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AIDA Cruises 6 Risk Management 19 Water Management 34 Preserving Biological Diversity 36 AIDA CARES 2019 Table of Contents Editorial Company and Market Environmental Management Foreword 3 Growth with responsibility 8 Technical innovations 21 Sustainability philisophy 4 Our standards 14 Energy and resource management 26 UN objectives for sustainable development (SDGs) 5 Safety in any situation and at all levels 17 Waste management 30 Sustainability targets of AIDA Cruises 6 Risk management 19 Water management 34 Preserving biological diversity 36 Commitment to Society Our Employees Achievement and Outlook AIDA in dialog 38 AIDA as an employer 53 Awards 68 Sustainable guest experiences 41 AIDA Values – our values 59 Objectives achieved and Outlook 70 Responsibility and commitment to society 47 Hand in hand on the road to success 62 AIDA in figures 75 Imprint 77 The fulfillment of the AIDA cares 2019 sustainability report was verified and confirmed by B.A.U.M. Consult GmbH in accordance with the indicators of the Global Reporting Initiative (GRI). EDITORIAL I 2 Sustainability is an integal part of our success Dear readers, dear friends of AIDA, gas from renewable sources. We are also tackling other urgent issues such as reducing or cutting out entirely our use of plastic I am delighted to present to you our sustainability report for the and disposable products. Our long-term goal is clear: to offer financial year 2018. This is the 12th edition of AIDA cares, with carbon-neutral cruises. which we aim to give you the opportunity to understand how we as a market leader in the German cruise sector are dealing We at AIDA believe it is important to share success with others. with current and future ecological and social challenges and We pool our social projects under the umbrella of AIDA Cruise actively take responsibility for them. Transparency creates trust & Help. One particular focus of our work is on opening up within our own company, among our guests and in the focus of opportunities for the future for children and teenagers in the general public. emerging and developing countries by improving access to education. In May 2019 we opened the first AIDA School in In 2018 we continued our successful development. For this Cebu in the Philippines. More will follow. we also have to thank the more than one million guests who traveled with AIDA, to our 14,000 employees from more than In all our efforts we always keep an eye on the Sustainable 50 countries on board our 13 cruise ships and on shorein Rostock Development Goals of the United Nations as well as the Paris and Hamburg, and to our partners with whom we enjoy trusting Climate Agreement and the climate goals of the International collaborations around the world. Maritime Organisation (IMO), because AIDA Cruises can only grow sustainably if we respect and protect our natural After ten years of research and development work, in December surroundings and the rich cultural heritage of our planet. 2018 we completed a technological leap with the launch With warm regards, of AIDAnova, the first cruise ship in the world that can be operated solely on low-emission liquefied natural gas. Two Signature Felix Eichhorn, more of these innovative ships will set off on cruises by 2023. We are also continuously retrofitting our existing fleet with President of AIDA Cruises the latest environmental technology. The use of shore power Felix Eichhorn, from regenerative energy sources is an important aspect of President of AIDA Cruises this because it allows us to make a further contribution to improving the air quality in port cities. However, together with our partners we are already looking into how the cruise industry may be able to use fuel cells, batteries and liquefied natural EDITORIAL I 3 The three pillars of our Sustainability philosophy and targets sustainability strategy 1 We are committed to the environment In or us, sustainability means ensuring we are prepared for the future by practice, this means acting1 with foresight, F protecting the environment and using resources sparingly. We are committed to preserving biological and cultural diversity both on board our ships and on investing in modern, efficient technology and We are committed to the environment land. In accordance with the UN’s Sustainable Development Goals (SDGs) we workingIn prac tinice ,close this me cooperationans acting with f owithresig hsciencet, investing and in m o - utilize our capacity for innovation to generate economic, environmental and researchdern, effi partners.cient techno Itlo gisy aournd w aimorkin gto in reduce close coo peration social benefits for every person at every level of our business activity. with science and research partners. It is our aim to reduce emissionsemissions eeverywhere,verywhere, use