positive health and safety culture at will be accompanied by an exhibition and The survey, which polled IT decision almost a fifth of NHS Trusts had cancelled become obsolete over time. This may well • AUDE Chair’s Award for Long Term Liverpool, enhancing the understanding sponsorship opportunities. makers in healthcare organisations, preparations for the Regulation in the be the next big problem to hit healthcare if Contribution of colleagues and widening his influence showed that: mistaken belief that it would not apply to servers are not upgraded and action is not through external engagement with HSE and For more information, please visit: • A fifth say their organisation does them after Brexit – and nine per cent taken to ensure long-term digital • The AUDE Emerging Talent Award RIBA through his work as chair of USHA. www.aude.ac.uk/home not have a comprehensive admitted they didn’t even have plans to preservation of key data. information governance programme train staff on data protection. “It is certainly a tough time for the • AUDE Estates/Facilities Team of the The AUDE Estates/Facilities Team of in place. Another 9 per cent don’t John Culkin, Director of Information industry but also the right time to review Year Award the Year Award was presented to the know if it does or not. Management at Crown Records information management and governance Manchester Metropolitan University, • A massive 74 per cent do not Management, believes the results are across all NHS Trusts and to take control of regularly upgrade servers. worrying. He said: “The results show there the problem.” • 13 per cent have already reported a is a lot of work to do in the NHS to protect

 PSS Magazine • May/June 2017 PSS Magazine • May/June 2017  Opinion Opinion

end strategies – encompassing sensor, supported by objective measures, easily Data visualisation can also help to build communications and analytics / dash produced from the data, is the best and trust in collaborative relationships between GETTING THE MOST FROM boarding capability – or integrating to quickest way to drive value. customers, FM service providers and other existing building management systems. Processes don’t in themselves manage stakeholders. If the data can be visualised Innovations in the IoT environment have or facilitate anything or anyone unless they in a way that makes for intuitive the potential to ‘de-centralise’ building are properly implemented. Therefore, conclusions, the more likely it is to lead to FACILITIES MANAGEMENT management and intelligence in the same training and awareness of the process for efficient and supported actions. way that we have moved from mainframes all of those who are required to interact After all as Einstein also said, “If you to laptops, and increasingly, to handheld with it are as essential as creating a culture can’t explain it simply, you don’t understand devices. We believe that this will lead to that reinforces the importance of this it well enough.” AND ASSET MANAGEMENT real operational efficiencies and long term engagement. This can be a challenge even added value. However for these strategies at a single site, but it is particularly true in a Conclusion to be successful it will be important for FM geographically dispersed, organisation. companies to identify the best solutions By continuing to swiftly innovate and IN THE DIGITAL AGE from the many available and suggest ways 5. Bringing the data to life harness new technologies, FM providers of integrating these to provide a true are ideally placed to adopt robust business igital data is expanding at an James Dunnett, IT Director, EMCOR UK, picture of the performance of clients’ assets Innovative and relevant data strategies which support the use of exponential rate and shows and estates. visualisation capability allows for insight Information Systems and the data they no signs of slowing down. discusses how the exponential growth of to be gained more easily across multiple produce to make better, more intelligent Every two days as much 4. Best in Class Business Process data sources. So from an asset decisions as a further way to add significant information is created as digital data is enabling opportunities for Integration management point of view, highlighting value for clients. Dthere was produced from the beginning of geographic, criticality, condition, and cost time until the year 2003 --- 90% of all data Facilities Management professionals to To ensure access to and management information can easily show areas for was created in the last two years alone. of good quality data and to allow this data attention and investment. The total amount of data being captured provide critical added value for public and to drive efficiency, FM companies must We are putting considerable focus on and stored by industry doubles every 1.2 develop best in class processes supported data visualisation, as we see it as being years. There is literally information private sector clients, and why separating by technology. However, it is very important essential to allowing real time performance everywhere you look. But as Albert Einstein to ensure that the cart is not put before improvements and making sure that data was quoted, “Information is not knowledge”. the wheat from the chaff is even more theEmex horse advert_KiWi and, in otherPower V4words, Print Ready.pdfmake sure 2 2016-10-20is shared 05:34:33 and PM used practically by everyone At the moment less than 0.5% of data is that the technology selection does not drive involved in the project, from facilities ever analysed and then used. important now than ever.. process. Utilising agile processes, managers to maintenance staff. Nowhere is the concept of data capture and analysis more important than in facilities managers maintain the best read Key success factors in implementing Facilities Management (FM), where access on the rapidly changing environment and effective inter-company data collaboration to and utilisation of accurate information is leverage the real opportunities while solutions are established to help ensure crucial to designing and managing facilities avoiding the hidden traps arising from that these solutions can be deployed in that operate at the maximum efficiency. innovation in IM technology? a flexible, secure, and non-resource The need for facilities to perform to their This is where experience comes in. intensive way. maximum potential is not simply a matter Indeed, the other missing half of Einstein’s of good economics, but is also essential to observation is that “The only source of 2. Data Quality Standards supporting wider sustainability goals and knowledge is experience.” We have been ensuring the sense of well-being of the involved in the introduction and operation Having a clear grasp of data standards workforce and other users of the building. of value-add information systems across all and data quality measures is essential to This is becoming an increasingly important services within the FM sphere. Our helping ensure that practical and value requirement as customers recognise that a experience has taught us that there are added insight can be derived from the KiWi Power will deliver Why KiWi Powers Clients will happy workforce is also much more likely to C five key areas that FM professionals should increasing volume of data that can be be highly productive, too! 46% of total TA Capacity earn £3.68m in TA this year focus on when investing in this field: rapidly accumulated. FM companies need M to make available Data Science and Data Innovation in Information 1. Inter-Company Solutions & Mining teams to help ensure that maximumY Management in FM value is derived from the extracted data KiWi Power Integration CM and that managed data leads to actions The changing landscape of Winning contracts in the Capacity Market Although we focus on providing that increase asset performance. MY Information Management (IM) will have bespoke solutions to clients’ requirements, Auction is easy, experience in delivering these profound impacts on FM and its public and CY it does not follow that innovative solutions 3. New & Flexible Data Sources Other suppliers private sector clients. If facilities managers contract is where the real value is. should only apply to their in-house can access, manage, and interpret the right CMY boundaries. Indeed, we are focusing on The rapidly developing world of the information with regard to asset the design of processes that can span “Internet of Things” (IoT) opens up a world K £13.7 million was left unclaimed due to performance, they have the potential to multiple companies and sources, including of possibilities in terms of easy to deploy,

add huge value to decision making across 65.10 MW contracts not technically delivered. clients, FM’s, and supply chain. It is often cost efficient sensors which can be

all aspects of property management on a 35.93 MW necessary to develop integrated solutions, effectively integrated into asset 137.51 MW

sustained basis. Conversely if the wrong 23.45 MW both from a resource capability and from management or building utilisation 14.28 MW decisions are made and investment in IM is 14 MW With T-1 just around the corner give us a call to

a systems perspective in order to help strategies. The IoT landscape is at a very 4.8 MW implemented poorly it can result in wasted 2.6 MW ensure that data has a clear, uninterrupted exciting point of its development, with safeguard your Capacity Market earnings. effort with little or no insight gained and path through the process. successful solutions providing either end to poor performance of the facility. So how do

KiWi Power has been securing Clients revenues since 2009 through our scalable Tel: +44 (0)207 183 1030 45 Broadwick Street  PSS Magazine • May/June 2017 bespoke technology solutions, flexible contracts, and end to end customer support [email protected] Magazine • January/february1st Floor, London 2017 W1F 9QW Opinion Opinion

The clock is ticking on new THE CLOCK IS TICKING data protection regulation Capitalising on the digital that has a myriad of major orms are burrowing and it is 24/7. You can’t see them, you don’t into businesses. Trojan know who they are, and you don’t know implications for ill-prepared transformation agenda organisations. GDPR, it horses are galloping when they are coming after you. If your By Spencer Wyer, Group Chief Technology reputation while two-fifths (39%) stated through data centres. infrastructure is not sufficiently protected, seems, is the elephant that it has a negative impact on customer In today’s digital it can be critically compromised in just a in the room… service levels. WWild West, technological advancement is few clicks. In short, there is nothing more Officer at EDM Group a double-edged sword. important than security. What’s more, the through the noise and provide real igital transformation remains The same proportion (23%) said they Absorbed into digitised For health sector businesses seeking rule is: once you are attacked, it will happen protection.” a key buzz word across the receive between 2,000 and 5,000 items per processes to embrace the upsides, it can be the again. The bad guys know every business is To crack that technological nut, the UK business landscape, with month while around a third (35%) said they difference between life and death. potentially exposed, and there aren’t many best providers work with the best partners. the majority of companies get less than 2,000 items a month. EDM believes that automated For the end-user, the digital revolution businesses that don’t appeal to them. There Daisy, for example, collaborate with looking at how new mailrooms should be seen as a is delivering in spades. is always someone finding a way round the security industry leaders F5, Arbor and Dtechnologies can transform business Significant cost savings fundamental part of a digital transformation But, for the organisations providing protection. The battle between security and Cisco. Together, they offer digital busi- models and drive growth. One of the areas agenda that is becoming increasingly the services, it’s a world where risk the criminals is always ongoing. If you think nesses a unique product: embedded in the in which digital technologies are playing a Many organisations are unaware of the imperative across the UK business management is king. you don’t need state of the art security, network and quietly waging a 24/7 war with profound role is how firm’s manage and enormous cost savings and business landscape. If a business or organisation Health, retail, manufacturing, banking, you’re likely to be more exposed to cyber cyber threat. analyse the vast amounts of information process improvements that can be can capture data across the full range of its legal, logistics, hospitality, travel, threats than those who recognise its need. It is the kind of investment that and data they generate, and the solutions achieved by digitising their inbound mail communications channels, it can ultimately professional services…no matter what the However, even buying the most expensive impregnates the network with the and platforms they use to do this. operations, eliminating paper and leverage closer relationships with model, the top priority is security. solution there is, will not give you the 100 intelligence it needs to deal effectively with It is clear that data has become the fuel incorporating it into a single, smart customers, improve efficiency and create And – as if the priority list wasn’t long per cent security. The reality is that there is the threat, whilst simultaneously delivering of today’s digital economy, with customer platform that can automate routing and real competitive advantage. enough already – the enforcement of the no 100 per cent.” that gold ‘always on’ standard. behaviour dictating the way many of us business efficiency. Mailroom automation is the bridge EU General Data Protection Regulation is The answer has to be digital business “It’s true end-to-end protection,” says want to communicate with friends, with ‘Digital mailrooms’ allow businesses between the paper-based processes that now just 14 months away. resilience: the ability to allow your Rossi. “The DISCOVERY of risk based on businesses and most other stakeholders. to digitise post on entry and, as such, can offices will always deal with and the The regulations are an attempt to customers to consume services they want, understanding the customer’s actual The substantial rise in the use of mobile radically improve data and information demands to digitally transform their harmonise the different, often conflicting, with the peace of mind that you have exposure; providing the PREVENTION tools devices, the development of apps and management and processes at source. operational models. data standards across the EU’s member protection, plus a joined-up back-up plan to to help manage that risk; and then similar tools, and exponential growth in They are highly efficient, cost effective ways Paper may never truly disappear, but states, and drive down leaks, breaches keep your ‘always on’ promise. educating in how to react when the risk e-commerce traffic show just how powerful for businesses to digitise their customer by using the right technologies information and hackings. Think: a mix of the right kind of is exposed. Then it’s about having a these trends have become. communications – dramatically improving can be easily absorbed into digitised And the UK leaving the EU doesn’t anti-attack provision – managed and RESPONSE plan supported by vigilant Increasingly, therefore, moving away data capture and information management processes alongside email, web forms preclude us from its far-reaching and monitored by experts – coupled with a monitoring of the network, teamed with from the paper-based information is seen as well as enhancing customer service and other communications formats – potentially damaging implications. Bottom tailored and comprehensive business incident response, the intelligence of the as a fundamental part of the digital and compliance. enabling organisations to reduce the risk line? Failure to abide by its terms can result continuity plan to cover all eventualities. data analysis, and then the business transformation agenda – though there is However, the survey by EDM Group of non-compliance through lost or in a fine of 4 per cent of revenue. Source it all from a single provider that continuity back-up. All from a single still a long way to go before the UK revealed a relatively low take-up rate for misplaced documents. But, despite that, more than half of knows your business like their own, and you provider, and all on one accurate bill. The business world is completely paper-free. mailrooms: just one in five companies (19%) The good news is that increasingly large all UK businesses admit they are not go a long way towards mitigating effectively archetypal one stop shop. No-one else can Despite the rise of digital technologies in the UK said they operate fully automated numbers of businesses and organisations prepared. against the worst case scenario. deliver that.” transforming business processes, digital mailrooms, with just 3% of in the UK are recognising the benefits that Security provision is of course at the “One of the most severe threats faced It’s as close to a silver bullet as it gets. significant numbers of UK companies are companies using them across all locations digital technologies can bring: two-fifths heart of any business’s GDPR readiness, by businesses of all size is DDOS It’s about thinking the same way, still managing large volumes of post, for and the remainder (16%) using them in (40%) of respondents in the EDM study, for but a recent study carried out by converged (Distributed Denial of Service)”says Rossi. and at the same pace, as those plotting instance. Recent research commissioned some locations only. instance, said they believed that a digital B2B digital comms and IT services provider “Depending on the level and quality of against you. by EDM Group found that around a quarter This failure to adopt modern practices mailroom would improve the overall Daisy Group found that more than half protection deployed, most are dealt with It’s about discovering the full extent of a (23%) of UK businesses handle more and rely on paper can have significant performance of their business. In other of businesses are not protecting before they are able to do any damage. But customer’s online presence - their number than 5,000 items of inbound mail every consequences: around a third (30%) of words, this is not just digital transformation, themselves sufficiently. the fall-out might be that a businesses is of IP addresses, domain names, email month (60% still receive faxes into businesses said that mishandling mail has this is business transformation. And as cyberattacks of one kind or kicked off its network for a period of time accounts etc. – identifying the likely breach their mailrooms). a negative effect on their performance or another rise to epidemic levels, that is while the attack is mitigated. Whilst the points, and correlating device logs with a high-stakes game with potentially dire denial is the most important bit, the threat advisories issued by vendors and consequences. resulting impact can also have more security groups EDM GROUP CASE STUDY – HMRC Daisy’s Security Practice Director Walter serious implications, especially when used And then it’s about silently watching Rossi eats, sleeps and breathes the issues. as a distraction to compromise or leak closely, every second of every day. And then And he says that disregarding the company data. To deny an attack AND MRC provides services to 41 dedicated physical mailroom environment. regional post hubs into one and has thwarting, ruthlessly and cost-effectively. constant threat of cyberattacks spells remain connected and secured is the million individuals and eight EDM delivered a dedicated outsourced improved customer service through Put simply: being ahead of (or at least almost certain catastrophe. obvious desired situation. To deny an million businesses, Digital Mailroom environment within a significantly enhanced care of valuable in) the game. “For businesses to maximise the attack, remain connected and secured, but collecting more than £500 four month implementation period. This documents with full visibility and “Businesses crave confidence when it opportunities presented to them by also have the added safety net of a robust billion in tax revenues a year. mailroom now processes over 30,000 traceability. comes to this stuff,” concludes Rossi. “It’s digitisation, they have to be always on, and cost-effective business continuity HIn the course of providing its services HMRC mail items per day within SLA’s of 36 to 48 In addition, EDM Group has recently not surprising that they want to entrust it to connected, protected, and agile,” says Rossi. provision if things don’t go to plan is the receives 70 million letters a year and sends hours. The solution has resulted in up to introduced Robotics automation as a people with the tools and the systems and “But that same digital revolution has nirvana. It’s about deploying the out 200 million outbound items. 95% automatic classification of document platform to HMRC, significantly increasing the expertise. But they also want to feel the meant that the criminals have got smarter appropriate solution with the intelligence HMRC were targeted to reduce type, subject matter and ID of customer. efficiency and savings on labour costs. love of an enterprise-class service wrap too. too. They have managed to open up even and analysis of modern systems, managed operating costs by £235 million a year while This enables ‘correct routing’ of mail to the This is also now central to the evolution Guess what…security just got exciting. And more entry points through which to steal around the clock. Tools such as Advanced delivering the same performance results nominated recipient within HMRC without of HMRC’s on-going Digital Transformation it’s about time too.” data and do fatal damage. From Threat Management with correlation of for phone response & mail handing. Due to the need of manual intervention. strategy. competitors to organised crime groups, multi-sourced intelligence feeds that can the nature of the documents required to be Strategically, the Digital Mailroom has www.daisygroup.com political activists and even national help you protect your business. That type processed, HMRC would require a enabled HMRC to consolidate five large governments, the threat is everywhere, of approach gives us the capability to cut

10 PSS Magazine • May/June 2017 PSS Magazine • May/June 2017 11 UK market leader for rainwater harvesting systems A Day in the Life [email protected] @stormsaver @stormsaver @Stormsaverltd A day the life of: Are you wasting Connal O’Brien, money by using drinking water to Managing flush your toilet? Director If the answer is ‘yes’ then stop Eric Wright FM throwing money down the pan. Rainwater Harvesting is the solution.