reusesou rresourcesces effectively effectivelyand, where Our sustainability philosophy Sustainability – and,po swheresible, re spossible,tore technic arestorel and bio lotechnicalgical cycles . andWe a lready We do not merely do lip service to sustaina - a process of all-round quality biologicaltake into acycles.ccount th Wee eco already-friendline stakes and pintooten accounttial for recy - bility here at AIDA Cruises: we consciously We bring ecological and social responsibility cling of an item when acquiring our products. take responsibility for preventing damage to into harmony with our corporate goals. This is the eco-friendliness and potential for recy- cling the environment and creating a just society. why we have embedded our sustainability pro - 2 We assume social responsibility Our values are of an item when acquiring our products. Acting sustainably is the fundamental require - gramme with its wide-ranging and interwoven based on tolerance, mutual2 appreciation and ment that will allow us to offer cruises in the processes and standards into every level of our future, which simultaneously safeguards the company. These are managed centrally, but the respect for cultural diversity. Our employees are the We assume social responsibility jobs of our employees and ensures positive operative measures are implemented on a local bedrockOur va oflue ours are corporatebased on tole philosophy,rance, mutual a pandprec iawetion and holiday experiences for our guests. basis. They are put into practice using specific continuallyrespect fo investr cultura lin di vtheirersity. Obasicur em pandloyee advanceds are the bed rock targets and performance indicators along the of our corporate philosophy, and we continually invest in entire length of the value chain. These targets training.their b Weasic aarend a dmindfulvanced tr aofinin actingg. We a sustainablyre mindful of a candting and indicators are based on clearly defined re - ensuringsustain afairbly aworkingnd ensurin gconditions fair working cforond ourition scon- for ou tractualr con - sponsibilities and require adherence with all ru - tractual partners and suppliers. We share our success with les and standards. partners and suppliers. We share our success with the community. the community. 3 We focus on responsible growth We want to be pioneers - in an economic,3 social and ecolo- gical sense.We focus Ason r ewespon continuesible grow ttoh grow, we alsoWe w developant to be pio andneers -intensify in an econo mtheic, s odialoguecial and ecolo - gical sense. As we continue to grow, we also develop and and interactionintensify the dia lowithgue a nourd int eguests,raction wit hpart- our gu eners,sts, par t - friendsner s,and friends critics. and criti cs. EDITORIAL I 4 In line with UN objectives for sustainable development In September 2015, the United Nations drew water, energy, climate change, peace and em- and play a part in achieving them. As a com - biodiversity of ecosystems, reducing the burden up 17 objectives under the title of Agenda 2030 ployment. pany that operates worldwide, our innovations, on the environment, respecting the diversity of which aim to ensure sustainable development packages and services allow us to contribute different peoples and preserving and promo - all over the world. The so-called Sustainable De - We unequivocally endorse the comprehensive to overcoming global challenges by integrating ting unique cultural characteristics. velopment Goals (SDGs) are intended to make approach of the SDGs and support their imple - sustainable measures into our business model, a contribution to solving global challenges such mentation. All of our short, medium and long- promoting good health in our guests and our as poverty, hunger, inequality, education, health, term measures are oriented towards these SDGs employees on land and at sea, protecting the More information End poverty in all its forms everywhere Reduce inequality within and among countries SDGs End hunger, achieve food security and improved nutrition and promote Make cities and human settlements inclusive, safe, resilient and sustainable agriculture sustainable Ensure healthy lives and promote well-being for all at all ages Ensure sustainable consumption and production patterns Ensure inclusive and equitable quality education and promote lifelong Take urgent action to combat climate change and its impacts learning opportunities for all Conserve and sustainably use the oceans, seas and marine resources for Achieve gender equality and empower all women and girls sustainable development Ensure availability and sustainable management of water and Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably sanitation for all manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss Ensure access
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