To work with a team who really believe in their products, contact Stormsaver who can Describe your role and what you made easier by the talented team I have What advice would you give provide a bespoke solution for your project. do on a day-to-day basis around me. Everyone has a different area someone thinking about of expertise and combined with their levels working in FM? CPD’s available, ask us now As Managing Director of Eric Wright of experience, contribute to solving all of Facilities Management (FM) Ltd my focus is the daily challenges that the FM sector For anyone thinking of entering the FM on performance, both current and future, throws at us. Honestly, no two days are the sector, I would absolutely encourage you to as well as the strategic direction of the same in FM. do so but please bear this in mind: business. This includes achieving annual financial targets (revenue and costs) as well What do you find most Our subject matter and areas of as managing the expectations of our group challenging about your job? expertise are very bespoke, with no two board and trustees; as the Eric Wright buildings or businesses the same. Herein Group is wholly owned by a charitable When I started with Eric Wright Group lays the challenge and the fun that is….. body, meaning all profits (after overheads) back in 1997, as a building surveyor, I was Facilities Management…. are retained by the trust. the only operational staff member looking after a small portfolio of commercial and We deliver facilities management industrial units. Fast forward to today and services to clients in varying sectors, we employ more than 140 staff, managing specifically in healthcare, education, 150 properties across the North of commercial and transport. Our service England. My biggest challenge has definitely offer is bespoke and due to our size and been letting go and allowing the team do flexibility we are able to give our customers the everyday detail, all whilst retaining a what they need, rather than a ‘one size fits general overview of the business. One of all’ approach. Our main focus it to deliver the challenges we face is explaining to value for money services to all of our clients customer organisations the importance through innovation and expertise. and value FM service delivery can bring to their core business. In our experience, this What type of people do you is best delivered by a number of methods work with? including:

Our greatest asset is the people that • User group meetings we employ and the values that underpin • FM workshops our business model. We work with local • Social media streams Call our Business Development individuals and service partners to ensure • Governors meetings (Education) to discuss the possibilities that the communities that we operate in • Exhibitions Team and their economies all benefit. My job is 0844 884 0015 12 PSS Magazine • May/June 2017 www.stormsaver.com Sustainable Building Sustainable Building

from 69 cities worldwide, including “The Metsä Wood Plan B competition elements but visible through an Sidney, Shanghai, New York, Berlin, Paris provided an opportunity to address aluminium-glazed screen and is exposed and London. the socially and environmentally throughout residential interiors, providing a Rising to the challenges One of the 16 entrants based on the unsustainabletrajectory of housing highly insulated and high quality finish. city of London was the impressive Chrisp development in London.” “This system could be adapted and Street Market project by Kalpana Gurung “Chrisp Street Market shares the replicated across London and other cities, and Robert Buss from Studio Hoopla. qualities of many large redevelopments as a way to address the tide of wholesale of urban construction ​ Chrisp Street Market is a 3.6 hectare around London: wholesale destruction of gentrification - a more human, slower site near Canary Wharf, built in the 1950s existing buildings, private developers with paced and responsible method of as part of the Festival of Britain, and a stranglehold on profit and the ‘cleansing’ regeneration and change, while adding Metsä Wood explores the possibilities of using timber to help having been active as a street market since of the city. significant density to the areas people solve the housing crisis in our cities Victorian times. There are currently plans to “We should address the much more want to live.” build 750 new homes while upgrading the difficult, but responsible challenge of The Chrisp Street Market project is just rbanisation is one of the It is now a competitive solution. carbon emissions by 2025. With homes and existing retail units. augmenting the new with the old - both one example of how innovative design is most significant issues facing Reinforced Concrete frame is becoming workplaces currently accounting for 78% of According to Gurung and Buss, the physical and social. challenging the perception of what is humanity today. By 2050, very expensive.” CO2 emissions in London and with 80% of proposal will “destroy most of the site and, “Laminated Veneer Lumber (LVL) is the possible in urban construction. It is now two thirds of the world’s Linda Thiel of Sweden’s White Arkitekter the existing housing stock likely to still be in with it, businesses, homes and community”. ideal material to achieve this; lightweight, becoming more widely acknowledged population will live in cities. discussed how timber is being used in her place by 2025, it is essential to improve the They continued: “London has a housing prefabricated modules can be craned into that timber products, such as Kerto® LVL UConsequently, urban growth is fast country for commercial and public buildings energy performance of new builds in order crisis but tackling this should not come place with minimal disruption to the timber have a major role to play in building outpacing the ability to build affordable as well as houses, where it wouldn’t have to cut costs and carbon. at the expense of quality of life and the everyday life of the market. cities of the future using fast, light and and sustainable living space. necessarily been considered in the past. In the UK, building a million new homes destruction of diverse and functioning “Existing residential blocks are green materials. Cities all over the world are in dire need She said: “Too often engineered timber by 2020 in order to meet the demand of communities. Our proposal seeks a extended upwards, using Kerto-Q and of new ways to house a rapidly growing is being used simply to replace concrete. the UK housing crisis requires innovative sustainable future: environmentally and Kerto-S LVL modules while new blocks www.metsawood.com/planb urban population. Nowhere is this more Once designers see it as a different thinking and the need to explore new socially, for everyone, by building on the sitting on the podium itself use the same evident than in the UK and in our capital material, design will flourish and create possibilities, such a hybrid construction, existing structure and community. system. The timber is protected from the city, where space is at a premium and a new architecture.” using a range of materials including steel, housing the ever-growing population This is particularly true in urban areas, concrete, brick and timber. continues to pose a huge challenge. such as London, where space is at a Through its Plan B project, Metsä Wood London is at the heart of the housing premium and planners are looking to build has been challenging the perception of crisis with experts forecasting that the on existing structures to maximise every architects, constructions engineers and VIVIX® by Formica Group city will require 60,000 new homes a year last square foot of space. builders as to what is possible with timber (around double the current rate) to meet Research shows that approximately construction. As part of the project, which new projections. Innovation in building a quarter of existing buildings are strong explores various possibilities of building delivers a natural methods and materials is required for enough to carry additional floors made of with wood, Metsä Wood offers detailed house building in urban areas to hit wood. Moreover, it is the only material light examples of how to build recognizable, these targets, while ensuring fast and enough to build quickly on to existing but modern versions of well known touch to school facade sustainable construction. structures. This makes wood a highly architectural buildings, such as the Empire One obvious, yet often overlooked promising building material for providing State Building using wood as the main hen David Turnock speed of construction, the lightweight All VIVIX panels for the Silsoe school solution is to start building up, and stop living space for billions of people – while material. The models have been Architects were nature of VIVIX panels afforded an ease project were manufactured by Formica tearing down. Utilising new modern timber also preserving the architectural heritage exhibited at trade shows across the commissioned to design of installation. Furthermore, the durability Group in the UK, reducing on material materials such as Metsä Wood’s Kerto® of our cities. globe and have helped to raise the new Silsoe Church and weather resistant properties of VIVIX transportation and the overall project LVL (Laminated Veneer Lumber), enables One of the other main considerations awareness and spark debate around of England VC Lower means it will maintain its aesthetic integrity carbon footprint. several stories to be constructed on top for considering timber in urban modern timber construction. WSchool layout, a compact building plan was overtime, which is ideal for projects where of existing structures. A building extension construction is energy efficiency, not only Metsä wood also recently ran a requested to keep construction costs to a budget constraints are in place, but a www.formica.com constructed with a timber frame can be a during the construction process but also competition, inviting architects to design minimum. With a fabric first approach and compromise on quality and functionality fast, sustainable and inexpensive solution. for the lifetime of the building. This is timber structure extensions to existing emphasis on energy efficiencies, VIVIX® by is not. At a recent roundtable event hosted extremely important in London as it urban buildings using Kerto® LVL as the Formica Group panels were specified for by Metsa Wood in London, industry currently has a target of a 60% reduction in main material. Entries were submitted the facade. professionals, including architects, The design brief called for a blend designers, planners, and academics of natural woodgrains to be placed in a discussed the merits of modern timber random pattern on the building to and how it could be better utilized in complement the white render areas, while urban architecture. making the bold colour choices of the Speaking at the event, Rory Bergin of window frames pop, as a signature design HTA Design said: “We find there is still a feature. 8mm thick VIVIX® architectural lot of anxiety and lack of knowledge, panels in Golden Morning Oak, Mission particularly on cost. The way to further Oak and Barn Oak were selected for the innovation is to push at the sweet spots facade; meeting the design requirement where the benefits are indisputable to for a wooden cladding aesthetic, but the client.” providing superior performance properties These comments were echoed by in terms of durability and insulation than Nick Milestone of B & K Structures, “The its natural counterpart. Furthermore, the people we need to convince are quantity panels require no additional post or surveyors. I’m starting to see that firms are pre-installation treatments, making the now measuring the costs of engineered façade almost maintenance free. timber against traditional construction. Complementing the school’s steel They are saying to developers they can frame, which was chosen for ease and now build it quicker, lighter and cheaper. 14 PSS Magazine • May/June 2017 PSS Magazine • May/June 2017 15 Sustainable Building Sustainable Building Helping Create the Fast Access for Cyclists

bikes to be pushed in and out of the Hub, Future of Learning whilst the other is for pedestrians leaving EZE UK is giving students a edge, contemporary building with almost exceptionally quiet in operation. or entering the facility. super welcome at one of 1000 learning spaces, needed to At Riverside, the RIBA Sterling prize Swiss-owned, TORMAX has been Europe’s newest super incorporate a statement entrance, but nominated campus incorporates a designing, manufacturing, installing and colleges – the £228 million also have practicalities and safety in mind. Slimdrive SL NT single sliding automatic maintaining bespoke automatic entrance City of Glasgow College in the The west and south elevations have a door on the entrance to a 198-bed student systems worldwide for over 60 years. Gheart of Glasgow. similar aesthetic with imposing glass and accommodation block which is home to The iMotion range of door operators is The technical and professional skills steel framed facades into which manual more than 3,000 marine and engineering in-house designed and combines unique college, which has been created on two revolving doors have been installed along students. AC motor technology with a state-of-the-art sites, one either side of the River Clyde with automated swing doors to one side. The Slimdrive SL NT blends seamlessly microprocessor control system. Working – City Campus and Riverside – has been The college has been built to into the entrance of the contemporary in tandem, these guarantee permanent called a ‘college of the future’. It aims to accommodate 40,000 students and 1300 pillared frontage. With an operator height monitoring of door leaf movements, making prepare students for the world of work staff, so functionality was key to ensure a of just 7cm – it is almost invisible and can automatic adjustments as necessary to with industry standard and state-of-the art steady flow of traffic across the threshold. move leaf weights of up to 125kg, making deliver extraordinarily reliable operation. facilities. The TSA 325 NT manual revolving doors it ideal for public buildings with high levels With cost an important consideration Contractor Sir Robert McAlpine, chose are spacious yet easy to operate. They of footfall and a continuous flow of people for Kent County Council, this long GEZE products to create the entrances include a control system which ensures moving in various directions. operational lifespan lowers the total cost to match that at City Campus. The cutting that those using the door cannot be forced Being virtually silent in operation, it was of ownership, allowing for more effective to speed up by a someone entering the an ideal choice for a building with lots of financial planning with reduced ongoing door behind them activity which must also lend itself to budgetary expenditure. iMotion operators The TSA 325 NT also provides an residential requirements. The also represent a sustainable solution too, effective draught-free lobby, keeping accommodation provides a safe, secure, with over 95% of the components being noise, dirt and dust out of the building. and welcoming environment for all recyclable. ncouraging the cycling ethos, such as this. The Slimdrive EMD-F electro-mechanical students who stay there. “Making it quick and easy for people to TORMAX was specified to install A million-pound development, the swing doors fitted next to the revolving Kaz Spiewakowski, managing director drop off and pick up their bikes is key to two full-glass automatic sliding Cycle Hub is a gleaming new glass building doors are extremely versatile. They provide of GEZE UK, said: “It is a mark of confidence encouraging use of the Cycle Hub,” doors to the new Gravesend situated next to Gravesend train station, easy access for those with mobility issues for GEZE products to have been used in comments Simon Roberts, MD for TORMAX Cycle Hub, providing fast access housing more than 280 bikes in a safe, as assisted opening can be initiated using such a dynamic and trailblazing UK. “The self-monitoring function on the for busy commuters looking to drop off secure and dry location. TORMAX worked E door operators will ensure they always the operating button with guaranteed establishment. The City of Glasgow College their bikes before catching the train. The with Sealtite Windows Ltd and main constant opening and closing speed. is leading the way in providing top class perform at maximum efficiency, even in a entrances are both powered by low-energy, contractor Walker Construction to deliver At just 7cm high, the Slimdrive EMD-F facilities for staff and students and we are potentially dirty location like this.” TORMAX iMotion 2202 operators which are an access solution that minimises the risk operator is extremely discreet and sits delighted that our products have been have a reputation for exceptional reliability of bottlenecks during rush hour at either neatly on the frame. It is a low-wear, installed there.” www.tormax.co.uk in the long-term, even in a hectic location end of the working day. One door allows hi-performance system which is www.geze.co.uk

panel format or easily configured into high Advanced system and one of several recent Advanced Axis EN System speed, 200 panel networks covering huge installations in Sofia. Our rock-solid areas and tens of thousands of field devices reputation for quality, performance and and backed up with Advanced’s renowned ease-of use and the new features we are customer care and technical support. bringing to market like AlarmCalm and Protects Students at Advanced’s Axis EN fire systems TouchControl our touchscreen repeater support two new technologies, the are driving increasing demand across TouchControl touchscreen repeater and our territories.” Sofia University AlarmCalm complete false alarm Advanced is a world leader in the n industry-leading fire at the Faculty was specified and installed level of protection and reliability, with management system. TouchControl is a development and manufacture of intelligent system from Advanced has by long-time Advanced partner FireTech assurance against false alarms and an 10” HD touchscreen that offers dynamic fire systems. The legendary performance, been selected to protect the Engineering Ltd. The project saw Advanced intuitive interface for programming reporting and control via a unique interface quality and ease-of-use of its products world-renowned Faculty of Axis EN panels installed in the building at and monitoring.” that includes Active Maps and zone plans. sees Advanced specified locations all over Chemistry and Pharmacy at the core of a network that includes smoke In total, 491 field devices, including AlarmCalm uses Advanced’s fast hardware, the world, from single panel installations ABulgaria’s Sofia University. detectors, call point and a conventional photoelectric smoke detectors, wall updated config software and optional loop to large multi-site networks. Advanced’s Originally founded in 1925 and zone module. sounders and call points have been verification devices to deliver a system that products include complete fire detection restructured into its present form in Stoyan Grozdanov, spokesperson for installed at the faculty on a high speed allows the false alarm strategy for any systems, multi-protocol fire panels, 1962, the Faculty of Chemistry and FireTech Engineering Ltd, said: “We panel network. The system has been building to be quickly and easily extinguishing control and fire paging Pharmacy is one of the most respected selected an Advanced system for the designed so it can be expanded and programmed and managed, increasing systems. university departments in Europe, working Faculty of Chemistry and Pharmacy as upgraded as needed in the future. safety and reducing false alarms. closely with many global organisations and we consider Axis EN one of the most Axis EN is one of Advanced’s highest Etienne Ricoux, Advanced’s Export Sales More details can be found on the website at private companies on research and up-to-date fire systems on the market. performing analogue systems, and fully Manager for Europe, commented: “The www.advancedco.com development projects. The panels are very reliable and, due to the compliant with EN54 Parts 2, 4 and 13. The Faculty of Chemistry and Pharmacy is the A recent upgrade of the fire systems usage of the building, we needed a high panels can be used in single loop, single latest education facility to be protected by

16 PSS Magazine • May/June 2017 PSS Magazine • May/June 2017 17 Sustainable Building Sustainable Building Introducing Enviropod.. ALTRO’S FIRST ADESHIVE-FREE FLOORING FOR the Lid Collector LOW SLIP RISK AREAS IS TOUGH TIME-SAVING aving launched Envirocup “In order for the scheme to succeed we SOLUTION AT WARRINGTON HOSPITAL XL, the new cup collection needed an efficient means of collecting the ew Altro CantataTM, the have taken 3 to 4 days to fit. Altro Cantata preparation. There is no need to grind the and recycling bin that can cups and a separate receptacle to company’s first adhesive-free has delivered a massive saving in cost, floor, or put down a DPM, or prime, screed accommodate every size of segregate the plastic lids,” said Maddie flooring for areas with a low and the corridor was back in full use the or use adhesive. This is a massive time and disposable cup up to Hickman, Simply Cups Scheme Manager. slip risk, is already next morning. cost saver, a real fast track solution. Plus H103mm in diameter, Leafield Environmental “We identified the need for lid collection demonstrating its capabilities When speaking of the floor handling there is no need to wait for adhesive to dry now introduces the Enviropod, to stand and Leafield were quick to respond with a Nat Warrington Hospital, providing a tough foot and wheeled traffic, Lee said: “It’s is and cure, so the flooring can be used and along side it. design that complements the Envirocup time and cost saving solution in a busy standing up to the demands well with walked on immediately. It’s an ideal product The Enviropod is a stylish recycling bin XL cup collection bin that is playing a non-clinical corridor. no signs of movement, bubbling or for busy areas with heavy traffic where specifically designed for the collection of significant role in the London ‘Square Lee Bushell, the hospital’s Acting Head rippling, which proves it truly is a long quick installation is paramount.” plastic cup lids. The need for such a bin Mile Challenge’”. of Capital Projects, says: “The service term solution and not just a temporary fix. Dave Hunt adds: “We laid the flooring in was highlighted by Simply Cups, the UK’s The Square Mile Challenge aims to corridor is an area that gets an enormous Very impressive. just one night, an area of 140m2, with two only collection and recycling service collect and recycle half a million cups a amount of traffic. It’s in constant use during “In terms of aesthetics, the flooring operatives. The process was quite dedicated to turning paper cups into month. In the future, the scheme will also the day. looks superb. There are some great colour straightforward. Firstly we made sure the second-life materials. ensure that the plastic lids themselves “After many years of this treatment, the choices with Altro Cantata. We selected a existing flooring was clean, dry and dust The Simply Cups scheme seeks address become a further reusable material stream. existing vinyl flooring was really showing pale ice blue, which perfectly matches the free, then rolled out the sheet of product the UK’s fastest growing waste stream: the the strain. It looked tired, scruffy and we colour scheme of the corridor. and cut it to size. Double-sided tape was estimated 2.5 billion paper drinking cups E-mail: [email protected] needed to find a hard wearing, affordable “Cleaning is proving to be a revelation. then put around the perimeter, along the disposed of each year, many or even most Web: www.leafieldrecycle.com long term solution that could be laid with The black scuffs and wheel marks from the walls, one either side of the join. of which are accompanied by a plastic lid. minimal disruption in this busy area. trolleys were always tough to remove on “The tape was then peeled back and “We have a very good relationship with the old flooring. Initially our cleaning team the flooring laid down and pressed into Altro, and their flooring is proving very was doubtful they could get the marks off place. We finished by hot welding the successful elsewhere in the hospital, so we the new flooring, and nervous of using the joints, putting in a sit-on skirting, and steel asked them to have a look at the corridor scrubber and buffer because they thought threshold strips in the doorway. It was so British and give us some guidance. they might do some damage. fast: we could not have completed the “They suggested we use their new Altro “But we are delighted to report that work in this short timeframe with a Cantata flooring, because it could be laid the flooring comes up like new after every traditional vinyl flooring. straight down onto the existing flooring, nightly cleaning regime, and even the “The work was carried on a very cold manufacturer without adhesive, which would mean a stubborn black wheel marks are gone. night in November, and we were afraid fast installation. Scrubbing machines and buffers are doing that the low temperature might cause the New Altro Cantata is a decorative, a wonderful job, with no damage. product to be brittle and buckle. But it Formica Group adhesive-free flooring that creates “Sustainability is also an important settled very well, and we are delighted with maximum impact with minimum downtime. factor for us. Because Altro Cantata is an how easy it was to work with and install. It Using Altro’s award-winning adhesive-free adhesive-free flooring it means that in the looks great too. installation method, it can be welded and future, if we need to make repairs, we can “I was unsure that the flooring would aligns with walked on the same day, and at the end simply cut out a section and replace it, stay in place with all the heavy trolleys of its life removed easily, allowing it to be without having to re-lay the entire area. And turning on it every day, but it has been reused or recycled. It can handle the traffic the product is 100% recyclable as well. designed to do just that, and hasn’t moved Made in Britain of busy areas and is a long-term solution “Overall, Altro Cantata is meeting all or buckled in the slightest. We are very that will look good for years to come. our needs in terms of cost saving, impressed with Altro Cantata and we’ll ffirming its continued products, the Made in Britain marque It is ideal for busy public spaces where durability, looks and hygiene. This is vital certainly be recommending it for our future dedication to British assists businesses in making purchasing disruption needs to be minimal, such as at a time when the NHS is looking to make projects.” manufacturing, Formica Group, decisions that support British industry. In hospitals, schools and general circulation savings where possible, while also the original inventor of High this time of post-Brexit economic areas, with the durability needed for maintaining the highest standards. www.altro.co.uk Pressure Laminate (HPL) is uncertainty, championing British medium to high traffic areas. Plus there “We are currently looking at using this proud to announce its alignment with manufacturing is fitting since the sector A are no associated adhesive odours. Altro product in another non-clinical area of the Made in Britain. is experiencing the biggest increase in UK Cantata’s 16 soft-look shades, which range hospital, where there are similar issues competitiveness in non-EU markets on from subtle naturals to beautifully vivid, with installation time. We think it will do a The Made in Britain campaign is record due to the weaker pound. allows you to create just the right colour fantastic job there as well.” designed to promote and celebrate the scheme or tone. Altro Cantata was installed at manufacture of UK-made good. Formica Joe Bell, UK Marketing Manager at Lee Bushell continues: “I must admit Warrington Hospital by Cheshire Contract Group is the only HPL manufacturer to Formica Group, comments: “A benefit for I was sceptical that Altro Cantata would Flooring Ltd. Director Dave Hunt says: carry the Made in Britain marque. All of UK businesses using products be able to meet our needs, but I am very “We specialise in installing flooring in Formica Group’s core colours and patterns, manufactured in the UK, as opposed to pleased that I have been proved wrong, and healthcare environments, so we exterior cladding and the Red Dot Award Italy, Austria and other EU countries, it has been perfect for us in so many ways. completely understand the pressures in winning anti-fingerprint surface Formica include faster delivery times and better “There was a very short window for terms of timing, cost and often sensitive Infiniti™, now bear the logo. cost efficiencies. As a British manufacturer, installation, because the corridor is in environments. Formica Group is able to provide price use until 7pm, but the process went very “The beauty of Altro Cantata is that Enabling buyers and consumers at stability on HPL making it easier for smoothly and was completed in just one it can be laid straight down on to the home and abroad to identify British-made customers to plan ahead. night. A flooring that needs adhesive would subfloor, or existing flooring, with minimal

18 PSS Magazine • May/June 2017 PSS Magazine • May/June 2017 19 Sustainable Building Sustainable Building Yet Another World The Green Eyed Monster provides a means to tangibly and Heritage Site Gets credibly measure achievement in environmentally-intelligent design including the use of environmentally safe and healthy Advanced Fire Protection materials and instituting strategies for social responsibility. A carbon footprint assessment was executed for Accoya® wood by Verco in line with the World Business Council for Sustainable Development and World Resources Institute’s Greenhouse Gas Reporting Protocol best practice guidelines, based on a cradle to factory gate scenario. pen any trade magazine or and PVC can offer the end user. For This includes sourcing, harvesting and visit supplier websites and decades these two materials have been processing of the input timber, as well as all you will find numerous unrivalled and it was widely accepted that energy and raw material consumption and articles and products flat rooflights should be manufactured from waste production. The results are shown in offering exceptional one of these materials; until now. the graph below. O‘green’ credentials. Nowhere is this more There is now a real alternative in the prevalent than in the glass and glazing flat rooflight market that not only offers Greenhouse Gas Emissions industry as each manufacturer attempts to exceptional thermal performance, but is outperform the next by offering astounding also a genuine environmentally friendly Today there are some exceptional flat figures for thermal performance. product in every sense. The Lumen Planus rooflight products available for specifiers to What is surprising however, is the is manufactured in the UK using Accoya® choose from. It is a fact that both regular use of terms such as wood which is a material that has been aluminium and PVC are very good at ‘environmentally friendly’ or ‘green’ simply thoroughly tested for dimensional stability, providing superb thermal performance and because a product offers a low u-value. durability, paint retention and in-ground that modern technology has reduced the As more buildings are constructed to conditions to ensure optimal performance. end of life environmental impact. That said, Passivhaus standards there appears to be It offers a new standard in high if your project requires a truly a blurring of the lines between what is good performance, sustainable and low urham Cathedral, the Durham Cathedral is a historic gem, but training and support. MxPro panels can environmentally friendly product then for the environment and what is thermally maintenance applications. 1,000-year-old World also a working ecclesiastical building with be used in single loop, single panel format Accoya® provides compelling efficient. Whilst there is no doubt that In addition to the outstanding Heritage Site and one of over 700,000 visitors each year, so the fire or easily configured into multi-loop, high environmental advantages in every stage increased thermal efficiency contributes to performance, Accoya® wood is one of the Britain’s most visited system needs to be specified to the highest speed, 200 panel networks covering huge of the life cycle. a reduction in burning of fossil fuels; this very few building products to have acquired buildings, is now protected level, while also fitting discretely within the areas and thousands of field devices. alone should not be the deciding factor Cradle to CradleSM Certification on the Dby market-leading intelligent fire panels fabric of the structure.” Advanced’s legendary ease of installation www.lumenrooflight.com in whether a product is actually elusive Gold level. Cradle to Cradle (C2C) from Advanced. In addition to the remains of St and configuration and wide peripheral environmentally friendly. Founded in 1093 and the final resting Cuthbert, whose body was brought to the range make it customisable to almost The majority of flat rooflights on the place of St Cuthbert, Durham Cathedral mainland from Holy Island in 875AD any application. market today are manufactured from remains the seat of the Bishop of Durham, following Viking raids, the Cathedral is also Neil Parkin, Advanced Sales Manager either PVC or aluminium and both of these the fourth most senior cleric in the Church home to the remains of St Bede, which for the North, commented: “Durham require an exceptional amount of energy to of England. As well as being the North-East were interred in the Galilee Chapel in 1370. Cathedral is the latest in a long line of produce and extract a lot of resources from home of the Magna Carta, which was taken Born in Jarrow around 672 AD, Bede wrote historic and ecclesiastical buildings to enjoy the planet without putting anything back. to London during the Reformation and now the Ecclesiastical History of the English Advanced protection, including Iona Abbey While most companies will adopt some makes occasional trip back to the north, People, and is often described as the in Scotland, Hagia Sophia in Istanbul and sort of environmental policy, telling the Cathedral and its environs have also ‘Father of English History’. Lincoln Castle, home of another copy of customers that their products use a featured in numerous Hollywood films Jo Hughes, Property & Facilities the Magna Carta. The Advanced panels percentage of recycled material, this is including the Harry Potter franchise. Manager at Durham Cathedral, said: installed in the Cathedral are renowned for more likely to be about cost rather than The Advanced MxPro panels specified “Durham Cathedral has played a prominent their quality and reliability, which makes any real environmental intentions. After for the Cathedral were supplied by Custom role in the history of the North East and it them ideal for a high-profile and sensitive all recyclables are recycled because it is Advanced Systems Limited and installed by continues to attract visitors from around installation such as this one.” the cheapest available option and it makes Expert Fire Solutions, both long term the world. Both the building itself, and Advanced is a world leader in the more financial sense to do so rather than partners of Advanced. The fire system priceless artefacts such as Prior Castel’s development and manufacture of intelligent to send them to a landfill – with Landfill covers the entire Cathedral complex, Clock, deserve the best possible protection. fire systems. The legendary performance, tax currently over £84 per tonne, plus the including the new ‘Open Treasure’ After working closely with the installation quality and ease-of-use of its products gate fee on top. exhibition that gives the public access to team, we concluded that Advanced panels sees them used in prestigious and It stands to reason that consuming vast previously unseen parts of the Cathedral. It offered the right combination of quality, challenging locations all over the world, amounts of natural resources to produce is comprised of two MxPro 5 panels, linked reliability and functionality required for this from single panel installations to large the raw materials of a product negates by fault-tolerant network cards and vital system.” multi-site networks. Advanced products the environmental benefits further down supplemented by a remote display terminal. MxPro is the fire industry’s leading include complete fire detection systems, the chain, regardless of what the product Alan Raine, Director at Expert Fire multiprotocol fire solution, offering multi-protocol fire panels, extinguishing becomes. This has often been overlooked (kg C0 eq per m3 Solutions, commented: “Advanced panels customers a choice of two panel ranges, control and fire paging systems. 2 in the rooflight industry because of the low are our first choice every time, combining four detector protocols and a completely of material) maintenance and long life that aluminium innovation, ease-of-use and reliability. open installer network that enjoys free www.advancedco.com

20 PSS Magazine • May/June 2017 PSS Magazine • May/June 2017 21 Sustainable building New Security Systems Guide to Help School Officials ‘Raise the Alarm’ LANGLEY PUTS MORE

he British Security Industry hours. With such a wide variety of products security solutions”. The paper aims to INTO YOUR ROOF Association (BSIA) has recently on the market, as a section we felt it was explore the price versus quality debate released a free guide to aid key necessary to create a helpful, concise guide from the perspectives of both buyers decision makers within the to inform decision makers of the benefits of and sellers of security solutions, in order SO YOU AND YOUR education sector in different security systems.” to identify the relative advantages and Tunderstanding the benefits of installing Earlier this year, the BSIA surveyed disadvantages between low-priced and TENANTS GET MORE OUT intruder alarms, and other security systems, members of its Security Systems Section high-quality solutions. The main findings of in order to safeguard schools. in order to discover their involvement in the paper clearly suggest that end users Schools, and other educational securing the education sector over the would find it far more beneficial to consider establishments, face a number of security previous year. While 50% of respondents and deploy high-quality security solutions. threats year round, including vandalism, felt that the use of private security In terms of intruder alarms, a high quality arson attack and trespassers. As such, measures in the education sector had solution would be one that meets with all school officials have a duty of care to increased over the previous 12 months, the necessary requirements to ensure an ensure that staff and student welfare is 67% anticipated them increasing over the effective police response. always a top priority, as well as a next 12 month. 67% of respondents also “There are many standards that requirement to protect high value felt that awareness of safety and security intruder alarm systems and their installers goods such as IT equipment, personal amongst education professionals had must meet with in order to ensure that you possessions and confidential personal remained the same in the previous year, are choosing a good quality product and and financial data. with student and staff welfare seen to be service,” explains Martin. “The new security “It is essential that key decision makers the biggest threat facing the sector. With systems guide serves to clearly highlight the are taking security seriously and making the this in mind, the new guide endeavours to essential standards that systems should necessary arrangements to protect their highlight the benefits of installing intruder comply with in order to make them truly premises from both internal and external alarms and other security systems, ‘fit for purpose’.” threats,” explains Martin Harvey, Chairman showcasing their effectiveness in not only of the BSIA’s Security Systems Section. “The responding to known threats, but also in The guide can be downloaded free of installation of high quality intruder alarms deterring criminal activity. charge from the BSIA’s website: and their integration with other security Recently, the BSIA also commissioned www.bsia.co.uk/portals/4/publications/ systems, such as access control and CCTV, a White Paper titled “The (Real) Price of 331-intruder-alarm-education.pdf can provide vital peace of mind that the site Security Solutions – a white paper on the is being protected both in and out of school challenges of buying and selling high-quality

In social housing, a great roof isn’t just about materials and labour. It’s about the experience that comes from working with local authorities, housing associations and Registered Social Landlords.

It’s about having a wide choice of BBA approved systems. It’s about partnership and comprehensive end-to-end support – from design consultation and bespoke specifications through to supplementary information for Section 20 notices.

All this goes into a Langley roof with on-site monitoring and access to approved contractors and installers – all designed to minimise risk and deliver roofing excellence. In other words, we put everything we have into your roof, so you and tenants get the most out of it.

Get more out of your social housing project. Call 01327 704778 or visit langley.co.uk 22 PSS Magazine • May/June 2017

Social Housing_Public Sector Sustainability – Full page ad.indd 1 03/01/2017 14:44 Sustainable Environment Sustainable Office Rainwater Harvesting BSRIA LAUNCHES - the answer to your water woes? ainwater is hot news at the costs of a building; far exceeding other can build bespoke control panels with moment; too much of it, too water saving products. With budgets automatically cleaning filtration, fixed WORKPLACES OF little of it, how to manage it. under strain the investment in rainwater speed, variable speed or eco-friendly How do you deal with and harvesting is not often as significant as pumps and tanks built to suit your make the most of nature’s most many think and with rising water bills, requirements. All systems meet the THE FUTURE Rabundant, free resource ? Rainwater can reducing public sector spending on utilities British Standard for Rainwater Harvesting bring life to those living in areas of water is being welcomed by local authorities in all BS8515 and WRAS Guidelines to prevent stress, but devastation in the form of areas of the country. cross-contamination of the mains flooding. However, with expert water system. PUBLICATION management through rainwater harvesting Save the Environment - SRIA is delighted to have launched its Workplaces of BSRIA has the corporate vision of “making buildings better”, but and attenuation one of our most powerful Sustainable water technology Quality in service the Future publication which was written by with the changing workplace what form will the office of the future resources can be harnessed, controlled workplace student: Ashleigh Bunker. This insightful take, what will be the expectation of the occupiers and what and re-used, removing our water woes! The Environment Agency have It’s not just about the product. Service report contemplates the office needs and desires will be the impact for designers, developers and those managing So how can the sustainable technology predicted that we will soon, no longer have levels can make or break a strong working from the perspective of the youth of today aka the workplace environment? of rainwater harvesting be beneficial to enough available water in the UK to supply relationship and providing a reliable, millennialsB and generation z. The work was carried out as part of the public sector? demand. It makes perfect sense to collect knowledgeable service is where Stormsaver BSRIA’s INSPIRE project which works with local schools, national Ashleigh researched: rainwater locally from our roof areas and excel. Don’t believe us? Just take a look and local politicians and the media to promote STEM and change at some of the testimonials on our web Save Water - Reduce your mains filter this on site, rather than wastefully its perceptions. • How the workplace environment will affect the career choices site www.stormsaver.com Over 40% of our water usage by up to 75% sending it straight to drain to be of different generations. transported and treated to drinking water team have been with Stormsaver for over The report considers how the advancement of digital 10 years! We are all passionate about The majority of our clients enjoy savings quality, before being redistributed in the technologies is changing the way we work. Collaboration • How the needs of the different generations will need to be water conservation and really believe in on their mains water bills of between mains water supply. Over 50% of our daily technologies are ushering a next-generation workplace that is met in the transitioning years. 50-75% and one client has used over water use does not need to be treated to our product. more productive, efficient and delivers meaningful cost savings to 930,000 Litre’s of rainwater during the drinking water quality. For companies who organisations of all sizes across the globe. • The benefits of providing a new workplace environment that last 5 months alone. Rainwater harvesting wish to demonstrate a serious commitment Quality of product The office of the future may not even need to be a workplace in meets the expectations of the millennial generation and can deliver significant returns on to their sustainability agenda, rainwater the accepted sense of the word. With new and more advanced beyond. investment, especially with larger buildings harvesting is a must have technology. Manufacturing our own product range mobile devices, giving employees the freedom to work from with a high water demand, which may enables us enormous flexibility to respond anywhere, these technologies will continue to reshape the look and And looked at: the history of office layouts; offices of today; the achieve a payback of between 2-5 years. Control Flooding as well as to our clients product requirements. Our feel of the ‘office’. next 10 years and next steps. Many public sector buildings have roof saving money Combi range of control panels provide an areas which, conveniently, can provide the all in one solution, suitable for new build Some key findings: right amount for their water demand. It would be highly unusual for any and retrofit projects. The Combi houses We are entering an age where wastage controls, electrics, filters and auto mains new building to not have a requirement • Technology has also affected what millennials are like as is frowned upon and the public sector water top up in one unit. We provide for some sort of stormwater retention on employees. Generally, they want instant results making them has the opportunity to lead the way in a non-pressurised and pressurised solutions site. With Stormsaver’s new technologies more action orientated. Where the previous ideology is more sustainable water management approach, as well as roof top collection systems. We we can provide a way to attenuate water “eventually you get your dues”, millennials want to work hard by utilizing rainwater harvesting in schools, manufacture single piece underground on site and at the same time re-use it in quickly and see results as equally as fast. This passion for offices, transport depots and leisure tanks up to 170,000 Litre’s and above the building, saving you money and instant results may make them seem impatient to older facilities across the UK. ground tanks in either single or sectional flooding problems, and assisting with generations, but businesses will have to accommodate such arrangements in any size or dimension that planning conditions. characteristics. you need. Save Money – Save your budget! • • When generation Z walks into the office, they want to feel Rainwater harvesting systems can have Stormsaver – established, Maintenance pride in their workplace not only for the design but also for a significant impact in reducing the running reliable, trusted the flexibility it will allow them. With the flexibility to work Not only do we provide reliable from anywhere, one will be working in a virtual world with Stormsaver have been in the products, we maintain them too. Our colleagues in other countries and still be a in a functioning construction industry since 2003 and have expert engineers can attend site business. However, a problem on the horizon is that the over 1600 commercial systems installed bi-annually, to fully service the rainwater future offices could be too laid back, some current co-working across the UK. Our portfolio includes harvesting system. We offer tank cleaning environments are even offering beer for their employees on some extremely high profile and complex services, replacement parts including UV week days! buildings, including Primary and Secondary disinfection lamps, system upgrades for any Schools, public sector buildings such as brand which may not be operational and • Research shows that millennials don’t want to work for any libraries and leisure facilities and offices. legionella testing. company, they would prefer to earn less and work for a company with strong passions and morals. Bespoke specifications to your Contact Stormsaver individual requirements • Make the office “look good”, if there is not an inspiring Our team are ready to help you with your environment the workers will not have pride in their rainwater harvesting solutions. Stormsaver manufacture our own workplace nor will they feel inspired to work. Call us on 0844 8840015, email us at products here in the UK, meaning we can [email protected] or visit us on create a system to suit the building. We www.bsria.co.uk www.stormsaver.com or @stormsaver on 24 PSS Magazine • May/June 2017 Linkedin. PSS Magazine • May/June 2017 25 Sustainable Office Sustainable Office

in a locally appropriate solution. The 14 them from our built environments, either. impact of distractions, particularly in patterns can be categorised into three Shapes, sequences and patterns present workspaces, can compromise performance. broad areas: in nature can even be mimicked in flooring, By providing appropriate spacing between wall features and artwork. Three and around people, we can minimise our 1. Nature in the space dimensional, tactile objects work really tendency to notice (and be distracted by) Call of the wild well such as dividing screens, acoustic wall movements in our peripheral vision. It’s Adding real or artificial plants, a fish treatments and soft seating. a challenge to find the balance between Biophilic design can create better working and learning environments tank or terrarium is a common first, and Creating a visually nourishing maintaining clear sight lines and increasing unfortunately last step. It has a multitude of environment, based on an understanding distractions, but it is important to provide benefits, creating direct, physical presence of the symmetries, fractal geometries and people with the freedom to adapt their • Enhanced cognitive function, of nature in a space. Visual stimuli can also spatial hierarchies that occur in nature can surroundings to suit their immediate needs. concentration, memory and attention take other forms. For example, varying the help inform better decisions on interior When it comes to measurable factors light in a space to mimic natural variations elements. Rather than going for white gloss organisations should consider when These biophilic restorative responses of the sun and shadows are preferable to and straight lines, consider choosing a looking to include biophilic design into are based upon the nature-health the constant, static nature of lighting variety of options you are more likely to see their project, it is an important first step to relationship. These restorative responses common in the urban environment. This, in a natural space – greens, browns, blues, identify the desired outcomes – how are rapid, automatic and unconscious. coupled with the proliferation of smart rounded shapes, irregular shapes. Natural will success be evaluated? Reduced Under this relationship, the biophilic devices and computer monitors, is creating materials and fibres in upholstery have a absenteeism/presenteeism or attrition? responses can be typed as: a light diet that is interfering with our multisensory effect, especially when they Better student performance? Improved circadian rhythms and harming our health. exhibit reminders of their original, organic perceived comfort measured by • Physiological - blood pressure, heart But don’t ignore the other senses – the form. Worn leathers, linens, wools and postoccupancy surveys? Monitoring rate, neurotransmitter and hormone sound of gently running water, or bird song, cottons – or even newer more sustainable hormonal levels through saliva testing? production has a positive subliminal effect. Water fibres such as hemp, pineapple and From the outset, how you evaluate the • Cognitive - attention, creativity, task features and fountains may not be practical bamboo are becoming popular options. success of a scheme should be established. performance, mental agility for everyone. Playing recordings across It all boils down to one basic objective • Psychological - mood, self-esteem, a space can achieve the desired effect, 3. Nature of the space – maximising the user experience. This perception, place attachment too. Bear in mind that urban noises such perfectly mirrors the overall objective of as machines, vehicles, IT equipment and ‘Savannah theory’ suggests that from good design, while putting the human Underlining the importance of telephones can have detrimental impacts our very beginnings, humankind have organism at its core. We are animal, after connections to nature, we now know on productivity and wellbeing, so masking sought an optimised environment that best all, and will not survive in an environment higher mortality rates occur in areas with or mitigating them presents a dual benefit. ensures the survival of the species – the that doesn’t sustain our fundamental lower levels of access to green space, Having a source of water within easy reach African savannah. Akin to the foundations biological needs. This is important to exacerbated by a rapidly urbanising global or view has been shown to have a positive of Maslow’s hierarchy; the presence of remember now, more than ever. Stephen population, participating in a lifestyle that effect on our wellbeing – appealing to our food, water, shelter, refuge, and other R. Kellert, professor of social ecology and spends about 90% of our time indoors. primal instincts of settling near reliable, humans made this environment our natural pioneer of the biophilia hypothesis, the To help counter this, we must find ways of plentiful sources of drinking water. home. The built environment seems to only founding father of biophilic design said, incorporating nature into the built Aside from maintaining comfortable address this by accident. Is it any wonder “We will never be truly healthy, satisfied, or environment right from childhood – it could temperatures, consider air circulation – we that students tend to retreat to a corner fulfilled if we live apart and alienated from be intrinsic to our own survival. Studies t could be argued that, perhaps public buildings, than outside, the benefits can all relate to the calming sensation of the library when they need to reflect the environment from which we evolved.” have shown children immersed in nature without deliberate intent, domestic of incorporating biophilic design to a space brought on by a light breeze. And of course, and absorb new information? The same adapt pro-environmental behaviours as interiors have a well-established becomes increasingly compelling. scents can be a powerful emotional trigger, could be said of office workers, who until CREDITS: adults. As Stephen Jay Gould once said; history of biophilic design - simply Biophilic design has been shown to so the ‘smellscape’ of a space can also be recently may have been confined to a desk Jonathan Hindle “We cannot win this battle to save species because they reflect our natural have economic, health, cultural and curated to achieve positive outcomes. Or within a vast open plan office with minimal Group Managing Director- KI, EMEA and environments without forging an preferences, as animals, to be connected environmental benefits. But it’s not just why not nurture a seasonal edible garden, ‘hiding’ places? Varied heights create varied I emotional bond between ourselves and to the biosphere that sustains us. Still in its simply the presence of nature, but the in place of more ornamental plants, so sightlines, something we have an instinct Joseph Clancy nature as well – for we will not fight to relative infancy, biophilic design is gaining content within the scene, its configuration people can enjoy the fruits of their labour to appreciate. Not being able to survey the Biophilic design consultant save what we do not love.” momentum in workplace and educational and associated semantic content. Simply (pardon the pun), while also stimulating landscape and anticipate threats, The opportunities presented for environments, following on from successful put, it is more than tokenistic greenery. It their taste buds and consuming fresh, compromises our concentration. The workplaces & educational institutions implementation in the healthcare, retail and is also worth pointing out, that biophilic unprocessed foods. considering a biophilic design-led approach hospitality and public spaces. design doesn’t have to be big or to their facilities are enormous. Stress is So, what is biophilia & biophilic design? expensive and should not be exclusive. 2. Natural analogues now the biggest cause of sickness in the UK, Biophilia is a love of life, an innate affinity Its benefits should extend to all occupants costing 105 million working days each year, to associate with nature. It is a hypothesis of the space. It is simply an extension of Organic, non-living or indirect affecting 20% of the working population, which states that humans have a good design. evocations of nature are amongst the most and costing the UK economy £6.5 billion deep-seated association to natural Recent research from various fields, accessible and cost effective ways of annually. If workers are faced without environments. Essentially, our brains are including neuroscience and endocrinology, incorporating biophilic design in challenging respite from the stress of office hard wired for nature. The application of show the crucial role that experiencing spaces, and with limited budgets. Much environments, various anxiety and biophilia, is known as biophilic design. Its nature has for our well-being. In as little of this can be achieved simply by making stress related illness can surface. aim is to restore natural stimuli to the built time as 5-20 minutes in a biophilic strategic selections around furniture, Organisations looking to stage a environment and enhance the cognitive environment, a positive restorative materials, colours, patterns, and other ‘biophilic intervention’ should note that psycho-physiological wellbeing of urban response can be triggered. These aesthetic elements of a space. no two applications of biophilic design will inhabitants. In other words, it aims to responses include: For example, selecting naturally result in the same solution, there is no rigid help an increasingly urbanised population weathering materials such as wood, leather, formulaic process. Terrapin Bright Green’s; answer the ‘call of the wild’ in their everyday • Decrease in blood pressure, heart stone, or even copper reflect natural “14 Patterns of Biophilic Design” provides a lives. As many of us spend more hours rate and stress hormones deterioration. Decay and renewal are a part resource that can be used to inform, guide indoors, in our workplaces, classrooms and • An increase in self-esteem and mood of life, so we shouldn’t be trying to eliminate and assist in the design process, resulting

26 PSS Magazine • May/June 2017 PSS Magazine • May/June 2017 27 Property Management Property Management

Is there another way? or just stepping into the working world for per cent of the market rate, around £145 the first time. For those who may not be a week. In addition, Baca Architects have Public sector building So far, the picture being painted is a able to afford a home in the current market initiated a project to create 7,500 floating very bleak one, with the public sector or save for one in the future, property starter homes on underused parts of struggling to not only keep buildings open, guardianship allows individuals the London’s canal and river network. but also find the land to build new homes opportunity to have a quality living closures open the on. However, a big question needs to be experience while being able to save. The future asked about whether continuing to build new homes is the answer to our housing This solution is one that is beneficial Let’s be honest, we are not going to see needs. What other solutions are there, and not just to the occupants, but to all parties a decrease in the UK population any time door to empty more importantly, are there alternatives involved. For property owners, it provides soon. We are also not going to be able to that will work? them with a reliable person who will main- build the amount of new homes needed tain the building as well as act as security. to keep up with the forever increasing The simple answer to this question is Once a building becomes occupied, it’s no demand. Therefore, the future needs to be property solutions longer a risk from unwelcome visitors such yes there are viable solutions. One such about finding alternative solutions to the By Simon Finneran, Managing Director of Ad Hoc Property Management option is making use of the thousands of as squatters and vandals, unlike properties perennial need for new housing. empty properties that are sitting vacant that are boarded up or just left to their own across the UK through placing people into devices. In addition, re-purposing these The issue seems to be that everyone is cross the UK, there are a impact of this not only negatively affects them. To this end, organisations such as Ad vacant buildings is providing a positive looking for the solution that wipes out the staggering amount of public the community through a potential increase Hoc Property Management have developed impact to the housing crisis not just by housing problem in one swipe. The fact is, sector owned buildings that in crime rates, but also the empty buildings what is called the “Property Occupation reducing the number of vacant, there isn’t one. And anyone searching for have not only closed, but have themselves can cause issues through Model”, a model designed to place deteriorating buildings in communities one will overlook the various options that been left to sit vacant for long increased vandalism and other anti-social individuals within these empty properties but also by reducing the number of new addresses some deficiencies at a time. Aperiods, sometimes stretching to years. behaviour. where they can live at an affordable rate housing needed and providing affordable Between care homes, schools, police and until they find a more permanent solution. housing to those in need of it. The continuing saga of the housing fire stations to name a few, the rate of New homes: the issues The model uses what is called a licensee crisis is so complex and entwined in every these closures is rising at a significant rate agreement between the individual and the A second solution that that has been part of society that we need to look at resulting in a large number of vacant If we take these ongoing closures property guardian company, Ad Hoc tried and tested is prefabricated affordable options that rebuild new properties, inhabit properties with no plan as to what their alongside the government’s requirement to Property Management, which provides housing. The most recent examples include current ones, empower housing authorities, next use will be. build one million new homes by 2020, the strict guidelines for both parties to YMCA’s Y:Cube, which are modular 26m² regulate interest rates and foreign resulting impact on the public sector has adhere to. flats built in South London. These micro investments and develop ergonomic Staff shortages and a severe lack of become considerable. With less funding homes cost around £45,000 for a mobile homes on available land. Only then funding are the two main causes as to why year-on-year to spend, but with more to While this option does not enable one-bedroom apartment. Similarly, can we begin to be proud of our country’s many local authority buildings have had do, any solutions that can be bought to the families to use it, it is ideal for many others Container City in the Docklands offer housing structure once again. to close their doors. As an example, since table to assist such issues as housing must who may be in the midst of a career change reconstructed shipping containers at 65 2010, there have been an estimated 1,454 be worth considering. For example, there is care home closures across the UK, all of a view that states we should consider filling which have either remained closed or have the empty buildings with people as part of been sold on to be something else. The a solution to the widely-debated housing knock-on effect is that as more of these crisis. Although this should not be the only facilities close, those that are in operation other potential solution considered, with In recent years, there has become a begin to overflow, waiting lists expand and the amount of empty buildings across the worrying trend of increased proposals for the quality of care being given to patients is UK, it definitely should be on the agenda. housebuilding on the Green Belt, rising often reduced. from 81,000 proposed houses in 2012 A significant amount of people today to 275,000 in 2016 to 360,000 in 2017, a Schools are also feeling the effects of cannot afford the high mortgages and huge increase no matter how you spin it. funding closures. In England alone, there rental prices that are attached to a wide Planning inspectors continue to sign off is currently a 10,000 shortfall of primary range of houses across the country, significant releases of Green Belt for school placements and an estimated 500 especially in London. The reasons are development around major cities despite schools are at risk of closure. It is becoming many, including stagnating wage growth, there being ample brownfield land increasingly difficult for parents to place those in first jobs simply not earning available: from the totals given above, their children into schools near where they enough and banks becoming reluctant to proposals for 86,000 houses in the Green live, which is resulting in a requirement to lend, all of which are contributing to the Belt have been signed off since 2012. look further afield. The issue with this is that increasing difficulties surrounding schools in the wider areas start to become property ownership and rental. Not only It is well known that protection for too full, and therefore have to push this, the government and subsequently Green Belt land helps the economy by children away to cope. The more this hap- local councils across the country cannot promoting urban regeneration and keeping pens, the bigger the problem becomes in build enough new homes to meet the housing and businesses close to services the long-term as there simply will be no demand. Every new plot requires planning and transport links. In addition, large room for many children to receive the permission and other legislative hoops to numbers of people use the Green Belt education they rightly deserve and need. be jumped through. There is also the every day, often for activities as simple as problem of an ever decreasing amount enjoying an open view or walking the dog. If this wasn’t enough, an increasing of space to build these homes, with more Taking this away from communities will number of police and fire stations are and more Green Belt and flood plain areas therefore have a wide range of negative closing down for similar reasons. The becoming targets. connotations.

28 PSS Magazine • May/June 2017 @UHEI_UHEI Exhibition News UHEI Birmingham 14-15 November 2017 - University of Birmingham 7

urther to the success of last year’s inaugural Universities & F Healthcare Estates and Innovation event in Birmingham and in response to the feedback we received from that CONFERENCE, EXHIBITION & GALA DINNER event, we are pleased to announce UHEI Birmingham 2017 which will be held on 14-15 November 2017 at the University University & Healthcare of Birmingham. UHEI Birmingham is a two-day event Estates and Innovation to allow for more in-depth coverage of the conference topics. 14th -15th NOVEMBER 2017 / UNIVERSITY OF BIRMINGHAM Universities & Healthcare Estates and Innovation is a unique conference and exhibition that addresses some of the key issues facing the University and Healthcare The Conference programme will be • Succession Planning & Developing sectors. The conference addresses each confirmed shortly and will cover topics like: Capacity - Building the Estates issue from a University perspective, and Team – NHS then from a Healthcare perspective - • Brexit - Thoughts on the impact on • Compliance - the Challenge of Universities & Healthcare Estates and Innovation is a unique conference and exhibition allowing delegates to gain insight into both the HE Estate Managing Older Buildings in HE that addresses some of the key issues facing the University and Healthcare sectors. areas. We work in partnership with the • Brexit - Thoughts on the impact on • Compliance - the Challenge of further education and healthcare sectors to the NHS Estate Managing Older Buildings in the NHS The conference addresses each issue from a University perspective, and then from a develop a compelling agenda and a unique • Property management in HE • Sustainability HE forum that brings together the Estate • Property management in NHS • Sustainability NHS Healthcare perspective - allowing delegates to gain insight into both areas and share Directors of the NHS & Universities to • Emergency Preparedness HE encourage the sharing of best-practice. • Emergency Preparedness NHS For more information about sponsoring or best-practice. • Commercialising the Estate – HE visiting the UHEI event on the 14th or 15th The conference is supported by an • Commercialising the Estate – NHS Nov being held at the University of exhibition featuring the leading providers • Succession Planning & Developing Birmingham please email to both sectors. Exhibitors, Sponsors Capacity - Building the Estates [email protected] or call us on The event will feature a wide range of high profile industry speakers that will focus on and Supporters. Team – HE 01892 530027 identifying the synergies and opportunities between these two sectors, and how best-practice can be shared effectively.

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